Product Support Jobs in Noida

Position Title: Technical Support Engineer / Sr. Technical Support Engineer Location: Noida Position Type: Full-Time Experience: 0 3 Years About DPD Technologies QueueBuster QueueBuster , a flagship product of DPD Technologies, is India s fastest-growing Mobile POS solution powering over 75,000+ merchants across industries like retail, restaurants, FMCG, electronics, and more. Our all-in-one POS platform simplifies business operations with features like Billing, Inventory, Khata (Digital Ledger), CRM, Loyalty Programs, and eStore integration. At DPD Technologies, we foster a culture of collaboration, creativity, and continuous learning, enabling teams to thrive and innovate in a fast-paced environment. Role Overview We are seeking a Technical Support Engineer / Sr. Technical Support Engineer who will be the first line of defense for resolving customer issues. You will work closely with our customers to understand their problems, troubleshoot software or hardware issues, and provide quick, effective resolutions. Your role is critical in ensuring a positive customer experience and maintaining high customer satisfaction. Key Responsibilities Respond promptly to merchant queries through email, phone, or Google Meet. Diagnose and troubleshoot POS software or hardware issues. Conduct online meetings with customers for issue resolution and product walkthroughs. Assist with merchant onboarding, including installation, configuration, and product training. Provide real-time support during and after deployment of POS solutions. Document technical issues and resolutions for future reference. Collaborate with internal teams (product, engineering, QA) to resolve complex issues. Be available for 24x7 support rotations (shifts/weekend coverage as required). Visit client locations for troubleshooting and escalated support (when necessary). Qualifications Bachelor s degree in Computer Science, Information Technology, or a related field. 0 3 years of experience in Technical/Application Support or a related customer-facing technical role. Strong problem-solving skills with the ability to troubleshoot complex software/application issues. Excellent written and verbal communication skills. Strong interpersonal skills with a customer-centric mindset. Ability to manage multiple tasks and work independently in a fast-paced environment. Willingness to travel for on-site support, when required. Preferred Qualifications Prior experience supporting POS software or retail tech products. Familiarity with mobile apps, Android-based systems, or cloud-based applications. Knowledge of ticketing tools and support documentation systems. A collaborative, growth-driven work environment. Exposure to cutting-edge retail tech. Opportunities to interact with diverse businesses and industries. Flexible and empowering company culture. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Position Title: Lead Control Engineer R&D Controls Location: Noida Department: R&D Controls Employment Type: Full-Time Role Overview We are looking for a highly skilled and innovative Lead Control Engineer to join our R&D Controls team at our Noida corporate office. In this role, you will be instrumental in developing cutting-edge automation solutions for material handling systems in warehouse environments. You ll have the opportunity to work at the forefront of robotics technology, contribute to new product development, and lead enhancements of existing systems. As part of India's largest robotics company, this role offers a dynamic and collaborative work environment, global exposure, and the freedom to innovate with responsibility. Key Responsibilities Collaborate with cross-functional teams, vendors, and customers to gather and analyze solution requirements. Conceptualize, design, and document control system solutions using the latest technologies. Finalize solutions in consultation with stakeholders and support the vendor selection process in coordination with the SCM team. Organize and conduct Proof-of-Concept (PoC) testing with shortlisted vendors. Develop and release detailed engineering Bill of Materials (BOM) as per internal processes. Actively participate in product prototyping, in-house testing, and validation. Provide on-site technical support to the project team when required. Address and resolve issues reported by the After-Sales team. Maintain comprehensive documentation for all products and projects in line with company standards. Key Skills & Qualifications Bachelor s degree in Mechatronics, Electrical Engineering, Instrumentation, or related field. Strong academic background with 60% or above throughout academics. 3 to 10 years of experience in the Material Handling or Warehouse Automation industry. Proficient in motor selection, load calculations, sensors, wiring basics, and motor controller programming. Hands-on experience with PLC programming, HMI/SCADA systems, and OPC servers. Familiarity with industrial communication protocols such as Profinet, Profibus, DeviceNet, etc. Experience in device sizing, commissioning, and basic knowledge of industrial standards and certifications. Be part of a multidisciplinary and globally exposed team at the forefront of robotics innovation. Work in a culture that values freedom with responsibility. Opportunity to shape next-gen automated warehouse systems. Endless learning opportunities in a fast-paced, R&D-focused environment. Qualification : Bachelors degree in Mechatronics, Electrical Engineering, Instrumentation or related field

Position: Fintech Academic Expert Location: Noida, Uttar Pradesh Department: Analytics Education Employment Type: Full-time About Paytm Paytm is India's leading mobile payments and financial services platform. As the pioneer of mobile QR payments in India, we build technologies that empower small businesses with seamless payment and commerce solutions. Our mission is to bring half a billion Indians into the mainstream economy through the power of technology. About the Role We are seeking a seasoned Fintech Academic Expert to drive educational innovation and thought leadership across our organization. This role blends domain expertise with instructional design, aimed at building internal capabilities, supporting product development, and engaging the broader fintech ecosystem. You will be at the forefront of Paytm s knowledge initiatives crafting cutting-edge learning content, delivering impactful training, and translating emerging fintech trends into actionable insights for our teams and partners. Key Responsibilities Content Development Design and deliver high-impact educational content, including case studies, technical guides, and hands-on modules across fintech domains. Research & Industry Trends Continuously track global fintech innovations and incorporate relevant insights into training programs and strategic discussions. Training & Enablement Lead in-depth training sessions for employees, partners, and student cohorts on fintech products, technologies, and regulatory frameworks. Product & Innovation Support Act as a subject matter expert to assist product and tech teams in developing user-centric fintech solutions through workshops and feedback loops. Required Skills & Tools Must-Have: Advanced Excel Prompt Engineering and Agentic AI Frameworks MCP (Model Context Protocol) Programming in Java / Python / R (with hands-on experience) Good to Have: Bloomberg Terminal knowledge Ethereum/Blockchain development exposure TensorFlow or other AI/ML tools Familiarity with Agile & Kanban methodologies Core Competencies: Excellent verbal and written communication Ability to simplify complex concepts into engaging learning materials Passion for fintech education, transformation, and innovation Domain Expertise Areas Digital Wallets & Payment Systems Blockchain & Cryptocurrency Fundamentals Artificial Intelligence, Machine Learning, and Big Data Analytics Cybersecurity, APIs, and Open Banking InsurTech & RegTech Qualifications & Experience Minimum 5 years of professional experience in fintech, banking, or financial services Previous experience in teaching, mentoring, or training is highly preferred Background in fintech product development or product management is a significant plus At Paytm, you ll be part of a mission-driven team building technology for scale and impact. If you're passionate about financial innovation and want to shape the next generation of fintech learning, we invite you to join us and make a lasting difference.

