Process Jobs in Gurgaon

Position: Senior Manager Process Audit Location: Gurgaon Experience: 13 to 16 years Qualification: Chartered Accountant (Mandatory) Role Overview We are seeking an experienced and strategic Senior Manager Process Audit to lead and elevate our internal audit function, with a strong focus on dealer operations and business process optimization. This role is pivotal in enhancing operational efficiency, ensuring policy and regulatory compliance, and mitigating business risks across the organization. The ideal candidate is a Chartered Accountant with a deep understanding of internal controls, risk assessment, and process improvement particularly in the automobile or dealership sector. Key Responsibilities Audit Strategy & Planning Develop and execute a robust annual audit plan aligned with corporate objectives and risk priorities. Define audit scope, methodologies, and timelines for dealer operations and core business processes. Ensure alignment with regulatory standards, internal controls, and industry best practices. Audit Execution Lead and oversee end-to-end audits from planning and fieldwork to reporting and follow-up. Assess compliance with company policies, operational efficiency, and risk mitigation practices. Perform root-cause analysis and validate corrective actions across processes and dealerships. Risk Management & Process Improvement Identify gaps, inefficiencies, and compliance risks in systems and dealer operations. Provide actionable recommendations to business stakeholders for process improvement. Drive long-term process standardization and control enhancement initiatives. Stakeholder Collaboration Partner with cross-functional teams, senior leadership, and dealer networks to drive audit outcomes. Ensure timely resolution of audit issues and effective implementation of agreed action plans. Act as a trusted advisor for internal controls and risk governance. Performance Monitoring Track dealer and process performance using KPIs, customer satisfaction metrics, and brand compliance. Ensure sustainability of improvements and consistency in operational execution. Reporting & Communication Prepare and present detailed audit reports to senior management, highlighting key risks and business insights. Drive a culture of transparency, compliance, and accountability through clear communication and regular updates. Qualifications & Requirements Chartered Accountant (CA) Mandatory 13 to 16 years of post-qualification experience in process audits, internal controls, or operational risk Strong background in auditing dealer networks and business operations, preferably in the automobile sector Expertise in internal control frameworks, process reviews, and risk-based auditing Advanced proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and SAP Strong report writing, analytical, and presentation skills Excellent communication, stakeholder engagement, and team collaboration skills Sound knowledge of industry regulations, compliance standards, and risk management frameworks Skills Required Process Auditing & Internal Controls Dealer Operations Review Risk Identification & Mitigation Compliance Monitoring Audit Strategy & Execution Stakeholder Management Join us in driving operational excellence and shaping a compliant, performance-driven culture. Apply now to lead the charge in audit innovation and business transformation. Qualification : Chartered Accountant (Mandatory)

Position: Customer Satisfaction & Process Excellence Specialist Location: Gurgaon Experience: 5 to 8 years Education: MBA / PGDM in Marketing, Sales, or Operations Role Overview We are looking for a Customer Satisfaction & Process Excellence Specialist to drive Sales Satisfaction Index (SSI) initiatives and champion sales process improvements across our dealer network. This role will be instrumental in improving the customer experience, driving digital adoption, and supporting sales effectiveness through actionable insights and structured process excellence initiatives. Key Responsibilities Survey Planning & Execution Plan and manage SSI, Pre-Sales, and need-based sales surveys within defined timelines. Ensure quality data collection and compliance with established protocols. Data Analysis & Reporting Analyze and deliver dealer-wise and factor-specific survey reports. Monitor key satisfaction metrics and identify trends impacting customer experience. Customer Grievance Monitoring Investigate hot alerts and complaints from SSI surveys to uncover recurring customer issues. Coordinate resolution efforts with internal teams and ensure timely closure. Digitalization & Tool Enhancement Work with IT/Digital teams to digitize survey processes, ensuring smooth integration with platforms like Salesforce. Lead testing and improvement cycles for digital SOP manuals and customer-facing applications. Dealer Performance Support Share survey outcomes with regional teams and assist in developing dealer-specific improvement plans. Track progress of underperforming dealerships and provide structured feedback. Process Improvement Own and update digital Sales SOPs annually, ensuring alignment with evolving customer expectations and business goals. Collaborate with cross-functional teams to improve workflow efficiency and service quality. CX Monitoring & Digital Journey Optimization Regularly assess customer-facing digital touchpoints to ensure optimal user experience. Coordinate updates to maintain a seamless, intuitive customer journey. Key Skills & Competencies Strong analytical mindset and problem-solving capability Proficient in survey design, data analysis, and reporting tools Working knowledge of CRM platforms (Salesforce preferred) In-depth understanding of automotive retail sales processes Proficiency in MS Excel, PowerPoint, and data visualization tools Excellent communication and stakeholder management skills Preferred Qualifications MBA / PGDM in Marketing, Sales, or Operations 5 8 years of experience in customer experience, process improvement, or market research Automotive industry experience is highly preferred Skills Required Sales & Customer Experience Process Improvement Stakeholder Communication Survey & Data Analytics Drive customer-centric transformation and be at the forefront of sales excellence. Apply now and contribute to shaping a superior customer journey across our dealer network. Qualification : MBA / PGDM in Marketing, Sales, or Operations

Senior Analyst, Rejection Management Location: Gurugram, India Employment Type: Full-time Department: Global Operations About Commure Commure builds AI-powered healthcare technology to reduce administrative burden, helping providers focus on patient care. Our suite of tools includes revenue cycle management, clinical documentation, patient engagement, and more supporting over 250,000 clinicians nationwide. Role Overview As a Senior Analyst on the Rejection Management team, you will manage claim rejections by identifying issues, collaborating with insurers and billing teams, and driving timely resolution. Your efforts will improve revenue cycle efficiency and help ensure accurate claim submissions. Key Responsibilities Analyze rejected claims to determine reasons for rejection and gather info for resubmission. Work with insurance companies to obtain additional documentation, correct errors, and resubmit claims. Maintain thorough knowledge of payer-specific guidelines, policies, and procedures. Track and document claim rejections, resolutions, and resubmissions in internal systems. Monitor claim rejection trends and suggest process improvements to reduce future rejections. Educate and train staff on best practices for claims submissions and billing procedures. Participate in team meetings to discuss issues, share insights, and improve revenue cycle performance. Requirements 2-3+ years of experience in medical billing, coding, or revenue cycle management. Basic understanding of medical billing and coding practices (ICD-10, CPT, HCPCS). Familiarity with payer-specific guidelines and billing policies. Strong communication, interpersonal, and problem-solving skills. Detail-oriented with excellent organizational and time management abilities. Proficient with billing software and Microsoft Office Suite. Ability to thrive in a fast-paced, high-pressure environment. Mission-Driven: Work to transform healthcare and support providers. Strong Backing: Supported by top investors like Sequoia, Y Combinator, and General Catalyst. Rapid Growth: Over 500% YoY growth pre-merger with strong funding and runway. Competitive Benefits: Flexible PTO, healthcare coverage, parental leave (location dependent).

