Process Automation Jobs in Bengaluru

Position: Control Design Lead Department: Automation Department Reporting To: Senior Manager - Automation Location: Bengaluru Key Responsibilities Project Involvement: Actively participate in the Preliminary Stage Meeting (PSM) to evaluate existing sites, equipment, components, processes, and collaborate with customer representatives alongside the Project Leader (PL). System Requirements: Work closely with the PL to understand mechanical and application system requirements and ensure they align with project objectives. Control System Design: Design complete electrical and control systems, including: Wiring diagrams Panel diagrams Flowcharts of operational sequences (CNC & PLC) Operating logic, I/O assignments, sequence of operation, error & exception conditions, and safety interlocks. Program Development: Develop CNC/Robot programs, HMI, and PLC ladder logic based on project needs. Design Documentation: Prepare DAP (Design Approval Package) drawings in accordance with the provided checklist. Ensure the creation of detailed Bill of Materials (BOM) and Critical Bought Out Material (CBOM) lists, adhering to target costs. Release panel and machine wiring diagrams for manufacturing. Generate and track micro-schedules and sub-milestones in design activities to meet timelines. Design Review & Compliance: Review designs individually or with a competent team for correctness, completeness, and suitability, ensuring compliance with application-specific checklists. Proactive Project Support: Provide support during the build, testing, and trials. Address design modifications and handle User Requirement Change Requests (UCR), System Change Requests (SCR), and Engineering Change Requests (ECR). Documentation and Manuals: Develop panel layouts, field wiring diagrams, and basic user manuals (including startup/shutdown sequences, diagnostics, and programmed cycles). Collaboration: Work closely with assembly and design engineers to guide and support throughout the design and manufacturing phases. Skills and Expertise PLC Programming: Expertise in PLC code development with experience in multi-PLC systems (e.g., AB, Siemens, Mitsubishi, etc.). Motion Control Systems: Experience with motion control and CNC Gantry GCode software development. User Interface Development: Ability to design and develop user interfaces for operational ease. System Design: Proficiency in flowchart creation and application development. Professional Expertise: Experience in control systems including CNC, PLC, robotics, drives, servo systems, HMI, IoT, etc. Qualifications Essential: Bachelor s degree or Diploma in Electrical, Mechatronics, Instrumentation, or related fields. Experience: 6-10 years total professional experience. 3-6 years of relevant experience in control system design, automation, or related fields. Qualification : Bachelors degree or Diploma in Electrical, Mechatronics, Instrumentation, or related fields

Job Title: Assistant Manager Process Design Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch innovative financial products. Co-founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform Zeta Tachyon is the industry s first modern, cloud-native, fully API-enabled banking stack. With over 15 million cards issued globally, Zeta Tachyon enables: Seamless, digital-first cardholder experiences Embeddable banking support for partners Hyper-personalized card programs Rapid product launches through web-based configurators Robust compliance and fraud management capabilities Zeta is working with major banks and fintechs globally and has 1,700+ employees, with 70% in R&D. The company raised $280M at a $1.5B valuation in 2021, backed by SoftBank, Mastercard, and other top investors. Role Overview: We are looking for an Assistant Manager Process Design who will drive automation, process transformation, and customer experience optimization. This role involves working closely with Product, Engineering, and Operations teams to build scalable and efficient customer support processes. Key Responsibilities: Identify opportunities for automation and process improvements and create a transformation roadmap. Design intuitive chatbot customer flows to enhance digital experience. Re-engineer existing processes to improve First Time Resolution (FTR) and overall customer satisfaction (CSAT). Set up proactive monitoring for customer journey leakages and coordinate with relevant teams for quick resolution. Establish a robust Voice of Customer (VOC) mechanism using inputs from multiple channels (email, chat, NPS, social media). Define and implement strategic process transformation initiatives to enhance the customer journey. Lead cross-functional efforts with Product, Engineering, and Operations to deliver process excellence. Support recovery work when necessary, ensuring business continuity. Deliver timely status updates to management and project stakeholders. Required Skills & Competencies: 2 4 years of experience in Process Design, Process Excellence, or Operational Transformation. Background in Operational Metrics (CSAT, AHT, FTR, Re-opens, FRT). Strong knowledge of Excel and PowerPoint. Six Sigma certification (preferably Black Belt) and experience with Lean methodologies. Familiarity with AI, automation, and digital tools in customer support. Excellent analytical and critical thinking abilities. Strong decision-making skills in real-time scenarios. Proven ability to work with multiple stakeholders to drive results. Excellent verbal and written communication skills. Qualifications: Bachelor s Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field. Equal Opportunity Employer: Zeta celebrates diversity and is committed to creating an inclusive environment for all. We welcome applicants from all backgrounds, cultures, and communities and believe a diverse workforce is key to our success. Qualification : Bachelors Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field

Automation Programmer Location: Bengaluru Experience: 1 3 Years Qualification: Graduate / Diploma in a relevant technical field Employment Type: Full-Time Role Objective: To design, program, and deploy intelligent automation solutions for AV, lighting, HVAC, and security systems. The role involves creating intuitive, reliable control logic using leading platforms like Crestron, AMX, or Extron, and collaborating with design and implementation teams to deliver seamless, user-friendly integrated environments. Key Responsibilities: System Programming: Develop and deploy control logic and automation scripts for integrated AV, lighting, HVAC, and security systems. Platform Expertise: Program and configure systems using Crestron, Extron, AMX, or similar automation platforms. Project Collaboration: Work with system designers, engineers, and project managers to interpret functional requirements and build custom automation workflows. Onsite Commissioning: Conduct testing, troubleshooting, and commissioning of systems at client sites to ensure successful deployment. Documentation: Maintain up-to-date documentation of system architecture, programming logic, version control, and project-specific configurations. Client Support: Assist during project handover with user training, support, and performance tuning of deployed systems. Preferred Skills & Competencies: Experience with Crestron SIMPL, VTPro-e, Extron Global Scripter, or AMX NetLinx Studio. Understanding of AV signal flow, networking, and control protocols (IP, RS-232, IR, etc.). Logical thinker with strong debugging and problem-solving skills. Ability to work independently and as part of a cross-functional project team. Clear written and verbal communication for client interaction and documentation. Qualification : Graduate / Diploma in a relevant technical field

