Product Specialist Jobs in Noida

122 Jobs Found

FI

Specialist, Technical Professional Services

Fiserv

1+ Year | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position: Specialist, Technical Professional Services (Implementation Analyst) Work Type: Onsite Location: Noida, Uttar Pradesh, India About Fiserv: We are Fiserv, a global leader in fintech and payments. We move money and information that power millions of financial transactions daily quickly, reliably, and securely. Whether it s swiping a credit card, paying via a mobile app, or withdrawing cash, Fiserv is involved. If you want to make an impact on a global scale, join us and make a difference. Job Summary: The Implementation Analyst is responsible for leading successful implementations of Fiserv s solutions for new and existing clients. You will engage directly with clients from project kickoff through go-live, ensuring smooth and effective deployment. This fast-paced role requires flexibility, strong communication, and an ability to understand client business challenges to drive their success. Key Responsibilities: Lead end-to-end implementation projects for Fiserv s solutions. Engage with clients to understand their business challenges and opportunities. Use business analysis techniques and and tools to guide implementations. Manage multiple projects simultaneously, meeting deadlines and deliverables. Document client meetings and requirements accurately. Collaborate with internal teams and clients to ensure project success. Exercise sound judgment and decision-making to support client objectives. Demonstrate Fiserv values and contribute to team recognition programs. Basic Qualifications: Bachelor s or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted. Minimum 1 year of experience in direct customer/client project involvement or support. Preferred Skills & Experience: 3+ years of experience in direct customer/client project or support roles. Working knowledge of financial services branch front-end operations (Bank Operations, Teller, New Account Processing, Item Processing). Strong self-motivation, excellent time management, and ability to meet tight deadlines. Analytical skills to assess business needs, identify solutions, and manage requirements. Excellent written and verbal communication skills. Proficiency with MS Office Suite. Active listening skills for accurate documentation and client understanding. Ability to work both independently and collaboratively. Creative problem-solving and strong troubleshooting abilities. Self-accountability and organizational skills for effective project management. Qualification : Bachelors or Associate degree in Business, Finance, Accounting, Computer Science, or related field. Equivalent work experience accepted.

Specialist Technical Technical specialist Professional Technical Professional
AD

Adobe Analytics Sr. Consultant

Adobe

6+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Adobe Analytics Sr. Consultant Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we change the world through digital experiences. From global brands to individual creatives, we equip everyone with the tools to design and deliver exceptional customer experiences. Our inclusive culture values innovation, collaboration, and the next big idea maybe yours. The Opportunity As an Adobe Analytics Senior Consultant, you'll act as a strategic advisor to Adobe customers, helping them leverage Adobe Analytics to drive meaningful business outcomes. This client-facing role requires a unique blend of technical expertise, business insight, and strong communication skills. You ll guide customers and implementation partners through analytics strategy, solution design, implementation, and optimization, enabling them to progress along their digital maturity journey. What You ll Do Lead and manage multiple client engagements concurrently. Serve as the primary point of contact for clients and implementation partners. Deliver technical and strategic consulting to optimize Adobe Analytics implementation and use. Develop deep understanding of client business models, KPIs, and digital strategy. Provide solution design guidance and review technical documentation. Perform implementation audits and troubleshooting to ensure best-in-class quality. Share recommendations, industry best practices, and maturity roadmaps tailored to each client. Facilitate enablement and upskilling sessions with client teams. Collaborate closely with Adobe internal teams (engineering, product, support) to drive success. Create technical documentation, client reports, and presentations. Contribute to thought leadership and act as a recognized SME within Adobe and with clients. What You Need to Succeed 6 10 years of experience in digital analytics, data strategy, or web analytics. Strong hands-on experience with Adobe Analytics (Adobe Experience Cloud) implementation and architecture. Familiarity with JavaScript, HTML, tag management systems (e.g., Adobe Launch, Tealium, GTM), and web architecture. Strong understanding of digital marketing and analytics use cases (segmentation, funnels, attribution, etc.). Proven experience working directly with clients and cross-functional teams. Ability to translate complex technical concepts into actionable business recommendations. Excellent communication, presentation, and stakeholder management skills. Experience in consulting, solution design, or digital strategy roles preferred. Bachelor s or Master s degree in Computer Science, Marketing Analytics, or a related field. Be part of a global leader in digital experience innovation Work with the world s top brands and digital experts Enjoy a collaborative, inclusive, and forward-thinking culture Gain access to industry-defining tools and a clear career path Qualification : Bachelors or Masters degree in Computer Science, Marketing Analytics, or a related field.

