Problem Management Jobs in Bengaluru

Job Title: HR Executive (Recruitment and Administration) Location: Bengaluru, Karnataka No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading innovator in home automation solutions, committed to delivering cutting-edge technology and exceptional experiences. We value our people and invest deeply in their professional growth and success. Position Overview We are seeking a dedicated HR Executive with a strong focus on recruitment and HR administration to support our expanding team. You will manage end-to-end hiring processes, employee onboarding, HR compliance, and talent development initiatives that align with our company s goals. Key Responsibilities Recruitment & Staffing Manage full-cycle recruitment: sourcing, screening, interviewing, and hiring top talent. Utilize various sourcing channels including job portals, social networks, and referrals to attract candidates. Coordinate with hiring managers to understand role requirements and design effective recruitment strategies. Conduct interviews (in-person and virtual) to assess candidate skills, experience, and culture fit. Negotiate employment offers and ensure a smooth hiring process. Employee Onboarding Organize and facilitate comprehensive orientation programs for new hires. Communicate company policies, benefits, and procedures clearly to new employees. HR Administration Maintain accurate employee records ensuring compliance with company policies and legal regulations. Address employee queries and provide support on HR-related issues. Assist in developing and implementing HR policies and procedures. Talent Development Work with management to identify training needs across departments. Facilitate training sessions and workshops to foster employee growth and skill enhancement. Qualifications & Requirements Bachelor s degree in Human Resources, Business Administration, or related field. Proven experience as an HR Executive, particularly in recruitment and HR operations. Solid understanding of employment laws and HR best practices. Excellent verbal and written communication skills. Strong interpersonal and negotiation skills. Ability to work independently and collaboratively in a dynamic environment. Skills & Experience Profile Communication & Interpersonal: Strong ability to build relationships with candidates, employees, and management; effective negotiation skills. Compliance & Legal: Knowledge of local and national labor laws, ensuring policy adherence. Onboarding: Experience designing and conducting orientation programs and benefits administration. Talent Development: Understanding training needs analysis and facilitation of learning sessions. Team Collaboration: Proven teamwork abilities in cross-functional settings. Problem Solving: Proactive, solution-oriented mindset. Adaptability: Comfortable navigating shifting priorities and evolving business requirements. Additional Information Commitment: EBSL Automat emphasizes a minimum 2-year commitment to foster long-term employee growth and organizational success. Notice Period: 2 months to ensure smooth transition and planning for both the company and employees. Qualification : Bachelors degree in Human Resources, Business Administration, or related field

Position: Senior Manager, Salesforce Operations Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) leads the Connected Operations Cloud, empowering industries like transportation, agriculture, and manufacturing to harness IoT data for smarter, safer, and more sustainable operations. With a global impact and a fast-scaling culture, Samsara offers unique opportunities to solve real-world challenges with cutting-edge technology. Role Overview Samsara is seeking a Senior Manager, GTMS (Go-to-Market Systems) Operations to lead the Salesforce operations team in Bangalore. Reporting to the Sr. Director of Sales Systems, this role is pivotal in building Samsara s India-based GTMS operations from the ground up, ensuring performance, scalability, and alignment across Sales, Finance, Product, and Business Technology functions. The ideal candidate is an experienced Salesforce operations leader with a passion for systems stability, stakeholder alignment, and continuous process improvement, coupled with strong people leadership and cross-functional collaboration skills. Key Responsibilities Operational Excellence & Governance Lead end-to-end incident and problem management across the Salesforce and GTMS ecosystem. Drive operational stability, reliability, and proactive issue resolution across sales systems. Manage system releases, updates, and quality control processes. Cross-Functional Collaboration Act as a bridge between Sales, Finance, Product, and IT to align systems strategy with business outcomes. Ensure seamless data flow and process integration across enterprise systems. Maintain transparent, regular communication with senior stakeholders. Strategic Planning & Cost Management Build operational strategies that support scale and growth in GTM functions. Optimize resource allocation and control budget and cost efficiency. Support and execute on long-term product and process roadmaps. Team Leadership & Development Build, mentor, and manage L2/L3 operations teams based in India. Foster an inclusive, high-performing team culture with strong talent development practices. Define KPIs and continuously improve team performance through coaching and process optimization. Vendor, Compliance & Risk Management Manage third-party vendor relationships and evaluate tools to enhance operational delivery. Enforce compliance, data security, and privacy standards within the systems landscape. Minimum Qualifications Bachelor s degree in IT, Business, or a related field (Master s preferred). 3+ years experience in a Salesforce-focused operations leadership role. Proven expertise in Salesforce Sales Cloud, CPQ, and GTM systems integration. Deep operational experience in system support, QA, and incident management. Strong executive presence, communication, and stakeholder influencing skills. High level of business acumen and ability to align tech strategy with business goals. Ideal Traits Strategic thinker with a passion for customer-centric system design. Strong collaborator across technical and non-technical teams. Agile leader ready to scale operations in a hyper-growth, data-driven environment. Curious about using AI and automation to elevate system reliability and performance. Qualification : Bachelors degree in IT, Business, or a related field (Masters preferred).

