Provider Relations Jobs in Bengaluru
978 Jobs Found
Key Opinion Leader (kol) Management
Dozee
Manager - Key Opinion Leader (KOL) Management Location: Bengaluru Department: Operations Clinical Engagement Employment Type: Full-Time About Dozee Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Our mission is to save lives through connected healthcare, providing real-time monitoring that enables early detection of clinical deterioration, improves patient safety, and enhances outcomes. Trusted by hospitals across India, the USA, and Africa, Dozee is pioneering the future of patient care. Role Overview As a Manager - Key Opinion Leader (KOL) Management, you will play a crucial role in building strong relationships with healthcare professionals in partner hospitals. You will engage with senior doctors, medical directors, and department heads to communicate Dozee s research, clinical evidence, and product impact, helping them understand how our solutions can enhance patient safety and operational efficiency. Key Responsibilities Stakeholder Engagement Develop and nurture relationships with senior doctors, medical directors, and key decision-makers in partner hospitals. Conduct one-on-one meetings to understand their needs, address concerns, and provide tailored solutions. Act as the primary point of contact for KOLs, ensuring consistent and meaningful communication. Research & Product Advocacy Present Dozee s clinical evidence and product features to healthcare professionals in a clear, compelling manner. Showcase the impact of Dozee s solutions on patient safety and hospital efficiency. Gather feedback from KOLs to guide product improvements and share insights with internal teams. Relationship Management & Strategic Collaboration Serve as the key liaison between Dozee and the medical community, promoting trust and long-term partnerships. Collaborate with sales, marketing, and R&D teams to align KOL engagement strategies with business goals. Assist in co-creating evidence-based marketing materials and content with KOL input. Monitoring & Reporting Maintain detailed records of KOL interactions and monitor engagement progress. Prepare regular reports on KOL activities, feedback, and impact on business outcomes. Requirements Experience & Qualifications Bachelor s or Master s degree in life sciences, healthcare, or a related field. 5+ years of experience in a Senior Medical Representative or similar role. Expertise in engaging with doctors on research findings and medical trial data. In-depth understanding of the healthcare ecosystem and hospital operations. Skills Strong interpersonal and presentation skills with the ability to effectively communicate complex clinical data. Confident, persuasive, and comfortable interacting with senior healthcare professionals. Ability to travel extensively (up to 15+ days per month). Why Join Dozee Be part of an innovative, mission-driven company transforming healthcare with AI. Engage with top healthcare professionals and influence product adoption in leading hospitals. Contribute to a company that has already impacted 1 million+ patients and saved over 10 million nursing hours. Qualification : Bachelors or Masters degree in life sciences, healthcare or a related field
Head Of Strategy And Finance
Zolve Innovations
Position: Head of Strategy and Finance Location: Bengaluru Employment Type: Full-Time About Zolve Zolve is a cross-border neo-bank empowering global citizens, migrants, and nomads to access financial products and credit seamlessly across countries. By leveraging home-country credit scores, Zolve provides financial freedom to pursue ambitions without geographical constraints. Our offerings include checking accounts, credit cards, remittances, insurance, and loans. As we expand across geographies, product lines, and customer segments, we are seeking a dynamic Head of Strategy and Finance to shape the company s financial vision and strategic roadmap. Role Overview The Head of Strategic Finance will operate at the intersection of finance, strategy, and operations, ensuring **capital efficiency, profitability, and data-driven growth**. This leadership role partners closely with founders and the executive team to balance immediate execution with long-term strategic initiatives in a fast-growing, global fintech environment. Key Responsibilities Financial Planning & Analysis (FP&A) Lead **budgeting, forecasting, and scenario modeling** to provide actionable insights for business decisions. Monitor **unit economics, ROI, and profitability** in collaboration with product, growth, and business teams. Strategy & Business Leadership Lead strategic projects, including new product evaluations, **cross-border expansion, investments, and potential M&A opportunities**. Provide **data-driven recommendations** to guide operational and strategic initiatives. Investor Relations & Governance Manage relationships with investors and provide clear, **insightful board reporting**. Translate complex financial data into coherent narratives for stakeholders. Team Leadership & Development Build, mentor, and lead a **high-performing finance and strategy team**. Foster a culture of **analytical rigor, ownership, and collaboration** across functions. Compliance & Risk Management Ensure timely statutory, internal, and audit compliance across entities. Maintain operational agility while adhering to regulatory requirements. Qualifications Education: CA / CPA / MBA (preferably from a Tier-1 institute). Experience: **10 15 years post-qualification** in strategic finance, FP&A, or similar roles. Experience in **fintech, cross-border banking, or high-growth startups** is highly desirable. Proven expertise in **financial leadership, strategic planning, capital management, and investor relations**. Hands-on experience with **fundraising, M&A, or cross-border financial operations** is a strong advantage. Skills & Competencies: Strong **analytical, communication, and leadership skills**. Comfortable operating in a **fast-paced, cross-geography environment**. Ability to balance **long-term strategic vision with short-term execution demands**. Qualification : CA / CPA / MBA (preferably from a Tier-1 institute)
Associate - Implementation
Intugine Technologies
Associate Implementation Location: Bengaluru Work Type: Full-Time About Intugine Every day, countless physical goods from dairy and snacks to electronics and automobiles travel through complex supply chains before reaching consumers. Brands managing these operations often struggle with timely deliveries, customer satisfaction, and operational cost control. Intugine Technologies is a global leader in multimodal supply chain visibility, helping over 75 major enterprises including Philips, Flipkart, Xiaomi, Diageo, Myntra, Swiggy Instamart, and Mahindra Logistics optimize operations, reduce logistics costs, and delight customers through our advanced visibility platform across air, land, sea, and rail. Role Overview As an **Associate Implementation**, you will be crucial in delivering seamless onboarding and integration of Intugine s solutions for our mid-market customers. You ll oversee end-to-end implementation, drive operational excellence, and act as the key liaison between clients and internal teams. This role offers a blend of hands-on technical setup, process design, and customer engagement. Key Responsibilities Lead the complete implementation of Intugine s platform at customer sites, ensuring projects are delivered on time and meet client requirements. Travel to client locations to understand their unique needs, provide training, and build strong relationships. Design, establish, and continuously improve implementation processes for efficiency and client satisfaction. Collaborate closely with the technical team to configure software solutions and troubleshoot issues. Define and monitor KPIs to track project health and success. Implement systems and workflows that guarantee adherence to client specifications and service levels. Research new product offerings and develop implementation frameworks for their rollout. 1-2 years of experience in product or SaaS implementation, preferably in B2B environments. Ability to balance big-picture thinking with meticulous attention to detail. Strong communication and interpersonal skills to engage diplomatically with diverse stakeholders. Excellent time management, prioritization, and delegation capabilities. Knowledge of Supply Chain Management (SCM) is a plus. Creative mindset with a passion for innovation and process improvement. Self-driven, responsible, and capable of working autonomously. Highly organized and adept at managing multiple tasks simultaneously. Proficient in English (native speakers a bonus). Perks at Intugine Comprehensive Health Coverage Personal Development Budget for upskilling Flexible Working Hours Open Door Policy Say goodbye to cubicles! Generous Parental Leave Documented Equal Pay Policy (since 2025) Education Assistance to support your growth Complete Ownership & Work Autonomy Life Skills Training (tax planning, investments, mental well-being, health & fitness) Company Outings because fun matters! Paid Time Off your well-being is our priority
