Proactive Monitoring Jobs in Bengaluru

595 Jobs Found

FA

Security Operations Engineer

Falconx

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Security Operations Engineer FalconX Location: Bangalore Experience: 3+ Years Education: Bachelor s degree in Cybersecurity, Computer Science, Information Technology, or related field About FalconX FalconX is a pioneering team of operators, investors, and builders transforming institutional access to the crypto markets. Operating at the intersection of traditional finance and cutting-edge technology, FalconX simplifies the complex and fragmented digital asset ecosystem. Our platform empowers clients to navigate the crypto landscape seamlessly, providing access, liquidity, and tools to execute institutional strategies from start to scale. Role Overview We are looking for a Security Operations Engineer to strengthen our cybersecurity posture and protect our systems, data, and clients. In this role, you will monitor, detect, and respond to threats across on-premise and cloud environments, conduct investigations, perform threat hunting, and automate security operations. Key Responsibilities Monitor, detect, and respond to security incidents across cloud and on-premise environments. Analyze security alerts from various tools to identify potential threats and anomalies. Conduct forensic investigations and deep-dive analysis to identify trends and attack techniques. Perform proactive threat hunting across endpoints, networks, and cloud environments. Analyze security logs and behavioral patterns to detect Indicators of Compromise (IOCs). Investigate security incidents and provide actionable mitigation and remediation recommendations. Develop and refine threat hunting methodologies using frameworks like MITRE ATT&CK. Automate threat detection and response processes using scripting languages such as Python, PowerShell, or Bash. Continuously monitor emerging threats, vulnerabilities, and attack trends to improve strategies. Required Qualifications Bachelor s degree in Cybersecurity, Computer Science, Information Technology, or related field. 3+ years of experience in Security Operations, Threat Hunting, or a similar cybersecurity role. Hands-on experience working with log data for detection and response (Cloud, EDR, Network, etc.). Experience developing and deploying detection rules (Yara, Sigma, SQL-based rules, etc.). Strong understanding of network security monitoring, packet analysis, and log correlation. Deep knowledge of advanced threat detection methodologies and threat intelligence. Proficiency in analyzing attacker TTPs using frameworks like MITRE ATT&CK. Skilled in scripting and automation for security operations (Python, PowerShell, Bash). Familiarity with endpoint security, identity management, cloud security, and incident response. Protect critical systems, data, and client assets from emerging cyber threats. Play a key role in detecting, investigating, and responding to security incidents. Collaborate with cross-functional teams to strengthen security posture and operational resilience. Drive proactive threat hunting and automation to improve efficiency and effectiveness. Qualification : Bachelors degree in Cybersecurity, Computer Science, Information Technology, or related field

Security Operations Security Operations Engineer Security engineer
TV

Mobile App And Observability Sdk Engineer

Team Vunet Systems

3-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Mobile App and Observability SDK Engineer Experience: 3 6 Years Location: Bengaluru About VuNet VuNet is a pioneer in Business Journey Observability, revolutionizing the financial services industry with Big Data and Machine Learning. Our cutting-edge platform offers end-to-end visibility into customer journeys, driving proactive issue resolution, operational resilience, and superior user satisfaction. With over 28 billion digital transactions monitored monthly touching 400 million users worldwide we re already powering leading banks and financial institutions across India and MEA. VuNet is Series B funded, part of NASSCOM DeepTech Club, and recognized globally by analysts like Gartner and Omdia. Your Role: Mobile App and Observability SDK Engineer At VuNet, the Product Development Team is dedicated to delivering exceptional customer experiences through scalable products. We are looking for a Mobile App and Observability SDK Engineer to join this team. In this role, you ll be at the forefront of building high-quality mobile applications and advancing our Mobile Real User Monitoring (MRUM) initiatives. You ll capture and translate mobile performance data into actionable insights, helping improve the performance and user experience of mobile apps across various platforms. If you re passionate about mobile engineering, user experience, and observability this role offers a unique opportunity to merge these interests into a groundbreaking solution. Roles & Responsibilities Mobile Application Development: Design, develop, and maintain robust, high-performance mobile applications for iOS and Android using Swift, Kotlin, Flutter, or React Native. Testing & Quality Assurance: Implement unit, integration, and UI testing strategies to ensure the app s quality, stability, and regression coverage. Debugging & Profiling: Identify and resolve performance bottlenecks, ANRs, crashes, and memory leaks using tools like Android Studio Profiler, Xcode Instruments, or Flipper. Crash Analysis & Reporting: Integrate crash analytics tools and develop efficient incident tracking and resolution workflows. Performance Monitoring & Insights: Leverage telemetry, profiling, and analytics data to enhance app performance, responsiveness, and overall user experience. Observability Collaboration: Work with SRE and backend teams to export performance metrics, logs, and traces from mobile clients into centralized observability platforms. Code Quality: Write clean, modular, and well-documented code, adhering to best practices in mobile development and SDK maintenance. What You Bring Mandatory Skills: Mobile App Development: 3+ years of hands-on experience in mobile app development using Flutter, React Native, Swift, or Kotlin (experience in at least two of these). App Lifecycle & Performance: Strong understanding of mobile app lifecycle, UI rendering, asynchronous processing, state management, and performance optimization (ANRs, memory management, network latency). Debugging & Profiling Tools: Proficiency in debugging, profiling, and testing mobile applications using tools like Android Studio Profiler, Xcode Instruments, or Flipper. Crash Analytics: Experience integrating and using crash analytics and reporting tools. CI/CD & SDK Versioning: Familiarity with CI/CD pipelines, automated testing, and SDK versioning. Performance Instrumentation: Interest in observability, monitoring, and performance instrumentation with a willingness to learn OpenTelemetry and RUM concepts. Problem-Solving Mindset: Strong analytical and debugging skills, focused on enhancing performance and reliability. Nice-to-Have Skills: OpenTelemetry & SDKs: Exposure to OpenTelemetry SDKs or other instrumentation frameworks for capturing telemetry data (e.g., traces, metrics, logs). Mobile Observability: Familiarity with mobile observability backends. Session Replay & Mobile Analytics: Knowledge of session replay, user behavior tracking, or mobile analytics SDKs. SRE & Monitoring Practices: Understanding of SRE principles, monitoring best practices, and golden signals. Open Source Contributions: Contributions to open-source SDKs or mobile performance tools. Life at VuNet: At VuNet, we re building a world-class observability platform proudly Made in India. We re just getting started, and we re looking for people like you to join us in tackling some of the most complex challenges in the digital world. Our team is filled with passionate problem-solvers who thrive in a collaborative, fast-paced environment. We embrace continuous learning, adapt quickly, and stay ahead of emerging technologies like Gen AI. If you re looking to work on cutting-edge technology, make a real impact, and grow with a supportive team, you ll feel right at home here at VuNet. Benefits: Comprehensive health insurance coverage for you, your parents, and dependents. Mental wellness and 1:1 counseling support. A learning culture that promotes growth, innovation, and ownership. A transparent, inclusive, and high-trust workplace culture. Access to Gen AI and integrated technology workspaces. Supportive career development programs to expand your skills with various training opportunities.

