Product Adoption Jobs in Bengaluru

1034 Jobs Found

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Key Opinion Leader (kol) Management

Dozee

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Manager - Key Opinion Leader (KOL) Management Location: Bengaluru Department: Operations Clinical Engagement Employment Type: Full-Time About Dozee Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Our mission is to save lives through connected healthcare, providing real-time monitoring that enables early detection of clinical deterioration, improves patient safety, and enhances outcomes. Trusted by hospitals across India, the USA, and Africa, Dozee is pioneering the future of patient care. Role Overview As a Manager - Key Opinion Leader (KOL) Management, you will play a crucial role in building strong relationships with healthcare professionals in partner hospitals. You will engage with senior doctors, medical directors, and department heads to communicate Dozee s research, clinical evidence, and product impact, helping them understand how our solutions can enhance patient safety and operational efficiency. Key Responsibilities Stakeholder Engagement Develop and nurture relationships with senior doctors, medical directors, and key decision-makers in partner hospitals. Conduct one-on-one meetings to understand their needs, address concerns, and provide tailored solutions. Act as the primary point of contact for KOLs, ensuring consistent and meaningful communication. Research & Product Advocacy Present Dozee s clinical evidence and product features to healthcare professionals in a clear, compelling manner. Showcase the impact of Dozee s solutions on patient safety and hospital efficiency. Gather feedback from KOLs to guide product improvements and share insights with internal teams. Relationship Management & Strategic Collaboration Serve as the key liaison between Dozee and the medical community, promoting trust and long-term partnerships. Collaborate with sales, marketing, and R&D teams to align KOL engagement strategies with business goals. Assist in co-creating evidence-based marketing materials and content with KOL input. Monitoring & Reporting Maintain detailed records of KOL interactions and monitor engagement progress. Prepare regular reports on KOL activities, feedback, and impact on business outcomes. Requirements Experience & Qualifications Bachelor s or Master s degree in life sciences, healthcare, or a related field. 5+ years of experience in a Senior Medical Representative or similar role. Expertise in engaging with doctors on research findings and medical trial data. In-depth understanding of the healthcare ecosystem and hospital operations. Skills Strong interpersonal and presentation skills with the ability to effectively communicate complex clinical data. Confident, persuasive, and comfortable interacting with senior healthcare professionals. Ability to travel extensively (up to 15+ days per month). Why Join Dozee Be part of an innovative, mission-driven company transforming healthcare with AI. Engage with top healthcare professionals and influence product adoption in leading hospitals. Contribute to a company that has already impacted 1 million+ patients and saved over 10 million nursing hours. Qualification : Bachelors or Masters degree in life sciences, healthcare or a related field

Key Leader Management Key Management Management leader
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Product Marketing Specialist

Secpod Technologies

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Product Marketing Specialist Experience: 3 5 Years | Location: Bangalore | Employment Type: Full-Time About SecPod SecPod is a pioneering cybersecurity technology company dedicated to a prevention-first approach. Our core portfolio, the Saner Platform, provides a comprehensive suite of solutions that protects endpoints, servers, networks, and cloud infrastructure by combining security intelligence with automation. About the Role We are looking for a Product Marketing Specialist to craft compelling narratives, sharpen product positioning, and drive adoption. You will create high-impact content across websites, blogs, ebooks, and social media to communicate product value and influence buying decisions. Key Responsibilities Content Creation: Develop and manage marketing assets including blogs, web pages, ebooks, email campaigns, and sales collateral. SEO & Optimization: Optimize content for SEO to improve organic visibility and refine content to increase engagement across channels. Go-to-Market (GTM) Strategy: Collaborate with Sales, Product, and Partner teams to develop demand-generation and GTM campaigns. Messaging & Positioning: Build compelling product stories and positioning that highlight differentiation and resonate with buyer personas. Performance Analytics: Track and analyze content performance metrics to measure effectiveness and drive improvement. Qualifications & Experience Education: MBA in Marketing or Bachelor s degree in Engineering. Professional Background: 3 5 years of experience in content writing, product marketing, or B2B SaaS marketing. Domain Expertise: Preferred experience in cybersecurity or enterprise technology. Skill Set: Strong understanding of audience targeting, content-driven demand generation, and exceptional storytelling skills. What You ll Gain Hands-on experience shaping product marketing strategy and messaging. Deep exposure to enterprise cybersecurity products and global security trends. A clear growth path toward becoming a high-impact marketing leader. Qualification : MBA in Marketing or Bachelors degree in Engineering

marketing Product marketing Specialist Product specialist Marketing specialist
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Product Manager - Growth

Zolve Innovations

6-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Product Manager Growth Location: Bengaluru Employment Type: Full-Time About Zolve Zolve is the world s first **cross-border neo-bank**, enabling migrants and global citizens to access financial products such as credit, checking accounts, insurance, and loans based on their home-country credit score. By breaking geographical barriers, Zolve empowers users to navigate the world freely, offering seamless access to financial services across countries. As we continue to expand, we are looking for a strategic Growth Product Manager to drive initiatives that scale **user acquisition, engagement, and retention**. Role Overview The Growth Product Manager will lead **product-led growth** initiatives, leveraging data, experiments, and cross-functional collaboration to scale impactful features. This role requires a strategic thinker with hands-on execution skills, capable of **optimizing product funnels**, improving retention, and driving measurable growth. Key Responsibilities Growth Strategy & Execution Define and own the growth strategy across **acquisition, engagement, and retention**. Identify and prioritize high-leverage growth opportunities using analytics, user research, and market insights. Track industry shifts, competitor moves, and emerging technologies to infuse fresh ideas. Product Optimization Design and optimize **growth levers**, including onboarding funnels, referral programs, cross-sell/upsell flows, and engagement loops. Run **A/B and multivariate experiments**, deriving insights to boost conversion, reduce churn, and scale adoption. Elevate product thinking internally through PRD reviews, assumption challenges, and growth metric refinement. Metrics & Analytics Own critical **KPIs** such as **activation, retention, DAU/MAU, LTV, and ARPU**. Turn quantitative and qualitative insights into actionable strategies to improve product performance. Cross-Functional Leadership Collaborate with engineering, design, marketing, and executive teams to align growth initiatives with company objectives. Communicate effectively, presenting **data-driven business cases** and influencing stakeholders across levels. Qualifications Education: Bachelor s or Master s degree in Marketing, Business Administration, or related field. Certifications in Google Ads, Facebook Blueprint, or similar are a plus. Experience: **6 8 years of Product Management experience** with a strong growth focus, ideally in **fintech, consumer tech, or data-driven startups**. Proven track record of launching, scaling, and optimizing products with measurable growth outcomes. Hands-on experience with **A/B testing and analytics tools (SQL, Mixpanel, Amplitude, GA, etc.)**. Strong understanding of fintech business models, growth metrics, and regulatory dynamics. Skills & Competencies: Exceptional **problem-solving, prioritization, and execution skills**. Ability to influence and align cross-functional teams, from engineers to executives. Excellent communication skills, with the ability to craft and present compelling business cases. **Entrepreneurial mindset** with high ownership, bias for action, and comfort in fast-paced environments. Qualification : Bachelors or Masters degree in Marketing, Business Administration, or related field

