Product Compliance Jobs in Mumbai

442 Jobs Found

HR

Senior Engineer

Hind Rectifiers

5+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Designation: Senior Engineer Location: Mumbai Department: R&D Qualification: B.Tech / B.E in Electronics / Electronics & Communication / Electronics & Telecommunication Experience: 5+ years (exclusively in Electronics Design & Development) Required Skills & Expertise Practical hands-on experience with: Operational Amplifiers (OpAmp) and their applications. DC-DC converters, Low Dropout Regulators (LDOs), thermal calculations, and heatsink selection. Relays and their applications. Diodes, MOSFETs, BJTs, Optocouplers and their real-world usage. Protection devices such as MOV and TVS. Microcontrollers and pin mapping. Communication protocols including CAN, SPI, I2C, Parallel, RS232, RS485, Ethernet, USB. Switch Mode Power Supply (SMPS) design and PCB layout guidelines. EMI/EMC design and testing. Job Description & Responsibilities The candidate will own the product development lifecycle from initial specification through design, validation, and final production, including documentation at every stage: Design & Development Design and implement low-power analog circuits (op-amps, filters, power circuits, BJTs, FETs) and digital circuits (logic gates, microcontrollers, memories). Draft specifications, plan design architecture, create circuit schematics, select components, prepare BOMs, and coordinate procurement. Simulation & Analysis Perform circuit tolerance analysis using Excel, Spice-based Monte-Carlo simulations, TINA, or equivalent tools. Compliance & Standards Design and develop products compliant with hazardous location standards and railway safety standards (IEC, EN, UL, CE), focusing on intrinsic safety, functional safety, and EMI/EMC requirements. Testing & Validation Bring up PCB assemblies and develop low-level hardware test plans to verify design functionality. Debug hardware using oscilloscopes, digital multimeters (DMMs), logic analyzers, and other test equipment. Generate detailed test plans and reports for electrical and environmental compliance tests. Production Support Assist in prototype fabrication including procurement, build processes, and testing. Analyze and modify designs for end-of-life (EOL) considerations, manufacturing feedback, or customer issues. Documentation Document design processes, testing procedures, validation results, and create jigs or fixtures for validation purposes. Additional Expectations Collaborate effectively with cross-functional teams including manufacturing, procurement, and quality assurance. Drive continuous improvement by troubleshooting and resolving design and production issues. Ensure design practices align with company policies and industry best practices for quality and reliability. Qualification : B.Tech / B.E in Electronics / Electronics & Communication / Electronics & Telecommunication

Senior Engineer Senior engineer Full-Time Project Management
AF

Lead - Transformation

Auxilo Finserve

5-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Lead Transformation Location: Mumbai Qualification: Graduate Experience: 5 to 10 years Job Description: We are seeking a Lead Transformation to drive digital transformation initiatives across business verticals, including lending, operations, customer experience, and technology. You will play a pivotal role in fostering innovation, leveraging technology to improve processes, and ensuring seamless execution of digital strategies across the organization. Key Responsibilities: Digital Transformation Leadership: Lead and execute digital transformation initiatives across business areas, including lending, operations, customer experience, and technology. Drive innovation in business models by implementing technology, automation, and process re-engineering solutions. Data-Driven Decision-Making: Foster a data-driven culture, utilizing analytics and insights to influence decision-making and track the success of transformation efforts. Promote the use of data to measure business performance and identify areas for improvement. Collaboration & Execution: Collaborate with cross-functional teams, including technology, product, business, compliance, and operations, to deliver integrated, impactful solutions. Ensure alignment between business goals and technology execution, facilitating smooth implementation of digital roadmaps. Innovation & Process Improvement: Identify opportunities for automation, digitization, and customer experience enhancement across business operations. Spearhead initiatives to streamline processes and improve operational efficiency. Bridge Between Business & Technology: Act as the primary liaison between business stakeholders and technology teams to ensure alignment on transformation goals and successful execution. Must-Haves: Experience: 5 8 years of relevant experience in NBFC, Lending, Banking, or Fintech. Digital Transformation: Proven experience in leading large-scale digital transformation and system implementation projects. Business Model Innovation: Experience in driving business model changes through digital and data-led initiatives. Data-Driven Approach: Demonstrated ability to leverage data in decision-making and executing business strategy. Qualification : Graduate

Lead Transformation Transformation lead Full-Time Change Management Lead
QA

Content Writer

Quantum Asset Management

3-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Senior Content Writer Mutual Funds & Finance Location: Mumbai Experience: 3 5 Years Industry: Financial Services / Mutual Funds / Digital Marketing Job Type: Full Time Job Summary: We are seeking a Senior Content Writer with strong experience in the mutual fund or financial services industry to lead the creation of high-quality, SEO-friendly content across multiple digital platforms. The ideal candidate is a strategic thinker with exceptional writing, editing, and storytelling skills who can simplify complex financial concepts for a wide B2C audience. You will play a key role in driving organic traffic, increasing user engagement, and improving search engine rankings. Key Responsibilities: Content Strategy & Execution Create and implement a content roadmap aligned with SEO, engagement, and lead generation goals. Drive content creation across on-page, off-page, and social media touchpoints. Monitor key KPIs such as CTR%, average time on site, and keyword ranking performance. Content Development Write and publish SEO-optimized content including: Blogs & Listicles Product & Support Pages Infographics Newsletters Social media posts Develop engaging hooks and narratives tailored to various customer personas. Curate content for social media platforms like LinkedIn, Twitter, Instagram, Facebook, and Quora. Editorial & SEO Excellence Edit and proofread articles created by other writers for tone, clarity, grammar, and SEO compliance. Conduct content audits and gap analysis to identify opportunities for improvement. Use SEO tools and keyword research to optimize content for search engines. Work closely with SEO, Design, and Product teams to enhance user experience and engagement. Performance Monitoring & Optimization Analyze content performance using Google Analytics, heatmaps, and engagement metrics. Maintain and manage the editorial calendar to ensure timely and relevant content delivery. Recommend content experiments to improve ranking, readability, and conversion. Qualifications & Requirements: 3 5 years of experience in digital content writing, preferably in the mutual fund or finance industry. Deep understanding of SEO best practices, on-page & off-page optimization, and social media trends. Familiarity with Content Management Systems (CMS) and SEO tools like SEMrush, Ahrefs, or Google Search Console. Strong grasp of financial products, investment terminology, and compliance guidelines. Exceptional command over English; ability to simplify complex ideas for a lay audience. Strong research skills with attention to accuracy and detail. Ability to manage multiple projects with tight deadlines. Bonus if you have: Experience in managing or mentoring junior content writers. Prior work in fintech or BFSI startups. Basic understanding of SEM and content performance analytics.

