Process Troubleshooting Jobs in Bengaluru

Staff Engineer, Solutions Automation (NMS/SMx) Location: Bangalore Type: Full-Time Experience Required: 12+ Years (QA Lead/Architect Level) The Opportunity: Strategic Quality Architect We are seeking a Staff Engineer to act as the technical architect for Solution Test Automation of our Network Management System (SMx). This senior individual contributor role requires a rare blend of deep L2/L3 networking expertise and proficiency in modern AI-driven automation. You will drive the vision for product quality, mentor a growing team, and solve the complex challenges of testing fiber-optic and telecom infrastructures. Technical Expertise & Domain Depth Networking & Fiber Optics: L2/L3 Protocols: Strong mastery of OSPF, BGP, ISIS, VLAN, and VRF. Network Protocols: Expert knowledge of Ethernet, TCP/IP, and SNMP. Optical Technology: Familiarity with GPON and XGSPON technologies and telecom network devices. Automation Stack: Framework Architecture: Advanced proficiency in Robot Framework, PYART, and Playwright. Programming: Expert Python skills for developing maintainable scripts and custom libraries. Modern Tooling: Experience implementing AI-based GUI testing and visual validation tools. CI/CD & DevOps: Integration of automated suites into Jenkins/GitLab CI using Docker/Kubernetes. Key Responsibilities Engineering Leadership & Mentorship: Team Guidance: Mentor junior automation engineers, conduct rigorous code reviews, and foster a high-performance culture. Project Ownership: Drive the end-to-end automation lifecycle from test strategy and environment planning to advanced results analytics. Cross-functional Alignment: Partner with Product Management and Dev teams to triage issues and align quality goals with release schedules. Innovation & Domain Application: Scenario Design: Leverage domain expertise to simulate realistic network topologies and complex customer use cases. Process Optimization: Champion the transition from manual efforts to high-efficiency automation by refining methodologies and frameworks. Troubleshooting: Resolve complex issues related to Optical Communication and Network Management Systems. What You Bring Proven Track Record: 12+ years in QA/Automation with significant experience in NMS/EMS or complex enterprise applications. Educational Background: Bachelor s or Master s in Computer Science, Telecommunications, or a related field. Certifications (Preferred): CCNA, CCNP, or ISTQB Advanced Test Manager. Soft Skills: Exceptional ability to simplify complex technical networking concepts for diverse stakeholders. Qualification : Bachelors or Masters in Computer Science, Telecommunications, or a related field

ERP Engineer Location: Bengaluru Department: Hardware Employment Type: Full-Time About Dozee Dozee Health AI is a pioneer in AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS), driving transformation in healthcare at scale. Headquartered in Bengaluru, Dozee has quickly emerged as India s #1 RPM company. Trusted by leading healthcare providers across India, the USA, and Africa, Dozee s innovative solutions enhance patient safety, improve outcomes, and reduce costs. We aim to Save a Million Lives with Health AI. Role Overview We are looking for an ERP Engineer to manage and optimize Microsoft Dynamics ERP modules, ensuring seamless performance and data integrity across our systems. You will work alongside technical and business teams to implement customizations and integrations that enhance our operational efficiency and scalability. Key Responsibilities ERP Management & Customization Manage and maintain Microsoft Dynamics ERP modules to ensure system stability and optimal performance. Develop and deploy customizations, workflows, and process automations that align with business needs. Integrate ERP with internal systems (CRM, HRMS, Finance) and third-party applications using APIs and data connectors. Collaboration & Implementation Collaborate with cross-functional teams to analyze business requirements and design ERP solutions. Conduct testing, document new features, and support system enhancements. Provide troubleshooting and technical support to ensure minimal system downtime. Training & Optimization Lead end-user training and create user manuals for smooth ERP adoption. Monitor system performance, suggest improvements, and optimize ERP configurations. Work with stakeholders to enhance ERP processes in finance, procurement, inventory, and production. Requirements Experience & Qualifications 3 5 years of hands-on experience with ERP management, customization, and integration. Specific experience with Microsoft Dynamics 365 Business Central / Dynamics NAV is preferred. Bachelor s or Master s degree in a relevant field. Skills Strong understanding of ERP architecture, data structures, and business workflows. Experience with integration tools and middleware such as Azure Integration Services or Power Automate. Familiarity with project management tools like JIRA, Confluence, or Asana. Personal Attributes Strong analytical and problem-solving abilities with high attention to detail. Excellent communication skills and the ability to collaborate with multiple stakeholders. Why Join Dozee Be part of a mission-driven company transforming healthcare with AI. Work with top healthcare providers and cutting-edge technology. Opportunity to drive impactful change in a high-growth, fast-paced environment. Qualification : Bachelors or Masters degree in a relevant field

Position: Manufacturing Supervisor Location: Bengaluru Employment Type: Full-Time Job Overview We are seeking a detail-oriented and experienced Manufacturing Supervisor to manage daily production operations in our **3D printing facility**. The role includes overseeing the production team, maintaining equipment efficiency, ensuring quality standards, and optimizing workflows to meet project deadlines. Key Responsibilities Production Supervision & Planning Manage **day-to-day manufacturing operations** on the 3D printing production floor. Plan and schedule production tasks to meet delivery timelines. Monitor workflow, identify bottlenecks, and ensure production schedules are met. Equipment & Process Management Supervise setup, calibration, and maintenance of **3D printers, CNC machines**, and related equipment. Conduct routine inspections and diagnostic tests to ensure machine reliability. Troubleshoot equipment issues promptly and coordinate repairs to **minimize downtime**. Quality Control & Documentation Ensure all products meet **company quality standards** and customer specifications. Maintain accurate documentation of production processes, maintenance logs, and service records. Inventory & Resource Management Monitor **raw materials, consumables, and spare parts** availability. Coordinate timely procurement to avoid shortages. Implement material optimization practices to **reduce waste and control costs**. Process Improvement & Efficiency Analyze manufacturing processes to enhance productivity and reduce operational costs. Implement **preventive maintenance plans** to avoid costly breakdowns. Compliance & Safety Ensure adherence to industry regulations, company policies, and **safety protocols**. Maintain a clean, organized, and hazard-free work environment. Key Skills & Requirements Education: Diploma or Degree in **Mechanical, Manufacturing Engineering**, or related field. Experience: Minimum **3 years of experience in manufacturing supervision**; experience in 3D printing or additive manufacturing is preferred. Technical Knowledge: Strong knowledge of **mechanical systems, production processes, and preventive maintenance**. Core Skills: Excellent troubleshooting and problem-solving skills. Leadership: Proven **leadership and team management abilities**. Communication: Strong communication skills and ability to work in a fast-paced environment. Commitment: Commitment to maintaining safety and quality standards. Qualification : Diploma or Degree in Mechanical, Manufacturing Engineering or related field