Job Title: Application Support and Database Administrator Location: Bengaluru, India Experience: 3 6 Years Service Line: Cloud & Infrastructure Services Educational Qualifications: Master of Engineering, B.E., B.Tech, B.Sc Role Overview: Join our Infosys delivery team as an Application Support and Database Administrator where you will play a vital role in ensuring the smooth design, development, validation, and ongoing support of enterprise applications and databases. Your efforts will directly contribute to delivering superior service quality and client satisfaction in a dynamic technology environment. Key Responsibilities: Collaborate with clients and internal teams to gather detailed requirements and translate them into technical system specifications. Lead and participate in project estimations to provide accurate input on effort and resource requirements to Technology Leads and Project Managers. Support design, development, and validation activities to ensure the reliability and efficiency of applications and database systems. Monitor, troubleshoot, and maintain application and database performance, ensuring minimal downtime and rapid issue resolution. Contribute to continuous improvement initiatives, optimizing systems and processes to support digital transformation journeys. Who You Are: A proactive professional with a strong understanding of application support and database administration best practices. Skilled at working collaboratively across teams with excellent communication and problem-solving skills. Passionate about leveraging technology to drive business value and client satisfaction. Qualification : Master of Engineering, B.E., B.Tech, B.Sc

Job Title: Support Engineer Location: Bengaluru Company: Loadshare Networks About Loadshare Networks At Loadshare, we re building India s largest intra-city logistics marketplace. Founded in 2017, we re a Series C startup backed by leading investors such as Tiger Global, Matrix Partners, BII, Stellaris, BeeNext, and Filter Capital. Our platform supports a wide range of intra-city logistics operations, including: Quick Commerce: Blinkit, Zepto, BBNow Food Delivery: Swiggy, Zomato Hyperlocal: Apollo, Licious Grocery: Reliance, Spencers, ONDC eCommerce: Flipkart, Amazon, Meesho, ShipRocket Bike Taxi: Uber, Ola Scale & Reach: 500,000+ daily last-mile deliveries across 500+ towns 20,000+ active delivery partners 1M+ shipments daily via our proprietary supply chain SaaS platform Role Overview We re looking for a skilled Support Engineer to join our Bengaluru team. You ll be the first point of contact for resolving customer issues, analyzing technical problems, and collaborating closely with the engineering and product teams to ensure a smooth, high-quality user experience. This role is ideal for someone who enjoys problem-solving, has strong technical aptitude, and communicates clearly with internal and external stakeholders. Key Responsibilities Troubleshoot and resolve user-reported issues on web and Android platforms. Collaborate with product and engineering teams to handle technical escalations. Conduct root cause analysis and assist in identifying long-term fixes. Manage tickets and user requests using support tools such as Freshdesk or Zendesk. Document known issues and resolutions to improve the support knowledge base. Perform data analysis using SQL and Excel to support incident investigation. Support implementation and onboarding efforts for clients as needed. Proactively suggest product or process improvements based on user feedback. Requirements 2+ years of experience in a technical support role, preferably in a B2B SaaS environment. Strong skills in SQL, database management, and Microsoft Excel. Hands-on experience with customer support tools like Freshdesk, Zendesk, or similar platforms. Prior experience supporting cloud-based applications and Android apps. Excellent troubleshooting and problem-solving skills. Strong verbal and written communication in English and Hindi. Ability to clearly articulate issues, root causes, and solutions to both technical and non-technical audiences. Experience in stakeholder engagement, customer success, or relationship management is a plus. Key Skills SQL, Databases, Excel Problem Solving & Root Cause Analysis Freshdesk / Zendesk / Support Platforms Cloud & Android Application Support Customer Service & Relationship Management Gap Analysis & Stakeholder Communication

Company Overview: At ABB, we are committed to addressing global challenges and creating sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive us to innovate, while our focus on diversity, inclusion, and equal opportunities ensures a dynamic and inclusive work environment where everyone can thrive. Role Summary: We are scaling RUN Services, and we need a hands-on Operations Manager with deep technical expertise to ensure the operational stability, performance, and compliance of our applications. In this role, you will be responsible for managing key applications, ensuring service uptime and performance optimization, and maintaining security and compliance. You will also drive continuous improvement in IT operations and collaborate with global teams to solve complex technical challenges. Key Responsibilities: Operational Management: Own and manage the operational execution of key applications, ensuring 99.9% uptime and service stability. Technical Expertise & Troubleshooting: Act as the go-to technical expert for diagnosing, troubleshooting, and resolving infrastructure and application issues. Performance Optimization: Optimize system performance by proactively identifying inefficiencies and implementing solutions to improve service quality. Compliance & ITIL Processes: Ensure compliance with ITIL processes, security standards, and corporate policies across all applications. Vendor Management & SLA Definition: Collaborate with vendors to define Service Level Agreements (SLAs), monitor service quality, and manage technical escalations. Process Automation: Automate and enhance operational processes to improve the efficiency, resilience, and scalability of RUN Services. Onboarding of Applications: Support the onboarding of applications, ensuring seamless transitions into RUN Services. KPI Monitoring & Reporting: Monitor and analyze Key Performance Indicators (KPIs), providing insights and recommendations to improve service quality and meet business objectives. Qualifications & Requirements: Experience: 3-5 years of hands-on experience in IT operations, managing enterprise applications and infrastructure in dynamic environments. Technical Expertise: Strong knowledge of cloud platforms (Azure/AWS), Linux/Windows systems, networking, and databases. Proficiency in using automation tools, CI/CD pipelines, and monitoring solutions. ITIL Knowledge: Strong understanding and experience in ITIL frameworks and service operations, especially in Incident, Problem, and Change Management. Troubleshooting & Problem Solving: Proven track record in diagnosing, troubleshooting, and resolving complex IT incidents and performance issues. Certifications (Preferred): Certifications in cloud technologies (Azure/AWS), ITIL, or infrastructure-related credentials are a plus. Scripting & Automation Skills: Advanced skills in scripting, automation, and monitoring to drive operational excellence and process improvements. Communication Skills: Strong written and verbal communication skills in English, with the ability to work effectively with global teams and stakeholders. High-Pressure Performance: Ability to thrive in high-pressure environments, managing multiple priorities while maintaining service excellence. At ABB, we value collaboration, creativity, and sustainable solutions. As an Operations Manager in Run Services, you will play a crucial role in driving operational excellence, ensuring application performance, and continuously improving our IT service delivery. Join a global team of forward-thinking professionals, and contribute to shaping the future of IT operations at ABB.