Operations Executive
Intugine Technologies
Operations Executive Location: Bengaluru Work Type: Full-Time Role Summary As an **Operations Executive**, you will be integral in managing day-to-day business operations, ensuring seamless workflows, coordinating across departments, and supporting management in driving organizational success. Key Responsibilities Oversee daily operational activities to ensure efficient workflow and timely task completion. Coordinate with internal teams to facilitate smooth communication and project execution. Monitor operational performance and recommend process improvements to boost efficiency. Maintain accurate records, reports, and documentation related to operations. Assist in developing and implementing policies, procedures, and enhancements. Manage vendor relations, procurement, and inventory tracking as needed. Prepare and present regular operational reports to management. Troubleshoot operational challenges and provide prompt solutions. Requirements Graduate degree in Engineering, Supply Chain, or related fields. 0-1 years of experience in B2B or SaaS implementation preferred. Ability to balance attention to detail with a strategic, big-picture mindset. Strong communication and interpersonal skills to engage diplomatically across all levels. Understanding of customer/client requirements. Excellent soft skills including time management, prioritization, and delegation. Knowledge of Supply Chain Management (SCM) is a plus. Creative thinker with energy to introduce new ideas and innovations. Self-motivated, responsible, and capable of working independently. Highly organized with the ability to manage multiple tasks efficiently. Qualification : Graduate degree in Engineering, Supply Chain or related fields
Senior Data Business Partner
Osb India
Job Title: Senior Data Business Partner Location: Bengaluru Department: Data & Analytics Experience: Senior-level Company: OSB India (Offshore subsidiary of OSB Group) About OSB India: OSB India (OSBI) is a wholly owned offshore subsidiary of OSB Group, a leading UK financial services provider. Established in 2004, OSBI delivers exceptional customer support and operational services to the Group s UK brands. Known for driving process excellence, innovation, and functional efficiencies, OSBI is a key strategic arm supporting the Group s long-term goals. Role Overview: We are looking for a Senior Data Business Partner to bridge the gap between business and data analytics. In this role, you will collaborate with business leaders to identify analytical needs, design data-driven solutions, and drive adoption of data across the organization. This is a high-impact role requiring strong analytical acumen, stakeholder management skills, and a passion for delivering insights that support strategic decision-making. Key Responsibilities: Build trusted relationships with business stakeholders to understand their data needs and priorities. Collaborate cross-functionally to translate complex business challenges into data solutions. Lead in-depth analysis using market-standard algorithms and modelling techniques. Ensure adherence to Data Governance standards, policies, and controls. Deliver timely, accurate, and well-documented data content and insights. Advise on analytics delivery planning across projects and business functions. Enable self-service analytics by training business users on available tools and platforms. Advocate and implement innovations in AI, Machine Learning, and data analytics. Partner with Data Engineering and Architecture teams, ensuring adherence to technical standards and best practices. Present findings and strategic insights to senior management and governance forums. Mentor team members on analytical approaches and best practices. Promote a culture of continuous improvement, innovation, and high-quality data usage. Champion the use of central data repositories, relational models, and the Data Warehouse to deliver consistent and reliable BI outputs. Identify risks related to data or projects and escalate when necessary. Support internal training efforts to improve data literacy across departments. Ensure compliance with Risk Management and Data Governance policies. Stay current on industry trends, tools, and technologies to enhance analytics capability. Candidate Profile: Qualifications: Bachelor s or Master s degree in Data Science, Computer Science, Business Analytics, Statistics, or a related field. Certifications in data analytics, data science, or relevant tools/platforms are a plus. Experience: 6+ years in a business-facing data analytics role, ideally within financial services or technology. Strong experience in data analysis, modelling, and data storytelling. Proven ability to work with senior business stakeholders and executive teams. Experience in mentoring and leading analytics professionals. Demonstrated expertise in translating business needs into actionable insights. Technical Skills: Proficiency in tools such as Power BI, Tableau, SQL, Python/R, or Excel for data analysis. Familiarity with data warehousing, ETL processes, and relational databases. Understanding of data governance, risk, and compliance frameworks. Exposure to AI/ML applications in business contexts is a strong advantage. Behavioral Competencies: Excellent communication and presentation skills. Strong business acumen with the ability to drive value from data. Strategic thinking with a problem-solving mindset. Collaborative, adaptable, and proactive. At OSBI, we believe in empowering individuals to grow both personally and professionally. Whether you re early in your career or a seasoned expert, we provide an inclusive and supportive environment to help you thrive. Be a part of a connected organization where your contributions make a difference and your career is a journey, not a destination. Qualification : Bachelors or Masters degree in Data Science, Computer Science, Business Analytics, Statistics, or a related field
Senior Executive (provider Partnerships)
Medi Assist
Position: Senior Executive Provider Partnerships Location: Bangalore Experience: 1 4 years Education: Any Graduate Role Overview: We are looking for a detail-oriented and proactive Senior Executive Provider Partnerships to support the verification and maintenance of account details across internal systems and insurance partners. This role is key to ensuring data accuracy, process efficiency, and smooth coordination among stakeholders. Key Responsibilities: Verify and validate documents received from internal teams for account updates. Ensure timely and accurate updating of provider account details. Share account information with insurance companies within agreed TAT (Turnaround Time). Proactively resolve discrepancies or issues related to account detail errors. Coordinate with Medi Assist branches to collect missing or additional documentation. Follow up with internal teams to ensure data completion and issue resolution. Handle grievances and coordinate with stakeholders for timely follow-up and resolution. Maintain daily reports on updated and pending account status. Recommend and support the implementation of process improvements to enhance efficiency. Skills & Qualifications: Proficient in MS Excel, including knowledge of key formulas. Strong attention to detail; able to detect inconsistencies or errors quickly. Meticulous in document verification and data validation. Excellent follow-up and coordination skills to drive tasks to closure. Polite and professional in communication, while being assertive when required. Qualification : Any Graduate
Inside Sales Executive
Ebsl Automat