Manager Product manager Growth Product growth Growth manager
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Enterprise Customer Success Manager

Postman

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Enterprise Customer Success Manager Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, empowering over 40 million developers and 500,000 organizations including 98% of the Fortune 500 to build, test, and manage APIs efficiently. Headquartered in San Francisco, with offices in Boston, New York, and Bengaluru (where Postman was founded), we re backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. We re building an API-first world, simplifying every step of the API lifecycle through innovation, collaboration, and user empowerment. The Opportunity As an Enterprise Customer Success Manager (CSM), you will act as a strategic advisor to a portfolio of large enterprise customers, driving value realization, adoption, and growth. You ll own the post-sales relationship end-to-end from onboarding to expansion working cross-functionally with Sales, Product, and Engineering teams to ensure a best-in-class customer experience. This is a high-impact role where you ll help customers achieve business outcomes through Postman s platform while contributing directly to company success metrics. Key Responsibilities Customer Success Planning: Develop tailored success plans aligned with each customer s goals and API strategy. Onboarding & Enablement: Lead smooth onboarding, technical setup, and product adoption journeys. Consultative Partnership: Advise customers on best practices for API management, integrations, and collaboration using Postman. Impact Reviews: Conduct business reviews showcasing ROI, usage insights, and growth opportunities. Stakeholder Engagement: Build trusted relationships across customer organizations from developers to the C-suite. Customer Advocacy: Capture success stories and case studies to highlight customer value and drive advocacy. Revenue Influence: Identify and drive expansion opportunities to contribute to Net and Gross Retention goals. Feedback & Insights: Provide actionable customer feedback to shape Postman s product roadmap and strategy. Success Metrics Gross Retention Rate (GRR) Net Retention Rate (NRR) License Occupation (LO%) and Weekly Collaborating Users (WCU) Monthly Active Users (MAU) Expansion and upsell impact About You 8+ years in enterprise customer success, account management, or consulting preferably in SaaS or developer tools. Strong technical foundation (Bachelor s in Computer Science, Engineering, or related field). Proven success managing executive relationships and driving customer outcomes. Deep understanding of the API lifecycle, developer ecosystems, and DevOps principles. Experience with Postman, Atlassian, GitHub, or AWS tools preferred. Skilled in Gainsight, Salesforce, Gong, and related success tools. Excellent communicator able to translate technical value to business outcomes. Strategic, analytical, and proactive problem-solver who thrives in fast-paced environments. Why Join Postman At Postman, we believe in creating a culture of curiosity, inclusion, and continuous learning. Along with competitive pay and flexible schedules, we offer: Comprehensive medical coverage Flexible PTO and wellness reimbursement Monthly lunch stipend and wellness programs Hybrid work model (3 days a week in-office) Team-building events and a donation-matching program We re building a long-term, inclusive company where everyone can thrive and do their best work. Our Values Curiosity: We explore and innovate fearlessly. Transparency: We communicate openly about wins and challenges alike. Focus: We set clear goals that ladder up to a bold vision. Inclusion: Every voice matters in building what comes next. Excellence: We re dedicated to delivering the best together. Qualification : Bachelors in Computer Science, Engineering, or related field

Enterprise Customer Customer Success Enterprise customer success Manager
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Product Manager

Kredx

5-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Product Manager Location: Bangalore Experience: 5 7 years About the Role We are seeking a seasoned Product Manager to lead the strategy, roadmap, and execution of key product initiatives. The ideal candidate brings hands-on experience in **supply chain finance or fintech**, a deep understanding of customer challenges, and a proven ability to build scalable, user-centric solutions. You'll work cross-functionally to translate business objectives into impactful digital products that deliver measurable value. Key Responsibilities Define and own the product vision, strategy, and roadmap, ensuring alignment with overall business objectives. Conduct market research, competitive analysis, and customer discovery to identify unmet needs and product opportunities. Collaborate with engineering, design, and business teams to build, launch, and iterate on high-impact features and products. Prioritize product requirements based on data, user insights, and business impact. Manage the end-to-end product lifecycle, from ideation and validation to release and optimization. Develop clear business cases and ROI models for new initiatives. Monitor product adoption, user engagement, and feedback to continuously enhance the user experience. Work closely with sales, marketing, and customer success to ensure effective go-to-market execution. Stay informed on emerging fintech trends, regulatory developments, and innovations in the supply chain finance ecosystem. Requirements 5 7 years of experience in product management, ideally within fintech, supply chain finance, or related domains. Strong grasp of financial products, digital platforms, and trade finance (TReDS experience is a plus). Demonstrated success in owning product roadmaps and launching scalable, high-impact products. Excellent analytical thinking, problem-solving, and decision-making skills. Strong stakeholder management and communication abilities, with experience working across cross-functional teams. Familiarity with Agile/Scrum methodologies and tools like JIRA, Trello, Confluence, etc. Technical aptitude or the ability to effectively collaborate with engineering teams is a plus. Shape and scale cutting-edge fintech products in a high-growth environment. Collaborate with a dynamic, mission-driven team solving real-world problems. Thrive in a growth-oriented, transparent, and collaborative workplace culture.

Manager Product manager Full-Time Technical Product Manager Senior product manager
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Product Manager Data Warehouse & Business Intelligence

Mahindra First Choice

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Product Manager Data Warehouse & Business Intelligence Location: Bangalore Company: Mahindra First Choice About Mahindra First Choice Mahindra First Choice is a pioneer in India s multi-brand used car segment. With a strong focus on innovation, data-driven decision-making, and cutting-edge technology, we are transforming the automotive ecosystem and delivering seamless customer experiences. Our commitment to excellence fuels our drive to create scalable, impactful solutions across the value chain. Role Overview We are looking for a strategic and technically strong Product Manager to lead our Data Warehouse and Business Intelligence (BI) initiatives. Based in Bangalore, this role will own the vision, development, and optimization of enterprise-wide data products. You will play a critical role in enabling data-led decisions, working closely with engineering, analytics, and business teams to drive measurable outcomes. Key Responsibilities 1. Product Strategy & Roadmap Define the vision, strategy, and long-term roadmap for Data Warehouse and BI products. Align product goals with overall business strategy through collaboration with senior leadership. Stay abreast of emerging technologies and industry trends to drive innovation in data architecture and analytics. 2. Development & Execution Partner with engineering, data science, and analytics teams to build scalable, high-performance data platforms. Prioritize product features and enhancements based on impact, feasibility, and business value. Lead cross-functional teams to ensure timely and efficient delivery of data solutions. 3. Business Intelligence & Analytics Oversee the development of interactive BI dashboards, reports, and self-service tools to empower business users. Collaborate with business stakeholders to identify critical metrics and create meaningful data visualizations. Champion data quality, consistency, governance, and accessibility across all platforms. 4. Stakeholder Management Serve as the single point of contact for data needs across Sales, Marketing, Operations, Finance, and other departments. Communicate roadmaps, progress updates, and outcomes clearly and effectively to stakeholders at all levels. Gather continuous feedback to refine products and enhance user experience. 5. Performance Monitoring & Optimization Define and track KPIs to assess product adoption, usage, and business impact. Analyze system performance and user engagement to identify areas for improvement. Drive initiatives to increase data platform efficiency and reliability. Qualifications & Skills Required Bachelor s degree in Computer Science, Engineering, Business, or a related field (Master s preferred). 7+ years of experience in product management, specifically in data warehousing, business intelligence, or analytics. Deep understanding of data architecture, ETL processes, and data modeling. Hands-on experience with BI tools like Tableau, Power BI, or Looker. Strong SQL skills and familiarity with cloud platforms (AWS, Azure, GCP). Proven track record of managing complex, cross-functional data projects in fast-paced environments. Ability to translate business needs into scalable, data-driven solutions. Preferred Experience in automotive, mobility, or e-commerce domains. Familiarity with machine learning concepts and advanced analytics techniques. Soft Skills Strong communication, presentation, and stakeholder engagement skills. Analytical mindset with a focus on delivering business value through data. Effective leadership and cross-functional collaboration. High attention to detail and ability to manage multiple priorities. At Mahindra First Choice, you ll join a fast-growing, innovation-led organization at the forefront of transforming the used car market in India. This is a unique opportunity to shape our data landscape and make a real impact on business outcomes. If you're passionate about unlocking the power of data, we d love to meet you. Qualification : Bachelors degree in Computer Science, Engineering, Business, or a related field (Masters preferred)

