Problem Resolution Jobs in Noida

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Job Title: Human Resource Manager Location: Noida Experience Required: 6 to 11 years Employment Type: Full-Time Interview Process Round 1: Initial Interview with HR Round 2: Final Interview with Operations Team About the Role We are looking for an experienced and dynamic Human Resource Manager to lead and manage our HR operations in Noida. This role involves end-to-end ownership of HR strategies, recruitment, employee engagement, performance management, and compliance. The ideal candidate will be a proactive problem solver with deep knowledge of HR best practices and Indian labor laws. Key Responsibilities

Job Title: AS400 (iSeries) Administrator Job Summary We are looking for an AS400 (iSeries) Administrator to provide L3 support, incident management, and service improvements while ensuring adherence to quality standards, regulatory requirements, and company policies. The role requires working in US time zones, and candidates may be offshore-based or located in Mexico. Key Responsibilities System Administration & Support: Independently resolve tickets and ensure adherence to SLA requirements (volume & time). Provide L3 level support and manage incident & problem resolution. Ensure First Call Resolution (FCR) and minimize rejected resolutions or reopened cases. Service Management & Continuous Improvement: Contribute to Service Improvement Plans and Knowledge Base Management. Participate in proposal creation to drive service enhancements. Support on-call escalations and ensure high customer satisfaction (CSAT). Training & Hiring Contributions: Train new hires and mentor junior analysts. Conduct interviews and participate in hiring drives. Required Skills & Experience Technical Skills: Expertise in AS400 (iSeries) administration. Strong understanding of incident & problem management. Soft Skills: Ability to work independently and resolve escalations efficiently. Strong customer focus with experience in client engagement & CSAT improvement. Excellent communication and mentoring skills.

Plasma Computing is a leading Business Intelligence Solutions and IoT Platforms provider with an international reputation of its IoT/M2M, Business Process Automation, Workflows and Big Data Visualization Platforms. Our location is on 3010 Lyndon B Johnson Freeway #1515, Dallas, TX 75324 . We are looking for a brilliant candidate to fill our IT Help Desk Executive position at Plasma. This is a client facing role and requires ability to manage multiple projects, and to work with global teams. Essential Duties and Responsibilities: 1-2 years of IT experience with Help Desk Support. Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries/tickets on time either in person or over the phone or via tickets. Write training manuals. Maintain the daily performance of computer systems. Respond to email messages for users seeking help. Ask questions to determine the nature of the problem. Walk the customer through the problem-solving process. Install, modify, and repair computer hardware and software. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Follow up with customers to ensure issue has been resolved. Run reports to determine malfunctions that continue to occur. Qualification : 1-2 years of IT experience with Help Desk Support.

Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology

Job Summary: As a Senior DevOps Engineer, you will be responsible for maintaining and enhancing the CI/CD pipelines, developing deployment scripts, and troubleshooting deployment problems on the Hadoop platform. This role requires a deep understanding of DevOps principles, automation, and CI/CD tools such as Jenkins and Ansible. You will work closely with external teams to align DevOps practices, assist with maintaining OpenShift Kubernetes clusters, and contribute to the automation of testing and deployment processes. Strong communication skills are essential, as this is a team assignment and will involve collaboration with international teams. Key Responsibilities: CI/CD Pipeline Management: Maintain and develop continuous integration/continuous deployment (CI/CD) pipelines using Jenkins. Develop and manage Ansible deployment scripts to automate infrastructure provisioning and application deployment. Collaborate with External Teams: Act as the main point of contact when discussing DevOps-related needs with external teams. Kubernetes Cluster Management: Help maintain OpenShift Kubernetes clusters, ensuring smooth deployment and scaling of applications. Troubleshooting and Debugging: Troubleshoot deployment problems on the Hadoop platform to ensure seamless operation. Development of Utilities: Develop small utilities and tools to assist with the CI/CD pipeline, improving overall automation efficiency. Knowledge Sharing: Share knowledge about the DevOps mindset and solutions through internal training sessions, demos, and presentations. Required Knowledge and Experience: CI/CD Expertise: Strong experience with Jenkins or other CI/CD automation suites, enabling robust build, test, and deployment pipelines. Linux Expertise: Very good knowledge of Linux systems, with strong skills in scripting for automation (e.g., Bash, Python). Kubernetes and Containerization: Basic understanding of Kubernetes and Linux containers to manage and deploy applications. Scripting and Programming: Basic programming skills in Python, Go, or Ruby for automating tasks and developing small utilities. Agile Environment Experience: Familiarity with working in an agile setup with international teams. Nice to Have: Hadoop Ecosystem Knowledge: Familiarity with the Hadoop ecosystem is a plus, as the project involves working with data lakes built on Hadoop technologies. Additional Responsibilities: Customer Experience & KPI Management: Ensure positive customer experience (CSAT) by achieving First Call Resolution and minimizing Reopen Cases and Average Handling Time (AHT). Adhere to defined KPIs, processes, ITIL delivery and quality standards, and regulatory requirements. Support and Documentation: Maintain high login efficiency and availability for customers, documenting identified risks, issues, and mitigation plans. Contribute to the execution of BCP/DR plans. Value-Adding Activities: Participate in knowledge base updates and self-development activities to stay current with new technologies and industry best practices. Ideal Candidate Profile: The ideal candidate will have a strong DevOps background, particularly in automation and CI/CD pipelines, as well as a solid understanding of Kubernetes, Linux, and scripting. The role requires a proactive approach to troubleshooting, collaborating with cross-functional teams, and continuously improving the automation and deployment processes to support the company's ecosystem, particularly around Nordea s Enterprise Data Lake. Strong communication and a collaborative mindset are key for success in this position.

Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology

Account Manager Location: Noida Experience: 2 4 years Role Overview We are seeking a proactive and customer-focused Account Manager to manage end-to-end client relationships and ensure maximum satisfaction and value delivery throughout the customer lifecycle. You will be the primary point of contact, supporting clients to achieve optimal results with our Hotelogix services. Key Responsibilities Own the entire client relationship from contract signing through account setup, training, go-live, and ongoing support. Conduct customer training sessions, refresher programs, and assist during the onboarding and go-live phases. Monitor customer usage and performance to identify opportunities for increased engagement and ROI. Proactively reach out to customers to provide business support and ensure their success with our services. Escalate customer concerns or potential risks to the Head of Global Support promptly. Build and nurture win-win relationships with new and existing clients. Coordinate with customers on renewals, payments, and contractual matters. Participate in regular account reviews with senior management to discuss service issues, revenue, profitability, and action plans. Maintain and adhere to internally defined SLA targets and contribute to process improvement initiatives. Adapt quickly to new technologies, processes, and organizational changes. Skills & Requirements Minimum Graduate with 2+ years experience in customer support, service, or account management. Strong analytical, organizational, and interpersonal skills. Excellent communication abilities with a customer-centric mindset. Proficient in MS Word, Excel, PowerPoint, and Outlook. Ability to multitask and thrive in a fast-paced environment. Professional, get-it-done attitude with high work ethics. If you re passionate about building strong client relationships and delivering exceptional service we want to hear from you!

Assistant Manager Direct Taxation Location: Noida Division: Finance & Accounts Employment Type: Full-time Experience Required: 7 8 Years Position Overview We are looking for an experienced Assistant Manager Direct Taxation to join our team. This role will be responsible for managing monthly direct tax compliance, including international tax matters, and providing support across various direct tax activities within the organization. Key Responsibilities Review withholding tax implications on payments to non-residents. Assist in preparing and depositing quarterly advance tax payments and related tax challans. Support the preparation of Tax Audit schedules and transfer pricing documentation. Assist in the preparation and filing of annual Income Tax returns and other related filings. Prepare submissions and responses for income tax assessments, CIT(A) matters, and other tax-related queries. Collaborate with Statutory and Internal Auditors to provide necessary tax data. Monitor and report on direct tax compliance in monthly MIS. Assist in tax planning and restructuring initiatives, suggesting innovative tax solutions. Review books of accounts for accuracy in TDS deductions and compliance. Oversee monthly TDS compliance, ensuring timely submission of TDS returns. Preferred Educational Qualifications Qualification: B. Com (Hons.) & Chartered Accountant Experience: 5-6 years of hands-on experience in direct tax (including international tax) compliance. Required Skills & Competencies In-depth knowledge of direct tax trends, including international taxation. Strong understanding of accounting systems (preferably S4HANA / SAP ECC) and direct tax compliance. Ability to plan, coordinate, and prioritize tasks effectively. Strong analytical, technical, and interpretational skills. Excellent interpersonal skills and experience in cross-functional team coordination. Experience in representing the company before Income Tax authorities. Familiarity with indirect taxation (preferred). Required Knowledge Proficient in SAP modules and MS Office (Excel, Word). Qualification : B. Com (Hons.) & Chartered Accountant

