Problem Solving Jobs in Kolkata

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field

Project Coordinator Location: Kolkata, India Experience: 6 Years Employment Type: Full-time Role Overview: We are looking for an organized and detail-oriented Project Coordinator to support project execution and ensure smooth workflow across multiple projects in Kolkata. The ideal candidate will have excellent communication skills, strong administrative capabilities, and experience coordinating complex projects, particularly AMC and WBT projects. Key Responsibilities: Prepare and communicate financial and progress reports to relevant team members. Create monthly progress reports and track milestone delivery, ensuring timely updates. Manage multiple AMC and WBT projects simultaneously, maintaining clear documentation. Prepare and review project documentation using MS Word and PowerPoint. Monitor daily project workflows by conducting organized scrum calls with project teams. Provide detailed project updates and reports to project managers and clients. Organize reports, contracts, and invoices for efficient access and reference. Plan and coordinate meetings, manage project logistics, and facilitate smooth communication. Utilize tools to monitor working hours, project plans, and expenditures. Serve as a point of contact, communicating project status to all participants. Identify risks and opportunities, and assist in removing obstacles to maintain project progress. Required Skills: Exceptional verbal, written, and presentation skills. Ability to work independently and collaboratively within a team environment. Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Strong organizational skills, with experience in file management and administrative procedures. Ability to manage multiple priorities and work effectively under tight deadlines. Familiarity with project tracking tools and methodologies such as scrum. Eligibility Criteria: Education: Post-Graduation in Management or a technical field preferred; Graduation in Management or related technical field required. Experience: Minimum 6 years of experience as a Project Coordinator or in a similar role. Proven ability to handle multiple projects and communicate effectively with diverse stakeholders. Qualification : Post-Graduation in Management or a technical field preferred; Graduation in Management or related technical field required.

Senior Full Stack Developer (Laravel & React) Location: Kolkata, India Experience: 6+ Years Employment Type: Full-time Role Overview: We are looking for a highly skilled and experienced Senior Full Stack Developer with expertise in Laravel and React to join our development team in Kolkata. You will be responsible for designing, developing, and maintaining robust web applications, collaborating with cross-functional teams, and mentoring junior developers to ensure the delivery of high-quality, scalable, and secure software solutions. Key Responsibilities: Design, develop, and maintain complex web applications using Laravel (PHP) and React (JavaScript). Collaborate with product managers, designers, and backend/frontend developers to define and implement new features. Write clean, maintainable, and well-documented code, adhering to industry best practices. Integrate RESTful APIs and third-party services into the application ecosystem. Optimize application performance, scalability, and security for both frontend and backend components. Conduct code reviews, enforce coding standards, and mentor junior developers. Troubleshoot, debug, and resolve software defects and production issues. Stay up to date with emerging technologies and advocate for tools and practices that enhance development processes. Required Skills: Strong proficiency in Laravel (PHP) for backend development. Deep expertise in React.js for building modern, responsive user interfaces. Solid experience with MySQL or other relational database systems. Proficient in HTML5, CSS3, JavaScript, and modern frontend libraries/frameworks. Understanding of state management tools such as Redux or Context API. Experience working with RESTful APIs and integrating third-party services. Familiarity with version control systems like Git. Strong problem-solving skills and attention to detail. Excellent communication, collaboration, and leadership skills. Eligibility Criteria: Experience: Minimum 6 years of hands-on experience in full stack web development. Education: Bachelor s degree in Computer Science, Engineering, or a related field. Equivalent practical experience will also be considered. Qualification : Bachelors degree in Computer Science, Engineering, or a related field. Equivalent practical experience will also be considered.

Position Title: Web Designer Location: Kolkata, India Category: Creative Design Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 3 years Job Description We are looking for a Senior or Intermediate Web Designer to join our creative team in Kolkata. The ideal candidate is experienced in Adobe Creative Cloud tools, scripting languages, and has a strong understanding of the latest UI design trends and web standards. Roles & Responsibilities Communicate professionally in English across teams and clients. Follow web standards and usability guidelines in design and development. Meet deadlines while managing multiple projects simultaneously. Adapt quickly to new technologies, design techniques, and project requirements. Create website mockups and translate marketing/informational content into functional websites and web apps. Skills Required HTML, CSS3, Bootstrap, jQuery, Basic JavaScript. WordPress (experience with theme builders like Elementor, Divi preferred). Adobe XD, Photoshop, Figma, Illustrator. Familiarity with CSS preprocessors (SCSS or LESS) preferred. Knowledge of Invision or Sketch is a plus. Requirements Bachelor s degree or higher (preferably in Computer Science, Graphic Design, or Web Development). Minimum 3 years experience in website mockup designing and front-end coding. Proficiency in HTML, CSS3, Bootstrap, jQuery, and basic JavaScript. Strong skills in designing mockups using Adobe XD, Photoshop, Figma, Illustrator. Experience with WordPress theme builders like Elementor or Divi preferred. Experience with CSS preprocessors such as SCSS or LESS preferred. Knowledge of Invision or Sketch is a plus. Strong grasp of latest UI/UX design concepts and web standards. Flexible working arrangements. Competitive compensation. Insurance benefits. Training and mentoring programs. Frequent team celebrations and events. Home office allowance. Paid leave and retirement benefits. Partial course funding for skill development. Team-building activities. Qualification : Bachelors degree or higher (preferably in Computer Science, Graphic Design, or Web Development).