Adobe Analytics Adobe Analytics Sr. Consultant
NS

Technical Writer

Newgen Software

3-10 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position: Technical Writer Experience: 3 to 10 years Education: Bachelor s / Master s degree in any field Role Overview We are seeking an experienced Technical Writer to develop and maintain high-quality documentation that supports our software products. This role requires collaboration with Subject Matter Experts (SMEs), Product Management, and Support teams to create user-friendly, accurate, and comprehensive documents tailored to our customers' needs. Key Responsibilities Develop and follow documentation plans and project schedules, while staying adaptable to changing requirements. Write, edit, and maintain a wide range of software documentation, including user guides, installation manuals, configuration guides, and API documentation. Collaborate closely with SMEs, Support, and Product Management to fully understand product functionality and ensure accurate information is documented. Ensure all documentation deliverables adhere to established quality standards, including consistency, clarity, accuracy, and completeness. Produce developer-focused documentation explaining the usage of APIs/REST APIs and web services. Where feasible, install and use the products being documented to gain hands-on knowledge. Perform self-reviews to ensure proper grammar, language consistency, and adherence to writing style guidelines. Manage additional documentation or functional responsibilities as required. Required Qualifications & Skills Bachelor s / Master s degree in any field. 3 to 10 years of experience in creating software documentation within technology companies. Excellent written and verbal communication skills, with strong attention to detail. Proficiency in using documentation and editing tools, as well as familiarity with writing style guides (e.g., Microsoft Writing Style Guide). Ability to work both independently and collaboratively within cross-functional teams. Quick learner with the ability to grasp new technical concepts efficiently. Strong organizational skills, with the ability to manage multiple projects simultaneously. Comfortable working under tight deadlines and balancing competing priorities in a fast-paced environment. Preferred (Good to Have) Skills Hands-on experience with tools such as: Adobe RoboHelp, MS Office, Adobe Acrobat Graphic tools like SnagIt, Captivate, or Camtasia Basic knowledge of version control systems (e.g., Tortoise SVN) Qualification : Bachelors / Masters degree in any field.

Technical Writer Technical Writer Full-Time Documentation Specialist
II

Process Analyst Claims

Ibm India

Fresher | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

A career in IBM Consulting means collaborating with global clients and being part of IBM BPO, a division that accelerates digital transformation with agile methodologies, process mining, and AI-powered workflows. You ll work with innovative companies to improve their hybrid cloud and AI journeys, supported by IBM s powerful technology platforms, including IBM Software and Red Hat. Curiosity, creativity, and continuous learning are at the heart of success at IBM. You ll be guided by mentors and coaches who encourage you to challenge the norm, explore new ideas, and deliver innovative solutions for a wide network of clients. Your Role and Responsibilities As a Process Associate Insurance (Claims), you will handle the processing of Life and Annuity Insurance Claims. You ll ensure timely and accurate claims investigation, processing, and payment, while meeting productivity and quality standards. Key Responsibilities: Investigate and process insurance claims, including validating documents and calculating benefit amounts. Release approved claims payments to beneficiaries. Meet daily, weekly, and monthly productivity and quality targets. Required Technical and Professional Expertise Graduate degree (except B.Tech/Technical Graduation/Law). Minimum 1.5 years of experience in Life/Annuities products Claims Processing. Excellent communication skills English (both written and verbal). Strong analytical skills, proactive mindset, and ability to identify issues and suggest solutions. Basic computer knowledge with a typing speed of 35 words per minute. Preferred Technical and Professional Expertise Proficiency in MS Office applications. Self-directed, ambitious, and target-driven achiever. Proven ability to analyze complex data with strong interpersonal and organizational skills. Qualification : Graduate degree (except B.Tech/Technical Graduation/Law).

Process Analyst Process Analyst Full-Time Process Analyst - Claims
NL

Technical Writer

Neugen Laboratories

3-10 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Major Responsibilities Produce and adhere to documentation plans, and project schedules, and be flexible as required. Develop, write, and revise software documentation; and generate the documentation in various formats, according to defined standards. Such as user guides, installation guides, configuration, and API documentation. Work closely with SMEs, Support, and Product Management teams to understand how each product works, gather information, and ensure that complete and accurate information is presented to the customer. Ensure that all deliverables pass quality processes and meet the defined quality parameters. Produce developer documentation to describe the usage of APIs/REST APIs and Web Services. Whenever possible, install and use the product being documented and develop Newgen product knowledge. Perform self-reviews to ensure consistent style, correct grammar, and composition of language. Other functional duties, as assigned. Minimum Requirements or Qualifications- Bachelor s / Master s degree in any field. 3 to 10 years of experience in companies producing software documentation. Excellent written and verbal communication skills, strong organizational skills and attention to detail. Proficiency in using primary publications, editing tools, and style guides (like Microsoft Writing Style Guide). Ability to work on projects both independently and collaboratively in a team environment, Ability to grasp new technical concepts and learn tools. Ability to work effectively under pressure to meet tight deadlines. Ability to balance competing tasks in a rapidly changing environment. Skills desired (not mandatory): o Adobe RoboHelp, MS Office, Adobe Acrobat o Graphic tools such as SnagIT, Captivate, or Camtasia o Basic knowledge of versioning applications like Tortoise SVN Qualification : Bachelors / Masters degree in any field.

