Product Operations Manager Jobs in Mumbai

Senior Manager Business Development Location: Mumbai Job Summary We are looking for an experienced and driven Senior Manager Business Development to join our high-growth FMCG/Fintech organization in India. This role will focus on driving business growth through effective channel marketing strategies, strategic partnerships, and market expansion initiatives. You will work closely with internal teams and external partners to strengthen brand presence, accelerate sales, and build scalable distribution networks. Key Responsibilities Develop and implement channel marketing and business development strategies aligned with overall business objectives. Identify, onboard, and manage strategic partners including brands, eB2B platforms, cash-and-carry players, distributors, and retailers. Build and maintain strong relationships with existing channel partners through regular engagement and performance reviews. Conduct market research and analyze consumer insights, competitor activity, and industry trends to identify growth opportunities. Collaborate with cross-functional teams (sales, product, marketing, and operations) to execute marketing campaigns and go-to-market initiatives. Develop channel-specific marketing assets such as product collateral, sales presentations, and training materials. Track and evaluate channel performance using sales data, ROI metrics, and market share analysis. Stay informed about industry trends and regulatory developments impacting the FMCG and Fintech sectors. Design innovative partner programs, incentives, and loyalty initiatives to drive engagement. Requirements Bachelor s degree in Marketing, Business Administration, or a related field; MBA preferred. Minimum 5 years of relevant experience, preferably in FMCG, Retail, Telecom, eB2B, or Fintech industries in India. Strong strategic, analytical, and problem-solving skills. Excellent communication and presentation skills with the ability to influence stakeholders. Proven ability to manage multiple projects simultaneously in a fast-paced environment. High level of ownership, self-motivation, and a results-oriented mindset. This is an exciting opportunity to play a pivotal role in shaping channel and business development strategies in a fast-evolving FMCG/Fintech landscape. Join us to drive growth, build impactful partnerships, and contribute meaningfully to our expansion journey. Qualification : Bachelors degree in Marketing, Business Administration, or a related field; MBA preferred

Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.

Manager - Sales Force Effectiveness (SFE) Location: Mumbai Group Company: RPG Life Sciences About the Role The Sr. Manager - SFE is responsible for driving operational excellence through data-driven insights, automation, and digital tools. This business-critical role ensures real-time KPI analysis, aligns sales activities with corporate goals, and mentors the team to enhance productivity across the organization. Key Responsibilities Strategy, Analytics & Benchmarking Align sales efforts with business objectives, including segmentation, targeting, and call planning. Monitor KPIs to evaluate sales team effectiveness and provide recommendations for improvement. Create MIS reports and dashboards for senior leadership and the PMT to ensure real-time visibility. Prepare IPM audit reports with competitor analysis and ensure EI for all brands exceeds 100% monthly. Provide market reflection summaries and insights on new product introductions. Automation, CRM & Data Quality Manage and optimize CRM platforms to support sales processes and improve productivity. Automate workflows such as call logging, sample tracking, and reporting. Oversee the integration of SFA tools with ERP and BI systems while maintaining data integrity. Train field sales teams on CRM system adoption and lead the optimization of SFA tools. Collaborate with vendors for UI/UX improvements to enhance user experience. Operations & People Leadership Optimize Travel Allowance (TA) and Daily Allowance (DA) submissions to drive a "0-deduction" culture. Provide insights on Continuing Medical Education (CME) expenditures to improve process efficiency. Mentor the SFE team on advanced tools like Excel, Power BI, and Power Query. Work with marketing, IT, and commercial teams to ensure data-driven decision-making. Address operational challenges through hands-on support and team guidance. Skills & Competencies Advanced Analytics: Proficiency in Power BI, Excel (Advanced), and Power Query. SFA Expertise: Mastery of Sales Force Automation platforms and CRM data integration. Leadership: Proven ability to coach teams and drive digital transformation. Analytical Depth: Expertise in KPI tracking, market trend interpretation, and root cause analysis. Qualifications & Experience Education: Bachelor's or Master s degree in Business, Data Analytics, or a related field. Experience: Minimum 15 years in Sales Operations, SFE, or MIS, ideally in pharma or FMCG. Track Record: Proven experience in automation, dashboarding, and team leadership. Success Metrics Timely delivery of accurate dashboards with actionable leadership insights. Measured increase in sales productivity via automation and data visibility. Reduced travel-related expenses and optimized CME processes. Development of a high-performing, continuously learning SFE team. Qualification : Bachelor's or Masters degree in Business, Data Analytics, or a related field

UX Designer Location: Mumbai Experience: 0 3 years Company: KredX About KredX Founded in 2015, KredX has evolved from solving working capital challenges into India s leading integrated supply chain finance platform. Backed by RBI s TReDS license and IFSCA s ITFS license, we are one of the few dual-licensed entities in India empowering domestic and cross-border trade through innovative, technology-driven financial solutions. Our suite of products includes: DTX (Domestic Trade Exchange): RBI-licensed platform for seamless MSME invoice discounting. GTX (Global Trade Exchange): IFSCA-licensed platform offering efficient cross-border trade financing. CMS (Cash Management Solutions): AI-powered platform for automating and optimizing enterprise finance operations. About the Role We are looking for a creative, detail-oriented UX Designer to join our product team. This is an excellent opportunity for early-career designers who are passionate about user-centric design, digital problem-solving, and crafting intuitive experiences. You'll work closely with product managers, engineers, and business teams to build seamless and impactful interfaces across our fintech platforms. Key Responsibilities Collaborate with product and engineering teams to design clean, user-friendly digital experiences. Convert product requirements into wireframes, interactive prototypes, and detailed user flows. Conduct user research, gather feedback, and run usability tests to inform design decisions. Maintain design consistency across platforms by following established design systems and brand guidelines. Balance user needs with business goals while crafting intuitive, functional designs. Stay current on UX/UI best practices, tools, and emerging industry trends. Requirements 0 3 years of experience as a UX/UI Designer, Interaction Designer, or similar role (internships, freelance, or academic projects welcome). A strong portfolio demonstrating your design thinking and problem-solving approach. Proficiency in modern design and prototyping tools such as Figma, Sketch, Adobe XD, InVision, etc. Basic understanding of user research, usability principles, and responsive design. Excellent collaboration and communication skills. Creative mindset with strong attention to detail and a passion for learning and growing. Nice to Have (Optional) Familiarity with HTML/CSS/React for better design handoffs. Experience with motion/interaction design tools or libraries. Awareness of accessibility standards and inclusive design principles. Contribute to building impactful fintech products that support global trade and finance. Collaborate with a passionate, cross-functional team in a fast-paced environment. Be part of a growing company at the intersection of design, technology, and finance. Access continuous learning and growth opportunities in a design-mature ecosystem.

