Product Metrics Jobs in Pune

Product Manager L-1 Location: Pune | Job Type: Full-Time | Department: Product Development Eshopbox is looking for a passionate and dedicated Product Manager L-1 to help drive the development and success of our products. In this role, you'll be responsible for the entire product lifecycle, from concept through execution. You ll collaborate closely with engineering, design, sales, and marketing teams to deliver solutions that meet customer needs and drive business outcomes. Key Responsibilities Product Lifecycle Management: Oversee the entire product lifecycle, from writing specifications to collaborating with cross-functional teams (design, engineering, marketing) to launch key product features. Planning & Execution: Manage the planning, scoping, execution, and delivery of multiple product development projects. Technical Oversight: Ensure technical implementation aligns with the product requirements and overall vision. Defining Product Architecture: Define the architecture, modules, interfaces, and data systems needed to meet product requirements. Product Strategy & Metrics: Develop and execute a product strategy that aligns with business goals, using data analysis to inform product decisions. Prioritization & Decision Making: Balance customer experience, technical constraints, and business drivers to make informed trade-offs. User-Centric Design: Gain a deep understanding of user needs, problems, and desires to shape product development. Prototyping & Documentation: Create product design prototypes and develop user manuals, help guides, and other support content. Cross-functional Leadership: Lead and interact with cross-functional teams to ensure smooth product development and delivery. What You ll Need Organizational & People Skills: Strong project management capabilities and the ability to work effectively with diverse teams. Technical Background: 1+ years of experience in software or product management roles, with a focus on project/program management. Agile & Scrum: Experience working in Agile environments, particularly with scrum methodology. Industry Knowledge: Previous experience in the internet or e-commerce industry is a plus, with exposure to SaaS-based tools. Learning & Adaptability: Quick to learn new concepts and tools with a strong desire for continuous self-improvement. Communication & Teamwork: Excellent communication and collaboration skills to work across multiple teams and stakeholders.

Job Title: Quality Assurance Engineer Location: Pune Experience: 4 6 Years Qualification: B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering Job Summary We are seeking an experienced Quality Assurance Engineer with a strong background in PCB Assembly (SMT/MI), electronics manufacturing, and quality systems. The role involves ensuring product and process quality, handling root cause analysis, programming production equipment, and driving continuous improvement across the electronics manufacturing lifecycle. Key Responsibilities 1. NPI & Engineering Change Control Lead release to production activities for new products and engineering change notices (ECNs). Program and optimize equipment such as Pick & Place machines, AOI, Reflow ovens, Wave Solder Machines, ICT, and Robotic Soldering. Check and validate stencil and wave pallet suitability for new designs. Prepare PPAP and PFMEA reports with cross-functional teams (Engineering, PPC, Purchase, Production). Plan and coordinate product reliability testing. 2. PCB Assembly Quality (SMT & MI) Conduct in-line and final inspections in accordance with IPC-610 and internal standards. Develop and implement quality control procedures for all stages of PCBA production. Ensure adherence to industry and internal quality standards throughout the manufacturing process. 3. Box Build & End-of-Line Testing Oversee quality assurance in box build and final product assembly. Lead root cause analysis (RCA) for defects and customer complaints. Implement corrective and preventive actions (CAPA) to avoid recurrence. Evaluate and approve suppliers/machine vendors based on quality and capability. 4. Process Control & Audits Analyze production and quality data to identify trends, anomalies, and areas for improvement. Conduct internal audits to ensure process and documentation compliance. Maintain and enhance quality documentation including procedures, work instructions, and specifications. 5. Collaboration & Training Collaborate with R&D and design teams to ensure products are designed for manufacturability and quality. Train shop-floor and QA personnel on quality control procedures and IPC/industry standards. Maintain strong coordination with production and process teams for smooth issue resolution. 6. Workplace Safety & 5S/6S Implementation Ensure a safe work environment with zero accidents in designated areas. Uphold and improve 5S/6S practices across the quality and manufacturing areas. Key Skills & Competencies Must-Have 4 6 years of hands-on experience in PCBA manufacturing and QA. Strong knowledge of IPC standards, particularly IPC-A-610. Proficiency in PPAP, PFMEA, Control Charts, WI, and 7 QC Tools. Understanding of product/component drawings and GD&T principles. ERP experience (SAP or equivalent). Lean Manufacturing and Six Sigma Green Belt certified or equivalent. Nice-to-Have Exposure to troubleshooting of machines and PCBA programming. Certification in Quality Management (e.g., ASQ Certified Quality Engineer). Familiarity with reliability testing methods and equipment validation protocols. Performance Metrics Product defect rate and quality yield Number of successful NPI releases Audit compliance scores (internal/external) Effectiveness of RCA and CAPA closures 5S/6S implementation scores and workplace safety record Work with a leading electronics manufacturing company using the latest SMT & QA technologies Be a part of a team driving innovation, continuous improvement, and zero-defect culture Opportunities for career growth, cross-functional exposure, and professional certification support Qualification : B.E./B.Tech in Electronics, Instrumentation, or Telecommunication Engineering

Job Title: Engineering Manager Software Location: Pune Experience: 12+ Years Education: B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, or Electrical Engineering Job Summary We are seeking an experienced Engineering Manager Software to lead our embedded and application software development team. The ideal candidate will have deep technical expertise in software architecture, strong leadership capabilities, and a proven track record of delivering high-quality embedded solutions. You will drive new product development, process adherence, project execution, and team development while ensuring innovation, scalability, and customer satisfaction. Key Responsibilities 1. New Product Development Collaborate with Product Management to define software specifications and finalize GATE sign-offs. Lead the design and development of scalable and modular software architectures. Benchmark competitor products to identify differentiation opportunities. Implement latest technology trends and best practices. Ensure timely and high-quality software releases in coordination with engineering and operations teams. Drive automation in testing for operational efficiency. Review and approve design documentation, validation plans, and test reports. 2. Design Process & Standards Ensure adherence to NPD (New Product Development) process up to mass production. Enforce software coding standards, quality assurance, and documentation protocols. Set up and run structured design and code review mechanisms. Foster a culture of technical excellence, innovation, and continuous improvement. 3. Project Management Create detailed project plans and communicate timelines, milestones, and risks to all stakeholders. Track progress, manage scope, and ensure projects are delivered on time and within budget. Define and monitor project costs and resource allocations. Work with Product Management to develop product roadmaps and promotional content. Proactively identify risks and implement mitigation strategies. 4. People Management Define skill matrices and identify training needs for the software engineering team. Provide mentorship, coaching, and career development for team members. Conduct regular performance reviews with actionable feedback. Foster an open, collaborative, and engaging team culture that promotes knowledge sharing and innovation. 5. Customer Support & Technical Documentation Support application and service teams in resolving customer issues and technical queries. Provide inputs for product manuals, sample applications, and user documentation. Key Skills & Competencies Technical Skills Embedded systems software architecture Expertise in C/C++, .NET, or relevant programming platforms Familiarity with product life cycle management and design standards Strong understanding of test automation, validation, and release processes Exposure to modern DevOps tools and Agile methodologies Leadership & Managerial Skills Strategic planning and project execution Risk assessment and mitigation Strong communication and stakeholder management Talent development, mentoring, and team leadership Cross-functional collaboration and decision-making Performance Indicators On-time project delivery (Schedule Performance Index) Code quality and design defect rates Budget adherence and cost optimization Team engagement and retention metrics Customer issue resolution time Knowledge sharing and innovation contributions Lead a high-performing team at the forefront of embedded and intelligent system development. Work on impactful products with real-world applications across industries. Enjoy a collaborative culture with continuous learning, innovation, and career growth opportunities. Qualification : B.E./B.Tech or M.E./M.Tech/M.Sc. in Electronics, Instrumentation, or Electrical Engineering

