Professional Services Jobs in Gurgaon

Position: Administration Executive Location: Gurgaon Department: Administration / Facilities Management Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is seeking a proactive and experienced Administration Executive to manage facility operations, vendor coordination, and workplace services. This role is perfect for a professional who thrives in a fast-paced, dynamic environment and is committed to driving operational efficiency, compliance, and employee satisfaction through effective administrative processes. Role and Responsibilities: Manage end-to-end facility operations including housekeeping, security, pantry, and mailroom services. Coordinate with vendors for procurement, Annual Maintenance Contracts (AMC), and service-level agreements ensuring timely delivery and compliance. Arrange travel, accommodation, and logistics for employees and guests as required. Support planning and execution of office events, employee engagement initiatives, and internal communications. Ensure adherence to health, safety, and sustainability standards across office operations. Maintain accurate records of stationery, asset inventories, and consumables. Collaborate with cross-functional teams to address workplace needs and drive continuous improvement initiatives. Skills and Experience: Minimum 4 years of experience in administration, facility management, or workplace operations. Strong vendor coordination skills with negotiation and service delivery management experience. Knowledgeable about statutory compliance, workplace safety, and health regulations. Proficient in Microsoft Office tools including Excel, PowerPoint, and Outlook. Excellent communication, interpersonal, and analytical problem-solving abilities.

Job Title: Technical Writer Location: Gurugram, India Experience Required: 8+ Years Job Type: Full-Time | Permanent About G+D Giesecke+Devrient (G+D) has been a global leader in SecurityTech for over 170 years, making the lives of billions safer through innovative solutions in Digital Security, Financial Platforms, and Currency Technology. As a trusted partner to central banks and the currency industry worldwide, G+D shapes the future of payments and digital trust. Role Overview: We are seeking an experienced Technical Writer with a passion for simplifying complex technical concepts, especially in software and API documentation. You will work closely with cross-functional teams to produce clear, accessible, and engaging documentation that supports developers, integrators, and service professionals globally. This role sits at the intersection of cash management software and AI-driven technology, perfect for a detail-oriented professional who thrives in collaborative, fast-paced environments. Key Responsibilities: Create, update, and maintain comprehensive product documentation including APIs, SDKs, integration guides, and software platforms for cash management systems. Manage documentation projects end-to-end, including localization and GUI documentation. Develop internal documentation such as support guides and knowledge base articles to enhance customer success. Translate complex technical content into clear, user-friendly documentation tailored to software developers and technical stakeholders. Collaborate with engineers, product managers, QA, and other teams to gather information and ensure content accuracy. Review and edit contributions from engineers and subject matter experts to maintain clarity, style, and consistency. Advocate for high-quality documentation as a vital part of the overall developer and user experience. Stay updated with emerging technologies, especially in AI, APIs, and digital transformation trends in currency management. Required Skills & Qualifications:

Risk Manager (Underwriting) Location: Gurugram, India Employment Type: Full-Time Experience: 1 3 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd., a leading Fintech NBFC, is a part of the OfBusiness Group and is transforming B2B lending for SMEs and Emerging Corporates across India. With a strong presence in 20+ cities and an AUM of 7,700 Cr, OXYZO has backed innovative growth across Manufacturing, Engineering, Textiles, Logistics, and more. We are committed to building efficient, transparent, and reliable financial services with top-tier investors like Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave. Role Overview We are seeking a Risk Manager to join our Underwriting team. This role involves analyzing and assessing the financial risk of loan proposals for SMEs, ensuring alignment with company policy and mitigating potential risks through careful analysis and scrutiny. You will play a key role in decision-making processes by conducting detailed quantitative, qualitative, and legal analyses to assess the safety of unsecured loans. Key Responsibilities Credit Proposal Underwriting: Review and assess credit proposals following internal policies and guidelines, ensuring adherence to turnaround time (TAT). Financial Analysis: Assess the financial health of clients by analyzing financial statements, cash flow, bank statements, and ratio analysis for working capital, term loans, and other funding requirements. Quantitative & Qualitative Analysis: Conduct in-depth financial analysis (e.g., creditworthiness, past trends, net worth). Perform banking analysis to verify supplier relationships, EMI repayments, etc. Execute statutory checks (e.g., GST filing, tax obligations, liquidity issues). Conduct qualitative analysis to evaluate external business conditions (e.g., verifying customer claims by visiting sites, meeting customers for internal and external reference checks). Perform legal analysis to ensure no pending legal complaints against clients. Underwriting Decisions: Based on comprehensive analysis, recommend approval or rejection of credit cases, ensuring risk mitigation is aligned with organizational goals. Collaboration with Teams: Work closely with the sales and operations teams to ensure smooth document processing and timely disbursement of loans. Portfolio Risk Management: Continuously assess the existing portfolio and suggest or implement policy changes to mitigate risk and ensure loan performance. Policy Improvements: Contribute insights for potential policy revisions based on portfolio analysis and risk trends. What We Are Looking For Educational Background: Strong academic pedigree in Finance, Economics, or related fields. Experience: 1 3 years of experience in credit risk analysis, underwriting, or related roles within NBFCs or banks. Analytical Skills: Strong ability to conduct both quantitative and qualitative analyses of creditworthiness, financial statements, and business operations. Communication Skills: Excellent verbal and written communication skills, with the ability to explain complex concepts in a simple, understandable manner. Self-Motivated: Highly driven, self-reliant, and results-oriented with the ability to lead and manage projects under pressure. Attention to Detail: Strong focus on ensuring accuracy and risk mitigation in loan approvals. Language Skills: Fluency in Hindi and English (both written and spoken). Travel Flexibility: Willingness to travel as needed to meet clients and perform site visits. Fast-track Career Growth Excellent opportunities for professional development and leadership roles. High-Impact Roles Take on meaningful responsibilities with a clear impact on business growth. Ownership & Autonomy Ability to make key decisions and drive the underwriting process. Exceptional Peer Group Collaborate with top talent in a dynamic work environment. Enjoyable Workplace Culture Join a company that fosters a supportive and fun culture. Competitive Pay & Rewards Attractive compensation package with performance-based incentives. Qualification : Strong academic pedigree in Finance, Economics, or related fields.

