Product Knowledge Jobs in Indore

Job Title: Commercial Sales Manager North America Market Location: Indore, India (Work from Office) Job Type: Full-Time | Onsite | B2B Sales | International Market About the Role: Key Responsibilities: Sales Strategy & Execution Develop and implement a robust, data-driven sales strategy for North America to exceed revenue targets. Monitor market trends and competitor landscape to identify new business opportunities and emerging segments. Team Leadership Build, mentor, and lead a dynamic international B2B sales team with a focus on continuous performance improvement. Provide coaching, performance feedback, and professional development to sales staff. Client Relationship Management Foster and maintain long-term relationships with key clients across the U.S. and Canada. Understand client business needs to recommend tailored solutions that drive value and retention. Sales Operations & Reporting Use CRM tools (e.g., Salesforce, HubSpot) to track pipeline activity, performance metrics, and customer engagement. Provide accurate sales forecasts and periodic reports to the senior leadership team. Cross-Functional Collaboration Work closely with marketing, product, and customer success teams to align on go-to-market plans. Coordinate with product development and support teams to ensure seamless client onboarding and post-sale satisfaction. Business Development & Industry Engagement Represent the company at trade shows, industry conferences, and virtual networking events across North America. Conduct market research to identify untapped verticals and partnership opportunities. Required Qualifications: Bachelor s degree in Business, Marketing, or a related field. MBA is a plus. 5+ years of B2B sales experience, preferably in SaaS or tech-enabled services, with at least 2 years managing North American clients. Demonstrated success in building and leading international sales teams and exceeding growth targets. Exceptional leadership, communication, and negotiation skills. Proficiency in CRM platforms and tools like Microsoft Office, Excel, or Google Workspace. Strong analytical skills with the ability to interpret sales performance data. Willingness to travel internationally, if required. What We Offer: Competitive salary + performance-based incentives. High-visibility role with direct impact on international growth. Opportunity to work closely with the executive leadership team. Fast-paced, collaborative, and learning-driven work environment. Access to professional development, training, and global exposure. If you're a commercial sales leader ready to take charge of global growth and make a real impact in the North American B2B market, we want to hear from you. Apply Now to join our journey of global expansion and innovation. Qualification : Bachelors degree in Business, Marketing, or a related field. MBA is a plus.

Job Title: Customer Success Manager (SaaS) Location: Indore, India (Work from Office) Shift Timing: UK/USA Shift | Full-Time | B2B SaaS About AI Trillion AI Trillion is a leading SaaS-based marketing automation platform helping eCommerce businesses accelerate growth through AI-driven personalization, customer engagement, email automation, and advanced analytics. Our all-in-one solution empowers online retailers worldwide to build meaningful relationships and scale efficiently. As we expand globally, we re looking for customer-centric professionals to help shape the future of digital commerce. Role Overview We re hiring a Customer Success Manager (CSM) to join our dynamic team in Indore. This role is key to delivering an exceptional customer experience across our SaaS product ecosystem. You ll manage end-to-end client relationships from onboarding and training to retention and renewals primarily supporting clients in UK and US markets. Key Responsibilities Customer Onboarding & Implementation Lead new clients through seamless onboarding, ensuring optimal platform configuration based on business objectives. Collaborate across teams to align on implementation goals and ensure a smooth handover from sales to support. Product Adoption & Engagement Drive feature adoption through training sessions, product walkthroughs, and personalized client strategies. Help clients realize value quickly by demonstrating clear ROI and success benchmarks. Relationship & Account Management Serve as the primary point of contact for assigned accounts, building trust and long-term relationships. Deliver proactive support, issue resolution, and regular check-ins to maintain client satisfaction. Customer Health Monitoring Track engagement metrics and customer behavior to assess health scores. Create re-engagement strategies for at-risk customers to reduce churn. Feedback & Advocacy Gather insights to support product development and enhancements. Identify potential case studies and referenceable clients for testimonials and reviews. Retention, Renewals & Growth Collaborate with sales and marketing on renewals, upsells, and cross-sell strategies. Support initiatives to increase Customer Lifetime Value (CLTV) and Net Revenue Retention (NRR). Required Qualifications Bachelor s degree in Business, Marketing, Communications, or a related field. Minimum 2 years experience in Customer Success, Account Management, or Customer Support in a SaaS or B2B tech environment. Excellent communication, problem-solving, and relationship-building skills. Ability to understand and explain technical products in simple, value-focused terms. Proficiency with tools like Zendesk, HubSpot, Intercom, Gainsight, or similar. Comfortable working UK/US time zones from our Indore office. Competitive salary + performance-based incentives. High-growth career path in a global SaaS organization. Exposure to international clients and enterprise accounts. Collaborative team culture with a focus on innovation and learning. Ongoing mentorship, skills training, and knowledge sharing. Join Our Customer Success Team If you re passionate about building meaningful relationships, driving customer value, and growing within the SaaS industry, this is your chance to make an impact. Apply Now and be part of AI Trillion s mission to transform eCommerce with intelligent automation. Qualification : Bachelors degree in Business, Marketing, Communications, or a related field.