Technical Writer Technical Writer Full-Time Documentation Specialist
LA

Customer Success Architect

Lambdatest

3-5 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

About LambdaTest: LambdaTest is a leading cross-browser testing platform that helps developers and designers test web applications on a cloud grid of 3000+ real browsers. We empower teams to deliver flawless user experiences with advanced tools and infrastructure, maintaining our industry leadership in cross-browser testing solutions. About the Role: We are looking for a Customer Success Architect to help ensure the success of our clients. In this role, you will understand customer needs, provide strategic guidance, and deliver tailored solutions, collaborating with cross-functional teams to drive exceptional customer experiences. What You Will Do: Guide customers through onboarding and conduct training to maximize platform usage. Evaluate customer data to identify trends, challenges, and improvement opportunities. Organize Monthly and Quarterly Business Reviews to share updates, discuss challenges, and improve experiences. Work closely with Product, Engineering, Account Management, and Support teams. Run surveys and develop plans to improve customer satisfaction. Use knowledge of testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon, etc.). Leverage tools like Sumologic and ticketing systems to track and improve customer experience. What You Should Have: Bachelor s degree in Computer Science, Engineering, or related field (preferred). 3-5 years in Customer Success, Technical Account Management, or Solutions Engineering within a SaaS or tech company. Strong experience in managing customer relationships and delivering tailored solutions. Hands-on experience with testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon) and CI/CD integrations. Familiarity with tools like Sumologic and ticketing systems to track customer behavior. Excellent verbal and written skills to present complex information to technical and non-technical stakeholders. Strong focus on solving customer problems and building lasting relationships. Qualification : Bachelors degree in Computer Science, Engineering, or related field (preferred).

Customer Customer Success Architect Customer architect Full-Time
LA

Application Support Engineer

Lambdatest

1+ Year | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

About the Team We are a dynamic team that works in a fast-paced environment, ambitious to make a huge impact. Aligned with the company s vision and strategy, the cross-functional teams work closely to build cutting-edge SaaS products that enable software developers & testers globally to perform testing intelligently at scale. Default to transparency, we share stories of our successes, failures, challenges, and interests so that we can learn from and support one another. Responsibilities Provide 24x7 world-class support to LambdaTest customers. (Rotation Shift) Manage customer queries and issues on Chat, Email, and on the Call. Troubleshoot browser-related issues - Chrome, Safari, Firefox, Edge etc. Manage ticket and chat SLAs. Collaborate with Engineering, DevOps, and Product Management teams to address customer issues Strong understanding of cross-browser manual and automation testing Understand the Web-based applications (IIS, W/LAMP etc.) Awareness of programming languages (JavaScript, Java, Python, PHP) and testing frameworks. Awareness of Hybrid cloud-based Saas solutions Requirements Basic knowledge of frontend techs HTML/5, CSS. Basic knowledge of at least one programming language (JavaScript, Java, Python, PHP) Basic understanding of APIs, and web-based applications. Ticketing tool (ServiceNow, Jira, ZohoDesk) Soft Skills Excellent written and verbal skills Customer empathy Team player Qualification MCA/MTech/BTech in Computer Science Qualification : MCA/MTech/BTech in Computer Science

