Public Relations PR Jobs in Bengaluru

Manager - Key Opinion Leader (KOL) Management Location: Bengaluru Department: Operations Clinical Engagement Employment Type: Full-Time About Dozee Dozee Health AI is India s leading provider of AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Our mission is to save lives through connected healthcare, providing real-time monitoring that enables early detection of clinical deterioration, improves patient safety, and enhances outcomes. Trusted by hospitals across India, the USA, and Africa, Dozee is pioneering the future of patient care. Role Overview As a Manager - Key Opinion Leader (KOL) Management, you will play a crucial role in building strong relationships with healthcare professionals in partner hospitals. You will engage with senior doctors, medical directors, and department heads to communicate Dozee s research, clinical evidence, and product impact, helping them understand how our solutions can enhance patient safety and operational efficiency. Key Responsibilities Stakeholder Engagement Develop and nurture relationships with senior doctors, medical directors, and key decision-makers in partner hospitals. Conduct one-on-one meetings to understand their needs, address concerns, and provide tailored solutions. Act as the primary point of contact for KOLs, ensuring consistent and meaningful communication. Research & Product Advocacy Present Dozee s clinical evidence and product features to healthcare professionals in a clear, compelling manner. Showcase the impact of Dozee s solutions on patient safety and hospital efficiency. Gather feedback from KOLs to guide product improvements and share insights with internal teams. Relationship Management & Strategic Collaboration Serve as the key liaison between Dozee and the medical community, promoting trust and long-term partnerships. Collaborate with sales, marketing, and R&D teams to align KOL engagement strategies with business goals. Assist in co-creating evidence-based marketing materials and content with KOL input. Monitoring & Reporting Maintain detailed records of KOL interactions and monitor engagement progress. Prepare regular reports on KOL activities, feedback, and impact on business outcomes. Requirements Experience & Qualifications Bachelor s or Master s degree in life sciences, healthcare, or a related field. 5+ years of experience in a Senior Medical Representative or similar role. Expertise in engaging with doctors on research findings and medical trial data. In-depth understanding of the healthcare ecosystem and hospital operations. Skills Strong interpersonal and presentation skills with the ability to effectively communicate complex clinical data. Confident, persuasive, and comfortable interacting with senior healthcare professionals. Ability to travel extensively (up to 15+ days per month). Why Join Dozee Be part of an innovative, mission-driven company transforming healthcare with AI. Engage with top healthcare professionals and influence product adoption in leading hospitals. Contribute to a company that has already impacted 1 million+ patients and saved over 10 million nursing hours. Qualification : Bachelors or Masters degree in life sciences, healthcare or a related field

Lead Regional Field Marketing Location: Bengaluru Employment Type: Full-time About Us Exotel is the leading full-stack customer engagement platform in emerging markets, recently licensed as a virtual telecom operator to provide end-to-end VoIP telephony services. Founded in 2011, Exotel s cloud-based product suite drives 70 million conversations daily for over 6,000 businesses across India, Southeast Asia, the Middle East, and Africa. Our offerings include: Omnichannel Contact Centre Communication API Suite Conversational AI Platform Exotel has achieved a $50M ARR and successfully raised $100M in Series D funding, winning recognition such as The ET Startup Awards 2022 Comeback Kid. Role Overview We are looking for a Lead for Regional Field Marketing to manage global field marketing initiatives, develop integrated marketing plans, and drive demand and pipeline growth across multiple regions, market segments, and target audiences. You will collaborate closely with sales, product, and marketing teams to execute campaigns and ensure alignment between marketing and sales priorities. Key Responsibilities Lead global field marketing efforts, developing and executing integrated marketing plans to meet demand & pipeline goals. Drive brand awareness and thought leadership across CXO communities and industries. Manage programs such as industry events, webinars, digital marketing, ABM, and customer advocacy to grow pipeline momentum. Partner with sales leadership on territory planning and act as a bridge between sales and marketing. Collaborate with product marketing, content, digital, creative, customer advocacy, and paid media teams to optimize marketing mix across channels. Communicate key campaigns and assets internally and externally, establishing structured feedback loops for campaign GTM success. Conduct analysis, goal reviews, and adjustments quarterly and annually to stay on track for campaign and pipeline targets. Experience: 6 10 years in marketing, ideally with B2B SaaS companies. Proven Track Record: Experience in building, scaling, and optimizing integrated marketing campaigns, preferably globally. People Management: Experience in hiring, mentoring, and leading high-performing teams. Demand Generation Expertise: Ability to drive enterprise segment demand generation. Communication Skills: Strong ability to collaborate and overcommunicate with internal and external stakeholders. Analytical & Strategic Thinking: Use market intelligence and data to develop strategies. Cross-functional Leadership: Experience leading teams across digital marketing, ABM, partner marketing, and other functions. Partner Ecosystem Knowledge: Understanding best practices in partner marketing and co-marketing. Operational Excellence: Responsible for organizational alignment, planning, and budget management. Technical Skills: Deep understanding of campaign management and marketing automation tools. Market Knowledge: In-depth understanding of Indian markets, vendor and agency relationships. Lead high-impact marketing initiatives for a high-growth SaaS company. Collaborate with a global, cross-functional team and drive measurable results. Opportunity to shape marketing strategy, scale programs, and build high-performing teams. Work in a fast-paced, innovative environment with cutting-edge AI and communication solutions. This role is ideal for someone with strong SaaS marketing experience, a strategic mindset, and proven leadership skills to drive regional and global field marketing success.

Operations Executive Location: Bengaluru Work Type: Full-Time Role Summary As an **Operations Executive**, you will be integral in managing day-to-day business operations, ensuring seamless workflows, coordinating across departments, and supporting management in driving organizational success. Key Responsibilities Oversee daily operational activities to ensure efficient workflow and timely task completion. Coordinate with internal teams to facilitate smooth communication and project execution. Monitor operational performance and recommend process improvements to boost efficiency. Maintain accurate records, reports, and documentation related to operations. Assist in developing and implementing policies, procedures, and enhancements. Manage vendor relations, procurement, and inventory tracking as needed. Prepare and present regular operational reports to management. Troubleshoot operational challenges and provide prompt solutions. Requirements Graduate degree in Engineering, Supply Chain, or related fields. 0-1 years of experience in B2B or SaaS implementation preferred. Ability to balance attention to detail with a strategic, big-picture mindset. Strong communication and interpersonal skills to engage diplomatically across all levels. Understanding of customer/client requirements. Excellent soft skills including time management, prioritization, and delegation. Knowledge of Supply Chain Management (SCM) is a plus. Creative thinker with energy to introduce new ideas and innovations. Self-motivated, responsible, and capable of working independently. Highly organized with the ability to manage multiple tasks efficiently. Qualification : Graduate degree in Engineering, Supply Chain or related fields

