Product Development Specialist Jobs in Pune

Quality Specialist Location: Pune Job Type: Full-Time Job Summary The **Product Quality Specialist** plays a critical role in **assessing the quality of inbound and outbound documentation** to ensure compliance with internal quality control standards. This role requires knowledge of operational procedures, the ability to **identify process improvement opportunities**, and expertise in quality systems. The specialist will support both internal and external documentation needs, perform detailed analysis of non-conformances, and coordinate testing activities to maintain **high-quality standards across products.** Primary Responsibilities Documentation Review **Review source documents, including material test records**, to ensure quality, completeness, and compliance with engineering specifications. Record Monitoring & Issue Resolution Monitor, track, and follow up on outstanding record issues, ensuring **timely resolution of discrepancies.** Documentation Changes Respond to and coordinate any requested documentation changes, ensuring accurate recordkeeping. Archiving & Record Support Assist with archiving and scanning, and **provide electronic copies of archived records** as requested for internal and external stakeholders. Quality System Maintenance Help **maintain the quality system requirements** and ensure compliance with the company s standards and practices. Non-Conformance Management **Raise Non-Conformance Reports (NCRs)** for assemblies that do not comply with BOM, GAD, and testing requirements. Collaborate with cross-functional teams to perform **root cause analysis** and provide technical support for corrective actions. Testing & Witness Activities **Perform witness activities for testing** against product standards and NOV test procedures. Coordinate with **Third-Party Inspectors (TPI)** and customer representatives as needed. Test Procedure Development **Review, write, and prepare FAT (Factory Acceptance Test) procedures and test report formats** for new products. Support Quality Practices Assist in developing new work practices and procedures related to quality and continuous improvement. Supplier & Client Assessments Ensure that quality assurance assessments at suppliers and client sites are performed in compliance with company requirements. Training & SOPs Maintain up-to-date training on **Quality Standard Operating Procedures (SOPs)** in relation to the quality system. Facility/Group-Specific Responsibilities 3rd Party Coordination **Schedule and coordinate 3rd party-related tasks**, ensuring alignment with quality and manufacturing teams. Technical & Administrative Support Provide **technical and administrative support** to the quality function, assisting with documentation review, training, and error resolution. Work Order Documentation **Review Work Order specific reports**, including MTR, HT, Dimensional Inspection, and NDT reports, and others. Audit Support Assist in **API Audit document review and preparation**, ensuring all necessary documentation is in place. Product Standards Expertise **Ensure thorough understanding of product standards** (e.g., API 6A, 16A, 16C), particularly regarding quality, calibration, material, testing, and marking requirements. Multiple Task Management **Demonstrated ability to manage multiple tasks** and meet deadlines without compromising on quality. Education & Experience Qualifications Education Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred. Experience For Diploma Holders: **Minimum 6-8 years of experience in quality documentation review and testing** in a manufacturing environment. For Degree Holders: **Minimum 3-4 years of relevant experience.** Skills & Knowledge **Familiarity with MTR and quality documentation review.** Knowledge of hydraulic and electrical schematics. **Proficiency in Microsoft Office** (Word, Excel) and experience with Access and Oracle ERP systems is a plus. **Knowledge of API, ISO, and ASTM standards is preferred.** Job Requirements Documentation Management **Strong ability to manage and review complex documentation** and maintain accurate records. Quality Control & Testing Experience in witnessing tests and **reviewing product quality reports.** Cross-Functional Collaboration **Ability to work closely with cross-functional teams** to resolve quality issues and implement improvements. Behavioral Competencies Must maintain **good behavior and professional conduct** while interacting with colleagues and clients. **Strong written and verbal communication skills** for interacting with various departments, customers, and auditors. Technical Competencies **Strong proficiency in using MS Office** and familiarity with ERP systems (Oracle, Access). **Basic understanding of welding, ASTM standards, and product testing procedures.** Qualification : Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred

Principal AI Engineer - MLOps Location: Pune Overview Rapid7 is seeking a **Principal AI Engineer - MLOps** to drive the development and deployment of **scalable, production-grade AI/ML systems** in the field of cybersecurity. This role is within the **AI Center of Excellence team** and involves managing the **end-to-end design of ML production systems** from scoping and data requirements to continuous deployment and monitoring. You will play a pivotal role in mentoring junior engineers and shaping the **MLOps culture**. Key Technologies Used **Cloud/Infrastructure:** AWS (research environments, data hosting), **EKS** (Kubernetes), **Terraform** (Infrastructure as Code). **Modeling/Data:** **Python** (numpy, pandas, scikit-learn), Jupyter notebooks, Anomaly detection methods. Key Responsibilities End-to-End ML Production System Design: **Architect and manage the design and deployment** of ML systems from inception to production. Define project scopes, data requirements, modeling strategies, and **deployment pipelines** for AI/ML systems. Ensure **seamless integration** of models and AI components into the production environment, focusing on **scalability, reliability, and security**. Data Pipeline Management: **Develop and maintain data pipelines**, ensuring data consistency, integrity, and accessibility throughout the ML lifecycle. Oversee the data lifecycle, including **data preprocessing, feature engineering**, and storage. ML Guardrails & Monitoring: Implement **robust ML guardrails** to ensure model performance, fairness, and compliance. Manage the **monitoring and observability** of deployed models, ensuring timely and accurate tracking of model performance. Deployment & Service Monitoring: Develop and deploy accessible endpoints, including **web applications and REST APIs**, adhering to security best practices. Continuously monitor models and data to detect issues such as **drift, anomalies, or performance degradation**. Collaboration & Mentorship: Collaborate closely with engineering, data science, and product teams to ensure alignment on goals. **Mentor and guide junior engineers**, share knowledge, and promote best practices in MLOps. Agile Development & Iteration: Embrace **agile practices**, focusing on continuous iteration and solving complex challenges. Skills & Experience Core Technical Expertise **Extensive Software Engineering Experience:** 15+ years as a software engineer, with at least **3-5 years of expertise in MLOps** in AWS environments. **MLOps & DevOps:** Proven experience deploying **scalable AI/ML systems**, managing **CI/CD pipelines**, and utilizing cloud AI resources. Expertise with **Docker, Kubernetes, and cloud-based AI infrastructure management**. **Programming:** Strong proficiency in **Python** (Flask or FastAPI) and experience building APIs. Data & Modeling Skills Experience in designing **data pipelines** and performing **feature engineering**. Familiarity with **model risk management** strategies, including **concept drift monitoring** and hyperparameter tuning. Leadership & Communication Demonstrated ability to **collaborate across engineering, data science, and product teams**. Proven track record of **mentoring and guiding junior engineers**. Strong communication skills for conveying complex technical concepts and creating detailed system architecture documentation. Nice to Have Experience deploying resources that enable data scientists to fine-tune and experiment with **LLMs (Large Language Models)**. Understanding of AI/ML operational frameworks and associated challenges. Be a part of **cutting-edge AI/ML efforts** to strengthen cybersecurity. Mentor and grow the next generation of engineers in an inclusive, fast-paced environment. Tackle some of the most challenging security problems with a passionate and creative team.

