Process Documentation Expert Jobs in Hyderabad

Job Title: Associate Manager Export Import Documentation Location: Hyderabad Employment Type: Full-time Experience: 7-10 years (Shipping/Logistics domain) Salary: INR 10-13 LPA Notice Period: 1-2 weeks / Immediate About the Role: We are seeking a skilled Associate Manager to lead and manage our export import documentation team. The ideal candidate will ensure the smooth handling of documentation processes, foster team collaboration, and maintain high standards of customer service within the logistics/shipping back-office domain. Key Responsibilities: Manage, review, and coach the export documentation team to achieve departmental goals Monitor and follow key performance metrics to ensure success and process efficiency Streamline internal documentation processes for operational excellence Foster a team-oriented and collaborative work environment Collect essential shipment data from clients to initiate documentation processes accurately Communicate regularly with clients and vendors to verify and submit precise documentation Maintain strong knowledge of export-import terminology for accurate documentation completion Promote a customer-focused approach by establishing service standards and delivering training Monitor customer satisfaction and develop innovative solutions to meet customer needs Communicate effectively through verbal, written, and listening skills to keep stakeholders informed Required Skills & Experience: 6-7+ years of back-office experience, preferably in logistics or shipping Proven project management skills with experience handling new process migrations Strong knowledge of process metrics including productivity, accuracy, and turnaround time (TAT) Experience managing a team of 20+ members directly for over 2 years Ability to work across different time zones and coordinate processes globally Excellent people management and time management skills Educational Qualifications: Postgraduate degree / MBA preferred 8-10 years of relevant experience in the shipping domain What We Offer: Competitive salary (INR 10-13 LPA) Opportunity to lead a dynamic team in a growing organization Exposure to global logistics and export-import processes Collaborative work environment and professional growth opportunities Qualification : Postgraduate degree / MBA preferred

Position: IBM Maximo Techno Functional Consultant Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is transforming industrial operations by uniting front-line workers, back-office teams, and assets on a single connected worker platform. Our patented, Code-Free platform for SAP and IBM Maximo digitizes and automates traditionally paper-based, labor-intensive processes in maintenance, operations, and supply chain. With real-time visibility and mobile-first apps, we empower front-line workers and back-office teams alike. Global leaders like Newmont Mining, Shell, UNICEF, and Reckitt Benckiser rely on us to improve asset uptime, productivity, and safety saving millions annually. Supported by marquee investors Tiger Global Management and Vista Equity Partners, we are committed to innovation, growth, and making a real impact on the industrial workforce worldwide. Role Overview: As an IBM Maximo Techno Functional Consultant, you will engage with plant maintenance leaders to provide expert consulting on process improvements, mobility best practices, and solution adoption. You will lead solution design workshops, deliver value-driven digital transformations, and mentor teams to maximize the impact of Innovapptive s cloud-based SaaS solutions. How You Will Make an Impact: Understand customer Maintenance & Repair Operations, Plant Maintenance processes, and Asset Management integration points, especially in Oil & Gas, Chemicals, Utilities, and Manufacturing. Communicate business benefits and ROI of Innovapptive s solutions to client leadership. Guide customers through process digitization, solution design, and user adoption best practices. Provide and document best-practice solutions and alternatives for business challenges. Mentor Development and Implementation teams on technical designs and configuration. Manage multiple tasks in a fast-paced environment, ensuring high-quality project delivery. What You Bring to the Team: Bachelor s Degree in IT, Computer Engineering, or Computer Science. 5-8 years hands-on IBM Maximo functional solution design experience (requirement gathering, prioritization, documentation, consulting, configuring). 1+ years industry experience in Chemicals, Oil & Gas, or Utilities. 4+ years IBM Maximo Techno Functional implementation experience. Deep knowledge of IBM Maximo EAM, including enterprise asset and work management, spare parts management. Expertise in Maximo Web Application and Anywhere/Mobile. Strong understanding of Maximo modules, object structure, and attributes. Preferred knowledge of Maximo industry solutions (Oil & Gas, Nuclear, Utilities). Proficiency in PLSQL/MSSQL, Maximo 7.x+, BIRT Reporting. Experience troubleshooting Maximo configuration and integration issues. Familiarity with Maximo deployment, license management, patching, API enablement. Knowledge of OpenShift and Linux is a plus. Experience managing small teams (2-4 members) and delivering training. Soft Skills: Strong analytical and problem-solving skills in technical and business contexts. Excellent communication and client engagement abilities. Passionate about innovation, customer success, and digital transformation. Willingness and ability to travel as needed for client and team collaboration. What We Offer: An open, innovative, and collaborative work environment. Entrepreneurial spirit with unlimited growth opportunities. The chance to work with leading global brands on impactful projects. Competitive base salary and bonus structure. Generous vacation and paid time off. Comprehensive medical insurance for family (self, spouse, children, parents/in-laws). Paid maternity and paternity leave. Bi-annual transparent performance reviews. OKR-driven performance and development culture. Access to a wide range of e-learning courses (technical, product, process). Active interest groups and clubs (Book Reading, Toastmasters, Sports, Music, etc.). Innovapptive is an equal opportunity employer committed to a diverse and inclusive workplace. We welcome applicants regardless of race, religion, gender, disability, veteran status, or any legally protected status. Qualification : Bachelors Degree in IT, Computer Engineering, or Computer Science.

