Professional Services Consultant Jobs in Bengaluru
538 Jobs Found
Technical Project Manager
Acqueon
Technical Project Manager Department: CoR Support Location: Bangalore About Acqueon: Acqueon is a leader in conversational engagement software, empowering customer-centric brands to proactively connect with consumers across voice, messaging, and email. Leveraging AI-driven technology, data platforms, and predictive models, we help over 200 global enterprises maximize every customer interaction improving sales, enhancing service, boosting collections, and fostering customer loyalty. At Acqueon, we re driven by a bold vision: to create friction-free, delightful, and referral-worthy customer experiences. Role Overview: We re seeking an experienced and dynamic Technical Project Manager to lead the successful deployment of Acqueon s solutions across enterprise clients. You will manage the full project lifecycle from discovery to go-live collaborating closely with cross-functional teams and ensuring timely, high-quality delivery of our customer engagement products. This role is remote-first but may occasionally require on-site visits to client locations. Key Responsibilities: Lead end-to-end management of Acqueon product implementation projects for enterprise clients. Guide and mentor a team of 2 4 implementation engineers through all project phases. Create, maintain, and monitor detailed project plans, identifying milestones, deliverables, dependencies, and timelines. Proactively identify, assess, and mitigate project risks and issues. Act as the primary liaison between the client, internal stakeholders, and technical teams. Drive internal and external communications, ensuring clarity and alignment at all project stages. Facilitate project status meetings, distribute meeting notes, and track action items. Build and maintain long-term client relationships, ensuring satisfaction post-deployment. Own the post-implementation relationship, advocating for the client and supporting ongoing success. Required Qualifications & Experience: 7+ years of experience managing complex technical projects, preferably in B2B SaaS or enterprise technology environments. Proven experience in client-facing roles, particularly in customer onboarding, implementation, or professional services. Ability to translate complex technical concepts into clear, actionable insights for stakeholders. Experience working with cross-functional, remote, and global teams including follow-the-sun support models. Familiarity with contact center technologies, CRM platforms, or communication APIs is a plus. Strong organizational and problem-solving skills, with a track record of on-time delivery. Excellent verbal and written communication skills; ability to communicate effectively with stakeholders at all levels. Hands-on experience with tools such as JIRA, Confluence, Trello, Asana, or MS Project. Preferred Experience: Experience working in growth-stage startups and scaling implementation/support functions. Background in managing Tier-1 support teams or technical escalations. Technical understanding of web-based applications, APIs, and enterprise software integration. Willingness to work in a 24/7 support model, including coordination with international clients and teams. Key Attributes for Success: Proactive and self-driven, with a get-it-done attitude. Able to multitask and prioritize in fast-paced environments. Passionate about customer success and delivering impactful outcomes. Adaptable leadership style and cultural awareness in working with global teams. Calm under pressure with a strong sense of ownership and accountability. If you're ready to make a significant impact in a high-growth, AI-driven environment and help shape the future of customer engagement, we d love to hear from you.
Business Development Executive / Manager
Ebsl Automat
Job Title: Business Development Executive / Manager Location: Bengaluru No. of Positions: 1 2 Industry: Home Automation & AV, Building Automation Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat Pvt. Ltd. is a leading innovator in smart home automation solutions, committed to enhancing the comfort, convenience, and security of modern homes. Our portfolio includes a wide range of wired (KNX) and wireless (Wi-Fi, Zigbee) smart systems that simplify daily living and elevate the user experience. We re passionate about transforming spaces into intelligent, connected environments. Position Overview We are looking for an ambitious and tech-savvy Business Development Executive / Manager to expand our presence in the growing home automation market. The ideal candidate should have proven experience in sales, client engagement, and smart home technology, with a strong focus on KNX and wireless systems. You will play a critical role in driving revenue, building partnerships, and delivering tailored automation solutions to a premium clientele. Key Responsibilities Market Research & Strategy Identify trends, customer needs, and business opportunities within the home automation segment. Analyze market data, customer feedback, and competitor offerings to shape effective go-to-market strategies. Lead Generation & Prospecting Generate leads through client site visits, referrals, online platforms, and networking with architects, builders, contractors, interior designers, and consultants. Qualify prospects by assessing their needs, project scope, and budget alignment. Client Engagement & Relationship Building Build strong, long-lasting relationships with clients and key stakeholders in the industry. Understand customer pain points and provide tailored automation solutions, ensuring a high level of satisfaction. Sales Presentations & Proposals Conduct in-depth product demonstrations showcasing KNX and wireless automation systems. Prepare customized proposals, quotes, and contracts that align with client requirements and business goals. Sales Pipeline & Coordination Manage and track the entire sales cycle from lead to closure ensuring timely follow-ups and accurate reporting. Work closely with the technical and project teams to ensure smooth project execution and post-sale support. Business Growth & Market Expansion Identify cross-selling and upselling opportunities through existing client networks. Drive revenue growth by executing sales strategies to meet and exceed monthly, quarterly, and yearly targets. Qualifications & Skills Must-Have: Bachelor s degree in Business, Marketing, Engineering, or related field. Minimum 1+ years of experience in home automation and 2+ years of total work experience. In-depth knowledge of KNX, Wi-Fi, Zigbee and smart home technologies. Strong communication, negotiation, and presentation skills. Comfortable with local travel (10+ client visits/week). Proficient in CRM tools, Microsoft Office, and sales platforms. Commitment to a minimum 2-year tenure. Good-to-Have: Strong professional network with architects, interior designers, and builders. Skilled in closing deals and handling objections. Team-oriented mindset with the ability to align with marketing, technical, and customer service teams. Awareness of emerging trends in smart home and building automation sectors. If you're a motivated professional ready to shape the future of smart living and work in a high-impact role, EBSL Automat welcomes you to join our team and grow with us. Qualification : Bachelors degree in Business, Marketing, Engineering, or related field.
Senior Architect
Vestian Global Workplace Services
Position: Senior Architect Design & Build Location: Bangalore Experience: 6 12 Years (Preferably in Commercial Interior Fit-Out Projects Design & Build, IPCs, or General Contracting) Role Overview: We are looking for a highly experienced and creative Senior Architect to lead design initiatives in commercial interior fit-out projects. This role requires a strategic thinker who can translate client visions into functional, aesthetically appealing spaces, while ensuring technical accuracy and compliance with regulations. The ideal candidate will bring expertise in architectural planning, space management, and project execution in a fast-paced design and build environment. Key Responsibilities: Create building designs and detailed architectural drawings both manually and using CAD tools. Lead client meetings to understand spatial needs and design intent, and translate these into feasible design solutions. Prepare space planning layouts, client presentations, technical documentation, and product recommendations. Modify and refine designs throughout the project lifecycle to ensure compliance with structural and regulatory standards. Collaborate with internal teams and external professionals, including service engineers, construction managers, and quantity surveyors. Oversee design implementation and coordination across all project phases, from concept to completion. Apply for planning permissions and consult with legal and regulatory authorities as needed. Support business operations by participating in client interactions, presentations, and events. Assist in product selection, placement, and pricing based on design requirements and budget constraints. Regularly visit sites, attend meetings, and supervise on-site execution to ensure design alignment and quality control. Qualifications & Skills Required: Bachelor s Degree in Architecture; Postgraduate Degree in Construction Management is a plus. 6 12 years of professional experience in commercial interior architecture (preferably in a Design & Build or IPC environment). Strong portfolio showcasing commercial fit-out projects and space planning expertise. Excellent design, drafting, and CAD skills. High levels of creativity, attention to detail, and technical acumen. Effective organizational, time management, and multitasking abilities. Strong interpersonal and communication skills. Willingness to travel and work under tight deadlines and budget constraints. Strong teamwork and leadership qualities with the ability to collaborate across disciplines. Qualification : Bachelors Degree in Architecture; Postgraduate Degree in Construction Management is a plus.