Position Summary To be a team lead and senior analyst who can work on multiple project streams for a client and applies Analytics for better business decision making especially in the area of Pharma (domain). Job Responsibilities Effectively manage the client/ onshore stakeholders, as per the business needs, to ensure successful business delivery. Work closely with the onshore/ client stakeholders to define the algorithm, break down the problem into execution steps, and run the analysis. Ensure high-quality analytics solutions/reports to the client. Project scoping, solution brainstorming and design, execution, and communication of the analysis in the client-ready formats. Lead/ contribute/ support to the RFPs/ proposals working with US stakeholders/ Axtria s client partner team. Manage and mentor the team, plan their learning and career progression. Contribute towards Axtria tools and capabilities as per the business requirements. Build organization capabilities by participating in Hackathon, solution design, and process automation. Education BE/B.Tech Work Experience Overall, 7-10 years of rich experience in marketing analytics with 5+ years of good hands-on experience in Market Mix Modeling / Promotion Response Modeling / Test & Control. Proficiency in Statistical and Probabilistic methods such as multivariate regression, hierarchical modelling, Mixed Effect modelling, SVM, Decision-Trees, Random Forest, etc. Hands-on experience in Python, and strong storyboarding skills. Good communication skills- verbal and written. Experience in leading engagements of scale, team, managing deliverables/ timelines and risk. Priority to the candidates with Marketing Mix modeling in the Pharmaceutical / Life Sciences Domain. Knowledge of Pharma data sets (sales/ promotions/ customer master) in the US/ ex-US is deeply appreciated. Attitude and willingness to learn, accept the challenging environment and have confidence in delivering results within timelines. Should be inclined towards self-motivation and self-driven to find solutions to problems. Behavioural Competencies Teamwork & Leadership Motivation to Learn and Grow Ownership Cultural Fit Talent Management Technical Competencies Problem Solving Lifescience Knowledge Communication Project Management Attention to P&L Impact Business development Capability Building / Thought Leadership Scale of revenues managed / delivered Scale of Resources Managed

SAP S/4 HANA Sales & Procurement Support Specialist Company Arm Location Bengaluru, India Job Overview This role is based in Arm s Bengaluru office, operating on a 16x5 shift pattern with on-call responsibilities on a rotational basis. The initial focus will be on specialist end-user support and resolving issues related to SAP S/4 HANA Sales, Sourcing & Procurement, and Logistics General & Execution solutions. Over time, the role will evolve into a DevOps structure, including design, development, project participation, and ongoing service maintenance. Candidates should hold at least a B.Tech or higher degree in Computer Science, Software Engineering, or a related field, and have at least 3 years of experience in a similar role within a global organisation. A minimum of 1 year must include hands-on experience with SAP S/4 HANA solutions. Required Skills and Experience Experience providing L2 and L3 support for SAP S/4 HANA systems. Proven track record in operational support, including Incident, Request, Change, and Problem Management aligned with ITIL standards. At least one S/4 HANA implementation as a Sales consultant, with strong understanding of integration across other SAP modules. Deep experience with SAP S/4 HANA Sales, Sourcing & Procurement, and SAP Variant Configuration (LO-VC). Hands-on experience with SAP FIORI and S/4 HANA Embedded Analytics. Knowledge of SAP Entitlement Management System (EMS). Experience integrating S/4 HANA with EMS using SAP Cloud Platform (CPI) and/or other middleware platforms. Knowledge of SAP Revenue Accounting and Reporting (RAR), SAP Global Trade System (GTS), and SAP Ariba. Excellent communication, teamwork, and analytical skills. Nice-To-Have Skills and Experience Certifications in SAP S/4 HANA. Familiarity with Salesforce, ServiceNow, and other web-based technologies. Experience working in the semiconductor industry or other engineering-focused organisations. Comfortable working with development practices such as Waterfall and Agile. Experience working in a global, diverse, and multicultural environment. What Arm Offers Arm is committed to global talent acquisition and offers an attractive relocation package. With offices worldwide, Arm is a diverse organisation of dedicated, creative, and hardworking engineers. By fostering a dynamic, inclusive, meritocratic, and open workplace, Arm empowers every team member to grow, succeed, and make a meaningful contribution to the company's global success. #LI-KR2

Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO yes, we love acronyms) Wipro isn t just a company we re a digital transformation playground. With 230,000+ minds across 65 countries, we help businesses rethink, reimagine, and reinvent themselves for a world that never stands still. Whether it s cutting-edge tech, creative consulting, or engineering wizardry, we ve got the tools (and the talent) to make innovation happen. Curious? Dive deeper at www.wipro.com Your Role: Digital Lifeguard (Official Title: Technical Support Engineer) Your mission, should you choose to accept it, is simple (but not really): Keep our clients digital worlds spinning smoothly. Software hiccups? Hardware meltdowns? Network nightmares? You ll be the fixer, the troubleshooter, the digital hero they need. What You ll Do (Your Superpowers in Action) Answer the call (or email or chat ) and do it fast. Every second counts when tech breaks. Solve service requests with Sherlock-level precision and keep quality sky-high while you re at it. Guard the kingdom monitor networks, servers, systems, storage, and all things digital to keep them in top shape. Track every ticket from Help, my mouse isn t working to Why is the server on fire? and get them fixed on time. Play detective analyze recurring problems and hunt down root causes before they grow into bigger monsters. Be the emergency hotline especially when high-priority issues demand immediate action. Install, configure, and sprinkle some magic making sure all hardware and software requests are handled flawlessly. Keep clients happy and escalate nothing (unless absolutely necessary). Give access where access is due provisioning applications and user rights as needed. Backups are your BFF always keeping critical data safe and sound. Tag-team with onsite teams for those especially tricky puzzles. ChatBOT whisperer review logs and ensure no service request gets lost in translation. What Success Looks Like 100% SLA Adherence You beat the clock, every time. Zero escalations Clients love you, management trusts you. Inbox full of thank-you emails You know you re doing it right. This isn t just another job. It s a reinvention playground. Here, your career, your skills, and your ambitions evolve constantly. We believe in bold goals, creative solutions, and reinventing the future together. Plus, we explicitly welcome applications from persons with disabilities because diversity isn t just a checkbox for us it s a superpower. Come to Wipro. Let s build tomorrow, today.

