QA Process Improvement Jobs in Bengaluru

704 Jobs Found

CO

Director Quality Engineer

Coindcx

15-20 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Director Quality Engineering Experience: 15 20 years Location: Bengaluru Team: Engineering About CoinDCX At CoinDCX, we believe Change Starts Together. We are on a mission to make Web3 accessible to all, building cutting-edge products that solve real-world challenges in security, scalability, and user accessibility. In just six years, we ve transformed from India s first crypto unicorn to a platform serving over 125 million users worldwide. As we accelerate Web3 adoption, we are looking for visionary leaders to help us maintain world-class quality and performance standards. Role Overview As Director of Quality Engineering, you will lead and scale our QA and Performance Engineering functions to ensure the reliability, scalability, and security of our fintech products. You ll be responsible for driving the quality strategy across large-scale distributed systems and building a high-performing team passionate about excellence. What You ll Do Leadership & Strategy Lead and grow a team of 50+ QA, automation, and performance engineers. Define and execute a long-term quality engineering strategy aligned with business goals and regulatory requirements. Foster a culture of ownership, accountability, and continuous improvement. Quality Engineering Champion an automation-first approach across functional, regression, and integration testing. Oversee end-to-end validation for core product flows including trading, payments, custody, and compliance. Own testing strategies for microservices architectures and high-throughput APIs. Performance & Scalability Lead performance testing initiatives designed to support systems handling over 1 million TPS with sub-50ms latency. Develop frameworks for continuous performance benchmarking and capacity planning. Collaborate with SRE, DevOps, and Product Engineering to identify and mitigate performance bottlenecks. Non-Functional Testing Ensure comprehensive coverage for reliability, availability, failover, disaster recovery, and security. Drive chaos testing, fault injection, and compliance-related quality assurance processes. Collaboration & Stakeholder Management Partner with Product, Platform, Security, and Compliance teams to align quality standards with regulatory mandates. Provide executive reporting on quality, system resilience, and risk metrics. Influence cross-functional adoption of best practices in testing and release validation. What You Bring Experience 15+ years in QA and Performance Engineering, with at least 5 years in senior leadership roles. Proven experience managing large, high-growth fintech or financial services engineering teams (50+ members). Technical Expertise Deep expertise in testing large-scale distributed systems. Strong knowledge of performance, load, stress, soak, and chaos testing frameworks. Familiarity with cloud-native environments (AWS, Kubernetes), CI/CD pipelines, and observability tools. Domain Knowledge Extensive background in fintech or financial services (trading, payments, banking). Strong understanding of regulatory and compliance requirements in financial applications. Leadership & Soft Skills Exceptional people leadership, mentoring, and organizational scaling capabilities. Excellent stakeholder management with the ability to influence senior engineering and business leaders. Strategic, data-driven decision-making mindset. You re passionate and constantly curious about Web3 and Virtual Digital Assets (VDA). You act with ownership, drive excellence, and focus on measurable impact. You embrace a We over Me philosophy empowering your team as you grow. Change excites you and fuels your innovation mindset. You think beyond limits, challenging the status quo to push boundaries. Perks That Empower You Design Your Own Benefit: Personalize your perks to fit your lifestyle whether it s tech, travel, or pets, your priorities come first. Unlimited Wellness Leaves: Take time off as needed to recharge your health matters most. Mental Wellness Support: Access free counseling, expert sessions, workshops, and social events to stay balanced. Bi-Weekly Learning Sessions: Sharpen your skills and stay current with ongoing industry trends and knowledge. Join Us If you re ready to lead a high-impact team and help build the future of Web3 quality engineering we want to HODL you on our team!

Director Quality Director quality Quality director Engineer
NO

Procurement Engineer

Novel Office

0-3 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Procurement Engineer Location: Bengaluru Experience: 0 3 Years Education: Bachelor's Degree in Civil Engineering (Mandatory) Role Overview: We are seeking a detail-oriented and technically proficient Procurement Engineer to support the coordination of material procurement activities for construction and infrastructure projects. This role bridges the gap between engineering and procurement teams, ensuring that all materials meet technical specifications, are cost-effective, and are delivered on schedule. Key Responsibilities: Technical Procurement Coordination Translate technical drawings and Bill of Quantities (BOQs) into material requirements Work closely with Project Engineers and Procurement Executives to create accurate procurement plans Vendor Interaction & Technical Clarification Liaise with vendors to obtain quotations, clarify technical queries, and support offer evaluations Ensure vendor proposals align with technical and budgetary requirements Material Compliance & Specification Review Review technical submittals and confirm compliance with applicable building codes and project specifications Support material approval processes in collaboration with engineering and QA teams Documentation & Reporting Maintain up-to-date procurement logs, vendor records, and technical documentation Track material deliveries and support project teams in maintaining timelines Procurement Planning Assist in defining material delivery schedules based on project milestones and construction sequences Coordinate closely with procurement and logistics teams to avoid delays Stakeholder Communication Facilitate regular communication between engineering, procurement, and project management teams Clarify material requirements and proactively address potential procurement risks Process Optimization Identify and recommend improvements in procurement coordination and documentation processes Support cost control and efficiency initiatives Compliance Awareness Ensure procurement practices adhere to local and U.S. building codes, zoning laws, and environmental regulations (as applicable) Candidate Requirements: Bachelor s Degree in Civil Engineering (required) 0 3 years of relevant experience in procurement, material coordination, or project support roles within construction or infrastructure sectors Solid understanding of civil construction materials and procurement lifecycles Strong communication and coordination skills Ability to collaborate across engineering, procurement, and vendor networks Familiarity with construction standards and technical documentation Qualification : Bachelor's Degree in Civil Engineering (Mandatory)

Procurement Engineer Procurement engineer Full-Time Supply Chain Management
L&

Lead - Satellite Design & Development

Larsen & Toubro (l&t)

