Product Documentation Jobs in Pune

Junior Technical Writer Location: Pune Experience Required: 1 2 years Qualifications: B.E./B.Tech in Electrical, Instrumentation, Electronics, Mechatronics, or MSc Electronics Technical Skills & Core Competencies Mandatory Engineering Knowledge: Automation Industry: Proven experience with OEMs or System Integrators. PLC Programming: Functional knowledge of Ladder Logic or Structured Text. Industrial Lifecycle: Experience in Design, Commissioning, FAT, and SAT processes. Hardware & Networking: Familiarity with PLC backplane/remote I/Os and Fieldbus technologies (e.g., EtherCAT, PROFINET, Ethernet/IP, CAN). Writing & Software Skills: Communication: Excellent written and verbal English for technical documentation. Tools: Proficiency in Microsoft Office; experience with HTML/XML formats is highly preferred. Preferred Tech: Knowledge of VFDs, Servos, or programming in Python, C, or C++. Primary Roles & Responsibilities SME Collaboration: Work closely with Subject Matter Experts to translate complex technical requirements into clear documentation. Document Design: Create, proofread, and update technical manuals in HTML/XML. Continuous Learning: Actively develop skills in Python programming and system testing. Behavioral Traits Learning Mindset: Eagerness to learn new technologies and Agile methodologies. Team Dynamics: Strong collaboration skills and a proactive, self-motivated approach. Adaptability: Ability to pivot quickly as project priorities change. Qualification : B.E./B.Tech in Electrical, Instrumentation, Electronics, Mechatronics, or MSc Electronics

Product Manager L-1 Location: Pune | Job Type: Full-Time | Department: Product Development Eshopbox is looking for a passionate and dedicated Product Manager L-1 to help drive the development and success of our products. In this role, you'll be responsible for the entire product lifecycle, from concept through execution. You ll collaborate closely with engineering, design, sales, and marketing teams to deliver solutions that meet customer needs and drive business outcomes. Key Responsibilities Product Lifecycle Management: Oversee the entire product lifecycle, from writing specifications to collaborating with cross-functional teams (design, engineering, marketing) to launch key product features. Planning & Execution: Manage the planning, scoping, execution, and delivery of multiple product development projects. Technical Oversight: Ensure technical implementation aligns with the product requirements and overall vision. Defining Product Architecture: Define the architecture, modules, interfaces, and data systems needed to meet product requirements. Product Strategy & Metrics: Develop and execute a product strategy that aligns with business goals, using data analysis to inform product decisions. Prioritization & Decision Making: Balance customer experience, technical constraints, and business drivers to make informed trade-offs. User-Centric Design: Gain a deep understanding of user needs, problems, and desires to shape product development. Prototyping & Documentation: Create product design prototypes and develop user manuals, help guides, and other support content. Cross-functional Leadership: Lead and interact with cross-functional teams to ensure smooth product development and delivery. What You ll Need Organizational & People Skills: Strong project management capabilities and the ability to work effectively with diverse teams. Technical Background: 1+ years of experience in software or product management roles, with a focus on project/program management. Agile & Scrum: Experience working in Agile environments, particularly with scrum methodology. Industry Knowledge: Previous experience in the internet or e-commerce industry is a plus, with exposure to SaaS-based tools. Learning & Adaptability: Quick to learn new concepts and tools with a strong desire for continuous self-improvement. Communication & Teamwork: Excellent communication and collaboration skills to work across multiple teams and stakeholders.

Quality Specialist Location: Pune Job Type: Full-Time Job Summary The **Product Quality Specialist** plays a critical role in **assessing the quality of inbound and outbound documentation** to ensure compliance with internal quality control standards. This role requires knowledge of operational procedures, the ability to **identify process improvement opportunities**, and expertise in quality systems. The specialist will support both internal and external documentation needs, perform detailed analysis of non-conformances, and coordinate testing activities to maintain **high-quality standards across products.** Primary Responsibilities Documentation Review **Review source documents, including material test records**, to ensure quality, completeness, and compliance with engineering specifications. Record Monitoring & Issue Resolution Monitor, track, and follow up on outstanding record issues, ensuring **timely resolution of discrepancies.** Documentation Changes Respond to and coordinate any requested documentation changes, ensuring accurate recordkeeping. Archiving & Record Support Assist with archiving and scanning, and **provide electronic copies of archived records** as requested for internal and external stakeholders. Quality System Maintenance Help **maintain the quality system requirements** and ensure compliance with the company s standards and practices. Non-Conformance Management **Raise Non-Conformance Reports (NCRs)** for assemblies that do not comply with BOM, GAD, and testing requirements. Collaborate with cross-functional teams to perform **root cause analysis** and provide technical support for corrective actions. Testing & Witness Activities **Perform witness activities for testing** against product standards and NOV test procedures. Coordinate with **Third-Party Inspectors (TPI)** and customer representatives as needed. Test Procedure Development **Review, write, and prepare FAT (Factory Acceptance Test) procedures and test report formats** for new products. Support Quality Practices Assist in developing new work practices and procedures related to quality and continuous improvement. Supplier & Client Assessments Ensure that quality assurance assessments at suppliers and client sites are performed in compliance with company requirements. Training & SOPs Maintain up-to-date training on **Quality Standard Operating Procedures (SOPs)** in relation to the quality system. Facility/Group-Specific Responsibilities 3rd Party Coordination **Schedule and coordinate 3rd party-related tasks**, ensuring alignment with quality and manufacturing teams. Technical & Administrative Support Provide **technical and administrative support** to the quality function, assisting with documentation review, training, and error resolution. Work Order Documentation **Review Work Order specific reports**, including MTR, HT, Dimensional Inspection, and NDT reports, and others. Audit Support Assist in **API Audit document review and preparation**, ensuring all necessary documentation is in place. Product Standards Expertise **Ensure thorough understanding of product standards** (e.g., API 6A, 16A, 16C), particularly regarding quality, calibration, material, testing, and marking requirements. Multiple Task Management **Demonstrated ability to manage multiple tasks** and meet deadlines without compromising on quality. Education & Experience Qualifications Education Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred. Experience For Diploma Holders: **Minimum 6-8 years of experience in quality documentation review and testing** in a manufacturing environment. For Degree Holders: **Minimum 3-4 years of relevant experience.** Skills & Knowledge **Familiarity with MTR and quality documentation review.** Knowledge of hydraulic and electrical schematics. **Proficiency in Microsoft Office** (Word, Excel) and experience with Access and Oracle ERP systems is a plus. **Knowledge of API, ISO, and ASTM standards is preferred.** Job Requirements Documentation Management **Strong ability to manage and review complex documentation** and maintain accurate records. Quality Control & Testing Experience in witnessing tests and **reviewing product quality reports.** Cross-Functional Collaboration **Ability to work closely with cross-functional teams** to resolve quality issues and implement improvements. Behavioral Competencies Must maintain **good behavior and professional conduct** while interacting with colleagues and clients. **Strong written and verbal communication skills** for interacting with various departments, customers, and auditors. Technical Competencies **Strong proficiency in using MS Office** and familiarity with ERP systems (Oracle, Access). **Basic understanding of welding, ASTM standards, and product testing procedures.** Qualification : Diploma or Degree in Instrumentation, Electrical, Mechanical Engineering, or similar field preferred