Job Title: Senior Technical Manager Technical Project Manager Location: Pune, India Experience: 15+ years Education: B.E., B.Tech, MCA, MCS, M.Tech or equivalent (preferably Electronics, E&TC, Computer Science, or IT) About G+D Giesecke+Devrient (G+D) secures billions of lives worldwide by shaping trust in the digital age. With over 170 years of experience and 14,000+ employees across 40 countries, we lead in SecurityTech across Digital Security, Financial Platforms, and Currency Technology. As a reliable partner in the Internet of Things (IoT) space, we provide complete connectivity solutions from SIM, eSIM, and iSIM technology to global connectivity services empowering mobile network operators, automotive manufacturers, tech companies, and logistics providers. Join us to actively shape the digital transformation journey with cutting-edge IoT and connectivity solutions. Role Summary As a Senior Technical Manager (Technical Project Manager), you will lead complex, cross-functional projects spanning multiple departments and geographies. You will be the bridge between business and technology, driving project execution from initiation through closure, ensuring on-time, on-budget, and high-quality delivery. Key Responsibilities Lead and manage multi-departmental, multi-location initiatives with a strong technical component. Utilize deep understanding of SDLC; prior experience as a software developer in C# or Java is a plus. Manage software deployments across environments (Dev, QA, Stage, Pre-prod), with Ansible scripting experience preferred. Drive stakeholder coordination and alignment; manage project charter and scope changes effectively. Oversee end-to-end project delivery: planning, execution, transition, and closure, covering scope, timelines, dependencies, and priorities. Forecast and manage resource needs; prepare and manage project budgets. Monitor project metrics (budget, schedule, scope, quality) ensuring successful delivery and acceptance. Identify, evaluate, and mitigate project risks with contingency planning. Provide consistent status updates and presentations to stakeholders, including executives and clients. Champion continuous process improvements and best practices in project execution. Manage projects using both Waterfall and Agile methodologies; adept at sprint planning and Program Increment (PI) planning. Lead and coordinate remote teams and stakeholders across multiple geographies. Use tools like JIRA, Confluence, Microsoft Project, Excel, and PowerPoint effectively. Mentor and aspire to manage teams, creating compelling presentations for diverse, cross-cultural audiences. Required Skills & Experience 15+ years of relevant experience, including 5-8 years in engineering project management roles. Bachelor s or Master s degree in a relevant field (Engineering, Computer Science, IT, etc.). Strong leadership, interpersonal, and communication skills; fluent in English with experience interfacing directly with executives and clients. Proven ability to manage complex, ambiguous projects and bring structure to cross-functional efforts. Solid experience working with global product and engineering teams. Strong knowledge of Product Life Cycle Management (PLM). Deep understanding of Agile frameworks and experience in sprint and Program Increment planning. Ability to simplify complex technical concepts for non-technical stakeholders. Influential leadership style with the ability to build consensus and drive change beyond formal authority. Self-motivated, enthusiastic, adaptable, customer-focused, and a collaborative team player. Our people are our greatest asset. We offer an inspiring, diverse work environment grounded in professionalism and human values. Join us to contribute to solutions that improve the security and efficiency of billions of lives worldwide. Qualification : Bachelors or Masters degree in a relevant field (Engineering, Computer Science, IT, etc.).

Quality Control Manager gTech Location: Gurugram, Haryana, India Minimum Qualifications Bachelor s degree in Business, Logistics, Operations, Engineering, or a related field or equivalent practical experience 5+ years of experience managing vendor teams and customer engagement 5+ years of experience with third-party logistics (3PL) relationships 5+ years of experience managing warehousing and supply chain operations Certification or coursework in Operations Six Sigma, COPC, LEAN, or similar methodologies Preferred Qualifications MBA or Master s degree 5+ years of experience using data analysis and business insights to guide strategic decisions Experience in data center logistics Proficiency in SQL and strong data analysis capabilities About the Role As a Quality Control Manager within Google s gTech Ads team, you will lead quality operations efforts that directly impact the customer experience and operational excellence across Google Ads support. Your role will focus on driving efficiency and accuracy in collaboration with vendor partners, operations teams, and product stakeholders. You will be responsible for aligning operational workflows with strategic business goals and ensuring scalable, high-impact solutions through data-driven insights and process optimization. You ll contribute to a dynamic, global support ecosystem that powers advertisers of all sizes from small businesses to global brands while shaping best-in-class customer support quality standards. Responsibilities Lead and improve quality operations with vendor partners, ensuring a frictionless customer experience Translate business and operational requirements into measurable quality outcomes Manage and evolve quality workflows in partnership with internal teams and cross-functional stakeholders Analyze market and business data, financial indicators, and performance trends to inform decision-making Navigate a matrixed, multicultural global environment with effective stakeholder engagement Provide feedback and insights to influence tools, automation, and roadmap decisions Balance business goals and customer needs to optimize performance and service impact Qualification : MBA or Masters degree

