Presentation Support Jobs in Hyderabad

Position Title: Soft Skills Trainer Location: Hyderabad (On-site) Experience: 4 7 Years Department: Learning & Development (L&D) Employment Type: Full-Time Company: GSPANN Technologies About the Role: GSPANN is seeking a dynamic and experienced Soft Skills Trainer to enhance communication, collaboration, and leadership capabilities across our workforce. In this role, you will design and deliver impactful training programs that empower employees and elevate performance in a fast-paced IT environment. Key Responsibilities: Conduct training needs assessments to identify soft skills gaps across teams and departments. Design and develop customized, interactive training modules including presentations, role-plays, group discussions, and real-world scenarios. Deliver high-impact training on topics such as: Effective communication (verbal & written) Teamwork & collaboration Emotional intelligence & interpersonal skills Conflict resolution Presentation & leadership skills Time management & decision making Evaluate training effectiveness using feedback, post-training assessments, and performance metrics. Continuously improve program content and delivery methods based on feedback and organizational needs. Collaborate with HR, team leads, and business heads to align training goals with business objectives. Support broader L&D initiatives, including coordination of logistics, vendor management, and LMS support. Stay abreast of industry best practices and innovations in soft skills training and adult learning. Required Skills and Experience: Bachelor s degree in Education, HR, Business, Psychology, or related field. 4 7 years of proven experience delivering soft skills training in a corporate/IT environment. Strong facilitation skills with the ability to engage diverse audiences effectively. Excellent communication, presentation, and interpersonal skills. Proficiency in instructional design and adult learning methodologies. Ability to manage multiple programs and deadlines in a fast-paced setting. Collaborative, self-driven, and adaptable to changing learning needs. Working knowledge of Learning Management Systems (LMS). Certifications in instructional design, train-the-trainer, or soft skills facilitation are highly desirable. Be part of a growth-oriented organization that values learning and development. Collaborate with global teams across diverse technologies and functions. Drive meaningful impact by empowering professionals across all career levels. Enjoy a dynamic, inclusive, and innovative workplace culture.

Job Title: Presales Engineer Location: Hyderabad, India About the Role As a Presales Engineer at Kanerika, you will play a pivotal role in crafting compelling solutions that resonate with clients and drive business success. You'll collaborate closely with sales, delivery, and solutioning teams to respond to client opportunities with precision, agility, and strategic insight. Key Responsibilities Customer Engagement & Soft Skills Communicate effectively with stakeholders at all levels, including C-level executives. Build strong, trust-based relationships to facilitate smooth project execution. Ask insightful questions to uncover hidden client needs and context. Leverage collaboration tools such as MS Teams, OneDrive, calendars, and proposal templates efficiently. Deliver compelling presentations tailored to the audience, emphasizing value and fit. Support negotiation efforts related to resources, estimates, and timelines. Agility & Responsiveness Lead bid kickoffs with speed and precision, aligning the right internal teams. Maintain strict adherence to bid timelines and planning processes. Ensure timely follow-ups and reminders throughout the bid lifecycle. Demonstrate proactive risk identification and early deliverable planning, such as mock-ups and early win themes. Delivery Quality & Process Compliance Ensure consistently high-quality, well-articulated language across proposals. Customize document structures based on standard templates or RFP-specific requirements. Guarantee completeness and accuracy of functional, technical, and creative proposal content. Comply with internal processes and maintain a knowledge repository. Produce visually polished documents with consistent formatting and adherence to brand or client standards. Strategic Intelligence & Value Addition Provide the bid team with valuable insights on client industries, competition, and potential budgets. Identify and empathize with underlying customer challenges. Weave win themes throughout proposals and craft compelling executive summaries. Validate proposed solutions and estimates critically and constructively. Ensure the executive summary is factually accurate and strategically impactful from the outset. Leveraging Organizational Expertise Curate and include relevant case studies aligned with the client s context. Engage the best internal experts based on opportunity specifics. Apply learnings from previous presales efforts to enhance new deliverables. Collaborate with support functions such as Legal, HR, and Information Security when needed. Qualifications & Requirements Must-Have MBA from a reputed institute. Minimum 3 years of experience in IT Presales. Soft Skills Excellent written and verbal communication. Strong presentation and interpersonal skills. Adaptable, diligent, and collaborative work ethic. Technical Skills Solid understanding of presales methodologies and lifecycle. Foundational knowledge of business analytics and AI concepts. High levels of emotional and intellectual intelligence (EQ & IQ). Culture & Perks Open Door Policy: Transparent communication across all levels. Open Office Environment: Encourages collaboration and innovation. Flexible Working Hours: Empowering work-life balance. Employee Referral Program: Incentives for bringing in top talent.