Job Title: Inside Sales Executive Location: Bengaluru Job Type: Onsite No. of Positions: 1 2 Joining: Immediate About EBSL Automat Pvt. Ltd. EBSL Automat is a leading provider of home automation and smart living solutions, delivering cutting-edge technologies that enhance comfort, security, and convenience. We are committed to innovation, customer satisfaction, and employee growth. Position Overview We are seeking a dynamic and proactive Inside Sales Executive to support our growing team. In this role, you will manage vendor relationships, negotiate product pricing, and develop tailored proposals to meet customer requirements. You'll play a key role in ensuring customer satisfaction and driving sales through effective coordination and communication. Key Responsibilities Build and maintain strong relationships with vendors and suppliers of home automation products. Obtain product specifications, quotations, and pricing details from vendors in a timely manner. Analyze quotations, negotiate favorable pricing and terms to maximize value and profitability. Collaborate with the sales team to understand customer needs and identify appropriate product solutions. Develop customized proposals based on specific customer requirements using vendor-provided data. Present proposals to customers, handle objections, and answer product-related queries. Follow up with customers to close deals and maintain strong post-sale relationships. Maintain accurate records of all vendor communications, proposals, and sales activities in the CRM. Stay informed about the latest trends, technologies, and product offerings in the home automation industry. Qualifications & Requirements Bachelor's degree in Business Administration, Marketing, Engineering, or related field preferred. Proven experience in inside sales, vendor management, or procurement preferably in home automation or technology sectors. Familiarity with CRM systems and proficiency in Microsoft Office tools (Word, Excel, Outlook). Knowledge of smart home technologies (e.g., KNX, Zigbee, Wi-Fi systems) is a strong advantage. Must-Have Skills Strong Communication: Clear and professional communication with customers, vendors, and internal teams. Negotiation: Skilled in negotiating pricing and agreements with vendors and handling customer concerns. Vendor Management: Capable of evaluating suppliers and ensuring timely, quality product deliveries. Customer Focus: Ability to understand and address specific client needs through tailored proposals. Attention to Detail: Accuracy in analyzing quotes, specifications, and pricing structures. Organization: Well-organized with the ability to manage multiple leads and maintain detailed records. Team Collaboration: Strong team player who can align with sales, marketing, and customer support. Problem Solving: Resourceful and proactive in overcoming challenges and identifying solutions. Good to Have Time management and lead follow-up capabilities. Resilience in handling objections and rejection in a competitive market. Market awareness to identify new sales opportunities and stay ahead of trends. Technical understanding of home automation hardware/software is a plus. Perks & Benefits Comprehensive benefits including health insurance, paid time off, and employee provident fund. Career growth opportunities within a fast-growing technology-driven company. Collaborative and inclusive team environment with a focus on innovation. Company Culture & Commitment At EBSL Automat, we are dedicated to building long-term partnerships with our employees. We expect a minimum commitment of 2 years, ensuring professional development and alignment with our organizational vision. The notice period is 2 months, supporting seamless transitions and planning. Apply Today If you're passionate about technology, sales, and building meaningful customer relationships in a rapidly growing industry, we invite you to join us and help shape the future of smart living. Qualification : Bachelor's degree in Business Administration, Marketing, Engineering, or related field preferred
Assistant General Manager (AGM) Human Resources
Jindal Aluminium
Position: Assistant General Manager (AGM) Human Resources Department: Human Resource Location: Bengaluru Role Overview: We are seeking a strategic and experienced AGM Human Resources to lead and support the development and execution of HR strategies that align with the company s overall business objectives. This role encompasses talent acquisition, performance management, employee engagement, compliance, and HR operations to drive organizational effectiveness. Key Responsibilities: Strategic HR Management: Support the design and implementation of HR strategies that align with business goals and promote organizational growth. Talent Acquisition & Onboarding: Oversee end-to-end recruitment processes for critical roles across various departments ensuring the attraction and retention of top talent. Performance Management: Implement and maintain performance management systems, ensuring timely goal setting, regular reviews, and constructive feedback. Employee Engagement & Relations: Foster a positive workplace culture encouraging openness, collaboration, and continuous improvement. Learning & Development: Identify training needs and coordinate learning initiatives to enhance employee skills and career growth. Compliance & Policy Implementation: Ensure HR policies and practices comply with labor laws and internal standards, minimizing legal risks. HR Analytics & Reporting: Analyze HR data and metrics to provide actionable insights supporting informed decision-making. HR Operations: Oversee payroll processes, benefits administration, and management of HRMS/HRIS systems for efficient HR service delivery. Qualifications & Skills: MBA/PGDM in Human Resources or equivalent qualification. Proven experience in strategic HR management and operations. Strong understanding of labor laws and compliance requirements. Excellent interpersonal, communication, and leadership skills. Ability to analyze data and drive insights for organizational improvements. Qualification : MBA/PGDM in Human Resources or equivalent qualification.
Pr & Brand Manager
Kredx
PR & Brand Manager Location: Bangalore Experience: 4 - 6 Years About KredX Founded in 2015 with the mission to solve working capital challenges, KredX has grown into India s leading integrated supply chain finance solutions provider. Holding both RBI s TReDS license and IFSCA s ITFS license, KredX is among the few double-licensed entities in India. We power domestic trade financing through our Domestic Trade Exchange (DTX) platform and facilitate cross-border trade financing via our Global Trade Exchange (GTX). Our AI-powered Cash Management Solutions (CMS) automate financial operations for enterprises globally. About the Role We are seeking a strategic and creative PR & Brand Manager to shape and amplify KredX s brand positioning, communications, and thought leadership. You will be instrumental in crafting compelling stories, managing media relations, and delivering consistent messaging across channels to boost brand awareness and market presence. Key Responsibilities Develop and implement data-driven brand strategies that support growth, market expansion, and profitability. Manage production and oversight of digital and print branding materials, maintaining brand consistency. Monitor market trends, competitor activities, and industry shifts to optimize messaging and positioning. Serve as the primary point of contact for external agencies and partners on PR and branding projects. Plan and execute communication strategies aligned with KredX s vision and marketing goals. Create and distribute promotional content including press releases, blog posts, email campaigns, and social media updates. Promote company initiatives such as product launches, leadership announcements, and community engagement. Lead thought leadership content creation for KredX s C-suite executives across multiple platforms. Collaborate closely with marketing, product, and leadership teams to ensure brand alignment. Handle additional PR and branding responsibilities as needed. Requirements 4-6 years of experience in PR, branding, or related fields, preferably in B2B or startup environments. Bachelor s or Master s degree in Communications, Marketing, Journalism, or a related discipline. Skills Excellent verbal and written communication skills. Strong organizational skills with high attention to detail. Ability to manage multiple projects efficiently in a fast-paced environment. Proven experience in media relations, content creation, and executive branding. Self-motivated, proactive, and an effective team player. Qualification : Bachelors or Masters degree in Communications, Marketing, Journalism, or a related discipline.
