Product Documentation Jobs in Mumbai

Designation: Senior Engineer Location: Mumbai Department: R&D Qualification: B.Tech / B.E in Electronics / Electronics & Communication / Electronics & Telecommunication Experience: 5+ years (exclusively in Electronics Design & Development) Required Skills & Expertise Practical hands-on experience with: Operational Amplifiers (OpAmp) and their applications. DC-DC converters, Low Dropout Regulators (LDOs), thermal calculations, and heatsink selection. Relays and their applications. Diodes, MOSFETs, BJTs, Optocouplers and their real-world usage. Protection devices such as MOV and TVS. Microcontrollers and pin mapping. Communication protocols including CAN, SPI, I2C, Parallel, RS232, RS485, Ethernet, USB. Switch Mode Power Supply (SMPS) design and PCB layout guidelines. EMI/EMC design and testing. Job Description & Responsibilities The candidate will own the product development lifecycle from initial specification through design, validation, and final production, including documentation at every stage: Design & Development Design and implement low-power analog circuits (op-amps, filters, power circuits, BJTs, FETs) and digital circuits (logic gates, microcontrollers, memories). Draft specifications, plan design architecture, create circuit schematics, select components, prepare BOMs, and coordinate procurement. Simulation & Analysis Perform circuit tolerance analysis using Excel, Spice-based Monte-Carlo simulations, TINA, or equivalent tools. Compliance & Standards Design and develop products compliant with hazardous location standards and railway safety standards (IEC, EN, UL, CE), focusing on intrinsic safety, functional safety, and EMI/EMC requirements. Testing & Validation Bring up PCB assemblies and develop low-level hardware test plans to verify design functionality. Debug hardware using oscilloscopes, digital multimeters (DMMs), logic analyzers, and other test equipment. Generate detailed test plans and reports for electrical and environmental compliance tests. Production Support Assist in prototype fabrication including procurement, build processes, and testing. Analyze and modify designs for end-of-life (EOL) considerations, manufacturing feedback, or customer issues. Documentation Document design processes, testing procedures, validation results, and create jigs or fixtures for validation purposes. Additional Expectations Collaborate effectively with cross-functional teams including manufacturing, procurement, and quality assurance. Drive continuous improvement by troubleshooting and resolving design and production issues. Ensure design practices align with company policies and industry best practices for quality and reliability. Qualification : B.Tech / B.E in Electronics / Electronics & Communication / Electronics & Telecommunication

Job Title: Sales Engineer Location: Mumbai Experience: 5 to 10 Years Qualification: B.E./B.Tech in Electronics, Electrical, Instrumentation, or Telecommunication; MBA (Marketing) preferred Job Summary We are looking for a dynamic and results-driven Sales Engineer with a strong background in the electronics industry to join our Mumbai team. The ideal candidate will be responsible for lead generation, customer engagement, product demonstrations, and closing sales opportunities across various channels. This role requires excellent communication, technical understanding, and a customer-centric approach. Key Responsibilities Lead Generation & Prospecting: Generate leads through multiple sources: direct outreach, website inquiries, IndiaMart, exhibitions, social media, trade shows, market research, and employee referrals. Client Engagement & Follow-up: Conduct cold calls, schedule personal visits, and respond to inbound inquiries. Understand customer requirements and qualify leads based on technical and commercial feasibility. Sales Presentations & Product Demonstrations: Deliver tailored presentations and demos to showcase product capabilities. CRM Management: Update CRM with accurate and complete lead information including customer details, payment terms, and follow-up activities. Maintain visit schedules and submit travel expenses in a timely manner. Sample Submission & Conversions: Coordinate submission of product samples, facilitate customer approvals, and convert qualified leads into sales opportunities. Reporting & Documentation: Maintain comprehensive records of activities and attend quarterly business reviews with sales leadership. Key Result Areas (KRAs) Volume of qualified leads generated Conversion ratio (leads to opportunities won) On-time and accurate CRM data entry Client satisfaction and retention Core Competencies & Skills Excellent communication and interpersonal skills Good understanding of the electronics/electrical components market Proficient in MS Office (Excel, Word, PowerPoint) High level of accountability, dependability, and ownership Be part of a fast-growing organization in the electronics industry Opportunity to work with cutting-edge products and global clients Supportive team culture with growth-oriented leadership Qualification : B.E./B.Tech in Electronics, Electrical, Instrumentation, or Telecommunication; MBA (Marketing) preferred

RCA Lead Experience: 6 9 years Location: Mumbai Team: Customer Success About CoinDCX At CoinDCX, we believe Change Starts Together. Over the past six years, we ve grown from India s first crypto unicorn to a community of over 125 million users. We re on a mission to make Web3 accessible to everyone by creating innovative products that tackle accessibility and security challenges head-on. Join us to be part of a passionate team breaking barriers and building the future of digital finance. Inside CoinDCX s Customer Success Team Our Customer Success team is dedicated to helping users get the most out of their CoinDCX experience. We foster strong relationships, provide timely support, and guide users through their digital finance journeys. If you re passionate about customer satisfaction and operational excellence, this is where your impact begins. Your Role As the RCA Lead, you will be the central owner for structured problem-solving across customer experience, product, and operations. You will lead root cause analysis for critical incidents, drive cross-functional collaboration, and ensure sustainable corrective and preventive actions are implemented to reduce recurring issues. What You ll Own Root Cause Analysis & Problem Solving Lead RCA exercises for major customer-impacting issues, operational failures, and escalations. Build and enforce structured RCA frameworks (5 Whys, Fishbone, FMEA) to ensure consistent problem-solving. Conduct thorough post-incident reviews and publish detailed RCA reports with clear, actionable recommendations. Cross-Functional Collaboration Partner with Product, Tech, Operations, Compliance, and Support teams to address root causes and prevent recurrence. Track and follow up on CAPA (corrective and preventive actions) until full resolution. Ensure accountability for long-term solutions over temporary fixes. Data & Reporting Maintain dashboards tracking recurring issues, escalation trends, and RCA completion metrics. Present RCA insights and systemic risk trends regularly to senior leadership. Quantify the business and customer impact of issues, demonstrating measurable improvements post-fix. Governance & Standards Establish and refine SOPs for incident reporting and RCA processes. Train teams and stakeholders on RCA methodologies and problem-solving best practices. Ensure regulatory and audit compliance with thorough documentation of RCA activities. What You Bring 6 10 years experience in Operations Excellence, Quality, Risk, or Customer Experience, preferably in fintech, crypto, BFSI, or high-scale tech environments. Proven expertise in Root Cause Analysis, CAPA management, and incident governance. Strong analytical skills with the ability to work on large datasets and generate actionable insights. Excellent communication skills to simplify complex issues for leadership and stakeholders. Proficiency with tools like JIRA, Confluence, SQL, Excel, and BI dashboards (Tableau, PowerBI, Looker). Strong stakeholder management and cross-functional collaboration experience. Success Metrics Reduction in repeat issues and escalations. Average time to complete RCA and implement preventive actions. Accuracy and adoption of RCA reports across teams. Leadership satisfaction on visibility and management of systemic risks. You are endlessly curious about Virtual Digital Assets (VDA) and Web3, always staying ahead in this fast-evolving space. You take ownership, relentlessly driving impact and excellence. You embrace a We over Me culture, empowering your team and peers. You thrive on change and innovation, pushing beyond limits and convention. Perks That Empower You Design Your Own Benefit: Customize your perks whether gadgets, travel, or pets, you prioritize what matters most. Unlimited Wellness Leaves: Take time off whenever you need to recharge. Mental Wellness Support: Access health experts, counseling sessions, wellness workshops, and team outings. Bi-Weekly Learning Sessions: Stay sharp and grow with ongoing industry knowledge and skill-building. Join Us If you re ready to lead problem-solving at scale and shape the future of customer experience in Web3 we want to HODL you on our team!