Position Title: Director Customer Services Location: Pune Experience: 12+ years Education: Bachelor's Degree / MBA (Preferably in IT or Business Strategy) Company: Accops Systems Pvt. Ltd. Accops empowers organizations with secure and seamless remote access, workspace virtualization, and Zero Trust-based IT infrastructure solutions. Role Overview: Accops is looking for a dynamic and strategic Director Customer Services to lead enterprise customer success initiatives. This role is pivotal in driving customer satisfaction, retention, and long-term value realization by aligning Accops' solutions with strategic customer goals. The ideal candidate will have deep experience in customer success, IT infrastructure, cybersecurity, or virtualization technologies, with a proven ability to engage C-level stakeholders and deliver measurable business outcomes. Key Responsibilities: Act as a strategic advisor to enterprise customers, identifying and aligning business use cases with Accops solutions across verticals like BFSI, Government, Healthcare, Manufacturing, and more Drive post-sales value delivery by tracking business KPIs and proactively engaging with customers to ensure alignment with success metrics Lead and deliver data-driven QBRs (Quarterly Business Reviews) to highlight ROI, ensure solution adoption, and identify upsell/cross-sell opportunities Guide customers through technical enablement, architecture discussions, roadmap alignment, and value realization Collaborate cross-functionally with Product, Sales, Professional Services, and Engineering teams to ensure customer needs and feedback influence product direction Own strategic customer portfolios, acting as the single point of contact for senior stakeholders Develop and deliver business cases, solution roadmaps, and tailored customer success plans Champion customer advocacy by identifying opportunities for case studies, testimonials, and speaking engagements Maintain accurate records of customer interactions, engagement milestones, feedback, and business impact Technical Skills & Requirements: 12+ years of experience in Customer Success, Strategic Account Management, or Solution Consulting in the tech domain Demonstrated success in aligning complex IT solutions with tangible business outcomes Strong presence and credibility to engage and influence C-level executives Deep understanding of digital transformation trends, enterprise IT challenges, and industry-specific requirements Strong grasp of technologies in VDI, Cybersecurity, Zero Trust Security, or IT Infrastructure Analytical mindset with the ability to interpret usage data and transform insights into strategic actions Preferred Qualifications: Background in technologies such as Accops, Citrix, VMware, Omnissa, or other Secure Access/VDI solutions Experience managing large enterprise accounts or strategic portfolios as an individual contributor MBA or equivalent experience in business strategy or IT management is a plus Soft Skills & Behavioral Competencies: Excellent verbal and written communication skills Strong solution design and articulation abilities Proactive and self-driven with a customer-first approach Accountable, with a high level of ownership and responsibility Analytical and logically sound with strong problem-solving skills Flexible, multi-tasker, and quick learner in a dynamic environment Team player with collaborative leadership qualities Qualification : Bachelor's Degree / MBA (Preferably in IT or Business Strategy)

Head Service Operations Location: Pune Department: Product Management Product Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students revolutionizing online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Recognized with prestigious awards such as the Utah Business Fast 50, Silicon Slopes Hall of Fame (Software Company - 2022), and the Women Tech Council Shatter List, our all-encompassing software suite includes rent payments, insurance, leasing, maintenance, marketing, and communication tools reshaping property management worldwide. With a team of 2,200+ professionals across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup agility with enterprise stability. We prioritize transparent communication, diversity of thought, bold innovation, and collective excellence to create better living experiences globally. Role Overview Entrata is seeking a seasoned and motivated Head of Service Operations (Senior Director/Vice President level) to lead and scale our India-based operational teams. Reporting directly to the Managing Director of India, this role will partner closely with India and US leadership, including R&D, Implementation, Support, and Services. Your primary responsibility will be managing current shared services teams such as Utility Operations, Professional Services/Implementation, Support, and Marketing Services while strategically expanding operational capabilities within India. The focus will be on driving cost efficiency, process optimization, operational excellence, and sustainable growth. This position demands a proven leader with extensive experience managing high-performing teams, preferably in the SaaS industry or similar fast-paced environments. Key Responsibilities Operational Leadership: Set strategic direction and provide leadership for India-based operational teams aligned with global company goals and India-specific initiatives. Team Management: Lead, mentor, and develop a diverse group of operational professionals, fostering a culture of collaboration, accountability, and continuous improvement. Shared Services Growth: Plan and execute the transition of additional operational functions to India, targeting cost efficiencies, process improvements, and service-level enhancement. Operational Excellence: Implement best practices and leverage technology to improve productivity, streamline workflows, and enhance service quality. Budget & Financial Oversight: Manage the operational budget, optimize resource allocation, and ensure maximum ROI. Cross-Functional Collaboration: Partner with leadership across India and the US including R&D, Implementation, and Support to integrate operations seamlessly. Vendor & Partner Management: Oversee vendor relationships, enforce service level agreements, and control costs effectively. Performance Monitoring: Define KPIs and metrics, regularly reporting operational performance to senior leadership. Compliance & Risk Management: Ensure adherence to relevant regulations and internal policies while proactively managing operational risks. Talent Acquisition & Development: Lead hiring efforts and talent development to build a strong, scalable operations team. Minimum Qualifications Bachelor s degree in a relevant discipline. 15+ years of progressive experience in operations management. Proven success building and leading high-performing, geographically dispersed teams. Deep understanding of shared services models and operational transition experience. Strong capability managing multiple technical and operational functions aligned to corporate objectives. Excellent cross-functional collaboration skills across global teams. Advanced analytical, problem-solving, and decision-making abilities. Outstanding communication, interpersonal, and presentation skills. Experience managing operations in a global, multi-time zone environment. Familiarity with India s business environment and regulatory landscape. Preferred Qualifications MBA or other advanced degree. SaaS industry experience. Knowledge of relevant SaaS platforms and technologies. Demonstrated success in transitioning operations to cost-effective locations. Experience in vendor management and financial reporting. Expertise in operational excellence methodologies (Lean, Six Sigma, etc.). Proven track record of scaling operations in high-growth companies. In-depth understanding of compliance standards and regulatory requirements. Lead and grow a key operational hub within a leading global proptech company. Collaborate with innovative, diverse teams across multiple continents. Influence the development of scalable, efficient operational models. Access to ongoing professional growth opportunities in a dynamic environment. Qualification : Bachelors degree in a relevant discipline