Application Engineer Location: Bangalore Department: Engineering / Customer Success Role Summary Fracktal Works is seeking an enthusiastic and technically skilled Application Engineer to join our team in Bangalore. In this customer-facing role, you will be responsible for supporting clients with technical challenges, conducting training, evaluating applications, and collaborating across teams to advance the use of 3D printing technology. Your work will play a key role in driving innovation, improving customer experience, and enabling the successful adoption of additive manufacturing solutions. Key Responsibilities Provide hands-on technical support to customers, resolving issues related to 3D printing hardware, software, and processes. Collaborate with the sales and engineering teams to develop new 3D printing applications and tailor solutions to client needs. Deliver customer training on 3D printing systems, software (CAD), and post-processing techniques. Work with the R&D team to test new materials and print processes aimed at improving quality, reliability, and performance. Evaluate 3D printing products and services; offer feedback and insights to the engineering team for continuous improvement. Maintain a strong understanding of 3D printing trends and technologies, and share insights with the sales and marketing teams. Represent the company at trade shows, conferences, and events, showcasing solutions and building customer/vendor relationships. Develop technical resources including documentation, training guides, and application notes for both internal and customer use. Support the sales process by providing technical assistance, conducting product demonstrations, and attending customer meetings. Coordinate with the sales team on scheduling, documentation, and ensuring availability of sales-related equipment and materials. Perform CAD modeling for client-specific applications and internal development projects. Required Skills & Qualifications 1 3 years of experience with 3D printing technologies (FDM, SLA/DLP, SLS) in commercial or industrial settings. (Fresh graduates and interns with relevant skills are also encouraged to apply.) Hands-on experience with operating, maintaining, and troubleshooting 3D printing or industrial equipment. Familiarity with the complete 3D printing project lifecycle, including design, printing, post-processing, and testing. Strong oral and written communication skills with the ability to explain complex technical concepts clearly. Excellent problem-solving, facilitation, and consultation skills. Awareness of technology trends and innovations in additive manufacturing. Technical Proficiencies CAD Software: SolidWorks, Fusion 360, Autodesk Eagle Simulation/Analysis Tools: Ansys Workbench (Static Structural), Minitab Documentation Tools: LaTeX Programming Languages: C/C++, Python Operating Systems: Windows, Linux Education Bachelor s degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field. Candidates with strong industry experience in lieu of a degree may also be considered. At Fracktal Works, you'll work at the intersection of engineering and innovation. As an Application Engineer, you'll be empowered to solve real-world problems, work with cutting-edge 3D printing technologies, and contribute directly to customer success and product development. Qualification : Bachelors degree in Engineering (Mechanical, Mechatronics, Electronics, etc.) or a related field

Job Title: Industrialization Engineer Location: Bengaluru, India Experience Required: 5 10 years Industry: Electronics / Electric Vehicles Employment Type: Full-time Company: Ultraviolette Automotive Pvt Ltd Join the Charge. Create the Future. At Ultraviolette, we are redefining mobility. From building India s fastest electric motorcycle to developing the world s most advanced electric scooter, we thrive on innovation, bold thinking, and performance that thrills. We're a diverse, passionate team of engineers, designers, and creators united by one mission: to build machines that are not only sustainable, but exhilarating. If you re driven by purpose and ready to shape the future of mobility, this is your moment. Role Overview: We are looking for a technically strong and hands-on Industrialization Engineer (Electronics) to lead the transition from R&D prototypes to scalable, high-quality mass production. In this cross-functional role, you will work at the intersection of design, manufacturing, sourcing, and embedded systems, ensuring our products are built for scale, reliability, and performance without compromising innovation. Key Responsibilities: Technical Ownership & Industrialization: Lead industrialization from EVT (Engineering Validation Test) to DVT (Design Validation Test) and PVT (Production Validation Test), up to mass production. Translate R&D designs into production-ready documentation (BOMs, Gerbers, PCBA specs, test jigs, etc.). Conduct Design for Manufacturability (DFM) and Design for Testability (DFT) reviews. Own ramp-up metrics such as yield, test coverage, defect trends, and field return analysis. Collaborate with R&D teams on thermal design, layout optimization, and component derating strategies. Ensure compliance with voltage isolation, creepage/clearance, and relevant safety standards. Supplier & EMS Collaboration: Act as a technical bridge between internal teams and EMS vendors, ensuring alignment from design to execution. Coordinate with EMS on NPI builds, process validation, line setup, and FAI (First Article Inspection). Support firmware flashing, version control, and hardware-software integration testing at production lines. Assist in troubleshooting mechanical, electrical, or firmware-related issues during production. Component Engineering & Cost Optimization: Evaluate and qualify alternate components and suppliers. Drive cost engineering and BOM optimization without compromising on quality. Engage in component lifecycle management and ensure availability through the production lifecycle. Required Qualifications & Skills: B.E./B.Tech in Electronics, Electrical, or related field 5 10 years experience in hardware industrialization, preferably in EV or electronics manufacturing Strong knowledge of PCB design reviews, SMT/PCBA processes, and box build Hands-on with tools like Altium, OrCAD, or similar for PCB-level evaluations Experience with ICT/FCT test setups, test fixture design, and test station validation Basic embedded systems understanding firmware flashing, serial log analysis, GPIO testing Experience working directly with EMS vendors, test labs, and component suppliers Excellent cross-functional communication skills Willing to travel to EMS or supplier sites for builds and validation Nice to Have (Preferred): Familiarity with FMEA, APQP, PPAP, ISO/IATF 16949 processes Knowledge of compliance and safety standards (e.g., IEC, ISO 26262) Background in value engineering, cost-down programs, and process audits Work on industry-defining EV products with world-class engineering challenges Collaborate with cutting-edge R&D and manufacturing teams Be part of a mission-led company that s changing the landscape of mobility A workplace culture that values ownership, audacity, and excellence Apply now and be a part of something bigger. Let s create the future together. Qualification : B.E./B.Tech in Electronics, Electrical, or related field

