Professionalism Jobs in Cochin

Personal Assistant Kochi Location: Kochi, India Experience: 0-2 years Department: AppForms Role: Personal Assistant / Admin Wiz What you ll be doing: You ll be the right hand to the manager, making sure their day runs smooth AF. From managing calendars and meetings to handling emails and follow-ups, you keep everything on point with zero drama. Be the go-to contact for both internal teams and clients Organize the manager s calendar, appointments, and meeting agendas Keep track of action items and make sure things actually get done Take sharp meeting minutes and send out professional communications Prep reports, presentations, and briefs that impress Maintain filing systems and databases with eagle-eye attention Support project tracking to keep the product team on schedule What you bring to the table: Experience as a personal assistant, executive secretary, or office manager (even if just a little!) Mad organizational skills and the ability to juggle multiple tasks like a pro Critical thinker vibes you don t just follow, you find solutions Postgrad degree (because you love that brain workout) Stellar communication skills both written and spoken Customer service mindset you get people and keep it professional We celebrate diversity & inclusion everyone s welcome here We value work ethics and respect privacy your trust matters Growth opportunities with a supportive team Hit Apply now and let s make it happen.

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.