Senior Role in Risk Management Location: Gurugram, India Employment Type: Full-Time Experience: 3 7 Years About OXYZO Financial Services Ltd. OXYZO Financial Services Ltd. is a leading Fintech NBFC, revolutionizing B2B lending for SMEs and Emerging Corporates across India. We are part of the OfBusiness Group and have built a robust AUM of 7,700 Cr, delivering strong PAT of 300 Cr last year. Operating in over 20+ cities, we provide financing solutions that are transforming key industries, including Manufacturing, Engineering, Textiles, and Logistics. Backed by marquee investors like Creation Investments, Matrix Partners, Norwest, Tiger Global, and Alpha Wave, we are rapidly expanding and scaling our business. Role Overview We are looking for an experienced Risk Management Senior Professional to join our Risk Team and work directly with the Chief Risk Officer (CRO). In this role, you will be responsible for implementing advanced risk frameworks, developing and managing risk models, and ensuring strong risk mitigation strategies are in place across the organization. Your expertise in credit risk, operational risk, and financial controls will play a critical role in maintaining the safety, security, and compliance of the lending portfolio. Key Responsibilities Develop Risk Frameworks: Implement and manage the ICAAP (Internal Capital Adequacy Assessment Process) and ALM (Asset Liability Management) frameworks. Develop and execute HQLA (High-Quality Liquid Assets) management strategies. Credit Risk Models: Build and deploy ECL Models (Expected Credit Loss), including calculating PD (Probability of Default), EAD (Exposure at Default), and LGD (Loss Given Default). Develop risk grading models for credit risk classification across various portfolios. Operational Risk Management: Identify, assess, and monitor operational risks across lending portfolios, outsourcing activities, and internal financial controls. Work on developing and implementing Early Warning Systems (EWS) for fraud risk management and transaction monitoring. Cyber & Data Security: Collaborate with the CISO (Chief Information Security Officer) to address data security, cybersecurity, and physical security risks. Implement and manage monitoring systems for suspicious transactions and cash transactions. Risk Mitigation & Assessments: Conduct regular risk assessments of the portfolio, including QML (Quality Migration Ladder), DPD (Days Past Due) analysis, and staging. Ensure that risk mitigation strategies are identified, documented, and executed in a timely manner. Emerging Risks & Regulatory Compliance: Identify emerging risks, including geopolitical, strategic, or regulatory risks. Provide insights into macro-risk indicators and proactively manage these risks. Coordinate with internal auditors, external auditors, and regulatory bodies for audits and inspections. What We Are Looking For Educational Qualifications: Master s degree or professional certifications like MBA (Finance), FRM (Financial Risk Manager), CFA, CA, CMA, or CS. Minimum of 3 years of experience in Risk Management within a Bank or NBFC. Skills & Expertise: Strong understanding of risk management frameworks, regulatory requirements, and industry best practices. In-depth knowledge of credit risk models, operational risk management, and financial controls. Good technical understanding of the financial sector, especially in the context of B2B lending. Soft Skills: Strong communication and interpersonal skills to work effectively across departments. Ability to lead projects and make key decisions in a fast-paced, high-pressure environment. Fast-track Career Growth Ample opportunities for personal and professional growth. High-Impact Roles Be part of high-stakes projects with significant business impact. Ownership & Autonomy Lead initiatives with full ownership and decision-making power. Exceptional Peer Group Work alongside some of the best talent in the industry. Enjoyable Workplace Culture Join a team that values collaboration, respect, and innovation. Competitive Pay & Rewards Attractive compensation package with performance-driven incentives.

About KPMG in India KPMG in India is a leading professional services firm, a member of KPMG International Limited. Established in August 1993, KPMG India is known for delivering high-quality services, supported by our global network and in-depth knowledge of local regulations, markets, and competition. With offices across key cities such as Ahmedabad, Bengaluru, Chennai, Gurugram, Hyderabad, Mumbai, Noida, and more, we provide comprehensive services to national and international clients across diverse sectors. We focus on offering industry-specific, technology-driven solutions that are rapid, performance-oriented, and rooted in our deep understanding of both global and Indian business landscapes. About Lighthouse Lighthouse, KPMG's Big Data, AI & Analytics practice, specializes in providing advanced solutions in Data Engineering, Data Science, Data Visualization, and Process Analytics. With a strong industry focus, we drive innovation and deliver transformative results for our clients. Role Overview We are seeking a skilled professional to join our team, where you will play a key role in designing, developing, and implementing enterprise-level applications using Snowflake. The role will involve working with cutting-edge data technologies to ensure the efficient flow, processing, and visualization of data. Key Responsibilities Design and Develop Snowflake Solutions: Build and deploy enterprise-scale applications leveraging Snowflake, optimizing for both performance and scalability. Create and Manage Data Pipelines: Use DBT to develop, test, and deploy data pipelines ensuring seamless data flow and processing. SQL Query Optimization: Develop and fine-tune SQL queries to enhance performance and scalability of applications. Security & Access Management: Implement identity and access management features and create robust authorization frameworks to ensure secure access controls. Troubleshoot Performance Issues: Address and resolve performance and scalability challenges within the Snowflake environment. Collaborative Solutions Development: Work closely with data engineers, analysts, and business stakeholders to understand requirements and deliver data-driven solutions. Maintenance & Improvement: Maintain and optimize existing Snowflake infrastructure and processes to ensure continued efficiency. Stay Updated: Continuously improve skills and knowledge by staying abreast of new Snowflake features and industry best practices. Qualifications Educational Requirements: BE/B.Tech/ME/M.Tech/MCA or any relevant degree. Equal Opportunity Employment (EOE) KPMG India is committed to providing equal employment opportunities to all applicants and employees, regardless of color, caste, religion, gender, age, national origin, citizenship, sexual orientation, gender identity or expression, disability, or other legally protected status. We embrace diversity and encourage you to voluntarily submit demographic details to help us in our diversity initiatives. Please note that submitting this information is entirely voluntary and will not affect your application in any way. Qualification : BE/B.Tech/ME/M.Tech/MCA or any relevant degree.