Job Title: Program & Strategy Manager CEO s Office Location: Gurugram, Haryana, India (Onsite, Full-Time) Experience: 3+ Years | Department: CEO s Office / Strategic Initiatives About Spyne At Spyne, we are redefining how cars are marketed and sold using cutting-edge Generative AI. What began as a bold idea to automate car visuals has evolved into a full-scale, AI-powered automotive retail ecosystem. We are backed by $16M in Series A funding from Vertex Ventures, Accel, and other top investors. In the last 15 months alone, we've expanded into the US and EU, launched industry-first AI image and 360 solutions, and achieved a 5x revenue surge with even greater growth ahead. Now, we re building a complete AI Retail Suite and scaling our footprint to 150K+ dealerships globally. Role Overview As a Program & Strategy Manager, you will work directly with the CEO s Office to lead and drive the adoption of Agentic AI (autonomous, goal-driven AI systems) across the organization. This includes Product, Engineering, Sales, Marketing, HR, Finance, Customer Success, and more. You ll be responsible for managing high-impact programs that integrate AI-driven automation into our operations, while also supporting strategic initiatives that align with Spyne s rapid growth and vision. What You ll Do Agentic AI Transformation Lead company-wide adoption of Agentic AI systems across key business functions Drive automation using tools like GPT-based agents, RPA, no-code AI platforms, and AutoML Define metrics to track AI-driven efficiency and performance improvements Work closely with Data & Engineering teams to integrate AI into existing workflows Conduct internal workshops to upskill teams on AI tools and practices Strategic Program Management Develop and execute strategic initiatives aligned with overall business objectives Own cross-functional programs focused on revenue growth, operational efficiency, and customer acquisition Track key business KPIs and ensure timely execution of high-impact priorities Support leadership with executive presentations, investor updates, and business reviews Work directly with the CEO on mission-critical business priorities Stakeholder & Team Collaboration Serve as the liaison between the CEO s office and all functional leaders Manage relationships with key AI vendors and partners (OpenAI, Microsoft, etc.) Enable adoption of AI across departments through communication and change management Build internal tools and dashboards for strategic visibility and impact tracking Experience & Background 3+ years in Program Management, Product Strategy, Business Ops, or similar roles Proven track record in managing cross-functional, strategic initiatives Strong experience in analytics (Excel, SQL, BI tools like Tableau, Looker, or Power BI) Technical Acumen Basic familiarity with LLMs and AI tools (OpenAI, Hugging Face, Anthropic, etc.) Ability to collaborate with AI/ML engineering teams and understand core technical concepts Strong understanding of business process automation and digital transformation Soft Skills Excellent communication and stakeholder management skills Strategic thinker with strong problem-solving abilities High ownership mindset and the ability to thrive in fast-paced, high-growth environments Why Join Spyne At Spyne, we re not just building AI products we re building the future of work. You ll be part of a driven, high-performance team in a company where speed, innovation, and ownership define our culture. What You ll Get: Opportunity to work directly with leadership on strategic initiatives Comprehensive health insurance (GMC, GPA, GTLI) Career growth with leadership exposure and equity options for top performers Office-first, high-energy environment that encourages real-time collaboration A young, driven team (average age: 25 26) working alongside seasoned professionals Our Values Customer Obsession: Every initiative is measured by the value it brings to customers Speed Over Perfection: Fast execution is key learn and iterate quickly Extreme Ownership: Own the outcomes, not just the process 10x Innovation: Think bigger and solve at scale A-Team Standards: We hire top talent and enable them to grow fast

Job Title: Client Onboarding Specialist Location: Gurgaon, Haryana Experience: 3-4 Years in a Customer/Client-Facing Role Department: Customer Success Employment Type: Full-Time About Spyne At Spyne, we re on a mission to revolutionize automotive retailing using Generative AI. Every year, 52 million cars are sold in the US, worth over $1700 billion, and the used-car market is valued at $1000 billion. Our AI-powered solutions transform car visuals into premium studio visuals, helping dealerships and marketplaces in the US and Europe engage online visitors, increase showroom visits, and ultimately drive sales. Spyne is growing rapidly, and we aim to expand our software solutions within the used-car market to cover all aspects of the dealer journey from car acquisition and appraisal to listing, marketing, selling, and managing customer relationships. Supported by top investors like Accel Partners and Storm Ventures, Spyne is poised to become a leading software provider in the used-car market. Join our team and help us reshape the future of digital production in the automotive industry! What We Are Looking For We are seeking a highly motivated Client Onboarding Specialist to join our Customer Success team. The ideal candidate will be responsible for ensuring seamless onboarding of customers, helping them successfully implement Spyne s products, and fostering strong relationships that drive customer satisfaction, retention, and expansion. Lead the entire customer onboarding process: Ensure a smooth transition from initial engagement to successful go-live and implementation of Spyne products. Cultivate strong customer relationships throughout the onboarding phase to ensure long-term success. Handle customer issues from start to finish, working in a dynamic and fast-paced environment. Respond to support queries via chat, email, and video conferencing, providing clear and timely solutions. Analyze customer data to continuously improve the customer experience. De-escalate and resolve issues using platform and industry expertise to ensure customer satisfaction. Work under time constraints and meet deadlines, often with unexpected challenges, to meet customer needs. Become a product expert and go-to resource for both customers and internal teams. Collaborate with cross-functional teams to identify opportunities for automation or added features to better serve customers. What You Must Have Bachelor s/Master s degree with 3-4 years of experience in a customer/client-facing role. Experience with US clients is an added advantage. Strong problem-solving abilities with a keen attention to detail. Exceptional written and verbal communication skills in English. Hands-on experience with HubSpot and Freshdesk is mandatory. Openness to working in US shift timings. Young Startup Culture: Our team has an average age of 25-26 years, and even during the Great Resignation , we had near-zero attrition a testament to our company culture. Top-Rated AI Tech Company: With a 4+ rating on Glassdoor, Spyne is recognized as one of the top-rated AI tech companies. Gender Diversity: We have one of the best male-to-female ratios in the AI tech industry. Employee Support: We offer best-in-class employee supportive policies in line with government mandates. Customer-Centric: We are obsessed with delivering the best customer experience and ensuring client delight. We are in the growth stage, and it s the perfect time to join! Be part of a team that is set to grow 10X+ and contribute to a revolutionary transformation in automotive retail. If you're passionate about customer success and want to be part of a fast-growing, innovative company, Spyne is the place for you. Apply now to start your journey with us! Qualification : Bachelors/Masters degree with 3-4 years of experience in a customer/client-facing role.

Job Title: Implementation Consultant Logistics SaaS | Gurgaon, Haryana Location: Gurgaon, Haryana Job Type: Full-time Industry: Logistics Technology | SaaS Company: Shipsy About Shipsy Shipsy is a global SaaS leader in logistics and supply chain automation, empowering enterprises with end-to-end solutions for transportation and warehousing optimization. Operating in a trillion-dollar industry that's still largely manual, our advanced logistics technology is transforming how businesses manage their supply chains reducing costs, improving delivery efficiency, and enhancing customer experience. Trusted by major global enterprises including Reliance, Domino s, Burger King, Landmark Group, UPS Gulf, and DTDC Express, Shipsy processes over 2 million shipments daily. In fact, nearly 10% of India s container trade is tracked through our platform. Backed by leading investors like Peak XV Partners, Info Edge, and A91 Partners, Shipsy has raised over $35 million and continues to grow with a global team of 280+ professionals across India, the Middle East, and Southeast Asia. Role Overview: Implementation Consultant As an Implementation Consultant at Shipsy, you will be a key driver in onboarding our enterprise clients and ensuring successful deployment of our logistics SaaS solutions. You will work closely with internal teams and client stakeholders to understand requirements, configure solutions, and ensure smooth implementation tailored to customer needs. This is a high-impact, client-facing role where your technical expertise, problem-solving ability, and communication skills will directly influence customer success and satisfaction. Key Responsibilities Lead end-to-end software implementation projects for new clients across various geographies. Collaborate with cross-functional teams including Product, Engineering, and Customer Success to deliver customized solutions. Gather and analyze client requirements, define project scopes, and ensure timely delivery. Conduct product training, system configuration, and UAT support for clients. Continuously monitor client progress and provide support during onboarding and transition. Identify areas for process improvement and contribute to solution enhancements. Bachelor s degree in Engineering, Computer Science, or related field. 2 5 years of experience in a client-facing role, preferably in SaaS implementation or logistics tech. Strong analytical and problem-solving skills. Excellent verbal and written communication skills. Ability to manage multiple projects in a fast-paced environment. Willingness to travel as needed for client engagements. Competitive Salary + Performance-Based Incentives Professional development opportunities and continuous learning support. Work alongside top talent from IITs, IIITs, NITs, and global research institutes. Collaborative and inclusive work culture with strong mentorship and growth focus. Unique employee benefits including a scholarship program and wellness initiatives. Grow With Us At Shipsy, we don t just build world-class logistics solutions we also build careers. Join a young, diverse, and energetic team that values innovation, collaboration, and making a real-world impact. Experience a vibrant culture that encourages ownership, learning, and having fun while doing meaningful work. Apply Now to be a part of Shipsy's journey to transform global logistics. Qualification : Bachelors degree in Engineering, Computer Science, or related field.

