Product Feedback Loop Jobs in Bengaluru

Solution Engineer Experience: 3 5 Years Location: Mumbai About VuNet VuNet is a trailblazer in Business Journey Observability, leveraging Big Data and Machine Learning to transform digital experiences in the financial services sector. Our platform provides end-to-end visibility into customer journeys, driving proactive issue resolution, operational resilience, and enhanced user satisfaction. With over 28 billion digital transactions monitored monthly, we re already empowering leading banks and financial institutions to improve their digital operations, touching over 300 million users globally. VuNet is Series B funded, part of NASSCOM DeepTech Club, and recognized in Forbes DGEMS 200 and by global analysts such as Gartner and Omdia. Your Role: Solution Engineer We are looking for a Solution Engineer who will serve as a trusted advisor for our customers, understanding their business needs and translating them into actionable solutions using our VuSmartMaps platform. You will collaborate closely with customers to optimize their business processes, IT landscape, and overall customer experience by leveraging advanced observability and analytics capabilities. As a Solution Engineer, you ll work across a diverse range of technologies, from applications and networks to databases and business domains. You ll be instrumental in ensuring that our solutions deliver measurable value, maximize ROI, and help customers gain deeper insights into their infrastructure and application performance. Roles & Responsibilities End-to-End Solution Design: Work across a broad range of infrastructure domains network, compute, storage, databases, applications, transactions, and business domains to design integrated observability solutions tailored to customer needs. Leverage Big Data & AI: Use the Big Data and AI-driven features of VuSmartMaps to provide insights into application performance, enhancing business outcomes and end-user experiences. Customer Collaboration: Engage with customer teams and stakeholders to understand their pain points, gather requirements, and design custom solutions and integrations. Solution Architecture & Validation: Develop detailed design documents for solutions and collaborate with internal engineering teams to validate and refine designs. Identify Critical Metrics: Analyze customer application architectures and transaction workflows to identify key touchpoints, critical metrics, and monitoring requirements. Business Insights & Recommendations: Use analytics to provide actionable insights and business recommendations, helping customers improve system performance and optimize workflows. Platform Implementation: Oversee the planning and execution of platform implementation at customer sites, ensuring smooth and successful deployment. Product Development Feedback: Work with the product team to develop new features, identify bugs, and address solution gaps based on customer feedback and your findings. Continuous Learning: Keep up to date with emerging technologies such as Big Data, NoSQL databases, Elastic Search, MongoDB, and DevOps practices, and apply these learnings to enhance our offerings. What You Bring Experience: At least 3+ years of experience in IT infrastructure, observability, or APM (Application Performance Monitoring). Infrastructure Expertise: Hands-on experience working with large-scale IT infrastructures, including applications, databases, networks, and transactions. Monitoring & Automation Tools: Experience with monitoring tools, automation platforms, and an understanding of observability principles. Scripting Skills: Proficiency in scripting (Python, Bash, or similar languages). Technology Familiarity: Knowledge or experience in technologies like Elastic Search, MongoDB, Big Data, SQL databases, ELK stack, REST APIs, JMX, and related observability tools. Good to Have Certification: CKA (Certified Kubernetes Administrator) certification is a plus. Life at VuNet: At VuNet, we re building a world-class observability platform proudly Made in India. As part of our team, you ll tackle some of the most exciting and complex challenges in the tech world, all while staying ahead of the curve with emerging technologies like Gen AI. Collaboration & Innovation: We re a team of passionate problem-solvers who thrive on collaboration, learning, and innovation. We embrace a high-trust, transparent workplace culture where you can take ownership, grow, and make a meaningful impact. Growth & Development: If you re excited to work with cutting-edge technology, drive real-world impact, and grow in your career, VuNet is the place for you. Benefits for You Comprehensive health insurance coverage for you, your parents, and dependents. Mental wellness and 1:1 counseling support. A learning culture that promotes growth, innovation, and ownership. Transparent and inclusive workplace culture that values high trust. Access to Gen AI and integrated technology workspaces. Career development programs to enhance your skills through continuous training and support.

Lead Regional Field Marketing Location: Bengaluru Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform in emerging markets, recently licensed as a virtual telecom operator to provide end-to-end VoIP telephony services. Founded in 2011, Exotel s cloud-based product suite drives 70 million conversations daily for over 6,000 businesses across India, Southeast Asia, the Middle East, and Africa. Our offerings include: Omnichannel Contact Centre Communication API Suite Conversational AI Platform Exotel has achieved a $50M ARR and successfully raised $100M in Series D funding, winning recognition such as The ET Startup Awards 2022 Comeback Kid. Role Overview We are looking for a Lead for Regional Field Marketing to manage global field marketing initiatives, develop integrated marketing plans, and drive demand and pipeline growth across multiple regions, market segments, and target audiences. You will collaborate closely with sales, product, and marketing teams to execute campaigns and ensure alignment between marketing and sales priorities. Key Responsibilities Lead global field marketing efforts, developing and executing integrated marketing plans to meet demand & pipeline goals. Drive brand awareness and thought leadership across CXO communities and industries. Manage programs such as industry events, webinars, digital marketing, ABM, and customer advocacy to grow pipeline momentum. Partner with sales leadership on territory planning and act as a bridge between sales and marketing. Collaborate with product marketing, content, digital, creative, customer advocacy, and paid media teams to optimize marketing mix across channels. Communicate key campaigns and assets internally and externally, establishing structured feedback loops for campaign GTM success. Conduct analysis, goal reviews, and adjustments quarterly and annually to stay on track for campaign and pipeline targets. Experience: 6 10 years in marketing, ideally with B2B SaaS companies. Proven Track Record: Experience in building, scaling, and optimizing integrated marketing campaigns, preferably globally. People Management: Experience in hiring, mentoring, and leading high-performing teams. Demand Generation Expertise: Ability to drive enterprise segment demand generation. Communication Skills: Strong ability to collaborate and overcommunicate with internal and external stakeholders. Analytical & Strategic Thinking: Use market intelligence and data to develop strategies. Cross-functional Leadership: Experience leading teams across digital marketing, ABM, partner marketing, and other functions. Partner Ecosystem Knowledge: Understanding best practices in partner marketing and co-marketing. Operational Excellence: Responsible for organizational alignment, planning, and budget management. Technical Skills: Deep understanding of campaign management and marketing automation tools. Market Knowledge: In-depth understanding of Indian markets, vendor and agency relationships. Lead high-impact marketing initiatives for a high-growth SaaS company. Collaborate with a global, cross-functional team and drive measurable results. Opportunity to shape marketing strategy, scale programs, and build high-performing teams. Work in a fast-paced, innovative environment with cutting-edge AI and communication solutions. This role is ideal for someone with strong SaaS marketing experience, a strategic mindset, and proven leadership skills to drive regional and global field marketing success.

Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field

Job Title: Product Manager Experience: 3+ Years Location: Bangalore Company: Kaleidofin About Kaleidofin Kaleidofin is a mission-driven fintech platform working to deliver finance for everyone, everywhere. We serve low-income and informal economy segments with ki credit a comprehensive solution that combines credit scoring (ki score), seamless infrastructure integration, risk dashboards (ki view), and structured capital products. With a presence in India, Bangladesh, and Kenya, our solutions are trusted by inclusive financial institutions and have impacted 6+ million customers, enabling over $3 billion in debt capital to underserved communities. Backed by marquee investors like the Gates Foundation, Omidyar Network, and Rabo Partnerships, Kaleidofin has been featured on the Forbes Asia 100 to Watch and is a multi-year Great Place to Work awardee. Role Overview: Product Manager We are looking for a Product Manager to join our high-impact product team. In this role, you ll own the end-to-end lifecycle of key fintech products from concept to launch and beyond. You ll work closely with engineering, business, and design teams to drive product vision, strategy, and delivery. You ll be responsible for building scalable solutions that serve real customer needs, improve operational efficiency, and drive meaningful outcomes for financial inclusion. Key Responsibilities Own and manage the entire product lifecycle ideation, development, launch, iteration. Translate business strategy into a clear product roadmap and maintain a well-groomed backlog. Deliver impactful features and enhancements across new and existing products. Define and track product OKRs; analyze performance to guide data-driven decisions. Partner with cross-functional teams engineering, data, business, and operations to align on goals and execution. Conduct competitor analysis, market research, and user feedback sessions to inform product direction. Ensure security and compliance responsibilities are understood and adhered to for all product initiatives. Advocate for the user, championing high-quality experiences across every interaction. 3+ years of experience in product management, ideally in B2B SaaS or fintech. Strong background in building and scaling B2B products; experience in the financial services space is a big plus. Demonstrated ability to contribute to product vision, create roadmaps, and align cross-functional teams. Solid understanding of agile methodologies and product development cycles. Excellent written and verbal communication skills comfortable presenting to leadership and stakeholders. Highly self-motivated with a strong work ethic; thrives in a fast-paced, high-ownership environment. Bachelor's degree or equivalent professional experience. Build meaningful products that directly impact millions across emerging markets. Join a fast-growing, globally recognized fintech platform backed by top-tier investors. Collaborate with a diverse and mission-driven team working on real-world financial problems. Be part of a culture that values innovation, ownership, and continuous learning. Apply now and be part of Kaleidofin s journey to drive financial impact at scale. Qualification : Bachelor's degree or equivalent professional experience

Associate Product Designer Job Type: Full-Time Category: Design Location: Bengaluru About Bright Bright is a consumer fintech startup on a mission to help Americans get out of debt and take control of their finances powered by data science, automation, and machine learning. Our mobile app offers a full suite of tools including credit-building, automated debt paydown, smart budgeting, financial planning, and loan refinancing. With over 300,000 users and 100,000+ reviews, Bright is one of the fastest-growing fintech apps in the U.S. Backed by top-tier investors like Sequoia, Falcon Edge, and Hummingbird, we ve raised over $90M in equity and debt funding and are poised to become one of the top 100 financial institutions in the U.S. Built in India for global markets, Bright combines deep domain expertise, world-class design, and cutting-edge technology to deliver life-changing financial outcomes. About the Role We re looking for a Product Designer with a passion for solving real user problems through smart, user-first design. You ll play a key role in shaping the user experience across Bright s core products working closely with product managers, engineers, and other designers to turn insights into innovative, intuitive, and impactful user journeys. You ll be part of a collaborative, fast-paced, high-growth environment where great design is central to product success. What You ll Do Conduct market, user, and competitor research to identify opportunities and user pain points. Translate research findings into actionable ideas, wireframes, and design solutions. Collaborate cross-functionally with senior designers, PMs, and engineers to deliver user-centric and business-aligned experiences. Use design tools like Figma to create high-quality wireframes, mockups, and prototypes. Build interactive prototypes to showcase user flows, product interactions, and animations. Apply usability testing and feedback loops to refine designs. Stay updated on design trends, tools, materials, and techniques relevant to mobile and web UX. Present and advocate for your design ideas with data-backed rationale. What You ll Bring 2 3 years of experience in UI/UX design for mobile apps, web applications, or software products. Strong design craft across interaction, visual, and service design. Proficiency in tools like Figma, Adobe Creative Suite, and prototyping platforms. Hands-on experience across the full design lifecycle: user research, wireframing, prototyping, visual design, and usability testing. A solid understanding of mobile and web design guidelines and best practices. A strong product mindset, with the ability to collaborate effectively with PMs and engineers. A portfolio showcasing creative problem-solving and user-centered design. Passion for working in a dynamic, fast-paced startup environment. What You ll Get Mentorship and training from experienced consumer product leaders. Hands-on experience building products from 0 to 1 in a high-impact, user-focused environment. Deep exposure to cutting-edge work in AI, financial technology, and global product design. The opportunity to build products that make a real difference in people s lives. The skills and foundation to one day become a product founder yourself. At Bright, design isn't just how it looks it's how it works for the user. If you're ready to craft intuitive, elegant, and impactful experiences that help people achieve financial freedom, we d love to meet you.