Position: Assistant Manager Product Strategy Employment Type: Full-Time Department: Product Strategy Team Location: Mumbai About TimesPro TimesPro, an award-winning Higher EdTech initiative of the Times of India Group, is committed to delivering Education 4.0 learner-centric, industry-relevant, role-specific, and technology-enabled learning. Founded in 2013, TimesPro serves aspiring professionals across industries and age groups through: Early Career Programs in BFSI, e-commerce, and technology Executive Education in partnership with top Indian and global institutions Enterprise Solutions for organizational learning and development Role Overview We are looking for a highly motivated and analytical Assistant Manager Product Strategy to join our growing Product Strategy team. This role is ideal for someone with a strategic mindset, a data-driven approach, and hands-on experience managing digital products throughout their lifecycle. You ll work closely with a high-caliber team of professionals from IIT, IIM, LSE, and top-tier MNCs. This is a great opportunity to contribute meaningfully to product development, learn continuously, and grow with an innovative EdTech organization. Key Responsibilities Customer & Market Insight: Identify customer needs and market trends to generate product ideas that increase market share and enhance user experience. Research & Analysis: Conduct market, customer, and competitive research to gather insights for strategic decision-making. Product Lifecycle Management: Lead product planning, positioning, development, launch, and review ensuring alignment with business goals. Cross-functional Collaboration: Work with engineering, content, operations, marketing, and sales teams to bring products to life and ensure continuous improvement. Strategic Documentation: Maintain comprehensive documentation including business cases, use cases, learner feedback, and audit findings. Competitive Benchmarking: Analyze competitor offerings and identify differentiation opportunities to inform product enhancements. Trend Forecasting: Monitor emerging trends to inform long-term product strategy. Team Management: Build and lead a small, efficient team to support product strategy and execution. Skills & Abilities: Proven experience managing B2C digital products. Strong understanding of the full product lifecycle. Proficiency in product and project management tools. Analytical mindset with excellent problem-solving skills. Comfortable with both strategic thinking and hands-on execution. Strong collaboration skills in a matrix environment. Excellent verbal and written communication skills. Highly proficient in Excel and AI tools. Education & Experience: Bachelor's or Master s degree in Computer Science, Engineering, Business, or a related field (Premier institute preferred). Minimum 5 years of experience in Product Management or Strategy. Experience in EdTech is a strong plus. Reporting To: Product Manager Product Strategy Qualification : Bachelor's or Masters degree in Computer Science, Engineering, Business, or a related field (Premier institute preferred)

Engineering Manager Experience: 10+ Years Location: Mumbai Type: Full-Time About Fynd Fynd is India s largest omnichannel retail platform and a multi-platform technology company at the forefront of AI, ML, big data, and retail innovation. Serving over 2,300 brands, we offer a unified system that empowers businesses to streamline online and offline sales, manage inventory, enhance store operations, and elevate customer engagement. Role Overview We re looking for a dynamic Engineering Manager who can lead by example writing scalable, performant code while mentoring high-performing teams. Beyond traditional engineering leadership, we value individuals who embrace AI as a development accelerator, using tools like GitHub Copilot, Cursor, and ChatGPT to enhance productivity across coding, testing, and documentation. As an Engineering Manager at Fynd, you ll take ownership of end-to-end architecture, build web applications, and manage teams across backend and frontend technologies. You ll also play a key role in shaping our cloud-native infrastructure on AWS. Key Responsibilities Lead, mentor, and grow a team of backend and frontend engineers, encouraging innovation and ownership. Architect, design, and deliver scalable backend systems using Node.js and Python. Build responsive and secure frontend applications with React.js, ensuring seamless integration with backend services. Leverage AI tools (e.g., GitHub Copilot, GPT-4, Cursor) to accelerate development cycles scaffolding, testing, debugging, and documenting code. Manage cloud infrastructure on AWS including Lambda, EC2, S3, RDS, API Gateway, etc. Design and optimize databases with MongoDB and PostgreSQL, ensuring performance and reliability. Define and implement engineering best practices across CI/CD, code reviews, testing, security, and deployment. Collaborate cross-functionally with product managers, designers, and DevOps to ship impactful features. Proactively monitor system performance, troubleshoot production issues, and ensure high system availability. Stay on top of emerging technologies and trends to drive continuous improvement within the team and the organization. Requirements Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 10+ years of hands-on software development experience, including 3+ years in engineering leadership. Expertise in Node.js, Python, and React.js. Strong experience in MongoDB, PostgreSQL, and scalable data modeling. Proven track record in cloud-native architecture and microservices, with hands-on AWS experience. Familiarity with DevOps practices, CI/CD pipelines, Docker, and Kubernetes. Excellent problem-solving skills and ability to make sound technical decisions. Strong communication, mentorship, and team-building skills. Experience in leading engineering teams in high-growth, fast-paced environments. Growth: We re growing fast across products, markets, and technologies. As a part of Fynd, you ll have opportunities to lead new initiatives, expand into leadership roles, and be part of a company that invests in your growth. Flex University & Learning Wallet: Access in-house courses to upskill or pursue external certifications with full reimbursement your learning is our priority. Culture: Team bonding, events, and celebrations are part of our rhythm weekly, quarterly, and annual. Wellness: Comprehensive Mediclaim for you, your spouse, kids, and parents. Access to licensed therapists to support mental health and work-life balance. Work Culture We work from our Mumbai office 5 days a week to foster collaboration and team synergy. If you re excited to build, lead, and innovate at the intersection of tech and AI we d love to meet you. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field