Job Title: Presales Solution Architect Location: Hyderabad, India About Us Kanerika At Kanerika Inc., we are a globally recognized software products and services company dedicated to enabling data-driven digital transformation. Co-founded by a Wharton alumnus, our mission is to help enterprises unlock business value through the smart use of data, cutting-edge technologies, and scalable solution architectures. Recognized by Great Place to Work , RPA Today, and Frost & Sullivan, Kanerika is a growing organization that values innovation, inclusivity, and impact. With ISO 27701, SOC2, and GDPR compliance, we re also committed to the highest standards of data privacy and security. Role Overview We are seeking an experienced Presales Solution Architect to join our team. This role is crucial in driving successful sales engagements by combining technical acumen with business insight. You will collaborate closely with sales and technical teams to understand client needs, design optimal solutions, and develop winning proposals. This role demands a strategic thinker with strong communication skills, the ability to simplify complex concepts, and a deep understanding of data architecture, cloud platforms, and presales processes. What You ll Do Solution Architecture & Design Design scalable, secure, and robust solution architectures for enterprise clients. Develop cloud-native, hybrid, and on-premises data architectures using platforms like Azure, AWS, or GCP. Evaluate and recommend the right mix of technologies and services (e.g., Azure Data Factory, Azure Synapse, Power BI, Fabric, etc.). Design conceptual/logical/physical data models and implement data governance practices including data lineage and access control. Create efficient and scalable ETL/ELT pipelines to support analytics and AI-driven outcomes. Presales & Client Engagement Translate business requirements into compelling technical proposals and presentations. Support the sales cycle by responding to RFPs/RFIs, delivering solution walkthroughs, and addressing client queries. Present solutions to technical and business stakeholders, demonstrating clear business value and ROI. Collaborate with cross-functional teams including product, sales, and delivery to co-create winning bids. Thought Leadership & Process Excellence Continuously explore innovations in data analytics and AI to strengthen Kanerika's solution offerings. Mentor internal teams on solution best practices and quality-first development approaches. Ensure alignment of proposed solutions with client goals, business context, and industry trends. What You ll Bring 10+ years of experience in data analytics, AI technologies, and solution architecture. Proven experience in presales or solution design roles with strong exposure to client interactions. Bachelor s degree in Engineering/Technology or MCA from a reputed institution. Certifications in data engineering, cloud (Azure/AWS/GCP), or analytics are a strong plus. Strong understanding of enterprise data architecture and hands-on experience with Azure services. Familiarity with integration of APIs, real-time messaging systems, and scalable application frameworks. Soft Skills Excellent verbal and written communication and presentation skills. Strong interpersonal and collaboration abilities. High emotional intelligence (EQ) and adaptability under pressure. Self-driven, responsible, and capable of working independently with minimal supervision. Strong time management, multi-tasking, and organizational skills. Employee Benefits Culture & Work Environment Open Door Policy for transparent communication. Flexible Working Hours & Open Office Layout. Employee Referral Bonus Program. Biannual Performance Appraisal Process. Inclusivity & Wellness Diversity-focused hiring and Mandatory POSH Training. Comprehensive Health Insurance, Term Insurance & Disability Cover. Family Support & Leave Generous Parental & Family Medical Leave. Company-sponsored Family Events. Time-Off & Perks Generous Paid Time Off (PTO), Sick Days, and Paid Holidays. Bereavement Leave, Gratuity & Provident Fund Contributions. Regular Team Outings and Engagement Activities. Learning & Development Access to FLEX Enterprise Learning Repository. Mentorship & Internal Promotion Opportunities. Professional Certification Reimbursements. Job-specific Training & Upskilling Programs. Join a company where innovation meets impact. Be part of a collaborative and growth-oriented environment where your contributions are recognized, your ideas matter, and your career thrives. Qualification : Bachelors degree in Engineering/Technology or MCA from a reputed institution

Associate Administration / Front Office Location: Hitec City, Hyderabad, Telangana Experience: Minimum 3 Years Employment Type: Full-time Job Summary We are looking for a dynamic and well-organized Associate Administration / Front Office to oversee front desk operations and support administrative functions. The ideal candidate should have a strong ability to multitask, communicate effectively, and ensure smooth day-to-day operations within a corporate office environment. Key Responsibilities Manage front office and general administrative operations to ensure a well-run and professional environment. Schedule inter-departmental meetings, coordinate with staff for availability, and handle logistics including refreshments and necessary materials. Handle the calendar and travel arrangements for the management team including hotel bookings, meeting room setup, and arranging A/V equipment. Organize and maintain company documentation, internal records, and files. Handle confidential and sensitive information with professionalism and discretion. Assist with office budget planning and track expenditures and vendor payments. Support HR and Admin teams with organizing training programs, team events, and onboarding/offboarding activities. Coordinate daily housekeeping and maintenance tasks; liaise with facility and external service vendors for smooth office operations. Provide administrative assistance to various department heads and ensure their operational needs are met. Prepare reports and presentations, maintain office inventory, and support audit and compliance documentation. Requirements Educational Qualification: Bachelor s degree in Commerce, Arts, or related field. Experience: Minimum 3 years in a front office or administrative role. Skills: Proficiency in MS Office (Word, Excel, PowerPoint, Outlook) is mandatory. Excellent verbal and written communication. Strong organizational, coordination, and time-management skills. Positive attitude, professional demeanor, and ability to multitask. Prior experience handling confidential and executive-level support will be a plus. Preferred Attributes Exposure to corporate front desk/administrative support in a tech or enterprise environment. Quick-thinking and ability to independently resolve day-to-day office issues. Well-versed in coordinating with vendors, staff, and third-party services. Qualification : Bachelors degree in Commerce, Arts, or related field.