Mobile Mobile app Observability SDK Mobile sdk
EX

Gen AI Support Engineer-2

Exotel

4-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Gen AI Support Engineer-2 Location: Bengaluru Experience: 4 7+ years Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform and virtual telecom operator for emerging markets. Since its inception in 2011, Exotel has been powering 50 million daily engagements across voice, video, and messaging channels. We provide our unified customer engagement solutions to over 6000 companies globally, including industry leaders like Ola, Swiggy, Flipkart, GoJek, Byjus, Urban Company, HDFC Bank, Zomato, and Oyo. With $100 million in Series D funding and an ARR of $60 million, Exotel is a growth-stage company poised for massive impact. Overview We're seeking a Gen AI Support Engineer-2 to join our team. As an L2 Support Engineer, you will be the highest level of technical escalation within the support organization. Your role will encompass system reliability, platform integrity, troubleshooting mission-critical production issues, and collaborating with engineering teams for architecture feedback. Additionally, you'll help mentor junior engineers and improve operational processes and tools for large-scale environments. If you're passionate about writing clean code with Python and Django and want to contribute to a fast-paced, mission-driven company, this role is for you! Responsibilities Mission-Critical Issue Resolution: Own the resolution of high-priority, time-sensitive production issues. Root Cause Analysis (RCA): Lead RCA reviews and push for systemic improvements in system architecture and processes. Performance Optimization: Identify bottlenecks and propose architectural changes to improve system performance and scalability. Patch Management: Assist in configuring, deploying, and testing patches, releases, and application updates to production environments. SME for Production Systems: Serve as the Subject Matter Expert (SME) for Exotel's production systems and integrations. Cross-Team Collaboration: Work with Delivery, Product, and Engineering teams to influence system design, rollout strategies, and improvement plans. Mentorship: Lead and mentor L1/L2 engineers on troubleshooting best practices and continuous learning. Code Writing & Automation: Write clean, maintainable code for internal tools, scripts, and automation using Python and Django. Support Tooling: Automate recovery workflows and design support tools for proactive monitoring. Operational Excellence: Establish and improve SLAs, monitoring dashboards, alerting systems, and operational runbooks to ensure system reliability. Must Have Skills Backend Development Support: 3+ years of experience in backend development support, production support, or DevOps/SRE roles. Core Technologies: Proficiency in Python, Django, SQL, and troubleshooting in Linux. Web Technologies: Strong understanding of HTML, CSS, JavaScript, and other web technologies. Distributed Systems & Cloud: Experience working with distributed systems, cloud architecture (AWS), Docker, and Kubernetes. Automation: Strong scripting skills with Bash/Python for automation and operational support. CI/CD & Observability: Good understanding of CI/CD, observability tools, and release management workflows. Communication Skills: Excellent communication, leadership, and incident command skills for managing production issues and cross-functional collaboration. Nice to Have Experience with AI-powered systems and machine learning technologies. Familiarity with monitoring systems like Prometheus, Grafana, or Elasticsearch. Knowledge of microservices architectures and scaling distributed systems. Innovative Work: Be at the forefront of cloud-based communications technology and AI-driven customer engagement platforms. Impact: Play a key role in maintaining and optimizing systems that power millions of customer interactions daily. Growth Opportunities: Be part of a fast-growing company with ample learning opportunities and career development. Collaborative Environment: Work in a supportive, inclusive environment where your input and ideas matter. Competitive Benefits: Comprehensive benefits package including health insurance, mental wellness support, and more.

Ai Gen Ai Support Engineer Ai engineer
FA

Security Operations Engineer

Falconx

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Security Operations Engineer Location: Bangalore About Us FalconX is a pioneering team of operators, investors, and builders committed to transforming institutional access to the digital asset markets. By bridging traditional finance with cutting-edge technology, we address the industry's most complex challenges. We offer a comprehensive solution for all digital asset strategies from startup to scale enabling our clients to navigate the ever-evolving cryptocurrency landscape with confidence. We are seeking an experienced Security Operations Engineer to help secure FalconX s infrastructure and protect our clients digital assets. As a part of our security team, you will monitor, detect, and respond to cyber threats across both on-premise and cloud environments, ensuring the integrity and safety of our systems and data. Key Responsibilities Security Monitoring & Incident Response: Monitor and respond to security incidents across both on-premise and cloud environments, ensuring timely detection and remediation of potential threats. Threat Detection & Analysis: Analyze security alerts from various security tools to identify, investigate, and mitigate security risks. Conduct in-depth forensic investigations to identify trends, attack techniques, and vulnerabilities. Proactive Threat Hunting: Conduct proactive threat hunting across endpoints, networks, and cloud environments, looking for sophisticated and emerging threats that may not yet be detected by traditional security measures. Forensics & Incident Investigation: Investigate and analyze security incidents to identify the root cause. Provide actionable recommendations for improving security posture and preventing future incidents. Detection Engineering: Develop and refine threat detection methodologies and rules (e.g., Yara, Sigma, SQL-based rules, network protocols) to enhance security monitoring capabilities. Utilize frameworks like MITRE ATT&CK and the Cyber Kill Chain to guide threat hunting and analysis. Automation & Scripting: Leverage scripting languages (Python, PowerShell, or Bash) to automate threat detection, analysis, and response processes, improving overall efficiency and effectiveness. Threat Intelligence & Trend Analysis: Stay informed about emerging threats, vulnerabilities, and attack trends to continuously improve detection strategies and enhance the response to new security challenges. Qualifications Education & Experience Education: Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Minimum of 3 years in a security operations, threat hunting, or similar cybersecurity role. Security Expertise Strong experience working with security tools and log data (Cloud, EDR, Network, etc.) for detection and response. Deep understanding of network security, packet analysis, and log correlation. Proficiency in advanced threat detection methodologies and threat intelligence, with a strong grasp of attacker tactics, techniques, and procedures (TTPs), especially using frameworks like MITRE ATT&CK. Technical Skills Proficiency in scripting and automation (Python, PowerShell, Bash). Experience with detection engineering and developing custom detection rules (e.g., Yara, Sigma, SQL-based, Network). Familiarity with endpoint security, identity management, vulnerability management, cloud security, and incident response. Soft Skills Excellent analytical and problem-solving skills with a keen attention to detail. Strong communication skills, with the ability to work effectively in a collaborative, fast-paced environment. Be part of a rapidly growing company at the cutting edge of finance and technology. A dynamic, fast-paced work environment where your expertise will directly impact business success. Competitive salary and benefits package. Opportunities for professional growth in a highly innovative industry. Qualification : Bachelor's degree in Cybersecurity, Computer Science, Information Technology, or a related field (or equivalent experience)

Security Operations Security Operations Engineer Security engineer
FA

Data Engineering Lead

Fampay

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Data Engineering Lead Bengaluru | Engineering | Full-Time About Fam (formerly FamPay) Fam is India s first payments app designed for everyone aged 11 and above. FamApp enables seamless online and offline payments through UPI and FamCard. Our mission is to empower over **250 million young Indians** to start their financial journey early, becoming financially aware and confident. Founded in 2019 by IIT Roorkee alumni, Fam is backed by top-tier investors including Elevation Capital, Y-Combinator, Peak XV (Sequoia Capital India), Venture Highway, and angels like Kunal Shah and Amrish Rao. About the Role We re looking for a visionary **Data Engineering Lead** to take **end-to-end ownership** of Fam s data ecosystem from data ingestion and storage to processing and delivering actionable insights. You ll **define the data strategy and architecture** that supports both batch and **real-time** use cases, ensuring scalability, reliability, and governance across the organization. You will be instrumental in enabling accurate, complete, and trusted data flow that powers business intelligence, analytics, and product decision-making. This role involves **leadership, strategic thinking**, and hands-on problem solving. What You ll Do Own the full data lifecycle: ingestion, organization, storage, processing, and presentation. Define and execute **data architecture and strategy** aligned with operational and analytical goals. Build **scalable, reliable, and observable data systems** supporting batch and near real-time processing. Ensure **data quality, governance, and compliance**, proactively resolving discrepancies. Collaborate with product, engineering, and business teams to define, track, and optimize key metrics. Anticipate data-related challenges and implement preventive solutions. Lead, mentor, and grow the data engineering team, fostering innovation and accountability. Must-Haves 10+ years experience in data engineering, including proven leadership of teams or projects. Expertise designing, building, and scaling end-to-end data pipelines and systems. Deep understanding of the data lifecycle, from ingestion through business reporting. Strong communication skills and ability to collaborate across technical and business teams. Solid knowledge of **data governance, quality assurance, and compliance standards**. Experience with observability and proactive monitoring for data systems. Proficiency in Python and SQL; familiarity with Scala or Java. Hands-on experience with streaming and batch data frameworks. Experience designing large-scale data lakes and warehouses with best practices for schema evolution and partitioning. Strong background with **cloud platforms (AWS, GCP, or Azure)**. Fintech or regulated industry experience is a plus. Good to Have Fintech-specific data experience, including regulatory compliance and reporting. Deployment experience with **real-time analytics** and event-driven architectures. Familiarity with containerization and infrastructure tools like Docker, Kubernetes, Terraform. Knowledge of data observability tools (Monte Carlo, Databand, etc.). Exposure to **ML pipelines** and model deployment. Solve challenging problems at the intersection of big data, real-time processing, and fintech. Lead impactful data initiatives at a rapidly growing startup. Collaborate with a world-class team of engineers, data scientists, and product leaders. Competitive compensation, equity, and benefits. Clear career growth opportunities in leadership and innovation. Perks That Go Beyond the Paycheck Relocation assistance for a smooth move. Free office meals (lunch & dinner). Generous leave policies (birthday, period, parental support, and more). Salary advances and loan policies for financial support. Quarterly rewards, recognition, and referral incentives. Access to the latest gadgets and tools. Comprehensive health insurance with mental health support. Tax benefits like food coupons, phone allowances, and leasing options. Retirement benefits including PF contribution, leave encashment, and gratuity. About FamApp FamApp focuses on financial inclusion for the next generation by offering UPI and card payments to users aged 11+. Our flagship product, FamX, integrates UPI and card payments seamlessly, helping users manage, save, and learn about their finances effortlessly. With over **10 million users**, FamApp is revolutionizing how young Indians transact eliminating the need to carry cash and offering customizable FamX cards with personal doodles for a fun, unique payment experience. Join Our Dynamic Team At Fam, we foster a people-first culture with flexible work schedules, generous leave, comprehensive health benefits, and mental health support. You ll be part of a passionate, talented, and fun team shaping the future of fintech for India s youth.

