Processing Manager Jobs in Bengaluru

Service Delivery Executive Department: Unitary Service Location: Bengaluru Job Purpose The Service Delivery Executive is responsible for ensuring high-quality service delivery and achieving revenue targets through effective management of service operations and channel partners. This role focuses on preventive maintenance, complaint resolution, and maintaining a high Customer Satisfaction Index (CSI). Key Responsibilities Complaint Management: Monitor open service complaints and ensure timely closure according to SLAs. Revenue Generation: Achieve financial targets through AMC, spare parts sales, and specialized service offerings. Quality Assurance: Adhere to preventive maintenance schedules and conduct regular service quality audits. Data Management: Maintain accurate customer information and end-user data within the internal systems. Customer Engagement: Drive proactive engagement to resolve concerns and improve the Customer Satisfaction Index (CSI). Partner Operations: Manage invoice processing, defective spare returns, and warranty claims from channel partners. Market Feedback: Collect and report competitor insights and market trends to HQ. Process Implementation: Ensure all channel partners adhere to standard systems and processes for smooth operations. Key Skills & Competencies Strong knowledge of UCPG products and service offerings. Technical expertise in service operations and channel management. Proficiency in vendor and dealer management. Strong negotiation, presentation, and interpersonal skills. Qualifications & Experience Education: Diploma or B.E. in a relevant discipline. Experience: 3 8 years in Service Delivery, Customer Support, or related roles. Qualification : Diploma or B.E. in a relevant discipline

Mobile App and Observability SDK Engineer Experience: 3 6 Years Location: Bengaluru About VuNet VuNet is a pioneer in Business Journey Observability, revolutionizing the financial services industry with Big Data and Machine Learning. Our cutting-edge platform offers end-to-end visibility into customer journeys, driving proactive issue resolution, operational resilience, and superior user satisfaction. With over 28 billion digital transactions monitored monthly touching 400 million users worldwide we re already powering leading banks and financial institutions across India and MEA. VuNet is Series B funded, part of NASSCOM DeepTech Club, and recognized globally by analysts like Gartner and Omdia. Your Role: Mobile App and Observability SDK Engineer At VuNet, the Product Development Team is dedicated to delivering exceptional customer experiences through scalable products. We are looking for a Mobile App and Observability SDK Engineer to join this team. In this role, you ll be at the forefront of building high-quality mobile applications and advancing our Mobile Real User Monitoring (MRUM) initiatives. You ll capture and translate mobile performance data into actionable insights, helping improve the performance and user experience of mobile apps across various platforms. If you re passionate about mobile engineering, user experience, and observability this role offers a unique opportunity to merge these interests into a groundbreaking solution. Roles & Responsibilities Mobile Application Development: Design, develop, and maintain robust, high-performance mobile applications for iOS and Android using Swift, Kotlin, Flutter, or React Native. Testing & Quality Assurance: Implement unit, integration, and UI testing strategies to ensure the app s quality, stability, and regression coverage. Debugging & Profiling: Identify and resolve performance bottlenecks, ANRs, crashes, and memory leaks using tools like Android Studio Profiler, Xcode Instruments, or Flipper. Crash Analysis & Reporting: Integrate crash analytics tools and develop efficient incident tracking and resolution workflows. Performance Monitoring & Insights: Leverage telemetry, profiling, and analytics data to enhance app performance, responsiveness, and overall user experience. Observability Collaboration: Work with SRE and backend teams to export performance metrics, logs, and traces from mobile clients into centralized observability platforms. Code Quality: Write clean, modular, and well-documented code, adhering to best practices in mobile development and SDK maintenance. What You Bring Mandatory Skills: Mobile App Development: 3+ years of hands-on experience in mobile app development using Flutter, React Native, Swift, or Kotlin (experience in at least two of these). App Lifecycle & Performance: Strong understanding of mobile app lifecycle, UI rendering, asynchronous processing, state management, and performance optimization (ANRs, memory management, network latency). Debugging & Profiling Tools: Proficiency in debugging, profiling, and testing mobile applications using tools like Android Studio Profiler, Xcode Instruments, or Flipper. Crash Analytics: Experience integrating and using crash analytics and reporting tools. CI/CD & SDK Versioning: Familiarity with CI/CD pipelines, automated testing, and SDK versioning. Performance Instrumentation: Interest in observability, monitoring, and performance instrumentation with a willingness to learn OpenTelemetry and RUM concepts. Problem-Solving Mindset: Strong analytical and debugging skills, focused on enhancing performance and reliability. Nice-to-Have Skills: OpenTelemetry & SDKs: Exposure to OpenTelemetry SDKs or other instrumentation frameworks for capturing telemetry data (e.g., traces, metrics, logs). Mobile Observability: Familiarity with mobile observability backends. Session Replay & Mobile Analytics: Knowledge of session replay, user behavior tracking, or mobile analytics SDKs. SRE & Monitoring Practices: Understanding of SRE principles, monitoring best practices, and golden signals. Open Source Contributions: Contributions to open-source SDKs or mobile performance tools. Life at VuNet: At VuNet, we re building a world-class observability platform proudly Made in India. We re just getting started, and we re looking for people like you to join us in tackling some of the most complex challenges in the digital world. Our team is filled with passionate problem-solvers who thrive in a collaborative, fast-paced environment. We embrace continuous learning, adapt quickly, and stay ahead of emerging technologies like Gen AI. If you re looking to work on cutting-edge technology, make a real impact, and grow with a supportive team, you ll feel right at home here at VuNet. Benefits: Comprehensive health insurance coverage for you, your parents, and dependents. Mental wellness and 1:1 counseling support. A learning culture that promotes growth, innovation, and ownership. A transparent, inclusive, and high-trust workplace culture. Access to Gen AI and integrated technology workspaces. Supportive career development programs to expand your skills with various training opportunities.