Position: Additive Inside Sales Executive Location: Mumbai Employment Type: Full Time Experience Required: 3 5 Years Industry: Additive Manufacturing / Industrial Equipment / Sales Support Job Overview We are looking for a detail-oriented and proactive Inside Sales Executive Additive Division to manage consumables and spare parts sales. The ideal candidate will efficiently handle customer RFQs, process orders, coordinate with suppliers, and drive repeat business by closely tracking consumption patterns. If you have a passion for sales operations, customer service, and managing backend processes with precision, we d love to hear from you. Key Responsibilities Respond to incoming RFQs from customers and service engineers, providing accurate and timely quotations. Track consumable usage and proactively follow up with customers to generate repeat business. Process customer orders efficiently while ensuring adherence to delivery schedules and specifications. Collaborate with suppliers or product managers to gather pricing and availability, negotiate terms, and place purchase orders as required. Coordinate import activities: Prepare and manage documentation Ensure compliance with import laws and tariffs Oversee customs clearance Work with logistics teams and customs brokers to ensure timely clearance of imported goods. Monitor inventory levels and anticipate demand to avoid shortages or overstock situations. Maintain comprehensive records of RFQs, quotes, orders, and supplier communications. Review and verify supplier invoices and match them with received goods for quality and quantity. Keep customers updated on the status of their orders, delivery timelines, and resolve any issues proactively. Identify and implement process improvements to increase operational efficiency and customer satisfaction. Required Skills & Qualifications 3 5 years of experience in inside sales, order processing, supply chain coordination, or customer support preferably in industrial or additive manufacturing sectors. Strong understanding of sales coordination, consumables tracking, and procurement processes. Experience with import procedures, documentation, and dealing with customs clearance. Excellent communication and negotiation skills. Proficiency in MS Office (Excel, Outlook) and familiarity with ERP/CRM systems. Strong attention to detail, with the ability to multitask and meet tight deadlines. Customer-first mindset with the ability to build and maintain professional relationships. Opportunities for career growth in industrial and additive manufacturing domains Supportive and collaborative team environment Exposure to global vendors, processes, and supply chain operations Apply now and be part of a fast-growing and innovative team in the additive manufacturing space.

Job Title: Analyst International Business Location: Mumbai Experience Required: 2 4 years Education: MBA in International Business Job Summary We are seeking a dynamic and analytical Analyst International Business to support our international business development initiatives. This role will involve conducting market research, assisting in strategic business development activities, managing customer-related processes, and supporting international exhibitions and proposals. The ideal candidate will be proactive, detail-oriented, and skilled in research, reporting, and communication. Key Responsibilities Strategic Support Conduct market research, competitor analysis, and due diligence for international markets. Develop partnership profiles and country-specific PEST (Political, Economic, Social, Technological) analyses. Track product and technical benchmarking insights regularly. Business Development Assist with tender documentation, proposal writing, and customer communications. Prepare letters, presentations, MIS reports, and departmental decks. Support in the creation and review of techno-commercial proposals. Customer and Operational Support Manage end-to-end customer engagement activities. Assist in coordinating international and defense exhibitions. Maintain accurate documentation and create a centralized repository for company materials and business data. Skills Required Functional Skills Proficiency in MS Office Suite (Excel, PowerPoint, Word). Strong reporting and presentation capabilities. Excellent communication skills written and verbal. Ability to conduct structured secondary research and extract market intelligence. Ideal Candidate Profile 2 4 years of experience in international business, strategy, or market research roles. MBA in International Business or a related specialization. Strong analytical thinking with a keen interest in international markets and business expansion. Ability to work independently and collaboratively across departments. Qualification : MBA in International Business

Assistant Manager Optronics & Computing Platforms (Hardware Design) Location: Mumbai Experience: 6 10 Years Education: B.E. in Electronics Engineering Job Summary: We are seeking a motivated and technically proficient Assistant Manager Hardware Design to join our Optronics & Computing Platforms division in Mumbai. The role focuses on hardware design, development, testing, and qualification of electronics systems for defense applications. This includes analog and digital circuit design, as well as microprocessor/microcontroller-based hardware development. Job Purpose: To contribute to the end-to-end design and development of electronic hardware systems for high-performance defense and optronics projects, ensuring compliance with stringent technical and environmental standards. Key Responsibilities: Design & Development: Design analog and digital circuits including microcontroller/microprocessor-based systems Develop schematics using OrCAD, Altium, or similar EDA tools Select, codify, and document components in accordance with project and lifecycle requirements Testing & Validation: Conduct functional testing and validation of physical prototypes Support environmental and EMI/EMC testing to ensure compliance with defense standards Product Documentation & Integration: Create comprehensive product lifecycle documentation Design and prepare module-level and system-level cable harnesses Collaborate with cross-functional teams during integration, testing, and qualification phases Required Skills & Competencies: Technical Know-How: Expertise in PCB schematic capture and hardware design Familiarity with layout review tools and design practices Solid understanding of communication protocols: UART, USB, Ethernet, I C, SPI Basic knowledge of computer hardware and peripherals Soft Skills: Strong problem-solving and analytical skills Detail-oriented with a structured approach to design and documentation Ability to work independently and collaboratively in cross-functional engineering teams Qualification : B.E. in Electronics Engineering