Lead PS Consultant Microsoft Dynamics NAV/Business Central
Aptean
Job Title: Lead PS Consultant Microsoft Dynamics NAV/Business Central Location: Bangalore, India Employment Type: Full-Time, Regular Work Shift: 5:00 PM 2:00 AM IST Overview At Aptean, we deliver industry-specific ERP solutions that help global businesses from food producers to manufacturers streamline operations and drive results. As one of the largest Microsoft Business Partners, we work at the leading edge of Microsoft Dynamics innovation, providing powerful solutions that transform the way our clients operate. With over 3,000 employees, 50+ products, and 4,500+ successful projects worldwide, Aptean is a place where talented professionals grow their careers and shape the future of enterprise software. About the Role We are seeking a Lead Professional Services Consultant specializing in Microsoft Dynamics NAV/Business Central to join our growing team in Bangalore. In this role, you will partner directly with clients to design, configure, and implement Dynamics-based ERP solutions tailored to the unique needs of businesses primarily in the Food & Beverage sector. This is a client-facing, fast-paced consulting role that blends technology, business analysis, and project execution. You ll translate complex business requirements into system configurations, lead solution testing, and deliver training to ensure a successful implementation. Key Responsibilities Engage with clients to gather and understand business processes, challenges, and ERP requirements. Translate business needs into system configurations within Microsoft Dynamics NAV/BC. Lead solution demonstrations and train end users on system functionality. Perform testing, troubleshoot edge cases, and guide clients through what if scenarios. Serve as a subject matter expert for Dynamics NAV/BC implementations, particularly in F&B or process manufacturing environments. Collaborate with cross-functional teams to ensure delivery of high-quality, tailored solutions. Qualifications Experience: 6 10 years of hands-on ERP implementation experience, ideally with Microsoft Dynamics NAV or Business Central. Strong understanding of business operations and processes, especially in finance and manufacturing. Experience working with or implementing ERP solutions in Food & Beverage, fresh produce, traceability, or seed-to-shelf industries. Ability to connect software capabilities to real-world business outcomes. Excellent communication, presentation, and problem-solving skills. Preferred Qualifications (Not Mandatory) Experience in process manufacturing environments. ERP implementations in food and/or beverage finance/manufacturing domains. Background in large-scale distribution, warehousing, or logistics. A curious, analytical mindset and passion for solving complex business problems. Ambition and adaptability in a fast-changing environment. Commitment to delivering exceptional value and high-performance outcomes for clients. At Aptean, you ll be part of a global community that fosters innovation, learning, and growth. We celebrate differences, value diverse perspectives, and believe in growing together. Join us to make a meaningful impact in a company that s reshaping enterprise software one solution at a time. Diversity & Inclusion Statement Aptean is proud to be an equal opportunity employer. We are committed to creating an inclusive environment where employees of all backgrounds can thrive. We value diversity of thought, experience, and culture and believe it drives innovation and excellence in everything we do.
Senior Software Engineer, Customer Solutions
Commure
Job Title: Senior Software Engineer Customer Solutions Location: Bengaluru, India Employment Type: Full-time Department: Engineering About Commure Commure is revolutionizing healthcare with AI-powered technologies designed to eliminate administrative overhead and give clinicians more time with patients. Our platform combines advanced LLM AI, RTLS, and workflow automation to streamline clinical operations, improve patient engagement, and enhance care delivery. We support 250,000+ clinicians across hundreds of care sites nationwide and we re just getting started. If you're passionate about building life-changing solutions in one of the world s most vital industries, now is the time to join. About the Role As a Senior Software Engineer on the Customer Solutions team, you ll be instrumental in building and customizing applications on top of our Patient Experience Platform to address client-specific needs. Your work will directly impact how healthcare providers interact with our technology and serve patients better. Key Responsibilities Translate business and client requirements into scalable, maintainable technical solutions. Design, develop, and integrate customized applications and services using our core platform. Collaborate with internal teams and customers to prioritize features and maintain a customer-focused development backlog. Build long-term client relationships through technical leadership and delivery excellence. Implement and maintain observability through logging, monitoring, and alerting systems. Apply SRE and DevOps practices to improve stability and incident response. Coordinate testing and quality assurance activities in collaboration with QA teams. Stay informed on healthcare tech trends and integrate innovations into the platform. Participate in client-facing meetings to advise on feasibility, risks, and technical trade-offs. Mentor junior engineers and contribute to a strong engineering culture. Required Qualifications Bachelor's or Master s degree in Computer Science, Engineering, or a related field. 3+ years of professional software development experience. Frontend: React, Next.js, TypeScript Backend: Python, Node.js Cloud: Proficiency in AWS, Azure, or GCP with experience in cloud-native architectures CI/CD: Familiarity with tools like GitHub Actions, Google Cloud Build, etc. Infrastructure: Experience with Docker, Kubernetes, and IaC principles Monitoring & Observability: Implemented logging, tracing, and alerting systems Production Support: Experience with on-call rotations and incident response Strong communication and collaboration skills with cross-functional teams Experience working directly with clients to deliver technical solutions Understanding of APIs, webhooks, and third-party system integrations in healthcare Preferred Skills Familiarity with HIPAA, FHIR, HL7, and other healthcare standards Understanding of data privacy, compliance, and security best practices Strong problem-solving abilities and adaptability in dynamic environments Experience in client support, customization, or professional services engineering is a plus Why You ll Love Working at Commure + Athelas Mission-Driven Work Help transform healthcare through meaningful technology. Elite Backing Backed by General Catalyst, Sequoia, Y Combinator, and more. Explosive Growth 500%+ YoY growth pre-merger and Series D funded. Competitive Benefits Flexible PTO, health insurance, parental leave, and more (location-specific). Be part of the future of healthcare. Join Commure and help build intelligent, scalable systems that truly matter. Qualification : Bachelor's or Masters degree in Computer Science, Engineering, or a related field.