Manager Product manager Data Product Data Data Manager
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Customer Success Executive (e-commerce Insights)

Shopalyst Technologies

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Customer Success Executive E-commerce Insights (SaaS | Bangalore) Location: Bangalore, India Experience: 2 5 Years Industry: E-commerce | SaaS | Data Analytics | Customer Success About the Role As part of our Bangalore-based customer success team, you ll work with leading global brands and partners, ensuring seamless service delivery and helping clients unlock the full potential of their e-commerce data. Key Responsibilities Client Ownership & Engagement: Manage a portfolio of global e-commerce clients, acting as the single point of contact for project execution, performance tracking, and customer satisfaction. Cross-functional Coordination: Collaborate with internal teams across product, operations, analytics, and sales to ensure project feasibility, on-time delivery, and client success. Data Analysis & Reporting: Use brand data to track performance metrics, identify business opportunities, and provide actionable insights through regular reporting and dashboards. Insight-Driven Strategy: Translate e-commerce data into strategic recommendations that drive measurable client value and product adoption. Presentation & Communication: Create compelling reports, visualizations, and client presentations for business reviews and stakeholder discussions. Issue Resolution & Project Management: Address client concerns, manage scope adherence, resolve conflicts, and oversee both BAU and ad-hoc project requests. Mentorship: Support and guide junior team members, fostering skill development and team collaboration. Key Requirements 2 5 years of experience in a customer-facing role within a SaaS or E-commerce organization. Strong understanding of e-commerce operations and analytics. Exceptional presentation and communication skills, both written and verbal. Proven ability to manage KPIs, performance reports, and customer success metrics. Experience in data interpretation, storytelling, and visualization tools (e.g., Power BI, Tableau, Excel). Ability to convert complex data into business recommendations and meaningful conversations. Highly organized, detail-oriented, and customer-focused mindset. Strong ethics, proactive approach, and a team player attitude. At Shopalyst, we re building a global, inclusive workplace that empowers individuals from all backgrounds. We believe diversity fuels innovation and growth. If you re ready to make an impact, even if you don t meet every qualification listed, we encourage you to apply.

Customer Customer Success Executive Customer executive Customer success executive
RU

Customer Success Engineer Ii

Rubrik

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Customer Success Engineer II Technical Support | Cloud & SaaS Location: Bangalore, India Job Type: Full-Time | Customer Success | Cloud Technology | Technical Support About Rubrik s Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is committed to delivering an outstanding post-purchase experience. Our team of seasoned experts ensures smooth deployment, adoption, and continued usage of Rubrik s cloud data management and Zero Trust Data Security solutions. We handle complex technical support cases, guide customers through SaaS product adoption, and provide strategic consultation across a wide range of cloud platforms, data security tools, and enterprise IT ecosystems. Our engineers work closely with cross-functional teams, acting as trusted advisors and primary technical contacts, to maintain high standards of data protection, incident resolution, and customer success. About the Role We are looking for a highly skilled Customer Success Engineer II to join our fast-paced support team. In this role, you will provide enterprise-level technical support for Rubrik s data security solutions via phone, web, chat, and email. You will troubleshoot complex technical issues, support diverse cloud deployments, and deliver excellent service across hybrid infrastructure environments. Key Responsibilities Handle technical support tickets ranging from basic queries to advanced troubleshooting across cloud platforms and virtualized environments. Independently diagnose and resolve customer issues involving snapshots, replication, backup and recovery, data management, and infrastructure. Utilize cloud infrastructure knowledge to provide guidance and recommend best practices (AWS, Azure, GCP). Collaborate with internal teams such as Engineering and Escalations to resolve critical incidents. Deliver high-quality customer communication, ensuring transparency and issue resolution from start to finish. Author and contribute to technical documentation, including knowledge base articles, FAQs, and deployment guides. Continuously improve case resolution processes and provide insights into recurring issues. Analyze and report root causes; work with developers to file bugs and enhance product reliability. Share feedback and insights with product teams to drive platform improvements and enhance customer satisfaction. Support automation, DevOps, and microservices architecture as part of troubleshooting modern enterprise stacks. Required Skills & Experience 3+ years in a technical support, DevOps, or cloud infrastructure role supporting enterprise environments. Strong knowledge of VMware, Linux, Kubernetes, and cloud platforms like AWS, Azure, and Google Cloud Platform (GCP). Hands-on experience with Office 365 APIs, Microsoft SQL databases, scripting languages such as Python or Perl, and automation tools. Deep understanding of SaaS systems, cloud deployment models, and data protection principles. Demonstrated problem-solving skills with a passion for learning and adapting to new technologies. Ability to write clear technical documentation and communicate complex concepts to diverse audiences. Bachelor's degree in Computer Science, Information Technology, or related technical field. Preferred Qualifications Experience in supporting data backup and recovery, storage solutions, or cybersecurity tools. Exposure to Zero Trust Security models, data compliance standards, or incident management workflows. Strong collaboration skills with internal development, QA, and customer success teams. Previous experience contributing to internal knowledge systems or customer-facing documentation. At Rubrik, we are redefining data security and resilience. Our award-winning platform, Rubrik Security Cloud, powered by machine learning, protects enterprise, cloud, and SaaS environments from ransomware, cyber threats, and downtime. You ll work with passionate professionals who are dedicated to helping businesses secure their critical data and recover quickly in times of crisis.