Job Title: Manager Compliance Location: Mumbai Experience: 1 3 Years Position Overview: We are seeking a highly motivated and detail-oriented Compliance Manager to join our team in Mumbai. This role will be responsible for ensuring full compliance with FEMA, RBI, and other regulatory guidelines, while proactively managing risk and maintaining robust internal controls. The ideal candidate will have a strong understanding of foreign exchange regulations, compliance frameworks, and risk assessment processes. Key Responsibilities: Ensure compliance with FEMA, RBI, and other applicable regulatory requirements for all foreign exchange operations Conduct risk assessments for foreign exchange products and transactions, identifying and mitigating potential compliance risks Implement and manage risk management frameworks, policies, and internal controls Oversee AML (Anti-Money Laundering) and KYC (Know Your Customer) compliance, including customer risk assessments and due diligence Prepare and submit timely and accurate regulatory reports to relevant authorities Monitor and update internal policies to remain compliant with evolving regulations and industry standards Serve as a point of contact for compliance-related queries from internal stakeholders, providing expert guidance Coordinate with regulatory bodies and auditors during inspections, reviews, and compliance audits Key Requirements / Skills: In-depth knowledge of FEMA, RBI guidelines, and foreign exchange regulations Experience in compliance, risk management, regulatory reporting, and data security Strong analytical and problem-solving skills with a keen eye for regulatory detail Ability to interpret complex regulatory requirements and design/implement necessary compliance controls Excellent communication and stakeholder management skills Proven ability to work independently and collaboratively across departments Preferred Qualifications: Degree in Finance, Law, Compliance, or a related field Prior experience in banking, NBFCs, forex, or financial services industry Qualification : Degree in Finance, Law, Compliance, or a related field

Position Title: Head of Technology / Head of Engineering Location: Mumbai Overview: We are seeking a dynamic and experienced Head of Technology to lead our engineering team and drive the development of innovative, scalable, and high-impact tech solutions. You will be responsible for overseeing infrastructure, internal systems, product architecture, third-party integrations, and the full software development lifecycle from ideation to execution. As a senior leader, you will collaborate closely with cross-functional teams to align technology initiatives with business goals, while fostering a high-performance engineering culture. Key Responsibilities: Leadership & Team Management Lead, mentor, and scale a high-performing engineering team Define clear OKRs and growth plans for team members, including career development and regular coaching Attract, retain, and nurture top engineering talent Set team goals aligned with broader business objectives Technology Strategy & Execution Drive the technical strategy, architecture, and execution of the company s product roadmap Oversee all internal systems to ensure security, reliability, and scalability Own technical decision-making, from high-level architecture to low-level design Evaluate and implement innovative technologies to enhance development efficiency and product performance Cross-Functional Collaboration Work closely with Product, Business Development, and Operations to align technical efforts with strategic objectives Manage third-party integrations and collaborate with external business partners Ensure seamless and scalable partner onboarding and system integrations Project Oversight & Delivery Set realistic timelines, budgets, and KPIs for engineering projects Track and report progress to senior management, stakeholders, and external partners Lead delivery across multiple modules and features, ensuring high-quality output at speed Requirements & Qualifications: 8+ years of hands-on experience in software development and system architecture Strong programming background in at least one of: Python, PHP; knowledge of Go or Java is a plus Experience working with at least one NoSQL database Proven expertise in managing infrastructure on AWS independently for 2 3 years Prior experience reporting to senior leadership, business stakeholders, or investors Successfully led at least one enterprise-grade financial product or project in a senior technical role Strong leadership, strategic thinking, and communication skills Ability to thrive in a fast-paced, dynamic startup or scale-up environment

Position Title: Senior Manager Product Location: Mumbai Department: Product Job Overview We are looking for a results-driven Senior Product Manager to lead and scale our Business Loans proposition for MSME customers. This role is pivotal in shaping the product strategy, driving key business metrics, and delivering innovative credit solutions tailored to the needs of small and medium enterprises. You will work at the intersection of product, business, and strategy owning the product lifecycle from ideation to execution while collaborating closely with cross-functional teams such as Sales, Credit, and Risk. Key Responsibilities Product Strategy & Execution Design and implement high-impact loan products and programs specifically for MSME clients. Define and execute the product roadmap aligned with business growth objectives. Business Ownership & P&L Management Drive key business KPIs including portfolio growth, profitability, and productivity. Monitor key portfolio metrics like delinquency rates, channel/location mix, and unit economics. Customer & Market Insights Leverage customer feedback, market research, and competitor benchmarking to enhance product offerings. Continually refine the value proposition and pricing based on evolving market dynamics. Cross-Functional Collaboration Work closely with Credit, Sales, Risk, and Operations teams to ensure seamless execution and product success. Lead go-to-market planning and support sales enablement initiatives. Qualifications & Experience Postgraduate degree required CA or MBA preferred. Minimum 3 years of experience in the BFSI sector, with exposure to lending or product management. Strong business acumen with the ability to manage product P&L. Proven ability to work with cross-functional teams and drive results in a dynamic, fast-paced environment. Excellent analytical, communication, and stakeholder management skills. Qualification : CA or MBA preferred