About KPMG in India KPMG in India is a leading professional services firm, affiliated with KPMG International Limited. Established in August 1993, we combine global expertise with local knowledge to deliver comprehensive services across a variety of sectors. Our professionals are well-versed in local laws, regulations, markets, and competition. With offices across India including Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada we offer top-tier services to both national and international clients. KPMG India is dedicated to providing industry-focused, technology-enabled services, underpinned by a deep understanding of both global and local industries, as well as extensive experience in the Indian business environment. Role: Assistant Manager M&A Tax Overview: We are seeking an Assistant Manager for our M&A Tax team to provide expert tax and regulatory advice on M&A transactions and corporate restructurings. This role demands strong knowledge of corporate tax, SEBI, FEMA, and other relevant regulatory frameworks, with a focus on providing strategic advisory services for mergers, acquisitions, and private equity transactions. Key Responsibilities: M&A & Restructuring Advisory: Provide in-depth tax and regulatory advice on M&A transactions and corporate restructurings, with a strong understanding of corporate tax regulations, exchange control regulations, SEBI guidelines, and stamp duty rules. Stay Updated: Keep current with developments in tax laws, FEMA, SEBI regulations, corporate laws, and other relevant regulations to ensure the advice provided is up to date. Develop Junior Team Members: Actively coach and develop junior team members in M&A tax, restructuring, and corporate tax concepts, ensuring continuous growth within the team. M&A Tax Advisory Services: Deliver M&A tax advisory services and private equity (PE) tax strategies tailored to the client's needs. Client Relationship Management: Build and nurture positive client relationships, ensuring an understanding of their business needs and providing value-driven solutions. Engagement Delivery: Accountable for the timely delivery of high-quality work on engagements, ensuring that work is completed to a high standard. Team Supervision: Supervise and mentor junior team members, reviewing their work and providing constructive feedback. Risk Management: Understand and apply risk management procedures to ensure compliance throughout the engagement lifecycle. Qualifications & Skills: Professional Qualification: Chartered Accountant (CA) qualification is required. Experience: 3-5 years of experience in direct tax advisory, with a focus on M&A transactions. Key Skills: Strong analytical abilities and attention to detail. Excellent communication and presentation skills. Ability to manage client relationships effectively. Commercial awareness and a deep understanding of M&A-related tax issues. Team player, capable of mentoring junior staff. Experience in working with regulatory frameworks, including corporate tax, FEMA, SEBI, and corporate law. Equal Employment Opportunity (EEO) Information KPMG India is committed to providing equal employment opportunities for all applicants and employees, regardless of color, caste, religion, age, gender, national origin, citizenship, sexual orientation, gender identity or expression, disability, or any other legally protected status. We value diversity and encourage you to voluntarily share demographic details to support our diversity efforts. Please note that submitting this information is optional and will not affect your application. Qualification : Chartered Accountant (CA) qualification is required.

About KPMG in India KPMG in India is a professional services firm, affiliated with KPMG International Limited. Established in August 1993, KPMG India leverages its global network of firms while being deeply knowledgeable about local laws, regulations, markets, and competition. We have offices across India in cities including Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara, and Vijayawada. Our services cater to both national and international clients across various sectors. We are committed to providing rapid, performance-oriented, industry-focused, and technology-enabled services that combine a deep understanding of both global and local industries, along with our extensive experience in the Indian business environment. Role: Snowflake + AWS Expertise Job Description: This role involves working with Snowflake and AWS platforms, focusing on providing scalable, high-performance solutions. The ideal candidate will help deliver industry-leading data solutions by leveraging these powerful platforms. Equal Employment Opportunity (EEO) Information KPMG India is an equal opportunity employer, committed to providing opportunities to all applicants and employees, regardless of color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability, or any other legally protected status. We value diversity and encourage you to voluntarily submit demographic information to help us with our diversity efforts. Please note that providing this information is optional and will not affect your application in any way. Qualifications: Educational Requirements: B.E. or equivalent degree. Qualification : B.E. or equivalent degree.

Java Developer - CorpTech Company Overview Arcesium is a global financial technology firm that solves complex data-driven challenges faced by some of the world s most sophisticated financial institutions. We constantly innovate our platform and capabilities to meet tomorrow s challenges, anticipate the risks our clients encounter, and design advanced solutions to help our clients achieve transformational business outcomes. Financial technology is a high-growth industry as change and innovation continue to disrupt the status-quo and prompt major transformation. Arcesium is at a particularly interesting time in our own growth as we look to leverage our successfully established market position and expand operations in pursuit of strategic new business opportunities. We value intellectual curiosity, proactive ownership, and collaboration with colleagues, and we empower you to meaningfully contribute from day one and accelerate your professional development. Arcesium is a global financial technology and services company providing cloud-native software and services designed to revolutionize asset management operations. We help our clients power innovation, optimize workflows, and mitigate operational complexity. We are seeking a talented Java Developer to join our CorpTech team, focusing on Java development and full stack application development. The role involves designing and developing scalable backend systems while contributing to user-friendly front-end interfaces for enterprise-grade solutions. The ideal candidate should be a strong problem-solver, passionate about building robust applications, and skilled in both backend and frontend technologies. Key Responsibilities (Must Haves): Design, develop, and maintain Java-based backend services for internal applications. Develop scalable full stack applications, integrating front-end components with powerful backend services. Collaborate with cross-functional teams, including product managers and UX designers, to gather requirements and develop software solutions. Build responsive, performant, and visually appealing user interfaces using modern web frameworks. Ensure code quality, security, scalability, and maintainability. Participate in all phases of the software development lifecycle, including architecture, coding, testing, and deployment. Identify and troubleshoot production issues for seamless operational continuity. Qualifications: Bachelor s or master s degree in computer science, Engineering, or a related field. Deep expertise in Java, including concurrency, collections, streams, and JVM internals. Ability to write high-performance, scalable, and maintainable code. Strong knowledge of design patterns and SOLID principles, with the ability to apply them effectively. Extensive experience working with and improving large codebases, including code organization, dependency management, and long-term maintainability. Comfortable owning and refactoring legacy code. Proficient in debugging and performance optimization, including diagnosing memory leaks, concurrency issues, and inefficient queries. Experience with tools like JProfiler, YourKit, or VisualVM. Hands-on experience with databases and SQL (MSSQL), including query optimization, indexing strategies, and in-depth knowledge of ORMs. Proficiency in Spring Boot, Hibernate, and relational databases such as PostgreSQL or MySQL. Experience with front-end frameworks like React.js, Angular, or similar modern JavaScript frameworks. Familiarity with monitoring, logging, debugging, and profiling tools. Strong understanding of RESTful APIs and web services. Experience with database query analysis and fine-tuning. Proficiency with tools such as Git, Maven/Gradle, and CI/CD pipelines. Excellent debugging, problem-solving, and analytical skills. Preferred Skills: Experience with microservices architecture. Familiarity with cloud technologies (AWS, GCP, etc.). Knowledge of containerization tools (Docker, Kubernetes). Understanding of security principles in web applications. Arcesium and its affiliates do not discriminate in employment matters on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, military service eligibility, veteran status, sexual orientation, marital status, disability, or any other category protected by law. Note that for us, this is more than just a legal boilerplate. We are genuinely committed to these principles, which form an important part of our corporate culture, and are eager to hear from extraordinarily well qualified individuals having a wide range of backgrounds and personal characteristics. Qualification : Bachelors or masters degree in computer science, Engineering, or a related field.