Job Title: Lead Software Engineer Location: Noida, India Overview: Join Addverb and be part of a transformative journey as we revolutionize warehouse operations through automation. As the Lead Software Engineer, you will provide strategic guidance and technical leadership to the development team, empowering them to design and deliver innovative, high-quality products. Addverb, the largest robotics company in India, offers you the chance to work in a collaborative, dynamic environment that thrives on diversity and multidisciplinary collaboration. With international exposure and a flexible work culture based on freedom and responsibility, Addverb provides endless opportunities for personal and professional growth. Role Overview: As the Lead Software Engineer, your primary responsibility is to provide technical leadership, ensuring the team delivers innovative products on time and to the highest quality standards. You will take full ownership of product development and implementation, leading your team to execute projects successfully while exceeding customer expectations. Your role will also involve fostering collaboration across teams to ensure the seamless execution of tasks and the achievement of project goals. Key Responsibilities: Project Planning and Coordination: Ensure tasks are created on Azure before project implementation begins. Collaborate with the Project Management team to finalize resource requirements based on task timelines and scope. Database and Application Design: Work with the Software Architect to define the database and application structures based on project requirements. Code Review and Integration: Ensure all assigned tasks align with the Functional Requirement Document (FRD). Review and merge code changes implemented by the development team, ensuring consistency and high-quality output. Hands-on Product Development: Take an active role in hands-on development for the assigned product or module, ensuring high standards of code quality and functionality. Customer Collaboration: Engage with customers to fully understand their automation requirements, ensuring the product meets their needs and expectations. Key Skills, Qualifications, and Experience: Education: B.Tech in Computer Science, Information Technology, or a related field. Experience: 5-8 years of experience in software development, with a proven track record of delivering successful products. Technical Expertise: Strong understanding of software development principles, database architecture, and application design. Project Management Collaboration: Experience working closely with project management teams to align development efforts with timelines and resource requirements. Hands-on Development: Experience in hands-on development, including coding, debugging, and troubleshooting, especially in product and module development. Customer Interaction: Ability to work directly with customers to understand their needs and translate those into technical solutions. Innovative Work Environment: Work at the forefront of warehouse automation and contribute to revolutionary robotics technology. Collaborative Culture: Collaborate with like-minded, intellectual professionals in a diverse and dynamic environment. Growth Opportunities: Access international exposure, a flexible work culture, and endless opportunities for personal and professional development. Freedom with Responsibility: Thrive in a culture that values autonomy while empowering you to take ownership of projects and drive their success. If you're an experienced software engineer passionate about robotics and automation, join us at Addverb to make a meaningful impact in the world of warehouse technology. Qualification : B Tech (CS/ IT or equivalent)

Job Description: Project Manager (Digital Marketing - SEO) Preferred Experience: Exposure to US/International Clients (Preferred). Prior experience in Digital Marketing (SEO), Project Coordination, or Project Management roles. Key Responsibilities: Manage projects and establish professional and profitable relationships with key personnel and clients. Coordinate with various departments (support, service, technology) to ensure seamless client account management. Oversee client receivables, monthly retention planning, and execution. Document client requests and feedback to ensure timely follow-up and resolution. Achieve strategic customer objectives and account plans defined by management. Lead solution development efforts to address customer needs while keeping internal teams updated. Maintain a consistent schedule of online meetings to manage performance objectives and customer expectations. Skills & Qualifications: Excellent written and verbal communication skills. Ability to engage and generate interest during client interactions (calls & emails). Strong relationship-building skills (internal, external, and cross-cultural). Ability to maintain a positive and motivational attitude under pressure. Proficiency in MS Word, MS Excel, and MS PowerPoint. Project Management, Digital Marketing, and Technical skills are preferred. Fixed working hours 5 days a week. Attractive incentives. Young and vibrant work culture. Preferred Location: Noida