Senior Operations Analyst (kyc)
Kredx
Senior Operations Analyst (KYC) Location: Bangalore Experience: 5+ Years Company: KredX About KredX Founded in 2015, KredX has evolved into a comprehensive financial solutions ecosystem. We are India's leading integrated supply chain finance provider, holding both RBI s TReDS license and IFSCA s ITFS license one of the few double-licensed entities in the country. Our flagship platforms include: DTX (Domestic Trade Exchange): RBI-licensed TReDS platform enabling MSME financing via invoice discounting. GTX (Global Trade Exchange): IFSCA-licensed platform facilitating cross-border trade finance. CMS (Cash Management Solutions): AI-driven finance automation streamlining financial operations globally. KredX powers businesses of all sizes with innovative, technology-driven financial solutions. Role Overview We are seeking a highly skilled and detail-oriented Senior KYC Analyst to lead the Know Your Customer (KYC) processes within our Operations team at DTX. This role is critical in ensuring full regulatory compliance while maintaining the integrity of our client relationships. You will drive enhancements in our KYC framework, conduct detailed risk assessments, and provide strategic direction on customer due diligence. Key Responsibilities Lead and manage the end-to-end KYC process, including customer identification, verification, risk assessment, and ongoing monitoring. Conduct in-depth investigations of customer backgrounds, transactions, and compliance to identify risks and suspicious activities. Develop, implement, and continuously improve KYC policies and procedures in line with regulatory requirements and industry best practices. Collaborate with compliance, legal, and operations teams to resolve KYC-related issues and streamline processes. Mentor and train junior analysts, fostering a culture of compliance, accuracy, and continuous improvement. Stay abreast of regulatory updates and emerging trends in financial services, adapting KYC strategies proactively. Required Qualifications & Experience Minimum 5 years experience in KYC, AML, or related compliance roles in financial services. At least 3 years experience working within a TReDS framework is preferred. Strong knowledge of KYC regulations, customer due diligence, and risk assessment methodologies. Proven analytical skills to evaluate complex data and generate actionable risk insights. Excellent communication skills, able to clearly present findings to varied stakeholders. Preferred Qualifications Experience using KYC software platforms such as Actimize, Amlify, or similar tools. Professional certifications like CAMS (Certified Anti-Money Laundering Specialist) or CFE (Certified Fraud Examiner). Familiarity with global financial regulations and international compliance adaptation. Technical Skills & Tools Proficiency in data analysis tools including SQL and advanced Excel functions for investigations and reporting. Experience with risk assessment frameworks related to KYC compliance. Understanding of regulatory reporting requirements and compliance tools.
It Program Manager - Procurement
Rubrik
IT Program Manager Procurement Location: Bangalore, India (Night Shift: 9 PM 6 AM IST) About the Team Rubrik s Information Technology team drives business efficiency and scalability through a fully SaaS-based ecosystem. Supporting a fast-growing, cloud-first organization, the team is focused on delivering 100% uptime, secure operations, and seamless integration of critical systems like Salesforce, NetSuite, Workday, Snowflake, and more. About the Role As an IT Procurement Lead, you'll play a key role in Rubrik s vendor and procurement operations. You ll manage purchase orders, vendor relationships, contracts, forecasts, and collaborate across teams including Engineering, Sales, and Finance. Your ability to resolve procurement issues, maintain accuracy, and manage vendor communications will be essential in ensuring operational efficiency. Key Responsibilities Create and manage purchase orders and supplier forecasts. Draft and update contracts based on PO requirements for hardware/software. Generate and communicate POs and contracts to vendors and internal stakeholders. Validate pricing, quantities, and resolve blocked invoice or open order issues. Maintain vendor relationships, reconcile issues, and provide regular forecasts. Assist with budgeting, accruals, and monthly expense reporting. Use procurement tools like Coupa and financial platforms like NetSuite. Review and analyze procurement reports to ensure alignment with business needs. Experience You ll Need 5+ years of experience in procurement or related operations. Strong networking and stakeholder engagement skills. Excellent communication, grammar, and attention to detail. Proficiency in Coupa, NetSuite, Excel, PowerPoint, Google Sheets/Slides. Ability to handle night shift work hours (9 PM 6 AM IST). Join Us in Securing the World's Data Rubrik (NYSE: RBRK) delivers Zero Trust Data Security , protecting organizations from cyber threats, disruptions, and ensuring business continuity. Our AI-powered platform secures data across cloud, enterprise, and SaaS environments to uphold integrity, availability, and recoverability.