Position: IT Support Engineer Location: Bangalore Experience Required: 3 5 years Department: IT & Infrastructure About Muthoot FinCorp ONE Muthoot FinCorp ONE is a fintech venture from Muthoot FinCorp Ltd., building a comprehensive digital financial ecosystem offering services across lending, investments, protection, and remittance. With a vision to become India s most trusted digital financial services provider, we blend a startup's agility with the legacy strength of the Muthoot Pappachan Group. Our platform focuses on delivering seamless, scalable, and user-friendly financial solutions, backed by robust technology and innovation. What You ll Do Key Responsibilities As an IT Support Engineer, you will be a critical part of our technology operations team, ensuring smooth IT functionality, end-user support, asset management, and continuous process improvement. End-User Technical Support Resolve technical issues related to hardware, software, systems, and networks. Provide timely and professional IT support to internal users across devices and platforms. Manage and resolve IT helpdesk tickets with proper documentation and follow-ups. IT Asset & Inventory Management Maintain an accurate inventory of IT hardware and software assets. Ensure timely updates, maintenance, and tracking of all IT assets across teams. Documentation & Knowledge Management Document recurring issues and resolutions to build a central knowledge repository. Maintain technical documentation for internal systems, network diagrams, SOPs, and processes. Track and log all IT tasks, issues resolved, and support interactions. Collaboration & Cross-Functional Support Work with engineering, product, and business teams to troubleshoot issues and implement tech solutions. Actively participate in project implementations and cross-functional technical initiatives. Continuous Learning & Team Development Proactively identify areas for personal and team improvement. Share knowledge, conduct peer training, and mentor junior staff when required. Attend trainings, write technical blogs, or suggest process improvements for efficiency. What We re Looking For Skills & Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 3 to 5 years of experience in IT support, infrastructure, or end-user services. Technical Skills: Strong knowledge of Windows/Mac OS, system troubleshooting, and networking fundamentals. Proficient in Microsoft Office Suite, ITSM tools, ticketing systems, and remote support tools. Basic understanding of ITIL practices is a plus. Soft Skills: Excellent problem-solving and communication skills (both written and verbal). Detail-oriented with excellent documentation and follow-up discipline. Strong customer service mindset with an ability to work independently and collaboratively. Comfortable working in a fast-paced, startup-like environment. Impact at Scale Contribute to building India s next big fintech story Startup Culture + Legacy Backing Best of both worlds High-Growth Opportunity Learn from senior industry leaders and drive your career forward Ownership & Autonomy Make decisions, solve real problems, and take initiative Team of A-Players Work alongside passionate, high-performing professionals If you re passionate about IT support, love solving real-world tech issues, and want to be part of a purpose-driven digital finance revolution we d love to hear from you. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position: Senior Development and Demo Applications Administrator Location: Bangalore, India Shift: 2 PM 11 PM IST (EMEA/US business hours) About Workato Workato is a global leader in enterprise orchestration, helping over 400,000 customers streamline operations by connecting data, processes, applications, and experiences using its AI-powered automation platform. Workato is widely recognized by Forbes, Deloitte, Quartz, and Business Insider as a top startup to bet your career on. Work at the forefront of AI-driven automation in a high-impact, fast-growing environment. Thrive in a flexible, collaborative, innovation-first culture. Enjoy world-class perks while contributing to meaningful work that empowers businesses worldwide. Your Role As a Senior IC overseeing 150+ demo applications, you ll be pivotal in supporting Workato s technical teams including Product, Presales, Postsales, and Customer Support. You ll manage the lifecycle of demo apps, ensure operational excellence, and optimize for scale through automation, governance, and budgeting. Key Responsibilities Governance & Admin Manage lifecycle and governance of 150+ demo applications. Set policies for usage, compliance, and security. Administer user access, permissions, licenses, and complex configurations. Support & Enablement Act as go-to expert for all demo app support, requests, and issues. Train users and build documentation to scale adoption and reduce friction. Collaborate with technical teams to ensure integrations run smoothly. Budgeting & Procurement Define and manage budgets for demo tools and services. Own vendor engagement and procurement with support from sourcing teams. Monitor license renewals and negotiate terms proactively. Setup & Automation Set up new instances aligned with business goals. Implement automation for repetitive admin tasks (e.g., user provisioning, license allocation, workspace setup). Contribute to greater efficiency and systematization of demo environments. What You Bring Technical Skills & Experience 5+ years in application administration or IT governance. Hands-on experience in complex app configurations, user/permission/license management. Strong budgeting, procurement, and vendor management experience. Familiar with IDPs (Okta), SSO, MFA, OAuth2.0, OpenID Connect, SAML. Exposure to orchestration, BPM, or automation platforms a big plus. Excellent documentation, troubleshooting, and process improvement skills. Soft Skills Organized, proactive, and detail-oriented. Excellent communicator and team collaborator. Tech-savvy with a customer-first mindset. Strong analytical and problem-solving capabilities.

Job Title: Mechanical System Engineer - Robotics Location: Bengaluru Role and Responsibilities System Design & Integration: Analyze customer production lines to break down requirements and design mechanical systems integrating the CyRo platform. Ensure mechanical designs meet customer-specific constraints such as space, payload, and environmental conditions. Develop systems including CyRo, feeding mechanisms, sensors, fixtures, and other mechanical components for tailored automation solutions. Perform tolerance analysis to validate dimensional and functional requirements. Collaborate closely with electrical, software, and systems engineering teams to ensure seamless subsystem integration. Design mounting systems, fixtures, and interface components to facilitate integration into customer facilities when required. Mechanical Optimization: Optimize system designs by integrating mechanisms and sensors to enhance performance, modularity, and scalability. Select and design mechanisms for part presentation, feeding, reorientation, and manipulation considering space and performance constraints. Develop automation cells with modularity and scalability for current and future applications. Continuously refine workflows to improve cycle times, reduce errors, and increase operational efficiency. Modelling: Create and integrate detailed mechanical designs, including CAD layouts and fixtures, supporting customer automation solutions. Validate designs through tolerance analysis and develop calibration fixtures for robotic systems. Work cross-functionally to ensure mechanical designs integrate effectively with instrumentation, software, and controls. Documentation: Produce comprehensive documentation such as design specifications, validation reports, and scalability guidelines to ensure reproducibility. Develop detailed installation guides, maintenance manuals, and troubleshooting documentation for customer use. Skills and Experience Proficient in CAD software such as SolidWorks, CATIA, or AutoCAD. Strong grasp of mechanical engineering principles, materials science, and manufacturing processes. Experience in robotics, automation, or mechatronics is highly preferred. Familiarity with relevant industry standards and safety regulations (ISO, ANSI, OSHA). Excellent analytical, problem-solving, communication, and teamwork skills. Understanding of manufacturing processes, assembly lines, and automation cell design. Prior experience designing and integrating automation systems in production or process lines. Required Qualifications Bachelor s or Master s degree in Mechanical Engineering, Mechatronics, or related fields. Minimum 3 years of experience in mechanical design and automation systems integration. Strong knowledge of manufacturing processes and mechanical systems integration. Skilled in CAD and simulation tools. Additional Preferred Qualifications Experience with robotic automation systems and integration into manufacturing workflows. Familiarity with designing feeding mechanisms, part presentation systems, and end-of-arm tooling (EOAT) for robotics. Exposure to Autonomous Mobile Robots (AMRs) and other robotic mobility solutions. Understanding of sensors and actuators commonly used in automation (vision systems, force-torque sensors, linear actuators). Experience with plant simulation tools such as Siemens Plant Simulation or FlexSim. Qualification : Bachelors or Masters degree in Mechanical Engineering, Mechatronics, or related fields.