Position Title: MERN Stack Developer Location: Kolkata, India Category: Software Developer Jobs Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 5 years (in relevant technologies) Job Description We are seeking a highly skilled MERN Stack Developer with deep expertise in MongoDB, React, and Node.js, supplemented by proficiency in modern frameworks like Next.js and Nest.js. The ideal candidate will have a strong command of TypeScript and be familiar with integrating AI capabilities into web applications using tools such as TensorFlow.js and OpenAI API. You will work on designing and building scalable applications while adhering to best practices in testing, version control, deployment, and documentation. Roles & Responsibilities Full-Stack Development: Design, develop, and maintain scalable and robust applications using MongoDB, React, and Node.js frameworks with a preference for Next.js and Nest.js. TypeScript Expertise: Write maintainable, type-safe, and scalable code in TypeScript. AI Integration: Integrate AI functionalities into applications and use AI-enabled development tools such as GitHub Copilot or Cursor. Testing & QA: Write unit and integration tests to maintain high code quality and ensure bug-free releases. Version Control: Manage code repositories and branching strategies using Git with industry-standard workflows. Deployment & Infrastructure: Deploy applications using containerization (Docker, Kubernetes) and cloud platforms like Azure or AWS. Business Logic & Troubleshooting: Analyze and implement complex business logic, debug and optimize large-scale applications. Code Documentation & Best Practices: Maintain comprehensive documentation and follow clean code principles and architectural best practices. Skills Required MongoDB React.js, Next.js Node.js, Nest.js, Express.js TypeScript (mandatory) Unit testing and integration testing frameworks Git workflows and repository management CI/CD pipelines Docker, Kubernetes, or cloud platforms (Azure, AWS) AI tools & libraries (TensorFlow.js, OpenAI API) RESTful API design and microservices architecture Requirements Minimum 5 years of professional experience in MERN stack development. Strong expertise in MongoDB, React.js, and Node.js; Next.js and Nest.js experience preferred. Mandatory proficiency in TypeScript and RESTful API development. Experience writing unit and integration tests. Expertise in Git version control and branch management. Experience with cloud platforms like Azure or AWS. Strong problem-solving and debugging skills. Excellent English communication and collaboration skills. Bachelor s degree in any stream, preferably Computer Science or Computer Applications. Preferred Skills & Qualifications Experience with Docker, Kubernetes, or other containerization and orchestration tools. Familiarity with relational databases (RDBMS). Knowledge of microservices architecture and API design. Hands-on experience with AI libraries such as TensorFlow.js or OpenAI API. Certifications in relevant technologies from recognized institutions. Familiarity with AI-powered development tools and no-code/low-code platforms. Flexible working hours. Competitive compensation package. Comprehensive insurance benefits. Training and mentoring opportunities. Frequent team celebrations and events. Home office allowance. Paid leave and retirement benefits. Partial course funding for continuous learning. Team-building activities. Qualification : Bachelors degree

Position Title: Quality Assurance (QA) Engineer Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 3 years (Automation and Manual Testing) Job Description We are seeking a meticulous and experienced Quality Assurance (QA) Engineer to ensure the quality, functionality, and performance of our enterprise software solutions. You will collaborate closely with cross-functional teams including developers, business analysts, and project managers to deliver high-quality software that aligns with client requirements and expectations. Roles & Responsibilities Test Planning: Design, develop, and execute detailed test plans, test cases, and test scripts based on project requirements and technical specs. Manual Testing: Perform manual testing across web, mobile, and other platforms to validate functionality, performance, and security. Automation Testing: Develop and maintain automated test scripts using Selenium, TestNG, Jenkins, or other automation frameworks. Defect Management: Identify, log, track, and work with developers to resolve defects and issues promptly. Regression Testing: Conduct regression testing to verify that new software releases don t negatively impact existing features. Performance Testing: Execute load and stress tests to assess application scalability and performance. Documentation & Reporting: Maintain detailed test documentation and provide regular status updates to stakeholders. Collaboration: Partner with developers, analysts, and project teams to understand requirements and deliver effective testing solutions. Skills Required Selenium Jenkins TestNG Manual Testing Automation Testing Performance Testing Version control systems (Git or similar) API Testing (Postman, RestAssured) Requirements Minimum 3 years of experience as a QA Engineer testing large-scale applications. Strong knowledge of QA methodologies, tools, and software development lifecycle (SDLC). Hands-on experience with automation testing tools such as Selenium, Jenkins, and TestNG. Solid expertise in both manual and automation testing. Experience with API testing using Postman or RestAssured. Proficient in writing clear, concise, and comprehensive test documentation. Strong understanding of Agile development methodologies. Excellent English communication and teamwork skills. Bachelor s degree in any discipline. Preferred Skills & Qualifications Experience with the Cucumber BDD framework. Familiarity with performance/load testing tools. Certifications such as ISTQB, Certified ScrumMaster, or equivalent. Experience working with CI/CD pipelines and tools like Jenkins, GitLab, etc. Exposure to cloud platforms like AWS or Azure. Experience in enterprise software and multi-team project environments. Familiarity with version control systems such as Git. Flexible working hours. Competitive salary and benefits. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and events. Home office allowance. Paid leave and retirement benefits. Partial course funding for skill development. Team-building activities. Qualification : Bachelors degree in any discipline.