Reporting Analyst Location: Pune Department: Research and Development Software Development Employment Type: Full-Time About Entrata Founded in 2003 by visionary college students transforming online rent payments, Entrata has grown into a global leader serving property owners, managers, and residents. Our award-winning software suite covers rent payments, insurance, leasing, maintenance, marketing, and communications reshaping property management worldwide. With over 2,200 team members globally across offices in Utah, Texas, India, Israel, and the Netherlands, Entrata blends startup innovation with enterprise stability. We value transparent communication, diversity of thought, boldness, resilience, and collective excellence to create better living experiences. Role Overview Entrata is seeking a highly analytical and detail-oriented Reporting & Metrics Analyst to join our R&D team. In this role, you will design and maintain the reporting infrastructure that drives operational transparency and accountability across the product development lifecycle. You will collaborate closely with Product, Engineering, and Product Marketing teams to provide real-time insights into requirement tracking, release readiness, internal tool adoption, and go-to-market asset status. The ideal candidate has deep expertise in Domo, strong SQL skills, and familiarity with Jira schema and Agile workflows. Your passion for building intuitive dashboards, surfacing actionable metrics, and automating reporting will enable scalable, data-driven decisions. Key Responsibilities Design, develop, and maintain dashboards in Domo that track SDLC progress, release health, and adoption metrics. Ensure Jira data integrity by maintaining consistent tagging, statuses, and structures for epics and user stories. Write custom SQL queries to create calculated metrics, join datasets, and implement audit flags. Monitor data freshness and proactively alert teams to any inconsistencies or missing inputs. Track and report on product requirements planning and execution, including ownership and release eligibility. Provide visibility into internal communications deliverables, such as product updates, launch decks, and customer enablement content. Analyze usage and adoption metrics for internal tools (e.g., support agents, documentation platforms). Collaborate with Product Marketing to define standardized reports for quarterly planning, user conferences, and release briefings. Automate reporting workflows to minimize manual effort and maximize accuracy. Deliver regular reporting packages to R&D and cross-functional leadership teams. Minimum Qualifications 2+ years of experience in analytics or reporting within software, product, or data operations environments. Strong hands-on experience creating dashboards in Domo. Proficient in SQL for querying and manipulating complex datasets. Familiarity with Jira data structures, issue hierarchies, and Agile methodologies. Detail-oriented with a strong commitment to data quality and reporting accuracy. Excellent communication skills, with the ability to clearly document insights and enable stakeholders. Ability to manage multiple stakeholders and priorities in a fast-paced setting. Preferred Qualifications Experience reporting on product development, SDLC, or Agile delivery metrics. Background supporting go-to-market deliverables or product marketing functions. Familiarity with support analytics or customer experience platforms (e.g., Zendesk, internal AI tools). Comfortable collaborating with distributed teams and using remote collaboration tools.

Job Title: Staff Software Development Engineer in Test (SDET) Company: Druva Location: Pune, India About Druva: Druva is the autonomous data security company that puts data protection on autopilot. Our 100% SaaS, fully managed platform safeguards and recovers data from all threats, ensuring availability, confidentiality, and integrity. Trusted by over 6,000 customers, including 65 of the Fortune 500, Druva delivers autonomous protection, rapid incident response, and guaranteed data recovery backed by our $10 million Data Resiliency Guarantee. As the security landscape evolves, Druva remains at the forefront, defending business-critical data in today s interconnected world. About the Cloud Platform Team: The Cloud Platform team is the backbone of Druva s SaaS operations. We design and build key features that serve both customer-facing products and internal stakeholders, playing a crucial role in scaling Druva s architecture. Our focus spans Druva Cloud Platform, Product-Led Growth (PLG), MSP Solutions, Ecosystem & Integrations, Licensing, Billing, and Revenue Systems. Together, we ensure Druva s platform is robust, scalable, and ready for the future. Role Overview: We are looking for a talented Staff SDET with 3-5 years of experience specializing in Python-Selenium automation. You will design and develop automation frameworks, create comprehensive test plans, and ensure the quality of Druva s web applications. The ideal candidate has a strong foundation in QA principles and hands-on experience in automation frameworks, along with a passion for delivering high-quality software. Key Skills & Experience: 3-5 years of experience in automation testing. Proficient with Python-Selenium, pytest, and Robot Framework. Familiarity with Unix/Linux environments, Docker, CI/CD pipelines, and version control systems like SVN/Git. Strong knowledge of automation testing principles, manual testing concepts, and various testing methodologies. Experience working with SQL databases such as MySQL, Oracle, PostgreSQL RDS. Ability to quickly analyze test failures and trace issues to product or automation code. Experience with test management tools such as X-Ray. Desirable: Exposure to AWS cloud ecosystem. Experience working within Agile frameworks such as Scrum, including story breakdown and story pointing. Responsibilities: Develop detailed test plans for medium to large-scale features. Design and enhance automation frameworks to support feature test automation. Maintain and extend existing automation suites, writing new test cases and fixing broken tests. Participate actively in test case and code reviews. Engage in bug triaging and track quality assurance metrics. Identify bottlenecks in QA processes and recommend improvements. Soft Skills: Excellent communication and teamwork abilities. Strong problem-solving skills with keen attention to detail. Ability to prioritize tasks and deliver results in a fast-paced environment. If you re passionate about quality engineering and eager to contribute to a cutting-edge cloud security platform, join us at Druva and help build the future of autonomous data protection.