Customer Customer Success Engineer Customer Engineer Customer success engineer
RU

Quoting Analyst Ii

Rubrik

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Quoting Analyst II Renewals & Revenue Operations Location: Bangalore, India Shift Timing: 5:30 PM 2:30 AM IST Job Type: Full-Time | Global Renewals Team | Quote-to-Cash About the Role Rubrik is seeking a detail-oriented and analytical Quoting Analyst II to join our Global Renewals Operations team. In this role, you will support the timely and accurate creation of renewal quotes for our existing customer base, working closely with Renewals Representatives, Sales Operations, and other cross-functional teams. Your focus will be to streamline quoting processes, enhance contract alignment, and drive data accuracy to improve revenue predictability and retention. You will manage a high-volume quoting pipeline, contribute to quote validation, and provide insights on upgrade, refresh, and expansion opportunities. This is a mission-critical role where your precision and attention to detail directly impact Rubrik s recurring revenue performance. Key Responsibilities Partner with Renewals Reps to ensure all subscription renewal quotes are generated and delivered on time. Validate and ensure quote accuracy across SKUs, pricing, expiration dates, contractual terms, and upgrade details. Manage and monitor a pipeline of upcoming renewals and prepare corresponding quoting packages. Identify opportunities for refreshes, product flips, or upgrades early in the renewal lifecycle. Review changes in installed base and validate updates executed by Sales and Account Management teams. Work with Salesforce CRM and reporting tools to maintain clean, actionable data. Analyze large datasets to deliver actionable insights related to customer retention, product adoption, and renewal expansion. Collaborate with cross-functional teams to resolve discrepancies and improve overall quote-to-cash efficiency. Support the standardization of quoting workflows to enhance team scalability and consistency. Required Skills & Qualifications 3 8 years of experience in Renewals Operations, Revenue Operations, or Quote-to-Cash (QTC) processes. Strong working knowledge of Salesforce CRM and quoting tools (e.g., CPQ platforms). Excellent organizational skills with the ability to prioritize and multitask in a high-volume environment. Strong analytical and data interpretation skills with attention to detail. Effective written and verbal communication skills to interact with both internal teams and external stakeholders. Experience with installed base or inventory management is a plus. Ability to work independently, manage deadlines, and drive process improvements proactively. Bachelor s degree in Business, Finance, Operations, or a related field preferred. Preferred Competencies Understanding of SaaS renewal cycles, subscription billing, and contract management. Familiarity with B2B sales operations, customer lifecycle management, and forecasting methodologies. Experience in a fast-paced technology environment or global support function. At Rubrik (NYSE: RBRK), our mission is to secure the world s data. Through Zero Trust Data Security and Rubrik Security Cloud, we help enterprises defend against cyber threats, ensure data resilience, and guarantee business continuity across hybrid, SaaS, and multi-cloud environments. Be part of a team that's transforming how organizations protect their most valuable asset: data. Qualification : Bachelors degree in Business, Finance, Operations, or a related field preferred.

Quoting Analyst Ii Full-Time Cost Estimation
RU

Senior Customer Success Engineer I

Rubrik

6+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Customer Success Engineer I Bangalore (EST Shift, Hybrid) Location: Bangalore, India Work Model: Hybrid (3 days office, 2 days remote) Shift Timing: 8:30 PM 5:30 AM IST (EST hours) About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides expert post-deployment technical support for a broad spectrum of technologies and cloud platforms. We ensure timely activation and adoption of Rubrik s cutting-edge SaaS data management and security products. As a Senior Customer Success Engineer, you will act as a trusted advisor and primary point of contact for our customers and partners, collaborating closely with cross-functional teams to maximize customer value. In today s data-driven world, Rubrik s Customer Support Team is vital to securing customer data. Our team s deep technical expertise, customer-centric approach, and rapid response capabilities safeguard data availability and integrity, no matter the challenges. Key Responsibilities Deliver enterprise-level technical support via phone, web, email, and chat, handling a wide range of customer inquiries and complex cloud deployment issues. Efficiently manage all levels of support cases from basic questions to advanced technical troubleshooting. Analyze customer problems using structured troubleshooting techniques to identify root causes and implement effective solutions. Independently diagnose and resolve issues within the customer environment, escalating unresolved cases appropriately. Provide expert advice on cloud infrastructure services, best practices, and Rubrik product usage. Troubleshoot and resolve escalated customer issues with urgency and precision. Ensure detailed case documentation and timely issue resolution, maintaining high levels of customer satisfaction. Collaborate with internal teams such as engineering and escalations to facilitate clear communication and problem resolution. Contribute to Rubrik s technical knowledge base by developing guides, FAQs, and deployment documentation. Produce technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 6+ years of experience in enterprise technical support, DevOps, or similar roles with expertise in troubleshooting snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with the ability to analyze and resolve complex technical issues. Proficient in VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, database systems (preferably MS SQL), scripting (Python, Perl), automation, microservices architecture, SaaS platforms, and cloud app management. Hands-on experience with cloud deployment technologies and tools. Ability and willingness to continuously learn and adapt across a broad technology stack. Comfortable reporting bugs and collaborating with engineering to recreate and resolve issues. Bachelor s degree in Computer Science, Engineering, or related field. Rubrik (NYSE: RBRK) is on a mission to secure the world s data. Powered by Zero Trust Data Security and advanced machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS environments. We enable organizations to maintain data integrity, ensure availability despite adverse conditions, monitor risks continuously, and recover quickly from cyberattacks and operational disruptions. Join us and help shape the future of cloud data management and cybersecurity.

Senior Customer Customer Success Engineer Senior engineer
RU

Senior Customer Success Engineer II

Rubrik

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Customer Success Engineer II Bangalore (EST Shift) Location: Bangalore, India Shift: EST Hours About Rubrik s Global Customer Support & Success Team Rubrik s Global Customer Support and Success Organization is dedicated to delivering a world-class post-purchase experience. Our team provides comprehensive post-deployment technical support across a diverse set of technologies and cloud environments. We ensure timely activation and adoption of Rubrik s SaaS products and technologies to deliver maximum value. As a vital member of this team, you will serve as a trusted advisor and key point of contact for customers and partners, working closely with cross-functional teams to ensure customer success. In a data-driven world, Rubrik s Customer Support Team is the backbone of data security strategies, leveraging deep technical expertise in data management, protection, and recovery to swiftly resolve complex issues while maintaining exceptional customer experience. Role Overview As a Senior Customer Success Engineer II, you will provide enterprise-level technical support to customers through multiple channels including phone, web, email, and chat. You will deliver effective solutions to technical and non-technical users while supporting a broad range of cloud and technology deployments. Key Responsibilities Manage and resolve technical support cases from basic queries to advanced troubleshooting involving complex issues. Analyze and isolate root causes using structured troubleshooting and problem analysis techniques. Independently diagnose and resolve problems within the customer s environment, escalating when necessary. Provide expert advice on cloud infrastructure services and best practices. Research, troubleshoot, and resolve escalated customer issues promptly and accurately. Ensure detailed documentation, recording, and closure of all cases. Collaborate with internal teams (escalations, engineering, etc.) to facilitate clear communication and resolution. Contribute technical content to Rubrik s Deployment Guides, Knowledge Base, and FAQs. Demonstrate strong case management skills to proactively resolve issues and maintain high customer satisfaction. Create technical designs and documentation related to cloud deployment architectures. Required Experience & Skills 8+ years of experience in enterprise technical support, DevOps, or related fields. Expertise in troubleshooting advanced issues such as snapshots, replication, data recovery, cloud deployments, networking, and VMware administration. Strong problem-solving skills with ability to work independently. Proficient knowledge of VMware, Linux, Kubernetes, Google Cloud Platform, AWS, Azure, Office 365 API, databases (preferably MS SQL), scripting languages (Python, Perl), automation, microservices architecture, SaaS systems, and cloud application management. Hands-on experience with cloud deployments and infrastructure. Ability and willingness to learn and adapt across a broad technology stack. Comfortable filing bugs and collaborating with engineering teams to reproduce and resolve issues. Bachelor s degree in Computer Science, Engineering, or a related field. Rubrik (NYSE: RBRK) is committed to securing the world s data with its industry-leading Zero Trust Data Security approach. Our Security Cloud, powered by machine learning, protects data across enterprises, clouds, and SaaS applications. We empower organizations to maintain data integrity, ensure availability during disruptions, continuously monitor risks, and quickly restore business operations in the event of cyberattacks or failures. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Senior Customer Customer Success Engineer Senior engineer
DA