Content Writer Content Writer Full-Time Content Writing
WG

Manager - Compliance

Wsfx Global Pay Limited

1-3 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Manager Compliance Location: Mumbai Experience: 1 3 Years Position Overview: We are seeking a highly motivated and detail-oriented Compliance Manager to join our team in Mumbai. This role will be responsible for ensuring full compliance with FEMA, RBI, and other regulatory guidelines, while proactively managing risk and maintaining robust internal controls. The ideal candidate will have a strong understanding of foreign exchange regulations, compliance frameworks, and risk assessment processes. Key Responsibilities: Ensure compliance with FEMA, RBI, and other applicable regulatory requirements for all foreign exchange operations Conduct risk assessments for foreign exchange products and transactions, identifying and mitigating potential compliance risks Implement and manage risk management frameworks, policies, and internal controls Oversee AML (Anti-Money Laundering) and KYC (Know Your Customer) compliance, including customer risk assessments and due diligence Prepare and submit timely and accurate regulatory reports to relevant authorities Monitor and update internal policies to remain compliant with evolving regulations and industry standards Serve as a point of contact for compliance-related queries from internal stakeholders, providing expert guidance Coordinate with regulatory bodies and auditors during inspections, reviews, and compliance audits Key Requirements / Skills: In-depth knowledge of FEMA, RBI guidelines, and foreign exchange regulations Experience in compliance, risk management, regulatory reporting, and data security Strong analytical and problem-solving skills with a keen eye for regulatory detail Ability to interpret complex regulatory requirements and design/implement necessary compliance controls Excellent communication and stakeholder management skills Proven ability to work independently and collaboratively across departments Preferred Qualifications: Degree in Finance, Law, Compliance, or a related field Prior experience in banking, NBFCs, forex, or financial services industry Qualification : Degree in Finance, Law, Compliance, or a related field

Manager Compliance Compliance manager Full-Time Regulatory Compliance
CO

Rca Lead

Coindcx

6-9 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!

Lead Lead rca Full-Time Root Cause Analysis RCA lead
NC

Senior Manager Generative AI & Innovation Lead

Neogrowth Credit

2+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position Title: Senior Manager Generative AI & Innovation Lead Location: Mumbai Department: Data Science, AI & Innovation Job Summary We are looking for a forward-thinking and execution-focused Generative AI & Innovation Lead to drive AI-led transformation in the lending industry. In this high-impact role, you will be responsible for identifying, prototyping, and scaling cutting-edge generative AI solutions that enhance efficiency, improve customer experiences, and streamline business processes across the organization. This position is ideal for a passionate innovator who understands the rapidly evolving AI landscape and can bridge the gap between advanced technologies and real-world business needs particularly in financial services. Key Responsibilities Strategic Innovation Leadership Lead AI innovation initiatives by identifying high-impact generative AI use cases across the lending value chain. Develop and own the roadmap for generative AI adoption aligned with key business objectives. Act as a catalyst for organization-wide transformation through AI-powered solutions. Technology & Ecosystem Awareness Stay on top of the latest advancements in LLMs, multimodal AI models, and agentic frameworks. Evaluate enterprise platforms such as AWS Bedrock, Azure OpenAI, Google Vertex AI, and open-source alternatives. Build internal awareness of emerging technologies and their potential applications. Competitive & Market Intelligence Benchmark AI adoption in financial services and lending industries. Analyze competitor strategies and identify whitespace opportunities and unmet customer needs. Use Case Development & Experimentation Collaborate with business, data science, and tech teams to prioritize and validate high-impact use cases. Rapidly design and develop proof-of-concepts (POCs) with measurable success metrics. Scale validated solutions into production with focus on usability, scalability, and business ROI. Agile & Lean Execution Foster a fail-fast, learn-fast culture with cost-efficient experimentation. Promote lean innovation and lead internal evangelism for AI-driven transformation. Cross-functional Collaboration Partner with engineering, data science, product, compliance, and legal teams for ethical, scalable deployment. Ensure adherence to governance standards, including explainability, fairness, and regulatory compliance. Qualifications & Experience Bachelor s or Master s degree in Computer Science, Data Science, Engineering, or a related field; MBA is a plus. 2+ years of experience in AI/ML, with at least 1 year hands-on in Generative AI. Proven track record of leading innovation or AI-driven initiatives, preferably in lending or financial services. Deep understanding of the lending lifecycle, including underwriting, collections, risk models, and regulatory frameworks. Hands-on experience with LLMs (e.g., GPT, Claude, Mistral, LLaMA), embedding models, prompt engineering, and vector databases. Familiarity with cloud platforms (AWS, Azure, GCP) and orchestration tools like LangChain, Haystack. Excellent communication, leadership, and stakeholder management skills. Preferred Skills Experience with synthetic data generation, document AI, conversational AI, or autonomous agents. Understanding of ethical AI, privacy laws, and compliance standards in financial services. Exposure to startups or intrapreneurial roles in launching new AI products or platforms. Qualification : Bachelors or Masters degree in Computer Science, Data Science, Engineering, or a related field; MBA is a plus