Job Title: Technology Management Location: Bengaluru Role Overview This role is focused on designing and building efficient IT processes and practices that empower all members of the organization to maximize productivity and achieve their goals. The emphasis is on pragmatic, user-friendly solutions that leverage IT infrastructure in a secure, sustainable, and seamless manner. Process implementation is driven by utility and convenience, not bureaucracy. Requirements in Practice Expertise in Microsoft Ecosystem: Deep knowledge of Microsoft Operating Systems and related product offerings. Designing and managing continuous workflows and connected experiences using Microsoft Apps, including Office 365 administration, Teams, OneDrive, and PC applications across organizational teams. Cloud & Collaboration Platform Management: Skilled in Azure and SharePoint policy design and governance for app and file sharing across users and organizations, to ensure streamlined, secure access to information. Hardware & Infrastructure: Comprehensive understanding of computer hardware components and peripherals. Ability to research and recommend optimal hardware configurations (laptops, PCs, workstations, servers, printers, conferencing systems, networks, etc.). Expertise in assessing product/service suitability based on support, cost, maintenance, upgradeability, and ecosystem richness. Vendor & Ecosystem Management: Proven ability to identify, negotiate, and maintain relationships with vendors across hardware, software, and services. A well-established vendor network is a strong advantage. Hands-On Setup & Troubleshooting: Proficient in hardware assembly, networking setup, and local server installations. Strong troubleshooting skills across hardware, connectivity, OS, and applications. IT Infrastructure & Security: Experience setting up Azure DevOps infrastructure and managing Active Directory user accounts and policies. Solid skills in network administration, asset management, network security (including Intune). Expertise in enabling remote workflows and remote desktop connectivity, including managing inter-office infrastructure across global locations (US, Europe). Must Have Understanding Of Computer hardware and workstation architectures. Office productivity tools and workflow automation. Network database, security device configuration, and user account policy management.

Job Title: Technical Support Engineer I / II Location: Bengaluru, India Job Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch cutting-edge financial products. Founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform, Tachyon, is the world s first cloud-native, fully API-enabled processing stack. It brings together issuing, processing, lending, fraud and risk, core banking, and more into a unified offering. With over 20 million cards issued globally and trusted by some of the largest banks and fintechs, Zeta is redefining the banking infrastructure landscape. Backed by SoftBank, Mastercard, and other marquee investors, Zeta is valued at $1.5 billion and employs over 1700 professionals, with more than 70% in R&D. About the Role As a Technical Support Engineer I/II at Zeta, you ll be part of the Banking Technology Support team, responsible for troubleshooting, resolving, and escalating issues related to Zeta Tachyon a platform with 100+ APIs, multiple customer-facing interfaces, and extensive enterprise-grade infrastructure. This role offers the opportunity to work with high-performing engineering and product teams, support enterprise clients, and grow your career in the B2B SaaS + Fintech space. Responsibilities Customer Support: Provide first-level technical support to clients, resolving issues efficiently and maintaining high customer satisfaction. Incident Management: Monitor incoming support tickets, emails, and calls. Prioritize and manage based on urgency and business impact. Troubleshooting: Diagnose basic technical issues with banking systems, apps, or APIs using internal tools and knowledge bases. Documentation: Contribute to knowledge base articles, FAQs, and process documents to enhance self-service and internal efficiency. Escalation Handling: Escalate complex issues to L2/L3 teams with thorough documentation and coordinate for resolution. Collaboration: Work cross-functionally with engineers, business analysts, and system admins to resolve customer concerns. Compliance & Security: Ensure adherence to security, privacy, and regulatory standards when handling sensitive customer data. Required Skills & Competencies Strong problem-solving and debugging abilities. Excellent written and verbal communication skills; able to explain technical concepts to non-technical users. Customer-centric mindset with a focus on delivering prompt, quality service. Comfortable working in fast-paced, multi-tasking environments. Familiarity with: JIRA Postman Kibana, Grafana, Splunk (must-have) Exposure to ticketing systems and knowledge base platforms is a plus. Willingness to learn new tools and technologies in banking and payments. Experience & Qualifications Bachelor's degree in Computer Science, IT, or related engineering fields. 2.6+ years of overall experience in technical support roles within enterprise or banking technologies. At least 1 year of hands-on experience supporting enterprise-grade software products or platforms. Prior experience in the banking/payments/fintech domain is an advantage. Be part of one of the most innovative fintech platforms globally. Opportunity to work closely with industry leaders and high-growth enterprise clients. A culture of growth, learning, and empowerment. Equal Opportunity Employer Zeta is an equal opportunity employer committed to diversity and inclusion. We celebrate differences and are proud of our inclusive culture. Candidates from all backgrounds are encouraged to apply. Qualification : Bachelor's degree in Computer Science, IT, or related engineering fields.

Job Title: Senior Customer Support Engineer Location: Bengaluru, India Employment Type: Full-Time, Regular Shift: 7:00 PM 4:00 AM IST Overview Aptean is seeking a skilled and dedicated Senior Customer Support Engineer to deliver exceptional technical and functional support for our ERP solutions, with a focus on process manufacturing and Microsoft Dynamics Business Central. You will play a vital role in ensuring high customer satisfaction by efficiently resolving issues, managing customer cases, and collaborating with cross-functional teams to handle escalations. Your expertise across all ERP modules and integrations will help us maintain strong client relationships and continuously improve our support processes. Key Responsibilities Deliver high-quality, timely support to customers across multiple channels (phone, email, live chat) while adhering to SLAs. Manage and document customer cases thoroughly, recording troubleshooting steps, resolutions, and recommendations. Monitor support metrics such as ticket closure rates, escalations, and customer satisfaction scores; provide actionable insights for improvement. Maintain a customer satisfaction score above 96%. Proactively identify trends in support cases to recommend process and product improvements. Ensure knowledge base content is accurate, comprehensive, and adheres to quality standards. Handle complex issues across all ERP modules including P2P, D2B, O2C, and R2R. Collaborate closely with other teams to resolve escalated cases efficiently and and professionally. Continuously build technical and functional expertise to increase self-reliance and reduce escalations. Qualifications Education: Bachelor s degree (required) Master s degree (preferred) Experience: 4 to 8 years in ERP product support, preferably in process manufacturing. Hands-on experience supporting Microsoft Dynamics Business Central (mandatory). Exposure to all ERP modules: Procure-to-Pay (P2P), Demand-to-Bill (D2B), Order-to-Cash (O2C), Record-to-Report (R2R). Technical Skills: Strong SQL knowledge. Windows Server administration and troubleshooting experience. Ability to handle ERP module integrations with add-on products. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Work Conditions Shift-based work required: 7:00 PM to 4:00 AM IST. Reporting Reports to: Customer Experience (CXT) Manager No direct reports. Join a global leader in ERP solutions and be part of a collaborative team dedicated to customer success. We offer the opportunity to grow your skills, work with cutting-edge technology, and make a real impact in a fast-evolving industry.

