Privileged Access Management PAM Jobs in Bengaluru

Job Title: Technical Consultant - Identity & Access Management Location: Bengaluru, India Company: IBM Consulting Introduction At IBM Consulting, we build long-term relationships and work closely with clients across the globe. As a Technical Consultant - Identity & Access Management (IAM), you'll collaborate with visionaries across multiple industries to help clients improve their hybrid cloud and AI journeys. With the support of IBM s technology platforms, including IBM Software and Red Hat, you will help accelerate the impact and transformation of the most innovative and valuable companies in the world. You ll work in our Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to public and private sector clients. Our centers offer clients locally based skills and technical expertise to drive innovation and adopt new technology. IBM Consulting fosters a culture of evolution and empathy, providing long-term career growth and development opportunities. Your Role and Responsibilities As a Technical Consultant - Identity & Access Management (IAM), you will specialize in CyberArk Privileged Access Management (PAM) solutions, helping our clients design and implement best-in-class identity and access management infrastructures. You will work with both internal teams and clients to design, deploy, and optimize CyberArk solutions that secure their critical systems and applications from unauthorized access. Key Responsibilities: CyberArk Deployment: Lead the design, implementation, and enhancement of CyberArk PAM solutions, including High-Level Design (HLD) and Low-Level Design (LLD). Collaborate with internal project teams and clients to deploy and further develop the CyberArk PAM solution, ensuring adherence to security policies and best practices. Provide clear and concise documentation for design, deployment, and enhancement activities. Security Policy & Governance: Assist clients in creating and enforcing security policies to manage privileged access to applications and platforms. Ensure alignment with Identity & Access Management (IDAM) best practices and governance standards. Solution Architecture & Design: Design and deliver high-quality security architectures for CyberArk PAM solutions, meeting customer requirements and deadlines. Help clients build secure infrastructures by defining policies and implementing security measures to protect systems and data. Consulting Engagement: Manage consulting engagements and deliver technical solutions, ensuring the deployment of CyberArk PAS components such as EPV, CPM, PVWA, PSM, PSMP, OPM, and PTA. Provide guidance on integrating Active Directory (AD) with CyberArk solutions. Develop custom connectors using automation tools like AutoIT scripts. Required Education Bachelor's Degree in a relevant field (e.g., Computer Science, Information Security, or related discipline). Required Technical and Professional Expertise 2+ years of experience working with CyberArk Privileged Access Solutions (including end-to-end implementation, design, and architecture). Hands-on expertise in deploying CyberArk PAS components (EPV, CPM, PVWA, PSM, PSMP, OPM, PTA). Strong understanding of Active Directory (AD) integration with CyberArk solutions. Experience in Identity & Access Management (IDAM) and governance. Ability to develop custom connectors using automation tools like AutoIT. Excellent problem-solving and consulting skills, with the ability to manage complex engagements. Preferred Technical and Professional Experience Experience with Okta ASA, Ping, Saviynt, ForgeRock, or other IAM solutions. Proficiency in JavaScript and frameworks like Angular. Expertise in directory technologies (e.g., AD, Azure AD, LDAP). Knowledge of enterprise web technologies, cloud architectures, and hybrid environments. Familiarity with cloud infrastructures and identity lifecycle management processes. Proven experience working in teams, meeting deadlines, and mentoring colleagues. About IBM Consulting IBM Consulting is a global leader in business and technology transformation. We combine strategy, experience, technology, and operations expertise to help companies drive innovation and improve business outcomes. Our people focus on collaboration to accelerate clients success, ensuring responsible use of technology to benefit people, partners, and the planet. Join us as a Technical Consultant - Identity & Access Management, where you will have the opportunity to work with leading-edge technologies and make a real impact on the cybersecurity landscape.

Job Title: IMPO UAM Authorization Analyst Location: Bengaluru, India Unit: Johnson & Johnson Innovative Medicine Principal Operations (IMPO) Job Type: Full-Time Employment Type: Permanent About Johnson & Johnson: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, profoundly impacting health for humanity. Role Purpose: The IMPO UAM Authorization Analyst role at Johnson & Johnson is responsible for enhancing user access security and compliance within global SAP S/4 systems, while driving key User Access Management (UAM) initiatives. This role supports business adaptation through SAP S/4 HANA implementation, focusing on core SAP Manufacturing, Order to Cash, Procure to Pay, and Finance processes. The position is part of the IMUAM team, ensuring security requirements are designed and implemented compliantly within the Transcend Program, a global initiative for business transformation. Key Responsibilities: Security Workshops & Role Design: Lead security workshops to gather business and compliance requirements for role design, ensuring validation post-build for S/4 HANA Roles and Authorization requirements. UAM Strategy Development: Develop UAM strategies involving composite roles, Fiori tiles, business roles/user personas, and data security/UI masking concepts for S/4HANA. Data Validation & Compliance Documentation: Perform data validation, conduct health checks, and provide compliance documentation to ensure proper security implementation. Role Design & Testing: Design, test, and implement rule sets for SAP S/4HANA role design, ensuring they align with security protocols. User Account Setup & Support: Support role data and user account setup. Provide advice on role design testing and coordinate business UAT activities. Authorization Defects Management: Manage authorization defects and provide support for user cutover and Hypercare activities during and post-implementation. Collaboration & Training: Work closely with the Business Adaptation team to facilitate training, communication, and readiness across regions. Assist in transitioning between project phases and operational support teams. Compliance & Security Audits: Ensure compliance with internal and external standards through regular SAP security assessments and audits. Issue Troubleshooting & Resolution: Troubleshoot and resolve complex SAP security issues to maintain a secure environment. Documentation Management: Develop and maintain comprehensive documentation for SAP security policies, procedures, and configurations. Mentorship & Team Development: Train and mentor junior team members, promoting the implementation of SAP security standard processes. Qualifications: Required: Educational Background: Bachelor s degree in a relevant field (preferably Risk Management, Compliance, Audit). Experience: 6-8 years of experience in UAM within an enterprise risk management framework. Demonstrated expertise in SAP GRC Access Control and Identity Management tools. Hands-on experience with end-to-end SAP S/4HANA implementation, including Fiori. Deep knowledge of SAP authorization concepts, Segregation of Duties (SoD) mitigation, and remediation strategies. Proficiency in risk matrix/rule set maintenance, data analysis, conversion, and migration. Tools & Platforms: Experience with teamwork platforms (e.g., Confluence, Jira, MS Teams). Project Management: Strong project management and collaboration skills with experience in remote and virtual environments. Language Skills: Fluent in English with outstanding oral and written communication skills. Additional Experience: Experience in the pharmaceutical domain is a plus. Preferred: Industry Experience: Experience in Life Sciences, Pharmaceuticals, or similar industries. Leadership & Innovation: Demonstrated leadership skills with the ability to embrace innovation and promote a culture of continuous improvement. Project Management: Previous experience in a PMO role managing large-scale SAP implementation projects. Cross-Cultural Team Collaboration: Ability to work effectively with team members from different cultural and technical backgrounds. Other Requirements: Hybrid Work: Ability to work on-site a minimum of three days per week, with up to two remote workdays based on the flexible work policy. Travel: May require up to 10% domestic and/or international travel. Diversity & Inclusion: Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. We are committed to fostering an inclusive and diverse work environment, and we encourage applicants from all backgrounds to apply. We value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status. Qualification : Bachelors degree in a relevant field, with a preference for studies in Risk Management, Compliance, and Audit.