Job Title: Customer Support Executive (L1) SaaS Location: Indore, India (Onsite) Shift Timing: UK/USA Shift | Full-Time About AI Trillion AI Trillion is a leading marketing automation SaaS company transforming the eCommerce landscape. Our innovative platform integrates customer engagement, AI-powered personalization, marketing automation, and data analytics to help online businesses boost customer experiences and drive scalable revenue growth. We re rapidly expanding and looking for motivated individuals to join our journey of innovation and impact. Position Overview We are hiring a Customer Support Executive (L1) to serve as the frontline liaison between AI Trillion and our valued clients. In this critical role, you will provide timely, professional support and guidance to users navigating our SaaS platform. Your focus will be on resolving issues, enhancing customer satisfaction, and contributing to long-term retention. Key Responsibilities Respond promptly and professionally to customer queries via email, chat, and phone. Diagnose technical issues, troubleshoot problems, and provide clear, actionable solutions or workarounds. Assist customers with platform setup, onboarding, and configuration to ensure a smooth user experience. Escalate complex issues to relevant internal teams and track resolution progress. Document customer interactions accurately in the CRM system for future reference. Collaborate with colleagues to share knowledge, improve support processes, and elevate team performance. Proactively educate customers on platform features, updates, and best practices to maximize value. Stay informed on product enhancements and industry trends to provide knowledgeable assistance. Requirements Bachelor s degree in Business Administration, Computer Science, or related field or equivalent experience. Prior experience in customer support or help desk roles, preferably within a SaaS or technology environment. Strong verbal and written communication skills, able to explain technical details clearly to non-technical users. Excellent problem-solving abilities with calmness under pressure. Familiarity with eCommerce platforms and marketing automation is advantageous. Ability to work independently and in a team, adapting to fast-paced workflows. Willingness to work flexible shifts, including weekends and holidays, aligned with UK/USA time zones. Opportunity to work with cutting-edge SaaS technology impacting global eCommerce businesses. Collaborative and growth-oriented workplace culture. Continuous learning and professional development support. Competitive compensation with shift differentials for UK/USA hours. Apply Now If you are passionate about customer service and ready to play a vital role in a fast-growing SaaS company, we want to hear from you! Join AI Trillion and help us deliver exceptional customer experiences worldwide. Qualification : Bachelors degree in Business Administration, Computer Science, or related fieldor equivalent experience.

Consultant Customer Success (Hyper Care) Job Category: Non-Technical Department: Customer Success Implementation Job Location: Indore, India Experience Required: 3 4 Years About the Role: Serosoft, India s leading Educational ERP Software company, recognized by Deloitte Fast 50 and ET Growth Champion, is seeking a Customer Success Consultant to support and guide clients through their product journey. You will serve as a trusted advisor, helping clients use our software solutions effectively to meet their business goals. Key Responsibilities: Record and document all client activity through the ticketing system. Demonstrate expert-level product knowledge and configure customer data efficiently. Understand customer challenges and provide effective, value-driven solutions. Communicate proactively with clients via written and verbal channels. Monitor accounts to identify opportunities for upselling and feature utilization. Assist in planning, monitoring, and implementing business process improvements. Provide strategic guidance to clients for module usage and user adoption. Troubleshoot software-related issues and define process flows. Present product updates and roadmaps aligned with client needs and goals. Generate dashboards and business reports to analyze usage metrics and client satisfaction. Coordinate with cross-functional teams to resolve client concerns and enhance product offerings. Travel to client locations as needed for project execution and relationship building. Required Education & Experience: Bachelor s or Master s degree in Computer Science, Engineering, Information Technology, or related fields. 3 4 years of experience working with ERP or enterprise applications (preferably in the education domain). Key Skills: Strong logical and analytical problem-solving abilities. Excellent communication and interpersonal relationship-building skills. High emotional intelligence and customer service orientation. Team collaboration, leadership, and goal-focused approach. Strong presentation and negotiation skills. Learning & Growth: Continuous learning and career development opportunities. Cutting-Edge Technologies: Work on innovative and impactful projects. Global Exposure: Opportunities to engage in international projects and collaborations. Vibrant Culture: Participate in team events, celebrations, and outings. Competitive Compensation: Industry-leading salary and performance rewards. Work-Life Balance: 5-day work week and flexible working culture. Health Coverage: Group health insurance for your well-being. Open Communication: Flat hierarchy with an open-door policy for feedback and innovation. Modern Workspace: Beautiful, centrally located office in Indore India s cleanest city. Apply now to be a part of a high-impact team delivering success and innovation in the EdTech space! Qualification : Bachelors or Masters degree in Computer Science, Engineering, Information Technology, or related fields.

