Product Support Jobs in Ahmedabad

Hardware Technical Lead Location: Ahmedabad Job Type: Full-Time Category: Embedded Solutions Job Summary We are looking for an experienced and motivated Hardware Technical Lead to lead our expanding Product Engineering Services team focused on industrial applications. While the primary emphasis is on industrial-grade systems, experience in avionics, automotive, or medical electronics is highly desirable. This leadership role entails overseeing end-to-end hardware development, managing a team of engineers, and driving high-quality project execution, while also fostering team growth through hiring and mentoring. Key Responsibilities Lead and manage a team of 8 10 hardware engineers across multiple projects. Guide the design and development of reliable hardware systems tailored for industrial applications. Ensure compliance with design standards, industry regulations (FCC, CE, MIL-STD, DO-160), and project-specific quality objectives. Own technical delivery from concept through deployment, meeting project timelines, budgets, and specifications. Collaborate closely with software, mechanical, and systems engineering teams to ensure seamless product integration. Conduct technical reviews, design audits, and system validation activities. Drive continuous improvement in hardware design methodologies and development processes. Establish and enforce best practices for design documentation, configuration management, and version control. Play an integral role in hiring, onboarding, and mentoring engineers. Support project managers with technical planning, risk management, and resource allocation. Stay informed on emerging technologies and assess their potential for project enhancement. Qualifications Bachelor s or Master s degree in Electronics, Electrical Engineering, or related discipline. 10+ years of hands-on hardware development experience, including at least 3 years in a leadership role. Strong expertise in industrial-grade hardware design (power electronics, embedded platforms, control systems). Experience in avionics, automotive, or medical electronics is a significant advantage. Proficiency in schematic capture and PCB design tools such as Altium Designer, OrCAD, or KiCAD. Familiarity with embedded systems, microcontrollers, System on Modules (SoMs), and high-speed digital designs. Solid understanding of compliance and qualification standards (MIL-STD, DO-160, FCC). Proven leadership and mentoring capabilities. Excellent communication and technical documentation skills. Benefits Lead and grow a high-performing hardware engineering team. Work on diverse, innovative projects spanning industrial, avionics, and consumer sectors. Gain exposure to global engineering standards and best practices. Competitive compensation package and comprehensive benefits. Opportunities for professional growth through leadership, innovation, and continuous learning. If you re a driven hardware engineer ready to lead and innovate in the smart industrial product space, we encourage you to apply and join our core engineering team. Qualification : Bachelors or Masters degree in Electronics, Electrical Engineering, or related discipline

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Sales Engineer GCC Region (Electronics & Projects) Location: Ahmedabad Key Responsibilities Market Development & Sales Identify and develop new business opportunities in the GCC region (UAE, Saudi Arabia, Qatar, Oman, Bahrain) for electronics hardware, industrial PCs, IoT, SCADA, and automation solutions. Build and manage a robust sales pipeline comprising distributors, OEMs, system integrators, EPC contractors, and key end-users. Execute account-based sales strategies targeting industrial, energy, infrastructure, and process automation sectors. Identify and onboard GCC-based System Integrators (SIs) or EPCs to act as partners or bid leads. Project Bidding & Tendering Lead end-to-end bidding processes for public and private sector projects, including RFQs, RFPs, BOQs, and compliance documentation. Collaborate with internal engineering, documentation, and finance teams to prepare comprehensive commercial and technical proposals. Track and bid for government tenders in partnership with local SIs (e.g., DEWA, ADNOC, ARAMCO, KAHRAMAA). Partner & Channel Management Establish and manage channel partners and local agents in target GCC countries. Provide partners with product training, pricing guidance, and pre-sales support. Conduct regular territory performance reviews, identify gaps, and implement corrective measures. Client Relationship Management Build and maintain long-term relationships with project consultants, automation teams, and procurement heads. Deliver technical presentations, product demos, and lead commercial negotiations. Drive repeat orders, after-sales engagement, and ensure high customer satisfaction. Reporting & Forecasting Maintain accurate sales pipeline details in CRM systems with deal stages, probabilities, and expected close dates. Submit weekly and monthly reports covering revenue forecasts, market trends, and competitor activity. Represent the company at industry expos and technical conferences within the GCC region. Key Requirements Bachelor s Degree in Electronics, Electrical, or Instrumentation Engineering; MBA is a plus. 4 6 years of B2B sales experience in electronics and automation products within GCC countries. Proven track record in project bidding and channel development. Strong knowledge of GCC trade regulations, logistics, import/export processes, and cultural business practices. Excellent command of English; Arabic language skills are an advantage. Willingness to travel frequently across GCC for business development and project closures. Preferred Exposure Industrial PCs, edge devices, SCADA systems, and industrial networking. IoT platforms, remote monitoring, and smart sensor integration. PLCs, HMIs, sensors, and networking devices. Battery Energy Storage Systems (BESS) or energy management systems (optional). Familiarity with government e-tendering portals in the GCC region. Qualification : Bachelors Degree in Electronics, Electrical, or Instrumentation Engineering; MBA is a plus