Job Title: Security Architect Identity & Access Management Location: Bengaluru, India Company: Blue Yonder Experience: 10+ years (including at least 5+ years in IAM) Education: Bachelor's or Master's degree in Cybersecurity, Computer Science, or related field About Blue Yonder Blue Yonder is a recognized leader in AI-driven supply chain solutions, trusted by global brands to optimize their digital commerce and supply chain operations. We thrive on innovation, collaboration, and creating technology that powers smarter supply chains. As we continue to strengthen our security posture, we are seeking a Security Architect IAM to own, evolve, and safeguard Blue Yonder s identity landscape, ensuring consistent and compliant IAM controls across the organization s global footprint. Role Scope The Security Architect IAM will play a strategic and hands-on role in defining, implementing, and managing end-to-end identity and access management capabilities for Blue Yonder. This role requires deep technical expertise, leadership acumen, and a strong understanding of cloud-based identity ecosystems, ensuring secure access to critical systems and data. Key Responsibilities Define, develop, and manage a comprehensive IAM strategy, aligned with Blue Yonder s business goals, security policies, and compliance mandates. Design, implement, and enhance authentication, authorization, identity provisioning, access governance, and privileged access management (PAM) solutions, adopting best practices and industry standards. Conduct risk assessments to identify IAM vulnerabilities and define risk mitigation plans. Lead the technical implementation of IAM solutions and provide ongoing oversight to ensure operational excellence. Develop and enforce IAM policies, procedures, and standards to foster consistent security across the enterprise. Ensure IAM solutions adhere to regulatory requirements (GDPR, HIPAA, PCI DSS, SOX) and align with frameworks like NIST-CSF and ISO/IEC 27001. Integrate IAM capabilities with other security solutions (SIEM, endpoint security, etc.) for comprehensive protection. Establish and track Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs) for the IAM program. Stay updated with emerging threats, technology advancements, and industry trends, adapting the IAM strategy accordingly. Conduct maturity assessments and develop continuous improvement plans for the IAM service. Participate in security architecture reviews and work with enterprise architects to embed IAM controls into broader IT and product architecture. Partner with GRC teams to ensure all IAM-related risks are properly documented and managed, driving remediation where necessary. Collaborate with application development teams to ensure secure-by-design development and deployment of new applications. Required Qualifications & Experience 10+ years of overall cybersecurity experience, with at least 5+ years specifically focused on IAM. Strong background designing and implementing cloud-based IAM solutions (Azure AD, AWS IAM, GCP IAM). Proven expertise across: Active Directory, LDAP, SSO, MFA SAML, OAuth, OpenID Connect Privileged Access Management (PAM) and Identity Governance (IGA) Experience managing IAM programs across hybrid environments (on-prem & cloud). Strong understanding of: Secrets management, encryption, PKI, digital certificates Zero Trust Security models Experience identifying, analyzing, and remediating IAM-related security risks. Knowledge of regulatory requirements (GDPR, HIPAA, SOX, PCI DSS) and experience translating those into practical IAM controls. Demonstrated ability to lead complex IAM projects, collaborating across multiple business units and technical teams. Excellent communication and stakeholder management skills, capable of interacting with both technical teams and business leadership. Preferred Certifications CISM Certified Information Security Manager CISSP Certified Information Systems Security Professional Relevant Cloud Security certifications (Azure Security Engineer, AWS Security Specialty, GCP Security Engineer) Good to Have Skills Experience integrating IAM with: CI/CD pipelines and DevSecOps practices Containerized environments (Kubernetes, Docker) Exposure to distributed tracing and logging tools for IAM services. Experience automating IAM processes for provisioning, deprovisioning, and audit reporting. Be a part of a global leader in supply chain technology. Work on cutting-edge IAM technologies in a cloud-first environment. Partner with cross-functional teams to drive impactful security programs. Join a culture that values diversity, innovation, and continuous learning. Diversity & Inclusion at Blue Yonder At Blue Yonder, we celebrate diversity in all forms. Our DIVE (Diversity, Inclusion, Value & Equity) strategy ensures every associate feels included, respected, and empowered to bring their authentic self to work. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status. Qualification : Bachelor's or Master's degree in Cybersecurity, Computer Science, or related field

Principal Architect Identity Management Experience: 14+ Years Education: Bachelor s Degree in Engineering (or equivalent) About Saviynt Saviynt is an identity authority platform that empowers organizations to secure and manage digital access while enabling innovation. As businesses navigate digital transformation and increasing cyber risks, Saviynt s Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence to protect users while ensuring seamless access to essential tools and technologies. Role Overview As a Principal Architect Identity Management, you will be responsible for designing, deploying, configuring, and implementing Saviynt s leading Identity Governance (IGA) solutions based on customer requirements. You will provide technical leadership, consulting expertise, and industry best practices to ensure seamless solution deployment while mentoring junior engineers. Key Responsibilities Strategic Leadership & Solution Architecture Provide thought leadership on IGA solutions, with a specific focus on Saviynt s technology. Develop best-in-class solutions that align with customer functional and non-functional requirements. Serve as a trusted advisor to customers, offering consulting expertise and strategic guidance. Deployment & Implementation Architect, design, and deploy Saviynt s Identity Governance solutions. Lead implementation and integration of Saviynt with critical applications and infrastructure. Ensure compliance with approved lifecycle methodologies, documentation standards, and testing protocols. Troubleshoot and resolve technical issues through debugging, research, and investigation. Collaboration & Technical Oversight Engage directly with customers, ensuring their success through expert guidance. Provide technical oversight and mentorship to mid-level and junior engineers. Train and develop top talent to become Saviynt technology experts. Collaborate with operations and product engineering teams to advocate for new features. Pre-Sales & Business Development Support Offer technical pre-sales support for direct and partner sales teams. Provide real-world expertise in creating solutions, proof of concepts, and implementations. Conduct competitive research to address and dispel customer objections effectively. Contribute to RFP responses and proposals as needed. Process Improvement & Compliance Ensure high-quality solution delivery within the defined timeline and budget. Stay updated with industry best practices, standards, and cybersecurity trends. Adhere to Saviynt s security & privacy policies (Data Classification, Access Control, Incident Response, etc.). What You Bring 14+ years of experience in Identity Governance & Access Management (IGA/IAM). Expertise in User Lifecycle Management, Provisioning, Reconciliation, Access Certification, SOD, and Cloud Security. Strong knowledge of Java/J2EE, SQL, REST/SOAP Web Services, and Directory Services. Experience in solution architecture, customization, and deployment of Identity Management products. Hands-on experience in direct customer interaction, consulting, and advisory roles. Strong technical presentation and communication skills. Proven problem-solving and analytical skills. Experience in pre-sales, RFP responses, and proposal writing. Preferred (Good to Have): Cybersecurity certifications: CISSP, CISA, CISM, CompTIA Security+, CEH, etc. Saviynt or equivalent IGA product certification. High-growth, Platform-as-a-Service (PaaS) company revolutionizing identity security. Tremendous learning opportunities through challenging yet rewarding projects. Collaborative & inclusive work environment where your impact is valued. Work with some of the world s leading enterprises on cutting-edge IAM solutions. Saviynt is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, disability, or veteran status. If you're an experienced IAM Architect with a passion for customer success and innovation, we d love to hear from you! Qualification : Bachelors Degree in Engineering (or equivalent)