Job Title: Manager Marketing Location: Bengaluru Experience Required: 6 to 10 years Minimum Qualification: MBA (Marketing/Strategy) B.Tech or M.Tech (Electronics preferred) Key Skills Business Development Marketing Communications Competitive & Market Analysis Strategic Planning B2B Marketing Digital Marketing & Lead Generation Budget & Project Management Marketing Automation Tools Job Summary We are seeking a dynamic and strategic Marketing Manager with 6 10 years of experience, preferably in the industrial electronics or EMS (Electronics Manufacturing Services) sector. The ideal candidate will lead marketing initiatives, manage cross-functional collaboration, and support business growth through market insights, effective campaigns, and customer engagement. Key Responsibilities Drive customer relationship management with strong communication and interpersonal skills. Develop and execute business and marketing strategies aligned with organizational goals. Conduct in-depth market research and competitive analysis to guide decision-making. Plan, implement, and track targeted marketing campaigns to generate quality leads. Manage marketing budgets and ensure cost-effective execution. Oversee digital marketing efforts and work closely with the sales team to align messaging. Manage multiple projects simultaneously while meeting tight deadlines. Utilize marketing automation tools to improve efficiency and reporting. Collaborate with value chain functions including TLS, SCG, QC, and PMG to align marketing efforts. Provide support in contract and project management where required. Preferred Experience Experience in the EMS industry or industrial electronics domain. Strong exposure to B2B sales and marketing strategies. Familiarity with project or contract management processes. Hands-on experience with marketing automation platforms and CRM tools. Qualification : B.Tech or M.Tech (Electronics preferred)

Position: Senior Executive Provider Partnerships Location: Bangalore Experience: 1 4 years Education: Any Graduate Role Overview: We are looking for a detail-oriented and proactive Senior Executive Provider Partnerships to support the verification and maintenance of account details across internal systems and insurance partners. This role is key to ensuring data accuracy, process efficiency, and smooth coordination among stakeholders. Key Responsibilities: Verify and validate documents received from internal teams for account updates. Ensure timely and accurate updating of provider account details. Share account information with insurance companies within agreed TAT (Turnaround Time). Proactively resolve discrepancies or issues related to account detail errors. Coordinate with Medi Assist branches to collect missing or additional documentation. Follow up with internal teams to ensure data completion and issue resolution. Handle grievances and coordinate with stakeholders for timely follow-up and resolution. Maintain daily reports on updated and pending account status. Recommend and support the implementation of process improvements to enhance efficiency. Skills & Qualifications: Proficient in MS Excel, including knowledge of key formulas. Strong attention to detail; able to detect inconsistencies or errors quickly. Meticulous in document verification and data validation. Excellent follow-up and coordination skills to drive tasks to closure. Polite and professional in communication, while being assertive when required. Qualification : Any Graduate

Job Title: Corporate Communications Manager Location: Bangalore, Karnataka, India Department: Marketing Experience Required: 7 10 years About TheMathCompany TheMathCompany (MathCo ) is a global Enterprise AI and analytics firm trusted by Fortune 500 and Global 2000 companies for data-driven decision-making. With our proprietary platform, NucliOS, and a strong culture of innovation and collaboration, we build custom AI solutions to solve complex business problems. We're a people-first organization where curiosity is encouraged, creativity is celebrated, and impact is inevitable. Role Overview As the Corporate Communications Manager, you will drive MathCo s overarching communication strategy shaping our internal narrative, amplifying our employer brand, and positioning us as a thought leader in the industry. This is a high-impact role that balances strategy with execution. You ll lead a team of communication specialists and work closely with senior leadership, HR, marketing, and business teams to craft compelling, consistent, and culturally resonant communications across all key channels. Key Responsibilities Internal Communications Develop and execute a comprehensive internal communications strategy to foster alignment, engagement, and transparency. Create messaging for leadership updates, organizational priorities, cultural milestones, and business wins. Produce and manage content for internal channels including newsletters, town halls, intranet, and leadership communications. Use analytics and feedback to continually improve internal communications effectiveness. Media Relations & Thought Leadership Own and manage relationships with media outlets and journalists in India and North America. Craft and pitch press releases, bylines, feature stories, and leadership thought pieces. Prepare company spokespeople for public appearances and media engagements with briefing documents and coaching. Awards & Recognitions Identify and manage opportunities for industry and employer awards that elevate our brand and showcase our impact. Oversee the entire awards lifecycle from identifying submissions to writing, designing, and packaging entries. Amplify award wins and nominations internally and across external platforms. Talent Branding Partner with Talent Acquisition and the People Success team to strengthen MathCo s employer brand. Create compelling content for external platforms that highlights our workplace, culture, values, and people. Support recruitment marketing with campaigns, collateral, and branding for events such as campus hiring. Team & Stakeholder Management Lead and mentor a team of communication professionals. Collaborate with cross-functional stakeholders to ensure message consistency and alignment across touchpoints. Develop and implement a structured communication calendar and track key KPIs for communications effectiveness. 7 10 years of experience in corporate communications, marketing, or brand roles preferably in a B2B tech, analytics, or consulting environment. Strong leadership skills with experience managing teams and working in a matrixed organization. Exceptional storytelling, writing, and content development abilities across multiple formats and audiences. Demonstrated success in managing internal communications, employer branding, media relations, and award submissions. Strategic thinker with hands-on execution skills, and the ability to operate autonomously in a fast-paced, high-growth environment. Work with some of the brightest minds in enterprise AI and analytics. Play a pivotal role in shaping the voice and narrative of a growing global brand. Enjoy a culture that values people, innovation, and impact. Be part of a journey to "Leave a Mark" on the company, your career, and the industry.