Job description About this role The Role: The role of an Executive Researcher is instrumental in building human capital at BlackRock. Part investigative research, part consultancy and part analytical the role is varied and requires intelligence, an understanding of business and a good eye for detail. The Executive Researcher will leverage his/her research expertise and knowledge of the Financial Services sector to support the team s development. This includes both execution of requisitions globally as well as leading and supporting knowledge management initiatives. The Executive Researcher will work closely in collaboration with the executive recruiters around the world as a fully integrated team member on senior-level, international projects. Key responsibilities Requisitions: Demonstrate excellent research expertise and build in-depth knowledge of key markets and talent pools. Leverage individual and Firm knowledge/experience to act as a key enabler in the start-up phase of the search process. Identify potential candidates through internal/external sources. Analyzing information to develop insights and business intelligence. Partner closely with the Executive Recruiting team throughout the processes to bring forward candidate solutions and supporting client materials, such as client-ready documents and progress reports. Ensure the real-time capture of insights on candidates and companies and create a repository for the broader benefit of the research team. Maintain accurate and real-time updates in proprietary internal database. Promote best practices across the organization. Provide a high touch recruiting experience to our candidates, ensuring real time status updates in close partnerships with the recruiters and hiring managers. Partner with colleagues in the Talent and Diversity team. Leverage networks, and external suppliers/partners to ensure BlackRock has a high-quality diverse talent slate for all roles. Assist with candidate development and assessment, database management, and knowledge management. Knowledge Management initiatives: Track market/ candidate developments and disseminating this information in a targeted manner. Provide synthesized analysis of markets, competitors and compensation as required. Proactively provide insights on industry trends and key companies Proactively support knowledge management activities (organizational charts, candidate lists, industry trends) Record pertinent information in a timely manner; ensure relevant learnings and documents are captured and disseminated. CANDIDATE PROFILE Knowledge/Experience: An undergraduate degree from an accredited academic institution is required, and an advanced degree is an advantage. Knowledge and experience in the Financial Services sector 2+ years of research experience; experience of working on international engagements in a professional services environment would be an added advantage. Previous experience with candidate sourcing tools and methods Experience of working on international/ global engagements in a professional services environment. The ability to establish priorities, manage deadlines and exercise a high degree of professionalism in interactions with all levels of clients. Ability to be proactive and take initiative, follow-up and follow through on all areas of responsibility and anticipate business needs and plan accordingly. Knowledge of Microsoft Office and how to use its suite. Experience of working across geographies and building relationship networks through virtual teams. Skills: Excellent communication skills, superior organization, prioritization, and self-motivation skills. Highly effective interpersonal skills to facilitate frequent interaction with colleagues around the world and build effective, trust-based working relationships. Confident and concise style Drive for learning / intellectual curiosity; asks questions and seeks input from colleagues to build knowledge and expertise. Able to challenge own assumptions and engage in active listening and critical thinking. Proactive; has a can do attitude. Comfortable with ambiguity and a fast-paced environment. Skilled in operating in a team environment and work collaboratively. Structured and systematic in approach. International outlook and multicultural mindset. #EarlyCareers Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Qualification : An undergraduate degree from an accredited academic institution is required, and an advanced degree is an advantage.

HVAC Design Engineer About Jacobs At Jacobs, we challenge today to reinvent tomorrow. We tackle the world s most critical challenges by shaping thriving cities, resilient environments, operational advancements, scientific discoveries, and cutting-edge manufacturing. Our mission is to transform ideas into reality, making the world smarter, more connected, and more sustainable. As the largest professional services provider to the pharmaceutical and biotechnology industries, we specialize in clean manufacturing, specialized facilities, research and development laboratories, and data centers. Our expertise enables us to deliver solutions that help our clients produce life-changing products. Your Impact The world needs innovators and problem solvers who transform challenges into opportunities. At Jacobs, we push the boundaries of what s possible fostering innovation, collaboration, and sustainable solutions. In this role, you will support HVAC design and Revit modeling for Data Center, Industrial, Pharmaceutical, and FMCG projects. You will contribute your expertise in HVAC systems design, ducting, piping, and controls to ensure high-quality project execution. Key Responsibilities Perform detailed heat load calculations to ensure optimal HVAC system performance. Assist in HVAC equipment selection based on project requirements. Design and model ducting, piping, and HVAC controls using Revit. Develop detailed HVAC layouts, schematics, and technical drawings. Collaborate with engineers, architects, and other disciplines to ensure seamless integration. Ensure compliance with industry standards, safety guidelines, and project specifications. Qualifications & Experience Diploma/ITI in Mechanical or related discipline. 5 12 years of experience in HVAC Revit modeling. Experience in Data Centers, Industrial, Pharma, or FMCG projects (preferred). Strong expertise in HVAC system design, ductwork, piping, and controls. Proficiency in Revit MEP for 3D modeling and drafting. Ability to work independently and collaboratively in a multidisciplinary team environment. At Jacobs, we believe in fostering an inclusive and supportive work culture. We offer: Flexible Work Arrangements A balance between professional and personal commitments. Global Collaboration Work alongside industry experts across the world. Career Growth & Learning Opportunities Training programs and career development initiatives. Diverse & Inclusive Environment A workplace where everyone is empowered to succeed. Making an Impact Contribute to projects that make a real difference in the world. Join Jacobs and be part of a company where your expertise helps build a better future. Qualification : Diploma/ITI in Mechanical or related discipline.