Job Title: Data Governance Lead Job Location: Hyderabad Job Description As a Data Governance Lead at Kanerika, you will be responsible for defining, leading, and operationalizing the data governance framework, ensuring enterprise-wide alignment and regulatory compliance. Key Responsibilities: Governance Strategy & Stakeholder Alignment Develop and maintain enterprise data governance strategies, policies, and standards. Align governance with business goals: compliance, analytics, and decision-making. Collaborate across business, IT, legal, and compliance teams for role alignment. Drive governance training, awareness, and change management programs. Microsoft Purview Administration & Implementation Manage Microsoft Purview accounts, collections, and RBAC aligned to org structure. Optimize Purview setup for large-scale environments (50TB+). Integrate with Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake. Schedule scans, set classification jobs, and maintain collection hierarchies. Metadata & Lineage Management Design metadata repositories and maintain business glossaries and data dictionaries. Implement ingestion workflows via ADF, REST APIs, PowerShell, Azure Functions. Ensure lineage mapping (ADF Synapse Power BI) and impact analysis. Data Classification & Security Governance Define classification rules and sensitivity labels (PII, PCI, PHI). Integrate with MIP, DLP, Insider Risk Management, and Compliance Manager. Enforce records management, lifecycle policies, and information barriers. Data Quality & Policy Management Define KPIs and dashboards to monitor data quality across domains. Collaborate on rule design, remediation workflows, and exception handling. Ensure policy compliance (GDPR, HIPAA, CCPA, etc.) and risk management. Business Glossary & Stewardship Maintain business glossary with domain owners and stewards in Purview. Enforce approval workflows, standard naming, and steward responsibilities. Conduct metadata audits for glossary and asset documentation quality. Automation & Integration Automate governance processes using PowerShell, Azure Functions, Logic Apps. Create pipelines for ingestion, lineage, glossary updates, tagging. Integrate with Power BI, Azure Monitor, Synapse Link, Collibra, BigID, etc. Monitoring, Auditing & Compliance Set up dashboards for audit logs, compliance reporting, metadata coverage. Oversee data lifecycle management across its phases. Support internal and external audit readiness with proper documentation. Requirements 7+ years of experience in data governance and data management. Proficient in Microsoft Purview and Informatica data governance tools. Strong in metadata management, lineage mapping, classification, and security. Experience with ADF, REST APIs, Talend, dbt, and automation via Azure tools. Knowledge of GDPR, CCPA, HIPAA, SOX and related compliance needs. Skilled in bridging technical governance with business and compliance goals. Benefits Employee Benefits Culture: Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a collaborative and interactive work environment. Flexible Working Hours: Allows employees to have flexibility in their work schedules. Employee Referral Bonus: Rewards employees for referring qualified candidates. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback. Inclusivity and Diversity: Hiring practices that promote diversity: Ensures a diverse and inclusive workforce. Mandatory POSH training: Promotes a safe and respectful work environment. Health Insurance and Wellness Benefits: GMC and Term Insurance: Offers medical coverage and financial protection. Health Insurance: Provides coverage for medical expenses. Disability Insurance: Offers financial support in case of disability. Child Care & Parental Leave Benefits: Company-sponsored family events: Creates opportunities for employees and their families to bond. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child. Family Medical Leave: Offers leave for employees to take care of family members' medical needs. Perks and Time-Off Benefits: Company-sponsored outings: Organizes recreational activities for employees. Gratuity: Provides a monetary benefit as a token of appreciation. Provident Fund: Helps employees save for retirement. Generous PTO: Offers more than the industry standard for paid time off. Paid sick days: Allows employees to take paid time off when they are unwell. Paid holidays: Gives employees paid time off for designated holidays. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one. Professional Development Benefits: L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development. Mentorship Program: Offers guidance and support from experienced professionals. Job Training: Provides training to enhance job-related skills. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

Senior Analyst Controllership, Finance Locations: Hyderabad & Bangalore Company: Arcesium Company Overview Arcesium is a global financial technology firm helping the world s most sophisticated financial institutions tackle complex, data-driven challenges. Our innovative platform, built to anticipate risks and power transformational business outcomes, continues to redefine operational excellence in the investment management industry. With a solid market foundation and strong growth trajectory, Arcesium offers an intellectually stimulating environment, where proactive ownership, collaboration, and continuous learning are core to our success. About the Role We are looking for a dynamic and detail-oriented Senior Analyst Controllership, Finance to join our growing Finance team in Hyderabad or Bangalore. This role is ideal for a qualified Chartered Accountant with strong technical acumen in accounting, taxation, regulatory compliance, and financial controls. You will be responsible for ensuring the integrity and accuracy of financial records, maintaining strong internal controls, managing key audits, and ensuring compliance with statutory and regulatory frameworks. Key Responsibilities Financial Accounting & Reporting Drive accuracy and completeness of financial statements and month-end close processes. Ensure compliance with applicable accounting standards, including Ind AS, and corporate governance requirements. Taxation & Compliance Direct Taxation: Manage TDS payments and returns, advance tax, annual income tax filings. Handle income tax assessments and departmental correspondence. Indirect Taxation: Oversee monthly GST filings and payments, annual GST returns, and GST refund applications. Respond to GST notices and regulatory queries. Other Statutory Requirements: Ensure timely filings with ROC, RBI, SEZ, STPI, and compliance with the Companies Act and corporate laws. Maintain accurate documentation for inspections and audits. Internal Controls & Process Improvement Collaborate with internal teams to assess and strengthen internal financial controls. Conduct regular process reviews and feedback sessions to implement improvements. Prepare and maintain SOPs, RCMs, and key dashboard metrics. Stakeholder & Audit Management Serve as the point of contact for all external advisors on tax and compliance matters. Coordinate and support: Statutory audits Internal audits Tax audits IFC audits Other external/regulatory audits Treasury & Payables Oversee accounts payable processes and ensure timely, error-free vendor payments. Manage treasury operations, including cash flow forecasting, banking, and forward contracts. What You ll Need Qualifications & Experience Chartered Accountant (CA) with 4 6 years of post-qualification experience. Strong technical knowledge of: Indian Accounting Standards (Ind AS) Companies Act Direct and Indirect Taxation Skills & Tools Strong analytical mindset and a problem-solving approach. Hands-on experience with Oracle ERP (preferred). Excellent communication and interpersonal skills. A proactive team player with high attention to detail. Be part of a high-performing team tackling some of the most complex financial challenges. Enjoy a culture that values intellectual curiosity, autonomy, and inclusive collaboration. Work with a firm that truly values professional development and diverse perspectives. Equal Opportunity Employer Arcesium is committed to creating an inclusive work environment. We do not discriminate on any basis and encourage candidates from all backgrounds to apply. Qualification : Chartered Accountant (CA) with 46 years of post-qualification experience.