About Oracle FSGBU and Banking Consulting NACA: Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the Financial Services industry. Oracle s customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the world's most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements. Banking Consulting NACA which is a part of Americas Region under FSGBU - Consulting delivers Oracle Technology and Applications solutions for clientele in the North America, South America and Caribbean region. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Financial Services Software Banking products. Your Opportunity This gives you an opportunity to apply your technology knowledge, skills and experience to work in the Banking Consulting team with a new generation of Oracle Banking products in next generation architecture built leveraging the latest technologies. Utilize your communication and service skills to provide support in addition to problem solving and technical skills. Our Ideal Candidate Should have excellent communication and presentation skills and can willing to go that extra mile to attain perfection. Effective verbal and written communication skills. Should be bilingual. Able to have effective written and verbal communication in Spanish and English. Proactive, willing to take ownership, ability to quickly learn new technologies and take up new tasks and initiatives. Should have excellent problem solving, analytical and technical troubleshooting skills. Ready for working in shifts. Your Responsibilities Be primary point of contact for a portfolio of Enterprise clients, coordinating with the L3 support teams to drive issues to resolution. Provide immediate assistance to end users for incidents / problems involving FLEXCUBE/OFSLL products. Perform first level analysis and diagnosis of incidents / problems for end-users. Collaborate daily with the L3 support & development teams to ensure proper information is available to them to triage and fix software bugs. Maintain and create documentation around technical troubleshooting and best practices. Keep technical documentation and procedures up to date. Provide technical assistance as needed for troubleshooting and customer service. Ensure technical problems are resolved in a timely manner. Provide input regarding methods to increase operational efficiencies and technical product improvements. Become internal expert on supporting FLEXCUBE, OFSLL software. Use defined standards/tools/processes to achieve deliverables that meet quality expectations of Oracle / Client. Document all work in accordance with agreed standards/processes applicable for Oracle / Client. Adhere to defined Change Control Process of Oracle / Client. Comply with Oracle / Client audit / Compliance requirements. Perform proper handover / knowledge transfer at end of each assignment. Timely status reporting to supervisor. Timely submission of timesheets and expenses for Oracle / Clients. Your Qualifications Mandatory A minimum of 2 years working experience as L2 application support engineer for Banking/Financials services application. Able to perform Issue Tracking on Application and follow-up for resolution of same with stakeholders. Experience in supporting Web-based business applications. Moderate knowledge in writing complex SQL queries. Working knowledge in UNIX Operating System. Skilled in creating and maintaining technical documentation. Should be bilingual. Able to have effective written and verbal communication in Spanish and English. Optional Possess good understanding of Core Banking. Experience with web services. Prior experience in supporting FLEXCUBE, OFSLL products is an added advantage. Soft/Behavioral Skills Works under pressure and can manage SLA s. Customer-friendly communication and attitude. Strong analytical skills, attention to detail - a problem solver. Excellent organization skills, ability to systematize and prioritize. Customer service experience and problem-solving skills. Patience and understanding. Investigation and diagnostic skills. Ability to multi-task and work with team to meet deadlines. Experience Experience of 2 to 4 years. Experience as L2 application support engineer for Banking/Financials services application. Educational and Other Qualifications Master s in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree. Work Environment Should be willing to work remotely as well as travel to client locations. Should be willing to take up FLEXCUBE Technical certifications in functional areas as and when required. Ability to work in a high pressure, fast moving and challenging environment. Ready for on call support during off business hours on a need basis. Ready to work in shifts. Team player. Job Location: Bangalore, Chennai, Mumbai Qualification : Masters in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree.