Position: Data Science Intern Analytics, Automation & Problem Solving Location: Bangalore On-site Duration: 3 6 months Internship Experience: Final-year students or recent graduates About the Role: We re seeking a high-agency intern passionate about data and obsessed with solving real-world problems. At 5C Network, data goes beyond analysis it drives systems, operations, and healthcare outcomes. Join our Data Science & Analytics team to go beyond dashboards: own challenges, build automations, and work with data impacting thousands of lives. What You ll Work On: Complex Querying & Data Handling: Write and optimize high-performance SQL queries on large healthcare datasets (PostgreSQL, ClickHouse), troubleshoot discrepancies, and ensure data reliability. Python-based Data Transformation: Clean, manipulate, and transform raw data using Pandas and NumPy; contribute to backend scripts powering dashboards and reports. Dashboarding & Reporting: Assist in creating intuitive dashboards (Metabase, Power BI, Google Data Studio) used for operational, product, and clinical decision-making. Automations & Workflows: Identify repetitive tasks and automate processes with Python, APIs, and reporting tools. Advanced Applications: Collaborate on projects involving natural language data, smart assistants, and auto-triggered insights to enhance decision-making intelligence. Business Context Awareness: Understand the purpose behind every metric focus on solving impactful business problems, not just queries. What We Expect from You: Strong command of SQL with skills in query optimization, debugging, and managing complex data logic. Solid Python skills for data tasks (Pandas, NumPy, scripting). Comfort working with real-world messy data, databases, and schemas. Curiosity and initiative: Investigate anomalies rather than ignoring them. Business-first mindset: Always question the meaning behind metrics. High ownership: Proactively explore, propose solutions, and take charge without waiting for perfect instructions. Willingness to learn and stretch whether automating reports, building tools, or mastering new skills daily. Nice to Have: Experience with APIs, backend data workflows, or FastAPI. Familiarity with Git and data visualization platforms. Interest in healthcare or operations-heavy environments. Exposure to LLMs, text analytics, or no-code/low-code tools (even exploratory). Why This Internship is Different: Real projects with real impact on national healthcare delivery. Exposure to full-stack analytics from pipelines to dashboards to business strategy. Mentorship from experienced data scientists and engineers. Potential opportunity for full-time conversion based on performance. Perks: Paid internship with a stipend. Certificate of completion and potential pre-placement offer. Office located in Bangalore s vibrant startup and health-tech hub.

Position: Senior Manager, Salesforce Operations Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) leads the Connected Operations Cloud, empowering industries like transportation, agriculture, and manufacturing to harness IoT data for smarter, safer, and more sustainable operations. With a global impact and a fast-scaling culture, Samsara offers unique opportunities to solve real-world challenges with cutting-edge technology. Role Overview Samsara is seeking a Senior Manager, GTMS (Go-to-Market Systems) Operations to lead the Salesforce operations team in Bangalore. Reporting to the Sr. Director of Sales Systems, this role is pivotal in building Samsara s India-based GTMS operations from the ground up, ensuring performance, scalability, and alignment across Sales, Finance, Product, and Business Technology functions. The ideal candidate is an experienced Salesforce operations leader with a passion for systems stability, stakeholder alignment, and continuous process improvement, coupled with strong people leadership and cross-functional collaboration skills. Key Responsibilities Operational Excellence & Governance Lead end-to-end incident and problem management across the Salesforce and GTMS ecosystem. Drive operational stability, reliability, and proactive issue resolution across sales systems. Manage system releases, updates, and quality control processes. Cross-Functional Collaboration Act as a bridge between Sales, Finance, Product, and IT to align systems strategy with business outcomes. Ensure seamless data flow and process integration across enterprise systems. Maintain transparent, regular communication with senior stakeholders. Strategic Planning & Cost Management Build operational strategies that support scale and growth in GTM functions. Optimize resource allocation and control budget and cost efficiency. Support and execute on long-term product and process roadmaps. Team Leadership & Development Build, mentor, and manage L2/L3 operations teams based in India. Foster an inclusive, high-performing team culture with strong talent development practices. Define KPIs and continuously improve team performance through coaching and process optimization. Vendor, Compliance & Risk Management Manage third-party vendor relationships and evaluate tools to enhance operational delivery. Enforce compliance, data security, and privacy standards within the systems landscape. Minimum Qualifications Bachelor s degree in IT, Business, or a related field (Master s preferred). 3+ years experience in a Salesforce-focused operations leadership role. Proven expertise in Salesforce Sales Cloud, CPQ, and GTM systems integration. Deep operational experience in system support, QA, and incident management. Strong executive presence, communication, and stakeholder influencing skills. High level of business acumen and ability to align tech strategy with business goals. Ideal Traits Strategic thinker with a passion for customer-centric system design. Strong collaborator across technical and non-technical teams. Agile leader ready to scale operations in a hyper-growth, data-driven environment. Curious about using AI and automation to elevate system reliability and performance. Qualification : Bachelors degree in IT, Business, or a related field (Masters preferred).