Delivery Solutions Architect
Databricks
Delivery Solutions Architect Location: Bengaluru, India Company: Databricks Role Overview As a Delivery Solutions Architect (DSA) at Databricks, you will be the key technical leader post-sale, collaborating closely with sales, field engineering, and product teams to accelerate adoption and maximize value for complex, strategic customers. You will lead technical account strategies, drive onboarding and enablement, troubleshoot issues, and ensure successful production rollout and healthy consumption of Databricks workloads. Key Responsibilities Partner with Solutions Architects to understand customer use cases and demand plans. Own and execute technical strategies for prioritized customers and use cases. Serve as the primary technical point-of-contact post-sale for key accounts, managing multiple use cases. Coordinate internal Databricks resources and escalate issues as needed to ensure customer success. Develop and manage execution plans covering onboarding, user enablement, product adoption, and governance. Provide regular updates on customer health, usage KPIs, risks, and product adoption to senior leadership. Collaborate with Professional Services for engagement proposals and delivery. Navigate product and engineering teams to incorporate new innovations and upgrades. Qualifications & Experience 8+ years of technical project/program delivery experience in Data and AI domains. Proficiency in Python, SQL, or Scala programming. Customer-facing experience in pre-sales, technical architecture, customer success, or consulting roles. Strong understanding of distributed data systems architecture and how to link business value to project outcomes. Skilled in managing technical escalations, stakeholder management, and strategic roadmap development. Demonstrated track record of meeting or exceeding goals/quotas. Bachelor s degree in Computer Science, Information Systems, Engineering, or equivalent experience. Willingness to travel up to 30%. About Databricks Databricks is a leading data and AI company that powers thousands of organizations worldwide with its unified Data Intelligence Platform. Founded by the creators of Apache Spark , Delta Lake, and MLflow, Databricks empowers enterprises to innovate with data and AI. Qualification : Bachelors degree in Computer Science, Information Systems, Engineering, or equivalent experience.
Technical Consultant - L1
Wipro Limited
Technical Consultant - L1 Location: Bengaluru, India Company: Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) Company Overview Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. Job Description Role Overview: The Technical Consultant professionals will provide technical expertise to plan, analyze, define, and support the delivery of technical capabilities for clients' transformation, enhancement, advanced problem-solving skills, and support projects. Key Responsibilities: Independently work as an expert in the respective SAP technical workstream for an SAP implementation/conversion/development/enhancement/support project. Develop high-level design, detailed design, and technical/integration solutions to meet the needs. Collaborate with clients to understand their business needs and processes. Participate in technical and technology workshops to understand and deliver integration requirements. Drive client discussions to define integration requirements and translate them into technical solutions. Provide training and support to end-users. Write technical specifications and test plans for development teams to ensure test-driven development. Manage projects and timelines effectively. Provide expert support to various projects and delivery engagements as and when required. Drive innovation/transformation agenda in large existing accounts and provide delivery support. Engage in escalation management and client delivery support. Interact with SAP and third-party partners. Performance Metrics: No. Performance Parameter Measure 1. Job Knowledge Consider existing skill levels and measure cross-skills & upskills acquired to remain current on new developments in respective SAP Technical module. 2. Customer Satisfaction As defined by client SLAs. 3. Managing Change & Improvement Measure effectiveness in initiating changes, adapting to changes from old methods when they are no longer effective. Measure overall adaptability/flexibility to move from one project to another project. 4. Functional Leadership Measure effectiveness in accomplishing work assignments through subordinates; delegating & coordinating effectively. 5. Customer Responsiveness Measure responsiveness & courtesy in dealing with external customers, internal staff, and teammates in a courteous manner. About Wipro Wipro is building a modern digital transformation business with bold ambitions. Join a team that values reinvention of yourself, your career, and your skills. Wipro is a place that empowers you to design your own career reinvention, evolve, and grow. Applications from people with disabilities are explicitly welcome.
Technical Consultant-security Intel & Operations Consulting Svcs
International Business Machines
Technical Consultant - Security Intel & Operations Consulting Services Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Senior Introduction: At IBM Consulting, we believe that work is more than just a job it's a calling. In the role of Technical Consultant - Security Intel & Operations, you will be part of our Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to both public and private sector clients across the globe. Our team helps clients to innovate, adopt new technologies, and improve their security posture. Your Role and Responsibilities: As a Senior SOC Analyst working within the 24/7 Cyber Fusion Center (CFC), your role will involve the proactive monitoring, triaging, analyzing, and escalating incidents in client environments. You will be tasked with utilizing various cyber operations tools and technologies to analyze data, detect security threats, and mitigate risks. Your expertise will contribute to maintaining the security integrity of client systems and ensuring efficient incident response. Key Responsibilities: Incident Monitoring & Analysis: Monitor and analyze security events using various cybersecurity tools like SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to detect potential threats and mitigate risks. Perform event correlation using multiple data sources to understand the nature of security incidents and determine their impact on client environments. Threat Detection & Mitigation: Analyze alerts to identify active threats, perform root cause analysis, and apply appropriate mitigation techniques for both structured and unstructured environments. Evaluate security incidents across AWS and Azure environments, analyzing system, network, and email security events. Proactive Cybersecurity Measures: Conduct root cause analysis of security events and recommend actions to address vulnerabilities. Contribute to the development and constant improvement of SOC runbooks and playbooks to optimize security operations. Collaboration & Reporting: Work closely with cross-functional teams to escalate critical incidents and provide daily summary reports on activities relevant to cyber operations. Lead discussions on incident trends, perform cyber operations trend analysis, and report on findings to ensure continuous security enhancement. Continuous Improvement: Recommend improvements to automations, alert fidelity, and security controls to improve security efficacy and response time. Engage in team meetings, calls, and chats, contributing technical insights to enhance security strategies and tactics. Required Education and Experience: Education: Bachelor s Degree in Computer Science, Information Technology, Cybersecurity, or related fields. A Master s Degree is preferred but not required. Experience: Extensive experience working as a SOC Analyst or similar cybersecurity roles, especially in a 24/7 security operations center environment. Proficient in event analysis, log analysis, and network event management. Hands-on experience with cloud environments such as AWS and Azure, with a focus on cybersecurity threats and mitigations. Solid understanding of TCP/IP network security, modern attack techniques, exploitation methods, and operating system security. Preferred Technical and Professional Experience: Security Tools & Platforms: Experience with CyberArk, Azure SSO, and other enterprise security technologies. Knowledge of enterprise web technologies and cutting-edge security infrastructures. Familiarity with security automation tools and best practices for improving alert fidelity and security controls. Advanced Event & Threat Analysis: Proven ability to perform high-quality triage and in-depth analysis of security alerts. Experience in documenting incidents and escalating critical issues with appropriate cyber operations reports. Communication & Collaboration: Strong verbal and written communication skills, with the ability to convey complex security concepts to both technical and non-technical stakeholders. Ability to actively contribute to team discussions, runbook creation, and security playbook updates. Global Impact: Join a globally recognized team working at the forefront of cybersecurity, helping to shape the future of digital security. Career Development: IBM offers a strong focus on professional growth, offering learning opportunities, certifications, and exposure to the latest security technologies. Collaborative Culture: Be part of a collaborative and dynamic team, working together to tackle the most pressing security challenges faced by businesses around the world. If you are ready to contribute to the security and resilience of leading global organizations, we invite you to apply and be a part of our forward-thinking security team at IBM Consulting. Qualification : Bachelors Degree in Computer Science, Information Technology, Cybersecurity, or related fields.
