Product Documentation Jobs in Surat

MEAN/MERN Stack Developer Experience: Min 3 Years Position: 1 Education: Bachelor s or Masters Degree in Computer Science Location: Surat (WFO) Responsibilities : Work with development teams and product managers to ideate software solutions. Design client-side and server-side architecture. Build the front-end of applications through appealing visual design. Develop and manage well-functioning databases and applications. Write effective APIs. Test software to ensure responsiveness and efficiency. Troubleshoot, debug and upgrade software. Create security and data protection settings. Build features and applications with a mobile responsive design and write technical documentation. Work with data scientists and analysts to improve software. Must Have : Should be experienced with Deployment process. Should have GOOD communication and Interpersonal skills. Should have manage the team/project. Should have good requirement gathering skills. Knowledge of multiple front-end languages and libraries (e.g. HTML/ CSS, JavaScript, XML, jQuery) Experience in Azure/AWS and Cloud Services. Knowledge of multiple back-end languages and JavaScript frameworks (e.g. Angular, React, Node.js) Familiarity with databases (e.g. MySQL, MongoDB), web servers (e.g. Apache) and UI/UX design Qualification : Bachelors or Masters Degree in Computer Science

Job Description We are looking for a skilled technical content writer who will be writing web copy, blogs, and social media copy on multiple topics. The desired candidate will strategize and manage all content across various company s web portals and media platforms. As a content writer, your job is to write compelling content that is relevant to the target audience. The candidate should be a self-starter, someone who can practice continuous learning. We want to see you constantly get better grow and flourish with us together. Due to the collaborative nature of this project, the ideal candidate possesses strong communication skills in order to efficiently and effectively articulate issues found and solutions for the application. If you are passionate about technical writing, constantly seeking to learn and improve your skillset, then you are the type of person we are looking for! We are offering superb career growth opportunities, great compensation, and benefits. Key Responsibilities as a Content Writer Creates enlightening, original, and new content for regularly scheduled postings that promote company-focused messages. Write SEO content, Social Media, Commercial and Technical Pieces related to the industry. Ensure all content is consistent, high-value, original, aligned with our brand, optimized for search and relevant for its targeted audience and distribution path. Develop content strategy aligned with short-term and long-term project targets Develop an editorial calendar and ensure content team is on board Work closely with the marketing, sales, and product development departments. Requirements for a Content Writer Candidate Graduate degree in Marketing, Computer Science, Engineering, or similar relevant field Outstanding communication skills and creative writing skills Proficient in English Good understanding of the latest content trends and techniques in accordance with best SEO practices Experience working with content writing and management tools Hands-on experience with MS Office Strategic thinker with hands-on experience. Excellent diagnostic and problem-solving skills Outstanding organizational and time-management skills You have a very high chance of grabbing this position: If you have been part of the B2B or SaaS team If you have any published guest blogs on the website. If you take initiative and work independently. Having your own blog/website is a huge plus Qualification : Graduate degree in Marketing, Computer Science, Engineering, or similar relevant field