Position: IT Automation Engineer Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) is a global leader in the Connected Operations Cloud, empowering organizations in physical operations such as transportation, logistics, construction, and manufacturing to unlock actionable insights from IoT data. With products that improve safety, efficiency, and sustainability, Samsara is at the forefront of digital transformation for industries that power the world. Role Overview As an IT Automation Engineer within Samsara s Business Technology Core IT team, you'll play a key role in streamlining internal IT systems and processes through automation, infrastructure-as-code, and modern DevOps practices. This position emphasizes cloud infrastructure, scripting, CI/CD, and SaaS system integration to support high-growth scalability and efficiency across Samsara's enterprise environment. This hybrid role requires 3 days per week in the Bengaluru office and 2 days remote, operating in India Standard Time (IST). Key Responsibilities Automation & Development Design and build automation scripts and services using Python, Bash, or JavaScript (Node.js). Automate repetitive IT operations across internal platforms, SaaS tools, and cloud infrastructure. Develop and deploy Infrastructure-as-Code (IaC) using Terraform or CloudFormation for AWS environments. Cloud & DevOps Engineering Manage and provision AWS services such as Lambda, EC2, S3, RDS, ECS, API Gateway, etc. Build and maintain CI/CD pipelines and implement containerized solutions using Docker. Implement observability and monitoring solutions using tools like CloudWatch and Splunk. Collaboration & Strategy Partner cross-functionally with IT, security, and business systems teams. Lead strategic automation initiatives to improve IT efficiency at scale. Write and maintain clear documentation for automated workflows and tooling. Minimum Qualifications Bachelor's degree in Computer Science, IT, or a related field. 5+ years in IT automation, DevOps, or software development roles. Strong scripting skills in Python, JavaScript (Node.js), or Go. Hands-on experience with AWS services and IaC tools (Terraform preferred). Experience with SaaS ecosystems like Google Workspace, Okta, Slack, Zoom, GitHub, Zendesk. Proficient in version control using Git/GitHub and building CI/CD pipelines. Strong communication and cross-functional collaboration skills. Preferred Qualifications Familiarity with Atlassian tools (Jira, Confluence), OpsGenie, StatusPage. Experience with Splunk and monitoring large-scale cloud systems. Exposure to Google Cloud Platform (GCP). Experience leading end-to-end internal application development projects. Qualification : Bachelor's degree in Computer Science, IT, or a related field

Job Title: Solution Architect Robotics & Automation Location: Bengaluru Role and Responsibilities Engage closely with customers to understand their applications and translate requirements into detailed Solution Requirement Documents (SRD) for internal delivery. Conduct feasibility studies considering engineering constraints, system integration, ergonomics, unit economics, and process optimization. Design scalable, modular, and serviceable end-to-end automation solutions including factory layouts and workflow automation. Develop detailed solution architectures for automation systems (cells, lines), decomposing into hardware, software, and functional components. Analyze and optimize production processes using simulation tools, addressing bottlenecks to improve cycle times, throughput, and efficiency. Resolve robotic automation challenges such as part presentation, variability, path planning, precision, throughput, reliability, and safety compliance. Plan and manage project workflows, milestones, development, and testing cycles with a focus on process optimization and cycle time analysis. Create and implement test and validation frameworks for design, integration, performance, and safety based on simulation insights. Lead and collaborate with multidisciplinary teams (hardware, software, simulation) and communicate simulation outcomes effectively to customers. Provide ongoing technical guidance and support to customers throughout project lifecycles, tailoring solutions to operational needs. Oversee project planning, execution, and delivery ensuring alignment with customer expectations and production objectives. Skills and Experience Proven expertise in designing and delivering comprehensive robotic and automation solutions end-to-end. Skilled in creating scalable, modular, industry-agnostic system architectures enabling seamless production line integration. Experienced in leading multidisciplinary teams to successful solution delivery. Strong knowledge of warehousing, manufacturing, and assembly processes with an ability to customize solutions to diverse industries. Ability to troubleshoot complex technical issues and optimize performance using advanced simulation tools. Excellent communication skills, capable of explaining technical concepts and simulation results to both technical and non-technical stakeholders. Familiarity with PLCs, IPCs, sensors, IO devices, and communication protocols such as Modbus and Ethernet. Basic programming skills in Python, C++, or similar languages. Strong analytical and problem-solving aptitude with focus on production process optimization. Experience visualizing robotic work envelopes and motion constraints via simulation. Required Qualifications Bachelor s or Master s degree in Robotics, Mechatronics, Mechanical Engineering, Computer Science, or related field. Minimum 5 years experience in solution engineering or a similar role within industrial engineering. Proven customer-facing experience, preferably delivering solutions to large or Fortune 500 clients. Strong technical foundation in robotics, industrial machinery, and system-to-site integration. Demonstrated leadership in managing cross-functional teams and multiple projects. Excellent interpersonal and communication skills. Hands-on experience designing automation cells and systems. Additional Preferred Qualifications Master s degree in relevant discipline. 8-10 years of experience as a solution architect or similar senior role. Proficiency with factory simulation tools such as Siemens Plant Simulation, FlexSim, or equivalent. Credible project management experience. Familiarity with modern software development practices including Git and CI/CD pipelines. Qualification : Bachelors or Masters degree in Robotics, Mechatronics, Mechanical Engineering, Computer Science, or related field.

IT Workforce Enablement Lead Location: Bengaluru, India Company: Chevron Experience: 7-10 Years Position Overview The IT Workforce Enablement Lead will lead a team delivering essential IT services such as Service Desk, desktop support, printers, and A/V systems to support business operations. This role ensures high service quality, team development, and collaboration with internal and external stakeholders. Key Responsibilities Lead and manage day-to-day IT service operations (Service Desk, A/V, desktop support, printers). Plan and manage IT service changes to align with business requirements. Act as escalation point for operational incidents and service issues. Collaborate with GCC stakeholders and managed service partners. Support events, virtual town halls, and after-hours program coordination. Manage the purchasing and technical inventory, ensuring compliance with security specifications. Provide leadership and technical guidance to the team, assigning tasks and setting goals. Maintain customer satisfaction by designing and implementing feedback surveys and resolving issues. Key Skills & Qualifications Bachelor's degree in Computer Science, Management Information Systems, or a related field. 7-10 years of IT service support experience in an enterprise environment (+500 users). At least 2 years in a leadership role within IT service delivery. Experience supporting MS Windows, Azure, and enterprise IT services (desktop, printers, A/V systems). Preferred Qualifications Certifications: CISSP, Azure Fundamentals (AZ-900). Experience with GCC or large company IT infrastructure setups. Benefits Competitive salary and benefits package Health, dental, and vision insurance Retirement savings plan Paid time off, including vacation and sick leave Work-life balance with flexible hours Apply Now If you're ready to lead and enhance Chevron's IT workforce enablement services, apply today to join our team! Equal Opportunity Statement Chevron is an equal opportunity employer, committed to diversity and inclusion in the workplace. Qualification : Bachelor's degree in Computer Science, Management Information Systems, or a related field.

