Process Knowledge Specialist Jobs in Hyderabad

Job Title: Associate Manager Export Import Documentation Location: Hyderabad Employment Type: Full-time Experience: 7-10 years (Shipping/Logistics domain) Salary: INR 10-13 LPA Notice Period: 1-2 weeks / Immediate About the Role: We are seeking a skilled Associate Manager to lead and manage our export import documentation team. The ideal candidate will ensure the smooth handling of documentation processes, foster team collaboration, and maintain high standards of customer service within the logistics/shipping back-office domain. Key Responsibilities: Manage, review, and coach the export documentation team to achieve departmental goals Monitor and follow key performance metrics to ensure success and process efficiency Streamline internal documentation processes for operational excellence Foster a team-oriented and collaborative work environment Collect essential shipment data from clients to initiate documentation processes accurately Communicate regularly with clients and vendors to verify and submit precise documentation Maintain strong knowledge of export-import terminology for accurate documentation completion Promote a customer-focused approach by establishing service standards and delivering training Monitor customer satisfaction and develop innovative solutions to meet customer needs Communicate effectively through verbal, written, and listening skills to keep stakeholders informed Required Skills & Experience: 6-7+ years of back-office experience, preferably in logistics or shipping Proven project management skills with experience handling new process migrations Strong knowledge of process metrics including productivity, accuracy, and turnaround time (TAT) Experience managing a team of 20+ members directly for over 2 years Ability to work across different time zones and coordinate processes globally Excellent people management and time management skills Educational Qualifications: Postgraduate degree / MBA preferred 8-10 years of relevant experience in the shipping domain What We Offer: Competitive salary (INR 10-13 LPA) Opportunity to lead a dynamic team in a growing organization Exposure to global logistics and export-import processes Collaborative work environment and professional growth opportunities Qualification : Postgraduate degree / MBA preferred

Conversational AI Technical Lead Location: Hyderabad, Telangana, India Company: Qualcomm India Private Limited General Summary Qualcomm IT is seeking a Lead Conversational AI Developer for its Intelligent Automation Center (IAC). This role focuses on designing and implementing AI-driven conversational experiences using Microsoft Azure, Copilot Stack, and GenAI frameworks. Key Responsibilities Design and implement Conversational AI solutions using Microsoft Azure and Copilot Stack with Generative AI. Hands-on experience with Microsoft Copilot Studio, Bot Framework, Azure AI Search, Azure OpenAI, and NLP technologies. Develop end-to-end AI projects utilizing Retrieval-Augmented Generation (RAG) and Agentic AI architectures. Build bot solutions using Python; knowledge of front-end technologies like Angular is a plus. Utilize Azure Cognitive Services (LUIS/CLU, QnA Maker, Spell Check, Speech API). Extend Copilot Agent functionalities with Power Automate, Logic Apps, and APIs. Work with LangChain, LlamaIndex, and Streamlit for GenAI solution development. Ensure code quality through unit testing and reusable test case development. Support product testing and UAT; report status, issues, and risks regularly. Mentor team members and improve automation skills through certification. Minimum Qualifications Bachelor s degree and 4+ years of relevant programming/IT experience, or 6+ years without a degree. 2+ years of experience with database technologies like MongoDB or MySQL. Strong understanding of Conversational AI and Intelligent Automation methodologies. Experience in process mining tools like Celonis (data models, dashboards). Proficient in business process diagrams and flowcharting using Automation Anywhere. Knowledge of Robotic Process Automation (RPA) tools (certifications preferred). Strong programming background, especially in Python. Knowledge of RDBMS and SQL query writing. Experience in cloud platforms (preferably AWS); certifications are a plus. Agile development experience with tools like Jira. Skills & Competencies Strong knowledge of Microsoft Conversational AI Stack (Copilot Studio, Azure AI Foundry/Search/OpenAI). Experience in GenAI frameworks like LangChain. Strong communication, leadership, and team collaboration skills. Ability to manage tasks independently and lead a technical team effectively. Qualification : Bachelors degree and 4+ years of relevant programming/IT experience, or 6+ years without a degree.

Job Opening: Process Knowledge Management Specialist Location: Hyderabad | Full-Time About the Role The Process Knowledge Management (PKM) Specialist will act as a subject matter expert for authoring and updating Emerson DeltaV PKM process templates, process recipes, and associated master data. The primary responsibility is to ensure that Process Recipes within DeltaV PKM are successfully and compliantly designed, developed, deployed, and supported to maximize business benefits, aligning with enterprise business process and technical standards. DeltaV PKM is a new capability being developed by Emerson. This role offers the opportunity to work closely with the Emerson development team, shaping the future direction of the product. Primary Responsibilities Support DeltaV PKM training, collaboration, benefit realization, and standardization while adhering to standard processes, cGMP regulations, SOPs, and global business processes. Identify and implement continuous process improvement opportunities to enhance system performance and user experience. Assist in defining and implementing an SDLC strategy that supports the flexible use of DeltaV PKM capabilities across the development spectrum. Sustain Process recipes and master data, combining knowledge of manufacturing processes with DeltaV PKM capabilities and standards. Execute appropriate change control and life-cycle actions to ensure that the DeltaV PKM system remains in a state of control and compliance. Collaborate with teams to troubleshoot and resolve user issues efficiently, ensuring quality decisions and regulatory compliance. Provide assurance on quality systems and regulatory standards, supporting development teams and their respective quality units in fostering quality decisions. Education Bachelor s Degree and at least 5+ years of relevant experience with life sciences systems or 7+ years of relevant experience in life sciences systems. Required Experience and Skills Proven track record of analytical skills, problem-solving abilities, and attention to detail. High personal integrity, credibility, and energy with the ability to work independently and in a team environment. Excellent communication and influencing skills while working with global stakeholders (North America). Strong written and verbal communication skills, with a minimum of five (5) years of experience in a production-regulated industry. Strong understanding of manufacturing principles and processes (preferably Biologics) and ability to translate manufacturing requirements into Automation/Digital Solutions. Preferred Experience and Skills Knowledge of SAP. Knowledge of Pharmaceutical Technology Transfer processes. Be part of a dynamic, innovative company shaping the future of Process Knowledge Management. Work with cutting-edge technology in a regulated industry, contributing to significant advancements in life sciences. Collaborate with a team of dedicated professionals who value integrity and quality in everything we do. Emerson is a leader in life sciences and process control technology. We are committed to developing innovative solutions that drive global success in the manufacturing of life-saving products. Our team s collective efforts help bring critical advancements to the world of healthcare. Qualification : Bachelors Degree and at least 5+ years of relevant experience with life sciences systems or 7+ years of relevant experience in life sciences systems.