CSQ124R98 At Databricks, an Incident Manager utilizes their technical experience and resourcefulness to lead urgent customer situations to resolution. Responsible for managing frequent, high-quality updates to all internal and external stakeholders, Incident Managers advocate with engineering and leadership, on behalf of their customers, to ensure that escalations are handled with the appropriate level of urgency from stakeholders. The impact you will have: Drive critical customer escalations or widespread outages to conclusion and resolution. Escalate to on-call resources in support and engineering and establish checkpoint calls and action items to ensure that progress is made and status updates are delivered on time. Demonstrate cross-functional leadership while establishing ownership of escalations and outages. Compile and deliver frequent high-quality communications to internal and external stakeholders, including executive staff. Candidate should be comfortable creating concise and effective messaging that is tailored to a technical or executive audience with minimal assistance from others. Commence and lead war rooms while establishing other temporary communication channels as warranted for the duration of an outage. Ability to multi-task on several incidents and/or projects at once. Be a leader who identifies product and process improvements from every incident and submits necessary feedback for improvements. Participate in on-call rotations. What we look for: Minimum 8+ years of experience in customer support, support escalation and incident management is required. Excellent contextual interpretation and writing skill with an effective ability to summarize and communicate to technical and business audiences is required. Demonstrates strong ability to make timely decisions for both business and technical perspectives. Excellent analytical and troubleshooting skills are required. Candidate should be able to demonstrate technical excellence by applying engineering principles to solve complex problems. Hands-on experience developing any two or more of the following: Big Data, Hadoop, Spark, Machine Learning, Artificial Intelligence, Streaming, Kafka, Data Science, ElasticSearch related industry use cases at the production scale. Hands-on experience in the performance tuning/troubleshooting of Spark-based applications at production scale. Proven and real-time experience in JVM and Memory Management techniques such as Garbage collection and Heap/Thread Dump Analysis is required. Working knowledge in Data Lakes and preferably on the SCD types use cases at production scale. Working and hands-on experience with any SQL-based databases, Data Warehousing/ETL technologies like Informatica, DataStage, Oracle, Teradata, SQL Server and MySQL Linux/Unix administration skills and hands-on experience with AWS or Azure or GCP is required. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.

Job Summary We are looking for a motivated Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide support to our customers by responding to incidents, working on service requests, problem management, and storage infrastructure improvements. Experience in supporting a varied clientele is essential, as is a strong understanding of NetApp storage-based technologies. To be successful in this role, you would need to have the following: Experienced in NetApp Storage (deploying and administering NetApp Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with NetApp Data Fabric technologies). Proficient understanding of NetApp Storage concepts, related management tools, and related Storage technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance tuning. Experience or knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded. Experience with any automation tools would be preferred. Job Requirements Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks). Knowledge in ITIL methodologies: change, incident, problem, and configuration management. Certification is desirable. Understanding of managed services delivery and cloud certifications is desirable. A thorough understanding of other components in the infrastructure stack compute, virtualization, and networks (NetApp/Cisco FlexPod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault). Working knowledge of monitoring platforms, WANs, SANs, backup, and disaster recovery platforms. Windows server, Linux server, and related Operating Systems technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance, would be advantageous. Experience in writing basic PowerShell/Python scripts would be beneficial. Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud, and Microsoft Azure) is highly desirable. Good to have Associate-level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator. Good to have NetApp Cloud-based Certifications like Hybrid Cloud Administrator (NCHCA). Strong customer communication and documentation skills. Built and maintained strong relationships with internal and external stakeholders. Infrastructure design, build, deployment, and disaster recovery testing. Positive, proactive, team-oriented attitude with a flexible and innovative approach to work. Working knowledge of containers and microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes, and Ansible would be beneficial. Education Typically requires a minimum of 8-10 years of related experience with a bachelor s or any master s degree or equivalent combination of professional education/training and applicable work experience. Work Environment At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.

We are looking for a proactive Technology Enthusiast to join us as IT Service Manager for Bangalore. You will control the entire lifecycle of our mobile estate from device procurement through retirement and optimize costs and usage with global Enterprise Mobility Management (EMM). A passion for technology, excellent analytical skills, and the ability to thrive in a cross-cultural environment are key attributes we seek. If you are curious, driven, and eager to explore new possibilities, we'd love to talk to you about this exciting opportunity. About You experience, education, skills, and accomplishments Collaborate with cross-functional teams and 3rd party to address service issues, fostering effective communication and coordination to achieve resolution. Bachelor s degree in Computer Science, Engineering, Mathematics, etc or equivalent experience. Minimum 5 years of experience in Troubleshoot and resolve complex hardware, software, and network-related problems Oversee enterprise mobility suite from cost optimization to device lifecycle management with managed mobility service experience It would be great if you also had . . . Experience in building, managing, and maintaining a knowledge base containing policies, procedures, documentation, and knowledge base articles This role involves working closely with various departments (IT, T&E, Finance and 3rd Party Supplier) to optimize mobile device usage, manage mobile expenses, and ensure compliance with company policies. Proficiency in personal computer operating systems, security and office automation software, including Microsoft Windows 10, Teams, Outlook, Word, Excel, PowerPoint, LucidChart, Microsoft SCCM, and Microsoft Office 365. Provide support and solutions include request fulfilment, incident resolution, IT services and implementation, knowledge management and unified endpoint management. Accelerate employee onboarding and productivity through seamless mobile carrier management, adding service to an existing device, order new device. Support our UEM deployment with mobility management to provide policy and compliance management, and endpoint security to protect against threats and data breaches. Gain visibility to our enterprise mobility expenses, data and usage. Discover cross-category trends and configure custom reporting dashboards to efficiently manage and validate contracts, inventory, invoices, processing and payments to reduce costs and optimize resources. Elevate enterprise mobility suite through granular mobile expense management insights and configurable analytics dashboards. Accurately allocate mobile costs at a global scale and enable strategic decision-making to optimize our mobile estate. Track and report on resolution and performance metrics related to mobile device management and support Efficiently plan budgets and align our mobile estate with our organization's financial goals to optimize our enterprise mobility suite. Monitor and analyze team performance metrics related to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), identifying areas for improvement and implementing strategies to optimize service delivery. About the Team Global IT Workplace Services function with team members based across multiple geographies in across the Globe. The team comprises 50 Members and reports to the Director of Global IT Workplace Services. Hours of Work Fulltime 45 h/week Hybrid working model At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Bachelors degree in Computer Science, Engineering, Mathematics, etc or equivalent experience.