Job Title: Executive Assistant to the Vice President, Product & Engineering Location: Hyderabad, India Job Type: Full-time About Zeta Zeta is a next-gen banking tech company revolutionizing the way banks and fintechs launch modern banking products. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship product, Tachyon, is the world s first modern, cloud-native, fully API-enabled banking stack. With over 20 million+ cards issued globally, Zeta partners with some of the largest banks and fintechs to modernize customer experience and core banking infrastructure. Backed by SoftBank, Mastercard, and other top-tier investors, Zeta is valued at $1.5 billion, with a workforce of 1700+ employees (70% in R&D), spread across the US, EMEA, and Asia. Role Summary Zeta is looking for a proactive, organized, and detail-oriented Executive Assistant to support the Vice President of Product and Engineering. This role is based in Hyderabad and requires a high level of professionalism, efficiency, confidentiality, and the ability to manage multiple responsibilities in a dynamic, global environment. Key Responsibilities Manage and coordinate a dynamic calendar: appointments, meetings, and global conferences. Handle end-to-end travel arrangements: visas, flights, accommodation, transport, etc. Serve as a point of contact for internal teams and follow up on cross-functional action items. Draft, manage, and respond to professional emails and communication with internal and international stakeholders. Track project statuses and ensure the VP is informed of updates and deadlines. Conduct research and prepare briefing notes and reports as needed. Ensure confidentiality and discretion in handling sensitive information. Organize and manage key events, meetings, and social gatherings. Support on project management tasks, including timelines, documentation, and coordination. Stay updated with industry trends relevant to the product and engineering domains. Skills & Attributes

Job Title: Regional Manager Core Diagnostics Locations: Hyderabad Experience Required: 2 4 Years Industry: In Vitro Diagnostics (IVD) / Healthcare / Medical Devices Employment Type: Full-Time Job Overview We are looking for an ambitious and results-driven Regional Manager to lead sales and business development efforts for our Core Diagnostics division across Hyderabad and Ahmedabad regions. The ideal candidate will have a strong background in IVD sales, relationship management, and regional business expansion, with the ability to drive growth in a competitive diagnostics market. Key Responsibilities Drive sales growth and achieve revenue targets for the Core Diagnostics product line in the assigned region. Build and maintain strong relationships with hospitals, diagnostic labs, and channel partners. Identify new business opportunities and expand market presence in the IVD and healthcare diagnostics sector. Develop and implement territory-specific sales strategies and account plans. Conduct regular product presentations, demos, and training for clients and internal stakeholders. Collaborate with the marketing, technical, and operations teams to ensure smooth execution of regional strategies. Monitor competitor activities and market trends to identify challenges and areas for improvement. Maintain accurate and timely sales data in CRM tools and provide regular reports to senior management. Qualifications & Skills Education: Degree in Medical Laboratory Technology (MLT), Biomedical Engineering, or Pharmacy. Experience: Minimum 2 years of proven experience in IVD sales, preferably in a regional or field role. Strong knowledge of diagnostic instruments and reagents. Excellent communication, negotiation, and interpersonal skills. Ability to work independently and manage a regional territory effectively. Willingness to travel extensively within the assigned geography. Key Competencies Strategic account management Field sales and territory development Product knowledge in clinical diagnostics/IVD Goal orientation and performance-driven mindset Customer relationship and stakeholder engagement Work with a leading name in the IVD and diagnostic industry Opportunity to make a significant impact in a growth-focused environment Competitive compensation and performance-based incentives Collaborative culture with training and development support Apply now and help shape the future of diagnostic healthcare in India. Qualification : Degree in Medical Laboratory Technology (MLT), Biomedical Engineering, or Pharmacy.

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

Business Operations Analyst IT Managed Services Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services. For over 25 years, Milestone has supported enterprise clients with IT transformation, innovation, and operational agility. We specialize in solutions like Application Services, Digital Product Engineering, AI/Automation, and ServiceNow. With over 3,000 employees, Milestone continues to drive industry-leading innovation through a people-first approach and collaborative work culture. Job Overview Milestone India is seeking a talented and dynamic Business Operations Analyst to join the Business Operations team. The role involves supporting Onshore Service Delivery Executives (SDMs) and Managers globally. You will analyze data, identify business opportunities, and improve operational efficiency. This position requires excellent attention to detail and the ability to work with multiple stakeholders. How You Will Make an Impact Review Business Policies & Processes: Analyze data and business information to identify opportunities for improvement and optimize operations. Financial Performance Reporting: Generate dashboards/reports on costs vs revenue for key customers. Identify cost-saving initiatives, billing leakages, and profitability opportunities. Cross-functional Collaboration: Work closely with executive management, delivery, sales, and finance teams to achieve company goals. Timecard Administration: Ensure accurate recording and billing of hours across multiple programs. Billing Analysis: Provide billing recaps and analysis for the delivery team to take corrective actions. Template Standardization: Standardize reporting templates for CSAT, QBRs, MBRs, and other KPIs. Customer NPS Reporting: Track and follow-up on customer NPS scores and provide reporting insights. SLA/KPI Reporting: Report on project SLAs, KPIs, and CPI index to measure performance. Process Automation & Centralization: Identify opportunities to centralize mundane tasks, automate processes, and reduce human errors. Vendor Feedback: Provide periodic feedback based on data and SLAs to improve efficiency and reduce costs. Financial Data Presentation: Present financial insights to key customers and internal stakeholders. Strategic Financial Planning: Experience in finance management, operations, budgeting, cost control, and M&A. Customer Billing: Centralize and validate billing accuracy across clients and vendors. Contract Management: Track SOW/CR renewals and ensure timely amendments and follow-up with stakeholders. Resource Tracking: Ensure resources are properly billed from day-1, tracking hires, terminations, and role movements. Adhoc Project Support: Handle new projects, assess, plan, and execute with support from the Team Lead. What You Will Need to Succeed Experience: At least 5-7 years in a Business Operations Analyst role, with 7-9 years of hands-on IT experience. Self-driven: Ability to work independently with minimal supervision. Analytical Skills: Strong analytical and organizational skills to enhance business performance and improve processes. Reporting Skills: Ability to generate insightful reports and present data to management and customers. Financial Acumen: Knowledge of finance and delivery to improve profitability and reduce delivery costs. Advanced Excel Skills: Strong proficiency in Excel, PowerPoint, and reporting tools (e.g., Tableau, Workday). Collaboration: Proven ability to build positive, constructive relationships with superiors, peers, and stakeholders. Agility: Willingness to stretch and contribute as needed. Exceptional Communication: Excellent verbal and written communication skills to interface with various teams. At Milestone, we believe in providing a collaborative, inclusive environment where employees are empowered to reach their full potential. By working at Milestone, you will have the opportunity to contribute to transformational IT solutions, enhance your skill set, and work with cutting-edge technologies.

