Process Mapping Jobs in Ahmedabad
123 Jobs Found
Junior Coordinator ERP to CRM Digitization
Lubi Electronics
Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field
MS Dynamics Functional Consultant / Business Analyst
Atqor
MS Dynamics Functional Consultant / Business Analyst Full-Time | Ahmedabad, Gujarat (On-site) Location: Ahmedabad, Gujarat Job Type: Full-Time, On-site Experience Required: 1 to 7 years Qualification: IT Graduate (CA, MBA, or equivalent preferred) Salary: Based on experience and expertise Notice Period: Immediate joiners preferred Job Summary We are looking for a skilled MS Dynamics Functional Consultant / Business Analyst to join our team in Ahmedabad. You will collaborate with cross-functional teams including business users, technical staff, and management to gather requirements, analyze business processes, and implement solutions on the Microsoft Dynamics 365 platform. This role is pivotal in bridging the gap between business needs and technical execution, ensuring the delivery of high-quality ERP/CRM solutions. Key Responsibilities Engage with customers cross-functional teams to understand business strategy and gather detailed requirements. Implement, maintain, and support customized solutions on Microsoft Dynamics 365 (F&O, Business Central, CRM). Develop clear, comprehensive functional documentation including Functional Requirement Documents (FRD), Functional Design Documents (FDD), and Test Design Documents (TDD). Conduct detailed business process analysis and create Fit-Gap analysis documentation. Prepare professional presentations and process workflows using tools like PowerPoint and Visio based on functional requirements and process design. Support solution testing activities and assist end users during User Acceptance Testing (UAT). Conduct training sessions to ensure smooth adoption of Dynamics 365 solutions. Collaborate in all phases of the Software Development Life Cycle (SDLC) to deliver end-to-end solutions. Maintain a strong attention to detail and commitment to delivering high-quality, customer-centric solutions. Mandatory Qualifications & Skills Bachelor s degree in IT, CA (Intermediate), MBA, or equivalent qualification. Minimum 2 years of hands-on experience in ERP or CRM implementation, preferably with Microsoft Dynamics 365 products. Proven expertise in requirements gathering, solution design, and business process documentation. Excellent written and verbal communication skills with the ability to interact with stakeholders at all levels, including C-level executives. Strong experience preparing test cases and supporting testing activities. Industry experience in Manufacturing, Banking, Financial Services and Insurance (BFSI) sectors is highly desirable. Self-starter with excellent multitasking skills and ability to prioritize shifting demands. Preferred Experience Practical knowledge of Dynamics 365 modules such as Finance & Operations (F&O), Business Central (BC), and Dynamics CRM. Hands-on experience with business process modeling and workflow automation. Familiarity with Agile methodologies and SDLC processes. Opportunity to work on cutting-edge Microsoft Dynamics 365 ERP/CRM implementations. Collaborate with industry experts and cross-functional teams in Ahmedabad. Support professional growth with real-world business and technical challenges. Competitive salary and a dynamic, growth-oriented work environment. Apply now to join a leading IT firm in Ahmedabad as an MS Dynamics Functional Consultant / Business Analyst and help drive digital transformation for our clients. Qualification : Bachelors degree in IT, CA (Intermediate), MBA, or equivalent qualification.
Functional Consultant - Finance(ca Firm)
Quantixtech Solutions Private Limited
Functional Consultant Finance (CA Firm) | 2+ Years Experience | Ahmedabad We are seeking a knowledgeable Functional Consultant Finance with 2+ years of experience working with CA firms to analyze finance-related requirements and tailor software solutions that streamline accounting, auditing, and compliance workflows. The ideal candidate will serve as a vital link between technical teams and CA firm stakeholders, ensuring software solutions meet industry standards and regulatory requirements. Key Responsibilities: Analyze and document finance, accounting, and auditing requirements specific to Chartered Accountant (CA) firm clients. Customize and configure software solutions to align with CA firm workflows and compliance needs. Act as a liaison between technical teams and CA firm stakeholders to ensure effective communication and solution alignment. Provide expert guidance and hands-on support to end-users within CA firm environments. Conduct specialized training sessions focused on finance, accounting, and auditing practices relevant to CA firms. Continuously monitor system performance and recommend enhancements to meet evolving finance and auditing requirements. Qualifications: Bachelor s degree in Finance, Accounting, or a related field; MBA in Finance preferred. Minimum 2 years experience as a Functional Consultant, preferably within a CA firm or similar professional services environment. Strong knowledge of finance, accounting, and auditing principles and best practices. Deep understanding of regulatory and compliance standards relevant to CA firms. Excellent communication and interpersonal skills to engage with diverse stakeholders effectively. Proficiency in finance and accounting software widely used in CA firms. Location: Ahmedabad, India
Business Analyst
Esparkbiz - Agile Teams On-demand
Job Title: Business Analyst Experience: 1-3 Years Positions: 2 Location: Rajkot, Gujarat Job Type: Full-Time Job Overview: We are seeking a detail-oriented and proactive Business Analyst with 1-3 years of experience to join our team. The ideal candidate will work closely with clients, development, and testing teams to analyze business processes, gather requirements, and deliver effective software solutions. This role involves managing project scope, creating documentation, and ensuring smooth communication between stakeholders. Key Responsibilities: Understand client requirements and recommend appropriate solutions. Analyze business processes, existing systems, and requirements; propose functional designs. Create initial project scope and detailed Software Requirement Specification (SRS) documents. Develop wireframes and coordinate with designers for design mock-ups. Present documentation to clients and secure approval/sign-off. Collaborate with development and testing teams throughout the software development lifecycle to clarify requirements. Manage scope extensions and change request (CR) documents effectively. Support the delivery team during project execution. Review design mock-ups internally from a UAT perspective. Stay updated on market trends and continuously upgrade relevant skills. Manage multiple projects simultaneously with strong attention to detail. Required Skills & Qualifications: Bachelor s degree in BE-IT/CS, B.Tech-IT, MCA, or MSc-IT. 1-3 years of relevant Business Analyst experience. Strong understanding of web and mobile technologies. Proficient in project management, Microsoft Office, and wireframing tools. Excellent verbal and written communication skills in English. Strong analytical, documentation, and stakeholder management skills. Work on diverse projects with industry-leading clients. Opportunity to enhance your analytical and project management skills. Collaborative and supportive work environment in Rajkot. If you are passionate about bridging business and technology, apply now to join our team as a Business Analyst!