Job Title: Senior Partner Marketing Manager Company: Druva Location: Pune, Maharashtra, India About Druva: Druva is the autonomous data security company that puts data protection on autopilot with a 100% SaaS, fully managed platform designed to secure and recover data from all threats. The Druva Data Security Cloud guarantees data availability, confidentiality, and fidelity, delivering autonomous protection, rapid incident response, and assured data recovery. Trusted by over 6,000 customers including 65 of the Fortune 500 Druva leads in defending business data in today s connected world. With a $10 million Data Resiliency Guarantee, Druva ensures customer data is protected against every cyber threat. Role Overview: We are looking for a Senior Partner Marketing Manager to lead and energize participation in Druva s global Partner+ program. This role focuses on partner activation, engagement, and enablement to maximize channel sales revenue worldwide. You will collaborate with internal teams and external partners to strengthen Druva s channel ecosystem. Reporting to the Director of Partner Marketing, you will be a vital member of the Global Partner and Field Marketing team. Key Responsibilities: Partner Program Strategy & Management: Develop and drive clear communications to align partners with Druva s business goals and define clear success paths. Manage the Partner+ program structure, including partnership tiers, benefits, incentives, and rewards. Monitor partner compliance, track performance metrics, and oversee certification completions and other program requirements. Maintain strong two-way communications with Druva s global channel leadership. Design and deliver partner enablement programs that boost activation, deal closures, engagement, knowledge, and sales effectiveness. Oversee external engagement platforms such as PRM, LMS, ON24, gifting/loyalty, and data analytics tools. Collaborate with internal teams to optimize partner program effectiveness and platform utilization. Partner Portal Management: Own the end-to-end management and continuous enhancement of the Partner Portal. Work closely with internal stakeholders to create, update, and distribute relevant content including enablement tools, playbooks, integrations, and sales resources. Analyze portal analytics and partner engagement metrics to identify opportunities for improvement. Coordinate with IT, operations, and third-party vendors to enhance portal functionality and user experience. Required Qualifications & Experience: 5+ years of experience in channel enablement, partner management, or related fields. Proven experience managing partner portals and enablement technologies. Strong knowledge of channel sales models, partner ecosystems, and B2B sales cycles. Excellent project management and communication skills. Ability to analyze data and translate insights into actionable partner program improvements. Proficiency with CRM, PRM, and LMS platforms (e.g., Salesforce, Impartner, Seismic). Demonstrated success collaborating cross-functionally with sales, marketing, product, and IT teams. Preferred Skills: Experience in SaaS, technology, or IT-related industries. Familiarity with partner incentive models, including rebates, deal registration, and MDF programs. Expertise in partner community building and engagement strategies. If you thrive in a dynamic environment and enjoy driving partner success through strategic marketing and enablement, this role offers a unique opportunity to make a global impact at Druva.

Delivery Manager Engineering (Pune) Job Type: Full-Time Department: Engineering Experience Level: 5+ Years Location: Pune, India About the Role: We re seeking an experienced Delivery Manager to lead the successful execution of agile software projects across multiple teams and clients. If you have a strong technical foundation, a passion for cloud-based solutions, and proven experience in managing software delivery, this is the role for you. Key Responsibilities: Lead and manage end-to-end agile product deliveries across multiple client engagements Translate technical designs and architecture into actionable delivery plans Collaborate with engineers to define and implement scalable solutions on Amazon Web Services (AWS) and Microsoft Azure Contribute to feature design and implementation of critical end-to-end solutions Standardize engineering best practices and drive code quality through reviews and mentoring Own delivery timelines, project milestones, and client satisfaction metrics Technical Skills Required: Strong grasp of computer science fundamentals algorithms, data structures Hands-on understanding of networking (TCP/IP, ports, firewalls) and database design (schema, indexing) Experience with SQL and NoSQL databases (e.g., MySQL, MSSQL Server, DynamoDB, CosmosDB) Minimum 5 years of hands-on programming experience Minimum 3 years of project management experience in web development Proficiency in Agile methodologies and tools (e.g., Jira, Trello) Soft Skills & Qualities: Strong ownership mindset with the ability to take initiative and drive solutions Excellent interpersonal and stakeholder management skills Clear and confident communication skills Ability to quickly build trust and rapport with internal teams and clients Passionate about agile delivery excellence and continuous learning Be part of a forward-thinking company delivering scalable cloud solutions Lead strategic projects in a high-growth, collaborative environment Build and mentor agile teams, influencing engineering culture and product success

Job Title: Business Development Manager Experience: 10+ Years Location: Kharadi, Pune Role Overview We are seeking an accomplished and results-driven Business Development Manager to lead our sales efforts in IT services and solutions. The ideal candidate will bring deep domain knowledge, a strong industry network, and a proven track record in driving revenue growth across global markets. This is a strategic role focused on expanding our footprint in sectors such as BFSI, Manufacturing, Retail, Food Processing, and Pharma. Key Responsibilities Sales Strategy & Planning Develop and execute robust sales strategies aligned with organizational goals. Identify high-growth markets, key technology segments, and new business opportunities. Focus on expanding our presence across technology platforms and marketplace verticals. Lead Generation & Client Acquisition Drive the entire sales cycle from prospecting and lead generation to deal closure and client onboarding. Engage senior decision-makers (CXOs, IT Heads, etc.) with compelling pitches for IT solutions including software development, cloud services, ERP systems, and AI/ML services. Conduct high-impact business meetings and presentations across target industries. Client Relationship Management Build and nurture long-term client relationships by offering tailored solutions and reliable after-sales support. Act as a trusted advisor to clients, ensuring a strong feedback loop and high customer satisfaction. Revenue Growth & Account Management Meet or exceed sales targets through a combination of strategic account mining and new business hunting. Drive consistent revenue generation across multiple service lines and customer segments. Market Research & Analysis Conduct market intelligence and competitor analysis to inform sales strategy and positioning. Adapt go-to-market strategies based on evolving industry trends and client needs. Cross-Functional Collaboration Work closely with marketing, technical, pre-sales, and delivery teams to ensure seamless client experience. Channel client feedback to internal teams to support product and service enhancements. Sales Reporting & Forecasting Deliver accurate sales forecasts, performance reports, and pipeline visibility to leadership. Monitor sales metrics and KPIs to adjust execution strategies in real time. Industry Engagement & Networking Represent the company at industry events, trade shows, and conferences to enhance brand visibility. Leverage your professional network and industry forums to drive lead generation and business expansion. Required Skills & Qualifications Experience: 10+ years in business development, sales, or lead generation within IT services. Industry Expertise: Deep understanding of BFSI, Manufacturing, Retail, Pharma, and Food Processing verticals, with exposure to global delivery models and captive centers (GCCs). Technical Acumen: Familiarity with Salesforce, SAP, ERP systems, AI/ML technologies, and custom software solutions. Stakeholder Management: Proven experience engaging CXOs, founders, IT heads, and procurement leaders. Tools Proficiency: Comfortable using MS Office and CRM platforms such as Salesforce. Sales Skills: Self-starter with a hunter mindset, capable of independently generating and closing opportunities in international markets. Communication: Excellent command of English; proficiency in foreign languages is a strong plus.