Project Manager - UX Designer Location:Bangalore Experience: 10 13 Years Job ID: 427120 Job Summary The UX Designer is responsible for designing user interfaces for web and mobile applications, ensuring a seamless user experience. The role demands collaboration with cross-functional teams, conducting user research, and maintaining design systems. The designer will create wireframes, prototypes, and high-fidelity designs that align with business goals and user needs. Years of Experience Needed At least 5-6 years of experience in UX/UI design with a total of 9 to 13 years of professional experience Portfolio showcasing design process, thinking, and execution Responsibilities Design User Interfaces Create wireframes, prototypes, and high-fidelity designs for web and mobile applications Develop and maintain design systems, style guides, and design standards Ensure consistency in design across all platforms User Experience (UX) Focus Conduct user research and usability testing to inform design decisions Collaborate with UX designers to create user-centered design solutions Analyze user feedback and iterate on designs accordingly Collaboration Work closely with product managers, developers, and other stakeholders to ensure design alignment with product goals Participate in design reviews and provide constructive feedback to peers Communicate design concepts and rationale effectively to both technical and non-technical teams Design Tools and Software Proficiency in Figma Photoshop and Illustrator skills are a plus MS Office Design Standards and Best Practices Stay updated with the latest design trends, best practices, and industry standards Contribute to the development of design guidelines and standards within the organization Project Management Manage multiple design projects simultaneously and meet deadlines Prioritize tasks and manage time efficiently to deliver high-quality designs Technical Skills Bachelor s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field Proven experience as a UX designer, with a strong portfolio showcasing successful projects Strong communication and collaboration skills Ability to work in an agile environment and adapt to changing project requirements Experience with usability testing and user research methodologies Other Skills We'd Appreciate Communication Skills: Ability to clearly communicate with other team members and stakeholders Collaborative Skills: Ability to work swiftly with various teams to achieve a common goal Time Management Skills: Commitment to on-time delivery in aggressive timelines Process Skills General SDLC processes Understanding of utilizing Agile and Scrum software development methodologies Skill in gathering and documenting user requirements and writing technical specifications Behavioral Skills Good attitude and quick learner Well-developed design, analytical, and problem-solving skills Strong oral and written communication skills Excellent team player, able to work with virtual teams Self-motivated and capable of working independently with minimal management supervision Certification Any certification in UX design Skill Breakdown Primary Competency: UX Design Primary Skill: UX Design (100%) Qualification : Bachelors degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field

About Intugine Ever wondered how the physical goods we consume every day (think dairy, snacks, or your favorite choco chip ice cream) reach you in time? Or how beautiful furniture or sophisticated electronic equipment and gadgets you use are delivered in the best possible condition at your doorstep. Their journey spans from getting sourced, manufactured, and stored, to getting moved across a highly intricate supply chain network across the globe before it gets delivered. Global brands constantly face challenges like not having visibility of their raw materials, which delays production and in turn, delays customer shipments, or tracking shipments across various modalities and multiple geographies. Intugine Technologies is one of the most trusted solution partners catering to these brands with its best-in-class visibility platform helping brands gain comprehensive visibility over their supply chain across modalities(air/land/sea/rail). Their solutions have helped eliminate operational inefficiencies, reduce logistics costs and improve OTIF, order to delivery TAT, and minimize dwell time and detention costs. Intugine is a proud partner of the National Logistics Policy, an initiative by the Government of India. With this, it provides these brands with additional information via their integrations with FASTag, Port Community System, and Freight Operations Information System to name a few. Today Intugine works with 75+ global enterprise names like GE Healthcare, Signify, Flipkart, Mahindra Logistics, Titan, Diageo, Ultratech Cement, Bridgestone, and GMMCO. To know more, visit the website: https://www.intugine.com Responsibilities: Design and set up processes to improve the overall efficiency of the team. Collaborate with the technical team to set up or configure Intugine s software platform as per customers requirements and troubleshoot technical issues raised by customers. Research and analysis of Intugine's new products and design a process for their implementation. Conduct demos and training sessions for the customers. Conduct frequent checks to ensure system robustness. Requirements: Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations. Desire to assume responsibility and work autonomously. Highly organized and able to juggle numerous tasks. Basic excel skills are an advantage. Previous experience in operations will also be positively considered.

Job Description: Bachelor s degree in Mathematics, Engineering, preferably in Mechanical or a related field. Strong programming skills in any programming languages such as Python or Java or C++. Solid understanding of analytical geometry and computational geometry. Basic knowledge of CAE tools ANSA is a must. Strong analytical and problem-solving skills. Background in programming, analytical geometry, and exposure to pre-processors, particularly ANSA, is an advantage. You will receive comprehensive on-job training on python, ANSA, a leading CAE pre-processor, and ANSA scripting Sessions and exposure to commonly used ANSA API s. Preferred Skills Ability to write programs to solve mathematical or logical problems. with ANSA knowledge. Experience: 0 to 3 years Location: Bangalore Educational Qualification: BE / ME /B.Tech / M.Tech Number of Positions: 3 Qualification : BE / ME /B.Tech / M.Tech