Data Engineering Data Engineering Lead Data lead
ZE

Assistant Manager - Process Design

Zeta

2-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Assistant Manager Process Design Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch innovative financial products. Co-founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform Zeta Tachyon is the industry s first modern, cloud-native, fully API-enabled banking stack. With over 15 million cards issued globally, Zeta Tachyon enables: Seamless, digital-first cardholder experiences Embeddable banking support for partners Hyper-personalized card programs Rapid product launches through web-based configurators Robust compliance and fraud management capabilities Zeta is working with major banks and fintechs globally and has 1,700+ employees, with 70% in R&D. The company raised $280M at a $1.5B valuation in 2021, backed by SoftBank, Mastercard, and other top investors. Role Overview: We are looking for an Assistant Manager Process Design who will drive automation, process transformation, and customer experience optimization. This role involves working closely with Product, Engineering, and Operations teams to build scalable and efficient customer support processes. Key Responsibilities: Identify opportunities for automation and process improvements and create a transformation roadmap. Design intuitive chatbot customer flows to enhance digital experience. Re-engineer existing processes to improve First Time Resolution (FTR) and overall customer satisfaction (CSAT). Set up proactive monitoring for customer journey leakages and coordinate with relevant teams for quick resolution. Establish a robust Voice of Customer (VOC) mechanism using inputs from multiple channels (email, chat, NPS, social media). Define and implement strategic process transformation initiatives to enhance the customer journey. Lead cross-functional efforts with Product, Engineering, and Operations to deliver process excellence. Support recovery work when necessary, ensuring business continuity. Deliver timely status updates to management and project stakeholders. Required Skills & Competencies: 2 4 years of experience in Process Design, Process Excellence, or Operational Transformation. Background in Operational Metrics (CSAT, AHT, FTR, Re-opens, FRT). Strong knowledge of Excel and PowerPoint. Six Sigma certification (preferably Black Belt) and experience with Lean methodologies. Familiarity with AI, automation, and digital tools in customer support. Excellent analytical and critical thinking abilities. Strong decision-making skills in real-time scenarios. Proven ability to work with multiple stakeholders to drive results. Excellent verbal and written communication skills. Qualifications: Bachelor s Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field. Equal Opportunity Employer: Zeta celebrates diversity and is committed to creating an inclusive environment for all. We welcome applicants from all backgrounds, cultures, and communities and believe a diverse workforce is key to our success. Qualification : Bachelors Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field

Assistant Manager Assistant manager Manager assistant Process
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Devops Engineering Manager

Medi Assist

5-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: DevOps Engineering Manager Location: Bangalore Experience: 5 10 years Education: BE/BTech/MCA/MTech/MSc Role Overview: We re looking for an experienced DevOps Engineering Manager to lead our cloud infrastructure, automation, and DevOps initiatives. This is a hands-on leadership role focused on driving efficiency, security, and scalability across our IT operations and development pipelines. Key Responsibilities: Cloud & Infrastructure Management: Administer and manage Google Workspace, including user accounts, security policies, and compliance settings. Oversee and optimize AWS resources (EC2, IAM, S3, VPC), ensuring cost-effective and secure cloud operations. Configure and manage A10 vThunder for load balancing and network performance optimization. Serve as Active Directory Administrator, maintaining AD, DNS, and Group Policy Objects (GPOs). Deploy, maintain, and troubleshoot VMware environments to support virtual infrastructure. Security & Compliance: Manage domain and SSL certificates including installation, renewal, and issue resolution. Handle ADFS token certificate renewals to support uninterrupted authentication services. Enforce security best practices across cloud and on-prem environments. Automation & Scripting: Create and maintain automation scripts using Bash, PowerShell, or Python to streamline workflows. Reduce manual intervention and boost system efficiency through smart scripting and task automation. Monitoring & Troubleshooting: Proactively monitor system logs, performance metrics, and security alerts to prevent downtime. Investigate and resolve issues related to network, infrastructure, and cloud environments promptly. Required Skills & Experience: Proven experience with infrastructure automation tools such as Terraform or CloudFormation. Strong understanding of DevOps practices and implementing CI/CD pipelines for cloud deployments. Solid scripting skills in Bash, PowerShell, or Python. Expertise in managing both cloud-based and on-premise infrastructure. Strong troubleshooting capabilities and a proactive approach to system monitoring. Qualification : BE/BTech/MCA/MTech/MSc

DevOps Engineering Devops engineering Manager Devops manager
ZE

Assistant Manager - Process Design

Zeta

2-4 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Assistant Manager Process Design Location: Bangalore, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch modern, cloud-native financial products at speed and scale. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the world s first modern, API-first banking stack supporting issuance, processing, lending, core banking, fraud, risk, and more all under one roof. With over 15 million cards issued on its platform globally, Zeta partners with leading banks and fintechs to deliver digital-first experiences, hyper-personalized programs, and rapid product innovation. We are a global team of 1700+ employees, with more than 70% dedicated to R&D, and are backed by major investors including SoftBank and Mastercard, with a valuation of $1.5 billion. Role Summary Zeta is seeking a driven and analytical Assistant Manager Process Design to spearhead customer journey improvements and process automation. You will be responsible for transforming customer-facing processes to enhance user experience, improve operational efficiency, and contribute to strategic initiatives across Product, Engineering, and Operations teams. Key Responsibilities Process Automation & Transformation: Identify improvement areas, create transformation roadmaps, and implement automation strategies to enhance service delivery. Customer Journey Mapping: Design chatbot flows and other digital experiences to ensure seamless, intuitive customer interactions. Continuous Improvement: Evaluate and re-engineer existing workflows to increase First Time Resolution (FTR), reduce Average Handling Time (AHT), and drive CSAT. Monitoring & Proactive Support: Establish early-warning systems and collaborate cross-functionally to prevent and address service issues. Voice of Customer (VOC): Build robust VOC mechanisms by analyzing feedback from email, chat, NPS, social media, etc., to drive actionable improvements. Strategic Initiatives: Lead cross-functional initiatives with Product, Engineering, and Business Ops to elevate customer experience and operational excellence. Project Reporting: Deliver timely and detailed project updates and reports to stakeholders and leadership. Skills & Competencies Experience in Process Design, Process Excellence, Automation, or Operational Excellence. Prior work with Customer Support teams and KPIs like CSAT, AHT, FTR, Reopens, and First Response Time. Proficiency in Microsoft Excel and PowerPoint for analytics and presentations. Working knowledge of Six Sigma (preferred: Black Belt), Lean methodologies, and digital tools. Familiarity with AI, chatbots, workflow tools, and digital customer experience technologies. Strong analytical thinking, decision-making, and stakeholder management skills. Exceptional communication skills, both verbal and written. Qualifications & Experience Education: BE/B.Tech or Postgraduate/MBA from a recognized institution. Experience: 2 4 years in a relevant role involving process optimization or customer journey transformation. At Zeta, we believe People Must Grow. You ll work with brilliant minds, cutting-edge technologies, and game-changing products. Our culture promotes innovation, continuous learning, and an inclusive workplace where every individual is valued. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees regardless of background, gender, religion, ethnicity, or identity. Qualification : BE/B.Tech or Postgraduate/MBA from a recognized institution.