Business Analyst
Metizsoft Solutions Private Limited
Job Title: Business Analyst Location: Ahmedabad, India About Metizsoft: At Metizsoft, we believe that Business Analysts are crucial to our continued growth and success. We offer a challenging and enjoyable collaborative culture that fosters long-term career growth. Join us and contribute to a company committed to innovation and efficiency. The Opportunity: As a Business Analyst at Metizsoft, you will play a pivotal role in guiding our organization toward the future. From researching progressive system solutions to evaluating their impact, you'll be responsible for identifying, developing, and helping implement strategic initiatives that improve efficiency and productivity across various business units. Key Responsibilities: Partner with stakeholders across diverse business units (e.g., sales, finance, security, compliance) to develop comprehensive analyses and documentation collaboratively. Communicate effectively and efficiently with production, managerial, and executive teams. Evaluate, analyze, and communicate systems requirements on an ongoing basis. Maintain systems processes, including delivering monthly status reports to all appropriate parties. Author and update internal and external documentation, formally initiating and delivering requirements and documentation. Conduct daily systems analytics to maximize effectiveness and troubleshoot problems. Develop meaningful and lasting relationships with partners for optimized systems integration. Respond to questions and concerns from managers and executives with supporting research and recommendations. Required Skills & Qualifications: 1 to 3 years of experience in analytics and systems development. High proficiency with SQL and database management. Proven analytical abilities with a keen eye for detail. Experience in generating process documentation and reports. Excellent communication skills, with the ability to translate complex data into clear, actionable insights. Job Details: Job Type: Full-time Industry: IT Services City: Ahmedabad
Business Analyst
Ais Technolabs Pvt Ltd
Business Analyst (Presales) Location: Ahmedabad Job Overview: We are seeking a Business Analyst with strong presales experience to join our team. The ideal candidate will possess a proven track record in areas such as requirement scoping, functional analysis, technology solution design, cost estimation, and proposal preparation. You will work closely with the sales team to create innovative solutions, contribute to proposals, and ensure successful delivery of client requirements. This role involves collaboration with clients, internal teams, and stakeholders to define project scopes and deliverables, as well as providing detailed costings for proposals. Primary Responsibilities: Proposal Development & Management: Collaborate with the sales team to create proposals and pitches for business opportunities. Manage the entire proposal lifecycle, from scope finalization to proposal submission, ensuring the solution meets client requirements. Assist in preparing detailed costings for clients, ensuring that contracts remain profitable. Client Interaction & Requirement Gathering: Work closely with clients to understand their needs and capture detailed requirements. Serve as a liaison between business development managers, clients, and internal teams to ensure smooth communication and understanding of client expectations. Solution Design & Innovation: Guide clients on innovative solutions, helping to identify win themes, and develop a value proposition for each opportunity. Contribute to solutioning, design, estimation, sizing, and proposal writing for complex opportunities. Collaboration with Stakeholders: Coordinate with multiple stakeholders, business units, and partners for large-scale and complex business opportunities. Provide support in cross-functional collaboration to ensure that the solution aligns with organizational capabilities and client needs. Presales Expertise & Proposal Writing: Develop presales collateral, including wireframes, ballparks, and estimations, to guide proposal flow. Present proposals to clients and stakeholders, articulating the solution and its benefits. Ensuring Delivery Alignment: Ensure that the proposed solutions can be delivered by the company's service teams, meeting client requirements. Proactively address any potential roadblocks or risks to ensure that proposals align with timelines, budgets, and scope. Proposal Presentation & Client Interaction: Present the final proposals to clients alongside the sales team, clearly communicating the value proposition and addressing any concerns or questions. Assist in responding to requests for information (RFIs) and requests for proposals (RFPs). Experience Requirements: Proven Track Record: Demonstrated success in requirement scoping, functional analysis, technology solution design, effort estimation, proposal preparation, and client presentations. Presales Experience: Experience in a presales role, including working on innovative solutions, win themes, proposal flow, and value propositions for Fixed Price, T&M, and Service-based engagements. Solutioning & Proposal Writing: Hands-on experience in solutioning, designing, estimating, sizing, and writing proposals. Stakeholder Collaboration: Ability to collaborate effectively with multiple business units, stakeholders, and external partners for complex opportunities. Process-Oriented Approach: Strong adherence to internal processes for reporting, approvals, and proposal submissions. Exposure to Digital Technology Stacks: Significant exposure to technology domains such as UX, Mobility, IoT, eCommerce, and other digital technologies. Communication Skills: Excellent written and verbal communication skills with the ability to present complex solutions clearly to clients and internal teams. Independent & Collaborative Work Style: Ability to work independently and collaborate effectively within a team-oriented, dynamic environment. Qualifications: Bachelor s Degree in Business, Technology, or a related field. 4+ years of experience in presales, business analysis, or a similar role, with a strong focus on technology solutions. Experience with solutioning, proposal writing, and cost estimation. Strong communication, presentation, and client interaction skills. Familiarity with digital technology stacks such as UX, Mobility, IoT, eCommerce, etc. This is a fantastic opportunity for a Business Analyst with presales experience to drive business success through innovative solutions and collaborative efforts. If you have a background in solution design, cost estimation, and client proposal management, we encourage you to apply. Qualification : Bachelors Degree in Business, Technology, or a related field.