Position Title: Partner Presales Engineer Location: Bangalore Experience: 9 to 16 years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leader in secure workspace access and application delivery, specializing in Zero Trust Network Access (ZTNA), desktop virtualization, and remote access solutions. Role Overview: We are looking for an experienced and technically strong Partner Presales Engineer to lead, mentor, and collaborate with both internal presales teams and external partners. This role requires a blend of deep technical expertise, strong communication, team leadership, and customer engagement skills to drive partner enablement and solution positioning. Key Responsibilities: Lead and mentor the Presales team, ensuring alignment with company goals, skill development, and motivation Partner closely with Sales Account Managers to support end-to-end presales activities Conduct detailed product presentations, whiteboarding sessions, and live demos both virtually and onsite Own and drive solution design, sizing, and architecture of Accops and associated third-party solutions Prepare technical documents including: Competitive analysis Architecture documentation Statements of Work (SoW) Support and train partner sales and presales teams on Accops solutions Build and maintain a strong knowledge base including FAQs, best practices, KB articles, and tutorial videos Manage customer expectations, maintain consistent communication, and ensure high satisfaction levels Stay updated with industry trends, emerging technologies, and competitive landscape Collaborate with R&D and Product teams for continuous feedback and product improvements Engage with customers at management and technical levels, articulating both business value and technical depth Provide technical input during RFP/RFI responses and assist in bid management Deliver technical training, solution workshops, and partner onboarding sessions Technical Skills & Knowledge: Strong foundation in Windows and Linux operating systems In-depth knowledge of networking concepts: DNS, DHCP, routing, VPNs, Active Directory, SAML, SSL, HTTPS, etc. Experience with security solutions: Firewalls, ZTNA, CASB, SASE, MFA, Identity Federation Expertise in at least one Desktop Virtualization platform: Citrix, VMware Horizon, WVD, MS RDP, etc. Familiarity with cloud platforms like Azure and AWS is a plus Knowledge of solution architecture, capacity planning, and system integration Exposure to licensing models (e.g., Windows Server, RDS CALs) Prior experience in presales roles within startups is highly desirable Behavioral Competencies: Strong communication skills (verbal and written) Demonstrated leadership abilities and team management experience Analytical thinker with a logical approach to problem-solving High degree of accountability, initiative, and ownership Flexible and adaptable to changing priorities Customer-focused with the ability to build strong business relationships Nice to Have: Prior experience working with Accops products Experience in VDI, VPN, MFA, MDM, cloud security solutions Exposure to customer interactions at the executive level Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Job Title: Senior Product Manager Location: Bangalore North, Karnataka, India Job Type: Full-Time Industry: Mobile Gaming / Entertainment About Us We are one of India s fastest-growing and most exciting mobile gaming companies. Founded in 2014, in partnership with Modern Times Group (MTG), our vision is to create simple, impactful casual game experiences at a massive scale. We have built a global network of chart-topping games supported by powerful tech and analytics infrastructure. Our product portfolio includes evergreen hits like Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw. Position Summary PlaySimple Games is seeking an experienced Senior Product Manager to own and drive the entire product lifecycle for our games. This is a hands-on leadership role involving end-to-end ownership of the product roadmap, strategic planning, and cross-functional collaboration to ensure the continued success of our products. Key Responsibilities Full Product Lifecycle Management: Lead product vision, competitive analysis, requirements gathering, feature prioritization, roadmap planning, and partner alignment. Strategy & Collaboration: Develop and drive product strategy and specifications, working closely with game teams to meet product goals. Performance Metrics: Define KPIs and measure product success using qualitative insights and quantitative data to inform decisions. Customer Needs & Feedback: Deeply understand player needs and create continuous feedback loops with product and engineering teams for iterative improvement. Integration Recommendations: Collaborate with product and engineering leads to recommend optimal integration solutions tailored to game teams. Team Development: Train, mentor, and manage a team of Product Managers and Business Analysts, supporting their growth and development. Product Evangelism: Advocate for product value internally and externally, articulating how our products solve user challenges. Competitive Analysis: Analyze competitors and market trends to generate actionable insights that shape the product roadmap. Cross-Team Collaboration: Work closely with product, engineering, and design teams within Central Technology to drive innovation and foster a positive work culture. Requirements Experience: 6-8 years in product management, preferably with digital products, games, or mobile apps. Consumer Product Expertise: Background in web/mobile consumer products, user acquisition, and growth strategies is highly preferred. Product Management Skills: Proven ability to build successful products that meet customer needs and business objectives. Strategic Judgment: Strong decision-making skills with the ability to develop clear, measurable objectives aligned to business goals. Data-Driven: Experience applying lean, data-driven principles; familiarity with data analytics and SQL is a plus. Project Management: Exceptional organizational skills with experience presenting to executive leadership. Technical Proficiency: Skilled in creating wireframes, product specs, and documentation. Communication: Excellent written and verbal communication skills with high attention to detail. Self-Starter & Team Player: Proactive, driven, and collaborative with a passion for product excellence.

