Process Improvement Jobs in Bengaluru

General Manager Healthcare RCM Operations Job Category: Management Location: Bangalore Job Overview We are seeking an experienced General Manager Healthcare RCM Operations to lead end-to-end Revenue Cycle Management (RCM) operations across multiple clients. This leadership role is responsible for strategic planning, operational excellence, client management, team leadership, compliance, and financial performance, ensuring efficiency, accuracy, and client satisfaction in all RCM functions. Key Responsibilities Strategic Leadership Drive strategy, planning, and execution across all RCM functions including patient access, billing, coding, charge capture, claims processing, payment posting, AR follow-up, and denial management. Develop and implement initiatives to improve collections, reduce denials, and optimize cash flow. Align operational strategies with client expectations, regulatory compliance, and industry best practices. Operational Excellence Oversee large-scale RCM operations across multiple clients/accounts. Monitor key performance indicators (AR days, clean claim rate, denial rate, net collection rate, etc.) and drive continuous improvement. Implement process automation and digital transformation initiatives to enhance operational efficiency. Client & Stakeholder Management Serve as the primary point of contact for client leadership. Build strong client partnerships, ensuring SLAs, TATs, and quality standards are consistently met or exceeded. Manage escalations and drive resolutions with a client-focused approach. Team Leadership Lead, mentor, and inspire a large team of managers, SMEs, and associates across functions. Hire, train, and develop leadership talent to ensure a strong succession pipeline. Promote employee engagement, retention, and a performance-driven culture. Compliance & Quality Ensure strict adherence to HIPAA, CMS guidelines, and client-specific compliance requirements. Establish and maintain robust internal controls and audit processes. Collaborate with Quality and Training teams to maintain high accuracy and performance standards. Financial Management Own the P&L for assigned accounts and operations. Drive cost optimization initiatives without compromising service quality. Provide accurate financial forecasts, budgets, and performance reports to leadership. Key Skills & Competencies Deep expertise in US healthcare RCM (front-end to back-end). Strong knowledge of payer rules, coding guidelines, and HIPAA compliance. Proven experience in managing large-scale operations (250+ FTEs). Client-facing leadership with the ability to build CXO-level relationships. Data-driven decision-making with strong analytical and problem-solving skills. Experience driving digital transformation and automation (RPA, AI in RCM). Excellent communication, negotiation, and stakeholder management capabilities. Success Metrics Improvement in collections and AR performance. Reduction in denials and operational errors. Achievement of SLA and client satisfaction targets. Strong employee retention and a robust leadership pipeline. Profitability and cost optimization in line with business objectives.

Operations Manager Category: Management Type: Full-Time Location: Bangalore Job Overview We are seeking an experienced Operations Manager to oversee end-to-end US Healthcare Revenue Cycle Management (RCM). This role requires a track record in physician/hospital billing and expertise in process transitions. Key Responsibilities Operations: Manage AR/Denials, Charge Entry, and Credentialing. Transitions: Lead projects and develop Standard Operating Procedures (SOPs). Reporting: Utilize Excel and PowerPoint for performance tracking. Leadership: Manage recruitment, training, and team culture. Requirements Experience: 6+ years in US Healthcare leadership. Education: Graduate or Postgraduate degree. Tech Skills: Proficiency in RCM clearinghouse platforms and reporting tools. Qualification : Graduate or Postgraduate degree

Service Delivery Executive Department: Unitary Service Location: Bengaluru Job Purpose The Service Delivery Executive is responsible for ensuring high-quality service delivery and achieving revenue targets through effective management of service operations and channel partners. This role focuses on preventive maintenance, complaint resolution, and maintaining a high Customer Satisfaction Index (CSI). Key Responsibilities Complaint Management: Monitor open service complaints and ensure timely closure according to SLAs. Revenue Generation: Achieve financial targets through AMC, spare parts sales, and specialized service offerings. Quality Assurance: Adhere to preventive maintenance schedules and conduct regular service quality audits. Data Management: Maintain accurate customer information and end-user data within the internal systems. Customer Engagement: Drive proactive engagement to resolve concerns and improve the Customer Satisfaction Index (CSI). Partner Operations: Manage invoice processing, defective spare returns, and warranty claims from channel partners. Market Feedback: Collect and report competitor insights and market trends to HQ. Process Implementation: Ensure all channel partners adhere to standard systems and processes for smooth operations. Key Skills & Competencies Strong knowledge of UCPG products and service offerings. Technical expertise in service operations and channel management. Proficiency in vendor and dealer management. Strong negotiation, presentation, and interpersonal skills. Qualifications & Experience Education: Diploma or B.E. in a relevant discipline. Experience: 3 8 years in Service Delivery, Customer Support, or related roles. Qualification : Diploma or B.E. in a relevant discipline

Position: Manufacturing Supervisor Location: Bengaluru Employment Type: Full-Time Job Overview We are seeking a detail-oriented and experienced Manufacturing Supervisor to manage daily production operations in our **3D printing facility**. The role includes overseeing the production team, maintaining equipment efficiency, ensuring quality standards, and optimizing workflows to meet project deadlines. Key Responsibilities Production Supervision & Planning Manage **day-to-day manufacturing operations** on the 3D printing production floor. Plan and schedule production tasks to meet delivery timelines. Monitor workflow, identify bottlenecks, and ensure production schedules are met. Equipment & Process Management Supervise setup, calibration, and maintenance of **3D printers, CNC machines**, and related equipment. Conduct routine inspections and diagnostic tests to ensure machine reliability. Troubleshoot equipment issues promptly and coordinate repairs to **minimize downtime**. Quality Control & Documentation Ensure all products meet **company quality standards** and customer specifications. Maintain accurate documentation of production processes, maintenance logs, and service records. Inventory & Resource Management Monitor **raw materials, consumables, and spare parts** availability. Coordinate timely procurement to avoid shortages. Implement material optimization practices to **reduce waste and control costs**. Process Improvement & Efficiency Analyze manufacturing processes to enhance productivity and reduce operational costs. Implement **preventive maintenance plans** to avoid costly breakdowns. Compliance & Safety Ensure adherence to industry regulations, company policies, and **safety protocols**. Maintain a clean, organized, and hazard-free work environment. Key Skills & Requirements Education: Diploma or Degree in **Mechanical, Manufacturing Engineering**, or related field. Experience: Minimum **3 years of experience in manufacturing supervision**; experience in 3D printing or additive manufacturing is preferred. Technical Knowledge: Strong knowledge of **mechanical systems, production processes, and preventive maintenance**. Core Skills: Excellent troubleshooting and problem-solving skills. Leadership: Proven **leadership and team management abilities**. Communication: Strong communication skills and ability to work in a fast-paced environment. Commitment: Commitment to maintaining safety and quality standards. Qualification : Diploma or Degree in Mechanical, Manufacturing Engineering or related field