Cloud Architect Bangalore, India Location: Bangalore (Bengaluru) Experience: 8 to 15 Years Industry: IT Software / Cloud Computing Job Summary: We are seeking a seasoned Cloud Architect with deep expertise in designing and implementing secure, scalable cloud solutions across public and private cloud platforms. The ideal candidate will have strong knowledge of enterprise application and integration patterns, cloud-native microservices, and security architecture. Key Responsibilities: Architect and design cloud solutions leveraging AWS, Microsoft Azure, and Google Cloud Platform (GCP) Develop microservices-based applications using Docker and Kubernetes, and deploy them on cloud platforms Define security architectural requirements, including threat modeling, identity and access management, PKI, and secrets management Ensure cloud environments adhere to security protocols, compliance standards, and best practices for authentication and authorization Work with a wide range of cloud services including storage, networking, and security components Apply knowledge of Big Data ecosystems such as Hadoop and NoSQL databases to design scalable data processing architectures Deploy and manage cloud infrastructure using Terraform for infrastructure as code (IaC) Utilize configuration management tools like Puppet, Chef, and continuous integration tools such as Git and Jenkins Collaborate within Agile teams to deliver cloud architecture solutions efficiently Stay updated on emerging open-source technologies and integrate them into cloud architectures when applicable Required Skills & Qualifications: Extensive experience with both public and private cloud technologies Strong understanding of Enterprise Application Patterns and Integration Patterns Hands-on experience with containerization, microservices, and orchestration tools (Docker, Kubernetes) In-depth knowledge of cloud security, including threat modeling and compliance requirements Proficiency in managing cloud infrastructure on AWS, Azure, and/or GCP Familiarity with Big Data platforms and NoSQL databases Skilled in Infrastructure as Code (IaC) tools, especially Terraform Experience with automation and configuration management tools like Puppet, Chef, Git, and Jenkins Comfortable working in Agile development environments Preferred Qualifications: Bachelor s or Master s degree in Computer Science, Information Technology, or related field Relevant cloud certifications such as AWS Certified Solutions Architect, Azure Solutions Architect Expert, or Google Cloud Professional Architect Strong communication skills to articulate complex cloud architectures to diverse stakeholders Lead the design of innovative, secure, and scalable cloud architectures Work with cutting-edge cloud and container technologies in a dynamic environment Opportunity to grow professionally with access to training and certifications Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or related field

PR & Brand Manager Location: Bangalore Experience: 4 - 6 Years About KredX Founded in 2015 with the mission to solve working capital challenges, KredX has grown into India s leading integrated supply chain finance solutions provider. Holding both RBI s TReDS license and IFSCA s ITFS license, KredX is among the few double-licensed entities in India. We power domestic trade financing through our Domestic Trade Exchange (DTX) platform and facilitate cross-border trade financing via our Global Trade Exchange (GTX). Our AI-powered Cash Management Solutions (CMS) automate financial operations for enterprises globally. About the Role We are seeking a strategic and creative PR & Brand Manager to shape and amplify KredX s brand positioning, communications, and thought leadership. You will be instrumental in crafting compelling stories, managing media relations, and delivering consistent messaging across channels to boost brand awareness and market presence. Key Responsibilities Develop and implement data-driven brand strategies that support growth, market expansion, and profitability. Manage production and oversight of digital and print branding materials, maintaining brand consistency. Monitor market trends, competitor activities, and industry shifts to optimize messaging and positioning. Serve as the primary point of contact for external agencies and partners on PR and branding projects. Plan and execute communication strategies aligned with KredX s vision and marketing goals. Create and distribute promotional content including press releases, blog posts, email campaigns, and social media updates. Promote company initiatives such as product launches, leadership announcements, and community engagement. Lead thought leadership content creation for KredX s C-suite executives across multiple platforms. Collaborate closely with marketing, product, and leadership teams to ensure brand alignment. Handle additional PR and branding responsibilities as needed. Requirements 4-6 years of experience in PR, branding, or related fields, preferably in B2B or startup environments. Bachelor s or Master s degree in Communications, Marketing, Journalism, or a related discipline. Skills Excellent verbal and written communication skills. Strong organizational skills with high attention to detail. Ability to manage multiple projects efficiently in a fast-paced environment. Proven experience in media relations, content creation, and executive branding. Self-motivated, proactive, and an effective team player. Qualification : Bachelors or Masters degree in Communications, Marketing, Journalism, or a related discipline.

Principal Engineer, Google Cloud VMware Engine Google - Bengaluru, Karnataka, India Join Google Cloud in Bengaluru, Karnataka, India and play a pivotal role in the Google Cloud VMware Engine (GCVE) team! Our mission is to empower customers to seamlessly move their VMware-based applications to Google Cloud without altering their existing apps, tools, or processes. As a Principal Engineer, you will spearhead the technical strategy for GCVE, driving the development of highly performant and scalable infrastructure with fully redundant and dedicated networking. You will ensure the availability necessary for demanding enterprise workloads and pioneer innovative solutions to dramatically reduce cloud migration timelines. In this critical role, you will lead the execution and delivery of the overall GCVE Systems Design. This includes influencing compute server design, platform architecture, network fabric, large cluster level Service Level Objectives (SLOs), reliability, observability, and alerting. You will also be instrumental in how these systems integrate with the broader Google Cloud Infrastructure and Services. Collaboration with external partners, particularly VMware, to co-create groundbreaking solutions will be a key aspect of this role. Leveraging your deep understanding of emerging cloud technologies, you will address the unique cloud requirements of VMware workloads. Your technical expertise will be crucial in bringing innovative software solutions to market, understanding enterprise workload requirements, and utilizing open source technologies. Google Cloud is dedicated to accelerating every organization's digital transformation. We provide enterprise-grade solutions leveraging Google s cutting-edge technology and developer-friendly tools. Join us as a trusted partner for customers in over 200 countries and territories, enabling their growth and solving their most critical business challenges. Responsibilities: Develop a forward-thinking technical roadmap for the Google Cloud VMware Engine organization, fostering continuous innovation and the implementation of novel systems solutions. Design, build, and deploy highly scalable solutions leveraging Google compute platforms, robust hardware, advanced networking, and sophisticated software infrastructure to deliver exceptional systems for VMware workloads at scale. Collaborate effectively across engineering teams involved in the build, design, and implementation of hardware and software spanning infrastructure domains such as platforms, server architecture, compute, storage, networking, and data analytics. Influence and establish best engineering practices for managing robust and scalable systems to proactively address exponential market demand. Provide technical leadership for cloud developer technology within Google and manage collaborations with cross-functional Engineering teams to optimize the adoption of Google Cloud Platform capabilities, both internally and for the broader cloud industry. Minimum Qualifications: Bachelor's degree in Computer Science, Electrical Engineering, or equivalent practical experience. 15 years of experience in hardware and software design, data structures, and algorithms. Preferred Qualifications: Master's degree. Proven experience in delivering successfully within stipulated timelines. Demonstrated experience in successfully building software and large-scale distributed systems. Comprehensive understanding of private and public cloud design considerations and limitations in virtualization, global infrastructure, hypervisor technologies, networking, data storage, and security. Exceptional ability to work cross-functionally, partnering effectively with groups such as Sales, Engineering, Product Management, Product Marketing, UX, and UI, skillfully brokering trade-offs with stakeholders and understanding their diverse needs. Excellent narrative and storytelling skills with a proven ability to drive usage, adoption, and market momentum. Qualification : Bachelor's degree in Computer Science, Electrical Engineering, or equivalent practical experience.