Position Title: Director Professional Services Location: Pune Experience: 12+ years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leading provider of secure workspace access and Zero Trust-based application delivery solutions, empowering enterprises to enable secure and seamless remote work. Role Overview: Accops is seeking a seasoned Director Professional Services to lead and drive the end-to-end delivery of professional services engagements across clients and geographies. This is a leadership role requiring strong technical knowledge, project governance, customer engagement, team leadership, and strategic execution skills. The ideal candidate will combine a customer-centric approach with deep experience in IT services and virtualization technologies. Key Responsibilities: Lead and manage the delivery of professional services projects, ensuring timely, high-quality, and cost-effective execution in line with business objectives and customer expectations Oversee multi-client, multi-location project portfolios, balancing resource allocation, timelines, and budgets Implement and track key performance indicators (KPIs) to ensure delivery excellence and continuous improvement Build, mentor, and inspire a high-performing team of consultants, project managers, and technical specialists Identify skill gaps, design and execute training programs to develop internal team capabilities Act as a senior escalation point for critical customer issues, ensuring swift and effective resolution Drive stakeholder engagement, building strong relationships with customers to ensure satisfaction, retention, and future growth opportunities Collaborate cross-functionally with Sales, Presales, Customer Success, Development, and Product Management teams to ensure aligned execution Regularly assess and improve delivery methodologies, tools, and operational processes to drive efficiency, scalability, and repeatability Contribute to solution design, deployment, and configuration in line with Statements of Work (SoWs) Manage change requests in SoWs in coordination with customers and the Product Engineering team Travel to client sites as required for project execution, review meetings, and relationship management Technical Skills & Experience (Mandatory): Proven track record of managing large-scale IT service delivery and project portfolios Deep understanding of Virtualization Technologies (Accops, Citrix, Omnissa) and Zero Trust Security frameworks (e.g., IAM, ZTNA) Strong command of project governance, resource management, and budget control Ability to map complex business requirements to technical solutions Excellent communication, stakeholder management, and conflict resolution abilities Certifications such as PMP, ITIL, or similar are a strong plus Preferred Attributes: Strategic thinker with a hands-on execution mindset Passion for mentoring and developing talent Ability to thrive in a fast-paced, customer-driven environment Focused on operational excellence, process standardization, and automation Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Proactive and self-motivated Strong analytical and logical reasoning Flexible and adaptable to evolving business needs Exceptional multitasking and organizational abilities Collaborative team player with strong leadership qualities Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Position: Documentation Specialist Location: Pune Job Type: Full-Time Industry: IT Services Experience Required: 1 3 Years Position Overview We are looking for a detail-oriented and tech-savvy Documentation Specialist to join our team in Pune. In this role, you will be responsible for creating, maintaining, and updating clear and user-friendly documentation that supports the use of our products and solutions. You ll work closely with developers, testers, and product managers to ensure our documentation is accurate, accessible, and aligned with business goals. Key Responsibilities Create and maintain a variety of documentation including user manuals, API guides, troubleshooting documents, release notes, FAQs, and online help content. Collaborate with cross-functional teams (developers, testers, product managers) to gather technical content and ensure information accuracy. Translate complex technical concepts into clear, concise, and user-friendly content for both technical and non-technical audiences. Maintain consistency in tone, style, and terminology across all documentation assets. Develop supporting visual content such as diagrams, flowcharts, and presentations. Ensure documentation is updated with every product release. Follow and implement best practices for documentation usability, structure, and accessibility. Requirements Strong written, verbal, and grammatical communication skills. Familiarity with using AI tools to enhance documentation workflows. Proficiency in Google Workspace or Microsoft Office Suite. Strong proofreading and editing skills to ensure high-quality, error-free content. Ability to work independently and collaboratively with a keen eye for detail and organization. Preferred Attributes A natural storyteller who can simplify complex information. Self-motivated and results-oriented with excellent problem-solving skills. Comfortable adapting to changing priorities and managing multiple tasks simultaneously. Experience with documentation or content management tools is a plus. Benefits Comprehensive training and mentorship to accelerate your career growth. Competitive compensation package. Health insurance coverage. A collaborative, inclusive work environment that values innovation and diversity. Opportunities for continuous learning and professional development.