Position: Deputy Manager Risk Management (Fraud Analytics) Location: Noida, Uttar Pradesh Department: Analytics Risk Operations (Offline Payments) Employment Type: Full-time About Paytm Paytm is India s leading mobile payments and financial services distribution company, and the pioneer of the mobile QR payments revolution. Our mission is to serve 500 million Indians and integrate them into the formal economy through cutting-edge technology that empowers small businesses and consumers alike. About the Team The Risk Analytics team plays a critical role in safeguarding the integrity of Paytm's ecosystem. We focus on proactive fraud detection, building robust risk controls, and driving strategic decision-making through data insights. Every challenge is an opportunity here and meaningful change starts with our people. With 500+ million registered users and over 21 million merchants, Paytm offers unmatched data depth and scale. This is your opportunity to be part of India s largest digital lending transformation. If you're passionate about creating impact, building scalable risk frameworks, and working in a fast-paced fintech environment this is the place for you. Role Overview As Deputy Manager Fraud Analytics, you will be instrumental in developing and managing fraud prevention strategies across Paytm s payment platforms. You ll support real-time fraud monitoring, rule configurations, analytics, and compliance. This role works closely with stakeholders across Risk Ops, Engineering, Product, and Compliance. Key Responsibilities Develop and optimize fraud detection models using rule-based and data-driven approaches Monitor real-time transactions to identify suspicious activity; escalate issues and recommend corrective actions Configure and fine-tune rules in fraud monitoring systems to reduce false positives and improve accuracy Analyze transaction patterns and fraud trends to preemptively address vulnerabilities Collaborate with internal teams (Risk, Product, Compliance) to align fraud mitigation with business goals Support regulatory compliance and internal control projects in accordance with RBI guidelines Generate periodic reports and dashboards for senior management on fraud insights and emerging risks Assist in audit responses and handle fraud-related queries from regulatory bodies Drive continuous improvement in fraud detection tools, techniques, and operational processes Required Qualifications & Skills Bachelor s degree in Data Analytics, Risk Management, Statistics, or a related field 4 8 years of experience in fraud analytics, risk management, or payments risk in fintech or BFSI Strong knowledge of fraud detection techniques and transaction monitoring systems Experience in configuring fraud rules and analyzing fraud patterns in high-volume environments Familiarity with RBI regulatory frameworks and guidelines governing payment platforms Excellent analytical and problem-solving skills Strong verbal and written communication skills, with the ability to present insights to both technical and non-technical teams Experience working with UPI, wallets, or other real-time payment systems Preferred Skills Exposure to machine learning models for fraud detection Experience in licensed TPAP (Third Party App Provider) setups Understanding of regulatory audits, compliance standards, and fraud risk reporting in a regulated environment What You ll Get A chance to be part of India s largest digital lending story Fast-paced, high-impact role in a leading fintech organization Opportunity to create tangible value for millions of users and merchants A collaborative, meritocratic culture that rewards performance Competitive compensation and career growth potential Join us on our mission to redefine financial inclusion in India. Be a part of something transformative. Be a part of Paytm. Qualification : Bachelors degree in Data Analytics, Risk Management, Statistics, or a related field

Manager Engineering Company: Zet Town India Private Limited (Zetwerk Electronics) Location: Noida Employment Type: Full-Time Department: Engineering Experience Required: 15+ Years (including 6+ years in a managerial role) About Zetwerk Electronics Zetwerk Electronics, a division of Zetwerk, is one of India s most dynamic players in the ESDM (Electronic System Design and Manufacturing) sector. With seven state-of-the-art facilities and the capability to produce two devices per second, we power global and Indian supply chains across high-growth industries with unmatched speed, quality, and cost-efficiency. Our diversified portfolio includes: Telecom: End-to-end 5G infrastructure manufacturing Consumer Durables: ODM/EMS for global appliance brands Hearables & Wearables: Full-cycle IoT device manufacturing Televisions & Displays: High-volume production at our Dharuhera plant IT Hardware: Motherboards, SSDs, and storage components Precision Assembly (CORY Connectors): Specialized solutions for 5G, EVs, and industrial applications At Zetwerk Electronics, we empower our team to excel, innovate, and lead. We emphasize structured training, continuous improvement, and cross-functional exposure. Our blend of advanced manufacturing, domain expertise, and quality excellence makes us a key force shaping India s electronics ecosystem. Role Overview As Manager Engineering, you will lead engineering operations for high-mix, high-volume manufacturing. This includes planning, process optimization, cross-functional coordination, and team leadership. You ll play a key role in ensuring operational efficiency, quality, and timely delivery while supporting innovation and scalability in our production systems. Key Responsibilities Drive manpower planning, layout optimization, line balancing, and productivity enhancement. Monitor and improve Industrial Engineering metrics: UPH (Units Per Hour), UPPH (Units Per Person per Hour), OEE (Overall Equipment Effectiveness), space utilization, etc. Support New Product Introductions (NPIs) through: Fixture/tooling readiness Line setup and configuration Operator training Ensure test coverage and DFT (Design for Testability) compliance. Support root cause analysis and debugging of production failures. Maintain high uptime of tools, jigs, and test equipment via preventive and breakdown maintenance. Champion lean manufacturing practices including 5S, Kaizen, and SMED. Monitor and improve KPIs like FPY (First Pass Yield), OEE, and DPMO (Defects Per Million Opportunities). Collaborate closely with Quality, Production, Supply Chain, and Program Management to meet performance goals. Required Qualifications Bachelor s or Master s degree in Electronics, Industrial Engineering, or related discipline. Minimum 15 years of experience in the EMS industry, with 6+ years in a managerial or leadership role. Strong technical expertise in: SMT, THT, PCBA, and box-build processes Proven track record in project management, team leadership, and cross-functional collaboration. Excellent communication, problem-solving, and stakeholder management skills. Join Us This is your opportunity to be part of a high-impact team that's reshaping electronics manufacturing in India. If you're ready to lead with purpose, drive operational excellence, and make a lasting mark in the EMS industry Zetwerk Electronics is the place for you. Qualification : Bachelors or Masters degree in Electronics Engineering, Industrial Engineering, or related field.