Assistant Manager Assistant manager Manager assistant Process
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Lead Devops Engineer

Neuron7.ai

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Lead DevOps Engineer Location: Bengaluru, India Employment Type: Full-time, Hybrid About Neuron7.ai Neuron7.ai is a rapidly growing AI-first SaaS company that is revolutionizing the world of service intelligence. Backed by top-tier venture capitalists in Silicon Valley and a distinguished group of angel investors, we are recognized as a startup to watch. Our platform enables enterprises to make accurate service decisions at scale by delivering service predictions in seconds through the analysis of both structured and unstructured data. At Neuron7.ai, you will be part of a dynamic and innovative team that is pushing the boundaries of service intelligence. We value creativity, collaboration, and a relentless commitment to innovation. This is your opportunity to make a meaningful impact on cutting-edge products at scale, in a fast-growing startup environment. About the Team Join a passionate team of professionals focused on optimizing our infrastructure, deployment processes, and overall system performance. We foster a culture of continuous improvement, where every team member is encouraged to contribute ideas and drive impactful projects. As a Lead DevOps Engineer, you will play a pivotal role in shaping the evolution of our infrastructure and operational efficiency. What You ll Do: CI/CD Pipelines: Lead the design, implementation, and management of CI/CD pipelines to automate and streamline deployment processes. Collaboration: Work closely with software development and IT teams to enhance workflows and ensure efficient release cycles. System Monitoring: Monitor and troubleshoot system performance to ensure high availability and reliability of applications across environments. Cloud Infrastructure: Architect and manage cloud infrastructure (AWS, Azure, GCP) for scalable, secure, and performant application environments. Automation: Automate infrastructure provisioning and configuration management using tools like Terraform, Ansible, or similar technologies. Security & Compliance: Conduct regular system audits, implement security best practices, and ensure compliance with industry standards. Mentorship: Mentor and guide junior DevOps engineers, fostering a collaborative, knowledge-sharing, and growth-focused environment. Documentation: Document processes, configurations, and standard operating procedures to enhance team efficiency and maintain operational excellence. What We re Looking For: Experience: 8+ years of experience in DevOps engineering or a related field. Cloud Expertise: Extensive knowledge and hands-on experience with cloud platforms (AWS, Azure, GCP) and associated services (EC2, S3, Lambda, etc.). Containerization: Strong experience with containerization technologies such as Docker and Kubernetes for managing microservices. Automation Skills: Proficiency in scripting languages (Python, Bash, Ruby) for automation tasks and infrastructure-as-code management. Monitoring & Logging: Familiarity with monitoring and logging tools such as Prometheus, Grafana, and the ELK stack. Problem-Solving: Excellent problem-solving skills with a proactive, solutions-oriented mindset for resolving operational challenges. Collaboration: Strong communication skills with the ability to work collaboratively across teams and influence operational best practices. What We Do and Value: At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to use advanced AI technology to improve service decision-making and we are committed to delivering excellence in all aspects of our work. Company Perks & Benefits: Competitive salary, equity, and spot bonuses Paid sick leave Latest MacBook Pro for your work Comprehensive health insurance Paid parental leave Work from home or from our vibrant Bengaluru office with flexible work arrangements Our Commitment to Diversity and Inclusion: Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, marital status, or any other characteristic protected by law. If you re passionate about optimizing deployment processes, improving infrastructure, and driving operational excellence, we d love to hear from you!

Lead DevOps Lead devops Devops lead Engineer
DC

Security Operations Analyst

Danaher Corporation

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Join Our Team as a Security Operations Analyst Location: Bangalore, India (On-site) Department: Information Security At Cytiva, we are advancing the future of therapeutics from discovery to delivery. As a leading global provider of technology and services that help researchers and pharmaceutical companies develop and manufacture life-saving treatments, our work is integral to shaping the future of healthcare. We are seeking a Security Operations Analyst to join our global Information Security Team in Bangalore. In this key role, you will be at the forefront of protecting our digital assets and infrastructure by monitoring, analyzing, and responding to security incidents. By proactively identifying threats and vulnerabilities, you will help minimize risk and ensure business continuity. What You ll Do Lead Security Incident Response: Conduct advanced security incident analysis and digital forensics to identify and mitigate threats. Lead investigations into malware, network traffic anomalies, and endpoint detection. Provide Expertise: Guide and mentor L1 and L2 SOC analysts, enhancing the quality of security alerts and incident handling. Optimize Security Tools: Collaborate with engineering teams to fine-tune SIEM tools (e.g., Splunk, Microsoft Sentinel, Elastic Security) and other security technologies for improved detection and response. Proactive Threat Hunting: Identify hidden threats within the organization through threat hunting activities, reducing the potential attack surface. Enhance Security Posture: Partner with other IT and security teams to strengthen the overall security posture, ensuring resilient systems and infrastructures. Post-Incident Reporting: Produce detailed incident reports and provide recommendations for security improvements, leading post-incident reviews with cross-functional teams. Who You Are Experience: Minimum of 5+ years in a corporate IT environment, including at least 2 years in an L3 or senior analyst role. Security Knowledge: Deep expertise in security frameworks such as MITRE ATT&CK, NIST, CIS Controls, and ISO 27001. Technical Skills: Hands-on experience with SIEM platforms (e.g., Splunk, Sentinel, QRadar, ArcSight) and EDR/XDR solutions. Vendor certifications are a plus. Incident Response Expertise: Strong background in incident response, threat hunting, and forensic investigations. Cloud Security Knowledge: Familiarity with cloud security platforms (AWS, Azure, Google Cloud) and modern attack techniques. Certifications like OSCP, CEH are advantageous. Additional Skills That Would Be a Plus: Scripting & Automation: Proficiency in scripting (e.g., Python, PowerShell, Bash) to automate security processes and improve SOC workflows. Specialization: Expertise in EDR, SIEM, UBA, DLP, or Data Security. OT Environments: Experience with Operation Technology (OT) environments is an advantage. Innovative Culture: Join a dynamic, global team dedicated to advancing healthcare through technology and innovation. Impactful Work: Your role will directly contribute to the security and integrity of vital technologies used in the life sciences industry. Global Collaboration: Work with cross-functional teams around the world, contributing to an organization's critical security initiatives. Growth Opportunities: Benefit from continuous learning, career development, and the chance to make a tangible impact on both the organization and the industry. Apply now and be part of a team that is dedicated to ensuring the security of life-saving technologies.