Role Overview: The Director of Delivery at ACS - GDC will lead a multi-disciplinary team delivering digital experience solutions to Adobe customers. This role encompasses practice management, team development, business performance oversight, and customer leadership. The director will collaborate with other practice managers, business units, and customers to drive the growth and success of Adobe s solutions. Key Responsibilities: Practice Management & Team Leadership: Align practice team with organizational goals; manage headcount and organizational needs. Own the recruitment, onboarding, and mentorship of team members. Lead internal communications, practice meetings, and performance reviews. Oversee business performance, including revenue acceleration, backlog management, and expense management. Ensure a balance between onshore and offshore resources to meet margin goals. Customer Leadership: Support pre-sales activities and approval of deals. Assist with customer-facing issues and engage in customer-critical discussions. Travel onsite to maintain relationships, gather feedback, and ensure the delivery of successful engagements. Thought Leadership & Collaboration: Contribute to thought leadership in industry verticals and technical/strategy competencies. Drive collaboration with internal teams like the Center of Excellence and Business Management. Support the development of reusable practices and methodologies, ensuring delivery readiness. Team Development & Mentorship: Lead the development of team members through mentorship, career planning, and feedback. Cultivate top talent and assist in career progression, including promotions and performance management. Plan and execute skill development initiatives in collaboration with enablement teams. Required Qualifications: Experience: 22+ years of experience, with at least 12 years in a consulting management role and 10+ years as a client-facing consultant. Proven experience leading teams in delivering enterprise-scale technology solutions, particularly in digital marketing and enterprise software. Experience in content management, web analytics, campaign management, and other digital marketing technologies. Track record of building new teams and driving organizational transformation. Skills: Strong verbal, presentation, and written communication skills, including executive-level communications. Excellent problem-solving, conflict resolution, and negotiation skills. Ability to collaborate with diverse teams and lead projects with varied strengths. Exceptional organizational, team-building, and leadership skills, with the ability to manage cross-functional teams in complex environments. Other Requirements: Ability to lead in an uncertain and ambiguous environment. Willingness to travel up to 50%.

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

The Role As an Enterprise Data Management Technical Specialist based in Gurgaon, India, you will spearhead the design, configuration, and implementation of cutting-edge EDM solutions. You will work closely with cross-functional teams, mentor junior members, and ensure accurate and compliant data management. Reporting to Raj Ethiraj, this role is pivotal in driving business profitability through impactful product enhancements. Key Responsibilities Solution Design & Implementation: Lead the design and configuration of EDM solutions tailored to client and product requirements. Project Leadership: Manage end-to-end EDM projects, ensuring timely delivery and high-quality results. Data Integrity & Compliance: Develop and optimize data validation and matching rules to ensure data accuracy, consistency, and regulatory compliance. Integration & Troubleshooting: Configure data integration processes from diverse sources and resolve complex data issues efficiently. Cross-Functional Collaboration: Partner with Product Business Analysts, Project Managers, and development teams to align on product goals and client feedback. Mentorship: Guide junior team members, fostering a culture of continuous learning and best practices in EDM. Metrics & Innovation: Establish product success metrics, propose new features, and drive innovation in implementation processes. UX Collaboration: Work with UX teams to conceptualize and visualize product features, ensuring user-friendly designs. Qualifications Must-Have Skills: Minimum of 6 years of hands-on experience in EDM solutions or similar platforms. Proficiency in SQL, database management, and platform architecture. Strong understanding of financial data and capital markets processes. Proven leadership in product strategy and stakeholder collaboration. Experience in Agile methodologies, with tools like Azure DevOps and Confluence. Familiarity with multi-cloud deployments (AWS and Azure). Knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Expertise in data governance and quality management. Nice-to-Have Skills: Certifications in data management or related technologies. Experience with key market data providers like Bloomberg, Reuters, and SIX. Strong problem-solving skills and attention to detail. Proficiency in writing User Stories, Use Cases, and acceptance criteria. Client-facing skills to ensure successful project delivery and satisfaction. What s in It for You? Collaborate with a global, cross-functional team. Contribute to the success of an award-winning EDM platform. Opportunity to work on cutting-edge technologies like automation, GenAI, and cloud platforms. Mentor and grow a high-performing team. Qualification : Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX.