Application Support Application Support Engineer Application engineer
ER

Technical Sales Specialist Packetcore Bo

Ericsson-worldwide

4-9 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

The Technical Sales Specialist role at Ericsson offers an exciting opportunity to provide expert-level support and advice within the EPC domain (Evolved Packet Core). In this role, you'll work closely with regional teams and customers to analyze RFPs (Requests for Proposals), providing tailored solutions based on customer requirements. You will also be responsible for knowledge sharing and mentoring team members to help build expertise and competence within the organization. What You Will Do: RFP/Tender Response: Provide quality and timely responses for RFPs/tenders within the given deadlines. Take ownership of the bid response process, ensuring all requirements are met for specific areas. Customer Interaction: Thoroughly understand RFP requirements and initiate clarifications as needed. Collaborate with regional counterparts to discuss the RFP and formulate effective solutions. Solution Ownership: Own the technical solutions for EPC components (e.g., UPF, SMF, AMF, GGSN, EPG, SGSN-MME, WMG, SAPC). Capture and document assumptions and risks while providing technical solutions to customers. Bid Support: Assist Engagement Lead/Solution Manager in the bid acceptance phase, aligning on scope and effort estimation. Product Expertise: Develop expertise in EPC products and actively share knowledge to enhance team competence. Reuse available document repositories efficiently and suggest TCO Optimization (Total Cost of Ownership) aspects to Market Area. Sales Support & Documentation: Provide timely support to the Sales Support team, answering customer queries. Responsible for creating deliverables such as: Network Design and Dimensioning Bill of Quantities (BoQ) Solution Document Statement of Compliance (SoC) Answering technical customer queries What You Will Need to Succeed: Technical Knowledge: Strong understanding of EPC solutions for 2G, 3G, 4G, and 5G (NSA/SA) networks. Deep knowledge of EPC products and solutions. Preferably, Ericsson EPC product knowledge. Knowledge of dimensioning and product configuration tools is a merit. Familiarity with interfaces/protocols involving MSS, IMS, UDC (e.g., HLR/HSS/CUDB/EIR/UDM/UDR) and call flows would be an added advantage. Understanding of NFVI/Virtualization, Cloud Native concepts, and basic knowledge of Kubernetes (K8s) is a plus. Experience: 4 to 9 years of relevant work experience in EPC and telecommunication solutions. Educational Background: Bachelor's degree in Telecommunication, Electronics, or an equivalent field. Why Ericsson? Be a part of a global telecommunications leader, working with cutting-edge technologies in mobile and fixed network operations. Collaborate with cross-functional teams, delivering tailored solutions that meet customers business needs and objectives. Gain exposure to a wide range of technologies and products in the EPC domain, while mentoring and sharing knowledge with your team. Ready to make an impact at Ericsson? Apply now to join our dynamic and innovative team! Qualification : Bachelor of Engineering in Telecommunication / Electronics or equivalent university degree

Technical Sales Technical sales Specialist Technical specialist
SG

Technical Product Specialist

S&p Global

6+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

Technical Technical product Product technical Specialist Technical specialist
HC

Technical Specialist

Hcltech

2-5 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology

Technical Specialist Technical specialist Full-Time Technical support
HC

Specialist - Presales

Hcltech

2-5 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Summary: The Specialist in Presales will be responsible for supporting presales activities related to network access control (NAC) solutions. This role requires a strong understanding of NAC technology, its application in securing network environments, and providing pre-sales support to customers. You will also be responsible for managing customer escalations, performing root cause analysis, and delivering solutions that meet service level agreements (SLAs). Additionally, this role involves ensuring high customer satisfaction (CSAT) and contributing to continuous improvements through value-adding activities. Key Responsibilities: Presales Support: Assist in presales activities related to Network Access Control (NAC), helping to understand client requirements, demonstrate solutions, and craft proposals. Escalation Support and Root Cause Analysis: Provide support for on-call escalations, diagnose and resolve issues related to NAC solutions, and conduct root cause analysis of the given problems. Ticket Management: Independently resolve tickets within the agreed SLA for ticket volume and resolution time. Quality and Compliance: Adhere to quality standards, regulatory requirements, and company policies while handling support tickets and presales activities. Knowledge Sharing and Training: Participate in value-adding activities such as updating and managing the knowledge base. Provide training to new employees and coaching to analysts to enhance their skills and productivity. Customer Satisfaction (CSAT): Ensure positive customer experience through First Call Resolution (FCR) and minimize rejected resolutions or reopened cases, thereby improving overall CSAT scores. Required Skills and Qualifications: Technical Expertise: Proficient in Network Access Control (NAC) solutions, with hands-on experience in managing and supporting NAC systems. Problem Solving and Troubleshooting: Strong problem-solving abilities to quickly identify and resolve technical issues related to NAC. Experience with Service-Level Agreements (SLA): Ability to independently handle escalations and resolve issues within the defined SLA. Communication Skills: Strong verbal and written communication skills, with the ability to explain technical issues to both technical and non-technical stakeholders. Knowledge Base and Process Improvement: Knowledge and experience in creating, managing, and updating knowledge bases. Commitment to process improvements through documentation, training, and proactive issue resolution. Team Collaboration and Customer Focus: Experience in working in a collaborative team environment with a customer-centric focus to improve overall service quality. Qualification : Bachelor of Technology