Security Operations Security Operations Analyst Security analyst
CS

Senior Escalation Engineer

Cloud Software Group

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Escalation Engineer Location: Bengaluru, Karnataka, India About Us: Cloud Software Group is one of the world's largest cloud solution providers, serving over 100 million users globally. When you join Cloud Software Group, you are helping real people access cloud-based products that empower them to work from anywhere. Our team values passion for technology, courage to take risks, and empowering individuals to dream, learn, and build the future of work. Now is the perfect time to join us and be part of the next evolution in cloud technology! About This Team: We are the Advanced Support team, specializing in NetScaler and NetScaler Console products. As the highest level of support, we collaborate closely with LCM and Engineering teams to swiftly resolve customer issues and bugs, ensuring seamless operation of their environments. We work on complex, critical issues and ensure that our customers receive top-tier technical assistance. Job Description: The Senior Escalation Engineer is responsible for providing advanced technical support to customers facing critical, high-complexity issues. You will act as a liaison between customers, engineering teams, and product development, ensuring quick and effective resolution of customer problems. Your work will have a direct impact on the customer experience by resolving issues that are politically sensitive or technically intricate. Additionally, you will play a vital role in mentoring junior engineers and contributing to knowledge sharing within the team. Role Responsibilities: Advanced Technical Support: Independently resolve highly complex customer issues by using advanced troubleshooting skills. You will handle the most critical and politically sensitive customer situations and issues. Customer Communication: Defuse difficult customer situations through effective communication planning and follow-through, ensuring confident communication with customers at all levels. Collaboration with Engineering: Be an effective technical interface between the customer and the 3rd Level Engineering/Product Development teams, ensuring clear documentation and resolution. Technical Leadership: Act as an authority on Citrix Networking products and provide guidance and mentorship to less experienced colleagues. You will also contribute to writing complex technical articles and case studies for the knowledge base. Knowledge Sharing: Develop and review advanced technical training materials for both internal and external audiences on multiple products or components. On-call Rotation: Participate in a 24x7 on-call rotation to provide continuous support to customers. Problem Report Prioritization: Work with Engineering teams to prioritize product issues and provide timely feedback. Project Participation: Contribute as a collaborator or sub-team leader in various technical projects. Basic Qualifications: BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline. 7+ years of technical support experience in a large enterprise environment. In-depth networking knowledge, including: TCP / HTTP / SSL / DNS / WAN WAN and LAN switching and routing, ARP, TCP, IP, HTTP, SMTP, DNS, and other related internet protocols. Experience with Citrix Networking Products such as NetScaler, F5 BigIP, Cisco CSS, and others in load balancing, SSL VPN solutions, and web application firewalls. Experience with debugging tools and techniques, including dump files, network traces, and sniffers like Wireshark and tcpdump. Knowledge of routing protocols (RIP, OSPF, BGP) and switching technologies. Experience with security technologies such as SSL/TLS, VPNs, Firewalls, IDS/IPS. Experience with network monitoring tools such as PRTG, Obkio, Auvik, SNMP. Preferred Certifications: Citrix Certification or CCNA. Working knowledge of Virtualization/Cloud technologies like AWS, Azure, ESXi, or GCP. Impactful Work: At Cloud Software Group, you will work on solving complex, high-priority issues that directly impact customers worldwide. Continuous Learning: You'll have opportunities for growth and learning with exposure to cutting-edge technologies in a dynamic, collaborative environment. Supportive Culture: Our team values innovation, knowledge-sharing, and mentorship, ensuring everyone has the tools and opportunities they need to thrive. Equal Opportunity Employer: Cloud Software Group is committed to Equal Employment Opportunity (EEO) and complies with all applicable federal, state, and local laws that prohibit discrimination in employment. We consider all qualified applicants for employment without regard to race, color, creed, sex, gender identity, sexual orientation, ethnicity, national origin, ancestry, citizenship, religion, disability, pregnancy, marital status, military service, protected veteran status, political activity, and other protected classifications. Qualification : BS or BA in Computer Science, Information Systems, Engineering, Mathematics, Physics, Statistics, or a related technical discipline.

Senior Escalation Engineer Senior engineer Full-Time
IB

Technical Consultant-security Intel & Operations Consulting Svcs

International Business Machines

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Technical Consultant - Security Intel & Operations Consulting Services Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Senior Introduction: At IBM Consulting, we believe that work is more than just a job it's a calling. In the role of Technical Consultant - Security Intel & Operations, you will be part of our Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to both public and private sector clients across the globe. Our team helps clients to innovate, adopt new technologies, and improve their security posture. Your Role and Responsibilities: As a Senior SOC Analyst working within the 24/7 Cyber Fusion Center (CFC), your role will involve the proactive monitoring, triaging, analyzing, and escalating incidents in client environments. You will be tasked with utilizing various cyber operations tools and technologies to analyze data, detect security threats, and mitigate risks. Your expertise will contribute to maintaining the security integrity of client systems and ensuring efficient incident response. Key Responsibilities: Incident Monitoring & Analysis: Monitor and analyze security events using various cybersecurity tools like SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to detect potential threats and mitigate risks. Perform event correlation using multiple data sources to understand the nature of security incidents and determine their impact on client environments. Threat Detection & Mitigation: Analyze alerts to identify active threats, perform root cause analysis, and apply appropriate mitigation techniques for both structured and unstructured environments. Evaluate security incidents across AWS and Azure environments, analyzing system, network, and email security events. Proactive Cybersecurity Measures: Conduct root cause analysis of security events and recommend actions to address vulnerabilities. Contribute to the development and constant improvement of SOC runbooks and playbooks to optimize security operations. Collaboration & Reporting: Work closely with cross-functional teams to escalate critical incidents and provide daily summary reports on activities relevant to cyber operations. Lead discussions on incident trends, perform cyber operations trend analysis, and report on findings to ensure continuous security enhancement. Continuous Improvement: Recommend improvements to automations, alert fidelity, and security controls to improve security efficacy and response time. Engage in team meetings, calls, and chats, contributing technical insights to enhance security strategies and tactics. Required Education and Experience: Education: Bachelor s Degree in Computer Science, Information Technology, Cybersecurity, or related fields. A Master s Degree is preferred but not required. Experience: Extensive experience working as a SOC Analyst or similar cybersecurity roles, especially in a 24/7 security operations center environment. Proficient in event analysis, log analysis, and network event management. Hands-on experience with cloud environments such as AWS and Azure, with a focus on cybersecurity threats and mitigations. Solid understanding of TCP/IP network security, modern attack techniques, exploitation methods, and operating system security. Preferred Technical and Professional Experience: Security Tools & Platforms: Experience with CyberArk, Azure SSO, and other enterprise security technologies. Knowledge of enterprise web technologies and cutting-edge security infrastructures. Familiarity with security automation tools and best practices for improving alert fidelity and security controls. Advanced Event & Threat Analysis: Proven ability to perform high-quality triage and in-depth analysis of security alerts. Experience in documenting incidents and escalating critical issues with appropriate cyber operations reports. Communication & Collaboration: Strong verbal and written communication skills, with the ability to convey complex security concepts to both technical and non-technical stakeholders. Ability to actively contribute to team discussions, runbook creation, and security playbook updates. Global Impact: Join a globally recognized team working at the forefront of cybersecurity, helping to shape the future of digital security. Career Development: IBM offers a strong focus on professional growth, offering learning opportunities, certifications, and exposure to the latest security technologies. Collaborative Culture: Be part of a collaborative and dynamic team, working together to tackle the most pressing security challenges faced by businesses around the world. If you are ready to contribute to the security and resilience of leading global organizations, we invite you to apply and be a part of our forward-thinking security team at IBM Consulting. Qualification : Bachelors Degree in Computer Science, Information Technology, Cybersecurity, or related fields.