Accountant / Senior Accountant Prepaid Accounting Finance | Hyderabad, India | Full-Time Join Salesforce s Controllership SSC Team and Drive Compliance & Accounting Excellence At Salesforce, our Controllership Shared Services Center (SSC) thrives in a dynamic, fast-paced environment where collaboration and attention to detail are key. We re seeking an experienced Accountant / Senior Accountant to support the Compensation & Benefits Compliance and Accounting functions, working closely with finance, payroll, tax, and HR teams. About the Role As part of the Compensation & Benefits Compliance team, you will ensure Salesforce adheres to local employee/employer tax laws related to compensation and benefits across international regions. Your expertise will help mitigate risks and keep internal stakeholders informed of legislative changes. You will also manage key prepaid accounting activities handling monthly journal entries, reconciliations, and reporting ensuring financial accuracy and timely close processes. Key Responsibilities Compensation & Benefits Compliance (70%) Support the annual update of C&B playbooks covering international tax legislation Coordinate with consultants (Big 4 firms) to review and update compliance materials Prepare quarterly/annual rate and matrix updates Collaborate cross-functionally to communicate compliance changes Support legislative monitoring and disseminate updates to stakeholders Maintain process documentation and assist with system upgrades Contribute to periodic newsletters and ad-hoc projects Prepaid Accounting & Financial Close (30%) Execute monthly close activities, including journal entries and account reconciliations Analyze and prepare accounting entries for complex financial transactions Coordinate with process owners to ensure deadlines are met and communicate changes Required Skills & Experience 3 to 5 years of experience in employment tax, payroll compliance, or related accounting roles Strong analytical skills, attention to detail, and deadline-oriented work ethic Experience working with Big 4 firms is a plus Bachelor s or Master s degree in Law, Taxation, Accounting, Finance, or equivalent Semi-qualified Chartered Accountant or equivalent with exposure to employee taxation preferred Excellent English communication skills; additional European or APJ languages a bonus Solid understanding of payroll compliance, finance, and accounting processes Proficient IT skills; familiarity with Tableau, Excel, Slack, Oracle, Workday desirable Strong organizational and multitasking abilities Self-motivated and adaptable to a fast-paced environment Passion for process improvement, automation, and documentation Work within a globally recognized company committed to innovation and diversity Collaborative environment with cross-functional teams Comprehensive benefits and career development opportunities Qualification : Bachelors or Masters degree in Law, Taxation, Accounting, Finance, or equivalent

Job Opening: Process Knowledge Management Specialist Location: Hyderabad | Full-Time About the Role The Process Knowledge Management (PKM) Specialist will act as a subject matter expert for authoring and updating Emerson DeltaV PKM process templates, process recipes, and associated master data. The primary responsibility is to ensure that Process Recipes within DeltaV PKM are successfully and compliantly designed, developed, deployed, and supported to maximize business benefits, aligning with enterprise business process and technical standards. DeltaV PKM is a new capability being developed by Emerson. This role offers the opportunity to work closely with the Emerson development team, shaping the future direction of the product. Primary Responsibilities Support DeltaV PKM training, collaboration, benefit realization, and standardization while adhering to standard processes, cGMP regulations, SOPs, and global business processes. Identify and implement continuous process improvement opportunities to enhance system performance and user experience. Assist in defining and implementing an SDLC strategy that supports the flexible use of DeltaV PKM capabilities across the development spectrum. Sustain Process recipes and master data, combining knowledge of manufacturing processes with DeltaV PKM capabilities and standards. Execute appropriate change control and life-cycle actions to ensure that the DeltaV PKM system remains in a state of control and compliance. Collaborate with teams to troubleshoot and resolve user issues efficiently, ensuring quality decisions and regulatory compliance. Provide assurance on quality systems and regulatory standards, supporting development teams and their respective quality units in fostering quality decisions. Education Bachelor s Degree and at least 5+ years of relevant experience with life sciences systems or 7+ years of relevant experience in life sciences systems. Required Experience and Skills Proven track record of analytical skills, problem-solving abilities, and attention to detail. High personal integrity, credibility, and energy with the ability to work independently and in a team environment. Excellent communication and influencing skills while working with global stakeholders (North America). Strong written and verbal communication skills, with a minimum of five (5) years of experience in a production-regulated industry. Strong understanding of manufacturing principles and processes (preferably Biologics) and ability to translate manufacturing requirements into Automation/Digital Solutions. Preferred Experience and Skills Knowledge of SAP. Knowledge of Pharmaceutical Technology Transfer processes. Be part of a dynamic, innovative company shaping the future of Process Knowledge Management. Work with cutting-edge technology in a regulated industry, contributing to significant advancements in life sciences. Collaborate with a team of dedicated professionals who value integrity and quality in everything we do. Emerson is a leader in life sciences and process control technology. We are committed to developing innovative solutions that drive global success in the manufacturing of life-saving products. Our team s collective efforts help bring critical advancements to the world of healthcare. Qualification : Bachelors Degree and at least 5+ years of relevant experience with life sciences systems or 7+ years of relevant experience in life sciences systems.

Job Opening: Senior Product Designer Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a pioneering force in enterprise AI transformation, empowering organizations through our comprehensive agentic AI platform. With innovative offerings across "AI for Service," "AI for Work," and "AI for Process," we re helping over 400+ Global 2000 companies fundamentally reimagine their operations, customer experiences, and employee productivity. Our end-to-end platform enables enterprises to build, deploy, manage, monitor, and continuously improve agentic applications at scale. We ve automated over 1 billion interactions every year with voice and digital AI in customer service, and transformed employee experiences through productivity and AI-driven workflow automation. Recognized as a leader by top analysts like Gartner, Forrester, IDC, ISG, and Everest, Kore.ai has secured Series D funding of $150M, including strategic investment from NVIDIA to drive Enterprise AI innovation. Founded in 2014 and headquartered in Florida, we maintain a global presence with offices in India, UK, Germany, Korea, and Japan. Position: Senior Product Designer We are seeking a Senior Product Designer to join our growing team. As a product designer, you will be the voice of the users and the mastermind behind the user experience (UX) and user interface (UI) of our AI-powered platforms. Responsibilities Complete ownership of UX and UI: You will be responsible for research, wireframes, high-fidelity screens, prototyping, validating solutions, developer handoff, and testing. User research: Comfortable conducting user research to validate design ideas and decisions. Collaboration: Work directly with management and product teams from the conceptualization stage to execution. Structured design process: Follow a structured thought process for designing the product and communicate your ideas clearly. Prototype development: Create clickable prototypes using tools like InVision or Principle when needed. Design system management: Maintain and evolve design systems, including iconography and illustrations. Experience & Skills Required Must Have Skills: 5-12 years of experience in Product Design (UX & Interaction Design). Expert-level proficiency with design tools such as Sketch, Zeplin, InVision, Google Suite, etc. Strong ability to communicate, present, and tell stories through your designs. A detail-oriented, strategic thinker with the ability to make sound design decisions. Expertise in illustrations and iconography. Experience in creating and managing design systems. A strong knowledge of design principles. Other Desired Skills: Thorough research before starting any design process. Ability to think critically and solve problems quickly and efficiently. Empathy for end-users, business, and technology, ensuring designs balance all aspects. Drive usability testing and expert reviews early in the design process. Education Qualification Bachelor s or Master s in Design. At Kore.ai, you won t just be maintaining quality for conventional software you ll be defining what quality means for an entirely new category of platform technology that enables enterprise-scale agentic applications. Your work will directly influence how the world s leading organizations build, deploy, and trust AI systems, setting new standards for the industry. Join us in building not just a better platform, but the frameworks that ensure enterprise agentic applications deliver on their transformative promise safely, effectively, and responsibly at scale. Be a part of an innovative, cutting-edge AI company. Work with a diverse and collaborative team across multiple global offices. Shape the future of AI-powered enterprise applications. Contribute to industry-leading AI solutions that redefine business operations. If you're a visionary Product Designer eager to make an impact in the world of AI, we'd love to have you on our team. Apply now! Qualification : Bachelors or Masters in Design