Specialist Presales Presales specialist Full-Time Specialist - Presales
SG

Technical Product Specialist

S&p Global

6+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

The Role As an Enterprise Data Management Technical Specialist based in Gurgaon, India, you will spearhead the design, configuration, and implementation of cutting-edge EDM solutions. You will work closely with cross-functional teams, mentor junior members, and ensure accurate and compliant data management. Reporting to Raj Ethiraj, this role is pivotal in driving business profitability through impactful product enhancements. Key Responsibilities Solution Design & Implementation: Lead the design and configuration of EDM solutions tailored to client and product requirements. Project Leadership: Manage end-to-end EDM projects, ensuring timely delivery and high-quality results. Data Integrity & Compliance: Develop and optimize data validation and matching rules to ensure data accuracy, consistency, and regulatory compliance. Integration & Troubleshooting: Configure data integration processes from diverse sources and resolve complex data issues efficiently. Cross-Functional Collaboration: Partner with Product Business Analysts, Project Managers, and development teams to align on product goals and client feedback. Mentorship: Guide junior team members, fostering a culture of continuous learning and best practices in EDM. Metrics & Innovation: Establish product success metrics, propose new features, and drive innovation in implementation processes. UX Collaboration: Work with UX teams to conceptualize and visualize product features, ensuring user-friendly designs. Qualifications Must-Have Skills: Minimum of 6 years of hands-on experience in EDM solutions or similar platforms. Proficiency in SQL, database management, and platform architecture. Strong understanding of financial data and capital markets processes. Proven leadership in product strategy and stakeholder collaboration. Experience in Agile methodologies, with tools like Azure DevOps and Confluence. Familiarity with multi-cloud deployments (AWS and Azure). Knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Expertise in data governance and quality management. Nice-to-Have Skills: Certifications in data management or related technologies. Experience with key market data providers like Bloomberg, Reuters, and SIX. Strong problem-solving skills and attention to detail. Proficiency in writing User Stories, Use Cases, and acceptance criteria. Client-facing skills to ensure successful project delivery and satisfaction. What s in It for You? Collaborate with a global, cross-functional team. Contribute to the success of an award-winning EDM platform. Opportunity to work on cutting-edge technologies like automation, GenAI, and cloud platforms. Mentor and grow a high-performing team. Qualification : Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX.

Technical Technical product Product technical Specialist Technical specialist
QU

Executive / Senior Executives - Inside Sales

Queuebuster

2+ Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position Title: Executive / Senior Executive Inside Sales (B2B) Location: Noida Employment Type: Full-Time About DPD Technologies At DPD Technologies, we are the creators of QueueBuster , a powerful Mobile POS solution built to serve businesses of all sizes from large-format retail chains to street-side kiosks. QueueBuster enables seamless management of billing, inventory, CRM, loyalty, and online orders through a single platform, anywhere and anytime. We foster a collaborative, flexible, and empowering work environment where innovation thrives and individuals grow. If you re passionate about sales and excited by the fast pace of a growing tech startup, you ll feel right at home with us. Role Overview We are seeking dynamic and driven Inside Sales Executives / Senior Executives to join our high-performing B2B sales team. In this role, you will be responsible for lead generation, client outreach, relationship management, and closing new business deals. You will be the first point of contact for potential clients and play a pivotal role in driving our growth. Key Responsibilities Manage end-to-end inside sales cycle from lead generation to closing deals. Reach out to prospective B2B clients via cold calls, emails, and follow-ups to generate interest and qualify leads. Conduct introductory calls and product demos to understand client needs and position QueueBuster as the right solution. Consistently achieve or exceed daily outreach targets (120 150 calls/day). Maintain detailed and accurate records of interactions in the CRM/database. Build and nurture strong client relationships by providing an exceptional customer experience. Clearly communicate the product s value proposition and address objections confidently. Coordinate with cross-functional teams to ensure smooth onboarding and customer satisfaction. Go the extra mile to meet sales quotas, follow up on leads, and facilitate future sales opportunities. Required Qualifications & Experience Bachelor s degree in Business, Sales, Marketing, or a related field (MBA preferred). 2+ years of experience in Inside Sales, B2B Sales, or Business Development. Proven track record of lead generation, prospecting, and closing deals. Strong understanding of the sales process, from prospecting to negotiation and closure. Excellent verbal and written communication and presentation skills. Strong interpersonal skills and ability to build rapport quickly with clients. Highly target-driven, self-motivated, and results-oriented. Strong negotiation skills and a competitive, confident approach. Comfortable working in a fast-paced startup environment with a focus on execution. Who You Are A creative thinker with a growth mindset and strong problem-solving skills. A self-starter who thrives with minimal supervision. Able to manage time effectively and handle multiple priorities. Highly data-driven, with the ability to analyze and optimize performance. Eager to take on new challenges, learn continuously, and grow rapidly within the organization. Be a part of a rapidly growing SaaS product company with a national presence. Opportunity to work with cutting-edge technology and a passionate team. Great workplace culture that fosters learning, ownership, and innovation. Performance-driven incentives and opportunities for career growth. Qualification : Bachelors degree in Business, Sales, Marketing, or a related field (MBA preferred)