Job Summary The Corporate Accounting Trainer is responsible for designing, developing, and delivering high-impact technical training programs focused on accounting principles, financial systems, and regulatory compliance. This role combines deep accounting expertise with strong instructional capabilities to enhance the technical competencies of our financial teams. Key Responsibilities Training Design & Development Design and develop comprehensive technical training curricula for accounting processes, financial systems, and compliance requirements Create engaging training materials including presentations, handouts, and practical exercises that effectively convey complex accounting concepts Maintain and update training content to reflect current accounting standards, regulatory changes, and internal process updates Develop assessment tools to evaluate learning effectiveness and knowledge retention Training Delivery Conduct in-person and virtual training sessions on accounting principles, financial software applications, and internal controls Deliver new hire orientation programs covering essential accounting procedures and systems Facilitate advanced technical workshops for experienced staff on complex accounting topics Adapt training delivery methods to accommodate different learning styles and experience levels Program Management Assess training needs through consultation with department heads and analysis of performance metrics Track and report on training completion rates, assessment results, and program effectiveness Manage training schedules and coordinate with departments to ensure maximum participation Evaluate and recommend improvements to training programs based on participant feedback and observed results Maintain detailed records of training activities, attendance, and certifications Technical Support Provide post-training support to reinforce learning and address specific questions Create quick reference guides and job aids for common accounting procedures Collaborate with subject matter experts to ensure technical accuracy of training content Stay current with accounting standards, best practices, and industry trends Qualifications Required Experience Bachelor's degree in Accounting, Finance, or related field Professional accounting qualification (CPA preferred) Minimum 5 years of accounting experience in a corporate environment Demonstrated experience in training delivery or adult education Advanced knowledge of accounting principles, standards, and regulations Proficiency in financial software and Microsoft Office applications Key competencies for position and level Technical Expertise: Strong foundation in accounting principles and practices Communication: Clear and effective verbal and written communication Leadership: Ability to guide and influence learning outcomes Innovation: Creative approach to training design and delivery Analysis: Strong analytical and problem-solving abilities Adaptability: Flexible response to changing needs and environments Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Excellent presentation and communication skills Strong instructional design and facilitation abilities Ability to explain complex concepts in clear, understandable terms Superior organizational and project management capabilities Proven ability to engage and motivate adult learners Qualification : Bachelor's degree in Accounting, Finance, or related field

Cx Compliance L&D Specialist At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. Cx Compliance L&Dprovides end to end learning services, and management for all first line of defense compliance processes, including Transaction Monitoring, Enhanced Due Diligence, Screening and Complaints. The team is responsible for the design, development, implementation and evaluation of all learning deliverables spanning new hire/cross skilling, change management and performance improvement. What you ll be doing (ie. job duties): You should have a strong understanding of regulatory and legal requirements related to compliance, such as: Transaction Monitoring, Sanctions, Anti-Money Laundering, and/or privacy. You will support the Compliance TMS training program: enabling the team s strategic vision by designing and developing content, ongoing deployment and maintenance of the program, measuring program success, and soliciting feedback for future iterations. You will own pulling and analyzing metrics related to your training program You will support ad hoc projects and initiatives for the Compliance training team You will ensure your training program is aligned with regulatory and legal requirements You will maintain multiple training program asset types: elearning courses, instructor led resources, nesting process documents/trackers, training calendars, etc. You will collaborate with multiple internal teams (Workforce Management, VendorManagement, Operations, Compliance etc) for training program feedback, to obtain required sign-offs, and for support with ongoing training deployments You will manage multiple projects and deployments simultaneously, owning all aspects of resource coordination, timelines, deliverables, and goals. You will work in tools like: Articulate, Docebo, Jira, Looker, Slack, and Gsuite products. What we look for in you (ie. job requirements): Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines. Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. Experience with instructional design methodologies, e-learning tools, and learning management systems. Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements. Ability to work independently and as part of a team, with a high level of self-motivation and accountability. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.

Position: AI/ML Developer Company: Infor Location: Hyderabad, India Experience: 2-5 years Skills: AI/ML, Python, AWS, SQL Role Summary: As an AI/ML Developer at Infor, you will be at the forefront of creating and delivering state-of-the-art enterprise applications and automation solutions powered by Infor s AI, RPA, and OS platform technologies. Your primary mission will be to identify impactful AI/ML use cases, develop proof of concepts (PoCs), and deliver automation solutions that drive workforce productivity and enhance business outcomes for our clients. Key Responsibilities: Use Case Identification: Work closely with customers to understand their business challenges and identify opportunities for AI/ML solutions to address these needs. Data Insights: Perform exploratory data analysis on large, complex datasets to uncover key insights. Assess data quality and share findings that can inform decision-making. Data Preparation: Collect, clean, preprocess, and augment datasets for training and testing AI models, ensuring they are ready for AI tasks. Model Development: Design, train, and fine-tune AI/ML models, evaluating them against appropriate performance metrics and optimizing for maximum efficiency. Integration & Deployment: Partner with software engineers to integrate AI/ML models seamlessly into enterprise applications and systems. Address deployment challenges to ensure smooth production workflows. Continuous Improvement: Monitor the performance of deployed AI models, gather user feedback, and iterate to improve models, algorithms, and user experience. Proof of Concepts (PoCs): Develop PoCs to demonstrate the feasibility and effectiveness of AI/ML solutions, showcasing the potential of new technologies to clients. Collaboration: Work closely with development teams to explore and implement new use cases for AI and automation. Best Practices: Collaborate with your team to establish best practices and ensure high-quality development standards. Innovation: Contribute to the innovation of cloud-based enterprise automation solutions and the development of cutting-edge AI technologies. Key Requirements: Experience: Minimum 3 years of hands-on experience in implementing AI/ML models in enterprise environments. AI/ML Knowledge: Strong understanding of supervised and unsupervised learning, reinforcement learning, deep learning, and probabilistic models. Programming Skills: Proficiency in Python or R, with experience in SQL for querying databases. Data Handling: Expertise in working with large datasets, performing data preprocessing, and effectively managing data pipelines. Cloud Infrastructure: Experience with AWS Sagemaker or Azure ML is preferred for deploying machine learning solutions. Frameworks & Libraries: Familiarity with machine learning libraries like scikit-learn, Keras, TensorFlow, PyTorch, or NLTK is a plus. Analytical Skills: Strong critical thinking and problem-solving abilities, with the capacity to design and run experiments to validate hypotheses. Business Process Understanding: Knowledge of business processes and how they can be automated through AI and ML. Domain Expertise: Experience or interest in areas like Demand Forecasting, Anomaly Detection, Pricing, Recommendations, or Analytics. Global Experience: Proven experience in working with global customers on diverse projects, understanding their needs, and delivering tailored solutions. Communication Skills: Excellent verbal and written communication skills, with the ability to clearly explain complex AI concepts to clients and team members. Collaboration & Independence: Ability to work both independently and as part of a team, collaborating with cross-functional teams to drive success. Educational Background: A Bachelor's or Master's degree in Computer Science, Mathematics, Statistics, or a related field. Specialization: Coursework or expertise in AI, ML, Deep Learning, NLP/NLU, Computer Vision, or similar domains is highly desirable.