Adobe Analytics Sr. Consultant Location: Noida, India Company: Adobe Employment Type: Full-time About Adobe At Adobe, we change the world through digital experiences. From global brands to individual creatives, we equip everyone with the tools to design and deliver exceptional customer experiences. Our inclusive culture values innovation, collaboration, and the next big idea maybe yours. The Opportunity As an Adobe Analytics Senior Consultant, you'll act as a strategic advisor to Adobe customers, helping them leverage Adobe Analytics to drive meaningful business outcomes. This client-facing role requires a unique blend of technical expertise, business insight, and strong communication skills. You ll guide customers and implementation partners through analytics strategy, solution design, implementation, and optimization, enabling them to progress along their digital maturity journey. What You ll Do Lead and manage multiple client engagements concurrently. Serve as the primary point of contact for clients and implementation partners. Deliver technical and strategic consulting to optimize Adobe Analytics implementation and use. Develop deep understanding of client business models, KPIs, and digital strategy. Provide solution design guidance and review technical documentation. Perform implementation audits and troubleshooting to ensure best-in-class quality. Share recommendations, industry best practices, and maturity roadmaps tailored to each client. Facilitate enablement and upskilling sessions with client teams. Collaborate closely with Adobe internal teams (engineering, product, support) to drive success. Create technical documentation, client reports, and presentations. Contribute to thought leadership and act as a recognized SME within Adobe and with clients. What You Need to Succeed 6 10 years of experience in digital analytics, data strategy, or web analytics. Strong hands-on experience with Adobe Analytics (Adobe Experience Cloud) implementation and architecture. Familiarity with JavaScript, HTML, tag management systems (e.g., Adobe Launch, Tealium, GTM), and web architecture. Strong understanding of digital marketing and analytics use cases (segmentation, funnels, attribution, etc.). Proven experience working directly with clients and cross-functional teams. Ability to translate complex technical concepts into actionable business recommendations. Excellent communication, presentation, and stakeholder management skills. Experience in consulting, solution design, or digital strategy roles preferred. Bachelor s or Master s degree in Computer Science, Marketing Analytics, or a related field. Be part of a global leader in digital experience innovation Work with the world s top brands and digital experts Enjoy a collaborative, inclusive, and forward-thinking culture Gain access to industry-defining tools and a clear career path Qualification : Bachelors or Masters degree in Computer Science, Marketing Analytics, or a related field.

Senior Machine Learning Engineer II Location: Noida, Uttar Pradesh, India Employment Type: Full-Time About Adobe Adobe is revolutionizing the way the world creates and communicates. From individuals to global enterprises, our tools empower people to design and deliver stunning digital experiences. We re driven by creativity, fueled by innovation, and committed to creating an inclusive culture where every employee has access to equal opportunity and respect. About the Team The Adobe Express team is building a transformative all-in-one creative application for web, desktop, and mobile platforms. By combining Adobe s core creative technologies with intelligent, AI-enhanced workflows, Adobe Express empowers anyone from casual creators to professionals to create standout content quickly and effortlessly. The Opportunity We are seeking a highly experienced and visionary Senior Machine Learning Engineer II to develop next-gen AI-powered features focused on image editing, generative AI, and multimodal creative experiences within Adobe Express. You will drive cutting-edge ML and AI workflows, including personalized assistants, intelligent editing tools, and LLM-integrated creative workflows. Experience Requirements 12+ years of hands-on experience in machine learning, computer vision, NLP, or related domains. Track record of delivering production-grade ML models and scalable AI systems. Experience with LLMs, agent-based systems, and generative AI models is strongly preferred. Responsibilities Design, develop, and deploy scalable ML pipelines across the entire lifecycle training, inference, and optimization. Build generative AI features and intelligent assistants for Adobe Express, particularly in the image editing domain. Integrate Large Language Models (LLMs) and AI agents to support dynamic and multimodal creative workflows. Collaborate across product, design, and engineering to translate user needs into AI-powered features. Architect sub-agent frameworks to modularize tasks such as content generation, smart editing, and design assistance. Contribute to experimentation infrastructure, including A/B testing, performance tracking, and continuous learning. Stay current on research in generative AI, federated learning, and optimization techniques for low-latency inference. Champion AI-first practices and mentor peers to foster a culture of experimentation, learning, and innovation. Required Skills Programming: Proficient in Python (for model development) and C++ (for performance-sensitive systems). Frameworks: Deep experience with TensorFlow, PyTorch, and modern GenAI toolkits. AI Expertise: Practical experience with LLMs, computer vision, NLP, multimodal models, and agent-based design. Systems: Proven ability to build ML pipelines at scale both in cloud and on-device environments. Preferred Qualifications Ph.D. or Master's degree in Computer Science, Machine Learning, AI, or a related field. Published research or patents in AI/ML, especially in generative modeling or AI-assisted creativity. Experience with federated learning, RAG (retrieval-augmented generation), and real-time inference optimization. Lead the development of creative AI technologies that impact millions of users globally. Work in a collaborative, inclusive, and high-performing team culture. Access world-class learning, research, and innovation resources. Enjoy excellent employee benefits, flexibility, and career growth opportunities. Adobe is proud to be an Equal Opportunity Employer. We believe that diversity makes us stronger and we encourage all qualified individuals to apply. Qualification : Ph.D. or Master's degree in Computer Science, Machine Learning, AI, or a related field.