Job Title: Manager - Business Analytics Location: Gurugram Experience: 6+ Years (1+ Years as Manager in MIS, WFM, or Reporting) Education: Any Graduation Job Description: We are seeking a Manager - Business Analytics to effectively lead our Business Analytics function and manage a team of 15-20 business analysts. In this role, you will be responsible for implementing tools and strategies that translate raw data into valuable business insights. Your goal will be to help drive high performance and quality by leveraging data for decision-making. Strong logical reasoning skills, business intelligence, and excellent communication abilities are essential for this role. Key Responsibilities: Team Leadership: Lead and manage a team of 15-20 Business Analysts, providing guidance and support in their daily activities and ensuring the accuracy and efficiency of their work. Data Reporting & MIS Generation: Generate, maintain, consolidate, and track various reports, ensuring timely and accurate delivery. Develop and execute daily, weekly, and monthly MIS Reports, utilizing advanced Excel/VBA, PPT, and MySQL. Update informative dashboards regularly with data visualization elements like Bar Charts, Pie Charts, etc. Reconcile and email MIS reports with data visualization details and track business performance. Data Analysis & Experimentation: Conduct data-based experiments to identify opportunities for improving the decision-making process. Develop and execute statistical modeling techniques for better business insights and to cover adjacent categories. Identify opportunities for automating reports, snapshots, and dashboards using advanced formulas, macros, and VB. Strategy & Process Optimization: Develop strategies for effective data analysis and reporting, ensuring that insights generated are aligned with business goals. Build systems and tools that can transform raw data into actionable business insights. Work closely with cross-functional teams to ensure that all analytics solutions are correctly configured and implemented. Data Quality & Integrity: Oversee all analytics operations to identify discrepancies and ensure the data is of the highest quality. Identify gaps in reporting systems and drive improvements to ensure the accuracy of business-critical data. Cross-Functional Collaboration: Collaborate with other departments to gather insights, ensure consistent reporting, and solve business challenges using data-driven decisions. Skills and Qualifications: Experience: Minimum 6 years of overall experience in analytics or reporting, with at least 1 year as a Manager in MIS, WFM, or Reporting. Technical Skills: Proficient in Advanced Excel, VBA, PowerPoint, and MySQL. Experience in building and maintaining dashboards, utilizing data visualization tools. Strong understanding of statistical modeling techniques and experience in applying them to business problems. Leadership: Proven experience in managing and mentoring a team, with the ability to guide the team towards effective problem-solving and reporting outcomes. Analytical Mindset: Strong problem-solving abilities and a keen eye for detail, ensuring data accuracy and the generation of actionable insights. Communication Skills: Excellent verbal and written communication skills, with the ability to present complex data insights in a clear and understandable manner to stakeholders at all levels. Automation & Optimization: Expertise in automating reporting processes using advanced formulas, macros, and VB to improve efficiency and accuracy. Additional Information: Work Days: 6 Days a week. Location: Gurugram. Education: Any graduation (Bachelors or higher). What We Offer: Competitive salary and benefits. A collaborative and growth-oriented work environment. Opportunity to make a significant impact on business performance using data-driven insights.

Job Title: Technical Integrator - Cloud ERP-Fusion Overview: Keysight Technologies is at the forefront of innovation, providing cutting-edge solutions in electronic design, simulation, prototyping, testing, manufacturing, and optimization. With a workforce of approximately 15,000 employees, we offer world-class solutions across industries such as communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor, with customers in over 100 countries. Our award-winning culture fosters creativity and problem-solving, driving industry-first solutions and embracing diversity, equity, and inclusion. At Keysight, we believe that a sense of belonging enhances creativity, innovation, and career success. We are looking for an experienced Technical Integrator to join our dynamic global IT team, focusing on Cloud ERP-Fusion technologies. In this role, you will be key to our ERP-Fusion Cloud migration project, integrating cloud modules, building extensions, managing data migration, and ensuring seamless integration processes. Key Responsibilities: Integrate Oracle ERP-Fusion Cloud Modules with existing systems, ensuring smooth functionality. Develop custom extensions to enhance ERP system functionalities. Manage data migration processes, ensuring accuracy, integrity, and completeness. Collaborate with cross-functional teams to identify integration requirements and deliver effective solutions. Troubleshoot and resolve technical issues related to integrations and extensions. Ensure compliance with security policies and best practices throughout the integration process. Provide ongoing technical support and guidance to end-users and stakeholders. Stay up-to-date with the latest Oracle ERP-Fusion Cloud features and updates to ensure the system is always at its best. Required Tools and Technologies: Oracle Integration Cloud (OIC) Oracle Application Development Framework (ADF) Oracle BI Publisher (BIP) Oracle Transactional Business Intelligence (OTBI) SOAP and REST APIs Extract, Transform, Load (ETL) Tools Oracle SQL and PL/SQL Oracle SOA Suite Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field. Proven experience with Oracle ERP-Fusion Cloud integration and customization. Strong understanding of integration tools and technologies. Experience managing data migration and ETL processes. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to thrive in a fast-paced and dynamic work environment. Preferred Qualifications: Oracle ERP-Fusion Cloud certification. Experience with other ERP systems and cloud platforms. Knowledge of security and compliance standards. Experience with software development tools and technologies, including: Angular with Spring Boot, Java with JPA, Database Management (e.g., Aurora DB, Dynamo DB) Design and implementation of scalable cloud infrastructure (Python, Django, Flask, Java, JavaScript, HTML, CSS, .Net, R, MS SQL, PL/SQL, WebLogic, Perl) Development experience with Python/Node.js and related frameworks. Expertise in Networking & Security tools such as Virtual Firewalls, AWS Direct Connect, VPN tunnels, AWS IAM, AWS Shield, Secrets Manager, and Certificates Manager. How to Apply: If you re passionate about cloud technologies and ERP integrations, and want to contribute to shaping the future of innovative solutions at Keysight, we d love to hear from you. Join us as we continue to lead and innovate in the tech space! Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field.