Delivery Solutions Architect

Databricks

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Delivery Solutions Architect Location: Bengaluru, India Company: Databricks Role Overview As a Delivery Solutions Architect (DSA) at Databricks, you will be the key technical leader post-sale, collaborating closely with sales, field engineering, and product teams to accelerate adoption and maximize value for complex, strategic customers. You will lead technical account strategies, drive onboarding and enablement, troubleshoot issues, and ensure successful production rollout and healthy consumption of Databricks workloads. Key Responsibilities Partner with Solutions Architects to understand customer use cases and demand plans. Own and execute technical strategies for prioritized customers and use cases. Serve as the primary technical point-of-contact post-sale for key accounts, managing multiple use cases. Coordinate internal Databricks resources and escalate issues as needed to ensure customer success. Develop and manage execution plans covering onboarding, user enablement, product adoption, and governance. Provide regular updates on customer health, usage KPIs, risks, and product adoption to senior leadership. Collaborate with Professional Services for engagement proposals and delivery. Navigate product and engineering teams to incorporate new innovations and upgrades. Qualifications & Experience 8+ years of technical project/program delivery experience in Data and AI domains. Proficiency in Python, SQL, or Scala programming. Customer-facing experience in pre-sales, technical architecture, customer success, or consulting roles. Strong understanding of distributed data systems architecture and how to link business value to project outcomes. Skilled in managing technical escalations, stakeholder management, and strategic roadmap development. Demonstrated track record of meeting or exceeding goals/quotas. Bachelor s degree in Computer Science, Information Systems, Engineering, or equivalent experience. Willingness to travel up to 30%. About Databricks Databricks is a leading data and AI company that powers thousands of organizations worldwide with its unified Data Intelligence Platform. Founded by the creators of Apache Spark , Delta Lake, and MLflow, Databricks empowers enterprises to innovate with data and AI. Qualification : Bachelors degree in Computer Science, Information Systems, Engineering, or equivalent experience.

Delivery Solutions Architect Solutions Architect Full-Time
EI

Product Manager II

Eightfold

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Product Manager II Location: Bangalore, India Employment Type: Full-Time | Hybrid Work Model About Eightfold.ai At Eightfold.ai, we're solving one of society s most fundamental challenges employment by leveraging AI to empower people based on their skills and potential, not just their resumes. Our Talent Intelligence Platform enables companies to hire, retain, and grow a diverse and high-performing workforce. With $410M+ in funding and a $2B+ valuation, we re one of the most influential AI companies in the HR tech space. If you're excited to build transformative products that shape the future of work, Eightfold is the place to be. The Opportunity As a Product Manager II, you'll help build enterprise-scale applications on Eightfold s cutting-edge AI platform. You ll work with cross-functional teams and customers to understand needs, define strategy, and deliver high-impact solutions across the talent lifecycle from hiring to employee growth and retention. Key Responsibilities Own the Product Roadmap: Collaborate with engineering, design, and leadership teams to plan and execute strategic product initiatives. Understand Customer Needs: Engage directly with enterprise customers and internal stakeholders to gather insights and prioritize features that deliver business value. Drive Cross-Functional Execution: Partner with sales, marketing, customer success, and executive teams to align vision and ensure successful go-to-market execution. Market & Competitive Analysis: Stay ahead of industry trends in talent acquisition and employee experience to inform product direction. Integrate AI Capabilities: Leverage Eightfold s proprietary AI platform to power smart, intuitive, and scalable talent solutions. Influence with Data: Use data to make product decisions and track the success and adoption of product features. Qualifications 3+ years of experience in Product Management, ideally with enterprise SaaS or B2B tech products. Strong technical understanding of modern platforms, APIs, and product architecture. Proven ability to translate customer problems into product solutions. Excellent written and verbal communication skills; comfortable presenting to leadership and customers. Demonstrated bias for action, adaptability, and a learning mindset. A passion for Eightfold s mission: helping every person find the right career. Impactful Mission: Work on meaningful products that help shape careers and change lives. Equity Ownership: Be a stakeholder in the company s growth and success. Comprehensive Benefits: Family medical, vision, dental insurance, and competitive salary. Hybrid Flexibility: Work from our Bangalore office 2 3 days per week, with flexibility to work remotely. Collaborative Culture: A transparent, inclusive, and fast-paced environment where your voice matters. Equal Opportunity Employer Eightfold.ai is committed to creating an inclusive environment for all employees and applicants. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, or disability. If you re a product thinker who thrives in a mission-driven environment and loves building customer-first solutions, we d love to hear from you.