Infrastructure Security Leader Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI-powered platform for customer experience, enabling enterprises to automate customer interactions using AI agents. Our platform ensures natural conversations, delivering predictable outcomes, and is trusted by top companies like DoorDash, Affordable Care, Signify Health, and Verida. Observe.AI blends advanced speech understanding, workflow automation, and enterprise-grade governance to deliver end-to-end AI solutions that optimize both human and AI interactions, providing insights for coaching and quality management. At Observe.AI, we re on a mission to transform customer experiences through AI. As a founding member of our Infrastructure/Cloud Security team, you will have the opportunity to shape and design cloud security from the ground up for a platform trusted by over 80 million users. Reporting directly to the VP of Information Security, you will drive a defense-in-depth approach across infrastructure, IAM, and networks. This is a unique, zero-to-one role where you ll define security strategy, mentor the team, and make a long-lasting impact in a fast-growing AI company. What You ll Be Doing: Security Strategy Development: Design and document security policies, reference architectures, design patterns, and roadmaps to protect our platform. Secure Access & Network Design: Lead efforts to design secure access controls and networks for production environments. Cross-Department Leadership: Collaborate with Corporate IT to implement security measures within the corporate environment. Defense-in-Depth: Implement network segmentation, firewall configurations, VPNs, and deep packet inspection to minimize impact from security incidents. AWS Infrastructure Security: Re-architect AWS infrastructure to enhance security, ensuring that networks, VPCs, and security configurations are optimized. Vulnerability Management: Identify tools and technologies to scan networks, OS, and infrastructure for vulnerabilities, and work with SRE teams to remediate identified risks. Security Compliance: Represent Infrastructure Security in PCI, SOC, ISO, HITRUST, and other regulatory audits, ensuring compliance. Collaborative Design: Partner with engineering teams and architects to ensure infrastructure designs meet both business and security requirements. Stakeholder Collaboration: Work with other teams to integrate up-to-date security features and infrastructure designs across the organization. What You ll Bring to the Role: 9+ years of experience in Software Engineering, Network Security, and AWS Security. Proven track record in designing and implementing secure Cloud Infrastructure, Network Security, and Corporate IT Security. Experience at a SaaS product company with hands-on knowledge of cloud security. Leadership experience in managing Infrastructure Security teams or Security-Focused SRE teams. Strong understanding of network designs, protocols, and certifications like CCNA (or similar). Ability to handle multiple, high-priority projects simultaneously while maintaining focus and quality. Comfort with working off-hours to handle security incidents in a dynamic, fast-paced environment. First-hand experience with major cloud providers, specifically AWS. Deep understanding of large-scale systems and N-tier architectures. Excellent communication skills, able to effectively influence and collaborate with stakeholders across the organization. Perks & Benefits: Medical Insurance: Comprehensive options, including free online doctor consultations. Leave Policies: Yearly privilege and sick leaves as per Karnataka S&E Act, along with generous national, festive, and parental leave. Learning & Development: Access to a fund that supports continuous learning and professional growth. Flexible Benefits: Tax exemptions for meals, PF, etc., along with other flexible benefit plans. Team Culture: Fun events to foster collaboration and culture across the organization.

Job Description: As a member of the HPE Global IT team, you will play a crucial role in enabling enterprise-wide IT transformation. This includes driving innovative solutions that help simplify operations for customers and supporting the company s consumption-based IT offerings. You will be tasked with leading and developing complex business applications and information systems, while ensuring compliance with technical and business requirements. Key Responsibilities: Solution Design & Implementation: Lead the design and implementation of Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions, with a strong focus on Zero Trust security models. Design and deploy solutions related to CyberArk, Beyond Trust, HashiCorp Vault, and other PAM technologies. Work closely with business units to assess their needs and create comprehensive solutions that align with HPE s security and technical standards. Technical Leadership & Mentorship: Provide technical guidance and mentoring to junior developers and cross-functional teams. Take ownership of the architecture of complex PAM systems, providing expertise in the integration of cloud access models and IAM technologies. Represent the team to external clients, ensuring effective delivery and implementation of solutions. Process Improvement & Innovation: Suggest and implement process improvements based on industry standards and the Zero Trust security framework. Contribute to the strategic direction of the team, providing innovative solutions to complex technical challenges. Lead proof-of-concept (POC) initiatives and manage the deployment of IAM and PAM solutions. Cross-Functional Collaboration: Collaborate with other departments and vendors to troubleshoot, resolve issues, and ensure smooth integration of solutions. Work closely with security teams to ensure PAM solutions meet the organization s security requirements and compliance standards. Documentation & Reporting: Document technical specifications, procedures, and best practices for implementing IAM/PAM solutions. Contribute to architectural reviews and ensure solutions comply with both internal and external security and technical standards. Requirements: Education & Experience: Typically, a Bachelor's degree in a technical field (Computer Science, Information Technology, etc.) or equivalent experience. Minimum of 10 years of relevant experience or 8 years with a Master s degree. Technical Expertise: Advanced knowledge and hands-on experience with modern IAM/PAM platforms (CyberArk, Beyond Trust, HashiCorp Vault, etc.). Experience with Windows Active Directory, Microsoft Azure AD, and REST API programming. Strong understanding of CyberArk Core PAS, Secure Password Vault, Privileged Session Manager, and other PAM components. Skills & Competencies: Excellent communication skills, both written and verbal, with the ability to explain complex technical solutions to non-technical stakeholders. Strong troubleshooting and problem-solving skills, with the ability to manage multiple tasks effectively. Demonstrated experience leading cross-functional teams, with a focus on developing and deploying complex security solutions. Preferred Skills: Experience with cloud security models and the integration of IAM/PAM solutions in cloud environments. Familiarity with Agile methodology and DevOps principles. Relevant certifications in CyberSecurity (CISSP, CISM, etc.) and IAM/PAM technologies. What We Offer: Health & Wellbeing: A comprehensive suite of benefits to support physical, financial, and emotional wellbeing for you and your loved ones. Personal & Professional Development: Career development programs to help you grow in your field or pivot to other areas within the company. We are committed to providing opportunities to help you reach your career goals. At HPE, we believe in the power of diverse teams and flexible work environments. We are committed to fostering an inclusive culture that drives innovation and makes bold moves to redefine what's next. Whether you re working on cutting-edge technology or collaborating with a global team, HPE offers the perfect environment for you to thrive. Qualification : Bachelor's degree or equivalent experience and a minimum of 10 years of related experience or a Master's degree and a minimum of 8 years of experience.

Engineering Manager Active Directory Location: Bangalore, India About the Team The Active Directory team is part of Rubrik s Enterprise Data Protection (EDP) organization. They develop data protection solutions specifically for Active Directory, including backup, restore, and integration of AD as an Identity Provider within Rubrik s security platform. About the Role Rubrik is seeking an experienced Engineering Manager to lead the Active Directory development team. This role focuses on guiding the design and delivery of AD data protection solutions, scaling the team, and driving innovation. The ideal candidate combines strong software development expertise especially with Active Directory and identity technologies with proven leadership skills. What You ll Do Team Leadership: Mentor and lead developers and engineers, foster innovation, collaboration, and technical excellence. Development Lifecycle: Manage sprint planning, code reviews, and adherence to standards; prioritize workload and resource allocation. Software Development: Oversee design, development, and testing of Active Directory data protection solutions and integrations with Rubrik s security platform. Customer & Growth Management: Engage with customers to support adoption and scale the team accordingly. Strategic Planning: Collaborate on roadmap definition with product managers and architects aligned to business goals. Operational Excellence: Provide technical leadership on escalations, maintain system health, and minimize regressions. Documentation & Collaboration: Develop thorough documentation and work closely with engineering, security, infrastructure teams, and stakeholders. Communication: Effectively communicate project status, risks, and technical details to diverse audiences, including senior leadership. Experience & Qualifications Education & Experience: Bachelor s or Master s degree in Computer Science, Software Engineering, IT, or related field. 8-10 years in software development and IT, with at least 2-3 years in technical leadership or engineering management roles. Technical Expertise: Strong skills in distributed systems and data storage. Solid knowledge of Windows Server OS and Active Directory (AD/Entra-ID) concepts. Experience with Microsoft Windows ecosystem preferred. Understanding of Identity and Access Management (IAM) concepts; familiarity with IAM services like Okta or AWS IAM is a plus. Knowledge of identity security (users, groups, roles, NHI) is advantageous. Leadership & Management: Proven ability to lead, mentor, and develop software engineering teams. Strong grasp of software development methodologies and project management. Experience collaborating with customers, sales, and support teams. Excellent organizational, communication, interpersonal, and presentation skills. Rubrik is on a mission to secure the world s data with Zero Trust Data Security . We empower organizations to defend against cyber threats and ensure data resilience through innovative cloud and SaaS security technologies. Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, IT, or related field.