Job Title: Service Engineer Electrical (EV) Job Code: SA-046 Department: EV Location: Hyderabad Experience: 2 to 5 Years Qualification: B.E / Diploma in Electrical Engineering Number of Positions: 2 Job Description: We are seeking a qualified and hands-on Service Engineer Electrical (EV) to support our electric vehicle operations in Hyderabad. This role involves diagnosing and rectifying electrical issues in EVs, ensuring excellent service delivery, and maintaining high standards of vehicle uptime and customer satisfaction. Key Responsibilities: Troubleshoot and resolve electrical issues in EVs based on customer complaints and diagnostics. Perform electrical servicing and maintenance for trucks, buses, and electric vehicles. Work on wiring harness troubleshooting, including crimping and repairs. Diagnose faults using appropriate tools and recommend corrective actions. Support customer service needs through both field and in-house service activities. Prepare and submit accurate service reports and technical documentation. Skills & Competencies: Strong knowledge and hands-on experience in electrical systems of commercial vehicles, especially EVs. Expertise in wiring harnesses, crimping, and electrical troubleshooting. Proven diagnostic skills and problem-solving capability. Effective communication, presentation, and analytical skills. Ability to work independently and handle field service assignments. Be part of a growing EV industry with opportunities for advancement. Gain hands-on experience with cutting-edge automotive technologies. Work in a supportive, high-impact environment with a focus on innovation and service excellence. Qualification : B.E / Diploma in Electrical Engineering

Job Summary The Corporate Accounting Trainer is responsible for designing, developing, and delivering high-impact technical training programs focused on accounting principles, financial systems, and regulatory compliance. This role combines deep accounting expertise with strong instructional capabilities to enhance the technical competencies of our financial teams. Key Responsibilities Training Design & Development Design and develop comprehensive technical training curricula for accounting processes, financial systems, and compliance requirements Create engaging training materials including presentations, handouts, and practical exercises that effectively convey complex accounting concepts Maintain and update training content to reflect current accounting standards, regulatory changes, and internal process updates Develop assessment tools to evaluate learning effectiveness and knowledge retention Training Delivery Conduct in-person and virtual training sessions on accounting principles, financial software applications, and internal controls Deliver new hire orientation programs covering essential accounting procedures and systems Facilitate advanced technical workshops for experienced staff on complex accounting topics Adapt training delivery methods to accommodate different learning styles and experience levels Program Management Assess training needs through consultation with department heads and analysis of performance metrics Track and report on training completion rates, assessment results, and program effectiveness Manage training schedules and coordinate with departments to ensure maximum participation Evaluate and recommend improvements to training programs based on participant feedback and observed results Maintain detailed records of training activities, attendance, and certifications Technical Support Provide post-training support to reinforce learning and address specific questions Create quick reference guides and job aids for common accounting procedures Collaborate with subject matter experts to ensure technical accuracy of training content Stay current with accounting standards, best practices, and industry trends Qualifications Required Experience Bachelor's degree in Accounting, Finance, or related field Professional accounting qualification (CPA preferred) Minimum 5 years of accounting experience in a corporate environment Demonstrated experience in training delivery or adult education Advanced knowledge of accounting principles, standards, and regulations Proficiency in financial software and Microsoft Office applications Key competencies for position and level Technical Expertise: Strong foundation in accounting principles and practices Communication: Clear and effective verbal and written communication Leadership: Ability to guide and influence learning outcomes Innovation: Creative approach to training design and delivery Analysis: Strong analytical and problem-solving abilities Adaptability: Flexible response to changing needs and environments Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Excellent presentation and communication skills Strong instructional design and facilitation abilities Ability to explain complex concepts in clear, understandable terms Superior organizational and project management capabilities Proven ability to engage and motivate adult learners Qualification : Bachelor's degree in Accounting, Finance, or related field

Consumer QA Analyst III At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will work closely with production QA teams to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB, embodying the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite in our Manila/Hyderabad office. Kindly expect to work in a US timezone per business needs. What you ll be doing (ie. job duties): Full ownership of quality program:Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends:Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management, Vendor Management, Operations, Learning & Development, Content, Compliance, etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments:Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs, training facilitators, and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What we look for in you (ie. job requirements): Relevant Experience:3+ years of experience in quality management in customer service operations. [For internal applicants]:Process expert with strong knowledge in complex workflows. 90%+ QA score with no captured critical error in the past 6 months, and currently not in any performance improvement plan. Mission-driven:Strong commitment to Coinbase s mission with a passion of improving customer experience. Problem solver:Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other s perspectives. Project management:Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides. Stakeholder management:Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed. Organizational and time management:Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines. Nice to haves: Prior supervisory experience is a huge advantage Experience in supporting high-value customer, account management, and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA

Senior Product Designer About Celigo: Celigo is a modern integration and automation platform (iPaaS) focused on simplifying how companies integrate, automate, and optimize processes. Purpose-built for mission-critical processes, Celigo provides tools like runtime AI and pre-built integrations designed to tackle the biggest integration challenges, making it incomparably easier to maintain. We are seeking a Senior Product Designer who is proactive, unafraid to own and advocate for an iterative design process, and driven towards finding simple, easy-to-use, intuitive, and elegant solutions to complex design problems. You will play a key role in shaping the overall user experience, from conducting discovery user research through to designing micro-interactions for our product UIs. Key Responsibilities: Create design assets such as user journey flows, wireframes, visual designs, service blueprints, prototypes, and detailed specs to capture and convey design behaviors and implementation details. Use user research data (usability studies, surveys, interviews, etc.) and metrics to inform design decisions. Expert in conducting and synthesizing user research with proficiency in qualitative and quantitative methods such as user interviews, surveys, usability testing, and analytics. Lead user research activities (with or without the support of a dedicated researcher), ensuring early validation of product ideas and concepts. Champion good user experiences and share best practices, demonstrating curiosity about customer needs and behaviors. Collaborate closely with product managers, engineers, content strategists, and other designers in an iterative design process. Maintain high standards for usability, accessibility (WCAG), quality, beauty, and consistency using best design practices. Engage in feedback sessions, ensuring alignment with larger product goals, and challenge peers productively. Advocate for user-centered design, ensuring design decisions are rooted in user needs and behaviors. Think big while considering the larger system, sweating the small details that enhance the product. Be a team player with humility, hard work, and a willingness to help others succeed. Informally mentor and provide feedback to other designers. Contribute to shaping the design team s culture through collaboration, feedback, and process iteration. Qualifications: 5-8 years of experience designing delightful user experiences with a portfolio showcasing processes and deliverables. Proven ability to clarify, present, justify, and defend design decisions to stakeholders. Experience contributing to and consuming component-based design systems. Expertise in Figma/FigJam and other relevant UX design, research, and prototyping tools. Strong attention to detail, problem-solving skills, and excellent presentation skills. Significant experience in designing B2B applications or SaaS products, particularly in agile, iterative environments. Demonstrated experience in responsive design patterns and design systems. Strong focus on usability and efficiency, with a drive to simplify complex problems. Strong information design skills with a solid foundation in UX design heuristics. Ability to build strong relationships with cross-functional teams. Ability to thrive in a collaborative, ego-free, cross-functional team environment. Confidence in design leadership and effective communication across teams. Excitement for solving real customer problems with smart, delightful solutions aligned with company goals. Preferred Qualifications: Bachelor's/University degree, Master's degree in HCI or design-related field with an emphasis on user experience, interaction design, or visual design. Experience with motion design, HTML, CSS, JS, and other front-end technologies. Strong understanding of how AI and machine learning can inform design decisions, enhance interactions, and personalize experiences. Visionary in the 2024 Gartner Magic Quadrant for iPaaS and a recognized leader in AI. Remote-first culture and competitive compensation. Generous benefits package including wellness days, vacation, and holidays. Diversity, Equity, Inclusion, and Accessibility: Committed to fostering a collaborative and inclusive work environment through initiatives like the Taking a Stand Committee. Celigo is proud to be an equal-opportunity employer. We value diversity and welcome applicants from all backgrounds to join us in creating a safe and welcoming work environment. Qualification : Bachelor's/University degree, Master's degree in HCI or design-related field with an emphasis on user experience, interaction design, or visual design.

Job Requirements What You Will Do: Collaborate with the capability centre and POD teams to integrate new technologies and provide architectural design. Translate business requirements into well-architected solutions, leveraging Salesforce platforms and products. Assess and communicate the benefits and risks of proposed solutions in terms of feasibility and functionality. Develop and present customer proposals, including detailed bottom-up cost estimates. Provide pre-sales support and actively participate in customer interactions and presentations. Contribute to analyst citations by supporting survey responses, citation development, and presentations. Analyse market trends and conceptualize assets and accelerators to address customer needs. Essential Qualifications: 10 to 12 years of experience in CRM solutions, with at least 6 years in Salesforce. Hands-on experience in Salesforce Architecture is mandatory. Proficiency in SOQL, SOSL Queries, Developer Console, Eclipse Force.com IDE/Maven IDE, Salesforce platform logs, Lightning, Apex Class, VisualForce, Process Builder, and Triggers. Salesforce Architect Certification (CTA/SA) is a plus. Experience in at least 3 Sales Cloud implementations and integrations. Experience in at least 2 Service Cloud implementations and integrations. Exposure to Marketing Cloud and Community Cloud. Expertise in data modelling, data migration, and both API and user interface development principles. Experience with third-party application/platform integrations. Strong hands-on experience with Salesforce Lightning application development. Solid understanding of SDLC processes and quality standards.