Junior Technical Writer cum System Tester Designation: Junior Technical Writer Location: Pune Experience: 1 2 years Qualifications: B.E./B.Tech in Electrical, Instrumentation, Electronics, Mechatronics, or MSc in Electronics Skills & Technologies Required: Exceptional written and verbal English communication skills Proficiency in Microsoft Office tools Experience in the Machine Automation Industry (OEMs, System Integrators, etc.) Understanding of PLC Programming (Ladder/Structured Text) Experience with Design, Commissioning, Factory Acceptance Testing (FAT), and Site Acceptance Testing (SAT) Configuring PLC Backplane I/O and Remote I/Os on Fieldbus Hands-on experience with at least one Fieldbus technology (Ethernet/IP, PROFINET, EtherCAT, Ethernet PowerLINK, CAN, PROFIBUS, ControlNET, DeviceNET) Preferred: Experience with Variable Frequency Drives (VFDs) and Servos Programming skills in Python, C, C++, or other high-level programming languages Behavioral Competencies Collaborative and effective team player Eager to learn new technologies, including Python programming and system testing Agile, adaptable, and willing to take on new challenges Self-motivated with a proactive, can-do attitude Role & Responsibilities Collaborate with subject matter experts to gather technical information and proofread/design technical documents Create and update technical documentation in HTML/XML formats Develop and expand skills in Python programming and system testing Assist in creating clear, concise user manuals, product guides, and other technical documents Learn and apply new tools and techniques related to system testing and automation Qualification : B.E./B.Tech in Electrical, Instrumentation, Electronics, Mechatronics, or MSc in Electronics

Job Title: Hardware Design Engineer Location: Pune Experience: 4+ Years Qualification: B.E. / B.Tech in Electronics, Electrical, Telecommunication, or Instrumentation Engineering Job Summary We are seeking a skilled and experienced Hardware Design Engineer to join our R&D team in Pune. The ideal candidate will have a strong background in designing electronic control modules, embedded hardware, power electronics, and sensor interfacing. This role requires a hands-on engineer capable of taking designs from concept through to prototyping, testing, and production readiness. Key Responsibilities Analyze and interpret product and system requirements to define hardware architecture. Design analog and digital circuits, including microcontroller-based systems. Develop schematics using tools like OrCAD Capture or Altium Designer. Design and simulate power supplies (Buck, Boost, Linear) using tools like LTspice, PSpice, etc. Ensure EMI/EMC compliance in PCB design and overall system architecture. Develop multilayer PCBs with proper signal integrity, grounding, and thermal design practices. Interface with various digital communication protocols: UART, I2C, SPI, RS485, CAN, Ethernet. Conduct board-level debugging using tools like DSO, logic analyzers, and multimeters. Perform signal integrity analysis using Hyperlynx or Cadence SI tools. Coordinate prototyping, testing, and design validation activities. Create and maintain design documentation including schematics, BOMs, test reports, and revision control. Apply DFM/DFT principles for production-ready designs and support certification activities. Key Competencies & Skills Technical Expertise Embedded hardware design (MCU/MPU based control boards) Analog front-end and sensor interface circuits Power supply design (SMPS Buck, Boost, Linear regulators) EMI/EMC compliant PCB design (Multilayer) High-speed PCB layout understanding and design review Design simulations and circuit behavior modeling Hands-on debugging and validation Tools & Technologies Design Tools: Altium Designer, OrCAD Capture Simulation: PSpice, LTspice Debugging: DSO, Logic Analyzer, Multimeters Signal Integrity: Hyperlynx, Cadence SI Protocols: UART, I2C, SPI, CAN, RS485, Ethernet Additional Expectations Strong analytical thinking and problem-solving skills Ability to work independently and collaboratively across cross-functional teams Excellent documentation and communication skills Passion for innovation, continuous learning, and product excellence Be part of an innovative and growing hardware design team Work on advanced electrification and control systems Contribute to real-world, high-impact projects from concept to launch Qualification : B.E. / B.Tech in Electronics, Electrical, Telecommunication, or Instrumentation Engineering

