Post Implementation Support Jobs in Mumbai
432 Jobs Found
SVP/VP Finance
Clevertap Is Brought To You By Wizrocket, Inc.
Job Title: SVP/VP Finance Location: Mumbai Department: Finance Type: Full-Time About the Role We are seeking a visionary and execution-driven SVP/VP of Finance to lead our global financial strategy and operations during a critical phase of scale and transformation. This role will be pivotal in shaping our path to sustained growth and IPO readiness. As a key member of the leadership team, you will partner closely with the CEO, Board of Directors, and cross-functional stakeholders to align financial planning with strategic business objectives. This position is ideal for a seasoned finance leader with deep expertise in high-growth technology environments particularly B2B SaaS and a track record of driving capital efficiency, operational excellence, and enterprise value creation. Key Responsibilities Strategic Leadership Define and drive long-term capital strategy and financial planning aligned with global growth, M&A, and IPO goals. Serve as a trusted advisor to the CEO and Board on financial performance, risk management, and value creation. Financial Operations & Governance Oversee FP&A, compliance, audits, reporting, and risk management with a strong focus on insight-led decision-making and fiscal discipline. Implement and enhance governance structures, internal controls, and financial reporting systems to meet public company standards. IPO & Capital Markets Readiness Lead financial due diligence, reporting, and regulatory preparation for IPO or other capital events. Drive investor relations strategy, fundraising, and capital structuring efforts in collaboration with executive leadership. Finance Transformation Build a scalable, future-ready finance organization enabled by automation, robust ERP systems, and data-driven tools. Champion continuous improvement and digital transformation within the finance function. Operational Excellence Optimize financial workflows and systems to enhance accuracy, cost control, and operational agility across the business. Deliver clear financial insights that empower business leaders to make informed strategic decisions. Cross-Functional Collaboration Partner with Product, Engineering, and Go-To-Market teams to align financial planning with product and growth strategies. Act as a financial partner to key business functions to drive scalable growth. Team Leadership Build and lead a high-performing, globally distributed finance team with a strong culture of ownership, agility, and innovation. Must-Have Qualifications 15 20 years of progressive finance leadership experience, with at least 5 7 years in senior roles at high-growth B2B SaaS or technology companies. Deep understanding of SaaS metrics and business models (ARR, CAC, NRR, LTV, etc.). Proven track record in capital planning, investor relations, and fundraising. Experience in IPO preparation, governance, audit, and regulatory compliance. Strong command over FP&A, financial modeling, and enterprise risk management. Demonstrated ability to scale finance teams and systems in dynamic, fast-paced environments. Exceptional leadership, analytical, and communication skills with a results-oriented mindset. Preferred Qualifications Experience with ERP implementation, financial systems automation, and finance transformation initiatives. Exposure to M&A, private equity, venture capital, and secondary transactions. Prior experience navigating IPOs or late-stage funding rounds. Advanced degree or certifications such as MBA, CPA, or CFA. Be part of a technology-first company backed by 11 industry-leading patents. Work at the intersection of innovation and scale, powering personalized engagement for 3+ billion devices and processing 30+ billion events daily. Join a fast-moving team in a high-growth mobile tech space with global ambitions. Thrive in a culture that encourages curiosity, ownership, and continuous learning.
Solution Architect
Shopsense Retail Technologies Private Limited
Solution Architect Location: Mumbai Experience: 5+ Years Type: Full-Time About Fynd Fynd is India s largest omnichannel platform and a leading multi-platform tech company at the intersection of retail, AI, ML, big data, and digital infrastructure. Powering over 2,300 brands, we enable seamless integration of online and offline retail, store operations, inventory, and customer engagement transforming business operations and customer experiences across the board. About the Role We are seeking a Solution Architect to lead the design and implementation of scalable, secure, and robust technology solutions that align with business goals. You ll collaborate across engineering, product, DevOps, and business teams translating complex requirements into strategic architectural blueprints and delivering high-impact, performant systems. This role is ideal for someone with strong full-stack expertise, a deep understanding of cloud-native architecture, and a passion for building systems that scale efficiently. Key Responsibilities Solution Design & Architecture Design end-to-end architecture for enterprise and cloud-based applications. Define scalable, secure, and cost-efficient solutions that align with business needs. Choose appropriate tech stacks, frameworks, and tools for performance and maintainability. Technical Leadership & Collaboration Partner with engineering, DevOps, and product teams to ensure successful solution implementation. Provide architectural guidance, code best practices, and mentorship to development teams. Conduct design reviews and ensure adherence to architectural standards and coding guidelines. Cloud & Infrastructure Architect cloud-native solutions on AWS, Azure, or GCP. Define and implement CI/CD pipelines and Infrastructure as Code (IaC). Design systems with high availability, fault tolerance, and disaster recovery in mind. Security & Compliance Implement security best practices across applications, APIs, and infrastructure. Collaborate with InfoSec to ensure compliance with standards like SOC 2, ISO 27001, and GDPR. Stakeholder Management Work closely with business, engineering, and product stakeholders to gather requirements and define technical roadmaps. Communicate complex technical concepts clearly to both technical and non-technical audiences. Present architectural solutions and trade-offs to executives and clients. Technical Skills & Experience Must-Have Skills 5+ years of experience in software architecture and solution design. Deep expertise in cloud platforms (AWS, Azure, or GCP) and microservices architecture. Hands-on experience with: Frontend: JavaScript, React.js, React Native Backend: Node.js, Python Experience with AI/ML frameworks and building data pipelines. Strong knowledge of RESTful APIs, GraphQL, and event-driven systems. Proficiency in databases: SQL, NoSQL, PostgreSQL, MongoDB. DevOps familiarity: Kubernetes, Docker, CI/CD pipelines. Understanding of security protocols and standards: OAuth, JWT, encryption best practices. Nice to Have Experience working in fast-paced product environments or startup ecosystems. Background in performance tuning and system observability. Growth Be part of a rapidly growing company breaking into new products and global markets. Leadership grooming and growth opportunities into senior strategic roles. Flex University: Upskill with internal learning programs. Learning Wallet: Reimbursement for external courses and certifications. Culture Collaborative, people-first culture. Weekly team activities, quarterly offsites, and annual celebrations. Wellness Comprehensive Mediclaim for you, your spouse, kids, and parents. Access to mental health professionals to support your productivity and work-life balance. Work Environment We work from our Mumbai office, 5 days a week, to build together, learn faster, and collaborate more effectively. If you re ready to make an impact and architect the future of retail tech we d love to meet you.
Management Trainee Finance & Accounts
Matix Fertilisers And Chemicals Ltd.