Job Title: Client Financial Management Manager Skill Required: Client Financial Management - Financial Analysis Experience: 13 to 18 Years Location: Gurgaon Education: Master of Business Administration (MBA), CA, CMA, or MBA in FP&A About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With unmatched experience and specialized skills across 40+ industries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services powered by the world s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000+ professionals serve clients in 120+ countries, driving business transformation through technology and human ingenuity. Visit us at www.accenture.com About the Role As a Client Financial Management (CFM) Manager, you will play a critical role in financial planning, budgeting, forecasting, and contract P&L management. You will work closely with senior management to enhance financial strategies and drive profitability optimization. You will also be responsible for finance transformation initiatives, leveraging automation, AI-driven analytics, and machine learning to improve financial function performance. Key Responsibilities Financial Management: Oversee budgeting, forecasting, contract P&L management, and financial advisory services. Strategic Financial Analysis: Design and implement tools and processes for financial assessment, volatility analysis, and key financial metrics. Profitability Optimization: Evaluate cost to serve, pricing strategies, and financial consolidation for improved efficiency. Decision-Making & Advisory: Provide insights and recommendations to client and corporate leadership teams. Process Transformation: Drive finance transformation initiatives using automation and AI-driven analytics. Stakeholder Engagement: Collaborate with senior management and external stakeholders to align financial strategies with business goals. Team Leadership: Manage large to medium-sized teams or work as an individual contributor on complex financial projects. Expertise in Financial Planning & Analysis (FP&A) Strong Budgeting & Forecasting skills Experience in Cost to Serve & Pricing Optimization Financial Consolidation & Close Operations expertise Ability to manage multiple stakeholders and influence decision-making Strong analytical, communication, and leadership skills Adaptability and flexibility in a dynamic work environment Work with global clients and senior leadership on high-impact financial strategies. Leverage cutting-edge financial technologies (AI, automation, machine learning). Be part of a dynamic Finance Operations team driving innovation. Enjoy career growth opportunities in a leading global organization. Location: Gurgaon Shift Requirement: May require rotational shifts

Job Title: Customer Contact Comms Associate Location: Gurgaon Qualifications: BBA, BCom, or Any Graduation Experience Required: 1 to 3 Years Language Requirement: English Proficient About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With 699,000+ employees across 120+ countries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services leveraging innovation to drive transformation. Visit us at www.accenture.com Role Overview As a Customer Contact Comms Associate, you will be part of Accenture s Finance Operations vertical, responsible for Service Desk Voice Support. Your role includes handling customer queries, resolving disputes, and ensuring smooth service desk operations through voice-based interactions. This is a help desk role requiring ticket resolution, issue diagnosis, and troubleshooting customer incidents. Key Responsibilities Customer Support & Issue Resolution Handle voice-based service desk operations, responding to customer queries. Manage ticketing system to log, track, and resolve issues efficiently. Troubleshoot customer incidents and coordinate with relevant teams for resolution. Ensure SLAs are met while resolving customer queries. Dispute Resolution Investigate and resolve customer disputes related to invoices, payments, and credit notes. Work with internal teams (Sales, Customer Service, Accounts Receivable) to resolve issues. Maintain accurate documentation of dispute cases. Customer Communication Act as the primary point of contact for customer disputes and inquiries. Provide timely updates on dispute status and resolution. Escalate complex disputes to appropriate levels when needed. Skills & Attributes: Adaptability & Flexibility Handle changing priorities. Problem-Solving Skills Analyze issues and find effective solutions. Attention to Detail Ensure accuracy in dispute resolution and documentation. Ability to Perform Under Pressure Manage multiple queries efficiently. Strong Client Relationship Skills Maintain professionalism and customer focus. Work Environment & Scope Work Type: Individual contributor within a team. Decision Impact: Affects own work with moderate guidance from supervisors. Reporting Structure: Reports to direct supervisors and collaborates with cross-functional teams. Shift Requirement: Rotational shifts may be required. Work in a fast-paced global environment with career growth opportunities. Gain experience in customer service, dispute resolution, and service desk operations. Collaborate with top professionals and enhance your problem-solving skills. Qualification : BBA, BCom, or Any Graduation

About MongoDB MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and leverage AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere on-premises or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. We are seeking candidates based in Gurugram for our hybrid working model. Team Description The Order to Cash team operates globally across three locations: Dublin, Ireland; Austin, TX; and Gurugram, India. Led by the Senior Billing Manager, the team is highly collaborative, customer-facing, and consists of dedicated professionals committed to excellence. Position Responsibilities Monitor and respond to queries within the Marketplace Billing inbox. Handle internal queries received via email or Slack channels. Support internal finance review processes. Participate in finance reviews for Marketplace opportunities across AWS, Azure, and GCP. Perform cash application for current Marketplace Disbursement reports. Assist in clearing historical open payments and credit memos. Route incoming orders for MongoDB legal execution. Manage Legal Agreement Conga queue for Marketplace-related agreements. Review ordering documents to ensure accuracy in sales and financial accounting systems. Approve Salesforce.com opportunities and NetSuite sales orders. Generate invoices. Assist with account and sales order reconciliations as requested by revenue teams. Work late nights and weekends during quarterly closing periods as needed. Maintain high levels of internal and external customer satisfaction. Assist in updating monthly tracking reports. Contribute to special projects related to administration, operations, and accounting. Candidate Profile Minimum of 2 years of experience in billing and/or order management. Experience with Marketplace Cloud Providers is a plus. Strong background in account reconciliation and transaction research. Comfortable handling large volumes of orders. Experience in fast-paced environments supporting corporate customers. Ability to complete tasks accurately and in a timely manner. Professional, courteous, and dedicated to delivering top-tier customer service. Strong attention to detail and commitment to producing high-quality work. Experience with Salesforce and NetSuite preferred. Intermediate to advanced Microsoft Excel skills. Familiarity with legal agreements and contracts relevant to order processing. Adaptability to a rapidly growing company with evolving processes. Employee Growth & Inclusion We are committed to fostering a supportive and enriching culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize employee well-being. Learn more about working at MongoDB and help us make a meaningful impact on the world. Accessibility & Accommodations MongoDB is committed to providing accommodations for individuals with disabilities during the application and interview process. If you require accommodations, please inform your recruiter.