Product Designer Location: Bangalore, India About Rubrik Rubrik is a newly public, high-growth company on a mission to secure the world s data. With over $1B in Annual Recurring Revenue (ARR) and recognition as a leader in Gartner s Magic Quadrant, Rubrik is redefining enterprise data security. We re proud recipients of top global honors, including the Red Dot Design Award and the iF Design Award. Our flagship platform, Rubrik Security Cloud, leverages machine learning to safeguard data across enterprise, cloud, and SaaS applications ensuring cyber resilience in the face of attacks, disruptions, and insider threats. About the Team & Role Rubrik s design organization includes 55+ designers globally, with a growing Center of Excellence in Bangalore housing over 20 world-class designers. As we continue to expand, we are looking for a Product Designer to be a core part of our India team and contribute to crafting intuitive, enterprise-grade experiences that set a new standard in data security. What You'll Do Champion the design process embracing ideation, experimentation, and refinement. Translate complex requirements into clear, elegant solutions via storyboards, user flows, wireframes, mockups, and interactive prototypes. Collaborate closely with product managers, engineers, and fellow designers from concept through execution. Solicit and provide constructive feedback, helping elevate the entire team s quality bar. Engage with customers to ensure user-centric design decisions that solve real-world problems. Evolve and maintain Rubrik s design language and design system in collaboration with UI engineers. Set a new benchmark for consumer-grade UX in enterprise software. What You ll Bring 2+ years of hands-on product/UX design experience. Bachelor s degree in Design (Product, Industrial, or related). A Master s in CS or HCI is a plus. A strong portfolio showcasing UX/UI work with depth in interaction and visual design. A team-oriented mindset with the flexibility to work cross-functionally and independently. Solid presentation and storytelling skills to communicate ideas clearly. A proactive attitude with a passion for solving complex problems and refining details. A thoughtful, humble approach valuing collaboration, feedback, and continuous learning. Be part of a mission-driven company shaping the future of cybersecurity. Collaborate with award-winning designers and diverse global teams. Work on cutting-edge enterprise products with real-world impact. Access opportunities for career growth, innovation, and mentorship. Apply now and be part of the team redefining the intersection of UX, security, and AI-driven innovation. Qualification : Bachelors degree in Design (Product, Industrial, or related). A Masters in CS or HCI is a plus.

Job Title: Lead Go-To-Market (GTM) Strategy Location: Bangalore, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a pioneering consumer technology company operating disruptive digital platforms including Glance, Roposo, and Nostra. Our flagship Glance Lock Screen powers over 400 million smartphones worldwide, delivering personalized content without the need for searching or downloading apps. Roposo revolutionizes live video experiences with immersive creator-led content, while Nostra stands as the largest gaming platform across India and Southeast Asia, offering gamers engaging ways to discover, play, watch, learn, and compete. Headquartered in Singapore, Glance is an unconsolidated subsidiary of InMobi Group. At Glance, we encourage you to dream big, innovate boldly, and take ownership from day one. Work alongside highly skilled and passionate peers on mission-critical projects. Enjoy a culture that rewards autonomy, creativity, and collaboration, supported by wellness programs, tech tools, daily meals, gym access, and a family-friendly workspace welcoming your kids and pets. Role Overview As the Lead GTM Strategy, you will craft and execute monetization strategies for Glance Media offerings, serving as a Brand Solutions Specialist. You ll partner with clients to understand their business goals, challenges, and opportunities, aligning Glance s innovative media products to drive impactful marketing results. Key Responsibilities Collaborate with GTM, creative, and client solutions teams to identify mobile marketing challenges and opportunities for diverse client portfolios. Design tailored, effective solutions leveraging Glance Lock Screen Media offerings including Display, Video, Interactive Units plus Gaming and Content products, aligning with client objectives and addressing business and technical challenges. Conduct training workshops to articulate Glance Media and Content capabilities to brands and agencies. Partner closely with Sales, Marketing, and Client Services teams to ensure successful client engagements, leveraging insights and feedback loops. Develop compelling, research-driven presentations that combine data and creative storytelling. Empower Sales Managers with data-backed programs and product solutions aimed at driving business growth. Proven experience (4+ years) in content marketing, brand marketing, media planning, strategy, or digital advertising within dynamic environments. Creative, energetic self-starter with the ability to work independently and lead initiatives with minimal supervision. Proficiency in brand marketing frameworks and simplifying complex concepts into clear, actionable insights. Strong business acumen with the ability to quickly understand client needs and leverage market research effectively. Excellent communication skills both oral and written including brand storytelling and workshop facilitation. Comfortable managing projects across multiple teams, geographies, and strict timelines in a fast-paced setting. Required Qualifications 4+ years of professional experience in business solutioning, consulting, digital advertising, media planning, or pre-sales. Bachelor s degree required; MBA preferred. Location: Bangalore, India Take the lead in shaping groundbreaking GTM strategies with Glance. Apply now and join a visionary team transforming mobile consumer experiences! Qualification : Bachelors degree required; MBA preferred.