Position: Technical Writer Experience: 3 to 10 years Education: Bachelor s / Master s degree in any field Role Overview We are seeking an experienced Technical Writer to develop and maintain high-quality documentation that supports our software products. This role requires collaboration with Subject Matter Experts (SMEs), Product Management, and Support teams to create user-friendly, accurate, and comprehensive documents tailored to our customers' needs. Key Responsibilities Develop and follow documentation plans and project schedules, while staying adaptable to changing requirements. Write, edit, and maintain a wide range of software documentation, including user guides, installation manuals, configuration guides, and API documentation. Collaborate closely with SMEs, Support, and Product Management to fully understand product functionality and ensure accurate information is documented. Ensure all documentation deliverables adhere to established quality standards, including consistency, clarity, accuracy, and completeness. Produce developer-focused documentation explaining the usage of APIs/REST APIs and web services. Where feasible, install and use the products being documented to gain hands-on knowledge. Perform self-reviews to ensure proper grammar, language consistency, and adherence to writing style guidelines. Manage additional documentation or functional responsibilities as required. Required Qualifications & Skills Bachelor s / Master s degree in any field. 3 to 10 years of experience in creating software documentation within technology companies. Excellent written and verbal communication skills, with strong attention to detail. Proficiency in using documentation and editing tools, as well as familiarity with writing style guides (e.g., Microsoft Writing Style Guide). Ability to work both independently and collaboratively within cross-functional teams. Quick learner with the ability to grasp new technical concepts efficiently. Strong organizational skills, with the ability to manage multiple projects simultaneously. Comfortable working under tight deadlines and balancing competing priorities in a fast-paced environment. Preferred (Good to Have) Skills Hands-on experience with tools such as: Adobe RoboHelp, MS Office, Adobe Acrobat Graphic tools like SnagIt, Captivate, or Camtasia Basic knowledge of version control systems (e.g., Tortoise SVN) Qualification : Bachelors / Masters degree in any field.

We are looking for a Senior IP Analyst/ IP Lead for our Service Operations team to join our IP Search Team in Noida. This is an excellent opportunity to work with Fortune 100 clients, supporting them through various phases of IP lifecycle management. The selected team member will engage in several projects, including Prior Art Searching (Patentability, Validity, Invalidity), Evidence of Use, and Freedom to Operate searches, specifically within the wireless communication domain or mechanical engineering domain. About You experience, education, skills, and accomplishments Work experience: Minimum 2 years of experience in IP Patent Search Bachelor s degree/master s degree/PhD in Wireless/Telecommunication domain / Computer Science/Mechanical Engineering Preferred if able to perform Patentability, State of Art, EOU, Freedom to operate, and Invalidity searches Knowledge of Intellectual Property (IP) fundamentals and US Patent laws Proficiency in MS Excel, MS Word, MS PowerPoint, and other tools that may be required for day-to-day work Capable of working on individual projects as well as in a team environment Self-starter, meticulous with strong analytical and problem-solving skills It would be great if you also had . . . PhD in Electronics and communication or any related field Standard essentiality analysis expertise Knowledge in AI/ML/SEP/Audio Video Codec Knowledge in IC Engines, Automobiles, and HVAC & Refrigeration IP and/or telecom related certifications Knowledge of CN and EP patent laws Preparing reports by performing various patent searches and technical analyses to support clients End-to-end ownership of work products and effective project communication with relevant stakeholders Adhering to internal and external project time schedules Updating technical skills proactively in upcoming technologies being widely used across the industry Adherence to organizational policies Quality Assurance - Adherence and compliance to set quality standards ensuring customer requirements are met in full About the Team The team of 200+ colleagues all reporting to the Senior Manager and Director primarily working on search projects on several technologies. This team helps customers based out of the US, India, and UK. . Hours of Work This is a full-time role requiring 40 working hours per week based out of Noida, India (IST). Work Mode-Hybrid At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Qualification : Bachelors degree/masters degree/PhD in Wireless/Telecommunication domain / Computer Science/Mechanical Engineering

Job Overview As a Hardware Engineer at Qualcomm, you will plan, design, optimize, verify, and test electronic systems including ASICs, circuits, mechanical systems, Digital/Analog/RF/optical systems, equipment, packaging, FPGA, and/or DSP systems. You will collaborate with cross-functional teams to develop solutions that meet performance requirements and drive the launch of world-class products. This role involves deep involvement in the micro-architecture development and RTL design process, ensuring high-quality designs that contribute to Qualcomm s cutting-edge technologies. Key Responsibilities Micro-Architecture & RTL Development: Work closely with the Architecture and Systems teams to develop micro-architecture and RTL design. Front-End Design Quality Checks: Perform quality checks on RTL front-end design (e.g., Lint, CDC, low-power checks, Synthesis). Test Plan Development & Debugging: Collaborate with the functional verification team to develop test plans and debug waveforms at the core, sub-system, and SoC levels. Constraint Development & Timing Closure: Hands-on experience with constraint development and achieving timing closure. Design Optimization & Low Power Checks: Ensure designs are PPA (Power, Performance, Area) efficient and perform low power checks. Post-Silicon Debug: Support sub-system, SoC integration, and chip-level debugging. Mentorship: Lead and guide junior engineers in delivering high-quality IPs on schedule. Cross-functional Contribution: Contribute beyond RTL design to support the end product goals in a flexible capacity. Minimum Qualifications Educational Background: Bachelor s degree in Computer Science, Electrical/Electronics Engineering, or a related field with 4+ years of relevant experience, or Master s degree in Computer Science, Electrical/Electronics Engineering, or a related field with 3+ years of relevant experience, or PhD in Computer Science, Electrical/Electronics Engineering, or a related field with 2+ years of relevant experience. Skills & Experience ASIC Design: 7-12 years of experience in ASIC design. Micro-Architecture & RTL Design: Strong knowledge and hands-on experience in micro-architecture development and RTL digital design. Front-End Flows: Exposure to front-end flows such as Lint, CDC, low-power checks, Synthesis. Domain Knowledge: In-depth knowledge of LP/PC DDR 2/3/4/5 and protocols like AXI, ACE, CHI, AHB. Communication Skills: Excellent communication skills, with experience working with global teams. Post-Silicon Experience: Experience in post-silicon bring-up and debug is a plus. Mentorship: Proven experience leading or guiding junior engineers. Flexible Contribution: Must be flexible to contribute beyond RTL design to meet end-product goals.