Position Title: DevOps Engineer Location: Kolkata, India Category: Software Developer Jobs Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 5 years (in relevant technologies) Job Description We are seeking a highly skilled DevOps Engineer with proven expertise in AWS and familiarity with Azure. You will play a critical role in managing and optimizing cloud infrastructure for large-scale enterprise projects. Collaborating closely with software engineers, system administrators, and cross-functional teams, you will ensure seamless integration, continuous delivery, and scalability of enterprise applications. Strong communication skills and fluency in English are essential. Roles & Responsibilities Cloud Infrastructure Management: Design, implement, and maintain scalable, secure infrastructure on AWS supporting enterprise applications. Optimize for cost, performance, and security. Use infrastructure-as-code tools like Terraform and CloudFormation. CI/CD Pipelines: Develop, manage, and improve CI/CD pipelines with Jenkins, GitLab CI, AWS CodePipeline to enable smooth and reliable software releases. Automate deployments and testing to reduce manual effort. Monitoring & Logging: Implement monitoring and alerting using AWS CloudWatch, Prometheus, Grafana, and ELK Stack. Troubleshoot performance and security issues promptly. Set up dashboards to track system health. Security & Compliance: Enforce security best practices including IAM policies, encryption, vulnerability assessments, and compliance with standards like GDPR and HIPAA. Automate security-related processes. Automation & Scripting: Develop automation scripts (Python, Bash, Shell) for infrastructure management, deployments, and monitoring. Implement self-healing infrastructure to ensure high availability. Collaboration & Documentation: Work closely with development, IT, and security teams to ensure smooth integration and deployment workflows. Document infrastructure architecture, CI/CD pipelines, and operational procedures. Performance Tuning & Cost Optimization: Analyze cloud usage and implement cost-saving strategies. Optimize infrastructure performance and reduce latency for enterprise applications. Skills Required AWS (EC2, ELB, RDS, Lambda, VPC, ECS, EKS, S3) Jenkins, GitLab CI, AWS CodePipeline, Google Cloud Build Monitoring & Logging: AWS CloudWatch, Google Stackdriver, Prometheus, Grafana, ELK Stack Infrastructure as Code: Terraform, Ansible, CloudFormation Scripting: Python, Bash, Shell Version Control: Git Containerization: Docker, Kubernetes Cloud Platforms: AWS, Azure (preferred) Requirements Minimum 5 years in DevOps roles, with at least 2-3 years focused on AWS environments. Deep knowledge of AWS services including EC2, S3, RDS, VPC, Lambda, ECS, EKS, and Load Balancers. Strong skills in infrastructure automation using Terraform, Ansible, or CloudFormation. Expertise in CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI. Proficiency in scripting languages: Python, Bash, Shell. Experience with containerization technologies like Docker and orchestration with Kubernetes or ECS/EKS. Strong understanding of version control workflows using Git. Knowledge of cloud security best practices including IAM, encryption, and compliance. Familiarity with database management (DynamoDB, DocumentDB, RDS/Aurora) and cost management tools like AWS Budgets. Excellent troubleshooting and problem-solving skills under pressure. Bachelor s degree in any discipline, preferably Computer Science or related field. Preferred Skills & Qualifications Knowledge of Azure cloud services (Azure VMs, Blob Storage, AKS, Azure AD). Experience with serverless architectures like AWS Lambda and API Gateway. Familiarity with Agile software development methodologies. Certifications such as AWS Certified DevOps Engineer or AWS Solutions Architect are a plus. Flexible working arrangements. Competitive salary and benefits package. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and social activities. Home office allowance. Paid leave benefits and retirement plans. Partial course funding for continued education. Team building events and activities. Qualification : Bachelors degree in any discipline, preferably Computer Science or related field.