Job Title: Assembler Sustaining Engineer Location: Pune, Maharashtra, India Travel: Occasional business travel may be required About BMC At BMC, trust is more than a value it s how we operate. We are an award-winning, inclusive workplace that celebrates diversity, innovation, and the passion to give back. We believe in work-life balance, empowering individuals, and creating an environment where you feel inspired and supported every day. Your wins will be celebrated, your growth championed, and your contributions deeply valued. We enable our customers to become Autonomous Digital Enterprises ready to take on the future with confidence. The Opportunity: Join the team behind Control-M, BMC s powerful orchestration and automation platform used by the world s top organizations to automate business-critical processes from data pipelines to financial transactions. As a z/OS Assembler Specialist in our Product R&D Support team, you'll work on sustaining engineering and APAR (Authorized Program Analysis Reports) development for mainframe systems. If you're driven by solving complex challenges, collaborating globally, and making a direct impact on product stability and customer satisfaction, this role is for you. Key Responsibilities: Join a dedicated team responsible for product support and APARs development for BMC s mission-critical Mainframe (z/OS) products. Develop and maintain diagnostic tools and solutions to improve the supportability and performance of the product. Contribute to APAR development cycles with a focus on timely delivery and quality. Take ownership of technical issues and work them through to resolution. Collaborate with global teams across functions to ensure product quality meets enterprise-level expectations. Share knowledge, best practices, and mentor others to elevate team capabilities. Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field. 5+ years of experience in an engineering role within a Mainframe z/OS environment. Strong programming experience in Assembler language. Proficiency with z/OS internals, including JCL, JES2/3, SMS. Ability to analyze system dumps using IPCS. Hands-on experience with SMP/E for software maintenance. Strong analytical and troubleshooting skills with customer-focused problem-solving ability. Excellent communication and collaboration skills; capable of working both independently and as part of a team. Nice to Have: Experience with Java, C, or C++ Familiarity with UNIX System Services and Language Environment on z/OS Background in an enterprise product-based company Over 6,000 employees globally, united by innovation and collaboration A culture that recognizes and celebrates your individuality Continuous learning opportunities and exposure to cutting-edge technologies A commitment to creating an inclusive and empowering workplace That s okay. We value diverse backgrounds and perspectives. If you're excited about this role and BMC, we still encourage you to apply. BMC is proud to be an equal opportunity employer. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Job Title: Enablement Specialist Location: Pune, Maharashtra, India Travel: Up to 10% About BMC At BMC, trust is more than a word it s our way of working. We are an award-winning, inclusive, and dynamic workplace where diversity is celebrated and innovation thrives. Giving back to our communities is part of our culture, and we believe in helping every employee achieve balance, success, and personal growth. Your achievements will be recognized, your voice heard, and your individuality celebrated. We help our customers become Autonomous Digital Enterprises by empowering them with forward-thinking solutions and we never stop innovating. The Opportunity Join our BMC Academy team as an Enablement Specialist, where you'll play a key role in designing, developing, and delivering impactful training and enablement programs for our Customer Success organization. You'll collaborate with cross-functional teams, subject matter experts (SMEs), and stakeholders to build world-class enablement content that empowers teams to drive value and performance across the customer lifecycle. If you're passionate about adult learning, creative content development, and enabling others to succeed this is the role for you. Key Responsibilities Design and develop engaging enablement content such as Instructor-Led Trainings (ILTs), eLearning modules (WBTs), videos, infographics, playbooks, assessments, and more using instructional design best practices. Create training programs around onboarding, product/service offerings, strategic initiatives, and soft skills for Customer Success teams. Ensure consistent tone, messaging, and branding across all enablement materials. Partner with stakeholders, SMEs, and cross-functional teams (Product, Marketing, Sales Enablement) to gather inputs and align on enablement goals. Plan and facilitate live enablement sessions coordinate invites, run dry runs, host kickoff segments, and support participant engagement and Q&A. Use a Learning Management System (LMS) to manage learning content, assign courses and learning paths, and generate reports on participation and completion. What You ll Bring 3 4 years of experience in enablement, instructional design, or learning & development Strong understanding of adult learning principles and instructional design methodologies Experience creating diverse digital learning assets: presentations, videos, infographics, cheat sheets, playbooks, FAQs, and assessments Excellent written and verbal communication skills able to simplify complex topics and confidently present in live or virtual settings Proficiency in tools like MS Office, Canva, Camtasia, Articulate Rise & Storyline, and experience working with LMS platforms Skilled in video editing, content organization, multitasking, and collaborating with SMEs and cross-functional stakeholders A self-starter with a growth mindset, ready to take initiative and adapt to evolving needs Join over 6,000 talented professionals around the globe who are driving innovation Work in a culture that champions authenticity, inclusion, and continuous learning Be part of an organization that recognizes your unique contributions and potential Grow your skills through exposure to leading technologies and global best practices If you re excited about this role and BMC s mission, we encourage you to apply. We welcome diverse perspectives and believe they drive better outcomes for everyone. BMC is an equal opportunity employer committed to building a workplace that reflects the diversity of our communities.

Position: Product Delivery Engineer Location: Pune (Onsite/Hybrid) Type: Full-Time Department: Engineering Experience Level: Experienced About the Role We re looking for a Product Delivery Engineer who s passionate about solving complex problems and delivering high-impact software solutions. If you're eager to work across the full stack, thrive in a fast-paced environment, and want to build resilient, scalable products using modern cloud technologies this is the role for you. What You'll Be Doing Design and contribute to robust, scalable features on AWS and Azure cloud platforms. Implement critical end-to-end features that drive real value. Write high-quality, well-tested, maintainable code. Manage your own tasks, deadlines, and deliverables with minimal supervision. Collaborate across teams and tech stacks with a willingness to learn and adapt. Participate in code reviews, offer mentorship, and help elevate the team s technical bar. What You Bring to the Team Technical Skills Frontend: React.js, React Native, or Angular. Backend: Experience with one or more of Python, Java, Node.js, Golang, or C#. Familiarity with cloud platforms (AWS, Azure) and a strong interest in cloud-native development. Solid foundation in computer science fundamentals including: Data structures and algorithms Networking basics (TCP/IP, ports, firewalls) Database principles (schema design, indexing, optimization) Hands-on experience with relational and NoSQL databases like MySQL, SQL Server, DynamoDB, or Cosmos DB. While full-stack experience is preferred, we also welcome specialists with deep frontend or backend expertise. Soft Skills & Mindset A responsible, ownership-driven attitude toward features and deliverables. A natural leader and mentor who leads by example. Excellent communication and interpersonal skills. Ability to build trust and collaborate effectively with cross-functional teams. Enthusiastic about learning and applying agile software delivery best practices. Join us to build cutting-edge products that scale and grow alongside a team that values curiosity, craftsmanship, and collaboration.