Associate / Sr Associate - Email/chat Support
Firstsource
Join Firstsource and Make a Difference in Customer Service! At Firstsource Solutions, we are a leading provider of Business Process Management (BPM) services, offering transformative solutions to help clients stay ahead in an ever-evolving world. As trusted partners to over 100 global brands, we are committed to delivering exceptional results through efficiency, insights, and superior service. If you're looking to make an impact and be part of a company that values both personal and professional growth, Firstsource is the place for you. We re currently seeking dedicated and motivated individuals for the Customer Service Associate role! Job Title: Associate / Sr Associate Email/Chat Support Location: Full-Time Function/Department: Operations Grade: H2 Reporting to: Team Leader Role Overview: As a Customer Service Associate, you will be on the frontlines, providing exceptional support to our customers via phone, email, and chat. Your role is crucial in delivering high-quality service, resolving customer issues, and ensuring a positive experience for every customer you interact with. You will be an ambassador of our brand, focusing on building strong customer relationships while maintaining the highest standards of service. Key Responsibilities: Customer Interaction: Respond to customer inquiries via phone, email, and chat in a timely, professional, and effective manner, providing accurate information and solutions. Issue Resolution: Handle customer concerns, including inquiries, product/service issues, billing questions, and general concerns, ensuring resolution with empathy and clarity. Empathy & Communication: Demonstrate understanding and patience when addressing customer needs, ensuring every customer feels heard and valued. Follow-Up: Proactively follow up with customers to ensure their issues have been fully resolved and they are satisfied with the solution. Escalation: For complex issues, escalate to relevant teams or supervisors for quick and effective resolution. Adherence to SLAs: Ensure service level agreements (SLAs) and quality standards are consistently met or exceeded. Compliance: Ensure all actions comply with company policies and regulations, particularly around data protection. Problem Solving: Analyze customer problems, identify root causes, and implement appropriate solutions. Collaboration: Work closely with internal teams to resolve issues that require cross-functional support. Product Knowledge: Stay up-to-date on products and services to provide accurate and relevant information. Record Keeping: Maintain clear, detailed records of customer interactions for accurate documentation. Training & Development: Participate in training to improve customer service skills and problem-solving abilities. Process Improvement: Provide valuable feedback to improve service efficiency and customer satisfaction. Expected Key Results: Achieve high customer satisfaction (CSAT) and Net Promoter Scores (NPS). Consistently meet or exceed quality scores and process-specific metrics. Ensure compliance with standard operating procedures (SOPs). Maintain adherence to scheduled hours and operational guidelines. Preferred Educational Qualifications: Graduate Freshers, or Undergraduates with 2 years of relevant experience in customer service. Preferred Work Experience: Prior experience in customer service is beneficial, especially in a fast-paced, dynamic environment. Competencies & Skills: Communication Skills: Strong English communication skills (both written and verbal). Proficiency in additional European languages is a plus. Customer Service Orientation: Passionate about delivering excellent service and maintaining a calm, composed demeanor, even in challenging situations. Technical Skills: Familiarity with customer service tools, ticketing systems, and CRM software is advantageous. Empathy: Ability to understand customer concerns and respond with patience and care. Adaptability: Flexibility to handle dynamic work environments and changing priorities. Flexibility: Willingness to work flexible hours, including weekends and holidays, as part of a 24/7 customer service operation. Global Impact: Work with a company that serves Fortune 500 and FTSE 100 clients across various industries including Healthcare, Telecommunications, and Banking. Career Growth: Be part of a team that values professional development and offers continuous learning opportunities. Work Flexibility: Embrace the freedom of a dynamic and flexible work environment. Inclusive Culture: Firstsource is committed to diversity and inclusion, creating a workplace where every employee can thrive.
Brand Solutions Specialist
Shopalyst Technologies
Brand Solutions Specialist About the Role: Brand Solutions Specialist To support our fast-growing business in APAC, US & Europe, we are looking for a Business Development lead. This role is a mixture of sales and account management; nurturing, developing and expanding a portfolio of clients globally. This role will be based out of Bengaluru. Responsibilities Establishing new client relationships and winning deals Organising meetings with the identified customers, make powerful, effective presentations Consultative sales of Shopalyst s platform solutions to Marketers & Agencies Negotiating pricing and contractual agreements Building and managing a strong pipeline of potential clients sufficient to exceed annual sales goals Achieving monthly, quarterly and annual sales targets [as defined on an annual basis] Keeping CRM up to date to provide relevant and accurate forecasts Directly managing ongoing relationships with enterprise accounts in region, as appropriate Managing & growing existing accounts through new business, renewals and upsells Requirements Solid B2B sales experience selling into large Enterprise Accounts A track record of meeting annual targets in excess of 1 million USD 3-7 years of relevant experience in sales or Digital Marketing at an agency, technology or media company. A strong technical aptitude to pitch our technically advanced platform A consultative sales style, strong experience selling solutions and the ability to thrive in a fast-paced environment Excellent communication, and interpersonal skills with ability to deal with people at all levels Ability to travel up to 50% of the time. We understand that not all applicants will have skills that match the exact job description. We value diverse experiences in the relevant industry and encourage everyone who meets the required qualifications to apply.If you lack the desired experience, but do have the knowledge and confidence to leave a mark, go ahead and apply. Experience 3-7 yrs of Relevant Experience Additional Notes At Shopalyst, we are creating a global workplace that enables everyone to find their true potential,purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees,communities and the business.
Sales Lead - Payer/provider (hcls)
Quantiphi
Where Technology Meets Heartbeat: Join Quantiphi s Culture of Innovation & Inclusion At Quantiphi, technology powers our solutions, but it s our people-first culture that drives our success. We take pride in fostering an environment where transparency, diversity, integrity, learning, and growth aren t just buzzwords they are the pillars we stand on. If you re looking for a career where your ideas are heard, your innovation is celebrated, and your personal and professional growth go hand-in-hand, your next chapter starts here. Client Solutions Partner - Payer/Provider Segment Quantiphi Solving What Matters We re on the lookout for a bold and dynamic sales leader to help shape our footprint in the Healthcare and Life Sciences arena, focusing on Payer and Provider clients across North America. This isn t your average sales role it s an opportunity to build deep executive relationships, drive AI-powered transformation, and be a trusted advisor at the heart of healthcare innovation. What You ll Own & Drive: Strategic Account Mastery Craft and execute strategic account plans for major payer and provider organizations. Tap into your industry know-how and network to uncover and unlock growth opportunities. End-to-End Sales Leadership From the first handshake to closing the deal (and beyond), you ll guide the full sales cycle prospecting, understanding client needs, crafting tailored solutions, and confidently presenting to the C-suite. Customer-First Storytelling Get to know each client inside-out from business drivers to growth plans