Senior Power Bi Developer
Iqvia
Job Title: Business Intelligence (BI) Lead Life Sciences Sector About the Role: As the BI Lead, you will spearhead and develop Business Intelligence (BI) projects within the team, focusing on constructing an analytical data layer, developing custom BI reporting solutions, monitoring platform performance, and enabling self-serve reporting for Regional Business Units (RBU) and Global Business Units (GBU). Your primary responsibility is to deliver high-quality contributions to client projects in the life sciences sector. These tasks will range from basic analysis and problem-solving to assisting in the creation of more complex solutions. You ll demonstrate a comprehensive understanding of pharmaceutical data assets, including IQVIA, CRM, and MCM data, as well as country-specific variations. Key duties include training and upskilling Business Units (BUs) to use the self-serve layer effectively for report and dashboard creation, assessing data requirements for decision-making, and ensuring data accuracy. You ll work closely with engineering and data platform teams to improve data availability and reliability, while collaborating on client proposals and solution strategies. Additionally, you will contribute to documentation and specifications, design presentations, and actively engage in the consulting methodologies and life sciences market to continuously grow your knowledge. Key Responsibilities: Lead BI projects, including building and maintaining an analytical data layer, and developing BI solutions for reporting and visualization. Deliver high-quality, timely contributions to life sciences client projects, ranging from basic analysis to complex solutions. Utilize pharmaceutical data assets (IQVIA, CRM, MCM) and understand regional data variations. Train Business Units (BUs) to efficiently use the self-serve reporting layer for creating reports and dashboards. Assess data requirements, identify suitable data sources, ensure data accuracy, and perform necessary transformations for decision-making. Establish and track business metrics, and perform in-depth process analysis to identify areas for improvement. Collaborate with engineering and data platform teams to enhance data availability and reliability. Review and analyze client requirements, contribute to proposal development, and create tailored client solutions. Create detailed documentation, including specifications and quantitative/qualitative analyses. Present client deliverables within established frameworks, adapting presentations to audience needs. Stay engaged in consulting methodologies, life sciences market trends, and professional development opportunities. Manage project-based responsibilities under the guidance of senior consultants and directors. Desired Candidate Profile: Proficiency in SQL and BI platforms, particularly Power BI (Spotfire knowledge is a plus). Extensive experience with data transformation/ETL, data modeling, and a strong understanding of data platforms and ETL processes. Hands-on experience with Power BI, including the creation of reports, dashboards, and visualizations, and experience in environments such as Salesforce, Snowflake, or Azure. Skilled in migrating SSRS reports/Tabular reports to Power BI Paginated Reports. Advanced knowledge of Power Query M and experience building sophisticated DAX queries. Experience implementing static and dynamic Row Level Security, along with extensive knowledge in dataset design, data cleansing, and aggregation. Understanding of relational database structures, principles, and practices. Solid SQL skills, including the ability to write complex queries and create SQL views for custom datasets. Strong proficiency in Excel, PowerPoint, and Access, with VBA knowledge considered a plus. Proven ability to build relationships with multiple stakeholders (BI engineers, Data Engineers, Consulting teams, Product Managers). Familiarity with Software Development Life Cycle (SDLC) and Agile methodologies. Experience with technical project execution, including proposal writing, creating BRD, PDD, SDD, and user documentation. Excellent verbal and written communication skills. Previous experience in application or implementation support is required. Strong problem-solving skills and a macro-level approach to research and analytics. Good to Have: Experience with other BI technologies (e.g., Tableau, Looker Studio, ThoughtSpot). Knowledge of Python/R. Experience with Microsoft Power Platform tools (e.g., PowerApps, Power Automate). Hands-on experience with Canvas App Configuration, Canvas App Functions, Power Portals, Power Automate Desktop, and custom connectors. Familiarity with Azure services, AI builder, Virtual Agents, and SharePoint list customization. Microsoft Power Platform certification is a plus. Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or a related field. 6-8 years of relevant experience. Demonstrated collaborative approach, working effectively across teams to achieve objectives. Knowledge of core business processes and their impact on decision-making and growth. Familiarity with consulting methodologies, tools, and techniques. Up-to-date with current industry trends and insights into competitors and marketplace dynamics. Proficiency in time management, Scrum methodologies, and agile working practices. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or a related field.
Expert Associate Partner, Ais Coe, India
Bain & Company
Company Culture and Values: Emphasis on Diversity and Inclusion: Bain & Company prioritizes diversity, inclusion, and collaboration as key factors for building high-performing teams. They believe that fostering a diverse and inclusive environment contributes to the creation of exceptional teams and innovative solutions. Recognition as a Top Workplace: Consistently recognized as a top workplace, Bain & Company is featured on the Glassdoor Best Place to Work list and has maintained a strong position in various workplace rankings since its inception. Focus on Employee Development: The company creates an environment where employees can reach their full potential, both professionally and personally. Bain supports growth through learning opportunities, career advancement, and a focus on personal well-being. Social Responsibility: Bain & Company invests significantly in pro bono services, reflecting its commitment to addressing critical social and environmental challenges globally. The company believes in making a positive impact through expertise and resources. Role: Technical Leader, AIS COE Team Leadership: The role entails building and leading a team of over 40 engineers specializing in software product development within the AIS COE in Bengaluru. As a Technical Leader, you will foster a culture of excellence, collaboration, and innovation, ensuring the team is highly effective and motivated. AI Solution Development: The Technical Leader will oversee the entire lifecycle of AI solutions, from Proof of Concept (PoC) and Minimum Viable Product (MVP) stages to large-scale production deployment. The leader will guide the team in creating reusable model assets and solution accelerators that provide value to clients. Stakeholder Engagement: Collaboration with Bain partners and clients is critical. The role requires promoting the COE s capabilities, understanding client needs, and tailoring solutions to meet those needs. The Technical Leader will occasionally engage directly with clients to solve complex problems and provide strategic guidance. Engineering Excellence: The leader will ensure the delivery of high-quality solutions by maintaining rigorous engineering standards. They will leverage diverse technologies to meet client needs while keeping a sharp focus on performance, scalability, and reliability. Operational Oversight: The Technical Leader will work closely with the operations leader to manage the COE s operations and delivery schedules, ensuring the team meets deadlines and delivers high-impact solutions. Location: Bengaluru, India, with some presence in New Delhi. The role may require some travel for client engagements or operational needs. Qualifications: Education: Advanced degree in Computer Science, Engineering, or a related field. Experience: 12+ years of experience in software engineering, with at least 5+ years of managing engineering teams. Experience in setting up or managing an engineering hub is a significant advantage. Technical Skills: Expertise in computer science principles, software design, and development workflows. Proficiency in programming languages such as Python, Java, or C++. Experience with cloud platforms (AWS, Azure, Google Cloud) and modern software methodologies (e.g., Agile, DevOps). Other Skills: Proven ability in building and scaling engineering teams. Strong leadership skills with a focus on inspiring and guiding teams. Ability to engage with stakeholders, articulate technical solutions, and build trust. Commitment to mentoring and nurturing talent in the engineering field. Excellent collaboration skills and the ability to work with global teams across diverse functions. Key Highlights: Reusable Model Assets & Solution Accelerators: Emphasis on building scalable, reusable assets that can be leveraged across projects, improving efficiency and impact. Agile Delivery Pods & End-to-End Ownership: The team works in agile pods that focus on full ownership of projects, ensuring quality solutions and close collaboration. Growing Team & Innovative Environment: The role offers an opportunity to lead a growing team in a dynamic, innovative environment with ample opportunities for growth and professional development. Remote and Collaborative Work: The team works primarily remotely, allowing for flexibility while focusing on delivering robust solutions with minimal direct client interaction. This role provides an exciting opportunity to lead a talented and dynamic team, contribute to impactful AI and software solutions, and work at the forefront of cutting-edge technology. Qualification : Advanced degree in Computer Science, Engineering, or a related field.