Product Support Analyst Travel Domain Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko Serko is a leading global tech platform revolutionizing business travel and expense technology. We bring together passionate travelers and technologists through the world s largest business travel marketplace. As an equal opportunity employer, Serko celebrates diversity and authenticity to create meaningful impact. With offices in New Zealand, Australia, North America, China, and a new hub in Bengaluru, India, we are expanding rapidly to build a world-class team and innovative products. Role Overview: Product Support Analyst GetThere Serko is hiring two Product Support Analysts for our GetThere online booking tool in Bengaluru. You will be at the frontline of customer support, resolving day-to-day client issues and ensuring superior service. Your work will strengthen client relationships and contribute to product and process improvements that drive customer satisfaction. Key Responsibilities Manage and resolve client issues through email, telephone, and issue tracking systems efficiently and professionally. Provide effective troubleshooting and solutions for GetThere product and application problems. Deliver exceptional customer service by being responsive, communicative, and adhering to SLAs. Collaborate with internal teams to escalate and resolve complex issues promptly. Identify opportunities for process improvement to reduce incoming support queries and enhance product usage. Support product testing and release activities as needed. What You ll Bring Strong problem-solving skills and proven ability to investigate and resolve technical issues effectively. Exceptional customer service mindset with a passion for delivering superior support. Excellent written communication skills to translate technical terms into clear, customer-friendly language. Ability to liaise between end-users and technical teams to ensure accurate understanding and resolution. Solid knowledge of travel industry Global Distribution Systems (GDS). Prior experience troubleshooting GetThere or supporting corporate online travel platforms is highly preferred. Competitive base salary with performance-based discretionary incentives. Access to a comprehensive learning and development platform to grow your career. Supportive work environment encouraging ownership of your career path. Be part of an innovative team driving meaningful change in business travel technology. Excited to support and innovate in travel technology with Serko s Bengaluru team? Apply today!

Senior Software Engineer Build & Release (5+ Years) | Bangalore Location: Bangalore Experience Required: 5+ Years Job Type: Full-time About the Role We are seeking an experienced Senior Software Engineer (Build & Release) to join our engineering team in Bangalore. In this critical role, you will lead and optimize our build automation, release management, and configuration processes, ensuring that software products are delivered efficiently, reliably, and at scale. You ll work closely with developers, QA, and operations teams to create a robust CI/CD pipeline and streamline the overall software delivery lifecycle. Key Responsibilities Design, implement, and manage automated build and deployment pipelines. Develop and maintain tools for build, packaging, and release management. Troubleshoot and resolve build failures, deployment issues, and release-related bugs. Monitor, document, and improve build performance and packaging efficiency. Create internal tools and scripts to enhance packaging and automation processes. Collaborate with cross-functional teams to integrate release pipelines into CI/CD workflows. Ensure quality assurance by performing build validations and release testing. Maintain a version-controlled repository for all configuration items across projects. Generate build reports, status dashboards, and performance metrics. Research and implement best practices in DevOps and release engineering. Required Technical Skills Strong hands-on experience with Visual Studio, TFS Source Safe, SQL Server, C#, and MSBuild. Proficiency in CruiseControl or other CI/CD tools. Knowledge of web server configurations, especially IIS. Solid foundation in build scripting, automation, and source control systems. Strong understanding of software development lifecycle (SDLC) and release methodologies. Preferred Skills Experience designing and maintaining CI/CD pipelines in a Microsoft-centric environment. Familiarity with DevOps practices, infrastructure automation, and continuous delivery. Exposure to build monitoring tools, automated test setups, and rollback mechanisms. Experience working in Agile/Scrum environments. Qualifications Bachelor s or Master s Degree in Computer Science, Information Technology, or a related field. Minimum 5 years of experience in Build & Release Engineering, with a background in software development and configuration management. Who You Are A detail-oriented engineer with a passion for automation and process improvement. A team player who believes in collaboration and cross-functional communication. A problem-solver with strong analytical and troubleshooting skills. Committed to continuous learning and growth in the field of DevOps and release management. Flexible working hours Continuous learning & development opportunities Medical and insurance benefits Supportive, growth-oriented work culture About In4Velocity Founded in 2004, In4Velocity is a leading technology provider for real estate, construction, and infrastructure companies. Our flagship product, In4Suite , is a powerful platform that digitizes real estate operations end-to-end, offering a unified solution that integrates buy-side, sell-side, and internal workflows. Used by clients across the globe, In4Suite empowers developers with actionable insights, a strong Business Intelligence engine, and seamless process management setting new benchmarks in real estate technology. Apply now and accelerate your career with In4Velocity. Qualification : Bachelors or Masters Degree in Computer Science, Information Technology, or a related field.