Position: Executive / Assistant Manager Sales Closing Location: Mumbai Department: Sales Job Purpose To drive revenue generation by effectively managing and converting leads from various sourcing channels into successful bookings through an exceptional sales experience and customer engagement. Key Responsibilities Welcome and engage customers during walk-ins with impactful audio-visual presentations and project showcases. Conduct site visits with potential customers and address their questions effectively. Capture customer details accurately in data sheets and update them in Salesforce (SFDC). Follow up proactively with prospects to progress leads toward closure. Address and resolve on-site customer concerns such as parking allocation, site access, construction queries, and coordinate with project teams as needed. Lead price discussions and negotiations to close bookings. Generate and process sales orders post-deal closure. Ensure a seamless handover of customer details and booking documentation to the CRM team. Collaborate closely with the CRM team to address any post-booking customer issues or requirements. Performance Indicators Individual Accountability Adherence to sales SOPs and processes Execution and participation in BTL (Below the Line) marketing activities Shared Accountability Customer satisfaction scores Net sales generated Key Stakeholders External Customers Channel Partners Internal Sourcing Teams CRM Team Pre-Sales & MIS Team Functional Competencies Strong understanding of structured sales processes (SOPs) Market and competitor awareness Effective presentation and negotiation skills In-depth product knowledge Stakeholder coordination and communication Mahindra Leadership Competencies 1. Result Orientation with Execution Excellence Consistently achieve targets with a disciplined and process-driven approach Exhibit accountability for performance and timely execution Proactively adapt to ensure adherence to standards 2. Customer Focus Understand customer needs deeply and address them proactively Own the customer experience from first interaction to handover Deliver service that builds trust and long-term satisfaction 3. Weaving Passion & Energy at Work Show enthusiasm and drive in customer engagements Collaborate effectively with diverse teams and individuals Embrace innovative ways of working and problem-solving Qualifications and Experience Education: Graduate in any discipline (MBA preferred) Experience: 2 5 years of relevant experience in sales, preferably real estate or high-involvement purchases Qualification : Graduate in any discipline (MBA preferred)

Manager IT Projects & Development Location: Mumbai Experience Required: 10 15 Years Employment Type: Permanent Functional Area: IT Project Management Role Summary: We are seeking an experienced and proactive Manager IT Projects & Development to lead and manage end-to-end IT projects across departments. This role involves establishing a Project Management Office (PMO), ensuring timely delivery of high-quality software solutions, managing resources efficiently, and maintaining alignment with organizational goals, budgets, and timelines. The ideal candidate will have a strong understanding of project management methodologies, software development life cycle (SDLC), and techno-functional coordination. Key Responsibilities: Establish and manage a Project Management Office (PMO) to oversee multiple concurrent IT projects Collaborate with stakeholders, including internal teams, vendors, and end-users, to define and document project requirements Initiate projects with well-defined objectives, timelines, budgets, and resource allocations Implement standardized document control policies and templates across all projects Maintain up-to-date knowledge of component projects and ensure alignment with organizational priorities Evaluate standards and performance of deliverables to ensure consistency and quality Monitor and manage project progress, making adjustments as necessary to ensure on-time delivery Track project budgets and ensure all expenditures are within approved limits Ensure compliance with internal policies, standard operating procedures (SOPs), PMO guidelines, and industry best practices Compile detailed project reports and communicate progress, issues, and risks to senior management Support user documentation and assist with final product testing and deployment Foster collaboration, accountability, and effective communication across all levels of the organization Desired Candidate Profile: 10 15 years of experience in IT project management, with a proven track record of delivering complex projects Strong understanding of project management principles and methodologies (e.g., Agile, Waterfall, PMP/Prince2 certified preferred) In-depth knowledge of the software development life cycle (SDLC) Strong techno-functional expertise, capable of bridging technical and business requirements Excellent leadership, organizational, and time management skills Exceptional communication and stakeholder management abilities Demonstrated ability to manage multiple projects and cross-functional teams Strong problem-solving mindset with attention to detail