QA Engineer (Manual) Job Category: Technical Department: QA Job Location: Indore, India Experience Required: 3+ Years About the Role: India s leading Educational ERP Software company, a Deloitte Fast 50 Company and ET Growth Champion, Serosoft, is looking for an experienced QA Engineer (Manual) to ensure the quality and reliability of our software products. This position offers a unique opportunity to collaborate with cross-functional teams, contribute to the development process, and uphold the highest standards of product excellence. Key Responsibilities: Apply test methodologies, engineering, and product knowledge to ensure the quality of the software. Utilize risk-based testing techniques to prioritize testing activities. Manage test environment and test data effectively. Write comprehensive test cases and plans, ensuring clear documentation. Perform functional, smoke, integration, and regression testing. Ensure business requirements are mapped to specifications and have sufficient test coverage. Collaborate with development teams and key business users in Agile development projects, attend scrum reviews, and develop targeted test plans and cases. Contribute to improving testing and quality processes for better efficiency using best tools and methodologies. Analyze requirements, develop test strategies, and plan, build, and execute manual and automated test cases. Ensure 100% quality deliverables and act as a gatekeeper before product release. Coordinate with the dev team on defect triage, isolate and report defects, and verify fixes. Advise on how product features should be designed with testability in mind. Education & Experience: Minimum of 3 years of relevant experience in Quality Assurance. Bachelor s degree in Computer Science, Information Technology, or a related field. Professional certifications such as ISTQB are an added advantage. Skills & Competencies: Experience with QA processes and deliverables in an Agile/Scrum environment. Proficient in defect tracking and analyzing root causes using tools like Jira. At least 2 years of experience in API Testing using tools like Postman or JMeter. At least 2 years of experience working in an Agile/Scrum methodology. Knowledge of BDD (Behavior-Driven Development) and experience in writing test scenarios based on BDD. Good to have knowledge of the Katalon tool for test automation. Excellent analytical and communication skills. Experience working with or on remote teams. End-user mindset with a strong problem-solving attitude. What We Offer: Learning & Growth: We support your professional development at every step of your career. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons and work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations, team activities, and outings. Best of Breed Compensation: Competitive salary and performance-based rewards. 5-Day Work Week: We promote a healthy work-life balance. Group Health Insurance: Comprehensive coverage for your health and well-being. Open Door Policy: We value your ideas and feedback, fostering a culture of openness. Beautiful Office in Indore: Work in India s cleanest city, with a modern and collaborative office environment. Join Serosoft today! Be a part of a dynamic team and help us maintain the quality of cutting-edge educational ERP software. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Sales Manager Billing Software Solutions Job Overview: Plada Infotech Services Ltd, a leading company in the Merchant Acquiring Industry, is seeking a dynamic and results-driven Sales Manager to lead and grow our sales team. This role is ideal for professionals with experience in billing software sales who are passionate about driving revenue, developing strategic sales plans, and leading high-performing teams. Key Responsibilities: 1. Team Leadership: Hire, mentor, and motivate a team of sales professionals. Conduct regular training sessions to enhance product knowledge and sales skills. Foster a positive and collaborative sales culture to drive performance. 2. Sales Strategy & Planning: Develop and implement strategic sales plans to meet company objectives. Identify new business opportunities and expand market presence. Analyze market trends and competitor activities to stay ahead in the industry. 3. Customer Relationship Management: Build and maintain strong relationships with key clients. Ensure high levels of customer satisfaction by resolving inquiries and concerns. Work with the customer support team to ensure seamless post-sales service. 4. Sales Performance Monitoring: Track and analyze sales performance metrics to assess effectiveness. Provide constructive feedback and implement corrective actions when needed. 5. Reporting & Documentation: Prepare and submit regular sales reports, forecasts, and performance reviews. Maintain accurate records of sales transactions and customer interactions. Qualifications & Skills: Proven experience in sales, with a strong focus on billing software solutions. Previous leadership or management experience in a sales team. Strong understanding of sales strategies and tactics. Excellent communication, negotiation, and interpersonal skills. Bachelor s degree in Business, Marketing, or a related field. Benefits: Competitive salary + performance-based incentives. Health & wellness programs. Professional development & career growth opportunities. If you're a motivated sales leader with a passion for technology and customer engagement, we invite you to join Plada Infotech Services Ltd and be part of a team shaping the future of billing software solutions! Qualification : Bachelors degree in Business, Marketing, or a related field.

Job Title: Senior Full Stack Developer (Java + Flutter) AWS Domain: Stock Broking / Finance / Fintech Location: Indore, Madhya Pradesh Qualification: Graduate IT / Computer Science Experience: 6+ years Job Overview: We are looking for a Senior Full Stack Developer with deep expertise in Java (backend) and Flutter (frontend/mobile), along with advanced AWS cloud infrastructure skills. The ideal candidate will have a strong background in building scalable, secure, and high-performance applications in the stock broking or financial services domain. Key Responsibilities: Develop and maintain robust financial and trading applications using Java (Spring Boot) for the backend and Flutter for mobile and web platforms. Architect and deploy cloud-native applications using AWS services, including EC2, Elastic Load Balancer, VPC, with an emphasis on scalability and high availability. Set up and manage telemetry and performance monitoring tools such as CloudWatch, Prometheus, and Grafana to ensure system reliability and incident response. Build and optimize data pipelines for handling market data ingestion, order flow, and trade lifecycle using Elasticsearch and relational databases. Securely integrate external systems including market data feeds, KYC platforms, and trading gateways. Collaborate with cross-functional teams Product, QA, and DevOps for seamless development and deployment workflows. Enforce modern development practices including CI/CD pipelines, code reviews, and automated testing. Ensure compliance with financial industry security standards and regulatory requirements. Required Skills & Experience: 6+ years of full stack development experience, preferably in the finance, trading, or stock broking domain. Expertise in Java technologies (Spring Boot, REST APIs, multithreading, JMS). Strong proficiency in Flutter for mobile and web app development (iOS/Android/Web). Deep practical knowledge of AWS cloud services, including: EC2: provisioning, scaling, automation, and security groups. Elastic Load Balancer: configuration, routing, auto-scaling, and health checks. Elasticsearch: setup, query optimization, and monitoring. Monitoring Tools: CloudWatch, Prometheus, Grafana. Familiarity with CI/CD tools such as Jenkins, GitHub Actions, and containerization with Docker. Experience with Infrastructure-as-Code tools (Terraform, CloudFormation). Proficient in MySQL/PostgreSQL and NoSQL databases like Elasticsearch. In-depth knowledge of financial protocols, compliance requirements, and secure coding practices. Demonstrated success in building low-latency, high-throughput systems. Strong debugging, troubleshooting, and optimization skills. Preferred Qualifications: Experience with Kafka or RabbitMQ for event-driven architectures. Familiarity with microservices, serverless (AWS Lambda), and API Gateway. Exposure to market data vendors (e.g., NSE, BSE, MCX, Bloomberg). Experience in building real-time dashboards and analytics in the fintech domain. AWS Certifications (e.g., AWS Certified Solutions Architect or Developer). Qualification : Graduate IT / Computer Science