Position Title: IT Product Manager Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Job Description We are looking for an experienced IT Product Manager with a minimum of 5 years in technical project management or related fields. The ideal candidate will have strong leadership skills, a strategic mindset, and a Bachelor s degree. This role involves managing products through their entire lifecycle while driving collaboration across teams and stakeholders. Roles & Responsibilities Define product strategy and roadmap aligned with company goals. Manage the product lifecycle from concept through End-of-Life (EOL). Gather and prioritize requirements from stakeholders across multiple product releases. Develop marketing plans, budget proposals, and ensure delivery against plans. Write compelling business cases for internal approvals and investments. Prepare product and market requirement documents. Build and maintain partnerships with internal teams and external clients. Conduct product demonstrations and foster relationships with B2B customers. Lead virtual product teams to meet project and business objectives. Conduct market research and set competitive product pricing. Implement Agile and Scrum methodologies; experience with CSM and/or PMP certifications preferred. Monitor and improve product performance continuously. Manage trials, Minimum Viable Products (MVPs), and product launches. Lead competitor analysis and market research efforts. Develop and deliver training materials for technical support teams. Collect and analyze feedback from customers and sales teams to enhance product offerings. Generate regular revenue and performance reports. Demonstrate exceptional problem-solving and troubleshooting skills. Exhibit strong time management, cooperation, and team motivation. Requirements Bachelor s degree in any discipline. Proven experience leading and implementing Agile development processes. Strong problem-solving and decision-making abilities. Expertise in web and web application development concepts. Familiarity with Scrum methodology and Agile best practices. Excellent leadership and meeting facilitation skills. Ability to support and mentor team members effectively. Flexible working arrangements. Competitive compensation package. Comprehensive insurance benefits. Training and mentoring programs. Frequent team celebrations and social events. Home office allowance. Paid leave and retirement benefits. Partial funding for continued education and courses. Team building activities. Qualification : Bachelors degree in any discipline.

Senior AI/ML Developer | 5+ Years Experience | Full-Time | Kolkata About RedoQ RedoQ is a leading IT company specializing in innovation through Artificial Intelligence and Machine Learning. We are expanding our team and looking for an experienced Senior AI/ML Developer to lead AI-driven projects that enhance our products and accelerate business growth. Role Overview As a Senior AI/ML Developer at RedoQ, you will design, develop, and deploy advanced machine learning models and AI algorithms. You will work with large datasets, optimize model performance, and collaborate with cross-functional teams to integrate AI solutions across our platforms. Key Responsibilities Develop, train, and deploy machine learning models and AI algorithms to solve complex business problems. Collect, preprocess, and analyze large-scale datasets for model training. Optimize and fine-tune AI models for accuracy, scalability, and efficiency. Collaborate closely with data scientists, software engineers, and stakeholders to implement AI/ML solutions. Stay updated on the latest AI/ML research and technologies to continuously improve models and processes. Design and implement robust testing and validation strategies for AI models. Maintain clear documentation of models, workflows, and best practices. Required Skills & Qualifications 5+ years of professional experience in AI/ML development. Bachelor s or Master s degree in Computer Science, Data Science, Engineering, or related fields. Expertise in AI/ML frameworks such as TensorFlow, PyTorch, and scikit-learn. Proficient in programming languages like Python or R. Strong skills in data processing and analysis tools such as Pandas and NumPy. Experience with cloud AI/ML platforms like AWS SageMaker, Google AI Platform, or Azure ML. Excellent analytical, problem-solving, and communication skills. Ability to manage multiple projects independently and collaboratively. Preferred Qualifications Experience with advanced ML algorithms including deep learning, reinforcement learning, etc. Familiarity with Big Data technologies such as Hadoop, Spark, or Kafka. Knowledge of CI/CD pipelines tailored for AI/ML model deployment. Experience working in Agile environments. Research publications or contributions to AI/ML journals or conferences. Be part of a cutting-edge AI/ML team driving innovation. Work on challenging and impactful projects with a talented and collaborative team. Grow your skills with ongoing learning and development opportunities. Enjoy a dynamic work environment focused on technology and innovation. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, or related fields.