Assistant Sales Manager (ATE) Location: Ahmedabad Job Description: We are seeking a dynamic and results-oriented Assistant Sales Manager to join our team in Ahmedabad. The ideal candidate will have 4 to 6 years of experience in sales within the Test & Measurement and Automated Test Equipment (ATE) industries. This role requires a strong understanding of Project Engineering, DAQ Solutions, and excellent customer relationship management skills. The candidate should be comfortable with PAN India travel to engage clients and expand business opportunities. Key Responsibilities: Drive sales and promote Test & Measurement, Automated Test Equipment (ATE), Project Engineering, and DAQ Solutions. Develop and execute strategies to achieve or exceed sales targets across assigned territories. Cultivate and maintain strong relationships with existing clients; proactively identify new business opportunities. Provide technical expertise and support to clients, ensuring delivery of appropriate solutions. Conduct product presentations, demos, and training sessions for clients. Collaborate with engineering and product teams to ensure customer requirements are met accurately. Participate in trade shows, exhibitions, and industry events to enhance brand presence and network with potential clients. Prepare and submit regular sales reports, forecasts, and business plans to senior management. Provide timely market feedback regarding trends, competition, and customer needs. Requirements: 4 to 6 years of sales experience in Test & Measurement Applications and Automated Test Equipment (ATE). Solid understanding of Project Engineering, DAQ Solutions, and related industries. Strong technical background, preferably with a BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or a related field. Proven track record of successful sales and effective customer relationship management. Excellent communication, negotiation, and presentation skills. Ability to work independently, manage time efficiently, and travel extensively across PAN India. Knowledge of the latest trends in Test & Measurement and ATE technologies is a plus. Qualification: BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent. Strong technical background related to Test & Measurement Applications, Automated Test Equipment (ATE), or DAQ Solutions preferred. Benefits: Competitive salary package. Opportunity to work in a dynamic and growing industry. Travel and accommodation allowances. Qualification : BE/Diploma in Electronics and Communication (EC), Instrumentation and Control (IC), or equivalent

Position Title: Senior Territory Manager Location: Ahmedabad Reports To: General Manager Experience Required: 8 to 12 years of experience in sales, preferably in the analytical and laboratory instruments industry. Educational Qualifications: Minimum: Diploma in Electronics, Chemical, or Instrumentation Engineering Preferred: B.Sc. / M.Sc. in Chemistry, Biology, or Physics OR Graduate / Diploma in Electronics, Chemical, or Instrumentation Engineering Role Overview: The Senior Territory Manager will be responsible for driving sales and business growth for the complete portfolio of analytical and laboratory instruments offered by the company. This includes managing direct sales efforts and collaborating with team members to expand the customer base in the assigned territory. Key Responsibilities: Promote and sell the full range of analytical and laboratory instruments in the assigned territory Conduct regular customer visits to generate new leads and business opportunities Maintain and update the sales funnel through CRM tools Develop a strong technical understanding of the product portfolio Handle commercial discussions and negotiations with prospective clients Consistently meet or exceed assigned sales targets Build and nurture relationships with prospects and existing customers Coordinate internally with the service and support teams to ensure customer satisfaction Key Competencies & Skills: Minimum 5 years of hands-on experience in selling analytical instruments Strong communication skills in English both written and verbal Proficiency in MS Office Suite (Outlook, Word, Excel, PowerPoint) Self-motivated, hardworking, and results-driven Willingness to travel extensively across the assigned territory Qualification : B.Sc. / M.Sc. in Chemistry, Biology, or Physics

Job Title: Field Application Engineer Job Type: Full-Time Location: Ahmedabad Experience Required: 3 4 Years Education Qualification: Diploma in Electrical / Electronics Engineering or equivalent Job Summary: We are looking for a proactive and technically skilled Field Application Engineer to support the deployment, installation, and servicing of RF-based systems for Armed and Paramilitary forces. This role requires strong technical troubleshooting abilities, excellent communication skills, and a willingness to travel and stay on-site as needed. Key Responsibilities: Act as a technical lead during product installations, system deployment, training sessions, and field support for Armed/Paramilitary forces. Provide on-site product support, including fault diagnosis, rectification, and routine maintenance. Maintain readiness to travel extensively and stay at the ASSPL Nodal Centre in Ahmedabad. Collaborate with internal teams to ensure seamless installation and customer satisfaction. Develop and maintain technical documentation, site reports, and customer feedback logs. Handle customer queries effectively and maintain strong, professional relationships. Support training programs and hands-on demonstrations for end-users and operators. Ensure smooth coordination between field operations and the engineering team for escalations and improvements. Required Skills & Qualifications: Strong understanding of Radio Frequency (RF) technologies and system behavior. Hands-on experience in field troubleshooting and technical support. Proficiency in MS Office and basic computer operation. Strong customer handling and relationship-building abilities. Excellent communication skills in English and Hindi. Strong interpersonal skills, with the ability to work independently and in a leadership capacity. Willingness to travel frequently and stay on-site as per operational requirements. Qualification : Diploma in Electrical / Electronics Engineering or equivalent