Product Manager Location: Bengaluru, Karnataka, India Department: Product Engineering Experience: 5 8 Years Employment Type: Full-Time About the Role We re looking for a Product Manager who thrives on building enterprise-grade products from the ground up. In this role, you ll own the P&L for custom-built, high-impact self-service apps developed for Fortune 500 clients ranging from performance monitoring to advanced analytics. These products already show 3x 5x ROI within the first year, and you ll be central to scaling that success. You will lead cross-functional squads of engineers, data scientists, designers, and BAs through the 0-to-1 journey across more than 30+ products in development. This is your chance to work on deeply technical solutions while driving product vision, delivery, and value realization. What You ll Do Product Development & Delivery Own and drive the entire product lifecycle from discovery to go-to-market and continuous iteration. Collaborate with engineering and design teams to translate requirements into feature-rich, scalable applications. Manage timelines, scope, and quality to ensure timely and high-quality product delivery using Agile/Scrum methodologies. Strategic Product Ownership Collaborate closely with clients to co-create tailored solutions that address specific business challenges. Define product goals, success metrics, and prioritization frameworks that align with business outcomes. Participate in core platform strategy meetings to influence the architecture powering all client-facing products. Technical Collaboration Partner with technical architects to design system architecture that is scalable and cloud-optimized. Oversee DevOps and CI/CD pipelines, promoting seamless development-to-deployment workflows. Ensure efficient data pipeline development, warehousing, and transformation aligned with product needs. Quality, Testing, and Rollout Define and manage test strategy including unit testing, automation suites, and QA gates. Own production rollouts and ensure smooth post-launch monitoring and feedback loops. Key Requirements Technical Skills 5 8 years of experience in product management, particularly for custom or data-driven applications. Hands-on experience working with UI/UX teams, and comfort with technologies such as React, Python, APIs, HTML/CSS. Understanding of cloud environments (AWS, Azure, GCP) and cost-optimized architectures. Familiarity with ETL processes, data lakes/warehouses, and modern product analytics frameworks. Non-Technical Skills Exceptional problem-solving, communication, and stakeholder management skills. Ability to juggle multiple priorities in a fast-paced environment while keeping teams aligned and motivated. Experience working with project management tools such as JIRA, Confluence, or similar platforms. Preferred Qualifications Proven experience managing multiple cross-functional product teams. Demonstrated ability to build from scratch ideate, prototype, iterate, and launch. Exposure to product-led growth strategies or enterprise SaaS models. Work on cutting-edge enterprise solutions used by Fortune 500 companies. Be part of a fast-paced, high-ownership environment where your contributions directly impact business outcomes. Collaborate with top-tier tech, data, and design teams to build transformative tools. Shape the future of self-service analytics and intelligent apps.

Engineering Manager - Backend Location: Bangalore, Karnataka | Department: Tech About the Team At Meesho, where 5% of Indian households shop, our tech team builds highly scalable backend systems to handle millions of daily orders with zero downtime. That s the engineering excellence powering our rapid growth. We prioritize speed, autonomy, and a growth mindset, with a strong culture of ownership through our Founder s Mindset philosophy. Our team is passionate, collaborative, and supportive. Whether we re solving high-impact problems or unwinding over chai and books, we believe in working hard and having fun. If you're excited to build impactful solutions in a fast-paced environment, come join us. About the Role We re seeking a seasoned Engineering Manager - Backend to lead high-performing backend engineering teams. You ll drive technical excellence, deliver scalable systems, and mentor engineers across multiple projects. With a hands-on background in distributed systems, databases, cloud infrastructure, and team leadership, you ll play a pivotal role in defining how Meesho scales its backend platforms. What You Will Do Design and assign technical tasks aligning with Meesho s backend architecture guidelines. Manage a team of software engineers; mentor and conduct regular performance reviews. Monitor progress across multiple projects; conduct sprint reviews and track OKRs. Collaborate cross-functionally with product, sales, and design to deliver innovative backend solutions. Own product scalability, system performance, and engineering efficiency. Plan and report engineering deliverables with regular updates and documentation. What You Will Need Bachelor s or Master s degree in Computer Science or related field. Minimum 7+ years of backend development experience with 2+ years in engineering management. Proficient in Java or Python and multithreading programming paradigms. Strong understanding of transactional and NoSQL databases like MySQL, PostgreSQL, MongoDB, etc. Expertise in Kafka or other messaging systems. Experience managing cloud infrastructure (AWS or GCP). Bonus: Familiarity with Elasticsearch, data pipelines, or real-time data processing. Hands-on experience building large-scale, distributed backend systems. Excellent team-building and leadership skills; ability to mentor junior and senior engineers alike. About Us Meesho is India s leading social commerce platform, redefining online shopping for the next billion users. With over 1.75 million sellers and industry-first benefits like zero commission and the lowest shipping costs, we are empowering small businesses to thrive online. Our unique model serves the underserved and first-time online buyers across tier-2+ cities, making commerce affordable, inclusive, and hyperlocal. We are the first Indian horizontal e-commerce company to achieve this scale. Our Mission Democratizing internet commerce for everyone that s our mission. From helping 100 million small businesses go digital to reaching every serviceable pincode in India, we aim to make Meesho Meri Shop for every Indian. Culture & Total Rewards We foster a people-first, performance-driven culture rooted in our 11 guiding principles our Mantras. These values shape everything from recognition to feedback loops and internal growth. Our rituals like Reflections, Listen or Die, and our Internal Mobility Program bring our culture to life every day. We Offer: Market-leading compensation competitive salary, equity, and bonuses. Health & wellness MeeCare program with extensive medical coverage, mental health support, wellness events, and gym benefits. Generous leave policies including parental support, vacation, and sick leave. Learning and development access to programs, mentorship, and tools to grow your career. Relocation & flexible benefits salary advances, relocation assistance, and customizable plans. Employee recognition performance-based rewards, gratitude gifts, and a vibrant, engaging workplace. Qualification : Bachelors or Masters degree in Computer Science or related field.