Position: Vendor Management Associate Location: Bengaluru Department: Partner Operations Job Type: Full-Time About Laundryheap: Laundryheap is a fast-growing tech start-up that is transforming the laundry and dry cleaning industry. We offer a revolutionary service that picks up, cleans, and delivers laundry within 24 hours, and are currently available in 14 markets worldwide. After our successful launch, we are expanding our team to drive further growth and continue our global expansion. The Role: As a Vendor Management Associate, you will be a key player in supporting and enhancing the performance of our partner facilities across various regions. Reporting directly to the Compliance Manager, you will be responsible for ensuring smooth daily operations, resolving partner issues, and maintaining high-quality standards and scalability within our partner network. Your role will be crucial in driving performance, consistency, and operational excellence within our partner operations. Key Responsibilities: Oversee Daily Operations: Ensure consistent, high-quality service delivery from partner facilities, monitoring operations to maintain Laundryheap's standards. Partner Onboarding & Offboarding: Manage the end-to-end process for onboarding and offboarding partners, ensuring they meet operational standards and align with our business goals. Monitor & Support Partner Performance: Track and monitor Key Performance Indicators (KPIs) and partner performance, ensuring that operational targets are consistently met. Provide ongoing support to partners as needed. Conduct Regular Check-ins & Reviews: Lead virtual check-ins with partners to review their progress, address concerns, and reinforce expectations. Conduct monthly performance reviews covering key metrics such as capacity, quality, complaints, payments, and audit outcomes. Issue Resolution & Escalation Management: Proactively resolve partner issues and manage escalations to ensure minimal service disruptions and optimal partner satisfaction. Training & Development: Identify training needs for both new and existing partners and ensure that performance standards are consistently met. Organize and deliver training when necessary. Cross-Functional Collaboration: Collaborate with internal teams (e.g., Regional Associates, Operations) to support order processing, inventory management, and administrative tasks, ensuring smooth operational flow across functions. Continuous Improvement: Contribute to cross-functional initiatives, process improvements, and sourcing strategies to enhance overall partner performance and operational efficiency. Skills & Requirements: Strong Communication & Relationship Management: Excellent interpersonal skills with the ability to build and maintain positive relationships with internal teams and external partners. Analytical Ability: Strong analytical skills, with the ability to interpret data and present actionable insights to improve operational processes. Organizational Skills: Highly organized, proactive, and detail-oriented, with the ability to multitask and stay focused in a fast-paced, dynamic environment. Accountability & Adaptability: Strong sense of ownership and accountability, with the ability to adapt to changing priorities and work autonomously. Language Skills (Good to Have): Proficiency in French, Spanish, Hindi, Urdu, Arabic, or Bengali is a plus. Preferred Experience: CRM & BI Tools: Familiarity with CRM platforms, Business Intelligence tools, or Google Data Studio for performance tracking and reporting. International Operations: Exposure to managing international operations or B2B commercial processes, preferably in high-growth environments. Relevant Industry Experience: 2+ years of experience in a high-growth, operations-focused role. Experience in the laundry or dry cleaning industry is a plus. At Laundryheap, we offer a fast-paced, collaborative environment where you can take ownership of your role, grow your skills, and make a real impact from day one. If you're looking to build your career in operations and be part of a supportive and ambitious team, we'd love to have you on board.

Lead/Associate Manager Case Processing 1 Location: Bengaluru Employment Type: Full-Time About the Role We are seeking a dynamic and experienced Lead/Associate Manager Case Processing to join our Pharmacovigilance team in Bengaluru. This role requires deep domain knowledge, leadership capability, and hands-on experience in handling Individual Case Safety Reports (ICSRs) across various sources. The ideal candidate will be responsible for managing day-to-day operations, ensuring compliance with global regulatory requirements, and mentoring a team of case processors. Key Responsibilities Operational Oversight Oversee and ensure the timely processing of ICSRs in accordance with SLA/KPI metrics. Allocate tasks effectively across the team to meet project deliverables and workload requirements. Proactively monitor team performance and work closely with team members to resolve operational or domain-related challenges. Risk & Issue Management Identify, escalate, and mitigate risks related to deliverables, compliance, or resourcing. Serve as a point of contact for internal stakeholders and clients regarding operational queries or escalations. Team Leadership & Performance Management Conduct regular performance evaluations, provide constructive feedback, and support career development of team members. Guide and mentor the team and Subject Matter Experts (SMEs) in ICSR processes, compliance standards, and MedDRA coding. Support functional capability development within the team and leadership pipeline. Training & Quality Assurance Conduct process and project-specific training as needed to ensure team competence and readiness. Ensure adherence to quality standards by contributing to quality system documentation, SOPs, and procedural updates. Provide feedback and suggestions to strengthen client/internal workflows and ensure continuous improvement. Process Improvement & Strategic Contribution Suggest and implement process enhancements to improve efficiency, accuracy, and compliance. Contribute to the development of scalable and sustainable pharmacovigilance processes. Collaborate cross-functionally to support strategic goals and business growth initiatives. Required Experience & Knowledge In-depth understanding of ICH-GCP, GVP modules, 21 CFR, and relevant global regulatory requirements. Proven expertise in managing high-volume ICSR workloads, including serious, non-serious, and potentially serious reports. Experience processing ICSRs from diverse sources: spontaneous, literature, solicited, regulatory authorities, and clinical trials. Exposure to therapeutic areas such as rare diseases and oncology is highly desirable. Experience in literature screening and review would be an added advantage. Proficient in MS Office applications (Excel, Word, Outlook, PowerPoint). Candidate Profile Education: Master s degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements. Experience: 10 12 years of relevant experience in pharmacovigilance, case processing, or related functions. Strong leadership skills with a proven ability to train, mentor, and manage cross-functional teams. Demonstrated ability to allocate resources, manage competing priorities, and maintain high-quality standards. Proactive, process-driven mindset with a commitment to continuous improvement and regulatory compliance. Work with a global leader in drug safety and pharmacovigilance services. Lead high-performing teams and contribute to the delivery of impactful healthcare solutions. Be part of a collaborative environment that values innovation, learning, and operational excellence. Apply now to lead meaningful work that impacts patient safety around the world. Qualification : Masters degree in Life Sciences, Pharmacy, or Medicine (or higher), aligned with project requirements