to tech stacks. Show them how Quantiphi s AI solutions turn challenges into breakthroughs, whether it s streamlining claims processing, revolutionizing revenue cycles, enhancing patient engagement, or enabling value-based care. Relationship Alchemist Expand your circle of influence by building strong, trusted connections with decision-makers and influencers. Your role isn t just about selling it s about becoming a strategic advisor clients can count on. Team Player & Ecosystem Builder Partner closely with internal teams (Marketing, Solutions Architects, Delivery) to ensure client success. Collaborate with our alliance partners to maximize joint value. Forecasting with Precision Keep your finger on the pulse of your pipeline, forecast with confidence, and consistently meet your sales goals. Industry Trendspotter Stay ahead of the curve in healthcare innovation. Your insights into payer and provider trends and how AI fits into the picture will help shape not just our sales strategy but also our thought leadership. Proven sales success in healthcare, with a focus on payer and provider organizations A strong rolodex of C-level contacts in the North American healthcare market Deep understanding of payer/provider pain points and how AI & data science can solve them Sharp business sense you can turn complex tech talk into clear business value Stellar communication and presentation skills (Boardroom presence = ) Experience managing long, complex sales cycles and negotiating big-ticket enterprise deals Collaborative spirit you thrive working across teams and managing diverse stakeholders Bachelor s degree required (MBA is a nice bonus) If you love fast-paced growth, thrive around passionate high-achievers, and want to solve what really matters in healthcare, you ll feel right at home with us. Qualification : Bachelors degree required (MBA is a nice bonus)
Sr. Solutions Engineer
Databricks
Job Title: Senior Solutions Engineer (Analytics, AI, Big Data, Public Cloud) Job Summary As a Senior Solutions Engineer (Analytics, AI, Big Data, Public Cloud), you will guide the technical evaluation phase in a hands-on environment throughout the sales process. You will be a technical advisor internally to the sales team and work with the product team as an advocate of your customers in the field. You will help our customers achieve tangible data-driven outcomes through the use of our Databricks Lakehouse Platform, helping data teams complete projects and integrate our platform into their enterprise Ecosystem. You'll grow as a leader in your field while finding solutions to our customers' biggest challenges in big data, analytics, data engineering, and data science problems. You will report to the Solutions Architect (SA) Manager. The Impact You Will Have You will be a Big Data Analytics expert on aspects of architecture and design. Engage with the technical community by leading presentations, workshops, seminars, and meet-ups. Lead your clients through evaluating and adopting Databricks, including hands-on Spark programming and integration with the wider cloud ecosystem. Support your customers by authoring reference architectures, how-tos, and demo applications. Integrate Databricks with 3rd-party applications to support customer architectures. Together with your Account Executive, you will form successful relationships with clients throughout your assigned territory to provide technical and business value. What We Look For Consulting, pre-sales, or post-sales experience working with external clients across a variety of industry markets. Core strength in either data engineering or data science is advantageous. 5+ years of experience demonstrating technical concepts, including presenting and white-boarding. 4+ years of experience designing architectures within a public cloud (AWS, Azure, or GCP). 4+ years of experience with Big Data technologies, including Spark, AI, Data Science, Data Engineering, Hadoop, Cassandra, and others. Solid coding experience in Python, R, Java, Spark, or Scala. About Databricks Databricks is the data and AI company. More than 10,000 organizations worldwide including Comcast, Cond Nast, Grammarly, and over 50% of the Fortune 500 rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics, and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark , Delta Lake, and MLflow. To learn more, follow Databricks on Twitter, LinkedIn, and Facebook.
Procurement Operations Analyst
Couchbase
Job Title: Procurement Operations Analyst Location: Bengaluru About Couchbase: As industries race to embrace AI, traditional database solutions fall short of rising demands for versatility, performance, and affordability. Couchbase is leading the way with Capella, the developer data platform for critical applications in our AI world. By uniting transactional, analytical, mobile, and AI workloads into a seamless, fully managed solution, Couchbase empowers developers and enterprises to build and scale applications with unmatched flexibility, performance, and cost-efficiency from cloud to edge. Trusted by over 30% of the Fortune 100, Couchbase is unlocking innovation, accelerating AI transformation, and redefining customer experiences. Come join our mission! Position Overview: The Procurement Operations Analyst will support end-to-end procure-to-pay continuous improvement and process excellence. This role is integral to Couchbase s purchasing, travel & expense (T&E), and supplier programs. It requires problem-solving, process-oriented skills, and a strong customer service focus. The ideal candidate will have experience in project or program management and a high attention to detail. What You Will Do: General Responsibilities: Support the development and maintenance of procure-to-pay processes, including travel policies, procedures, and best practices. Maintain KPI and metric dashboards to measure program success. Create and distribute periodic and ad hoc reports for internal teams. Drive continuous improvement efforts for the Procurement function. Travel & Expense (T&E): Serve as the primary support for T&E process and policy questions. Develop and facilitate workforce training on T&E policies and procedures. Administer the Navan platform for travel-related processes. Build relationships with preferred travel providers to drive cost savings. Ensure effective communication and escalation between Accounting, Procurement, and Navan. Supplier Programs: Project manage Couchbase s supplier programs, including reporting, engagement, and vendor outreach. Own Procurement s supplier databases in Coupa. Identify opportunities for Couchbase to participate in global diversity councils and manage those relationships. Compliance: Support daily compliance activities and projects within Procurement. Identify opportunities to strengthen compliance and streamline processes across functions. Explore opportunities to leverage new and existing technologies. What We Are Looking For: Experience: 3+ years of experience in procure-to-pay and/or T&E in a high-growth technology company. Project Management: Strong project management skills with a proven ability to drive initiatives to completion. Communication: Excellent verbal and written communication skills. Customer Service: Strong customer service skills and ability to work with various stakeholders. Adaptability: Ability to remain flexible and change priorities in a fast-paced environment. Self-Starter: Must be proactive and able to work independently. Technical Skills: Knowledge of Coupa and/or Navan is a plus. Modern customer experiences need a flexible cloud database platform that can power applications spanning from cloud to edge and everything in between. Couchbase s mission is to simplify how developers and architects develop, deploy, and consume modern applications. With Capella, our flexible, affordable cloud platform, we empower organizations to quickly build and deliver premium customer experiences with unmatched price-performance. More than 30% of the Fortune 100 trust Couchbase to power their modern applications. Benefits at Couchbase: Generous Time Off Program: Flexibility to care for yourself and your family. Wellness Benefits: Comprehensive medical plans, dental, vision, life insurance, and employee assistance programs. Financial Planning: RSU equity program, ESPP, retirement planning, and business travel insurance. Career Growth: A Be valued, Create value approach to your career development. Fun Perks: Ergonomic office setup, food & snacks for in-office employees, and more!