Job Title: Tax Representative Overview: Keysight Technologies is at the forefront of technology innovation, offering groundbreaking solutions in electronic design, simulation, prototyping, testing, manufacturing, and optimization. With approximately 15,000 employees, we serve industries such as communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets across more than 100 countries. Our award-winning culture fosters a bold vision for technological progress and solving complex challenges with industry-first solutions. Diversity, equity, and inclusion are core values that fuel innovation at Keysight. We believe that when people feel a sense of belonging, they are more creative and successful throughout their careers. Responsibilities: Tax Assignment Execution: Manage tax-related tasks with clearly defined objectives, solving problems of limited scope and complexity. Global Tax Coordination: Work independently on global transfer pricing and corporate income tax assignments, coordinating with controllers across regions. Transfer Pricing Documentation: Prepare transfer pricing financial templates and documentation using methods like Berry ratio, PLI indicators, CUP, TNMN, and return on expenses for Keysight s foreign entities. Risk Assessment: Analyze intercompany billing processes and evaluate risks compared to the transfer pricing policy. Complex Intercompany Assignments: Assist in preparing intercompany assignments related to global cost sharing and royalty models. Regulatory Compliance: Stay updated on global transfer pricing policies to ensure compliance with US, local, and OECD guidelines. CbC Reporting: Prepare Country-by-Country (CbC) reports in alignment with the OECD BEPS Action 13 guidelines. Audit and Compliance: Ensure compliance with Internal Audit/SOX, providing management with evidence of control effectiveness. Team Guidance and Support: Mentor and guide team members on assignments, addressing queries and providing effective solutions. Process Automation: Seek opportunities to streamline and automate transfer pricing processes to enhance efficiency. Cross-Functional Collaboration: Collaborate with finance and tax teams at local, regional, and global levels to align with the company s initiatives. Research & Documentation: Conduct tax research and prepare documentation for assigned areas, working with external advisors when required. Business Support: Support business functions in implementing changes and improving processes. Qualifications: Education: Master s degree or Post Graduate qualification from a reputed university; Chartered Accountant or equivalent is preferred. Experience: Minimum of 2-3 years of post-qualification experience in Transfer Pricing (in both Indian and international contexts). Communication Skills: Strong communicator, able to work effectively across geographies and with diverse teams. Tax Knowledge: In-depth knowledge of transfer pricing regulations and compliance standards. Attention to Detail: A keen eye for detail and strong organizational skills. Qualification : Masters degree or Post Graduate qualification from a reputed university; Chartered Accountant or equivalent is preferred.

Location: Gurugram/Bengaluru, India Department: UNIFY Program, Schneider Electric Job Summary: The Unify program aims to transform Schneider Electric by simplifying and standardizing manufacturing, finance, and front-office processes to build a unified digital ecosystem. As part of this initiative, we will adopt SAP4/HANA Public Cloud to align with industrial and logistic standards. The program seeks to accelerate growth, improve processes, and create a more fulfilling work environment. As the Unify Pricing and Quotation Leader for the Greater India Zone, you will play a key role in ensuring smooth implementation and adoption of the transformation. This is a unique opportunity to be part of the largest digital transformation in Schneider Electric s history, contributing directly to our CEO's mission to simplify and digitize the company. You will lead the Pricing & Quotation domain, supporting cross-functional stakeholders, driving change management, and supporting the deployment of new ERP systems across impacted functions. Key Responsibilities: Zone Readiness for UNIFY Deployment: Coordinate and monitor the readiness for the UNIFY deployment in the Greater India Zone, ensuring alignment with the broader transformation goals. Define actions to support readiness and animate the process accordingly. Leadership in Business Transformation Projects: Lead the planning, execution, and delivery of key business transformation projects, including the Commercial Policy, CPQ Quotation Tool, and Rebate Transformation Program (Vistex). Ensure that all projects are in alignment with the UNIFY Roadmap and organizational objectives. Cross-functional Collaboration: Collaborate with cross-functional teams (sales, marketing, finance, etc.) to gather requirements, provide updates, and ensure ongoing alignment throughout the project lifecycle. Change Management & Stakeholder Engagement: Work with the Unify Change & Adoption Lead to develop and execute change management strategies. Ensure smooth transitions and maximize stakeholder buy-in across impacted functions. Learning & Training Strategy: Define and implement a comprehensive Training Strategy for the entire organization across various functions. Develop and deliver training content aligned with the UNIFY goals and digital ecosystem. Digitization & Adoption Strategy: Support the digitization of change management policies and follow-up KPIs. Facilitate the adoption of Best of Breed tools and processes, ensuring efficient digital transformations. Communication Strategy: Define and manage the Communication Plan to support the UNIFY Project. Establish and animate a digital community to facilitate the dissemination of key messages and updates across the organization. Manage digital communications, including creating video content and other media. Travel Requirements: Occasional domestic and international travel may be required. Qualifications: Education: Bachelor s degree from a reputed university/college. MBA preferred. Experience: At least 10 years of overall experience, including 2-3 years in business analytics/research. Experience as a Project Manager in business transformation or change management roles. Experience in the Transactional/Services domain within the Greater India Zone is an advantage. Skills: Collaborative approach to working across teams and problem-solving. Ability to engage with business stakeholders (sales, marketing, finance) to drive transformation. Strong communication skills with the ability to articulate ideas effectively at all organizational levels. MS PowerBI and advanced MS Excel skills to support data analysis and decision-making. Project Management experience, particularly in a transformation environment. Strategic Planning, Change Management, and Stakeholder Management skills. Personal Attributes: Self-motivated, energetic, and creative, with a commercial mindset. Ability to thrive in a dynamic environment, leading teams and driving organizational change. Be part of a transformative journey and make a significant impact in the Greater India Zone. Contribute to Schneider Electric s vision for a digitally enabled future and simplified operations. Work in a multinational, cross-cultural environment, tackling new challenges at scale. If you are ready to lead change and make an impact, apply now and be part of Schneider Electric s largest digital transformation program. Qualification : Bachelors degree from a reputed university/college. MBA preferred.