Position: Program Manager Location: Mumbai, India About LRN: With a global presence across the US, EMEA, APAC, and Latin America, LRN supports over 2,500 organizations, including many of the world s most recognizable brands. Our solutions help companies navigate complex regulatory environments, translating core values into measurable behaviors and business practices that create lasting competitive advantage. About the Role: As a Program Manager (PGM) at LRN, you ll serve as a strategic delivery partner, ensuring the seamless execution of client contracts and long-term account success. You will act as the central liaison between internal teams and external stakeholders, overseeing project coordination, risk management, and service delivery for high-impact global clients. This role is ideal for someone who excels in cross-functional collaboration, thrives in a dynamic SaaS environment, and has a strong foundation in program or client management. Key Responsibilities: Client Success & Relationship Management: Ensure clients receive full value from their contractual entitlements Monitor delivery health, manage escalations, and proactively resolve issues Partner with Sales and Customer Success teams to identify upsell and growth opportunities Maintain high customer satisfaction through strategic roadmap oversight and engagement Program & Delivery Coordination: Serve as the operational hub across Sales, Delivery, Product, and Support teams Create and manage structured work plans with clear accountability Oversee deliverables and service-level agreements (SLAs) across internal teams Escalate and follow up on product-related issues with internal stakeholders Support effective triage and resolution of client support tickets Develop scalable delivery frameworks and contribute to program standardization Account Stabilization & Growth: Lead recovery initiatives for at-risk accounts (Red/Amber status) Collaborate with Sales and CSMs to ensure client retention and renewal readiness Facilitate solution design discussions aligned with client needs Client Communication & Advocacy: Act as the primary point of contact for all client delivery-related matters Advocate for client priorities internally and manage clear, consistent communication Represent client needs in operational and executive discussions Operational Excellence & Process Improvement: Identify workflow gaps and propose scalable, repeatable solutions Refine internal systems and processes within Bespoke and Professional Services Contribute to documentation, templates, and internal playbooks for consistency Core Activities: Monitor delivery progress against contract terms and timelines Coordinate cross-functional collaboration for service delivery Keep stakeholders updated on key milestones and project changes Ensure visibility into account updates for internal delivery teams and leadership Requirements: 8+ years of experience in program/project management or B2B client support 3 5 years of experience supporting sales teams in servicing enterprise clients Strong stakeholder engagement, communication, and conflict resolution skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to understand and translate technical information into client-facing language Strong organizational, problem-solving, and multitasking abilities Preferred Qualifications: Experience in a SaaS or eLearning environment Familiarity with Learning Management Systems (LMS) Background in ethics and compliance programs Proficiency in Japanese (JLPT N3 or above) is a plus Shift Requirements: Must be flexible to work rotational shifts, including night and early morning shifts to support global clients Why Join LRN: Work in a purpose-driven, inclusive environment Collaborate with global teams and Fortune 500 clients Make an impact through work that matters LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Relationship Manager (RM) Global Trade Finance (GTX) Location: Mumbai Experience: 1 - 3 Years Reports To: Head Global Trade Finance Company: KredX About GTX GTX is an IFSCA-licensed International Trade Financing Services (ITFS) platform based out of GIFT City, designed to support exporters and importers with their cross-border working capital needs through cutting-edge technology. GTX is committed to empowering international trade with innovative financial services, advanced technology, and deep market expertise. Role Overview As a Relationship Manager for Global Trade Finance, you will be instrumental in structuring and executing trade finance transactions, managing client portfolios, coordinating with banks and financial institutions, and ensuring full regulatory and operational compliance. This role offers a unique opportunity to work closely with exporters, importers, banks, fintech platforms, and internal stakeholders to deliver seamless, secure, and scalable cross-border financing solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute trade finance solutions such as Export Factoring, Letters of Credit (LC), Standby Letters of Credit (SBLC), forfaiting, factoring, buyer s and supplier s credit. Manage and nurture a portfolio of corporate clients involved in international trade. Identify opportunities to cross-sell trade products and deepen client relationships. Operational & Risk Oversight Ensure all documentation, risk assessments, compliance (KYC/AML), and credit appraisals are properly managed. Monitor disbursals, repayments, collateral, and transaction flows. Work collaboratively with risk, compliance, and legal teams to mitigate transactional risks. Banking & Institutional Relationships Interface and negotiate with domestic and international banks, NBFCs, Export Credit Agencies (ECAs), and factoring companies for syndication and deal closures. Negotiate terms, pricing, and credit limits with funding partners. Strategic & Internal Projects Support product development, process automation, and digitization initiatives in trade finance. Provide insights into market trends, trade finance regulations (UCP, URDG, FEMA, RBI guidelines), and client behaviors. Key Requirements Education & Experience 1-3 years of experience in trade finance roles within banks, NBFCs, fintech companies, or corporate treasury. Additional certifications such as CDCS (Certified Documentary Credit Specialist) or CITF (Certificate in International Trade Finance) are advantageous. Strong understanding of trade finance instruments, regulatory environment, and global trade dynamics. Skills Strong analytical, structuring, and negotiation skills. Proficiency in trade documentation, credit analysis, and risk management. Excellent communication, relationship-building, and stakeholder management skills. Be part of a high-growth vertical with global exposure backed by institutional credibility. Work with a dynamic, innovative team focused on transforming trade finance through digital technologies. Opportunity to lead and contribute to transformative projects in an evolving ecosystem.

Job Title: Enterprise Account Manager Location: Mumbai, India (Work from Office) Job Type: Full-Time Industry: Enterprise SaaS | Technology | CX Solutions About the Role We are seeking an experienced and highly motivated Enterprise Account Manager to manage and grow relationships with our high-value enterprise clients. This role is ideal for someone who is passionate about customer success, understands how to build C-level relationships, and can identify upselling and cross-selling opportunities to drive business growth. As a strategic partner to our enterprise customers, you will act as a trusted advisor, aligning their goals with our product solutions to deliver measurable impact. Key Responsibilities Own and manage a portfolio of enterprise customers, ensuring customer retention, growth, and satisfaction. Act as the primary point of contact for key stakeholders including C-suite executives. Collaborate cross-functionally with Sales, Marketing, Product, and Engineering to deliver client-focused solutions. Identify and execute opportunities for upselling, cross-selling, and account expansion. Develop and maintain account plans that align with the client s business goals and roadmap. Conduct regular QBRs (Quarterly Business Reviews) and business health checks. Lead contract renewals, negotiations, and ensure timely closures. Proactively address customer issues and escalations with a solution-oriented approach. Track and report key metrics such as retention, usage, CSAT, NPS, and revenue forecasts. Maintain accurate documentation and updates on CRM platforms. Requirements & Skills Master s Degree from a reputed institute. 8+ years of experience in Enterprise Account Management, Customer Success, or Strategic Sales. Demonstrated success in managing enterprise clients and delivering high-impact outcomes. Strong experience with SaaS, enterprise software, or customer experience platforms is highly preferred. Exceptional ability to communicate, present, and influence stakeholders at all organizational levels. Experience with CRM tools (e.g., Salesforce, HubSpot) and MS Office Suite, especially Excel. Proven ability to manage multiple accounts, meet deadlines, and prioritize in a dynamic environment. Excellent negotiation, interpersonal, and organizational skills. Comfortable working independently and collaboratively in a fast-paced, target-driven environment. Willingness to travel for client meetings and reviews as needed. Work with innovative enterprise AI solutions revolutionizing the customer experience space. Be part of a growth-stage company with exciting expansion across global markets. Collaborate with some of the sharpest minds in sales, product, and technology. A transparent, merit-based work culture that rewards performance and ownership. Opportunity for career advancement and leadership roles in client-facing strategy. Qualification : Masters Degree from a reputed institute.