Plant HR Executive / Generalist Location: Bengaluru Department: Plant HR Designation: Executive Experience: 3 to 4 Years Education: MSW / MBA (HR) Job Summary As a Plant HR Executive at Sansera Engineering, you will be responsible for supporting a wide range of HR activities within the manufacturing facility. This includes manpower planning, grievance handling, payroll coordination, compliance, and employee engagement. The role requires a hands-on HR professional who can balance administrative efficiency with employee-centric support. Key Responsibilities 1. Floating Manpower Management Manage timely recruitment and deployment of contract/floating manpower. Liaise with manpower agencies to ensure optimal workforce availability for all shifts. 2. Grievance Handling Serve as the first point of contact for contract employee issues. Address and resolve grievances in a timely, fair, and policy-compliant manner. 3. MIS Reporting Generate and maintain monthly reports on attendance, manpower, attrition, and recruitment. Support HR planning with data insights and dashboards. 4. Payroll Support Assist in attendance reconciliation, leave tracking, and overtime validation. Coordinate with the payroll team to ensure accurate and timely salary processing. 5. Facility Operations (Canteen, Transport & Security) Monitor and manage daily operations in coordination with service vendors. Ensure SLA adherence and address employee feedback related to these services. 6. Employee Engagement & Communication Organize engagement activities, cultural events, and welfare initiatives. Support the creation of an inclusive and motivated work environment. 7. General Administration Oversee housekeeping, stationery, and basic facility maintenance. Ensure compliance with safety, hygiene, and company policies. 8. Continuous Improvement (Kaizen) Encourage employee participation in Kaizen initiatives. Track and document implementation of improvement suggestions. Skills & Competencies Strong interpersonal and communication skills. Proficient in MS Office (Excel, Word, PowerPoint). Basic knowledge of labor laws, HR compliance, and statutory requirements. Effective problem-solving and coordination abilities. Ability to independently manage field-level and administrative responsibilities. Qualification : MSW / MBA (HR)

Job Title: Product Manager Location: Bangalore Experience Required: 2+ years Qualification: Any Graduate Role Overview Medi Assist is seeking a Product Manager to lead key modules of our flagship MAtrix claims processing platform. This role is central to driving innovation in healthcare claims processing through AI-enabled automation, enhanced operational efficiency, and a seamless user experience. You'll collaborate closely with engineering, operations, and business stakeholders to deliver impactful product outcomes in a fast-paced, tech-driven environment. Key Responsibilities Product Ownership: Manage the complete lifecycle of assigned product modules from ideation and development to deployment and transition to operations. Stakeholder Collaboration: Gather requirements, prioritize features, and align product goals with input from engineering, operations, and other cross-functional teams. AI Integration: Champion the use of AI/ML technologies to enhance claim processing accuracy and reduce turnaround time. User Experience: Optimize internal and external user journeys, ensuring the platform remains intuitive, responsive, and efficient. Qualifications & Skills Experience: Minimum 2 years in product management, preferably in health tech, insurance, or enterprise SaaS platforms. Technical Acumen: Understanding of AI/ML applications in product development and familiarity with software development processes. Analytical Thinking: Strong problem-solving skills with a data-driven approach to decision-making and product optimization. Communication: Excellent verbal and written communication skills, capable of conveying complex ideas clearly to both technical and non-technical audiences. Work at the intersection of technology and healthcare, driving meaningful impact Be part of a collaborative and forward-thinking team Opportunity to shape the future of AI-driven claims processing Qualification : Any Graduate

Position: Enquiry Processing Associate Marketing Department: Marketing Extension Location: Bengaluru Role Overview: We're looking for a responsive and detail-oriented Enquiry Processing Associate to manage incoming enquiries from Key Account Managers (KAM) through phone, email, and chat. This role involves accurately processing enquiries, providing product information, resolving issues, and collaborating across teams to ensure excellent customer service. Key Responsibilities: Respond promptly and professionally to enquiries from KAM via phone, email, and chat. Accurately process and document all enquiries in the company system. Provide clear and detailed information regarding products, services, and company policies to KAM on a daily basis. Resolve customer issues efficiently and escalate complex cases to the relevant departments or personnel. Maintain current knowledge of company products, services, and technologies. Work closely with other departments to ensure enquiries are addressed comprehensively and promptly. Generate, present, and analyze reports on enquiry trends to support continuous improvement. Qualifications & Skills: Bachelor s degree in Business Administration (BBA) or any other discipline. Excellent communication skills, both written and verbal. Strong attention to detail and organizational skills. Ability to work collaboratively in a team environment. Proficient in using communication tools and enquiry management systems. Qualification : Bachelors degree in Business Administration (BBA) or any other discipline.

Cloud Architect Bangalore, India Location: Bangalore (Bengaluru) Experience: 8 to 15 Years Industry: IT Software / Cloud Computing Job Summary: We are seeking a seasoned Cloud Architect with deep expertise in designing and implementing secure, scalable cloud solutions across public and private cloud platforms. The ideal candidate will have strong knowledge of enterprise application and integration patterns, cloud-native microservices, and security architecture. Key Responsibilities: Architect and design cloud solutions leveraging AWS, Microsoft Azure, and Google Cloud Platform (GCP) Develop microservices-based applications using Docker and Kubernetes, and deploy them on cloud platforms Define security architectural requirements, including threat modeling, identity and access management, PKI, and secrets management Ensure cloud environments adhere to security protocols, compliance standards, and best practices for authentication and authorization Work with a wide range of cloud services including storage, networking, and security components Apply knowledge of Big Data ecosystems such as Hadoop and NoSQL databases to design scalable data processing architectures Deploy and manage cloud infrastructure using Terraform for infrastructure as code (IaC) Utilize configuration management tools like Puppet, Chef, and continuous integration tools such as Git and Jenkins Collaborate within Agile teams to deliver cloud architecture solutions efficiently Stay updated on emerging open-source technologies and integrate them into cloud architectures when applicable Required Skills & Qualifications: Extensive experience with both public and private cloud technologies Strong understanding of Enterprise Application Patterns and Integration Patterns Hands-on experience with containerization, microservices, and orchestration tools (Docker, Kubernetes) In-depth knowledge of cloud security, including threat modeling and compliance requirements Proficiency in managing cloud infrastructure on AWS, Azure, and/or GCP Familiarity with Big Data platforms and NoSQL databases Skilled in Infrastructure as Code (IaC) tools, especially Terraform Experience with automation and configuration management tools like Puppet, Chef, Git, and Jenkins Comfortable working in Agile development environments Preferred Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or related field Relevant cloud certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Cloud Professional Architect Strong communication skills to articulate complex cloud architectures to diverse stakeholders Lead the design of innovative, secure, and scalable cloud architectures Work with cutting-edge cloud and container technologies in a dynamic environment Opportunity to grow professionally with access to training and certifications Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or related field