Job Title: Management Trainee Finance & Accounts Reports To: Head of Department (HOD) Location: Mumbai Experience Required: Freshers Qualification: CA / CMA (Qualified) Role Overview: We are looking for a motivated and detail-oriented Management Trainee to join our Finance & Accounts team. This role is ideal for freshly qualified Chartered Accountants or Cost Accountants seeking to gain practical experience in financial reporting, taxation, audit, compliance, and process improvement. The trainee will work closely with the finance leadership team and will be groomed for future leadership roles within the organization. Key Responsibilities: 1. Financial Reporting & Analysis Assist in the preparation of monthly, quarterly, and annual financial statements. Prepare balance sheets, profit & loss statements, and related financial reports. Conduct variance analysis and support in identifying trends or anomalies. 2. Budgeting & Forecasting Contribute to the creation of annual budgets and financial forecasts. Track performance against budgets and help analyze deviations. 3. Audit & Compliance Provide necessary support during internal and statutory audits. Ensure compliance with IFRS/GAAP and internal policies. Assist in reviewing financial documents for compliance with tax and regulatory requirements. 4. Taxation Support preparation and timely filing of GST, Income Tax, and other statutory returns. Assist in tax planning, research, and compliance initiatives. 5. Cash Flow & Working Capital Monitor cash flows and support working capital management. Assist in preparing cash flow forecasts and liquidity analysis. 6. ERP and Financial Systems Maintain financial data in ERP systems (e.g., SAP, Tally). Ensure accuracy, completeness, and timely updates of financial information. 7. Reconciliations Perform bank, intercompany, and account reconciliations. Ensure proper matching and closure of transactions. 8. Process Improvement & Internal Controls Identify opportunities to streamline financial processes and improve efficiency. Support the implementation of financial controls. 9. Ad-hoc Projects Work on special projects as assigned by senior management. Provide analytical and strategic support for financial decision-making. Required Competencies: Functional: Basic working knowledge of accounting software (SAP/Tally/other ERP). Strong command of MS Excel and other Microsoft Office tools. Understanding of tax laws, accounting standards, and compliance frameworks. Behavioral: High level of attention to detail and accuracy. Strong communication and interpersonal skills. Eagerness to learn and grow within a structured corporate environment. Ability to manage time and multiple tasks effectively. Qualification : CA / CMA (Qualified)
Assistant Manager Mep Engineer
Ajmera Realty & Infra
Job Title: Assistant Manager MEP Engineer Location: Mumbai Experience: 5 7 Years Role Overview: We are seeking an experienced Assistant Manager MEP Engineer to oversee the design, implementation, and management of Mechanical, Electrical, and Plumbing systems in real estate projects. The ideal candidate will ensure seamless integration of MEP systems within architectural designs, compliance with regulatory standards, and timely project delivery within budget. Key Responsibilities: Design, plan, and supervise MEP systems for residential and commercial real estate projects, ensuring functionality, safety, and efficiency. Collaborate with architects, structural engineers, and contractors to integrate MEP systems smoothly into overall project designs. Ensure all MEP work complies with local codes, regulations, and quality standards. Monitor project progress, coordinate with vendors and subcontractors, and resolve technical issues promptly to avoid delays. Conduct site inspections and quality checks to verify installation accuracy and performance. Prepare technical reports, drawings, and documentation related to MEP systems. Support cost estimation, budgeting, and procurement activities related to MEP works. Keep abreast of industry best practices, new technologies, and regulatory updates relevant to MEP engineering. Qualifications & Skills: Bachelor s degree in Mechanical, Electrical, or Civil Engineering (specialization in MEP preferred). 5 7 years of relevant experience in MEP design and execution within the real estate or construction industry. Strong knowledge of mechanical, electrical, and plumbing systems, including HVAC, fire protection, and electrical distribution. Familiarity with regulatory codes and standards applicable to MEP systems. Proficient in AutoCAD, Revit MEP, or other relevant design software. Excellent coordination, communication, and problem-solving skills. Ability to manage multiple projects and meet deadlines in a dynamic environment. Qualification : Bachelors degree in Mechanical, Electrical, or Civil Engineering (specialization in MEP preferred)
Bim Product Specialist
Neilsoft Limited
Job Title: BIM Product Specialist Digital Construction Technology Location: Mumbai Qualification: B.E./B.Tech/M.E./M.Tech/MCA Experience: Minimum 5 Years Role Overview: We are looking for a dynamic and technically skilled BIM Product Specialist to support our digital construction initiatives, with a strong focus on 4D and 5D Building Information Modeling (BIM). This role blends product expertise, client interaction, and solution delivery, acting as a key link between the product development team and end users. The ideal candidate will bring hands-on BIM experience, a deep understanding of construction technology, and strong pre-sales and client-facing capabilities. Key Responsibilities: Drive product sales, pre-sales activities, and market development for BIM solutions, particularly those involving 4D (time) and 5D (cost) capabilities. Engage with clients to understand their pain points and demonstrate how BIM-based solutions can address their specific project needs. Participate in the product development lifecycle to understand product features and communicate technical details effectively to clients and internal teams. Conduct Proof of Concept (POC) sessions and demonstrations tailored to client-specific scenarios using BIM 4D/5D tools. Collaborate with multiple internal and external stakeholders, including sales, product, engineering, and client teams. Support BIM implementation strategies across client projects by providing technical guidance and solution-based recommendations. Analyze client feedback and industry trends to help refine product features and ensure market relevance. Required Skills & Competencies: Minimum 5 years of experience with BIM technologies, specifically with 4D (scheduling) and 5D (estimation/cost) workflows. Prior experience in pre-sales or product promotion within the construction technology space is highly desirable. Hands-on involvement in BIM project implementation and coordination with BIM teams. Strong understanding of challenges in BIM adoption and the ability to provide actionable solutions. In-depth knowledge of 3D, 4D, and 5D workflows and their integration into digital construction. Proficiency in project scheduling tools such as Microsoft Project (MSP) and Primavera P6. Excellent communication and presentation skills, with proficiency in PowerPoint, Word, and Excel. Deep understanding of digital construction methodologies and emerging technologies in the AEC (Architecture, Engineering, Construction) industry. Qualification : B.E./B.Tech/M.E./M.Tech/MCA
Assistant Manager Mep
Mahindra & Mahindra Ltd
Position: Assistant Manager MEP Location: Mumbai Department: Sales Job Purpose To manage the implementation of Mechanical, Electrical, and Plumbing (MEP) services across project sites, ensuring that all activities are executed within the defined timelines, budget, and quality standards. Key Responsibilities Oversee and coordinate all MEP-related work on project sites. Act as the primary technical liaison for MEP services with external consultants, contractors, and agencies. Collaborate with the internal design team to review and coordinate MEP drawings and documentation. Verify design documents for accuracy, relevance, and compliance with project requirements. Prepare detailed project schedules and timelines for MEP works in coordination with the planning team. Ensure effective execution and coordination of MEP works at the site, working closely with building engineers. Monitor and report weekly progress of MEP activities. Review and approve shop drawings and ensure documentation is accurate, complete, and audit-ready. Ensure quality compliance for PHE (Public Health Engineering) systems and maintain zero non-conformities during audits. Certify bills related to PHE works after due verification. Performance Indicators Individual Accountability Timely execution of PHE works On-schedule vendor finalization Budget adherence for electrical works Compliance with safety and quality standards Quality and durability of PHE installations Shared Accountability Collaboration across internal teams for project success Effective coordination with consultants and contractors Key Stakeholders External MEP Consultants Contractors Internal Site Execution Teams MEP Design Team Functional Competencies In-depth understanding of PHE systems and technical specifications Familiarity with green building materials and sustainability norms Knowledge of safety standards and OHSAS compliance Proficiency in electrical and mechanical design concepts Leadership Competencies (Mahindra Core Competencies) 1. Leveraging Human Capital Foster trust and teamwork within and across teams Empower team members by recognizing and developing their strengths Demonstrate ownership and drive performance 2. Weaving Passion & Energy at Work Promote innovation and support creative problem-solving Learn from setbacks and encourage thoughtful risk-taking Exhibit empathy and active engagement with team members 3. Result Orientation with Execution Excellence Lead by example in achieving project milestones Ensure quality improvement and timely delivery Take full ownership of team goals and deliverables Qualifications and Experience Qualification: B.E./B.Tech. in Mechanical Engineering Experience: 7 8 years of relevant experience in MEP project execution and management Qualification : B.E./B.Tech. in Mechanical Engineering