Technical Consultant Technical consultant Security Technical security
DT

Analyst I Infrastructure Services

Dxc Technology

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Analyst I - Infrastructure Services Location: Bangalore Job Description: The Analyst I - Infrastructure Services will be responsible for providing technical support, assisting with infrastructure-related tasks, and contributing to the monitoring, troubleshooting, and documentation of infrastructure systems. This position requires a proactive individual who can work collaboratively with the team to address infrastructure challenges and continuously improve technical skills. Essential Job Functions: Provide technical support in infrastructure services, responding to issues, and assisting with various infrastructure tasks. Contribute to infrastructure projects and tasks under supervision. Participate in monitoring and basic troubleshooting of infrastructure systems to ensure optimal performance. Collaborate with team members to address infrastructure-related challenges and meet departmental goals. Assist in the development and maintenance of infrastructure documentation, including incident logs, records, and system configurations. Continue to develop and enhance technical skills and stay up-to-date with emerging industry technologies. Apply problem-solving abilities to resolve infrastructure-related issues efficiently. Follow best practices and standards in the delivery of infrastructure services. Basic Qualifications: Bachelor s degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience. Typically, 2+ years of relevant work experience in infrastructure technology or technical support. Proven experience in infrastructure technology analysis. Proficiency in data analysis and problem-solving techniques. A continuous learner, eager to stay informed about industry advancements and emerging technologies. Other Qualifications: An advanced degree in a relevant field is a plus. Relevant certifications such as CompTIA Security+, Cisco CCENT, or AWS Certified Solutions Architect are highly beneficial. This position offers opportunities for growth and development within a dynamic and supportive team environment. If you're ready to enhance your infrastructure services career in a forward-thinking company, we encourage you to apply! Qualification : Bachelors degree in a relevant field (e.g., Computer Science, Information Technology) or equivalent combination of education and experience.

Analyst I Analyst i Infrastructure Infrastructure analyst
EI

Analyst - Secops

Einfochips

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Analyst - SecOps (SOC Level 2) Job Overview: We are looking for a skilled SOC Level 2 Analyst to join our global Cyber Operations team. This critical role ensures the security of our organization by monitoring, detecting, and responding to security incidents. The Analyst will work on a rotating 24x7 shift schedule, including night shifts. The ideal candidate will have strong experience in SOC operations, incident response, and proficiency with cybersecurity tools and technologies. Key Responsibilities: Threat Detection and Incident Response: Monitor, analyze, and respond to global security alerts using SIEM/SOAR tools. Perform triage and analysis with sandboxing technologies and threat intelligence platforms. Investigate security events, implement containment and recovery strategies, and expedite workflows with AI/ML capabilities. Query and correlate security data using KQL (Kusto Query Language) to identify and address threats. Develop and manage automated detection rules and playbooks in Microsoft Sentinel. Enhance endpoint protection and data security using Microsoft Defender and MS Purview Data Loss Prevention (DLP) tools. Threat Hunting and Data Forensics: Perform proactive threat hunting and data forensics to identify and investigate potential threats. Use advanced threat intelligence platforms to refine detection strategies. Develop and execute SOC playbooks to improve response times and operational efficiency. Team Collaboration and Leadership: Provide assistance with complex incidents and investigations. Collaborate with USA security escalation teams and other departments to improve the organization s overall security posture. Contribute to the development and refinement of SOC procedures and best practices. Career Development: Opportunities for progression to roles like SOC Lead or SOC Architect. Access to continuous learning, certifications, and professional development resources. Regular performance reviews to discuss career growth and advancement. Qualifications: Bachelor s degree in Computer Science, Cybersecurity, or related field (preferred). 3-5 years of experience as a SOC Analyst, with lead responsibilities being a plus. Strong proficiency in KQL (Kusto Query Language) for querying and analyzing security data. Hands-on experience with Microsoft Sentinel (including rule creation, playbook implementation, and workbooks). Proficiency in Microsoft Defender and MS Purview DLP for endpoint protection and data security. Certifications such as CISSP, CEH, or CompTIA Security+ are a plus. Core Technologies and Expertise: Microsoft Sentinel: Expertise with SIEM, rule creation, playbooks, and workbooks. KQL (Kusto Query Language): Proficiency in querying and data correlation. Microsoft Defender: Strong knowledge of endpoint protection and threat detection. MS Purview DLP: Experience in data loss prevention strategies. Incident Response Tools: Knowledge of containment and recovery strategies. Vulnerability Management: Familiarity with assessments, penetration testing, and monitoring. Threat Intelligence Platforms: Ability to leverage and analyze threat intelligence. Network Security: Working knowledge of firewalls, IDS/IPS, and network security protocols. Data Forensics: Skilled in forensic analysis and investigation. SOC Playbooks: Ability to create and manage effective SOC playbooks. Additional Skills: Strong understanding of incident response processes and procedures. Excellent analytical, problem-solving, and communication skills. Ability to work collaboratively within a well-managed team. Rotational 24x7 shift coverage. Location: Bangalore, India (SKAV Seethalakshmi, GESC) Employment Type: Full-time Job Category: Information Technology Qualification : Bachelors degree in Computer Science, Cybersecurity, or related field (preferred).

Analyst Secops Full-Time Security Operations Cybersecurity
LI

Customer Success Manager

Linarc

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Customer Success Manager Location: Chennai Experience: 5+ Years About Linarc: Linarc is a collaborative project management platform designed for construction teams. Focused on quality, cost, and schedule management, Linarc streamlines workflows across multiple stakeholders throughout various phases of construction projects. Headquartered in Chennai, India, Linarc offers a dynamic and innovative environment where employees can thrive and excel. Job Description: We are seeking a proactive and experienced Customer Success Manager to join our growing team. As a key member of our Customer Success team, you will be responsible for building strong relationships with our clients, ensuring their satisfaction, driving product adoption, and contributing to the overall growth and success of Linarc. In this role, you will work closely with customers to understand their business needs, help them optimize their experience with our platform, and provide support across their lifecycle. You ll be the bridge between our customers and the product team, ensuring that clients have the best experience possible and that their feedback drives continuous improvement. Key Responsibilities: Customer Relationship Management: Serve as the primary point of contact for assigned customers, guiding them throughout their lifecycle with our product, ensuring their satisfaction and success. Onboarding & Implementation: Onboard new customers, ensuring a smooth and successful implementation process, providing hands-on support during the transition. Product Adoption & Engagement: Drive product adoption by providing training, best practices, and regular product updates to help customers realize maximum value from the platform. Customer Advocacy: Act as the voice of the customer, offering insights and feedback to the product and development teams for continuous improvement. Issue Resolution & Escalations: Manage escalations effectively, ensuring timely resolution of customer issues and challenges. Customer Health Monitoring: Monitor key customer health metrics and develop strategies to enhance retention and reduce churn. Revenue Growth: Identify upsell and cross-sell opportunities and collaborate with the sales team to drive revenue growth and expand customer relationships. Reporting: Prepare and deliver regular performance and usage reports, keeping customers informed and engaged with the product. Requirements: Experience: 5+ years of experience in customer success, account management, or a related role, preferably in a SaaS or product-driven company. Track Record: Proven success in managing and growing customer relationships and ensuring customer satisfaction. Skills: Strong understanding of customer success metrics and strategies, with a focus on product adoption, retention, and customer satisfaction. Communication: Excellent communication, presentation, and interpersonal skills. Ability to explain technical concepts to non-technical stakeholders. Problem-Solving: A problem-solving mindset with the ability to handle customer escalations and challenges effectively. Tools: Experience with CRM and customer success platforms such as Salesforce, HubSpot, or Gainsight. Analytical & Project Management Skills: Strong analytical and project management skills to drive customer success initiatives. Education: Bachelor's degree in Business, Marketing, or a related field (preferred). What We Offer: Competitive Salary & Benefits A collaborative and growth-driven work environment Opportunity to work with a passionate and innovative team If you are a customer-centric professional with a track record of success in driving customer satisfaction and growth, we would love to hear from you! Qualification : Bachelor's degree in Business, Marketing, or a related field (preferred).