About Casepoint Casepoint provides robust, secure, cloud-based eDiscovery solutions that empower leading law firms and multinational corporations to manage their largest matters with confidence. With nearly a decade of rapid growth, we re continuing our global expansion and are looking to add talented individuals to our team. At Casepoint, we value team collaboration, a work-hard, play-hard mentality, open communication, and kindness these core values define our culture. Number of Positions Currently Vacant: 30 Job Overview As a Software Engineer at Casepoint, you'll be the driving force behind the design, development, testing, and maintenance of software systems that help run our business smoothly. You ll work on high-quality software solutions that directly impact customer satisfaction and company efficiency. This isn t just about writing code it s about solving real-world problems and enhancing service through innovation. Key Responsibilities As a Software Engineer, your responsibilities will include: Customer Issue Ownership: Take full responsibility for customer issues reported, ensuring they are resolved efficiently. Troubleshooting & Diagnosis: Research, diagnose, and troubleshoot problems at a detailed level to provide accurate solutions. Development & Testing: Develop and test software modules based on specific requirements and deadlines. Customer Support: Provide customer support in a shift rotation to ensure timely issue resolution. Follow Coding Standards: Ensure adherence to organization coding standards and technical design. Version Control: Use TFS to Check-In/Check-Out code and update the status regularly. Technical Documentation: Prepare clear and concise technical documentation for resolved requests. Issue Escalation: Follow standard escalation procedures for unresolved issues, ensuring internal teams are engaged for timely resolutions. Team Knowledge Sharing: Share and transfer knowledge within the team for continuous improvement. Reporting: Provide daily activity reports to the Reporting Manager and adhere to organizational procedures. Required Skills & Experience To excel in this role, you should have: 1 to 5 years of experience in software development. Proficiency in ASP.NET, MVC, .NET Core, and C#. Experience with MS SQL Server, JavaScript, jQuery, AngularJS, and Web API. Knowledge of PGSQL, and Kendo UI is a plus. Ability to troubleshoot, analyze and resolve issues with a detail-oriented approach. Strong communication skills to interact with customers and internal teams effectively. Compensation & Culture At Casepoint, we believe that an excellent culture creates an excellent product. We recognize the hard work and talent of our team members and ensure they are supported in a nurturing environment that fosters collaboration. We reward talent with competitive compensation and provide career empowerment opportunities for growth. Job Location Surat, India Apply today and help us build the next generation of eDiscovery solutions!

About Us: Casepoint is a leading provider of comprehensive eDiscovery solutions through a secure, cloud-based platform. Trusted by top law firms and multinational corporations for their most significant legal matters, Casepoint has been on a growth trajectory for nearly a decade. As we expand globally, we are looking to grow our team with passionate, driven individuals who value collaboration, open communication, and a work hard, play hard mentality. Kindness and teamwork are core to our company culture. Job Openings: 2 Positions Available Key Responsibilities: Collaborate with internal teams to gain a deep understanding of the product and its documentation needs. Produce clear, high-quality documentation that meets internal and external standards. Write concise user interface text, online help, and developer guides. Create tutorials and guides for end-users across various applications and use case scenarios. Evaluate and optimize existing content, focusing on reuse and opportunities for single-sourcing. Manage, update, and maintain technical documentation across the organization. Work with product and marketing teams to adapt technical documentation for presentations and promotional use. Provide mentorship and training to other technical writers as needed. Requirements: Proven experience in technical writing for software documentation. Strong attention to detail with the ability to produce high-quality work. Ability to quickly grasp complex technical concepts and convey them in a simple, understandable way, using text and visuals. Required Skills & Experience: 1-5 years of experience in technical writing. Familiarity with Learning Management Systems (LMS), Agile methodology, and Camtasia. Bachelor's degree in English, Communications, Linguistics, or a related field (Master s degree is a plus). Strong proficiency in Microsoft Office Suite; experience with Confluence is a plus. Knowledge of SDLC, Snagit, RoboHelp is a plus. Compensation & Culture: We believe that a great work environment leads to outstanding results. At Casepoint, we foster a supportive and collaborative culture where talent is recognized and rewarded. We offer competitive compensation, career development opportunities, and a nurturing environment for our team members. Location: Surat Qualification : Bachelor's degree in English, communications, linguistics or related field(Master's degree, a plus).