Executive Senior Senior executive Senior executives Sales
QU

Technical Support Engineer / Sr. Technical Support Engineer

Queuebuster

0-3 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Technical Support Technical support Engineer Technical engineer
AT

Lead Design Engineer R&D Mechanical

Addverb Technologies

3-8 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position Title: Lead Design Engineer R&D Mechanical Location: Noida Department: R&D Mechanical Employment Type: Full-Time Role Overview We are seeking a highly motivated and technically strong Lead Design Engineer R&D Mechanical to join our cutting-edge Advanced Robotics team at our corporate headquarters in Noida. This role is central to designing and developing next-generation robotics products including collaborative robots, quadrupeds (Trakr), remote medical solutions, and bi-pedal robots. You'll contribute directly to redefining the future of robotics by creating innovative, manufacturable, and scalable mechanical solutions. You will play a hands-on role in new product development (NPD), optimization of existing designs, and mentoring junior engineers while collaborating across cross-functional teams to meet performance, quality, and cost goals. Key Responsibilities Product Development & Innovation Initiate and lead new product development based on inputs from Product Management, Sales, and Executive teams. Conceptualize innovative mechanical designs, assess design feasibility, and ensure functionality, durability, and user-centricity. Conduct design benchmarking and competitor analysis, including reverse engineering to drive product differentiation. Mechanical Design & Engineering Prepare detailed 2D and 3D CAD models, engineering drawings, and release BOMs using SolidWorks. Apply the maker-checker concept for design accuracy and maintain quality throughout the design lifecycle. Collaborate with Manufacturing Engineering (ME) and Quality teams to finalize test plans and quality assurance requirements. Respond to design-related queries from stakeholders throughout the product life cycle. Engineering Best Practices Ensure compliance with mechanical standards for strength, deflection, material selection, and finishes. Design electro-mechanical systems, including selection and integration of motors, gearboxes, linear motion systems, and other drive components. Release final CAD designs and documentation into PLM systems post-design approvals. Incorporate Geometric Dimensioning & Tolerancing (GD&T) to ensure manufacturability and precision. Required Skills & Qualifications Bachelor s degree (B.E/B.Tech) in Mechanical Engineering with 60%+ throughout academics. 3 to 8 years of experience in mechanical design, preferably in the automation or robotics industry. Strong experience in machine design for NPD including catalog component selection, fabrication, sheet metal, welding, bending, and machining processes. Proficiency in SolidWorks for 3D/2D modeling. Working knowledge of AutoCAD, Ansys, and Product Lifecycle Management (PLM) systems. Understanding of mechanical stress analysis, material science, and finish standards. Strong communication skills and ability to work across teams. Experience mentoring junior engineers is a plus. Be part of a world-class robotics company at the forefront of automation and advanced mechanical systems. Contribute to industry-defining products that impact healthcare, logistics, and industrial automation. Work in a collaborative, innovation-led culture with global exposure. Accelerate your learning curve in a high-growth, multidisciplinary environment. Qualification : Bachelors degree (B.E/B.Tech) in Mechanical Engineering