Job Title: Key Account Manager Location: Noida Function: Airtel Business - Domestic Sales - Enterprise Business Experience: 2 to 6 years Employee Type: Full-time Job Purpose Manage end-to-end telecom and connectivity solutions for a portfolio of 30-35 enterprise accounts, primarily mid to large segment. Drive sales and revenue growth by promoting Data, Voice, VAS, and new product offerings, while ensuring customer satisfaction and retention. Key Responsibilities Build and maintain strategic relationships with key decision makers at multiple levels, including CXOs. Drive revenue growth within assigned accounts through effective account management, focusing on Data and Voice services. Promote solution selling and increase penetration of new products in emerging markets. Collaborate with internal teams (BSG, CE, Networks) and external partners/vendors to achieve business targets and ensure excellent service delivery. Meet business targets related to order booking, revenue generation, collections, new account acquisition, and churn control. Key Competencies Strong commercial acumen with the ability to drive profitable sales. Expertise in consultative selling tailored to enterprise clients. Customer service orientation with a focus on relationship management. Skilled in key account planning and management. Executive presence and confidence in handling CXO-level discussions. Solid understanding of enterprise and carrier telecom products. Excellent negotiation skills. Creative approach to attracting and engaging target customers. Persistent and proactive in following up on sales opportunities.

Job Title: Corporate Legal Counsel Location: Noida Company: EaseMyTrip.com Experience Required: 2 to 7 years Employment Type: Full-Time About the Role: EaseMyTrip.com is seeking a skilled Legal Counsel to manage a variety of corporate legal matters, particularly focused on contract drafting, negotiation, compliance, and intellectual property management. The role involves providing strategic legal support to senior management, ensuring regulatory compliance, and collaborating with cross-functional teams in a fast-paced travel-tech environment. Interview Process: HR Round Final Round with Operations Team Key Responsibilities: Contract Drafting & Review: Prepare, review, and manage commercial contracts including: Vendor & Service Agreements MOUs, NDAs, LOIs Reseller, Licensing, and Master Services Agreements Negotiation: Lead legal negotiations with internal teams and external attorneys. Compliance: Ensure adherence to all applicable corporate laws and regulations. IPR Management: Collaborate with product teams for patent/trademark identification. Conduct searches and draft filings for trademarks and other IP. Legal Document Administration: Maintain legal templates and records of executed contracts. Legal Research: Support contract creation and legal decisions with solid research. Training: Mentor junior legal staff and conduct internal sessions on compliance and legal awareness. Strategic Counsel: Advise leadership on legal implications of business strategies. Preferred Candidate Profile: Education: LLB or LLM (mandatory) Additional certifications in IPR or Corporate Law (preferred) Experience: 2 7 years in a similar legal role, preferably in a global or tech-focused firm Legal Expertise: Strong grasp of contract law, especially US & international contracts Knowledge of corporate compliance and data protection laws Technical Skills: Proficient in MS Word (standard & advanced contract features) Experience with legal management tools (preferred) Soft Skills: Excellent communication and negotiation skills Analytical thinker with a proactive, solution-oriented mindset Strong integrity and the ability to handle confidential information Be a part of one of India s fastest-growing travel technology platforms Work on impactful, high-stakes legal matters in a dynamic and innovative environment Opportunity to grow and shape the legal function of a well-established tech company Qualification : A graduate or postgraduate degree in law. Additional qualifications in intellectual property rights or related laws are preferred.