Job Title: Digital Marketing Manager Location: Indore Qualification: Bachelor s Degree in Marketing, Business Administration, or a related field Experience: 2-4 years, preferably in financial services or stock broking industry Job Summary: We are seeking a skilled Digital Marketing Manager to lead our online marketing efforts, focusing on lead generation, brand awareness, and customer engagement. The ideal candidate will have hands-on experience in SEO, SEM, social media, email marketing, and paid campaigns within the financial services or stock broking domain. Key Responsibilities: Campaign Management: Plan and execute multi-channel digital marketing strategies including SEO, SEM, email marketing, display ads, and social media campaigns. Manage paid advertising campaigns across platforms such as Google Ads, Facebook, LinkedIn, Twitter, and more. Perform keyword research and optimize website content for improved search rankings and visibility. Content Creation & Strategy: Collaborate with content creators and designers to develop engaging materials for blogs, landing pages, newsletters, and social media. Create and manage a content calendar aligned with stock market events, trading seasons, and product launches. Social Media Management: Grow and maintain the company s social media presence across multiple channels. Tailor and curate content for diverse audiences including retail investors, HNIs, and traders. Engage with the online community by responding to inquiries and building brand loyalty. Lead Generation & Nurturing: Implement and optimize lead generation campaigns through paid ads, SEO, and content marketing. Improve landing pages and lead forms to maximize conversion rates. Coordinate with sales teams to ensure efficient lead handoff and nurturing. Analytics & Reporting: Track, analyze, and report on marketing campaign performance using tools like Google Analytics, SEMrush, Google Ads, etc. Monitor KPIs including website traffic, conversion rates, cost-per-lead (CPL), and return on ad spend (ROAS). Use data-driven insights to optimize campaigns and guide future strategies. SEO & SEM: Conduct ongoing keyword research and SEO optimization to enhance organic traffic. Manage PPC campaigns and perform A/B testing for improved ROI. Email Marketing: Plan and execute targeted email campaigns for new and existing clients. Segment mailing lists based on customer behavior and preferences. Market Research: Stay updated on digital marketing trends, competitor activity, and emerging technologies. Conduct market analysis to identify new opportunities and client needs. Key Performance Indicators (KPIs): Increase in website traffic and user engagement (sessions, bounce rate, time on site). Growth in social media followers and engagement rates. Improved search engine rankings for key stock broking terms. Number and quality of leads generated monthly and conversion rates. Cost-per-lead (CPL) and ROI for paid campaigns. Email campaign open and click-through rates (CTR). Required Skills: Proficient in Google Ads, Google Analytics, SEMrush, Hootsuite, and similar marketing platforms. Strong knowledge of SEO, SEM, PPC, social media, and content marketing best practices. Excellent analytical skills with the ability to interpret and act on data. Strong written and verbal communication skills. Basic understanding of HTML/CSS is a plus. Qualification : Bachelors Degree in Marketing, Business Administration, or a related field

Technical Content Writer Location: Indore, India (Onsite) Company: AiTrillion About AiTrillion AiTrillion is a fast-growing SaaS company revolutionizing the ecommerce marketing automation space. Our innovative platform combines AI-powered personalization, customer engagement, and advanced analytics to empower online businesses globally. We re seeking a skilled Technical Content Writer to join our creative marketing team and help communicate complex technical ideas clearly and compellingly. Position Overview As a Technical Content Writer at AiTrillion, you will craft high-quality, SEO-optimized technical content that educates, informs, and engages our target audience. You ll collaborate closely with product, engineering, and marketing teams to produce a wide variety of content formats, including knowledge base articles, product documentation, case studies, and video scripts. Your work will support our global growth by enhancing customer understanding and driving organic traffic. Key Responsibilities Create and maintain comprehensive technical content such as product documentation, tutorials, knowledge base articles, video scripts, and case studies. Conduct in-depth research on industry trends, emerging technologies, and competitor solutions to inform content strategy and maintain relevance. Translate complex technical concepts and SaaS product features into clear, user-friendly content that resonates with diverse audiences. Interview subject matter experts and customers to gather insights and real-world examples for content development. Optimize all content for SEO, incorporating keywords strategically to improve search engine rankings and increase website traffic. Stay current with the latest content marketing, SEO techniques, and digital marketing trends to continually enhance content effectiveness. Manage multiple writing projects independently while adhering to deadlines in a fast-paced environment. Qualifications Bachelor s degree in English, Journalism, Communications, Computer Science, or related fields. Proven experience writing technical content for SaaS products or software technologies. Exceptional writing, editing, and proofreading skills, with the ability to communicate complex ideas simply and clearly. Strong understanding of SEO best practices and experience optimizing content for search engines. Proficiency in content management systems (CMS) like WordPress, and collaboration tools such as Google Docs and Slack. Excellent research skills with a strong attention to detail and commitment to accuracy. Self-motivated, able to multitask, and work effectively in a fast-paced, collaborative team environment. Passion for technology and eagerness to stay updated on industry advancements. Work at the forefront of SaaS marketing automation innovation. Collaborate with talented teams passionate about technology and customer success. Opportunities for career growth and continuous learning. Dynamic, inclusive, and supportive workplace culture. Apply now and join AiTrillion s journey to deliver cutting-edge SaaS solutions worldwide! Qualification : Bachelors degree in English, Journalism, Communications, Computer Science, or related fields.