Experience Center Associate Location: Ahmedabad Experience: 1 3 Years Qualification: Graduate / Diploma in any relevant field Employment Type: Full-Time Role Objective: Serve as the primary point of contact at the Experience Center, ensuring a seamless, engaging, and informative experience for all visitors by showcasing the company s smart technology and integrated solutions. Key Responsibilities: Manage daily operations of the Experience Center as the single point of contact. Demonstrate and explain a range of smart technology products, including: Interactive Displays Active LED Screens Smart Speakers Surveillance Cameras Video Management Systems (VMS) Crestron Control Systems Digital Door Locks & Video Door Phones (VDPs) Ensure all devices and setups are functional, updated, and presentable at all times. Coordinate with internal teams for product updates, technical support, and setup enhancements. Greet and guide visitors, understand their requirements, and deliver personalized demonstrations. Maintain a professional, informative, and customer-centric environment within the center. Core Competencies: Good communication and interpersonal skills Strong understanding of audio-visual and smart home technologies Ability to present technical concepts in a user-friendly manner Detail-oriented with good organizational and troubleshooting skills Customer-focused mindset Qualification : Graduate / Diploma in any relevant field

Position: Assistant Manager / Sr. Assistant Manager EIC Sales (Channel Partner) Experience: 3 8 Years Location: Ahmedabad Employment Type: Full-Time Job Overview We are looking for a driven and technically sound sales professional to join our team as an Assistant Manager / Sr. Assistant Manager EIC Sales, focusing on channel partner development. This role involves managing dealer relationships, expanding market presence, and driving sales of electronic components and related products. Key Responsibilities Achieve sales targets through assigned dealers and by onboarding new dealers/distributors. Conduct thorough market mapping and competitive analysis. Leverage technical knowledge to support sales efforts in electronic components. Generate inquiries and convert them into orders, ensuring end-to-end customer support. Monitor competitor activity including pricing, products, and marketing strategies. Provide feedback on market trends and suggest product or service enhancements. Resolve customer complaints effectively and propose long-term solutions. Maintain accurate and timely sales reports, work plans, and territory analysis. Collaborate with production and operations teams to ensure timely delivery and execution. Visit customer sites as required to build strong client relationships. Report directly to the Regional Head Sales. Candidate Profile 3 8 years of relevant sales experience in the electrical or electronics industry. Familiarity with products such as Cable Glands, Enclosures, Wiring Ducts, DIN Rail, Lugs, Timers, and Flexible Conduits. Strong communication, negotiation, and problem-solving skills. Willingness to travel frequently for client meetings and business development. Perks & Benefits Attractive performance-based incentives 5-day work week Flexible working hours

Pre-Sales Engineer Full-Time | Ahmedabad, India Location: Ahmedabad, Gujarat Employment Type: Full-Time | On-Site Experience Required: 2 to 5 years Qualification: Any Graduate (IT/Computer Science preferred) Salary: Competitive, based on candidate s experience Notice Period: Immediate joiners preferred Job Summary We are seeking a skilled Pre-Sales Engineer with strong experience in Microsoft Office 365 (M365), Enterprise Mobility Suite (EMS), and cloud technologies to join our dynamic sales and technical team in Ahmedabad. You will serve as a solution evangelist, promoting our cloud and IT service offerings, working closely with customers to analyze their needs, design tailored cloud solutions, and support the sales lifecycle. Key Responsibilities Lead pre-sales activities by demonstrating and promoting the company s cloud and IT products, including Office 365, Azure, and hybrid cloud solutions. Collaborate with clients to understand business requirements and design customized cloud migration and disaster recovery solutions (public and private cloud). Act as a trusted solution architect to enterprise clients, guiding them through cloud adoption strategies and best practices. Prepare and present detailed solution documents including Design Documents, Scope of Work (SoW), architecture diagrams, and Bill of Materials (BoM) for cloud services and managed IT hardware. Analyze customer environments and define logical workflows for Office 365 deployments and migrations. Provide expert consultation on Office 365, Azure, Active Directory (AD), Azure AD, and related hybrid/on-premises integrations. Hands-on experience with migrating servers, databases, and storage solutions to Azure and Office 365 platforms. Support product teams by providing insights to launch new cloud services and value-added offerings. Basic knowledge of Linux OS to assess and address client requirements. Understand implications of cloud commercialization, licensing, and pricing models. Familiarity with AWS cloud services is a plus. Required Skills & Qualifications Minimum 2 to 5 years of experience in a pre-sales engineer or solution architect role, preferably focused on Microsoft cloud technologies. Strong hands-on knowledge of Office 365/Microsoft 365, Microsoft Teams, and EMS. Proficient in communicating complex technical solutions clearly to both technical and non-technical stakeholders. Experience with cloud migration projects involving Azure and Office 365 environments. Sound understanding of Active Directory Domain Services, Federation Services, and directory synchronization to Azure AD. Good command of spoken and written English with professional presentation skills. Bachelor s degree in IT, Computer Science, or related field preferred. Work with cutting-edge Microsoft cloud technologies and participate in digital transformation projects. Collaborate with a talented team of cloud professionals and product experts. Opportunity for growth and development in a fast-evolving technology landscape. Competitive salary and benefits package based on your experience. Apply today to advance your career as a Pre-Sales Engineer specializing in Microsoft cloud solutions in Ahmedabad! Qualification : Bachelors degree in IT, Computer Science, or related field preferred.