Customer Customer Success Manager Customer manager Success manager
IN

Senior Software Engineer

Intuit

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Company Overview At Intuit, we re on a mission to power prosperity for people and communities around the globe. With products like TurboTax, Credit Karma, QuickBooks, and Mailchimp, we serve over 100 million customers worldwide. Our goal is simple ensure everyone has the opportunity to thrive financially. We re constantly innovating, finding new ways to help people manage their finances better, and we need a passionate, skilled Full Stack Engineer to help us revolutionize the future of finance with AI-driven experiences. Job Title: Full Stack Engineer - AI Development At Intuit, our AI team is pushing the boundaries of what's possible in financial technology. We re building cutting-edge solutions that deliver personalized, proactive insights to millions of users. As a Full Stack Engineer on our team, you ll play a pivotal role in creating the infrastructure and applications that bring these AI innovations to life. This is a unique opportunity to work with the latest AI technologies while building impactful web applications for TurboTax, QuickBooks, and beyond. Responsibilities: Develop High-Performance Applications Design, develop, and deploy consumer-facing web applications that integrate seamlessly with our AI models and services. Ensure that applications are scalable, modular, and secure, delivering high-quality experiences to millions of users. Collaborate with Cross-Functional Teams Work closely with data scientists, machine learning engineers, and product managers to transform complex algorithms and data into intuitive, user-friendly interfaces. Contribute to the development of AI platforms and tools for model training, deployment, and monitoring. Backend System Design Build and maintain robust backend systems to support the AI-powered features across Intuit's portfolio. Take ownership of the end-to-end product lifecycle, including resolving defects/bugs and working on post-release patches. Champion Best Practices Promote best practices in software development, including thorough code reviews, unit testing, and documentation. Stay up-to-date with the latest trends in AI, web development, and cloud technologies. UI/UX & Prototypes Design and develop web, software, and mobile applications with a focus on accessibility, internationalization, and user experience. Contribute to the architecture and design of projects to ensure scalability and performance. Qualifications: Educational Background BS/MS in Computer Science or equivalent field. Technical Expertise 5+ years of experience in full-stack software development with a strong focus on JavaScript, HTML, CSS, and backend frameworks such as Node.js, Python/Django, or Java/Spring. Proficiency with modern web technologies and architectures such as React, Angular, Vue.js, and RESTful APIs. Hands-on experience with cloud platforms (AWS, Azure, GCP) and containerization technologies (Docker, Kubernetes). Familiarity with databases (SQL and NoSQL) and data pipelines. Programming & Frameworks Strong experience with Kotlin/Java and web technologies. 4+ years of experience with APIs (creating and consuming) using REST or GraphQL. Experience with UI frameworks like React, Angular, and JavaScript in a single-page architecture. Experience with unit testing and Test-Driven Development (TDD). Data Management & Systems Familiarity with Postgres, Data Lakes, Kafka, and schema modeling will be a plus. Solid foundation in writing scalable web applications that follow best practices in accessibility, internationalization, and instrumentation. Collaboration & Communication Strong communication skills with the ability to work effectively in a cross-functional team. Ability to contribute to both individual work and team-based projects in an Agile environment. Bonus Points: AI/ML Expertise Experience with machine learning frameworks like TensorFlow or PyTorch and AI/ML model deployment. Contributions to open-source projects related to AI or web development. Experience with data visualization tools and techniques to present AI insights effectively. Join Intuit and become part of a forward-thinking team that is shaping the future of financial technology. You ll have the opportunity to work on innovative AI-driven projects that have the potential to impact millions of people s financial lives. Here, your contributions matter, and you ll be empowered to build scalable, secure, and high-performance systems that drive true change. Qualification : BS/MS in computer science or equivalent

Senior Software Senior software Engineer Senior engineer
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Senior Engineer - IT Software Development & Operations

Sasken Technologies

2-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Engineer - IT Software Development & Operations Location: Bengaluru Job Summary The Senior Engineer will be responsible for applying their technical expertise in various aspects of software development and operations, including design, coding, testing, documentation, and technical support. This role requires the ability to handle complex issues, adapt existing methods to solve problems, and deliver results with minimal supervision. The ideal candidate will have strong collaboration skills, consistently seek to improve their technical capabilities, and actively participate in technical initiatives to enhance organizational success. Roles & Responsibilities Design & Development: Responsible for the design, coding, testing, bug fixing, documentation, and technical support within the assigned area. Ensure timely delivery of solutions while meeting quality and productivity goals. Collaboration & Customer Interaction: Regularly collaborate with customer teams to clarify technical issues, resolve queries, and ensure smooth project execution. Participate in key project and work-related activities, providing input on identifying important issues and risks. Process Improvement: Actively seek opportunities to enhance existing skills and acquire new complex technical skills. Participate in technical initiatives related to the project and organization, delivering training and contributing to process improvements. Project Execution: Adhere to organizational guidelines and checklists during deliverable reviews. Provide regular status reports to the Team Lead and ensure that relevant organizational processes are followed. Skill Development: Enhance technical capabilities by attending training sessions, engaging in self-study, and undergoing periodic technical assessments. Education and Experience Education: Engineering Graduate, MCA, or equivalent. Experience: 2-5 years of relevant experience. Competencies Description Digital Automation Engineer: Experienced in designing and implementing engineering processes and automation across phases of the DevOps-based SDLC, including Configuration Management, Build & Release, Test Automation, Deployment, Infrastructure Automation, and Continuous Operations. Configuration Management Specialist: Design, configure, and implement version control, branching, and configuration strategies using source code and version control systems like GIT, GitLab, BitBucket, SVN, CVS, Clearcase. Build Automation Specialist: Experience in Continuous Integration (CI) and Build Automation tools like Jenkins, Bamboo, ANT, Maven, Gradle. Test Automation Specialist: Experience in designing and authoring Test Automation scripts for Mobile, Web, Cross-platform, Web Services, Microservices, and infrastructure testing. Proficient in Black Box, White Box, Functional, Performance, UI, Security, and Regression testing, along with experience in BDD frameworks and device test clouds like Sauce Labs and Xamarin Test Cloud. Deployment Specialist: Expertise in release management strategies, managing package repositories, AMIs, and deploying applications and service packages across cloud and container-based infrastructure. Infrastructure Automation Specialist: Expertise in designing and implementing programmable infrastructure on virtualized and cloud-based environments. Ability to manage IaaS, Configuration Management, Container Management, and Environment Management across cloud platforms (AWS, Azure, etc.). Continuous Operations Specialist: Design, implement, and operate elastic infrastructure, manage application and service monitoring, failover scenarios, scalability, SLAs, and operational dashboards across cloud and virtualized environments. Platforms Linux, Windows, Android, iOS, VMware, OpenStack, Hyper-V Technology Standards AWS, Azure, RESTful APIs, SOAP, Test-Driven Development (TDD), Microservices patterns, Service Mesh, CloudFormation templates. Tools Configuration Management: GIT, GitLab, BitBucket, SVN, Clearcase, Perforce. Build Tools: GNU Make, NMake, ANT, Maven, Gradle, Ivy. CI Tools: Jenkins, Bamboo, CircleCI, AWS DevOps tools, Azure DevOps. Requirement Management: Bugzilla, Jira. Code Review: Gerrit, GitLab, ReviewBoard. Containers: Docker, Docker Swarm, Kubernetes, ECS (Amazon), AKS (Azure). Automation & Configuration Management: Ansible, Chef, Puppet. Cloud-Native DevOps Services (AWS, Azure): Cloud-Native DevOps Services. Testing Tools: Appium, Visual Studio App Center, SauceLabs, Selenium, Black Duck, SOAP UI, Protractor, JUnit, NUnit, LoadRunner, JMeter. Monitoring & Dashboarding: Prometheus, ELK Stack, Grafana. Languages Scripting Languages: Perl, Python, Groovy, Shell Script, PowerShell, YAML, Ansible. Other Programming Languages: Java, C#, XML. Test Automation Languages: Java, Python (for Appium and Sauce Labs). Specialization Key Areas: Configuration Management, Test Automation, Build and Release Automation, Infrastructure Automation, Continuous Operations, Deployment, RPA (Robotic Process Automation). Desired Skills Strong collaboration and communication skills. Ability to manage multiple projects and tasks while ensuring quality delivery. Experience working in an agile development environment. Proactive in identifying and resolving technical challenges. Strong analytical and problem-solving abilities. This is an exciting opportunity for a skilled Senior Engineer to advance their career in the IT Software Development and Operations domain, work on innovative projects, and gain experience across cutting-edge technologies. Qualification : Engineering Graduate, MCA, or equivalent.