Senior Specialist 2 General Ledger Payroll Company Overview MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to build, scale, and run modern applications by modernizing legacy workloads, embracing innovation, and leveraging AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database available in over 115 regions across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 175,000 new developers joining MongoDB each month, leading organizations like Samsung and Toyota trust MongoDB to build next-generation, AI-powered applications. We are seeking candidates based in Gurugram for our hybrid working model. Shift: 6 PM 2 AM Role Overview As a Senior Specialist 2, you will manage all month-end close (MEC) activities within the General Ledger (GL) Payroll Team, ensuring accuracy and compliance in payroll-related accounts and processes across global regions. Your role involves integrating payroll data into the general ledger while mitigating risks, supporting decision-making, and scaling financial infrastructure to meet growing payroll needs. You will collaborate closely with HR, Compensation & Benefits, and Finance teams to ensure payroll activities are accurately reflected in financial statements, supporting audit and reporting requirements. Key Responsibilities Month-End Close Activities: Prepare and review journal entries related to payroll, accruals, and reclassifications. General Ledger Management: Track all manual journal entries (accruals, payroll accounting, and reclassifications) and ensure accurate classification of costs under profit & loss accounts. Cross-Team Coordination: Work with AP, AR, Inventory, Payroll, Treasury, and Intercompany teams to ensure timely and accurate information flow. Financial Reporting: Prepare monthly MIS reports and reconcile general ledger accounts to ensure the validity of closing balances. Variance & Income Statement Analysis: Conduct and present variance analysis and income statement reviews to senior management. Audit Support: Coordinate with audit teams to provide necessary documentation and explanations. Global Collaboration: Engage with stakeholders in EU and US regions to ensure proper accounting and transaction handling. Process Improvement & Compliance: Assist in the design and implementation of internal controls, process improvements, and documentation (SOPs/DTPs). US GAAP Adherence: Ensure compliance with US GAAP in all accounting interpretations and applications. Performance Metrics: Prepare and present KPIs to stakeholders. Team Development: Manage performance, set goals, provide training, and foster strong employee relationships. Experience & Qualifications Education: Bachelor's or Master's degree in Commerce. Certifications (Preferred): CA / ICWA / CMA / CPA (or aspirants pursuing these qualifications). Experience: 5-7 years in Finance & Accounting, including 4+ years handling month-close activities and Balance Sheet & P&L preparation. Payroll Accounting exposure, focusing on payroll entries, reconciliations, and reporting. ERP Knowledge: Experience with AP, AR, and GL in an ERP environment (Oracle ERP preferred). Technical Skills: Proficiency in MS Excel, Word, PowerPoint, and Outlook. Accounting Knowledge: Strong understanding of accounting concepts, policies, and multi-currency transactions, including foreign exchange gains/losses. Soft Skills: Excellent oral and written communication, time management, problem-solving, and organizational skills. Customer Focus: Professional and passionate about delivering high-quality service. Flexibility: Ability to adapt to a rapidly growing company and evolving processes. MongoDB is committed to fostering a supportive and enriching work culture. From employee affinity groups to fertility assistance and generous parental leave policies, we prioritize employee well-being and career growth. Accessibility & Accommodations MongoDB is an equal opportunities employer and provides necessary accommodations for individuals with disabilities during the application and interview process. To request an accommodation, please inform your recruiter. Qualification : Bachelor's or Master's degree in Commerce.

Product-Led Sales Associate Account Executive Location: Gurugram, India About MongoDB MongoDB s mission is to empower innovators to create, transform, and disrupt industries through the power of software and data. We help organizations of all sizes build, scale, and run modern applications by modernizing legacy workloads, embracing innovation, and leveraging AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database, available in 115+ regions across AWS, Google Cloud, and Microsoft Azure. 175,000+ developers join MongoDB every month, and leading enterprises like Samsung and Toyota trust us to build next-generation, AI-powered applications. This role is based in Gurugram, India. About the Role We are looking for a highly motivated and ambitious Product-Led Sales Associate Account Executive to join our team. In this entry-level sales role, you will own the entire sales cycle, develop strategic customer relationships, and drive revenue growth in your assigned region. Success in this role requires a go-getter attitude, strong sales acumen, and a passion for technology. Hard work, enthusiasm, and initiative are highly valued. Sales Culture at MongoDB MongoDB is always evolving not just in technology, but in our go-to-market sales strategy. Our sales leadership is committed to building the best salesforce in technology by inspiring, enabling, and developing our team. At MongoDB, you ll have access to: A lucrative market with uncapped potential Best-in-class sales training (MEDDIC, Command of the Message, Bootcamps) Expert mentorship from top sales leaders in the software industry A collaborative and high-performance culture We welcome your ideas, feedback, and innovation as we continue to Think Big and Go Far. What You ll Do Identify, prospect, qualify, and close new business opportunities in your assigned territory. Engage with key stakeholders CTOs, Engineering/IT Leaders, and Developers to position MongoDB s value proposition. Develop deep product expertise, understanding MongoDB s capabilities and market differentiators. Manage your sales pipeline efficiently, ensuring timely follow-ups and deal progression. Build strong, long-term customer relationships to unlock future growth opportunities. Collaborate with internal teams including Solution Architects and Professional Services to drive customer success. Participate in world-class sales training programs, including our Sales Bootcamp, leadership development, and advanced sales methodology training. What You Bring 1-2 years of quota-carrying sales experience in a fast-paced and competitive environment. Proven ability to generate a qualified sales pipeline and open new accounts. Track record of overachieving sales targets and closing deals. Ability to articulate the business value of complex enterprise technology solutions. Fluency in English (must be able to communicate effectively with customers). Residing in the assigned territory (Gurugram, India). Strong competitiveness, drive, and ambition to succeed in sales. Familiarity with databases, DevOps, or open-source technology is a plus. Things We Love Previous sales development experience Passion for career growth in the software industry (database market) Familiarity with sales methodologies (MEDDIC, SPIN, Challenger Sales) Knowledge of databases, DevOps, or open-source technology Unparalleled Investment in Your Growth MongoDB invests 8x the industry average in onboarding and career development. Best-in-class training Master MEDDIC, Command of the Message, and advanced sales strategies through comprehensive bootcamps. Career Acceleration Join the fastest-growing segment in the software industry and gain exposure to industry-leading sales techniques. Inclusive and Supportive Culture We foster an environment where employees thrive personally and professionally. Join Us & Make an Impact! At MongoDB, we are committed to inclusion, diversity, and equal opportunity. We provide accommodations for individuals with disabilities throughout the application and interview process please inform your recruiter if you need support. Apply now and be part of the future of data and AI-driven innovation!