Job Title: Senior Software Engineer Firmware Development Location: Pune Experience: 5 to 7 Years Qualification: B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, Telecommunication, or Electrical Engineering Job Summary We are looking for an experienced and innovative Senior Software Engineer to lead the firmware development for embedded systems across our product lines. This role involves designing and developing embedded software architectures, conducting design validations, and collaborating closely with cross-functional teams to ensure robust, scalable, and high-performance solutions that meet product requirements and quality standards. Key Responsibilities 1. New Product Development Analyze customer requirements and conduct technical feasibility studies. Design product architecture (SW, HW, FW) and finalize key components and tools. Create detailed block diagrams, signal flows, class diagrams, and DFMEAs. Develop firmware for embedded systems including GUI, drivers, communication protocols, etc. Perform code reviews, debugging, and unit testing. Validate designs through simulation and field testing. Prepare all technical documentation for engineering release. Collaborate with testing teams to address test feedback and implement corrective actions. 2. Standards & Documentation Define and maintain software design guidelines, SOPs, and coding standards. Ensure adherence to product standards, including both Indian and International codes. Maintain comprehensive documentation including schematics, flowcharts, and technical manuals. 3. Project Monitoring & Reporting Participate in project review meetings and provide regular updates. Maintain timesheets and project tracking tools in accordance with project timelines and SPI targets. 4. Customer Support & RCA Address and resolve firmware-related customer complaints. Conduct root cause analysis (RCA) and implement corrective firmware releases. 5. Knowledge Sharing & Innovation Contribute to internal knowledge bases and reusable component libraries. Propose improvements to design methodologies, tools, or processes as part of continuous innovation. Actively contribute to the organization s technology roadmap with new ideas and solutions. Key Skills & Competencies Technical Skills: Strong experience in firmware development for embedded systems. Expertise in .NET platform, C/C++, and object-oriented programming. Experience with GUI development, communication protocols (UART, I2C, SPI, CAN, etc.). Familiarity with design simulation, debugging tools, and unit testing frameworks. Knowledge of design for manufacturability (DFM) and design for testability (DFT). Understanding of DFMEA, IPC standards, and product lifecycle management. Experience in compliance with Indian and International product standards. Behavioral & Leadership Skills: Strong analytical and problem-solving capabilities. Excellent written and verbal communication skills. Highly accountable, dependable, and self-motivated. Customer-focused with a drive for results. Collaborative mindset with the ability to work across multidisciplinary teams. Willingness to innovate and share knowledge for team and organizational growth. Performance Indicators Timely delivery of assigned modules (Schedule Performance Index) Adherence to design and coding standards Reduction in post-release bugs Quality and completeness of documentation Effectiveness in RCA and bug resolution Contributions to knowledge sharing and innovation Be part of a forward-thinking engineering team working on cutting-edge embedded and software technologies. Collaborate with industry experts in a high-performance environment. Access to continuous learning, upskilling programs, and certification support. If you re passionate about embedded systems and software architecture and ready to make an impact, we d love to hear from you. Apply now! Qualification : B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, Telecommunication, or Electrical Engineering

Job Title: Engineering Manager Software Location: Pune Experience: 12+ Years Education: B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, or Electrical Engineering Job Summary We are seeking an experienced Engineering Manager Software to lead our embedded and application software development team. The ideal candidate will have deep technical expertise in software architecture, strong leadership capabilities, and a proven track record of delivering high-quality embedded solutions. You will drive new product development, process adherence, project execution, and team development while ensuring innovation, scalability, and customer satisfaction. Key Responsibilities 1. New Product Development Collaborate with Product Management to define software specifications and finalize GATE sign-offs. Lead the design and development of scalable and modular software architectures. Benchmark competitor products to identify differentiation opportunities. Implement latest technology trends and best practices. Ensure timely and high-quality software releases in coordination with engineering and operations teams. Drive automation in testing for operational efficiency. Review and approve design documentation, validation plans, and test reports. 2. Design Process & Standards Ensure adherence to NPD (New Product Development) process up to mass production. Enforce software coding standards, quality assurance, and documentation protocols. Set up and run structured design and code review mechanisms. Foster a culture of technical excellence, innovation, and continuous improvement. 3. Project Management Create detailed project plans and communicate timelines, milestones, and risks to all stakeholders. Track progress, manage scope, and ensure projects are delivered on time and within budget. Define and monitor project costs and resource allocations. Work with Product Management to develop product roadmaps and promotional content. Proactively identify risks and implement mitigation strategies. 4. People Management Define skill matrices and identify training needs for the software engineering team. Provide mentorship, coaching, and career development for team members. Conduct regular performance reviews with actionable feedback. Foster an open, collaborative, and engaging team culture that promotes knowledge sharing and innovation. 5. Customer Support & Technical Documentation Support application and service teams in resolving customer issues and technical queries. Provide inputs for product manuals, sample applications, and user documentation. Key Skills & Competencies Technical Skills Embedded systems software architecture Expertise in C/C++, .NET, or relevant programming platforms Familiarity with product life cycle management and design standards Strong understanding of test automation, validation, and release processes Exposure to modern DevOps tools and Agile methodologies Leadership & Managerial Skills Strategic planning and project execution Risk assessment and mitigation Strong communication and stakeholder management Talent development, mentoring, and team leadership Cross-functional collaboration and decision-making Performance Indicators On-time project delivery (Schedule Performance Index) Code quality and design defect rates Budget adherence and cost optimization Team engagement and retention metrics Customer issue resolution time Knowledge sharing and innovation contributions Lead a high-performing team at the forefront of embedded and intelligent system development. Work on impactful products with real-world applications across industries. Enjoy a collaborative culture with continuous learning, innovation, and career growth opportunities. Qualification : B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, or Electrical Engineering