Software Engineer - Test Automation With Python
Cisco Technology Inc
Who You'll Work With Cisco Networking Engineering (CNE), formerly known as Distributed Systems Engineering (DSE), is a multi-billion-dollar business primarily serving the Web, Service Provider Edge, Core & Optical markets. The India-based team is responsible for developing high-end routers such as the ASR9000, NCS5500, NCS540, NCS560, NCS5700, as well as optical products like the NCS1010, NCS1014, NCS1004, NCS4000, and NCS2000 series. What You'll Do Deliver software with exceptional quality and customer satisfaction, facilitating faster customer adoption. Use your expertise and creativity to recommend innovative product solutions while applying your understanding of Cisco s business strategies. Engage in automated End-to-End System/Solution testing. Troubleshoot complex network issues and define effective solutions. Work on network automation, algorithmic thinking, and analytics applications based on customer use cases. Contribute to continuous improvement and transformation efforts, applying scientific and data-driven testing methodologies. Collaborate effectively with cross-functional teams across different geographies, engage directly with customers, and manage stakeholder relationships. Write Python automation test plans to define the automation strategy and test cases for new features, solution tests, and system tests. Be part of a collaborative team that values open communication, empowerment, innovation, and career development. Utilize strong software engineering test methodologies and process knowledge. Who You Are Excellent expertise in test automation using Python and other automation tools and methodologies. Proficiency in Python, Shell scripting, GIT, Netconf, Restconf, OpenConfig, SNMP, and Telemetry. Expertise in Optical Technologies such as DWDM, ROADM, OTN, and Coherent technologies is highly desirable. Strong understanding of customer deployments and operations, with the ability to translate brownfield/greenfield deployments into effective test strategies. Extensive experience in test engineering concepts and methodologies, including test planning, test case design, execution, and automation. Familiarity with Layer-0 and Layer-1 traffic generators and analyzers (e.g., Viavi, Agilent, Spirent, IXIA, etc.). Typically requires an MS/BS in Electrical Engineering or Computer Science, along with 6-8 years of proven experience in the field. Strong problem-solving abilities and familiarity with Linux and modern software tools for development and debugging. Solid software design and development skills. Why Cisco? #WeAreCisco We re a team of unique individuals who come together to develop innovative technology and drive a more inclusive digital future for everyone. Nearly every internet connection across the globe touches Cisco, and we are at the heart of ensuring that data travels securely at light speed. But what sets us apart is not just the technology we create, but the impact we make. We help the healthcare industry connect with patients and professionals; we empower educational institutions to teach and collaborate under the most challenging circumstances; we support businesses of all sizes in connecting with employees and customers in new ways, and we provide digital access to remote regions through technologies like 5G. At Cisco, we face challenges head-on, supporting each other every step of the way. We celebrate our achievements and grow together, fostering a culture of recognition and mutual support. Giving back is an integral part of our culture employees enjoy 10 paid days off each year to volunteer and make a difference in their communities. Qualification : Typically requires an MS/BS in Electrical Engineering or Computer Science
Jr .executive Projects, Electrical & Mechanical Engineer
Aurigene Discovery Technologies
Key Responsibilities: Operation & Maintenance of HVAC Systems: Oversee and maintain HVAC systems, including AHU (Air Handling Units), BMS (Building Management System), chillers, and other associated components. Project Management: Plan, schedule, coordinate, and monitor assigned engineering modification projects. Assess project requirements, calculate timelines, and sequence project elements for optimal efficiency. Infrastructure Planning & Design: Lead the planning and design of new infrastructure requirements, specifically lab spaces, ensuring compliance with operational needs. Prepare BOQs (Bills of Quantities) and issue tenders to potential vendors, in coordination with the Supply Chain Management (SCM) team. Coordination with Contractors: Manage relationships with external contractors and service providers for executing new construction works, lab renovations, and facility enhancements. Compliance & Safety: Ensure adherence to safety, health, and environmental policies. Work alongside various stakeholders to maintain compliance with GMP standards and guidelines related to infrastructure and equipment. Development of SOPs: Develop, implement, and maintain Standard Operating Procedures (SOPs) to ensure compliance with GMP (Good Manufacturing Practices) principles for facility and equipment operations. Training & Development: Train the contract maintenance team on site operations, ensuring that all maintenance activities comply with safety and operational standards. Facility Maintenance & Upkeep: Oversee the maintenance of electrical and safety fixtures like UPS & batteries, panels, lighting fixtures, fire detection systems, fire hydrants, public address systems, and lifts, with minimal disruption to daily operations. Preventive & Breakdown Maintenance: Plan and implement preventive, periodical, and breakdown servicing of machinery and equipment, ensuring minimal downtime and efficient operation of facilities. Key Skills: HVAC System Management: Expertise in managing the operation and maintenance of HVAC systems, including high and low-side components such as AHUs, chillers, and BMS. Project Management: Ability to manage engineering projects from planning to execution, ensuring alignment with schedules and budgets. Proficient in preparing project schedules and monitoring progress. Infrastructure Design & Planning: Strong knowledge of infrastructure planning, especially in lab design, and expertise in preparing BOQs and issuing tenders. Contractor Coordination: Skilled at liaising with contractors and service providers for construction, renovation, and facility upgrades. Safety & Compliance Knowledge: Understanding of safety, health, and environmental policies, and expertise in adhering to GMP standards for infrastructure and equipment. Maintenance Planning: Expertise in developing and executing maintenance schedules for electrical and safety systems, ensuring operational continuity and minimal disruptions. SOP Development: Proficient in developing and implementing SOPs related to equipment and facility management in compliance with industry standards. Training & Team Management: Ability to train and manage maintenance teams, ensuring high standards of operation and maintenance. Competencies: Presentation & Communication Skills: Strong verbal and written communication abilities, capable of presenting complex information clearly and effectively to different stakeholders. GMP Standards & Procedures: Knowledge of Good Manufacturing Practices (GMP) and familiarity with industry standards and regulatory requirements for facility management and equipment maintenance. Interpersonal Skills: Ability to interact effectively with various stakeholders, including contractors, vendors, and internal teams. Team Player: Collaborative mindset, working well within cross-functional teams and with external partners to achieve common goals. Project Schedule Preparation & Management: Competence in preparing, updating, and managing project schedules, ensuring deadlines and milestones are met. Qualification : Diploma/ITI 4- 6 years experience.