10-15 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Lead Satellite Design & Development Location: Bengaluru Experience Required: 10 to 15 years Minimum Qualification: Bachelor s or Master s degree in Engineering (BE/BTech/ME/MTech) or Science (MSc) Specialization in Aerospace, Mechanical, Electronics, or Systems Engineering preferred Key Skills Satellite Systems Engineering System Architecture & Integration Flight Mechanics & Control Systems NX and Concept Design Tools Project & Resource Management Systems Engineering Lifecycle (V&V, Risk, Interfaces) Strategic & Technical Leadership Stakeholder Management Job Summary We are seeking a seasoned and visionary Lead Satellite Design & Development to lead end-to-end execution of satellite programs. The role requires deep technical expertise, hands-on project management skills, and a proven ability to lead multidisciplinary engineering teams. The ideal candidate will be instrumental in shaping system architecture, ensuring technical excellence, and aligning with organizational goals in the dynamic field of space systems. Key Responsibilities Team Leadership Lead and mentor a multi-functional engineering team across systems, mechanical, electronics, aerospace, software, and reliability disciplines. Foster a collaborative, innovation-driven work culture aligned with project objectives and company strategy. Project Management Manage full project lifecycle: from concept development through design, integration, testing, and deployment. Define project plans, budgets, schedules, and resource allocations using Agile, Waterfall, or hybrid methodologies. Conduct regular project reviews to monitor performance, identify risks, and implement mitigation strategies. Systems Engineering & Integration Drive system architecture and engineering processes: requirements definition, interface control, verification & validation, and risk management. Balance trade-offs between performance, cost, risk, and reliability throughout the development lifecycle. Ensure all engineering documentation is maintained in line with industry standards and internal processes. Quality Assurance & Risk Management Champion adherence to quality benchmarks and reliability targets. Develop and enforce comprehensive risk mitigation plans across design, development, and integration phases. Stakeholder Engagement Interface with internal teams (R&D, QA, Production, Finance, Executive Leadership) for cross-functional alignment. Engage external partners clients, suppliers, regulators to ensure compliance, clarity, and project alignment. Represent the organization in technical forums, industry panels, and client briefings. Innovation & Continuous Improvement Drive adoption of emerging technologies and design innovations to strengthen competitive edge. Lead process optimization initiatives to improve development efficiency, product quality, and team performance. Preferred Qualifications & Experience Proven leadership in full-cycle satellite or satellite bus development from mission planning and architecture to launch and mission control. In-depth knowledge of satellite sub-systems and technology providers. Familiarity with international standards and best practices in satellite design and development. Strong strategic acumen in planning, budgeting, and resource management for complex aerospace projects. Qualification : Bachelors or Masters degree in Engineering (BE/BTech/ME/MTech) or Science (MSc)

Lead Design Lead design Design lead Development
MF

Director Of Qa

Mpokket Financial Services Private Limited

14-18 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Director of QA Location: Bangalore Department: Quality Engineering Employee Type: Full-time Experience Required: 14 18 years Position Overview We are seeking an accomplished and visionary Director of Quality Assurance (QA) to lead our QA organization and ensure the delivery of world-class products. This leadership role requires deep expertise in quality engineering, strong technical acumen, and a strategic mindset. You will be responsible for defining the overall QA strategy, scaling high-performing teams, and implementing modern testing frameworks and methodologies that align with business and product objectives. This is a high-impact role, collaborating cross-functionally to champion a culture of quality across the organization. Key Responsibilities Strategic Leadership Define and execute a comprehensive QA vision and strategy aligned with the company's product development goals. Evolve QA methodologies and processes by integrating Agile, DevOps, and shift-left principles. Stay ahead of QA industry trends and innovations to drive continuous improvement and efficiency. Team Leadership & Development Recruit, build, and mentor a world-class QA team including managers, leads, and engineers. Foster a culture of ownership, collaboration, and continuous learning. Conduct regular performance reviews and support career development through coaching and training. Promote a "quality-first" mindset across all engineering and product teams. Quality Assurance & Testing Oversee planning and execution of all QA activities including functional, non-functional (performance, security, usability), automation, and regression testing. Lead the implementation and scaling of test automation frameworks to improve speed, coverage, and reliability. Manage defect tracking and resolution processes, ensuring root cause analysis and timely resolution. Define, track, and report on key quality metrics such as defect density, test coverage, automation ROI, and overall product health. Collaboration & Communication Partner with Product, Engineering, DevOps, and Business teams to embed quality early in the product lifecycle. Clearly communicate QA strategies, risk assessments, and progress updates to executive leadership and cross-functional stakeholders. Act as a quality evangelist across the organization, promoting best practices and shared accountability for quality. Process Optimization Identify inefficiencies and quality bottlenecks across the Software Development Lifecycle (SDLC). Champion continuous improvement initiatives to reduce time-to-market without compromising on quality. Advocate for shift-left testing approaches, integrating QA earlier in development workflows. Qualifications Bachelor s or Master s degree in Computer Science, Engineering, or a related technical field. 15+ years of experience in Quality Assurance, including at least 7+ years in senior leadership roles (e.g., QA Manager, Senior Manager, or Director). Proven track record in building and scaling high-performing QA teams in product-driven environments. In-depth knowledge of testing methodologies (Agile, Waterfall, DevOps) and various testing types (functional, performance, security, usability). Strong experience with test automation tools and frameworks (e.g., Selenium, JMeter, Postman). Hands-on experience with CI/CD pipelines, quality gates, and DevOps practices. Strong analytical, problem-solving, and strategic decision-making abilities. Exceptional interpersonal, verbal, and written communication skills. Ability to thrive in a fast-paced, dynamic, and cross-functional environment. Preferred Qualifications Experience working in Fintech or regulated product-based environments. Familiarity with cloud platforms such as AWS, Azure, or Google Cloud Platform (GCP). This role offers a unique opportunity to shape and lead the quality vision of a cutting-edge organization. If you're passionate about software quality, innovation, and leading teams to excellence, we d love to meet you. Qualification : Bachelors or Masters degree in Computer Science, Engineering, or a related technical field