Business Analyst
Esparkbiz - Agile Teams On-demand
Job Title: Business Analyst Experience: 1-3 Years Positions Available: 02 Qualification: BE-IT/CS, B.Tech-IT, MCA, MSc-IT Job Description: As a Business Analyst, you will play a pivotal role in understanding client requirements and translating them into actionable solutions. Your responsibilities will include: Client Engagement: Understand client needs and recommend suitable solutions tailored to their business goals. Business Process Analysis: Analyze existing systems and business processes, proposing functional designs to enhance efficiency. Documentation: Create detailed software requirement specifications (SRS) and initial scope documents to define project parameters. Wireframing & Design: Develop wireframes and collaborate with design teams to create mock-ups, ensuring alignment with client expectations. Client Presentations: Present functional documents to clients and secure necessary sign-offs for project progression. Collaboration with Development & Testing: Liaise with development and testing teams throughout the software development lifecycle to ensure smooth understanding and execution of requirements. Scope Management: Manage scope extensions and support the delivery team in meeting project milestones. Change Request (CR) Management: Handle Change Request documentation and ensure proper tracking and implementation. Quality Assurance: Review design mock-ups from an internal UAT perspective to ensure quality standards. Skill Upgradation: Stay updated with market trends and continuously enhance skills to stay relevant in a fast-evolving industry. Multitasking: Manage multiple projects simultaneously with a keen attention to detail. Skills & Requirements: Technical Knowledge: Understanding of web and mobile technologies and the software development lifecycle. Proficient in Tools: Skilled in communications, project management, Microsoft Office, and wireframing tools. Language Skills: Strong verbal and written communication skills in English. Attention to Detail: Ability to handle complex tasks with precision and manage multiple priorities effectively. Qualification : BE-IT/CS, B.Tech-IT, MCA, MSc-IT
Ba Team Lead
Vrinsoft Technology
Job Title: Business Analyst Team Lead Job Description We are seeking a skilled and proactive Business Analyst Team Lead to join our team. In this customer-facing role, the Business Analyst will be responsible for the clear documentation of project scopes, driving projects to successful completion, and continuously monitoring quality to ensure the successful delivery of eLearning and LMS platform solutions. The ideal candidate will possess a strong ability to communicate with clients, manage project timelines, and lead teams effectively. Key Responsibilities: Lead the successful delivery of projects by tracking progress, managing timelines, and communicating updates to clients. Analyze project objectives, collaborating with Subject Matter Experts (SMEs) to design customer-centric solutions. Oversee the quality of deliverables, tracking work items, and analyzing defect trends to maintain high-quality standards. Manage sprint planning and execution using JIRA, ensuring efficient project progression. Coordinate project deliveries with the technical team to ensure timely completion. Manage and guide the QA team, ensuring quality output and continuous improvement. Proactively identify potential project risks and develop mitigation strategies. Communicate and collaborate effectively with cross-functional teams, including design, technical, and sales teams. Create industry-specific case studies and white papers, demonstrating ROI through detailed analysis. Qualifications: Minimum of 5+ years of experience as a Business Analyst, with a proven track record in successfully delivering projects. Strong understanding of data-driven decision-making tools and techniques. In-depth knowledge of the Software Development Life Cycle (SDLC). Familiarity with pre-sales activities and documentation, such as BRD (Business Requirement Documents) and Scope documents. Solid experience in drafting and preparing documents like Feature Lists, Scope of Work (SOW), Functional Requirement Documents (FRD), and Software Requirement Specifications (SRS). Strong logical reasoning and aptitude skills. Exceptional written and verbal communication skills in English. Ability to clearly explain complex ideas to clients and internal teams. A positive, optimistic mindset with a willingness to learn new technologies. Highly motivated, proactive, and able to work under tight deadlines. Prior experience in a service-based company is highly desirable. If you are an enthusiastic, detail-oriented individual who thrives in a fast-paced environment, we would love to hear from you!