Job Title: Software Developer Location: Bengaluru, India Company: IBM Consulting Introduction A career in IBM Consulting is built on long-term relationships and close collaboration with clients across the globe. As a part of our team, you will work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative companies in the world. Your ability to accelerate impact and drive meaningful change for clients is enabled by our strategic partner ecosystem and robust technology platforms across the IBM portfolio. In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we offer deep technical expertise to public and private sector clients worldwide. Our centers provide locally based skills and technical expertise, driving innovation and adoption of cutting-edge technology. Role and Responsibilities As a Software Developer, you will be a key part of the software development lifecycle, participating in design, code implementation, testing, and ongoing support. Your efforts will contribute to creating solutions that accelerate your clients' hybrid cloud and AI journeys. Your primary responsibilities include: Proficient Software Development with Microsoft Technologies: Demonstrate your expertise in Microsoft technologies, delivering high-quality code and ensuring efficient application performance. Collaborative Problem-Solving and Stakeholder Engagement: Work closely with stakeholders to understand product requirements, proactively addressing challenges with innovative software solutions. Agile Learning and Technology Integration: Stay updated with the latest Microsoft technologies, continuously learning and integrating new knowledge to improve development processes and product features. Required Education Bachelor s Degree in Computer Science or a related field. Preferred Education Master s Degree in Computer Science or a related field (preferred but not required). Required Technical and Professional Expertise Microsoft Power Platform Expertise: Drive Power Platform implementations through all project phases, including discovery, definition, build, testing, and deployment. Experience with Microsoft Power Platform: 3 to 4 years of experience designing Power Platform implementations using best practices and governance standards. Hands-on Experience with Power Platform Suite: Expertise in using the Microsoft Power Platform suite (Power Apps, Power BI, Power Pages, Power Automate, Virtual Agents, AI Builder in Power Apps), and extending/customizing Microsoft apps and services like Teams, Dynamics 365, Excel, and Word. Custom Business Apps Development: Experience designing and developing custom business apps such as Canvas Apps, SharePoint Form Apps, Model Driven Apps, and Power Pages. Microsoft Dataverse Expertise: Hands-on experience working with Microsoft Dataverse to manage and store data for apps built on the Power Platform. Preferred Technical and Professional Experience Advanced Microsoft Power Platform Suite Experience: Extensive experience with the full Microsoft Power Platform suite (Power Apps, Power BI, Power Automate, Virtual Agents, AI Builder) to design, develop, and deploy solutions. Custom App Development Expertise: Additional experience in designing and developing custom apps for business processes, extending Microsoft services and integrating new business functionalities. Data Integration and Management: Proficient in utilizing Microsoft Dataverse for data management and integration within business applications. About IBM Consulting IBM Consulting is a global leader in business and technology transformation, offering innovative services across strategy, experience, technology, and operations. With deep industry expertise, we partner with the most valuable companies in the world to help them evolve and drive growth. At IBM Consulting, we believe in the responsible use of technology to help people, partners, and the planet. Qualification : Masters Degree in Computer Science or a related field (preferred but not required).

Job Title: Associate Software Developer Location: Bengaluru, India Company: IBM Consulting Introduction A career in IBM Consulting is rooted in long-term relationships and close collaboration with clients globally. You will work with visionaries across multiple industries to improve hybrid cloud and AI journeys for the most innovative and valuable companies in the world. Your ability to accelerate impact and create meaningful change for your clients is supported by our strategic partner ecosystem and robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge are the foundation of success in IBM Consulting. In this role, you ll be encouraged to challenge the norm, explore ideas beyond your direct responsibilities, and come up with creative solutions that result in groundbreaking impacts for a broad network of clients. Our culture of evolution and empathy focuses on long-term career growth and development, providing opportunities to grow in an environment that embraces your unique skills and experiences. You ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we provide deep technical and industry expertise to both public and private sector clients around the world. Our delivery centers enable clients to access locally-based skills and technical expertise, helping drive innovation and the adoption of new technology. Your Role and Responsibilities As an Associate Software Developer at IBM, you will work with clients to co-create solutions for major real-world challenges using best practice technologies, tools, techniques, and products. You will be responsible for translating system requirements into the design and development of customized systems. Your responsibilities will include: System Architecture & Development: Work across the entire system architecture to design, develop, and support high-quality, scalable products and interfaces for clients. Collaboration & Technical Specifications: Collaborate with cross-functional teams to understand project requirements and define technical specifications, particularly for generative AI projects. Design Thinking: Employ IBM s Design Thinking methodology to create products that offer an excellent user experience while ensuring high performance, security, quality, and stability. Database and Framework Expertise: Work with a variety of relational databases (e.g., SQL, Postgres, DB2, MongoDB), operating systems (e.g., Linux, Windows, iOS, Android), and modern UI frameworks (e.g., Backbone.js, AngularJS, React, Ember.js, Bootstrap, and JQuery). Product Development: Create mockups, UI components, algorithms, and data structures as part of delivering viable products for clients. Required Education Bachelor s Degree in Computer Science, Software Engineering, or a related field. Preferred Education Master s Degree in Computer Science, Software Engineering, or a related field (preferred, but not required). Required Technical and Professional Expertise Experience: 3-5 years of professional experience in software development. Technical Solution Translation: Ability to translate business requirements into technical solutions. Open Source Technologies: Familiarity with working in Open Source environments and technologies, particularly Python and Django. Web Services & Frameworks: Exposure to web services, application frameworks, and databases. Cloud Platforms: Familiarity with cloud platforms such as AWS, Azure, IBM Cloud, and Google Cloud. Generative AI Knowledge: Exposure to generative AI methodologies and ethical considerations in AI development. Preferred Technical and Professional Experience Full-Stack Development: Flexibility to work across architecture, building both front-end and back-end solutions. Code Quality and Automation: Help maintain and improve code quality, organization, and automation processes. Version Control: Proficiency in using Git repositories for version control and collaborative development. About IBM Consulting IBM Consulting is IBM s global consulting and professional services business, recognized for its market-leading capabilities in business and technology transformation. With deep industry expertise, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are driven by the power of collaboration, aiming to accelerate clients' business success. At IBM Consulting, we believe in the responsible use of technology to help people, partners, and the planet. Qualification : Masters Degree in Computer Science, Software Engineering, or a related field (preferred, but not required).