Customer Success Specialist Location: Bangalore (Hybrid Model) Are you If yes, Esko, a Veralto company, could be your next career move! About Esko Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process for packaged goods. Our innovative tools empower brand owners, retailers, pre-media & trade shops, manufacturers, and converters to digitize, connect, automate, and accelerate packaging design and printing workflows. At Esko, you ll work in a flexible, family-friendly environment that values both people and the planet. We actively embrace diversity and encourage candidates from all backgrounds to apply, because we believe that passion and experience drive innovation and excellence. About the Role Title: Customer Success Specialist Location: Bangalore (Hybrid Model) As a Customer Success Specialist, you will play a critical role in building trusted partnerships with clients, aligning with their organizational goals, and driving measurable impact by shaping client success strategies. You ll work closely with internal teams to deliver value-driven solutions, ensuring faster adoption and measurable outcomes for our clients. Key Responsibilities Efficiently handle and resolve customer support tickets, prioritize escalations, and maintain accurate documentation. Serve as the primary contact for assigned customers, building strong relationships and ensuring seamless communication between teams. Prepare and present reports on ticket resolution times, customer satisfaction, and issue trends to drive continuous improvement. Proactively identify risks, collaborate with internal teams, and implement solutions to manage critical incidents effectively. Work closely with Customer Success Managers (CSMs) and Account Managers to streamline operations, especially for high-value customers. Qualifications & Requirements Bachelor s or Master s degree (MBA preferred). Minimum 4-5 years of experience in stakeholder management, escalation handling, support, and operations, ideally within IT-SaaS platforms. Experience working with Enterprise, Mid-Market, and SMB customers in US/Europe markets. Exposure to the FMCG or packaging industry is a plus. Exceptional communication and presentation skills. Strong customer-first mindset with excellent attention to detail. Willingness to travel up to 10% as needed. Be part of a global leader driving innovation in the packaging and printing industry. Work with cutting-edge technologies that shape the future of packaging design and production. Thrive in a collaborative, diverse, and inclusive environment where your ideas and contributions matter. Enjoy a flexible hybrid work model in Bangalore, balancing work and life. About Veralto Esko is part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. As part of Veralto s global network of 16,000 associates, you ll have the opportunity to build your skills, grow your career, and contribute to safeguarding the world s most vital resources. Qualification : Bachelors or Masters degree (MBA preferred).

Account Director About the Role: The Account Director at PromotEdge is a crucial leadership role responsible for strategic planning, oversight, and growth of existing client relationships. Leading the account management team, the Account Director builds and maintains strong client partnerships, ensuring timely delivery of objectives and driving measurable results. Responsibilities: Develop and execute strategic account plans. Lead and mentor the account management team. Build and maintain strong client relationships. Ensure timely delivery of client objectives. Drive client results and growth. Develop and execute marketing strategies. Oversee account planning and social media calendar creation. Analyze monthly reports and derive actionable insights. Manage projects effectively. Understand and articulate client goals. Maintain a basic understanding of design and motion software. Demonstrate a deep understanding of digital and traditional marketing, content production, and platform strategies. Qualifications: At least 5 years of experience in a digital-first agency. Skills Required: Strategic thinking and planning. Leadership and team management. Client relationship management. Marketing strategy development and execution. Team guidance and mentorship. Excellent communication, interpersonal, and presentation skills. Account planning expertise. Social media calendar creation. Report analysis and interpretation. Project management skills. Ability to understand and articulate client goals. Basic understanding of design and motion software. Deep understanding of digital and traditional marketing, content production, and platforms.

Accounts & Finance Manager About the Role: The Accounts & Finance Manager at PromotEdge plays a critical role in ensuring the financial health of the organization. This involves managing financial transactions, budgeting, and financial reporting. The role requires close collaboration with other departments to align financial strategies with overall business goals. Responsibilities: Manage all financial transactions. Develop and manage budgets. Prepare and analyze financial reports. Collaborate with other departments to align financial strategies with business objectives. Ensure compliance with accounting principles and regulations. Maintain accurate financial records. Qualifications: 3-4 years of experience in a related role. Skills Required: Proficiency in financial management software. Strong attention to detail and analytical skills. Strong knowledge of accounting principles. Excellent communication skills for collaboration with different teams.

Job Title: Senior System Administrator Location: Kolkata Employment Type: Full-time Experience: 5-8 years Salary: INR 6 - 10 LPA Notice Period: 1-2 weeks / Immediate Job Overview: We are seeking a seasoned Senior IT End User Support Specialist to provide advanced technical assistance, troubleshoot complex issues, and ensure smooth IT operations. This role includes mentoring junior staff, supporting infrastructure projects, and optimizing IT system performance to enhance user productivity. Key Responsibilities: Technical Support: Provide expert-level support for hardware, software, networks, and systems across Windows, macOS, and mobile platforms Troubleshoot and resolve complex end-user issues involving desktops, laptops, mobile devices, and printers Assist with device configuration, deployment, and maintenance System Administration: Manage user accounts, permissions, and security policies in Active Directory, Office 365, and enterprise applications Administer network devices, VPNs, and virtual environments such as VMware and Hyper-V Maintain system configurations and ensure compliance with company standards Incident and Problem Management: Serve as escalation point for critical support issues and collaborate with IT teams to resolve incidents Document problems and resolutions accurately in helpdesk systems Identify recurring issues and implement preventive solutions Project Involvement: Collaborate on IT infrastructure projects like upgrades, migrations, and hardware refreshes Assist in software rollouts, including testing, deployment, and user training Mentorship and Training: Mentor junior support staff and foster their technical growth Develop and conduct training sessions on IT best practices and new systems Required Qualifications: Bachelor s degree in IT, Computer Science, or related field, or equivalent experience 5+ years of IT support experience with a strong focus on end-user support Advanced knowledge of Windows, macOS, Microsoft Office 365, and enterprise apps Proficient in network troubleshooting (TCP/IP, DNS, DHCP, VPN) Experience with Active Directory, Group Policy, and remote management tools Familiarity with ITIL processes for incident and problem management Experience with virtualization (VMware, Hyper-V) and cloud platforms (Azure, AWS) is a plus Skills and Competencies: Strong problem-solving and critical thinking under pressure Excellent communication, able to explain technical info to non-technical users Ability to multitask and prioritize effectively Detail-oriented and organized Proactive in issue identification and resolution Preferred Certifications: CompTIA A+, Network+, Security+ Microsoft Certified: Modern Desktop Administrator ITIL Foundation VMware or other relevant certifications Work Environment: Fast-paced office with occasional after-hours/weekend support for critical issues Collaborative team environment with opportunities for independent work Benefits: Competitive salary with performance incentives Health, dental, and vision insurance Professional development and certification opportunities Retirement savings plan Qualification : Bachelors degree in IT, Computer Science, or related field, or equivalent experience