Business Analyst (ba)
Iboon Technologies
Responsibilities: Evaluate business processes, anticipate requirements, identify areas for improvement, and develop and implement solutions. Lead ongoing reviews of business processes and develop optimization strategies. Stay up-to-date on the latest process and IT advancements to automate and modernize systems. Conduct meetings and presentations to share ideas and findings. Perform requirements analysis. Document and communicate the results of your efforts. Effectively communicate insights and plans to cross-functional team members and management. Gather critical information from meetings with various stakeholders and produce useful reports. Work closely with clients, developers, and managerial staff. Allocate resources and maintain cost efficiency. Ensure solutions meet business needs and requirements. Perform user acceptance testing. Manage projects, develop project plans, and monitor performance. Update, implement, and maintain procedures. Prioritize initiatives based on business needs and requirements. Serve as a liaison between stakeholders and users. Manage competing resources and priorities. Monitor deliverables and ensure timely completion of projects. Requirements: A minimum of 3 years of experience in business analysis or a related field. Exceptional analytical and conceptual thinking skills. Ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills. Excellent documentation skills. Strong analytical and conceptual thinking abilities. Experience in creating detailed reports and delivering presentations. Excellent planning, organizational, and time management skills. Strong written and verbal communication skills. Attention to detail. Experience working in the healthcare industry is an added advantage.
Business Analyst
Space O Technologies
Job Description We are seeking a highly motivated and skilled Business Analyst specializing in Presales to join our dynamic team. The ideal candidate will play a crucial role in bridging the gap between our sales, technical teams, and clients. You will be responsible for understanding client requirements, preparing detailed proposals, conducting technical discussions, and ensuring that proposed solutions effectively meet client needs. Required Qualifications Bachelor s degree in IT, Computer Science, Business Administration, or a related field. Minimum 2-4 years of experience as a Business Analyst, preferably in a presales or client-facing role in IT services. Strong understanding of software development lifecycle, mobile/web applications, and technology stacks. Excellent communication, presentation, and interpersonal skills. Proven ability to translate complex client requirements into clear, actionable solutions. Detail-oriented, with strong analytical and problem-solving skills. Familiarity with wireframing tools, documentation tools, and business analysis methodologies. Ability to work independently, manage multiple priorities, and meet tight deadlines. Roles and Responsibilities Engage with prospective clients to gather and understand their business requirements, objectives, and pain points. Conduct thorough analysis of client needs and translate them into clear, detailed business and functional requirements. Collaborate closely with the sales team to create compelling proposals, presentations, and demos that align with client expectations. Facilitate presales activities, including requirement gathering sessions, stakeholder meetings, and solution presentations. Provide technical guidance and solutions during presales discussions, ensuring feasibility and alignment with company capabilities. Collaborate with internal teams (development, design, project management) to prepare accurate project scope, timelines, and cost estimates. Stay updated with industry trends, competitive landscape, and emerging technologies to provide innovative and competitive solutions. Build and maintain strong relationships with key stakeholders and clients, fostering trust and credibility. Qualification : Bachelors degree in IT, Computer Science, Business Administration, or a related field.
Senior Area Manager
Bajaj Finserv
JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance ltd. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment; Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc. Delivery of volume from service channels cashier & call center service. Delivery of volume from new identified channels like digital, CIBIL watch. Daily system / process support to sales team. Daily business MIS preparation and roll out. Monthly incentive calculation and roll out. Contest calculation and roll out. Liaise with HR team for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc. Track and Manage On roll & Off roll headcount and productivity. Liaise with Risk team for Offer generation, policy changes etc. Classroom Training & Training over call for any new enhancement, changes in product / processes. Allocation of monthly offer base to sales / call center team. Conducting various business meet like ZSM / RSM meet / Contest based trips. Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management. Managing various vendors: ensuring timely onboarding, calculation of payout etc. Monthly inputs for SMT reporting and Deck preparation. Annual inputs for LRS & AOP Deck preparation. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Major System issues and TAT for its resolution. Frequent system changes. Roll out of new system enhancement / customer communication across various channels. 5. DECISIONS (Key decisions taken by job holder at his/her end) NA 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work: Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance. Connect with HR department for various activities. External Clients Roles you need to interact with outside the organization to enable success in your day to day work: Mapping of market competition and practices. Meeting with external vendors along with IT. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) Business achievement of Fee / Insurance / Rate as per the target. Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 0 to 2 Number of Direct Reports: 0 to 1 Number of Indirect Reports: NA Number of Outsourced employees: 0 to 2 Number of locations: 1 Number of products: 1 Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Graduate / Post Graduate Good command in Microsoft Office suite. Work Experience 3 to 5 years of relevant experience Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated Qualification : Graduate / Post Graduate
Business Analyst
Samcom Technobrains