Software Quality Assurance (QA) Engineer Indore (2+ Years Experience) Location: Indore, India Job Type: Full-Time | On-site Experience Required: 2+ Years Industry: Software Development / IT Services Keywords: QA Engineer jobs in Indore, Manual Testing Jobs, Selenium QA, Cypress QA, API Testing Jobs, Mobile App Testing Jobs, Software Testing Careers, Quality Assurance Engineer Job Overview You will be responsible for designing, executing, and maintaining test plans, ensuring our products meet client expectations, and delivering error-free solutions. Join our team and play a key role in elevating the quality of innovative software products. Key Responsibilities Develop and execute manual test cases for web and mobile applications. Conduct UI Testing, API Testing, and Backend Testing. Collaborate with cross-functional teams in an Agile/Scrum environment. Ensure software reliability through rigorous bug tracking and regression testing. Use tools like Selenium, Cypress, or Playwright for automation when required. Document detailed test reports, defect logs, and issue resolution steps. Participate in test planning, estimation, and strategy development. Required Qualifications & Skills Bachelor s degree in Computer Science, Engineering, or a related field. 2+ years of QA experience in software testing (manual). Proficiency in Java or Python for scripting and debugging. Hands-on experience with tools such as Selenium, Cypress, or Playwright. Strong understanding of database management and query execution. Experience in mobile app testing, UI/UX validation, and REST API testing. Solid knowledge of QA methodologies, test processes, and defect tracking. Familiarity with version control systems like Git. Understanding of Agile development and QA s role within it. Preferred certifications: Six Sigma, Certified Quality Engineer, or Quality Auditor. Perks & Benefits Competitive salary and performance-based bonuses Work on cutting-edge technologies and real-world projects Opportunity to make a tangible impact on product quality and user experience Supportive team culture with continuous learning opportunities Modern office environment in Indore with a collaborative work culture If you're looking to grow your QA career in a dynamic environment that values precision, teamwork, and innovation, this is your chance. Apply now and help us build world-class software solutions with confidence and quality. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Senior PHP Developer Employment Type: Full-time Experience: 3 7 years of experience in PHP Development Job Description: Design, code, and implement complex web-based applications using modern technologies. Mentor junior and mid-level PHP developers and provide technical leadership. Work collaboratively with cross-functional teams to deliver scalable solutions. Engage in direct client communication to gather and clarify requirements. Introduce and implement new technology trends to enhance productivity and product quality. Experience: 3 7 years of hands-on experience in PHP development and web application architecture. Education: UG: B.Tech/B.E. Computers, B.Sc Computers, BCA Computers PG: M.Tech Computers, MBA/PGDM Systems/IT, MCA Computers, M.Sc Computers, or any postgraduate Profile Requisites: Proven ability to lead and guide development teams. Expert knowledge of MVC frameworks such as CodeIgniter, Yii, and Zend. Proficiency in Node.js and AngularJS is a strong advantage. Excellent communication and interpersonal skills. Passion for learning and sharing new technology trends. Experienced in designing and delivering advanced PHP web applications. Skilled in relational database design and dynamic web development. Hands-on experience with jQuery, JavaScript, CSS, and HTML. Capable of managing new product development and enhancing existing products. Knowledge of web application architecture and backend integration. Proficiency in front-end scripting: HTML, DHTML, JavaScript, CSS, AJAX, JSON, and frameworks like jQuery. Ability to analyze and understand business requirements. Join our dynamic team and take your PHP expertise to the next level by leading high-performance projects and teams! Qualification : UG: B.Tech/B.E. - Computers, B.Sc - Computers, BCA - ComputersPG: Any Postgraduate, Post Graduation Not Required, M.Tech - Computers, MBA/PGDM - Systems, Information Technology, MCA - Computers, M.Sc - Computers

Job Summary: We are looking for a highly skilled Director of Engineering to lead our engineering teams and shape the technical strategy at Systango. As a key leader in the organization, you will be responsible for overseeing engineering efforts, guiding technical direction, and ensuring the successful delivery of scalable and high-quality software solutions. This role requires significant leadership experience in engineering, expertise in solutioning, and a passion for client engagement. You will work cross-functionally with product management, front-end development, DevOps, and sales teams to deliver on our technical vision and drive company growth. Key Responsibilities: Leadership and Team Management: Lead and Manage Engineering Teams: Oversee, mentor, and guide a large engineering team, ensuring the necessary resources, support, and professional development for team success. Recruitment and Talent Development: Attract, hire, and retain top-tier engineering talent while fostering a culture of continuous learning and growth. Performance Management: Set clear performance goals, conduct performance reviews, and provide regular feedback to drive individual and team success. Cross-functional Collaboration: Collaborate with other engineering leaders, product managers, and stakeholders to align technical initiatives with business goals. Technical Strategy and Execution: Technical Leadership: Define and drive the company s technical vision, ensuring software solutions are scalable, reliable, and high-performing. Architecture Oversight: Provide guidance on software architecture, ensuring the adoption of best practices and industry standards in system design and implementation. Code Quality and Best Practices: Establish and enforce coding standards and best practices across all engineering teams to maintain high-quality outputs. Innovation and R&D: Encourage innovation and research into emerging technologies and methodologies to enhance Systango s capabilities. Project Management and Delivery: Project Planning: Work closely with project managers and product owners to define project scope, timelines, and resource allocation. Delivery Excellence: Ensure on-time, high-quality delivery of software solutions, managing risks and resolving any issues during development. Client Engagement and Relationship Management: Engage directly with clients to understand their technical needs, propose solutions, and manage expectations. Operational Excellence: Process Improvement: Identify areas to optimize engineering processes, boost efficiency, and improve development quality. Budget Management: Develop and oversee the engineering budget, ensuring resource allocation aligns with company financial goals and objectives. Required Qualifications: Education: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Experience: 10+ years of experience in software engineering with a strong focus on backend development. 5+ years in an architecture role, leading large engineering teams in a fast-paced environment. Proven experience in client engagement and solution design. Technical Expertise: Strong proficiency in one or more technologies (e.g., Java, Python, Node.js, ReactJS) and experience with one or more cloud platforms (e.g., AWS, Azure, Google Cloud). Expertise in software architecture, microservices, API design, and database management. Experience with DevOps practices, CI/CD pipelines, and infrastructure as code. Leadership Skills: Proven ability to lead, mentor, and develop engineering teams. Strong decision-making capabilities and the ability to influence technical direction across all levels of the organization. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate complex technical concepts to non-technical stakeholders. Experience in client-facing roles and delivering technical presentations. Preferred Qualifications: Experience in the IT services industry, working with global clients across multiple sectors. Knowledge of front-end technologies and how they integrate with backend systems. Relevant certifications (e.g., AWS Certified Solutions Architect, PMP) are a plus. Be a part of a growing and innovative company that is shaping the future of digital engineering. Work alongside talented professionals and collaborate with top-tier clients. Opportunity to influence the technical direction of a forward-thinking organization and make a lasting impact. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field.