Product Marketing Manager, India Location: Bangalore, India Full Time Company: Meta Meta is looking for a Product Marketing Manager to drive the adoption and growth of advertising solutions for customers across Facebook, Instagram, WhatsApp, and future Meta applications. The ideal candidate will have experience partnering closely with product and sales leaders to deliver successful product revenue and product adoption programs within a fast-paced digital marketing environment. The Product Marketing Manager will independently lead strategic planning and execution in support of channel marketing efforts, representing the full product roadmap and Meta s suite of products and solutions to external clients and partners. Success in this role requires a deep understanding of the advertising market and Meta s advertising products, as well as strong client service skills and the ability to work effectively in a dynamic, cross-functional, and distributed team environment. The ideal candidate will also have experience influencing stakeholders within the organization, including product and sales leaders around the world. Responsibilities: Become the product go-to-market expert for priority ad products and drive product growth and adoption for large advertisers in India. Strategically drive business performance and product adoption goals by managing executive-level relationships and navigating internal and external stakeholders to align and drive execution. Plan and execute local go-to-market strategies including delivering product trainings, client segmentation, product positioning, and creating compelling narratives to drive business outcomes. Partner with cross-functional teams to conduct tests, validate proof points for key products, and scale successful learnings. Act as the voice of the market to global product teams, influencing product strategy and roadmapping by providing market feedback and data-backed insights. Minimum Qualifications: BA/BS degree or equivalent. 6+ years of professional experience in product marketing and digital advertising or related fields. Proven track record of setting priorities, problem-solving, and independently executing on strategic initiatives. Experience influencing stakeholders at various levels, including cross-functional teams and C-level executives. Experience working in a fast-paced, entrepreneurial environment, with the ability to adapt quickly and escalate issues as needed. Strong communication and interpersonal skills, with a commercial and data-driven mindset. Experience conducting market research, analyzing data, and building business cases to influence product management decisions. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. Since the launch of Facebook in 2004, Meta has revolutionized social connectivity. With apps like Messenger, Instagram, and WhatsApp, Meta has empowered billions of users worldwide. Now, Meta is moving beyond traditional 2D screens to create immersive experiences in augmented reality and virtual reality, paving the way for the next evolution in social technology. Join Meta and help us shape the future of digital connection beyond the constraints of screens, distance, and even the rules of physics! Equal Employment Opportunity: Meta is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other legally protected characteristics. Qualification : BA/BS degree or equivalent.

Software Engineer III - Machine Learning, Google One Company: Google Location: Bengaluru, Karnataka, India Minimum Qualifications: Bachelor s degree or equivalent practical experience. 2 years of experience in software development with one or more programming languages, or 1 year with an advanced degree. 2 years of experience with data structures or algorithms in either an academic or industry setting. Preferred Qualifications: Experience with Data Analytics, Privacy Data Handling, Privacy Design Document, and Mathematical Optimization. Understanding of Machine Learning (ML). Excellent software engineering and problem-solving skills through programming. Excellent communications skills. About the Job Google software engineers create next-generation technologies that transform how billions of users connect, explore, and interact with information. Our products must scale to handle vast amounts of data, and our work extends far beyond web search. We are looking for engineers with fresh ideas from a variety of areas including information retrieval, distributed computing, large-scale system design, networking, data storage, security, artificial intelligence (AI), natural language processing (NLP), UI design, and mobile technologies. As a Software Engineer at Google, you will work on projects that are critical to Google s needs, with opportunities to switch teams and projects as our fast-paced business grows. We need engineers who are versatile, show leadership qualities, and are enthusiastic about taking on new problems across the full-stack to push technology forward. Google One (G1) is Google s membership service rooted in storage, offering access to premium features. Our team works across multiple product areas to personalize user experiences through Machine Learning. The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments such as desktop, mobile, and applications. These products provide enterprises, and ultimately end users, the ability to utilize and manage services at scale. We build innovative software products from apps to TVs, from laptops to phones that impact people s lives globally. Responsibilities Write product or system development code. Collaborate with peers and stakeholders through design and code reviews to ensure best practices (e.g., style guidelines, accuracy, testability, and efficiency). Contribute to documentation or educational content and adapt based on product updates and user feedback. Triage product or system issues, debug, track, and resolve them by analyzing the source of issues and their impact on hardware, network, or service operations. Implement solutions in one or more specialized Machine Learning (ML) areas, utilize ML infrastructure, and contribute to model optimization and data processing.

Job Title: Support Engineer Location: Bengaluru Company: Loadshare Networks About Loadshare Networks At Loadshare, we re building India s largest intra-city logistics marketplace. Founded in 2017, we re a Series C startup backed by leading investors such as Tiger Global, Matrix Partners, BII, Stellaris, BeeNext, and Filter Capital. Our platform supports a wide range of intra-city logistics operations, including: Quick Commerce: Blinkit, Zepto, BBNow Food Delivery: Swiggy, Zomato Hyperlocal: Apollo, Licious Grocery: Reliance, Spencers, ONDC eCommerce: Flipkart, Amazon, Meesho, ShipRocket Bike Taxi: Uber, Ola Scale & Reach: 500,000+ daily last-mile deliveries across 500+ towns 20,000+ active delivery partners 1M+ shipments daily via our proprietary supply chain SaaS platform Role Overview We re looking for a skilled Support Engineer to join our Bengaluru team. You ll be the first point of contact for resolving customer issues, analyzing technical problems, and collaborating closely with the engineering and product teams to ensure a smooth, high-quality user experience. This role is ideal for someone who enjoys problem-solving, has strong technical aptitude, and communicates clearly with internal and external stakeholders. Key Responsibilities Troubleshoot and resolve user-reported issues on web and Android platforms. Collaborate with product and engineering teams to handle technical escalations. Conduct root cause analysis and assist in identifying long-term fixes. Manage tickets and user requests using support tools such as Freshdesk or Zendesk. Document known issues and resolutions to improve the support knowledge base. Perform data analysis using SQL and Excel to support incident investigation. Support implementation and onboarding efforts for clients as needed. Proactively suggest product or process improvements based on user feedback. Requirements 2+ years of experience in a technical support role, preferably in a B2B SaaS environment. Strong skills in SQL, database management, and Microsoft Excel. Hands-on experience with customer support tools like Freshdesk, Zendesk, or similar platforms. Prior experience supporting cloud-based applications and Android apps. Excellent troubleshooting and problem-solving skills. Strong verbal and written communication in English and Hindi. Ability to clearly articulate issues, root causes, and solutions to both technical and non-technical audiences. Experience in stakeholder engagement, customer success, or relationship management is a plus. Key Skills SQL, Databases, Excel Problem Solving & Root Cause Analysis Freshdesk / Zendesk / Support Platforms Cloud & Android Application Support Customer Service & Relationship Management Gap Analysis & Stakeholder Communication