Position: Documentation Specialist Location: Pune Job Type: Full-Time Industry: IT Services Experience Required: 1 3 Years Position Overview We are looking for a detail-oriented and tech-savvy Documentation Specialist to join our team in Pune. In this role, you will be responsible for creating, maintaining, and updating clear and user-friendly documentation that supports the use of our products and solutions. You ll work closely with developers, testers, and product managers to ensure our documentation is accurate, accessible, and aligned with business goals. Key Responsibilities Create and maintain a variety of documentation including user manuals, API guides, troubleshooting documents, release notes, FAQs, and online help content. Collaborate with cross-functional teams (developers, testers, product managers) to gather technical content and ensure information accuracy. Translate complex technical concepts into clear, concise, and user-friendly content for both technical and non-technical audiences. Maintain consistency in tone, style, and terminology across all documentation assets. Develop supporting visual content such as diagrams, flowcharts, and presentations. Ensure documentation is updated with every product release. Follow and implement best practices for documentation usability, structure, and accessibility. Requirements Strong written, verbal, and grammatical communication skills. Familiarity with using AI tools to enhance documentation workflows. Proficiency in Google Workspace or Microsoft Office Suite. Strong proofreading and editing skills to ensure high-quality, error-free content. Ability to work independently and collaboratively with a keen eye for detail and organization. Preferred Attributes A natural storyteller who can simplify complex information. Self-motivated and results-oriented with excellent problem-solving skills. Comfortable adapting to changing priorities and managing multiple tasks simultaneously. Experience with documentation or content management tools is a plus. Benefits Comprehensive training and mentorship to accelerate your career growth. Competitive compensation package. Health insurance coverage. A collaborative, inclusive work environment that values innovation and diversity. Opportunities for continuous learning and professional development.

Senior Business Support Specialist Location: Pune Department: Customer Operations Technical Support Job Type: Full-Time About Entrata Founded in 2003 by a group of innovative college students, Entrata has grown into a global leader in property management software. Our award-winning platform supports property owners, managers, and residents through a comprehensive suite of tools, including rent payments, leasing, maintenance, marketing, insurance, and communication solutions. With over 2,200 team members across the U.S., India, Israel, and the Netherlands, Entrata combines the energy of a startup with the reliability of an established enterprise. Our culture thrives on innovation, transparency, and bold thinking. We are committed to creating a better living experience for everyone, everywhere. Role Overview We are seeking a Senior Business Support Specialist to serve as a semi-technical expert for a specific product suite within our platform. This role involves in-depth technical analysis, advanced ticket resolution, proactive incident management, and strategic collaboration with product and engineering teams. You will act as an escalation point for complex issues, drive operational improvements, mentor other team members, and ensure high-quality support delivery. This position requires technical acumen, problem-solving skills, and a drive for continuous improvement. Key Responsibilities Serve as the subject matter expert and primary escalation point for complex technical issues within a product suite. Analyze incident trends and perform root cause analysis (RCA) to recommend product and process improvements. Create and maintain knowledge documentation including step-by-step resolutions, screen captures, and video tutorials. Collaborate closely with product and engineering teams to address systemic issues and influence future enhancements. Lead resolution efforts for high-impact or major incidents and coordinate cross-functional responses. Mentor and guide support team members, providing training on incident patterns and RCA best practices. Act as a strategic partner for product suite leaders, offering proactive technical guidance and insights. Uphold high support standards and take ownership of delivering excellent results. Demonstrate strong commitment to the Entrata brand through high-impact, solution-focused interactions. Required Qualifications 3+ years of hands-on experience in technical/functional support, implementation, or production support roles. Proven experience performing incident analysis and identifying opportunities for proactive improvement. Strong technical and business application understanding with a fast learning curve for new technologies. Ability to work effectively in a dynamic, matrixed environment. Exceptional communication skills with a collaborative, team-first approach. Experience in creating training resources such as video tutorials and documentation. High accountability and a goalkeeper mindset in maintaining quality and reliability. Preferred Qualifications Bachelor s degree in Information Systems, Computer Science, or related field. Excellent analytical and troubleshooting skills with a customer-first mindset. Demonstrated experience implementing proactive support interventions and scalable processes. Growth-oriented mindset with a track record of supporting high-growth organizations. Strong presentation skills to communicate insights and patterns to stakeholders. Experience working closely with product, engineering, training, and customer success teams. Nice to Have Experience supporting live services or business applications using PHP and MS SQL Server. Familiarity with enterprise-level customer support environments. Ability to use data trends to improve customer experience and product reliability. Work with a globally recognized leader in proptech Be part of a collaborative, high-impact team Opportunities for career growth and learning Dynamic work environment with a focus on innovation and excellence Qualification : Bachelors degree in Information Systems, Computer Science, or related field

Reporting Analyst Location: Pune Department: Research and Development Software Development Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students transforming online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Our award-winning software suite covers rent payments, insurance, leasing, maintenance, marketing, and communications reshaping property management worldwide. With over 2,200 team members globally across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with enterprise stability. We value transparent communication, diversity of thought, boldness, resilience, and collective excellence to create better living experiences. Role Overview Entrata is seeking a highly analytical and detail-oriented Reporting & Metrics Analyst to join our R&D team. In this role, you will design and maintain the reporting infrastructure that drives operational transparency and accountability across the product development lifecycle. You will collaborate closely with Product, Engineering, and Product Marketing teams to provide real-time insights into requirement tracking, release readiness, internal tool adoption, and go-to-market asset status. The ideal candidate has deep expertise in Domo, strong SQL skills, and familiarity with Jira schema and Agile workflows. Your passion for building intuitive dashboards, surfacing actionable metrics, and automating reporting will enable scalable, data-driven decisions. Key Responsibilities Design, develop, and maintain dashboards in Domo that track SDLC progress, release health, and adoption metrics. Ensure Jira data integrity by maintaining consistent tagging, statuses, and structures for epics and user stories. Write custom SQL queries to create calculated metrics, join datasets, and implement audit flags. Monitor data freshness and proactively alert teams to any inconsistencies or missing inputs. Track and report on product requirements planning and execution, including ownership and release eligibility. Provide visibility into internal communications deliverables, such as product updates, launch decks, and customer enablement content. Analyze usage and adoption metrics for internal tools (e.g., support agents, documentation platforms). Collaborate with Product Marketing to define standardized reports for quarterly planning, user conferences, and release briefings. Automate reporting workflows to minimize manual effort and maximize accuracy. Deliver regular reporting packages to R&D and cross-functional leadership teams. Minimum Qualifications 2+ years of experience in analytics or reporting within software, product, or data operations environments. Strong hands-on experience creating dashboards in Domo. Proficient in SQL for querying and manipulating complex datasets. Familiarity with Jira data structures, issue hierarchies, and Agile methodologies. Detail-oriented with a strong commitment to data quality and reporting accuracy. Excellent communication skills, with the ability to clearly document insights and enable stakeholders. Ability to manage multiple stakeholders and priorities in a fast-paced setting. Preferred Qualifications Experience reporting on product development, SDLC, or Agile delivery metrics. Background supporting go-to-market deliverables or product marketing functions. Familiarity with support analytics or customer experience platforms (e.g., Zendesk, internal AI tools). Comfortable collaborating with distributed teams and using remote collaboration tools.