Job Title: Regulatory & Compliance Specialist Exports Location: Mumbai, Maharashtra, India Job Type: Full-Time Seniority Level: Mid-Level About Elchemy Elchemy is a tech-enabled cross-border marketplace for specialty chemicals, on a mission to revolutionize the way chemicals are traded globally. Through our innovative approach, we address key inefficiencies in the $800B specialty chemicals market, including lack of trust, quality uncertainty, and excessive lead times. In just 20 months, Elchemy has scaled to serve 32+ countries, partnered with 100+ customers and suppliers, and raised $7.5M+ from leading investors like InfoEdge Ventures, Prime Venture Partners, and industry giants from Vinati Organics, Laxmi Organics, and Coromandel International. Our team consists of top-tier talent from IITs, IIMs, and NITs, bringing world-class expertise to solve real-world challenges. At Elchemy, we re building a team of A-players and innovators who are driven to make an impact in a fast-growing industry. Role Overview We are looking for an experienced Regulatory & Compliance Specialist Exports to oversee and ensure compliance with both domestic and international export regulations. This role will be pivotal in safeguarding the company s compliance with industry standards, regulatory bodies, and laws related to labeling, documentation, and intellectual property rights (IPR). If you're passionate about working in a dynamic, cross-border trade environment and have a strong understanding of regulatory and compliance requirements, we want you on our team. Key Responsibilities ✅ Regulatory Compliance Management Ensure full compliance with domestic and international export regulations such as DGFT, BIS, REACH, FDA, and others. Stay up-to-date with evolving regulatory requirements in key markets like the US, EU, and Asia. ✅ Documentation and Labeling Compliance Review, correct, and ensure all Technical Data Sheets (TDS) and Safety Data Sheets (SDS) are compliant with regulatory standards. Ensure all export documentation, licensing, and customs paperwork are in order for smooth cross-border trade. Handle trademark registrations, renewals, and disputes to protect Elchemy s intellectual property. ✅ Internal Audits & Quality Assurance Conduct internal audits to assess the accuracy and compliance of all regulatory documentation and processes. Oversee and ensure product labels, barcodes, and packaging meet international standards and regulatory requirements in various global markets (EU, US, Asia, etc.). ✅ Cross-Functional Collaboration Collaborate with internal teams to ensure export labels, product documentation, and packaging meet all regulatory requirements. Provide support to operations and sourcing teams to ensure smooth handling of compliance processes. Skills & Qualifications 4-6 years of experience in US regulatory compliance, trademarks, documentation, and labeling within exports, manufacturing, or chemical industries. Proven experience in manually reviewing and correcting TDSs, SDSs, and export documentation. Strong knowledge of global export regulations, IPR laws, and trade compliance. Hands-on experience with MSDS, TDS documentation, international labeling laws, and customs documentation. Exceptional communication and coordination skills with the ability to work cross-functionally. Highly action-oriented, with a hands-on approach to solving compliance challenges. Entrepreneurial mindset with strong business acumen and a proven ability to work independently. A passion for ownership and commitment to Elchemy s mission and success. Be part of an industry-disrupting team: Work with a high-energy team to change the future of global chemical trade. Career growth and impact: At Elchemy, you will play a key role in shaping the company s compliance strategies and business operations. Work with a world-class team: Collaborate with top professionals from IITs, IIMs, NITs, and leading multinational companies. Competitive compensation: Along with an environment that offers freedom to innovate and grow. Apply now and join Elchemy in shaping the future of cross-border specialty chemicals!

Director Quality & Regulatory Affairs Location: Mumbai, India Employment Type: Full-time Job Description We are seeking an experienced Director of Quality & Regulatory Affairs to lead our regulatory and quality initiatives at the company. This critical leadership role will involve direct oversight of regulatory submissions, quality management systems, and cross-functional collaboration to ensure compliance with global standards. As the regulatory affairs expert, you will navigate complex regulatory pathways, oversee quality systems, and ensure compliance with evolving standards to drive global market entry and product success. Roles & Responsibilities Regulatory Affairs & Compliance Leadership Serve as the primary point of contact for regulatory agencies globally, managing pre-submissions, submissions, and post-market regulatory activities. Lead the development of regulatory pathways, clinical study designs, and regulatory negotiations, ensuring alignment with regulatory requirements. Stay up-to-date with evolving regulations (e.g., EU MDR, ISO 13485, IEC 62304, ISO 14971) and advise on strategic regulatory implications. Quality Management System (QMS) Oversight Ensure the organization s adherence to QMS policies and regulatory standards such as ISO 13485 and FDA guidelines. Oversee internal and external audits, including preparation, issue resolution, and coordination with external auditing bodies. Manage documentation for Corrective and Preventative Actions (CAPA), ensuring effective communication and resolution with all stakeholders. Cross-functional Collaboration & Strategy Collaborate with various internal teams to develop regulatory strategies for product development, market approval, and strategic planning. Advise teams on regulatory affairs, guiding research directions and influencing strategic product decisions to align with global regulatory requirements. Product Validation & Compliance Develop and review validation documentation for Software as a Medical Device (SaMD) and Computer-Aided Design (CAD) devices to ensure regulatory compliance. Review product labeling, marketing materials, and customer-facing statements for regulatory compliance, offering guidance and recommendations where necessary. Regulatory Documentation & Monitoring Lead the preparation and submission of EU MDR filings, ensuring timely and complete documentation. Monitor ongoing regulatory developments and perform regulatory gap analyses to identify and respond to new or revised regulatory requirements. Success in this role is defined by ensuring our products consistently meet or exceed global regulatory compliance standards, aligning cross-functional teams with regulatory requirements throughout product lifecycles, and effectively navigating regulatory pathways to support timely market entry and ongoing compliance. Requirements Proven experience in a senior regulatory role within an AI medical device company. Extensive knowledge of EU MDR, QMS, and medical device regulations. Master s degree in a technical discipline (preferred), RAC certification is a plus. Strategic thinking with the ability to align regulatory requirements with portfolio opportunities and company goals. Strong project management skills, with the ability to multitask and manage cross-functional teams in a dynamic, fast-paced environment. Exceptional written and verbal communication skills for clear documentation, presentations, and discussions. Demonstrated commitment to quality and continuous improvement, with a proactive approach to identifying and addressing regulatory challenges. Why This Role Is Important In this leadership position, you will drive compliance efforts across the organization, ensuring that all products are designed, developed, and released in compliance with global standards. Your role will be central in shaping the regulatory strategies that enable the company to enter global markets and maintain regulatory excellence. Equal Opportunity Employer We are committed to fostering an inclusive and diverse workforce. We encourage applications from candidates of all backgrounds and experiences. Qualification : Masters degree (technical discipline preferred); RAC certification is a plus.