Lead Design Lead design Design lead Engineer
TI

Lead Engineer

Times Internet

3-5 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Lead Engineer Full Stack (Tech & Data Lead) Location: Noida Experience: 3 5 Years Employment Type: Full Time About Times Internet Times Internet is India s largest digital products company, delivering premium platforms across industries including News, Sports, Fintech, and Enterprise Solutions. Our iconic brands TOI, ET, Cricbuzz, Times Prime, Willow TV, and others reach millions of users and help simplify their everyday lives. We are an equal opportunity employer that promotes diversity, inclusion, and innovation. Our culture values bold thinking and empowers teams to build impactful products that shape the future of digital India. About the Business Unit ET B2B The Economic Times B2B Verticals (ETB2B) is a leading business media platform serving 23+ industries like Auto, Energy, Pharma, Retail, and HR, with a reach of over 8 million professionals. Through curated content, premium events, and innovative digital tools like ET Masterclass and vConfex, ETB2B powers informed decision-making and professional growth. We re now launching a first-party B2B intent signal platform a cutting-edge system to convert high-value traffic into actionable insights for enterprise clients. Role Overview We re looking for a hands-on Lead Engineer to head the technology and data backbone of our new B2B intent signal platform. In this founding team role, you ll architect and develop the platform s core backend, integrating components such as: Reverse-IP based company detection User behavior tracking Intent scoring engines Data packaging for enterprise delivery This role is ideal for someone who thrives in fast-paced, early-stage environments, enjoys solving complex data and system design challenges, and is motivated to build scalable, commercial-grade B2B SaaS infrastructure. Key Responsibilities Lead the design and development of end-to-end backend architecture for a high-scale B2B SaaS platform. Develop and integrate data pipelines, tracking mechanisms, and analytics engines to capture buyer behavior signals. Architect robust APIs and services to deliver insights and signals to clients in real time. Work closely with product managers and data teams to translate business requirements into tech roadmaps. Ensure platform scalability, security, and performance while adhering to industry standards. Mentor junior engineers and contribute to building a strong tech-first culture. Qualifications & Skills 3 5 years of full-stack/backend engineering experience, preferably in SaaS, Martech, or data-driven platforms. Strong experience with backend technologies such as Node.js, Python, Go, or Java. Hands-on experience with REST APIs, data modeling, and cloud platforms (AWS, GCP, or Azure). Familiarity with user tracking systems, behavior analytics, or intent data is a strong plus. Experience working with databases (SQL & NoSQL), message queues, and containerized deployments (Docker/Kubernetes). Problem-solving mindset with the ability to work independently in a startup-style team. Be a founding engineer on a high-impact, data-first B2B product. Work with cross-functional teams and own end-to-end tech decisions. Join a mission-driven, innovation-focused culture backed by India s top digital media company. Competitive compensation, autonomy, and learning opportunities.

Lead Engineer Lead Engineer Engineer lead Full-Time
TI

Ux Designer

Times Internet

2-3 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

UX Designer Location: Noida Experience: 2 3 Years Employment Type: Full Time About Times Internet Times Internet is India s largest digital products company, building world-class platforms across News, Sports, Fintech, and Enterprise tech. Our diverse portfolio includes renowned brands like TOI, ET, Cricbuzz, Times Prime, Willow TV, and more each created to inform, entertain, and inspire millions. As a company, we are deeply committed to inclusivity, innovation, and equal opportunity. In 2018, we achieved gender pay parity (verified by Aon Hewitt) and continue to foster a collaborative, user-first work culture. About the Business Unit EconomicTimes.com EconomicTimes.com is India s most influential business news destination, serving 50+ million monthly users. From entrepreneurs and professionals to policymakers and students, ET delivers high-impact journalism and actionable insights across web, mobile, social, and newsletters. The platform accounts for 80% of all time spent on business news in India shaping conversations at the heart of Indian industry. As part of Times Internet, ET benefits from a broader product ecosystem that includes ETMoney, TimesofIndia.in, TechGig, Gaana, and MX Player. Role Overview: UX Designer We re seeking a user-obsessed UX Designer to help us create seamless, impactful experiences across EconomicTimes.com s digital touchpoints. You ll work cross-functionally with product managers, engineers, designers, and editors to solve complex UX problems for a high-traffic, content-rich platform. Key Responsibilities Translate product and business goals into intuitive user experiences. Design wireframes, user flows, journey maps, and interactive prototypes using tools like Figma, Adobe XD, or Miro. Conduct and synthesize user research, usability tests, and heuristic evaluations to inform design decisions. Collaborate with cross-functional teams including product, engineering, and editorial to align on user needs. Use both qualitative and quantitative data to iterate on design solutions. Ensure compliance with accessibility and usability best practices across platforms. Advocate for design thinking and a user-first mindset within the organization. Stay updated with emerging design trends, tools, and technologies. Required Skills & Experience 2 3 years of hands-on UX design experience in digital products. Strong understanding of human-centered design principles and modern usability practices. Experience designing for responsive and adaptive web/mobile platforms. Proven ability to simplify complex workflows into intuitive interfaces. Experience with user research, A/B testing, and data-driven design decisions. Excellent communication, collaboration, and storytelling skills to convey design rationale. Preferred Qualifications Bachelor's degree or higher in Design, HCI, Psychology, Sociology, or a related field. Prior experience working on content-heavy or media platforms is a significant plus. A portfolio showcasing real-world UX work across different platforms and use cases. Design for one of India s most trusted digital brands. Work on high-scale, high-impact platforms reaching millions. Collaborate with passionate, experienced product teams. Enjoy a culture of innovation, ownership, and continuous growth. Qualification : Bachelor's degree or higher in Design, HCI, Psychology, Sociology, or a related field