Senior Engineer Senior engineer IT It engineer
BY

Senior Software Engineer - Performance Engineering

Blue Yonder

4-9 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Performance Engineer (Full Stack) Location: Pune, India Company: Blue Yonder Experience: 4 to 9 years Education: Bachelor s Degree in Computer Science, Engineering, or a related field About Blue Yonder Blue Yonder is a leading AI-driven Global Supply Chain Solutions provider, recognized by Glassdoor as one of the Best Places to Work. We design innovative solutions that power intelligent supply chains and transform global commerce. We are seeking a talented and experienced Performance Engineer with expertise in Java, Spring Boot, React, and open-source technologies. If you have a passion for clean code, automation, and performance engineering, we want you on our team. Scope of the Role You will play a critical role in the engineering team, working hands-on to design, develop, test, and optimize performance for Java-based applications deployed both on-premises and on-cloud. This role involves close collaboration with developers, testers, and stakeholders to ensure performance requirements are met and bottlenecks are eliminated. Key Responsibilities Develop quality software according to clean code principles and Blue Yonder standards. Write effective performance test cases and develop automation utilities for performance testing. Collaborate on the design and development of skeleton/stub components for successful integration testing. Analyze performance test results, report defects, and document findings through comprehensive performance test reports. Participate in design reviews, ensuring performance considerations are built into application architecture. Mentor junior team members in performance testing best practices. Gather and validate Non-Functional Requirements (NFRs) from customers and stakeholders. Proactively participate in project status meetings and offer performance-related insights. Technical Environment Performance Testing Tools: JMeter (expertise required) Programming: Java, Data Structures, Shell Scripting Operating System: Linux (Ubuntu preferred) Monitoring Tools: Telegraph, InfluxDB, Grafana Diagnostics: Thread dump analysis, GC log analysis, Heap dump analysis Architecture: Microservices, REST APIs, Reactive Applications Cloud: Azure (or equivalent cloud platforms) Must-Have Skills 4-9 years of experience as a Performance Tester/Engineer on Java-based applications. Expertise in JMeter for performance test automation. Strong understanding of performance metrics for certifying Java applications. Deep knowledge of Linux performance commands and shell scripting. Experience with application monitoring tools like Telegraph, InfluxDB, Grafana. Strong analytical and problem-solving skills with a proactive, self-motivated work style. Excellent communication skills (both written and verbal). Good to Have Skills Hands-on development experience with Java and Data Structures. Familiarity with SQL and databases. Experience with application servers such as Tomcat or Netty. Knowledge of REST API design and testing. Exposure to Azure or other cloud platforms. Experience with distributed tracing (Zipkin, etc.). Hands-on with data analysis tools like Python/R and Kafka. Experience with Glowroot and Flame Graphs for diagnostics. Familiarity with Hazelcast, Redis, or other IMDG (In-Memory Data Grid) solutions. Understanding of E-commerce and Retail domain is a plus. Hands-on experience with Cassandra or other NoSQL databases. Basic understanding of Kubernetes architecture and administration. Collaborate with a global team working on cutting-edge supply chain solutions. Be part of an inclusive, innovative, and diverse workplace. Work on modern technologies and drive impactful performance optimizations. Opportunities to learn, grow, and mentor others in your area of expertise. Diversity, Inclusion, Value & Equity (DIVE) At Blue Yonder, we foster an inclusive environment where everyone belongs. We encourage applicants from all backgrounds to apply and contribute to our diverse community. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Qualification : Bachelors Degree in Computer Science, Engineering, or a related field

Senior Software Senior software Engineer Senior engineer
DA

Sr. Noc Engineer

Databricks

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

We re growing fast and attracting the best talent in the world. Bricksters as we call ourselves are a special mix of smart, curious, quick thinkers. If you ask a Brickster what they love about working here, you ll likely hear about our culture. We are seeking an experienced NOC Engineer to join our team. The successful candidate will be responsible for monitoring critical Databricks infrastructure and developing monitoring tools and alerting dashboards. They will also work closely with stakeholders to investigate and resolve incidents, perform root cause analysis, and propose solutions to increase the reliability and stability of the Databricks unified analytics platform. The impact you will have here: Monitor critical infrastructure, triage alerts to proactively identify incidents, and work with stakeholders to resolve incidents. Investigate incidents and propose solutions to improve platform reliability and stability. Perform root cause analysis for recurring incidents and provide proactive solutions. Develop toolings or automate processes to improve platform monitoring and alerting. Contribute to software development efforts to improve overall service reliability and stability. Communicate effectively with internal stakeholders, including executive staff, to provide incident analysis. Participate in war rooms and temporary communication channels during outages. Demonstrate cross-functional leadership and establish ownership of incidents and outages. Multitask on several incidents and/or projects Minimum of 5 years of experience as a NOC, SRE, or DevOps engineer Strong knowledge of cloud technologies such as Azure, AWS, and GCP Hands-on experience with monitoring, logging, and alerting tools such as ELK, Prometheus, Grafana, Pager Duty, etc. Experience with containers and orchestration technologies such as Docker and Kubernetes. Proficiency in automation and scripting Linux systems administration skills. Excellent communication skills. Willingness to learn Databricks products Bachelor's degree in Computer Science or a related field About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Qualification : Bachelor's degree in Computer Science or a related field is required.

Sr. Noc Engineer Sr. engineer Noc engineer
DA

Engineering Manager - Money (gatekeeper)

Databricks

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

At Databricks, we are obsessed with Data + AI to solve the world's toughest problems, from security threat detection to cancer drug development. We do this by building and running the world's best data and AI infrastructure platform, so our customers can focus on the high-value challenges that are central to their missions. Founded in 2013 by the original creators of Apache Spark , Databricks has grown from a tiny corner office in Berkeley, CA to a global organization with over 6500 employees. Thousands of organizations, from small to Fortune 100, trust Databricks with their mission-critical workloads, making us one of the fastest-growing SaaS companies in the world. The Money team's mission at Databricks is to maximize the value that our customers derive from their investments in data projects. We accomplish this through innovative commercialization strategies, timely & accurate billing, cost optimization tools, intelligent resource usage controls, and cutting-edge engineering. We provide a seamless and consistent set of platforms to enable all Databricks products to reach customers quickly, and sustainably. As the first Engineering Manager for Money at Databricks India, you will be key to building a base for one of Databricks most central engineering orgs. You will own critical components that form the backbone of our business, starting with Databricks resource admission control and usage governance infrastructure. Your role is crucial in helping bring diverse business needs together, including abuse prevention, product commercialization motions, and reliable product availability at scale. You will work closely with infrastructure as well as product teams in bringing critical governance functionality to Databricks customers. The impact you will have: Hire great engineers to build an outstanding team and support their career development by providing clear and timely feedback Ensure high technical standards by instituting processes (architecture reviews, testing) and culture (engineering excellence) Work with engineering and product leadership to build a long-term roadmap Coordinate execution and collaborate across teams to successfully deliver cross-cutting strategic projects What we look for: 10+ years of extensive experience with large-scale distributed systems alongside processes around testing, monitoring, SLAs etc 5+ years of engineering management experience, building, managing and mentoring high-performing software engineering teams Demonstrated success in collaborating with multiple cross-functional stakeholders to align system features and architecture, to deliver impactful platform projects Experience in developing and implementing proactive mechanisms for failure detection and incident prevention Excellent leadership, communication, and project management skills BS (or higher) in Computer Science, or a related field About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone. Qualification : BS (or higher) in Computer Science, or a related field.

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