Role Purpose Define and manage product feature requirements and backlog for RxLogix Product(s) Collaborate with other team leads and members to ensure timely and quality release of product releases as per SDLC Job Description Define and manage use cases, business requirements, functional requirements, and acceptance criteria for RxLogix product(s) features Manage product backlog and release scope items including Epics, Stories and Bugs in JIRA Collaborate with other team leads and members to ensure timely and quality release of various product release deliverables using Agile as per RxLogix SDLC Guide internal product engineering team members on domain, product features & requirements. Conduct and lead in user consortiums and workshops with clients to present upcoming product features and capture their inputs and feedback. Define and build prototypes in collaboration with Engineering team to demonstrate new product features and concepts for early feedback from clients, sales team, and other stakeholders. Support product implementation teams and clients on product features during implementation projects Support pre-sales activities, client demoes and user conferences in close collaboration with sales team. Education Bachelor s/Master s degree in Technology from reputed college Minimum 10 years of experience on software product development industry and at least 5 years in Pharmacovigilance domain At least 3 years in product management role Strong knowledge of pharmacovigilance domain and key regulations like like 21 CFR Part 11, HIPAA, E2B R2 / R3 from ICH, EMA, FDA, PMDA, eMDR, eVAERS, , etc. Strong background and experience in enterprise class web-based application and RDBMS database technologies like Oracle. Exceptional communication, documentation, presentation, and analytical skills with ability and experience to lead, communicate and present to clients at major conferences and user group meetings. Coordination and negotiations skills to handle interactions within RxLogix with departments, senior management, leads, peers, and team members belonging to development, testing, UI, quality, and other cross products teams. Strong experience of working in Agile software development SDLC with Epis and Story driven product management. Ability to work well under pressure, handle and prioritize multiple tasks simultaneously while delivering on-time with quality. Personal qualities including ownership, integrity, assertiveness, dedication, teamwork, and eye-to-detail. Willingness to travel for 1-2 weeks short business trips every few months within the county and to other countries to meet clients and internal stakeholders. Qualification : Bachelors/Masters degree in Technology from reputed college

General Purpose: RxLogix is seeking experienced and successful Business Development Managers to join our team to develop new business, manage client relationships, promote the RxLogix brand and drive the next stage of our ambitious growth plan. We are looking for proven software sales success in the life sciences vertical, experience of driving complex sales cycles to closure and the ability to open new accounts Essential Duties & Responsibilities Understand the RxLogix value statement and be able to communicate this up to the C level with our customers and prospects Meet/exceed targets for pipeline generation and revenue through: Identifying new prospects for RxLogix products and services Supporting existing customers through meaningful relationship management and translating into new opportunities Work collaboratively with colleagues across the sales and marketing team to identify target accounts and to develop revenue opportunities Ownership of individual sales process including pipeline and forecasting Manage complex sales cycles, utilizing internal and external resources as appropriate Minimum Requirements Experience selling leading-edge technology into life sciences. Successful track record developing new relationships within new accounts Preferably an established network in the Drug Safety/Pharmacovigilance domain Fluent in English Willing to travel (50% of time) Personal attributes including integrity, courage, dedication, teamwork and an eye for detail

Major Responsibilities Produce and adhere to documentation plans, and project schedules, and be flexible as required. Develop, write, and revise software documentation; and generate the documentation in various formats, according to defined standards. Such as user guides, installation guides, configuration, and API documentation. Work closely with SMEs, Support, and Product Management teams to understand how each product works, gather information, and ensure that complete and accurate information is presented to the customer. Ensure that all deliverables pass quality processes and meet the defined quality parameters. Produce developer documentation to describe the usage of APIs/REST APIs and Web Services. Whenever possible, install and use the product being documented and develop Newgen product knowledge. Perform self-reviews to ensure consistent style, correct grammar, and composition of language. Other functional duties, as assigned. Minimum Requirements or Qualifications- Bachelor s / Master s degree in any field. 3 to 10 years of experience in companies producing software documentation. Excellent written and verbal communication skills, strong organizational skills and attention to detail. Proficiency in using primary publications, editing tools, and style guides (like Microsoft Writing Style Guide). Ability to work on projects both independently and collaboratively in a team environment, Ability to grasp new technical concepts and learn tools. Ability to work effectively under pressure to meet tight deadlines. Ability to balance competing tasks in a rapidly changing environment. Skills desired (not mandatory): o Adobe RoboHelp, MS Office, Adobe Acrobat o Graphic tools such as SnagIT, Captivate, or Camtasia o Basic knowledge of versioning applications like Tortoise SVN Qualification : Bachelors / Masters degree in any field.