Backend Python Developer (SDE II) Indore Location: Indore, India Job Type: Full-Time | On-site Experience Level: Mid-Level (2 5 Years) Industry: Software Development / Aviation Tech Keywords: Python Developer Jobs in Indore, Backend Developer SDE II, REST API Developer, Database Design Python, SFTP Python Developer, Python Backend Jobs India Job Overview We are hiring a Backend Python Developer (SDE II) to join our growing engineering team in Indore. In this role, you will be responsible for developing, maintaining, and optimizing robust backend systems and APIs using Python. The ideal candidate has hands-on experience working with complex backend architectures and integrating third-party services. You will collaborate with frontend developers, DevOps teams, and product managers to build scalable and high-performance systems that power next-gen aviation technologies. Key Responsibilities Write efficient, scalable, and reusable Python code. Develop and maintain RESTful APIs and backend services. Integrate applications with third-party web services, including: Database updates based on business logic File interaction with remote SFTP servers via Python scripts Calling external REST APIs for various use cases Perform unit testing, debugging, and performance tuning. Design, implement, and optimize relational and non-relational databases. Translate product requirements into technical solutions. Collaborate with cross-functional teams to ensure smooth project delivery. Stay updated with the latest technologies and continuously improve skillsets. Required Skills & Qualifications 2 5 years of professional experience in Python backend development. Proficiency in building REST APIs and server-side logic. Experience with database design (SQL and/or NoSQL). Familiarity with SFTP integration, file handling, and external API consumption. Strong debugging, testing, and troubleshooting skills. Ability to write clean, modular, and well-documented code. Good understanding of software architecture, backend frameworks, and best practices. Excellent communication and collaboration skills. Bachelor s degree in Computer Science, Engineering, or related field. Preferred Qualifications (Nice to Have) Experience with cloud services (AWS, Azure, or GCP) Familiarity with containerization (Docker, Kubernetes) Understanding of CI/CD pipelines and DevOps practices Knowledge of security best practices for backend development Competitive salary and performance-based incentives Access to cutting-edge technologies and tools A real opportunity to shape the future of aviation tech A collaborative and inclusive work culture Continuous learning and career development support Join Us If you are a passionate Python backend developer ready to take ownership of your code and build impactful backend solutions, we would love to hear from you. Apply now to be a part of our tech-driven team in Indore! Qualification : Bachelors degree in Computer Science, Engineering, or related field.

E-commerce Developer Experience: Minimum 6 months of experience required. Freshers may also apply. Qualification: Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A Roles & Responsibilities: Develop, customize, and maintain E-commerce websites and applications for an optimal user experience. Implement and optimize product catalogs, shopping carts, and payment gateways. Integrate third-party APIs (payment processors, shipping providers, CRM, ERP, etc.) to enhance functionality. Ensure website security, performance, and scalability for smooth customer interactions. Develop and maintain responsive and mobile-friendly designs for accessibility across devices. Work with databases to manage product inventories, customer data, and transactions. Troubleshoot, debug, and optimize website speed and functionality to improve overall performance. Skills Required: Proficiency in E-commerce platforms like Shopify, Magento, WooCommerce, OpenCart, or BigCommerce. Strong knowledge of PHP, JavaScript, HTML, CSS, and MySQL for full-stack development. Experience with E-commerce frameworks (e.g., Laravel for custom E-commerce development). Familiarity with CMS platforms (WordPress, Drupal) and headless E-commerce solutions. Experience with RESTful APIs and third-party service integrations for added functionalities. Understanding of Payment Gateways (PayPal, Stripe, Razorpay, etc.) for seamless transactions. Knowledge of SEO, analytics, and digital marketing to enhance the online presence of E-commerce websites. Become a part of our innovative team and help shape the future of online shopping experiences! Qualification : Bachelor of Science, Bachelor of Engineering/Bachelor of Technology, B.C.A, Diploma, M.E./M.Tech, M.S., M.C.A