Overview At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft s mission of empowerment and cutting-edge technology - to life for the world s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Qualifications Required/Minimum Qualifications Bachelor's degree OR Master s degree in computer science, Information Technology, Engineering, or related field AND 14+ years experience in developing technology solutions, practice development, architecture, and consulting. Additionalor Preferred Qualifications Technical or Professional Certifications Inclusive and collaborative driving teamwork and cross-team alignment. Strong partner relationship management and solution development skills. Conversant knowledge of competing platforms and solutions. Strong executive presence including communication and presentation skills with high comfort to large and small technical audiences. Problem solving mentalityleveraginginternal and/or external resources, conflict resolution, and follow through with partners. Orchestration of application development lifecycle. Demonstrable architecture, design, implementation, and/or support of complex application architectures Candidates must alsodemonstrate the abilityto adapt tonew technologies, learn quickly, and understand relevant cloud trends is required. Other The job may require travel. Fluent English verbal and written communications skills area must. /span> Responsibilities Architecture and Design Leverages a structured approach to architecture projects using existing methodologies (e.g., Waterfall, Agile, Iterative) that make use of existing reference architecture and establishedarchitectural styles and design patterns. Defines and documents the Architecture through an architecture description document, an architecture decisions log, and a requirements/constraints traceability matrix to communicate the value proposition of the business solution Leads cost-based and technology-based discussions to explain the architecture in terms of its build, deployment, and ongoing operational use todeterminecustomer appetite for the business solution. DemonstrateROI that the business solution realizes. Collaborates with the Project Manager to jointly drive project/technical governance of the design, build, and deployment into use of proof of concepts (POCs) and pilots. Collaborates with business sponsor and customer/partner stakeholders (e.g., Business users, Enterprise Architects, Security Team, Operations Team) to gather and ratify requirements and constraints. Manages and resolves ambiguity in the requirements and documents assumptions and implications where it cannot be resolved. Drives development and execution of Test Plans to prove that each requirement/constraint has been implemented as expected by the customer. Collaborates with Project Manager and Account Team toidentify, categorize, and communicate business and technical risks. Generates new and/or improvements to existing intellectual property.Drives the re-use of intellectual property and recommends practices in both pre-sales and delivery. Participates and contributes to internal/externalcommunities. Trusted Advisor Develops a network of internal/external relationships to build influence in addressing problems/ blockers and facilitating additional views on the matter of interest. Stays up to date on Microsoft s technologies, products. Uses evidence-based arguments that articulate complex concepts in a simple manner to respectfully challenge Microsoft and customers / partners when a decision or course of action will not produceoptimalresults. Serves as the "technical conscience" to challenge the status quo and unrealistic expectations. Proactively resolves conflicts and seeks resolution to balance the overall outcome. Thought Leadership Shares ideas, insight, and strategic, technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team. Acts a mentor to junior colleagues to educate them on technical and non-technical concepts. Technology Areas Designing scalable solutions on Azure cloud platforms with focus on performance and resiliency, utilizing microservices architecture, data structures, modern application design patterns, and anti-patterns, such as MVC, CQRS and/or SAGA Engineering distributed applications within architectural scenarios such as Web andIoT Extensiveexperiencein application development including implementing,customizing, operating, and troubleshooting Azure Cloud solutions. Comprehensiveexpertisein microservices, Docker, and Kubernetes. Containers for packaging application deployment units and interacting with container-orchestration technologies such as Kubernetes, Service Fabric, Cloud Foundry DefiningCI/CDpipelines to automate test and release across different application environments using concepts such as Blue/Green and Canary deployments and related technologies (e.g.,Jenkins, Spinnaker, Azure for DevOps, Chef, Puppet) Strong working knowledge of security controls such as encryption, AuthN/AuthZ, application monitoring and end-to end Telemetry. Proficient with one or more Cloud Databases such as Azur...

Let s do this. Let s change the world. In this vital role you will be pivotal in ensuring compliance, efficiency, and innovation in the management of data validation processes in tools like Veeva Study Startup. This position combines technical expertise, validation experience, and a strong understanding of regulatory requirements. The role also leverages domain and business process expertise to drive ongoing improvements to validation and meets our regulatory and validation procedures. This role involves working closely with developers and business analysts to ensure that the technical requirements for upcoming development are thoroughly elaborated and validated. Roles & Responsibilities: Collaborate with System Architects and Product owners to manage Validation strategy and Deliverable for the GxP applications. Defining the scope, objectives, and approach of the validation process, creating detailed validation plans, and aligning them with project timelines and resources Perform Validation testing, including Installation Qualification (IQ), Operational Qualification (OQ) for new and existing SSU Systems Ensure compliance with industry standards, regulations and internal policies during all validation activities. (GxP, FDA 21 CFR Part 11) Identify, document, and track defects during the testing process. Collaborate with development teams to define validation requirements, resolve defects and validate fixes. Maintain comprehensive audit trails and validation documentation to support regulatory inspections. Configure and optimize workflows within the Veeva Vault Management (VVM) to streamline test management and approval processes. Partner with quality assurance, IT, and business teams to ensure alignment on validation objectives and testing requirements. Act as a liaison between technical teams and stakeholders to ensure system requirements are met. Provide training to end-users on Veeva VM Testing Vault functionalities and best practices. Assist in the development and continuous improvement of validation processes and procedures Stay up to date with industry trends, best practices and evolving regulatory needs We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Doctorate degree OR Master s degree and 4 to 6 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Bachelor s degree and 6 to 8 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Diploma and 10 to 12 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Preferred Qualifications: Must-Have Skills: Solid understanding of GxP regulations, specifically 21 CFR Part 11. Familiarity with GxP Validation management tools such as ALM, Veeva Vault Management etc. Experience in defining and executing validation strategies aligned with regulatory requirements Familiarity with risk-based approaches to validation Experience in creating and executing validation protocols (e.g., Installation Qualification (IQ), Operational Qualification (OQ)) Excellent documentation and report writing skills Good-to-Have Skills: Proficiency in automation tools, data systems, and validation software. Experience of DevOps, Continuous Integration and Continuous Delivery methodology Experience as a business analyst, with command of business analysis techniques & tools, as well as SDLC & iterative systems development methodologies Professional Certifications (please mention if the certification is preferred or mandatory for the role): SAFe for Teams certification (preferred) Veeva VM certification (preferred) Soft Skills: Able to work under minimal supervision Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work Excellent analytical and gap/fit assessment skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information: This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com