About LambdaTest: LambdaTest is a leading cross-browser testing platform that helps developers and designers test web applications on a cloud grid of 3000+ real browsers. We empower teams to deliver flawless user experiences with advanced tools and infrastructure, maintaining our industry leadership in cross-browser testing solutions. About the Role: We are looking for a Customer Success Architect to help ensure the success of our clients. In this role, you will understand customer needs, provide strategic guidance, and deliver tailored solutions, collaborating with cross-functional teams to drive exceptional customer experiences. What You Will Do: Guide customers through onboarding and conduct training to maximize platform usage. Evaluate customer data to identify trends, challenges, and improvement opportunities. Organize Monthly and Quarterly Business Reviews to share updates, discuss challenges, and improve experiences. Work closely with Product, Engineering, Account Management, and Support teams. Run surveys and develop plans to improve customer satisfaction. Use knowledge of testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon, etc.). Leverage tools like Sumologic and ticketing systems to track and improve customer experience. What You Should Have: Bachelor s degree in Computer Science, Engineering, or related field (preferred). 3-5 years in Customer Success, Technical Account Management, or Solutions Engineering within a SaaS or tech company. Strong experience in managing customer relationships and delivering tailored solutions. Hands-on experience with testing frameworks (Java+TestNG, Node.js, Python+Pytest, Cucumber, Katalon) and CI/CD integrations. Familiarity with tools like Sumologic and ticketing systems to track customer behavior. Excellent verbal and written skills to present complex information to technical and non-technical stakeholders. Strong focus on solving customer problems and building lasting relationships. Qualification : Bachelors degree in Computer Science, Engineering, or related field (preferred).

The Role We are seeking a Senior Business Analyst to join our Fixed Income Pricing team within Market, Data, and Valuations (MDV) in Noida, India. The Team The Product Development team in Fixed Income Pricing drives the execution of product development across various asset classes, including Credit, Bonds, and Loan Pricing. This team collaborates closely with cross-functional partners to define, execute, and track product roadmaps. The Impact This role is pivotal in delivering product roadmaps that support revenue growth and business expansion. By partnering across functions, the team ensures that the business remains innovative and competitive. Join a dynamic team focused on innovation and delivering new initiatives. Gain exposure to multiple S&P Fixed Income products. Collaborate with stakeholders at all organizational levels. Unlock tremendous career opportunities within S&P Global. Responsibilities Product Ownership & Roadmap Management: Act as a product owner/business analyst for high-impact initiatives. Define and maintain roadmaps in collaboration with stakeholders. Secure initiative approval and prioritization from senior leaders. Project Management: Participate in project sizing, planning, and tracking. Lead and coordinate key milestones for feature development. Requirement Gathering & Documentation: Facilitate stakeholder meetings to gather requirements. Prepare detailed business and functional requirement documents, user stories, or feature files. Delivery Ownership: Eliminate scope and requirement ambiguities. Ensure successful initiative delivery in production. Testing & Communication: Conduct User Acceptance Testing (UAT) and ensure readiness for production. Provide regular status updates to senior stakeholders. Manage communication on project milestones, risks, and issues. About S&P Global Market Intelligence At S&P Global Market Intelligence, we deliver accurate, insightful information and cutting-edge data solutions. By partnering with clients, we empower them to make confident and informed decisions.

The Team: The Enterprise Data Management team centralizes and manages diverse data on a single, resilient platform, delivering a unified version of the truth for trade, operational, risk, financial, and customer data. Through smooth data integration, validation, and distribution, Enterprise Data Management strengthens data governance, quality, and transparency, enabling firms to maintain ongoing compliance and control. Our award-winning platform is essential for large financial institutions, backed by a dedicated team focused on continuous improvement and successful client deployments. We are committed to enhancing the platform's capabilities, keeping it at the forefront of industry standards while providing exceptional support for client implementations. The Role: We are seeking a seasoned Enterprise Data Management Technical Specialist to join our dynamic team in Gurgaon, India, reporting directly to Raj Ethiraj. In this crucial role, you will lead the design, implementation, and configuration of sophisticated EDM solutions, ensuring data accuracy, consistency, and regulatory compliance. The Impact: As a key member of the Product Management team, you will play an essential role in steering the Agile development process, overseeing complex projects from inception to completion, and maintaining modules to ensure smooth functionality. What s in for you: You will collaborate closely with cross-functional teams, mentor junior team members, and contribute to the timely delivery of impactful product enhancements that drive business profitability. The ideal candidate will have a strong technical background, with a minimum of 6 years of hands-on experience in Enterprise Data Management, a deep understanding of financial data and capital markets processes, and exceptional communication and product management skills. Join us to drive the success of our award-winning Enterprise Data Management platform within the financial services industry. Key Responsibilities: Design, implement, and configure Enterprise Data Management solutions to align with client and product requirements. Lead complex Enterprise Data Management projects from inception to completion, ensuring timely delivery and high-quality results. Provide expert guidance on data management best practices, with a focus on accuracy, consistency, and regulatory compliance. Develop and optimize data matching and validation rules to enhance data integrity. Configure data integration processes from various sources, ensuring smooth and efficient data flow. Troubleshoot and resolve complex data issues, delivering effective solutions to minimize impact. Collaborate with cross-functional teams to ensure successful project delivery and alignment with business goals. Develop use cases, requirements, and user stories for product development. Mentor junior team members on Enterprise Data Management best practices and methodologies, promoting a culture of continuous learning and improvement. Work with Product Business Analysts and Project Managers to deliver on product requirements and implement client feedback. Establish key metrics to measure product success and propose new features that enhance the implementation process and improve efficiency. Contribute to an environment that encourages innovation, high productivity, and high quality. Work closely with UX processes and the UX team to conceptualize and visualize features to be delivered. Engage frequently with the development team to ensure alignment and effective communication throughout the project lifecycle. What We re Looking For: Minimum of 6 years of hands-on experience in configuring and implementing Enterprise Data Management solutions or similar platforms, with a deep understanding of financial data and capital markets processes. Strong technical background in software development and platform architecture, with proficiency in SQL and database management. Demonstrated leadership in shaping and delivering product strategies through close collaboration with various stakeholders, including Product, Commercial, Project Managers, and QA engineers. Expertise in agile methodologies and project management, with hands-on experience using tools like Azure DevOps and Confluence. Experience with multi-cloud deployments, particularly on AWS and Azure. In-depth knowledge of regulatory requirements in financial services, including ESG, Security, Party, Price, and Ratings Master. Certifications in data management or relevant technologies are highly desirable. Comfortable working closely with UX teams, contributing to the conceptualization and visualization of product features. Proven ability to lead and manage project teams across diverse geographies, juggling multiple priorities and meeting tight deadlines. Exceptional communication, negotiation, and interpersonal skills, with a proven track record of influencing cross-functional teams and delivering results without formal authority. Strong background in data governance and quality management, with familiarity with key market data providers such as Bloomberg, Reuters, and SIX. Excellent problem-solving abilities and a keen attention to detail, ensuring the delivery of high-quality, effective solutions to complex data challenges. Proficiency in writing clear and detailed User Stories, Use Cases, and acceptance criteria. A collaborative mindset, thriving in cross-functional teams that value innovation, productivity, and quality. Strong client-facing skills, capable of delivering successful projects and ensuring client satisfaction.