Manager Product manager Ii Product Manager II Full-Time
ME

Product Manager II

Meesho

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Product Manager II Location: Bangalore, Karnataka | Department: Product & Design Join Meesho s Fast-Growing Product Management Team At Meesho, our Product Management team drives innovation and growth in a rapidly expanding e-commerce market. We have a user-first mindset and focus on solving problems that matter. Our success in reaching customers across Tier 2, 3, and 4 towns in Bharat speaks volumes about our product-driven approach. Did you know? Nearly 7% of India s households shop with us! If you are someone who thrives in a fast-paced environment and loves the challenge of bringing products to life, we want you to join our team! From collaborating with cross-functional teams to leading product initiatives, you'll play a key role in shaping the future of e-commerce in India. About the Role We are looking for a Product Manager II to take ownership of high-impact problems and work cross-functionally to deliver innovative solutions. In this role, you ll work closely with teams such as software engineering, UX design, category management, marketing, operations, and finance to build products that drive Meesho s mission forward. What You Will Do Market & Customer Understanding: Dive deep into the e-commerce landscape, customer needs, and seller behaviors through research, customer interviews, and competition analysis. Problem Identification & Prioritization: Adopt a structured approach to identify and prioritize the most impactful problems to solve. Break them down into actionable tasks. Solution Discovery: Collaborate with teams to brainstorm, ideate, and experiment with solutions. Test multiple ideas using MVPs, prototypes, and other techniques. Product Delivery: Define detailed product requirements and work with cross-functional teams (design, engineering, business, analytics) to bring solutions to life. Go-to-Market Planning: Develop a go-to-market strategy with business and marketing teams to ensure successful product adoption. Adoption & Metrics: Define and track product metrics, identifying usage patterns and creating action plans to optimize results. Roadmap Creation: Build a product roadmap with at least a 3-month forward-looking view of key customer/business problems to address. What You Will Need 4+ years of experience, with at least 2+ years in product management in a tech-led company (preferably consumer internet) Strong problem-solving skills based on first principles thinking Comfort with product management processes like A/B experimentation, writing product requirement documents, managing product backlogs, and creating roadmaps Excellent communication and stakeholder management skills Preferred Qualifications Experience working in high-growth, consumer internet or e-commerce environments Comfortable driving product decisions with a cross-functional team Familiarity with tools for product management, analytics, and experimentation About Meesho Meesho is a rapidly growing e-commerce platform with a focus on enabling the next billion users to shop online. Our mission is to democratize internet commerce for everyone, especially small businesses across India. With over 1.75 million sellers, we provide industry-first benefits like zero commission and the lowest shipping cost. Our platform caters to underserved, first-time internet users, and our unique business model is built on affordability, local market relevance, and continuous innovation. Our Mission Democratizing Internet Commerce for Everyone Meesho aims to enable 100 million small businesses to succeed online by providing a platform that is affordable, scalable, and accessible to sellers in every corner of India. Culture & Total Rewards At Meesho, we foster a culture of impact-driven collaboration. Our team thrives on continuous learning, problem-solving, and fun. We emphasize a people-centric culture where we recognize performance and invest in employee growth. What We Offer: Market-leading compensation including both cash and equity-based packages Holistic wellness support through our MeeCare Program, offering benefits for physical, mental, financial, and social wellness Generous leave policies, parental benefits, and learning and development assistance Telehealth services, wellness events, and recreational discounts to support work-life balance Personalized gifts, performance recognition, and a fun, engaging workplace culture If you are passionate about solving impactful problems in a dynamic environment and are excited about the future of e-commerce in Bharat, we d love to have you on our team. Apply now to join Meesho and help us build the future of e-commerce!

Manager Product manager Ii Full-Time Product Manager II
ME

Senior Product Manager

Meesho

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Product Manager Location: Bangalore, Karnataka | Department: Product & Design About the Team At Meesho, Product Management mirrors our rocketship growth. By obsessively understanding customer behavior, we ve carved out a unique e-commerce niche in Tier 2/3/4 towns across Bharat. Our remarkable growth is a testament to how we think about product for our customers those who have barely shopped online but now can thanks to Meesho. Fun Fact: Nearly 7% of India s households shop with us! We operate with a user-first mindset and prioritize execution with rigor to deliver impactful solutions. We focus on problem discovery & delivery, aiming for high impact, not just building features. We believe in having fun while working hard. Whether you're into movies or sports, we have a diverse and energetic team. If a game of badminton after work sounds exciting, this is the place for you! About the Role We are looking for a passionate Senior Product Manager who thrives in a fast-paced start-up environment and enjoys solving high-impact problems. This cross-functional leadership role will have you collaborating with teams across software engineering, UX design, category management, marketing, operations, and finance to bring new products to life. What You Will Do Market & Customer Understanding: Gain deep insights into the e-commerce market and customer/seller needs through landscape analysis, customer interviews, user research, competition analysis, and other techniques. Problem Identification & Prioritization: Use structured approaches to identify and break down problems. Prioritize what needs immediate attention vs. what can be solved later. Solution Discovery: Lead brainstorming sessions to generate the best technology-driven solutions. Collaborate with design, engineering, and business teams to identify and experiment with new ideas using MVPs, prototypes, etc. Product Delivery: Define detailed product requirements and collaborate with cross-functional teams (design, engineering, business, analytics) to bring the product to life. Ensure high product quality through user acceptance testing and dogfooding. Go-to-Market Planning: Create a comprehensive go-to-market plan in partnership with business and marketing stakeholders to maximize product success. Adoption & Metrics: Define and track product metrics. Analyze usage patterns and create action plans to improve product performance. Roadmap Creation: Develop a product roadmap with a 3-month forward-looking view, solving key customer and business problems. Team Leadership: Manage a small team of product analysts and associate product managers, guiding them toward product execution. What You Will Need 7+ years of overall experience, with at least 4+ years in product management in a tech-led company (consumer internet experience preferred) Exceptional problem-solving skills based on first principles thinking Solid understanding of technology, with familiarity in product management processes like A/B experimentation, writing product requirement documents, managing product backlogs, and creating roadmaps About Us Welcome to Meesho, an e-commerce platform transforming businesses across India. We are not just a platform; we re your partner in turning dreams into realities. Our mission is to democratize internet commerce for everyone. Curious about life at Meesho? Our employees are some of the happiest, which has earned us top ratings as an e-commerce workplace on Glassdoor! Our Mission At Meesho, we aim to democratize internet commerce for everyone. We started with the vision to serve the next billion Indian consumers and enable 100 million small businesses to succeed online. We provide sellers with unique benefits such as zero commission and the lowest shipping costs. Currently, more than 1.75 million sellers are growing their businesses through Meesho s extensive customer base and advanced tech infrastructure. Our model caters to underserved customers, providing affordable and relatable merchandise. Through continuous innovation, we are proud to be India s first horizontal e-commerce company. Culture & Total Rewards At Meesho, we focus on cultivating a dynamic, high-performing workplace. Our people-centric culture emphasizes hiring exceptional talent and fostering growth. Our culture is driven by our 11 guiding principles, or "Mantras," which influence everything from recognition to career development. What We Offer: Market-leading compensation a combination of cash and equity-based rewards tailored to the role and individual experience Comprehensive wellness support through the MeeCare Program, focusing on physical, mental, financial, and social well-being Generous medical insurance benefits for employees and their families, including wellness initiatives like telehealth services and gym discounts Work-life balance support with generous leave policies, parental support benefits, retirement plans, and learning assistance Employee recognition personalized gifts, performance-based rewards, and fun workplace activities Additional benefits like salary advance support, relocation assistance, and flexible benefits plans to further enrich your experience