Role Description: This is a full-time on-site role for an Information Technology Business Analyst at Samcom Technobrains Pvt. Ltd. in Ahmedabad. The Business Analyst will be responsible for analyzing business processes, gathering and documenting business requirements, and utilizing information technology to optimize business operations and enhance efficiency. The Business Analyst will act as a bridge between the business and IT departments, ensuring that IT solutions align with business needs. This role involves analyzing business processes, identifying areas for improvement, and implementing IT solutions to enhance business operations. Experience 1 year to 4 years of experience IT Services Industry Experience only Looking for an Immediate Joiner Responsibilities Business Analysis, Business Requirements, and Business Process Communicate with stakeholders to understand their requirements and document business needs Analyze data to identify trends, patterns, and insights that can inform business decisions Design and propose IT solutions that meet business requirements and improve efficiency Create detailed business analysis documents, including project plans, business requirements documents, and functional specifications Monitor the effectiveness of implemented solutions and make necessary adjustments to ensure optimal performance Proven experience as a Business Analyst in an IT environment Information Technology Strong problem-solving and critical thinking skills Familiarity with Agile project management practices Excellent communication and presentation abilities Ability to work well in a team and collaborate effectively Experience in the software development lifecycle Bachelor's or Master's degree in Information Technology, Computer Science, or related field Job Benefits 5 days working Referral Bonus Policy Reward & Benefit Employee Training Sessions Incentive Bonus Policy Annual Trip Team celebrations One-to-one mentorship Early leave and Late Coming policy Qualification : Bachelor's or Master's degree in Information Technology, Computer Science, or related field
Customer Experience Manager - El
Auxilo Finserve
Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate
Sales Engineer GCC Region (Electronics & Projects)
Lubi Electronics
Sales Engineer GCC Region (Electronics & Projects) Location: Ahmedabad Key Responsibilities Market Development & Sales Identify and develop new business opportunities in the GCC region (UAE, Saudi Arabia, Qatar, Oman, Bahrain) for electronics hardware, industrial PCs, IoT, SCADA, and automation solutions. Build and manage a robust sales pipeline comprising distributors, OEMs, system integrators, EPC contractors, and key end-users. Execute account-based sales strategies targeting industrial, energy, infrastructure, and process automation sectors. Identify and onboard GCC-based System Integrators (SIs) or EPCs to act as partners or bid leads. Project Bidding & Tendering Lead end-to-end bidding processes for public and private sector projects, including RFQs, RFPs, BOQs, and compliance documentation. Collaborate with internal engineering, documentation, and finance teams to prepare comprehensive commercial and technical proposals. Track and bid for government tenders in partnership with local SIs (e.g., DEWA, ADNOC, ARAMCO, KAHRAMAA). Partner & Channel Management Establish and manage channel partners and local agents in target GCC countries. Provide partners with product training, pricing guidance, and pre-sales support. Conduct regular territory performance reviews, identify gaps, and implement corrective measures. Client Relationship Management Build and maintain long-term relationships with project consultants, automation teams, and procurement heads. Deliver technical presentations, product demos, and lead commercial negotiations. Drive repeat orders, after-sales engagement, and ensure high customer satisfaction. Reporting & Forecasting Maintain accurate sales pipeline details in CRM systems with deal stages, probabilities, and expected close dates. Submit weekly and monthly reports covering revenue forecasts, market trends, and competitor activity. Represent the company at industry expos and technical conferences within the GCC region. Key Requirements Bachelor s Degree in Electronics, Electrical, or Instrumentation Engineering; MBA is a plus. 4 6 years of B2B sales experience in electronics and automation products within GCC countries. Proven track record in project bidding and channel development. Strong knowledge of GCC trade regulations, logistics, import/export processes, and cultural business practices. Excellent command of English; Arabic language skills are an advantage. Willingness to travel frequently across GCC for business development and project closures. Preferred Exposure Industrial PCs, edge devices, SCADA systems, and industrial networking. IoT platforms, remote monitoring, and smart sensor integration. PLCs, HMIs, sensors, and networking devices. Battery Energy Storage Systems (BESS) or energy management systems (optional). Familiarity with government e-tendering portals in the GCC region. Qualification : Bachelors Degree in Electronics, Electrical, or Instrumentation Engineering; MBA is a plus
Jr. Ui/ux Designer
Esparkbiz - Agile Teams On-demand
Job Title: Jr. UI/UX Designer Experience: 6 Months 1 Year Positions: 2 Location: Rajkot, Gujarat Job Type: Full-Time Job Overview: We are looking for a creative and detail-oriented Jr. UI/UX Designer to join our design team. In this role, you will help shape the user experience of our digital products by creating intuitive, engaging, and visually appealing designs. This is a fantastic opportunity for candidates with a strong passion for UI/UX design and a desire to grow their skills in a collaborative environment. Key Responsibilities: Investigate user experience design requirements across our digital assets. Develop and implement a comprehensive UI/UX design strategy aligned with the brand identity. Create high-quality UX design solutions including wireframes, flow diagrams, storyboards, sitemaps, and prototypes. Collaborate with clients, product managers, and team members to gather and evaluate user requirements. Illustrate design ideas clearly using storyboards, process flows, and site maps. Design user interface elements such as menus, tabs, buttons, and widgets. Build page navigation components including buttons and search fields. Develop UI mockups and prototypes that clearly showcase site functionality and appearance. Produce original graphic designs, including images, sketches, and tables. Present design drafts to internal teams and key stakeholders for feedback and approval. Identify and troubleshoot UX issues and provide design improvements. Make layout adjustments based on user feedback to enhance usability. Ensure adherence to style guidelines regarding fonts, colors, and images. Test UI elements like CTAs, banners, page layouts, and navigation to optimize landing page performance. Qualifications & Skills: Bachelor s or Master s degree in Design, Computer Science, or related field. 6 months to 1 year of professional experience in UI/UX design. Strong understanding of UX design principles, wireframing, and prototyping. Proficiency in design tools such as Adobe XD, Figma, Sketch, or similar. Ability to create visually appealing and user-friendly interface designs. Good communication and collaboration skills. Attention to detail and a passion for creating exceptional user experiences. Opportunity to work on diverse digital projects and expand your portfolio. Supportive team environment fostering creativity and innovation. Chance to develop your skills under experienced designers. Located in vibrant Rajkot with a flexible work culture. Qualification : Bachelors or Masters degree in Design, Computer Science, or related field.