Role Overview: We are seeking a highly skilled Senior Python Engineer with extensive experience in FastAPI and microservices architecture to join our dynamic team. The ideal candidate will possess a strong technical background, proven leadership experience, and expertise in building scalable, resilient, and secure applications. In this role, you will lead the design, development, and deployment of backend services, collaborating with cross-functional teams to deliver impactful solutions. Key Responsibilities: Lead design and development of applications using microservice architecture to ensure scalability, resilience, and high performance. Develop and maintain FastAPI-based backend services, optimizing for scalability and reliability. Implement best practices for logging, monitoring, health checks, and error handling to ensure robust service performance. Optimize code quality, security, and performance across the development lifecycle. Utilize containerization technologies (e.g., Docker, Kubernetes) for efficient application deployment and management. Collaborate with cross-functional teams to define, design, and implement new features that align with business objectives. Establish and manage CI/CD pipelines to automate deployment and ensure consistent, efficient delivery of software. Adhere to API design and development best practices, ensuring high-quality and secure services. Set up and maintain monitoring and logging tools (e.g., Prometheus, Grafana) for performance tracking and proactive issue resolution. Ensure adherence to version control systems (e.g., Git) and best practices in collaborative workflows. Qualifications: Proven experience in leading technical teams and developing applications using microservice architecture. Proficiency in Python and FastAPI for building robust and scalable backend services. Deep understanding of Pydantic for data validation in FastAPI. Experience with containerization technologies such as Docker and Kubernetes for efficient application deployment. Familiarity with CI/CD pipelines and automation tools to streamline the development and deployment process. Strong knowledge of API design and implementation best practices, ensuring high-quality and secure integrations. Experience with monitoring and logging tools like Prometheus and Grafana. Strong understanding of security best practices in microservices-based applications to ensure data integrity and confidentiality. Nice to Have: Experience with Retriever models, including the implementation of chunking strategies. Familiarity with vector databases and their relevant use cases in AI-driven applications. Understanding of optimal approaches for querying LLM models via API. Experience with prompt engineering and strategies for effective interaction with LLMs. Exposure to various prompt engineering techniques in different AI scenarios. At Blend, we believe in the transformative power of AI, combined with human expertise, to create meaningful impacts. Join our team and contribute to cutting-edge technology projects that shape the future of AI and innovation. Enjoy a culture that fosters collaboration, growth, and creativity while working alongside some of the brightest minds in the industry.

Tezo: Digital & AI Solutions Provider Tezo is a next-generation Digital & AI solutions provider with a proven track record of delivering remarkable outcomes for our customers. We create exceptional digital experiences using cutting-edge analytics, data expertise, and technology. Join us to be part of a team that leverages innovation and digital excellence to shape the future. Job Title: Entra Specialist Employment Type: Full-Time Job Summary: We are seeking an Entra Specialist with deep expertise in Microsoft Entra (formerly Azure AD) for Enterprise Applications, Application Registration, API Management, and Application Integration. The ideal candidate will possess a strong understanding of Single Sign-On (SSO), certificates, tokens, and identity management. Experience with Azure API Management, Azure Logic Apps, Webhooks, and automation will be an added advantage. Key Responsibilities Entra Enterprise Applications: Manage and configure enterprise applications within Microsoft Entra. Implement, troubleshoot, and optimize application access policies for secure and efficient operations. Application Registration & Integration: Handle Entra Application Registration and management across various workloads. Configure and manage OAuth 2.0, OpenID Connect, and SAML for application authentication. Set up and manage API permissions, app roles, and consent frameworks. Ensure seamless integration of applications with Microsoft Entra ID and third-party services. API Management & Security: Manage application API permissions, authentication, and authorization. Implement secure access mechanisms using tokens, certificates, and federated authentication. Collaborate with development teams to ensure secure API communication between applications. SSO, Certificates, & Tokens: Configure and manage Single Sign-On (SSO) across multiple applications. Implement and maintain certificate-based authentication for secure communication. Manage token lifecycles, refresh mechanisms, and security policies for application authentication. Identity & Access Management (IAM): Assist in managing Entra identities, groups, and role-based access control (RBAC). Ensure compliance with security best practices for identity and access management (IAM). Nice to Have: Experience with Azure API Management for centralized control and security of APIs. Working knowledge of Azure Logic Apps, Webhooks, and automation for workflow and process automation.