Business Analyst Location: Surat Job Type: Full-time Openings: 1 Experience: 1 to 3 Years Responsibilities Process Evaluation & Improvement: Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions. Process Optimization: Lead ongoing reviews of business processes and develop strategies for optimization. Stay Up-to-Date: Stay informed about the latest IT advancements and processes to automate and modernize systems. Meetings & Presentations: Conduct meetings and presentations to share ideas and findings with stakeholders. Requirements Analysis: Perform thorough requirements analysis to understand business needs and document the findings. Communication: Document and communicate the results of your analysis effectively to cross-functional teams and management. Stakeholder Collaboration: Gather critical information from stakeholders and produce useful reports. Client & Team Collaboration: Work closely with clients, technicians, and managerial staff to ensure project success. Leadership & Guidance: Provide leadership, training, coaching, and guidance to junior staff. Resource Allocation: Allocate resources effectively while maintaining cost efficiency. Solution Alignment: Ensure that proposed solutions meet business needs and requirements. User Acceptance Testing: Perform user acceptance testing to ensure solutions meet the business requirements. Project Management: Manage projects by developing project plans and monitoring performance to ensure timely completion. Process Updates: Continuously update, implement, and maintain procedures. Prioritization: Prioritize initiatives based on business needs and requirements. Liaison Role: Serve as a liaison between stakeholders and users, ensuring clear communication. Competing Resources & Priorities: Manage competing resources and priorities to ensure timely project delivery. Monitoring Deliverables: Monitor deliverables and ensure their completion in line with project timelines. Qualifications Exceptional analytical and conceptual thinking skills. Ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills and understanding of business processes. Excellent documentation skills, with a focus on clarity and detail. Experience creating detailed reports and delivering presentations. Proficiency in Microsoft applications including Word, Excel, and Outlook. A track record of following through on commitments and ensuring project success. Excellent planning, organizational, and time management skills. Experience leading and developing top-performing teams. Shift Timings Morning Shift

About Casepoint Casepoint is a leader in eDiscovery solutions, providing powerful, secure, cloud-based capabilities. Trusted by top law firms and multinational corporations for their most critical cases, we ve been on an upward growth trajectory for nearly a decade. As we expand globally, we continue to foster a culture of team collaboration, open communication, and a work hard, play hard attitude. Current Openings: 2 positions available! Job Overview We re looking for a self-motivated Business Analyst with experience in Agile methodology to join our growing product team. In this role, you ll serve as the bridge between stakeholders and our product team, translating functional requirements into technical specifications. This is an exciting opportunity for someone who thrives in a collaborative environment and is passionate about driving solutions from concept to execution. Key Responsibilities As a Business Analyst, you will: Analyze Business Systems: Review, evaluate, and understand the needs of the business and users. Create & Validate Functional Documents: Develop workflow charts, diagrams, functional specifications, output requirements, and formats. Define Scope & Objectives: Ensure that business strategies align with the system requirements and deliverables. Facilitate Design Sessions: Work with the implementation team to define and refine solutions. Deliver System Design Elements: Provide key deliverables such as data migration rules, business rules, wireframes, and more. Understand Stakeholder Needs: Collaborate with multiple stakeholders to ensure all requirements are met. Negotiate Requirements: Act as the facilitator for negotiating and aligning requirements among various stakeholders. Analyze Business Processes: Identify current and future state business processes, helping stakeholders envision the future. Document Specifications: Create critical documents, including Business Requirement Documents (BRD), Functional Specifications (FSD), Software Requirement Specifications (SRS), and Use Case specifications. Required Skills & Experience To be successful in this role, you should have: 2 to 4 years of experience in business analysis. Strong business and functional understanding of systems and processes. Excellent problem-solving and solution definition skills. Fluency in both oral and written communication. Experience in business case development and stakeholder management. Familiarity with modeling techniques and methods. Proven negotiation skills to manage conflicting requirements effectively. At Casepoint, we believe in the power of a great culture. By fostering a nurturing environment, we ensure that our team members feel valued and empowered to grow. We reward talent with competitive compensation and provide opportunities for career development and advancement. Location This position is based in Surat, India. If you are passionate about business analysis, problem-solving, and creating impactful solutions in a fast-paced, collaborative environment, we d love to hear from you! Apply now and become a part of the Casepoint team!