Data Privacy Compliance Specialist Location: Bangalore, India Office About the Team Rubrik s Legal Team is at the heart of our mission to secure the world s data. We provide essential guidance across contract management, intellectual property, employment law, privacy, trade compliance, and litigation. Our team thrives on open debate, innovation, and ownership, contributing to building an iconic company. Rubrik is growing rapidly and evolving join us to be unstoppable, together. About the Role Rubrik is looking for a Data Privacy Compliance Specialist to strengthen and manage our global privacy program. The ideal candidate will have hands-on experience with privacy management accountability frameworks (PMAF), compliance auditing, and implementing data protection practices aligned with evolving global regulations. This role requires working collaboratively across procurement, engineering, product management, legal, and information security teams worldwide to maintain compliance and mitigate privacy risks. What You ll Do Conduct internal and coordinate external privacy audits as needed. Assess and monitor privacy compliance of third-party vendors and service providers. Continuously review data handling practices to ensure compliance with internal policies and global regulations. Develop, maintain, and enforce data privacy policies and procedures aligned with legal requirements and business objectives. Maintain detailed documentation to demonstrate compliance and accountability. Manage and update an inventory of personal data processing activities, including data flows and classifications. Oversee cross-border data transfer mechanisms ensuring adherence to applicable privacy laws. Lead internal privacy reviews, supporting engineering and data governance teams with data mapping, documentation, and privacy impact assessments. Collaborate with teams to implement privacy risk mitigation solutions while ensuring regulatory adherence. Develop and deliver privacy training to internal stakeholders to raise awareness and ensure compliance with privacy responsibilities. Experience You ll Need Minimum 3+ years of experience in data privacy compliance, preferably with exposure to Privacy Management Accountability Frameworks (PMAF). Strong knowledge of global data protection regulations such as GDPR, CCPA, CPRA, and relevant industry standards. Proven expertise in data mapping, risk assessments, and conducting privacy audits. Excellent communication and stakeholder engagement skills across diverse teams. Certifications such as CIPP-E, CIPM, CIPT, CISSP preferred; Juris Doctor (JD) is a plus. Skills Required Deep understanding of IT, SaaS, and cloud provider compliance challenges. Solid knowledge of information security principles and best practices. Proficiency with privacy management tools like OneTrust for data mapping and assessment automation. Basic understanding of cookies and marketing technology systems. Ability to clearly articulate complex privacy and security concepts to both technical and non-technical audiences. Join Us in Securing the World's Data Rubrik (NYSE: RBRK) is on a mission to secure the world s data with Zero Trust Data Security . Our platform leverages machine learning to secure enterprise, cloud, and SaaS data, helping organizations ensure data integrity, availability, risk monitoring, and rapid recovery from cyberattacks and operational disruptions.

Assistant Company Secretary Location: Bengaluru, India Company: ShopUp HQ Role Overview As an Assistant Company Secretary at ShopUp, you'll be pivotal in ensuring our group of private limited companies strictly adheres to corporate governance and regulatory compliance. You'll facilitate seamless communication between the Board of Directors, shareholders, and regulatory bodies, managing all aspects of board and shareholder meetings, statutory filings, and governance practices. This role is key to maintaining operational excellence and supporting the company s legal and compliance framework. Key Responsibilities Organize and coordinate Board of Directors meetings and General Meetings of shareholders as per applicable regulations. Ensure timely distribution of meeting notices, agendas, and related documents to the Board and shareholders. Accurately record, maintain, and preserve minutes of Board and shareholder meetings in compliance with regulatory standards. Manage share capital structure, including share allotments, transfers, and dividend processing for all group entities. Advise and support Board members on their statutory duties and governance obligations under the laws enforced by the Registrar of Joint Stock Companies (RJSC). Execute contracts, agreements, and lease documents on behalf of the company as authorized. Communicate Board decisions effectively to relevant departments for timely implementation. Maintain well-organized records of all corporate governance documents and correspondence. Guide company staff in understanding and fulfilling governance and compliance responsibilities. Champion best practices in corporate governance through monitoring, advising, and timely reporting. Facilitate the preparation, publication, and dissemination of annual reports and shareholder communications. Ensure timely and accurate submission of all regulatory filings, license renewals, and compliance reports. Liaise proactively with regulatory authorities including BSEC, DSE, CSE, CDBL, RJSC, and BIDA, keeping the Board informed of any regulatory or statutory updates. Undertake any other tasks assigned by senior management related to governance and compliance. Qualifications & Experience Educational Qualification:Master s degree in Business Administration, Law, or a related field from a reputed university or institution, either domestic or international. Professional Experience:Minimum 5 years of relevant experience in company secretarial practice, corporate governance, or compliance management. Qualification : Masters degree in Business Administration, Law, or a related field from a reputed university or institution, either domestic or international.