What you will do Let s do this. Let s change the world. In this vital role you will enhance our Salesforce ecosystem by facilitating seamless communication between stakeholders, developers, and administrators, and delivering solutions aligned with our business objectives. Roles & Responsibilities: Requirements Gathering and Analysis: Collaborate with stakeholders to document business requirements assist in translating them into technical specifications. Responsible for forecasting, procuring, and managing Salesforce licenses to support the needs of Product Teams. This role ensures optimal license utilization, compliance, and alignment with organizational requirements. Solution Design Support: Work with Salesforce teams to design scalable solutions that align with best practices. Stakeholder Engagement: Act as a liaison between Product Teams and Salesforce Platform, conducting workshops and training sessions where required. Data Analysis and Reporting: Analyze Salesforce data to uncover insights and maintain performance dashboards. Testing and Quality Assurance: Create and execute test plans to ensure system functionality. AI and Advanced Technologies: Leverage AI technologies like Salesforce Einstein for predictive insights and automation. Continuous Improvement: Stay updated on Salesforce advancements and recommend innovative solutions. Functional Skills: Must-Have Skills (Not more than 3 to 4): Experience as a Salesforce Business Analyst or in a similar role. Strong knowledge of Salesforce Sales Cloud, Service Cloud, and other core platform functionalities such as Salesforce Marketing Cloud. Experience with MS Office tools including Excel/Word/PowerPoint What we expect of you We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Master s degree and 1 to 3 years of Business Administration, Information Technology, or a related field experience OR Bachelor s degree and 3 to 5 years of Business Administration, Information Technology, or a related field experience OR Diploma and 7 to 9 years of Business Administration, Information Technology, or a related field experience Preferred Qualifications: Good-to-Have Skills: Experience with AI technologies, including Salesforce Einstein, AgentForce and OpenAI (e.g., ChatGPT) Proficiency with tools like JIRA, Tableau, or equivalent data visualization tools. Exceptional analytical, problem-solving, and communication skills. Experience with collaboration tools like MS Teams/QUIP/Confluence Professional Certifications Salesforce Administrator (mandatory) Salesforce Business Analyst (mandatory) Salesforce AI Associate (mandatory) SAFe Certification (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com

Job Responsibilities Account management - Proactively manage client relationships to ensure renewals, reference-ability and facilitate expansion opportunities with sales teams Drive Product Adoption & Demonstrate Business Value Drive the adoption of Zimperium s solution within the Customer s user base and assist the Customer to realize the business value Product & Domain Expertise - Demonstrate strong domain & functional understanding of the solution and be a trusted advisor to the Customer. This includes basic technical skillset to understand architecture; being able to extract & interpret the underlying business data Customer Satisfaction & Risk Management Maintain a high level of customer satisfaction and be the primary interface to manage risks and escalations effectively. Customer Advocacy - Gather Customer s feedback about products, their use-cases channel them effectively to drive product capabilities. Customer Onboarding Assist the Customer with deployment planning, best practices deployment approach and proactive management of risks to facilitate a smooth and agile rollout of the solution Requirements 5 7 years of Security Operations experience, ideally working with SaaS customers to drive adoption of a technical platform or solution. 7+ years experience in an enterprise CSM capacity, with 10+ yrs. experience in an enterprise SaaS product support environment Strong experience with building and developing long-lasting executive-level relationships (including with CISO s and CIO s) at F500 companies, along with providing an outstanding overall customer experience (measurable in the form of an achieved health score, account retention/growth rate, and % referenceable customers) Action-oriented, with the ability to quickly assess and integrate inputs across functions (Support, Product, ENG) and turn into a scalable solution and clear customer narrative Soft skills oriented towards developing and retaining a customer s trust and de-escalating their issues (i.e., turning escalations into positive experiences based on the quality of our response) Strong analytical and organizational skills, with the ability to understand and review the financial return or ROI on the customer s investment Strong written, spoken, and presentation skills, with the ability to communicate effectively with all levels of the organization - both internally and externally Proven ability to introduce and review new product features, best practices, and follow up with customers to advance desired platform adoption/usage Strong technical troubleshooting skills (i.e., previous support or SE experience), and an ability to collaborate, coordinate and escalate issues within a team of product support professionals Previous experience with Internet and networking technologies and products, including email security products Well versed with using case management systems and CRM s (e.g., SFDC / JIRA) Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required Proven Technical abilities with SIEM/SOAR solution with additional experience of SOC Operations Qualification : Bachelor of Science in Computer Engineering/ Computer Science, Electronics and Communications Engineering or non-graduates with good communication skills, strong technical knowledge or similar work experience required

Responsibilities Develop and maintain the platform infrastructure - provide capacity and ensure availability - on premise and cloud Support our commitment to continuous integration, unit tests, and functional automation Provide attention to detail and a dedication to delivery of high-quality, stable deliverables Work seamlessly as part of a multi-site, multi-cultural, development and testing team Be self-motivated; driven to achieve and exceed committed milestones Display strong collaboration skills, including the ability to mentor and be mentored Desire to work in a growing, fast-paced environment of innovation Participate in the team s on-call rotation to address complex problems in real-time and keep services operational and highly available Required Skills Experience deploying production code Experience with IaaC, Ansible Experience with CI/CD (Jenkins experience a plus) Ability to share and collaborate with peers via presentations and written technical documentation Experience developing or operating in SaaS applications 2-5 years of System Engineering experience working with large scale deployments System administration in a production environment Excellent technical and people skills are an absolute necessity Proficiency in scripting with languages such as Bash, Perl and Python Strong Linux experience, especially CentOS/RHEL/OL Desirable Good knowledge of OOP, APIs and REST services Core database (SQL) skills including ability to execute and debug complex queries Experience with Scrum in an Agile Development environment BS or MS degree in Computer science or equivalent Experience with configuration management systems (ex. Chef, Puppet, CFengine, etc.) Qualification : BS or MS degree in Computer science or equivalent