Director Qa Director Qa Full-Time Quality Assurance
SI

Senior Manager, Salesforce Operations

Samsara Inc

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Senior Manager, Salesforce Operations Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) leads the Connected Operations Cloud, empowering industries like transportation, agriculture, and manufacturing to harness IoT data for smarter, safer, and more sustainable operations. With a global impact and a fast-scaling culture, Samsara offers unique opportunities to solve real-world challenges with cutting-edge technology. Role Overview Samsara is seeking a Senior Manager, GTMS (Go-to-Market Systems) Operations to lead the Salesforce operations team in Bangalore. Reporting to the Sr. Director of Sales Systems, this role is pivotal in building Samsara s India-based GTMS operations from the ground up, ensuring performance, scalability, and alignment across Sales, Finance, Product, and Business Technology functions. The ideal candidate is an experienced Salesforce operations leader with a passion for systems stability, stakeholder alignment, and continuous process improvement, coupled with strong people leadership and cross-functional collaboration skills. Key Responsibilities Operational Excellence & Governance Lead end-to-end incident and problem management across the Salesforce and GTMS ecosystem. Drive operational stability, reliability, and proactive issue resolution across sales systems. Manage system releases, updates, and quality control processes. Cross-Functional Collaboration Act as a bridge between Sales, Finance, Product, and IT to align systems strategy with business outcomes. Ensure seamless data flow and process integration across enterprise systems. Maintain transparent, regular communication with senior stakeholders. Strategic Planning & Cost Management Build operational strategies that support scale and growth in GTM functions. Optimize resource allocation and control budget and cost efficiency. Support and execute on long-term product and process roadmaps. Team Leadership & Development Build, mentor, and manage L2/L3 operations teams based in India. Foster an inclusive, high-performing team culture with strong talent development practices. Define KPIs and continuously improve team performance through coaching and process optimization. Vendor, Compliance & Risk Management Manage third-party vendor relationships and evaluate tools to enhance operational delivery. Enforce compliance, data security, and privacy standards within the systems landscape. Minimum Qualifications Bachelor s degree in IT, Business, or a related field (Master s preferred). 3+ years experience in a Salesforce-focused operations leadership role. Proven expertise in Salesforce Sales Cloud, CPQ, and GTM systems integration. Deep operational experience in system support, QA, and incident management. Strong executive presence, communication, and stakeholder influencing skills. High level of business acumen and ability to align tech strategy with business goals. Ideal Traits Strategic thinker with a passion for customer-centric system design. Strong collaborator across technical and non-technical teams. Agile leader ready to scale operations in a hyper-growth, data-driven environment. Curious about using AI and automation to elevate system reliability and performance. Qualification : Bachelors degree in IT, Business, or a related field (Masters preferred).

Senior Manager Senior manager Salesforce Salesforce manager
SO

Devops + Tester

Sourcefuse

4-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: DevOps + Tester Location: Bangalore, India Experience: 4 5 years Industry: IT Services Job Type: Full-time Role Overview This hybrid DevOps + QA role focuses on: Ensuring mobile application performance and reliability. Driving automation, CI/CD, and continuous improvement. Designing and executing automated test scripts and performing integration, regression, and performance testing. Supporting innovation and scalable software deployment in alignment with Rakuten s standards. You ll collaborate closely with development, QA, and operations teams, while improving infrastructure and testing frameworks. Key Skills & Tools CI/CD Tools: Jenkins, Bamboo, Docker Testing: Automation, Integration, Regression, Performance Testing Cloud Platforms: AWS, Azure, GCP Salesforce Ecosystem: 1 2 years hands-on experience preferred API Integration: Including legacy systems Test Scripting Tools: Open-source or commercial frameworks Solid grasp of software architecture, high availability, and transaction-intensive systems Responsibilities Monitor and optimize app performance Develop and maintain automated test scripts Execute integration and regression testing Conduct performance tests during pipeline integration Collaborate across DevOps, development, and QA teams Maintain detailed test documentation Conduct unit tests, code reviews, and QA validations Ensure service quality and customer satisfaction Education & Qualifications Bachelor s degree in CS, IT, Engineering, or related field (required) MBA or advanced degree (preferred) Salesforce Admin or PD certification (preferred) Ideal Candidate Traits Strong DevOps + Testing blend with cloud experience Effective communication with technical and non-technical teams Strategic thinker with planning skills Thrives in fast-paced environments, managing multiple priorities Interview Process 2 Technical Rounds Qualification : Bachelors degree in CS, IT, Engineering, or related field (required)

DevOps Full-Time Test automation Continuous integration Continuous deployment
SY

Senior Automation Test Engineer

Synechron

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position Title: Senior Automation Test Engineer Selenium, Playwright, API & Database Testing Location: Bengaluru Bellandur (GTP) Employment Type: Full-time Job Summary Synechron is looking for a Senior Automation Test Engineer with strong expertise in Selenium, Playwright, API testing, and database validation. In this role, you will be responsible for designing, developing, and maintaining automated test scripts to ensure high-quality software delivery. You will work closely with development and QA teams in an Agile environment, driving quality across the software development lifecycle. Key Responsibilities Design, implement, and maintain automated test scripts using Selenium and Playwright. Perform functional, regression, API, and database testing. Collaborate with cross-functional teams to understand requirements and define test strategies. Identify, report, and track defects using tools like JIRA. Participate actively in Agile ceremonies including sprint planning and retrospectives. Ensure test coverage, reliability, and continuous improvement in test frameworks. Technical Skills Essential Tools & Technologies Automation: Selenium, Playwright (mandatory), TestNG, Maven. CI/CD & Project Tools: Jenkins, JIRA. Testing Types: Functional, Regression, API testing (e.g., Postman), Database testing (SQL). Methodologies: Agile/Scrum. Programming & Scripting Languages: Java (strong knowledge preferred). Practices: Reusable code development, script debugging, and test maintenance. Experience Requirements Minimum 8 years of hands-on experience in automation testing. Solid experience in Selenium with Java. Strong proficiency in Playwright (mandatory). Proven background in API and database testing. Experience working in Agile teams and participating in end-to-end QA lifecycle. Day-to-Day Activities Write and maintain robust, scalable automated test suites. Execute test scripts and analyze results to ensure software quality. Debug failed tests, identify issues, and collaborate with development teams for resolution. Review test cases and provide mentorship to junior testers when needed. Contribute to process improvements and quality standards. Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. Soft Skills Strong communication and teamwork capabilities. Detail-oriented with excellent problem-solving skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Proactive and self-driven with a focus on delivering high-quality solutions. Diversity & Inclusion at Synechron At Synechron, we believe diversity drives innovation. Through our Same Difference DEI initiative, we are committed to creating an inclusive environment where everyone feels respected and valued. We welcome applications from individuals of all races, ethnicities, genders, sexual orientations, disabilities, ages, and backgrounds. Our global workforce benefits from mentoring, flexible work arrangements, and continuous learning opportunities. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Senior Automation Automation test Test automation Engineer
CO