Senior Manager Senior manager Ai Ai manager
IF

Relationship Manager NRI

Idfc First Bank

5-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Relationship Manager NRI Department: Retail Banking Location: Mumbai Experience: 5 to 10 Years (Relevant Branch Banking Experience) Education: Graduate (Any discipline); Postgraduate preferred Job Purpose: The Relationship Manager NRI is responsible for acquiring new-to-bank NRI customers and deepening existing relationships through tailored financial solutions. This role plays a key part in enhancing customer engagement, cross-selling banking products, and ensuring world-class service delivery. The role demands close coordination with internal teams like product and operations to create seamless customer experiences, aligned with the overall goals of the branch banking division. Key Responsibilities: Customer Acquisition & Relationship Building Acquire NTB (New-to-Bank) NRI customers through referrals, networking, and targeted sales efforts. Build long-term relationships by understanding customer needs and delivering personalized banking solutions. Expand existing customer relationships by penetrating group or family accounts. Sales & Product Advisory Cross-sell relevant banking and investment products based on customer profiling and financial needs. Promote new product offerings or enhancements to deepen wallet share. Ensure proactive engagement and advisory support to retain high-value NRI clients. Customer Service & Experience Provide timely resolution of customer queries and complaints, ensuring high satisfaction. Track service turnaround times and ensure all service requests are fulfilled as per SLA. Collaborate with the Senior Relationship Manager NRI to maintain a best-in-class service model. Internal Coordination Work with product, operations, and compliance teams to ensure smooth transaction processing and service delivery. Maintain accurate and updated relationship records for all assigned customer accounts. Sales Strategy & Initiatives Assist in designing and executing special sales campaigns, customer meets, and NRI engagement events. Provide market intelligence and competitor insights to enhance acquisition and retention strategies. Suggest process improvements to enhance service quality and operational efficiency across the branch. Skills & Competencies: Strong relationship management and interpersonal skills Knowledge of NRI banking products, regulatory norms, and global remittance platforms Ability to communicate effectively and persuasively Goal-oriented, self-motivated, and customer-centric High integrity and adherence to compliance guidelines Qualifications: Graduate in any discipline (mandatory) Postgraduate or MBA (preferred) Experience Required: 5 to 10 years of experience in branch banking, preferably in NRI customer management Summary: The Relationship Manager NRI plays a strategic role in acquiring, retaining, and growing NRI client relationships through superior customer service, product advisory, and process excellence. As a key driver of branch performance, the incumbent will work closely with cross-functional teams to achieve business targets while ensuring regulatory compliance and customer satisfaction. Qualification : Graduate (Any discipline); Postgraduate preferred

Relationship Manager Relationship manager NRI Full-Time
TA

Assistant Manager - Optronics & Computing Platforms (hardware Design)

Tata Advanced Systems (tasl)

6-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Assistant Manager Optronics & Computing Platforms (Hardware Design) Location: Mumbai Experience: 6 10 Years Education: B.E. in Electronics Engineering Job Summary: We are seeking a motivated and technically proficient Assistant Manager Hardware Design to join our Optronics & Computing Platforms division in Mumbai. The role focuses on hardware design, development, testing, and qualification of electronics systems for defense applications. This includes analog and digital circuit design, as well as microprocessor/microcontroller-based hardware development. Job Purpose: To contribute to the end-to-end design and development of electronic hardware systems for high-performance defense and optronics projects, ensuring compliance with stringent technical and environmental standards. Key Responsibilities: Design & Development: Design analog and digital circuits including microcontroller/microprocessor-based systems Develop schematics using OrCAD, Altium, or similar EDA tools Select, codify, and document components in accordance with project and lifecycle requirements Testing & Validation: Conduct functional testing and validation of physical prototypes Support environmental and EMI/EMC testing to ensure compliance with defense standards Product Documentation & Integration: Create comprehensive product lifecycle documentation Design and prepare module-level and system-level cable harnesses Collaborate with cross-functional teams during integration, testing, and qualification phases Required Skills & Competencies: Technical Know-How: Expertise in PCB schematic capture and hardware design Familiarity with layout review tools and design practices Solid understanding of communication protocols: UART, USB, Ethernet, I C, SPI Basic knowledge of computer hardware and peripherals Soft Skills: Strong problem-solving and analytical skills Detail-oriented with a structured approach to design and documentation Ability to work independently and collaboratively in cross-functional engineering teams Qualification : B.E. in Electronics Engineering

Assistant Manager Assistant manager Computing Platforms
HS

Sr. It Business Analyst

Hdfc Sales

12-14 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Senior IT Business Analyst Location: Mumbai Experience Required: 12 14 Years Employment Type: Permanent Functional Area: Business Analysis Role Summary: We are looking for an experienced and detail-oriented Senior IT Business Analyst to serve as the vital link between business needs and technology solutions. This role involves close collaboration with business users and operations teams to gather, analyze, and translate functional requirements into effective IT system designs. The ideal candidate will bring expertise from the insurance domain or related non-banking sectors, combined with strong analytical, documentation, and stakeholder communication skills. Key Responsibilities: Collaborate with business users and operations teams to gather, analyze, and document functional requirements Translate business needs into clear and comprehensive Business Requirement Documents (BRDs) and functional specifications Design system features and workflows based on business processes and objectives Identify areas for automation and prepare detailed requirement specifications for development teams Develop, review, and validate test cases, test scenarios, and test results to ensure solution quality Conduct functional testing and ensure timely feedback to developers and stakeholders Track and manage user-reported issues, ensuring timely resolution and communication Provide regular updates on project status, risks, and deliverables to all stakeholders Translate complex technical information into simple terms for business users Create and maintain all required documentation including user manuals, process flows, and status reports Perform other related duties as assigned Desired Candidate Profile: Technical & Behavioral Competencies: Prior experience as an Operations Executive in the Insurance industry or IT Business Analyst (non-banking/finance domain preferred) Exposure to insurance products, workflows, and compliance is a strong plus Basic knowledge of SQL / PL SQL, web technologies, and general programming concepts Self-starter with the ability to work independently and collaboratively with minimal supervision Excellent documentation, presentation, and communication skills Strong time management skills with the ability to meet strict deadlines Proven ability to build and maintain strong working relationships with stakeholders and colleagues Educational Qualifications: Bachelor s degree in IT or related field (BCA / MCA / B.Sc IT / B.E. IT / Electronics & Telecom / MBA IT) Qualification : Bachelors degree in IT or related field (BCA / MCA / B.Sc IT / B.E. IT / Electronics & Telecom / MBA IT)