Sales Specialist Location: Pune, India Experience: 3 5 years Job Type: Full-Time About the Role We are seeking a motivated and competitive Sales Specialist who excels in a fast-paced sales environment. You will be instrumental in engaging customers, driving demos, managing pipelines, and closing deals for our flagship SaaS product, Scalefusion. This role offers a great opportunity to grow within a high-energy team and contribute to our sales success. Key Responsibilities Make inbound sales calls and engage with enterprise customers regularly. Conduct product demonstrations via calls and presentations. Maintain high-quality, consistent interactions with prospects and customers. Collaborate with marketing to plan and execute sales initiatives. Manage negotiations and independently close deals. Build deep knowledge of product features and related technologies. Diligently manage and grow your own sales pipeline. Track and manage sales records, revenue, and invoicing. Work independently or collaboratively to meet sales targets. Achieve and exceed quarterly sales and and revenue goals. Strong verbal and written communication skills. Excellent selling and negotiation capabilities. Good listener with a consultative selling approach. Self-starter with a proactive mindset. Proven track record in B2B SaaS sales is a plus. High energy and passion for sales. Ability to quickly learn and apply product knowledge in customer interactions. Skilled at creating persuasive presentations and proposals. Efficient time and task management skills. About Scalefusion Scalefusion is a leading Mobile Device Management (MDM) solution enabling organizations to secure and manage a wide range of endpoints including smartphones, tablets, laptops, rugged devices, and digital signage across Android, iOS, macOS, and Windows platforms. Trusted by startups to Fortune 500 companies, Scalefusion simplifies device management at scale. About ProMobi Technologies ProMobi Technologies is a Pune-based Enterprise SaaS company specializing in device management and communication platforms. Our flagship product, Scalefusion, powers endpoint management for thousands of organizations globally, supporting efficient, secure, and streamlined operations.

Job Title: Product Specialist (Sales) Location: Pune, India Employment Type: Full-Time About the Role: We are looking for a Product Specialist (Sales) to drive the adoption and sales of scanO Air (AI Robot) within the dental industry. You will be a key player in educating customers, conducting product demos, and participating in on-the-ground sales efforts to promote our AI-powered products for clinics and hospitals. Key Responsibilities: Sales Execution: Lead the efforts to nurture and close leads for scanO Air and other scanO AI products. Drive adoption within the dental industry and ensure consistent revenue growth. Product Expertise: Develop and maintain an in-depth understanding of the scanO AI ecosystem (including scanO Air and scanO Engage). Stay updated on features, benefits, and potential applications to effectively address client needs. On-Ground Sales Efforts: Represent the company at dental conferences, seminars, and exhibitions to market the AI solutions to clinics and hospitals. Product Demos: Provide detailed product demos via Google Meet/Zoom for prospective customers, showcasing the features, benefits, and value of scanO products. Training & Education: Conduct training sessions for dental professionals and staff to ensure they understand the capabilities and advantages of the scanO AI products, driving enhanced usage and satisfaction. Market Research: Continuously monitor industry trends, competitor products, and advancements in dental technology. Provide valuable insights that will help shape the product strategy and positioning. Feedback Collection: Actively collect and analyze customer feedback to improve product features, enhance user experience, and inform future development. Required Skills and Qualifications: Sales Experience: Previous experience in sales within the healthcare, dental, or technology sector (AI products are a plus). Product Knowledge: Ability to quickly grasp and communicate the technical and practical aspects of AI-based products. Strong Communication: Excellent communication and presentation skills, particularly for delivering remote demos and interacting with both technical and non-technical stakeholders. Industry Knowledge: Familiarity with the dental industry and understanding of key challenges faced by dental professionals, clinics, and hospitals. Technical Aptitude: Comfortable learning and demonstrating AI-powered products and tools. Event Participation: Willingness to attend industry events, conferences, and trade shows to engage with potential clients and increase product awareness. Training Skills: Ability to conduct training sessions that enable end-users to maximize product adoption. Market Insight: Ability to stay on top of market trends and provide feedback that supports both sales and product development strategies. Impactful Work: Be part of a growing team and help drive the adoption of cutting-edge AI technology in the dental industry. Growth Opportunities: Work in a dynamic and innovative environment, offering opportunities for career development. Competitive Compensation: Attractive salary with potential bonuses tied to sales performance. Collaborative Team: Work with a motivated, mission-driven team focused on making a difference in dental care. If you are passionate about AI technology, sales, and the dental industry, and are excited about making a real impact, we would love to hear from you!