Senior Manager Senior manager Product manager Senior product manager
MC

Product Marketing Manager

Meta Careers

6+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Product Marketing Manager, India Location: Bangalore, India Full Time Company: Meta Meta is looking for a Product Marketing Manager to drive the adoption and growth of advertising solutions for customers across Facebook, Instagram, WhatsApp, and future Meta applications. The ideal candidate will have experience partnering closely with product and sales leaders to deliver successful product revenue and product adoption programs within a fast-paced digital marketing environment. The Product Marketing Manager will independently lead strategic planning and execution in support of channel marketing efforts, representing the full product roadmap and Meta s suite of products and solutions to external clients and partners. Success in this role requires a deep understanding of the advertising market and Meta s advertising products, as well as strong client service skills and the ability to work effectively in a dynamic, cross-functional, and distributed team environment. The ideal candidate will also have experience influencing stakeholders within the organization, including product and sales leaders around the world. Responsibilities: Become the product go-to-market expert for priority ad products and drive product growth and adoption for large advertisers in India. Strategically drive business performance and product adoption goals by managing executive-level relationships and navigating internal and external stakeholders to align and drive execution. Plan and execute local go-to-market strategies including delivering product trainings, client segmentation, product positioning, and creating compelling narratives to drive business outcomes. Partner with cross-functional teams to conduct tests, validate proof points for key products, and scale successful learnings. Act as the voice of the market to global product teams, influencing product strategy and roadmapping by providing market feedback and data-backed insights. Minimum Qualifications: BA/BS degree or equivalent. 6+ years of professional experience in product marketing and digital advertising or related fields. Proven track record of setting priorities, problem-solving, and independently executing on strategic initiatives. Experience influencing stakeholders at various levels, including cross-functional teams and C-level executives. Experience working in a fast-paced, entrepreneurial environment, with the ability to adapt quickly and escalate issues as needed. Strong communication and interpersonal skills, with a commercial and data-driven mindset. Experience conducting market research, analyzing data, and building business cases to influence product management decisions. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. Since the launch of Facebook in 2004, Meta has revolutionized social connectivity. With apps like Messenger, Instagram, and WhatsApp, Meta has empowered billions of users worldwide. Now, Meta is moving beyond traditional 2D screens to create immersive experiences in augmented reality and virtual reality, paving the way for the next evolution in social technology. Join Meta and help us shape the future of digital connection beyond the constraints of screens, distance, and even the rules of physics! Equal Employment Opportunity: Meta is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics. Qualification : BA/BS degree or equivalent.

marketing Product marketing Manager Product manager Marketing manager
LI

Customer Success Manager

Linarc

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Customer Success Manager Location: Chennai Experience: 5+ Years About Linarc: Linarc is a collaborative project management platform designed for construction teams. Focused on quality, cost, and schedule management, Linarc streamlines workflows across multiple stakeholders throughout various phases of construction projects. Headquartered in Chennai, India, Linarc offers a dynamic and innovative environment where employees can thrive and excel. Job Description: We are seeking a proactive and experienced Customer Success Manager to join our growing team. As a key member of our Customer Success team, you will be responsible for building strong relationships with our clients, ensuring their satisfaction, driving product adoption, and contributing to the overall growth and success of Linarc. In this role, you will work closely with customers to understand their business needs, help them optimize their experience with our platform, and provide support across their lifecycle. You ll be the bridge between our customers and the product team, ensuring that clients have the best experience possible and that their feedback drives continuous improvement. Key Responsibilities: Customer Relationship Management: Serve as the primary point of contact for assigned customers, guiding them throughout their lifecycle with our product, ensuring their satisfaction and success. Onboarding & Implementation: Onboard new customers, ensuring a smooth and successful implementation process, providing hands-on support during the transition. Product Adoption & Engagement: Drive product adoption by providing training, best practices, and regular product updates to help customers realize maximum value from the platform. Customer Advocacy: Act as the voice of the customer, offering insights and feedback to the product and development teams for continuous improvement. Issue Resolution & Escalations: Manage escalations effectively, ensuring timely resolution of customer issues and challenges. Customer Health Monitoring: Monitor key customer health metrics and develop strategies to enhance retention and reduce churn. Revenue Growth: Identify upsell and cross-sell opportunities and collaborate with the sales team to drive revenue growth and expand customer relationships. Reporting: Prepare and deliver regular performance and usage reports, keeping customers informed and engaged with the product. Requirements: Experience: 5+ years of experience in customer success, account management, or a related role, preferably in a SaaS or product-driven company. Track Record: Proven success in managing and growing customer relationships and ensuring customer satisfaction. Skills: Strong understanding of customer success metrics and strategies, with a focus on product adoption, retention, and customer satisfaction. Communication: Excellent communication, presentation, and interpersonal skills. Ability to explain technical concepts to non-technical stakeholders. Problem-Solving: A problem-solving mindset with the ability to handle customer escalations and challenges effectively. Tools: Experience with CRM and customer success platforms such as Salesforce, HubSpot, or Gainsight. Analytical & Project Management Skills: Strong analytical and project management skills to drive customer success initiatives. Education: Bachelor's degree in Business, Marketing, or a related field (preferred). What We Offer: Competitive Salary & Benefits A collaborative and growth-driven work environment Opportunity to work with a passionate and innovative team If you are a customer-centric professional with a track record of success in driving customer satisfaction and growth, we would love to hear from you! Qualification : Bachelor's degree in Business, Marketing, or a related field (preferred).

Customer Customer Success Manager Customer manager Success manager
IT

Associate Manager - Customer Success

Intugine Technologies

1-2 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About Intugine: Ever wondered how the physical goods we consume every day from your favorite dairy products and snacks to the latest electronics make their way to your doorstep on time and in perfect condition? The journey of these products is complex, spanning from sourcing, manufacturing, and storage, to being transported across an intricate global supply chain. Global brands often face challenges such as lack of visibility over their raw materials, delays in production, and tracking shipments across different transportation modes and geographies. At Intugine Technologies, we provide a best-in-class visibility platform that helps brands gain complete transparency over their supply chains, covering all transport modalities air, land, sea, and rail. Our solutions have helped eliminate operational inefficiencies, reduce logistics costs, and improve key metrics like OTIF (On-Time In-Full), order-to-delivery turnaround time, as well as minimize dwell time and detention costs. Intugine is also a proud partner of India's National Logistics Policy, integrating with systems like FASTag, Port Community System, and Freight Operations Information System to provide even deeper insights. With over 75 global enterprise customers, including GE Healthcare, Flipkart, Titan, Diageo, Ultratech Cement, and Bridgestone, Intugine is at the forefront of transforming global supply chains. About the Role: Associate Manager - Customer Success The Associate Manager - Customer Success will play a vital role in the growth and operations of the business. This individual will take on a high level of responsibility, directly interacting with customers and service providers. As part of their role, they will manage and oversee the successful implementation of Intugine s solutions at mid-market customers, while ensuring optimal service delivery and continuous improvements in customer experience. Responsibilities: Lead the end-to-end implementation of Intugine s solution for mid-market customers, ensuring timely deployment and guiding the team through operational excellence processes. Travel to client locations to understand their needs, train them on Intugine s solutions, and build strong relationships. Collaborate with technical teams to configure and troubleshoot Intugine s software platform as per client specifications. Design, implement, and continuously improve processes, monitoring KPIs to ensure projects meet client requirements. Research and analyze new Intugine products and design processes for their implementation. Set up systems and processes that lead to 100% conformance to client specifications and requirements. Maintain strong communication with clients, managing expectations and addressing any technical issues or concerns. Requirements: 1-2 years of experience in product implementation, preferably in a B2B SaaS environment. Strong organizational skills, with the ability to manage multiple tasks and projects simultaneously. Excellent communication and interpersonal skills, enabling you to deal diplomatically with various stakeholders. Knowledge of supply chain management (SCM) is a plus. A systematic approach to problem-solving, with a keen eye for both big-picture strategy and small daily tasks. Ability to work autonomously and assume responsibility. Strong written and spoken English skills. Creative and innovative mindset to introduce new concepts and drive improvements. Soft skills, including time management, prioritization, and delegation, are essential. Perks at Intugine: Employee Stock Options Take a slice of the pie and grow with us. Comprehensive Health Cover For you and your loved ones. Personal Development Budget Upskill yourself; we ve got the bill. Flexible Working Hours Set your own work hours. Open Door Policy No cubicles, open collaboration. Generous Parental Leave Because work comes second sometimes. Documented Equal Pay Policy Ensuring fairness. Education Assistance Let us help you soar to new heights. Work Autonomy Enjoy complete ownership over your work. Employee Life Skill Training Program Sessions on tax saving, investments, mental well-being, health, and fitness. Company Outings Unwind with your teammates, work can wait. Paid Time Off Your well-being is our priority. If you're ready to make an impact and grow with a company that s shaping the future of supply chain technology, Intugine is the place for you. Join us and be part of our journey!