Position Title: Business Development Manager Location: Ahmedabad Experience: 5+ years in Sales, preferably in the IT software or training industry Role Overview We are seeking an experienced and dynamic Business Development Manager to lead client acquisition, sales growth, and strategic partnerships. The ideal candidate will have a strong background in IT solutions sales particularly in ERP, HRMS, or Payroll systems and will be responsible for driving revenue through new and existing customer engagement. Key Responsibilities Identify and pursue new business opportunities through market research, networking, and direct outreach. Build and maintain strong client relationships, from initial contact to closure. Organize and conduct meetings with prospective clients to understand requirements and present tailored software solutions. Manage end-to-end sales cycle including inquiry generation, proposal development, negotiation, and deal closure. Lead and mentor the sales team; provide training, support, and performance feedback. Increase the lifetime value of existing customers while attracting new business. Plan and execute below-the-line (BTL) marketing and lead-generation initiatives. Work with internal stakeholders (Technical, Academic, Accounts, Admin teams) to ensure timely and effective project delivery. Prepare sales projections, revenue forecasts, and business growth reports for the CEO. Consistently meet or exceed monthly and quarterly targets. Requirements and Skills Minimum of 5 years of experience in sales, with at least 2 years in ERP / HRMS / Payroll software solutions. Strong understanding of client-server software solutions and business applications. Proven ability to develop and execute business development strategies. Excellent communication, negotiation, and presentation skills. Self-motivated and target-driven, with the ability to lead teams and work independently. Prior experience in the IT training or software product industry is preferred. Bachelor's degree in Business, Marketing, IT, or a related field. Perks & Benefits Competitive salary. Medical insurance coverage. Paid national holidays, vacation, and personal leave. Leave encashment and gratuity benefits. Employee Referral Program. Regular cultural and engagement activities. Supportive work environment with growth opportunities. Qualification : Bachelor's degree in Business, Marketing, IT, or a related field

Position Title: Android Developer Location: Ahmedabad Experience: 4+ years (Java & Android), 1.5+ years (Kotlin) Responsibilities Design, develop, and maintain Android mobile applications ensuring performance and reliability. Develop HTML5 mobile websites and JSON web services to support app functionality. Collaborate closely with Product and Design teams to deliver new features and enhancements. Implement new technologies to optimize app performance and user experience. Provide ongoing application support and troubleshooting. Technical Skills Strong proficiency in Java and Android Studio. Experience with MySQL Lite, Web Services, and Android Core APIs. Minimum 1.5 years of hands-on experience with Kotlin. Expertise working with Jetpack components including LiveData, Room Database, Data Binding, and MVVM architecture. Experience building and maintaining transaction applications (e.g., Sales, Purchase, CRM, Inventory, Finance). Familiarity with cutting-edge open source libraries such as RxJava, Retrofit/OkHttp, and Dagger. Experience with unit and UI testing methodologies. Ability to interpret and work with QA test plans. Strong version control skills including branching and pull requests. Additional Experience Experience with mobile app deployment on Google Play Store. Knowledge of web application development using HTML5 and jQuery is preferred. Database design and development experience is a plus.

Vice President of Sales 15+ Years Experience | Ahmedabad We are looking for a highly experienced Vice President of Sales with over 15 years of demonstrated success in enterprise-level direct sales, specifically targeting the USA and Canada markets. The ideal candidate will have a strong background in IT services and software sales, with deep knowledge of the US market dynamics, customer needs, and competitive landscape. Key Responsibilities: Lead and provide strategic direction to the inside sales team to achieve ambitious revenue targets of $2-4 million USD per annum. Develop and execute effective outbound sales strategies focused on solution selling of software development services. Collaborate closely with marketing, product development, and customer support teams to ensure unified market penetration strategies. Identify and engage prospective enterprise customers, driving both acquisition and retention of complex enterprise solutions. Maintain an in-depth understanding of software technologies, industry trends, and market dynamics within the North American IT sector. Deliver compelling presentations and foster long-term client relationships through exceptional communication and customer service. Partner effectively across departments including Sales, Engineering, Development, and Marketing to drive cohesive growth. Frequent travel to USA and Canada is required; prior experience traveling in these markets is essential. Required Skills & Qualifications: 15+ years of direct sales leadership experience with a strong focus on the US and Canadian IT services markets. Proven track record of generating revenues between $2 million and $4 million USD annually. Expertise in complex enterprise solution sales and software development services. Exceptional strategic planning, communication, and leadership skills. Prior experience traveling frequently to the USA and Canada markets. Ability to work collaboratively across multiple functions and teams to meet business goals. Location: Ahmedabad, India