Senior Customer Success Executive Ad Automation About the Role: Senior Customer Success Executive - Ad Automation As the Customer Support Lead Ad Automation, you will be responsible for managing and leading the customer support team focused on resolving client issues related to using the Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), DV360, Google Ads etc. You will work closely with cross-functional teams, ensuring that customer issues are resolved promptly and that our clients can maximize the effectiveness of their digital advertising campaigns. You will also have the opportunity to shape and refine customer support processes, deliver exceptional service to clients, and be the voice of the customer within the organization. Responsibilities Team Leadership & Management Lead, mentor, and manage a team of customer support specialists focused on Shopalyst Ad Automation platform that integrates with popular media platforms. Set clear goals and objectives for the team and ensure consistent performance and adherence to service level agreements (SLAs). Conduct regular one-on-one meetings, performance reviews, and provide coaching to help team members grow in their roles. Develop and implement processes to improve team efficiency, collaboration, and customer satisfaction. Customer Support for Digital Ad Platforms Provide detailed customer support for clients using Shopalyst Ad Automation platform that integrates with popular media platforms like Meta (Facebook), Google Ads, DV360, and other digital advertising platforms. Troubleshoot and resolve issues related to ad campaign setups, targeting, tracking, reporting, and optimization. Handle complex client escalations and ensure timely and effective resolution of technical issues. Collaborate with engineering and product teams to address product-related challenges and improvements. Cross-functional Collaboration Work closely with the Product, Engineering, and Sales teams to relay customer feedback and advocate for client needs. Provide product insights and troubleshooting guidelines to both internal teams and clients. Assist the Sales and Account Management teams by providing product support for pre-sales activities and customer onboarding. Client Training & Education Conduct training sessions and create self-service resources (e.g., guides, FAQs) to empower clients to use Shopalyst Ad Automation platform. Stay up to date with new features, updates, and best practices in Shopalyst Ad Automation, Meta, Google Ads, DV360, and other relevant media platforms. Reporting & Documentation Maintain detailed records of customer interactions and technical issues within the support ticketing system. Provide regular reports and insights on team performance, common customer issues, and potential product improvements. Monitor ticket queues and ensure that customer queries are handled in a timely manner. Continuous Improvement Analyze customer feedback to identify trends and recurring issues to improve the overall customer experience. Drive initiatives to enhance customer satisfaction and streamline support processes. Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

What makes us a great place to work: We are proud to be consistently recognized as one of the world's best places to work with our One Bain culture, a champion of diversity, and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that diversity, inclusion, and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents. Who you ll work with: You will join our Process Excellence team within our Enterprise Technology practice, serving end-to-end technology and digital transformations for our priority clients. You can look forward to being embedded in teams consisting of other driven and curious Bain staff, working alongside other teams on technology delivery, architecture, design, and software development, among others. With this uniquely diverse group, you will serve leading companies in every industry, helping them to define and implement business transformations. What you'll do: Mission Responsible for supporting the new ERP guild Manage a cross-functional team in the delivery of services, solutions & products on time and under/ at budget Develop processes that ensure business risks are evaluated, understood, and factored into client solutions and services Prepare and present ERP strategy and implementation capabilities alongside Bain partners to bid on large-scale ERP transformation cases Essential Functions Leadership & people management: Mentor a high-performing technical team capable of delivering ERP transformations Manage staffing of ERP Guild talent including allocating the correct technical expertise to match case requirements Implement financial strategies that align with project goals & contribute to overall org. Success Leverage technical expertise to enhance the team's market positioning and competitiveness Stay up to date on industry trends and emerging technologies to ensure the ERP team remains innovative and competitive Project management: Implement effective risk management strategies to mitigate potential issues Collaborate with key stakeholders, including executives, department heads, and end-users, to understand business requirements and expectations as needed Manage the day-to-day project interface with your technical expert team, the general consulting team, and the client Prepare and finalize project deliverables, including reports, workshop materials, and business proposals Engage in project and wider program/framework management activities, such as reviewing and maintaining project plans, actions, and risk logs; scheduling and leading project meetings; and documenting and following up on agreed actions About you: Education Required: Bachelor s Degree in Computer Science, Project Management, Management Information Systems preferred Preferred: MBA or Master s level degree, courses in digital/tech transformation Experience 4+ years of experience in tech / digital transformations involving ERP strategy, business process redesign, and implementation Preferred experience working in Healthcare or Hospital industry Experience in managing large-scale end-to-end ERP implementation programs Ability to explain in detail Oracle Healthcare processes for Finance, Procurement and Supply Chain etc. Experience working with multiple vendors and knowledge of software delivery practices (e.g. Agile) Fluency in English (written and spoken) Knowledge, skills, and abilities Significant experience with ERP platforms; managing delivery for an ERP roll-out program, including proficiency in designing and architecting ERP solutions Strong technical skills in relevant technologies such as SQL, database management systems, cloud platforms (AWS, Azure), and programming languages Demonstrated experience in managing issues, scope, and quality while bringing projects to successful completion within the cost and time requirements Familiarity with working at a senior level within large organizations, able to build credibility and trust with key clients while leveraging change management techniques to assist the client in sustaining the changes driven by the ERP transformation Willingness and readiness to travel abroad, accounting for approximately 80% of the time Strong verbal and written communication skills combined with strong interpersonal skills for effective collaboration. Organizational and problem-solving skills are essential for successful client engagements Effective collaboration skills to manage a cross-functional team of experts and digital consultants, fostering collaboration, providing guidance, and ensuring successful execution of project tasks and objectives