Customer Success Specialist Location: Pune, India Experience: 2+ years Job Type: Full-Time (On-site, US Shift) About ProMobi Technologies ProMobi Technologies is a leading Enterprise SaaS company based in Pune, India. Their product portfolio includes Unified Endpoint Management (UEM), Push-to-Talk communication, Consumer Finance, and HaaS. A key product, Scalefusion, provides cloud-based MDM solutions trusted by startups and Fortune 500 companies alike. About the Role As a Customer Success Specialist for Scalefusion, you'll play a critical role in managing the post-sales customer lifecycle. You ll be the bridge between customers and internal teams, ensuring a smooth onboarding experience, driving product adoption, and ultimately maximizing customer satisfaction and retention. Key Responsibilities Relationship Management: Serve as the primary point of contact for customers, providing ongoing support and strategic guidance. Customer Onboarding & Training: Guide new customers through product setup, deliver training sessions, and ensure early success. Support & Troubleshooting: Address user issues, resolve product-related queries, and coordinate with tech teams when necessary. Usage Monitoring: Analyze product usage trends to detect problems early and suggest optimization strategies. Revenue Growth: Identify upsell and cross-sell opportunities aligned with customer goals. Customer Advocacy: Relay feedback and feature requests to internal teams, acting as the customer s voice. Retention: Drive customer engagement and loyalty through consistent communication and value delivery. What You Bring Education: Bachelor s degree in Business, Marketing, or related field (or equivalent experience). Experience: 1 2 years in a customer-facing role, ideally in Customer Success or Account Management. Communication: Excellent verbal and written communication skills, with the ability to simplify complex technical concepts. Tools: Familiarity with CRM and ticketing platforms like Hubspot or Jira. Mindset: Empathetic, proactive, customer-centric, and comfortable working in a target-driven, fast-paced SaaS environment. Availability: Willingness to work US business hours (India night shift) from the Pune office. Bonus Skills Experience in the SaaS industry Understanding of Customer Success practices and metrics Multilingual communication abilities Qualification : Bachelors degree in Business, Marketing, or related field (or equivalent experience)

Software Engineering Manager Continuous Product Delivery (CPD) Location: Pune, India About the Team & Role As an Engineering Manager in the CPD Pune team, you will lead multiple software engineering teams focused on delivering long-term stability and exceptional customer experience for Rubrik s on-premise data backup and management platform. You will combine strong technical expertise with empathetic leadership to build high-performing teams and foster a culture centered on customer success and product quality. In this role, you will own the accountability for driving product stability, quality improvements, and successful roadmap delivery. You will collaborate closely with product managers, support teams, and other engineering leaders across India and the US, championing customer-centricity and continuous improvement. Key Responsibilities Hire, build, and grow strong, high-performing engineering teams. Lead by example with hands-on technical and operational involvement. Establish a culture of excellence, accountability, and customer focus. Collaborate with customers and support to troubleshoot and prioritize issues. Partner with Product Management and stakeholders to plan and deliver product roadmaps end-to-end. Drive metrics-driven initiatives to improve key performance indicators such as MTTR (Mean Time To Recovery) and reduce customer-found defects. Work with engineering leadership to improve product quality through fixes, tooling, and documentation. Manage project planning and prioritization, balancing roadmap delivery with operational needs. Mentor and coach engineers and senior contributors to maximize their growth and performance. Effectively handle customer escalations, leading from the front to ensure quick resolution. Qualifications & Skills Bachelor s degree in Computer Science or equivalent engineering discipline. 14+ years of industry experience with 2+ years in engineering management roles. Proven experience in solving complex problems and leading large-scale projects in distributed systems, preferably in storage, data protection, or security domains. Demonstrated ability to build and develop engineering teams. Strong communication skills, both written and verbal. Experience delivering enterprise-grade products with high quality standards. Skilled in managing hot customer escalations and driving quick turnarounds. Comfortable working with stakeholders across India and US time zones. About Rubrik Rubrik (NYSE: RBRK) is dedicated to securing the world s data through its Zero Trust Data Security platform. Powered by machine learning, Rubrik Security Cloud protects data across enterprise, cloud, and SaaS applications ensuring data integrity, availability, and resilience against cyberattacks and operational disruptions. Qualification : Bachelors degree in Computer Science or equivalent engineering discipline

Job Title: Senior Marketing Manager Location: Pune, India Employment Type: Full-Time About the Role We are seeking a Senior Marketing Manager to join our dynamic team in Pune. This role is perfect for a strategic thinker with hands-on experience in driving marketing campaigns and shaping brand positioning. As a Senior Marketing Manager, you will craft strategies for multiple marketing teams, including Digital, Advertising, Communications, and Creative, while ensuring a unified brand message across all efforts. Your work will directly contribute to expanding our market share and enhancing our brand s presence. Key Responsibilities Craft Marketing Strategies: Lead and design marketing strategies for all teams Digital, Advertising, Communications, and Creative to align with overall business goals. Branding & Positioning: Develop and execute branding, positioning, and pricing strategies that resonate with our target audience. Brand Consistency: Ensure that the brand message is clear, consistent, and aligned across all communication channels and marketing efforts. Analyze Consumer Behavior: Leverage consumer insights to identify customer personas, and tailor marketing efforts accordingly. Market Expansion: Identify opportunities to reach new market segments and help expand market share. Monitor Competitors: Keep a close eye on competitors activities, including acquisitions, pricing strategies, and new product launches. Sales and Marketing Collaboration: Coordinate closely with sales teams to boost brand awareness and drive customer engagement. Strategic Planning: Participate in the quarterly and annual planning of company objectives and help set priorities for the marketing team. Required Skills and Qualifications Proven Work Experience: Extensive experience as a marketer, preferably with experience working in a startup environment. Marketing Campaigns: Experience in running successful marketing campaigns across multiple channels. Digital Marketing Knowledge: Solid understanding of web analytics and tools like Google AdWords. CRM Expertise: Hands-on experience with CRM software to analyze customer data and enhance targeting. Leadership Skills: Strong leadership capabilities to set priorities, manage a team, and achieve marketing goals. Analytical Mindset: A data-driven approach with the ability to analyze marketing metrics and make informed decisions. Education: A BBA or MBA in Marketing or a relevant field. Opportunity to work with a high-growth startup and shape its marketing strategy from the ground up. Collaborative and innovative environment with the chance to make a significant impact. Competitive salary and benefits package. If you're ready to lead marketing initiatives that drive business growth and brand recognition, we would love to have you on board in Pune!