Position: Assistant Manager Product Strategy Employment Type: Full-Time Department: Product Strategy Team Location: Mumbai About TimesPro TimesPro, an award-winning Higher EdTech initiative of the Times of India Group, is committed to delivering Education 4.0 learner-centric, industry-relevant, role-specific, and technology-enabled learning. Founded in 2013, TimesPro serves aspiring professionals across industries and age groups through: Early Career Programs in BFSI, e-commerce, and technology Executive Education in partnership with top Indian and global institutions Enterprise Solutions for organizational learning and development Role Overview We are looking for a highly motivated and analytical Assistant Manager Product Strategy to join our growing Product Strategy team. This role is ideal for someone with a strategic mindset, a data-driven approach, and hands-on experience managing digital products throughout their lifecycle. You ll work closely with a high-caliber team of professionals from IIT, IIM, LSE, and top-tier MNCs. This is a great opportunity to contribute meaningfully to product development, learn continuously, and grow with an innovative EdTech organization. Key Responsibilities Customer & Market Insight: Identify customer needs and market trends to generate product ideas that increase market share and enhance user experience. Research & Analysis: Conduct market, customer, and competitive research to gather insights for strategic decision-making. Product Lifecycle Management: Lead product planning, positioning, development, launch, and review ensuring alignment with business goals. Cross-functional Collaboration: Work with engineering, content, operations, marketing, and sales teams to bring products to life and ensure continuous improvement. Strategic Documentation: Maintain comprehensive documentation including business cases, use cases, learner feedback, and audit findings. Competitive Benchmarking: Analyze competitor offerings and identify differentiation opportunities to inform product enhancements. Trend Forecasting: Monitor emerging trends to inform long-term product strategy. Team Management: Build and lead a small, efficient team to support product strategy and execution. Skills & Abilities: Proven experience managing B2C digital products. Strong understanding of the full product lifecycle. Proficiency in product and project management tools. Analytical mindset with excellent problem-solving skills. Comfortable with both strategic thinking and hands-on execution. Strong collaboration skills in a matrix environment. Excellent verbal and written communication skills. Highly proficient in Excel and AI tools. Education & Experience: Bachelor's or Master s degree in Computer Science, Engineering, Business, or a related field (Premier institute preferred). Minimum 5 years of experience in Product Management or Strategy. Experience in EdTech is a strong plus. Reporting To: Product Manager Product Strategy Qualification : Bachelor's or Masters degree in Computer Science, Engineering, Business, or a related field (Premier institute preferred)

Job Title: Senior Product Designer Location: Mumbai Employment Type: Full-Time Experience: 3+ Years About Fynd: Fynd is India s largest omnichannel retail platform and a cutting-edge tech company working across AI, ML, big data, image editing, and education. Trusted by over 2,300+ brands, Fynd helps businesses seamlessly manage their online and offline presence from store operations and inventory to customer engagement and beyond. We are transforming the future of retail through technology, and we re looking for passionate individuals to help shape the journey. What You ll Do at Fynd: As a Senior Product Designer, you ll play a key role in crafting intuitive, visually stunning, and impactful product experiences for millions of users. Your work will directly influence how customers interact with our platform across various touchpoints. Ideation & Research Brainstorm innovative solutions to address real user needs. Conduct user studies and product research to identify pain points and opportunities. Analyze data to drive design decisions and iterate continuously. Design & Prototyping Ideate, wireframe, and prototype UI flows for web and mobile interfaces. Create high-fidelity designs and pixel-perfect visuals. Generate compelling content for product communication and interfaces. Testing & Delivery Conduct usability testing and synthesize feedback into actionable insights. Work closely with product managers and engineers to deliver production-ready designs. Ensure a consistent and delightful user experience across all touchpoints. Ownership & Innovation Take end-to-end ownership of design projects from concept to launch. Push the boundaries of design innovation in every sprint. Own products that sell themselves through great design. What We re Looking For: A strong portfolio of design work that showcases user-focused thinking and beautifully crafted UI/UX. Proficiency in tools like Figma, Sketch, Adobe XD, InVision, and Adobe Creative Suite. 3+ years of experience designing for Social, SaaS, Analytics, or E-commerce platforms. Strong communication skills written, verbal, and visual. A natural collaborator who works well under tight deadlines. Curiosity and drive to learn beyond your comfort zone. A proactive, professional mindset always thinking a step ahead. Unmatched Growth Be part of a company growing exponentially in product lines and international markets. We mentor and groom our people into leaders. Get direct ownership of impactful projects. Flex University & Learning Wallet Regular in-house learning sessions across domains. Reimbursements for external courses and certifications. Strong Work Culture Work alongside incredibly talented and passionate teams. Participate in team-building events, community activities, and parties. Collaborate in a vibrant, 5-day in-office setup to drive innovation and synergy. Wellness & Support Comprehensive mediclaim for you, your parents, spouse, and kids. Access to an experienced therapist to support mental health and productivity. Apply Now: If you're a creative thinker, a systems-level designer, and love solving complex problems with simple, elegant solutions we'd love to hear from you. Come design the future of retail tech with us.