Manager Engineering Company: Zet Town India Private Limited (Zetwerk Electronics) Location: Noida Employment Type: Full-Time Department: Engineering Experience Required: 15+ Years (including 6+ years in a managerial role) About Zetwerk Electronics Zetwerk Electronics, a division of Zetwerk, is one of India s most dynamic players in the ESDM (Electronic System Design and Manufacturing) sector. With seven state-of-the-art facilities and the capability to produce two devices per second, we power global and Indian supply chains across high-growth industries with unmatched speed, quality, and cost-efficiency. Our diversified portfolio includes: Telecom: End-to-end 5G infrastructure manufacturing Consumer Durables: ODM/EMS for global appliance brands Hearables & Wearables: Full-cycle IoT device manufacturing Televisions & Displays: High-volume production at our Dharuhera plant IT Hardware: Motherboards, SSDs, and storage components Precision Assembly (CORY Connectors): Specialized solutions for 5G, EVs, and industrial applications At Zetwerk Electronics, we empower our team to excel, innovate, and lead. We emphasize structured training, continuous improvement, and cross-functional exposure. Our blend of advanced manufacturing, domain expertise, and quality excellence makes us a key force shaping India s electronics ecosystem. Role Overview As Manager Engineering, you will lead engineering operations for high-mix, high-volume manufacturing. This includes planning, process optimization, cross-functional coordination, and team leadership. You ll play a key role in ensuring operational efficiency, quality, and timely delivery while supporting innovation and scalability in our production systems. Key Responsibilities Drive manpower planning, layout optimization, line balancing, and productivity enhancement. Monitor and improve Industrial Engineering metrics: UPH (Units Per Hour), UPPH (Units Per Person per Hour), OEE (Overall Equipment Effectiveness), space utilization, etc. Support New Product Introductions (NPIs) through: Fixture/tooling readiness Line setup and configuration Operator training Ensure test coverage and DFT (Design for Testability) compliance. Support root cause analysis and debugging of production failures. Maintain high uptime of tools, jigs, and test equipment via preventive and breakdown maintenance. Champion lean manufacturing practices including 5S, Kaizen, and SMED. Monitor and improve KPIs like FPY (First Pass Yield), OEE, and DPMO (Defects Per Million Opportunities). Collaborate closely with Quality, Production, Supply Chain, and Program Management to meet performance goals. Required Qualifications Bachelor s or Master s degree in Electronics, Industrial Engineering, or related discipline. Minimum 15 years of experience in the EMS industry, with 6+ years in a managerial or leadership role. Strong technical expertise in: SMT, THT, PCBA, and box-build processes Proven track record in project management, team leadership, and cross-functional collaboration. Excellent communication, problem-solving, and stakeholder management skills. Join Us This is your opportunity to be part of a high-impact team that's reshaping electronics manufacturing in India. If you're ready to lead with purpose, drive operational excellence, and make a lasting mark in the EMS industry Zetwerk Electronics is the place for you. Qualification : Bachelors or Masters degree in Electronics Engineering, Industrial Engineering, or related field.