Senior Analyst - Fusion Hcm Technical Consultant
Oracle
Job Title: Customer Success Services - Oracle SaaS/HCM/Cloud Analyst - Lead Career Level: IC3 Position Overview: As a member of Oracle s Support organization, you will be responsible for providing post-sales support and solutions to Oracle customers. Your focus will be on resolving complex, non-technical customer inquiries, as well as providing technical troubleshooting for Oracle's Electronic Support Services. Acting as a primary point of contact for customers, you will manage customer relationships and offer assistance to internal Oracle teams regarding customer situations and escalated issues. Key Responsibilities: Customer Support: Act as the primary contact for Oracle customers, assisting them with complex technical and functional queries related to Oracle Fusion HCM products, including Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Incident Management: Track, diagnose, replicate, and resolve critical and complex cases, ensuring total resolution of service incidents. Customer Success: Advise customers on the complex use of Oracle products, providing tailored solutions and resolving critical issues. Situation Management: Take ownership of highly sensitive and critical customer issues, working directly with customers and consulting with management to drive resolution. Knowledge Sharing: Share your knowledge with teammates by delivering formal training sessions, creating and reviewing Knowledge Articles, and mentoring others to promote technical and professional development. Collaboration: Work closely with internal teams to address escalated customer issues and contribute to improving internal processes and solutions. Qualifications: Must-Have Skills: 6-10 years of experience in the implementation, support, or upgrade of Oracle SaaS HCM products, with at least one implementation experience in Core HR, Absence, Benefits, Extracts, HDL Loader, Workflow, BI Publisher, and Oracle Integration Cloud. Hands-on configuration experience with at least three or more tools: HCM Extracts HCM Data Loader (HDL) Payroll Batch Loader (PBL) Workflow BI Publisher Fast Formula Personalization PL/SQL Strong knowledge of Fusion Cloud architecture, setup manager, and activities. Experience with FBDI and OTBI report development. Knowledge of integrating external data sources into Oracle Fusion Applications. Familiarity with localizations and security setup is a plus. Nice-to-Have Skills: Experience with Oracle Core HR, Absence, Benefits, and Payroll in Release 12.1.3.x / 12.2.x. Experience working in L1/L2/L3 support environments. Ability to analyze and decipher software logs and trace files to troubleshoot issues. Hands-on experience with XML, Java, J2EE, Oracle ADF, SOA, and Web Services. Strong functional/product expertise, with the ability to relate Oracle s functionality to business processes. Additional Skills: Effective analytical and organizational skills. Strong verbal and written communication skills in English; multilingual skills are a plus. A proactive learning orientation, staying up-to-date with emerging business models, processes, and Oracle product solutions. Experience in Managed Services, including client relationship management, offshore delivery management, project/program management, and successful delivery of KPIs. Ability to work in rotational shifts, manage a large team, and ensure SLAs are met for both EBS and Cloud/SaaS customers. Education & Experience: B.S. (Computer Science), BE, or equivalent preferred. Other qualifications with adequate experience may also be considered. Qualification : B.S. (Computer Science), BE, or equivalent preferred.
Expert Manager, Process Excellence
Bain & Company
What Makes Us a Great Place to Work: At Bain & Company, we are consistently recognized as one of the world's top employers, thanks to our One Bain culture, which celebrates diversity, inclusion, and social responsibility. We proudly hold the #1 spot on Glassdoor's Best Places to Work list and have maintained a top four ranking for the last 13 years. We believe that collaboration, diversity, and inclusion are the cornerstones of building exceptional teams. We focus on hiring individuals with exceptional talent and potential, creating an environment where you can grow both professionally and personally. We are publicly recognized by Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign as a top employer for diversity, inclusion, women, LGBTQ employees, and parents. Who You ll Work With: You will be joining our Process Excellence team within the Enterprise Technology practice, focusing on end-to-end technology and digital transformations for priority clients. As part of this team, you will collaborate with driven, curious Bain staff and work alongside teams in technology delivery, architecture, design, and software development. Your role will involve engaging with leading companies across various industries, helping them define and implement their business transformations while learning from a diverse, innovative team. What You ll Do: Mission In this role, you will be responsible for supporting the new ERP guild, managing a cross-functional team that delivers services, solutions, and products on time and within budget. You will develop processes to evaluate, understand, and mitigate business risks in client solutions, while preparing and presenting ERP strategy and implementation capabilities alongside Bain partners for large-scale ERP transformation projects. Essential Functions Leadership & People Management: Mentor a high-performing technical team capable of delivering ERP transformations successfully. Oversee staffing within the ERP Guild, ensuring the right technical expertise is allocated to each case. Implement financial strategies aligned with project goals, contributing to the overall organizational success. Leverage technical expertise to improve the team's market positioning and competitiveness. Stay current on industry trends and emerging technologies to keep the ERP team innovative. Project Management: Implement risk management strategies to mitigate potential issues during the project lifecycle. Collaborate with key stakeholders, including executives, department heads, and end-users, to understand and meet business requirements. Manage the day-to-day project interface between your technical team, the general consulting team, and the client. Prepare and finalize project deliverables, including reports, workshop materials, and business proposals. Engage in broader program management activities, such as reviewing and maintaining project plans, actions, and risk logs, leading project meetings, and following up on agreed actions. About You: Education: Required: Bachelor s degree in Computer Science, Project Management, or Management Information Systems. Preferred: MBA or Master s degree with courses in digital/tech transformation. Experience: 8+ years of experience in tech/digital transformations involving ERP strategy, business process redesign, and ERP implementation. Preferred: Experience in the Healthcare or Hospital industry. Experience managing large-scale ERP implementations (preferably SAP). Expertise in explaining S/4 or Oracle Healthcare processes for Finance, Procurement, Supply Chain, etc. Experience working with multiple vendors and understanding Agile software delivery practices. Fluency in English (both written and spoken). Knowledge, Skills, and Abilities: ERP platforms expertise (e.g., SAP, S4/HANA), with proficiency in designing and architecting ERP solutions. Strong technical skills in relevant technologies, including SQL, database management systems, cloud platforms (AWS, Azure), and programming languages. Proven experience in managing scope, quality, and issues while delivering projects within budget and on time. Ability to work at a senior level within large organizations, building credibility and trust with key clients while using change management techniques to ensure sustainable ERP transformation outcomes. Willingness to travel abroad, accounting for approximately 80% of the time. Strong verbal and written communication skills, with a focus on effective collaboration. Exceptional organizational and problem-solving skills to ensure successful client engagements. Proven collaboration skills to manage a cross-functional team of experts and digital consultants, fostering cooperation, guidance, and ensuring successful execution of project tasks and objectives. Why Bain & Company: At Bain, we believe the success of our team is driven by a workplace that encourages personal and professional growth. We offer an environment where you can work alongside talented individuals, contributing to meaningful projects and making a real impact. Bain's commitment to diversity, inclusion, and collaboration creates a culture that empowers you to be your best. If you're ready to lead transformative ERP projects and help shape the future of our clients, Bain & Company is the place for you.