About Talentica Software: Talentica Software is a specialized software development firm founded by industry veterans and IIT Bombay alumni. We excel in helping startups build innovative products by leveraging cutting-edge tools and technologies to solve real-world challenges. Over the past 21 years, we ve collaborated with over 180 startups, primarily in the US, and have contributed to numerous successful exits. In 2022, Talentica Software was recognized by Great Place to Work as one of India s Great Mid-Size Workplaces. What We re Looking For: We are seeking a meticulous and detail-oriented QA Specialist who is passionate about ensuring data quality. You will work closely with our analytics team to design and execute robust QA processes, validate data pipelines, and automate repetitive QA tasks. Your contributions will play a crucial role in delivering accurate, reliable, and high-quality solutions. If you enjoy solving problems, automating processes, and ensuring data integrity, this role is tailor-made for you! What You ll Be Doing: As a QA Specialist, your responsibilities will include: Designing and implementing comprehensive QA processes for data and analytics deliverables. Validating end-to-end data pipelines, including data sources, ETL processes, data extracts, calculations, visualizations, and application interfaces. Conducting functional, regression, performance, and tolerance-range testing across reports and data systems. Simulating end-user interactions to ensure a smooth user experience with analytics outputs. Validating application tracking functionalities, including data collection through app usage. Verifying calculations and metrics in BI tools like Tableau, Power BI, and others. Performing database validation using SQL (Oracle, BigQuery) and NoSQL (MongoDB) systems. Automating recurring QA tasks in the analytics/BI environment where possible. Identifying, documenting, and tracking data quality issues and discrepancies. Collaborating with cross-functional teams including data engineers, BI developers, and product managers to ensure high-quality analytics deliverables. To Succeed in This Role, You Should Have: Qualifications: BE/B.Tech degree from top engineering institutions such as IIT, NIT, BITS, VJTI, or equivalent. Experience: 2+ years of experience in QA, data validation, or analytics testing. Technical Skills: Hands-on experience testing in BI tools environments. Proficiency in SQL, with experience in Oracle and BigQuery (preferred). Familiarity with NoSQL databases like MongoDB (a plus). Experience with regression testing and simulating user interactions in BI tools. Bonus Points If You Have: Knowledge of scripting languages like R or Python. Experience in automation testing in analytics or BI environments. Familiarity with Databricks. Soft Skills: Strong communication skills, with the ability to collaborate effectively across teams. Ability to present complex findings to both technical and non-technical stakeholders. What You ll Find at Talentica: Innovative Culture: We focus exclusively on cutting-edge development, not routine maintenance. Our technological expertise sets us apart. Endless Learning Opportunities: This is a place to grow. You ll have access to constant learning opportunities and stay updated on the latest trends in technology. Talented Peers: Work with brilliant professionals from India s top engineering colleges (IITs, NITs, and more). Work-Life Balance: We value flexibility and offer remote work options and flexible schedules to ensure a healthy work-life balance. Great Culture: 82% of our employees recommend Talentica to their peers (according to Glassdoor). We pride ourselves on our supportive and collaborative work environment. Recognition & Rewards: We celebrate success and ensure that your contributions are recognized and appreciated. If you re passionate about ensuring data integrity, automating processes, and solving problems in a fast-paced, innovative environment, we d love to hear from you. Qualification : BE/B.Tech from IIT, NIT, BITS, VJTI, or any other top Indian engineering college.

Join Entrata: Lead the Charge in Transforming Property Management Software Position: Product Owner Location: Pune, India About Entrata Since 2003, Entrata has been at the forefront of revolutionizing property management. What began as a group of visionary college students changing the way rent is paid online has grown into a global leader in the industry. Our award-winning software suite spans rent payments, insurance, leasing, maintenance, marketing, and communication tools, and we continue to reshape the landscape of property management worldwide. With over 2200+ team members across the globe, from Utah to Texas to India, Entrata blends the energy of a startup with the stability of an established leader. Our values of innovation, transparency, and teamwork drive everything we do. If you re looking for an opportunity to make a tangible impact in an exciting industry, Entrata is the place for you. Position Overview: Product Owner Entrata is seeking a Product Owner to drive the development and delivery of innovative product features that will enhance the customer experience, streamline logistics processes, and optimize delivery operations. As a core member of our product team, you ll work closely with cross-functional teams, including UX designers, software architects, and developers, to deliver top-notch software solutions. If you re passionate about making a difference and have a background in product ownership or business analysis in a software environment, this role is for you. What You ll Do: Shape the Product Roadmap: You will develop and execute the product roadmap for delivery-related features, ensuring alignment with business objectives and customer needs. Manage Backlogs & Prioritize: Define and prioritize product requirements, user stories, and acceptance criteria. Organize and maintain the product and team backlogs to keep the development teams on track. Collaborate Across Teams: Work with stakeholders across development, customer success, and UX teams to ensure smooth communication and timely product delivery. Translate User Needs into Features: Connect with different user personas, understand their tasks, and work closely with the UX teams to capture their requirements. Drive Product Evolution: Study competing products and features, identify industry trends, and inform product development based on your findings. Oversee Product Lifecycle: Manage the development, testing, and release of product features, ensuring that quality is maintained and deadlines are met. Continuous Improvement: Analyze product performance metrics and gather customer feedback to continuously iterate on and improve product features. Act as the Subject Matter Expert: Provide expert guidance on delivery operations to internal teams and clients, supporting them with insights and best practices. Stay Ahead of the Curve: Stay updated on industry best practices and technological advancements in delivery management to ensure Entrata s products remain cutting-edge. What You Bring: Education & Experience: A Bachelor s degree in Computer Science, Engineering, or a related field. You bring 3+ years of experience in product management or a related role, preferably in the software industry. Agile Expertise: You are familiar with agile development methodologies and tools (such as Jira), and you can apply them to optimize delivery processes. Clear Communication: You excel in written and verbal communication, with the ability to translate complex requirements into actionable plans and articulate them clearly to stakeholders. Analytical & Problem-Solving Skills: You have a strong ability to analyze data and solve problems, ensuring that product features meet the highest standards of quality. Collaboration Skills: Your ability to work with cross-functional teams is unmatched. You understand how to leverage the collective expertise to deliver exceptional results. Nice to Have: SaaS Experience: Experience working in the SaaS industry or with property management software is a plus. Certifications: You hold relevant certifications like CBAP, SAFe for PO, or Design Thinking for Product Management. SQL Knowledge: Familiarity with optimizing SQL queries and understanding database triggers is an advantage. Data Tools Proficiency: Experience with product analytics and data visualization tools like Amplitude, Tableau, or Power BI. Property Management Insight: Any experience or understanding of the property management industry will help you hit the ground running. Career Growth: Entrata fosters a Be valued, Create value culture, empowering you to grow both personally and professionally. Health & Wellness: Choose from world-class medical, dental, vision insurance, plus life assistance programs to keep you and your family covered. Work-Life Balance: Enjoy generous time off to recharge and prioritize your well-being. Financial Stability: Take advantage of RSUs, ESPP, retirement plans, and more to secure your future. Collaborative Culture: We believe in the power of teamwork and diversity. At Entrata, we encourage innovative thinking, personal development, and mutual respect. Entrata isn t just a place to work it s a place to grow, to innovate, and to help shape the future of property management. If you're ready to join a dynamic team that s making a difference on a global scale, we d love to hear from you. Qualification : Bachelors degree in computer science, engineering, or a related field.