Job Title: Software Support Executive (Fresher) Experience: Fresher Location: Rajkot, Gujarat Vacancies: 6 Job Type: Full-Time Job Overview: We are seeking enthusiastic and customer-focused Software Support Executives to join our team in Rajkot. This entry-level role offers an excellent opportunity to start your career in software technical support, client training, and product testing. If you are eager to learn, communicate effectively, and provide exceptional client support, we want to hear from you! Key Responsibilities: Provide software technical support and training to clients via calls and remote/online sessions. Assist in testing new software releases and offer constructive feedback for improvements. Build and maintain strong, long-lasting relationships with clients through excellent service. Perform software installation and conduct client training sessions. Participate in internal training programs as required. Respond promptly to support calls and provide effective solutions. Complete assigned tasks within the estimated time frame. Basic knowledge of SQL and Crystal Reports is a plus but not mandatory. Eligibility & Requirements: Freshers with a keen interest in software support and client management. Good communication skills and the ability to handle client interactions confidently. Basic understanding of software concepts and troubleshooting. Willingness to learn and adapt in a fast-paced environment. Preferred Skills: Familiarity with SQL queries and Crystal Reports will be an added advantage. Strong problem-solving and analytical skills. Patience and a customer-oriented mindset. Personal Attributes: Positive attitude, self-motivated, and proactive. Excellent interpersonal and teamwork skills. Ability to manage time effectively and work under pressure. Kickstart your career in software support with hands-on training and growth opportunities. Work in a collaborative and supportive environment based in Rajkot. Gain valuable experience interacting with clients and working on real-world software products. Apply today to join our team of Software Support Executives and build a rewarding career in software support!

Job Title: Digital Marketing and Content Writer Experience: 2 3 Years Location: Rajkot, Gujarat Vacancy: 1 Job Type: Full-Time Job Overview: We are seeking a versatile and skilled Digital Marketing and Content Writer with 2 3 years of experience to drive our online marketing initiatives and create compelling, SEO-optimized content. The ideal candidate will excel in both digital marketing strategies and technical content creation to support business growth and enhance brand visibility. Key Responsibilities: Digital Marketing & SEO: Develop and execute comprehensive digital marketing and business growth strategies. Manage Bulk WhatsApp Messenger, SMS, and Email marketing campaigns effectively. Collect and maintain data using Excel and relevant software. Conduct thorough on-site and off-site SEO competitive analysis. Utilize tools like Google Analytics, Google Ads, and other platforms to monitor and report campaign performance. Lead keyword research and optimize content for search engines. Stay updated on the latest SEM trends and innovate marketing strategies. Manage social media marketing campaigns to drive traffic and engagement. Build and maintain strong client relationships. Provide product and service support to customers via digital channels. Report directly to the Head of Department (HOD) on a daily basis. Technical Content Writing: Research and write high-quality content including product descriptions, user manuals, website content, blogs, and video scripts. Produce well-researched and accurate content for online and print publications. Manage writing schedules to meet deadlines. Optimize content using keywords, meta tags, and SEO best practices. Collaborate with design and development teams to ensure content aligns with brand messaging. Review, edit, and proofread content for clarity and quality. Use analytics tools to derive actionable insights and improve content strategies. Eligibility & Skills Required: 2 to 3 years of experience in digital marketing and content writing. Strong knowledge of SEO, content marketing, email marketing, social media marketing, and paid advertising. Proficiency in tools like Google Analytics, Google Ads, and social media platforms. Ability to conduct keyword research and create SEO-optimized content. Excellent writing, editing, and proofreading skills. Strong analytical mindset with experience in data-driven decision making. Certifications such as Google Ads, Google Analytics, Facebook Blueprint, or HubSpot are highly desirable. Familiarity with industry trends through continuous learning (blogs, podcasts, news). Personal Attributes: Creative thinker with excellent communication skills. Ability to work independently and collaboratively within a team. Self-motivated, proactive, and adaptable to changing business needs. Strong organizational skills and ability to manage multiple projects. Work with a dynamic team based in Rajkot focused on innovation and growth. Opportunity to develop your career in both digital marketing and content creation. Exposure to diverse projects and latest marketing tools.