Capital Markets Operations New Associate
Accenture India
Job Title: Capital Markets Operations New Associate Skill Required: Asset Management Asset Data Management Qualifications: Any Graduation Experience: 0 1 Year About Accenture Accenture is a leading global professional services company with expertise in digital, cloud, and security. With unmatched experience and specialized skills spanning over 40 industries, we offer Strategy & Consulting, Technology, Operations, and Accenture Song. Our vast network of 699,000 professionals delivers innovative solutions to clients in more than 120 countries, harnessing technology and human ingenuity to drive transformation. Learn more at www.accenture.com. About the Role As part of Applied Technology & Operations for Markets (ATOM), you will work on a multi-client processing service platform that enables trading and treasury entities to optimize operations. ATOM BPaaS utilizes cloud-hosted architectures to provide integrated IT and business process management services, ensuring efficiency and seamless trade processing. You will be part of the Investment Banking team, specializing in securities trading, equity issuance, and capital fundraising. Your primary focus will be Asset Data Management, where you will define and implement data management solutions to capture, validate, and enhance asset performance, including plant and equipment data, bill of materials, and maintenance plans. Key Responsibilities Solve routine problems using established guidelines and precedents. Collaborate primarily within your team and with direct supervisors. Follow detailed instructions for new assignments and moderate guidance for daily tasks. Contribute as an individual team member within a well-defined scope of work. Be prepared to work in rotational shifts as required. What We re Looking For Strong problem-solving skills Ability to meet deadlines Commitment to quality in execution Join us and be part of a team that transforms the financial landscape with cutting-edge technology and data-driven solutions! Qualification : Any Graduation
HR Service Delivery Analyst
Accenture India
Job Title: HR Service Delivery Analyst Skill Required: Employee Service - HR Delivery Strategy Experience: 3 to 5 Years Location: Bengaluru Education: Any Graduation About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud, and security. With unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000+ professionals deliver on the promise of technology and human ingenuity every day, serving clients in 120+ countries. About the Role As an HR Service Delivery Analyst, you will be part of the Human Resources Shared Services (HRSS) team, supporting lateral recruitment for Accenture s Operations entity. You will play a crucial role in building strategies for demand fulfillment and improving HRSS service delivery efficiency. This role involves working closely with regional recruitment teams to design, develop, and implement HR Delivery Strategy, ensuring a seamless end-to-end employee experience across the employee lifecycle. Key Responsibilities Analyze and solve lower-complexity HR delivery problems. Collaborate with peers within Accenture, with limited exposure to clients or Accenture management. Work on HR Operations processes, including recruitment, workforce administration (WFA), benefits, payroll, leaves of absence (LOA), exit management, and more. Ensure effective coordination and execution of HR activities. Support non-commercial aspects of outsourcing agreements, maintaining service standards for quality, efficiency, and productivity. Receive moderate-level instructions for daily tasks and detailed instructions for new assignments. Work as an individual contributor with a focused scope of work. May be required to work in rotational shifts. HR Process Design expertise. Adaptability and flexibility to work in a dynamic environment. Ability to perform under pressure. Problem-solving skills to address HR service challenges. Be part of a high-impact HR team that shapes Accenture s talent strategy. Gain exposure to HR operations and delivery strategy at a global scale. Work in a collaborative and fast-paced environment with career growth opportunities. Location: Bengaluru Qualification : Any Graduation
Senior Executive Frontend Specialist
Vodafone Intelligent Solutions (vois)
Job Role: Front-End Specialist The Front-End Specialist will be responsible for validating customer orders submitted to the order desk, ensuring accurate network design, raising supplier purchase orders (POs), and maintaining the integrity of network inventory, systems, and databases. The role involves working closely with sales channels to verify customer requirements, raising workflow orders, and modeling various Vodafone fixed-line products in inventories to enable Transmission and IP configuration in the network, ultimately supporting successful provisioning activities. Key Accountabilities and Decision Ownership: Order Management: Create orders and build attributes in workflow tools within agreed SLAs and quality standards. Order Validation: Validate internal/external customer requests against checklists, generate order tracking references, and update customer information in the order tracking tool. Data Enrichment: Enrich digitally received orders in digital tools and record relevant customer order forms, site lists, and technical documents in the repository. Feasibility Checks: Confirm solution feasibility using feasibility tools and collaborate with the Feasibility team to ensure alignment with customer requirements. Customer Order Processing: Analyze customer requirements, check for technical documents and pricing, and raise customer orders in workflow tools. Exception Handling: Follow up on exceptions raised with the order originator and ensure timely resolution. Customer Communication: Send KCI (Keep Customer Informed) templates to originators with order-related information after validation. Supplier Management: Check financial margin and commercial viability of supplier quotes and raise POs in SAP against these quotes. Network Configuration: Create customer location, devices, and third-party network blocks. Configure VRFs in L3 NNIs, SDWAN bearers, and Internet Gateway in Cramer. Build end-to-end circuits in Transmission Inventory and generate Work Action Group tasks for SDH builds, cross-connects, and field engineer activities. Model end-to-end customer circuits from network site to customer location and create technical routing and service configurations. Generate circuit references in Cramer for IP builds in MSP, SDWAN, and Internet networks. Update circuit references in various inventories and close tasks in the workflow system. Issue Escalation: Raise process/product issues to the Front-End Manager. Ensure order accuracy and timely raising of customer orders in systems. Collaboration: Work closely with solution sales, feasibility planners, and order workflow managers to ensure first-time-right order placement. Technical and Professional Qualifications: Strong understanding of telecom fixed-line products, technologies, and systems. Good knowledge of SDH, IP, Routing & Switching concepts. Basic understanding of financial and non-financial metrics related to profit and loss performance. 3 years of operational experience in a telecom company. University degree or equivalent full-time qualification. Strong communication skills, customer focus, and the ability to handle workload peaks in a fast-paced sales environment. Qualification : University degree or equivalent full-time qualification.