Join Amgen s Mission of Serving Patients At Amgen, you re part of something bigger our shared mission to serve patients with serious illnesses drives everything we do. Since 1980, we ve been pioneers in the biotech industry, focusing on Oncology, Inflammation, General Medicine, and Rare Diseases, helping millions of patients live longer, fuller lives. Amgen remains on the cutting edge of innovation, combining biology and technology with human genetic data to push beyond what s possible today. Specialist IS Engineer What You ll Do As a Specialist IS Engineer, you will develop and implement the next generation of pharmacovigilance platforms while supporting existing technologies. This includes designing, developing, and deploying complex software solutions while mentoring junior developers. You ll collaborate with cross-functional teams to deliver high-quality, scalable solutions that ensure system reliability and innovation in safety systems. Key Responsibilities Design, develop, and deploy solutions for pharmacovigilance systems to enhance adverse event intake and distribution. Ensure technical implementation aligns with GxP validation processes and IS Change Control standards. Collaborate with partners to prioritize system enhancements and new functionalities for safety systems. Develop innovative solutions using Generative AI and large language models (LLMs) like OpenAI GPT for improved decision-making and efficiency. Rapidly prototype and translate concepts into working code. Drive automation and process improvements within the drug-safety ecosystem. Conduct code reviews and maintain technical documentation for architecture, design, deployment, and disaster recovery. Lead technical root cause analyses and collaborate with software vendors to resolve system-related issues. Basic Qualifications Master s Degree with 4 6 years of experience, or Bachelor s Degree with 6 8 years of experience, or Diploma with 10 12 years of experience in Computer Science, Software Development, or a related field Required Skills Must-Have: Proficiency in SQL, Databricks, and data modeling concepts Experience in Python or JavaScript and reporting tools like Power BI or Tableau Familiarity with PV terminologies and regulatory compliance Hands-on experience with SDLC, ETL tools (Informatica, Databricks), and API integrations (MuleSoft) Strong problem-solving skills, collaborative mindset, and effective communication Knowledge of ITIL processes and GxP validation Nice-to-Have: Experience with COTS Pharmacovigilance Platforms (e.g., Argus) Cloud experience with AWS or Azure Knowledge of AI, Machine Learning (ML), Natural Language Processing (NLP) Professional certifications such as SAFe Agile Software Engineer or SAFe for Teams Soft Skills Strong verbal and written communication skills Analytical and problem-solving mindset Ability to collaborate with global, virtual teams Initiative-driven with an ownership mindset Adaptability and resilience in ambiguous situations What You Can Expect Amgen offers a collaborative, science-driven culture and comprehensive benefits, including competitive salaries, professional growth support, and a focus on your well-being. Shift Information: This role may require working late shifts, with potential for evening or night schedules based on business needs. Apply now to make a real difference in the lives of patients while transforming your career at careers.amgen.com. Equal Opportunity Employer: Amgen is committed to creating a diverse and inclusive environment. We provide reasonable accommodations to individuals with disabilities.

Join Amgen s Mission of Serving Patients At Amgen, you ll be part of something bigger driven by our shared mission to serve patients with serious illnesses. Since 1980, we ve been pioneering biotech innovations, focusing on oncology, inflammation, general medicine, and rare disease.Join us to help make a lasting impact on patients lives while transforming your career. Case Management QA Vendor Associate What You Will Do: As a Case Management QA Vendor Associate, you will play a vital role in ensuring the quality and compliance of global case intake and processing activities. You will oversee vendors, manage case quality, and ensure adherence to regulatory requirements while supporting inspections, audits, and continuous improvement initiatives. Key Responsibilities: Monitor and ensure vendors deliver high-quality Individual Case Safety Reports (ICSRs) that meet global regulatory standards. Act as the US/EU local safety office and primary FDA/EMA point of contact for safety reporting. Provide training and resources to vendors to maintain compliance and quality. Perform quality control reviews, trend analysis, and generate reports on case quality. Manage vendor case processing timelines for adverse event intake, triage, and submission. Support inspections, audits, and CAPA (Corrective and Preventive Action) activities. Assist in Periodic Aggregate Safety Reports (PASR) processes and maintain a state of inspection readiness. Collaborate with local safety offices and attend vendor management meetings. Analyze QC trends and recommend improvements. Support onboarding and offboarding of vendor staff. What We Expect of You Basic Qualifications: Bachelor s degree with 3 years of related experience, or Associate s degree with 5 years of related experience, or High school diploma/GED with 7 years of related experience Previous experience in managing teams, projects, or resource allocation Preferred Skills: Knowledge of global pharmacovigilance regulatory requirements Proficiency in safety case processing and experience with global safety databases Strong communication skills, attention to detail, and experience supporting audits/inspections Proficiency in Microsoft Word, Excel, PowerPoint, Project, and Outlook What You Can Expect from Us Amgen is committed to supporting your professional growth and well-being with a collaborative, science-driven culture and a competitive Total Rewards Plan aligned with industry standards. Equal Opportunity Amgen is an Equal Opportunity Employer and embraces diversity. We provide reasonable accommodations for individuals with disabilities throughout the application process.

General Summary: This role involves developing software for Qualcomm technologies, with a focus on Android frameworks, Linux user mode, and kernel drivers. The ideal candidate will contribute to innovative solutions and demonstrate strong technical skills in C/C++, operating systems, and embedded systems. Key Responsibilities: Development & Programming: Utilize strong C/C++ programming skills for software development. Work on Android frameworks, Linux user mode, and kernel driver development. Embedded Systems Expertise: Develop and debug embedded systems, including working with hardware boards. Use JTAG-based debugging tools for troubleshooting. Multimedia Focus (Preferred): Contribute to projects in the multimedia domain, such as Display, Camera, Video, and Graphics. System Fundamentals & Processes: Apply a thorough understanding of operating systems and embedded fundamentals. Follow and improve software development life cycles. Minimum Qualifications: Education: Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field with 2+ years of experience. OR Master s degree with 1+ year of experience. OR PhD in a related field. Experience: At least 2+ years of academic or professional experience in programming (C, C++, Java, Python). Preferred Qualifications: 1. Technical Expertise: Knowledge of ARM-based systems. Familiarity with multimedia technologies (Display, Camera, Video, Graphics). 2. Debugging & Hardware: Experience in embedded debugging and hardware interaction (e.g., JTAG). 3. Development Skills: Proven experience with the Android framework or Linux kernel development. 4. Software Development Lifecycle: Well-versed in SDLC practices and principles. Work Environment & Accessibility: Qualcomm is dedicated to providing reasonable accommodations for individuals with disabilities during the hiring process. Equal Opportunity Employer: Qualcomm promotes diversity and prohibits discrimination based on race, gender, disability, or other protected categories. Qualification : Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field with 2+ years of experience.

About Us: Nspira, a part of the renowned Narayana Group, is one of Asia's largest educational conglomerates, providing world-class education to over 6,00,000 students. With 50,000+ faculty members and 600+ institutions across India, we are at the forefront of shaping the future of education. Our success is built on a strong foundation of excellence, innovation, and a commitment to meeting the aspirations of India s students. Roles & Responsibilities: Maintain books of accounts in compliance with accounting norms and standards. Verify and process vendor bills and other payments in a timely manner. Manage petty cash balances and ensure accuracy in financial transactions. Handle accounts related to student applications, ensuring proper documentation and processing. Prepare payroll, expense sheets, and generate timely reports for management review. Assist in the preparation of financial statements and statutory compliance documentation. Ensure all statutory compliances are met, including tax filings and other legal requirements. Support senior management in financial reporting and budgeting. Provide hands-on assistance with financial tasks as needed, utilizing MS Office tools. Eligibility & Requirements: Education: B.Com, M.Com, or MBA in Finance (mandatory). Experience: Freshers or candidates with relevant experience in Accounts/Finance are welcome to apply. Skills: Strong subject/domain knowledge in Accounts and Finance. Hands-on experience using MS Office (Excel, Word, etc.). Knowledge of statutory compliance and regulations. Detail-oriented with the ability to manage multiple financial tasks simultaneously. Good communication skills and the ability to work collaboratively. What We Offer: Salary: Competitive salary based on market standards. Career Growth: Progressive career path with opportunities for professional development. Exposure: Corporate exposure in one of the largest educational organizations in Asia. Personality Development: Continuous learning and growth opportunities. Leadership Opportunities: Chance to take on leadership roles and make an impact. What You Can Bring: Passion for the role and a drive to excel in financial management. Strong multitasking ability to handle various accounting tasks efficiently. A good team player with excellent communication skills. A positive, proactive attitude with a desire to learn and grow. A commitment to integrity, sincerity, and transparency in all work. Employee Progression: At Nspira, we provide ample opportunities for staff to grow within the organization. Many of our employees have been with us for 20-30 years, advancing in their careers across different roles and capacities. If you have the skills and passion for financial management and are ready to be part of a dynamic team, we would love to hear from you!