Job Overview Product Analyst - Product Management in Apparel domain, with 6-10 years of experience Extensive experience in SQL for data analysis, business analysis, and product management Proficient in agile methodologies for streamlined project management Advanced skills in data analysis and business analysis Knowledge of marketing branding for strategic initiatives Plan, organize, and execute business analysis activities Act as a liaison between business, product management, and technology stakeholders Collaborate cross-functionally, negotiate requirements, and priorities Develop and communicate business and technical requirements Analyze and mitigate project risks, align scope with business stakeholders Support production issues, conduct data analysis using SQL Mentor junior staff, contribute to strategic initiatives Good to have retail or supply chain experience, CBAP and SAFe certifications, technology adaptation, and industry trend awareness B.Tech in Computer Science or Information Technology, combined with an MBA in Business Analytics or Information Technology preferred Roles & Responsibilities Plan, organize, and execute business analysis activities, including problem identification, process mapping, and requirements elicitation. Act as a liaison between business, product management, and technology stakeholders to understand and rationalize how technology can address business challenges. Collaborate cross-functionally, negotiating requirements and priorities across multiple groups. Develop and communicate business and technical requirements, participate in testing phases, and support software releases. Analyze and mitigate project risks, align scope with business stakeholders and development team, and facilitate post-deployment validations. Support production issues, conduct data analysis using SQL, and ensure systems meet business needs. Mentor junior staff, contribute to strategic initiatives, and uphold organizational values. Demonstrate strong analytical thinking, software development knowledge, and experience in business analysis roles. Communicate effectively with stakeholders, work in Agile environments, and have retail and checkout experience. Stay updated on technology trends, manage multiple tasks efficiently, and collaborate with internal and external teams for successful system development and configuration. Our ideal candidate Extensive experience in SQL is crucial for data analysis, business analysis, and product management roles, enabling efficient data querying, manipulation, and reporting. Proficiency in agile methodologies ensures streamlined project management and delivery, aligning with LULULEMON USA INC's dynamic environment. Advanced skills in data analysis and business analysis are essential for deriving insights, making data-driven decisions, and optimizing business processes. Knowledge of marketing branding contributes to developing strategic initiatives and enhancing brand visibility. Prioritize expertise in SQL, Data Analysis, Business Analysis, Agile Methodologies, Retail Experience, Checkout Experience, Java, Javascript, SAFe, Feature/Epic, User Stories, and Cloud-Native Technologies. A Bachelor of Technology (B.Tech) in Computer Science or Information Technology, combined with a Master of Business Administration (MBA) in Business Analytics or Information Technology, is required. Certified Business Analysis Professional (CBAP) and SAFe Agilist (SA) certifications are preferred. Company overview Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infuse speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful.Altimetrik helps get companies get unstuck . We re a technology company that lives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organization s talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : A Bachelor of Technology (B.Tech) in Computer Science or Information Technology, combined with a Master of Business Administration (MBA) in Business Analytics or Information Technology, is required.

About this Opportunity: Ericsson is seeking a Domain Support Specialist to join our Automated Operations team. This pivotal role will involve managing and executing maintenance activities, providing technical support, and coordinating daily operational tasks to ensure the efficient activation, configuration, and testing of services and resources. If you're passionate about ensuring the availability and performance of services for customers and thrive in a dynamic and interactive environment, this role is for you! What You Will Do: Citrix Technology Expertise: Minimum of 4 years of experience in Citrix technology domain, with strong hands-on experience in Citrix Virtual Apps and Desktop 7.x environment. Citrix deployment expertise, including Security & Management, and proficiency in tools such as FSLogix, Citrix UPM, and WEM. Performance Tuning & Optimization: Work with the Infrastructure team to coordinate updates and patches, focusing on Citrix Session optimization and performance tuning. Implement Best Practices and optimization techniques across Citrix infrastructure, including Storefront, DDCs, MCS, and PVS. Monitoring & Issue Management: Proficient in granular monitoring of Citrix infrastructure and identifying potential issues proactively. Technical implementation skills in creating golden images (manual/automated builds) and vDisk sealing processes. Citrix Scripting & Automation: Citrix PowerShell scripting knowledge for administering tasks such as session management, application property management, and VDI power management. Tools Knowledge: Experience with Citrix NetScaler, Citrix ADM, and Citrix Director for user session management and reporting. Knowledge of Citrix ShareFile and MDM solutions. The Skills You Bring: Incident & Problem Management: Prioritize and manage major incidents based on business impact, ensuring effective resolution and client satisfaction. Ability to analyze, research, and collaborate on external systems integration to meet customer and business requirements. Technical Leadership & Collaboration: Provide and receive technical direction to ensure deadlines are met, and contribute to team efforts by accomplishing related tasks as needed. Proficient in working within a high availability environment, with a focus on security and process adherence (e.g., ITIL). Autonomous & Creative Work Style: Ambitious and self-driven, with a proven ability to manage time effectively and meet targets/goals. Adaptable and intuitive, managing change with ease while maintaining a creative approach to tasks. Up-to-date Technical Knowledge: Stay updated with the latest technologies by attending workshops and reviewing relevant publications to continually enhance expertise. Why Join Ericsson? At Ericsson, you'll have the opportunity to push the boundaries of what's possible, building innovative solutions to tackle some of the world's most challenging problems. You'll work alongside a team of diverse innovators committed to going beyond the status quo. Here, you'll be challenged, but you'll never be alone collaborating with colleagues who share your passion for innovation and excellence. Ready to take your career to the next level at Ericsson? Apply today and be part of our journey to redefine the future of telecommunications!