Warehouse Manager
Ugaoo
About Us: Your Growth, Our Priority At Ugaoo, we're more than just a gardening brand we're a movement. Rooted in the rich legacy of Namdeo Umaji Agritech, a pioneer with over 135 years of expertise in agriculture and horticulture, Ugaoo is charting a fresh course for the future of gardening. The global gardening market is projected to grow to $120 billion by 2027, and we re at the forefront of this transformation. What does that mean for you? It means you have the opportunity to be part of a dynamic, fast- growing company that blends time-tested wisdom with modern innovation. As a young company, Ugaoo is the perfect place for those eager to make an impact, push boundaries, and grow both personally and professionally. What s In It for You? A Culture of Growth::We re GROWERS Growth-oriented, Resilient, Open-minded, Welcoming, Empathetic, and Responsible. These values aren t just buzzwords; they guide everything we do. At Ugaoo, you ll find a supportive environment where your ideas are valued and your career can flourish. Room to Innovate: We don t believe in sticking to the script. If you re someone who loves taking ownership, stepping up, and challenging the status quo, Ugaoo is your stage. We encourage calculated risks and provide the space to explore new ideas, ensuring that you re always learning and growing. Performance-Driven Success:We value results and reward ambition. In our performance- based environment, your hard work and dedication will be recognized, and your contributions will have a direct impact on the company s success and yours. Kinship and Collaboration: Collaboration: At Ugaoo, you re not just another employee you re part of a unit. We work together, celebrate together, and support each other every step of the way. This sense of community is at the heart of who we are. Job Description: We are seeking a highly skilled and experienced Regional Warehouse Operations Manager to oversee and manage our warehouse operations across multiple locations within a designated region. The ideal candidate will possess strong leadership abilities, excellent organizational skills, and a proven track record of optimizing warehouse processes to ensure efficiency, accuracy, and customer satisfaction. Responsibilities: Develop and implement strategic plans to optimize warehouse operations and meet company objectives. Provide strong leadership to warehouse teams, fostering a culture of accountability, teamwork, and continuous improvement. Oversee day-to-day warehouse operations, including receiving, storage, picking, packing, and shipping of goods. Implement inventory control measures to ensure accurate stock levels, minimize stockouts, and reduce excess inventory. Identify opportunities for process improvement and implement solutions to increase efficiency and reduce costs. Maintain high standards of quality control to ensure accuracy and consistency in order fulfilment and shipping processes. Ensure compliance with all safety regulations and promote a safe working environment for warehouse staff. Manage relationships with third-party vendors, including carriers and logistics providers, to ensure timely and cost-effective transportation of goods. Develop and implement KPIs to measure and monitor warehouse performance, making adjustments as needed to meet targets. Achieve month-on-month revenue generation targets for all warehouses Manage departmental budgets effectively, optimizing resource allocation and controlling costs. Provide training and development opportunities for warehouse staff to enhance their skills and knowledge. Maintain open and effective communication channels with internal stakeholders, including upper management and other departments. Work closely with customer service teams to ensure timely and accurate order fulfilment and resolve any customer issues or concerns promptly. Ensure compliance with all relevant regulations, laws, and company policies. Requirements: Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred). Proven experience in warehouse management, with a minimum of 5 years in a leadership role. Strong leadership and management skills, with the ability to motivate and inspire teams. Excellent problem-solving abilities and a track record of implementing process improvements. In-depth knowledge of warehouse operations, inventory management, and logistics. Strong communication and interpersonal skills, with the ability to interact effectively with stakeholders at all levels. Ability to work effectively in a fast-paced environment and manage multiple priorities simultaneously. Knowledge of safety regulations and best practices in warehouse operations. Experience in budget management and financial analysis. If you love plants, the world of e-commerce and super-passionate teams, we may be just the right fit for you. Side note your home will look great once you join us. Qualification : Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field (preferred).
Zerto Sales Engineer - India
Hewlett Packard Enterprise
Experience: 3 to 5 years in Pre-Sales Engineering or similar roles Education Qualification: BA/BS in a computer-related field or equivalent About Hewlett Packard Enterprise (HPE): Hewlett Packard Enterprise is a global edge-to-cloud company driving the future of technology. We empower organizations to connect, protect, analyze, and act on their data and applications across various environments, from edge to cloud, to accelerate the outcomes they need to thrive in a complex world. With a culture that values diverse backgrounds, flexibility, and bold moves, HPE is where you can stretch and grow your career, together with a team that is making a real impact. Job Description: Global Sales at HPE is redefining the future, and we're looking for a Pre-Sales Engineer with expertise in Zerto solutions to help us deliver the Zerto message and vision to prospective customers and partners. In this role, you'll provide technical support, drive value-based selling, and act as a trusted technical advisor for our customers. You will be responsible for guiding customers through product installations, conducting product demos, and contributing to technical solutions that meet customer needs. Key Responsibilities: Deliver Zerto Solutions: Present Zerto s technical architecture and product demonstrations to potential customers and partners. Conduct remote and face-to-face meetings to discuss business and technical fit for Zerto solutions. Establish yourself as a trusted technical advisor to customers, partners, and internal stakeholders. Pre & Post Sales Support: Support both pre-sales and post-sales efforts by addressing technical issues and working with account executives to ensure customer satisfaction. Guide customers through the installation of proof-of-concept (POC) solutions, ensuring the solution meets their requirements. Sales Support & Partner Enablement: Collaborate with account managers and sales teams to help onboard and enable partners such as Value-Added Resellers (VARs) and Managed Services Providers (MSPs). Drive partner engagement and develop strategic relationships in the region. Provide updates on account and technical pipeline management through tools like Salesforce. Product Feedback & Requirements Gathering: Work closely with Development and Engineering teams to ensure the product meets customer needs and provide feedback to the Product Management team. Communicate customer requirements and long-term BC/DR (Business Continuity/Disaster Recovery) goals to the appropriate teams. Evangelize Zerto Solutions: Promote Zerto solutions through various online channels, including social media, to raise awareness and engage with potential customers. Travel Requirements: This role requires domestic travel in India (25-30% of the time). Requirements: Experience & Skills: 3-5 years of experience in Pre-Sales Engineering or similar roles, with strong communication and interpersonal skills. Ability to explain technical solutions to non-technical stakeholders. Practical understanding of data center and cloud architecture, including networking concepts. Experience with hypervisor-based products (VMware vSphere, Microsoft Hyper-V, KVM, etc.). Understanding of storage architecture (SAN/NAS/DAS) and backup/recovery technologies (e.g., Dell EMC, Commvault, Veeam, Rubrik). Familiarity with public clouds (Azure, AWS, Google Cloud). Technical Skills: Working knowledge of Microsoft Windows Server (2012/2016/2019/2022) and x86 platforms. Experience with server, storage, security, or network administration. Knowledge of Linux/UNIX administration and TCP/IP networking. Experience with databases like Microsoft SQL Server, MySQL, and Oracle. Preferred Skills: Experience with Salesforce.com or other CRM tools. Technical certifications (VCP, MCSE, CCNA, CISSP) or Solution Architect certifications (Azure, AWS). Strong skills in configuring and troubleshooting customer environments for demos or troubleshooting. At HPE, you ll be part of a culture that thrives on innovation, teamwork, and making bold moves. We value diversity and offer a flexible work environment that helps you balance your personal and professional life. We are committed to helping you grow and excel in your career, providing ample opportunities for learning and development. Qualification : BA/BS, preferably in a computer related field
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