Job Description: Accounts Executive Experience: 3+ Years Qualification: B.Com (Mandatory), MBA, IPPC/ICWA (Preferred) Job Description: We are seeking an experienced Accounts Executive with a strong background in handling accounting and finance functions. The ideal candidate will have at least 3 years of experience in accounting, GST and tax return filings, and finalization of books of accounts. This role will also involve managing day-to-day financial transactions, ensuring statutory compliance, and working closely with auditors. Key Responsibilities: GST Returns and Tax Filings: Filing GST returns and ensuring timely compliance with GST regulations. Filing Income Tax and TDS returns, ensuring compliance with tax laws and deadlines. Finalization of Books of Accounts: Finalize books of accounts at the end of each financial period, ensuring accuracy and completeness. Rectify accounting entries and verify the books to ensure compliance with accounting standards. Invoicing and Payments: Preparation of invoices and ensuring timely dispatch to clients. Monitor daily cash and bank payments and receipts, ensuring proper accounting of transactions. Monitor and process tour bills as per the company s travel policy. Reconciliation: Perform regular reconciliation of client billing, ensuring all payments are followed up and accounted for. Monitor sundry creditors payments and reconcile creditor accounts. Prepare and manage Bank Reconciliation Statements to ensure all bank transactions are accurately reflected. Statutory Compliance: Ensure compliance with statutory requirements such as Professional Tax, Provident Fund, and other legal obligations. Coordinate with internal and statutory auditors during audits and provide necessary information. Other Responsibilities: Assist in preparing financial statements and reports as required. Review financial transactions for accuracy and ensure all required records are maintained. Address discrepancies and ensure smooth processing of payments and receipts. Qualifications and Skills: Experience: Minimum 3 years of experience in accounting roles, with exposure to GST, tax returns, and finalization of accounts. Technical Skills: Proficiency in Tally (all versions) for accounting functions. Familiarity with GST Returns Filing, Income Tax, TDS, and other statutory compliance procedures. Strong understanding of accounting principles and the ability to finalize books of accounts. Reconciliation and Documentation: Experience in preparing and managing Bank Reconciliation Statements. Expertise in monitoring and following up on client billing and payments. Communication and Coordination: Strong communication skills to interact with clients, auditors, and internal teams. Ability to handle statutory audits and coordinate with auditors. Education: B.Com degree is mandatory. MBA, IPPC, or ICWA qualifications are preferred. Other Skills: Strong attention to detail and accuracy in financial documentation. Ability to work independently and handle multiple tasks efficiently. What We Offer: Competitive salary and benefits. Opportunity for career growth in a dynamic and expanding organization. A collaborative work environment focused on professional development. Qualification : B.Com degree is mandatory. MBA, IPPC, or ICWA qualifications are preferred.

Job Description: Junior Accounts Executive Experience: 1+ Year Qualification: B.Com (Mandatory), MBA (Preferred) Job Description: We are seeking a Junior Accounts Executive to join our finance team. The ideal candidate will have at least 1 year of experience in accounting, GST and tax return filings, and general finance management. The role involves assisting with day-to-day financial transactions, ensuring compliance with statutory requirements, and maintaining accurate financial records. Key Responsibilities: GST Returns and Tax Filings: Assist in filing GST returns and ensure timely compliance with tax regulations. Assist with Income Tax and TDS returns filing, ensuring accuracy and adherence to deadlines. Invoicing and Payments: Prepare invoices and ensure their timely dispatch to clients. Monitor daily cash and bank payments and receipts, ensuring proper documentation of all transactions. Travel and Expense Management: Monitor and process tour bills as per the company's travel policy. Reconciliation: Reconcile client billing periodically and follow up on outstanding payments from clients. Monitor sundry creditors payments and reconcile creditor s accounts. Statutory Compliance: Ensure compliance with statutory requirements such as Professional Tax, Provident Fund, and other legal obligations. Other Responsibilities: Assist in maintaining accurate financial records and ensuring all documentation is up to date. Support the accounting team with general administrative and accounting tasks as needed. Qualifications and Skills: Experience: Minimum of 1 year of experience in accounting roles. Technical Skills: Proficiency in Tally (all versions) for accounting and financial management. Familiarity with GST returns filing, Income Tax, and TDS returns is a plus. Reconciliation and Documentation: Experience with bank reconciliation, client billing, and creditor account reconciliation. Education: B.Com degree is mandatory. MBA is preferred. Other Skills: Strong attention to detail and accuracy in financial tasks. Good communication skills to interact with clients and internal teams. Ability to work independently and handle multiple tasks efficiently. What We Offer: Competitive salary and benefits. A collaborative work environment that encourages professional growth. Opportunities for career advancement in a growing organization. If you're a motivated Junior Accounts Executive looking to build your career in accounting and finance, apply now to join our dynamic team! Qualification : B.Com degree is mandatory. MBA is preferred.