Job Description: 7+ years experience as a Windows server, VMWare vSphere, vCenter, ESXi Host, geographically dispersed enterprise (minimum 500 servers) Vetted experience in VMWare ESXi host support Administration and Cluster management, CLX, In-depth knowledge of VMware Site Recovery Install, configure and manage a highly available and scalable virtual infrastructure based on VMWare Provide planning, installing, configuring, and upgrading support for vSphere, vCenter Experience in the installation, configuration, and administration of components in a large environment centered around best practices, to include vCenter, VMware Update Manager, vCenter Operations Manager, vCenter Orchestrator, vCenter Cloud Automation Center, vCenter Site Recovery Manager Experience with server consolidation / virtualization for HW reduction and site migrations via V2V and P2V Experience in upgrading ESXi hosts and VM guests using VMware Update Manager Experience working with various levels of technical individuals at remote locations and vendors to resolve problems or in implementing new solutions Experience using a ticket management system for work prioritization and daily workload management

You will have - Bachelor s degree in Computer Science or similar 10-15 years of experience as a Backend developer You will definitely possess these skills Focus on efficiency, user experience, and process improvement. Excellent project and time management skills. Strong problem solving and verbal and written communication skills. Experience developing Distributed backend software and frameworks. Excellent knowledge in Java or Python or Go Excellent knowledge in Spring boot and Micro services architecture Proficiency with PostgreSql, mySQL Understanding of functional programming and CI/CD pipeline Working experience in microservices, containers, MessageQueues, Flink or similar Experience in building REST based API Knowledge in version control systems (e.g., SVN, GIT) Working experience of applying principles of computer science, Data structures, operating systems concepts. Good for you to have Have working knowledge of network protocols. Knowledge in SASE space Experience of event streaming platforms like Kafka Experience using CI/CD pipeline using Gitlab/Jenkins Time-series DB like clickHouse, Druid etc Circuit breaker frameworks like Hystrix Knowledge in Docker Bird s eye view of your role Build high quality backend infrastructure using the modem data pipelines. Scale distributed applications, write code, and deliver with speediness and quality. Compile and analyze data, processes, and code to troubleshoot problems and identify areas for improvement. Interact with internal customers, PMs to define the product and technologies. Produce high quality software that is unit tested, code reviewed, and checked in regularly for continuous integration. Participate in code and design reviews to maintain our high development standards. Debug production issues across services and multiple levels of the stack. Collaborate with cross-org teams across the company. Employee Value Proposition (EVP): At Aryaka, we offer a dynamic and innovative work environment where you will have the opportunity to make a significant impact in the network security industry. Our commitment to cutting-edge technology and customer satisfaction provides a platform for continuous learning and professional growth. Qualification : Bachelors degree in Computer Science or similar.

Description - Job Summary This role is responsible for conducting moderately complex financial analysis tailored to specific functions or business units, offering crucial analytics to drive key decision making. The role ensures adherence to reporting standards, collaborates with department heads on budgets and long-term plans, and produces regular and ad-hoc financial reports for stakeholders. The role also fosters a knowledge management culture, utilizing expertise to address diverse challenges within the framework of company policies and procedures. Responsibilities Performs moderately complex financial analysis that is either transactional or analytical in nature, for specific functions or business units. Addresses complex business issues and provides valuable analytics to support key business initiatives. Conducts appropriate financial analysis to determine trends, observe relationships and develop ratios used in forecast models. Acquires a comprehensive understanding of the organization's financial processes and gains proficient knowledge of the company's operations and business. Establishes and maintains relationships with business leaders to ensure fulfillment of financial analyses objectives. Ensures compliance with reporting standards and corporate policies and the integrity of external and internal reporting. Collaborates with department heads to develop annual budgets and long-term financial plans. Generates regular and ad-hoc financial reports for management, executives, and other stakeholders. Develops conclusions, recommendations, and written reports, contributing proactively through research and data analysis support, and sharing knowledge to foster a knowledge management culture. Works independently on moderate scope problems, applying professional expertise, exercising judgment, and resolving various issues by following company policies and procedures. Education & Experience Recommended Four-year or Graduate Degree in Business Administration, Economics, Finance, or any other related discipline or commensurate work experience or demonstrated competence. Typically has 2-4 years of work experience, preferably in financial management, internal audit, accounting, or a related field or an advanced degree with little or no work experience. Preferred Certifications Certified Public Accountant (CPA) Certified Financial Analyst (CFA) Knowledge & Skills Accounting Auditing Automation Corporate Finance Data Analysis Economics Finance Financial Analysis Financial Modeling Financial Planning Financial Services Financial Statements Generally Accepted Accounting Principles Internal Controls Investments Key Performance Indicators (KPIs) Process Improvement Profit And Loss (P&L) Management SAP Applications Variance Analysis Cross-Org Skills Effective Communication Results Orientation Learning Agility Digital Fluency Customer Centricity Impact & Scope Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input. Complexity Responds to routine issues within established guidelines. Qualification : Graduate Degree in Business Administration, Economics, Finance, or any other related discipline