What Makes Us a Great Place to Work: At Bain & Company, we are consistently recognized as one of the world's top employers, thanks to our One Bain culture, which celebrates diversity, inclusion, and social responsibility. We proudly hold the #1 spot on Glassdoor's Best Places to Work list and have maintained a top four ranking for the last 13 years. We believe that collaboration, diversity, and inclusion are the cornerstones of building exceptional teams. We focus on hiring individuals with exceptional talent and potential, creating an environment where you can grow both professionally and personally. We are publicly recognized by Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign as a top employer for diversity, inclusion, women, LGBTQ employees, and parents. Who You ll Work With: You will be joining our Process Excellence team within the Enterprise Technology practice, focusing on end-to-end technology and digital transformations for priority clients. As part of this team, you will collaborate with driven, curious Bain staff and work alongside teams in technology delivery, architecture, design, and software development. Your role will involve engaging with leading companies across various industries, helping them define and implement their business transformations while learning from a diverse, innovative team. What You ll Do: Mission In this role, you will be responsible for supporting the new ERP guild, managing a cross-functional team that delivers services, solutions, and products on time and within budget. You will develop processes to evaluate, understand, and mitigate business risks in client solutions, while preparing and presenting ERP strategy and implementation capabilities alongside Bain partners for large-scale ERP transformation projects. Essential Functions Leadership & People Management: Mentor a high-performing technical team capable of delivering ERP transformations successfully. Oversee staffing within the ERP Guild, ensuring the right technical expertise is allocated to each case. Implement financial strategies aligned with project goals, contributing to the overall organizational success. Leverage technical expertise to improve the team's market positioning and competitiveness. Stay current on industry trends and emerging technologies to keep the ERP team innovative. Project Management: Implement risk management strategies to mitigate potential issues during the project lifecycle. Collaborate with key stakeholders, including executives, department heads, and end-users, to understand and meet business requirements. Manage the day-to-day project interface between your technical team, the general consulting team, and the client. Prepare and finalize project deliverables, including reports, workshop materials, and business proposals. Engage in broader program management activities, such as reviewing and maintaining project plans, actions, and risk logs, leading project meetings, and following up on agreed actions. About You: Education: Required: Bachelor s degree in Computer Science, Project Management, or Management Information Systems. Preferred: MBA or Master s degree with courses in digital/tech transformation. Experience: 8+ years of experience in tech/digital transformations involving ERP strategy, business process redesign, and ERP implementation. Preferred: Experience in the Healthcare or Hospital industry. Experience managing large-scale ERP implementations (preferably SAP). Expertise in explaining S/4 or Oracle Healthcare processes for Finance, Procurement, Supply Chain, etc. Experience working with multiple vendors and understanding Agile software delivery practices. Fluency in English (both written and spoken). Knowledge, Skills, and Abilities: ERP platforms expertise (e.g., SAP, S4/HANA), with proficiency in designing and architecting ERP solutions. Strong technical skills in relevant technologies, including SQL, database management systems, cloud platforms (AWS, Azure), and programming languages. Proven experience in managing scope, quality, and issues while delivering projects within budget and on time. Ability to work at a senior level within large organizations, building credibility and trust with key clients while using change management techniques to ensure sustainable ERP transformation outcomes. Willingness to travel abroad, accounting for approximately 80% of the time. Strong verbal and written communication skills, with a focus on effective collaboration. Exceptional organizational and problem-solving skills to ensure successful client engagements. Proven collaboration skills to manage a cross-functional team of experts and digital consultants, fostering cooperation, guidance, and ensuring successful execution of project tasks and objectives. Why Bain & Company: At Bain, we believe the success of our team is driven by a workplace that encourages personal and professional growth. We offer an environment where you can work alongside talented individuals, contributing to meaningful projects and making a real impact. Bain's commitment to diversity, inclusion, and collaboration creates a culture that empowers you to be your best. If you're ready to lead transformative ERP projects and help shape the future of our clients, Bain & Company is the place for you.

Channel Operations Analyst Who We Are Looking For We are seeking a motivated and detail-oriented Channel Operations Analyst with 1-3 years of experience in Partner/Channel Operations. If you are a strong communicator, a natural multi-tasker, and comfortable working independently with minimal supervision, this role is a great fit for you. You ll play a key part in supporting our global channel operations, enhancing partner engagement, and improving operational processes. About the Team You ll be joining the Sales Support and Shared Services team, which operates under the Worldwide Deal Support and Order Management organization within Revenue Operations at Nutanix. This Bangalore-based team supports our global sales teams by ensuring smooth operations across various sales processes. The team thrives on collaboration and works closely with multiple stakeholders, including Deal Desk, Bid Management, and Product Management, to drive efficient communication and process improvement. Our focus is on enabling the sales organization to work seamlessly, allowing them to achieve their targets through strong operational support. You will report to the Manager of Channel Operations, who promotes open communication, collaboration, and continuous learning. This is a hybrid role, allowing flexibility to work remotely on some days while collaborating in the office on others. What You ll Do Provide global Partner Portal support, addressing partner queries. Assist Channel Representatives and partners with the onboarding process. Manage partner applications, maintain agreements, and update Salesforce (SFDC). Oversee Deal Registration and Opportunity Process Management across regions. Respond to partner helpdesk inquiries, including onboarding and access issues. Identify opportunities to enhance current systems and processes for better efficiency. Manage Deal Registration Approval Workflows and assignment rules globally. Prepare ad hoc reports and analyze channel performance metrics as needed. What You ll Bring 1-3 years of experience in a Partner/Channel Operations role. Strong database management skills and proficiency in MS Office (Excel, PowerPoint). Hands-on experience with Salesforce and Partner Portal tools (e.g., Relayware). Excellent communication skills, both written and verbal. Strong attention to detail and organizational skills. Ability to work effectively with global teams and handle complex processes. Experience in partner onboarding and deal registration processes. A proactive mindset focused on process improvement and operational efficiency. Why Nutanix At Nutanix, we believe in fostering an inclusive, collaborative environment where everyone can thrive. We are proud to be an Equal Opportunity Employer, and we are committed to providing reasonable accommodations to ensure that everyone has the opportunity to succeed.