Job Title: Customer Success Manager Cybersecurity Location: Mumbai, Maharashtra, India Department: Customer Success | Full-Time About CloudSEK At CloudSEK, we re on a mission to build the world s fastest and most reliable AI-driven cybersecurity technology. Founded in 2015 and headquartered in Singapore, we ve grown rapidly to become one of India s most trusted cybersecurity product companies. Our proprietary AI and ML-powered platform offers real-time detection and resolution of digital threats across various internet sources. CloudSEK s product suite includes: XVigil: Digital Risk Protection Platform BeVigil: Attack Surface Monitoring Tool SVigil: Contextual AI for Supply Chain Risk Monitoring We re proud recipients of multiple accolades, including: NASSCOM-DSCI Security Product Company of the Year NetApp Excellerator s Best Growth Strategy Award $7M Series A funding led by MassMutual Ventures Join us as we redefine digital risk management across the globe. Role Overview: Customer Success Manager Cybersecurity We are looking for a Customer Success Manager (CSM) with a strong background in cybersecurity to manage strategic customer accounts and ensure they realize maximum value from CloudSEK s solutions. You ll be the primary point of contact for clients, combining your relationship management skills with technical cybersecurity expertise to deliver an outstanding customer experience and drive retention, engagement, and growth. Key Responsibilities Account Management Serve as the main liaison for a portfolio of strategic enterprise clients Conduct Quarterly Business Reviews (QBRs) and Annual Business Reviews (ABRs) to align customer goals with product capabilities Visit clients at least twice a year to strengthen relationships and understand evolving cybersecurity needs Cybersecurity Expertise Provide expert insights on threat intelligence, data leak prevention, and digital risk protection Act as a trusted cybersecurity advisor, interpreting threat data generated by CloudSEK s platforms Work closely with client security teams to optimize product usage and threat response Customer Engagement Build strong relationships with key stakeholders including CXOs and CISOs Cultivate customer champions to support advocacy and referrals Deliver customized threat intelligence reports and collect feedback for continuous improvement Revenue Growth and Retention Identify upsell and cross-sell opportunities within assigned accounts Drive on-time subscription renewals and ensure Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) targets are met Support the sales team with referrals and client expansion strategies Product Adoption & Feedback Ensure 100% utilization of subscribed features and solutions Conduct regular configuration and usage reviews Gather client feedback and contribute to product roadmap planning Operational Excellence Maintain accurate account records using CRM tools Share knowledge internally through documentation, training, and internal presentations Ideal Candidate Profile 5+ years of experience in Customer Success, Account Management, or Cybersecurity consulting Strong understanding of cybersecurity principles, digital risk management, and threat intelligence Excellent communication and relationship management skills Proven track record in driving customer satisfaction, retention, and account growth Ability to manage multiple accounts and prioritize tasks effectively Tech-savvy, detail-oriented, and driven by customer outcomes Bonus Points If You Have Experience conducting onsite meetings and business reviews Knowledge of Net Revenue Retention (NRR) and Gross Revenue Retention (GRR) metrics Experience analyzing cyber threats and delivering value-based recommendations Perks & Benefits at CloudSEK Competitive compensation and performance incentives Flexible working hours and a vibrant office culture Free food, unlimited snacks, and beverages Regular team events, music sessions, and creative showcases An opportunity to make a real-world impact in a fast-scaling cybersecurity company Join CloudSEK Empowering the Future of Cybersecurity If you're a customer-focused professional with a passion for cybersecurity and client success, we d love to meet you. At CloudSEK, your work will protect global digital assets while you grow with a world-class team. Apply now and be part of our journey to secure the digital world.

Product Manager No of vacancy: 2 Location: Mumbai Job Profile: We are looking for someone who is enthusiastic about product development and has strong views on why, how and what of it. Analytical background for decision making is a must. Must be proficient in understanding statistics and trends using tools like google analytics etc. Understanding of tools for analytics, product management, wire-framing, documentation and other execution is required. It is important for the candidate to be a team player and collaborator. Drive product and integration roadmap, including market segmentation and sizing, market and competitive analysis, technology trends to achieve product line goals. Define strategies for user/customer engagement using multiple mediums (web, email, apps, mobile etc.) Manage product requirement definition and feature identification for future initiatives, including documentation of prioritized feature sets and use cases. Lead development and QA teams at the appropriate times to realise the goals of the product. Be a driving force in assembling the resources necessary to ship high-impact products and features, and facilitate communication throughout the development process. Work with the release process and support teams to insure that the product is released successfully and any issues in production are resolved quickly. Measure and analyse success of product or feature using internal tools as well as tools like Google Analytics. Efficiently manage agile development of the product. Candidate Profile: 1 to 3 years of experience working with teams in rapid delivery environments. Preferred experience in product development as an engineer. Preferred experience in a product / ecommerce company Proven ability to successfully manage all phases of the product development lifecycle. Expertise with web/mobile analytic tools. Excellent organizational, statistical, strategic thinking, problem-solving, analytical, written and oral presentation and communication skills. Experience of working on a consumer facing product, where you have worked on building a mobile interface.

At Deloitte, your work will make an impact that matters, empowering you to thrive in a dynamic culture of inclusion, collaboration, and high performance. As the undisputed leader in professional services, Deloitte provides unrivaled opportunities for you to succeed and realize your full potential. Work You ll Do As a Technical Writer, you will play a critical role in helping to create software documentation for end-users, developers, and other stakeholders. Your tasks will include: Collaboration with Developers: Work closely with software developers to create both user-facing documentation (manuals, tutorials) and internal documentation (architecture diagrams, API references). Documenting Complex Concepts: Simplify and explain complex technical concepts to make them easily understandable for a range of audiences. Editing and Proofreading: Review and improve documentation created by other technical writers to ensure clarity and accuracy. User Testing: Conduct user testing to ensure the documentation is suitable and meets the needs of the end-user. Responsibilities Include: Prepare instruction manuals and other user documentation. Participate in requirements discussions with stakeholders to understand the needs and objectives. Break down the work breakdown structure (WBS) and product backlog into simple user stories for documentation. Disseminate technical information in simple language for non-technical audiences. Ensure technical accuracy and product knowledge in user documentation. Create and update software documentation after collaboration with subject matter experts and technical staff. Assist other writers in creating high-quality documentation. Convert complex technical content into easy-to-understand language for multiple audiences. Develop product manuals, screenshots, and tutorials. Write documentation for internal teams such as developers, programmers, and other technical staff. Communicate complex ideas concisely and clearly. Requirements A Bachelor s degree or higher in Information Systems, Information Technology, Computer Science, or a related field. 6+ years of proven experience in writing technical documentation. Strong ability to understand and explain complex technical concepts. Excellent research and analytical skills. Ability to manage multiple projects and deliver on tight deadlines. Excellent technical writing skills and attention to detail. Excellent verbal and written communication skills. Strong knowledge of MS Office or Google Docs. Your Role as a Leader: At Deloitte India, leadership is valued at all levels. We expect our people to embrace and live our purpose by identifying the most important issues for our clients, teams, and society, and making a meaningful impact. We aim to inspire purpose-driven leadership across the organization. How You ll Grow Deloitte s professional development plan helps people at every career level identify their strengths and use them to do their best work every day. Whether you're starting out or in a senior position, you ll have opportunities to learn, grow, and develop world-class skills through on-the-job learning and formal programs at Deloitte University. Benefits At Deloitte, we value our people and offer a broad range of benefits designed to support your personal and professional well-being. Learn more about what working at Deloitte can mean for you and your career growth. Our Purpose Deloitte is driven by a singular purpose: To make an impact that matters. Every day, Deloitte people are making a real difference in the communities they live and work. We pride ourselves on quality, integrity, and positive change, and we strive to be a role model organization. Explore Deloitte's global impact and learn more about our purpose. Deloitte is where your skills will flourish, and your career will be empowered. If you're ready to make a real impact and grow in your technical writing career, apply now. Qualification : A Bachelors degree or higher in Information Systems, Information Technology, Computer Science, or a related field.