Our Exciting Opportunity: We are looking for a Security Engineer to manage, track, and support security-related activities within our organization, ensuring the continuous availability and performance of services as per Service Level Agreements (SLA). This role will involve incident management, security tool integration, process improvement, and governance reporting. As a Security Engineer, you will play a key role in ensuring that security incidents are identified, responded to, and resolved effectively and quickly. You'll work with various teams to mitigate risks and improve overall security posture. What you will do: Incident Management: Respond to after-hours security incidents (on-call support). Coordinate event collection, log management, and compliance automation. Address day-to-day security change requests related to security operations. Conduct research and intelligence gathering on emerging threats and exploits. Create new security rules based on identified threats. Perform postmortem analysis of logs, traffic flows, and activities to identify malicious activity. Analyze security incidents involving networking devices, operating systems, endpoint analysis, and network attacks. Work with Technical Authority teams to resolve security incidents. Provide Root Cause Analysis for security incidents, outages, or impairments. Administer authentication and access controls, including user provisioning and deprovisioning. Tools Integration: Integrate security tools (SIEM, VA, IAM) with various network nodes. Deploy policies, signatures, parsers, and rules for security infrastructure. Communicate with vendors (e.g., SIEM, IPS/IDS, IAM) for application-related issues. Process Improvement: Mentor Level 1 analysts to improve detection capabilities within the Security Operations Center (SOC). Prepare Use Cases and MOPs (Method of Procedures) based on identified scenarios. Create and maintain technical operational work instructions. Drive continuous improvement by identifying opportunities to enhance current processes. Governance and Reporting: Provide business intelligence reporting based on SOC and customer needs. Identify and report risks related to security. Perform periodic security reporting and present findings to management or customers. To be successful in this role, you must have: Strong knowledge of information security concepts and best practices. Experience with SIEM tools (e.g., McAfee ESM, QRadar, ArcSight, Splunk). Experience with scanning tools (e.g., Nessus, Qualys, IBM AppScan). Experience with PAM tools (e.g., BeyondTrust, CyberArk). Knowledge of Linux and MS Windows systems with a technical understanding of TCP/IP networks. Understanding of enterprise computing environments, distributed applications, and security controls. Key Qualifications: Education: Graduate in Computer Science or a similar field. Experience: 5 to 11 years of experience, with at least 2 years in IT and 2 years in security. Certifications (Preferred): ITIL certification CCSP (Certified Cloud Security Professional) OSCP (Offensive Security Certified Professional) Security+ CCNA Security or similar certifications. Why This Role? This is a fantastic opportunity for a Security Engineer to develop your career by working with cutting-edge security technologies and supporting a highly dynamic and crucial role in an organization. You will have the chance to mentor junior team members, improve security processes, and work with state-of-the-art tools to ensure the highest levels of security for the organization. Apply now to join our team and contribute to maintaining and improving the security infrastructure! Qualification : Graduate in Computer Science or similar

(Senior) Frontend Engineer Location: Bengaluru (Whitefield) Team: Product Engineering Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader using AI and data to solve complex industrial challenges in Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy. With products like Cognite Atlas AI and Cognite Data Fusion (CDF), we drive industrial digital transformation. Recognized as a 2022 Technology Innovation Leader and 2024 Microsoft Energy & Resources Partner of the Year, Cognite is a top choice for tech talent looking to innovate. Our Values Impact: Deliver measurable outcomes. Ownership: Take responsibility beyond your role. Relentless: Innovate with determination and care. Role Overview Join a dynamic Product team building Cognite Data Fusion, a scalable platform unlocking value from industrial data. You ll work in autonomous teams alongside product managers and engineers, focusing on critical authentication and authorization services that secure privileged data. This role combines security, infrastructure, and user-facing feature development. Key Responsibilities Own and solve end-to-end frontend problems across diverse systems and technologies. Collaborate with multiple stakeholders and subject matter experts in a fast-paced environment. Design user-focused solutions that help users get their jobs done efficiently. Develop elegant APIs, user experiences, and underlying frontend infrastructure. Contribute actively to product and technical roadmaps. Engage with users to deeply understand their needs and build effective products. About You Passionate about creating great user experiences and making users happy. Skilled at prioritizing tasks for maximum impact. Write clean, efficient, maintainable code with a strong focus on quality. Proficient in JavaScript and TypeScript. Experienced with frontend frameworks like React, Angular, Vue, or similar. Adaptable to learn and use new languages or technologies as needed. Comfortable working in English-speaking environments. Bonus experience: Leadership or project management in frontend teams. Architecting frontend tiers for complex domains. Process industry knowledge. Python and data analytics. Mobile application development. Be part of a global, diverse community of 70+ nationalities focused on inclusion. Modern, fun, hybrid work culture based in Whitefield, Bengaluru. Flat hierarchy with direct access to decision-makers. Work alongside experts on ambitious, impactful projects across industries. Join our HUB for conversations and connections with Cognite teams and partners. Make Your Impact Join Cognite to empower industries through digital transformation, enabling better decisions and sustainable value. We encourage candidates from all backgrounds to apply, even if you don t meet every requirement.

At Tide, we re building a finance platform to help small businesses save time and money. We offer business accounts and banking services alongside a comprehensive set of administrative solutions, from invoicing to accounting. Launched in 2017, Tide is trusted by over 1 million small businesses worldwide and is available to SMEs in the UK, India, and Germany. Headquartered in London, we have offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, with a global team of 2,000+ employees. As we expand into new markets, we re constantly seeking passionate individuals to help us empower small businesses. About the Team The Security Engineering Team at Tide is divided into three core areas: Product Security, Threat Detection & Response, and Identity. Product Security (this role) focuses on embedding security throughout our product lifecycle, from secure design reviews and threat modeling to penetration testing, ensuring security is baked into every stage of development. Threat Detection & Response builds a robust detection and automation platform, proactively defending against emerging threats and making Tide resilient. Identity manages Tide s staff identity platform, ensuring secure access with modern strategies like zero trust and multi-factor authentication. Collaboration is central to our work standups, shared channels, and cross-functional projects keep us aligned and cohesive. About the Role We re seeking a Senior Product Security Engineer with a passion for application security and resilient software development. You ll be responsible for hunting vulnerabilities in our web and mobile applications, collaborating with engineering teams to remediate strategically, and ensuring security is seamlessly integrated into our development process. You ll be an advocate for security across the organization, mentoring engineers, and introducing the latest security tools and trends. As a Senior Product Security Engineer, you will: Dive deep into mobile and web technologies to proactively hunt for vulnerabilities. Secure cloud-native applications, ensuring best practices across Tide s AWS cloud environment. Perform threat modeling and guide teams in secure design principles to prevent vulnerabilities. Remediate vulnerabilities through strategic initiatives and hands-on patching. Act as a subject matter expert across a range of security areas, particularly application security. Mentor and coach junior engineers, sharing your expertise to raise the security bar. Integrate security into our CI/CD pipelines, leveraging automation to catch vulnerabilities early. What We re Looking For: Extensive experience in Application Security (AppSec), with a deep understanding of concepts like Secure Enclave, URL Schemes vs. Universal Links, and presigned URLs in S3. Proficiency with tools like Burp Suite (bonus points if you ve built custom extensions). Excellent communication skills able to clearly articulate vulnerabilities and advocate for their remediation. Hands-on experience with cloud-native applications and consistently applying security best practices. Ability to write proof-of-concept (POC) scripts to demonstrate findings and their potential impact. A passion for the security community public speaking, blogging, bug bounties, or sharing your work on GitHub is a plus. Our Tech Stack: Cloud Environment: 100% containerized on AWS EKS. Infrastructure as Code (IaC): Managed via Terraform and Terragrunt. Deployment: GitOps with Argo CD, supported by Helm and Crossplane. CI/CD: GitHub Actions and all source code hosted on GitHub. What You ll Get in Return: Competitive salary Health Insurance (Self & Family) Term & Life Insurance OPD Benefits Mental Well-being Support through Plumm Learning & Development Budget WFH Setup Allowance Leave Benefits: 15 Privilege Leaves, 12 Casual Leaves, 12 Sick Leaves, 3 Paid Days Off for Volunteering or L&D Activities Stock Options Tidean Ways of Working: We support a flexible workplace model, balancing remote and in-person work to meet the needs of different teams. While remote work is encouraged, we believe in face-to-face interactions to foster innovation and strengthen team spirit. Our offices are hubs for collaboration and community-building. Diversity & Inclusion at Tide: At Tide, diversity and inclusion are at the heart of our culture. Our Tideans come from diverse backgrounds, bringing unique perspectives that help us build products that resonate with our members. We are committed to creating an environment where everyone s voice is heard, and all individuals regardless of ethnicity, gender identity, sexual orientation, or disability are welcomed and celebrated. We are One Team, fostering transparency and inclusion in everything we do.