We offer a comprehensive total rewards package, including bonuses, healthcare, insurance benefits, retirement programs, wellness initiatives, and performance awards. We also provide various social and recreational activities tailored to each location. Job Description Key Responsibilities: Ensure compliance with supplier control activities as outlined by the organization. Lead PPAP (Production Part Approval Process) for new product launches and manage production cycles post-launch, including manufacturing transfers. Collaborate with cross-functional teams to develop new products or make changes to existing ones to meet customer requirements. Apply systematic problem-solving methodologies (5Why, DMAIC, 8D, and C&E) to resolve quality issues, manage NC (non-conformance) and CAPA (corrective and preventive actions), and drive root cause analysis. Promote continuous improvement initiatives such as Lean, Six Sigma, Poka-Yoke (error proofing), MSA (measurement system analysis), SPC (statistical process control), and pFMEA (process failure mode and effects analysis). Analyze quality data to identify opportunities for process improvement across the supply chain. Coordinate change management and control with suppliers, ensuring the successful implementation of changes. Oversee process and equipment validation (IQ, OQ, PQ), special process validations, and test method validations. Inspect and test materials, equipment, processes, and products to ensure adherence to quality specifications. Prioritize and deliver First Article Inspections (FAIs) for both sustaining and development projects. What You Need: Must-Have Skills: B.Tech (Electronics, Electrical, or Mechanical) with 5-9 years of experience in a quality, engineering, or manufacturing environment. Strong knowledge of quality tools such as PPAP, Six Sigma, SPC, FMEA, control plans, root cause analysis, Poka-Yoke, Kaizen, and lean manufacturing. Ability to implement and improve supplier quality tools and processes and effectively train suppliers. Proficient in MS Office Suite (Word, Excel, PowerPoint, etc.). Strong interpersonal skills for working with cross-functional teams (engineering, R&D, manufacturing, and regulatory affairs). Good-to-Have Skills: Understanding of medical device regulatory compliance (ISO 13485, CFR 820, or similar standards/regulations) and the EU's Medical Device Directive. Excellent communication and influencing skills, with the ability to manage multiple tasks and represent the quality function across teams. ASQ Certified Quality Engineer (CQE) certification. In-depth knowledge of technology and regulatory requirements related to products, systems, and services. Health Benefits: Medical, dental, and vision insurance Prescription drug coverage Critical illness, accident, and hospital indemnity insurance Personalized healthcare support, wellness programs, and tobacco cessation Financial Benefits: Health Savings Account (HSA) and Flexible Spending Accounts (FSAs) 401(k) plan with company match Employee Stock Purchase Plan (ESPP) Life insurance and short-term disability insurance About Stryker: Stryker is a global leader in med-surg, neurotechnology, and orthopedics, dedicated to improving patient and healthcare outcomes. Each year, we impact over 150 million patients worldwide. Depending on role requirements, employees in sales and field roles may be required to obtain vaccinations to access customer accounts as an essential part of their role.

Minimum Qualifications: Bachelor s degree or equivalent practical experience. 7 years of experience in renewals, sales, client relationship management, or account management. Experience collaborating with legal/contract management teams to facilitate contract review, revision, and execution. Preferred Qualifications: Experience selling enterprise SaaS products. Expertise in discovery, negotiation, and closing agreements. Strong understanding of Google Cloud products. Ability to influence and communicate effectively at the C-level within prospect organizations. Self-motivated with the ability to work independently and as part of a team. Excellent verbal and written communication skills, particularly when interacting with external clients. About the Role: As a member of the Google Cloud team, you will inspire leading companies, schools, and government agencies to operate more efficiently with Google tools such as Google Workspace, Search, and Chrome. You will advocate for the innovative potential of our products to enhance productivity, collaboration, and mobility within organizations. Your commitment to doing what's best for the customer will guide your interactions, ensuring that you meet customers where they are and provide them with the most suitable solutions to drive innovation. By leveraging your passion for Google products, you will help share the magic of Google with organizations across the globe. As a Google Workspace Sales Specialist focused on renewals and expansion sales, your mission will be to help grow the Workspace business by nurturing and expanding relationships with our existing customer base. You ll work closely with customers to deliver business value, showcase product functionality, and provide comprehensive overviews of business use cases. You will drive Google Workspace business growth by engaging clients, fostering internal and external alignment, and managing opportunities in collaboration with the Field Sales organization. You ll also prospect, qualify, develop, and facilitate growth opportunities for Google Workspace through cloud-driven business transformation. Building a strong pipeline, collaborating with account teams to craft customer solutions, and driving agreements will be central to your role. You will manage day-to-day relationships with external customer stakeholders, leading with empathy while identifying innovative ways to amplify both your own impact and the overall team's success. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We offer enterprise-grade solutions powered by Google s cutting-edge technology, alongside tools that help developers build more sustainably. With customers in over 200 countries and territories, Google Cloud is a trusted partner for businesses seeking growth and solutions to their most critical challenges. Responsibilities: Lead and manage the renewals process in collaboration with the Workspace Expansion Specialist and account teams to maintain and improve customer agreements and relationships. Oversee a portfolio of annual customer renewals, ensuring timely customer retention and consistent year-over-year renewal rates. Drive business growth by positioning opportunities for organic expansion, discount reduction, auto-renewals, and multi-year agreements. Ensure the integrity of renewal agreements by verifying quotes, reviewing terms and conditions, and ensuring that subscriptions comply with company guidelines and policies. Identify and capitalize on opportunities to maximize customer growth, while ensuring accurate forecasting and opportunity tracking for all agreements. Qualification : Bachelors degree or equivalent practical experience.

Job Summary: We are seeking skilled and dedicated Field Technicians to join our team for the training of wall box installation. The ideal candidate will be responsible for inspection, and troubleshooting wall box units at customer sites, ensuring that installations meet safety, quality, and regulatory standards. Key Responsibilities: Installation: Install wall boxes (e.g., electrical, utility, or network boxes) at designated sites as per specifications. Ensure proper alignment, connections, and functionality of wall boxes. Perform installation of necessary components, including wiring, connections, and equipment integration. Inspection and Troubleshooting: Conduct inspection to ensure wall box units are functioning correctly post-installation. Diagnose and troubleshoot issues related to wall boxes and resolve problems efficiently. Document and report any issues encountered during installation or inspection. Customer Interaction: Communicate effectively with customers to ensure satisfaction and understanding of the installation process. Provide clear instructions for post-installation use, if necessary. Address any on-site questions or concerns regarding the installation. Compliance and Safety: Adhere to safety protocols and regulations at all times during installation. Ensure all installations are compliant with local building codes and regulations. Maintain a safe and clean work environment. Documentation and Reporting: Complete all installation forms, checklists, and reports accurately and in a timely manner. Submit work orders, time logs, and other required documentation to management. Support: Creating the new network in region of East for the same wall box process. Requirements: Proven experience in wall box installation, or similar technical fields. Basic knowledge of electrical systems, wiring, and troubleshooting techniques. Ability to read and interpret blueprints, diagrams, and technical documentation. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Ability to work independently and as part of a team. Willingness to travel to different installation sites. Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in. We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation. Great to have you on board. Let's care for tomorrow.