Position: Support Engineer Location: Bengaluru, India Category: Information Technology Job Type: Full-time, Salaried About the Role: As a Support Engineer at Cargill, you will provide expert technical support to Salesforce customers, troubleshooting issues, resolving complex problems, and explaining product features. You will ensure smooth platform operations, handle software installations and updates, and manage DevOps activities and quality assurance. This role requires a strong understanding of Salesforce applications, excellent communication skills, and a problem-solving mindset to ensure customer satisfaction and operational efficiency. Key Responsibilities: Technical Troubleshooting: Diagnose and resolve technical issues across various Salesforce modules, including Sales Cloud and Service Cloud. Analysis & Support: Analyze system logs, error messages, and data discrepancies to identify root causes and provide timely solutions to customers via phone, email, and online platforms. Clear Communication: Simplify complex technical concepts and explain them in an understandable manner to users with varying technical expertise. High-Priority Issue Resolution: Handle critical customer issues (P1, P2) and ensure timely updates to stakeholders. Customer Relationship Management: Build and maintain strong relationships with customers by understanding their needs and ensuring a positive experience. Case Management: Manage customer expectations and effectively communicate progress on support cases, escalating complex issues when necessary. Other Duties: Perform additional tasks as assigned, in line with team objectives and customer needs. Qualifications: Minimum Qualifications: Experience working with Salesforce (Sales Cloud, Service Cloud, Marketing Cloud); Salesforce certifications are a plus. Proficiency in Salesforce coding languages (Apex, Visualforce, Lightning) and configuration. Knowledge of ITSM processes such as Incident, Service Request, Change, and Problem management. Experience in stakeholder management and communication. Preferred Qualifications: 4-5 years of IT experience, with expertise in Salesforce platform support. Key Behaviors: Ability to independently solve technical issues related to Salesforce. Strong communication skills, with the ability to deliver clear and tailored information to diverse audiences. Qualification : 4-5 years of IT experience, with expertise in Salesforce platform support.

Job Title: Associate Consultant Location: Bangalore Project Role: Associate Consultant Qualification: B-Tech Experience: 4.5 - 8 Years Skills Required: Primary Skill: Cloud Architect Number of Positions: 1 Job Description: The Associate Consultant role is focused on managing and implementing cloud-based systems with expertise in Strimzi Kafka on Kubernetes platforms. You will work with Kafka security implementations, high-availability cluster setups, large-scale multi-node Kafka clusters, and more. Key tasks include disaster recovery using MirrorMaker or other tools, and proficiency in Apicurio Schema Registry, Grafana, and connector implementations (JDBC, Avro, JSON). Key Responsibilities: 1. Adhere to quality standards, regulatory requirements, and company policies. 2. Ensure positive customer experience and customer satisfaction (CSAT) through First Call Resolution and minimal rejected resolutions or reopens. 3. Contribute to creating proposals for service improvement plans. 4. Independently resolve tickets and meet SLAs for ticket volume and resolution time. 5. Provide on-call escalations or L3-level support, handling incident and problem management. 6. Contribute to knowledge base management, provide training to freshers, coach analysts, and participate in hiring drives. Technical Skills: 1. Strong experience in Strimzi Kafka on Kubernetes. 2. Proficiency with Apache/Confluent Kafka. 3. Experience in Kafka security implementations. 4. Expertise in setting up high availability clusters and managing large-scale multi-node Kafka clusters on Kubernetes. 5. Strong knowledge in disaster recovery using MirrorMaker or similar tools. 6. Experience with Apicurio Schema Registry in high-volume environments. 7. Knowledge of Grafana for cluster monitoring. 8. Working experience with JDBC, Avro, and JSON connectors. Qualification : Bachelor of Technology

Key Responsibilities: Mainframe Management & Support: Oversee and manage the z/OS mainframe environments and related technologies. Manage storage and related devices within the mainframe complex. Maintain complex profiles, update system exits, and ensure smooth system operations. Perform tasks related to system recovery during DR drills, and support the Disaster Recovery (DR) Exercises. Software Management & Installation: Install MVS software into SOS repository and manage software packaging using SMPE (System Modification Program/Extended). Implement software following the change process, execute MOM tickets for maintenance and IPLs, and apply software zaps to extend third-party software. Handle MVS Product Administration Requests, system recovery tasks, and software asset management (aligned with ITIL processes). Migration & Upgrades: Support MVS tasks for system migrations, LPAR builds, CPU swaps, and system upgrades. Handle CPU hardware refreshes, coupling facility SYSPLEX, and z/OS builds as part of refresh or migration projects. Work on ISV product replacement, and collaborate on client product upgrades and software assets management. Problem Resolution & Technical Leadership: Act as Subject Matter Expert (SME) for z/OS issues, and provide incident, problem, change, and software asset management solutions. Create I/O Configuration requests and assist in problem resolution for OMVS, Webserver, USS server activities, and HTTP configurations. Demonstrate REXX/Assembler/ISPF writing skills and provide technical leadership across the team. Audits & Compliance: Participate in internal and client audits, ensuring that findings are remediated and vulnerabilities are addressed in a timely manner. Follow processes related to license key management and ensure accurate asset tracking. On-call Support: Participate in 24/7 on-call rotation to support customers with their mainframe systems. Required Technical and Professional Expertise: Expertise in Mainframe z/OS Technologies: Hands-on experience with MVS software, SMPE, and z/OS builds. Strong background in storage management, OMVS/Webserver, USS server activities, and HTTP configurations. Software Management & Installation: Experience in software packaging, MVS tasks, and system recovery procedures. Knowledge of software zaps, license key management, and SMF data processing. Mainframe Operations & Maintenance: Experience with system recovery, hardware refresh, CPU swaps, and coupling facility SYSPLEX. Ability to handle Disaster Recovery (DR) Exercises and client migrations efficiently. Tools & Scripting: Proficiency in scripting tools like REXX, Assembler, and ISPF Dialogs for automating mainframe tasks. Problem Solving & ITIL Knowledge: Strong problem-solving skills to resolve technical issues in z/OS systems and ITIL knowledge for incident, problem, and change management. Desirable Qualifications: Mainframe Modernization Experience: Understanding and experience in mainframe migrations and modernization strategies. Experience in ISV Product Replacement & Client Support: Ability to handle ISV product replacements, client audits, and remediation activities. Certification & Training: Relevant certifications or extensive experience in mainframe systems, z/OS, or related fields.