Job Title: Technical Consultant - Identity & Access Management Location: Bengaluru, India Company: IBM Consulting Introduction At IBM Consulting, we build long-term relationships and work closely with clients across the globe. As a Technical Consultant - Identity & Access Management (IAM), you'll collaborate with visionaries across multiple industries to help clients improve their hybrid cloud and AI journeys. With the support of IBM s technology platforms, including IBM Software and Red Hat, you will help accelerate the impact and transformation of the most innovative and valuable companies in the world. You ll work in our Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to public and private sector clients. Our centers offer clients locally based skills and technical expertise to drive innovation and adopt new technology. IBM Consulting fosters a culture of evolution and empathy, providing long-term career growth and development opportunities. Your Role and Responsibilities As a Technical Consultant - Identity & Access Management (IAM), you will specialize in CyberArk Privileged Access Management (PAM) solutions, helping our clients design and implement best-in-class identity and access management infrastructures. You will work with both internal teams and clients to design, deploy, and optimize CyberArk solutions that secure their critical systems and applications from unauthorized access. Key Responsibilities: CyberArk Deployment: Lead the design, implementation, and enhancement of CyberArk PAM solutions, including High-Level Design (HLD) and Low-Level Design (LLD). Collaborate with internal project teams and clients to deploy and further develop the CyberArk PAM solution, ensuring adherence to security policies and best practices. Provide clear and concise documentation for design, deployment, and enhancement activities. Security Policy & Governance: Assist clients in creating and enforcing security policies to manage privileged access to applications and platforms. Ensure alignment with Identity & Access Management (IDAM) best practices and governance standards. Solution Architecture & Design: Design and deliver high-quality security architectures for CyberArk PAM solutions, meeting customer requirements and deadlines. Help clients build secure infrastructures by defining policies and implementing security measures to protect systems and data. Consulting Engagement: Manage consulting engagements and deliver technical solutions, ensuring the deployment of CyberArk PAS components such as EPV, CPM, PVWA, PSM, PSMP, OPM, and PTA. Provide guidance on integrating Active Directory (AD) with CyberArk solutions. Develop custom connectors using automation tools like AutoIT scripts. Required Education Bachelor's Degree in a relevant field (e.g., Computer Science, Information Security, or related discipline). Required Technical and Professional Expertise 2+ years of experience working with CyberArk Privileged Access Solutions (including end-to-end implementation, design, and architecture). Hands-on expertise in deploying CyberArk PAS components (EPV, CPM, PVWA, PSM, PSMP, OPM, PTA). Strong understanding of Active Directory (AD) integration with CyberArk solutions. Experience in Identity & Access Management (IDAM) and governance. Ability to develop custom connectors using automation tools like AutoIT. Excellent problem-solving and consulting skills, with the ability to manage complex engagements. Preferred Technical and Professional Experience Experience with Okta ASA, Ping, Saviynt, ForgeRock, or other IAM solutions. Proficiency in JavaScript and frameworks like Angular. Expertise in directory technologies (e.g., AD, Azure AD, LDAP). Knowledge of enterprise web technologies, cloud architectures, and hybrid environments. Familiarity with cloud infrastructures and identity lifecycle management processes. Proven experience working in teams, meeting deadlines, and mentoring colleagues. About IBM Consulting IBM Consulting is a global leader in business and technology transformation. We combine strategy, experience, technology, and operations expertise to help companies drive innovation and improve business outcomes. Our people focus on collaboration to accelerate clients success, ensuring responsible use of technology to benefit people, partners, and the planet. Join us as a Technical Consultant - Identity & Access Management, where you will have the opportunity to work with leading-edge technologies and make a real impact on the cybersecurity landscape.

Azure Data Engineer IBM Consulting Client Innovation Center Location: Bengaluru, India Experience: 7+ Years (Minimum 4+ Years in Azure Technologies) Job Type: Full-Time Education Required: Bachelor s Degree (Master s preferred) Introduction: Join IBM Consulting at our Client Innovation Center in Bengaluru, where we deliver deep technical and industry expertise to a wide range of public and private sector clients. Our delivery centers focus on innovation, agility, and adoption of next-gen technologies to transform businesses locally and globally. Your Role & Responsibilities: Design and develop scalable data engineering solutions on Microsoft Azure. Build, optimize, and manage data pipelines and ETL workflows using tools like Azure Data Factory, ADLS, and Databricks. Write clean, efficient code using PySpark, PL/SQL, and Spark SQL. Integrate and manage data from various sources, both structured and unstructured. Work with SQL, Postgres, Cassandra, and Cosmos DB. Utilize Azure services such as Stream Analytics, SQL DW, Azure Functions, ARM Templates, and Analysis Services. Implement and maintain serverless architectures for modern data solutions. Ensure high-quality data delivery, security, and compliance across systems. Collaborate across teams and contribute to solution design, code reviews, and documentation. Required Skills & Experience: Bachelor s degree in Computer Science, Information Systems, or related technical field. 7+ years total experience in Data Engineering, with 4+ years in Azure-based data projects. Strong hands-on experience with: Azure Data Factory, Data Lake (ADLS), Databricks Programming: Python, PySpark, PL/SQL, Spark SQL Databases: SQL, Postgres, Cassandra, Cosmos DB Solid grasp of data warehousing, relational databases, and cloud-based architectures. Familiarity with version control tools like Git and CI/CD pipelines. Preferred Skills & Qualifications: Master s Degree in a relevant field. Experience with: ARM Templates, Azure Functions, Serverless Architectures Object-oriented scripting languages (Python, Scala, etc.) Excellent problem-solving and communication skills. Ability to work in a fast-paced environment and collaborate effectively with teams and stakeholders. What You ll Get: Work on high-impact, global projects with cutting-edge Azure technologies. Be part of a collaborative and forward-thinking IBM team. Opportunities for professional growth, upskilling, and certifications. A dynamic work culture focused on innovation, agility, and client success. Join us in Bengaluru and be part of IBM s journey in shaping the future of data engineering. Qualification : Bachelors degree in Computer Science, Information Systems, or related technical field.