HR Operations Specialist Company Description: Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our operations span the entire value chain from farm to fork, across various business lines. Leveraging our global reach and extensive asset network, we serve customers and consumers worldwide. Structured as a matrix organization with six geographical regions and ten platforms, Louis Dreyfus Company operates in over 100 countries, employing approximately 18,000 people globally. Job Description: We are seeking a detail-oriented and organized HR Operations Specialist to join our team. The role will primarily focus on managing payroll inputs, leave and attendance tracking, employee reimbursements, and compliance with statutory regulations, ensuring smooth HR operations across our India branches. Key Responsibilities: Prepare and share monthly salary inputs for payroll consultants for both permanent employees (PE) and third-party contractual employees (TPP), ensuring accurate and timely payments. Manage full and final (F&F) settlements for direct employees and third-party contractual employees. Maintain and regularly update the Leave & Attendance Database, including actuarial audits, leave encashment exercises, and leave audits. Coordinate with branch offices and assets of LDC across PAN India to manage payroll and reimbursements for permanent employees and third-party employees. Provide remote HR support to permanent employees and TPP at various locations. Maintain and update personal files for employees, ensuring data is accurate and current. Support the annual bonus and increment processes for permanent employees and TPP. Manage payroll-related compliance activities such as PF withdrawal, transfers, SAF & NPS payments. Ensure compliance with statutory regulations related to S&E (compliance with monthly, annual, etc.). Handle insurance claims, both cashless and reimbursement. Maintain MIS reports related to employee details. Basic knowledge of managing car lease contracts and related processes. Manage the renewal and payment process for contract and service agreements. Hands-on experience working with HR databases like Workday. Process payments and reimbursements according to internal HR policies and procedures. Oversee onboarding, lifecycle updates, and other HR-related activities. Qualifications: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience in HR operations, payroll management, and statutory compliance. Knowledge of HR software, especially Workday. Strong attention to detail and ability to manage multiple tasks simultaneously. Good communication and interpersonal skills for collaborating with internal teams and external partners. Additional Information: Diversity & Inclusion: Louis Dreyfus Company is committed to diversity and inclusion and provides a working environment that values diversity, equity, and inclusion. We encourage applicants from all backgrounds to apply. Sustainability: Sustainability is at the heart of our purpose. We are passionate about creating fair and sustainable value for our business, stakeholders, and the communities we touch. What We Offer: A dynamic and stimulating international work environment with opportunities for professional growth. Employee recognition programs and wellness initiatives. Certified Great Place to Work. Career development opportunities in one of the largest private companies globally. Qualification : Bachelor's degree in Human Resources, Business Administration, or a related field.

Accounting Associate Company Description: Louis Dreyfus Company is a leading merchant and processor of agricultural goods, spanning the entire value chain from farm to fork. We leverage our global reach and extensive asset network to serve customers and consumers worldwide. Structured as a matrix organization, we operate across six geographical regions and ten platforms in over 100 countries, employing approximately 18,000 people globally. Job Description: We are looking for a detail-oriented and proactive Accounting Associate to join our team. In this role, you will perform various finance and accounting functions, ensuring accurate bookkeeping, month-end accruals, AR aging, analysis of open balances, daily payments, tax compliance, and adherence to internal policies and procedures. You will report directly to the Manager and contribute to the efficient and timely completion of financial reporting and compliance. Key Responsibilities: Perform the checking and posting of accounting vouchers, including month-end accruals, provisions, fixed asset reporting, payroll accounting, and indirect expense booking. Timely reconciliation of general ledger (GL) accounts and ensure accurate accounting records. Support the month-end closing process and ensure all financial records are up-to-date. Resolve day-to-day accounting queries and provide proactive solutions. Ensure real-time transaction recording in AX (Accounting System). Reconcile intercompany transactions and ensure proper recording of transactions (expenses, sales, purchases, and payments) in the correct GL, cost center, and expense type. Settle open transactions in ledger accounts and ensure all vendor invoices are accounted for and paid within due dates. Handle queries related to the books of accounts from counterparts and ensure compliance with company policies. Assist in providing data for annual budgeting, reforecasting, and supporting internal and statutory audits. Ensure compliance with statutory requirements, such as timely data submission and payment processing, and reconcile them with the books of accounts. Prepare monthly expense bookings, compare with previous periods, and ensure accurate monthly provisioning of expenses. Submit timely reports to the Manager and assist with various financial data preparations and audits. Maintain strong knowledge of IGAAP/IFRS standards. Build effective relationships within the team and with cross-functional teams. Qualifications: CA Inter, CA, MBA (Finance), or M.Com. Minimum 1-2 years of relevant experience in accounting or finance. Proficiency in Microsoft Office tools. Knowledge of SAP software is an advantage. Strong communication and interpersonal skills. Additional Information: Diversity & Inclusion: Louis Dreyfus Company is committed to embracing diversity, equity, and inclusion. We foster a workplace that values diverse perspectives and provides equal opportunities for all employees. Sustainability: Sustainability is at the core of our values. We strive to create fair and sustainable value for our business, stakeholders, and the communities we impact. What We Offer: A dynamic, international work environment that will challenge and develop your skills. Career development opportunities in one of the largest private companies globally. A workplace culture that embraces diversity and inclusivity. Employee recognition programs and wellness initiatives, including confidential access to certified counselors for employees and their families. Certified Great Place to Work. Qualification : CA Inter, CA, MBA (Finance), or M.Com.

Job Summary: Field Technician (Wall Box Installation Training) We are seeking skilled and dedicated Field Technicians to join our team for wall box installation training. The ideal candidate will be responsible for inspecting and troubleshooting wall box units at customer sites, ensuring that all installations meet safety, quality, and regulatory standards. Key Responsibilities: Installation: Install wall boxes (e.g., electrical, utility, or network boxes) at designated sites according to specifications. Ensure proper alignment, connections, and functionality of the wall boxes. Perform installation of necessary components, including wiring, connections, and equipment integration. Inspection and Troubleshooting: Conduct post-installation inspections to ensure the wall box units are functioning properly. Diagnose and troubleshoot issues related to wall boxes, resolving problems efficiently. Document and report any issues encountered during installation or inspection. Customer Interaction: Communicate effectively with customers to ensure satisfaction and understanding of the installation process. Provide clear instructions for post-installation use, if necessary. Address any on-site questions or concerns regarding the installation. Compliance and Safety: Adhere to safety protocols and regulations at all times during installation. Ensure all installations comply with local building codes and regulations. Maintain a safe and clean work environment. Documentation and Reporting: Complete all installation forms, checklists, and reports accurately and in a timely manner. Submit work orders, time logs, and other required documentation to management. Support: Assist in creating the new network in the region of East for the wall box process. Requirements: Proven experience in wall box installation or a similar technical field. Basic knowledge of electrical systems, wiring, and troubleshooting techniques. Ability to read and interpret blueprints, diagrams, and technical documentation. Strong problem-solving skills and attention to detail. Excellent communication and customer service skills. Ability to work independently and as part of a team. Willingness to travel to different installation sites. About Allianz Group: Allianz Group is one of the most trusted insurance and asset management companies in the world. We care for our employees, their ambitions, dreams, and challenges, making us a unique employer. Together, we can build an environment where everyone feels empowered and confident to explore, grow, and shape a better future for our customers and the world around us. At Allianz, we believe in a diverse and inclusive workforce. We are proud to be an equal opportunity employer and encourage you to bring your whole self to work, regardless of ethnicity, cultural background, age, gender, nationality, religion, disability, or sexual orientation. Great to have you on board. Let's care for tomorrow.