Company Overview: Ignatiuz is a digital transformation and intelligent workplace consulting company with offices in the US (PA) and India (Indore). Our mission is to accelerate digital performance through innovation and automation. We have a proven track record of delivering high-quality solutions for a variety of Fortune 500 clients, driving business success through innovation. Role Overview: We are seeking an experienced Business Process Management (BPM) Specialist to join our team. In this role, you will focus on analyzing and improving business processes, designing and implementing enterprise applications, and optimizing workflows to streamline operations. You will play a key role in identifying inefficiencies, implementing automation solutions, and ensuring alignment with organizational goals. Key Responsibilities: Business Process Analysis: Analyze and deeply understand current business processes to identify areas for improvement and optimization. Process Optimization: Design, develop, and implement effective business process management solutions to improve operational efficiency. Collaboration: Work closely with cross-functional teams, including developers, product managers, and business stakeholders to ensure enterprise applications meet business requirements. Process Mining & Automation: Utilize business process mining techniques to uncover inefficiencies and opportunities for process improvements, and implement automation solutions to streamline workflows. Technical Expertise: Apply your technical knowledge and experience to support the development and implementation of business applications that align with business goals. Stakeholder Engagement: Engage with stakeholders to gather requirements, provide insights, and ensure alignment of solutions with organizational objectives. Documentation: Prepare and maintain comprehensive documentation, reports, and status updates to communicate findings, recommendations, and project progress to stakeholders. Industry Trends: Stay updated with industry trends and best practices in BPM, process mining, and automation to continuously improve business processes. User-Centered Solutions: Develop and utilize user stories, personas, and user journeys to ensure solutions are aligned with user needs and expectations. Agile Methodologies: Apply Agile methodologies to manage projects, ensuring iterative development, timely delivery, and continuous feedback loops. Agile Ceremonies: Facilitate Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives to maintain project momentum and team alignment. Requirements: Experience: Minimum of 3 years of experience in business process understanding, business process management, and business process automation. Enterprise Applications: Proven experience in designing and implementing enterprise applications to meet business requirements. Technical Expertise: Strong technical skills and expertise in relevant BPM tools and technologies. Process Mining: Proficiency in business process mining techniques and tools to identify areas for process improvement. Industry Knowledge: Understanding of industry-specific business processes and regulations. User-Centric Design: Experience with creating and utilizing user stories, personas, and user journeys to ensure solutions meet end-user needs. Communication: Strong communication and collaboration skills to engage effectively with stakeholders. Project Management: Ability to manage multiple projects and priorities in a fast-paced environment. Agile Experience: Experience working in Agile environments and familiarity with Agile methodologies. Education: Bachelor s degree in Business Administration, Information Technology, or a related field. Qualification : Bachelors degree in business administration, Information Technology, or a related field.

The Opportunity: We are re-imagining agricultural insurance with the power of Public Cloud, GIS, Remote-sensing and cutting-edge AI-based algorithms to assess, model and price insurance risks for farmers adequately. We are taking the latest advances in Mobile, Geospatial technologies and the web to empower the next generation of agricultural insurance. One of our eminent clients is looking for a Senior Program Manager specializing in strategic delivery. You will work on highly complex, cross-team, multi-year product delivery and help to ensure teams are delivering high quality products and services while being responsible for the over-arching roadmap. You will help teams work on predictability and quality while supporting engineering and operational excellence. You will define roadmap deliverables, develop program execution plans, track progress, anticipate risks, provide escalation management, make sound trade off decisions, and balance business needs versus technical constraints. The candidate will make an impact by aligning business and global technology goals while managing relationships across cross-functional teams and influencing decisions across multiple work streams and executive leadership. The primary customers for the role are engineering leaders, product managers, developers, and analytics teams of the client. The candidate will have a deep understanding of Lean-Agile program management practices (including SAFe), DevOps, and SRE principles and practices. The candidate s technical depth should include understanding the principles behind why engineering teams make architectural decisions, including cloud native platforms, streaming data platforms, and the challenges faced when providing secure solutions in regulatory spaces as well as ensuring the privacy of our customers. Roles and Responsibilities: Partner with Engineering, Product Management, and User Experience teams to define, prioritize, and implement features, infrastructure, processes, and workflow, and oversee the framework that drives product backlog management and product/feature releases Manage scope and change management practices and drive governance to ensure strong scope change control Drive and oversee coordination of cross-functional teams involved in the product development to support all aspects of the program management Manage the weekly forums of health measurement, dashboard generation, status reporting, risk monitoring, issue escalations, process audit & reporting Establish quality standards to be followed across the teams. Monitor process adherence & activate remediation protocols where needed Provide on-going visibility to all stakeholders on program status including key decisions, dependencies, risks, issues, metrics, etc. Uncover, anticipate, raise, and aggressively remove obstacles which prevent teams from delivering against expected program outcomes. Support the teams to collaboratively drive continuous improvement and create a learning organization to enable speed to market and foster innovation. Actively seek to improve the engineering delivery pipeline reducing cycle time and increasing quality and security posture. Create order out of chaos as needed, and masterfully navigate ambiguities to create direction and strategy through discovery and a product mindset. Provide thought leadership and perspective across multiple organizations to eliminate knowledge silos. Be responsible for tool assessment and recommendation in alignment with program management best practices Desired Skills and Experience: Bachelor s degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience 20+ years experience in engineering, engineering program management, technical program management, product management, or related area Extensive experience using, managing, and supporting teams with Agile program management tools, such as Jira, Rally, Confluence, etc. Experience managing programs across cross functional teams, building sustainable processes and coordinating release schedules Solid experience in driving process improvements and implementation of various tools related standard processes Certification in Lean-Agile practices, such as Certified Scrum Master or SAFe. Experience managing complex programs with solutions relying on cloud-native technologies. Extensive experience managing programs supporting Platform service-oriented or SaaS based solutions. Strong verbal and written communications skills with the ability to influence the enterprise. Qualification : Bachelors degree in computer science, Engineering, Information Technology, or relevant area of study, or equivalent work experience