Job Description We are seeking an experienced Senior QA Engineer to oversee our quality assurance team. You will be required to manage all aspects of software and product testing, including developing test strategies, drawing up test documents, identifying faults, and reviewing QA reports. To ensure success as a Senior QA Engineer, you should have extensive experience in high-level problem-solving skills and the ability to lead and project manage effectively. Must Have: Excellent Communication skills Quick learner and willing to learn Demonstrate in-depth complete functional knowledge of the products Implementing testing procedures and overseeing the QA process Must have owned and delivered at least one product Team Player API Testing Test case writing Agile Process Experience with test case management tools like Jira Experience with SQL Queries and willingness to learn Middleware concepts (What is Java, JEE, Node, Mongo etc.) Troubleshooting (See API Calls, JSON viewers, XML) - View logs and see what is happening Proactive approach Good to Have: Experience working in SAAS Platforms Experience with AWS or other cloud platforms

Position Title: Employee Experience & Retention (EE&R) Manager About Firstsource: Firstsource Solutions Limited, part of the RP-Sanjiv Goenka Group, is a leading provider of transformational solutions spanning the customer lifecycle in sectors including Healthcare, Banking & Financial Services, Communications, Media & Technology, and more. Through our 'Digital First, Digital Now' approach, we help organizations reinvent operations and reshape business models, delivering valuable moments that matter and gaining competitive advantage. We have a global presence across the US, the UK, India, the Philippines, Australia, Mexico, and South Africa, supporting over 100 top global brands, including several Fortune 500 and FTSE 100 companies. Position Purpose: The Employee Experience & Retention (EE&R) Manager is tasked with overseeing all aspects of Employee Experience and Retention within the aligned process. This role ensures the effective execution of EE&R initiatives within agreed timeframes, supporting the achievement of high employee engagement, retention, and satisfaction throughout the process. Key Responsibilities: Employee Relationship Management & Communication: Employee Relations Support: Act as the primary point of contact for EE&R-related matters, handling queries and grievances effectively and providing ongoing employee relations counsel. Policy Communication: Conduct policy sessions during induction, training, and as part of regular Business-As-Usual (BAU) refreshers. Visibility & Engagement: Maintain a consistent and visible presence on the operations floor to foster employee engagement. Reward & Recognition Management: Lead and manage the Reward and Recognition program, addressing concerns and ensuring timely recognition. Employee Support: Provide assistance to employees and teams by implementing EE&R interventions when necessary. Survey Execution: Ensure the timely execution of ESAT, Dipstick, and 360 surveys, acting on the insights to address any concerns and improve employee satisfaction. Policy Updates: Communicate any policy, procedure, or process changes to relevant stakeholders in the process. Corporate Social Responsibility (CSR): Drive CSR initiatives within the team, fostering a sense of community and purpose. Engagement Activities: Organize fun activities and team-building events to maintain a positive, engaging work environment. One-on-One and Skip-Level Meetings: Regularly meet with Team Leaders, Managers, and employees to address concerns, provide HR updates, and gather feedback. Career Progression & Performance Management: Performance Management Execution: Ensure the smooth execution of the Performance Management Process (annually, bi-annually, and monthly). Internal Job Postings (Lateral Moves): Manage and facilitate internal job postings, supporting employee mobility within the organization. Promotion and Assessment: Organize and manage assessment centers to promote advisors to the next level. Career Development Support: Provide guidance and support for employee career growth and development opportunities. Compliance: Increments & Promotions: Ensure timely handling of employee increments and promotions in alignment with lifecycle approaches. Confirmation Process: Oversee the employee confirmation process after six months of service, ensuring timely and accurate documentation. Payroll Coordination: Collaborate with payroll teams to ensure timely receipt of payroll inputs, sign off, and review before submission to vendors. Background Checks & Compliance: Follow up on background checks and ensure appropriate actions are taken for any unfavorable reports. Headcount & Attrition Reports: Own the preparation of weekly headcount and attrition reports, ensuring accuracy and timeliness. Audit Support: Provide necessary support for effective audits and ensure compliance with organizational standards and regulations. Qualifications & Skills: Communication Skills: Excellent interpersonal and communication skills for effectively managing relationships, engaging with employees, and resolving issues. Organizational Skills: Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities efficiently. HR Expertise: Deep understanding of HR policies, employee relations, performance management, and compliance requirements. Conflict Resolution: Proven ability to manage grievances, conflicts, and sensitive employee matters with professionalism and discretion. Employee Engagement: Experience in designing and implementing employee engagement initiatives and activities. Team Collaboration: Ability to work collaboratively with Team Leaders, Managers, and other HR teams to drive results. Compliance Knowledge: Understanding of payroll, background checks, and audit processes, ensuring adherence to compliance standards.

Job Description Responsibilities We have a fantastic opportunity for an experienced Data Analyst join our global Data Transformation team. This role will play a major part in the delivery of our Group Data Strategy and Data Transformation Journey by delivering, enhancing, and maintaining our IQEQ Data Platform which will drive how our data is managed and used to deliver outcomes in a host of key areas to maximise business value and growth delivering improvements for internal and external stakeholders and clients. In this role, you will drive requirements gathering and deliver appropriate solutions aligned with project goals. You will document functional designs, implement proper controls around business requests, and collaborate globally on Data Platform Data Services design initiatives. The role involves identifying and documenting system gaps and enhancements, working cross-functionally with IT teams to deliver high-quality solutions, and continuously seeking process improvements. Success requires quick adaptation to understand both client and internal stakeholder needs, ensuring efficient delivery of business requirements. Experience (what does the role do on a day-to-day basis) Experience of coding in programming languages such SQL (required), Python (required), Java and Excel VBA. Data analysis experience, database administration knowledge, data mining and manipulation. Proficient in MS Excel with a working knowledge of Excel VBA. Comfortable using APIs, SQL query writing, report development / BI tools (Crystal, SSRS, SSIS, Tableau). Experience of writing technical documentation and presenting information clearly to senior stakeholders. Knowledge of the funds industry and accounting knowledge beneficial. Working in global environment. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Communicates Effectively Adjusting communication style to fit the audience & message. Providing timely information to help others across the organisation. Encourages the open expression of diverse ideas and opinions Action Orientated Readily taking action on challenges without unnecessary planning and identifies new opportunities, taking ownership of them Interpersonal Savvy Relating comfortably with people across all levels, functions, cultures & geographies. Builds rapport in an open, friendly & accepting way An analytical mind, excellent problem-solving & diagnostic skills, attention to detail Qualifications Required Experience Education / professional qualifications Bachelor's degree in computer science or another technical field 8-10 years of experience in a Data Analyst capacity Background in Financial Industry preferable in the Alternative Asset management domain Experience with Investment management accounting system such as Investran, Paxus, Efront etc preferrable Background & Technical experience Knowledge of BI, Data and Analytics Knowledge of programming languages, SQL, Python, Knowledge of Excel Formulas Excellent analytical and numerical skills. Strong problem solving and conceptual thinking. Other company, product, and market knowledge Experience of working in a complex, multi-country professional services, financial services or BPO organisation with complex processing requirements Multi-country experience and demonstrates an ability to work in a multi-cultural, talented, and demanding team environment. Possess the skills and the personality to operate effectively in a very fast-paced complex global business with an in-depth knowledge of program management Excellent communication skills in both written and oral form, with staff members, customers, suppliers, and the management team with the ability to make decisions, act and get results Passion, dynamism, and drive Personal presence, integrity, and credibility Ability to solve problems either independently or by utilising other members of the team where necessary Strong analytical and troubleshooting skills. Ability to investigate and analyse information, and to draw conclusions. Ability to meet and adhere to internal and external deliverables whilst maintaining an exceptionally high standard. Languages Must be fully proficient in spoken and written English, additional European languages will be an asset Qualification : Bachelor's degree in computer science or another technical field