Job Summary: As a Cloud Architect, you will be responsible for designing, architecting, and implementing solutions using Microsoft Azure services combined with various open-source and enterprise management solutions (such as Backup, Monitoring, Automation, etc.). You will collaborate with clients to define the technical architecture for Public Cloud Platforms (isolated public or hybrid). Additionally, you will support the implementation and consulting efforts for Enterprise Application Infrastructure and performance/availability life cycles. Key Responsibilities: Architecture and Design: Architect and design comprehensive cloud solutions using Microsoft Azure and integrate open-source/enterprise management tools to meet client requirements. Work with clients to define the technical architecture for public cloud platforms, including public isolated or hybrid cloud environments. Cloud Platform Management Solutions: Implement management solutions to support the Public Cloud Platform. Leverage your expertise in system integration, automation, and custom scripting technologies to optimize cloud performance. Scripting and Automation: Utilize scripting technologies (PowerShell, Perl, Shell, VB Scripting, Batch) for automation tasks, system integration, and cloud service orchestration. Server Builds and Maintenance: Oversee the build and configuration of both Windows and Linux servers for cloud solutions. Work on performance and availability lifecycle management of enterprise applications and infrastructure. Networking and Infrastructure: Ensure a strong understanding of cloud networking, virtualization technologies like VMware, and server hardware such as UCS, SUN, DELL, and HP. Integrate and optimize services for infrastructure management and remote management. Security and Compliance: Manage security-related concerns, including load balancers, security certificates, IIS, MS Clustering, and patch management (WSUS). Incident and Ticket Management: Provide support for on-call escalations, performing root cause analysis to resolve issues effectively and within SLA. Ensure timely resolution of tickets, adhering to agreed SLA for ticket volume and response time. Knowledge Base and Training: Maintain and update knowledge base articles, participate in team training, and mentor junior analysts and freshers. Client Relationship Management: Ensure a positive customer experience, aiming for First Call Resolution (FCR) and minimal case reopenings or rejected resolutions. Contribute to customer satisfaction (CSAT) by providing excellent support and resolving issues quickly. Skills and Experience Required: Public Cloud Knowledge: Extensive experience with Public Cloud Platforms (especially MS Azure). MS Azure Expertise: In-depth knowledge of MS Azure services and capabilities. Scripting Skills: Strong proficiency in PowerShell, Perl, Shell, VB Scripting, Batch, and other scripting technologies for automation and system integration. Windows/Linux Server Builds: Solid experience in building and maintaining both Windows and Linux servers in cloud environments. Cloud Networking & VMware: Strong understanding of cloud networking principles and VMware infrastructure (at least version 5.5). Infrastructure Management: Familiarity with UCS infrastructure, hardware from SUN, DELL, HP, and MS clustering. Security & Certificates: Knowledge of load balancing, security certificates, IIS configuration, and patch management (WSUS). ITIL Process: Knowledge of ITIL processes, including ticketing, problem management, change management, and emergency change processes. Client-Facing Experience: Proven ability to work with clients to gather requirements and define solutions, ensuring customer satisfaction and minimal case reopenings. Qualification : Bachelor of Technology

Position Title: Institutional Sales Manager CEO Office Location: Noida Department: CEO Office Institutional Sales Employment Type: Full-Time Role Overview We are looking for a driven and experienced Institutional Sales Manager to lead the adoption of our advanced robotics solutions across premier educational institutions in India including engineering colleges and high-end schools. You will play a key role in shaping the future of robotics education by promoting cutting-edge technologies such as Quadrupeds, Collaborative Robots (Cobots), AGVs, AMRs, and Exoskeletons. This is a high-impact role with strategic visibility, directly contributing to our mission of transforming the educational ecosystem and inspiring the next generation of robotics talent. Key Responsibilities Sales Strategy & Execution Identify and engage key decision-makers in engineering colleges, premium schools, and academic institutions. Develop and implement tailored sales strategies to meet and exceed revenue targets. Conduct compelling product presentations and live demos for faculty, management, and procurement teams. Stakeholder Engagement & Relationship Building Build and nurture long-term relationships with institutional stakeholders and decision-makers. Act as the key point of contact for clients throughout the pre- and post-sales journey. Market Research & Growth Opportunities Analyze market trends, customer needs, and the competitive landscape in the educational robotics sector. Identify new business opportunities and contribute to long-term sales planning. Solution Customization & Collaboration Design and propose customized robotics lab setups in collaboration with academic institutions. Work closely with internal product and technical teams to address product-related queries and ensure successful deployment. Marketing & Campaign Support Collaborate with the marketing team to design and execute targeted campaigns and promotional materials tailored for the education sector. Reporting & Feedback Prepare accurate sales forecasts, pipeline updates, and performance reports for leadership. Gather and relay customer feedback to help refine product offerings and go-to-market strategies. Required Skills & Qualifications 3 5 years of proven success in institutional sales, preferably in technology, robotics, or educational equipment. Strong understanding of the educational ecosystem in India, particularly in STEM and technical institutions. Excellent communication, presentation, and stakeholder management skills. Ability to translate complex technological solutions into simple, compelling value propositions for non-technical audiences. Self-starter with a solution-oriented mindset and the ability to work independently as well as collaboratively. Willingness to travel across India to engage with institutions and conduct on-site presentations. Work directly with the CEO Office and contribute to strategic growth initiatives. Be a part of India s largest robotics company, driving real impact in education and industry. Collaborate with a multidisciplinary team that values innovation, autonomy, and responsibility. Enjoy a flexible work culture, international exposure, and fast-track career growth opportunities.