About Company: Casepoint is the trusted data discovery platform for large corporations and government agencies. Our mission is to transform data into actionable intelligence and responsive insights. Leveraging the power of AI and advanced analytics, our end-to-end eDiscovery platform empowers teams to seamlessly collect, preserve, and discover vast amounts of data from diverse sources. Number of positions currently vacant: 05 Job Description: The Technical Support Analyst is responsible for performing standard e-discovery data operations within the Casepoint platform, including data processing, ingestion, overlay, conversion, archive, deletion, and data export. You will be responsible for ensuring that data is handled according to customer specifications and eDiscovery standards while assisting in various technical tasks and reporting. Key job responsibilities: Assist in various eDiscovery workflows within the Casepoint platform, including data processing, data ingestion, overlay, data conversion, archive, deletion, and data export. Responsible for active monitoring of incoming product support requests. Ensure all information is recorded properly and managed as per defined standards. Perform ad-hoc data queries for reporting, and data analysis needs for internal and external teams. Responsible for adhering to standard quality control procedures on technical requests while finalizing all customer deliverables. Make sure to accomplish assigned work within a defined SLA/OLA matrix and shared priority. Create meaningful and understandable reports and charts to share data analysis results or conclusions with other team members or stakeholders. Periodically generate various reports for the Ticket Management system. Periodically monitor Casepoint platforms and generate agent, application, and processing Error log reports. Keep all stakeholders informed on request progress, time frame adjustments, data issues, escalated technical concerns, and any other pertinent information. Assist senior analysts in all aspects of data operations and technical support, and also learn from them. Update their skills and knowledge about the eDiscovery domain, litigation processes, and EDRM workflow. Get hands-on experience with Casepoint eDiscovery tools and technologies used for data analysis and review. Update their skills and knowledge about data management and analysis applications such as SQL, MS Access, and VBA. Gain knowledge of general reporting applications like Excel, Google Sheets, etc., which could be used to prepare data analysis or other ad-hoc requests. Ensure data security by maintaining the confidentiality and integrity of sensitive data and implementing appropriate security measures. Adhere to the procedures of the organization. Other duties as assigned. Candidate Requirements: Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience) Minimum 1-1.5 years of experience in the eDiscovery field Demonstrated ability to diagnose and resolve complex problems Oral and written communication skills that provide a strong and confident leadership presence Excellent communication and customer service skills Excellent client relationship skills include the ability to proactively manage client expectations, recognize client needs, and adapt company capabilities to meet client requirements consistently A solid understanding of database design and management, data processing activities, and legal document review requirements Positive, team-oriented attitude Strong attention to detail and ability to manage multiple high-priority tasks Ability to work in a fast-paced, deadline-driven environment while handling multiple tasks through completion Desire/initiative to learn more advanced technical and design concepts Foster a teamwork environment Improve cross-application/work center knowledge Ability to work flexible shifts Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India Qualification : Computer science or information technology-related degree with a focus on database administration or data analysis (or equivalent experience)

Casepoint is a leading provider of comprehensive eDiscovery solutions, offering a secure, cloud-based platform trusted by top law firms and multinational corporations for their most significant matters. With almost a decade of consistent growth, Casepoint is now expanding its global team. Our culture thrives on collaboration, a hard-working yet playful attitude, open communication, and kindness. We are currently hiring for 10 open positions. We are looking for Software Testers to join our team. In this role, you will be responsible for the quality assurance phase of the software development process. Both automated and manual testing will be part of your responsibilities to ensure the software is ready for deployment. This role plays a critical part in ensuring the software meets high-quality standards, requiring accurate documentation and repeatable processes. Key Responsibilities: Oversee the complete testing lifecycle, adjusting based on project needs. Adhere to Casepoint s established testing procedures and guidelines. Generate and execute test scripts and cases as directed by the Test Lead. Conduct tests and meticulously record results. Identify, document, and report bugs according to internal protocols. Provide daily progress reports to your manager. Required Skills & Experience: 0.6 to 3 years of experience in software testing. Strong understanding of the Software Testing Life Cycle (STLC). Experience with bug tracking and reporting. Ability to create test cases and scenarios. Good documentation skills. Hands-on experience with Automation tools like Selenium, JMeter, LoadRunner, etc. Compensation & Culture: We believe an excellent culture leads to excellent products. At Casepoint, we value our team members and provide an environment that fosters camaraderie and support. Competitive compensation, along with career development opportunities, is offered. Location: Surat, India