Technical Project Manager
Personnel Search Services
Technical Project Manager Location: Mumbai Function: Project & Program Management Industry: Capital Markets Asset Management & Trading Employment Type: Full-Time Hiring Partner: PSS About the Client: PSS has been exclusively mandated to recruit a Technical Project Manager for one of the world s largest and most respected physical commodities trading groups. Operating across continents, this organization manages the sourcing, storing, transport, and delivery of key raw materials for clients worldwide. They are currently undergoing a major technology transformation to strengthen their terminal management operations and infrastructure. Role Purpose: We are seeking a seasoned Technical Project Manager to lead and deliver complex enterprise software implementation projects focusing on operational enhancements and digital transformation within terminal operations. The ideal candidate brings a deep understanding of agile delivery, infrastructure modernization, and multi-stakeholder coordination across geographies. Key Responsibilities: Project Planning & Delivery: Own and manage end-to-end delivery of key software components under the strategic terminal renovation program. Collaborate with Product Owners, Engineering Leads, and Delivery Managers to ensure robust sprint planning, feature prioritization, and resource alignment. Backlog & Design Management: Oversee the refinement of product backlogs to ensure clear estimation, prioritization, and alignment with both technical and functional goals. Guide Dev, QA, and BA teams to elaborate designs and break down features into implementable user stories. Testing & Quality Assurance: Ensure high-quality delivery with rigorous unit, functional, and regression testing protocols. Drive automation of regression test suites to improve release efficiency. Resource & Risk Management: Monitor team capacity and proactively manage resourcing against delivery timelines. Identify and mitigate project risks; report progress and dependencies to the PMO and executive stakeholders. Stakeholder Collaboration: Build strong working relationships across global offices including Geneva, India, Latin America, and China. Serve as the point of contact between business users, IT architects, and development teams. Competencies & Attributes: Excellent communication and stakeholder engagement skills verbal and written. Meticulous attention to detail with strong analytical and problem-solving capabilities. Ability to navigate change, manage multiple workstreams, and lead under pressure. Strong interpersonal skills with a collaborative and diplomatic approach to global teamwork. Adaptable, agile, and confident in making decisions in a fast-paced, dynamic environment. Able to handle confidential information with discretion and professionalism. Experience & Qualifications: 15+ years of experience in project management, with a strong foundation in structured methodologies and project governance. Proven record in managing complex software deployment projects from initiation through post-launch support. PMP certification or equivalent is a plus. Domain expertise in commodity trading or related sectors is highly desirable. Educational background in Computer Science, Software Engineering, or related technical discipline. Key Stakeholder Relationships: Internal: Product owners, business analysts, architects, developers, and cross-functional IT teams across global hubs (India, Geneva, Argentina, China). External: Implementation partners, vendor teams, and strategic business partners. Work with a global industry leader on a high-impact transformation project. Collaborate with diverse, world-class teams across continents. Take ownership of mission-critical systems that drive operational efficiency. Be at the forefront of digital innovation in commodities trading.
Finance Manager
Blenheim Chalcot It Services India Pvt. Ltd.
Position: Finance Manager Location: Mumbai, India (Andheri East and/or Turbhe) Division: Finance Employment Type: Full-Time, Onsite About Blenheim Chalcot Blenheim Chalcot is a leading global venture builder with over 25 years of experience creating and scaling SaaS businesses powered by Generative AI. Our portfolio includes 60+ ventures spanning financial services, education, health, and marketing sectors. Our global ecosystem featuring Scale Space in London, the Rajasthan Royals in Mumbai, and a go-to-market base in Austin offers access to world-class talent, tools, and support to accelerate growth and build market-leading companies. Our Values Honesty and Integrity: Acting with transparency and trustworthiness. Resilience: Staying optimistic and adaptable through challenges. Teamwork: Collaborating to elevate and support each other. Innovation: Continuously seeking better solutions and improvements. Deliver Results: Committing to quality and meeting promises. Commercial Awareness: Making financially sound decisions and optimizing value. Role Overview The Finance Manager will oversee all financial operations to ensure the financial health and stability of our GenAI-enabled tech ventures. This role combines strategic leadership with hands-on expertise, supporting senior management in decision-making and driving financial success through innovation and process excellence. Key Responsibilities Lead workshops with stakeholders to identify finance process risks, gaps, and inefficiencies across people, processes, technology, data, and controls. Document current processes, pain points, and stakeholder feedback using process flow diagrams. Drive process improvements and implement robust financial controls leveraging emerging technologies such as Generative AI. Act as liaison between finance and other departments ensuring seamless integration. Lead AI technology integration into finance operations to drive innovation and competitive advantage. Own month-end closing, variance analysis, and finalization of business segmental P&L. Oversee daily accounting activities, ensuring accurate and timely financial reporting. Prepare financial reports analyzing KPIs, revenue, costs, and expenses with historical trends. Support senior business partners in financial planning, budgeting, and forecasting. Prepare business review packs and present reports to senior management and stakeholders. Conduct regular financial analysis to identify trends, variances, and improvement areas. Support internal and statutory audits ensuring timely and accurate completion. Maintain communication with clients, vendors, and external partners. Manage payments and receipts processing timely and accurately. Ensure compliance with local GAAP, VAT, and regulatory requirements. Opportunity Join Blenheim Chalcot as a Finance Manager to shape financial strategies for cutting-edge GenAI-enabled ventures. Work closely with senior leaders across India and the UK, owning end-to-end financial operations and driving high-impact decisions in a dynamic, fast-growing environment. About You CA/ACCA/CIMA qualified with experience in large, complex businesses. Minimum 4+ years of finance experience. Strong knowledge of finance processes, systems, and process implementation. Excellent interpersonal and communication skills, including professional English. In-depth understanding of financial accounting principles, regulations, and best practices. Proficient in accounting software (e.g., Xero) and advanced MS Excel skills. Self-starter able to manage multiple priorities independently. Prior management and supervisory experience in a team environment. Strong business partnering skills, able to work cross-functionally. Flexible and adaptable to a high-growth, rapidly changing environment. Commitment to continuous learning and professional development. Recruitment Process We have a rigorous recruitment process to attract top talent. Please note the role is office-based, requiring colleagues to work onsite five days a week, with flexibility to support personal commitments. This promotes continuous collaboration and community growth across our portfolio. Qualification : CA/ACCA/CIMA qualified with experience in large, complex businesses.