Financial Data Analyst

Commure

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Financial Data Analyst Location: Bengaluru, India Employment Type: Full-time Department: Global Operations About Commure Commure develops AI-driven healthcare technology that reduces administrative burden for providers, enabling more patient-centered care. Our solutions cover clinical documentation, revenue cycle management, patient engagement, and more serving over 250,000 clinicians nationwide and rapidly scaling. Role Overview We are seeking a Financial Data Analyst to ensure the accuracy and integrity of revenue transaction data ingested from various Electronic Health Record (EHR) systems into our financial databases. This role combines quality assurance, data analysis, and a solid grasp of healthcare revenue cycles and compliance. Key Responsibilities Data Verification: Validate revenue transactions from EHR systems against ingested data. Quality Assurance: Develop and execute test plans, document discrepancies, and track defects in data ingestion processes. Mathematical Analysis: Use mathematical techniques to confirm financial data accuracy and integrity. Process Improvement: Collaborate with development teams to enhance data ingestion workflows and QA methods. Documentation: Maintain thorough records of QA tests, data mappings, and findings; prepare reports for stakeholders. Cross-Functional Collaboration: Work with IT, finance, and operations teams to ensure consistent data quality. Compliance: Adhere to HIPAA and other relevant regulatory standards, staying current with best practices in healthcare data handling. Qualifications Bachelor s degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field. Minimum 3 years of experience in quality assurance or data analysis. Familiarity with healthcare revenue cycles and compliance standards. Advanced Microsoft Excel skills (VLOOKUP, pivot tables, macros), with experience in automation and data modeling preferred. Experience with data visualization tools such as Tableau or Power BI. Strong statistical, mathematical, and analytical abilities. Proficient in SQL and comfortable working with large datasets. Experience with automated QA/testing frameworks and methodologies. Clear communicator able to convey complex data insights to varied stakeholders. Willingness to work night shifts aligned with US time zones (EST to PST). Mission-Driven: Make a tangible impact by transforming healthcare through technology. Strong Investor Support: Backed by leading investors like General Catalyst, Sequoia, and Y Combinator. Rapid Growth: Both companies have achieved 500%+ YoY growth, with ongoing Series D funding. Comprehensive Benefits: Flexible PTO, health coverage, parental leave (subject to location). Qualification : Bachelors degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field.

Financial Data Financial Data Analyst Financial analyst
LA

Senior Analyst

Latentview Analytics

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Role: Senior Analyst Machine Learning Performance & Testing Location: Bengaluru, Karnataka, India Experience: 3 5 Years Employment Type: Permanent, Full-Time About the Role We are seeking a skilled and detail-oriented Senior Analyst with strong experience in ML model performance testing, load testing, and end-to-end (E2E) automation. This role is focused on ensuring scalable, low-latency deployment of production-grade machine learning models. The ideal candidate will be proficient in evaluating model performance under varied workloads, building robust test frameworks, and enhancing system monitoring. Key Responsibilities Conduct load testing and performance benchmarking for machine learning models under varying requests per second (RPS) scenarios. Develop and automate end-to-end test cases to validate model readiness and support smooth rollouts. Monitor and improve model scalability, response time, and error rates across production environments. Collaborate with ML engineers, backend developers, and QA test teams to ensure seamless integration and testing workflows. Identify and address bottlenecks in model inference, helping improve performance for high-volume, low-latency applications. Set up alerting and observability pipelines for model health using industry-standard tools. Required Skills & Tools Performance Testing & Monitoring: ML Load Testing, Job Monitoring, Model Scalability Evaluation Platforms & Tools: Databricks, MLflow, Seldon, Kubeflow, Tecton, Jenkins Cloud Services: Experience with AWS and deploying/testing models in cloud environments Programming Languages: Proficiency in at least one of the following Python, Java, Scala Experience: Working with production-level ML models, especially involving high data volumes and real-time inference Strong communication skills and ability to work in cross-functional teams Preferred Qualifications Hands-on experience with CI/CD pipelines for ML systems Knowledge of A/B testing and canary deployments for ML models Experience building testing frameworks for ML infrastructure at scale Understanding of monitoring and alerting best practices in production ML systems Be at the forefront of ML operations and model performance optimization Collaborate with industry-leading engineers and contribute to cutting-edge AI deployments Gain deep exposure to real-time data systems, cloud platforms, and enterprise-scale ML testing Competitive compensation and an innovative, fast-paced work environment

Senior Analyst Senior analyst Full-Time Data Analysis
MG

Director Implementation

Maxval Group

10+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Director Implementation Location: Bengaluru, India About MaxVal MaxVal began in 2004 as an IP services company, rooted in efficiency, cost-effectiveness, and continuous process improvement. Our early adoption of tech-enabled solutions helped us evolve into a product-driven organization, delivering cutting-edge Intellectual Property (IP) management tools. Today, we serve over 600 global clients across the full IP lifecycle with a team of 725+ domain and technology experts. At MaxVal, we "do the right things" and innovate relentlessly to deliver success for both our customers and employees. Job Summary As Director Implementation, you will lead the end-to-end delivery of Symphony, MaxVal s flagship IP Management platform built on Salesforce. You will oversee the implementation lifecycle from requirements analysis to final deployment ensuring timely, high-quality, and scalable solutions for enterprise clients. You ll manage a cross-functional team of Salesforce Developers, QA Engineers, and DBAs, with a focus on customer satisfaction, architectural integrity, and strategic execution. Key Responsibilities Implementation Leadership Own the full implementation lifecycle for Symphony solutions from client onboarding and requirements gathering to configuration, deployment, and post-go-live transition. Ensure projects meet timeline, quality, and scope expectations across multiple concurrent implementations. Architecture & Solution Design Lead the design of scalable Salesforce/Symphony solutions, incorporating best practices for performance, data integrity, and long-term sustainability. Define and maintain a Salesforce architecture roadmap aligned with client needs and product evolution. Team Leadership & Resource Management Direct and mentor a team of 20+ professionals including Salesforce Developers, QA Engineers, and DBAs. Promote a culture of accountability, continuous learning, and cross-functional collaboration. Client Engagement & Stakeholder Management Act as a primary point of contact for clients during the implementation phase. Translate client business needs into technical requirements and ensure alignment throughout the project lifecycle. Proactively manage risks, escalate issues, and deliver regular status updates to internal and external stakeholders. Governance & Compliance Implement and enforce Salesforce/Symphony governance, ensuring adherence to data security and regulatory standards. Conduct performance monitoring, audit checks, and post-implementation reviews to optimize future rollouts. Cross-Functional Collaboration Work closely with Product Management, Sales, Support, and Customer Success teams to ensure seamless handoffs and end-to-end customer satisfaction. Collaborate with vendor and partner teams to integrate third-party tools and AppExchange solutions when required. Qualifications Required 10+ years of experience in Salesforce implementation or technical delivery roles. Proven experience managing and scaling teams comprising Salesforce developers, QA, and DBAs. Strong background in Salesforce architecture and solution design, with hands-on experience in Apex, SOQL, Lightning, and integrations. Exceptional stakeholder communication, team leadership, and project management skills. Experience delivering enterprise SaaS implementations, preferably in legal tech or IP management domains. Preferred Prior experience implementing or supporting Symphony or other IP lifecycle platforms. Familiarity with Salesforce updates, roadmap, and emerging features. Knowledge of performance tuning, deployment automation, and Salesforce compliance best practices.