Business Analyst B2G Location: Surat Employment Type: Full-time Openings: 1 Experience: 1+ Year Responsibilities Engage with government portals to understand their needs, objectives, and constraints. Contact government authorities to gather requirements. Create detailed technical documentation, including business cases and process flows. Act as a liaison between government agencies and internal technical teams. Collaborate with project managers, developers, and QA teams to ensure successful project delivery. Support project planning, including timelines, budgets, and resource allocation. Participate in user acceptance testing (UAT) and ensure deliverables meet stakeholder expectations. Required Skills and Qualifications Bachelor s degree in Computer Science, Information Technology, Business Administration, or related field. Certifications like CBAP, CCBA, or PMP are a plus. 1+ year as a Business Analyst, preferably in the IT domain. Experience working with government clients or projects is highly desirable. Strong analytical and problem-solving skills. Proficiency in tools like MS Office, project management software. Excellent communication and interpersonal skills. Shift Timings Morning Shift Qualification : Bachelors degree in Computer Science, Information Technology, Business Administration, or related field.

Business Development Executive Experience: 0 to 6 Months Position: 2 Education: Any Graduate Required Skills : Build a good working relationship with Clients. Understand the core values of the company and its goals. Calling on leads provided by the company. Present the product favorably and in a structured professional manner over the call. Maintain and Develop relationships with channel partners in person and via telephone calls and e-mails. Follow up with potential customers to prospect for new business. Advice on forthcoming product developments. Develop Square Yards as a brand by ensuring Service standards are in line with company policies. Calling/Meeting clients for doing need analysis. E-Showing properties to potential buyers. Facilitate negotiation between buyer & seller. Closing sale and submitting all relevant documents to the seller. Qualification : Any Graduate

HR Assistant Company: WeeTech Solution Pvt Ltd Location: Surat, Gujarat, India Team Size: Currently 40 Employees WeeTech Solution Pvt Ltd, a dynamic IT company based in Surat, is expanding its team. With a current workforce of 40 employees, we are seeking an enthusiastic and detail-oriented individual to join us as an HR Assistant. As we continue to grow, we are dedicated to fostering a positive work culture and ensuring effective human resource management. Responsibilities: End-to-end recruitment and staffing processes. Support employee onboarding activities and orientation initiatives. Maintain and organize HR documentation in both digital and physical formats. Aid in payroll processing and leave management. Contribute to maintaining a positive work culture and fostering an ideal working atmosphere. Organizing employee engagement programs. Support in the development and implementation of industry-standard HR policies. Coordinate exit formalities for departing employees. Collaborate with the HR team and other departments to establish effective communication channels. Bridging the gap between management and employees. Qualifications and Skills: Excellent communication skills, preferably in English. Proficiency in MS Office & Google Workspace applications. Familiarity with recruitment portals and processes. Understanding of HR policies and basic team management. Proactive problem-solving attitude. Ability to work collaboratively and contribute to a positive work culture.