Relationship Manager (RM) Global Trade Finance (GTX) Location: Ahmedabad Experience: 1 - 3 Years Reports To: Head Global Trade Finance Company: KredX About GTX GTX is an IFSCA-licensed International Trade Financing Services (ITFS) platform headquartered in GIFT City. We empower exporters and importers by addressing their cross-border working capital needs through innovative technology and deep market expertise. Our mission is to facilitate seamless, secure, and scalable international trade financing solutions. Role Overview As a Relationship Manager in Global Trade Finance, you will play a key role in structuring and executing trade finance transactions, managing client relationships, and ensuring compliance with regulatory and operational requirements. You will collaborate closely with exporters, importers, banks, fintech platforms, and internal teams to deliver comprehensive trade finance solutions. Key Responsibilities Client & Transaction Management Originate, structure, and execute trade finance products such as Export Factoring, Letters of Credit (LC), Standby Letters of Credit (SBLC), forfaiting, factoring, and buyer s/supplier s credit. Manage and grow a portfolio of corporate clients involved in international trade. Identify cross-selling opportunities to deepen client engagement. Operational & Risk Oversight Ensure all documentation, risk assessments, compliance (KYC/AML), and credit appraisals are in place and accurate. Monitor transaction flows, disbursals, repayments, and collateral. Work with risk, compliance, and legal teams to mitigate and manage transactional risks. Banking & Institutional Relationships Interface and negotiate with banks, NBFCs, Export Credit Agencies (ECAs), and factoring companies for deal syndication and closures. Negotiate terms, pricing, and credit limits with financial partners. Strategic & Internal Projects Support product development, process automation, and digital transformation initiatives within trade finance. Provide market insights on trade finance regulations (UCP, URDG, FEMA, RBI guidelines) and client behaviors. Key Requirements Education & Experience 1-3 years in trade finance roles at banks, NBFCs, fintechs, or corporate treasury functions. Certifications such as CDCS or CITF are advantageous. Strong understanding of trade finance instruments, regulatory frameworks, and global trade dynamics. Skills Excellent analytical, structuring, and negotiation skills. Proficiency in trade documentation, credit analysis, and risk management. Strong communication and relationship management capabilities. Engage in a high-growth, globally exposed vertical supported by strong institutional backing. Collaborate with a forward-thinking team focused on innovation in trade finance. Contribute to transformative projects within a rapidly evolving digital ecosystem.

Quality Analyst Location: Ahmedabad Job Overview: We are looking for a dedicated Quality Analyst to join our team. This role is responsible for ensuring the quality of our applications by following written procedures and inspection criteria. The ideal candidate will have a keen eye for detail, excellent communication skills, and a passion for problem-solving. You will be involved in the creation and execution of test plans and test cases, ensuring that the final product meets functional and design specifications. Primary Responsibilities: Test Plan Development & Test Case Design: Identify test requirements from specifications and design a test coverage plan. Develop, document, and maintain functional test cases and other test artifacts, such as test data, data validation, harness scripts, and automated scripts. Ensure that all test cases meet the specifications and align with coding standards. Test Execution & Reporting: Execute tests and deliver timely QA reports with detailed findings. Focus on meeting deadlines and delivering high-quality tests, ensuring quick identification of defects and bugs. Review & Collaboration: Hold and facilitate test plan/case reviews with cross-functional team members to ensure the quality of the product. Work closely with development, project management, and customer support teams to facilitate smooth testing processes. Ensure Compliance with Specifications: Validate that all deliverables meet functional and design specifications and requirements. Liaise with the development team to communicate bugs and issues found during testing. Problem Solving: Apply creative and technical problem-solving skills to translate requirements into effective test plans. Identify and resolve issues that arise during testing and help improve the product's overall quality. Experience Requirements: Test Case Development & Test Planning: Experience in identifying test requirements from specifications, designing test coverage plans, and developing detailed test cases. Functional Testing & Documentation: Proven ability to document and maintain functional test cases and other necessary test artifacts like test data, harness scripts, and automated scripts. Collaboration & Communication Skills: Strong verbal and written communication skills to ensure clear documentation of test plans, test cases, and bug reports. Comfortable liaising with cross-functional teams, including developers, project managers, and customer support. Problem Solving & Technical Skills: Ability to creatively solve technical problems, ensuring that testing efforts are aligned with product requirements and functionality. Attention to Detail & Focus on Deadlines: Ability to find defects quickly and ensure that deadlines for test execution and reporting are met. Qualifications: Bachelor's degree in Computer Science or a related field, or equivalent experience. Previous experience in a Quality Analyst or Software Testing role. Strong understanding of test case development, test plans, and functional testing. Experience with automated testing scripts and test data management is a plus. Excellent problem-solving and analytical skills. If you have a strong passion for quality assurance and enjoy working in a collaborative environment, we encourage you to apply for this opportunity to ensure the success of our product testing efforts. Qualification : Bachelor's degree in Computer Science or a related field, or equivalent experience.