Sr. IT Business It business Analyst
UP

Director Design

Upstox

10+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Director Design Company: Upstox Department: Design Location:Mumbai About Upstox At Upstox, we're redefining the future of investing making it simple, powerful, and accessible to all. As one of India s fastest-growing fintech platforms, backed by industry leaders like Mr. Ratan Tata and Tiger Global, we re on a mission to democratize wealth creation for every Indian. Whether it s a first-time investor or a seasoned trader, millions rely on us to navigate their financial journey. If you re excited by high-growth environments, real impact, and bold innovation, Upstox is the place to be. The Role: Director Design As the Director of Design, you ll lead a multidisciplinary team of product designers and shape the long-term vision, strategy, and execution of design across Upstox s fintech products. This is a strategic and hands-on leadership role focused on delivering seamless, user-centric experiences that power millions of financial journeys. You'll champion design not as an afterthought, but as an integral part of the product development process. Key Responsibilities Lead and drive end-to-end UX/UI design for critical fintech products across platforms Define and execute a long-term design strategy aligned with product and business goals Build, mentor, and guide a high-performing design team, while remaining hands-on when needed Own and evolve the design system to ensure consistency, scalability, and efficiency Translate user research, market trends, and analytics into impactful design solutions Collaborate cross-functionally with product, engineering, marketing, compliance, and business teams Regularly review design performance using KPIs, user feedback, and usability testing Foster a culture of design excellence, experimentation, and innovation 10+ years of professional design experience, with 3+ years in a leadership or lead designer role Strong portfolio demonstrating end-to-end product design in consumer tech, fintech, or high-growth digital products Proficiency in modern design tools like Figma, Sketch, Adobe XD, with deep understanding of design systems Solid grasp of user-centered design, interaction design, and visual design principles Ability to mentor, influence, and communicate effectively across all levels of the organization Experience in working within agile, fast-paced environments, balancing business goals and user needs Bachelor's degree in Design, HCI, Computer Science, or a related field Awareness of industry-specific compliance, accessibility, and security standards Why This Role is a Game-Changer Shape the financial experiences of millions in India s dynamic fintech ecosystem Collaborate directly with founders, product, engineering, and growth leaders on high-impact initiatives Influence company direction through design-led thinking and execution Build and nurture a world-class design culture in a growing organization Be part of a mission-driven company where design is central to trust, product success, and customer loyalty Qualification : Bachelor's degree in Design, HCI, Computer Science, or a related field

Director Design Design director Full-Time Design strategy
BC

Senior Product Marketing Manager

Blenheim Chalcot It Services India Pvt. Ltd.

7+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Position: Senior Product Marketing Manager Location: Mumbai, India (Hybrid) Function: Marketing | B2C Fintech | Full-Time The Role We are hiring a Senior Product Marketing Manager to lead the go-to-market strategy for our cutting-edge AI Agent mortgage product, while driving customer acquisition and lifecycle engagement across the ecosystem. This is a high-agency, strategic leadership role for someone who thrives on end-to-end ownership from GTM planning to growth experimentation and product positioning. You'll work at the intersection of AI innovation and digital financial services, helping shape how the next generation of homeowners discover, compare, and secure mortgages. Key Responsibilities AI Agent Product Launch & GTM Strategy GTM Leadership: Own the B2C go-to-market strategy for Koodoo s GenAI-powered mortgage assistant product. Positioning & Messaging: Craft compelling value propositions and positioning in a competitive mortgage tech landscape. AI-First Marketing: Integrate GenAI capabilities across marketing collateral, campaigns, and product storytelling. Customer Research: Conduct deep dives into audience needs, industry benchmarks, and competitive analysis. Innovation: Leverage AI-native tools and channels for creative, high-impact customer acquisition. Customer Lifecycle & Engagement Optimization Lifecycle Management: Optimize engagement across our 12,000+ user email base (growing by ~1,000 users/week). Retention Tools: Scale our automated mortgage rate alert system, improving re-engagement and conversions. Experimentation: Design, execute, and analyze A/B tests across key touchpoints (using tools like PostHog). LTV Growth: Drive lifecycle campaigns that improve user retention, repeat engagement, and lifetime value. Strategic Marketing Operations Cross-Functional Execution: Collaborate with Product, Design, Operations, Mortgage Advisors, and Compliance teams. Performance Tracking: Define and own KPIs for product launches and customer engagement success. Thought Leadership: Develop content that positions Koodoo as the UK s leading AI-first mortgage platform. Channel Innovation: Test and scale new customer acquisition channels; optimize existing ones. Strategic Alignment: Ensure marketing is embedded into product development processes and business planning. About You You re a strategic and execution-focused marketer who thrives in fast-paced environments. You re not only fluent in data and GTM planning you re also excited to experiment with AI, deeply understand customer needs, and lead cross-functional teams to success. Requirements 7 10 years of experience in product marketing, ideally in fintech, mortgage, or other high-consideration B2C verticals. Proven product launch experience, including AI/ML product GTM preferred. Expertise in customer acquisition, lifecycle marketing, and performance optimization. Experience with analytics and experimentation tools (e.g., PostHog, Mixpanel, GA4). High ownership mindset with ability to operate independently and iteratively. Strong cross-functional collaboration skills, including with product and technical teams. Excellent written and verbal communication; comfortable writing customer-facing content and internal briefs. Preferred: Familiarity with UK mortgage/lending ecosystem and related regulations. About Blenheim Chalcot Blenheim Chalcot is the UK s leading digital venture builder, with over 26 years of experience creating more than 40 successful startups in FinTech, EdTech, GovTech, Media, and more. All our ventures are GenAI-enabled, backed by world-class talent and a robust innovation ecosystem. Our India team, established in 2014, powers the growth of our global ventures through world-class engineering, marketing, data, operations, and finance. About Koodoo Koodoo is transforming the UK mortgage journey through digital innovation and AI-driven products. We help consumers from first-time buyers to re-mortgagers compare products, track rates, and connect with lenders via a simple, intuitive interface. Our recent breakthrough: passing the CeMAP exam using AI a UK-first milestone in mortgage tech. We partner with major UK banks and leading comparison brands to power smarter, AI-first mortgage journeys. A chance to work at one of the world s most respected venture builders. Exposure to high-growth fintech and GenAI-led marketing strategies. 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance. Learning & development culture: access to venture-wide training, tools, and mentoring. A collaborative, fun, and high-performing team environment (plus cricket we own the Rajasthan Royals IPL team!). Diversity & Inclusion At Blenheim Chalcot, inclusion and meritocracy drive our decisions. We welcome talent from diverse backgrounds and believe that agility, generosity, and curiosity power innovation. We focus on developing people based on potential and capability, not just credentials. Recruitment Process Our hiring process is streamlined and respectful of your time. It typically begins with an introductory 15-minute call, followed by in-depth interviews with stakeholders from marketing, product, and leadership.