Lead Data Engineer
Blenheim Chalcot It Services India Pvt. Ltd.
Position: Lead Data Engineer Location: Mumbai, India (Hybrid 4 days onsite) Division: Engineering | Full-Time About Blenheim Chalcot Blenheim Chalcot is one of the world s leading digital venture builders. For over 20 years, we've been building disruptive, GenAI-enabled companies across industries such as FinTech, EdTech, GovTech, Media, and Sport. Headquartered in London, we operate globally, with a rapidly growing team in India that supports innovation, growth, and technical excellence across our portfolio. Blenheim Chalcot India, launched in 2009, is a central force behind our success. Our team delivers core services across technology, marketing, HR, finance, legal, and more serving as a powerful launchpad for ventures shaping global trends. About Fospha Fospha is a rapidly growing marketing measurement platform for eCommerce brands. We re certified partners of Meta, TikTok, and Snap, and have earned a reputation for helping some of the world s most well-known D2C brands unlock measurable growth. With product-market fit secured and award-winning success behind us, we re expanding globally and looking for top engineering talent to power our next phase of scale. The Role: Lead Data Engineer We re hiring a Lead Data Engineer to oversee the design, implementation, and performance of scalable ELT pipelines and data infrastructure. This is a hands-on leadership role, ideal for an experienced engineer who excels at building systems, mentoring teams, and driving business value through clean, reliable data. You will lead technical delivery in partnership with analysts, ML engineers, and stakeholders, ensuring data remains a strategic asset across Fospha s product suite. Key Responsibilities Lead and mentor a team of Data Engineers, cultivating a collaborative and high-performance environment. Own the end-to-end delivery of data engineering projects architecture, execution, quality, and scalability. Design and implement robust ELT pipelines using modern tooling and cloud infrastructure. Maintain and enhance data models used by analysts, ML engineers, and product teams. Collaborate across engineering, product, and analytics to define data requirements and delivery roadmaps. Ensure data integrity, reliability, and governance across multiple sources and systems. Contribute to exploratory data analysis, schema evolution, and pipeline optimizations. Identify and implement continuous improvements to processes, tools, and team workflows. Stay abreast of industry trends and emerging tools in data engineering and architecture. About You Required Experience & Skills Proven experience leading data engineering teams with end-to-end technical ownership. Expert-level knowledge of SQL (especially PostgreSQL) and relational databases. Proficiency in Python for data manipulation and scripting. Strong understanding of data pipelines, architecture, and ELT/ETL design. Familiarity with agile software development practices. Preferred Experience Experience using dbt (Data Build Tool) in production environments. Familiarity with AWS data services (e.g., Redshift, S3, Glue, Athena). Exposure to data modeling, statistics, or data science-friendly data design. Education Bachelor's or Master s degree in Computer Science, Engineering, or a related technical discipline. Join the world s leading venture builder, working on GenAI-enabled, high-growth startups. Hybrid work setup: 4 days onsite in our modern Mumbai office. Learn from diverse, top-tier global talent across engineering, data, and product. Culture of continuous learning, mentorship, and rapid innovation. 24 days of annual leave, 6 floater days, and 4 public holidays. Private medical insurance for you and your immediate family. Inclusive parental leave policies and a family-first work culture. A fun and collaborative environment we also own the Rajasthan Royals IPL team! Our Commitment to Diversity At Blenheim Chalcot, inclusion and meritocracy are at the core of our culture. We believe diversity drives better outcomes, and we are committed to fostering a workplace where everyone can thrive and make the most of their skills and potential. Application Process Our streamlined hiring process starts with a 15-minute introductory call, followed by interviews with our engineering leadership. We respect your time and aim to provide prompt, clear communication throughout. Qualification : Bachelor's or Masters degree in Computer Science, Engineering, or a related technical discipline.
Deputy Project Lead-Society Finance & Compliance
Zipgrid
Job Title: Deputy Project Lead-Society Finance & Compliance Location: Mumbai Department: Project Operations About Zipgrid Zipgrid ( MyAashiana Management Services Private Limited ) is the only PropTech company specializing in leveraging technology to deliver Finance, Compliance, and Office (FCO) management operations for housing and commercial communities on a Done-For-You model. Since 2014, we have emerged as a leader servicing 550+ societies and communities, offering end-to-end solutions that ensure smooth, long-term operations. Our philosophy, Let the experts do the work, underscores our commitment to delivering the best community living and working experiences through over a decade of industry expertise. Role Overview As the Deputy Project Lead, you will oversee the comprehensive operations of assigned projects, managing a direct team of 15 20 members. You will lead specialized functions in Management, Finance, and Compliance, ensuring milestone deliveries, resource allocation, and adherence to accounting principles and regulatory standards. This role demands strong leadership, financial acumen, and hands-on operational expertise. Qualifications MBA or MMS (Finance) OR Post Graduate/Graduate in Accounts/Finance with 3+ years of relevant experience OR Semi-qualified Chartered Accountants (IPCC/Intermediate cleared) with 3+ years experience OR GDCA certified/trained with 3+ years experience Qualification may be relaxed for candidates with 2+ years in Co-operative/Society accounting/compliance Key Responsibilities Team & Project Management Lead and manage a team of Finance Leaders, Accountants, Tax Professionals, and Compliance Officers. Allocate resources effectively, monitor milestone progress, and ensure timely client collections. Financial Compliance & Accounting Oversee accounting activities and internal audits ensuring compliance with GAAP. Recommend cost-optimization and process improvement initiatives. Billing & Accounts Receivable Develop and publish Billing Dashboards regularly. Resolve client queries in coordination with project teams. Confirm billing issuance and communicate tariff changes. Bookkeeping & Client Relations Review accounts and journal entries. Manage client relationships independently. Publish Accounting Dashboards and reports. Taxation & Compliance Track Monthly TDS and ensure timely filing and reconciliation with accounting data. Coordinate responses to tax notices and manage communication with senior management. Support GST and Income Tax filing processes and validations. Prepare income computations, plan Advance Tax payments, and oversee timely tax return submissions. Financial MIS & Reporting Close financial statements including P&L, Balance Sheet, and Cashflow. Publish MIS dashboards and communicate reporting needs with clients. Monitor open items and ensure timely resolution. Other Responsibilities Maintain virtual client communication for urgent matters. Support cross-functional coordination to meet client and project requirements. Skills & Experience Strong understanding of cash flow management, bank reconciliation, and bookkeeping. Proficiency with accounting software/ERPs. Experience in financial planning, risk management, data analysis, and forecasting. Leadership mindset with a lead-by-example approach. Prior experience managing client finance operations and society compliance is advantageous. Zipgrid offers a dynamic environment to lead finance and compliance operations for impactful community projects. If you are ready to take charge and grow with us, we invite you to apply.