Engineering Manager Experience: 10+ Years Location: Mumbai Type: Full-Time About Fynd Fynd is India s largest omnichannel retail platform and a multi-platform technology company at the forefront of AI, ML, big data, and retail innovation. Serving over 2,300 brands, we offer a unified system that empowers businesses to streamline online and offline sales, manage inventory, enhance store operations, and elevate customer engagement. Role Overview We re looking for a dynamic Engineering Manager who can lead by example writing scalable, performant code while mentoring high-performing teams. Beyond traditional engineering leadership, we value individuals who embrace AI as a development accelerator, using tools like GitHub Copilot, Cursor, and ChatGPT to enhance productivity across coding, testing, and documentation. As an Engineering Manager at Fynd, you ll take ownership of end-to-end architecture, build web applications, and manage teams across backend and frontend technologies. You ll also play a key role in shaping our cloud-native infrastructure on AWS. Key Responsibilities Lead, mentor, and grow a team of backend and frontend engineers, encouraging innovation and ownership. Architect, design, and deliver scalable backend systems using Node.js and Python. Build responsive and secure frontend applications with React.js, ensuring seamless integration with backend services. Leverage AI tools (e.g., GitHub Copilot, GPT-4, Cursor) to accelerate development cycles scaffolding, testing, debugging, and documenting code. Manage cloud infrastructure on AWS including Lambda, EC2, S3, RDS, API Gateway, etc. Design and optimize databases with MongoDB and PostgreSQL, ensuring performance and reliability. Define and implement engineering best practices across CI/CD, code reviews, testing, security, and deployment. Collaborate cross-functionally with product managers, designers, and DevOps to ship impactful features. Proactively monitor system performance, troubleshoot production issues, and ensure high system availability. Stay on top of emerging technologies and trends to drive continuous improvement within the team and the organization. Requirements Bachelor s or Master s degree in Computer Science, Engineering, or a related field. 10+ years of hands-on software development experience, including 3+ years in engineering leadership. Expertise in Node.js, Python, and React.js. Strong experience in MongoDB, PostgreSQL, and scalable data modeling. Proven track record in cloud-native architecture and microservices, with hands-on AWS experience. Familiarity with DevOps practices, CI/CD pipelines, Docker, and Kubernetes. Excellent problem-solving skills and ability to make sound technical decisions. Strong communication, mentorship, and team-building skills. Experience in leading engineering teams in high-growth, fast-paced environments. Growth: We re growing fast across products, markets, and technologies. As a part of Fynd, you ll have opportunities to lead new initiatives, expand into leadership roles, and be part of a company that invests in your growth. Flex University & Learning Wallet: Access in-house courses to upskill or pursue external certifications with full reimbursement your learning is our priority. Culture: Team bonding, events, and celebrations are part of our rhythm weekly, quarterly, and annual. Wellness: Comprehensive Mediclaim for you, your spouse, kids, and parents. Access to licensed therapists to support mental health and work-life balance. Work Culture We work from our Mumbai office 5 days a week to foster collaboration and team synergy. If you re excited to build, lead, and innovate at the intersection of tech and AI we d love to meet you. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related field

Position: Additive Inside Sales Executive Location: Mumbai Employment Type: Full Time Experience Required: 3 5 Years Industry: Additive Manufacturing / Industrial Equipment / Sales Support Job Overview We are looking for a detail-oriented and proactive Inside Sales Executive Additive Division to manage consumables and spare parts sales. The ideal candidate will efficiently handle customer RFQs, process orders, coordinate with suppliers, and drive repeat business by closely tracking consumption patterns. If you have a passion for sales operations, customer service, and managing backend processes with precision, we d love to hear from you. Key Responsibilities Respond to incoming RFQs from customers and service engineers, providing accurate and timely quotations. Track consumable usage and proactively follow up with customers to generate repeat business. Process customer orders efficiently while ensuring adherence to delivery schedules and specifications. Collaborate with suppliers or product managers to gather pricing and availability, negotiate terms, and place purchase orders as required. Coordinate import activities: Prepare and manage documentation Ensure compliance with import laws and tariffs Oversee customs clearance Work with logistics teams and customs brokers to ensure timely clearance of imported goods. Monitor inventory levels and anticipate demand to avoid shortages or overstock situations. Maintain comprehensive records of RFQs, quotes, orders, and supplier communications. Review and verify supplier invoices and match them with received goods for quality and quantity. Keep customers updated on the status of their orders, delivery timelines, and resolve any issues proactively. Identify and implement process improvements to increase operational efficiency and customer satisfaction. Required Skills & Qualifications 3 5 years of experience in inside sales, order processing, supply chain coordination, or customer support preferably in industrial or additive manufacturing sectors. Strong understanding of sales coordination, consumables tracking, and procurement processes. Experience with import procedures, documentation, and dealing with customs clearance. Excellent communication and negotiation skills. Proficiency in MS Office (Excel, Outlook) and familiarity with ERP/CRM systems. Strong attention to detail, with the ability to multitask and meet tight deadlines. Customer-first mindset with the ability to build and maintain professional relationships. Opportunities for career growth in industrial and additive manufacturing domains Supportive and collaborative team environment Exposure to global vendors, processes, and supply chain operations Apply now and be part of a fast-growing and innovative team in the additive manufacturing space.

Sr. Manager Business Collaboration Location: Mumbai Experience: 2 8 Years Company: Tata Communications Employment Type: Full-Time About Tata Communications At Tata Communications, we are redefining global connectivity through innovation and intelligence. From Cloud and Mobility to Internet of Things (IoT), Unified Collaboration, Security, Media, and Network Services, we are building the next generation of digital infrastructure to support the New World of Communications. Role Overview We are seeking a Senior Manager Business Collaboration to lead and grow our Unified Collaboration product portfolio. This role will be responsible for product strategy, lifecycle management, GTM planning, and driving profitable growth. You will define the product roadmap, manage cross-functional development, and ensure exceptional customer experiences through product enhancements and digital journeys. This is a tactical and strategic role with direct influence on mid-term business outcomes, driving revenue, profitability, and competitiveness in the Unified Collaboration space. Key Responsibilities Product Ownership: Define product requirements and manage development from concept to launch. Own the product roadmap, delivery, and enhancements. Customer Experience: Collaborate with IT and operations teams to streamline the digital customer journey and improve CSAT scores through process and system improvements. Go-to-Market Strategy: Develop and execute product plans including value proposition, pricing, positioning, promotions, packaging, and sales enablement. Performance Tracking: Monitor product P&L, revenue, profitability, and market competitiveness. Provide accurate forecasting and reporting of product performance. Sales Support: Equip sales teams with tools, training, and guidance to communicate product value. Define pricing guidelines and assist in special solutioning when needed. Market Intelligence: Analyze local market dynamics, customer needs, and competition to refine offerings and maintain a strong market position. Cross-functional Leadership: Collaborate with marketing, engineering, IT, operations, and finance to align strategy and execution. Optional People Management: May lead a small team or act as an individual contributor, depending on the scope. Minimum Qualifications & Experience Bachelor's degree in a relevant field (MBA preferred). 2 8 years of experience in product management, preferably in Unified Collaboration or Telecom domains. Desired Skill Sets Strong understanding of product strategy, planning, and execution. Experience in go-to-market strategy, pricing models, and product positioning. Commercial acumen with the ability to analyze P&L and market data. Strong knowledge of local markets and customer behavior. Solution-oriented mindset with an end-to-end product view. Excellent communication, presentation, and stakeholder management skills. Experience working across cross-functional teams including sales, marketing, engineering, and operations. Familiarity with digital platforms and creating seamless customer journeys is a plus. Be part of a leading global digital ecosystem enabler. Drive cutting-edge innovation in cloud, connectivity, and collaboration. Collaborate with visionary leaders and global teams. Accelerate your career with impactful, high-ownership roles. Qualification : Bachelor's degree in a relevant field (MBA preferred)