Database Practice Specialist, Oracle, Google Cloud
Google Careers
About the job The Google Cloud Platform team helps customers transform and build what's next for their business all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers developers, small and large businesses, educational institutions and government agencies see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. Google Cloud has a strategic partnership with Oracle to make available Oracle flagship database technologies on Google Cloud. As a Database Practice Specialist focused on Oracle, you will engage with customers to identify appropriate Oracle workloads for migration to Google Cloud and design the overall deployment architecture. You will also work with partners and Oracle teams to develop migration plans to enable customers to move their Oracle workloads to Google Cloud. Google Cloud accelerates every organization s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems. Responsibilities Be an Oracle technology subject matter expert, focusing on Oracle database offerings and Oracle Cloud Infrastructure specifically, knowledge of Google Cloud Platform (GCP) infrastructure, including ecompute/Google Kubernetes Engine (GKE), storage and networking, and database services. Identify and qualify Oracle business opportunities, lead discovery workshops for Oracle workloads, identify key customer technical objections, and develop a strategy to resolve technical blockers. Support the technical relationship with Google s customers, including product and solution briefings on Oracle and database modernization, proof-of-concept work, and the coordination and prioritization of solutions impacting customer adoption of Google Cloud. Listen to the customer to provide feedback on product improvement to product management and engineering. Minimum qualifications: Bachelor's degree or equivalent practical experience. 10 years of experience in the enterprise software or cloud space. Experience with Oracle database, Oracle technology products, and Oracle Cloud Infrastructure. Experience with one or more open source database technologies such as PostgreSQL and MySQL. Preferred qualifications: Experience in customer-facing pre-sales or professional consulting in data and information life cycle management, translating customer business needs into cloud-based solutions. Experience with data management architectures, including performant and scalable architectures, security, monitoring, and database management, particularly from an Oracle perspective. Experience with Oracle data migration strategies and in moving large-scale production systems either in on-premise / data center environments or migration to cloud scenarios. Knowledge of Oracle Maximum Availability Architecture (MAA), cloud-based high availability architectures, and Oracle database performance tuning.
Senior Automation Test Engineer
Arm Limited
Job Description: Responsible for end-to-end testing of commercial software (SaaS) and custom applications both on-premise and Cloud-hosted, ensuring the smooth and reliable delivery of software and infrastructure changes. There is also a requirement for on-call. Responsibilities: Collaborating on and Understanding Requirements: Work closely with Product Owners, Business Analysts, Scrum Masters, and Developers to understand business requirements, ensuring effective test case definition. Participate actively in scrum ceremonies to maintain clarity in progress. Test Automation & Quality Assessment: Responsible for automating functional tests using Web test automation tools, assessing application quality continuously, and reporting findings. Scope testing work through Agile estimating and planning and ensure traceability between testing and requirements/acceptance criteria. Execution & Reporting of Testing Activities: Creating and completing a variety of test cases (manual, automated, non-functional) in line with predefined testing methodologies and standards. This includes creating BDD test scenarios, validating and reporting defects, and effectively communicating test status, risks, and issues. Required Skills and Experience: Strong IT background with a consistent track record responsible for automated testing in complex software projects. Hold at least a B.Tech in computer science, information technology, or a related field, with at least 6 years of overall experience in a similar role within a large global organisation. A successful history of performing as tester in large-scale IT projects from is needed. Ability to work autonomously, with a commitment to staying abreast of the latest testing methods and standards. Proficiency in test automation programming languages (Java, C#). Experience with API and web service testing using tools like Postman, SoapUI, or REST-assured. SQL and database testing skills. Knowledge of scripting languages (JavaScript, Bash, PowerShell). Developing cross-browser and cross-platform test automation scripts. Familiarity with version control systems and the importance of code reviews. Expertise in test automation tools and frameworks (Selenium WebDriver, Cucumber, JUnit, NUnit, TestNG). Experience with CI/CD tools (Jenkins, Azure DevOps, TeamCity) and non-functional testing (performance, accessibility). Proficiency in test management and bug tracking tools (X-Ray, TestRail, Zephyr, JIRA, Bugzilla, TFS). Understanding of software development methodologies (Agile, Scrum, Waterfall) and testing phases (unit, integration, system, acceptance). Familiarity with DevOps environments. Commitment to continuous improvement and strong communication skills. Nice To Have Skills and Experience: Desireable: Testing tools like JMeter, LoadRunner, SauceLabs and Gatling. Desireable: Expericence in testing Enterprise applications like SAP, Salesforce, ServiceNow Optional certifications: ISTQB/ISEB Certified Tester - Foundation Level!; ISTQB/ISEB Advanced Level Test Automation Engineer!; Certified Selenium WebDriver Professional; Other relevant certifications in the field of test automation. In Return: At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Arm is an equal opportunity employer, committed to providing an environment of mutual respect, where equal opportunities are available to all applicants and colleagues. Arm prohibits discrimination or harassment of any kind based on race/ethnicity, religion, national origin, age, sex, sexual orientation, gender, gender identity and expression, disability, neuro-diversity, pregnancy, medical condition, marital status, citizenship status, military/veteran status, as well as those characteristics protected by applicable laws, regulations and ordinances. Arm s hybrid approach to working is centred around flexibility, where we split our time between the office and other locations to get our work done. Within that framework, we empower groups and teams to determine their own particular hybrid working pattern, depending on the work and the team s needs. Details of what this means for each role will be shared upon application. In some cases, the flexibility we can offer is limited by local legal, regulatory, tax, or other considerations, and where this is the case, we will collaborate with you to find the best solution. Please talk to us to find out more about what this could look like for you. #LI-KR2 Accommodations at Arm At Arm, we want our people to Do Great Things. If you need support or an accommodation to Be Your Brilliant Self during the recruitment process, please email [email protected]. To note, by sending us the requested information, you consent to its use by Arm to arrange for appropriate accommodations. All accommodation requests will be treated with confidentiality, and information concerning these requests will only be disclosed as necessary to provide the accommodation. Although this is not an exhaustive list, examples of support include breaks between interviews, having documents read aloud or office accessibility. Please email us about anything we can do to accommodate you during the recruitment process. Hybrid Working at Arm Arm s approach to hybrid working is designed to create a working environment that supports both high performance and personal wellbeing....