Job Title: SaaS Business Analyst Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build. About the Role: We are seeking a SaaS Business Analyst with strong eCommerce and CMS experience to help shape and enhance our AI-powered Digital Experience Platform (DXP), Experro. Experro is a software-as-a-service (SaaS) product used by eCommerce brands to deliver blazing-fast, personalized, and high-converting customer experiences. In this role, you will collaborate with product, engineering, and customer-facing teams to translate business goals into actionable requirements. You ll leverage your knowledge of eCommerce platforms (Shopify, BigCommerce, Magento) and CMS/Customer Data Platforms to drive product improvements, enhance user experiences, and influence the product roadmap with data-driven insights. Key Responsibilities: Requirements & Analysis: Gather and document business requirements, user stories, and acceptance criteria for new features, improvements, and product offerings on the Experro platform. Market & Customer Insight: Stay informed on industry trends, competitor offerings, and customer feedback. Translate findings into recommendations that enhance engagement, conversion rates, and user satisfaction. E-Commerce & CMS Expertise: Use your domain knowledge of eCommerce platforms (e.g., Magento, BigCommerce, Shopify) to shape product features and workflows that align with best practices for online stores, content management, and personalized experiences. Product Design Collaboration: Work closely with UX/UI designers to translate the written requirements into accurate feature designs. Cross-Functional Collaboration: Work closely with Leadership, Product, Engineering, and Customer Success teams to ensure alignment, validate features, and address user challenges. Data-Driven Decisions: Use analytics and reporting tools to identify opportunities for improvement, refine features, and continuously enhance the platform s performance and usability. Qualifications: Educational Background: Bachelor s degree in Business, Computer Science, or a related field. Experience: 3+ years of experience as a Business Analyst (or similar role) with hands-on experience in at least one eCommerce platform (e.g., Shopify, BigCommerce, Magento). Familiarity with CMS and Customer Data Platforms is a plus. Research Skills: Strong ability to research new innovations, concepts, competitors, customer needs, and market trends, and translate them into product feature and improvement ideas. Analytical & Technical Skills: Comfortable with APIs, integrations, and standard analytics tools. Ability to translate data into actionable insights. Communication & Collaboration: Clear and concise communicator who can bridge the gap between technical and non-technical teams. Adaptability: Thrive in a fast-paced environment, quickly adjusting to evolving priorities and changing market demands. Innovation: Be a part of a rapidly growing company at the forefront of digital product development and innovation. Impact: Work on products that transform industries and make a positive impact globally. Collaborative Culture: Join a passionate and dynamic team where ideas are valued and collaboration is key. Career Growth: Rapidops offers opportunities for personal and professional development in a fast-paced, high-reward environment. Qualification : Bachelors degree in Business, Computer Science, or a related field.

Job Title: Solution Engineer (Sales) Location: Ahmedabad, India Job Type: Full-time About the Role: As a Sales Solution Engineer for the Experro platform, you will be a key technical liaison between our Sales team and prospective customers. You ll leverage your in-depth product knowledge, industry expertise, and consultative approach to demonstrate how Experro s solutions can meet the unique business and technical requirements of enterprise clients. Partnering closely with Account Executives, you will lead product demonstrations, craft tailored solutions, guide prospects through proof-of-concept engagements, and play a central role in driving platform adoption and revenue growth. Key Responsibilities: Technical Pre-Sales Support: Collaborate with Sales Executives to understand customer needs, present tailored solutions, and deliver compelling product demonstrations that highlight the Experro platform s capabilities and value proposition. Solution Design & Architecture: Work closely with prospects to translate their business objectives and technical requirements into solution designs leveraging Experro s features, integrations, and APIs. Proof-of-Concept Management: Lead proof-of-concept and pilot projects by setting up environments, configuring integrations, and guiding customers through hands-on evaluation, ensuring a smooth and successful technical validation process. Technical Liaison: Communicate prospect feedback, technical challenges, and feature requests to Product Management, Engineering, and Support teams to influence product enhancements and address market needs. RFP/RFI Responses: Participate in the development and review of technical content for proposals, RFPs, and RFIs, ensuring accuracy, clarity, and compliance with customer requirements. Relationship Building: Establish trusted-advisor relationships with prospects technical teams and key decision-makers, positioning Experro as a strategic partner for their digital transformation initiatives. Knowledge Sharing & Enablement: Provide training, best practices, and technical guidance to internal Sales and Customer Success teams to ensure they are well-equipped to communicate Experro s value proposition effectively. Continuous Improvement: Stay current on industry trends, competitive products, and emerging technologies to maintain a strong technical presence and continually refine solution strategies. Qualifications: Education & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in a pre-sales, solutions engineering, or technical consulting role within the software or SaaS industry. Technical Expertise: Strong understanding of web technologies, APIs, data integrations, and cloud computing. Familiarity with e-commerce, digital experience platforms, or related enterprise software solutions is highly desirable. Communication & Presentation Skills: Exceptional ability to simplify complex technical concepts for non-technical stakeholders. Strong written, verbal, and presentation skills, with a proven track record of delivering compelling product demonstrations. Problem-Solving & Analytical Thinking: Adept at identifying customer challenges, proposing solutions, and articulating technical capabilities in a consultative manner. Comfortable with diving deep into technical details to resolve customer queries. Team Player: Experience working closely with cross-functional teams Sales, Product Management, Engineering, Customer Success to deliver an outstanding end-to-end customer journey. Adaptability & Drive: Self-motivated, highly organized, and able to thrive in a fast-paced environment. Demonstrated ability to handle multiple opportunities simultaneously while meeting deadlines and achieving objectives. Career Growth: Join a fast-growing company with opportunities for personal and professional development. Impact: Work on cutting-edge SaaS solutions impacting global enterprise clients. Dynamic Environment: Collaborate with talented teams and work in a highly innovative, fast-paced environment. Global Exposure: Work with international clients and gain exposure to a variety of industries and challenges. If you're an experienced Solution Engineer with a passion for technology, consultative sales, and SaaS solutions, we d love to have you join our Rapidops team to make a meaningful impact! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