Director Implementation Full-Time Implementation Management Project Delivery
IN

Senior Software Engineer Build & Release

In4velocity

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Software Engineer Build & Release (5+ Years) | Bangalore Location: Bangalore Experience Required: 5+ Years Job Type: Full-time About the Role We are seeking an experienced Senior Software Engineer (Build & Release) to join our engineering team in Bangalore. In this critical role, you will lead and optimize our build automation, release management, and configuration processes, ensuring that software products are delivered efficiently, reliably, and at scale. You ll work closely with developers, QA, and operations teams to create a robust CI/CD pipeline and streamline the overall software delivery lifecycle. Key Responsibilities Design, implement, and manage automated build and deployment pipelines. Develop and maintain tools for build, packaging, and release management. Troubleshoot and resolve build failures, deployment issues, and release-related bugs. Monitor, document, and improve build performance and packaging efficiency. Create internal tools and scripts to enhance packaging and automation processes. Collaborate with cross-functional teams to integrate release pipelines into CI/CD workflows. Ensure quality assurance by performing build validations and release testing. Maintain a version-controlled repository for all configuration items across projects. Generate build reports, status dashboards, and performance metrics. Research and implement best practices in DevOps and release engineering. Required Technical Skills Strong hands-on experience with Visual Studio, TFS Source Safe, SQL Server, C#, and MSBuild. Proficiency in CruiseControl or other CI/CD tools. Knowledge of web server configurations, especially IIS. Solid foundation in build scripting, automation, and source control systems. Strong understanding of software development lifecycle (SDLC) and release methodologies. Preferred Skills Experience designing and maintaining CI/CD pipelines in a Microsoft-centric environment. Familiarity with DevOps practices, infrastructure automation, and continuous delivery. Exposure to build monitoring tools, automated test setups, and rollback mechanisms. Experience working in Agile/Scrum environments. Qualifications Bachelor s or Master s Degree in Computer Science, Information Technology, or a related field. Minimum 5 years of experience in Build & Release Engineering, with a background in software development and configuration management. Who You Are A detail-oriented engineer with a passion for automation and process improvement. A team player who believes in collaboration and cross-functional communication. A problem-solver with strong analytical and troubleshooting skills. Committed to continuous learning and growth in the field of DevOps and release management. Flexible working hours Continuous learning & development opportunities Medical and insurance benefits Supportive, growth-oriented work culture About In4Velocity Founded in 2004, In4Velocity is a leading technology provider for real estate, construction, and infrastructure companies. Our flagship product, In4Suite , is a powerful platform that digitizes real estate operations end-to-end, offering a unified solution that integrates buy-side, sell-side, and internal workflows. Used by clients across the globe, In4Suite empowers developers with actionable insights, a strong Business Intelligence engine, and seamless process management setting new benchmarks in real estate technology. Apply now and accelerate your career with In4Velocity. Qualification : Bachelors or Masters Degree in Computer Science, Information Technology, or a related field.

Sse Build Release Engineer Build engineer
IN

Senior .net Developer

In4velocity

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior .NET Full-Stack Developer (5 8 Years) | Bangalore Location: Bangalore Experience Required: 5 to 8 Years Job Type: Full-time About the Role We are hiring a Senior .NET Full-Stack Developer to join our growing product development team in Bangalore. As part of this role, you will contribute to the development and enhancement of our award-winning Real Estate ERP platform In4Suite . You ll work across the full software development lifecycle from understanding requirements and designing robust architectures to building enterprise-level applications using the Microsoft .NET framework. This is a fantastic opportunity for developers who enjoy working with scalable enterprise software and want to be part of a high-impact, innovative team. Key Responsibilities Develop and maintain full-stack applications using ASP.NET, MVC, C#/VB.NET, ADO.NET. Design and implement complex modules and reusable components. Collaborate with UI/UX, QA, and other development teams for solution integration. Write efficient SQL queries and stored procedures for database operations. Interpret and create technical documentation: design specs, functional specs, and architecture documents. Troubleshoot, debug, and optimize code for performance and scalability. Follow best practices in code quality, testing, and software development methodologies. Ensure code compliance with coding standards, version control, and security guidelines. Provide timely updates on deliverables and contribute to project planning. Required Skills Strong application development experience using Microsoft .NET technologies. Hands-on experience with ASP.NET, MVC, C#/VB.NET, ADO.NET. Proficient in SQL Server including query writing, optimization, and stored procedures. Solid understanding of database concepts, Web Services (SOAP/REST), and XML. Good grasp of Object-Oriented Analysis and Design (OOAD), UML, and design patterns. Familiar with version control tools like Visual SourceSafe, Git, or CVS. Strong problem-solving and analytical skills with a high attention to detail. Preferred/Additional Skills Experience in ERP software development is a plus. Knowledge of Crystal Reports and ASP (Classic) is advantageous. Exposure to Build & Configuration Management tools and processes. Microsoft Certification (MCP/MCSD) is a strong plus. Educational Qualifications Bachelor s or Master s degree in Computer Science, Information Technology, or related discipline. 5 to 8 years of experience in product-based IT/software companies. Soft Skills & Team Culture Positive and proactive attitude toward learning and team collaboration. Strong communication skills both written and verbal. Commitment to shared goals and team success over individual recognition. A mindset focused on continuous improvement and innovation. Benefits at In4Velocity Flexible working hours for better work-life balance Access to continuous learning & development resources Comprehensive medical and insurance coverage A culture of teamwork, innovation, and excellence About In4Velocity Founded in 2004, In4Velocity is a leading enterprise software company dedicated to transforming the real estate, construction, and infrastructure sectors. Our flagship platform, In4Suite , is a comprehensive ERP solution that unifies sales, purchases, finance, construction, and project management into a single ecosystem. Trusted by clients across the globe, In4Suite is renowned for its end-to-end process automation, business intelligence, and intuitive design making it the go-to solution for real estate companies seeking digital transformation. Apply now and become a part of the In4Velocity innovation journey. Qualification : Bachelors or Masters degree in Computer Science, Information Technology, or related discipline.