Associate Manager Associate manager Customer Customer associate
IT

Customer Success Manager

Intugine Technologies

2-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About the role - Manager - Customer Success The Manager - Customer Success plays a pivotal role in the business and carries a high level of responsibility. As well as overseeing all operational areas of the business, the role is central in supporting business growth. He/she interacts directly with customers, internal stakeholders and providers. Responsibilities Monitoring progress of the projects through customer meetings and providing MIS and regular updates on various projects to senior management & stakeholders. Maintain a deep understanding of our solutions and content and educate clients about the most relevant features/functionality for their specific business needs. Serve as the voice of the client and provide internal feedback to Product, Engineering and other teams on how we can better serve our clients. Experience in setting up NPS / CSAT Monitor clients usage throughout their lifecycle to not only identify and prioritize at-risk accounts but also ways to mitigate churn Manage and coach a team of customer success executives and operations executives. Travel to client locations if needed to understand their needs, train them about Intugine's solutions and build relationships with them. Design and set up processes and work on continuous improvement of the set processes. Collaborate with the technical team to set up or configure Intugine s software platform as per clients requirements and troubleshoot technical issues raised by them. Set and monitor KPIs to access projects. Implement systems and processes that deliver improvement toward 100% conformance to client requirements. Research and analyze Intugine's new products and design a process for their implementation. Requirements 2-5 years of experience in business operations/customer success. Minimum 1 year of B2B Saas operations experience preferred. Minimum 1 year of management experience preferred. MBA preferred from Tier 1/2/3 colleges. You must be able to see the big picture as well as the finer details, as your work is across the spectrum. You will deal in small daily matters, as well as larger aims and setting goals. A systematic organized approach to work is vital. Brilliant communication and interpersonal skills, for dealing with many types of people at all levels in a direct diplomatic way is essential. An understanding of customer/client requirements is a must. Soft skills, including effective time management, prioritizing and delegation, is a must. You must be able to lead, coach, inspire, support and motivate your team, and always seek to improve best practice. Knowledge in SCM is a plus. Having natural creative flair and being full of ideas and energy to introduce new concepts and innovations would also be advantageous. Desire to assume responsibility and work autonomously. Highly organized and able to juggle numerous tasks. Good written and spoken English (being a native speaker will be a plus). Qualification : MBA preferred from Tier 1/2/3 colleges.

Customer Customer Success Manager Customer manager Success manager
AD

Senior Marketing Manager, India, Dme Digital

Adobe

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About Adobe: At Adobe, we re dedicated to changing the world through digital experiences. We empower everyone from emerging artists to global brands with the tools they need to design and deliver exceptional digital experiences. We are passionate about enabling people to create beautiful, powerful images, videos, and apps, while transforming how companies engage with their customers across every screen. Our mission is to hire the best talent and foster an environment where everyone is respected and has access to equal opportunities. We believe that new ideas can come from anyone within the organization, and the next big idea could be yours! Role Overview: As part of the APAC Marketing team, you will play a senior role in driving the India DME Digital Marketing Strategy for Adobe s Creative Cloud and Document Cloud. With your expertise in B2C digital marketing, you ll lead the development, execution, and optimization of strategies that will help achieve business goals for these key products in the Indian market. You will be a data-driven marketer with a deep understanding of the India market, able to craft breakthrough marketing campaigns that inspire, drive product adoption, and build long-term customer value. As a customer-focused leader, you ll thrive in a fast-paced, matrixed organization and work closely with cross-functional teams to execute your vision. What You ll Do: Drive India Marketing Strategies: Develop and implement strategies that drive awareness, engagement, and conversion for Adobe Creative Cloud and Acrobat portfolios in the Indian market. Lead Full-Funnel Marketing Programs: Collaborate with cross-functional teams including Media, PR & Social, Lifecycle Marketing, and Adobe.com to deliver integrated marketing campaigns aligned with business goals. Champion Innovation and Creativity: Leverage audience insights and marketing analytics to continuously innovate and refine campaigns that achieve business targets and key performance indicators (KPIs). Cross-Functional Collaboration: Work closely with Product Marketing and Go-to-Market teams to ensure alignment on annual strategies and business goals. Project Management: Lead campaign launches, manage creative agencies, and coordinate with teams across the business to communicate timelines and deliverables effectively. Forecasting and Budget Management: Plan and manage the budget for marketing programs, ensuring performance is tracked and aligned with defined metrics. Business and Marketing Reviews: Play a key role in quarterly reviews, presenting the marketing narrative for India and influencing the Executive team on strategic adjustments and trade-offs. Data-Driven Insights: Use data analytics and market insights to identify opportunities for growth and optimization, continually improving the customer journey. What We re Looking For: Proven Success: A track record of delivering significant business growth through successful marketing programs. Experience: 10+ years of B2C digital marketing experience, particularly within software or technology brands, and a deep understanding of the Indian market. Analytical Skills: Strong ability to make data-driven decisions and optimize marketing strategies based on key insights. Clear Communication: Excellent communication skills with the ability to convey ideas clearly and effectively to diverse stakeholders. Strategic Thinking: Strong critical thinking abilities, with experience translating market insights into actionable strategies focused on achieving business outcomes. Campaign Management: Expertise in running full-funnel campaigns that include digital, social media, influencer marketing, and localizing global campaigns for the Indian market. Agency Collaboration: Experience working with agencies to create compelling messaging and solutions that resonate with audiences. Customer-Focused: A deep understanding of customer needs and motivations to build exceptional marketing experiences and customer journeys. Creativity & Commercial Acumen: The ability to balance creativity with a strong commercial understanding. Project Management Skills: Excellent ability to manage multiple projects in a fast-paced environment with a keen attention to detail. Influence in a Matrix Organization: Ability to navigate and influence within a matrix organization and at all levels of the company. Education: Relevant bachelor s degree required. Product Knowledge: Familiarity with Adobe products is highly desirable. Language Skills: Proficiency in spoken and written English is required; additional languages spoken in India are a plus. At Adobe, you ll be part of an exceptional team and workplace that is recognized globally for its positive environment and culture. We are committed to fostering an atmosphere where everyone has the opportunity to grow and contribute. With our unique Check-In approach to feedback, we support each other s development and success. Adobe is an Equal Employment Opportunity and Affirmative Action Employer. We do not discriminate based on gender, race, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

Senior marketing Senior marketing Manager Senior manager

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