Position: Lead Product Analyst Location: Bengaluru Department: Product Job Type: Full-time Industry: FinTech / Product Analytics About Tide At Tide, we re on a mission to help small and medium enterprises (SMEs) save time and money. We provide them with business accounts, banking services, and a comprehensive suite of connected administrative solutions from invoicing to accounting. Tide is revolutionizing the small business banking market, with over 1.6 million members globally across the UK, India, Germany, and France. We re committed to creating a seamless, data-driven experience for our members through innovative technology and quick, low-fee services. About the Role As a Lead Product Analyst, you ll play a crucial role in shaping and influencing the Acquiring Product strategy, including POS, T2P, and Digital initiatives. You ll leverage your expertise in data analytics to uncover insights that drive merchant growth, optimize pricing, and improve portfolio performance. You will be a hands-on expert who works closely with cross-functional teams in Product, Marketing, Commercial, and Data Science, ensuring data-driven decisions power the product roadmap. This is an exciting opportunity for someone who thrives in a high-impact, high-autonomy environment and can both lead and execute. You ll be responsible for driving multiple initiatives simultaneously, creating clarity from ambiguity, and providing actionable insights that influence strategic decisions. Key Responsibilities Product Strategy Influence: Shape the strategy for Acquiring Products by identifying product and marketing opportunities based on data insights. End-to-End Analytics Projects: Lead analytics projects from beginning to end including problem definition, hypothesis framing, stakeholder alignment, insight delivery, and storytelling. Deep-Dive Analyses: Conduct in-depth analyses of the merchant lifecycle, including acquisition, activation, engagement, retention, pricing sensitivity, and churn triggers to inform product and marketing strategies. KPI Definition & Monitoring: Define and monitor key performance indicators (KPIs) for new product launches and ongoing performance to ensure alignment with impact metrics. Collaboration with Cross-Functional Teams: Partner with Product, Marketing, and Finance teams to uncover growth opportunities, measure performance, and provide data-driven recommendations for product strategy. Advanced Data Analysis: Use SQL and Python to explore large datasets, conduct statistical analyses, build segmentations, and test hypotheses. Innovation & Scalability: Proactively identify new areas for analytics contribution. Introduce fresh ideas, scalable analytical frameworks, and approaches to enhance the overall impact of data insights. Mentorship & Advocacy: Coach other analysts and stakeholders, fostering a culture of data-driven decision-making and elevating the business s analytical maturity. Data Storytelling: Translate complex data into clear, actionable business stories and visualizations using tools like Looker or other BI tools. What We Are Looking For Experience 10+ years of analytics experience, preferably in a high-growth product or SaaS company. Proven track record in product analytics, particularly within the merchant acquiring or digital payments domain. Strong Analytical Skills Expertise in SQL for complex querying and Python for data analysis or prototyping. Strong understanding of merchant lifecycle analytics, including acquisition, activation, engagement, and retention metrics. Strategic & Commercial Mindset Deep understanding of how to use data to optimize pricing, target specific customer segments, and drive product performance. Ability to prioritize initiatives based on business impact and alignment with strategic goals. Influence & Leadership Proven ability to influence senior stakeholders and drive change without direct authority. Comfortable in high-autonomy, high-impact environments, taking the initiative and owning outcomes. Communication Skills Ability to convert complex data into clear, compelling narratives that resonate with both technical and non-technical stakeholders. Proficiency in using BI tools (Looker, Tableau, etc.) to visualize and communicate insights effectively. Self-Motivation A self-starter who can work independently, take initiative, and lead multiple projects simultaneously. What You ll Get In Return Competitive Salary: Competitive compensation and performance-based bonuses. Health Insurance: Self & family health insurance along with OPD benefits. Life & Accident Insurance: Comprehensive protection with term & life insurance. Mental Wellbeing: Access to Plumm, a mental wellbeing platform for therapy sessions and courses. Learning & Development: An annual budget for courses, books, and coaching to help you grow. Stock Options: Equity options that allow you to benefit from Tide s future success. Work From Home Setup: A contribution toward setting up your home office. Time Off: 15 days of privilege leave, 12 days of casual leave, 12 days of sick leave, and 3 paid days off for volunteering or L&D activities. At Tide, we re Member First, Data Driven, and One Team. Our Working Out of Office (WOO) policy allows you to work from anywhere in the world for up to 90 days a year. We embrace flexible working hours, trust our employees to manage their own schedules, and foster a collaborative, supportive team culture.

(Senior) Backend Engineer Location: Bengaluru (Whitefield) Team: Product Engineering Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader in AI and data-driven industrial transformation, powering industries like Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy with products such as Cognite Atlas AI and Cognite Data Fusion (CDF). Recognized as a 2022 Technology Innovation Leader and 2024 Microsoft Energy and Resources Partner of the Year, Cognite is reshaping the future of industrial digitalization. Our Values Impact: Focused on delivering measurable results. Ownership: Taking responsibility beyond one s role to foster collaboration. Relentless: Innovating persistently and thoughtfully. About the Team and Role Join the Product team that develops Cognite Data Fusion , a robust platform enabling asset-intensive industries to leverage operational data at scale. You ll work in autonomous, cross-functional teams focused on delivering critical services, including authentication and authorization, that protect privileged customer data. As a Backend Engineer, you will: Develop and maintain scalable, secure backend features for CDF. Make architectural decisions balancing synchronous and asynchronous designs. Write high-quality, well-tested code integrated via continuous integration pipelines. Collaborate across engineering, product, and customer success teams to shape product direction. Monitor and improve service performance, reliability, and security. Proactively address technical debt and vulnerabilities. Keep documentation clear and up-to-date. Strong hands-on experience with software development in languages like Kotlin, Java, Python, or Rust. Ability to learn new languages and use the best fit for the task. Experience with large-scale cloud environments (AWS, GCP, or Azure) and Kubernetes. Familiarity with SaaS product environments is a plus. Expertise in designing and maintaining large-scale infrastructure and web services. Solid foundation in computer science fundamentals: data structures, algorithms, software design. Proven ability to prioritize work for maximum impact. Strong problem-solving skills and troubleshooting complex systems. Collaborative mindset working across teams with shared technical stacks. Work in a diverse, inclusive global organization with 70+ nationalities and a strong DEI focus. Modern, hybrid work environment based in Whitefield, Bengaluru. Flat organizational structure with direct access to decision-makers and minimal bureaucracy. Opportunity to collaborate with world-class talent on ambitious projects spanning multiple industries. Engage in the Cognite HUB to connect with peers and partners directly. Make Your Mark Join us to build cutting-edge industrial data solutions that empower better decisions and sustainable business value. Cognite welcomes candidates from all backgrounds and encourages you to apply even if your experience doesn t perfectly match every qualification.