Critical Project Lead - Society Finance & Compliance
Zipgrid
Job Title: Critical Project Lead - Society Finance & Compliance Location: Mumbai Department: Project Operations About Zipgrid Zipgrid ( MyAashiana Management Services Private Limited ) is the only PropTech company specializing in technology-enabled Finance, Compliance, and Office (FCO) management operations for housing and commercial communities on a Done-For-You model. Since 2014, Zipgrid has emerged as a market leader, delivering comprehensive solutions to over 550+ housing societies and commercial communities. Our philosophy, Let the experts do the work, underpins a decade of expertise in creating superior community living and working experiences. Role Overview At Zipgrid, every society or commercial complex is treated as a distinct Project. The Critical Projects Lead is entrusted with troubleshooting urgent issues in high-priority projects and managing critical client relationships. This role combines technical expertise with strong client engagement skills to proactively resolve escalations and maintain trust. Reporting directly to the Senior Vice-President FinOps and with a dotted line to the CEO, the Critical Projects Lead is pivotal in maintaining client satisfaction and project success. Qualifications Chartered Accountant / CFA / Cost Accountant / MBA or MMS (Finance) 5 to 7 years of post-qualification experience, preferably in a Managed Services or consulting environment Key Responsibilities Client Onboarding Lead onboarding for new clients, acting as the primary liaison between delivery teams and clients. Coordinate and delegate tasks effectively across delivery teams during onboarding. Facilitate seamless knowledge transfer between outgoing and incoming service teams to ensure uninterrupted client support. Set clear, realistic expectations for onboarding timelines and challenges, fostering client trust. Collect and analyze client feedback to improve onboarding processes. Managing and Troubleshooting Critical Client Projects Oversee critical client accounts, ensuring timely and budget-compliant project delivery in high-stakes situations. Build and sustain strong relationships with key client decision-makers. Communicate project status clearly to senior management and clients, managing expectations proactively. Develop and implement comprehensive project plans including timelines, milestones, and resource allocation. Identify potential risks early and implement mitigation strategies to prevent escalation. Resolve client escalations promptly and effectively. Track and report project performance metrics to internal and external stakeholders. Requirements and Skills Minimum 5+ years in a client-facing role within managed services, consulting, or similar environments. Solution-oriented mindset with modern managerial skills and creative problem-solving ability. Strong command over finance and accounting concepts with excellent presentation skills. Ability to interpret complex financial data and reporting under India GAAP; proficient with accounting software such as Tally. Working knowledge of Indian tax laws including income tax and GST, along with regulatory compliance. Exceptional communication, interpersonal, and negotiation skills. Proven ability to build and maintain relationships across all client levels. Experience in managing client expectations and handling escalations tactfully. Entrepreneurial mindset coupled with a strong work ethic. Excellent analytical, organizational, and time management capabilities. Ability to work both independently and collaboratively within teams. Zipgrid offers you a dynamic environment to solve challenging problems, build lasting client relationships, and contribute to pioneering technology-driven community management. Qualification : Chartered Accountant / CFA / Cost Accountant / MBA or MMS (Finance)
Sap Fico Ams Manager
Castaliaz Technologies Pvt. Ltd
SAP FICO AMS Manager Job Description We are looking for a passionate and driven SAP FICO AMS Manager to join our dynamic team. In this role, you will work closely with various organizations and business lines across SAP and major cloud providers, thriving in a fast-paced and ever-evolving work environment. As the SAP FICO AMS Manager, you will manage the AMS team, drive improvements in performance, and oversee the smooth operation of SAP FICO-related processes. Role and Responsibilities: Ticket Management: Handle FI tickets with a focus on Accounts Payable, New General Ledger, and Automatic Payment Run, ensuring timely and accurate resolutions based on priority. Cross-team Collaboration: Coordinate with various teams to resolve issues efficiently and ensure seamless communication. Configuration Changes: Execute required changes in SAP configuration as needed for troubleshooting and system improvements. End-User Support: Address and resolve operational issues raised by end-users, ensuring minimal disruption to business processes. Requirements Gathering: Work with business users to discuss and understand new requirements, translating them into actionable tasks. Documentation: Prepare comprehensive end-user manuals to aid in understanding SAP processes and procedures. Team Management: Manage the AMS team, guiding them to enhance their performance and ensuring that tasks are completed in a timely and efficient manner. Incident Management: Oversee incidents related to SAP SD and FI, particularly issues related to the O2C (Order to Cash) cycle, TDS (Tax Deducted at Source), and TCS (Tax Collected at Source) functionalities. Root Cause Analysis: Identify frequently recurring tickets, conduct root cause analysis, and document solutions to eliminate reoccurring issues. Functional Specifications: Develop functional specification documents for customized client requirements and manage system changes. Support Projects: Work on support projects related to Asset Accounting and Inter-company Configuration, ensuring all finance-related issues are resolved effectively. Financial Statement Reports: Create Financial Statement Versions to extract key financial reports such as the Profit & Loss Account and Balance Sheet for reporting purposes. Team Oversight: Oversee and manage day-to-day operations for subordinate team members, ensuring work is delegated effectively and tasks are completed on time. Project Development Tracking: Track the overall development of projects, ensuring timely completion of objects within agreed-upon timelines. Work Experience: 7-13 years of experience in SAP FICO, with hands-on experience in managing AMS functions and teams. Proven experience in handling FI Tickets, configuration changes, end-user support, and issue resolution across various SAP FICO modules. Strong expertise in SAP Asset Accounting, Inter-company Configuration, and Financial Statement Reporting. In-depth knowledge of TDS and TCS functionality within SAP. Experience in preparing functional specifications, test scripts, and configuration documents. Location: Mumbai (onsite) About Castaliaz: Castaliaz has been a trusted SAP implementation partner for SMEs and large enterprises for over a decade. We are recognized as one of the Top 10 SAP implementation partners in India. With expertise in a variety of SAP solutions, including SAP Cloud, Rise with SAP, S/4HANA, Fiori, Ariba, and Digital Compliance (GST, E-Invoicing, E-way Bill), we help businesses navigate the full lifecycle of SAP implementations and management. Our proven implementation approach has earned the trust and loyalty of our clients across India.