Senior Specialist, Technical Product Management | Pharmaceutical & Life Sciences | Pune, India | Merck & Co. Job Overview: Merck & Co. is seeking a Senior Specialist in Technical Product Management to join our Human Health Digital, Data, and Analytics (HHDDA) division in Pune. In this role, you will play a pivotal part in developing and activating advanced internal forecasting products aimed at optimizing the delivery of medicines to patients. You will collaborate with product management and product delivery teams to build relationships with internal customers, train activation teams, measure product success, and represent customer needs in product development. The ideal candidate will have strong leadership skills, a deep understanding of healthcare and technology, and a passion for product development. As a domain expert in Pharma, you will guide product strategies, inspire innovation, and help drive a growth mindset within the team. Key Responsibilities: Analyze business processes, user needs, and stakeholder challenges to inform product development decisions. Forecasting Expertise: Use your experience with pharma forecasting, including time-series analysis, stochastic simulation, and optimization, to drive product decisions. Voice of Customer: Act as the bridge between internal stakeholders and technical teams, ensuring the customer s voice influences product development. Collaboration & Communication: Work with cross-functional teams to define product requirements, document detailed business needs, and evaluate product features for future development. Product Strategy: Adapt product strategies and roadmaps based on market feedback and evolving customer needs. Leadership: Guide product teams, provide mentorship, and ensure alignment across product management and delivery leads. Innovative Thinking: Stay updated on industry trends in pharma, forecasting technologies, and analytics to propose new features that provide business value. What You Will Achieve: Within 3 Months: Understand the product suite and its objectives. Familiarize yourself with processes, workflows, tools, and company culture. Develop relationships with stakeholders and teams, participating in knowledge-sharing sessions and product ceremonies. Within 6 Months: Collaborate on defining business requirements for upcoming product features. Conduct gap analysis between current and desired outcomes, identifying areas for product enhancement. Within 9 Months: Represent the voice of the customer in product planning, helping to propose, prioritize, and evaluate new product features and improvements. Required Qualifications & Skills: Bachelor s Degree in Computer Science, Engineering, or an MBA (relevant certifications are a plus). 3+ years of experience in a lead product management role within the pharmaceutical or life sciences industry, with 10+ years of total experience in product management or related fields. Expertise in Pharma Forecasting: Applied experience with time-series forecasting, stochastic simulation, and optimization techniques. Experience in designing and developing embedded reporting, dashboards, and visualizations to communicate product data effectively. Strong communication and presentation skills for conveying complex concepts to stakeholders at all levels of the organization. Ability to lead and collaborate with cross-functional teams, driving product initiatives from conception to launch. Preferred Experience: Experience with advanced analytics platforms and data-driven decision-making in healthcare and pharma. Ability to thrive in a fast-paced, dynamic environment with shifting priorities. Location: Pune, India Flexible Hybrid Work Arrangements Visa Sponsorship Available At Merck & Co., we believe in driving data-driven innovation to improve healthcare outcomes globally. As a Senior Specialist in Technical Product Management, you will have the opportunity to shape the future of healthcare technology by contributing to cutting-edge forecasting tools that empower teams to make data-driven decisions. If you are passionate about product management, forecasting, and pharmaceutical innovations, this is your chance to make a significant impact. Qualification : Bachelors Degree in Computer Science, Engineering, or an MBA (relevant certifications are a plus).

About Talentica Software: Talentica Software is a specialized software development firm founded by industry veterans and IIT Bombay alumni. We excel in helping startups build innovative products by leveraging cutting-edge tools and technologies to solve real-world challenges. Over the past 21 years, we ve collaborated with over 180 startups, primarily in the US, and have contributed to numerous successful exits. In 2022, Talentica Software was recognized by Great Place to Work as one of India s Great Mid-Size Workplaces. What We re Looking For: We are seeking a meticulous and detail-oriented QA Specialist who is passionate about ensuring data quality. You will work closely with our analytics team to design and execute robust QA processes, validate data pipelines, and automate repetitive QA tasks. Your contributions will play a crucial role in delivering accurate, reliable, and high-quality solutions. If you enjoy solving problems, automating processes, and ensuring data integrity, this role is tailor-made for you! What You ll Be Doing: As a QA Specialist, your responsibilities will include: Designing and implementing comprehensive QA processes for data and analytics deliverables. Validating end-to-end data pipelines, including data sources, ETL processes, data extracts, calculations, visualizations, and application interfaces. Conducting functional, regression, performance, and tolerance-range testing across reports and data systems. Simulating end-user interactions to ensure a smooth user experience with analytics outputs. Validating application tracking functionalities, including data collection through app usage. Verifying calculations and metrics in BI tools like Tableau, Power BI, and others. Performing database validation using SQL (Oracle, BigQuery) and NoSQL (MongoDB) systems. Automating recurring QA tasks in the analytics/BI environment where possible. Identifying, documenting, and tracking data quality issues and discrepancies. Collaborating with cross-functional teams including data engineers, BI developers, and product managers to ensure high-quality analytics deliverables. To Succeed in This Role, You Should Have: Qualifications: BE/B.Tech degree from top engineering institutions such as IIT, NIT, BITS, VJTI, or equivalent. Experience: 2+ years of experience in QA, data validation, or analytics testing. Technical Skills: Hands-on experience testing in BI tools environments. Proficiency in SQL, with experience in Oracle and BigQuery (preferred). Familiarity with NoSQL databases like MongoDB (a plus). Experience with regression testing and simulating user interactions in BI tools. Bonus Points If You Have: Knowledge of scripting languages like R or Python. Experience in automation testing in analytics or BI environments. Familiarity with Databricks. Soft Skills: Strong communication skills, with the ability to collaborate effectively across teams. Ability to present complex findings to both technical and non-technical stakeholders. What You ll Find at Talentica: Innovative Culture: We focus exclusively on cutting-edge development, not routine maintenance. Our technological expertise sets us apart. Endless Learning Opportunities: This is a place to grow. You ll have access to constant learning opportunities and stay updated on the latest trends in technology. Talented Peers: Work with brilliant professionals from India s top engineering colleges (IITs, NITs, and more). Work-Life Balance: We value flexibility and offer remote work options and flexible schedules to ensure a healthy work-life balance. Great Culture: 82% of our employees recommend Talentica to their peers (according to Glassdoor). We pride ourselves on our supportive and collaborative work environment. Recognition & Rewards: We celebrate success and ensure that your contributions are recognized and appreciated. If you re passionate about ensuring data integrity, automating processes, and solving problems in a fast-paced, innovative environment, we d love to hear from you. Qualification : BE/B.Tech from IIT, NIT, BITS, VJTI, or any other top Indian engineering college.