As a Content Operations Specialist, you will be responsible for ensuring the smooth operation of our content management system. You will be responsible for managing and organizing the digital files including, but not limited to, video, audio, art, and captions that are received from various sources, validating third-party data, and ensuring that all digital content is ingested into our proprietary technology system accurately and efficiently. You will also be responsible for managing communication with clients and ensuring that all client requirements are met. Job Responsibilities: Receive, ingest, and deliver digital assets into Cineverse's proprietary technology system. Validate third-party data to ensure accuracy. Organize and manage incoming digital content, including metadata. Work with the operations team to ensure that all digital content is delivered on time. Distribute outbound materials to partners for digital content localization Working with existing scheduling and data entry systems, and assisting with migrating to new systems Collaborate with the technical/QC team to identify and solve any issues that may arise. Communicate with stakeholders effectively and professionally. Specific Knowledge Abilities and Skills: Excellent written, verbal communication and proofreading skills in English. 2-4 years of experience working in a team that centers on ingesting materials or streaming media metadata Ability to work independently and within a team environment. Experience working with content management systems (CMS) and digital asset management (DAM) systems Experience with scheduling systems, like Amagi. Proficient in Microsoft Office suite and other relevant software. and time management skills Ability to work in a fast-paced, high-volume environment with changing deadlines Ability to problem solve, communicate and work well with others, both within and outside of the department Flexibility to work occasional weekends & holidays If you are a self-starter who is passionate about the entertainment industry and has a desire to work in a dynamic and fast-paced environment, then this is the job for you. About the company: About the Company: On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts. From providing a complete streaming solution to some of the world s most recognizable brands to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. For more than twenty years, Cineverse (NASDAQ: CIDM) has led the digital transformation of the entertainment industry. Today, Cineverse entertains hundreds of millions of consumers around the globe by providing premium content, streaming channels and end to end OTT platform services to the world s largest media, technology and retail companies. For more information, visit http://www.cineverse.com/. Cineverse continues to be a home for a diverse mix of enthusiast content all focused around a core mission of entertaining the world through a portfolio of fan-centric destinations. An innovator in the digital transformation of the entertainment industry for more than two decades, Cineverse s ultimate goal is to build destinations that immerse viewers in content they love. We would welcome you with, A top-grade application traversing multiple mobile platforms. A team of champions to work with. An open mind for new ideas and stratagems. A merry environment focused on creativity, growth and transformation. Top notch medical benefits for employee and family members along with accident coverage benefit for employees Flexible working environment Paid time off (PTO) such as sick days and vacation days

Job Title: Senior Server Support Technician Location: Kolkata Job Description: We are looking for a Senior Server Support Technician to join our team in Kolkata! The ideal candidate should have at least 3 years of experience, certifications in relevant technologies, and a Bachelor s degree in a related field. Roles & Responsibilities: Strong communication skills, including fluent English. Exceptional troubleshooting and problem isolation skills. Self-motivated and energetic team player with a strong work ethic and cooperative attitude. Requirements: Bachelor's Degree or higher in Computer Science, Information Technology, or a related field. Experience in installation of Linux, Windows, and similar technologies. Database experience with MySQL and Oracle. Working knowledge of infrastructure technologies, including WAN and LAN connectivity, routers, firewalls, and security. Experience providing application and field support. Certification in relevant technologies is preferred. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelor's Degree or higher in Computer Science/Information Technology or related field.