Job Title: Project Manager Location: Noida, India Experience: 7+ years Education: Bachelor s Degree in Computer Science, Engineering, or related fields About the Role We are seeking a skilled Project Manager to lead cloud infrastructure projects, cloud migrations, and DevOps initiatives. You will manage the entire project lifecycle from discovery and requirements gathering to deployment, testing, and cutover while ensuring seamless delivery within scope, budget, and timeline. This role involves working closely with cross-functional teams and high-level stakeholders to drive successful cloud projects on AWS, Azure, Google Cloud, or private clouds. Key Responsibilities Manage cloud infrastructure projects including deployments, migrations, and DevOps implementations across public and private cloud environments. Oversee all project phases: discovery, requirements gathering, infrastructure setup, testing, cutover, disaster recovery (DR), and security assessments. Define and control project scope, create detailed work plans, manage resources, set deadlines, allocate tasks, and track progress. Conduct RAID (Risks, Assumptions, Issues, Dependencies) analysis and implement project governance processes. Proactively manage project changes, identify potential risks or crises, and develop contingency plans. Lead stakeholder engagement and manage high-level communication with clients, program boards, and project sponsors. Facilitate project status meetings, provide progress reports, and escalate issues timely with recommended corrective actions. Identify interdependencies among stakeholders and ensure alignment to mitigate risks. Resolve conflicts and issues within project teams and client interactions to maintain smooth execution. Use project management tools such as JIRA, Zoho Project, MS Project for effective planning and tracking. Required Skills and Experience 7+ years of project management experience with a focus on cloud infrastructure, cloud deployments, migrations, and DevOps projects. Strong knowledge of cloud deployment lifecycle stages, including DR and security assessments. Proven experience migrating workloads across AWS, Azure, Google Cloud, and private cloud environments. Expertise in scope management, project planning, WBS management, resource allocation, and project documentation. Ability to manage multiple projects and deliver results under tight deadlines. Excellent communication, presentation, and stakeholder management skills, including direct client interaction and leading status meetings. Proficient in project management tools such as JIRA, Zoho Project, and MS Project. Certification in PMP, Scrum Master, or Prince2 is required. Proficient in Microsoft Excel, Word, and PowerPoint. Strong analytical, problem-solving, decision-making, and organizational skills. Customer-focused, proactive, and highly responsive attitude. Preferred Qualifications Hands-on experience with AWS cloud implementations and architectures. Familiarity with Agile methodologies, especially Scrum. Experience managing fixed-price engagements. Basic understanding of AWS cloud design patterns and architecture principles. Education Bachelor s degree in Computer Science, Engineering, Science, Mathematics, Statistics, Commerce, or Total Quality Management. Apply now to join a dynamic team managing cutting-edge cloud projects and driving digital transformation! Qualification : Bachelors Degree in computer science or Engineering

Associate

Job Title: Senior Software Developer (Java) Location: Noida, India (Work from Office) Employment Type: Full-Time Industry: SaaS | Enterprise Software | Technology About the Role We are looking for a Senior Software Developer (Java) who is passionate about designing and building high-performance, scalable, and robust enterprise-grade applications. You will work closely with our cross-functional product and engineering teams to deliver innovative features that drive business impact. If you're a hands-on Java developer with a strong grasp of object-oriented programming, multi-threading, database integration, and REST API development, we d love to hear from you! Key Responsibilities Design, develop, and maintain Java-based applications using Core Java and modern backend practices. Collaborate with business analysts, designers, and developers to understand project requirements and translate them into scalable software solutions. Write clean, efficient, and modular code following industry standards and best practices. Troubleshoot, debug, and resolve software bugs and technical issues. Participate in code reviews to maintain high-quality standards and codebase consistency. Integrate backend systems with MySQL databases, web services, and third-party APIs. Develop and document technical artifacts including system design, release notes, and support guides. Adhere to Agile development methodologies, contributing to sprint planning, retrospectives, and daily standups. Continuously stay up-to-date with the latest trends and updates in Java development and SaaS technologies. Collaborate with QA, DevOps, and UI/UX teams for seamless feature delivery. Requirements Educational Background Bachelor s or Master s degree in Computer Science, Software Engineering, or related technical discipline. Technical Skills 3+ years of hands-on experience in Core Java programming. Proficiency in object-oriented programming (OOP), data structures, and algorithms. Experience with multi-threaded applications and performance optimization. Strong experience with MySQL or other relational databases and writing complex, efficient queries. Working knowledge of RESTful API design and development. Familiarity with Git, Maven, or other version control and build tools. Prior experience in a SaaS product environment is a strong advantage. Exposure to cloud platforms like AWS or Azure, and containerization with Docker is a plus. Soft Skills Excellent problem-solving skills and analytical thinking. Strong collaboration and communication skills to work effectively within cross-functional teams. Self-starter attitude with the ability to take ownership of tasks and deliver independently. Work with cutting-edge AI-driven SaaS platforms. Join a high-growth, innovation-led team transforming enterprise customer experience. Competitive compensation with performance-based growth. Supportive and fast-paced culture with opportunities to work on complex backend challenges. Access to learning resources and tools for continuous upskilling. Apply today and be a part of a passionate tech team driving real-world impact through code! Qualification : Bachelors or Masters degree in Computer Science, Software Engineering, or related technical discipline.