Senior .net Developer Senior developer .net developer
ML

Sr Technical Project Manager

Mphasis Limited

12-15 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Technical Project Manager Location: Bangalore Experience: 12 15 Years Company: Mphasis Job Summary The Technical Application Delivery Manager is responsible for overseeing the comprehensive delivery of software applications, ensuring alignment with business needs, technical requirements, and best practices. This role requires a combination of technical expertise, project management skills, stakeholder engagement, and leadership abilities to successfully drive application development and deployment across multiple teams. The candidate will collaborate closely with development teams, business analysts, infrastructure engineers, and stakeholders to ensure timely and high-quality delivery of software solutions. Years of Experience Needed 8+ years of experience in IT/application delivery At least 3-5 years in a leadership role Technical Skills Software Development Lifecycle (SDLC): Expertise in Agile, Scrum, and DevOps practices Cloud Technologies: Proficiency in AWS, Azure, or Google Cloud Platform (GCP) DevOps & CI/CD: Knowledge of Jenkins, GitHub Actions, Azure DevOps, Kubernetes, Docker, Terraform Application Architecture: Expertise in microservices, APIs, event-driven architecture, containerization Programming & Scripting: Familiarity with Java, .NET, Python, JavaScript, or other modern languages Database & Data Management: Understanding of SQL/NoSQL databases, data governance, and analytics CRM: Familiarity with Salesforce Project & Delivery Management Skills Experience in Agile project management, Jira, and Agile frameworks (Scrum, SAFe, Kanban) Expertise in budgeting, cost estimation, and financial planning for application development projects Stakeholder communication and executive reporting skills Vendor management and contract negotiation experience Soft Skills Leadership & Team Management: Ability to mentor teams and foster a culture of accountability and innovation Problem-Solving: Strong analytical skills for troubleshooting technical and process-related issues Collaboration: Excellent ability to work across cross-functional teams, including business and IT Decision-Making: Data-driven approach to prioritization and resource allocation Customer-Centric Mindset: Ensuring that applications align with business and user needs Key Responsibilities (KRA Key Result Areas) Project & Application Delivery Management Lead the planning, execution, and delivery of software applications, ensuring adherence to scope, budget, and timeline Define and manage application delivery roadmaps, aligning with business objectives and IT strategy Oversee software development lifecycle (SDLC) processes, including Agile, DevOps, and CI/CD pipelines Ensure effective risk management and mitigation strategies in application development projects Monitor project performance and take corrective actions to resolve issues proactively Stakeholder & Vendor Management Collaborate with business stakeholders to understand application requirements and translate them into technical solutions Serve as the primary contact point between IT teams, business units, and third-party vendors Manage vendor relationships, ensuring SLAs, contracts, and performance standards are met Communicate progress, challenges, and risks to senior management and stakeholders Technical Leadership & Architecture Oversight Work with architects and development teams to ensure scalable, secure, and high-performing application architectures Promote best practices in software engineering, security, and cloud adoption Provide technical guidance on integration, APIs, microservices, and data management Advocate for automation, DevOps, and cloud-native application development Team Management & Agile Coaching Lead and mentor development, QA, and DevOps teams to enhance technical proficiency and delivery efficiency Foster Agile and DevOps methodologies, ensuring collaboration and continuous improvement Conduct performance reviews and cultivate a culture of learning and innovation within the team Security, Compliance & Risk Management Ensure applications comply with cybersecurity policies, data protection regulations, and industry standards Collaborate with security teams to integrate security best practices into the SDLC Manage incident response plans for application-related issues and security breaches Continuous Improvement & Innovation Identify opportunities for process improvements, automation, and optimization in application delivery Stay updated with emerging technologies, frameworks, and trends in application development Drive digital transformation initiatives, including cloud migration and modernization Experience & Qualifications Educational Background: Bachelor s or Master s Degree in Computer Science, Information Technology, Engineering, or a related field Professional Experience: 8+ years of experience in IT/application delivery, with at least 3-5 years in a leadership role Proven experience in managing large-scale enterprise application development and deployment Strong background in cloud platforms (AWS, Azure, GCP) and DevOps methodologies Experience working in regulated industries (finance, healthcare, telecom) is advantageous Certifications Needed Project Management: PMP, PRINCE2, CSM (Certified Scrum Master), SAFe Agile Certification Cloud & DevOps: AWS/Azure/GCP Solutions Architect, Kubernetes, Terraform About Mphasis Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis Front2Back Transformation approach, leveraging the exponential power of cloud and cognitive technologies. The company s Service Transformation helps enterprises modernize legacy environments, ensuring they stay ahead in a changing world. Equal Opportunity Employer Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regar...