Description Einstein products & platform democratize AI and transform the way Salesforce builds trusted machine learning and AI products - in days instead of months. It augments the Salesforce Platform with the ability to easily create, deploy, and manage Generative AI and Predictive AI applications across all clouds. We achieve this vision by providing unified, configuration-driven, and fully orchestrated machine learning APIs, customer-facing declarative interfaces and various microservices for the entire machine learning lifecycle including Data, Training, Predictions/scoring, Orchestration, Model Management, Model Storage, Experimentation etc. We are already producing over a billion predictions per day, Training 1000s of models per day along with 10s of different Large Language models, serving thousands of customers. We are enabling customers' usage of leading large language models (LLMs), both internally and externally developed, so they can leverage it in their Salesforce use cases. Along with the power of Data Cloud, this platform provides customers an unparalleled advantage for quickly integrating AI in their applications and processes. About the team: Join the AI Cloud Quality Engineering team, and become a specialist on Salesforce's AI Platform and applications! You will be a key member of the Quality Engineering team in India as we build the India organization, while working with experts worldwide. You'll get to work with latest technology in the AI space (including generative AI), and collaborate with the team and cloud to identify and run quality initiatives to support massive scale planned both in the short term and long term. We are a small, friendly team that has been working together for years - outside of quality, we focus on volunteering and other shared interests. Job description summary: As a Quality Engineer for the Salesforce AI Cloud, you will be responsible for leading the design, development and execution of comprehensive test plans/quality strategies with emphasis on automation . You will collaborate closely with product & engineering teams, actively contributing to the quality of new features while ensuring successful execution of regression tests in various environments. You will be working in a fast phased environment and will be expected to understand complex backend AI flow systems/dependencies, identifying potential risks, and strategically plan and execute comprehensive testing efforts to ensure the stability, reliability and quality of the feature and release. Skills needed for role: * Strategic and Tactical leadership : Experience leading analysis of coverage gaps and writing E2E and integration tests, partnering with teams to drive service level test coverage * Technical Expertise: Technical excellence and leadership required in identifying, developing and maintaining tests involving API, databases and web UI tests. Strong knowledge of automation tools and continuous automation systems. * Cross Team Collaboration: Ability to work with stakeholders (internal customers) from multiple organizations that leverage our central platform for custom applications. Collaborate with them to determine key shared usage patterns to prioritize test coverage of, as well as provide guidance to these customers on how to proactively test their application s integration with the platform. * Strong knowledge and experience of Java/Python/Selenium/CD pipeline configurations * Excellent communication skills: Experience generating reports, presenting and holding the quality bar for new features & release * Experience working in Global teams: Ability to work and partner with peers and other partner teams across timezones. * 8+ years of QE experience and 2+ years of experience leading projects and partnering/leading junior members of the team. Nice to have skillsets (or skillsets expect to develop in this role): * Understanding of LLM Model hosting with Sagemaker * Understanding LLM Finetuning and Inferencing * Testing integrations with Cohere, Anthropic, Dolly, Google, etc. as well as internal models * Sagemaker GroundTruth integration for data labelling, Bedrock for model serving * Experience with Azure Open AI * Experience with Tableau around creating dashboards for reporting What the team does: * Center of Excellence for Quality within the AI Platform teams, driving excellence through automation, tools, and streamlined processes (evangelizing shift left methodologies) . * Building/enhancing test frameworks/tooling for the easy creation and maintenance of integration and end-to-end tests. * Proactively drive quality by monitoring and reporting of test stability metrics for pre-prod & Prod environments through dashboards, triaging and filing and follow up of bugs. * CUJs(Critical User Journey test) for cross-cloud integration and apps * Configure tooling/runners for automated tests, used by scrum teams * Configure various test environments such as setting up core test env hawking test env connectivity * Define and measures Quality metrics (code coverage, endpoint coverage, service coverage, etc.) goals are met for the ML foundations * Automation strategies and framework support for all kinds of testing * Identify risks with releases, deployments, etc. * Support TAM expansion to multiple geographies and monitoring platform stability * Daily management of Integration tests pass rates in Test, App-Dev, Stage & Prod environments - bugs created/assigned if failures not being addressed, building test result dashboards and simplifying feedback/debugging process for engineers

Job Overview The main objective of this role is to ensure stability for the platform enabling PepsiCo s digital transformation in workforce automation. This environment is a centralized platform used to create, monitor, and audit any robotic process automation (Bots) being deployed globally within PepsiCo. Technical support and sustain lead for Intelligent Automation (IA) infrastructure and bots running in that infrastructure. This role will provide technical leadership for geographically dispersed resources, working closely with Automation Development, the Citizens Development community, and key business contacts to sustain and expand the operational infrastructure, providing a centrally-supported and standardized environment. Responsibilities Responsibilities Responsible for the upkeep of the RPA (Robotics Process Automation) Infrastructure, and provide support to the hosted applications. Be the subject matter expert for the Intelligent Automation / UI Path infrastructure that includes UI Path, Windows servers, and Azure Cloud Maintain knowledge of advanced diagnostic and troubleshooting techniques, solid analytical skills, experience in RPA administration/configuration, refresh/upgrade projects and enhancements Proactively manage the Automation / UI Path environment and ensure that unplanned outages are reduced or eliminated by helping provide root cause for issues. Lead the on-call management, coverage schedule and executions when needed to assist with complex and critical incidents. Provide technical support collaboration with global resources and maintain operational stability through automation and adherence to standards. Responsible for the capacity management of RPA environments through continuous operational reviews and continuous collaboration with the Infra and development teams. Evaluate regularly the operational procedures to keep the environment in compliance with the PepsiCo control standards. Qualifications Qualifications 5+ years production support experience 3-5 years Windows experience 1-2 years UI Path development experience (good to have) 2-3 years UI Path infrastructure experience 2+ years Azure cloud experience 2+ years ITSM process (incident, change, problem) experience Bachelor s degree in Information Technology, Engineering, Computer Science, related field or equivalent experience Proficiency with Unix scripting Training & Advanced certifications on Automation tools (good to have) Experience in an IT programming development environment, ideally in RPA tools or test automation tools (UI Path/ AA/ Blue Prism/QTP/OpenSpan/WinAuto etc). Hands on development experience in any of the programming languages/platforms .NET / VB / VC++ / C++/J2EE. Experience in Microsoft stack is highly preferred. Experience in VB Script, JavaScript (AngularJS, NodeJS), Python, Perl, Bash & Powershell is highly desired Strong in design principles and modular programming techniques. Strong in requirement gathering and analysis (ability to work with a structured and methodical approach, combined with an inquiring mind) Ability to understand the business process and create process flow diagrams. Knowledge of Microsoft packages such as MS Excel (VBA scripting), Visio, Access, and Word. Problem solving issues that arise in day to day running of IPA processes and providing timely responses and solutions as required Advanced troubleshooting and problem analysis proficiency Exceptional organizational skills with an ability to manage multiple priorities in a fast-paced dynamic environment Leadership skills to direct remote resources Ability to communicate to both technical and management resources Preferred to have .net/Java developer certifications. Creating and maintaining solution documentation. Qualification : Bachelors degree in Information Technology, Engineering, Computer Science, related field or equivalent experience