Senior Integration Developer Location: Bangalore, India Employment Type: Full-time, Permanent Job Description We are seeking a highly skilled Senior Healthcare Integration Developer to join our dynamic team. The ideal candidate will possess deep expertise in healthcare integration technologies, including DICOM and HL7, with a strong background in both front-end and back-end development. This individual should be passionate about delivering scalable, robust, and efficient software solutions used globally. You will be an integral part of our software development lifecycle, contributing to the design, development, and maintenance of healthcare integration products. The role will involve working closely with cross-functional teams and ensuring the highest standards of product excellence. Roles and Responsibilities Software Development: Contribute to the full software development lifecycle, building integration solutions tailored to our global healthcare customer base. Cross-functional Collaboration: Work closely with data scientists, product managers, UX/UI designers, and other teams to deliver seamless integration between front-end and back-end systems. API Development: Design and implement efficient APIs and interfaces, ensuring smooth interaction between various system components. Code Quality Assurance: Conduct thorough code reviews and participate in troubleshooting to maintain the integrity and excellence of the product. Performance Optimization: Focus on optimizing applications for speed, scalability, and responsiveness across multiple devices and platforms. Architectural Insights: Participate in architectural and design discussions, offering valuable insights and suggesting improvements for overall system optimization. Continuous Learning: Stay updated with emerging technologies and industry best practices, continuously enhancing development processes and methodologies. Agile Methodology: Actively contribute to agile/scrum processes, including sprint planning, estimation, and progress tracking. Lifecycle Enhancement: Champion and improve our development lifecycle by refining architectural and process standards, implementing source control practices, and enhancing automated testing and deployment pipelines. Skills and Expertise Educational Background: A Bachelor s degree in Technology (BTech) in Computer Science or a related field, or equivalent professional experience in a technical role. Experience: Minimum of 5 years of hands-on experience in full-stack development, with at least 3 years focused specifically on healthcare IT. Healthcare Integration Knowledge: Strong understanding of DICOM and DIMSE operations. Technical Skills: Proficient in Django ORM, Django REST framework, and a solid understanding of Django's class-based views. Experience with database technologies like PostgreSQL and Redis. Familiarity with CI/CD pipelines, Docker containerization, and AWS cloud services. Healthcare IT Expertise: A robust background in healthcare IT and integration solutions. Communication Skills: Strong verbal and written communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders. Collaboration: Experience working in cross-functional teams, bridging the gap between technical and clinical staff to ensure seamless project execution. Integration Engine Knowledge: Experience with integration engines, such as Nextgen Mirth Connect, is highly desirable. This is an exciting opportunity to work at the forefront of healthcare technology, driving impactful change within the industry. You will be part of a fast-paced, innovative team that is committed to making a difference in the lives of patients worldwide. We offer competitive compensation, opportunities for professional growth, and a collaborative environment to nurture your skills and career. Qualification : A Bachelors degree in Technology (BTech) in Computer Science or a related field, or equivalent professional experience in a technical role.

Job Title: Support Engineer Location: Bengaluru Company: Loadshare Networks About Loadshare Networks At Loadshare, we re building India s largest intra-city logistics marketplace. Founded in 2017, we re a Series C startup backed by leading investors such as Tiger Global, Matrix Partners, BII, Stellaris, BeeNext, and Filter Capital. Our platform supports a wide range of intra-city logistics operations, including: Quick Commerce: Blinkit, Zepto, BBNow Food Delivery: Swiggy, Zomato Hyperlocal: Apollo, Licious Grocery: Reliance, Spencers, ONDC eCommerce: Flipkart, Amazon, Meesho, ShipRocket Bike Taxi: Uber, Ola Scale & Reach: 500,000+ daily last-mile deliveries across 500+ towns 20,000+ active delivery partners 1M+ shipments daily via our proprietary supply chain SaaS platform Role Overview We re looking for a skilled Support Engineer to join our Bengaluru team. You ll be the first point of contact for resolving customer issues, analyzing technical problems, and collaborating closely with the engineering and product teams to ensure a smooth, high-quality user experience. This role is ideal for someone who enjoys problem-solving, has strong technical aptitude, and communicates clearly with internal and external stakeholders. Key Responsibilities Troubleshoot and resolve user-reported issues on web and Android platforms. Collaborate with product and engineering teams to handle technical escalations. Conduct root cause analysis and assist in identifying long-term fixes. Manage tickets and user requests using support tools such as Freshdesk or Zendesk. Document known issues and resolutions to improve the support knowledge base. Perform data analysis using SQL and Excel to support incident investigation. Support implementation and onboarding efforts for clients as needed. Proactively suggest product or process improvements based on user feedback. Requirements 2+ years of experience in a technical support role, preferably in a B2B SaaS environment. Strong skills in SQL, database management, and Microsoft Excel. Hands-on experience with customer support tools like Freshdesk, Zendesk, or similar platforms. Prior experience supporting cloud-based applications and Android apps. Excellent troubleshooting and problem-solving skills. Strong verbal and written communication in English and Hindi. Ability to clearly articulate issues, root causes, and solutions to both technical and non-technical audiences. Experience in stakeholder engagement, customer success, or relationship management is a plus. Key Skills SQL, Databases, Excel Problem Solving & Root Cause Analysis Freshdesk / Zendesk / Support Platforms Cloud & Android Application Support Customer Service & Relationship Management Gap Analysis & Stakeholder Communication

Job Title: Dot Net Team Lead Location: Bangalore Notice Period: Open Prefer candidates who can join as soon as possible Opportunity: Full-Time About Aezion: Aezion is a leading technology solutions provider specializing in custom software, AI-driven solutions, and enterprise digital transformation. We pride ourselves on being one of the most trusted digital engineering providers in the USA, with a commitment to delivering excellence throughout the project lifecycle. At Aezion, we believe that our work is an expression of our values, and our mission is to honor our commitments to clients and employees alike, transforming them into lifelong partners. Working at Aezion: Aezion is a mission-driven company that s guided by our core values: Love, Dependability, Humility, Diversity, Speed, and Innovation. Our purpose is to love others as Christ did, and we deliver on this by serving our clients with excellence. Our 200+ dedicated employees pour their efforts into transforming customers into lifelong partners. Role Overview: We are looking for a Dot Net Team Lead to guide and mentor a team of C# and .NET developers in the development and implementation of enterprise-scale .NET applications. You will be responsible for transforming business requirements into technical designs and leading the development of high-quality software solutions. This is an exciting opportunity to work in a fast-paced environment with dynamic project teams, focusing on building scalable and efficient applications. Key Responsibilities: Lead a team of .NET developers, providing technical guidance and ensuring high-quality application development. Architect and design scalable and reliable enterprise-level .NET applications, translating business requirements into technical solutions. Design, build, and maintain efficient, reusable, and reliable code throughout the development lifecycle. Identify and resolve bottlenecks, bugs, and performance issues by analyzing system architecture and recommending improvements. Contribute to team meetings, collaborate on troubleshooting development and production problems, and provide solutions across multiple environments. Provide technical and architectural direction to the team supporting .NET applications, ensuring that the development process aligns with industry best practices. Mentor junior developers, conduct code reviews, and guide team members in adopting new technologies and methodologies. Ensure smooth integration of applications, working with multiple integration points. Required Skills & Experience: Experience in ASP.NET Development & Design: Proficiency in ASP.NET and .NET frameworks, with experience in application architecture and design. Multi-Tier .NET Applications: Expertise in building and maintaining multi-tier web applications using MVC (3/4/5) frameworks. Entity Framework: Experience with the Entity Framework, including data modeling and database access. .NET Frameworks: Proficiency in .NET 3.5/4.0/5.0, with a solid understanding of advanced concepts and the ability to implement them effectively. Azure Knowledge: Experience with Microsoft Azure or a solid understanding of cloud technologies. Web Development Skills: Proficient in C#, JavaScript, CSS, Ajax, and JQuery for building web-based applications. Database Skills: Solid experience with SQL Server, including writing stored procedures and working with databases. Web Services: Experience with SOA and Web Services development in an enterprise environment. Prototyping & Design: Experience with designing, prototyping, and providing architecture solutions. Debugging & Troubleshooting: Strong skills in debugging, profiling, and troubleshooting multi-tier applications. Development Methodologies: Familiarity with SDLC processes, unit testing, and Test-Driven Development (TDD). Mentorship: Proven ability to mentor developers, guide small teams, and share knowledge across the development team. Other Attributes: Excellent communication skills with the ability to convey complex technical details to both technical and non-technical audiences. Ability to lead a team, make decisions, and guide team members through complex technical challenges. Hands-on experience in delivering at least two full projects with multiple integration points. Strong problem-solving and troubleshooting abilities, with a focus on delivering high-quality solutions. What We Offer: A dynamic and mission-driven work environment where innovation is encouraged and valued. The opportunity to lead and mentor a talented team of developers, working on cutting-edge projects. Competitive compensation and growth opportunities within a growing, values-driven company.