Position: Associate - Logistics Operations Department: Logistics & Linen Operations Location: Bengaluru Employment Type: Full-Time About Laundryheap: Laundryheap is a fast-growing, award-winning startup revolutionizing the laundry and dry cleaning industry. Operating in 14 global markets and expanding rapidly across Europe, Asia, and North America, we re proud to offer one of the quickest services in the business delivering clean clothes within 24 hours. Role Overview: As an Associate in Logistics Operations, you ll play a key role in ensuring the smooth execution of our live delivery operations. Reporting to the Assistant Regional Manager, you will manage real-time driver activity, optimize routes, and provide essential support to our drivers, ensuring operational excellence and customer satisfaction. What You ll Do: 1. Operations & Route Management: Oversee live delivery operations to ensure routes are executed smoothly and orders are completed on time. Provide real-time support to drivers via chat, calls, or internal platforms. Optimize route plans for maximum efficiency and minimal delays. Proactively resolve any on-route issues such as delays, misrouted deliveries, or driver emergencies. 2. Driver Support & Performance: Address inbound driver queries related to payments, schedules, feedback, and general support. Log driver interactions, escalate unresolved issues, and ensure follow-ups are completed. Ensure adequate driver coverage across multiple time zones to meet live operational demand. 3. Operations & Project Support: Contribute to team goals by supporting or initiating projects aimed at streamlining operations. Maintain internal documentation and knowledge bases to ensure up-to-date resources. Monitor KPIs, identify performance bottlenecks, and ensure service level agreements (SLAs) are met. Collaborate with teams across regions (UK, US, Singapore) to ensure smooth cross-functional operations. Required Skills & Experience: Education: Bachelor s degree or equivalent. Experience: 3 5 years in operations, logistics, or support (experience in international environments is a plus). Skills: Strong communication skills, both verbal and written. Ability to handle high-pressure, fast-paced environments with poise. Experience with driver or agent onboarding (calls/video) and live operational support. Proficient in email, chat support tools, and Google Sheets/MS Excel. Flexibility to work night or rotational shifts. Strong stakeholder management skills. A proactive, solution-oriented mindset with a focus on empathy. Preferred Skills: Experience in international support chat (US/EU region preferred). Background in startups, logistics, or last-mile delivery operations. Familiarity with live route planning tools and CRM systems. Analytical mindset with an ability to interpret operational data. Why You Should Join Us: Growth & Impact: Be part of a fast-paced, international startup where your contributions make a tangible impact on day-to-day operations. Global Collaboration: Work alongside teams from across the globe, contributing to innovative solutions and continuous improvement. Career Growth: Enjoy high visibility in a flat team structure and rapid career growth opportunities. Qualification : Bachelors degree or equivalent

Associate Packaging Location: Bengaluru Employment Type: Full-Time Job Summary We are seeking a diligent Regulatory Compliance Team Lead to manage the qualification and compliance of packaging materials used in consumer products across the EMEA region. This role will focus on ensuring adherence to key EU and French regulations, coordinating testing and documentation, and collaborating closely with cross-functional teams to advance packaging compliance initiatives. Key Responsibilities Lead the qualification process for packaging materials used in consumer products, ensuring regulatory compliance across the EMEA region. Ensure packaging materials comply with relevant regulations including, but not limited to: EC 1223/2009 (Cosmetic Products Regulation) REACH Regulation (EC) No 1272/2008 French AGEC Law & Decree (including Article L. 5232) EU 2019/1021 (Persistent Organic Pollutants Regulation) EC 10/2011 (Food Contact Materials, if applicable) EU 528/2012 (Biocidal Products Regulation) Compliance with PFAS-related restrictions Conduct or oversee evaluations including: Packaging safety assessments (chemical compatibility, leaching/migration analysis) Stability and microbial integrity checks related to packaging Substance screening for SVHCs, POPs, phthalates, PFAS, and other restricted substances Review, validate, and manage supplier documentation such as Safety Data Sheets (SDS), Certificates of Compliance (CoC), Declarations of Conformity (DoC), migration test reports, and recyclability data. Collaborate effectively with cross-functional teams and external vendors/suppliers to ensure timely document collation and verification. Guide, mentor, and support junior team members involved in packaging compliance activities. Qualifications Bachelor s degree in Chemistry, Packaging Engineering, or a related field. Minimum of 2 3 years of experience in the life sciences industry, preferably within a packaging department. Strong understanding of packaging development and raw material chemistry. Excellent communication skills, demonstrating effective, timely, and proactive engagement with internal teams and external suppliers. Critical thinking ability to ask relevant questions, avoid redundant steps, and leverage past learnings to improve processes. Be part of a team driving compliance and innovation in consumer product packaging across the EMEA region. Collaborate with diverse experts and suppliers to ensure the highest standards of safety and regulatory adherence. Grow your career in a dynamic and evolving life sciences environment. Interested? Apply now to contribute your expertise to packaging compliance excellence! Qualification : Bachelors degree in Chemistry, Packaging Engineering, or a related field