Technical Project Manager Dot Net
Aqe Digital (formerly Aqe Group)
Technical Project Manager Dot Net Responsibilities: Project Management: Lead and manage large-scale software development projects, overseeing a team of 8 to 10 members on projects lasting 6+ months. Develop and execute detailed project and release plans, ensuring compliance with organizational standards and processes throughout the lifecycle. Technical Leadership: Provide hands-on guidance in backend (LAMP stack or .NET) and frontend technologies (ReactJS, NextJS, AngularJS). Utilize expertise in architecture, design, and implementation to ensure the successful delivery of technical solutions. Customer Communication: Serve as the primary point of contact for customers, managing relationships throughout the project delivery process. Develop and maintain a clear communication plan, ensuring regular updates and proactive sharing of relevant information with customers and stakeholders. Agile Methodology: Lead the adoption of Agile practices, facilitating Agile ceremonies and ensuring the team adheres to Agile principles to deliver high-quality software. Problem-Solving & Risk Management: Proactively identify and address potential risks, issues, and roadblocks, utilizing strong problem-solving skills to ensure timely resolution and avoid escalation. Technical Documentation & Presentation: Create wireframes and presentations to clearly communicate technical solutions to clients and stakeholders, ensuring a solid understanding of proposed technology concepts. API & Architecture Expertise: Leverage expertise in REST/SOAP APIs (JSON/XML) and a strong understanding of N-tier and Microservice architectures. Experience with ETL processes is a plus. Requirements: Experience: 10 to 15 years of experience in the software development industry, with at least 5 years in a Technical Project Manager role. Proven experience managing large-scale projects (6+ months), including new development projects with teams of 8 to 10 people. Technical Background: Hands-on experience with backend (LAMP stack or .NET) and frontend (ReactJS, NextJS, AngularJS) technologies. Strong expertise in REST/SOAP APIs, with solid experience in JSON/XML. Familiarity with N-tier and Microservice architecture; ETL experience is a plus. Agile Expertise: Deep understanding and hands-on experience with Agile development methodology and all associated ceremonies. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Proven ability to manage customer relationships and serve as the main interface throughout the project delivery process. Problem-Solving & Risk Management: Strong analytical skills with a proven track record of identifying and solving potential issues before they escalate. Documentation & Presentation: Experience creating wireframes and technical presentations to communicate complex technology solutions effectively to clients.
Project Manager - PMBA
Hidden Brains Infotech
Job Title: Project Manager - PMBA Required Experience: Relevant Experience: 8+ Years Total Experience: 10+ Years Experience in Project Management: 3 Years Job Type: Full-Time Number of Openings: 1 Job Description: We are seeking an experienced Project Manager with deep competency in Mobile and Web technologies to lead cross-functional teams. The ideal candidate will ensure the timely and budget-conscious delivery of projects, maintaining stakeholder satisfaction throughout the process. Responsibilities: Technical Leadership & Competency: Mobile & Web Applications Development: Demonstrate deep competency in the programming and development of both mobile and web applications. Client Communication & Requirement Gathering: Actively engage in client communication for gathering and eliciting project requirements, ensuring thorough understanding. Effort Estimation: Create effort estimations through Work Breakdown Structures (WBS) for accurate project forecasting. Technical Documentation: Develop essential documentation, including UML Diagrams, Wireframes, Use Case Diagrams, Workflow Diagrams, and Sequence Diagrams. Business Analysis Skills: Stakeholder Analysis & Planning: Conduct detailed business analysis planning and ensure clear communication with stakeholders. Requirements Management: Efficiently manage and communicate project scope, solution, traceability, risk, and constraints. Solution Evaluation: Define business problems, needs, and write detailed business cases, while technically evaluating the best solutions for the business. Elicitation: Gather and document business, functional, non-functional, performance, technical, and design requirements. Project Management Skills: SDLC Expertise: Possess comprehensive knowledge of SDLC and various methodologies like Agile, Scrum, Waterfall, and Rapid Application Development (RAD). Project Planning & Scheduling: Efficiently plan and schedule project timelines, ensuring proper resource allocation. Risk Monitoring: Continuously monitor and manage project risks and issues. Communication Management: Manage internal and external stakeholder communication effectively. Technical Skills: Wireframe Tools & Project Management Tools: Proficient in using wireframe and project