Description We re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good you ve come to the right place The Senior AP is responsible for selling the full portfolio of Success Cloud offerings to designated accounts. The AP must be a strategic thinker with exceptional enterprise, commercial, and cross-functional skills, demonstrate high energy, and have strong sales management experience. The AP is responsible for earning the right to be a trusted advisor to the customer, with the primary goal of helping customers generate significant business value from their Salesforce investment. This individual will be expected to understand and manage our customers throughout their lifecycle, driving adoption through sales activity for new and existing customers; this will include pipeline generation and delivering sales presentations to C-level clients. The primary measurement of success for this role will be YOY growth in overall services bookings and revenue. Responsibilities: Exceed CSG Success Cloud growth and bookings, ensure organizational health and customer satisfaction goals as a regional leader Utilize industry expertise and business acumen to understand a customer's motivation, business drivers, strategic goals and objectives, and desired business outcomes Engage customers, especially C-Level, using a consultative selling approach that positions Salesforce and yourself as a long-term trusted advisor relationship Create a compelling vision and clearly communicate our transformative solutions with the goal of generating significant success and business value from a customer's investment in the Salesforce Platform Develop and manage a territory plan and a personalized account plan for each customer, which aligns with their business goals. Forecast accurately and timely, build a pipeline and progress opportunities to deliver Success Cloud YOY revenue growth Form a strong relationship with the License Sales organization and regional Alliances/Partner organizations that are instrumental to success Be a recognized role model for collaboration, leadership and overall business results Preferred Qualifications & Skills: 15+ years of consultative sales experience with a proven record of consistently exceeding quota Of which, 5+ years experience selling and/or delivering professional services for a strategic consulting firm or large scale system integrator Demonstrated ability to develop and maintain C-level relationships where you are recognized as a trusted advisor Experience growing accounts with large and complex pursuits ($M+) Highly collaborative and excels in a complex, matrixed environment Team player with strong interpersonal skills Ability to thrive in a fast-paced, unpredictable environment

We are looking for a Sales Manager for our Gurugram office who will be expected to perform in areas of Enterprise Sales, IT Software Solutions, and Services Sales. The candidate will majorly responsible for Account Hunting / Direct Sales for solution selling in multiple verticals hence need to be well versed with the dynamics of verticals such as Banking/Education/Insurance/Healthcare /Logistics & Transportation/Telecom/Manufacturing etc. Key Areas: Enterprise Mobility, Enterprise Application, Application Services, Business & Technical Consulting, Consultative Sales Role And Responsibilities: Experience in defining and developing mid and long-term tactical and strategic initiatives for various service offerings of the company Overall Sales Leadership for different international territories like the USA, Europe, Asia Pacific, and Australia Lead & manage inside sales team with campaign planning, targeted list building, outbound campaigning through email & calls, pre-sales & business analysts Drive the Proposal making, qualifying leads, negotiation, etc. Ability to Segment, Target, and Position Radiansys Services to the CXO Level Professionals in Leading Enterprises Develop Strategic and Key Account to Ensure Customer Satisfaction and Revenue Growth Ability to forge partnerships & strategic alliances for long-term association contributing to sustained growth & revenues for the company Create cross-functional collaboration with Delivery managers, Project managers & Business analysts & Technical architects Track industry trends, competition activities, and best practices Revenue responsibilities in excess of $1 Million Required Skills and Capabilities: 5+ years of experience in direct selling and sales management roles with the majority of experience in the USA Experience in sales of Software Automation, Custom Application, Mobile Apps, CRM Tools Accountable to meet Quarterly / Yearly Sales Targets Must be a well-networked professional who can win a new client's logos quickly Must have experience in Corporate Sales and good experience of handling large teams Strong business acumen and industry expertise Experience in managing and directing a sales team Completes sales cycle including preparing proposals, estimation, negotiation, and closure Should have exposure in the mobility domain

The Team: Cappitech Enterprise provides Trade & Transaction Reporting services across various regimes for various asset classes, products & workflows. Our services enable financial institutions to do Reconciliation, Advanced Analytics, Exception Management and comply with regulatory requirements. With our processing services, buy-side and sell-side firms can optimize workflow efficiency and comply with new regulations. The Role: Cappitech Enterprise is seeking a Senior Business Analyst for Gurgaon, India in the Product Management team. The role is a critical part of our growth strategy for the region and focused on Regulatory Reporting solutions. What's in it for you: If successful the role will naturally expand into broader capabilities such as data, insights and analytics delivery to the Global marketplace. Responsibilities: Knowledge / experience in Regulatory Reporting or Trade & Transaction Reporting of OTC / ETD Derivatives is a must. Candidates who have worked on Regimes / Jurisdictions like CFTC, SEC, Canada, EMIR, FCA, MIFID II, ASIC, MAS, JFSA, HKMA, LBMA, South Korea would be preferred. A basic understanding of OTC & ETD derivatives terms and principals would be beneficial for the role Understanding of requirements elicitation, structured analysis, stakeholder management, use case definition and other Business Analysis techniques Understanding of ISO, FpML, XML Schemas, DTDs, XSL Transformation style sheets would be beneficial Able to produce structured analysis and design documents Able to work with Development during technical implementation phase & QA during testing to ensure implementation meets design and requirements Oversee Sanity, Component testing & review of Test Plans Able to conduct public presentation of concepts and ideas comfortably Able to identify options for potential solutions, including assessment of technical and business suitability Able to work collaboratively and consistently with team members at all levels, peers, senior analysts and managers and complex stakeholder group across geographical boundaries Able to work creatively, propose ideas and contribute to working groups and team meetings What We're Looking for: Bachelor or master s degree in business administration, technology, or similar discipline 5-12 years of relevant professional experience Prior Financial Services IT experience would be essential. Strong Analytical & Communication skills. Good Knowledge of requirements elicitation, structured analysis, requirement documentation, stakeholder management, use case definition and other Business Analysis techniques Exposure to SQL, DB, Object-oriented languages (general technology know-how), ISO 20022/XML/FpML/JSON/CSV would be desirable. Familiarity with OTC derivatives, clearing and regulatory reporting of OTC transactions would be beneficial Personal Competencies: Personal impact Self-directed and highly motivated individual Strong interpersonal skills Excellent oral and written communication skills Team player Ability to work under pressure Communication Excellent communicator in written and spoken English Excellent interpersonal skills Negotiation skills Teamwork Partner with distribution and delivery teams in different geographical locations About S&P Global Market Intelligence At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. Qualification : Bachelor or masters degree in business administration, technology, or similar discipline