Consumer QA Analyst III At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will work closely with production QA teams to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB, embodying the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite in our Manila/Hyderabad office. Kindly expect to work in a US timezone per business needs. What you ll be doing (ie. job duties): Full ownership of quality program:Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends:Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management, Vendor Management, Operations, Learning & Development, Content, Compliance, etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments:Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs, training facilitators, and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What we look for in you (ie. job requirements): Relevant Experience:3+ years of experience in quality management in customer service operations. [For internal applicants]:Process expert with strong knowledge in complex workflows. 90%+ QA score with no captured critical error in the past 6 months, and currently not in any performance improvement plan. Mission-driven:Strong commitment to Coinbase s mission with a passion of improving customer experience. Problem solver:Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other s perspectives. Project management:Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides. Stakeholder management:Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed. Organizational and time management:Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines. Nice to haves: Prior supervisory experience is a huge advantage Experience in supporting high-value customer, account management, and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA

KYC EDD Analyst II At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. This role is for the KYC EDD Analyst II as part of the operations function in the Compliance team, reporting to the Team Manager Compliance operations. In this role, Compliance EDD Analyst - II will be responsible to manage the speciality case work streams. In this role, candidates will be expected to work on the high net worth individual cases and deal with executive escalations for such customers. Through the investigation into the KYC documents, candidates will be expected to safeguard the customer experience by satisfying the compliance regulatory requirements. Additionally, candidates will have certain metrics to achieve as a part of business operations. Onboarding retail customers with adherence to Coinbase s AML program, BSA/AML, KYC, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. You will serve as the subject matter expert and escalation point within the KYC EDD team and the broader AML team and manage client onboarding and remediations. To be successful in this role, you will need to have a proven track record of subject matter expertise for an onboarding KYC program, have an enthusiastic and positive attitude, have a strong knowledge of KYC best practices, and a proven ability of taking innovative approaches to solving complex regulatory challenges. If you're ready to take on a challenge that will make a difference in the world, we want you on our team. Apply now and be a part of something truly transformative! What you ll be doing (ie. job duties): Lead and execute comprehensive EDD on High-risk customers, transactions, and high-net worth individuals, ensuring thorough risk assessment. Review, analyze, and validate KYC information to ensure it aligns with internal policies, regulatory requirements, and quality standards. Identify, assess, and escalate suspicious activities with precision, providing clear and actionable recommendations. Complete review in a timely and efficient manner, ensuring application of risk based approach helping mitigating any AML risk and at the same time ensuring a good customer experience Make recommendations on process improvements to increase efficiency and accuracy Provide mentorship and guidance to junior analysts, fostering a culture of excellence and continuous improvement. Collaborate with internal support teams across Data Analytics, Escalations teams, Financial Crime Compliance, and L&D to help launch or improve existing processes and workflow Utilize an in-depth understanding of metrics to drive data-driven recommendations Maintain awareness of regulatory updates and incorporate process and procedural changes in the due diligence review process Identify process gaps and work with stakeholders within CX and financial crime to improve the process. Provide regular insights, recommendations and feedback to Client Service Management Continuously add value through effective impact analysis, prioritization, root cause analysis and efficient execution of initiatives. Tackle routine problems, largely through precedent and referral to general guidelines What we look for in you (ie. job requirements): Years of experience: minimum 2 years of compliance experience (Enhanced Due Diligence [EDD]) Minimum Bachelor s degree or equivalent Knowledge of on-boarding checks, entity types and AML/KYC laws, guidelines (e.g. BSA, OFAC, FinCEN guidance), and rules for financial products & services Strong written/verbal communication, critical thinking, and problem-solving skills Experience working with Google Sheet, Google Doc, Excel, Word Flexible and adaptable to the evolving needs of a high-growth and fast paced organization environment Multi-tasking ability, team-oriented, and a self-starter Ability to work with limited direction from management when situations occur Intermediate to advanced level in PowerPoint/Google Slides and Excel/Google Sheets Ready to support in 24*7 environment Organized with a high level of attention to detail Work from the office 100%, no hybrid or work from home. Nice to haves: Knowledge of the cryptocurrency industry. Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud.

Job Title: Service Associate - Recruitment Introduction At IBM, work is more than a job it s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you ve never thought possible. To lead in this new era of technology and solve some of the world s most challenging problems. Your Role and Responsibilities As a Service Associate - Recruitment, you are responsible for working with partners and providing customer satisfaction with RPO services. You will work closely with the client, IBM s operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there s no limit to what you can accomplish here. Responsibilities: Engage stakeholders to define, build, and document hiring forecasts. Work with hiring managers to set Service Level Agreements (SLA) expectations and requirements. Work within pre-defined recruitment processes while assessing that process to identify, recommend areas for improvement, and build standard methodologies. Provide new methods and approaches for sourcing candidates and generating new leads. Meet weekly, monthly, and quarterly production goals. Collaborate with the business head to establish weekly, quarterly, and yearly Global Delivery Center goals. Review, analyze, mentor, and coach support teams to ensure recruiting goals are being met. Utilize Applicant Tracking System (ATS) to perform candidate screening and other tasks. Ensure detailed screening and selection criteria to identify top talent and assess the strength of the talent pool. Participate in client meetings with the Operations Director and Client Relationship Director to enhance customer satisfaction. Update candidate status regularly on the ATS. Perform other miscellaneous duties as required by management. Required Technical and Professional Expertise Minimum 1 year of experience in recruitment best practices (preferably in ITES / BPO / FA). Experience in building rapport and collaborating with Hiring Managers through the entire recruitment process. Expertise in sourcing through social media channels and other innovative sourcing methods. Demonstrable experience in partner management and the ability to hold difficult conversations with stakeholders. Deep domain knowledge, understanding of business strategy, and ability to drive innovation. Preferred Technical and Professional Expertise Experience in direct sourcing and recruitment in a corporate or consultancy (RPO setup preferred). Equipped with a consultative approach, passionate about recruiting, and able to move beyond transactional processes. Proficiency in Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) is an advantage. Ambitious individual who can work independently towards agreed targets/goals. Proven ability to manage change, adapt to new processes, and meet tight deadlines. Strong interpersonal skills and a team-oriented mindset. Commitment to continuous learning by attending educational workshops and reviewing industry publications. Be part of a global organization that is shaping the future of technology. Enjoy excellent career growth opportunities and professional development. Work in a collaborative and innovative environment. Contribute to solving some of the world s most complex challenges.