Record to Report (R2R) Location: Bangalore Work Type: Full-Time Join the Ninja Clan Pioneer. Challenge Yourself. Create Better Lives. At Ninjacart, we re India s largest agritech company, transforming the agricultural ecosystem through technology, innovation, and sustainable solutions. Our mission is simple yet ambitious to empower every participant in the agri value chain, from soil to sales. We re building next-gen commerce, finance, and fulfillment solutions that uplift farmers, traders, retailers, and consumers alike. Our ecosystem of products Ninjacart, Ninja Mandi, Ninja Global, Ninja Kirana, and Ninja Kisaan serves unique customer needs and drives efficiency across the agri network. Backed by global investors including Accel, Tiger Global, Flipkart, Walmart, Qualcomm Ventures, and Nandan Nilekani, we re on a mission to build the most trusted, efficient, and inclusive AgriTrade Network. About the Role As part of our Record to Report (R2R) team, you ll play a key role in ensuring accurate, compliant, and timely financial reporting. You ll collaborate across teams, streamline processes, and uphold strong financial governance to support Ninjacart s growth journey. Key Responsibilities Support the month-end closing process for legal entities and internal reporting in line with IND AS and company accounting policies. Prepare and post journal entries, accounting corrections, and reclassifications to ensure accurate financial records. Work cross-functionally to validate and reconcile accruals and other financial data. Partner with consultants and auditors on accounting matters and new business initiatives, especially in FinTech-related areas. Prepare balance sheet reconciliations and supporting schedules on a monthly/quarterly basis. Assist in GST/TDS filings and ensure compliance with other statutory requirements. Perform ad-hoc financial analyses and reporting as needed. Maintain and update process documentation for R2R activities. Support both internal and external audits with necessary documentation and insights. Chartered Accountant (CA) with 1 2 years of experience in finance, accounting, or R2R operations. Solid understanding of IND AS, accounting principles, and internal controls. Experience in NBFC environments, SAP ERP, or IND AS transitions is a plus. Proven ability to drive process improvement and standardization initiatives. Excellent communication skills both written and verbal. High energy, proactive mindset, and a strong sense of ownership. A self-starter who thrives in fast-paced, dynamic environments. At Ninjacart, you ll be part of a purpose-driven organization that combines impact with innovation. Here, you ll have the freedom to experiment, the opportunity to grow, and the satisfaction of creating real-world change. Become a Ninja. Build better lives. Qualification : Chartered Accountant (CA)

Associate Manager / Manager Business Finance Location: Bangalore Work Type: Full-Time About Ninjacart Ninjacart is India s largest agri-tech platform, revolutionizing the agri ecosystem through technology, data, and innovation. Over the last decade, our India-first solutions have transformed how fruits and vegetables move from farms to consumers plates, empowering farmers, traders, and retailers in ways never done before. We aim to be the digital network for global agri commerce, solving structural challenges such as information asymmetry, payment inefficiencies, distribution gaps, and market discovery for buyers and sellers. With over $350 million in funding from investors including Walmart Group, Tiger Global, Accel, Syngenta, and others, Ninjacart is recognized as one of Top 25 Startups to Work For. We foster a results-driven, entrepreneurial culture where leaders enjoy autonomy, tackle large-scale challenges, and drive real impact. Our products Ninjacart, Ninja Mandi, Ninja Global, Ninja Kirana, and Ninja Kisaan cater to all segments of the agri value chain. Our mission is to build the most trusted, efficient, and inclusive AgriTrade Network in India. Role Overview We are seeking a strategic, analytical, and hands-on Business Finance Manager to join our Business Finance team. As a P&L owner, you will analyze financial data, prepare insightful reports, and provide recommendations that support strategic decisions and business growth. Key Responsibilities Financial Analysis & Reporting: Analyze financial data, create models, and prepare reports to support business decisions. Operational & Strategic Planning: Translate the operating plan into a financial plan with measurable milestones; track performance against targets. Variance Analysis & Insights: Analyze past results, perform variance analysis, identify trends, and recommend corrective actions. KPI Design & Implementation: Define key metrics to monitor business performance and provide early signals for stakeholders. Process Improvement: Develop and standardize reporting tools, dashboards, and ad-hoc financial models to enhance efficiency. Cross-Functional Collaboration: Work with teams across Finance, Operations, and Strategy to gather data requirements and ensure accuracy. Market Research & Valuation: Conduct market research, data mining, business intelligence, and comparative valuations to support strategic initiatives. Qualifications & Skills Education: B.Tech or MBA in Finance, Accounting, or related field; candidates pursuing CFA are welcome. Experience: Less than 2 years of relevant finance experience. Skills & Attributes: Strong analytical and quantitative skills with high attention to detail. Understanding of financial analysis, basic accounting principles, and P&L management. Excellent stakeholder management, organizational, and interpersonal skills. Ability to work independently, take ownership, and drive measurable business impact. As a Ninja, you will take ownership of impactful projects, collaborate with a high-energy team, and contribute to transforming India s agri ecosystem. If you are resilient, smart, and ambitious, this is your chance to make a real difference. Join Ninjacart. Pioneer change. Create better lives. Qualification : B.Tech or MBA in Finance, Accounting, or related field