Senior Software Engineer (Java) Job Category: Technical Department: Engineering Job Location: Indore, India Experience Required: 6+ Years About the Role: We are seeking a highly skilled Senior Software Engineer (Java) to join our dynamic team. In this role, you will design, develop, and deliver robust, scalable, and high-quality Java-based applications. As a senior engineer, you will play a key role in ensuring technical excellence, collaborating with cross-functional teams, and contributing to the overall success of our projects. Key Responsibilities: Software Development & Design Develop and deploy enterprise-level Java applications with a focus on scalability and performance. Apply design patterns, object-oriented principles, and industry best practices in solution design. Write clean, efficient, and maintainable code while ensuring adherence to coding standards. Conduct code reviews and provide constructive feedback to team members. Architecture & Integration Design and develop RESTful APIs and microservices. Work with relational databases (MySQL) and ORM frameworks like Hibernate. Optimize application performance and ensure system reliability. Integrate third-party services and tools as needed. Collaboration & Project Execution Work closely with product managers, stakeholders, and cross-functional teams to gather requirements and deliver high-quality solutions. Participate in Agile development processes, including sprint planning, stand-ups, and retrospectives. Identify and resolve technical challenges proactively. DevOps & Deployment Implement CI/CD pipelines for automated builds and deployments. Ensure applications meet security standards and compliance requirements. Monitor application performance and optimize as needed. Continuous Improvement & Learning Stay up-to-date with emerging technologies, tools, and best practices. Recommend improvements to enhance development processes and team productivity. Foster a culture of collaboration, knowledge sharing, and innovation. Education & Experience: Bachelor s or Master s degree in Computer Science, Engineering, or a related field. Certifications in Java (e.g., Oracle Certified Professional) or cloud technologies (e.g., AWS, Azure) are a plus. 6-9 years of hands-on experience in Java development and application delivery. Skills Required: Proficiency in Java 8+, Spring Boot, Hibernate, and JPA. Experience in developing and consuming RESTful APIs and microservices. Strong knowledge of relational databases (MySQL) and familiarity with NoSQL databases (e.g., MongoDB, Redis). Hands-on experience with Git/Bitbucket, Maven, Jenkins, Docker, and Kubernetes. Familiarity with front-end frameworks like Angular or ExtJs is a plus. Solid understanding of software design principles (SOLID, DRY) and Agile development methodologies. Excellent problem-solving, communication, and collaboration skills. Experience with large-scale systems, ERP, or enterprise applications is an advantage. What We Offer: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons and work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills and contributions. 5-Day Work Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, with a collaborative, vibrant office environment. Join Serosoft today! Be a part of our dynamic team and help us build and scale world-class Java-based applications! Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field.

Business Analyst (Finance Module) Job Category: Non-Technical Department: Product Job Location: Indore, India Experience Required: 3+ Years About the Role: We are looking for a detail-oriented and strategic Business Analyst with prior experience working in finance-related domains such as banking, financial services, or with financial clients. The selected candidate will play a pivotal role in the development and implementation of our ERP software tailored for educational institutions, focusing primarily on financial modules such as fee management, budgeting, accounting, payroll, and reporting. Key Responsibilities: Understand and document business requirements from stakeholders across finance and administrative departments within educational institutions. Translate business requirements into detailed functional specifications for the ERP development team. Work closely with product managers, developers, QA teams, and end-users to ensure seamless implementation of finance-related modules. Analyze existing financial processes of educational institutions and identify areas of improvement and automation using the ERP platform. Act as a bridge between technical teams and non-technical stakeholders, ensuring accurate understanding and smooth communication. Develop and maintain process flow documents, user stories, use cases, and wireframes as needed. Assist in the creation of test plans and conduct user acceptance testing (UAT) for finance modules. Stay updated with finance trends in the education sector and ensure the ERP product meets evolving needs and compliance requirements. Education & Experience: Bachelor s degree in Finance / Accounting, Business Administration, or a related field. MBA/PGDM preferred. 3+ years of relevant experience as a Business Analyst, preferably with exposure to finance-related companies, clients, banks, or financial institutions. Skills Required: Proven experience working with or implementing ERP systems, ideally in the education or finance sector. Strong understanding of financial workflows, ledgers, budgeting, accounts payable/receivable, and payroll systems. Exceptional analytical, problem-solving, and communication skills. Proficiency in tools like MS Excel, PowerPoint, JIRA, Confluence, and basic SQL is a plus. Experience in preparing BRD, FRD, and working with Agile/Scrum methodology. Prior experience with ERP implementations for schools, colleges, or universities. Knowledge of statutory compliance and taxation applicable to educational institutions. Familiarity with EdTech platforms or academic CRMs. What We Offer: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! Join Serosoft today! Be a part of our dynamic team and help us build ERP systems that cater to the unique needs of educational institutions in the financial domain. Qualification : Bachelors degree in Finance /Accounting Business Administration, or a related field. MBA/PGDM preferred.

Position: Software Engineer Job Category: Technical Department: Engineering Job Location: Indore Experience: 5+ years About the Role: India s leading Educational ERP Software company, a Deloitte Fast 50 Company and ET Growth Champion Serosoft is looking for an experienced Software Engineer. The ideal candidate will have 5+ years of relevant experience in Java development and will be responsible for designing, developing, and maintaining high-quality software applications using Java technologies. You will collaborate with cross-functional teams, including product managers, designers, and other software engineers, to deliver innovative and scalable solutions. Key Responsibilities: 5 years of experience in application support (L3-support) of Java/J2EE applications and should have worked in REST API, JMS, etc. 2+ years of team-leading experience in production support of Java/J2EE applications. MUST have a production support attitude and aptitude. MUST have efficient troubleshooting aptitude and experience. MUST have experience working under high-pressure situations to strictly meet SLA. MUST have fixed code in application for resolving support tickets. Writing the code by strictly following the Coding Standards. Troubleshooting and resolving production support tickets and meeting SLA strictly. Must have worked on projects/products with Spring and Hibernate framework. Strong design, object-oriented, and core Java skills. Troubleshoot and resolve software defects and issues, ensuring timely resolution. Collaborate with team members to continuously improve software development processes and practices. Contribute to the documentation of software designs, technical specifications, and user guides. Provide technical support and guidance to other team members when required. Education & Experience: Bachelor s degree in Computer Science, Software Engineering, or a related field. Equivalent practical experience will also be considered. Minimum of 5 years of experience in Java Development. Skills: Solid understanding of object-oriented programming principles and design patterns. Strong proficiency in Java programming language and related frameworks (e.g., Spring, Hibernate, Spring MVC, Spring Boot). Strong knowledge of Rest API, JMS, etc. Experience with web application development using Java-based frameworks (e.g., Spring MVC, Java Servlets, JSP). Proficiency in database concepts and MySQL. Experience with version control systems (e.g., Git) and build tools (e.g., Maven, Gradle). Knowledge of software development methodologies and practices (e.g., Agile, Scrum). Strong communication and collaboration abilities, with the ability to work effectively in a team environment. Knowledge of cloud computing platforms (e.g., AWS, Azure) and related services will be an added advantage. What We Offer: Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it!