Sr Technical Project Technical project Manager
DE

Senior Consultant Application QA Lead

Deloitte

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Senior Consultant Application QA Lead Location: Bengaluru Role Overview: As an Application QA Lead, you will take the lead on all application testing and quality assurance activities, playing a crucial role in ensuring the highest quality of software solutions. Your responsibilities will span reviewing requirements, preparing test scenarios, executing test scripts, and performing impact analysis based on results. In this fast-paced environment, you will be instrumental in driving software quality and continuous improvement throughout the lifecycle of projects. Key Responsibilities: Quality Assurance Oversight: Provide guidance and input on all aspects of quality assurance, applying industry best practices, developing innovative testing solutions, and establishing key metrics to measure success. Continuous Process Improvement: Drive improvements in testing processes, implement knowledge transfer practices, and effectively communicate with all teams to ensure alignment. Test Process Application: Ensure the effective and efficient application of testing processes and tools using various techniques, including test-to-pass, test-to-fail, and automation. Test Management: Manage testing activities across multiple projects, define testing approaches, estimate test efforts, and provide regular progress reports to stakeholders. Test Results Analysis: Analyze test results to identify database impacts, errors, bugs, and usability issues to ensure high-quality output. Reporting & Documentation: Prepare comprehensive reports on all aspects of software testing activities and communicate findings to the design team to support continuous product improvement. Requirement Understanding: Collaborate with stakeholders and teams to understand product requirements, translating them into detailed application test scenarios and test cases. Design Review Participation: Actively participate in design reviews, offering valuable input on requirements, product design, and potential issues to improve the overall product quality. Agile Lifecycle Quality: Apply quality engineering principles throughout the Agile product lifecycle to ensure continuous improvement and adherence to quality standards. Automation and Testing Practices: Provide recommendations for automation and improvements to testing practices to streamline processes and enhance efficiency. Team Leadership & Mentorship: Train, mentor, and supervise junior software engineers, fostering a culture of continuous improvement and knowledge-sharing within the team. Desired Qualifications & Skills: Experience: Strong background in leading QA activities in an Agile environment, with extensive hands-on experience in test management, test automation, and software quality engineering. Technical Skills: Proficient in application testing tools, test automation frameworks, and software quality engineering principles. Familiarity with test management and reporting tools is a plus. Process Expertise: In-depth knowledge of quality assurance methodologies and best practices, including testing strategies, test case design, and defect tracking. Leadership Abilities: Proven track record of leading teams, mentoring junior engineers, and driving improvements in testing processes. Communication Skills: Strong communication skills to interact with stakeholders, product teams, and other departments to ensure alignment and successful delivery of high-quality solutions. Problem-Solving: Strong analytical skills to identify issues, propose solutions, and make data-driven decisions that enhance product quality. Agile & Automation: Experience in applying Agile methodologies and test automation in software development projects to improve efficiency and product quality. Why Join Us: In this role, you'll have the opportunity to make a significant impact on the software quality and testing practices at the heart of high-impact projects. You ll lead testing efforts, shape quality processes, and mentor teams, while continuously improving practices to enhance the delivery of top-tier software solutions in a dynamic, fast-paced environment.

Technology Transformation Business Business Transformation Analyst
PS

Manager, Technical Product Documentation

Pure Storage

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Join Us in Reshaping the Future of Data Storage We re on the cutting edge of the tech industry, revolutionizing the data storage landscape. At Pure Storage, you ll lead with innovation, grow alongside us, and collaborate with the brightest minds in the industry. If you re passionate about transforming the tech world and ready to make a lasting impact, come join us! The Challenge: The Pure Storage Technical Writing Team is looking for a strong leader to drive the next level of our technical content. As a leader within the team, you will manage talented technical writers, enhance documentation processes, and deliver world-class technical content. If you're creative, organized, and eager to solve customer problems, this role is for you. Key Responsibilities: Lead & Inspire: Manage and grow a transformative team of technical writers to deliver exceptional documentation for Pure Storage. End-to-End Documentation: Own and continuously improve the documentation process, including release notes, user guides, API guides, and more. Analytics & Reporting: Use analytics tools to measure the effectiveness of your content, providing reports and recommendations for improvement. Collaborative Partnerships: Build strong relationships with product and engineering teams to stay up-to-date on new features and products. Product Expertise: Become a subject matter expert in Pure Storage technology and use this knowledge to produce high-quality documentation. Customer-Centric Content: Develop content plans that target customer pain points, focusing on delivering documentation that enhances the user experience. Career Growth: Foster a career path for yourself and your team, continuously building knowledge and expanding horizons. What You ll Need to Bring: Leadership Experience: 2+ years managing a technical writing team, with a vision for advancing the organization to the next level. Technical Writing Expertise: 5+ years of software technical writing experience, with a strong understanding of documentation processes and tools. Metrics-Driven: Ability to create and analyze key performance metrics to improve individual and team outcomes. Mentorship Skills: Proven ability to mentor and guide writers, optimizing team performance. Technology Enthusiast: Passion for adopting new technologies, such as AI, to enhance team productivity and content quality. Writing Excellence: Exceptional writing, editing, and communication skills in English, with experience maintaining a corporate style guide. DITA & CMS Proficiency: Familiarity with working in a DITA environment and using content management systems (CMS) and authoring tools. Collaboration Skills: Strong interpersonal abilities to work effectively with writers, engineers, program managers, QA engineers, and support teams. Organizational Skills: Ability to manage multiple projects simultaneously, delivering quality content on time, even under tight deadlines. Familiarity with Tools: Experience using JIRA, Confluence (Wiki), and working in Agile environments. Team-Oriented: A collaborative, cross-functional mindset with a sense of ownership and energy. What You Can Expect from Us: Pure Innovation: We celebrate critical thinking, challenges, and trailblazers who are passionate about innovation. Pure Growth: We provide the space and support for you to grow alongside us, contributing to something meaningful. We ve been recognized in Fortune s Best Large Workplaces in the Bay Area, Fortune s Best Workplaces for Millennials, and certified as a Great Place to Work. Pure Team: We value collaboration, team building, and putting the greater good ahead of ego.

Manager Technical Manager technical Technical manager Product manager
NU

Engineering Manager- Qa Automation[python]