Experience: 2-6 years Working Hours: 4:00 PM to 1:00 AM (IST) Location: Pune Job Brief: We are looking for a rock-star Inside Sales and Business Development Account Specialist who has a winning attitude and a passion to succeed. You need to bring your knowledge, skills, attitude, and work ethics to meet your targets. The purpose of the role is to generate an increased sales pipeline through the identification and qualification of new sales opportunities. It is an ideal opportunity for ambitious and successful candidates to lay a strong foundation and catapult into hi-tech business development and field sales. Responsibilities: Conduct extensive research on prospective clients, decision-makers, and technology landscape. Ability to research client and company background through websites and social networking sites. Develop and maintain competitive knowledge on service offerings, industries, and products to leverage in lead generation and research. Connect with prospects via phone, email, and social media to build a strong funnel of qualified leads. Maintain a level of metrics to meet activity goals (cold calls, leads, proposals). Engage and build strong customer relationships by engaging in meaningful dialogue. Communicate with various internal stakeholders on the next steps to address qualified leads. Create a great first impression to move forward in the sales cycle. Requirements: 2 6 years of experience in inside sales for a technology company. Strong written and oral communication skills. Structured approach to the sales cycle with a good understanding of the technology industry. Proactive mindset with a willingness to take initiative and ownership. Willingness to work in alignment with the USA Time Zone 4:00 PM to 1:00 AM IST (mandatory).

R&D Verification Engineer Summary / Role Purpose The R&D Verification Engineer joins the Fluids Business Unit to conduct software testing of ANSYS Computational Fluid Dynamics (CFD) applications. This role helps assess how well the product meets customer needs in terms of functionality and usability while ensuring compliance with product requirements and quality standards. The engineer will collaborate closely with the product creation team and communicate with technical specialists on product issues. Key Duties and Responsibilities Perform functional and regression testing in manual and/or automated test environments. Verify defect fixes and write detailed software defect reports and enhancement requests. Apply standard techniques and procedures while complying with the company's overall development and testing processes. Work in various computing environments, including both Windows and Linux operating systems and high-performance computing. Minimum Education / Certification Requirements and Experience BS in Mechanical, Aerospace, or Chemical Engineering or a related engineering field. Preferred Qualifications and Skills MS in Mechanical, Aerospace, or Chemical Engineering or a related engineering field. Working knowledge of the numerical methods and algorithms typically used for CFD. Experience using Fluent CFD software to solve engineering problems. Strong computing skills, including experience with scripting languages (e.g., Python) and both Linux and Windows platforms. Basic understanding of software testing and verification processes. Good communication and interpersonal skills. Ability to learn quickly and collaborate with a geographically distributed team. Qualification : BS in Mechanical, Aerospace or Chemical Engineering or related engineering field

Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.

A Culture of Growth: At Ugaoo, we are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values guide everything we do. Here, your ideas are valued, and your career growth is a priority in a supportive environment. Room to Innovate: We thrive on innovation. If you re someone who enjoys taking ownership, stepping up, and challenging the status quo, Ugaoo is the perfect platform for you. We encourage calculated risks, creative thinking, and provide the space to continuously learn and grow. Performance-Driven Success: At Ugaoo, we celebrate results. Your hard work and dedication will be recognized, and your contributions will directly impact both the company s success and your personal growth. Kinship and Collaboration: Here, you re more than just an employee you re part of a collaborative team. We work together, celebrate together, and support each other every step of the way. The sense of community here is central to who we are. About the Opportunity: We are seeking a driven and innovative individual for a key role in overseeing the end-to-end process of bringing a new product to market, revitalizing an existing product, or introducing a product to a new market. This position will involve setting the product vision, collaborating across teams, and guiding the product strategy to success. Responsibilities: Define the product vision and strategy, and take ownership of its success. Lead the creative process for developing and curating new ideas and determine which should be advanced into features that drive product strategy forward. Define feature requirements and the desired user experience. Collaborate with cross-functional teams to transform customer and market insights into a clear, actionable product roadmap. Develop and execute product launch strategies, including marketing concepts and influencer collaborations, as well as communicating through marketplaces, websites, and social media. Conduct post-launch reviews to identify opportunities for process and product improvements. Act as a product evangelist, raising awareness and understanding of the product across teams and stakeholders. Develop pricing and positioning strategies that align with the product and brand identity. Lead the design and development of innovative, sustainable packaging solutions that align with both product and brand requirements. Evaluate and select vendors who meet Ugaoo s standards for quality, cost, and reliability. Research patents, copyrights, and trademarks to ensure compliance and avoid infringement issues. Requirements: An MBA from a reputed B-school. A passion for plants and gardening. Ability to utilize user insights, data, and statistical analysis to inform product decisions. Up-to-date knowledge of market and technology trends affecting new product development. Excellent communication, interpersonal skills, attention to detail, and the ability to think quickly under pressure. Who We re Looking For: We re seeking individuals who are ready to take the next step in their careers. If you are driven, eager to learn, and excited to take ownership of your work, Ugaoo is the perfect place for you. Join us, and let s grow together, because we believe Plants Grow People. Qualification : MBA from any reputed B-school

About Us: At Ugaoo, we're more than just a gardening brand we're a movement. With over 135 years of expertise in agriculture and horticulture under the legacy of Namdeo Umaji Agritech, Ugaoo is leading the way in transforming the gardening industry. With a global gardening market projected to grow to $120 billion by 2027, we re at the forefront of innovation in this space. We are a dynamic, fast-growing company blending time-tested wisdom with modern innovation, and we're looking for passionate individuals eager to make an impact, push boundaries, and grow professionally. Join us at Ugaoo, where your growth is our priority. A Culture of Growth: Be part of a team that values resilience, openness, and responsibility. At Ugaoo, your ideas matter, and you ll have the chance to grow both personally and professionally. Room to Innovate: We encourage calculated risks and provide the space for you to explore new ideas and take ownership of your work. Performance-Driven Success: Your hard work will be rewarded with recognition and a chance to make a direct impact on the company s success. Kinship and Collaboration: You're not just another employee; you're a valued member of a supportive and collaborative team. Together, we grow and succeed. Key Responsibilities: Manage Product Listings: Assist in managing individual and bulk product listings, ensuring accurate product data, specifications, images, pricing, discounts, etc. Optimize Listings for Search and Conversion: Focus on optimizing product listings for better visibility and conversion rates on e-commerce platforms, particularly on Amazon. Inventory Management: Monitor and manage Amazon inventory, ensuring timely updates and sharing relevant updates with senior management. Market Research: Conduct research to identify new trends and opportunities in the e-commerce space. Collaboration: Work cross-functionally with brand management, product development, operations, and finance to ensure smooth operations and a great customer experience on Amazon. Reports & Analysis: Generate reports on sales performance, conduct sales analysis, and manage inventory replenishment to avoid stockouts of critical SKUs. Requirements: 1-2 years of experience in Amazon marketplace management Proficiency in MS Excel Passion for the digital/eCommerce space Strong verbal, written, and interpersonal communication skills Who We re Looking For: We're looking for individuals ready to take the next step in their careers. If you're driven, eager to learn, and excited to take ownership of your work, Ugaoo is the perfect place for you. Join us, and let s grow together starting with you, because we believe Plants Grow People. Be part of a high-growth company that s shaping the future of gardening. A workplace that values collaboration, innovation, and performance. A chance to make an impact in the e-commerce space and grow your career.