Technical Project Manager - Surat We are looking for a Technical Project Manager to be responsible for handling our company s ongoing projects. You will be working closely with your team members to ensure that all project requirements, deadlines, and schedules are on track. Roles & Responsibilities: Ensure all projects are delivered on time within the stipulated scope and budget. Prepare Project documents, task line up, and module planning. Customize and optimize Shopify stores, including product listings, payment gateways, third-party integrations, and site performance. Lead the initiation and planning of a project and ensure technical feasibility. Ensure resource availability and allocation. Develop a detailed plan to monitor and track the progress of the project. Coordinate with developers, designers, SEO specialists, and marketing teams to ensure that tasks are executed according to project plans. Motivate the team to achieve organizational goals. Develop and implement a timeline to achieve targets. Delegate tasks to team members. Work with QA teams to identify and resolve issues before launch, focusing on smooth e-commerce operations. Conduct training of team members to maximize their potential. Empower team members with skills to improve their confidence, product knowledge, and communication skills. Conduct quarterly performance reviews. Contribute to the growth of the company through a successful team. Create a pleasant working environment that inspires the team. Skills Required: Excellent Project Management and communication skills. In-depth knowledge of Shopify and e-commerce workflows, including store setup, customization, integration, and optimization. Familiarity with front-end and back-end e-commerce development, including basic HTML, CSS, and Shopify Liquid templates. Confidence and skillful negotiating skills. Strong organizational skills to give the team direction. Required Technical skills: NODEJS, REACTJS. Database: MYSQL, POSTGRESQL. Time and Team management. Minimum 2 years experience as a project manager.

Customer Convenience Executive Location: Surat Job Summary We are looking for a Customer Convenience Executive who will be responsible for the collection of all outstanding payments from clients. Responsibilities and Duties Manage and collect all outstanding payments from clients. Ensure that all customer information is accurate, including phone numbers and addresses. Convert non-service clients into service clients. Maintain a relationship with customers and ensure timely follow-ups. Work efficiently with MS Office and databases. Comfortable working with targets. Excellent communication and interpersonal skills. Strong problem-solving and critical-thinking abilities. Comfortable working both in the office and on the field. Work Experience 0 to 1 year of experience Employment Type Full-time

Sales Executive Location: Surat Job Summary We are looking for a competitive and trustworthy sales executive to help us build up our business activity. Responsibilities and Duties Generate leads. Sell software products of the company. Follow up with customers for closures. Implement new ideas to increase sales. Report to respective leaders on a daily basis. Requirements Male candidates with a presentable personality. Good communication skills. Knowledge of accounts. Must have a bike and a valid driving license. IT knowledge is a must. Work Experience 0 to 3 years Employment Type Full-time

Business Development Representative Focused on Small to Medium-Sized Business Clients We are seeking a highly motivated and results-driven business development representative to join our team. In this role, you will focus on acquiring and retaining a broad base of customer relationships, with an emphasis on small- to medium-sized business clients. You ll be integral to driving sales and developing lasting partnerships with clients. Key Responsibilities: Achieve sales targets and contribute to business growth. Deliver compelling sales presentations to business owners and key decision-makers. Attend client meetings to understand their needs and present solutions. Build and maintain strong relationships with existing clients to ensure long-term success. Respond to client requests for proposals and information (RFP/I) in a timely and effective manner. Stay informed about industry trends and the competitive landscape. Oversee the seamless transition of clients from sales to production, ensuring successful implementation. Handle administrative tasks related to sales processes as required. Skills and Interests: Excellent verbal and written communication skills. Strong presentation abilities and comfort speaking to diverse audiences. Exceptional organizational and time management skills, with a focus on CRM efficiency. Outstanding interpersonal skills for working with clients, colleagues, and senior management. A professional demeanor with a high level of integrity and honesty. Strong business acumen, with the ability to work within budget constraints. Self-driven with a passion for developing new business opportunities. Qualifications: 1+ years of sales experience; experience in internet marketing or web development is a plus. Proven success in meeting and exceeding sales quotas. Demonstrated ability to engage and sell to managers and C-level decision-makers. Proficiency with CRM systems for lead tracking, reporting, and sales management. Ability to simplify and communicate industry, product, and technical information to non-technical audiences. Experience with making presentations at seminars, tradeshows, or similar events.