Job Title: Business Analyst Associate Location: Bengaluru Experience Required: 8+ years Education: BE/B.Tech/MBA Domain Knowledge: BFSI (Banking, Financial Services, and Insurance) Certifications: Certification in Business Analysis (e.g., CBAP, PMI-PBA) Notice Period: Less than 60 days Job Overview: As a Business Analyst Associate, you will support the analysis and design phases of projects by collaborating with business stakeholders to understand their needs and translate them into actionable solutions. Your role will focus on the pre-initiation, initiation, and design stages, working closely with business and technical teams. You will help validate solutions, support User Acceptance Testing (UAT), and drive change adoption for CLIENT programs and projects. Key Responsibilities: Requirement Elicitation Engage with stakeholders, including business users, management, and subject matter experts, to gather detailed business requirements. Conduct interviews, workshops, focus groups, surveys, and observations to document stakeholder needs. Utilize various elicitation techniques like brainstorming, document analysis, and prototyping to uncover business requirements. Requirement Analysis Analyze and prioritize business requirements to ensure alignment with business objectives and project goals. Break down high-level business and user requirements into functional and non-functional requirements. Identify gaps, inconsistencies, and conflicts in requirements and collaborate with stakeholders to resolve them. Documentation Create comprehensive documentation, including Business Requirements Documents (BRDs), Functional Specifications, Use Cases, User Stories, and Process Flow Diagrams. Maintain clear and concise documentation for ease of understanding and accessibility to all stakeholders. Stakeholder Communication Act as a liaison between business stakeholders and technical teams to ensure effective communication and a shared understanding of requirements. Facilitate meetings, presentations, and workshops to communicate findings, project updates, and recommendations. Solution Design & Implementation Collaborate with development teams to translate business requirements into functional specifications and technical requirements. Participate in designing and implementing solutions that meet business needs and improve operational efficiency. Provide input during design reviews to ensure solutions align with business requirements. Testing and Quality Assurance Develop and execute test plans, test cases, and test scripts to ensure that solutions meet business requirements and are defect-free. Conduct User Acceptance Testing (UAT), gather feedback, and refine solutions accordingly. Document and communicate test results to stakeholders. Data Analysis & Reporting Perform data analysis to support business decisions and provide actionable insights. Create and maintain dashboards, reports, and visualizations to track KPIs and project progress. Project Management Support Manage project timelines, deliverables, and resources to ensure successful project completion. Monitor and report on project progress, including risks, issues, and changes. Coordinate with project managers to ensure alignment with project plans and schedules. Continuous Improvement Identify opportunities for process improvements and recommend solutions to enhance business performance. Promote a culture of continuous improvement and innovation within the team and organization. Stay updated on industry trends and best practices to drive business improvements. Training & Support Provide ongoing support and training to stakeholders on new systems, processes, and tools. Develop training materials and conduct sessions to ensure successful adoption of solutions. Act as a point of contact for post-implementation support and troubleshooting. Industry and Domain Knowledge Stay updated on industry trends, regulatory changes, and best practices related to BFSI. Apply domain knowledge to ensure solutions align with industry standards and regulatory requirements. Domain Expertise Required: You should have experience in the following areas of Banking Operations: Wealth and Private Banking (Retail Banking) Retail lending and investing concepts Mortgage and credit card processes Contact Center Optimization (IVR, browser changes under digital channels) Branch optimization Payments International Payment Systems and Open-Banking API-driven payments End-to-End payment lifecycle experience Corporate payments, cash management, real-time/immediate payments ISO 20022 migration experience Investment and Commercial Banking (CMB) Corporate and cash management core products and services Trade operations, market liquidity, and capital flow Knowledge of regulatory issues and Automated Data Flow projects (e.g., RBI automated reporting systems) Skills & Qualifications: Educational Background: Master s degree in Business Administration or related field. Certifications: CBAP, PMI-PBA, or other relevant business analysis certifications. Technical Knowledge: Strong understanding of the Software Development Life Cycle (SDLC) and technical project management. Data Analysis Tools: Experience with tools like Excel, SQL, or Tableau for data analysis and visualization. Project Management Methodologies: Familiarity with Agile or Waterfall methodologies. Domain Expertise: Experience in Banking and Financial Services (BFSI), particularly in leading or participating in end-to-end digital transformation programs in Agile environments. Additional Expertise for Specific Projects: For Market Business Analysis (BA), the focus will be on analyzing business challenges and identifying requirements for digitization, especially in Agile environments (CSM certified, SAFe methodology). You will manage backlogs, engage stakeholders, and support market adoption efforts. For Digital Business Analysis (BA), you will collaborate with technology teams to ensure the solutions meet business needs. You'll work w...