Position: Manager Sort Centre Location: Mumbai Department: Operations About the Role: We are looking for a highly organized and performance-driven Sort Centre Manager to oversee and manage daily operations at our warehouse facility. In this role, you will be responsible for leading a team, optimizing warehouse workflows, ensuring operational excellence, and maintaining high levels of customer satisfaction. The ideal candidate has strong experience in logistics or e-commerce, especially in sort centre and automation processes. Key Responsibilities: Supervise, organize, and direct sort centre operations to ensure efficient warehouse functioning with customer satisfaction as the primary goal. Develop and implement systems for inventory management, equipment utilization, product handling, gate processes, and outbound logistics. Monitor daily operations and establish operational goals and performance standards. Lead, train, and mentor warehouse staff to troubleshoot issues and meet both short- and long-term performance targets. Plan and manage resources including workforce, equipment layout, space utilization, and workflow to ensure productivity and quality standards. Maintain safety and legal compliance by enforcing operational policies and procedures. Operational Responsibilities: Oversee key warehouse functions including inventory control, quality assurance, shipping, logistics, and floor productivity. Create and manage team schedules to meet fulfillment demands while maximizing efficiency and minimizing overtime. Conduct regular equipment inspections and coordinate maintenance as needed. Collaborate with warehouse leads to evaluate performance, identify gaps, and implement process improvements. Manage inbound and outbound logistics, coordinating with transport partners to ensure timely and cost-efficient delivery. What You Bring: 5+ years of experience in warehouse operations or logistics management. Prior experience in sort centre operations and familiarity with automation processes. Background in e-commerce or logistics preferred. Strong leadership and team management skills. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Excellent analytical, organizational, and communication skills. MBA or equivalent degree preferred. Qualification : MBA or equivalent degree preferred

Job Title: Relationship Manager NRI Department: Retail Banking Location: Mumbai Experience: 5 to 10 Years (Relevant Branch Banking Experience) Education: Graduate (Any discipline); Postgraduate preferred Job Purpose: The Relationship Manager NRI is responsible for acquiring new-to-bank NRI customers and deepening existing relationships through tailored financial solutions. This role plays a key part in enhancing customer engagement, cross-selling banking products, and ensuring world-class service delivery. The role demands close coordination with internal teams like product and operations to create seamless customer experiences, aligned with the overall goals of the branch banking division. Key Responsibilities: Customer Acquisition & Relationship Building Acquire NTB (New-to-Bank) NRI customers through referrals, networking, and targeted sales efforts. Build long-term relationships by understanding customer needs and delivering personalized banking solutions. Expand existing customer relationships by penetrating group or family accounts. Sales & Product Advisory Cross-sell relevant banking and investment products based on customer profiling and financial needs. Promote new product offerings or enhancements to deepen wallet share. Ensure proactive engagement and advisory support to retain high-value NRI clients. Customer Service & Experience Provide timely resolution of customer queries and complaints, ensuring high satisfaction. Track service turnaround times and ensure all service requests are fulfilled as per SLA. Collaborate with the Senior Relationship Manager NRI to maintain a best-in-class service model. Internal Coordination Work with product, operations, and compliance teams to ensure smooth transaction processing and service delivery. Maintain accurate and updated relationship records for all assigned customer accounts. Sales Strategy & Initiatives Assist in designing and executing special sales campaigns, customer meets, and NRI engagement events. Provide market intelligence and competitor insights to enhance acquisition and retention strategies. Suggest process improvements to enhance service quality and operational efficiency across the branch. Skills & Competencies: Strong relationship management and interpersonal skills Knowledge of NRI banking products, regulatory norms, and global remittance platforms Ability to communicate effectively and persuasively Goal-oriented, self-motivated, and customer-centric High integrity and adherence to compliance guidelines Qualifications: Graduate in any discipline (mandatory) Postgraduate or MBA (preferred) Experience Required: 5 to 10 years of experience in branch banking, preferably in NRI customer management Summary: The Relationship Manager NRI plays a strategic role in acquiring, retaining, and growing NRI client relationships through superior customer service, product advisory, and process excellence. As a key driver of branch performance, the incumbent will work closely with cross-functional teams to achieve business targets while ensuring regulatory compliance and customer satisfaction. Qualification : Graduate (Any discipline); Postgraduate preferred