Lead Machine Learning Engineer - NLP Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI agent platform for customer experience. It enables enterprises to deploy AI agents that automate customer interactions, delivering natural conversations for customers with predictable outcomes for the business. Observe.AI combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. It also enables teams to guide and augment human agents with AI copilots, and analyze 100% of human and AI interactions for insights, coaching, and quality management. Companies like DoorDash, Affordable Care, Signify Health, and Verida use Observe.AI to transform customer experiences every day by accelerating service speed, increasing operational efficiency, and strengthening customer loyalty across every channel. You will be shaping how AI transforms real-world challenges in the contact center space. As part of our world-class ML team, you ll work on developing cutting-edge LLM-powered solutions & Agentic AI, building end-to-end processing pipelines, and handling production challenges at scale millions of interactions daily. If you are truly an engineer at heart, excited about turning breakthroughs in multi-agent systems, LLMs, NLP, and ML into practical outcomes through applied research, and building scalable production systems, you will feel right at home. You ll also have the opportunity to publish in top conferences, and influence Observe.AI s product and platform strategy. What you ll be doing Design & develop state-of-the-art LLM-powered AI capabilities and Agentic AI/ Multi-agent systems end-to-end, from ideation to production for Observe.AI s product offerings, in a fast-paced startup environment. Work with cutting-edge tools and technologies in Machine Learning, Deep Learning & Natural Language Processing, including LLMs and LLM-powered technologies/ paradigms, including Agentic AI. Build/ maintain highly scalable production systems that power AI capabilities on Observe.AI product/ platform. Optimize ML models and processing pipelines for performance, cost-effectiveness, and scale. Work with a world-class ML team in building exciting stuff, mentor juniors, and influence peers/ stakeholders. Collaborate cross-team with engineers, product managers, customer-facing teams, and customers to understand pain points and business opportunities. Keep up-to-date with the latest ML/ DL/ NLP literature and influence the technological evolution of Observe.AI platform. Contribute to the community through tech blogs and publishing papers in ML/ NLP conferences like EMNLP, ACL, etc. What you ll bring to the role Education: Bachelor s or Master s degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP/ NLU. An engineering mindset with the competencies of an applied scientist. 5+ years of industry experience in building large-scale NLP/ NLU systems, with recent experience in building LLM-powered applications and Agentic systems. Strong understanding of the fundamentals of ML and NLP/ NLU, and practical aspects of building ML systems in production. Good understanding of recent advances in building LLM-powered applications, and multi-agent systems at scale. Excellent implementation skills in Python and Machine Learning Frameworks such as Pytorch, Tensorflow, HuggingFace, etc., and deploying/ maintaining scalable machine learning systems in production. Ability to provide thought leadership in one or more technical areas of interest to Observe.AI, and influence product development. Excellent communication, collaboration skills, and presentation skills. Experience with Spoken Language Understanding is a plus. Published papers in top NLP/ NLU conferences or workshops are a plus. Relevant open-source contributions are a plus. Perks & Benefits Medical Insurance: Excellent options and free online doctor consultations. Leave Policies: Yearly privilege and sick leaves as per Karnataka S&E Act, generous holidays (National and Festive) recognition and parental leave policies. Learning & Development fund to support your continuous learning journey and professional development. Fun events to build culture across the organization. Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.). Qualification : Bachelors or Masters degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP/ NLU

We are looking for a proactive Technology Enthusiast to join us as IT Service Manager for Bangalore. You will control the entire lifecycle of our mobile estate from device procurement through retirement and optimize costs and usage with global Enterprise Mobility Management (EMM). A passion for technology, excellent analytical skills, and the ability to thrive in a cross-cultural environment are key attributes we seek. If you are curious, driven, and eager to explore new possibilities, we'd love to talk to you about this exciting opportunity. About You experience, education, skills, and accomplishments Collaborate with cross-functional teams and 3rd party to address service issues, fostering effective communication and coordination to achieve resolution. Bachelor s degree in Computer Science, Engineering, Mathematics, etc or equivalent experience. Minimum 5 years of experience in Troubleshoot and resolve complex hardware, software, and network-related problems Oversee enterprise mobility suite from cost optimization to device lifecycle management with managed mobility service experience It would be great if you also had . . . Experience in building, managing, and maintaining a knowledge base containing policies, procedures, documentation, and knowledge base articles This role involves working closely with various departments (IT, T&E, Finance and 3rd Party Supplier) to optimize mobile device usage, manage mobile expenses, and ensure compliance with company policies. Proficiency in personal computer operating systems, security and office automation software, including Microsoft Windows 10, Teams, Outlook, Word, Excel, PowerPoint, LucidChart, Microsoft SCCM, and Microsoft Office 365. Provide support and solutions include request fulfilment, incident resolution, IT services and implementation, knowledge management and unified endpoint management. Accelerate employee onboarding and productivity through seamless mobile carrier management, adding service to an existing device, order new device. Support our UEM deployment with mobility management to provide policy and compliance management, and endpoint security to protect against threats and data breaches. Gain visibility to our enterprise mobility expenses, data and usage. Discover cross-category trends and configure custom reporting dashboards to efficiently manage and validate contracts, inventory, invoices, processing and payments to reduce costs and optimize resources. Elevate enterprise mobility suite through granular mobile expense management insights and configurable analytics dashboards. Accurately allocate mobile costs at a global scale and enable strategic decision-making to optimize our mobile estate. Track and report on resolution and performance metrics related to mobile device management and support Efficiently plan budgets and align our mobile estate with our organization's financial goals to optimize our enterprise mobility suite. Monitor and analyze team performance metrics related to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), identifying areas for improvement and implementing strategies to optimize service delivery. About the Team Global IT Workplace Services function with team members based across multiple geographies in across the Globe. The team comprises 50 Members and reports to the Director of Global IT Workplace Services. Hours of Work Fulltime 45 h/week Hybrid working model At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Bachelors degree in Computer Science, Engineering, Mathematics, etc or equivalent experience.

We are looking for a Senior Technology Operations Analyst to join our L1 Prod Support in Bangalore. We are looking for someone who has experience in 24/7 customer support model. You should have knowledge on Java / Tomcat based Application structures since we are supporting for the Application issues reported by customers. We would love to speak with you if you have skills in Linux, AWS, SQL, Monitoring tools & DevOps (Jenkins) tools. About you - Skills & Experience Computer Science related bachelor s degree or equivalent experience. Minimum 5 years of equivalent experience, including a familiarity with Linux systems fundamentals, AWS Services, networking, and database technologies. Strong experience on Ticket & Monitoring tools on ServiceNow, Salesforce, PagerDuty, Datadog. Strong experience in Linux knowledge in SQL and Data management process. experience in AWS platform (Services EC2, ELB, ASG, VPC, Route53,) Must have a good understanding of distributed computing and solid understanding of networking and UNIX system concepts Strong customer service mindset. What would you be doing in the role Actively monitor the stability and performance of Java / Tomcat based Applications in AWS data centers, Run the Application support desk for a 24x7 distributed enterprise environment. Ensure standards and SLAs are met, including response time, follow up, ticket updates, and resolution Escalate events as required by the documented procedures with the proper level of urgency and follow-through. Responsibility for the external / internal customers reported issues through the salesforce. Performing scheduled jobs (Daily / weekly / monthly) for CompuMark Product. Interface with L2 DevOps and Dev teams to coordinate next actions. Perform standard systems and website troubleshooting - diagnose troubles detected by our systems and work quickly to resolve issues Apply applications specific updates and fixes. Work closely with an existing team of skilled operation engineers. It would be great if you have ITIL V3/V4 Foundation Certification, Public and Private Cloud Certifications. Knowledge in SQL and Data management process Experience creating and maintaining documentation in Confluence and other relevant tools (PowerBi, PPT). Basic knowledge of NOC/SOC About the Team L1 extent 12 members, 24/7/365 Coverage and first-level support for BIS and Customer Facing / Flagship Application Products. Provide Application Monitoring, Incident Identification, Validation, Remediation and/or Escalation for over 190 Plus Applications. Executing the scheduler jobs through Mainframe and Airflow for the CompuMark and Cortellis Applications. Hours of Work Fulltime 45 hrs/week 24/7 rotational shift At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Computer Science related bachelors degree or equivalent experience.