NetSuite Staff Analyst Record-to-Report (R2R) Location: Bengaluru Department: Business Technology / Finance Systems Experience: 10+ Years (8+ Years in NetSuite with R2R Focus) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, anywhere, on any device. Through our Okta and Auth0 platforms, we provide secure access, authentication, and automation tools putting identity at the heart of enterprise security and growth. We value diversity of thought, experience, and background. We re not looking for someone who checks every box we re looking for lifelong learners and collaborative contributors who will strengthen our mission. The Opportunity As a NetSuite Staff Analyst, you will play a critical role in optimizing and maintaining Okta s financial systems with a strong focus on Record-to-Report (R2R) operations. This includes ensuring system integrity, supporting audits, improving month-end close processes, and enabling seamless integrations between NetSuite, Oracle Fusion Cloud, and other enterprise systems. You ll be the go-to SME for NetSuite s R2R functionality and collaborate across Finance, IT, and external partners to drive process excellence and scalability. Key Responsibilities System Expertise & Operations Act as a subject matter expert (SME) for NetSuite R2R functionality (GL, Fixed Assets, Subledger, Consolidations). Maintain workflows, dashboards, saved searches, and configurations to enhance system performance and compliance (SOX, GAAP). Close & Reporting Support Support month-end, quarter-end, and year-end close by ensuring timely reconciliations, reporting, and intercompany transaction accuracy. Partner with Accounting and Finance teams to streamline journal entries, accruals, and fund transfers. Projects & Integrations Lead or participate in NetSuite R2R-related projects: migrations, upgrades, process improvements, and integrations. Collaborate on integrations with tools like Boomi, Celigo, or other middleware. Stakeholder Collaboration Work with Finance, IT, and external vendors to resolve NetSuite issues, support users, and evaluate automation opportunities. Train users on NetSuite functionality and document best practices. Audit & Compliance Support internal and external audit processes by maintaining data integrity, system configurations, and traceability. Generate required audit reports and ensure all financial controls are in place. Required Qualifications Bachelor s degree in Accounting, Finance, Information Systems, or related field. 10+ years in financial systems technology, with 8+ years of hands-on NetSuite experience in R2R. Deep understanding of GAAP/IFRS, general ledger structure, and financial reporting. Proficiency in SuiteScript, Saved Searches, Dashboards, and NetSuite customization. Strong experience with: Account Reconciliations Fixed Assets Intercompany Accounting Multi-Currency Fund Transfers and Accruals Solid understanding of Scrum/Agile methodologies. Excellent communication and stakeholder management skills. Preferred / Nice-to-Have Skills Experience with integration tools such as Boomi, Celigo, or similar. Exposure to Oracle Fusion Cloud, SAP, or other ERP systems. Familiarity with related systems like Workday, Coupa, Avalara, and Salesforce. Work at the Core of Identity Security Help build and maintain mission-critical financial systems for a global tech leader. High-Growth Environment Join a rapidly scaling company and make a measurable impact. Cross-Functional Collaboration Work with global teams across Finance, Technology, and Compliance. Innovate in Finance Technology Leverage GenAI and automation to optimize reconciliation and reporting workflows. Inclusive Culture Thrive in a team that celebrates learning, diverse perspectives, and continuous growth. Join Okta, where your technical expertise in NetSuite and financial systems directly powers enterprise innovation and scale. Qualification : Bachelors degree in Accounting, Finance, Information Systems, or related field

Associate Implementation Location: Bengaluru Work Type: Full-Time About Intugine Every day, countless physical goods from dairy and snacks to electronics and automobiles travel through complex supply chains before reaching consumers. Brands managing these operations often struggle with timely deliveries, customer satisfaction, and operational cost control. Intugine Technologies is a global leader in multimodal supply chain visibility, helping over 75 major enterprises including Philips, Flipkart, Xiaomi, Diageo, Myntra, Swiggy Instamart, and Mahindra Logistics optimize operations, reduce logistics costs, and delight customers through our advanced visibility platform across air, land, sea, and rail. Role Overview As an **Associate Implementation**, you will be crucial in delivering seamless onboarding and integration of Intugine s solutions for our mid-market customers. You ll oversee end-to-end implementation, drive operational excellence, and act as the key liaison between clients and internal teams. This role offers a blend of hands-on technical setup, process design, and customer engagement. Key Responsibilities Lead the complete implementation of Intugine s platform at customer sites, ensuring projects are delivered on time and meet client requirements. Travel to client locations to understand their unique needs, provide training, and build strong relationships. Design, establish, and continuously improve implementation processes for efficiency and client satisfaction. Collaborate closely with the technical team to configure software solutions and troubleshoot issues. Define and monitor KPIs to track project health and success. Implement systems and workflows that guarantee adherence to client specifications and service levels. Research new product offerings and develop implementation frameworks for their rollout. 1-2 years of experience in product or SaaS implementation, preferably in B2B environments. Ability to balance big-picture thinking with meticulous attention to detail. Strong communication and interpersonal skills to engage diplomatically with diverse stakeholders. Excellent time management, prioritization, and delegation capabilities. Knowledge of Supply Chain Management (SCM) is a plus. Creative mindset with a passion for innovation and process improvement. Self-driven, responsible, and capable of working autonomously. Highly organized and adept at managing multiple tasks simultaneously. Proficient in English (native speakers a bonus). Perks at Intugine Comprehensive Health Coverage Personal Development Budget for upskilling Flexible Working Hours Open Door Policy Say goodbye to cubicles! Generous Parental Leave Documented Equal Pay Policy (since 2025) Education Assistance to support your growth Complete Ownership & Work Autonomy Life Skills Training (tax planning, investments, mental well-being, health & fitness) Company Outings because fun matters! Paid Time Off your well-being is our priority

Quality Leader Location: Bangalore Experience: 8 12 Years Education: B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline Job Summary We are looking for an experienced Quality Leader to drive software and process quality across embedded systems projects, with a focus on ASPICE, CMMI, and Functional Safety standards. The ideal candidate will have deep expertise in quality systems, metrics-driven process evaluation, and project lifecycle management. This role is instrumental in ensuring that project deliverables meet the highest standards of quality, safety, and compliance especially within the automotive domain. Key Responsibilities Process Monitoring & Compliance Ensure adherence to defined processes (ASPICE 3.1/4.0, CMMI, ISO standards) across multiple projects. Identify and report non-compliance issues and drive corrective/preventive actions (CAPA). Conduct process audits and facilitate project quality gate reviews. Data Collection & Metrics Analysis Collect project and process data to derive key quality metrics (e.g., defect density, review efficiency, process compliance scores). Perform root cause analysis (RCA) for quality issues and implement improvement actions. Tool and System Oversight Manage configuration management systems and defect/issue tracking tools. Work closely with development and testing teams to ensure tool usage aligns with defined processes. Process Definition & Improvement Define, maintain, and continuously improve the organization s Quality Management System (QMS). Contribute to functional safety and cybersecurity process definition (e.g., ISO 26262, ISO 21434). Promote a culture of quality and continuous improvement through training, mentoring, and awareness programs. Required Skills & Experience 8 12 years of experience in quality assurance or process management in embedded software projects. In-depth knowledge of ASPICE (3.1/4.0), CMMI, and SDLC models such as V-Model, Agile/Scrum. Experience with software quality metrics, root cause analysis, and CAPA processes. Familiarity with defect tracking and configuration management tools (e.g., Jira, IBM Rational, Git, SVN). Understanding of software quality factors, process audits, and measurement techniques. Exposure to Functional Safety (ISO 26262) and QMS process definition. Working knowledge of at least one programming language (C, C++, Python, etc.) to understand software deliverables from a quality perspective. Preferred / Added Advantage Experience in the automotive domain, including compliance with industry-specific safety and cybersecurity standards. Involvement in certification or appraisal processes (e.g., ASPICE assessments, CMMI appraisals). Knowledge of ISO 21434 (Automotive Cybersecurity). Lead quality transformation initiatives across cutting-edge embedded projects. Collaborate with top-tier automotive and industrial clients. Play a strategic role in shaping process excellence and organizational quality culture. Competitive compensation and a platform for professional growth. Qualification : B.E / B.Tech / M.E / M.Tech in Electronics, Computer Science, or a related discipline