Position Summary: We are looking for a creative Artist & Graphic Designer / Web Designer to join our dynamic team. The ideal candidate will be responsible for creating original, visually appealing designs for web and mobile applications. This position requires a strong blend of technical expertise and creative flair to deliver outstanding user interfaces and engaging visual experiences. Key Responsibilities: Web & Mobile App Design: Design and create innovative and visually appealing layouts for both web and mobile applications. Work closely with development teams to ensure designs are feasible and optimized for both platforms. Conceptualizing & Designing: Generate creative concepts for various projects, from initial brainstorming to final execution. Create wireframes, mockups, and prototypes to showcase design ideas and user flows. UI/UX Design: Focus on user-centric design, ensuring a seamless and engaging experience for end-users. Design intuitive interfaces that enhance the usability and functionality of applications. Collaboration: Collaborate effectively with cross-functional teams, including developers, product managers, and other designers, to bring ideas to life. Ensure alignment with project goals, timelines, and brand consistency. Innovative Problem-Solving: Think creatively to solve design challenges and continuously improve the user experience. Stay updated with the latest design trends, tools, and technologies to ensure the highest standard of design practices. Desired Candidate Profile: Technical Skills: Proficient in design tools such as Adobe Creative Suite (Photoshop, Illustrator, XD), Sketch, Figma, or other equivalent tools. Strong understanding of web and mobile application design principles, including responsive design. Experience with HTML/CSS and basic knowledge of front-end web development is a plus. Soft Skills: Team Player: Collaborative and able to work well in a team environment. Delivery-Oriented: Focused on delivering high-quality designs on time and within scope. Creative & Innovative: Strong ability to think outside the box and come up with original and engaging design solutions. Adaptability: Able to adjust to challenges and changing project requirements. Problem Solver: Creative thinker with a solution-oriented mindset. Qualifications: Educational Requirements: Degree or diploma in Graphic Design, Web Design, or a related field. Experience: Proven experience in graphic design or web design with a portfolio showcasing creative design work for web and mobile applications. Experience with UI/UX design principles is a strong advantage. Why Join Us? Opportunity to work in a creative, fast-paced environment. Be part of a collaborative team that values innovation and teamwork. Access to continuous learning and professional growth.

Job Title: Principal Analyst Accounts/SAP Location: Kolkata Employment Type: Full-time Experience: 12+ years (Minimum 10 years in accounting system management) Notice Period: 30 Days Areas of Responsibilities: Data Analysis and Enablement: Conduct thorough data-driven analysis to identify and resolve discrepancies in financial data, ensuring system accuracy and integrity Investigate and troubleshoot software-related issues, providing actionable insights to improve application performance Deliver application enablement by analyzing user-reported issues and applying root cause analysis to prevent recurring problems Financial ERP System Integration: Utilize expertise in enterprise financial ERP systems to enhance financial workflows and streamline processes Analyze integration points between ERP systems and other platforms to ensure seamless and accurate data flow for reporting Process Improvement and Optimization: Identify inefficiencies and bottlenecks in current workflows through data analysis and propose process improvements Implement changes aimed at reducing manual effort and optimizing system performance to boost operational efficiency Documentation and User Enablement: Develop comprehensive user documentation and guidelines to support system adoption and best practices Conduct training sessions targeted at common user challenges to improve software utilization and reduce support requests Required Skill Set: Bachelor s degree in Accounting, Finance, or a related field Minimum 12 years total experience, with at least 10 years in accounting system management Strong familiarity with Financial ERP systems (SAP preferred) Deep knowledge of accounting principles and practices Experience in Management Information System (MIS) preparation Excellent verbal and written communication skills Qualification : Bachelors degree in Accounting, Finance, or a related field

Job Title: Business Analyst Job Opening Work From Office in Kolkata | Join Somnetics | Immediate Hiring About Somnetics: Somnetics is seeking a skilled Business Analyst to join our Kolkata office. If you have a strong background in business analysis within the tech domain and excel at turning data into actionable insights, we want to hear from you! Position: Business Analyst Location: Kolkata (Work From Office) Joining Date: Immediate or within 30 days Key Requirements: Master s or Bachelor s degree in Business Administration or related field Minimum 3 years of experience as a Business Analyst, preferably in technology or software industry Proficient in Microsoft Excel, Google Workspace, and BI tools such as Tableau Experience using Jira, Confluence, and other project collaboration software Strong analytical thinking, problem-solving, and organizational skills Excellent verbal and written communication abilities Ability to manage multiple priorities in a fast-paced environment Familiarity with communication technologies/software is an added advantage Key Responsibilities: Gather, analyze, and document detailed business requirements Drive process improvements and ensure effective strategy execution Conduct market research and competitor analysis to inform decision-making Prepare clear, data-driven reports, dashboards, and presentations Collaborate with cross-functional teams to solve problems and share business insights Assist in developing policies, standards, and frameworks for business operations Apply now to become a vital part of Somnetics growth as a Business Analyst in Kolkata! Qualification : Masters or Bachelors degree in Business Administration or related field