Infrastructure Specialist Cloud Application Operations Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Mid to Senior-Level Industry: IT Consulting / Cloud Infrastructure Company: IBM Consulting Client Innovation Center Introduction: At IBM Consulting, your career is powered by collaboration, innovation, and the opportunity to work with visionary clients across industries. You'll be part of a global team committed to driving transformation across hybrid cloud and AI. Backed by our cutting-edge technology and strong ecosystem of strategic partners, you'll help shape the future of cloud operations. In this role, you will be based out of one of our IBM Client Innovation Centers in Bangalore, delivering localized skills and deep technical expertise to clients in both the public and private sectors. Your work will help clients adopt next-gen technologies and innovate faster. Your Role & Responsibilities: Provide technical operations support for cloud-based applications, middleware, DevOps processes, security systems, and infrastructure components. Manage Application ID provisioning and access control in accordance with client standards. Enable infrastructure elasticity by implementing auto-scaling mechanisms to optimize resources based on business needs. Collaborate with global teams to ensure seamless incident management, change control, and service delivery. Share expertise and assist in training peers on technical and procedural workflows. Support business continuity by managing Disaster Recovery (DR) protocols and executing manual failovers when needed. Prepare and present daily, weekly, and monthly integrated service management reports summarizing infrastructure health and operations. Required Skills & Experience: Bachelor's degree in Computer Science, Information Technology, or a related field. Strong communication, collaboration, and teamwork skills. Experience working in technical support or cloud operations environments. Familiarity with application support, DevOps workflows, middleware, and security in cloud ecosystems. Ability to train team members on both procedural and technical topics. Preferred Qualifications: Master s degree in a relevant field is a plus. In-depth understanding of Platform-as-a-Service (PaaS) environments, high availability (HA) infrastructures, and load balancer configurations. Experience with service reporting, performance monitoring tools, and integrated ITSM frameworks. Be a part of a global innovation leader. Work on challenging and impactful projects that influence industries. Collaborate in a culture of growth, continuous learning, and mentorship. Enjoy a dynamic work environment with a strong emphasis on client success and personal development. Apply now and become part of IBM s journey to reshape the future of infrastructure and application support. Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field.

Technical Consultant - Security Intel & Operations Consulting Services Location: Bangalore, Karnataka, India Job Type: Full-Time Experience Level: Senior Introduction: At IBM Consulting, we believe that work is more than just a job it's a calling. In the role of Technical Consultant - Security Intel & Operations, you will be part of our Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to both public and private sector clients across the globe. Our team helps clients to innovate, adopt new technologies, and improve their security posture. Your Role and Responsibilities: As a Senior SOC Analyst working within the 24/7 Cyber Fusion Center (CFC), your role will involve the proactive monitoring, triaging, analyzing, and escalating incidents in client environments. You will be tasked with utilizing various cyber operations tools and technologies to analyze data, detect security threats, and mitigate risks. Your expertise will contribute to maintaining the security integrity of client systems and ensuring efficient incident response. Key Responsibilities: Incident Monitoring & Analysis: Monitor and analyze security events using various cybersecurity tools like SIEM, IDS/IPS, Firewalls, network traffic logs, cloud platforms, and SOAR solutions to detect potential threats and mitigate risks. Perform event correlation using multiple data sources to understand the nature of security incidents and determine their impact on client environments. Threat Detection & Mitigation: Analyze alerts to identify active threats, perform root cause analysis, and apply appropriate mitigation techniques for both structured and unstructured environments. Evaluate security incidents across AWS and Azure environments, analyzing system, network, and email security events. Proactive Cybersecurity Measures: Conduct root cause analysis of security events and recommend actions to address vulnerabilities. Contribute to the development and constant improvement of SOC runbooks and playbooks to optimize security operations. Collaboration & Reporting: Work closely with cross-functional teams to escalate critical incidents and provide daily summary reports on activities relevant to cyber operations. Lead discussions on incident trends, perform cyber operations trend analysis, and report on findings to ensure continuous security enhancement. Continuous Improvement: Recommend improvements to automations, alert fidelity, and security controls to improve security efficacy and response time. Engage in team meetings, calls, and chats, contributing technical insights to enhance security strategies and tactics. Required Education and Experience: Education: Bachelor s Degree in Computer Science, Information Technology, Cybersecurity, or related fields. A Master s Degree is preferred but not required. Experience: Extensive experience working as a SOC Analyst or similar cybersecurity roles, especially in a 24/7 security operations center environment. Proficient in event analysis, log analysis, and network event management. Hands-on experience with cloud environments such as AWS and Azure, with a focus on cybersecurity threats and mitigations. Solid understanding of TCP/IP network security, modern attack techniques, exploitation methods, and operating system security. Preferred Technical and Professional Experience: Security Tools & Platforms: Experience with CyberArk, Azure SSO, and other enterprise security technologies. Knowledge of enterprise web technologies and cutting-edge security infrastructures. Familiarity with security automation tools and best practices for improving alert fidelity and security controls. Advanced Event & Threat Analysis: Proven ability to perform high-quality triage and in-depth analysis of security alerts. Experience in documenting incidents and escalating critical issues with appropriate cyber operations reports. Communication & Collaboration: Strong verbal and written communication skills, with the ability to convey complex security concepts to both technical and non-technical stakeholders. Ability to actively contribute to team discussions, runbook creation, and security playbook updates. Global Impact: Join a globally recognized team working at the forefront of cybersecurity, helping to shape the future of digital security. Career Development: IBM offers a strong focus on professional growth, offering learning opportunities, certifications, and exposure to the latest security technologies. Collaborative Culture: Be part of a collaborative and dynamic team, working together to tackle the most pressing security challenges faced by businesses around the world. If you are ready to contribute to the security and resilience of leading global organizations, we invite you to apply and be a part of our forward-thinking security team at IBM Consulting. Qualification : Bachelors Degree in Computer Science, Information Technology, Cybersecurity, or related fields.