Application Engineer Location: Bangalore Department: Engineering / Customer Success Role Summary Fracktal Works is seeking an enthusiastic and technically skilled Application Engineer to join our team in Bangalore. In this customer-facing role, you will be responsible for supporting clients with technical challenges, conducting training, evaluating applications, and collaborating across teams to advance the use of 3D printing technology. Your work will play a key role in driving innovation, improving customer experience, and enabling the successful adoption of additive manufacturing solutions. Key Responsibilities Provide hands-on technical support to customers, resolving issues related to 3D printing hardware, software, and processes. Collaborate with the sales and engineering teams to develop new 3D printing applications and tailor solutions to client needs. Deliver customer training on 3D printing systems, software (CAD), and post-processing techniques. Work with the R&D team to test new materials and print processes aimed at improving quality, reliability, and performance. Evaluate 3D printing products and services; offer feedback and insights to the engineering team for continuous improvement. Maintain a strong understanding of 3D printing trends and technologies, and share insights with the sales and marketing teams. Represent the company at trade shows, conferences, and events, showcasing solutions and building customer/vendor relationships. Develop technical resources including documentation, training guides, and application notes for both internal and customer use. Support the sales process by providing technical assistance, conducting product demonstrations, and attending customer meetings. Coordinate with the sales team on scheduling, documentation, and ensuring availability of sales-related equipment and materials. Perform CAD modeling for client-specific applications and internal development projects. Required Skills & Qualifications 1 3 years of experience with 3D printing technologies (FDM, SLA/DLP, SLS) in commercial or industrial settings. (Fresh graduates and interns with relevant skills are also encouraged to apply.) Hands-on experience with operating, maintaining, and troubleshooting 3D printing or industrial equipment. Familiarity with the complete 3D printing project lifecycle, including design, printing, post-processing, and testing. Strong oral and written communication skills with the ability to explain complex technical concepts clearly. Excellent problem-solving, facilitation, and consultation skills. Awareness of technology trends and innovations in additive manufacturing. Technical Proficiencies CAD Software: SolidWorks, Fusion 360, Autodesk Eagle Simulation/Analysis Tools: Ansys Workbench (Static Structural), Minitab Documentation Tools: LaTeX Programming Languages: C/C++, Python Operating Systems: Windows, Linux Education Bachelor s degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field. Candidates with strong industry experience in lieu of a degree may also be considered. At Fracktal Works, you'll work at the intersection of engineering and innovation. As an Application Engineer, you'll be empowered to solve real-world problems, work with cutting-edge 3D printing technologies, and contribute directly to customer success and product development. Qualification : Bachelors degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field

Job Title: Business Analyst Granite Location: Bengaluru Company: Altisource About Altisource At Altisource, we thrive in a fast-paced, collaborative environment where innovation meets impact. If you're a self-motivated, quick learner who enjoys working both independently and in teams and you're passionate about data, automation, and creating business value we d love to meet you! We re currently seeking a Business Analyst to join our Granite team, focusing on data analysis, configuration, and financial operations. This is an exciting opportunity to contribute to a growing, stable organization and build a meaningful career. Key Responsibilities Data Analysis & Reporting Execute complex data queries and generate reports using SQL. Analyze operational and financial data to support business strategy. Create insights using Excel, Power Query, and other reporting tools. Billing & Financial Operations Manage invoicing, billing, and reconciliation in coordination with the Accounting team. Maintain accurate financial records and ensure compliance with internal processes. Apply basic accounting principles in financial workflows. Documentation & Process Management Create and maintain business documentation, process manuals, and reports. Edit and format PDFs to align with company standards. Organize operational data and financial records for easy access. Client Engagement & Onboarding Work directly with clients to gather business requirements. Support onboarding and ensure a smooth integration process. Translate client needs into functional product workflows and features. Automation & Efficiency Develop automation tools using VBA, Power Query, and other platforms. Continuously seek ways to streamline processes and improve productivity. Cross-Functional Collaboration Partner with technology and business teams to deliver solutions. Communicate effectively with stakeholders, including senior leadership. Design process flows (Visio) and prepare executive presentations (PowerPoint). Qualifications Bachelor s degree in Business Administration, Engineering, Computer Science, Finance, Accounting, or a related field. 3+ years of experience in business analysis, product management, or operations. Hands-on experience managing IT projects and system integrations. Proficient in SQL, Excel, Word, Visio, and PowerPoint. Knowledge of financial systems, databases, and BI tools. Preferred Skills Strategic thinker with strong problem-solving skills. Excellent communication and stakeholder management abilities. Strong documentation and organizational skills. Experience with SaaS platforms and financial data handling is a plus. Join us and be part of a team that values innovation, integrity, and impact. Qualification : Bachelors degree in Business Administration, Engineering, Computer Science, Finance, Accounting, or a related field