Senior marketing Senior marketing Product marketing Senior product marketing
BC

Associate - Customer Experience

Blenheim Chalcot It Services India Pvt. Ltd.

1+ Year | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Associate Customer Experience Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are hiring a Customer Experience Associate to join our dynamic FinTech venture, Salary Finance, part of the Blenheim Chalcot portfolio. In this role, you will be responsible for delivering world-class customer support via email and live chat, ensuring exceptional service and operational efficiency. You will also collaborate with teams in London and India, contributing to building GenAI-enabled, next-gen digital solutions that make a real impact on people s lives. Key Responsibilities: Respond promptly and professionally to customer queries via live chat and email, providing accurate and empathetic support. Resolve queries related to loan applications, payments, and account updates while maintaining high customer satisfaction. Clearly explain policies, product features, and service terms to customers. Log and maintain detailed records of all customer interactions in the CRM system. Escalate unresolved or complex issues to the appropriate departments, ensuring timely follow-ups. Troubleshoot basic tech issues (e.g., login errors, upload failures) and report bugs to the tech team. Adhere to GDPR and data privacy regulations while handling customer information. Meet or exceed SLAs and quality benchmarks. Identify recurring issues and share insights with the product and operations teams to enhance service efficiency. Update and contribute to the internal knowledge base and customer FAQs. Actively promote a positive brand image and foster customer retention. Share best practices and contribute to team training initiatives. Stay current with product updates and compliance standards through regular training. Qualifications & Skills: 1 3 years of experience in a customer support or client servicing role (preferred, but not mandatory for exceptional candidates). Strong written and verbal communication skills in English. Familiarity with CRM tools and support platforms (e.g., Zendesk, Freshdesk). Knowledge of FinTech, loan processing, or financial services is a plus. Proactive problem-solving ability with strong attention to detail. Adaptable and comfortable working in a fast-paced, dynamic environment. Stakeholder management experience is a strong plus. About Salary Finance: Salary Finance is a purpose-led FinTech organization that empowers employees to improve their financial health through affordable loans, earned wage access, savings tools, and financial education. Our mission is to help millions of people reduce financial stress and live happier, more productive lives. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder. For over 26 years, we ve built, scaled, and invested in disruptive businesses across FinTech, EdTech, HealthTech, GovTech, and beyond. Our India operations, headquartered in Mumbai, serve as a vital engine for innovation and delivery, enabling the global success of our ventures. What You ll Get: Be part of the world s leading digital venture builder. Opportunity to work with cutting-edge GenAI technologies and international teams. Learning and development opportunities through real-world challenges. Inclusive and open culture we celebrate diversity, merit, and innovation. 24 annual leave days + 10 public holidays. Private medical insurance (for you and your immediate family). Life insurance coverage. Fun, flexible, and cricket-loving workplace we own the Rajasthan Royals IPL team! If you're passionate about delivering excellent customer service and want to grow in a collaborative, purpose-led organization, apply now to join us at the forefront of FinTech innovation.

Associate Customer Customer associate Experience Customer Experience
BC

Customer Service Associate

Blenheim Chalcot It Services India Pvt. Ltd.

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Customer Service Associate Location: Mumbai, India Department: Customer Operations Industry: FinTech Employment Type: Full-Time About the Role: We are seeking a proactive and empathetic Customer Service Associate to join Salary Finance, a fast-growing FinTech venture under the Blenheim Chalcot portfolio. In this role, you will be an integral part of the customer operations team, ensuring prompt, compliant, and high-quality customer interactions via live chat and email. You will be working closely with our teams in India and the UK to provide a seamless customer experience while contributing to the enhancement of internal processes and customer-facing solutions. Key Responsibilities: Handle customer inquiries via live chat and email in a professional and timely manner. Provide support related to loan applications, repayments, account updates, and general queries. Interpret and explain financial products, terms, and policies with clarity and compliance. Maintain accurate records in the CRM system and ensure resolution logs are up to date. Escalate unresolved or complex issues to the appropriate teams and follow up until closure. Troubleshoot basic technical issues (login errors, document uploads) and collaborate with the tech team. Ensure strict compliance with GDPR and data protection standards. Meet service benchmarks aligned with SOPs and SLAs. Identify recurring issues and offer feedback to product and operations teams. Recommend improvements for FAQs and knowledge base articles. Support customer retention by providing exceptional service and building rapport. Share insights and best practices with peers to support continuous team improvement. Participate in regular training on product updates, tools, and compliance protocols. About You: You are a detail-oriented, tech-savvy problem solver with a passion for delivering excellent customer service. You thrive in fast-paced, change-driven environments and are eager to contribute to a mission-driven FinTech. Required Skills: Strong communication skills both written and verbal. High emotional intelligence with a customer-first mindset. Prior experience in a customer/client-facing role. Ability to multitask, stay organized, and meet deadlines. Comfortable with Google Sheets, Excel, and manipulating customer data. A collaborative, empathetic, and solutions-focused attitude. Self-motivated and resilient, even in high-pressure situations. Preferred Skills: Experience in financial services, tech, or employee benefits companies. Familiarity with CRM systems and ticketing platforms (e.g., Zendesk, Freshdesk). Working knowledge of G Suite, Advanced Excel, and basic data analysis. Understanding of TCF, GDPR, CCA, and AML regulations. Education: Minimum: High School Diploma Preferred: Bachelor s Degree in any discipline About Salary Finance: Founded in 2015, Salary Finance is one of the UK s leading FinTech platforms improving employee financial well-being. Our platform supports over 4 million employees across 575 clients, including 20% of the FTSE 100. Backed by Blenheim Chalcot and major financial institutions, we provide salary-linked savings, loans, earned wage access, and financial education all through our digital platform. Our mission is to make employees financially healthier and happier, ultimately boosting productivity and well-being at work. About Blenheim Chalcot: Blenheim Chalcot (BC) is the UK s leading digital venture builder, with over 26 years of experience building disruptive businesses in FinTech, EdTech, GovTech, HealthTech, and beyond. With over 4,000 employees across 20+ ventures, our India operation (established in 2014) plays a crucial role in innovation, development, and scaling. What We Offer: Be part of the world s leading digital venture builder. Access to cutting-edge GenAI technologies. Opportunities for continuous learning and personal growth. Fun and open work culture (we own the Rajasthan Royals IPL team!). 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance coverage. Diversity & Inclusion: At Blenheim Chalcot, we value diversity, meritocracy, and innovation. We are committed to creating an inclusive workplace that supports all employees in reaching their full potential. We recruit and develop talent based on skills and passion not background. Apply Today: If you're passionate about delivering high-impact customer experiences and eager to be part of an innovative FinTech journey, we'd love to hear from you.