Culture of Growth: At Ugaoo, we are GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values are more than just buzzwords; they guide everything we do, and we provide an environment where your ideas are valued and your career can flourish. Room to Innovate: We encourage calculated risks and support ownership. If you're someone who loves to step up and challenge the status quo, you'll thrive here. Performance-Driven Success: Your hard work and dedication will be recognized, and your contributions will have a direct impact on the company s success. Kinship and Collaboration: At Ugaoo, you re part of a community. We work together, celebrate together, and support each other every step of the way. About the Opportunity: We are looking for a Customer Retention Specialist to take the lead in developing and executing strategies to increase customer lifetime value and reduce churn. This role requires someone with a deep understanding of customer behavior, who can use data to identify opportunities to improve retention. The ideal candidate is a creative, data-driven marketer who is digitally-savvy, curious, and eager to learn. You will work closely with cross-functional teams and report to the Co-founder to execute strategic initiatives aimed at improving customer engagement and retention. Responsibilities: Retention Strategy Development: Develop and execute customer retention strategies aligned with company goals. Identify opportunities to improve retention and customer lifetime value through data analysis. Data Analysis: Analyze customer data to identify trends, insights, and actionable opportunities for retention initiatives. Build customer segmentation models to target specific segments with relevant campaigns. Campaign Management: Manage retention campaigns across various channels such as email, SMS, app push notifications, etc. Implement automation campaigns at various stages of the customer lifecycle. Conduct A/B testing to optimize campaign performance and engagement. Collaboration & Reporting: Collaborate with cross-functional teams (design, product, customer service) to ensure retention goals are met. Monitor and report on retention metrics to senior management, showcasing the success of initiatives. Customer Feedback: Respond to customer feedback and inquiries regarding retention efforts to ensure satisfaction and engagement. Requirements: Bachelor s degree in Marketing, Business, or a related field. 2+ years of experience in customer retention, CRM, or a related field. Strong analytical skills with experience working with customer data. Excellent communication skills, both written and verbal. Familiarity with email marketing platforms, CRM software, and customer data platforms. Knowledge of A/B testing methodologies and campaign optimization tactics. Ability to work collaboratively across departments and with external vendors. Who We re Looking For: We re seeking individuals who are driven, accountable, and ready to embark on a journey. If you're excited to take ownership of your work, challenge yourself, and make a real impact, you ll thrive at Ugaoo. We re looking for go-getters who want to grow beyond their current role and help Ugaoo reach new heights. At Ugaoo, the sky isn t the limit it s just the beginning. Join us, and let s grow together because we believe Plants Grow People. Impact: Lead retention strategies that directly contribute to company success. Growth: A platform for continuous personal and professional growth. Collaboration: Work alongside a passionate team that supports and celebrates your success. Qualification : Bachelor's degree in marketing, business, or a related field

Company Overview: BMC Software is an award-winning, equal opportunity employer that fosters a diverse and culturally rich work environment. The company is committed to giving back to the community, and innovation is at the heart of everything we do. We create an atmosphere where your contributions are celebrated, and your ideas are heard. Our SaaS Ops department focuses on delivering exceptional SaaS experiences to our customers by utilizing cutting-edge technologies. We continuously strive to grow by adopting the latest innovations, and we offer a global, versatile environment where professionals can thrive. Role Overview: As a DevOps Engineer, you will join our dynamic SaaS Ops team to design, develop, and implement complex enterprise applications using the latest technologies. You will play a key role in driving the adoption of DevOps processes and tools across the organization. This position offers exciting opportunities to work with industry-leading tools and practices, contributing to the growth and success of both BMC and your own professional development. Responsibilities: End-to-End Product Development: Participate in all aspects of SaaS product development, from requirements analysis to product release and ongoing sustenance. Ensure the delivery of high-quality enterprise SaaS solutions within the specified schedule. DevOps Process Adoption: Drive the adoption of DevOps processes and tools throughout the organization. Develop and maintain Continuous Delivery Pipelines to optimize the deployment process. Technology Integration: Learn and implement cutting-edge technologies to build enterprise SaaS solutions at scale. Work with cloud technologies, containerized environments, and automation tools to enhance application performance and reliability. Collaboration: Collaborate with cross-functional teams, including R&D, Operations, Support, and others, to ensure seamless integration of DevOps practices into the workflow. Documentation & Troubleshooting: Design and document Standard Operating Procedures (SOPs), architecture artifacts, and design documents. Use troubleshooting skills to address issues across different platforms, ensuring minimal downtime and optimal performance. Required Skills & Qualifications: Experience: 3+ years in a software engineering function, preferably with experience in DevOps, SaaS, and automation. Technical Expertise: Strong experience with CI/CD pipelines, containerized deployments, and maintaining production environments. Proficiency in automation scripting languages such as Python, Groovy, Ansible, or Shell scripting. Hands-on experience with Jenkins, Docker, Helm, Git, Terraform, and Jira. Knowledge of Web service protocols (REST, JSON) and experience working with Relational Databases (e.g., PostgreSQL, MS SQL). Containerization & Cloud Technologies: Familiarity with Kubernetes (PODs, persistent storage, ingress, routes) and cloud deployment models (public, private, hybrid). Exposure to ElasticSearch, Grafana, Prometheus, and other monitoring tools. Site Reliability Engineering (SRE): Understanding of SRE principles and their implementation for SaaS services to ensure scalability, performance, and reliability. Operating Systems: Proficient working on Windows and Linux platforms. Agile Methodology: Experience working in an Agile environment with cross-functional teams. Soft Skills: Excellent troubleshooting, communication, and collaboration skills. Hardworking, dedicated, and capable of handling time-sensitive deadlines. Education: Bachelor s degree in IT or a related field, or equivalent professional experience. Bonus Skills (Nice-to-Have): Familiarity with BMC Helix products (ITSM, Digital Workplace, Helix Platform) is an advantage. Previous experience in Site Reliability Engineering (SRE) for SaaS products will be a plus. Work Schedule & Benefits: This position may require occasional weekend work during scheduled production activities and after-hours work as needed. As part of BMC's commitment to equal opportunity, employees benefit from a supportive and inclusive culture, with opportunities for professional growth. Compensation & Rewards: The midpoint of the salary band for this role is 1,638,100 INR. Actual salary will depend on factors such as skills, experience, certifications, and other business needs. BMC offers a comprehensive compensation package, including a variable pay plan and country-specific benefits. Why Join BMC? BMC is a company that thrives on innovation, collaboration, and a commitment to creating a work environment that allows you to bring your best self to work every day. If you re looking for a place where you can make an impact, work with cutting-edge technology, and grow alongside talented professionals, this is the place for you. Be yourself at BMC, and help us shape the future of SaaS! Qualification : Bachelors degree in IT or a related field, or equivalent professional experience.