Director Quality Engineering Experience: 15 20 years Location: Bengaluru Team: Engineering About CoinDCX At CoinDCX, we believe Change Starts Together. We are on a mission to make Web3 accessible to all, building cutting-edge products that solve real-world challenges in security, scalability, and user accessibility. In just six years, we ve transformed from India s first crypto unicorn to a platform serving over 125 million users worldwide. As we accelerate Web3 adoption, we are looking for visionary leaders to help us maintain world-class quality and performance standards. Role Overview As Director of Quality Engineering, you will lead and scale our QA and Performance Engineering functions to ensure the reliability, scalability, and security of our fintech products. You ll be responsible for driving the quality strategy across large-scale distributed systems and building a high-performing team passionate about excellence. What You ll Do Leadership & Strategy Lead and grow a team of 50+ QA, automation, and performance engineers. Define and execute a long-term quality engineering strategy aligned with business goals and regulatory requirements. Foster a culture of ownership, accountability, and continuous improvement. Quality Engineering Champion an automation-first approach across functional, regression, and integration testing. Oversee end-to-end validation for core product flows including trading, payments, custody, and compliance. Own testing strategies for microservices architectures and high-throughput APIs. Performance & Scalability Lead performance testing initiatives designed to support systems handling over 1 million TPS with sub-50ms latency. Develop frameworks for continuous performance benchmarking and capacity planning. Collaborate with SRE, DevOps, and Product Engineering to identify and mitigate performance bottlenecks. Non-Functional Testing Ensure comprehensive coverage for reliability, availability, failover, disaster recovery, and security. Drive chaos testing, fault injection, and compliance-related quality assurance processes. Collaboration & Stakeholder Management Partner with Product, Platform, Security, and Compliance teams to align quality standards with regulatory mandates. Provide executive reporting on quality, system resilience, and risk metrics. Influence cross-functional adoption of best practices in testing and release validation. What You Bring Experience 15+ years in QA and Performance Engineering, with at least 5 years in senior leadership roles. Proven experience managing large, high-growth fintech or financial services engineering teams (50+ members). Technical Expertise Deep expertise in testing large-scale distributed systems. Strong knowledge of performance, load, stress, soak, and chaos testing frameworks. Familiarity with cloud-native environments (AWS, Kubernetes), CI/CD pipelines, and observability tools. Domain Knowledge Extensive background in fintech or financial services (trading, payments, banking). Strong understanding of regulatory and compliance requirements in financial applications. Leadership & Soft Skills Exceptional people leadership, mentoring, and organizational scaling capabilities. Excellent stakeholder management with the ability to influence senior engineering and business leaders. Strategic, data-driven decision-making mindset. You re passionate and constantly curious about Web3 and Virtual Digital Assets (VDA). You act with ownership, drive excellence, and focus on measurable impact. You embrace a We over Me philosophy empowering your team as you grow. Change excites you and fuels your innovation mindset. You think beyond limits, challenging the status quo to push boundaries. Perks That Empower You Design Your Own Benefit: Personalize your perks to fit your lifestyle whether it s tech, travel, or pets, your priorities come first. Unlimited Wellness Leaves: Take time off as needed to recharge your health matters most. Mental Wellness Support: Access free counseling, expert sessions, workshops, and social events to stay balanced. Bi-Weekly Learning Sessions: Sharpen your skills and stay current with ongoing industry trends and knowledge. Join Us If you re ready to lead a high-impact team and help build the future of Web3 quality engineering we want to HODL you on our team!

Job Title: Assistant Manager Process Design Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch innovative financial products. Co-founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform Zeta Tachyon is the industry s first modern, cloud-native, fully API-enabled banking stack. With over 15 million cards issued globally, Zeta Tachyon enables: Seamless, digital-first cardholder experiences Embeddable banking support for partners Hyper-personalized card programs Rapid product launches through web-based configurators Robust compliance and fraud management capabilities Zeta is working with major banks and fintechs globally and has 1,700+ employees, with 70% in R&D. The company raised $280M at a $1.5B valuation in 2021, backed by SoftBank, Mastercard, and other top investors. Role Overview: We are looking for an Assistant Manager Process Design who will drive automation, process transformation, and customer experience optimization. This role involves working closely with Product, Engineering, and Operations teams to build scalable and efficient customer support processes. Key Responsibilities: Identify opportunities for automation and process improvements and create a transformation roadmap. Design intuitive chatbot customer flows to enhance digital experience. Re-engineer existing processes to improve First Time Resolution (FTR) and overall customer satisfaction (CSAT). Set up proactive monitoring for customer journey leakages and coordinate with relevant teams for quick resolution. Establish a robust Voice of Customer (VOC) mechanism using inputs from multiple channels (email, chat, NPS, social media). Define and implement strategic process transformation initiatives to enhance the customer journey. Lead cross-functional efforts with Product, Engineering, and Operations to deliver process excellence. Support recovery work when necessary, ensuring business continuity. Deliver timely status updates to management and project stakeholders. Required Skills & Competencies: 2 4 years of experience in Process Design, Process Excellence, or Operational Transformation. Background in Operational Metrics (CSAT, AHT, FTR, Re-opens, FRT). Strong knowledge of Excel and PowerPoint. Six Sigma certification (preferably Black Belt) and experience with Lean methodologies. Familiarity with AI, automation, and digital tools in customer support. Excellent analytical and critical thinking abilities. Strong decision-making skills in real-time scenarios. Proven ability to work with multiple stakeholders to drive results. Excellent verbal and written communication skills. Qualifications: Bachelor s Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field. Equal Opportunity Employer: Zeta celebrates diversity and is committed to creating an inclusive environment for all. We welcome applicants from all backgrounds, cultures, and communities and believe a diverse workforce is key to our success. Qualification : Bachelors Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field