Job Title: Software Engineer Location: Bengaluru, India Company: Google Minimum Qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years of experience with data structures or algorithms. Preferred Qualifications: Master's degree or PhD in Computer Science or related technical fields. Experience developing accessible technologies that meet diverse user needs. About the Job: Google's software engineers develop next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile; the list goes on and continues to grow every day. As a software engineer, you will work on a specific project critical to Google s needs, with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, to display leadership qualities, and to be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. Google Cloud Overview: Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology and tools to help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities: Write product or system development code, focusing on building scalable and efficient systems. Participate in, or lead design reviews with peers and stakeholders to decide on the most appropriate technologies for the task. Review code developed by other developers and provide feedback to ensure best practices, such as: Style guidelines Code accuracy Testability Efficiency Contribute to existing documentation or educational content, and adapt it based on product or program updates and user feedback. Triage product or system issues and debug/track/resolve them by analyzing the sources of issues and understanding their impact on hardware, network, or service operations and quality. Qualification : Master's degree or PhD in Computer Science or related technical fields.

Job Title: Software Engineer Location: Bengaluru, India Company: Google Minimum Qualifications: Bachelor s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree. 2 years of experience with data structures or algorithms in either an academic or industry setting. Preferred Qualifications: Master's degree or PhD in Computer Science or related technical fields. 2 years of experience building and developing infrastructure, distributed systems, or networks, or experience with compute technologies, storage, or hardware architecture. Experience developing accessible technologies. About the Job: Google's software engineers develop next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design, and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities, and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. With your technical expertise, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions that impact billions of users worldwide. Responsibilities: Write product or system development code to build solutions at scale. Participate in, or lead, design reviews with peers and stakeholders to make technology decisions and choose the best available solutions. Review code developed by other engineers, providing feedback to ensure best practices are followed (e.g., style guidelines, checking code in, accuracy, testability, efficiency). Contribute to existing documentation or educational content, updating it based on product or program changes and user feedback. Triage product or system issues, debug, track, and resolve them by analyzing the sources of issues and assessing their impact on hardware, networks, or services. About the Core Team: The Core team at Google builds the technical foundation behind Google s flagship products. As the foundation of Google s platform, we are responsible for the underlying design elements, developer platforms, product components, and infrastructure that are essential for building excellent, safe, and coherent experiences for users. We influence the pace of innovation across every developer team at Google. We provide central solutions, break down technical barriers, and strengthen existing systems, creating innovative and scalable solutions that power the products used by billions of people. Qualification : Master's degree or PhD in Computer Science or related technical fields.

Software Engineer at Google Minimum Qualifications: Bachelor's degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree in an industry setting. 2 years of experience with data structures or algorithms in either an academic or industry setting, and building software for data privacy or security (e.g., identity and access management). Experience with C++, infrastructure design, and Android app development. Preferred Qualifications: Master's degree or PhD in Computer Science or related technical fields. 2 years of experience with performance, large scale systems data analysis, visualization tools, or debugging. Experience developing accessible technologies. Experience with Security Analysis, Program Analysis, Decompiler. Knowledge of code and system health, diagnosis and resolution, and software test engineering. About the Job: Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. In this role, you will participate in the development of large scale Google infrastructure Design, as well as develop, and maintain scalable Google wide infrastructure to scan 1 million Android apps per day, manage Petabytes of analysis data, and protect over 3 billion devices. You will build systems to manage and extract intelligence from various sources and make the intelligence available to various internal systems and stakeholders The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products from apps to TVs, from laptops to phones that have an impact on people s lives across the world. Responsibilities: Write product or system development code. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies. Review code developed by other developers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality.

Software Engineer at Google (Android Focus) Minimum Qualifications: Bachelor s degree or equivalent practical experience. 2 years of experience with software development in one or more programming languages, or 1 year of experience with an advanced degree in an industry setting. 2 years of experience with data structures or algorithms in either an academic or industry setting, and with Android application development. Experience in Android, Kotlin, Java, Mobile App Development, API Design. Preferred Qualifications: Master's degree or PhD in Computer Science or related technical field. 2 years of experience with performance, large-scale systems data analysis, visualization tools, or debugging. Experience developing accessible technologies. Experience in code and system health, diagnosis and resolution, and software test engineering. Experience in backend e-commerce, internationalization, and localization. About the Job: Google's software engineers develop the next-generation technologies that change how billions of users connect, explore, and interact with information and one another. Our products need to handle information at massive scale, and extend well beyond web search. We're looking for engineers who bring fresh ideas from all areas, including information retrieval, distributed computing, large-scale system design, networking and data storage, security, artificial intelligence, natural language processing, UI design and mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google s needs with opportunities to switch teams and projects as you and our fast-paced business grow and evolve. We need our engineers to be versatile, display leadership qualities and be enthusiastic to take on new problems across the full-stack as we continue to push technology forward. In this role, you will manage project priorities, deadlines, and deliverables. You will design, develop, test, deploy, maintain, and enhance software solutions. The Platforms and Ecosystems product area encompasses Google's various computing software platforms across environments (desktop, mobile, applications). The products provide enterprises, and ultimately end users, the ability to utilize and manage their services at scale. We build innovative and compelling software products from apps to TVs, from laptops to phones that have an impact on people s lives across the world. Responsibilities: Write product or system development code. Review code developed by other engineers and provide feedback to ensure best practices (e.g., style guidelines, checking code in, accuracy, testability, and efficiency). Contribute to existing documentation or educational content and adapt content based on product/program updates and user feedback. Triage product or system issues and debug/track/resolve by analyzing the sources of issues and the impact on hardware, network, or service operations and quality. Participate in, or lead design reviews with peers and stakeholders to decide amongst available technologies.