Pre-Sales Business Analyst (AI/ML)
Brainvire Infotech
Job Title: Pre-Sales Business Analyst (AI/ML) Location: Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 10-14 years Openings: 3 Overview: We are seeking a skilled Pre-Sales Business Analyst with expertise in AI/ML and custom software solutions. In this role, you will serve as a key liaison between business stakeholders and technical teams, ensuring alignment in delivering AI/ML-driven solutions that meet client objectives. Key Responsibilities: Act as the primary interface between business stakeholders and technical teams for AI/ML and custom software solutions. Collaborate with clients to gather requirements, define business needs, and document functional and technical specifications. Lead pre-sales activities, including crafting proposals, presentations, RFP responses, and Proof of Concepts (PoCs). Partner with sales and technical teams to develop AI/ML solutions that align with business goals. Conduct market research, competitor analysis, and feasibility studies for AI/ML and custom application projects. Assist in defining solution architecture, pricing models, and go-to-market strategies. Create business cases, ROI analyses, and solution roadmaps to support sales initiatives. Engage with clients for demos, technical discussions, and requirements clarification. Ensure alignment between business needs and technical feasibility through collaboration with product and development teams. Stay abreast of industry trends, emerging technologies, and advancements in AI/ML to enhance solution offerings. Qualifications: 10+ years of experience as a Business Analyst, with a minimum of 4 years in pre-sales for AI/ML and custom applications. Strong communication skills in English, with experience in consulting US businesses. Deep understanding of the AI/ML landscape, with hands-on development experience in AI. Ability to engage in technical-level discussions with both customers and internal teams. A sharp focus on identifying business use cases and understanding customer challenges, aspirations, and priorities. Proven ability to research, develop, and propose solution outlines tailored to client needs. Strong capability to create clear value propositions for proposed solutions. Experience in developing implementation plans within an Agile SDLC framework. Ability to mentor and guide junior pre-sales executives. Qualification : Any Graduate / Post Graduate
Senior Software Engineer Nodejs
Brainvire Infotech
Job Title: Senior Software Engineer (Node.js) Location: Mumbai Job Type: Permanent Education: Any Graduate / Post Graduate Experience: 4 to 5 years Openings: 1 What You Will Do: Participate actively in designing and developing scalable, adaptable architectures to support multiple clients with varied needs. Interpret business requirements from clients or business analysts and translate them into functional applications and database schemas. Develop and maintain server-side applications using Node.js, Express.js/Nest.js, and TypeScript. Build robust and efficient REST APIs for various applications. Perform data modeling and manage SQL/NoSQL databases like MySQL, PostgreSQL, and MongoDB. Implement microservices architecture and ensure seamless communication between services. Integrate external services such as payment gateways and social media platforms. Deploy applications using cloud platforms such as AWS or Azure, with experience in tools like Nginx for load balancing. Follow Agile development practices (Scrum) for effective project planning and execution. Stay current with emerging technologies and best practices, incorporating them into the development process. Ensure high-quality code and application performance using version control tools like Git. Qualifications: Experience: 3-5 years of relevant experience in software development with Node.js, Express.js/Nest.js, and MySQL/PostgreSQL/MongoDB. Technical Skills: Strong proficiency in JavaScript and TypeScript. Deep understanding of Node.js with Express.js or Nest.js. Experience in building REST APIs and working with SQL/NoSQL databases. Hands-on experience with ORM tools like TypeORM or Sequelize. Familiarity with cloud services (AWS, Azure) for deployment, data storage, and notifications. Experience with microservices architecture and its implementation. Familiarity with Nginx for deployment and cloud platforms like AWS or Azure. Knowledge of SDLC and Agile development (Scrum methodology). Understanding of asynchronous programming and code versioning with Git. Qualification : Any Graduate / Post Graduate
Zonal (west) Marketing Executive
Linc
About the Job Person should be experienced with Marketing & Sales Alignment, Understanding of Marketing Strategies, Communication & Coordination Cross-functional, Execution & Operations Campaign Implementation, Data Analysis & Feedback Management Sales & Marketing Data Analysis, Problem-solving & Adaptability Crisis Management and Tech & Digital Knowledge Sales Tools Familiarity. Preferred Industries: Stationery, FMCG, Food, BTL & Activation, Consumer Goods Qualification: Graduation Experience: 4 5 Years Age: Around 45 Years Gender: Male Key Requirements Marketing & Sales Alignment: Work closely with the Zonal Sales Team to ensure smooth execution of marketing campaigns at the regional level. Align marketing initiatives with zonal sales objectives to maximize impact. Act as a liaison between the central marketing team and the zonal sales team, ensuring clear communication and implementation of marketing strategies. Campaign Execution & Activation: Execute national marketing campaigns at a zonal level, ensuring timely implementation. Oversee POSM (Point-of-Sale Materials) deployment and in-store branding in retail outlets. Plan and manage regional activations, including school/college promotions, dealer engagement programs, and trade events. Ensure timely distribution of marketing collaterals to sales teams and distributors. Retail & Trade Marketing: Drive general trade marketing activities, ensuring promotional compliance in stores. Support the sales team with promotional schemes, retailer engagement, and visibility drives. Collaborate with distributors and channel partners for localized marketing initiatives. Market Intelligence & Feedback: Monitor and report competitor activities, pricing, and promotional trends in the region. Gather field feedback from sales teams, retailers, and distributors to refine marketing strategies. Analyse sales data and campaign effectiveness, providing insights to the central marketing team. Digital & CRM Support (Optional): Work with digital marketing teams to support localized digital campaigns (WhatsApp marketing, local influencers, social media activations). Utilize CRM and sales tracking tools for marketing effectiveness analysis.
Hr Transformation Project Manager
Nielseniq
Job Description As our NielsenIQ HR Organization continues to evolve to meet the changing demands of the business and the workforce we will be challenged to find new ways to deliver value to the organization with a focus on efficiency and simplicity. To enable this transformation, we are standing up a new Tiered Support Model to enable excellent delivery against our most fundamental HR needs. HR Transformation s main goal is to facilitate and coordinate transformation programs that impact the HR Operations, Solutions and Employee Experience (HR OSE) team. The HR Transformation Project Manager will work closely with the HR PE and Transformation Lead (Program Manager), the Employee Experience (EE) team, and the entire HR OSE global team. You will support the Program Manager by leading sub-projects that are critical enablers for the overall program, from information collection to implementation of process changes. In this role you will: Lead and manage sub-projects within the HR Transformation program, by creating and maintaining project plans that ensure alignment with overall program goals. Monitor project progress, identify potential issues, and develop solutions to mitigate risks. Prepare and present project updates and reports to key stakeholders, providing key insights to inform decision-making and further project planning. Coordinate with cross-functional teams to ensure seamless execution of project activities. Design and conduct surveys to collect information from local HR teams to support project objectives. Implement process changes and improvements in collaboration with the Program Manager and other stakeholders. Rationalize and organize project documentation, clearly accessible and appropriately safeguarded for confidentiality. Establish effective relationships and communicate effectively across a multitude of stakeholders including senior leadership, geographically distributed HR and project team members, cross-functional stakeholders, and vendors. We re looking for people who have: Understanding of common HR administrative and operational work across employee full cycle administration. Excellent organizational skills and attention to detail. Strong analytical and problem-solving skills. Strong interest in learning and ability to take learning opportunities when they arise. Ability to build strong partnerships and work closely with people across all levels of the company. Ability to prioritize tasks and to delegate them when appropriate. Proven say-do ratio with interest in being accountable and in control of their performance. Qualification Preferably a master s degree in Management, Statistics, Engineering, or HR 4+ years work experience in complex corporate structures (multi-national companies preferred) Proven experience in project management, preferably within HR or related fields. Hand-on experience of Project Management tools and platforms Excellent knowledge and hands-on experience of MS-Excel and Power Point Strong analytical and problem-solving abilities. Excellent verbal and written communication and presentation skills Ability to work independently and in a team Excellent interpersonal skills are a must Additional Information Our Benefits Flexible working environment Volunteer time off LinkedIn Learning Employee-Assistance-Program (EAP) About NIQ NIQ is the world s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights delivered with advanced analytics through state-of-the-art platforms NIQ delivers the Full View . NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world s population.