Job Title: Customer Service Officer Department: PDM Domestic Business Location: Pune Experience Required: 2 to 6 Years Qualification: Graduate / Master s Degree (Mandatory) Certifications: MDF Certified (Preferred), NISM (Desirable) Reports To: Branch Head / Regional Customer Service Lead Role Overview: The Customer Service Officer acts as a vital link between the AMC and investors by ensuring exceptional service delivery, complaint resolution, transaction processing, and regulatory compliance. This role involves managing walk-in clients, coordinating with registrars (R&T agents), and supporting the field sales team to strengthen client relationships and improve overall investor experience. Key Responsibilities: Customer Interaction & Support Handle walk-in investors with professionalism and a service-first approach. Promptly respond to investor queries, complaints, and requests across mutual fund products. Assist clients in processing transactions including Purchase, Redemption, Switch, SIPs, and Special Products. Transaction Processing & Coordination Coordinate with R&T agents (Registrar & Transfer Agents) to ensure timely and accurate resolution of investor requests. Ensure adherence to SEBI-prescribed cut-off timings and accurate documentation. Sight credits in bank accounts for reported transactions and validate cash flows. Reporting & Regulatory Compliance Prepare and maintain accurate Daily MIS, Monthly Reports, Time Stamping Register, and Daily Transaction Report (DTR). Submit High-Value Transaction Reports and other regulatory reports in a timely manner. Stay updated with the latest SEBI guidelines and internal compliance procedures. Product Knowledge & Communication Stay informed about SBIMF product offerings, market movements, and mutual fund regulations. Educate investors on product features, regulatory norms, and documentation requirements. Draft and review investor communication content in a clear, accurate, and professional manner. Sales Support & Branch Operations Support the field sales team in ensuring clients receive smooth service post-sales. Contribute to branch-level investor engagement programs and awareness initiatives. Maintain an environment of operational excellence and risk control at the customer touchpoint. Key Skills & Competencies: Technical Skills: In-depth understanding of mutual fund operations and SEBI regulatory norms Familiarity with R&T coordination and transaction processing workflows Proficiency in MIS preparation, record keeping, and compliance reporting Behavioral Competencies: Excellent verbal and written communication skills Customer-centric mindset with a proactive problem-solving approach Strong attention to detail and commitment to process integrity Ability to multi-task and prioritize under time-sensitive environments Team-oriented with a collaborative working style Mandatory Requirements: Graduate or Postgraduate in any discipline 2 6 years of customer service experience in mutual fund or BFSI sector Knowledge of SEBI regulations and mutual fund products Excellent communication and investor handling skills Desirable Profile: NISM Certification (especially Series V-A: Mutual Fund Distributors) Experience in a mutual fund branch / R&T / back-office operations Familiarity with handling large volume transactions and investor footfalls Strong drafting ability for investor communication and regulatory correspondence Job Summary: The Customer Service Officer plays a pivotal role in delivering high-quality service at the branch level, ensuring smooth transaction processing, investor satisfaction, and compliance with regulatory norms. This role contributes directly to investor retention, brand credibility, and seamless operational flow for SBIMF's Pune branch. Qualification : Graduate / Masters Degree (Mandatory)

Position: Senior Officer / Senior Engineer (MG4) Location: Pune Experience: 3 to 5 years Job Description: The Senior Officer / Senior Engineer will be responsible for engineering tasks related to customized design, matching, and development of technical systems tailored to prime movers for specific marine applications. The role requires working closely with tender requirements and inputs from customers and marketing teams. Key Responsibilities: Perform detailed design work using CREO software to develop customized solutions. Release application codes, technical drawings, and specifications necessary for manufacturing and procurement once orders are awarded. Provide technical support by preparing and updating part specifications and details for parts development and procurement teams. Support assembly and testing teams with relevant technical specifications and part creation/updation. Maintain and update documentation in compliance with Integrated Management System (IMS) requirements. Required Skills & Experience: 3 to 5 years of experience in engineering design, preferably in marine or related heavy engineering domains. Proficiency in CREO CAD software for detailed design work. Strong understanding of product lifecycle, from design to manufacturing support. Good documentation and compliance management skills, especially related to IMS standards. Ability to collaborate effectively with cross-functional teams including marketing, procurement, assembly, and testing.

Software Engineering Manager Continuous Product Delivery (CPD) Location: Pune, India About the Team & Role As an Engineering Manager in the CPD Pune team, you will lead multiple software engineering teams focused on delivering long-term stability and exceptional customer experience for Rubrik s on-premise data backup and management platform. You will combine strong technical expertise with empathetic leadership to build high-performing teams and foster a culture centered on customer success and product quality. In this role, you will own the accountability for driving product stability, quality improvements, and successful roadmap delivery. You will collaborate closely with product managers, support teams, and other engineering leaders across India and the US, championing customer-centricity and continuous improvement. Key Responsibilities Hire, build, and grow strong, high-performing engineering teams. Lead by example with hands-on technical and operational involvement. Establish a culture of excellence, accountability, and customer focus. Collaborate with customers and support to troubleshoot and prioritize issues. Partner with Product Management and stakeholders to plan and deliver product roadmaps end-to-end. Drive metrics-driven initiatives to improve key performance indicators such as MTTR (Mean Time To Recovery) and reduce customer-found defects. Work with engineering leadership to improve product quality through fixes, tooling, and documentation. Manage project planning and prioritization, balancing roadmap delivery with operational needs. Mentor and coach engineers and senior contributors to maximize their growth and performance. Effectively handle customer escalations, leading from the front to ensure quick resolution. Qualifications & Skills Bachelor s degree in Computer Science or equivalent engineering discipline. 14+ years of industry experience with 2+ years in engineering management roles. Proven experience in solving complex problems and leading large-scale projects in distributed systems, preferably in storage, data protection, or security domains. Demonstrated ability to build and develop engineering teams. Strong communication skills, both written and verbal. Experience delivering enterprise-grade products with high quality standards. Skilled in managing hot customer escalations and driving quick turnarounds. Comfortable working with stakeholders across India and US time zones. About Rubrik Rubrik (NYSE: RBRK) is dedicated to securing the world s data through its Zero Trust Data Security platform. Powered by machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and resilience against cyberattacks and operational disruptions. Qualification : Bachelors degree in Computer Science or equivalent engineering discipline