The Role: Associate, IT Service Operations The Team: Our team is responsible for business management activities within the Technology group of OSTTRA including Technology Budget Management, Purchase request to Purchase order processes, the streamlining of business processes, and being enablers for the overall success of the Technology group. Our team values efficiency, innovation, and collaboration to drive operational excellence and pride ourselves on our ability to identify and implement process improvements while maintaining a strong focus on delivering high quality results to support the organizational success. The Impact: The Business Management analyst plays a crucial role in contributing to the overall objectives of the team and Technology organization. By optimizing business processes, headcount activities and ensuring seamless purchase order and invoice management, this role directly impacts the organization s operational efficiency, cost effectiveness and productivity. What s in it for you: We are looking for an experienced (5+ years in a similar role) IT ServiceDesk Engineer who can work independently, self-motivate and work in a global and multicultural team and goes the extra mile to ensure high quality in the work delivered. To enjoy working in this role we believe you have deep technical and process-oriented skills within your area of expertise, are very structured and thorough, are humble and take responsibility for the greater picture. Responsibilities: The role Directly responsible and accountable for the delivery of excellent end-user support to colleagues across all OSTTRA locations (APAC, India, UK and US) while being an integral member of larger EUC global support. Act as the first point of contact for the business, logging, triaging, managing, and resolving incidents and service requests across all OSTTRA EUC technologies Provide first and second line support via telephone support, email, live support, in person walk ups and managing queues from Self Service Portal, chats, emails and other channels. Identify, troubleshoot, resolve all support issues relating to OSTTRA Group corporate laptop, productivity & collaboration suites, telephony, video conferencing and associated business applications. Providing effective handover and escalation when necessary Effectively deal with all workloads within agreed Service Level Agreement periods. Ensure that information security considerations and controls are in place and always adhere to the Information Security policies. Provide advanced remote and deskside technical support for desktop (laptop) and telephony environment. Knowledge of Microsoft Windows 10, AD, MS Endpoint Management, Microsoft Endpoint manager, SCCM, Autopilot, Cloud App security Microsoft 365, Google Workspace and storage solutions and audio/visuals desktops/laptops/printers)Knowledge should also include hardware support (including Responsible for working with third party service providers to ensure end to end support is maintained as required. Document, maintain, use and share appropriate product and services knowledge articles and learn about new products and services as required To keep up to date with developments within the organization that may have an impact on the user experience. To fulfil any additional / ad hoc duties as required to meet the needs of the business What We re Looking For: In depth experience & expertise on Google Workspace is a must In depth experience & expertise on Microsoft 365 is a must Understanding and experience of Microsoft Exchange/Active Directory/Microsoft 365, creating and managing emails accounts, creating and amending distribution groups, creating, amending and troubleshooting issues with user accounts and permissions, including Group policies. Ability to work from ITSM tools such as Jira and self-prioritize workstack. Act on initiative with minimal management, and on multiple tasks concurrently In depth knowledge of Windows 10/11 Knowledge of standard range of desktop applications and hardware Follow-me print solutions Understanding of mobile devices iOS and Android and mobile device management (Microsoft Endpoint manager and Google MDM) Knowledge and experience of using anti-virus systems Knowledge of networking configuration LAN/WAN and wireless connections, with a technical ability and understanding of FTP, SSL etc hardware and operating systems (e.g. Windows, Linux, Apple) , storage solutions Desktop/Laptop/Telephony Working knowledge and understanding of Experience with basic networking protocols and network services including DNS, DHP and TCP/IP Basic understanding of IT Security, network protocols, firewall and VPN configurations, as well as remote access, content filtering, spam filtering, malware and virus protection Knowledge of audio and video conferencing technologies Knowledge and understanding of End User Collaboration systems email, chat, voice video, conferencing etc Previous experience within a Technical Service Desk/Desktop role in a Customer Service environment Professional qualifications: ITIL v3 Foundation, Service Desk Institute SDA or equivalent ITSM qualification Experience & expertise in working with JAMF. As this is a global role, some international travel may be necessary.

The Role: Facility Executive Soft Services The Team: The OSTTRA Technology team is composed of Capital Markets Technology professionals, who build, support and protect the applications that operate our network. The technology landscape includes high-performance, high-volume applications as well as compute intensive applications, leveraging contemporary microservices, cloud-based architectures. The Impact: Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets. What s in it for you: The Facility Executive for Soft Services will manage and oversee all non-technical facility services, ensuring a high standard of cleanliness, security, and general facility upkeep. With 8 to 10 years of experience, the ideal candidate will bring a comprehensive understanding of soft services, operational management, and team leadership to ensure smooth and efficient facility operations. Responsibilities: Soft Services Management: Oversee the delivery and quality of soft services including housekeeping, janitorial services, pest control, landscaping, and waste management. Vendor Coordination: Manage relationships with soft service vendors and contractors, ensuring service levels meet company standards and contractual obligations. Service Quality Assurance: Conduct regular inspections and audits to ensure the highest standards of cleanliness and maintenance are maintained throughout the facility. Budget Management: Assist in developing and managing the budget for soft services, tracking expenses, and identifying cost-saving opportunities. Compliance: Ensure that all soft services comply with relevant health, safety, and environmental regulations and company policies. Operational Efficiency: Implement best practices and process improvements to enhance the efficiency and effectiveness of soft service operations. Team Leadership: Supervise and mentor a team of soft services staff, including hiring, training, and performance management. Customer Service: Address and resolve any facility-related issues or complaints from employees or tenants in a timely and professional manner. Reporting: Prepare and present regular reports on service performance, issues, and resolutions to senior management. Emergency Response: Manage and coordinate soft services response to emergencies or special events, ensuring minimal disruption to facility operations. What We re Looking For: Education: Bachelor s degree in Facilities Management, Business Administration, Hospitality Management, or a related field. Experience: 8-10 years of experience in facilities management with a focus on soft services, including supervisory or managerial roles. Skills: In-depth knowledge of soft services operations and best practices. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Proficiency in facilities management software and Microsoft Office Suite. Effective problem-solving skills and attention to detail. Ability to manage budgets and vendor relationships. Qualification : Bachelors degree in Facilities Management, Business Administration, Hospitality Management, or a related field.