ABOUT THE ROLE: As a Product Analyst you ll work closely with Tide s product teams to use data to drive product adoption. You ll work within the product analytics team to use data to inform our collective understanding of users, their problems and thus inform product strategy. This role will suit an individual that can operate with a high degree of independence and has hands-on experience of proactively working with the product community. You are an expert and constructive critique of digital products with strong views on data-driven techniques to improve adoption and engagement of various products & features. You will be working as a part of the product squad with a functional reporting into the Lead of Growth Product Analytics. Some of the things you ll be doing: Product Discovery hypothesis driven deep dives (existing product usage data) to identify user problems, quantify size of the problem and highlight solution(s) to impact revenue. Solution confidence product experiments are a means to an end. They help us produce data to build confidence on the product & features we plan to invest in. You would be the champion of product experimentation and would observe data, propose, design and analyse product experiments. Product and feature performance review new features solve user user problems and drive product usage and thus adoption. You would work with product teams to identify features that need to be shipped, scaled or killed. User research solving user problems helps us achieve commercial goals. You would identify opportunities, perform data deep dives (exploratory and hypothesis driven) to improve our collective understanding of user problems and assist working groups to focus on and prioritise high impact user problems. Goals to KPI translations you would work with product managers to break overall revenue goals into business KPIs, identify impact hypotheses and convert into measurable product KPIs. You would work with analytics engineers to enable KPI reporting through visually speaking dashboards. Experimentation & product growth you will operate with a high degree of user behaviour awareness (backed by consistent event data observation) and assist product managers by designing experiments to drive product adoption. You would use custom data analysis and statistical methods to analyse experiment results. Self Serve Product Analytics partner with data, engineering, data product and data science teams to deliver a world-class self-serve event data analytics platform for app and web products. Our experimentation stack includes platforms like LaunchDarkly for shipping variants, Segment for events, Heap for visualisation. You would be required to partner with data-science teams to build a stats-engine for relevant KPIs for each product enabling a seamless self-serve analytics for business and product teams. WHAT WE ARE LOOKING FOR: You have 3-7 years of experience working on Product Analytics for a digital product. You have strong hold on product strategy, experimentation, roadmapping, & prioritisation You are a consumer tech geek, preferably fintech (not mandatory). You are a natural storyteller with exceptional presentation skills. You believe and invest time in project management and have exceptional people skills. You understand and believe user experience is a product. You are humble enough to know that you need to learn, and confident enough to showcase your skills, speak your mind and even challenge the status quo. You have an intrinsic need to be excellent but have learnt to be action oriented. You have failed and can talk about it at length. You have excellent SQL proficiency and are willing to crunch complex numbers. You are a self starter and can operate with a high degree of independence. You have the ability to deal with ambiguity and competing objectives in a fast paced environment. WHAT YOU LL GET IN RETURN: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Software Development Engineer III Location: Bengaluru About Us: Observe.AI Observe.AI is a leading AI-powered platform revolutionizing customer experience. We enable enterprises to deploy AI agents that automate customer interactions, creating natural conversations and delivering predictable outcomes. Combining advanced speech understanding, workflow automation, and enterprise-grade governance, our platform empowers teams to guide and augment human agents with AI copilots, and analyze 100% of both human and AI interactions for insights, coaching, and quality management. Companies such as DoorDash, Affordable Care, Signify Health, and Verida rely on Observe.AI to accelerate service speed, increase operational efficiency, and strengthen customer loyalty across all communication channels. At Observe.AI, you will be building the backend that powers AI agents, transforming customer service for global enterprises. You'll work on high-scale, complex systems where your contributions have a direct and visible impact. In a culture that emphasizes speed, innovation, and ownership, this is your chance to sharpen your skills, drive forward innovation, and shape the future of AI-powered customer experiences. You will collaborate closely with product, design, and engineering leaders to define the technical roadmap and build solutions that matter. If you are looking for an environment where your ideas drive innovation, your expertise shapes the platform s future, and your growth is fueled by working with brilliant peers, Observe.AI is the place for you. What You ll Be Doing: AI Agent Development: Contribute to building and deploying AI agents (Voice Agents, Chat Agents, and Copilots) at enterprise scale for customer service. Full Application Lifecycle: Design, code, test, deploy, and debug applications with a high focus on quality throughout the entire lifecycle. Collaborative Roadmap Creation: Work with product and design teams to translate product goals into clear, actionable technical roadmaps. Reusable Code Development: Create reusable code, frameworks, and libraries to accelerate development, ensuring consistency across multiple projects. Optimization: Optimize applications for speed, scalability, and reliability, proactively addressing bottlenecks and performance issues. Security & Data Protection: Implement robust security measures and data protection practices to safeguard customer data and sensitive information. Scalable Data Storage: Design and manage scalable data storage solutions to ensure efficiency, reliability, and long-term maintainability. Efficient Data Pipelines: Build and scale data pipelines to process large volumes of data accurately and efficiently. Team Leadership: Review work of other team members, provide feedback, and lead by example across all aspects of the development lifecycle. Thought Leadership: Represent Observe.AI at tech conferences, demonstrating thought leadership and presenting solutions to complex challenges. What You ll Bring to the Role: 6-9 years of experience in building large-scale products with a strong track record of delivering high-quality solutions. Expertise in Python (with immediate proficiency), and familiarity with other high-level languages such as Java, Golang, or similar. Solid experience with SQL or NoSQL databases (e.g., Postgres, MongoDB, Cassandra). In-depth knowledge of asynchronous communication tools like Kafka, SQS, Temporal, etc. Understanding of popular caching tools such as Ehcache, Memcache, Redis. A customer-first mindset with the ability to adapt quickly in a fast-paced environment. Strong problem-solving skills and the ability to think and communicate from first principles. Open-mindedness to learning new technologies and staying current with industry trends. Perks & Benefits: Medical Insurance: Comprehensive medical coverage with free online doctor consultations. Leave Policies: Generous leave options, including privilege and sick leave as per Karnataka S&E Act, national and festive holidays, and parental leave. Learning & Development: A dedicated fund for continuous learning and professional development. Flexible Benefits: Tax-saving benefits (e.g., meal cards, PF, etc.) and flexible benefit plans. Team Culture: Regular fun events to promote collaboration and build company culture.

AI Agent Engineer Location: Bengaluru About Us: Observe.AI Observe.AI is the leading AI agent platform for customer experience. We enable enterprises to deploy AI agents that automate customer interactions, delivering natural conversations with predictable outcomes. Our platform combines advanced speech understanding, workflow automation, and enterprise-grade governance to execute end-to-end workflows with AI agents. We also empower teams to guide and augment human agents with AI copilots, while analyzing 100% of interactions for insights, coaching, and quality management. Leading companies like DoorDash, Affordable Care, Signify Health, and Verida rely on Observe.AI to accelerate service speed, increase operational efficiency, and strengthen customer loyalty across all channels. We re looking for an AI Agent Engineer to take the lead in building and deploying enterprise-grade Voice, Chat AI agents, and AI Copilot solutions. This role is hands-on, customer-facing, and crucial for bringing AI solutions to life from design and integration to deployment and optimization. As an AI Agent Engineer, you'll **own the end-to-end lifecycle of AI agents**: from building and integrating them to testing, deploying, and tuning performance to meet client requirements. What You ll Be Doing: AI Agent Development & Deployment: Take full ownership of building and deploying AI agents, including designing prompts, workflows, integrations, telephony setup, and evaluation forms. Client Engagement & Demos: Lead weekly client demos, showcase progress, gather feedback, and act as the primary technical contact once the solution is defined. Systems Integration: Configure and integrate APIs, handle data mappings, manage authentication, error handling, and connect AI agents to CRMs, databases, or knowledge systems. Telephony Integration: Set up and optimize SIP/CCaaS/PSTN routing, configure fallbacks, pass metadata, and troubleshoot call quality issues. Optimization & Iteration: Continuously monitor agent performance, refine prompts, conduct iterative tests, and ensure agents meet automation and containment targets. Strategic Consultation: Translate customer requirements into actionable solutions, while working consultatively to unblock challenges related to security, connectivity, or knowledge ingestion. Collaboration with Engineering: Work alongside the product and engineering teams for deeper technical fixes and platform improvements, while leading client delivery independently. What You ll Bring to the Role: 3+ years of experience in conversational AI, ML engineering, or system integration, with hands-on delivery of AI/LLM-based solutions. Strong expertise in prompt engineering, workflow building, API integration, and telephony systems (SIP, Twilio, Amazon Connect, etc.). Familiarity with Large Language Models (GPT, Claude, Gemini) and orchestration frameworks like LangChain and LlamaIndex. Solid ML knowledge in areas such as embeddings, retrieval-augmented generation (RAG), evaluation frameworks, and fine-tuning models for optimal performance. Proficiency in programming languages such as Python, JavaScript, or similar. Customer-facing experience, with the ability to lead deep technical discussions and conduct weekly project demos. A strong problem-solving mindset, with the ability to find workarounds, unblock integrations, and adapt to unique customer ecosystems. Bachelor s degree in Computer Science, Engineering, or a related technical field. Experience with Integration Platform-as-a-Service (iPaaS) providers such as n8n, Zapier, or similar, and a strong understanding of API integrations and data flow management. Extensive hands-on experience with telephony integrations, including protocols like SIP, PSTN, and other telephony technologies. Perks & Benefits: Medical Insurance: Comprehensive medical coverage and free online doctor consultations. Generous Leave Policies: Annual privilege and sick leave (as per Karnataka S&E Act), national and festive holidays, plus parental leave. Learning & Development Fund: Support for continuous learning and professional development. Fun Team Culture: Regular fun events to foster a collaborative and engaging work environment. Flexible Benefit Plans: Tax-saving benefits (meal cards, PF, etc.) and other flexible benefit options. Qualification : Bachelors degree in Computer Science, Engineering, or a related technical field