Job Description We are looking for a highly experienced Senior Backend Developer to take ownership and lead the development of our cutting-edge NFT portfolio management solution for our customers. The ideal candidate should have a proven track record working with analytics and finance solutions, and the ability to efficiently manage and process datasets containing hundreds of millions of records. The primary responsibilities will involve seamlessly integrating new NFTs into our existing solution, and enhancing the codebase and infrastructure to accommodate scalability as we expand into new NFT markets. The developer will be tasked with exploring new NFTs and integrating them into our NFT portfolio management platform. Key Responsibilities as a Backend Developer Backend development for NFT portfolio management application which requires massive data with hundreds of Mongo collection size exceeding 10 TB each. Deploy and maintain backend applications on AWS platforms like EC2, Lambda, and S3. Efficient database design, indexing, sharding to processing hundreds of millions of records in a timely manner. Integrating, pulling, and parsing data from the blockchain. Currently pulling data from Flow and Matic blockchains and will continue to expand blockchain platform integrations. API integration with various third-party services to pull in the data, normalize the data and query it. In-depth understanding of MongoDB atlas, realm, graphQL. Collaborating with front-end developers to drive efficient implementation development as the platform continues to grow. Stay up-to-date with the latest advancements in Python, MongoDB, and AWS technologies. Troubleshoot and debug complex backend issues. Exposure to timescale DB, time-series data management is a big plus. Effectively collaborating with asynchronous working model. Monitoring and improving backend performance. Documenting application changes and developing updates. Requirements for a Backend Developer Candidate Bachelor s degree in computer science, information technology, or a similar field. Senior backend developer with special exposure on Python, AWS, MongoDB, Elastic Search etc. Exposure to data engineering, time series data, big data, serverless, AWS SAM, queue management In-depth knowledge of MongoDB and NoSQL database concepts Architecture experience for scalable analytics solutions. Exposure to fintech, crypto, NFT, metaverse industries Excellent troubleshooting skills. Exposure to Project management tools is an added advantage. Additional documentation & flow diagram preparation skills Soft Skills Proficiency in English Efficient taskmaster Self-reliant and quick learner Exposure to asynchronous working Experience in Agile/Scrum software development practices with effective use of project management tools. Creative and efficient problem solver Keep abreast of new trends and best practices in web development Strong critical and logical thinking. Creative and efficient problem solver You have a very high chance of grabbing this position: If you have worked on any web 3.0 projects involving big data. If you have a great sense of the latest trends in the latest web 3.0 technologies If you take initiative and work independently. If you have developed or have experience working in fintech If you have been working with one of the top-notch companies with core experience on Python, MongoDB Atlas, AWS etc. Qualification : Bachelors degree in computer science, information technology, or a similar field.

Experience: 0-1 Years Qualification: Graduated with any field Work Location: Surat, India Skills: Fluent in English verbal and written communication Client and audience query handling Prompt response over Product Chat box Co-ordination with Technical team Qualification : Graduated with any field

About Us: Casepoint provides full eDiscovery capabilities through a powerful, secure, cloud-based platform. We are repeatedly chosen by leading law firms and multinational corporations for their largest matters. On an upward trajectory for almost a decade, Casepoint is looking to expand its team globally. Team cooperation, work hard, play hard attitude, open communication, and kindness mark Casepoint s culture. Number of positions currently vacant: 2 Job description: We are seeking Scrum Masters to fill two positions. You will work within our team s agile software development life cycle as a Scrum Master. You will be responsible for providing direction and managing development teams in self-organizing and self-governing units. As a Scrum Master, we expect you to build a trusting environment where issues can be raised without fear of blame or judgement, with an emphasis on problem-solving. Scrum Masters facilitate constructive discussions, effective decision making, and practice conflict resolution. Key job responsibilities: Project planning Coordinates creation of Release Planning Schedule and determines the length of sprint Assists the Scrum Team in creating user stories and their acceptance criteria Facilitate the various Scrum Events; Daily Scrum, Sprint Planning, Sprint Review, and Sprint Retrospective Support and educate product owner, especially with respect to grooming and maintaining the product backlog Ensure efficient communication between the Scrum Team and the Scrum Product Owner Remove impediments for the Scrum Team Test and validate product deliverables Adhere to Software Engineering Practices Required skills & experience: 2 to 3 years experience Required skills include Strong knowledge of Scrum theory, rules and practices, Coaching Agile practices, User story writing, Project risk management, Agile Estimating and planning. Preferred qualifications: Scrum Master Certification Knowledge and understanding of software engineering Basic knowledge of Azure DevOps(TFS) Compensation & culture: Excellent culture produces an excellent product. We value our team members, so we provide a nurturing environment of camaraderie. We recognize talent with competitive compensation and career empowerment. Location: Surat, India