Group Product Manager Location: Mumbai Hiring Partner: PSS Client: Leading Indian Pharmaceutical Company with Global Presence About the Client: PSS has been exclusively retained to hire a Group Product Manager (GPM) for a top-tier Indian pharmaceutical company known for its strong global operations and leadership in key therapeutic areas. The organization is recognized for innovation, market reach, and a strong portfolio of specialty and branded generics. Job Purpose: The Group Product Manager will play a pivotal role in driving strategic marketing initiatives and life cycle management for a portfolio of brands within the Ortho and Pain Management segment. This role demands close collaboration with cross-functional teams, including sales, medical affairs, regulatory, market access, and global brand teams to ensure commercial success. Key Responsibilities: Strategic Planning & Execution Lead development and implementation of short- and long-term brand strategies aligned with business objectives Drive portfolio growth through profitability, market share expansion, and revenue optimization Partner with Business Unit Heads and Sales Leaders to align marketing strategies with business goals Product Life Cycle Management Own end-to-end Product Life Cycle (PLC) planning and execution Identify growth opportunities across brand maturity stages and proactively mitigate risks Marketing & Promotions Design and execute marketing campaigns, promotional strategies, and communication materials Ensure alignment of campaigns with consumer insights, therapy needs, and market dynamics Lead content development for sales aids, brochures, digital assets, and event collaterals Market Intelligence & Research Conduct primary and secondary research to gather actionable market insights Maintain strong relationships with Key Opinion Leaders (KOLs), prescribers, and advisory boards Use insights to influence brand strategy and stakeholder engagement Stakeholder Engagement & Thought Leadership Represent the company at conferences, congresses, and symposia, both national and international Organize and lead advisory boards, roundtables, and scientific forums Build and manage key relationships with medical professionals, formulary committees, and insurers Budgeting & Performance Tracking Joint ownership of brand budgets including A&P, events, digital, and content creation Track performance metrics, sales trends, and ROI for marketing initiatives Regularly report brand performance and recommend corrective actions Cross-Functional Collaboration Work closely with sales, medical, regulatory, market access, and global teams to ensure strategic alignment Collaborate with external vendors, creative agencies, and digital partners to deliver best-in-class execution Qualifications & Experience: Educational Background: B.Pharm or B.Sc. + MBA (Marketing or Pharma Management) Experience: Minimum of 8 years in pharmaceutical marketing, including significant experience in Ortho or Pain Management segments Proven track record in brand planning, market development, and lifecycle management Strong scientific acumen combined with strategic thinking Excellent communication, stakeholder engagement, and team leadership skills Join a market-leading pharma brand with global reach and high-growth products Influence therapy shaping initiatives in Ortho and Pain Management Be part of an agile and innovation-driven team Lead impactful strategies that improve patient outcomes while advancing your career Qualification : B.Pharm or B.Sc. + MBA (Marketing or Pharma Management)

Technical Project Manager Location: Mumbai Function: Project & Program Management Industry: Capital Markets Asset Management & Trading Employment Type: Full-Time Hiring Partner: PSS About the Client: PSS has been exclusively mandated to recruit a Technical Project Manager for one of the world s largest and most respected physical commodities trading groups. Operating across continents, this organization manages the sourcing, storing, transport, and delivery of key raw materials for clients worldwide. They are currently undergoing a major technology transformation to strengthen their terminal management operations and infrastructure. Role Purpose: We are seeking a seasoned Technical Project Manager to lead and deliver complex enterprise software implementation projects focusing on operational enhancements and digital transformation within terminal operations. The ideal candidate brings a deep understanding of agile delivery, infrastructure modernization, and multi-stakeholder coordination across geographies. Key Responsibilities: Project Planning & Delivery: Own and manage end-to-end delivery of key software components under the strategic terminal renovation program. Collaborate with Product Owners, Engineering Leads, and Delivery Managers to ensure robust sprint planning, feature prioritization, and resource alignment. Backlog & Design Management: Oversee the refinement of product backlogs to ensure clear estimation, prioritization, and alignment with both technical and functional goals. Guide Dev, QA, and BA teams to elaborate designs and break down features into implementable user stories. Testing & Quality Assurance: Ensure high-quality delivery with rigorous unit, functional, and regression testing protocols. Drive automation of regression test suites to improve release efficiency. Resource & Risk Management: Monitor team capacity and proactively manage resourcing against delivery timelines. Identify and mitigate project risks; report progress and dependencies to the PMO and executive stakeholders. Stakeholder Collaboration: Build strong working relationships across global offices including Geneva, India, Latin America, and China. Serve as the point of contact between business users, IT architects, and development teams. Competencies & Attributes: Excellent communication and stakeholder engagement skills verbal and written. Meticulous attention to detail with strong analytical and problem-solving capabilities. Ability to navigate change, manage multiple workstreams, and lead under pressure. Strong interpersonal skills with a collaborative and diplomatic approach to global teamwork. Adaptable, agile, and confident in making decisions in a fast-paced, dynamic environment. Able to handle confidential information with discretion and professionalism. Experience & Qualifications: 15+ years of experience in project management, with a strong foundation in structured methodologies and project governance. Proven record in managing complex software deployment projects from initiation through post-launch support. PMP certification or equivalent is a plus. Domain expertise in commodity trading or related sectors is highly desirable. Educational background in Computer Science, Software Engineering, or related technical discipline. Key Stakeholder Relationships: Internal: Product owners, business analysts, architects, developers, and cross-functional IT teams across global hubs (India, Geneva, Argentina, China). External: Implementation partners, vendor teams, and strategic business partners. Work with a global industry leader on a high-impact transformation project. Collaborate with diverse, world-class teams across continents. Take ownership of mission-critical systems that drive operational efficiency. Be at the forefront of digital innovation in commodities trading.