Job Title: Machine Learning Engineer Location: Pune Employment Type: Full-Time About the Role: We are seeking a Machine Learning Engineer with 1-3 years of hands-on experience to join our team. The ideal candidate will have proficiency in Python programming and a solid understanding of machine learning frameworks. You will work on building and deploying cutting-edge machine learning models and solutions, with a particular focus on computer vision and ML-Ops. Key Responsibilities: Develop Machine Learning Models: Build, train, and deploy machine learning models for various business applications. Computer Vision Solutions: Focus on building and deploying computer vision solutions at scale, leveraging frameworks like TensorFlow and OpenCV. Collaborate with Teams: Work with data scientists, software engineers, and other stakeholders to integrate machine learning solutions into products. Code Quality & Documentation: Write clean, maintainable, and readable code. Document your code and solutions for ease of understanding and future reference. Work with Data Pipelines: Understand and implement data pipelines for training machine learning models, ensuring data is pre-processed and transformed correctly. Version Control & Best Practices: Use Git and follow version control best practices to ensure collaboration and code integrity across the team. Machine Learning Frameworks: Implement machine learning algorithms using frameworks like TensorFlow, Keras, OpenCV, and other relevant libraries. ML-Ops: Familiarity with deploying machine learning models into production environments and managing their lifecycle. Minimum Qualifications: Experience: 1-3 years of experience as a Machine Learning Engineer or Data Scientist. Agile Development: Familiarity with the Agile development lifecycle and collaborative software development practices. Code Readability & Documentation: Ability to write clean, readable code and document your work thoroughly for future use and team collaboration. Third-Party Libraries & APIs: Experience in consuming third-party libraries and APIs to extend the functionality of your machine learning solutions. Version Control: Experience with Git and version control best practices. Data Pipelines: Understanding of data pipelines and how to handle data preprocessing, cleaning, and transformation for machine learning purposes. Core Python: Proficiency in Python programming and popular data science libraries (e.g., NumPy, Pandas, etc.). Machine Learning Frameworks: Knowledge of machine learning frameworks like TensorFlow and OpenCV. Preferred Qualifications: ETL Tools: Experience working with ETL (Extract, Transform, Load) tools and libraries to manage and preprocess data for machine learning. Computer Vision: Hands-on experience with computer vision tasks, especially with MaskRCNN for object detection and segmentation. ML-Ops: Knowledge of ML-Ops practices for deploying, monitoring, and maintaining machine learning models in production environments. Work on cutting-edge machine learning and computer vision projects. Collaborate with a talented, cross-functional team to solve real-world problems. Opportunity to grow your career in a dynamic and innovation-driven environment. Competitive compensation and benefits package. If you're passionate about machine learning, computer vision, and deploying scalable solutions, we'd love to have you on our team!

Job Requirements Join our Engineering team We are the leading energy technology company. We are designing, assembling, and testing the latest products to help take energy forward. We collaborate with our development teams in science, mechanical and electrical engineering, physics, geoscience, to develop innovative drilling tools. Partner with the best As a Function Development Engineer for Embedded Software, you will be fully involved in design, testing and deployment of new algorithms for systems operating in challenging environments. Your will be responsible for: Development of functions for data acquisition and digital signal processing Design, modelling, and simulation of mechatronic systems & controls Design of systems- and software architecture Process optimization and automation Testing of functions and systems Specification of requirements Documentation and change management processes for new product development Fuel your passion To be successful in this role you will have: Above-average university degree in Electrical Engineering, Mechanical Engineering or similar Knowledge in at least one of the following fields: Digital signal processing Measurement and control systems Communication systems engineering Experience in modelling and simulation Skilled with Matlab / Simulink Programming skills e.g. C, C++, Python Independent, proactive, self-motivated, and able to work well as part of an interdisciplinary team Good written and verbal English skills due to an international work environment, and strong interest in working with other cultures At Baker Hughes we are always searching for great talent. While we may not have a specific job for you today, we want to know about you when we do. As actual openings become available, you may be contacted to discuss a potential opportunity.