Role Overview: BMC is seeking an Experienced Technical Writer to join our dynamic team. In this role, you will be responsible for creating and maintaining high-quality technical documentation for complex software products. You will work closely with software developers, QA engineers, product managers, and customer support teams to ensure that documentation is accurate, clear, and user-friendly. If you have a strong technical writing background and enjoy collaborating with teams to deliver impactful content, this opportunity at BMC could be the perfect fit! Responsibilities: Documentation Development: Become a product subject matter expert and suggest recommendations to improve technical content based on the target audience. Develop high-quality technical documentation in collaboration with developers, QA engineers, product managers, and customer support. Create content from scratch, as well as update legacy documents to meet Style Guide writing standards. Collaboration & Continuous Improvement: Collaborate with team members to ensure documentation meets single-sourcing and Style Guide requirements. Suggest creative ways to improve documentation deliverables and processes. Content Quality & Accuracy: Review and revise technical documents to maintain high levels of quality, consistency, and clarity. Ensure documentation adheres to industry-specific standards and guidelines. Multidisciplinary Team Support: Work effectively with global and culturally diverse teams to produce clear, concise documentation that meets user needs. Required Skills & Qualifications: Experience: 4-7 years of experience as a Technical Writer. Proven experience writing technical documentation for complex software products. Experience working in a documentation team. Technical Expertise: Experience writing content from scratch, as well as updating and improving legacy documents to align with Style Guide writing standards. High proficiency with industry-standard authoring/publishing tools. Communication & Interpersonal Skills: Excellent communication skills, with the ability to work collaboratively with cross-functional teams. Ability to handle multiple projects and prioritize work effectively. Native English speaker with proficiency in Hebrew (a plus). Attention to Detail: Strong eye for detail and quality, ensuring documentation is clear, accurate, and easy to understand. Bonus Skills (Nice-to-Have): Technical Writing Training: Completion of a Technical Writing Course is a plus. Enterprise Experience: Experience working in an enterprise company and with complex systems. Flare Expertise: Experience with Flare or similar tools is beneficial. Compensation & Benefits: The midpoint of the salary band for this role is 2,033,200 INR. The actual salary will depend on factors such as experience, skillset, and other relevant criteria. BMC offers a comprehensive compensation package that includes a variable pay plan and country-specific benefits. Why Join BMC? At BMC, we are committed to fostering a culture where people can thrive and be themselves. We believe in innovation, collaboration, and empowering our employees to bring their best ideas forward. You will work with brilliant minds from all over the world, contributing to groundbreaking solutions and making a real impact in the tech industry. If you re ready to grow with BMC, apply now and join us in shaping the future of SaaS! Diversity & Inclusion: BMC is an equal opportunity employer, and we are committed to creating an inclusive environment where everyone feels respected and valued. We encourage applicants from diverse backgrounds and experiences to apply. If you need any accommodation during the application or hiring process, please reach out to our accommodation request page.

What you will be doing as a part of our team: Define/Contribute to feature solutions & designs on AWS & Azure cloud platforms Implement critical e2e features Write well tested code that is resilient to heavy iteration Manage individual project priorities, deadlines and deliverables Ability and willingness to work across technologies Code reviews, mentoring What you need to have Technical aspects: Strong grasp of computer fundamentals Programming (data structures & algorithms) Networking (TCP/IP, Ports, Firewalls) Databases (Schema definition, indexes) Strong passion for engineering practices DBs:MySQL or MSSQLServer, DynamoDB, CosmosDb or other NoSQL DBs Frontend: Web Apps (HTML/CSS, JavaScript, (optional-good to have) Angular2+ or ReactJs or ReactNave (mobile apps) Backend: C# or Java or NodeJs Keen desire to work on Cloud Platforms & new-age technologies Experience in full-stack, but can be specialists on the front end or backend in terms of hands-on experience Non-Technical aspects: Responsible mindset Desire to own and drive feature implementations Sets an example Strong interpersonal skills Easily build personal trust and rapport with stakeholders Strong communication skills Keen desire to learn and master agile software delivery best practices