Position: Ecommerce Operations Manager Location: Mumbai, India Job Overview: We are seeking a detail-oriented and tech-savvy Ecommerce Operations Manager to oversee the daily operations and performance of our online store. The ideal candidate will have hands-on experience with Magento 2.2, strong coordination skills, and the ability to drive ecommerce strategies across platforms while ensuring a seamless customer experience. Key Responsibilities: Oversee the end-to-end operations of the company website, built on Magento 2.2, ensuring continuous functionality and performance Manage website updates, including the addition of new product collections and feature enhancements in collaboration with tech and design teams Coordinate daily with the external tech agency to troubleshoot and implement website improvements Lead SEO initiatives, UI/UX enhancements, and site optimization strategies to increase traffic and conversions Plan and execute promotional campaigns and ensure they are accurately reflected on the website within specified timelines Ensure smooth customer service operations by resolving customer queries and complaints promptly Collaborate with internal departments such as merchandising, supply chain, and retail to support seamless order fulfillment and delivery Maintain and update product listings and stock data on the website and across marketplace platforms Manage online photoshoots and product data including measurements, descriptions, and imagery Generate and analyze performance reports, including weekly/monthly sales, sell-through rates, offer code effectiveness, and inventory status Oversee relationships with payment gateway partners to ensure secure and efficient transactions Monitor marketplace accounts, track stock levels, and update inventory across platforms Handle the end-to-end customer complaint resolution process daily Qualifications & Requirements: Proven experience in ecommerce operations management Strong knowledge and working experience with Magento 2.2 Familiarity with website management, SEO strategies, UI/UX best practices, and ecommerce marketing tools Excellent coordination and communication skills to manage cross-functional teams and third-party vendors Strong analytical skills with the ability to interpret data and generate actionable insights Ability to work in a fast-paced environment and manage multiple priorities effectively Experience in managing photoshoots and product data entry is a plus

Position: Senior Product Marketing Manager Location: Mumbai, India (Hybrid) Function: Marketing | B2C Fintech | Full-Time The Role We are hiring a Senior Product Marketing Manager to lead the go-to-market strategy for our cutting-edge AI Agent mortgage product, while driving customer acquisition and lifecycle engagement across the ecosystem. This is a high-agency, strategic leadership role for someone who thrives on end-to-end ownership from GTM planning to growth experimentation and product positioning. You'll work at the intersection of AI innovation and digital financial services, helping shape how the next generation of homeowners discover, compare, and secure mortgages. Key Responsibilities AI Agent Product Launch & GTM Strategy GTM Leadership: Own the B2C go-to-market strategy for Koodoo s GenAI-powered mortgage assistant product. Positioning & Messaging: Craft compelling value propositions and positioning in a competitive mortgage tech landscape. AI-First Marketing: Integrate GenAI capabilities across marketing collateral, campaigns, and product storytelling. Customer Research: Conduct deep dives into audience needs, industry benchmarks, and competitive analysis. Innovation: Leverage AI-native tools and channels for creative, high-impact customer acquisition. Customer Lifecycle & Engagement Optimization Lifecycle Management: Optimize engagement across our 12,000+ user email base (growing by ~1,000 users/week). Retention Tools: Scale our automated mortgage rate alert system, improving re-engagement and conversions. Experimentation: Design, execute, and analyze A/B tests across key touchpoints (using tools like PostHog). LTV Growth: Drive lifecycle campaigns that improve user retention, repeat engagement, and lifetime value. Strategic Marketing Operations Cross-Functional Execution: Collaborate with Product, Design, Operations, Mortgage Advisors, and Compliance teams. Performance Tracking: Define and own KPIs for product launches and customer engagement success. Thought Leadership: Develop content that positions Koodoo as the UK s leading AI-first mortgage platform. Channel Innovation: Test and scale new customer acquisition channels; optimize existing ones. Strategic Alignment: Ensure marketing is embedded into product development processes and business planning. About You You re a strategic and execution-focused marketer who thrives in fast-paced environments. You re not only fluent in data and GTM planning you re also excited to experiment with AI, deeply understand customer needs, and lead cross-functional teams to success. Requirements 7 10 years of experience in product marketing, ideally in fintech, mortgage, or other high-consideration B2C verticals. Proven product launch experience, including AI/ML product GTM preferred. Expertise in customer acquisition, lifecycle marketing, and performance optimization. Experience with analytics and experimentation tools (e.g., PostHog, Mixpanel, GA4). High ownership mindset with ability to operate independently and iteratively. Strong cross-functional collaboration skills, including with product and technical teams. Excellent written and verbal communication; comfortable writing customer-facing content and internal briefs. Preferred: Familiarity with UK mortgage/lending ecosystem and related regulations. About Blenheim Chalcot Blenheim Chalcot is the UK s leading digital venture builder, with over 26 years of experience creating more than 40 successful startups in FinTech, EdTech, GovTech, Media, and more. All our ventures are GenAI-enabled, backed by world-class talent and a robust innovation ecosystem. Our India team, established in 2014, powers the growth of our global ventures through world-class engineering, marketing, data, operations, and finance. About Koodoo Koodoo is transforming the UK mortgage journey through digital innovation and AI-driven products. We help consumers from first-time buyers to re-mortgagers compare products, track rates, and connect with lenders via a simple, intuitive interface. Our recent breakthrough: passing the CeMAP exam using AI a UK-first milestone in mortgage tech. We partner with major UK banks and leading comparison brands to power smarter, AI-first mortgage journeys. A chance to work at one of the world s most respected venture builders. Exposure to high-growth fintech and GenAI-led marketing strategies. 24 days of annual leave + 10 public holidays. Private medical insurance for you and your family. Life insurance. Learning & development culture: access to venture-wide training, tools, and mentoring. A collaborative, fun, and high-performing team environment (plus cricket we own the Rajasthan Royals IPL team!). Diversity & Inclusion At Blenheim Chalcot, inclusion and meritocracy drive our decisions. We welcome talent from diverse backgrounds and believe that agility, generosity, and curiosity power innovation. We focus on developing people based on potential and capability, not just credentials. Recruitment Process Our hiring process is streamlined and respectful of your time. It typically begins with an introductory 15-minute call, followed by in-depth interviews with stakeholders from marketing, product, and leadership.