Job Requirements Software QA Analyst Join our Industrial & Energy Technology Team! Baker Hughes Digital is looking for an experienced Software Engineer to work on a number of exciting projects that will have a very positive impact on Baker Hughes' business. Partner with the best You will act as a member of the Software Center of Excellence, representing high-quality design and development practices. As a Software QA - Analyst, you will be responsible for: Acting as a member of the Software Center of Excellence, representing the face of high-quality design and development practices Developing high performing, scaling, and innovative end-to-end web applications Collaborating with system engineers and software developers to implement solutions that are aligned with and extend shared platforms and solutions. Applying principles of SDLC and methodologies like Lean/Agile/XP, CI, Software and Product Security, Scalability, Documentation Practices, refactoring, and Testing Techniques Writing codes that meets standards and delivers desired functionality using the technology selected for the project. Building features such as web services and Queries on existing tables Understanding performance parameters and assess application performance. Working on core data structures and algorithms and implement them using language of choice. Fuel your passion. To be successful in this role you will: Electronics/instrumentation Engineering background is preferred. Minimum 3-4 years of proven experience as a Quality Assurance Tester Have good knowledge of SW QA methodologies, tools & processes & experience writing comprehensive test plans & cases. Familiarity with Agile Software development processes and regression testing Hands-on with UI/API Testing (REST service testing), BDD Experienced working with any of the tools- JIRA/Azure DevOps. Working knowledge of test management software like Rally, TFS, MTM etc. (preferably cucumber). Knowledge of test automation framework, tools is preferred such as Python, Java & Selenium. Knowledge of any static code analysis tools like SonarQube, Security analysis tools such as Checkmarks & Quails/Zap. Knowledge of Jenkins and JMeter is a plus. Work in a way that works for you. We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Working with us Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other. Working for you Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect: Contemporary work-life balance policies and wellbeing activities Comprehensive private medical care options Safety net of life insurance and disability programs Tailored financial programs Additional elected or voluntary benefits

Technical Lead - Product and Platform Engineering (Finance) About the Role: We are seeking a highly motivated and experienced Technical Lead to join our Product and Platform Engineering team within the Finance domain. This role requires 6-10 years of experience and a strong background in leading the development of Angular-based solutions, integrating them with Spring Boot, Kafka, and microservices. The ideal candidate will provide technical leadership, mentor junior engineers, drive best practices in Angular development, manage project timelines and resources, troubleshoot technical challenges, and optimize Angular applications for performance and usability. Staying current with industry trends is essential for enhancing our product offerings. Responsibilities: Lead the product and platform engineering team in developing and implementing Angular-based solutions using JavaScript, TypeScript, and AngularJS. Oversee the design and architecture of Angular applications, ensuring high performance and scalability. Collaborate with cross-functional teams to integrate the Angular front-end with Spring Boot back-end, Kafka messaging system, and microservices architecture. Provide technical leadership and mentorship to junior engineers, fostering a culture of innovation and excellence. Drive best practices in Angular development, including code reviews, testing, and documentation. Lead the implementation of responsive and user-friendly interfaces using HTML, CSS, and JavaScript. Manage project timelines, deliverables, and resources effectively to meet business objectives. Troubleshoot and resolve technical challenges in Angular and related technologies. Own the product and platform engineering roadmap, aligning it with organizational strategic goals. Drive continuous improvement and optimization of Angular applications, ensuring they meet performance, security, and usability standards. Stay updated on industry trends and technologies to enhance product and platform offerings. Qualifications: Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E) in Computer Science or Information Technology, or Master of Technology (M.Tech) in Software Engineering or Computer Science. 6-10 years of extensive experience in Angular development, including Angular 15 and AngularJS. Demonstrated advanced proficiency in Angular, leveraging TypeScript for robust front-end development and integration. Foundational skills in JavaScript. Intermediate to advanced expertise in Angular and TypeScript for creating scalable web applications. Strong foundation in front-end technologies for responsive web applications. Experience designing and implementing complex features using Angular. Proficiency in Java for back-end services development. Expertise in Kafka for real-time data processing and event-driven architectures. Experience integrating Angular with back-end systems and microservices architecture. Preferred Qualifications: Angular Developer Certification AWS Certified Solutions Architect About Altimetrik: Altimetrik delivers outcomes for our clients by rapidly enabling digital business & culture and infusing speed and agility into enterprise technology and connected solutions. We are practitioners of end-to-end business and technology transformation. We tap into an organization s technology, people, and assets to fuel fast, meaningful results for global enterprise customers across financial services, payments, retail, automotive, healthcare, manufacturing, and other industries. Founded in 2012 and with offices across the globe, Altimetrik makes industries, leaders and Fortune 500 companies more agile, empowered and successful. Altimetrik helps companies get unstuck . We re a technology company that gives organizations a process and context to solve problems in unconventional ways. We re a catalyst for organizations talent and technology, helping teams push boundaries and challenge traditional approaches. We make delivery more bold, efficient, collaborative and even more enjoyable. Qualification : Bachelor of Technology (B.Tech) or Bachelor of Engineering (B.E) in Computer Science or Information Technology, or Master of Technology (M.Tech) in Software Engineering or Computer Science.

Job Position: Sr. Java Developer Company: AFour Technologies (An ACL Digital Company) Location: Pune Employment Type: Full-time (FTE) Work Mode: Work from Office (WFO) / Hybrid Company Overview AFour Technologies, part of ACL Digital (an ALTEN Group company), is a leader in digital product innovation and engineering. We specialize in AI, Cloud, Mobile-ready solutions, and enterprise modernization. With operations across India (Bangalore, Chennai, Pune, Panjim, Hyderabad, Noida, Ahmedabad) and the USA (California, Atlanta, Philadelphia, Washington), we offer a dynamic, multicultural workplace with opportunities for growth. At AFour Technologies, you will collaborate with top Software Product Companies as their Product Engineering Partner, working on cutting-edge projects while gaining exposure to emerging technologies like CI/CD, Kubernetes, Cloud Platforms (AWS, Azure, GCP), AI/ML, and SecOps. Technical Skills & Competencies Must Have: Expert-level proficiency in Java 8+ (4+ years of experience). Strong understanding of NoSQL databases (e.g., MongoDB, Elasticsearch). Hands-on experience with Spring Boot framework. Advanced knowledge of relational databases (SQL) (Hibernate experience is a plus). Experience with message brokers such as RabbitMQ and Kafka. Proficiency in Linux-based environments. Experience with Git version control (GitHub is a plus). Strong understanding of RESTful API development. Good to Have: Experience working with the ELK stack (Elasticsearch, Logstash, Kibana). Exposure to CI/CD pipelines (Jenkins preferred). Knowledge of scalable and distributed systems. Key Responsibilities Design and develop robust and scalable Java-based solutions using Spring Boot and NoSQL databases. Implement high-complexity development tasks and ensure adherence to best practices. Perform code reviews and write unit tests to ensure code quality. Follow and enforce software development best practices. Participate fully in Agile development processes, working closely with Product and QA teams. Ensure timely and high-quality product deliveries. Assist in technical documentation when necessary. Experience Required 7+ years of experience in Java development. Growth Path Senior Java Developer Lead Java Developer Principal Java Developer If you're an experienced Senior Java Developer with expertise in NoSQL, Spring Boot, and scalable systems, and you're looking for an opportunity to work on cutting-edge technologies, apply now!