About the Team The Cloud Engineering Team at Tide is responsible for managing our entire Cloud Infrastructure, primarily in AWS, with smaller workloads in Azure and GCP. About the Role We are looking for a highly experienced Principal Cloud Engineer to join our team in Hyderabad. This role requires a deep understanding of cloud computing platforms and technologies, with hands-on experience in Kubernetes, AWS, Argo CD, APIs, containers, cloud security, Agile practices, and coding in Python, Java, or Go. You will lead and mentor engineers, architect and implement cloud-based solutions, and serve as an escalation point to resolve critical issues during India working hours before our European colleagues begin their day. As a Principal Cloud Engineer, you will: Design, build, and maintain cloud-based solutions. Lead and mentor engineers, fostering their technical growth. Stay updated on cloud computing technologies and introduce relevant innovations. Troubleshoot and resolve cloud-based and networking issues. Collaborate with cross-functional teams to ensure cloud solutions meet business needs. What We re Looking For Minimum Qualifications: Degree in Computer Science or a related field. 10+ years of experience in distributed computing. Hands-on experience with AWS, Kubernetes, Terraform, and GitHub. Expertise in Argo CD, APIs, containers, cloud security, Agile practices, and coding in Python, Java, or Go. Strong knowledge of GitOps as a deployment methodology. Proven problem-solving and analytical skills. Excellent communication skills (written and verbal). Ability to work independently and in a team-oriented environment. Experience with Pair Coding and Infrastructure as Code (IaC). Our Tech Stack Containerized Cloud Environment: 100% containerized using AWS EKS. Infrastructure as Code (IaC): Managed with Terraform and Terragrunt. Deployment: GitOps approach using Argo CD, supported by Helm and Crossplane for custom infrastructure needs (e.g., DBs, S3 buckets). CI/CD: GitHub Actions as our CI/CD provider, with all source code hosted on GitHub. What You ll Get in Return Health Insurance (Self & Family) Term & Life Insurance OPD Benefits Mental Well-being Support through Plumm Learning & Development Budget WFH Setup Allowance Leave Benefits: 15 days of Privilege Leave 12 days of Casual Leave 12 days of Sick Leave 3 paid days off for Volunteering or Learning & Development activities Stock Options Tidean Ways of Working We support a flexible workplace model with a balance of remote and in-person work, depending on the team s specific needs. We believe in the power of face-to-face interactions to foster team spirit and innovation. Our offices serve as hubs for collaboration, encouraging regular in-person gatherings to strengthen our community. Diversity & Inclusion at Tide At Tide, diversity is a cornerstone of our success. We believe in the value of different perspectives and are committed to creating an inclusive, transparent, and respectful environment. Tideans come from a variety of backgrounds, and we celebrate this diversity to build products that resonate with our members unique needs. We are One Team where everyone s voice is heard, and differences are welcomed and celebrated. Qualification : Degree in Computer Science or a related field

ABOUT THE ROLE: As a Senior Engineer at Tide you will be working on the designing, creating and running the rich product catalogue in one of our Business areas (e.g. Payments Service, Business Service). We have a long roadmap ahead of us and rarely run out of interesting problems to tackle. This role offers an exceptional opportunity to make a real difference by taking ownership of engineering practices in a rapidly expanding company! We trust and empower our engineers to make real technical decisions that affect multiple teams and shape the future of Tide s Global One Platform. We work in small autonomous teams, grouped under common domains owning the micro-frontends that makes Tide a great application. We self-organise, gather together to discuss technical challenges, and set our own guidelines on our Community of Practice regardless of where one currently stand in our Growth Framework. We are focus on deliver a WOW! experience whilst ensuring a resilient, error-free and scalable codebase. As a Mobile Engineer you ll be: You will be learning and sharing knowledge with our engineers on new things often, as we believe in experimentation, T-shaped engineering and collaborative learning for career growth You will be working on our new and existing products for our Business Areas. We have an exciting roadmap with brand new features and we will need you to solve interesting problems You will have the opportunity to make a difference by leveraging your experience connecting with less experienced engineers, collaborating and cheering together Joining one of our expanding multi-disciplinary agile teams, you will work together with product owners, UI/UX designers, architects, engineers, and other business members to translate requirements into well-engineered solutions You will join our Flutter Community of Practices, and your input on how to improve processes and maintain high quality across the team will be very welcome Career progression is as important to us as it is for you, and we, therefore, have put in place a Tide Growth Framework to guide you. With our expanding teams and business, we will encourage you to outgrow your initial responsibilities, if you so desire Our company is committed to creating an inclusive and diverse environment, that fosters cooperation in everything we do. This role offers an exceptional opportunity to make a real difference with responsibilities across engineering practices in a supportive and rapidly expanding company! WHAT WE ARE LOOKING FOR: You have working experience with Flutter as a Software Engineer You have experience with popular Flutter libraries, tools and its lifecycle You are passionate about building great products in small, autonomous, agile teams You have a passion for automation tests and experience writing testable code You have experience building sleek, high-performance user interfaces and complex Mobile apps that successfully shipped to customers OUR TECH STACK: We utilise the latest iterations of Flutter and Dart We use popular and trusted plugins, packages, and tools, preferring leveraging existing solutions over reinventing the wheel. We adopt a modular approach in building our applications, viewing each small package akin to a Lego block. More on our approach can be found here. With Melos, we handle an extensive Dart codebase, featuring over 300 packages and around 2 million lines of code. We manage state and dependency injection efficiently using flutter_bloc, get_it and injectable. Our application navigation leverages auto_route and flow_builder. We approach the backend communication implementation using freezed, json_serializable, retrofit, and dio interceptors. More about this approach here. We heavily rely on code generation with mason and build_runner. i69n is our tool of choice for localisation. You can find how we do it here. We're deeply committed to Behaviour Driven Development (BDD) tests, and we use bdd_widget_test to help us on that. You can find more here. Firebase Suite, DataDog, LaunchDarkly, and Segment assist us in tracking, monitoring, and deploying securely. Our CI/CD pipelines and weekly releases are facilitated by GitHub and GitHub actions. WHAT YOU LL GET IN RETURN: Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their assigned Indian state. Additionally, you can work from a different country or Indian state for 90 days of the year. Plus, you ll get: Competitive salary Self & Family Health Insurance Term & Life Insurance OPD Benefits Mental wellbeing through Plumm Learning & Development Budget WFH Setup allowance 15 days of Privilege leaves 12 days of Casual leaves 12 days of Sick leaves 3 paid days off for volunteering or L&D activities Stock Options TIDEAN WAYS OF WORKING: At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.