About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a global leader in kitchen and laundry appliances, dedicated to improving life at home for families around the world. With a commitment to purposeful innovation and an iconic brand portfolio including Whirlpool, KitchenAid, Maytag, Consul, Brastemp, Amana, Bauknecht, JennAir, Indesit, and InSinkErator we combine cutting-edge technology with decades of expertise. In 2023, we reported approximately $19 billion in annual sales, supported by 59,000 employees and 55 manufacturing and technology research centers globally. Learn more at WhirlpoolCorp.com. About the Team Our Quality Assurance team plays a critical role in ensuring the highest product standards for our customers. This team works closely with suppliers to maintain quality, improve processes, and resolve issues quickly and effectively. From new product launches to ongoing supplier development, we partner with internal teams and external suppliers to drive a culture of excellence. About the Role As a Supplier Quality Engineer/Manager, you will be responsible for ensuring the performance and quality of direct material suppliers across Asia and IPO supply chains. You will lead new product integration (NPI) and existing product improvements (EPI) by driving supplier development processes, solving escalated quality issues, and collaborating closely with global teams. Your work will directly impact the quality and reliability of Whirlpool products delivered to millions of homes. Key Responsibilities Partner with suppliers to ensure flawless new product launches. Lead supplier quality processes for NPI and EPI projects, including APQP (Advanced Product Quality Planning) and PIQ (Purchase Item Qualification). Drive supplier performance improvement initiatives through data analysis, root cause identification, and action planning. Manage and resolve escalated quality issues through structured problem-solving processes like 8D. Conduct supplier process audits and risk assessments to identify improvement opportunities. Collaborate with global cross-functional teams to align supplier quality processes and ensure consistency. Provide training to suppliers on Whirlpool s quality systems, tools, and expectations, fostering a Zero Defect culture. Track, analyze, and report on supplier performance metrics such as SIR, PPM, and CAL. Participate in supplier qualification reviews and witness critical sample builds during new product launches. Champion Critical Parameters Management (CPM) to ensure focus on key product characteristics that impact performance and customer satisfaction. Education: Bachelor s degree in Mechanical Engineering (or related field). Experience: 7-10 years in Supplier Quality within Automotive, Home Appliances, or Consumer Durables industries. Technical Skills: Strong understanding of quality tools like APQP, PPAP, FMEA, SPC, MSA. Proficient in data analysis and statistical process control (SPC). Experience working directly with suppliers on quality improvement and new product launches. Certifications (Preferred): Six Sigma Green/Black Belt. Certified Quality Management Systems (QMS) Auditor. Soft Skills: Strong communication and relationship-building skills. Ability to collaborate across cultures and global teams. Analytical mindset with a proactive approach to problem-solving. Passion for driving quality excellence and continuous improvement. Work for a globally recognized Fortune 500 company. Collaborate with talented professionals from around the world. Be part of an innovative environment that values bold ideas and smart solutions. Enjoy a diverse and inclusive workplace where your voice matters. Contribute directly to products that improve life at home for millions. If you are passionate about quality, thrive in a collaborative environment, and are ready to drive supplier excellence in a globally respected organization, apply today! Qualification : Bachelors degree in Mechanical Engineering (or related field).

About Whirlpool Corporation Whirlpool Corporation (NYSE: WHR) is a leading global kitchen and laundry appliance company, dedicated to improving life at home and inspiring generations with our iconic brands. Our brand portfolio includes Whirlpool, KitchenAid, JennAir, Maytag, Amana, Brastemp, Consul, and InSinkErator. In 2023, Whirlpool reported approximately $19 billion in annual sales, with a global team of 59,000 employees and 55 manufacturing and technology research centers. Learn more at WhirlpoolCorp.com. About the Team Join our global software development team responsible for building innovative software solutions for Whirlpool s smart and connected appliances. As part of a world-renowned electronics organization, you will collaborate with international teams to deliver high-quality, cutting-edge software that powers next-generation products across our global portfolio. Role Summary Analyst Software Developer (Connectivity/IoT) We are seeking a talented Analyst Software Developer to design and develop connectivity software components that seamlessly integrate into our appliance platforms. This role will lead the integration of SDKs and consumer-facing UX/UI requirements, delivering premium user experiences for our high-end appliance range. You will also play a key role in developing a software platform to support machine learning capabilities and deliver enhanced value-added services through Whirlpool s IoT ecosystem. Key Responsibilities Develop innovative solutions to detect, diagnose, and resolve appliance issues through smart diagnostic systems. Architect and design IoT applications that enable advanced appliance connectivity and remote functionalities. Build user-friendly connectivity features, enhancing product interaction through seamless mobile app integration. Implement wireless communication protocols and design robust solutions for remote appliance control and monitoring. Ensure adherence to coding standards and best practices, contributing to a culture of high-quality software development. Drive technical problem-solving by providing creative, scalable solutions and mentoring team members. Participate in code reviews, technical design discussions, and functional reviews to ensure software quality. Develop automated unit tests and maintain software quality metrics throughout the development lifecycle. Integrate software into appliances, enhancing product functionality, connectivity, and overall user experience. Minimum Qualifications Bachelor s or Master s Degree in Electronics Engineering, Computer Engineering, Computer Science, or Electrical Engineering. 6 - 10 years of relevant experience in Automotive (Dashboard/Infotainment), Appliance Industry, or related fields. Preferred Skills & Experience Strong understanding of computer science fundamentals, including data structures, algorithms, and object-oriented design. Expertise in Networking and Communication Protocols, including IoT protocols (MQTT, CoAP) and wireless standards (BLE, Zigbee, Wi-Fi), along with a deep understanding of TCP/IP stack. Hands-on experience with communication interfaces such as UART, SPI, I2C, and CAN. Proficiency in C/C++, JavaScript, Java, Python, and Shell Scripting. Familiarity with ARM Cortex and multi-core microcontroller architectures. Experience developing for RTOS, Linux, and Android, with strong multi-process/multi-threading capabilities. Expertise in BLE and Wi-Fi-based IoT application development. Experience optimizing performance and memory usage for embedded systems. Skilled in developing connectivity components that link appliances to IoT platforms. Proficient in version control systems like Git. Strong background in software design for 32-bit microcontrollers. Ability to adapt quickly to new languages, tools, and development environments. Additional Preferred Qualifications 6+ years of experience in developing applications within the connectivity/IoT domain. Proven expertise in wireless communication protocols. 8+ years of hands-on experience in embedded systems development. Strong understanding and practical knowledge of BLE/Wi-Fi stacks. Experience in performance and memory optimization for embedded platforms. At Whirlpool, you will be part of an innovative team shaping the future of connected appliances, working on cutting-edge technologies that enhance millions of lives every day. If you re passionate about building smarter, more intuitive products, we d love to have you on board. Qualification : Bachelors or Masters Degree in Electronics Engineering, Computer Engineering, Computer Science, or Electrical Engineering.