Your Impact In this role, you will collaborate closely with the Service Operations Center of Competence (SO CoC) team to tackle complex client challenges using our established portfolio of offerings and solutions. You will also contribute to the development of new proprietary tools, benchmarking databases, and knowledge resources. A key aspect of your role will be driving people development mentoring colleagues, conducting evaluations, and creating growth opportunities. Using a strength-based approach, you'll work with SO CoC team members and global service operations experts, ensuring efficient management of workflows and teams, with a focus on operational process management and innovation. You'll also be accountable for meeting utilization targets for the SO CoC India team. As you evolve into a trusted and proactive leader, you will inspire others by example, build trust-based relationships across the firm, and contribute to defining internal knowledge strategy. You ll drive strategic initiatives, help organize internal practice events, and thrive in an ever-changing, fast-paced environment where priorities shift and methodologies are continuously reassessed. In addition, you will serve as a thought partner to consultants and clients, offering strategic guidance and identifying opportunities to expand the impact on both clients and teams. You will approach problem-solving creatively, often taking the initiative without waiting for direction, and collaborate proactively to create reusable knowledge and capabilities that capture the insights gained from McKinsey s engagements and changes in the business environment. Your Growth Based in our Gurgaon office, you will join the Service Operations (Services Ops) service line within our Operations practice. The SO CoC team combines industry, functional, and regional expertise to address clients' most pressing challenges related to efficiency and effectiveness improvement in back-office and customer operations. You will collaborate with colleagues working across diverse industry sectors such as Banking, Insurance, Healthcare, Telecom, Hi-Tech, Transport & Logistics, and Energy, addressing service operations domains like corporate functions (e.g., HR, Finance), customer care, and workforce management. Your role will involve blending strategic thinking with operational expertise, advising clients on developing and defining operational strategies that help solve critical service operations challenges worldwide. Your Qualifications and Skills A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred. At least 2 years of relevant experience in team management and knowledge management. Proven success in managing teams or delivering complex projects on an international or regional scale. Strong stakeholder management experience, particularly in diverse cultural environments. Ability to coach and mentor team members from varied backgrounds, guiding their performance and development. A demonstrated history of developing sustainable tools, solutions, or assets. Familiarity with Service Operations, with an understanding of its economic and business implications. High initiative and accountability, with a proactive approach to work and responsibility for outcomes. Excellent problem-solving, analytical, and quantitative skills, with the ability to develop creative solutions. Proficiency in written and spoken English for clear and effective communication. A professional demeanor, high work standards, and maturity in all interactions. Qualification : A strong academic background with a graduate degree is essential; an advanced degree in business, economics, or an MBA is preferred.

About Shiprocket: At Shiprocket, we are on a mission to simplify and elevate the e-commerce experience. We provide e-commerce sellers with AI-powered technology and reliable services, covering everything from conversion and order fulfillment to shipping, customer communication, and returns management. Our platform scales data, workflows, and supply chains to equip sellers with the tools they need to deliver exceptional customer experiences. What It s Like to Work at Shiprocket: At Shiprocket, we embrace the following success traits that shape our culture and drive us toward achieving great things: Innovation Within Constraints: Embrace constraints and use them as a foundation for innovation. Speed is Key: Make swift decisions and take action based on their potential impact. Ruthless Frugality: Be frugal, as it leads to growth and efficiency. Direct Communication: Be transparent and honest in all interactions. Sports Team Mentality: We re not a family, we re here to win as a team. Customer Obsession: Always prioritize the customer and their experience. Role Overview: We re seeking a highly analytical and data-driven Central Analytics Lead to drive data-informed decision-making across Shiprocket. In this role, you ll play a critical part in building and scaling our central analytics function. You will help identify key business opportunities, provide actionable insights, and enable data-driven strategies across all departments. Key Responsibilities: Develop & Implement Analysis Frameworks: Design and implement robust data analysis methodologies and frameworks to enhance decision-making. Dashboard & Reporting: Build and maintain data dashboards and reports to monitor performance and track key business metrics. In-depth Data Analysis: Conduct detailed analysis to identify trends, uncover insights, and inform strategic decisions that drive business growth. Stakeholder Presentations: Develop data-driven presentations to communicate insights and recommendations to stakeholders across the organization. Cross-Functional Collaboration: Work closely with teams across product, marketing, sales, and operations to understand their data needs and provide actionable insights. Team Development: Build and mentor a high-performing team of analysts (future expectation). Identify Opportunities for Innovation: Identify areas for process improvement and data-driven innovation to enhance business strategies. Ensure Data Integrity: Maintain data quality and integrity across all systems and platforms. Stay Ahead of Trends: Keep up-to-date with the latest advancements in data analytics and visualization tools. Preferred Skills & Qualifications: Experience: 4+ years in an analytics role, ideally in a fast-paced, high-growth startup environment. SQL & Data Warehousing: Exceptional SQL skills with experience in data warehousing and ETL processes. Data Visualization: Strong experience with data visualization tools (e.g., Tableau, Power BI, Looker). Communication Skills: Excellent presentation, communication, and storytelling abilities to translate complex data into actionable insights. Analytical & Problem-Solving Skills: Strong critical thinking and independent problem-solving skills to tackle complex data challenges. Growth Mindset: Eagerness to learn and adapt to new challenges and technologies. Educational Background: Bachelor s degree in Statistics, Mathematics, Economics, Computer Science, or a related field. Bonus Points: Data Infrastructure: Experience in building and scaling data infrastructure and systems. Machine Learning: Experience with machine learning and predictive modeling techniques. Qualification : Bachelors degree in Statistics, Mathematics, Economics, Computer Science, or a related field.