Job Title: Manager Business Development Location: Mumbai, India Company: Glance An InMobi Group Company About Glance Founded in 2019, Glance is a leading consumer technology company operating innovative platforms such as Glance, Roposo, and Nostra. Glance s smart lock screen inspires users by delivering personalized content without needing to search or download apps, reaching over 400 million smartphones worldwide. Roposo is a live streaming platform that transforms live experiences with immersive creator-led content, and Nostra is the largest gaming platform in India and Southeast Asia. At Glance, we encourage you to be bold, think big, and pursue your passion. Join a team of ambitious peers and contribute to mission-critical projects from day one. Enjoy autonomy balanced with collaboration, access to cutting-edge tech, and comprehensive well-being benefits including meals, gym, training, and a pet-friendly workplace. Role Overview We are looking for a dynamic and entrepreneurial Manager Business Development to join our ecommerce/dropshipping business. This role is vital to expanding our product sourcing operations, building strategic partnerships, and driving revenue growth by developing and executing sourcing strategies and negotiating with suppliers. Key Responsibilities Identify and Cultivate Partnerships Research, identify, and onboard potential business partners, suppliers, and affiliates in ecommerce and dropshipping. Initiate communication, negotiate terms, and build long-term mutually beneficial relationships. Strategic Planning Develop and execute sourcing strategies that drive business growth and expand market presence through hero product sourcing. Collaborate with management to set objectives, define KPIs, and create actionable plans to meet targets. Market Analysis Conduct in-depth market research to identify trends, competitor activities, and growth opportunities. Use insights to inform and steer strategic initiatives. Revenue Optimization Implement strategies to enhance revenue streams, improve profitability, and boost sales conversion by frequently introducing new and hero products. Monitor key performance metrics, analyze data, and refine strategies accordingly. Business Expansion Explore new market opportunities and develop scalable plans to enter new segments. Evaluate risks and market entry approaches for sustainable growth. Collaboration & Cross-Functional Leadership Work closely with marketing, operations, and product teams to align efforts and meet company goals. Lead and support cross-functional initiatives ensuring smooth execution and impact. Qualifications Master s degree in Business Administration, Marketing, or a related field (preferred). Proven success in business development, sourcing, sales, or partnership management in ecommerce/dropshipping sectors. Strong knowledge of ecommerce trends, technologies, and industry best practices. Excellent communication, negotiation, and interpersonal skills. Strategic and results-driven thinker with the ability to thrive in a fast-paced environment. Analytical mindset with strong data analysis and interpretation skills. Entrepreneurial attitude with passion for innovation and business growth.

Job Title: International Sales Specialist US Market (Personal Care & F&F Industry) Location: Mumbai, Maharashtra, India Job Type: Full-time Experience Level: Mid-Level (6+ years) About Elchemy Elchemy is transforming the $800B+ global specialty chemicals industry through a tech-enabled cross-border marketplace. By combining digital-first infrastructure with deep industry expertise, we're addressing long-standing inefficiencies in global chemical trade like trust deficits, quality concerns, and excessive lead times. In just over 20 months, Elchemy has expanded to serve customers in 32+ countries, built active partnerships with hundreds of suppliers, and raised over $7.5M from marquee investors such as InfoEdge Ventures and Prime Venture Partners, as well as promoters of Vinati Organics, Laxmi Organics, and Coromandel International. We are building a team of A-players ambitious, smart, and collaborative individuals who believe in execution, speed, and pushing boundaries to reshape the future of chemical distribution. Role Overview We are seeking a driven and results-oriented International Sales Specialist to expand our footprint in the US market, specifically targeting the Personal Care and Flavors & Fragrance (F&F) industries. This is a key strategic role focused on new business generation, key account management, and long-term growth. You will be responsible for spearheading market penetration efforts, establishing strong B2B relationships, and closing high-impact deals in the US. You ll work closely with our leadership and cross-functional teams to deliver revenue targets and ensure operational excellence. Key Responsibilities Market Expansion US Focus: Lead the expansion of Elchemy's presence in the US Personal Care and F&F industries, identifying new customers and building a healthy sales pipeline. Lead Generation & Prospecting: Use a mix of outreach channels cold-calling, cold emailing, social selling, LinkedIn outreach, and industry conferences (virtual & in-person) to generate high-quality leads. Sales Execution: Drive the entire sales lifecycle from pitching and proposal creation to negotiation and closing. Manage long, strategic B2B sales cycles with enterprise clients. Revenue Ownership: Set and exceed quarterly and annual revenue goals by building strong, trust-based relationships with key stakeholders and C-level decision-makers. Key Account Management: Own relationships with key US-based customers, ensuring excellent service delivery and uncovering upselling and cross-selling opportunities. Collaborative Strategy Implementation: Work with cross-functional teams (Product, Operations, Logistics, and Marketing) to execute go-to-market plans and sales strategies effectively. Customer Success: Ensure client satisfaction through proactive communication, quick resolution of issues, and delivering value-added insights regularly. Required Qualifications & Skills Experience: 6+ years in international B2B sales, business development, or account management, ideally within the specialty chemicals industry. US Market Expertise: Demonstrated success in selling to or managing clients in the United States, preferably within Personal Care and F&F sectors. Industry Network: Strong professional network and a deep understanding of chemical sector value chains, procurement cycles, and regulatory nuances. Communication: Excellent verbal and written communication skills, with the ability to deliver compelling presentations and build trust with international stakeholders. Tech Proficiency: High proficiency in Microsoft Excel, PowerPoint, CRM tools, and other digital productivity platforms. Mindset: Entrepreneurial, self-starter mindset with the agility to work in fast-paced, high-growth startup environments. Collaboration & Adaptability: Comfortable working with cross-functional teams and adapting strategies based on feedback, data, and market dynamics. Massive Market Opportunity: Be part of a fast-growing company addressing real pain points in an $800B+ industry. Founding Team Access: Work closely with top-tier founders and experienced professionals from IITs, IIMs, and global MNCs. Global Exposure: Take ownership of a strategic international region with direct customer interactions and the ability to make real impact. Fast Career Growth: Contribute meaningfully to Elchemy s journey and grow your career exponentially. High-Performance Culture: Collaborate with a driven team that values speed, execution, innovation, and transparency. Apply Now If you are a seasoned international B2B sales professional with a passion for building relationships and scaling revenue in the US market, Elchemy wants to hear from you.