Key Accountabilities: Execute application development tasks, coordinate integration services, product implementation and software updates, bug fixes, change requests and application support for assigned systems. Document, provide quality assurance and ensure the system/data integration into the Parexel environment. Maintain appropriate change control and document management techniques. Function as a project team member, technical project manager or IT lead on projects, planning and delivering all appropriate project work and documentation on time and within budget. Provide regular status reports of all activities, plans and problems. Actively work with one or more functional areas within Parexel to align business process with systems and tools and to develop strategy. Impact Analysis, high level design and coding of complex enhancements to the software products and providing technical solutions that conform to requirements. Investigation, development and implementation of technical standards/processes. Work distribution recommendation, tracking / monitoring of staff members in his module / scrum team to effectively meet the project/sprint targets. Also provide support to junior members of staff by mentoring and training in fields of expertise. Analyze complex business and operational system requirements and recommend solution options. Interface with other IT groups to ensure that database, hardware, network, security, quality, integration, support and project services associated with maintained systems are adequate and sufficiently managed. Interact with internal clients to understand the business need, help develop user functional requests and requirements and support the development and execution of test plans. Assist and advise in the development and continuous improvement of IT and IS Global IT standards and methodologies in relationship to application support in the Parexel environment. Keep abreast of industry standards, technological trends and best practices for application support and IT resource management. Skills: Advanced proficiency in application design, development and support. Demonstrated ability to manage projects and to lead geographically distributed teams. Knowledge of standard ITL process. Excellent interpersonal, verbal and written communication skills. Client focused approach to work. A flexible attitude with respect to work assignments and new learning. Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail. Willingness to work in a matrix environment. Java 1.5, J2EE Struts 1.1+, JSTL, XML, XSLT, HTML/XHTML, Servlets/JSP, JavaScript CSS, JDBC, SVN/CVS, PL/SQL, Oracle10g+, Tomcat 5.5+. Requires extremely skilled experience in application development using Java (common frameworks), the development of cross application communication using Web Services, a good working knowledge of ESB technology. Minimum 5 years of experience in PL/SQL and SQL Programming. Good To Have: Technical and functional expertise in Azure DevOps. Technical and functional expertise in Informatica Development. Coordinate with Veeva Managed Services for Veeva product releases and resolution of any major issues in the application. Power Pages, Power Apps, Power Automate, Fetch XML. Knowledge and Experience: Between 6 to 10 years of Applications Development experience Education: Bachelor s degree in computer science, data science, software development, or another related field; a master s degree is recommended. Language Skills Native language and proficiency in verbal and written English. Qualification : Bachelors degree in computer science, data science, software development, or another related field; a masters degree is recommended.

Key Accountabilities: Project Management: Ability to fill Statistical Programming Lead role on projects Input into and negotiate statistical programming timelines. Ensure that timelines are adhered to. Coordinate and lead a statistical programming team to successful completion of a study within given timelines and budget. Monitor project resourcing, project budgets, and identify changes in scope. Coordinate project start-up activities, creation of global programs, tracking spreadsheets, and other required documentation. Review statistical analysis plans and mock-shells. Review database set-up specifications. Interact with sponsors and internal stakeholders with regard to statistical programming issues. Assist project teams in the resolution of problems encountered in the conduct of their daily work. Statistical Programming for Assigned Projects: Deliver best value and high quality service. Check own work in an ongoing way to ensure first-time quality. Use efficient programming techniques to produce/QC derived datasets (e.g. SDTM, ADaM), tables, figures, and data listings. Produce/QC dataset specifications and other process supporting documents and submission documentation. Ensure quality control (QC) is performed on all process and technical activities related to derived dataset, table, data listing, and figure programming in accordance with corporate quality standards, SOPs/Guidelines, ICH-GCP, and/or other international regulatory requirements. Training: Maintain and expand local and international regulatory knowledge within the clinical industry. Develop knowledge of SAS and processes/procedures within other PAREXEL functional areas. Provide relevant training and mentorship to staff and project teams. General: Maintain all supporting documentation for studies in accordance with SOPs/Guidelines to ensure traceability and regulatory compliance. Ensure compliance with SOPs/Guidelines, ICH-GCP, and any other applicable local and international regulations, and participate in internal/external audits and regulatory inspections as required. Proactively participate in and/or lead process/quality improvement initiatives. Provide consultancy to internal and external sponsors with regard to statistical programming tasks. Represent PAREXEL at sponsor marketing and technical meetings. Understand regulatory requirements concerning industry technical standards(e.g. CDISC, 21 CFR Part 11, and electronic submissions). Skills: Excellent analytical skills. Proficiency in SAS. Extensive knowledge and understanding of the programming and reporting process. Knowledge of SOPs/Guidelines, ICH-GCP, and any other applicable local and international regulations such as 21 CFR Part 11. Ability to learn new systems and function in an evolving technical environment. Strong project management skills. Strong organizational skills, ability to manage competing priorities, and flexibility to change. Attention to detail. Ability to successfully lead a global team. Work effectively in a quality-focused environment. Effective time management in order to meet daily metrics or team objectives. Show commitment to and perform consistently high quality work. Business/operational skills that include customer focus, commitment to quality management, and problem solving. Demonstrate commitment to refine quality processes. Good presentation skills. Good business awareness/business development skills (including financial awareness). Knowledge and Experience: Competent in written and oral English. Excellent communication skills. Education: Educated to degree level in a relevant discipline and/or equivalent work experience. Qualification : Educated to degree level in a relevant discipline and/or equivalent work experience.