Sr. Business Systems Analyst, Services 2 Description Hungry, Humble, Honest, with Heart. The Opportunity In this role, you will help drive productivity for our SRE team, accelerate growth, and foster a culture of innovation. As an integral member of the team, your analytical skills, process expertise, and collaborative mindset will be key to your success. About the Team The SaaS Engineering team at Nutanix is a globally distributed group working across the US, EMEA, and APAC. We have a track record of delivering impactful solutions and invite you to be part of our dynamic, innovative, and collaborative team. We offer a vibrant work environment, cutting-edge technologies, and the opportunity to shape the future of cloud computing. Join a diverse and talented team driving transformation in the SaaS space. Your Role Evaluate business requirements, identifying gaps, interdependencies, and conflicts within proposed solutions. Document business requirements, design solutions, create roadmaps, and develop an in-depth understanding of current and future processes. Continuously improve and optimize support processes and procedures to enhance productivity. Coordinate, influence, and manage necessary resources to ensure the successful implementation of assigned projects according to plan and schedule. Collaborate extensively with development teams to translate business requirements into efficient solutions, especially for cross-functional initiatives. Act as a liaison between SaaS Engineering and stakeholders, leading end-to-end critical initiatives and fostering collaboration across teams. First Year Objectives Build strong relationships with key stakeholders, facilitating communication and collaboration between departments. Manage case queues, providing timely support to end users, resolving issues, and addressing inquiries. Serve as the functional Salesforce expert for your areas of responsibility, assisting in prioritizing bug fixes and continuous improvement initiatives. Adopt and adhere to PMO and SOX processes, ensuring designs flow seamlessly through end-to-end business processes. Optimize existing workflows and implement all designs with proper exception handling. What You Will Bring 6+ years of relevant experience, with progressively increasing levels of responsibility. Proven experience leading and participating in project teams focused on business process improvements. Strong knowledge and experience in supporting business systems. Deep understanding of Salesforce Service Cloud is essential. 2-3 years of proven work experience in the Services domain, with a focus on Service Cloud. BE, BS, or MBA degree is required. Work Arrangement Hybrid: This role combines remote work with in-person collaboration. Most roles require working from the office at least 2-3 days per week, though team-specific expectations may vary. Your manager will provide additional guidance based on team norms. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other legally protected status. We hire and promote individuals solely based on their qualifications for the role. Nutanix fosters an inclusive work environment where all employees can thrive, free from unlawful discrimination, intimidation, or harassment. We are also committed to providing reasonable accommodations for persons with disabilities. Qualification : BE, BS, or MBA degree is required.

Staff Automation Engineer Company Arm Job Overview As a Staff Automation Engineer, you will play a pivotal role in designing and implementing cutting-edge IT automation solutions that enhance Arm s infrastructure and development processes. You will leverage your expertise in automation technologies to streamline provisioning, configuration management, image management, secret management, and CI/CD pipelines. This is a critical role to ensure our systems remain efficient, scalable, and secure. Responsibilities Develop and implement automated solutions for infrastructure provisioning and configuration management using tools like Terraform, CloudFormation, Ansible, Puppet, and Chef. Design, configure, and maintain scalable CI/CD pipelines using platforms such as GitLab CI, GitHub Actions, Cloudbees/Jenkins, AWS CodePipeline, or Azure DevOps. Collaborate with DevOps and Engineering teams to improve and optimize engineering workflows, enhancing both efficiency and time-to-market. Standardize and automate configuration processes to ensure consistency and compliance across all environments. Troubleshoot and resolve configuration-related issues, ensuring systems are always up-to-date, secure, and cost-efficient. Required Skills and Experience Proven success in automation engineering or a similar role. Solid understanding of DevOps practices and extensive experience in infrastructure-as-code (IaC). High proficiency with automation tools and technologies, including Terraform, Ansible, Docker, Kubernetes, Jenkins, and Vault. Strong understanding of both on-premise and cloud platforms (AWS, Azure, GCP), including cloud-native architectures. Excellent communication, collaboration, and problem-solving skills with the ability to thrive in a team-oriented environment. Nice-To-Have Skills and Experience Relevant certifications, such as AWS Certified DevOps Engineer or Certified Kubernetes Administrator, are a plus. What Arm Offers We offer exciting, meaningful work within a diverse team. Arm s continued growth ensures ample career progression opportunities, allowing you to make a real impact on our global success. #LI-KR2

Job Title: Automation Engineer Location: Bengaluru, India Company: Wipro Limited Role Purpose The purpose of this role is to design, program, simulate, and test automation processes and products, ensuring they meet the required levels of efficiency, effectiveness, and quality. Key Responsibilities 1. Understanding Software Requirements & Product Design Analyze and understand the current technology architecture, system dependencies, and application stacks. Collaborate with project management to formulate project plans, define development steps, and obtain approval for the plans. Review existing operating procedures by consulting with users, partners, and clients to ensure alignment with project goals. Contribute to the automation roadmap, designing process improvements and developing innovative automation solutions. Improve and maintain the automation framework to support various technology stacks and create reusable libraries across multiple business verticals. 2. Software Development & Reporting Prepare the environment for automation processes, including test plan design, development of test cases and usage scenarios, and test execution. Develop technical specifications and resolve complex technical design challenges. Collaborate with development teams to design and validate both functional and non-functional automation requirements. Implement, track, and report key automation metrics to ensure full test coverage. Own the process for error elimination, ensuring code testing and validation align with Wipro standards. Track and document problems, resolutions, and defect fixes, building a comprehensive database of bugs and successful solutions. Develop and update automated testing tools to ensure continued process efficiency and accuracy. Use industry best practices, reusable code, and design patterns while developing automation processes. 3. Communication & Stakeholder Collaboration Work closely with Agile delivery teams to understand product vision, product backlogs, and automation requirements. Assist in creating acceptance criteria for user stories and translate them into automation test backlogs. Collaborate with development teams to improve continuous deployment processes through formalized strategies, processes, and tooling. Partner with business SMEs to fully understand automation requirements, then design and deploy suitable automation solutions. Ensure long-term maintainability by documenting all automation processes according to Wipro guidelines. Maintain clear, effective communication with testers, developers, and clients to ensure quick resolution of issues and thorough documentation. Provide assistance to testing and support personnel when system problems arise. Perform backend/database programming when necessary to support key automation projects. Stay updated on industry standards and incorporate them into day-to-day work. Performance Parameters Parameter Measure Automation Quality Adherence to design, project plan compliance, effective issue resolution, zero disruption in deployment, proactive risk identification (EWS) with mitigation measures Documentation Quality Comprehensive documentation of the automation process, test cases, debugging data, and performance reviews as per Wipro quality standards About Wipro Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading global technology services and consulting company. We focus on delivering innovative solutions that address the most complex digital transformation challenges of our clients. With a holistic portfolio spanning consulting, design, engineering, and operations, we empower clients to achieve their boldest ambitions and build future-ready businesses. With over 230,000 employees and business partners across 65 countries, we deliver value to customers, colleagues, and communities across the globe. Learn more at www.wipro.com. At Wipro, we empower individuals to continuously reinvent themselves and their careers. We foster an inclusive and diverse work environment where innovation and collaboration thrive. We actively welcome applications from people with disabilities and all individuals regardless of background. Come to Wipro. Realize your ambitions.