Company Overview: At ABB, we are committed to addressing global challenges and creating sustainable solutions. Our core values of care, courage, curiosity, and collaboration drive us to innovate, while our focus on diversity, inclusion, and equal opportunities ensures a dynamic and inclusive work environment where everyone can thrive. Role Summary: We are scaling RUN Services, and we need a hands-on Operations Manager with deep technical expertise to ensure the operational stability, performance, and compliance of our applications. In this role, you will be responsible for managing key applications, ensuring service uptime and performance optimization, and maintaining security and compliance. You will also drive continuous improvement in IT operations and collaborate with global teams to solve complex technical challenges. Key Responsibilities: Operational Management: Own and manage the operational execution of key applications, ensuring 99.9% uptime and service stability. Technical Expertise & Troubleshooting: Act as the go-to technical expert for diagnosing, troubleshooting, and resolving infrastructure and application issues. Performance Optimization: Optimize system performance by proactively identifying inefficiencies and implementing solutions to improve service quality. Compliance & ITIL Processes: Ensure compliance with ITIL processes, security standards, and corporate policies across all applications. Vendor Management & SLA Definition: Collaborate with vendors to define Service Level Agreements (SLAs), monitor service quality, and manage technical escalations. Process Automation: Automate and enhance operational processes to improve the efficiency, resilience, and scalability of RUN Services. Onboarding of Applications: Support the onboarding of applications, ensuring seamless transitions into RUN Services. KPI Monitoring & Reporting: Monitor and analyze Key Performance Indicators (KPIs), providing insights and recommendations to improve service quality and meet business objectives. Qualifications & Requirements: Experience: 3-5 years of hands-on experience in IT operations, managing enterprise applications and infrastructure in dynamic environments. Technical Expertise: Strong knowledge of cloud platforms (Azure/AWS), Linux/Windows systems, networking, and databases. Proficiency in using automation tools, CI/CD pipelines, and monitoring solutions. ITIL Knowledge: Strong understanding and experience in ITIL frameworks and service operations, especially in Incident, Problem, and Change Management. Troubleshooting & Problem Solving: Proven track record in diagnosing, troubleshooting, and resolving complex IT incidents and performance issues. Certifications (Preferred): Certifications in cloud technologies (Azure/AWS), ITIL, or infrastructure-related credentials are a plus. Scripting & Automation Skills: Advanced skills in scripting, automation, and monitoring to drive operational excellence and process improvements. Communication Skills: Strong written and verbal communication skills in English, with the ability to work effectively with global teams and stakeholders. High-Pressure Performance: Ability to thrive in high-pressure environments, managing multiple priorities while maintaining service excellence. At ABB, we value collaboration, creativity, and sustainable solutions. As an Operations Manager in Run Services, you will play a crucial role in driving operational excellence, ensuring application performance, and continuously improving our IT service delivery. Join a global team of forward-thinking professionals, and contribute to shaping the future of IT operations at ABB.

Job Overview: The ideal candidate will bring hands-on expertise with Automation Anywhere platform and demonstrable experience in AIdocument automation, process automation, and RPA standard methodologies. If you re familiar with agentic automation or excited to explore it, that s a huge plus! Responsibilities: RPA Development & Implementation Design, develop, and deploy robust automation workflows using Automation Anywhere to enhance operational efficiency. Simplify development processes by creating scalable, reusable assets for enterprise-wide adoption. Optimize existing bots for improved efficiency, scalability, and reliability. Process Optimization Analyze existing processes to identify automation opportunities and streamline workflows. Collaborate with business users to document requirements and design solutions aligned with business goals. Solution Design & Documentation: Develop and maintain detailed design documents, technical specifications, and solution architecture. Ensure adherence to RPA best practices and organizational standards. Testing & Deployment Conduct thorough testing to ensure scalability, performance, and reliability of all RPA solutions. Monitor deployed bots to ensure seamless operation and drive continuous improvement. Document AI Automation Use AI/ML tools for intelligent document processing (e.g., data extraction, validation, and classification). Optimize document workflows to enable faster, smarter decision-making. Agentic Automation Implement adaptive, intelligent workflows using agentic automation, enabling real-time decision-making. Explore opportunities for multifaceted automation based on business needs. Required Skills and Experience: Proven experience with Automation Anywhere (development, deployment, and maintenance). Strong knowledge of AIdocument automation and related tools. Expertise in process automation and workflow optimization. A solid track record in troubleshooting and debugging complex RPA solutions. Bachelor s degree in Computer Science, Information Systems, or a related field. 8+ years of experience in RPA development, with a focus on Automation Anywhere. Proficiency in programming languages such as Python, Java, or .NET is a bonus. Strong analytical, problem-solving, and interpersonal skills. Nice To Have Skills and Experience: Familiarity with agentic automation tools and concepts. Experience with cloud-based RPA solutions and integrations (e.g., AWS, Azure, GCP). Basic knowledge of AI/ML for intelligent automation. In Return: With offices around the world, Arm is a diverse organisation of dedicated, innovative and very hardworking engineers. By enabling a vibrant, inclusive, meritocratic, and open workplace, where all our people can grow and succeed, we encourage our people to share their outstanding contributions to Arm's success in the global marketplace #LI-KR2 Accommodations at Arm At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing. We believe in bringing people together face to face to enable us to work at pace, whilst recognizing the value of flexibility. Within that framework, we empower groups/teams to determine their own hybrid working patterns, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. Equal Opportunities at Arm Arm is an equal opportunity employer, committed to providing an environment of mutual respect where equal opportunities are available to all applicants and colleagues. We are a diverse organization of dedicated and innovative individuals, and don t discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Qualification : Bachelors degree in Computer Science, Information Systems, or a related field.

Summary of Essential Job Functions: Design, develop, and maintain scalable and efficient data pipelines utilizing Python, Pandas, Spark, and Dataflow. Leverage expertise in relational databases such as SQL Server and MySQL, with a comprehensive understanding of cloud platforms. Assemble and integrate large, complex data sets to meet both functional and non-functional business requirements. Analyze and integrate diverse systems and data sources through ETL processes, ensuring timely and accurate information delivery to visualization teams and business stakeholders. Optimize and troubleshoot data pipelines for enhanced performance, reliability, and scalability. Ensure the integrity and quality of data throughout the pipeline by implementing robust validation and testing strategies. Identify opportunities for process improvement, such as redesigning infrastructure to support greater scalability, improving data delivery efficiency, and automating manual processes. Collaborate with cross-functional teams to comprehend data requirements and implement solutions that align with business needs. Develop and maintain comprehensive documentation for data pipelines, including design specifications, code comments, and operational guides. Provide technical support for production issues, including troubleshooting, query optimization, and process improvements. Offer technical guidance and mentorship to junior team members, fostering best practices and encouraging continuous learning. Knowledge of analytics tools such as PowerBI, Tableau, Data Studio, and Apache Superset is a plus. Work Experience & Qualifications: 4-6 years of experience in the design and development of data pipelines and related technologies. Strong communication skills, both customer-facing and internal, with the ability to articulate complex technical concepts clearly. Bachelor s degree in Computer Science, Information Science, Data Science, or a related field. Qualification : Bachelors degree in Computer Science, Information Science, Data Science, or a related field.