Job Overview Qualcomm is a leading technology innovator, driving digital transformation to enable smarter, connected experiences for all. As a Software Engineer within the LLVM Tools Group, you will work on the LLVM toolchain for various architectures like ARM, Hexagon, and RISCV. This toolchain includes a range of tools such as compilers, linkers, debuggers, and profilers. As part of the QA and Support team, your primary role will be to ensure that software products are reliable, functional, and meet the required quality standards. You will collaborate with development teams and customers to address issues and improve software throughout the development lifecycle. Key Responsibilities Test Planning: Develop comprehensive test plans and test cases based on software requirements and specifications. Test Execution: Perform manual and automated testing to identify defects and ensure software functionality. Bug Reporting: Analyze test failures/regressions and report bugs to the development team, ensuring timely tracking and resolution. Collaboration: Work closely with developers and customers to understand software design, provide feedback on improvements, and actively participate in process improvement efforts. Documentation: Maintain detailed documentation of test procedures, results, and issues encountered during the testing process. Quality Assurance: Ensure the final product meets Qualcomm s quality standards and customer expectations. Minimum Qualifications Education: Bachelor s or Master s degree in Engineering, Information Systems, Computer Science, or a related field. Experience: 2-5 years of experience in software quality assurance or software customer support. Programming Skills: Experience with programming languages such as C, C++, Python, etc. Preferred Qualifications Embedded Systems/Kernel Testing: Experience with software development and testing on embedded systems, Linux kernel, or firmware. Testing Toolchain: Hands-on experience testing compilers and embedded software development toolchains. Automation: Experience in software refactoring, test automation, and machine learning. Tools: Proficiency in tools like Perl, Python, shell scripting, make, cmake, and git. Command-Line: Experience working on both Windows and Linux environments. Development Tools: Knowledge of compilers, assemblers, linkers, and simulators used in software development. Test Automation: Experience in architecting and developing test automation tools (web, embedded systems). Problem Solving: Expert-level analysis, diagnosis, and troubleshooting abilities. Communication: Strong presentation and communication skills to effectively share insights with cross-functional teams. Qualification : Bachelors or Masters degree in Engineering, Information Systems, Computer Science, or a related field.

Overview Overview The Garage The Microsoft Garage is a program that puts Microsoft's priorities into action for our employees and our customers. We design and deliver programs that drive cultural value, business value for and customer value by innovation and experimentation around real world challenges. We do this through large-scale events like the Microsoft Global Hackathon, the world s largest corporate hackathon, and through our programs and facilities at Microsoft development centers around the world. The Garage drives business value through innovation, empowering employees to experiment, collaborate, and create solutions that align with Microsoft's strategic priorities. We also deliver customer value by supporting their innovation journeys, co-creating with them to address their unique challenges and unlock new possibilities. With 15 Garage facilities around the world, we offer a variety of programming that helps our employees learn, collaborate, and work hands-on with the world s most interesting technologies. Additionally, we provide digital and on-demand experiences to Microsoft employees, customers, and partners globally. Overview Garage Lead Role As a Garage leader for the Garage in Hyderabad, India, you will bring a proven track record in building, producing, and delivering impactful programs, events, and employee and industry engagements. You will have a passion for learning and technology and experience running and participating in hackathons and/or innovation processes. Ideally, you will have relationships with Microsoft s partners and competitive companies. You will be a self-motivated learner with a passion for teaching, enabling, and engaging others. You will have experience as a community builder, along with strong collaboration skills and strong technical acumen. Your experience in software development, programming, or hardware will benefit you in this role. Your technical curiosity and willingness to learn new things will be key for success. You will also bring organizational experience, a diverse background, and familiarity with Garage programs. Qualifications Core Attributes for Success: Demonstrates growth mindset, with a passion for technology, progress, and continuous learning. Possesses intellectual curiosity to explore contemporary technologies and scientific advancements shaping the industry. Passionate about community building, enabling hands-on exploration, and fostering innovation in others. Exceptional collaborator, with a willingness to build on others' work and enable collaboration on their own contributions. Strong presentation and facilitation skills, capable of commanding attention and inspiring influential audiences while also supporting others to lead. Adept in business development and forming partnerships with internal stakeholders and external entities to build coalitions and drive successful projects and programs. Ability to work through self-directed, ambiguous situations. Technical Skills and Practical Experience A technical degree or related career experience in the technology industry and with software. Deep experience in the innovation space either with coaching experience or working as a developer evangelist. Proven experience working with and building community in a technical context. A passion for and experience with making and the maker movement. A passion for hacking and/or experience producing and delivering hackathons. Experience creating and/or delivering employee programming. #Research Responsibilities Oversee the daily and weekly operations of the Microsoft Garage in Hyderabad, including designing, curating, and delivering innovative experiences for employees, customers, and ecosystem partners. Plan and execute the Microsoft Global Hackathon and other hackathons throughout the year, ensuring impactful and engaging events. Design and deliver tailored engagements and experiences that align with the needs and interests of employees and local site leadership. Collaborate with global Garage teams to create, curate, and share content and programming across local and worldwide Garage sites. Build and maintain partnerships with key stakeholders, including local senior leadership, tech leaders, civic organizations, and the broader innovation community. Develop and deliver digital programming, including sourcing and scheduling talks with internal and external speakers, and documenting workshops or employee experiences. Coordinate and execute events and engagements for diverse audiences, including employees, internal teams, and external partners.