Lead Data Scientist Location: Bengaluru, India Employment Type: Full-time, Hybrid About Neuron7.ai Neuron7.ai is a rapidly growing AI-first SaaS company creating service intelligence products that are transforming industries such as high-tech devices, manufacturing, and medical devices. Backed by top Silicon Valley venture capitalists and an esteemed group of angel investors, we are recognized as a startup to watch. Our AI-driven platform helps enterprises make accurate service decisions at scale by delivering service predictions in seconds. By analyzing structured and unstructured data, alongside insights from leading experts, we empower service leaders to improve key metrics like first-call resolution, turnaround time, and service margins. At Neuron7.ai, you'll be part of a dynamic and innovative team that is redefining service intelligence. We value creativity, collaboration, and a commitment to pushing boundaries. Our goal is to lead the AI revolution in service decision-making, and we want you to be a part of that journey. About the Team As a Lead Data Scientist, you ll play a pivotal role in designing, developing, and deploying NLP-driven solutions for processing and analyzing large volumes of unstructured data. Your deep technical expertise will help launch AI products that directly impact users. You ll also mentor junior team members, ensuring technical excellence and fostering growth within the team. You'll collaborate closely with cross-functional teams and customers to solve complex challenges and create impactful AI solutions. What You ll Do: Lead NLP Development: Oversee the development and deployment of NLP-based solutions for processing and analyzing unstructured data at scale. Machine Learning Model Development: Design, train, and optimize machine learning models using popular libraries such as PyTorch, NLTK, and Scikit-learn. Cloud Deployment: Architect and deploy AI/ML products on cloud platforms such as Azure, GCP, or AWS. Collaboration: Work with data engineering teams to ensure seamless integration of AI models into production systems. Data Analytics: Perform advanced SQL analytics to extract actionable insights from structured datasets. Mentorship: Guide and mentor junior data scientists, fostering a culture of technical excellence within the team. Customer Engagement: Work closely with customers to understand their needs and translate those into technical solutions. Communicate complex technical concepts to non-technical stakeholders. Stay Current: Keep up-to-date with the latest advancements in NLP and machine learning to ensure best practices and cutting-edge solutions are applied. What We re Looking For: Experience: Minimum 10 years of experience in data science, specifically focused on NLP and unstructured data processing. Track Record: Proven experience in launching NLP-driven products to live users. Technical Expertise: Expertise in Python and libraries such as PyTorch, NLTK, and Scikit-learn. Hands-on experience with Transformer-based models (e.g., BERT, GPT). Cloud Proficiency: Strong experience with cloud platforms like Azure, GCP, or AWS for hosting and deploying AI/ML products. Data Engineering Knowledge: Familiarity with data engineering pipelines and best practices for scalable AI model deployment. SQL Proficiency: Proficient in SQL for data manipulation and advanced analytics. Problem-Solving: Excellent problem-solving skills with a strong ability to work with large-scale datasets. Leadership & Communication: Strong interpersonal and communication skills, with the ability to mentor team members and interact effectively with customers. Preferred Skills: MLOps Knowledge: Understanding of MLOps practices for model deployment, monitoring, and lifecycle management. Data Processing Tools: Familiarity with tools like Airflow, Spark, or similar frameworks for data processing. Customer-Facing Experience: Background in working with customer-facing applications and APIs to deliver AI-powered solutions. What We Do and Value: At Neuron7.ai, we prioritize integrity, innovation, and a customer-centric approach. Our mission is to enhance service decision-making using advanced AI technology, and we are committed to delivering excellence in all aspects of our work. Company Perks & Benefits: Competitive salary, equity, and spot bonuses Paid sick leave Latest MacBook Pro for your work Comprehensive health insurance Paid parental leave Hybrid work model with flexibility to work from our vibrant Bengaluru office Our Commitment to Diversity and Inclusion: Neuron7.ai is committed to fostering a diverse and inclusive workplace. We ensure equal employment opportunities without discrimination based on race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, marital status, or any other characteristic protected by law. If you re passionate about building innovative AI-driven solutions and want to be part of a forward-thinking team, we d love to hear from you!

Job Title: Node.js Developer Experience: 3+ Years Location: Bangalore Responsibilities Collaborate within an Agile team to develop applications and services. Contribute to team and organizational improvements in process and infrastructure. Build customer-facing UI and back-end services for payment processing administration and management. Code, test, and operate Node.js-based services. Use tools and ingenuity to identify and fix defects before they become a problem. Requirements In-depth knowledge of Node.js with serverless frameworks for AWS Lambda Server. Hands-on experience with HTML, CSS, and AJAX. Development experience in designing object-oriented JavaScript and SVG. Familiarity with web libraries and frameworks such as AngularJS, Polymer, and Closure. Knowledge of the full web stack, including protocols and web server optimization techniques. Strong analytical and problem-solving skills. Attention to detail.

Job Title: Technology Support II Location: Bengaluru, India Department: Corporate Technology Team, JPMorgan Chase Job Description As a Technology Support II within the Corporate Technology team at JPMorgan Chase, you will leverage best practices in software engineering to solve complex business problems and drive excellence in technology solutions. You will be responsible for working on small to medium projects independently and collaborating with cross-functional teams to enhance your understanding of business needs and relevant technologies. This role involves championing site reliability practices, applying your experience in Agile SDLC, and proficiency with development toolsets. You will have a solid understanding of application, data, and infrastructure architecture, and effectively use ETL software such as Ab Initio. Staying updated on industry trends, leveraging your knowledge of financial instruments, and fostering an innovative culture will be key to your success. You will apply your software skills in business analysis, development, maintenance, and improvement, all while collaborating within large teams to achieve the organization s goals. Key Responsibilities Site Reliability: Champion site reliability culture, providing technical influence across the team. Agile Practices: Apply your experience with Agile SDLC and proficiency with development tools. Application & Infrastructure Architecture: Demonstrate solid knowledge in application, data, and infrastructure architecture disciplines. ETL Software Usage: Utilize Ab Initio ETL software effectively to process and integrate data. Industry Awareness: Stay informed about technology trends and best practices across the industry. Financial Instrument Knowledge: Leverage knowledge of various financial instruments in your work. Innovation Culture: Foster an innovative culture, bringing passion and creativity to problem-solving. Software Skills Application: Apply your software skills in business analysis, development, maintenance, and improvement. Collaboration: Collaborate effectively in large teams to meet organizational goals. Independent Work: Work independently and take the initiative on tasks and projects. Required Qualifications, Capabilities, and Skills Training & Certification: Formal training or certification in application support concepts, with 2+ years of applied experience. Programming & Scripting: Experience in Python or similar programming languages. Automation Tools: Experience with automation tools such as Ansible, Autosys, or Control-M. Site Reliability Knowledge: Emerging knowledge of reliability, scalability, performance, security, and site reliability best practices. Monitoring & Alerting: Familiar with service level objective alerting and monitoring tools (e.g., Splunk, Datadog, Dynatrace). CI/CD Tools: Familiar with continuous integration and delivery tools such as Jenkins, GitLab, or Terraform. Automation with Terraform & Python: Emerging knowledge of Terraform and automation in Python. Containers & Orchestration: Emerging knowledge of containers and container orchestration tools (e.g., ECS, Kubernetes, Docker). Collaboration Skills: Strong communication and collaboration skills, with the ability to thrive in a fast-paced, dynamic environment. Preferred Qualifications Cloud Experience: Experience with cloud platforms (preferably AWS) and setting up infrastructure using Terraform. Platform Experience: Advantageous to have experience supporting applications on platforms such as Databricks, Snowflake, or AWS EMR. Virtualization & Cloud Architecture: Knowledge of virtualization, cloud architecture, and services for automated deployments. About JPMorgan Chase JPMorgan Chase is one of the oldest and most prominent financial institutions in the world. With over 200 years of history, we provide innovative financial solutions to millions of consumers, small businesses, and some of the world's largest corporate, institutional, and government clients. Our services span across investment banking, consumer banking, small business banking, commercial banking, financial transaction processing, and asset management. Join us and be part of a global leader in the financial services industry.