Manager Operations Location: Bengaluru Employment Type: Full-Time About the Role: We are looking for an experienced and forward-thinking Manager Operations to lead campus operations for Brookfield Properties in Bengaluru. The ideal candidate will bring over 10 years of experience in hospitality or real estate operations, with a proven track record of managing cross-functional teams, optimizing performance, and delivering best-in-class tenant experiences. As the operational lead for one or more campuses, you will oversee end-to-end property management, facilities operations, P&L oversight, vendor management, and customer-facing services. You will be expected to align operations with the Converge vision and drive strategic initiatives that enhance the campus environment, boost revenue, and ensure exceptional service delivery. Key Responsibilities: 1. Strategic Operations & Financial Management Develop and manage annual operating budgets; monitor P&L performance for campus/city-level operations. Work cross-functionally with leasing, marketing, tech, training, and transformation teams to execute activations and campus amenities. Lead cost optimization initiatives through preventative maintenance, energy management, and vendor negotiations. Explore new revenue streams through managed services, retail leasing, and partnerships. Support leasing of office and retail spaces in alignment with business plans. 2. Campus Operations & Experience Ensure seamless day-to-day campus operations in line with Converge standards. Implement strategies to enhance lobby, F&B, retail, and event experiences. Create and track SLAs, management reports, vendor agreements, AMCs, and compliance documentation. Conduct regular audits, walkthroughs, and cross-functional reviews to maintain high service and aesthetic standards. Plan and execute campus activations, including one marquee event annually. Partner with the marketing team to ensure alignment on all events and space-on-hire activities. Collaborate with procurement to ensure timely PO processing and vendor payments. 3. Team Leadership & Collaboration Lead campus teams including operations, F&B, tenant engagement, and event staff. Develop KPIs and implement SOPs to drive efficiency, service excellence, and staff performance. Champion a culture of continuous improvement, learning, and innovation. Guide onboarding/training of new staff across operational functions. Collaborate with corporate, city leadership, and transformation teams on strategic execution. 4. Tenant & Community Experience Work closely with tenants to enhance employee engagement and create a vibrant campus culture. Lead execution of tenant engagement surveys and act on feedback for service improvements. Support onboarding of tenants and amenities onto the Converge app and drive digital engagement. Design operational procedures to ensure consistent, high-quality tenant experiences. Encourage team involvement in delivering excellent customer care and personalized service. 5. Compliance, Safety & Sustainability Ensure adherence to fire safety, health, environmental, and legal compliance standards. Lead internal and external audits across all operational areas. Champion sustainability practices and social responsibility initiatives across the campus. Oversee maintenance and service infrastructure to ensure optimal functionality and safety. Who You Are: A strategic thinker with strong commercial acumen and customer-centric approach. A self-starter with the ability to lead autonomously and make sound business decisions. A strong communicator and collaborator who can manage multiple stakeholders and priorities. Resilient under pressure, detail-oriented, and driven to deliver high-impact outcomes. Passionate about elevating workplace experiences and building thriving communities. Preferred Qualifications: Bachelor's degree (minimum 3 years); specialization in Hospitality, Property, Facilities Management, or Business is preferred. 10+ years of experience in operations leadership within hospitality, real estate, or facilities sectors. Demonstrated success in leading large cross-functional teams. Strong client relationship management and vendor negotiation skills. Proven experience in driving operational excellence and process improvements. This Role Offers: The opportunity to lead operations at premier business campuses. Cross-functional exposure to marketing, leasing, digital products, and customer engagement. A high-impact role in shaping workplace experiences and community life across Brookfield campuses. Apply now to be part of a growing, dynamic team redefining the future of workspaces. Qualification : Bachelor's degree specialization in Hospitality, Property, Facilities Management, or Business is preferred

Manager NPD Quality Location: Bangalore Department: Final Inspection Designation: Manager About the Company Sansera Engineering is an engineering-led integrated manufacturer specializing in forged complex and high-precision components for the automotive, non-automotive, and aerospace sectors. With a legacy spanning over three decades, we are committed to delivering quality products to a global clientele. As part of our growth, we are seeking an experienced and dedicated professional to join our team as Manager NPD Quality. Job Description The Manager NPD Quality will ensure product and process quality by effectively implementing quality tools, standards, and systems. This role supports customer satisfaction and drives continuous improvement initiatives within the organization. Key Responsibilities Awareness and implementation of PPAP process audits and related documentation. Conduct and support PFMEA, MSA, and APQP processes. Awareness and control of special processes. Manage customer complaint handling and resolution. Expertise in GD&T and the 7 Quality Control (7QC) tools. Maintain awareness of standard room equipment and quality management systems. Perform supplier PPAP process audits. Collaborate closely with supplier and customer quality teams to ensure compliance and quality standards. Skills Required New Product Development (NPD) expertise PPAP & Supplier Quality Assurance Process Auditing MSA (Measurement System Analysis) APQP (Advanced Product Quality Planning) Customer complaint management GD&T (Geometric Dimensioning and Tolerancing) 7QC tools knowledge Quality Management Systems (QMS) awareness Education & Experience Diploma or Degree in Engineering or related field 6 to 10 years of relevant experience in quality management, preferably in NPD environments Qualification : Diploma or Degree in Engineering or related field

Job Title: Assistant Manager Location: Bengaluru Experience Required: 5 to 13 years Minimum Qualification: Diploma in Electronics Engineering Key Skills Vendor Management Facility Management Customer Relationship Management (CRM) Maintenance & Operations Budgeting & Invoicing Documentation & Compliance Job Summary We are seeking an experienced and proactive Assistant Manager to oversee facility operations, vendor coordination, society handovers, and maintenance processes across residential projects. The role involves cross-functional collaboration, documentation oversight, and ensuring timely execution of services for enhanced customer satisfaction and operational efficiency. Key Responsibilities Operations & Facility Management Manage all AMCs, warranties, service contracts, and PPM (Planned Preventive Maintenance) schedules. Oversee society formation and handover, including documentation sign-offs and equipment transfers. Ensure snag rectification and obtain necessary sign-offs from relevant stakeholders. Maintain uptime of common areas and amenities, and handle repair and spare part management. Coordinate issuance of permits to the project team as required. Budgeting & Financial Coordination Assist in planning and tracking unsold apartment bills, and submit working details to the accounts team. Prepare yearly budgets for common areas and share them with residential societies. Respond to audit queries in coordination with the accounts team. Create and share monthly provisions with the finance department. Monitor and ensure Common Area CAM (Common Area Maintenance) funds are available at all times. Follow up with societies for maintenance invoice payments related to unsold apartments. Process vendor invoices and actively follow up with the accounts team for timely payments. Handover & Customer Coordination Ensure a smooth and delightful handover experience for residents. Verify all documents and issue NOCs (No Objection Certificates) to property owners. Coordinate with MGL (gas) connection teams, track progress, and ensure timely completion with daily reporting. Liaise with project teams to resolve pending common area and tower work. Vendor & Project Coordination Oversee all vendor interactions, ensuring timely invoice submission and validation. Assist in vendor identification, evaluation, and procurement of consumables. Review and track progress on pending snag points with the project team. Ensure adherence to operational guidelines and standard procedures. Administrative & Support Activities Plan and organize staff welfare initiatives, internal events, and cost-reduction programs. Liaise with cross-functional departments to ensure seamless operations. Validate all service reports and ensure proper documentation is maintained. Qualification : Diploma in Electronics Engineering