management tools for delivering high-quality results. Mobile OS & Cross-Platform Frameworks: In-depth understanding of various mobile operating systems and development frameworks. API Integration: Experience in integrating and managing APIs and external interfaces (e.g., location-based services, maps, chat, messaging, charting, payment gateways). Client/Server Communication & Data Transfer: Knowledge of REST APIs, XML, JSON, and Batch Processing for seamless data transfer. Server & Hosting Platforms: Familiarity with virtual, dedicated, and cloud storage platforms. Marketplace Submissions: Understanding of application submission rules for various marketplaces, such as Play Store, iTunes, Amazon, and Windows Store. Key Responsibilities: Documentation Creation & Review: Develop and review BRD, FRD, SRS, and WBS (Work Breakdown Structures) to ensure thorough project documentation. Deliverable Management: Develop, review, and deliver key project artifacts, ensuring the timely delivery of high-quality work. Project Delivery: Effectively manage and deliver multiple projects within the defined schedule and budget. Team Coordination: Act as a key team player, ensuring effective coordination between various teams to achieve project goals. Communication & Project Management Tools: Use advanced project management tools and effective communication techniques to drive project success. Process-Oriented & Multi-tasking: Ability to self-manage and prioritize multiple tasks while adhering to a process-driven approach. Minimum Qualifications: Educational Qualification: BCA / B.E. / B.Tech / MCA / M.Tech or equivalent degree. Preferred Qualifications: Strong background in leading mobile and web application development projects. Proven experience in project management for mobile/web technologies. Additional Notes: Execution Experience: Must have successfully executed 10+ mobile applications in both mobile and web technologies, with a focus on high-quality deliverables and customer satisfaction. Qualification : BCA / B.E. / B.Tech / MCA / M.Tech or equivalent degree.
UI/UX Lead - Creative Design
Hidden Brains Infotech
Job Title: UI/UX Lead - Creative Design Job Description: We are looking for an innovative and creative UI/UX Lead who specializes in designing engaging user experiences through intuitive interfaces and user-centered design principles. This role requires a hands-on, passionate designer who can bring creative ideas to life while working collaboratively across various platforms, including web and mobile applications. Responsibilities: Design & Development: UI Design: Lead the design and development of intuitive and visually engaging web and mobile layouts. Storyboarding & Process Flow: Illustrate design concepts using storyboards, process flows, wireframes, and prototypes. UI Mockups & Prototypes: Create detailed UI mockups and prototypes that clearly demonstrate the functionality and look of websites and applications using tools such as Axure, InVision, Visio, Sketch, etc. Graphic Design Tools: Expert knowledge of Photoshop, Adobe Illustrator, and Dreamweaver to develop and enhance visual assets. Interaction Design: Define the scope of interaction design based on client requirements, focusing on delivering user-centric and brand-focused solutions. Leadership & Collaboration: UI/UX Strategy Leadership: Lead and supervise all UI & UX initiatives across projects, ensuring that designs meet business objectives, user needs, and branding requirements. Collaborative Work: Work closely with developers, project managers, and other stakeholders to create cohesive designs and seamless user experiences. Design Production: Responsible for the creation and production of screen layouts, color palettes, typography, user interface elements, logos, icons, and other visual components. Technical Expertise: HTML/CSS/JavaScript Knowledge: Experience with HTML, XHTML, CSS, HTML5, and jQuery is a plus. Ability to design responsive websites and applications with knowledge of HTML layout possibilities. Web & Mobile Standards: Adhere to web and mobile standards, best practices, accessibility guidelines, and usability standards to ensure high-quality design execution. Attention to Detail: Demonstrate an exceptional level of attention to detail in design execution and meet deadlines efficiently. Desired Candidate Profile: Creative Thinker: Strong problem-solving abilities and innovative design solutions, with the ability to express complex ideas in a clear, concise, and user-friendly manner. Motivated Professional: Highly enthusiastic, self-motivated, and passionate about UI creativity and graphic design. Client Communication: Hands-on experience in managing client communication and effectively translating business and user needs into compelling designs. Minimum Qualifications: Educational Qualification: Any graduate with prior experience in UI/UX design and creative development. Preferred Qualifications: Prior Experience: Previous experience in a similar UI/UX design role with a strong portfolio showcasing expertise in web and mobile designs. Qualification : Any graduate with prior experience in UI/UX design and creative development.