Job Title: Test Specialist - Middleware Testing Practitioner Introduction: As part of our IBM Consulting Client Innovation Centers (Delivery Centers), you will play a crucial role in delivering deep technical and industry expertise to a wide range of public and private sector clients across the globe. These centers provide locally-based skills to help drive innovation and adoption of new technologies. As a Test Specialist at IBM, your analytical and technical abilities will directly contribute to the quality of the software we deliver. In an agile environment, you ll help elevate each iteration through your testing expertise, ensuring the best possible outcomes for IBM and its clients. Whether the testing is manual, automated, or cognitive, you ll be at the forefront of delivering high-quality software solutions. Your Role and Responsibilities: Middleware Testing Practitioner: Design, build, and deploy effective testing solutions that minimize manual effort throughout the testing process. Automated Testing: Apply automated tools to support testing activities across all phases of the Software Development Life Cycle (SDLC). Tool Recommendations: Support the test team by recommending and implementing tools and processes for automating other testing activities, including test management, reporting, test data generation, and defect management. Required Technical and Professional Expertise: Experience: 4+ years of experience in SDET (Software Development Engineer in Test) and testing. Web Technologies: Solid knowledge of Internet/Web Technologies. Testing Tools: Experience with tools like SOAP UI, CA Lisa, ParaSoft, or similar tools. Proficiency in Rest Assured or other API Test Automation Frameworks. Middleware Expertise: Knowledge of WebSphere MQ and IBM Integration Bus (IIB) (good to have). Coding Skills: Excellent coding skills in JavaScript or Java. Preferred Technical and Professional Expertise: Database Knowledge: Experience in understanding data models and writing database queries, with knowledge of NoSQL platforms. Automation Strategy: Experience designing and implementing test automation strategies for distributed systems. Production Issue Resolution: Ability to solve/debug production issues by collaborating with remote teams across different verticals (QA, Dev, PM, Operations). Stub and Mock Data: Understanding of automation testing using stub and mocked data from integrated systems. Innovation: Work at the cutting edge of technology, helping drive advancements in software testing and middleware solutions. Global Impact: Your work will have a direct impact on IBM s global success and the software quality delivered to our clients. Continuous Learning: Gain access to IBM s vast resources and opportunities for professional growth, including the latest tools and technologies in testing and software development. Collaborative Culture: Join a dynamic, inclusive team of experts where your contributions and ideas are valued. If you are passionate about software testing, eager to innovate with cutting-edge technologies, and ready to make a global impact, join us at IBM and help shape the future of software quality and middleware solutions.

Job Title: Associate Infrastructure Specialist - IBM Consulting Introduction: As part of the IBM Consulting Client Innovation Centers (Delivery Centers), you'll play a pivotal role in delivering technical and industry expertise to a diverse range of public and private sector clients around the world. These centers offer locally-based skills and expertise, driving innovation and the adoption of new technologies. In this role, you'll join IBM Consulting through our world-class Associate Program designed for university hires. As an Associate at IBM Consulting, you'll have the opportunity to collaborate with a wide variety of clients globally, solving complex business and technical problems. Our clients technical and business needs are ever-evolving, and we re hiring motivated, talented individuals who believe no challenge is too great to overcome. With industries like transportation, energy, insurance, banking, and healthcare rapidly adapting to new technologies, you ll be at the forefront of helping our customers navigate these changes. As an Infrastructure Specialist, you ll help clients choose the best solutions whether on-premises, off-premises, or hybrid ensuring their infrastructure keeps pace with modern demands. Your Role and Responsibilities: Problem Identification & Resolution: Identify business problems, understand customer issues, and provide solutions to resolve them effectively. Service Improvement: Evaluate recurring issues and develop permanent solutions to ensure smooth, ongoing operations. Troubleshooting & Design Fixes: Troubleshoot technical issues and design flaws, working to resolve them and enhance system functionality. Teamwork & Individual Contributions: Work both independently and as part of a team to ensure timely delivery of high-quality solutions. Required Technical and Professional Expertise: Education: BE/B.Tech in any stream, M.Sc. (Computer Science/IT), M.C.A. Experience: 3-5 years of hands-on experience in infrastructure management and cloud technologies. Azure Expertise: Proficiency with Azure IAAS, PAAS, and SAAS services, including:Virtual Machines (VM), Storage Accounts, Load Balancer, Application Gateway, VNET, Route Tables, Azure Bastion, Disaster Recovery, Backup, NSG, Azure Update Manager, Key Vault. Experience with Azure Web Apps, Function Apps, Logic Apps, Azure Kubernetes Service (AKS), Docker, Event Hub, Redis Cache, Service Mesh, Istio, App Insight, Databricks, Active Directory (AD), DNS, Log Analytics Workspace, ARO (Azure Red OpenShift). Orchestration & Containerization: Proficient in Docker, Kubernetes, and RedHat OpenShift. Security Management: Experience in Firewall Management, including FortiGate firewall configuration and management. Preferred Technical and Professional Expertise: Cloud Monitoring Tools: Experience with cloud-native monitoring tools such as CloudWatch, CloudTrail, Azure Monitor, Activity Log, vROps, and Log Insight. Server Management: Experience managing and monitoring servers (Windows, Linux, AIX, AWS Linux, Ubuntu Linux). Storage Management: Expertise in storage monitoring and management, including Blob storage, S3, EBS, backups, recovery, and snapshots. Innovation: Work at the cutting edge of technology, helping global businesses adopt and integrate innovative solutions. Global Impact: Your work will have a direct impact on how industries around the world are evolving and leveraging new technologies. Career Growth: Gain access to IBM s resources, professional development programs, and career advancement opportunities. Collaborative Culture: Join a dynamic and diverse team where collaboration, mentorship, and learning are at the forefront of everything we do. If you re ready to embark on an exciting career in infrastructure management, apply to join IBM Consulting and contribute to shaping the future of technology for industries worldwide! Qualification : BE / B Tech in any stream, M.Sc. (Computer Science/IT) / M.C.A

Job Title: Application Developer - ETL and Data Management Introduction: In this role, you ll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we provide deep technical and industry expertise to a wide range of public and private sector clients globally. Our delivery centers leverage locally-based skills to help clients drive innovation and the adoption of new technologies. A career in IBM Consulting is built on long-term relationships and close collaboration with clients across the world. You will work with leaders across industries to improve the hybrid cloud and AI journeys for some of the most innovative and valuable companies worldwide. Your ability to make a meaningful impact for clients is enabled by our strategic partner ecosystem and robust technology platforms, including Software and Red Hat. Curiosity and a constant quest for knowledge are key to success in IBM Consulting. In your role, you ll be encouraged to challenge the norm, explore new ideas, and come up with creative solutions that result in groundbreaking impact for a wide network of clients. Our culture is built on evolution and empathy, focusing on long-term career growth and development in an environment that values your unique skills and experience. Your Role and Responsibilities: ETL Workflow Development: Develop and implement ETL workflows by creating ETL jobs, and data models in datamarts using technologies such as Snowflake, DBT, Unix, and SQL. Batch Processing Redesign: Redesign Control M Batch processing for ETL job builds to run efficiently in a production environment. System Evaluation and Improvement: Study the existing system to evaluate its effectiveness and design new systems to improve workflow efficiency. Business Program Analysis & Support: Perform requirements identification, business program analysis, testing, and system enhancements while providing production support. Agile Environment: Work effectively in an Agile environment and gain familiarity with tools such as JIRA and SharePoint. Client Interaction: Good written and verbal communication skills are essential as you will interact directly with client counterparts to understand requirements and provide solutions. Required Technical and Professional Expertise: Experience: A minimum of 3 years of experience in developing ETL applications, implementing workflows, and creating data models using Snowflake, DBT, Unix, and SQL technologies. Agile Environment: Strong understanding of working in an Agile environment and proficiency in tools like JIRA and SharePoint. Problem-Solving Skills: Ability to manage change and proven time management skills. Strong interpersonal skills to contribute effectively to team efforts. Continuous Learning: Stay up-to-date with technical knowledge by attending educational workshops and reviewing relevant publications. Preferred Technical and Professional Expertise: ETL Development: Experience in developing triggers, functions, and stored procedures to support ETL workflows. Impact Analysis: Assist with impact analysis of changing upstream processes on the Data Warehouse and reporting systems. ETL & Reporting Support: Participate in the design, testing, support, and debugging of new and existing ETL and reporting processes. Data Profiling & Troubleshooting: Perform data profiling and analysis using a variety of tools, troubleshoot and support production processes, and maintain documentation. Innovation: Be part of a team that drives global change and leverages cutting-edge technologies to solve complex problems. Growth: Gain access to continuous learning and career development opportunities to further your expertise in data management and cloud technologies. Collaboration: Work with a diverse team in a collaborative environment that values new ideas and creative solutions. Global Impact: Your work will contribute to improving business operations and technological advancements for clients around the world. If you're passionate about driving innovative solutions, working with a variety of clients, and continuously evolving your skills, IBM Consulting is the perfect place for you to advance your career.