QA Tester - Surat We are looking for a meticulous QA Tester to join our IT team. The ideal candidate should have experience in manual and automation testing to ensure the performance and quality of e-commerce applications. You will be responsible for identifying bugs, executing test cases, and working closely with developers to optimize user experience. Roles & Responsibilities: Develop, execute, and maintain test cases, test plans, and test scripts. Detect, report, and track software defects using issue-tracking tools. Perform functional, regression, performance, and UI testing on web and mobile applications. Understand project requirements and design test scenarios accordingly. Work closely with developers, project managers, and designers to enhance application quality. Verify data integrity and backend processes using SQL queries. Identify performance bottlenecks and security loopholes in applications. Maintain proper testing documentation, reports, and guidelines. Qualifications and Skills: Must have worked on web application testing including cross-browser testing. Familiarity with testing tools like Selenium, JIRA, TestRail, or Postman. Knowledge of SQL queries for backend validation. Understanding of SDLC & STLC methodologies. Experience in testing cart functionality, checkout flows, payment gateways, and order management. Strong analytical and problem-solving skills. Good communication skills to report issues effectively. Candidate should have 1+ years of experience.

Job Description: We are seeking a dedicated Client Servicing Executive to join our team. The ideal candidate will be responsible for cultivating strong relationships with clients, providing exceptional after-sales service, and ensuring a positive client experience throughout their journey with our company. This role involves working closely with clients to address their needs and resolve any issues, while also assisting in training and providing guidance to client service teams. Key Responsibilities: 1. Client Relationship Management: Cultivate solid relationships with clients through exceptional after-sales service. Regularly engage with clients through phone calls, email communications, or face-to-face meetings to ensure ongoing satisfaction. Respond to client inquiries in a timely, professional, and efficient manner. 2. Client Onboarding and Support: Create a positive and seamless onboarding experience for new clients, ensuring they are fully integrated into the company's services. Identify and address clients initial concerns or dislikes about company products to foster trust and satisfaction. 3. Client Records and Data Management: Maintain accurate records of all existing and potential clients in the company s CRM system. Ensure that the correct terms of sale are entered into the client database to prevent billing issues and discrepancies. 4. Training and Guidance: Provide training to clients, helping them fully understand and utilize the services provided, enabling them to take full advantage of available benefits. Organize training seminars and workshops to improve client knowledge and product usage. 5. Team Support and Leadership: Offer guidance and training to client service employees, ensuring they have the skills and knowledge to serve clients effectively. Support the team in addressing client issues and escalating matters when necessary. Requirements: Education: Bachelor s degree in business administration or a related field. Experience: Proven experience working as a Client Servicing Executive or in a similar customer service role. Skills: Proficiency in Microsoft Excel for reporting and data analysis. Working knowledge of Customer Relationship Management (CRM) software. Strong organizational and time management skills, with the ability to prioritize tasks effectively. Analytical mindset with problem-solving capabilities to address client concerns and issues. Exceptional communication and customer service skills. Attributes: Ability to work efficiently under pressure and meet deadlines. Detail-oriented, with a focus on accuracy and client satisfaction. What We Offer: Competitive salary and benefits. Opportunities for career development and growth. A collaborative, supportive, and dynamic work environment. If you are passionate about delivering excellent customer service and building lasting client relationships, we encourage you to apply for this rewarding position. Qualification : Bachelor's degree in business administration or an industry-related field.