Job Title: Director of QA Location: Bangalore Department: Quality Engineering Employee Type: Full-time Experience Required: 14 18 years Position Overview We are seeking an accomplished and visionary Director of Quality Assurance (QA) to lead our QA organization and ensure the delivery of world-class products. This leadership role requires deep expertise in quality engineering, strong technical acumen, and a strategic mindset. You will be responsible for defining the overall QA strategy, scaling high-performing teams, and implementing modern testing frameworks and methodologies that align with business and product objectives. This is a high-impact role, collaborating cross-functionally to champion a culture of quality across the organization. Key Responsibilities Strategic Leadership Define and execute a comprehensive QA vision and strategy aligned with the company's product development goals. Evolve QA methodologies and processes by integrating Agile, DevOps, and shift-left principles. Stay ahead of QA industry trends and innovations to drive continuous improvement and efficiency. Team Leadership & Development Recruit, build, and mentor a world-class QA team including managers, leads, and engineers. Foster a culture of ownership, collaboration, and continuous learning. Conduct regular performance reviews and support career development through coaching and training. Promote a "quality-first" mindset across all engineering and product teams. Quality Assurance & Testing Oversee planning and execution of all QA activities including functional, non-functional (performance, security, usability), automation, and regression testing. Lead the implementation and scaling of test automation frameworks to improve speed, coverage, and reliability. Manage defect tracking and resolution processes, ensuring root cause analysis and timely resolution. Define, track, and report on key quality metrics such as defect density, test coverage, automation ROI, and overall product health. Collaboration & Communication Partner with Product, Engineering, DevOps, and Business teams to embed quality early in the product lifecycle. Clearly communicate QA strategies, risk assessments, and progress updates to executive leadership and cross-functional stakeholders. Act as a quality evangelist across the organization, promoting best practices and shared accountability for quality. Process Optimization Identify inefficiencies and quality bottlenecks across the Software Development Lifecycle (SDLC). Champion continuous improvement initiatives to reduce time-to-market without compromising on quality. Advocate for shift-left testing approaches, integrating QA earlier in development workflows. Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related technical field. 15+ years of experience in Quality Assurance, including at least 7+ years in senior leadership roles (e.g., QA Manager, Senior Manager, or Director). Proven track record in building and scaling high-performing QA teams in product-driven environments. In-depth knowledge of testing methodologies (Agile, Waterfall, DevOps) and various testing types (functional, performance, security, usability). Strong experience with test automation tools and frameworks (e.g., Selenium, JMeter, Postman). Hands-on experience with CI/CD pipelines, quality gates, and DevOps practices. Strong analytical, problem-solving, and strategic decision-making abilities. Exceptional interpersonal, verbal, and written communication skills. Ability to thrive in a fast-paced, dynamic, and cross-functional environment. Preferred Qualifications Experience working in Fintech or regulated product-based environments. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP). This role offers a unique opportunity to shape and lead the quality vision of a cutting-edge organization. If you're passionate about software quality, innovation, and leading teams to excellence, we d love to meet you. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related technical field

Job Title: Assistant Manager Process Design Location: Bangalore, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch modern, cloud-native financial products at speed and scale. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the world s first modern, API-first banking stack supporting issuance, processing, lending, core banking, fraud, risk, and more all under one roof. With over 15 million cards issued on its platform globally, Zeta partners with leading banks and fintechs to deliver digital-first experiences, hyper-personalized programs, and rapid product innovation. We are a global team of 1700+ employees, with more than 70% dedicated to R&D, and are backed by major investors including SoftBank and Mastercard, with a valuation of $1.5 billion. Role Summary Zeta is seeking a driven and analytical Assistant Manager Process Design to spearhead customer journey improvements and process automation. You will be responsible for transforming customer-facing processes to enhance user experience, improve operational efficiency, and contribute to strategic initiatives across Product, Engineering, and Operations teams. Key Responsibilities Process Automation & Transformation: Identify improvement areas, create transformation roadmaps, and implement automation strategies to enhance service delivery. Customer Journey Mapping: Design chatbot flows and other digital experiences to ensure seamless, intuitive customer interactions. Continuous Improvement: Evaluate and re-engineer existing workflows to increase First Time Resolution (FTR), reduce Average Handling Time (AHT), and drive CSAT. Monitoring & Proactive Support: Establish early-warning systems and collaborate cross-functionally to prevent and address service issues. Voice of Customer (VOC): Build robust VOC mechanisms by analyzing feedback from email, chat, NPS, social media, etc., to drive actionable improvements. Strategic Initiatives: Lead cross-functional initiatives with Product, Engineering, and Business Ops to elevate customer experience and operational excellence. Project Reporting: Deliver timely and detailed project updates and reports to stakeholders and leadership. Skills & Competencies Experience in Process Design, Process Excellence, Automation, or Operational Excellence. Prior work with Customer Support teams and KPIs like CSAT, AHT, FTR, Reopens, and First Response Time. Proficiency in Microsoft Excel and PowerPoint for analytics and presentations. Working knowledge of Six Sigma (preferred: Black Belt), Lean methodologies, and digital tools. Familiarity with AI, chatbots, workflow tools, and digital customer experience technologies. Strong analytical thinking, decision-making, and stakeholder management skills. Exceptional communication skills, both verbal and written. Qualifications & Experience Education: BE/B.Tech or Postgraduate/MBA from a recognized institution. Experience: 2 4 years in a relevant role involving process optimization or customer journey transformation. At Zeta, we believe People Must Grow. You ll work with brilliant minds, cutting-edge technologies, and game-changing products. Our culture promotes innovation, continuous learning, and an inclusive workplace where every individual is valued. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees regardless of background, gender, religion, ethnicity, or identity. Qualification : BE/B.Tech or Postgraduate/MBA from a recognized institution.