Job Title: Business Applications Administrator/Analyst Location: Bengaluru (Hybrid) About Couchbase: As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Position Overview: Couchbase is changing the world through data platforms and is looking to evolve our business application footprint to support this mission. The growing team is searching for a Business Applications Administrator/Analyst to support the internal applications. The right candidate loves automation, has implemented or supported integration systems, and is capable of working autonomously to create their own roadmap. Technologies supported include ERP (Netsuite) and other SaaS applications that interact with this core system. Key Responsibilities: Work with key system owners to develop a roadmap for streamlining systems. Serve as the primary systems administrator for key finance business systems, including Netsuite, Coupa, Concur, RevPro, and Avalara. Familiarity with integration business processes for key financial systems. Familiarity with integration tools like Boomi, SnapLogic, Workato, etc. Assist with project scoping, planning, and scheduling. Work with cross-functional business teams to define best practice business processes. Efficiently optimize existing business processes to drive productivity. Perform general support functions for Netsuite, Coupa, RevPro, and other peripheral finance systems, including user account maintenance, reports, new user setup, and related tasks. Preferred Qualifications: 3-5 years of experience as a Business Analyst in Netsuite. Excellent knowledge of key Netsuite areas like Order Management, Invoicing, Cash Application, and Saved Searches. Understanding of integrations between Salesforce and Netsuite applications is a plus. Familiarity with setting up integrations using API keys is a plus. Understanding of support tools like Zendesk or Jira. Ability to gather business requirements and translate them into functional requirements with the development team. Ability to identify manual processes and assist in automating them. Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase s mission is to simplify how developers and architects develop, deploy, and consume modern applications. With Capella, our flexible, affordable cloud platform, we empower organizations to quickly build and deliver premium customer experiences with unmatched price-performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: Comprehensive medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: A Be valued, Create value approach to your career development. Fun Perks: Ergonomic office setup, food & snacks for in-office employees, and more!

Senior Payroll & HR Generalist About Saviynt Saviynt is an identity authority platform designed to power and protect organizations in an era of digital transformation. As businesses navigate growing cybersecurity risks, our Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence, ensuring secure, right-time access to critical digital resources. To support our rapid growth, we are seeking a Senior Payroll & HR Generalist who will play a crucial role in managing payroll processes and leading key HR functions across India and the APAC region. This role will report to the Manager of Payroll & Benefits in El Segundo, CA, for functional leadership, while working locally under the Director of Human Resources in Bengaluru. Key Responsibilities Payroll Processing & Compliance Lead and oversee end-to-end payroll processing for India & APAC, ensuring accuracy, compliance, and timeliness. Partner with global payroll and accounting firms to maintain adherence to international payroll regulations and best practices. Review, analyze, and verify payroll reports to identify discrepancies, processing necessary adjustments before final payroll completion. Maintain and update payroll data in Namely, ensuring accurate records of compensation, tax deductions, bonuses, and statutory contributions. Manage payroll-related benefits administration, including incentives, tax deductions, and retirement contributions. Ensure compliance with local labor laws, taxation policies, and company policies related to payroll and employee benefits. HR Generalist & Employee Lifecycle Management Oversee employee leave management, ensuring accurate payroll integration and compliance with company policies. Support onboarding & offboarding processes, ensuring payroll setup for new hires and accurate termination payouts. Assist with performance evaluation processes, ensuring payroll-related adjustments align with compensation changes. Serve as an HR compliance expert, advising on payroll-related labor laws, employment verification, and unemployment claims. Audit, Reporting & Strategic HR Support Prepare payroll-related reports for internal and external stakeholders. Facilitate payroll audits, pension filings, and employment verifications. Work closely with HR leadership to align payroll strategies with business objectives and drive process improvements. Provide administrative, operational, and strategic HR support to the Director of Human Resources as needed. What You Bring Extensive experience in payroll processing & HR functions for India & APAC. Strong knowledge of Indian labor laws, payroll compliance, taxation, and employee benefits. Experience in full-cycle payroll management, including incentives, tax deductions, and statutory contributions. Proficiency in HR systems (Namely or similar HRIS platforms). Ability to manage audits, reports, and compliance documentation. Excellent attention to detail, problem-solving, and analytical skills. Strong collaboration skills with global teams across multiple time zones. Preferred (Good to Have): Experience working in a fast-paced SaaS or tech-driven organization. Knowledge of global payroll practices (US, Europe, APAC, etc.). Work in a high-growth, technology-driven environment that values innovation and excellence. Gain exposure to global payroll processes & HR strategies in a dynamic, fast-paced setting. Collaborate with industry-leading professionals and contribute to scaling a global workforce. Competitive compensation, benefits, and professional growth opportunities. Saviynt is an equal opportunity employer. We welcome applicants from diverse backgrounds and do not discriminate based on race, gender, age, disability, or veteran status. If you re a detail-oriented payroll and HR expert passionate about process efficiency and compliance, we d love to hear from you!