Ux Designer Ux designer Full-Time User Experience Designer
PA

Product Analyst - Assistant Manager - Devices

Paytm

2-6 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Position: Product Analyst Assistant Manager (Devices) Location: Noida, Uttar Pradesh (Work From Office) Department: Analytics Offline Merchants (EDC) Employment Type: Full-time Experience: 2 6 years About Paytm Paytm is India s leading mobile payments and financial services distribution company and pioneer of the mobile QR payments revolution. Our mission is to empower half a billion Indians by bringing them into the mainstream economy through innovative technology. About the Team You will work with device data from millions of merchants, deriving actionable insights to optimize device performance and enhance merchant experience. Key Responsibilities & Requirements Advanced experience with SQL for querying and data analysis Basic knowledge of Python for scripting and automation Proficiency in Google Looker or other data visualization tools; experience with Looker Studio is a plus Experience in automation projects related to data extraction, integration, and visualization Advanced Excel skills including VBA for report automation Building management reports, MIS, and dashboards Strong analytical thinking and problem-solving skills Skills & Qualifications Bachelor s degree in Computer Science, Engineering, or a related field 2+ years as a Product Analyst, preferably in fintech, financial services, or technology sectors Ability to translate complex business problems into technical requirements Excellent communication and collaboration skills for cross-functional teamwork Experience in market research and analysis is an added advantage If you re passionate about leveraging data to drive business decisions and want to be part of a leading fintech organization, apply now! Qualification : Bachelors degree in Computer Science, Engineering, or a related field

Analyst Product analyst Assistant Product assistant Assistant analyst
AI

Key Account Manager

Airtel

2-6 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Title: Key Account Manager Location: Noida Function: Airtel Business - Domestic Sales - Enterprise Business Experience: 2 to 6 years Employee Type: Full-time Job Purpose Manage end-to-end telecom and connectivity solutions for a portfolio of 30-35 enterprise accounts, primarily mid to large segment. Drive sales and revenue growth by promoting Data, Voice, VAS, and new product offerings, while ensuring customer satisfaction and retention. Key Responsibilities Build and maintain strategic relationships with key decision makers at multiple levels, including CXOs. Drive revenue growth within assigned accounts through effective account management, focusing on Data and Voice services. Promote solution selling and increase penetration of new products in emerging markets. Collaborate with internal teams (BSG, CE, Networks) and external partners/vendors to achieve business targets and ensure excellent service delivery. Meet business targets related to order booking, revenue generation, collections, new account acquisition, and churn control. Key Competencies Strong commercial acumen with the ability to drive profitable sales. Expertise in consultative selling tailored to enterprise clients. Customer service orientation with a focus on relationship management. Skilled in key account planning and management. Executive presence and confidence in handling CXO-level discussions. Solid understanding of enterprise and carrier telecom products. Excellent negotiation skills. Creative approach to attracting and engaging target customers. Persistent and proactive in following up on sales opportunities.

Key Account Key account Manager Key manager
AI

Lead Mass Retail GTM - Marketing

Airtel

5-8 Years | Not Disclosed | Noida, Uttar Pradesh, India | Full-time

Job Title: Lead Mass Retail GTM - Marketing Location:Noida Function: Marketing Employee Type: Employee Experience range (Years): 5 years - 8 years Bharti Airtel Limited is a leading global telecommunications company with operations in 18 countries across Asia and Africa. Headquartered in New Delhi, India. In India, the company's product offerings include 2G, 3G and 4G wireless services, mobile commerce, fixed line services, high speed home broadband, DTH, enterprise services including national & international long distance services to carriers. In the rest of the geographies, it offers 2G, 3G, 4G wireless services and mobile commerce. We are always looking for people who are thinkers & doers. People with passion, curiosity & conviction, people who are eager to break away from conventional roles and do 'jobs never done before'. About the role: To develop, manage and implement programs in Prepaid to enhance acquisition numbers & revenue through value for money products. Key Responsibilities: Competition mapping, analysis & proposing new products. Ensure smooth roll out of new products. Monthly activities GAC (to keep acquisition cost with in budgets), Schemes, targets to ensure acquisition numbers. Regular analysis of zone wise sales to take corrective actions on products, increase numbers of revenue enhancing products. Regularly liaison with the Business Managers to achieve business objectives. Product Knowledge - Thorough knowledge of Pre Paid products & distribution. Analytical Aptitude keen analyst, uses this skill to enhance the quality of job delivery. People Management & Inter-personal Skills manages the backend & front end coordination with ease. Skills Required: Channel Sales and Distribution Handling experience, marketing analytics, Advanced excel Educational Qualification & Experience: Graduate/Post Graduate from reputed institutes with 3+ years of sales experience. Work Experience: Experience of 4+yrs in sales/marketing Qualification : Graduate/Post Graduate from reputed institutes

Lead Retail marketing Lead marketing Marketing lead

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