Job Description You are a strategic thinker passionate about driving solutions in Analytics Solutions. You have found the right team. As an Analytics Solutions Associate in our Finance team, you will spend each day defining, refining and delivering set goals for our firm. You will be responsible for the design, implementation and execution of end-to-end processes supporting U.S. Regulatory Reporting including Consolidated, Capital, Standalone and CCAR/DFAST reporting, regulatory reporting training and exam management. Additionally, FRRA drives broader strategic initiatives across external reporting including accountability, error and issue management, manual adjustments, variance analysis, quality assurance and the target U.S. Regulatory Reporting platform. The FRRA Innovation team sits within FRRA and is responsible for leading the development and implementation of Business Intelligence, Data Analytics and Intelligent automation solutions, identifying and delivering process automation and technology innovation, supporting the reporting production close, and helping to define and design multi-year business infrastructure strategy. Job Responsibilities Implement process automation solutions across the business using Business Intelligence tools. Drive process discovery through partnerships with key stakeholders in the business. Follow established project lifecycle from end to end to deliver timely, efficient, and fit-for-purpose solutions. Engage partners such as FRRA process owners, Center of Excellence teams, and Control partners through established forums. Assist with various aspects of project management including development of project plans, task management, design, testing scenarios and analysis, implementation, and procedural / operating model documentation. Collaborate with system / data owners and business project teams to improve overall data quality and implement tactical solutions to automate repetitive, manual data clean-up and aggregation work. Develop expertise in existing and future strategic data source systems to streamline and improve information content, transparency, and delivery. Communicate summary of analysis and findings thoroughly and succinctly (summary of facts, data sources, analyses performed, conclusions, and recommendations) to various stakeholders, including executive leadership and participate/lead Innovation forums. Stay up-to-date with industry trends and best practices in process automation, analytics, and innovation. Required Qualifications, Capabilities, and Skills Minimum 3 years experience in design and delivery of analytics, reporting and process automation solutions. Advanced data transformation skills using Alteryx and/or Python. Experience with data visualization tools (e.g., Tableau, Power BI) and analytics platforms. Strong project management skills with the ability to manage multiple projects simultaneously. Good analytical and presentation skills. Willingness to learn and adopt new cutting edge technologies, toolsets and techniques. Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams. Preferred Qualifications, Capabilities, and Skills Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Finance experience a plus. Certifications in process automation or data analytics. Knowledge of SQL and/or RPA tools like UIPath. Experience with process review, discovery and reengineering. Understanding of workflow automation tools such as Pega or ServiceNow. Experience in a similar role within a fast-paced, innovative environment. About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. Qualification : Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Finance experience a plus.

Job Description We have an exciting and rewarding opportunity for you to take your software engineering career to the next level. As a Lead Solutions Analyst at JPMorgan Chase within the Asset and Wealth Management Technology team, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives. Job Responsibilities Lead the analysis and design of complex business solutions ensuring alignment with business goals and objectives. Collaborate with stakeholders to gather and document business requirements, translating them into functional specifications. Create and maintain a backlog of initiatives, epics and stories for technology team to execute. Build and maintain strong relationships with key stakeholders, acting as a trusted advisor and point of contact for solution-related inquiries. Facilitate workshops and meetings to gather feedback, address concerns, and ensure stakeholder alignment. Ensure solutions meet quality standards and comply with relevant regulations and industry best practices. Conduct regular reviews and audits to identify areas for improvement and implement corrective actions as needed. Required Qualifications, Capabilities, and Skills Formal training or certification on software engineering concepts and 5+ years applied experience. Strong analytical and problem-solving skills, with the ability to think strategically and critically. Experience of Yardi, Chatham, Argus - Mandatory. Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels. Experience with project management methodologies and tools, such as Agile, Scrum, or Waterfall. Knowledge of real estate industry trends, emerging technologies, and best practices to drive innovation and improvement within the organization. Ability to identify opportunities for process optimization and efficiency gains in real estate operations, implementing changes as appropriate. Preferred Qualifications, Capabilities, and Skills Strong problem-solving skills and ability to work independently or collaboratively within a team. Ability to learn quickly and adapt to new technologies and business requirements. Excellent verbal and written communication skills. Numerate degree or equivalent (Computer Science, Engineering, Finance, Mathematics). About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

About FalconX At FalconX, we re not just a team; we are a pioneering group of operators, investors, and builders on a mission to transform institutional access to the world of crypto markets. Bridging the gap between traditional finance and cutting-edge technology, we address the most pressing challenges of the digital asset space. The crypto market is complex and fragmented, lacking products and services that mirror the trading strategies, structures, and liquidity of conventional financial markets. FalconX is here to simplify this offering a comprehensive solution that caters to all digital asset strategies, enabling seamless navigation in the fast-evolving crypto landscape. Job Title: Accounts Payable (P2P) Specialist What You ll Do: As an Accounts Payable (P2P) Specialist at FalconX, you ll play a critical role in managing the financial and operational processes that fuel our growth. You ll be responsible for overseeing various elements of the Procure-to-Pay (P2P) cycle, ensuring smooth invoice processing, vendor management, and reporting. In this role, you ll collaborate with teams across the company, contributing to the accuracy and efficiency of our financial systems. Key Responsibilities: Manage Procure-to-Pay (P2P) Cycle Handle invoice processing, purchase orders, contract management, and employee reimbursements. Ensure timely and accurate processing of all vendor invoices and payments. Account for Prepaid Expenses Oversee the amortization of prepaid items, provisions, and accruals, ensuring accurate financial reporting and smooth financial operations. Reconcile Vendor/Payables Accounts Perform regular vendor reconciliations to ensure accounts are accurate and resolve discrepancies as needed. Handle Inter-Company Transactions Monitor inter-company balances and manage invoicing, settlements, and tax transfer pricing arrangements. Work with ERP Systems (NetSuite, Oracle) Utilize ERP systems to streamline and manage Accounts Payable functions, such as processing invoices, purchase orders, and accruals. Collaborate with Stakeholders Work closely with controllers, suppliers, and internal teams to resolve issues and ensure smooth operations and financial compliance. Support Audit Processes Assist with external audits and ensure compliance with audit requirements, providing necessary reports and documentation. Oversee Legal Entity Reporting Ensure timely and accurate reporting for jurisdiction-specific filings, including quarterly and annual filings. Required Qualifications: Educational Background: Bachelor s degree in Accounting or a related field. Experience: 4-10 years of experience in Accounts Payable (P2P), with a focus on vendor management, invoice processing, and accruals. Professional Certifications: Semi-qualified Chartered Accountant is a plus. Industry Experience: Previous experience in a corporate setup or start-up environment. Tech Savvy: Proficient in ERP systems like NetSuite or Oracle, with hands-on experience in invoice processing and accounts payable tasks. Communication Skills: Strong verbal and written communication skills with a focus on compliance and vendor payment processes. Independence & Initiative: Self-motivated with a high degree of independence and initiative in driving tasks and resolving issues. Consolidation Expertise: Experience in consolidating expenses across various entities and delivering accurate Group expense reports monthly. As part of the FalconX team, you ll have the opportunity to work in one of the most exciting sectors at the intersection of traditional finance and emerging technologies. You ll join a dynamic, fast-paced environment with an innovative, forward-thinking team that s at the forefront of revolutionizing how institutional clients access and engage with crypto markets. This role offers not only great professional growth but also the opportunity to make a real impact in an evolving space. Qualification : Bachelors degree in Accounting & Semi Qualified Chartered Accountant.