About the Company:On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts.From providing a complete streaming solution to some of the world s most recognizable brands, to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us, and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. Job Title: Technical LeadJob Summary:We are seeking a highly skilled and experienced Technical Lead to join our team. The ideal candidate will have a strong background in software development, excellent leadership skills, and the ability to guide a team of developers in building robust, scalable, and efficient applications. As a Technical Lead, you will play a crucial role in overseeing the development process, ensuring the delivery of high-quality software solutions, and driving technical innovation within the team.Key Responsibilities: Provide technical leadership and mentorship to a team of software developers. Guide the team in best practices, code reviews, and architectural decisions. Collaborate with project managers to define project scope, timelines, and deliverables. Ensure projects are completed on time and within budget. Design, develop, and implement software solutions. Make architectural decisions that ensure scalability, performance, and maintainability of applications. Maintain high standards of software quality within the team by establishing good practices and habits. Conduct code reviews and provide constructive feedback. Stay up to date with industry trends and emerging technologies. Identify opportunities for innovation and improvement within the development process. Work closely with cross-functional teams, including product managers, designers, and QA engineers, to deliver high-quality products. Ensure alignment of technical direction with business goals. Troubleshoot and resolve technical issues as they arise. Provide guidance and solutions to complex technical problems. Develop and implement the technical strategy for the team. Ensure alignment with the company s overall strategic goals. Evaluate and recommend tools, technologies, and processes to enhance productivity and quality. Collaborate with product management and other stakeholders to define and maintain the technical roadmap. Ensure that technical initiatives align with business objectives and prioritize work to achieve strategic goals.Qualifications: Education: Bachelor s degree in Computer Science, Software Engineering, or a related field. A master s degree is a plus. Experience: Minimum of 15 years of experience in software development, with a focus on specific technologies like Java, .NET, Python, etc. Proven experience in a technical leadership role, leading a team of developers. Strong proficiency in programming languages. Knowledge of software architecture, design patterns, and best practices. Experience with frameworks and cloud services. Excellent leadership and interpersonal skills. Ability to motivate and inspire a team to achieve high performance. Strong analytical and problem-solving skills. Ability to make decisions in a fast-paced environment. Communication Skills: Excellent written and verbal communication skills. Ability to convey complex technical concepts to non-technical stakeholders. Qualification : Bachelors degree in Computer Science, Software Engineering, or a related field. A masters degree is a plus.

About the Company On a mission to give people limitless access to the vast world of Entertainment, Cineverse s advanced, proprietary technology drives the distribution of over 70,000 premium films, series, and podcasts. From providing a complete streaming solution to some of the world s most recognizable brands, to super-serving our network of fan channels from direct ad sales partnerships to premium global content we offer more of the stories that move us, and technology that moves us forward. Industry leaders with a history of innovation, Cineverse is powering the future of Entertainment. Accounts Payable Manager Job Description Cineverse is looking for a hands-on Accounts Payable Manager responsible for companywide AP processing and management with in-depth experience in US GAAP and US accounting. We are looking for a self-starter able to take the initiative, ask questions, detect problems and provide solutions to internal & external stakeholders. The ideal candidate will have the ability to multi-task and efficiently manage time across competing activities/resources and manage projects/processes under tight deadlines. Key Duties: Responsible for the AP process and function. Supervises the accounts payable team on all daily activities. Manages vendor set-up and AP sub-ledger ensuring vendor data is accurate and updated. Ensure timeliness and accuracy of the entire process as it relates to processing of invoices, payment of invoices, and communicating with external vendors. Prepare reconciliations and roll forwards. Support the month-end close process Have knowledge of and proactively advise on the need for accruals under US GAAP, including systematic and organized reach out to key and recent, material vendors. Assist with the quarterly reviews and annual audit of the company s financial statements. Assist with any IRS audit as needed. Ensure invoices are coded to the correct general ledger account. Responsible for preparing/reviewing 1099 tax forms. Makes recommendations to improve payment process. Supervise the implementation of systems/submodules to ensure efficiency, accuracy, and timeliness in the management and processing of AP. Responsible for training accounts payable staff. Ensure compliance with state and local tax reporting. Ensure all accounts payable procedures comply with all relevant Sarbanes-Oxley (SOX) controls. Research all disputed payment issues with relevant vendors. Ensure the proper level of foreign withholdings and timely remission to the IRS. Assist in the budget process. Special projects as necessary. Communicate with Cineverse vendors being highly responsive in US timings email/verbal communication. Extensive availability to manage the India AP team members and collaborate with US AP team. Minimum Requirements: Minimum 2-7+ years In-depth experience with US Accounting Systems is a key requirement Hands on experience in Oracle Netsuite is required Prior experience in handling US vendors for AP tasks including email & verbal communication is required Knowledge of Great Plains 2018, Scrypt Ai, Concur are preferred but not required Must be willing to work flexible hours in office and remote in a hybrid environment Detail-oriented with excellent analytical and communication skills Highly motivated, with the ability to multi-task in a fast-paced environment Bachelor s degree in Accounting\Finance preferred. Ideal candidate can execute work and oversee QC of AP work on a weekly schedule. Work hours align with US Pacific Hours for the first 3 weeks. Qualification : Bachelors degree in Accounting\Finance preferred.