Position Title: Robotics Software Engineer Advanced Robotics Location: Noida Department: Advanced Robotics Employment Type: Full-Time Role Overview We are looking for a passionate and talented Robotics Software Engineer to join our Advanced Robotics team. In this role, you ll work at the forefront of robotics innovation designing and developing advanced software systems that power intelligent, autonomous robots for real-world applications, including warehouse automation and industrial mobility. As part of a multidisciplinary team, you ll help build sophisticated robotics solutions by applying your skills in C++, Python, algorithm development, perception, and motion planning. You ll work closely with experts in embedded systems, mechanical design, and electrical engineering to deliver scalable, production-grade robotics systems. Key Responsibilities Software Development Design, develop, and implement robust software modules in C++ and Python for core robotics functionality (e.g., perception, localization, mapping, navigation). Integrate new components into existing software architecture and ensure rigorous code reviews and unit testing. System Integration & Testing Conduct functional testing and validation of developed software components on real robotic hardware. Collaborate across disciplines (electrical, embedded, mechanical) to troubleshoot and optimize robotic system performance. Algorithm Development & Optimization Develop and maintain efficient algorithms with a focus on real-time performance and accuracy. Write clean, well-documented, and maintainable code aligned with best practices. Cross-functional Collaboration Work closely with product managers, software, and hardware teams to deliver integrated robotics solutions. Ensure effective communication and alignment on timelines, technical requirements, and dependencies. Research & Innovation Stay updated on the latest developments in robotics, machine learning, and control systems. Drive continuous improvement by researching new technologies and methodologies for robotics development. Documentation & Knowledge Sharing Maintain detailed documentation of code, processes, system architecture, and issues to support ongoing learning and future development. Key Skills & Qualifications Bachelor s degree in Computer Science, Robotics, Electrical/Electronics Engineering, or a related field (Master s degree preferred). 0 4 years of relevant experience in robotics software development or similar domains. Strong proficiency in C++ and Python. Solid understanding of robotics concepts such as SLAM, motion planning, perception, and control systems. Familiarity with ROS (Robot Operating System), Git, and Linux environments is a plus. Practical exposure to hardware testing and debugging robotic systems. Strong problem-solving skills, attention to detail, and the ability to work collaboratively in a fast-paced environment. Be part of India s leading robotics company, building world-class automation systems. Work on next-gen robotics platforms including bipedal robots, quadrupeds, cobots, and AMRs. Collaborate with a diverse, intellectual, and innovative team shaping the future of automation. Enjoy a flexible work culture, international exposure, and tremendous learning and career growth opportunities. Qualification : Bachelors degree in Computer Science, Robotics, Electrical/Electronics Engineering, or a related field (Masters degree preferred)

QA Engineer Automation Location: Noida Experience: 1 3 Years Employment Type: Full Time About Times Internet Times Internet is India s largest digital products company, home to iconic brands like TOI, ET, Cricbuzz, Times Prime, and Willow TV. We build premium platforms across diverse sectors such as News, Sports, Fintech, and Enterprise Solutions, reaching millions of users daily. We champion diversity and inclusion, and proudly achieved gender pay parity (verified by Aon Hewitt). Join our innovation-driven culture and help shape the future of digital India. About the Business Unit Slike Slike is Times Internet s in-house audio-video platform, powering live broadcasts, on-demand videos, and podcasts for enterprise use. As a Video Platform-as-a-Service (VPaaS), it enables scalable, customizable video workflows across Times Group businesses. Role Overview We re looking for a proactive and detail-oriented QA Engineer (Automation) to join our Slike team. You will design and implement automated test frameworks, ensuring the reliability, performance, and quality of our video solutions. Key Responsibilities Develop and maintain scalable test automation frameworks for web and mobile platforms. Design, write, and execute automated test scripts using Selenium, Cypress, Playwright, Appium, or similar tools. Integrate test suites into CI/CD pipelines (e.g., Jenkins, GitHub Actions). Perform API testing using tools like Postman, RestAssured, or Karate. Collaborate with developers and product managers to define testable use cases. Analyze test results, identify root causes, and report detailed bug logs. Support performance, regression, and integration testing. Maintain and manage test environments and test data. Required Skills & Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. 1 3 years of hands-on experience in test automation. Proficient in Java, Python, or JavaScript for writing test scripts. Experience with automation tools such as Selenium, Cypress, Playwright, or Appium. Strong understanding of REST API testing and relevant tools. Familiarity with version control systems (e.g., Git). Experience working in Agile/Scrum development environments. Knowledge of bug tracking tools like JIRA or Bugzilla. Be part of a fast-growing video platform team within India s largest digital ecosystem. Collaborate with passionate technologists and product leaders. Opportunity to work on cutting-edge automation and DevOps practices. A culture of innovation, ownership, and continuous learning. Qualification : Bachelors degree in Computer Science, Engineering, or a related field