Tezo: Digital & AI Solutions Provider Tezo is a next-generation Digital & AI solutions provider with a proven history of creating remarkable outcomes for our customers. We deliver exceptional experiences through cutting-edge analytics, data proficiency, technology, and digital excellence. Job Title: ServiceNow Developer Key Responsibilities: Development and Customization Design, develop, and customize ServiceNow applications and modules such as Incident Management, Change Management, Problem Management, and Service Catalog. Create custom applications and workflows to meet business requirements. Integration Develop and manage integrations between ServiceNow and other enterprise applications using APIs, web services, and middleware tools. Collaborate with cross-functional teams to ensure seamless data flow across platforms. Configuration Management Configure ServiceNow instances according to best practices and organizational needs. Manage user roles, permissions, and security settings. Performance Optimization Monitor and optimize system performance, troubleshoot issues, and implement enhancements. Conduct code reviews and ensure adherence to coding standards. Collaboration and Support Work closely with ITSM process owners and stakeholders to gather requirements and design effective solutions. Provide technical support and guidance to junior developers and team members. Documentation and Training Create and maintain technical documentation, including design specifications, user guides, and process flows. Train users and staff on ServiceNow functionalities and best practices. Continuous Improvement Stay updated on ServiceNow releases, features, and industry trends. Identify opportunities for process improvements and recommend solutions. Qualifications: Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 5+ years of experience in ServiceNow development and administration. Certifications: ServiceNow Certified Application Developer and/or ServiceNow Certified System Administrator (preferred). Technical Skills: Proficiency in JavaScript, HTML, CSS, and AngularJS. Strong understanding of ServiceNow modules and ITIL processes. Experience with ServiceNow integrations (REST, SOAP). Familiarity with Agile development methodologies. Soft Skills: Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work collaboratively in a team environment. Qualification : Bachelors degree in computer science, Information Technology, or related field.

Job Description: Amgen is a leading human therapeutics company in the biotechnology industry. For more than 40 years, the company has tapped the power of scientific discovery and innovation to advance the practice of medicine. As a Fortune 500 company serving millions of patients, Amgen continues to be an entrepreneurial, science-driven enterprise dedicated to helping people fight serious illness. Regulatory Affairs, Chemistry, Manufacturing and Controls (RA CMC) facilitates product development and global registration by developing and executing regulatory strategies and managing effective regulatory agency interactions for product manufacturing and quality programs throughout product lifecycle. Amgen s CMC submission execution team, Regulatory Optimization of Tactical and Strategic Support (ROOTS2), is seeking to expand its capacity in India. The ROOTS2 team supports CMC submission execution for Amgen products across phases of development, modality and countries. The ROOTS2 staff member will interface with the Amgen Global, Site, Biosimilars, and/or Device RA CMC teams for specific strategies or activities that impact a product. The ROOTS2 staff member will be responsible for varying levels of product support, including leading projects, based upon their experience level. Additional job responsibilities include: Lead submission for annual reports, facility registrations, facility renewals, and product renewals Interact with authors/reviewers and subject matter experts with respect to delivery of CMC documents required for regulatory submissions Preparing submission content plans for CMC submissions including, CMC IND/CTAs and amendments, new marketing applications, facility registration and renewals, post market supplements/variations, product renewals, Module 3 baselines, and annual report/notifications Coordination, preparation, collection and/or legalization of CMC country specific documents Document and archive CMC submissions and related communications in the document management system Initiate and maintain CMC product timelines at the direction of product lead Interface with the regulatory operations team Train staff on select CMC procedures and systems Provide report status of activities and projects to teams and department Participate in cross-functional special project teams Basic Qualifications: Master s degree OR Bachelor s degree and 1-2 years of experience in manufacture, QA/QC, or regulatory CMC in the Pharmaceutical/Biotechnology industry Associate s degree and 6 years of experience in manufacture, QA/QC, or regulatory CMC in the Pharmaceutical/Biotechnology industry OR High school diploma / GED and 8 years of experience in manufacture, QA/QC, or regulatory CMC in the Pharmaceutical/Biotechnology industry Preferred Qualifications: BS degree in Life Science Experience in manufacture, Process Development, Quality Assurance, Quality Control, or Analytical development Regulatory CMC specific knowledge and experience Mature project management and organizational skills Strong and effective oral and written communication skills Experience in Veeva Vault platforms Qualification : Bachelors degree and 1-2 years of experience in manufacture, QA/QC, or regulatory CMC in the Pharmaceutical/Biotechnology industry