Key Accountabilities: Project Management: Assist in the coordination of project start-up activities, creation of global programs, tracking spreadsheets, and other required documentation. Statistical Programming for Assigned Projects: Deliver best value and high quality service. Check own work in an ongoing way to ensure first-time quality. Use efficient programming techniques to produce derived datasets (e.g. SDTM, ADaM), tables, figures, and data listings of any complexity and QC low-medium complexity derived datasets, tables, figures, and data listings. Assist in the production/QC of derived dataset specifications and other process supporting documents and submission documentation. Training: Maintain and expand local and international regulatory knowledge within the clinical industry. Develop knowledge of SAS and processes/procedures within other PAREXEL functional areas. Provide relevant training and mentorship to staff and project teams as appropriate. General: Maintain all supporting documentation for studies in accordance with SOPs/Guidelines to ensure traceability and regulatory compliance. Ensure compliance with SOPs/Guidelines, ICH-GCP, and any other applicable local and international regulations, and participate in internal/external audits and regulatory inspections as required. Proactively participate in process/quality improvement initiatives. Understand regulatory requirements concerning industry technical standards (e.g. CDISC, 21 CFR Part 11, and electronic submissions). Skills: Excellent analytical skills. Proficiency in SAS. Knowledge and understanding of the programming and reporting process. Knowledge of SOPs/Guidelines, ICH-GCP, and any other applicable local and international regulations such as 21 CFR Part 11. Ability to learn new systems and function in an evolving technical environment. Ability to manage competing priorities and flexibility to change. Attention to detail. Ability to successfully work as part of a global team. Work effectively in a quality-focused environment. Effective time management in order to meet daily metrics or team objectives. Show commitment to and perform consistently high quality work. Business/operational skills that include customer focus, commitment to quality management, and problem solving. Knowledge and Experience: Competent in written and oral English. Good communication skills. Education: Educated to degree level in a relevant discipline and/or equivalent work experience. Qualification : Educated to degree level in a relevant discipline and/or equivalent work experience.

Job title: Senior Analyst - Certified Global Customer-Engagement Platform Adult Learning Location: Hyderabad About the job Sanofi has currently the best and most robust pipeline of R&D and consequent new launches of our history. As new phase of Play-To-Win strategy, funding this pipeline and new launches is key to materialize the miracles of the science to improve people lives. Thus, as we enter the next phase, modernization of Sanofi is required as per the recent announcements on DRIVE, and in this respect, we are in the beginning stages of organizing the Go-to-Market Capabilities (GTMC) team at global level. Our Hubs are a crucial part of how we innovate, improving performance across every Sanofi department and providing a springboard for the amazing work we do. Build a career and you can be part of transforming our business while helping to change millions of lives. The GTMC organization will help us to drive best-in-class capabilities across the board and bring value and excellence in our commercial operations. This move is a key part of the aimed modernization of Sanofi and will allow us to focus on our priorities across our products, market and pipeline through the reallocation of resources and realizing the efficiencies of removing silos that exist between our business units, avoiding the duplication and overlapping of resources, standardizing our processes and tools, operating with a One Sanofi approach to accelerate our key capabilities development, and fostering the entrepreneurial spirit by speeding up the decision making. Job Summary Customer Facing CRM & Platforms team aims for: Centralize Go-to-Market excellence and operational tasks across Global Business Units (GBUs), Standardize best-in-class capabilities with strengthened global support while verticalization of reporting within GTMC from local to global, Define clear ways of working and bringing clarity on interfaces with GBUs, Digital, and executional support on commercial operations from Sanofi hubs to optimize process excellence and efficiency. The Sanofi Global CRM organization is looking for an Adult Learning Specialist, certified as trainer for the digital platforms VEEVA CRM , Veeva 4M and VEEVA ALIGN for all user roles (front and back-office). Creating a positive learning environment is essential to learner adoption. The incumbent is required to design and deliver learning offerings that are role- and business-specific. The incumbent must set realistic and measurable learning targets. The learning program has to focus on both, the learner s mindset and skillset development. The scope is: 1.) Refresh existing users knowledge through appropriate training 2.) Upgrade existing self-learning resources (videos, guides, e-learns, FAQ) and evolve capability to create new later on Main responsibilities: 50% - Train existing certified front-line staff (customer-facing sales, medical and home office marketing and medical) for continuous improvement in the usage of VEEVA CRM and VEEVA 4M. Train existing certified VEEVA Administrators on Veeva CRM BACK-OFFICE and VEEVA ALIGN capabilities. The goal is to foster an adoption and collaboration mindset besides the technical digital usage capabilities. Format: Designing and leading online group trainings (in English and in the Asian languages), conducting business case-based role-plays with the learners. Join the quarterly check-ins with line managers to present the next quarter reinforcement training plan for their teams and identify, design and align further reinforcement learning action plans for subsequent execution that arise from the quarterly Middle Manager sessions. Measure attendance and effectiveness via participant feedback survey and share with the Global OneCRM organization. Build plans to close identified knowledge and adoption gaps and define implementation plans. The languages for sessions have to be ensured in English and in the Asian languages. For all European languages the zoom sessions need to be set-up in activating the zoom AI translation tool. 50% - Self-learning Content Management:Update existing self-learning content for the platforms needed due to planned platform upgrades. To do so, participate in the Governance to gain first-hand information on planned platform upgrades and changes. Update the FAQ on a quarterly basis in close collaboration with the UAT team and in reviewing the UAT system for these changes to take screenshots and build suitable self-learning resources reflecting business cases Manage the global training SharePoint with the new and updated monthly self-learn content. Organize monthly market sessions with the local learning counterparts to present content evolution plans as well as sharing the new/updated deliverables, ensuring that markets promptly localize, translate and cascade. Ensure markets update their local training share points which are market users go-to place. According to the global governance the provided English global core materials have to be loaded immediately and subsequently replaced by locally adapted and translated materials within one month. Track regularly that markets promote the local training sharepoint monthly and all local users know where to find their locally adapted and translated self-learning content. With evolving capabilities, the activity may include the monthly built of new self-learning content for the above-mentioned VEEVA platforms. About you Experience:5+ years' experience as an adult trainer responsible for digital usage capabilities and mindset development. Experience in organizational and behavioral change management Experience in researching, creating, delivering, and tracking business and results-oriented digital adult learning programs Experience in blended learning strategies Proven delivery of outstanding results. Ability to lead change while achieving business goals and objectives, act for change, challenging continuously the status quo. High persistency and resilience. Excellent projec...