Job Overview: We are looking for a talented Junior UI Designer with 2+ years of experience to help create beautiful and functional user interfaces for a dynamic, highly responsive web application. As part of a collaborative and agile team, you will work closely with designers, engineers, and cross-functional teammates to deliver world-class user experiences. This role offers the opportunity to be part of a next-generation web application that provides a desktop-like response time, ensuring a delightful user experience. Responsibilities: Collaborate with Cross-Functional Teams: Work as a member of the UX team, collaborating with engineering, customer service, and QA to ensure cohesive design execution. Design Execution: Work closely with the Design Lead to ensure your designs meet customer expectations and align with product goals. Documentation: Write detailed documentation for design assets, ensuring efficient development and clarity for the implementation team. Pixel-Perfect Mockups: Deliver pixel-perfect mockups, icons, and other design assets to maintain high standards of quality. Iterative Design Process: Participate in iterative design processes, refine and validate design solutions, and ensure designs account for various device sizes, platforms, errors, and edge cases. Micro-Interactions: Define and implement elegant micro-interactions to enhance the user experience across various touchpoints. Design System Contribution: Collaborate with UX leads to ensure your designs align with the overall service-wide User Experience strategy and design system. Requirements: Experience: Two or more years of experience in UI design with a proven track record. Portfolio: Strong portfolio showcasing UI design work that can be presented and defended during the interview. Wireframes and Prototypes: Hands-on experience creating wireframes, prototypes, and storyboards for responsive interfaces (desktop and mobile). Learning and Experimentation: A willingness to learn, experiment, and leverage data to improve designs and user experiences. Adaptability: Quickly become a local expert and adapt to new challenges. Execution and Quality: Strong ability to execute designs at a high level of quality while adhering to conceptual direction. Design Tools: Experience using design tools such as Adobe XD, Photoshop, Sketch, Illustrator, and InVision. Front-End Knowledge: Basic understanding of front-end languages such as HTML5, CSS3, and JavaScript. Creativity & Problem Solving: Creative thinking with a problem-solving mindset. Design Trends: Stay up-to-date with the latest UI design trends. Communication Skills: Ability to present creative ideas effectively and manage multiple projects simultaneously. Open to Feedback: Open to receiving objective criticism and improving designs based on feedback. Cross-Browser Compatibility: Proficient understanding of cross-browser compatibility issues and strategies for addressing them. Preferred Skills: Experience with JavaScript and Object-Oriented Programming. Availability to work in EST time zone preferred. If you have a passion for creating beautiful, functional designs and enjoy collaborating with a dynamic, driven team, we d love to hear from you!

Job Overview: We are looking for a Product Support Specialist to join our team. In this role, you will be responsible for interacting with users, answering queries, resolving issues, and providing comprehensive support for our products. You will troubleshoot system and network problems, ensuring a seamless experience for end users. If you are passionate about delivering exceptional customer service and have experience in product support, this is the perfect opportunity for you. Key Responsibilities: User Interaction: Respond to user queries, troubleshoot issues, and resolve problems via various communication channels (chat, telephone, email). Maintain Information: Keep product documentation, fact sheets, and relevant application information up to date. Support Product Roll-Outs: Assist in the roll-out of new product features, ensuring customers are well-supported during the process. Incident Management: Log incidents and service requests reported by users, ensuring proper documentation and prioritization. Product Troubleshooting: Diagnose and resolve software issues related to systems and networks, ensuring a smooth experience for users. Escalation Handling: Escalate unresolved issues to higher-level support while providing timely updates to users. Ticket Management: Prioritize, document, and track helpdesk tickets, responding promptly to meet service level agreements (SLAs). Market Research and Documentation: Perform market research and analysis to gather data and insights, supporting product development and documentation. Requirements: Education: A graduate in any stream; B.E, B Tech, BCA, MCA preferred. Communication Skills: Strong verbal and written communication skills in English, with the ability to handle complex or difficult situations with professionalism. Typing Skills: Swift typing speed, with grammatically accurate communication in written forms. Curiosity and Learning: A keen willingness to learn new technologies and continuously improve. Shift Work: Ability to work in 24/7 shifts, with rotational shifts occurring every 3-4 months. Experience: At least 6 months of experience in supporting clients or customers from US/UK/AUS. Technical Skills: Familiarity with Windows OS troubleshooting is essential. Knowledge of MAC OS X is an added advantage. Attention to Detail: Strong organizational and time-management skills to manage multiple tasks effectively. Stress Management: Ability to handle high-pressure situations with confidence and professionalism. Customer Handling: Experience in global customer handling and providing technical support via call center or remote channels is preferred. What You'll Learn: Engage with diverse populations and work in cross-cultural or multicultural settings. Gain expertise in the latest product technologies and operational best practices. Improve both technical and customer service skills while solving real-world issues. Gain exposure to customer interactions across various global regions. Collaborate with experienced product managers and software entrepreneurs. Shift Timing: Night Shift: 9:30 PM 5:30 AM IST Morning Shift: 5:30 AM 1:30 PM IST Afternoon Shift: 1:30 PM 9:30 PM IST Additional Information: Transport will be provided for employees located 8-12 Kms from the office. You may be required to perform manual QA tasks as part of the role. If you are driven to deliver excellent product support and have the technical expertise to resolve issues swiftly, we encourage you to apply! Qualification : A graduate in any stream; B.E, B Tech, BCA, MCA preferred.