About DevRev DevRev s AgentOS is a purpose-built CRM platform for SaaS companies, integrating three modern apps for support, product, and growth teams. By converging six teams and replacing nine business apps, we streamline workflows for end users, sellers, support, product teams, and developers. Unlike traditional CRMs, DevRev offers a blank canvas approach to collaboration, AI-driven analytics, and automation, helping SaaS companies increase product velocity and reduce customer churn. Thousands of companies rely on DevRev for low-latency analytics and customizable LLMs in the era of Generative AI. Headquartered in Palo Alto, California, with offices in seven global locations, DevRev has raised $100 million from Khosla Ventures and Mayfield, reaching a $1.1 billion valuation. Founded in 2020 by Dheeraj Pandey (co-founder and former CEO of Nutanix) and Manoj Agarwal (former SVP of Engineering at Nutanix), DevRev is honored to be named on Forbes 2024 list of America s Best Startup Employers. About the Role: Applied AI Engineer The Applied AI Engineering team plays a crucial role in ensuring customers maximize their DevRev experience. As businesses integrate DevRev into their enterprise systems, workflows, and automation, our team collaborates closely with customers to design, develop, and implement tailored AI-powered solutions. Your mission is to bridge the gap between customer needs and technical solutions, ensuring seamless adoption and delivering high-impact AI applications that enhance the DevRev platform. Responsibilities Design, develop, and implement integrations, automations, and customizations to integrate DevRev with customers existing tech stacks and workflows. Leverage AI and Generative AI techniques (e.g., prompt engineering, LLM fine-tuning) to create cutting-edge AI-powered agent experiences. Optimize semantic search engines for improved accuracy and relevance. Conduct data analysis, write SQL queries, and build dashboards to provide insights and inform business decisions. Act as a technical consultant, guiding customers through critical workflows, including integrations with code repositories and enterprise tools. Maintain proactive communication and feedback loops with key stakeholders, including Customers, Engineering, Product, Customer Success, Support, Revenue, and Marketing teams. Continuously learn new technologies and apply them to enhance customer solutions. Ideal Candidate Qualifications Degree in Software Engineering, Computer Science, or equivalent experience. 1-2+ years of hands-on coding experience with TypeScript, JavaScript, Python, APIs, Webhooks, and SQL. Familiarity with Generative AI, including GPT-4, prompt engineering, and fine-tuning. Knowledge of vector databases and data embeddings. Strong communication skills (written and verbal in English). Results-driven mindset, with a passion for problem-solving and innovation. Ability to work independently, take initiative, and drive projects to completion. DevRev Culture At DevRev, we are committed to hiring individuals who are hungry, humble, honest, and act with heart. Our vision is to help build the world s most customer-centric companies, and our mission is to empower engineers to embrace their customers through design, data engineering, and machine intelligence. We seek individuals who thrive in a fast-paced, high-energy environment and are passionate about pushing the boundaries of AI and automation. If you re excited about building AI-driven solutions, working with cutting-edge technologies, and shaping the future of SaaS and CRM, we d love to hear from you! Qualification : Degree in Software Engineering, Computer Science, or equivalent experience.

CSQ124R98 At Databricks, an Incident Manager utilizes their technical experience and resourcefulness to lead urgent customer situations to resolution. Responsible for managing frequent, high-quality updates to all internal and external stakeholders, Incident Managers advocate with engineering and leadership, on behalf of their customers, to ensure that escalations are handled with the appropriate level of urgency from stakeholders. The impact you will have: Drive critical customer escalations or widespread outages to conclusion and resolution. Escalate to on-call resources in support and engineering and establish checkpoint calls and action items to ensure that progress is made and status updates are delivered on time. Demonstrate cross-functional leadership while establishing ownership of escalations and outages. Compile and deliver frequent high-quality communications to internal and external stakeholders, including executive staff. Candidate should be comfortable creating concise and effective messaging that is tailored to a technical or executive audience with minimal assistance from others. Commence and lead war rooms while establishing other temporary communication channels as warranted for the duration of an outage. Ability to multi-task on several incidents and/or projects at once. Be a leader who identifies product and process improvements from every incident and submits necessary feedback for improvements. Participate in on-call rotations. What we look for: Minimum 8+ years of experience in customer support, support escalation and incident management is required. Excellent contextual interpretation and writing skill with an effective ability to summarize and communicate to technical and business audiences is required. Demonstrates strong ability to make timely decisions for both business and technical perspectives. Excellent analytical and troubleshooting skills are required. Candidate should be able to demonstrate technical excellence by applying engineering principles to solve complex problems. Hands-on experience developing any two or more of the following: Big Data, Hadoop, Spark, Machine Learning, Artificial Intelligence, Streaming, Kafka, Data Science, ElasticSearch related industry use cases at the production scale. Hands-on experience in the performance tuning/troubleshooting of Spark-based applications at production scale. Proven and real-time experience in JVM and Memory Management techniques such as Garbage collection and Heap/Thread Dump Analysis is required. Working knowledge in Data Lakes and preferably on the SCD types use cases at production scale. Working and hands-on experience with any SQL-based databases, Data Warehousing/ETL technologies like Informatica, DataStage, Oracle, Teradata, SQL Server and MySQL Linux/Unix administration skills and hands-on experience with AWS or Azure or GCP is required. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake and MLflow. To learn more, follow Databricks on Twitter,LinkedIn and Facebook . Benefits At Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visithttps://www.mybenefitsnow.com/databricks. Our Commitment to Diversity and Inclusion At Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics. Compliance If access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.