Customer Service Customer Service Associate Customer associate
EL

Regulatory & Compliance Specialist Exports

Elchemy

4-6 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Regulatory & Compliance Specialist Exports Location: Mumbai, Maharashtra, India Job Type: Full-Time Seniority Level: Mid-Level About Elchemy Elchemy is a tech-enabled cross-border marketplace for specialty chemicals, on a mission to revolutionize the way chemicals are traded globally. Through our innovative approach, we address key inefficiencies in the $800B specialty chemicals market, including lack of trust, quality uncertainty, and excessive lead times. In just 20 months, Elchemy has scaled to serve 32+ countries, partnered with 100+ customers and suppliers, and raised $7.5M+ from leading investors like InfoEdge Ventures, Prime Venture Partners, and industry giants from Vinati Organics, Laxmi Organics, and Coromandel International. Our team consists of top-tier talent from IITs, IIMs, and NITs, bringing world-class expertise to solve real-world challenges. At Elchemy, we re building a team of A-players and innovators who are driven to make an impact in a fast-growing industry. Role Overview We are looking for an experienced Regulatory & Compliance Specialist Exports to oversee and ensure compliance with both domestic and international export regulations. This role will be pivotal in safeguarding the company s compliance with industry standards, regulatory bodies, and laws related to labeling, documentation, and intellectual property rights (IPR). If you're passionate about working in a dynamic, cross-border trade environment and have a strong understanding of regulatory and compliance requirements, we want you on our team. Key Responsibilities ✅ Regulatory Compliance Management Ensure full compliance with domestic and international export regulations such as DGFT, BIS, REACH, FDA, and others. Stay up-to-date with evolving regulatory requirements in key markets like the US, EU, and Asia. ✅ Documentation and Labeling Compliance Review, correct, and ensure all Technical Data Sheets (TDS) and Safety Data Sheets (SDS) are compliant with regulatory standards. Ensure all export documentation, licensing, and customs paperwork are in order for smooth cross-border trade. Handle trademark registrations, renewals, and disputes to protect Elchemy s intellectual property. ✅ Internal Audits & Quality Assurance Conduct internal audits to assess the accuracy and compliance of all regulatory documentation and processes. Oversee and ensure product labels, barcodes, and packaging meet international standards and regulatory requirements in various global markets (EU, US, Asia, etc.). ✅ Cross-Functional Collaboration Collaborate with internal teams to ensure export labels, product documentation, and packaging meet all regulatory requirements. Provide support to operations and sourcing teams to ensure smooth handling of compliance processes. Skills & Qualifications 4-6 years of experience in US regulatory compliance, trademarks, documentation, and labeling within exports, manufacturing, or chemical industries. Proven experience in manually reviewing and correcting TDSs, SDSs, and export documentation. Strong knowledge of global export regulations, IPR laws, and trade compliance. Hands-on experience with MSDS, TDS documentation, international labeling laws, and customs documentation. Exceptional communication and coordination skills with the ability to work cross-functionally. Highly action-oriented, with a hands-on approach to solving compliance challenges. Entrepreneurial mindset with strong business acumen and a proven ability to work independently. A passion for ownership and commitment to Elchemy s mission and success. Be part of an industry-disrupting team: Work with a high-energy team to change the future of global chemical trade. Career growth and impact: At Elchemy, you will play a key role in shaping the company s compliance strategies and business operations. Work with a world-class team: Collaborate with top professionals from IITs, IIMs, NITs, and leading multinational companies. Competitive compensation: Along with an environment that offers freedom to innovate and grow. Apply now and join Elchemy in shaping the future of cross-border specialty chemicals!