Let s do this. Let s change the world. In this vital role you will be pivotal in ensuring compliance, efficiency, and innovation in the management of data validation processes in tools like Veeva Study Startup. This position combines technical expertise, validation experience, and a strong understanding of regulatory requirements. The role also leverages domain and business process expertise to drive ongoing improvements to validation and meets our regulatory and validation procedures. This role involves working closely with developers and business analysts to ensure that the technical requirements for upcoming development are thoroughly elaborated and validated. Roles & Responsibilities: Collaborate with System Architects and Product owners to manage Validation strategy and Deliverable for the GxP applications. Defining the scope, objectives, and approach of the validation process, creating detailed validation plans, and aligning them with project timelines and resources Perform Validation testing, including Installation Qualification (IQ), Operational Qualification (OQ) for new and existing SSU Systems Ensure compliance with industry standards, regulations and internal policies during all validation activities. (GxP, FDA 21 CFR Part 11) Identify, document, and track defects during the testing process. Collaborate with development teams to define validation requirements, resolve defects and validate fixes. Maintain comprehensive audit trails and validation documentation to support regulatory inspections. Configure and optimize workflows within the Veeva Vault Management (VVM) to streamline test management and approval processes. Partner with quality assurance, IT, and business teams to ensure alignment on validation objectives and testing requirements. Act as a liaison between technical teams and stakeholders to ensure system requirements are met. Provide training to end-users on Veeva VM Testing Vault functionalities and best practices. Assist in the development and continuous improvement of validation processes and procedures Stay up to date with industry trends, best practices and evolving regulatory needs We are all different, yet we all use our unique contributions to serve patients. The [vital attribute] professional we seek is a [type of person] with these qualifications. Basic Qualifications: Doctorate degree OR Master s degree and 4 to 6 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Bachelor s degree and 6 to 8 years of Life Science/Biotechnology/Pharmacology/Information Systems experience OR Diploma and 10 to 12 years of Life Science/Biotechnology/Pharmacology/Information Systems experience Preferred Qualifications: Must-Have Skills: Solid understanding of GxP regulations, specifically 21 CFR Part 11. Familiarity with GxP Validation management tools such as ALM, Veeva Vault Management etc. Experience in defining and executing validation strategies aligned with regulatory requirements Familiarity with risk-based approaches to validation Experience in creating and executing validation protocols (e.g., Installation Qualification (IQ), Operational Qualification (OQ)) Excellent documentation and report writing skills Good-to-Have Skills: Proficiency in automation tools, data systems, and validation software. Experience of DevOps, Continuous Integration and Continuous Delivery methodology Experience as a business analyst, with command of business analysis techniques & tools, as well as SDLC & iterative systems development methodologies Professional Certifications (please mention if the certification is preferred or mandatory for the role): SAFe for Teams certification (preferred) Veeva VM certification (preferred) Soft Skills: Able to work under minimal supervision Skilled in providing oversight and mentoring team members. Demonstrated ability in effectively delegating work Excellent analytical and gap/fit assessment skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to manage multiple priorities successfully Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills Shift Information: This position operates on the second shift, from 2:00 PM to 10:00 PM IST. Candidates must be willing and able to work during these hours. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination Objects in your future are closer than they appear. Join us. careers.amgen.com

Description Come work at a fun, high energy company that really values diversity, giving back, innovation, and that can-do attitude! You have a talent for clarifying complex jargon infested stuff and producing clear, concise, and engaging content. You might edit or create reference docs, templates, UI text, walkthroughs, API docs, diagrams, guidelines, process docs, user guides, presentations, best practices, sites, and Trailhead modules (https://developer.salesforce.com/trailhead/en). What we care about: You have a Bachelor s degree and at least 3-6 years of experience making challenging, complex ideas, concepts, and tasks understandable and appealing to diverse technical audiences. You write clear concise documentation for complex highly technical content (from scratch and within existing docs). You like to dig into the stuff you re writing about so you understand not just how it works, but why it matters to the people using it; serving as the voice of our users when collaborating with scrum teams. You aren t intimidated by code. You may not be a hard-core programmer, but you can write basic code samples. You are also willing to dig into the code to better understand what s going on or to tweak samples to make them shine in a doc context. You re comfortable with source control software, and understand how it s used in the development lifecycle. You enjoy figuring out the best way to get customers the info they need (when and where they need it) and find ways of connecting with the folks who use our content to get their feedback. You ve written as part of your job and have samples to show it. You are self-sufficient, flexible and open enough to adopt our style and processes, but you aren t afraid to make suggestions that could benefit the team. You like being part of a team, so you share information freely and enjoy communicating with others about what you are doing and why it matters. And you have no problem working with teams that are geographically dispersed. You can juggle multiple projects with good humor, while still being able to prioritize between the must-haves and nice-to-haves. You can wade into a new department, review their existing stuff, listen to their upcoming projects, figure out how your skills can make their lives easier, and explain it to them. You can hold your own in conversations with team members about really important topics, such as: Should the cuteness of panda bears be a factor in their survivability? Is love a decision tree or a regression model? How far ahead would society be today if we had 12 fingers instead of 10? You must have: Experience with IDEs, Web services technologies, APIs, SDKs, and/or object-oriented programming Experience writing documentation for a developer audience Working knowledge of application lifecycle management Working knowledge of Java and JavaScript Experience with DITA and XML authoring tools such as Oxygen or Arbortext Strong visualization skills and experience creating images and diagrams of complex systems Qualification : You have a Bachelors degree and at least 3-6 years of experience making challenging, complex ideas, concepts, and tasks understandable and appealing to diverse technical audiences.

Job Overview Qualcomm is a leading technology innovator, driving digital transformation to enable smarter, connected experiences for all. As a Software Engineer within the LLVM Tools Group, you will work on the LLVM toolchain for various architectures like ARM, Hexagon, and RISCV. This toolchain includes a range of tools such as compilers, linkers, debuggers, and profilers. As part of the QA and Support team, your primary role will be to ensure that software products are reliable, functional, and meet the required quality standards. You will collaborate with development teams and customers to address issues and improve software throughout the development lifecycle. Key Responsibilities Test Planning: Develop comprehensive test plans and test cases based on software requirements and specifications. Test Execution: Perform manual and automated testing to identify defects and ensure software functionality. Bug Reporting: Analyze test failures/regressions and report bugs to the development team, ensuring timely tracking and resolution. Collaboration: Work closely with developers and customers to understand software design, provide feedback on improvements, and actively participate in process improvement efforts. Documentation: Maintain detailed documentation of test procedures, results, and issues encountered during the testing process. Quality Assurance: Ensure the final product meets Qualcomm s quality standards and customer expectations. Minimum Qualifications Education: Bachelor s or Master s degree in Engineering, Information Systems, Computer Science, or a related field. Experience: 2-5 years of experience in software quality assurance or software customer support. Programming Skills: Experience with programming languages such as C, C++, Python, etc. Preferred Qualifications Embedded Systems/Kernel Testing: Experience with software development and testing on embedded systems, Linux kernel, or firmware. Testing Toolchain: Hands-on experience testing compilers and embedded software development toolchains. Automation: Experience in software refactoring, test automation, and machine learning. Tools: Proficiency in tools like Perl, Python, shell scripting, make, cmake, and git. Command-Line: Experience working on both Windows and Linux environments. Development Tools: Knowledge of compilers, assemblers, linkers, and simulators used in software development. Test Automation: Experience in architecting and developing test automation tools (web, embedded systems). Problem Solving: Expert-level analysis, diagnosis, and troubleshooting abilities. Communication: Strong presentation and communication skills to effectively share insights with cross-functional teams. Qualification : Bachelors or Masters degree in Engineering, Information Systems, Computer Science, or a related field.