Job Title: Application Developer - IBM Consulting Introduction: As an Application Developer in one of IBM's Consulting Client Innovation Centers (Delivery Centers), you'll be at the forefront of delivering deep technical expertise to both public and private sector clients worldwide. Our delivery centers offer locally based skills that drive innovation and facilitate the adoption of new technologies. At IBM, your role will involve transforming business requirements into code, contributing to the development of customized systems in an agile environment. By leveraging the latest tools, technologies, and education, you will help accelerate IBM's and its clients' digital transformations globally. Your work will integrate seamlessly with enterprise systems, creating solutions that drive innovation and business success. This is an exciting opportunity to make a global impact while advancing your career in one of the world's leading technology companies. Your Role and Responsibilities: Solution Design & Development: Address functional needs by designing and developing solutions using multiple technologies, converting high-level designs into functional and technical specifications. Application Support & Performance: Provide functional support services to ensure applications meet customer performance, availability, service level agreements (SLAs), and satisfaction targets. Project Management & Governance: Ensure adherence to project management practices and processes such as software application development, testing, service management, change management, and root cause analysis (RCA). Project Execution: Plan and manage medium to large-scale, complex, integrated application or platform projects, ensuring they are executed effectively within scope, timeline, budget, and quality parameters. Best Practices & Design Reviews: Define and promote coding best practices within your team. Perform design reviews to ensure the robustness and quality of the developed solutions. Required Technical and Professional Expertise: Languages & Frameworks: Proficiency in Java 8 and above, Spring Boot, and REST API Design & Development. Database & ORM: Experience with Spring Data/JPA/Hibernate and working knowledge of databases such as SQL Server/DB2. Containerization & Orchestration: Expertise in Docker, container orchestration platforms like OpenShift or Kubernetes. Messaging Systems: Familiarity with messaging platforms such as RabbitMQ and Kafka. CI/CD: Experience with continuous integration and continuous deployment tools such as Azure DevOps and Drone.io. Monitoring & Alerting: Knowledge of monitoring and alerting systems like AppDynamics and Prometheus. Preferred Technical and Professional Expertise: Log Management & Visualization: Experience with the ELK Stack (Elasticsearch, Logstash, Kibana) for log management and analysis. Data Visualization & Monitoring: Familiarity with Grafana for data visualization. Cloud Computing: Experience with AWS and cloud-based application deployments. Innovative Culture: At IBM, you ll work with cutting-edge technologies that are transforming industries globally. Global Impact: Your work will directly contribute to the success of clients worldwide by delivering impactful solutions. Career Growth: Gain access to professional development programs, training, and mentorship that will accelerate your career. Dynamic Work Environment: Join a diverse, collaborative team where creativity and new ideas are highly encouraged. If you're passionate about developing innovative solutions, transforming business needs into code, and working with the latest technologies, apply today to join IBM Consulting and make a significant global impact.

Customer Success Manager Location: Bengaluru Experience: 10+ Years About Saviynt Saviynt is an identity authority platform designed to power and protect the digital workplace. In an era of rapid digital transformation and increasing cyber risks, organizations need solutions that balance security with agility. Saviynt s Enterprise Identity Cloud offers unparalleled visibility, control, and intelligence, enabling businesses to defend against threats while providing users with the right access at the right time. Role Summary As a Customer Success Manager (CSM), you will be responsible for ensuring customer loyalty, satisfaction, and adoption of Saviynt s innovative products and services. Using a customer-centric approach, you will drive value-based outcomes, oversee adoption strategies, and facilitate customer expansion opportunities. Your ultimate goal is to ensure customer success, leading to higher retention, increased adoption, and a strong customer advocacy network. Key Responsibilities Customer Relationship Management Serve as the primary point of contact for customers post-implementation. Develop and maintain deep, trusted relationships with key stakeholders. Act as a customer advocate, gathering feedback and driving improvements. Subscription & Adoption Strategy Monitor customer health and proactively address adoption barriers. Manage the subscription renewal pipeline, ensuring high retention rates. Educate customers on new features and releases to drive adoption. Collaboration & Problem-Solving Work closely with Sales, Implementation Partners, and Cross-Functional Teams to enhance customer experience. Conduct regular health checks, resolve adoption challenges, and ensure smooth issue resolution. Lead customer meetings, track action items, and drive timely execution. Continuous Improvement & Growth Identify upsell and cross-sell opportunities to drive revenue expansion. Provide insights into product utilization trends and recommend improvements. Support process improvement initiatives to enhance customer success operations. What You Bring Bachelor s degree in Computer Science, Engineering, or a related field 10+ years of experience in customer-facing roles such as Customer Success, Account Management, or Professional Services Experience in Identity & Access Management (IAM), Cybersecurity, and Compliance (preferred) Strong knowledge of cloud, hybrid, and on-premise IT architectures Ability to translate complex technical concepts into business-friendly language Proven ability to manage relationships and navigate challenging customer interactions Experience in fast-paced, high-growth SaaS environments Availability to engage with customers during North America hours Be part of a high-growth, industry-leading identity security company Work on cutting-edge IAM solutions that power global enterprises Collaborate with a passionate, customer-driven team Enjoy a dynamic, flexible, and inclusive work environment Saviynt is an equal opportunity employer, and we welcome applicants from diverse backgrounds. Join us in shaping the future of identity security!