Regulatory Compliance Regulatory Compliance Specialist Regulatory specialist
QU

Director Quality & Regulatory Affairs

Qure.ai

5+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Director Quality & Regulatory Affairs Location: Mumbai, India Employment Type: Full-time Job Description We are seeking an experienced Director of Quality & Regulatory Affairs to lead our regulatory and quality initiatives at the company. This critical leadership role will involve direct oversight of regulatory submissions, quality management systems, and cross-functional collaboration to ensure compliance with global standards. As the regulatory affairs expert, you will navigate complex regulatory pathways, oversee quality systems, and ensure compliance with evolving standards to drive global market entry and product success. Roles & Responsibilities Regulatory Affairs & Compliance Leadership Serve as the primary point of contact for regulatory agencies globally, managing pre-submissions, submissions, and post-market regulatory activities. Lead the development of regulatory pathways, clinical study designs, and regulatory negotiations, ensuring alignment with regulatory requirements. Stay up-to-date with evolving regulations (e.g., EU MDR, ISO 13485, IEC 62304, ISO 14971) and advise on strategic regulatory implications. Quality Management System (QMS) Oversight Ensure the organization s adherence to QMS policies and regulatory standards such as ISO 13485 and FDA guidelines. Oversee internal and external audits, including preparation, issue resolution, and coordination with external auditing bodies. Manage documentation for Corrective and Preventative Actions (CAPA), ensuring effective communication and resolution with all stakeholders. Cross-functional Collaboration & Strategy Collaborate with various internal teams to develop regulatory strategies for product development, market approval, and strategic planning. Advise teams on regulatory affairs, guiding research directions and influencing strategic product decisions to align with global regulatory requirements. Product Validation & Compliance Develop and review validation documentation for Software as a Medical Device (SaMD) and Computer-Aided Design (CAD) devices to ensure regulatory compliance. Review product labeling, marketing materials, and customer-facing statements for regulatory compliance, offering guidance and recommendations where necessary. Regulatory Documentation & Monitoring Lead the preparation and submission of EU MDR filings, ensuring timely and complete documentation. Monitor ongoing regulatory developments and perform regulatory gap analyses to identify and respond to new or revised regulatory requirements. Success in this role is defined by ensuring our products consistently meet or exceed global regulatory compliance standards, aligning cross-functional teams with regulatory requirements throughout product lifecycles, and effectively navigating regulatory pathways to support timely market entry and ongoing compliance. Requirements Proven experience in a senior regulatory role within an AI medical device company. Extensive knowledge of EU MDR, QMS, and medical device regulations. Master s degree in a technical discipline (preferred), RAC certification is a plus. Strategic thinking with the ability to align regulatory requirements with portfolio opportunities and company goals. Strong project management skills, with the ability to multitask and manage cross-functional teams in a dynamic, fast-paced environment. Exceptional written and verbal communication skills for clear documentation, presentations, and discussions. Demonstrated commitment to quality and continuous improvement, with a proactive approach to identifying and addressing regulatory challenges. Why This Role Is Important In this leadership position, you will drive compliance efforts across the organization, ensuring that all products are designed, developed, and released in compliance with global standards. Your role will be central in shaping the regulatory strategies that enable the company to enter global markets and maintain regulatory excellence. Equal Opportunity Employer We are committed to fostering an inclusive and diverse workforce. We encourage applications from candidates of all backgrounds and experiences. Qualification : Masters degree (technical discipline preferred); RAC certification is a plus.

Director Quality Director quality Regulatory Regulatory affairs
IF

Product Manager-mutual Fund

Idfc First Bank

2-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Requirements Role/Job Title: Product Manager-Mutual Fund. Function/Department: Wealth, Retail Liabilities. Job Purpose: This role also involves managing relationships with business partners, AMCs, and third-party product providers ideating on product opportunities and building financial planning models. Roles & responsibilities: Onboarding of new products (MF, PMS,AIF) by way of evaluation, due diligence, suitability, commercials, sales & operational processes Relationship management with business partners, AMCs, Third Party product providers Ensure legal & compliance requirements with respect to investment products are met. Attend fund manager calls and provide input where ever necessary. Ideate on opportunities to enhance the product basket. Maintain top standards of internal and external communication. Automate Excel sheets and build models on financial planning. Collate and update Weekly/Monthly reports and presentations. Secondary Responsibilities: MIS & platform enhancements Satisfactory regulatory audits Run campaigns and assist in Investor education programs. Managerial & leadership responsibilities: Self-starter Motivated and hard-working In-depth knowledge of investment products across asset classes Skills Required: Strong knowledge on mutual funds and portfolios (PMS/AIF is a bonus) Excellent verbal and written communication Education Qualification: Post-graduation: Any Experience: 2 5 years Industry Banking/ Wealth Management / AMC Functional Area Products

Manager Product manager Mutual Fund manager Mutual fund
IF

Marketing Technology Manager

Idfc First Bank

5-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role: Marketing Technology Manager Function/Department: HPE Experience: 5 to 10 Years Education: Any Graduate / Postgraduate Job Purpose: We are seeking a Marketing Technology Manager to enhance our B2C campaign efforts within Salesforce Marketing Cloud (SFMC). The ideal candidate will play a key role in executing BAU campaigns across multiple channels while building a cutting-edge marketing technology stack that aligns with our Customer First approach. Key Responsibilities: Campaign Development & Execution: Design and implement B2C marketing campaigns across Email, SMS, WhatsApp, Push Notifications, Journeys, Landing Pages, and Forms using SFMC modules such as Email Studio, Automation Studio, Journey Builder, Contact Builder, and Content Builder. Optimize existing campaigns for better engagement and performance. Data Management & Integration: Understand database architecture, including primary/foreign keys and data relationships. Create and update data extensions to support personalized campaign requirements. Develop responsive web cloud pages for landing pages and survey forms. Testing & Optimization: Implement a robust testing process before releasing new features/scripts. Continuously monitor and fine-tune features to enhance performance. Enforce email best practices and standard naming conventions. Marketing Technology & Strategy: Assess the current MarTech architecture and identify gaps for improvement. Coordinate with stakeholders and external agencies to enhance the digital marketing stack. Oversee data security, product enhancements, and compliance. Performance & Process Improvement: Ensure high performance and uptime of the marketing technology stack, aligning with department KPIs. Champion agile development to streamline operational processes. Exciting opportunity to work with advanced marketing technology. Collaborate with industry leaders in digital transformation. Make a real impact by driving customer-centric marketing strategies. If you're passionate about MarTech innovation, Salesforce Marketing Cloud, and data-driven campaigns, apply now and be a part of our dynamic team!