Job Description As a Knowledge Content Manager Associate in our team, you will be at the forefront of managing and enhancing our content database, ensuring that our sales materials (including RFPs, pitch books, and brochures) are compelling, accurate, and globally-consistent. You will collaborate with sales, product, client service, and other subject matter experts to ensure content and stats are accurate, consistent, and approved. You will also create materials for sales training, such as case studies, information on product overviews and strategy, and prepare competitor analysis. Job Responsibilities: Maintain, update, and enhance content used for client-facing documentation (proposals, pitchbooks, and other similar documents) provided to prospective and existing clients in pursuit of winning or retaining business. Develop external and internal content in partnership with sales and product, including case studies, and product overviews & strategy documents. Coordinate with subject matter experts to update the database with new responses as products are enhanced. Partner with subject matter experts to conduct periodic end-to-end reviews of responses in the database to ensure changes in business, value proposition, regulatory environment, staff, locations, etc., are correctly captured. Utilize Tableau to build dynamic data visualization dashboards, transforming complex data into actionable insights that support strategic sales initiatives. Source and manage J.P. Morgan statistics in the creation of sales documents or in answering questions from clients or prospects globally. Manage the sales experience survey process as the conduit between sales and the third-party consultant. Perform vendor administration activities such as user access management and training, and act as a point of contact, liaising with vendor support to quickly resolve issues. Required Qualifications, Capabilities, and Skills: Minimum 4 years of work experience in the financial services industry, within content/database management, pre-sales, business development, or marketing. Excellent verbal and written communication skills, with a thorough knowledge of American and British English language, grammar, spelling, punctuation, and usage, as well as the Associated Press (AP) style guide. Confidence, assertiveness, and professionalism to partner closely with all levels of management. Proficiency with MS Word, Excel, and PowerPoint required. Strong project management skills with the ability to manage tight schedules. Preferred Qualifications, Capabilities, and Skills: Bachelor's degree (BA or BS) in finance, business preferred, but not required. An understanding of the securities services industry and products is a plus. Self-starter with sound judgment and ability to operate independently and apply initiative. Experience with building data visualization dashboards via Tableau. Familiarity with emerging technologies, such as LLMs to bring in efficiencies in content and stats management. About Us JPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses, and many of the world s most prominent corporate, institutional, and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years, and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management. Qualification : Bachelor's degree (BA or BS) in finance, business preferred, but not required.

Job Description: We are seeking a Murex Back Office Specialist with 3 to 7 years of experience, specializing in back-office processes and accounting issues. The ideal candidate will possess a deep understanding of the Murex platform, particularly in the Back Office (BO) stream, and will be an expert in managing post-trade processes, deal validation, nostro settlements, and accounting. As a Murex Back Office Specialist, you will handle the day-to-day operations related to the back office and accounting, ensuring that all processes are executed accurately and efficiently. Responsibilities: Back Office & Accounting Management: Handle back-office and accounting issues, including change requests. Provide support in managing workflow handling, OSP rights, and usage for various asset classes. Oversee nostro settlements, deal validation, and accounting in the Murex platform. Business Requirements & Documentation: Prepare business requirement documents and manage developers for changes. Design layouts and pricing templates based on gathered requirements. Implement necessary changes to the system and prepare for testing. Testing & Issue Resolution: Conduct test case executions and manage user testing. Troubleshoot/debug issues, explain them to stakeholders, and implement fixes. Asset Classes & Configuration: Experience in handling accounting configurations in Murex. Support in the development of OSP, settlement instructions, and accounting configurations for different products. Reporting & Documentation: Generate reports and leverage OSP, static data, and deal bookings for testing. Provide support for document generation, swift/RTGS settlements, and post-trade workflows. Technical Skills & Qualifications: Capital Markets Knowledge: Strong understanding of capital markets and the post-trade life cycle. Murex BO Stream Knowledge: Experience with Murex BO stream, particularly dealing with deal validation, cashflow position monitoring, nostro settlements, accounting, and OSP handling. SQL & Mx-Excel: Proficiency in SQL and Mx-Excel for analysis, troubleshooting, and reporting. Post-Trade Rules & Configuration: Experience with post-trade rules, document generation, and settlement configurations in Murex. Experience in Asset Classes: Exposure to major asset classes and knowledge of how Murex handles these processes throughout the trade life cycle. Experience: 3 to 7 years of hands-on experience working with Murex, specifically in back-office processes. Strong understanding of settlements, accounting, and configuration management in the Murex environment. Proficient in developing OSP, settlement instructions, and accounting configurations for various asset classes. Synechron s Diversity & Inclusion Statement: Diversity and Inclusion are at the heart of Synechron's culture. We strongly believe that a diverse workforce fosters stronger businesses and an environment where everyone can excel. We are an equal-opportunity employer and encourage applicants from diverse backgrounds, ethnicities, genders, sexual orientations, religions, and abilities to apply. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures that we create an inclusive environment that fosters equality for all.