Job Overview: We are looking for a Customer Success Specialist (CSS) to join our team. In this role, you will be responsible for ensuring customer satisfaction throughout the post-sales lifecycle, focusing on customer adoption, support, program optimization, and expansion. The CSS will closely align with customers business objectives, ensuring that our solutions help them achieve their strategic goals. This role requires strong relationship-building skills, an analytical mindset, and the ability to collaborate effectively with cross-functional teams. Key Responsibilities: Onboarding Support: Collaborate with the Sales Team to ensure smooth onboarding for customers, facilitating a seamless go-live process and introducing them to the product. Ensure that customers understand the value and functionality of the solution from the start. Customer Experience Design: Work with customers to design tailored Customer Experience programs that align with the product capabilities and their strategic business goals. This ensures ongoing value and fosters long-term customer satisfaction and growth. Account Escalations & Support: Address customer issues promptly, whether they arise from alerts, red flags, or direct customer inquiries. Ensure timely resolution of critical issues or overdue support tickets to maintain customer satisfaction. Customer Renewals & Growth: Proactively identify and prioritize resources based on perceived risk, growth potential, strategic value, and the renewal timeline. Support customers to ensure their continued use of our solutions and increase renewal rates. Customer Adoption Monitoring: Monitor adoption rates for assigned accounts, providing insights to customers about their usage patterns. Share valuable feedback with the Sales and Marketing teams to inform customer success strategies. Collaboration with Marketing Team: Work closely with the Marketing team to build customer testimonials, case studies, and referrals, showcasing the value of our solutions and expanding our customer base. Periodic Health Checks: Conduct regular health checks for key accounts to monitor progress and resolve potential issues early. Ensure no last-minute surprises and that customers are consistently satisfied with the product. Contribute to Company Growth: Actively contribute to company goals, growth, and profitability by providing insights into customer success metrics and playing a key role in strategic decision-making. Key Requirements: Customer Understanding: Strong ability to understand customer requirements and guide them towards identifying financial success metrics and KPIs for their business. Data-Driven: Comfortable working with data and committed to driving a consistent engagement process that is measurable and repeatable. Fast-Paced Culture: Ability to thrive in an entrepreneurial, results-driven environment, handling multiple accounts and tasks efficiently. Interpersonal Skills: Excellent interpersonal skills to build and maintain strong customer relationships and communicate effectively with various stakeholders. Creative Problem-Solving: A creative thinker who can troubleshoot and resolve customer issues swiftly and effectively. Communication Skills: Strong verbal and written communication skills, with the ability to present ideas and solutions clearly. Organizational Skills: Extremely well-organized and analytical, capable of managing multiple projects while working under pressure. Teamwork & Independence: A proactive individual contributor who is also a strong team player, collaborating effectively with other departments and teams. Basic Technical Understanding: Ability to grasp and communicate basic technical concepts to customers, enabling them to make informed decisions. Shift Flexibility: Willingness to work in US/UK shifts as required by the business, to ensure customer needs are met across time zones. Preferred Skills: Experience with Customer Success Tools: Familiarity with customer success platforms like Salesforce, Zendesk, or similar tools is a plus. CRM Knowledge: Experience managing customer relationships and tracking customer satisfaction metrics using CRM tools. Impactful Work: Play a key role in customer satisfaction and retention while helping customers derive maximum value from our products. Collaborative Environment: Work with a dynamic and passionate team focused on delivering top-notch customer service. Growth Opportunities: Be part of a fast-growing company, where there are plenty of opportunities to learn and grow your career in customer success. If you're passionate about ensuring customers succeed, love problem-solving, and are eager to work with a diverse team, we want to hear from you! Apply now to join our team as a Customer Success Specialist and help us drive customer satisfaction and success.

About Aera Technology Aera Technology is a leader in Decision Intelligence, helping enterprises operate more efficiently, intelligently, and sustainably. Our Aera Decision Cloud seamlessly integrates AI-driven innovations with enterprise systems to automate and enhance decision-making in real time. Product Marketing Manager (AI & IT) We are looking for a Product Marketing Manager with expertise in AI and IT to craft compelling narratives, engage CIOs, and showcase the transformative power of Decision Intelligence. In this role, you will translate complex AI capabilities into clear, impactful messaging that resonates with technical and business audiences. Key Responsibilities Define and execute an AI and IT-focused product marketing strategy. Develop product positioning, value propositions, and messaging. Create content that demystifies AI concepts and highlights Aera s capabilities. Collaborate with marketing and product teams to produce technical content and whitepapers. Design and execute data-driven marketing campaigns. Develop competitive comparison guides. Work closely with Product Management on product launches. Provide AI market insights for campaign strategies. Success Metrics Product revenue performance Win/loss rates Product pipeline and forecast accuracy Sales adoption of enablement materials About You 8+ years of experience in product marketing or customer-facing roles. Technical expertise in AI and IT, with knowledge of machine learning and automation. Strong storytelling and content development skills. Experience defining go-to-market strategies and executing data-driven campaigns. Ability to assess market trends and competitive positioning. Collaborative mindset with strong communication skills. Customer-centric approach to marketing. Preferred: MBA and a degree in Engineering, Computer Science, or Applied Sciences. Aera Technology fosters an innovative and inclusive work environment where employees thrive. We offer: Competitive salary and stock options Comprehensive benefits Professional development programs A flexible work environment Equal Opportunity Employer Aera Technology is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, veteran status, or disability status. Join us and help shape the future of Decision Intelligence! Qualification : MBA and a degree in Engineering, Computer Science, or Applied Sciences.

About this job The Ideal Candidate should have experience in content creation. Create engaging and informative content for websites, blogs, social media, and marketing materials. Research industry trends and topics to produce high-quality articles, whitepapers, and case studies. Responsibilities Collaborate with cross-functional teams, including marketing, design, and product teams, to brainstorm ideas, develop content concepts, and execute integrated campaigns. Stay updated on industry trends, best practices, and emerging technologies in video production and content creation to continuously improve content quality and effectiveness. Analyze video performance metrics, including views, engagement, and retention rates, and use insights to optimize content strategies and improve campaign effectiveness. Manage content calendar and deadlines to ensure timely delivery of video content assets and align with marketing campaigns and initiatives. Skills Requirement Excellent storytelling and visual communication skills with the ability to create compelling narratives through video content. Strong organizational and time management skills with the ability to manage multiple projects and deadlines effectively. Creative thinker with a passion for creating visually stunning and engaging content. Strong communication and collaboration skills with the ability to work cross-functionally in a fast-paced environment. Qualification BA in Mass Communication & Journalism Qualification : BA in Mass Communication & Journalism