marketing Technology Marketing Technology Technology Marketing Manager
IF

Senior Hindsighting Manager

Idfc First Bank

5-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role: Senior Hindsighting Manager Function/Department: Retail Risk Experience: 5-10 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Job Purpose: We are seeking a Senior Hindsighting Manager to lead the credit hindsight review process for retail banking products. The role involves evaluating underwriting decisions, ensuring compliance with internal policies and regulatory guidelines, and identifying gaps to enhance credit risk frameworks. The ideal candidate will be responsible for conducting detailed reviews, publishing hindsight reports, and collaborating with senior management to drive strategic improvements. Key Responsibilities: Hindsight Review & Credit Assessment: Design and implement the hindsight review framework for retail loan products (PL, BL, Mortgage, UC, CV, EH, KCC, etc.). Conduct detailed evaluations of approved loan accounts to ensure alignment with credit policies and risk parameters. Identify and highlight process deviations and underwriting gaps to improve decision-making accuracy. Compliance & Risk Governance: Assess adherence to RBI regulations and internal compliance policies. Ensure all loan approvals align with banking guidelines, risk appetite, and industry standards. Provide actionable recommendations to mitigate risks and improve portfolio quality. Reporting & Insights: Publish hindsight reports, dashboards, and performance scores for senior management. Track trends and provide insights to enhance underwriting effectiveness. Maintain thorough documentation of findings, policy deviations, and recommendations. Stakeholder Collaboration & Process Enhancement: Work closely with Risk, Operations, and Policy teams to drive process improvements. Recommend enhancements to credit policies and underwriting frameworks based on hindsight findings. Capture and share best practices to strengthen overall risk management capabilities. Preferred Skills & Attributes: Strong understanding of retail credit underwriting across multiple loan products. Experience in credit risk assessment, portfolio monitoring, and policy compliance. Analytical mindset with the ability to interpret data and generate insights. Proficiency in reporting tools (Excel, SQL, Power BI, Tableau, etc.) is a plus. Strong communication and stakeholder management skills. Opportunity to play a critical role in strengthening risk governance. Work in a dynamic and data-driven banking environment. Exposure to high-impact projects and collaboration with senior leadership. If you have a strong background in credit risk, underwriting, and regulatory compliance, we invite you to join our team and contribute to enhancing our retail risk management framework! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA

Senior Manager Senior manager Hindsighting Manager Full-Time
IF

Wholesale Banking Business Operations-manager

Idfc First Bank

5-10 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role: Business Manager Wholesale Banking Operations Function/Department: Wholesale Banking Operations Experience: 5-10 Years Education: Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM Job Purpose: We are looking for a Business Manager Wholesale Banking Operations to drive operational excellence, financial management, and strategic initiatives within the Wholesale Banking division. This role involves overseeing key operational functions, optimizing processes, ensuring compliance, and managing stakeholder relationships. The ideal candidate will bring strong business acumen, analytical capabilities, and leadership skills to enhance efficiency, risk management, and profitability. Key Responsibilities: Operational Management: Oversee governance of daily operations across trade finance, cash management, treasury operations, and lending. Ensure compliance with regulatory standards, risk management protocols, and internal policies. Coordinate cross-functional teams to enhance process efficiency and service delivery. Drive process automation and operational improvements to optimize performance. Strategic Planning & Execution: Collaborate with senior management to develop and implement strategic plans for Wholesale Banking. Identify growth opportunities and drive business process improvements. Monitor industry trends, regulatory changes, and technology advancements to maintain a competitive edge. Financial Management: Assist in budgeting, forecasting, and financial performance tracking for Wholesale Banking Operations. Implement cost-control measures and optimize resource allocation for profitability. Analyze operational data to provide insights for cost reduction and efficiency enhancement. Risk & Compliance Management: Implement and maintain a risk management framework to mitigate operational risks. Ensure adherence to regulatory requirements, banking laws, and internal compliance policies. Collaborate with internal audit, legal, and compliance teams to maintain effective control measures. Stakeholder Management: Liaise with Relationship Managers, Product Teams, Risk, IT, HR, and Compliance to ensure operational excellence. Act as a bridge between the Wholesale Banking Operations team and senior management. Maintain strong relationships with external stakeholders, including regulators, auditors, and vendors. Preferred Skills & Attributes: Strong knowledge of wholesale banking operations, trade finance, treasury, and cash management. Ability to analyze financial data, track KPIs, and generate actionable insights. Proficiency in risk management, compliance, and regulatory frameworks. Excellent stakeholder management and communication skills. Experience in process automation, digital transformation, and operational efficiency projects. Opportunity to work in a high-impact role within Wholesale Banking Operations. Exposure to business strategy, risk management, and financial planning. Collaborative environment with growth opportunities in a dynamic banking landscape. If you are a results-driven professional with expertise in wholesale banking operations, financial management, and risk compliance, we invite you to be part of our team and drive operational excellence and business growth! Qualification : Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM

Banking Wholesale banking Business Business Banking Operations
IF

Senior Specialist-credit Administration

Idfc First Bank

10-18 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role: Senior Specialist - Credit Administration Function/Department: Wholesale Banking Operations Experience: 10-18 Years Education: Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA Job Purpose: The Senior Specialist - Credit Administration plays a critical role in post-sanction credit activities for large corporates. This role ensures compliance with credit, regulatory, legal, and product guidelines while facilitating disbursement. As a key control function, the role involves extensive due diligence, credit condition monitoring, and management of limits, covenants, collateral, and documentation to safeguard the bank s interests. Key Responsibilities: Credit Administration & Compliance: Oversee a wide range of credit products, including working capital, term loans, NCDs, investment limits, portfolio buyouts, and commercial papers for large corporate and FIG segments. Ensure credit appraisals align with internal policies and RBI regulations. Verify that all conditions precedent are met before disbursement approval. Documentation & Security Management: Ensure enforceable legal documentation as per legal guidelines, including security creation (mortgages, pledges, hypothecation, etc.). Track and manage covenants, deferrals, and compliance requirements in the system. Facilitate safe custody and retrieval of loan documents for internal and external stakeholders. Stakeholder Coordination & Process Improvement: Coordinate with business teams, legal, credit, and external partners (valuation, audit, title search) to ensure timely and high-quality deliverables. Process invoices related to credit administration activities. Support internal governance initiatives to identify process gaps and strengthen controls. Regulatory Reporting & Risk Management: Ensure accurate and timely reporting of credit-related data to internal and external stakeholders. Stay updated on RBI guidelines and regulatory reporting requirements (e.g., RBS submission). Preferred Skills & Attributes: Strong expertise in credit administration, risk management, and regulatory compliance. Hands-on experience with credit operations for large corporate banking. Knowledge of legal documentation, security creation, and credit monitoring. Ability to liaise with internal teams and external agencies to drive operational excellence. Proficiency in financial reporting and governance frameworks. Play a key role in ensuring credit risk mitigation and compliance in wholesale banking. Gain exposure to large corporate credit operations and regulatory reporting. Be part of a dynamic team driving process improvements in credit administration. If you have extensive experience in credit administration, a strong understanding of compliance frameworks, and a keen eye for risk management, we invite you to be part of our team! Qualification : Graduation: B.Com, B.Sc, BA, BBI, BMS Post-Graduation: MBA, M.Com, MA

Senior Specialist Senior specialist Credit Credit specialist

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