Technical Document Writer
Rapidops
Job Title: Technical Document Writer Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform. Job Overview: We are looking for an experienced Technical Document Writer to join our team. This role focuses on producing and maintaining high-quality technical documents that clarify our IT projects, systems, and processes. The ideal candidate will collaborate closely with technical teams to capture, structure, and convey information effectively to meet the needs of internal and external stakeholders. Key Responsibilities: Documentation Creation and Maintenance: Create, update, and maintain technical documentation such as system requirements, technical specifications, process workflows, API documentation, and user manuals. Collaboration with Teams: Work closely with development, QA, and product teams to understand project requirements and translate them into clear, concise documentation. Technical Guides and Release Notes: Develop technical guides, release notes, and training materials to support product releases and process improvements. Simplify Complex Concepts: Document complex IT concepts in a structured format that is accessible for various audiences, including non-technical stakeholders. Consistency and Accuracy: Ensure consistency and accuracy in all documentation, adhering to company standards and guidelines. Conduct Interviews with SMEs: Conduct interviews with subject matter experts (SMEs) to gather information and verify document content. Review and Edit Documentation: Review and edit technical documents prepared by other team members to ensure clarity, completeness, and accuracy. Stay Current on Industry Standards: Stay up-to-date on industry standards for technical writing to continually improve documentation quality and efficiency. Qualifications: Education: Bachelor s degree in Technical Writing, Computer Science, Information Technology, Communications, or a related field. Experience: 5+ years of proven experience in technical writing within the IT industry, preferably in software or system documentation. Technical Writing Tools: Proficient in technical writing tools such as MS Office, Confluence, JIRA, MadCap Flare, or similar documentation platforms. IT Knowledge: Strong understanding of IT concepts, SDLC (Software Development Life Cycle), and project management methodologies. Communication Skills: Excellent written and verbal communication skills with a keen eye for detail. Independent and Collaborative Work: Ability to work independently and collaboratively in a fast-paced environment. Innovation: Work with a rapidly growing company and help shape the future of digital products and software solutions. Career Growth: Opportunities for learning and advancing your career in technical writing and IT. Impact: Your documentation will help shape the success of our IT projects, influencing both internal and external stakeholders. Dynamic Environment: Be part of a highly collaborative and innovative team dedicated to building cutting-edge solutions. If you re an experienced Technical Document Writer with a passion for clarity and precision, we d love to have you as part of the Rapidops team. Join us in helping businesses across the globe transform and succeed! Qualification : Bachelors degree in Technical Writing, Computer Science, Information Technology, Communications, or a related field.
Sr. Ui/ux Designer
Rapidops
Job Title: Sr. UI/UX Designer Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform. About the Role: As a Sr. UI/UX Designer, you will play a key role in shaping innovative and meaningful experiences for our customers. Your work will involve ideating, collaborating with cross-functional teams, and applying design thinking principles to develop both functional and visually appealing interfaces. This position provides an opportunity to craft user experiences that positively impact the lives of users, ensuring designs are intuitive, engaging, and aligned with user needs. We are looking for someone with a passion for clean and functional design, strong UI skills, and the ability to translate complex requirements into simple and delightful user interfaces. Key Responsibilities: Design Creation: Perform visual and interaction design, creating user interfaces that are visually compelling and functionally sound. Wireframing & Prototyping: Develop high-fidelity wireframes and clickable prototypes that are structured and easy to navigate. Collaborative Development: Work with developers and other designers to build scalable and user-friendly solutions that enhance the user experience. Stakeholder Collaboration: Partner with stakeholders to understand requirements, ensuring that the delivered designs align with both business needs and user expectations. Engineering Collaboration: Collaborate with engineering teams to ensure that final designs are implemented according to specifications, meeting the highest standards. Cross-functional Collaboration: Establish effective partnerships with product, business, marketing, and design teams to craft exceptional digital user experiences. User-Centric Design: Incorporate user feedback and best practices into designs, continually iterating based on insights and feedback. UX Research & Testing: Provide guidance on UX research methodologies and testing activities to improve designs based on user behavior predictions and data. Design Standards: Contribute to defining team standards for design quality, including keeping the UI design pattern library updated and consistent. Required Skills & Qualifications: Experience: 3 - 10 years of experience in UI/UX design, particularly for websites and responsive web applications. Design Portfolio: Demonstrable UI design skills with a strong portfolio that showcases your sensitivity to user-system interactions and ability to create functional, beautiful designs. Proficiency in Design Tools: Strong proficiency in tools such as Photoshop, Illustrator, Sketch, Figma, or other visual design and wireframing tools. Wireframing & Prototyping: Expertise in creating user flows, process flows, prototypes, wireframes, and high-fidelity mockups for complex web and mobile applications. UX/UI Knowledge: Good knowledge of color theory, typography, layout, and best practices in UX/UI design. Up-to-Date with Trends: Stay current with the latest UI trends, techniques, and technologies to ensure cutting-edge designs. HTML & CSS: Basic knowledge of HTML and CSS development is required. Agile Experience: Proven ability to work within fast-paced, agile teams with rapidly evolving requirements. Time Management: Ability to meet deadlines and deliver the best results within given timelines. Flexibility & Creativity: Dedicated, result-focused, flexible, and creative with a passion for design. Collaboration & Communication: Self-motivated, strong collaborator with the ability to manage expectations and handle conflicting needs. Collaborative Environment: Work alongside talented professionals in a collaborative, fast-paced environment that encourages innovation and personal growth. Career Growth: At Rapidops, you will have opportunities to learn and grow in a dynamic, technology-driven space. Impactful Work: Your designs will directly impact user experiences and business outcomes, helping us build innovative solutions that solve real-world challenges. Work-Life Balance: We promote a healthy work-life balance, ensuring you have the resources and support needed to succeed both professionally and personally. If you are passionate about creating exceptional user experiences and have the experience to back it up, we would love to have you on our team as a Sr. UI/UX Designer!
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