Full-Stack Developer - Windows on Snapdragon Platform Team Company Qualcomm India Private Limited Job Area Engineering Group > Software Engineering General Summary Qualcomm Technologies Inc., the maker of the industry-leading Snapdragon SoCs, is the largest provider of complete chipset solutions for Microsoft Windows on Snapdragon products. Qualcomm is committed to developing solutions for the next generation of Windows on Snapdragon devices. The ideal software engineer will act as a key member of an Agile Scrum Team and play a pivotal role in the end-to-end lifecycle of all Windows-on-Snapdragon product lines. This role requires strong software development skills to act as a hands-on contributor responsible for gathering requirements, designing, and developing improvements to the Windows-on-Snapdragon continuous integration build systems, software release process, and developer operations tools. Strong communication and collaboration skills are essential, as this platform team works closely with internal and external teams to bring up, support, triage, and resolve issues on Qualcomm chipsets. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or related field and 2+ years of Software Engineering or related work experience. OR Master s degree in Engineering, Information Systems, Computer Science, or related field and 1+ year of Software Engineering or related work experience. OR PhD in Engineering, Information Systems, Computer Science, or related field. 2+ years of academic or work experience with Programming Languages such as C, C++, Java, Python, etc. Key Responsibilities Design, develop, test, and maintain web applications using Python and C#. Implement front-end interfaces using ASP.net, HTML, CSS, and JavaScript. Design and maintain SQL databases, writing efficient SQL queries. Develop and maintain automation scripts using PowerShell, CMD, and BAT. Work within version control systems such as Git and Perforce. Contribute to embedded Windows software development with solid programming skills. Apply strong understanding of Operating System concepts, both Windows and Linux. Participate in Windows and/or Linux kernel development activities. Preferred Qualifications 2-5 years of Software Engineering or related work experience. Proficiency in Python, C/C++/C#, SQL, and Shell Scripting. Strong communication and interpersonal skills. Effective problem-solving and debugging capabilities. Experience with Windows OS internals. Experience debugging device drivers using WinDbg, JTAG, or similar tools. Basic understanding of processor architecture and cache subsystems. Experience with PC software development (System BIOS, UEFI, ACPI, Drivers, Applications). Working knowledge of Jenkins and Artifactory. Hands-on experience with Windows program/driver development. Proficiency in Visual Studio as an integrated development environment. Exposure to ARM assembly. Basic understanding of Embedded OS (Kernel architecture, OS services, heap, memory management, multi-core processing, multi-threading, and crash debugging). Strong motivation and ability to learn quickly. Equal Opportunity Employer Statement Qualcomm is an equal opportunity employer. If you are an individual with a disability and need an accommodation during the application/hiring process, Qualcomm is committed to providing an accessible process. You may email [email protected] or call Qualcomm s toll-free number listed on their careers page. Upon request, Qualcomm will provide reasonable accommodations to support individuals with disabilities during the hiring process. (Please note: this email address is intended solely for accommodation requests. Qualcomm will not respond to requests for application status updates or resume inquiries through this contact.) Recruitment Policy Qualcomm s Careers Site is exclusively for individuals seeking employment directly with Qualcomm. Staffing agencies and third-party recruiters are not authorized to submit profiles, applications, or resumes via this site. Any such submissions will be considered unsolicited, and Qualcomm will not be responsible for any associated fees. Compliance Notice All Qualcomm employees must adhere to applicable company policies and procedures, including but not limited to those regarding security, confidentiality, and protection of proprietary information, in compliance with applicable laws.

Software Engineer - Platform Power (Windows on Snapdragon Team) Company Qualcomm India Private Limited Job Area Engineering Group > Software Engineering General Summary We are seeking a Software Engineer to work in the platform power area of the Windows on Snapdragon team. The selected candidate will be responsible for designing, developing, and validating device power management, microprocessor power management, and thermal management for various Windows on Snapdragon products. The objective is to achieve optimal power and performance from the chipset. Minimum Qualifications Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field. Required Skills and Experience Experience in Embedded Windows software development and driver programming. Solid understanding of Operating System concepts. Hands-on experience with Windows kernel driver development. Experience implementing power/thermal management software, state machines, ACPI, and UEFI. Strong programming skills in C/C++, Shell Scripting, or Python. Proficiency in debugging ARM or other SoC embedded systems. Excellent communication and interpersonal skills. Strong analytical, problem-solving, and debugging capabilities. Ability to collaborate across teams and drive task completion. Technical Expertise 1+ years of Software Engineering or related work experience. Expertise in C/C++ programming. Knowledge of Windows OS internals and Windows driver development related to power/thermal management. Experience with Windows device driver programming and debugging using tools like WinDbg, JTAG, etc. Familiarity with ARM processor architecture and assembly language. Exposure to PC software components such as System BIOS, UEFI, ACPI, Drivers, and Applications. Understanding of Embedded OS concepts, including Kernel architecture, OS services, memory management, multi-core processing, multi-threading, and crash debugging. Knowledge of OS/system performance profiling and optimization techniques. Strong written and verbal communication skills, along with a high level of motivation and eagerness to learn. Qualification : Bachelor's degree in Engineering, Information Systems, Computer Science, or a related field.