Position: Senior Manager QA Job Category: Technical Department: QA Location: Indore, Madhya Pradesh Experience: 15+ years Employment Type: Full-Time, Permanent About the Role: Serosoft, India s leading Educational ERP Software company, a Deloitte Fast 50 and ET Growth Champion, is hiring a Senior Manager QA to ensure our software and systems meet the highest standards of quality and reliability. The role focuses on delivering top-notch software products aligned with customer expectations, regulatory standards, and business objectives. Key Responsibilities: Prepare a strategy for quality product delivery. Strategize, plan, design, prepare, review, execute, monitor, and control Functional Test (positive and negative), Database Test, Regression Test, Smoke Test, Sanity Test, Performance Test (Load and Stress), UI Responsive test. Strategize, plan, design, write scripts, execute, monitor, and control automation of regression and performance tests. Plan, execute, monitor, and control defects/bugs management reporting and driving closure. Validate and reproduce production support bugs/incidents. Conduct Incident Trend Analysis, perform RCA, figure out the scope of improvements, decide actionable items, and drive implementation and closure of actionable items. Education & Experience: BE/BTech, ME/MTech (Computer Science), or MCA preferred. 15+ years in software testing (manual & automation) with 5+ years in managing testing projects. Prior experience as QA Manager or Test Architect. Expertise in SDLC, STLC, Agile processes, and performance testing. Proficient in test planning, execution, and various testing types (functional, regression, security, performance, etc.) Skilled in automation and incident trend analysis (RCA). Experience leading teams of 20+ members. Skills & Competencies: Expertise in Data-driven and Keyword-driven Testing Frameworks. Proficient in cross-browser and parallel testing with Selenium WebDriver, Cucumber, Selenium Grid, and similar tools. Strong multitasking abilities and adherence to strict deadlines. Knowledge of Mobility Testing, BDD frameworks, and CI/CD pipelines (preferred). Tools: Selenium, AutoIT, UFT, LoadRunner, JMeter, JIRA, MS Office, Git. Languages: Core Java. Technologies: HTML, XML, VB Script. Databases: MS Access, SQL Server, Oracle, MySQL, MongoDB. Operating Systems: Windows, Ubuntu, Mac OS. Learning & Growth: We support your professional development at every step. Cutting-Edge Technologies: Engage in pioneering and innovative projects. Global Opportunities: Expand your horizons & work on international assignments. Exciting Events & Outings: Enjoy vibrant celebrations and team activities. Best of Breed Compensation: Competitive pay that rewards your skills & contributions. 5 Days a Week: Embrace a healthy work-life balance. Group Health Insurance: Your health and well-being are our priority. Open Door Policy: Your ideas and feedback are always welcomed. Beautiful Office in Indore: Work in India s cleanest city, right in the heart of it! If you're a seasoned QA professional with extensive experience in leading quality assurance initiatives, we invite you to apply and be part of our dynamic team! Qualification : BE/BTech, ME/MTech (Computer Science), or MCA preferred.

Job Title: Python Developer We re looking for a highly-skilled Python Developer to join our Back-end team. As a member of our team, you will work closely with the team to develop products, brainstorm ideas, and solve problems. Skills & Qualifications Required: Experienced in Python (2.x/3.x) with knowledge of at least one web framework (Django/Flask/Odoo). Strong knowledge of OOPs. Knowledge of relational and NoSQL databases. Knowledge of asynchronous processing (Celery). Familiarity with Version Control Systems like Git or SVN. Experience in JavaScript, CSS, HTML. Good to have: Knowledge of CI/CD or cloud platforms. Good to have: Docker experience. Job Responsibilities: Write effective, scalable code. Develop back-end components to improve responsiveness and overall performance. Integrate user-facing elements into the application. Test and debug applications. Integrate data storage solutions like MySQL, MongoDB, Redis. Improve functionality of the existing system. Implement security and data protection solutions. Assess and prioritize client feature requests. Coach and train junior team members. Take responsibility for technical decisions and direction for one or more projects. Participate in project execution and client interaction.

Job Title: Java Developer As a Java Developer, you will be designing and developing solutions using a wide range of technologies. You will work closely with product teams and other engineers to ideate and design the best experience for our customers. You will have a passion to improve the software craftsmanship and constantly strive to raise the bar for the team. Job Responsibilities: High-level knowledge of the Spring Boot framework. Able to understand complex relations in JPA/Hibernate. Good understanding of NoSQL Databases (MongoDB/DynamoDB). Understanding of event-driven design. Connecting microservices to interact with databases. Excellent verbal and written communication skills. Ability to collaborate and work effectively in a team. Working in an agile environment that is challenging and constantly evolving. Able to work on microservices and good understanding of Docker. Technology Stack: Core Java, Java 8, Data Structures Spring, Spring Boot, JPA/Hibernate Web Services REST, SOAP/XML Microservices-based architecture Database knowledge PostgreSQL, MySQL, Oracle preferred Excellent verbal and written communication skills