Professional Services Engineer
Netapp
Job Summary We are looking for a motivated Remote Delivery Engineer to join our 24x7 Storage operations team and service our Cloud and Managed Services Customers. You will provide support to our customers by responding to incidents, working on service requests, problem management, and storage infrastructure improvements. Experience in supporting a varied clientele is essential, as is a strong understanding of NetApp storage-based technologies. To be successful in this role, you would need to have the following: Experienced in NetApp Storage (deploying and administering NetApp Storage primarily ONTAP, troubleshooting performance issues, performing firmware and operating system upgrades, using Storage management and OnCommand tools, managing storage/backup integration with NetApp Data Fabric technologies). Proficient understanding of NetApp Storage concepts, related management tools, and related Storage technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance tuning. Experience or knowledge in other NetApp technologies like CVO, StorageGRID, E-Series, CVS, Cloud Backup, Cloud Secure, Cloud Sync, Cloud Datasense & Amazon FSx for ONTAP would be highly regarded. Experience with any automation tools would be preferred. Job Requirements Strong understanding of Storage protocols and technologies (CIFS, NFS, iSCSI, Fibre Channel switching and networks). Knowledge in ITIL methodologies: change, incident, problem, and configuration management. Certification is desirable. Understanding of managed services delivery and cloud certifications is desirable. A thorough understanding of other components in the infrastructure stack compute, virtualization, and networks (NetApp/Cisco FlexPod architecture, Cisco UCS platform, IBM Blade Center, System X, VMWare vSphere, Microsoft Operating Systems and Applications, Commvault). Working knowledge of monitoring platforms, WANs, SANs, backup, and disaster recovery platforms. Windows server, Linux server, and related Operating Systems technologies, including monitoring and troubleshooting, administration, replication technologies, security hardening, and performance, would be advantageous. Experience in writing basic PowerShell/Python scripts would be beneficial. Understanding of managed services delivery and any of the cloud certifications (AWS, Google Cloud, and Microsoft Azure) is highly desirable. Good to have Associate-level cloud certifications like AWS Certified Solutions Architect Associate, Google Associate Cloud Engineer, Azure Administrator. Good to have NetApp Cloud-based Certifications like Hybrid Cloud Administrator (NCHCA). Strong customer communication and documentation skills. Built and maintained strong relationships with internal and external stakeholders. Infrastructure design, build, deployment, and disaster recovery testing. Positive, proactive, team-oriented attitude with a flexible and innovative approach to work. Working knowledge of containers and microservices concepts. Experience in tools and technologies like OpenShift, Kubernetes, and Ansible would be beneficial. Education Typically requires a minimum of 8-10 years of related experience with a bachelor s or any master s degree or equivalent combination of professional education/training and applicable work experience. Work Environment At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification.
Solution Engineer - Smb
Salesforce
About Salesforce At Salesforce, we help companies leverage our powerful CRM platform and innovative technology solutions to drive digital transformation. With a commitment to personal and professional growth, we empower individuals to achieve business results while making a meaningful impact. As part of our rapidly growing SMB segment, we re looking for a dynamic Presales Solution Engineer to help shape the future of business technology. Position Overview This is an outstanding opportunity for an experienced Presales professional to collaborate with the Sales team and showcase Salesforce s capabilities in driving digital transformation for SMBs. The ideal candidate will be passionate about helping businesses unlock their potential through strategic use of technology, building meaningful solutions, and driving business outcomes. Your Impact Strategic Partnership: Work closely with Sales teams to foster relationships with prospects and existing customers, driving customer success and sales growth. Discovery Expertise: Lead outcome-driven conversations to deeply understand customer business requirements, uncover challenges, and guide discovery sessions. Solution Visionary: Co-create tailored solutions on the Salesforce platform, aligning short and long-term goals with the customer s digital transformation journey. Compelling Demonstrations: Design and deliver product demos, showcasing the versatility and impact of Salesforce solutions. Continuous Learning: Engage in training and certification programs to stay ahead of industry trends and enhance expertise. Field Feedback: Act as a liaison between customers, product teams, and enablement teams to provide valuable field insights that enhance product offerings. Trusted Advisor: Serve as an expert consultant, demonstrating the business value of Salesforce solutions to both technical and business leaders. Key Responsibilities Thought Leadership: Drive customer success and digital transformation through innovative solutions. Solution Building: Run discovery sessions, engage with business users, and design presentations, demonstrations, and prototypes. Roadmap Creation: Build roadmaps to clearly articulate how customers can evolve from their current state to their desired future state. Executive Communication: Present business value to managers and executives, making complex solutions understandable. Customer Engagements: Lead multiple customer engagements, balancing responsibilities and delivering impact. Collaboration: Be a collaborative team member who shares knowledge and supports others in delivering high-quality solutions. RFP/RFI Responses: Provide functional and technical responses to customer requests for proposals or information. What You Bring Experience: A minimum of 4+ years in presales or IT implementation, particularly in CRM or customer engagement solutions. Solution Selling Expertise: Strong experience in pre-sales and implementation, especially for enterprise customers. Business Analysis: Experience building business cases, return on investment analysis, and driving customer journeys. Cloud Knowledge: Understanding of Cloud Computing, SFA, Service & Support, Marketing, and Mobile solutions. Presentation Skills: Outstanding verbal and written communication skills, with an emphasis on needs analysis, business justification, and closing. Problem-Solving: Ability to think creatively and develop innovative solutions to meet customer needs. Ready to Join the Salesforce Team? If you re an innovative thinker with a passion for driving change and delivering impactful solutions, we d love to have you on our team to help shape the future of Salesforce-powered transformation. Qualification : A minimum of 4+ years in presales or IT implementation, particularly in CRM or customer engagement solutions.
Learning & Development
Nspira Management Services
About Us: Nspira, a proud parent company of the Narayana Group, is one of Asia's largest educational conglomerates. We provide world-class education to over 6,00,000 students through our 300+ schools, 300+ junior colleges, and 8 professional colleges spread across 23 states in India. With over 50,000 teaching and non-teaching faculty members, our commitment to academic excellence is reflected in our decades of experience in shaping the future of students. Roles and Responsibilities: Partner with various departments to identify training needs at both individual and organizational levels. Design and develop leadership development programs for mid- and senior-level managers. Stay well-versed in the latest training techniques and methodologies. Create and maintain a positive and professional learning environment, setting the standard for conduct, work ethic, integrity, and character. Deliver engaging training sessions, both in group and individual formats, while motivating and guiding trainees. Publish and manage the training calendar for all relevant programs. Oversee the design, delivery, and continuous improvement of training programs across the zone to support organizational goals. Ensure the creation of high-quality training deliverables within budget and deadlines. Actively participate in the progressive disciplinary process for employees who are unable to meet or maintain standards of excellence. Manage training budgets effectively, if applicable. Perform other related duties as assigned or requested. Key Skills: Strong expertise in various training domains, including communication skills, presentation skills, telephone etiquette, active listening, probing, and empathy. Expertise in language training, including grammar, sentence construction, writing skills, and email etiquette. Proficiency in delivering behavioral training on leadership, managerial skills, assertive communication, planning and prioritization, team building, negotiation, decision-making, etc. Experience with psychometric analysis. Certification in training programs. Sound knowledge of experiential learning techniques. Genuine passion for employee growth and people development. What We Offer: Salary: Highly competitive, as per market standards. Career Path: Progressive career opportunities and growth. Corporate Exposure: Work in a dynamic and fast-paced corporate environment. Personality Development: Opportunities for professional development and personal growth. Leadership Opportunities: Potential for growth into leadership roles. What You Can Bring to the Role: A passion for the job and a dedication to excellence. Proven ability to multitask and manage diverse responsibilities. A team player mentality, with excellent communication skills. A winning attitude and a willingness to take on challenges. A commitment to sincere actions, with a focus on integrity and responsibility. A transparent, supportive work ethic that fosters growth and talent development. Employee Progression: Nspira is committed to staff development and promoting individuals to grow faster within the organization. Many long-term employees (20 30 years) have thrived by taking on diverse roles and responsibilities, demonstrating our commitment to employee growth and internal promotions. If you are passionate about fostering employee growth and have the required expertise, we would love to hear from you!
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