Job Title: Technical Document Writer Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there is a lot more to build and transform. Job Overview: We are looking for an experienced Technical Document Writer to join our team. This role focuses on producing and maintaining high-quality technical documents that clarify our IT projects, systems, and processes. The ideal candidate will collaborate closely with technical teams to capture, structure, and convey information effectively to meet the needs of internal and external stakeholders. Key Responsibilities: Documentation Creation and Maintenance: Create, update, and maintain technical documentation such as system requirements, technical specifications, process workflows, API documentation, and user manuals. Collaboration with Teams: Work closely with development, QA, and product teams to understand project requirements and translate them into clear, concise documentation. Technical Guides and Release Notes: Develop technical guides, release notes, and training materials to support product releases and process improvements. Simplify Complex Concepts: Document complex IT concepts in a structured format that is accessible for various audiences, including non-technical stakeholders. Consistency and Accuracy: Ensure consistency and accuracy in all documentation, adhering to company standards and guidelines. Conduct Interviews with SMEs: Conduct interviews with subject matter experts (SMEs) to gather information and verify document content. Review and Edit Documentation: Review and edit technical documents prepared by other team members to ensure clarity, completeness, and accuracy. Stay Current on Industry Standards: Stay up-to-date on industry standards for technical writing to continually improve documentation quality and efficiency. Qualifications: Education: Bachelor s degree in Technical Writing, Computer Science, Information Technology, Communications, or a related field. Experience: 5+ years of proven experience in technical writing within the IT industry, preferably in software or system documentation. Technical Writing Tools: Proficient in technical writing tools such as MS Office, Confluence, JIRA, MadCap Flare, or similar documentation platforms. IT Knowledge: Strong understanding of IT concepts, SDLC (Software Development Life Cycle), and project management methodologies. Communication Skills: Excellent written and verbal communication skills with a keen eye for detail. Independent and Collaborative Work: Ability to work independently and collaboratively in a fast-paced environment. Innovation: Work with a rapidly growing company and help shape the future of digital products and software solutions. Career Growth: Opportunities for learning and advancing your career in technical writing and IT. Impact: Your documentation will help shape the success of our IT projects, influencing both internal and external stakeholders. Dynamic Environment: Be part of a highly collaborative and innovative team dedicated to building cutting-edge solutions. If you re an experienced Technical Document Writer with a passion for clarity and precision, we d love to have you as part of the Rapidops team. Join us in helping businesses across the globe transform and succeed! Qualification : Bachelors degree in Technical Writing, Computer Science, Information Technology, Communications, or a related field.

About the Company: TECHMICRA IT SOLUTIONS has been a leader in providing Application Development and Web Development services across the globe for over a decade. We cater to our clients with the best resources, ensuring that their ideas and dreams come to life. Our developers are equipped to handle challenges of any complexity using the latest technology and customization techniques. We have successfully designed and developed numerous websites and portals for clients from various countries. Job Title: ASP.NET Developer Location: Ahmedabad Experience: 3+ years Salary: As per industry standards Industry: IT Job Description: We are looking for a talented ASP.NET Developer to join our team. The ideal candidate will have expertise in developing dynamic web-based applications and websites using ASP.NET, VB.NET, C#, and MSSQL. The ASP.NET Developer will work closely with our clients and the development team to create, maintain, and enhance web applications. Primary Responsibilities: Analyze and gather requirements for web application frameworks and create designs for the final software output. Develop and maintain web-based software applications using ASP.NET, VB.NET, C#, and MSSQL. Perform thorough software testing to ensure high-quality, error-free products as per quality control guidelines. Create and maintain ASP.NET-based websites and web applications according to client requirements. Make modifications to existing web applications based on feedback from clients or end users, ensuring compatibility with newer operating systems. Test applications and websites on different browsers to ensure consistent user experiences across all platforms. Provide technical support and end-user training on the final product when required. Design back-end database structures and generate complex stored procedures for software maintenance. Keep up to date with the latest technologies and development tools to improve web application features. Ensure the compatibility of applications with new software or operating system versions. Understand the software development life cycle and make necessary changes based on feedback and testing results. Required Skills & Qualifications: In-depth knowledge of the ASP.NET framework, C#, VB.NET, HTML, XML, and CSS. Hands-on experience with MSSQL for database development and management. Excellent debugging and troubleshooting skills for solving issues during development and testing. Strong problem-solving and analytical abilities, especially when dealing with complex coding scenarios. Familiarity with web development tools and techniques for creating modern, user-friendly websites and applications. Knowledge of front-end technologies like HTML5, CSS3, and JavaScript is a plus. Ability to perform extensive quality assurance testing to ensure error-free and efficient applications. Strong understanding of software development life cycle and ability to implement changes as required. Experience with version control tools such as Git is a plus. Strong communication skills to collaborate effectively with clients and internal teams. What You Get: Opportunity to work on challenging and dynamic projects. A chance to enhance your skills with the latest technologies. Competitive salary and benefits as per industry standards. A collaborative and innovative work environment. Opportunities for career growth and advancement. How to Apply: If you are passionate about web development, have a strong background in ASP.NET, and are ready to take on new challenges, apply now! We are eager to have talented individuals join our team to help us continue delivering high-quality solutions to our clients.