Brand Technical Specialist (bts)
International Business Machines Corporation
Introduction A Technology Sales Engineer role (internally called a Brand Technical Specialist) within IBM Security means providing industry-leading solutions to help our clients navigate the challenges of cloud security, advanced threats, compliance and privacy, as well as mobile and remote security. This role ensures you re continuously growing personally and professionally staying ahead of industry trends and remaining the trusted advisor our clients depend on for success. IBM s excellent onboarding and industry-leading learning culture will equip you to create a lasting impact while advancing your career. In our collaborative and experiential sales environment, you'll work alongside bright minds and keen co-creators always willing to help and be helped as you apply passion to drive our clients' investment in IBM's products and services. Your Role and Responsibilities As a Brand Technical Specialist, you will: Security Strategy Crafting: Work with clients to craft security strategies for infrastructure, applications, and management tailored to their business needs. Enhanced Security Solutions: Detail and present IBM Security solutions that enhance existing technology stacks, helping clients to better manage their security. Effective Communication: Simplify and explain complex technical topics in an easily understandable manner to clients, ensuring clarity and alignment. Trust-Building for Cloud Deals: Build credibility and trust at all levels within client organizations to successfully close complex cloud technology deals, driving value for their business. Required Education Bachelor's Degree Required Technical and Professional Expertise Knowledge of Data Security technologies like Database Activity Monitoring (DAM) using IBM / Imperva / McAfee, deployed both on-premises and in the cloud. Experience guiding clients in adopting DAM solutions, including delivering Proof of Concepts (PoC), Proof of Technology (PoT), Request for Proposal (RFP) responses, and Enablement activities for partners and clients. Strong ability to deliver presentations and demos to clients and partners, explaining complex security solutions in an engaging and clear manner. Experience capturing and prioritizing complex requirements, resolving conflicts, and obtaining client buy-in on assumptions to fill gaps in critical requirements. Good to Have Experience Understanding of heterogeneous types of databases such as RDBMS (DB2, Oracle, MS SQL), RDS, DBaaS / PaaS, Big Data, Data Warehouse, SAP HANA, etc. Experience articulating technology options to clients, advising on strategic decision-making, and exploring innovative solutions to accelerate their digital transformation. At IBM, we foster a culture of growth, collaboration, and innovation. As a Brand Technical Specialist, you'll join a team of experts dedicated to helping clients tackle complex security challenges. You will be empowered with cutting-edge technology and supported by a network of mentors and coaches to ensure your continuous success and development. In this role, your contributions directly impact IBM s growth and help shape the future of security solutions for global businesses. Join us at IBM Security to drive meaningful change and secure the digital transformation journeys of the most innovative companies worldwide. This job description highlights the key responsibilities and qualifications required for the Technology Sales Engineer (Brand Technical Specialist) role, providing potential candidates a clear understanding of the position and its importance at IBM Security.
Technical Superintendent (container/bulk)
Bernhard Schulte Shipmanagement India Pvt. Ltd.
Job Title: Technical Superintendent (Container/Bulk Carrier) About Us: At BSM, our strength lies in our people a team of over 20,000 seafarers and 2,000 shore-based professionals, operating across 30+ global locations and managing a fleet of 650 vessels. Together, we navigate the seas responsibly, ensuring the safety of our people, our fleet, and the environment. As a family-owned multinational business, we foster a culture of togetherness and continuous learning. With a workforce representing over 80 nationalities, our diversity fuels innovation and sets new standards in the maritime industry. Join us at BSM and become part of a team shaping the future of shipping while facilitating global trade for millions around the world. Job Objective: As a Technical Superintendent, you will be responsible for monitoring and controlling the safe, efficient, and cost-effective technical operation of your assigned vessels. This includes ensuring operational excellence while staying aligned with owner expectations and upholding environmental compliance standards. Key Responsibilities: Oversee the technical performance of assigned vessels, ensuring all equipment and machinery operate effectively. Participate in the creation and execution of maintenance and repair plans, ensuring they align with operational requirements. Monitor vessel certificates to ensure compliance with maritime legislation, safety regulations, and regulatory standards. Manage the planning, execution, and follow-up of dry-docking and major repairs. Conduct vessel visits, audits, and inspections, ensuring thorough planning, implementation, and follow-up to support fleet operational efficiency. Prepare and submit vessel visit reports accurately and promptly to vessel owners. Assess and manage requisition requests from vessels, ensuring timely delivery and quality of spares, stores, and consumables, in line with BSM Procurement Procedures. Ensure all reporting requirements related to incidents, technical updates, maintenance, repairs, operational status, docking, and budget spend are met on time with high-quality reporting standards. Review and provide feedback on senior officers' performance appraisals, ensuring fair evaluations and supporting their career development. Qualifications & Experience: Bachelor s degree in Mechanical Engineering or Marine Engineering. Minimum 3 years of sailing experience as Second Engineer/Chief Engineer on Container Vessels or Bulk Carriers. At least 3 years of shore-based experience as a Technical Superintendent in a ship management or ship-owning company (Container/Bulk). Key Skills: In-depth knowledge of vessel technical operations and voyage regulations. Strong project management capabilities. Excellent negotiation and people management skills. Team-oriented mindset with strong collaboration abilities. Strong organizational skills with attention to detail. Fluent in English with strong communication skills. Proficient in PC applications and technical tools. What We Offer: Clear career development pathways and growth opportunities. Comprehensive technical and soft skills training programs. Health insurance coverage. Annual performance bonuses. A diverse, inclusive, and collaborative work environment. Flexible work arrangements to support work-life balance. Become part of the ever-expanding Schulte Group family! Qualification : Bachelors' degree in Mechanical or Marine Engineering
Associate Director/ Director Of Operations
Eosglobe