Job Title: Senior Manager Accounts Payable About PhonePe Group PhonePe is India s leading digital payments company with 500 million registered users and 37 million merchants, covering over 99% of India s postal codes. Building on its leadership in digital payments, PhonePe has expanded into financial services, including insurance, mutual funds, stock broking, and lending. It has also ventured into adjacent tech-enabled businesses such as Pincode for hyperlocal shopping and Indus App Store, India s first localized app store. The PhonePe Group is a portfolio of businesses aligned with the company s vision to offer every Indian an equal opportunity to accelerate their progress by unlocking the flow of money and access to services. Culture At PhonePe, we create an environment that empowers people to give their best every day. We trust our team to do the right thing and provide the space to own your work from start to finish. Enthusiasm for technology is at the heart of PhonePe, and if you're passionate about building solutions that impact millions, ideating with the best minds, and executing with purpose and speed, we want you on our team! Experience: 7 to 10 years experience Job Summary We are looking for a highly skilled and detail-oriented Senior Manager Accounts Payable to oversee the Procure-to-Pay (P2P) process and lead accrual and cost management processes. The ideal candidate will have a strong background in accounting standards, accrual management, cost analysis, and AP-related reporting. This role requires effective team leadership, stakeholder collaboration, and a focus on continuous process improvements to ensure seamless accounts payable operations. Key Responsibilities Accounts Payable & Procure-to-Pay Process: Oversee the Procure-to-Pay (P2P) process, ensuring timely and accurate vendor payments. Manage vendor reconciliations, advance payments, and the resolution of outstanding issues. Ensure compliance with company policies, taxation laws (GST/TDS), and regulatory requirements in AP operations. Financial Reporting & Accrual Management: Perform indirect cost analysis and reporting, ensuring accurate cost allocation. Manage indirect cost accruals, ensuring timely and accurate recognition of expenses. Oversee AP-related monthly, quarterly, and yearly financial reporting for management and auditors. Drive cost optimization initiatives by identifying opportunities for process efficiency. Audit & Compliance: Lead internal and external audits related to Accounts Payable. Ensure compliance with accounting standards and internal financial controls (ICFR). Implement best practices to improve governance and risk management in AP operations. ERP & System Implementation: Manage and optimize Accounts Payable processes within Fusion ERP or similar platforms (preferable). Support automation initiatives to improve efficiency and accuracy in invoice processing. Team Leadership & Stakeholder Management: Lead and mentor a team, ensuring efficient work allocation and monitoring. Collaborate with procurement, finance, and business stakeholders to streamline processes. Maintain strong written and oral communication skills to effectively engage with internal and external partners. Key Requirements Qualification: Chartered Accountant (ICAI) with 8 10 years of post-qualification experience. Experience: Strong knowledge of accounting standards and AP-related financial reporting. Skills: Expertise in P2P process management, cost analysis, accrual management, and indirect cost reporting. Audit Exposure: Exposure to AP-related audits (Statutory, Tax, Internal, ICFR). ERP Systems: Proficiency in ERP systems (Fusion ERP preferred). Leadership: Strong team management and leadership skills. Communication: Excellent written and verbal communication skills. PhonePe Full-Time Employee Benefits Insurance Benefits: Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance. Wellness Program: Employee Assistance Program, Onsite Medical Center, Emergency Support System. Parental Support: Maternity and Paternity Benefits, Adoption Assistance Program, Day-care Support. Mobility Benefits: Relocation Benefits, Transfer Support Policy, Travel Policy. Retirement Benefits: Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment. Other Benefits: Higher Education Assistance, Car Lease, Salary Advance Policy. Why Work at PhonePe PhonePe offers a rewarding experience, with great people, a work environment that thrives on creativity, and the opportunity to take on roles beyond the defined job description. Join us and be part of a company that values innovation, growth, and your career development! Qualification : Chartered Accountant (ICAI) with 810 years of post-qualification experience

We are looking for a proactive Technology Enthusiast to join us as IT Service Manager for Bangalore. You will control the entire lifecycle of our mobile estate from device procurement through retirement and optimize costs and usage with global Enterprise Mobility Management (EMM). A passion for technology, excellent analytical skills, and the ability to thrive in a cross-cultural environment are key attributes we seek. If you are curious, driven, and eager to explore new possibilities, we'd love to talk to you about this exciting opportunity. About You experience, education, skills, and accomplishments Collaborate with cross-functional teams and 3rd party to address service issues, fostering effective communication and coordination to achieve resolution. Bachelor s degree in Computer Science, Engineering, Mathematics, etc or equivalent experience. Minimum 5 years of experience in Troubleshoot and resolve complex hardware, software, and network-related problems Oversee enterprise mobility suite from cost optimization to device lifecycle management with managed mobility service experience It would be great if you also had . . . Experience in building, managing, and maintaining a knowledge base containing policies, procedures, documentation, and knowledge base articles This role involves working closely with various departments (IT, T&E, Finance and 3rd Party Supplier) to optimize mobile device usage, manage mobile expenses, and ensure compliance with company policies. Proficiency in personal computer operating systems, security and office automation software, including Microsoft Windows 10, Teams, Outlook, Word, Excel, PowerPoint, LucidChart, Microsoft SCCM, and Microsoft Office 365. Provide support and solutions include request fulfilment, incident resolution, IT services and implementation, knowledge management and unified endpoint management. Accelerate employee onboarding and productivity through seamless mobile carrier management, adding service to an existing device, order new device. Support our UEM deployment with mobility management to provide policy and compliance management, and endpoint security to protect against threats and data breaches. Gain visibility to our enterprise mobility expenses, data and usage. Discover cross-category trends and configure custom reporting dashboards to efficiently manage and validate contracts, inventory, invoices, processing and payments to reduce costs and optimize resources. Elevate enterprise mobility suite through granular mobile expense management insights and configurable analytics dashboards. Accurately allocate mobile costs at a global scale and enable strategic decision-making to optimize our mobile estate. Track and report on resolution and performance metrics related to mobile device management and support Efficiently plan budgets and align our mobile estate with our organization's financial goals to optimize our enterprise mobility suite. Monitor and analyze team performance metrics related to Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), identifying areas for improvement and implementing strategies to optimize service delivery. About the Team Global IT Workplace Services function with team members based across multiple geographies in across the Globe. The team comprises 50 Members and reports to the Director of Global IT Workplace Services. Hours of Work Fulltime 45 h/week Hybrid working model At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Bachelors degree in Computer Science, Engineering, Mathematics, etc or equivalent experience.