Job Title: Director of Operations Health Insurance Position Summary As the Director of Operations Health Insurance, you will play a pivotal role in strengthening our presence within Travel Operations by applying your expertise in the insurance and operations domain. You will work closely with senior stakeholders to identify and evaluate strategic partnerships, create long-term business opportunities, and drive operational efficiencies across multiple projects and accounts. This position is for professionals with experience in banking, outbound sales, and insurance operations. Your primary focus will be on managing large teams, optimizing business processes, and contributing to overall company success. Key Responsibilities Leadership & Operations Management: Manage and oversee multiple projects and accounts within the insurance domain, ensuring successful execution and alignment with company goals. Lead and manage over 500 FTEs across different geographies, ensuring operational efficiency and team success. Implement and drive company-approved strategies and monitor their impact across operational activities. Align with stakeholders to set strategic goals and make key decisions that guide day-to-day operations. Provide constructive feedback and support to staff from various departments, ensuring continuous growth and high performance. Performance Evaluation & Improvement: Regularly assess and improve business procedures, aligning them with organizational objectives. Use data and metrics to evaluate performance and identify opportunities for improvement. Introduce policies and procedures to enhance overall performance and operational effectiveness. Ensure the safety and adequacy of work environments and implement necessary improvements. Client Relations & Business Development: Foster strong relationships with corporate clients and high-level decision-makers to create new business opportunities. Perform follow-ups with corporate clients and identify potential areas of growth. Contribute to the development of business strategies to approach prospects and expand market presence. Promote continuous improvement in all operational areas by proposing creative solutions. Financial & Budget Management: Review and manage operational budgets, ensuring financial objectives are met. Oversee manufacturing, purchasing, and sales departments to ensure that each division is reaching goals set by leadership. Forecast and control costs to maintain profitability. Review financial information to adjust operational budgets, supporting profitability and business growth. Collaboration & Cross-Functional Integration: Lead coordination between operations, engineering, technology, and customer service divisions to improve workflow and reduce costs. Communicate new directives, policies, and procedures to managers, ensuring clear understanding and smooth implementation. Act as a liaison between different business functions to ensure seamless operations and collaboration. Strategic Planning & Execution: Establish key metrics, guidelines, and standards to evaluate company efficiency and effectiveness. Analyze business procedures and recommend improvements to enhance operational output. Ensure that policies and procedures are followed and communicated effectively across teams. Qualifications Education: Bachelor s degree or higher (preferred). Experience: 10+ years of experience in the insurance sales industry. 10+ years of BPO (Contact Center, Outsourcing) experience, particularly in the health insurance domain. Proven experience managing large teams (500+ FTE) and overseeing operational activities across multiple projects and locations. Experience in managing financials, including budgeting, P&L management, and margin analysis. Strong background in outbound sales with experience presenting to C-level executives. Proven ability to manage complex operations and achieve business goals. Skills & Attributes: Strong negotiation and business management skills. Exceptional analytical thinking and proactive attitude. Strong written and oral communication skills. Excellent interpersonal skills and teamwork mindset. Ability to work under tight deadlines and manage multiple priorities effectively. Attention to detail and accountability in meeting operational objectives. In-depth knowledge of data analysis, performance, and operational metrics. Additional Attributes: Leadership and organizational skills to inspire and manage teams effectively. Experience in formulating and implementing policies to improve operations. A collaborative mindset with the ability to drive integration across various business functions. Extensive experience presenting and negotiating with senior-level decision-makers, including C-suite executives.
Senior Business Process Specialist
Dow
Business Process Specialist Location: Mumbai, India About Dow At Dow, we believe in putting people first and are committed to delivering integrity, respect, and safety for our employees, customers, and the planet. We are a diverse and innovative team of relentless problem solvers who work together to transform industries and shape a sustainable future. Our purpose is simple: to deliver a better world through science and collaboration. If you're looking for a challenging and meaningful role, you re in the right place. About the Role Dow's Integrated Supply Chain & Improve & Scale Digital Solutions Team delivers value by defining, enabling, and supporting processes and system capabilities needed by our businesses. As a Business Process Specialist, you will play a critical role in executing strategies, driving process enhancements, and collaborating with global and regional teams to optimize supply chain operations. You will collect and analyze work process and system requirements, ensuring alignment with design principles and business needs. You will act as a subject matter expert for key supply chain functions, supporting systems like SAP, Microsoft Dynamics, OM Partners, Oracle Transportation Management, and more. Additionally, you will be responsible for compliance, regulatory adherence, training, and continuous process improvement initiatives. This role operates under the functional guidance of Global Business Process Leaders and Experts, collaborating with business process teams across Integrated Supply Chain (ISC) and Information Systems (IS). Key Responsibilities Process & System Optimization Develop in-depth knowledge of work processes, systems, technologies, applications, data, and key metrics. Provide expert-level support on system functionality, process improvement, and issue resolution. Gather, evaluate, and document work process requirements for global initiatives and projects. Ensure process compliance with regulatory and internal standards. Collaboration & Stakeholder Engagement Act as a key liaison between business units, IT teams, and process improvement functions. Support peer organizations and cross-functional teams in corporate initiatives, system testing, data migration, and implementation. Develop and deliver training programs, knowledge transfer sessions, and coaching for support teams. Data & Performance Analysis Analyze process performance metrics to monitor consistency and alignment with business goals. Identify gaps in global capabilities, leveraging best practices and emerging technologies for continuous improvement. Qualifications & Experience Education Bachelor s degree (Required) Engineering or Science preferred. Experience Minimum 3 years of relevant experience in Supply Chain, Customer Service, or Process Improvement. Technical Skills Advanced skills in Microsoft Excel, Power BI, and PowerPoint. Strong experience in handling large data sets from multiple sources. Proficiency in Data Visualization tools & techniques. Preferred Skills Digital mindset with a strong focus on innovation and automation. Critical thinking and problem-solving skills. Project management and system/process improvement expertise. Training delivery experience. Excellent communication skills verbal and written. Additional Information Flexibility to support global operations and alternate time zones (North America, EMEAI, LAA, APAC) is required. Relocation assistance is NOT available for this role. Competitive Salary & Bonus Market-aligned compensation with performance-based incentives. Career Growth Opportunities for training, mentoring, and professional development. Comprehensive Benefits Medical, life insurance, and mental health support. Work-Life Balance Flexible workplace culture for personal and professional productivity. Parental & Family Support Paid leave for new parents and caregivers. Paid Time Off & Volunteering Vacation allowance, community engagement, and Employee Resource Groups (ERGs). Wellbeing & Perks Gym memberships, discounts, and transportation benefits (location-dependent). About Dow India Dow Chemical International Pvt. Ltd. (Dow India) is a leader in sustainable materials science, providing innovative solutions across packaging, infrastructure, automotive, and consumer care. With 1,000+ employees, we are a Great Place to Work Certified company, committed to corporate social responsibility (CSR). We actively support women, children, and differently-abled individuals through technology and volunteerism. Join Our Team & Make an Impact! At Dow, we celebrate diversity, collaboration, and innovation. If you are passionate about business process improvement and digital transformation, we encourage you to apply! Apply now and be part of a global team transforming industries through science! Qualification : Bachelors degree (Required) Engineering or Science preferred.
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