Nutanix

8-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

QA Manager - Disaster Recovery Team Description Hungry, Humble, Honest, with Heart. The Opportunity We are seeking a highly skilled and motivated QA Manager to lead our Nutanix Disaster Recovery Team. The successful candidate will be responsible for ensuring the quality and reliability of our disaster recovery solutions built on Nutanix technologies. In this role, you will not only manage a dedicated QA team but also own and drive end-to-end feature qualifications. About the Team At Nutanix, you will be joining the Disaster Recovery and Backup team, a dynamic and collaborative group of over 30 members across more than 50 locations. Our team thrives on innovation and excellence, fostering an environment where everyone can contribute ideas, share expertise, and grow together. You will report to the Senior Manager of the team, who is committed to supporting your growth and success. This role follows a hybrid work model, with an expectation of working from the office at least three days a week. There are no travel requirements for this position, allowing you to focus entirely on your team, projects, and personal development. Your Role Hire, mentor, and manage a high-performing QA team. Encourage learning and skill development within the team. Motivate and lead software engineers to achieve top performance. Continuously refine processes and best practices to enhance team efficiency. Ensure the timely delivery of high-quality software releases. Lead and drive quality efforts for features owned by the team. Conduct requirement and design reviews for new features. Design high-level test approaches and implement detailed test plans. Debug and identify root causes of complex product issues. Continuously improve test case efficiency and testing strategies. Design and maintain scalable automation frameworks. Own the overall health and quality of assigned features. What You Will Bring Bachelor s or Master s degree in Computer Science or a related field. 8-10 years of relevant industry experience. Proven experience as a QA leader, preferably in Storage, Backup, and Disaster Recovery domains. Track record of leading technical QA teams focused on distributed systems. Experience designing complex test plans and automation strategies. Hands-on experience with automation development in Python. Strong debugging and root cause analysis skills. Knowledge of Core Storage, Virtualization, File Systems, Block/Object Storage, Disaster Recovery, and Backup. Familiarity with Linux systems and virtualization platforms such as VMware, Hyper-V, and KVM. Excellent collaboration and communication skills, including working with development, product management, and cross-functional teams. Work Arrangement Hybrid: This role follows a hybrid work model, combining remote flexibility with in-person collaboration. Most roles require being in the office at least 2-3 days per week, although specific team requirements may vary. Your manager will provide additional team-specific guidance. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. All qualified applicants are considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other legally protected category. We hire and promote based solely on qualifications. Nutanix is committed to fostering an inclusive workplace where everyone can do their best work free of discrimination or harassment. Reasonable accommodations will be provided for applicants and employees with disabilities. Qualification : Bachelors or Masters degree in Computer Science or a related field.

Engineering Manager Engineering manager Manager engineering Qa
NG

Quality Analyst

Natwest Group

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description Join us as a Quality Analyst If you have a keen eye for detail, then this could be the role for you as you make sure that only well-designed and built work packages get through quality testing. You ll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of working. Joining us in this fast-paced role, you'll have excellent opportunities for progression and developing your analyst capabilities. We're offering this role at associate level. What you'll do As a Quality Analyst, you ll be assisting the feature team to define testable work that is technically robust, high performing, stable, and secure, ensuring excellent customer experiences and outcomes. Promoting continuous improvement, you ll identify opportunities to maximize the customer experience and reduce the test cycle time by improving techniques, tooling, eliminating waste, and creating a collaborative, proactive approach to quality in the feature team. As well as this, you ll be: Supporting the Quality Manager and the team in executing against the test strategy and quality by determining and advising which tests should be automated at which layer. Making sure that test plans are adequately covered by test scenarios. Creating different test and automation suites, such as smoke tests, full regression and progression tests, and end-to-end system regression tests. Analysing the results of automated tests. Providing data to the business and the team that focuses on quality and quality improvement. The skills you'll need We re looking for someone with an extensive understanding of all stages of the product or service life cycle. This will include in-depth and hands-on experience in areas such as product testing, static testing, systems testing, systems integration testing, user acceptance testing, compliance testing, and operational readiness testing. Along with this, you ll have experience applying a wide range of testing automation tooling, as well as testing methodologies, including a range of Agile testing methods such as test-driven development and behavior-driven development. We ll also expect: Experience in testing ideas and customer-facing applications. Experience in testing concepts, Agile, data mining, and Scrum ceremonies. Demonstrable knowledge of Agile methodologies with experience working in an Agile team. A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management-level colleagues. Good collaboration and stakeholder management skills.

Quality Analyst Quality Analyst Full-Time Quality Assurance
SC

Assistant Manager - Quality Assurance

Swiggy Careers

5-6 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About RARE RARE is a premium personal assistant service designed to simplify life for busy professionals by saving them time, money, and effort. We offer a comprehensive range of personalized services, including: Travel Assistance: From flight bookings and visa support to tailored itineraries and exclusive accommodations. Dining Services: Securing reservations at top restaurants, organizing private dining experiences, and curating special occasion menus. Gifting Solutions: Thoughtful gifting support, from sourcing unique items to personalized packaging and delivery. Mobility Coordination: Arranging chauffeurs, vehicle rentals, and transport solutions. Event Planning and Wellness: Assisting with event management, wellness services, and daily errands for seamless lifestyle support. By handling daily tasks and taking care of the details, RARE empowers customers to focus on what matters most be it work, family, or personal goals. Our commitment to efficiency, reliability, and personalization ensures that customers can live smarter, achieve more, and reclaim their time. Role Responsibilities Tracking Maintain a list of uncompleted customer requests. Track issues, complaints, and unfulfilled requests identified by agents, AI, or through manual sample testing. Ensure timely closure of each tracked request. Escalation Handle complaints and escalations with corrective actions and reactive training. Recommend proactive system improvements and SOPs to enhance request completion rates and customer experience. Provide regular QA feedback to front-end agents and back-end experts. Training Deliver regular training sessions to agents. Continuously upgrade training processes using customer feedback to improve service quality. Supervision Review the performance of assigned front-end agents and provide constructive feedback. Collaborate with the concierge lead to share performance insights and suggestions for improvement. Background Requirements 5 6 years of experience in Quality Assurance roles within customer service or operational environments. Proven experience in conducting training and process audits. Familiarity with high-net-worth individuals (HNI) and the quality standards expected for personalized services. Key Result Areas (KRAs) Ensure timely closure of unfulfilled requests. Resolve complaints and escalations with corrective actions and training. Improve customer satisfaction at the request level. Recommend and implement process and SOP improvements. Provide continuous feedback and training to agents. Key Performance Indicators (KPIs) Average response and resolution times for assigned agents. Customer satisfaction scores for the agents under supervision. Frequency of QA feedback sessions with agents. Reduction in repeat issues. Training effectiveness, measured by improved agent performance. Equal Opportunity Statement We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability status, or any other characteristic protected by law.

Assistant Manager Assistant manager Manager assistant Quality
SA

Director, Software Engineering (qa)

Salesforce

14+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Description bout the organization: Einstein products & platform democratize AI and transform the way Salesforce builds trusted machine learning and AI products - in days instead of months. It augments the Salesforce Platform with the ability to easily create, deploy, and manage Generative AI and Predictive AI applications across all clouds. We achieve this vision by providing unified, configuration-driven, and fully orchestrated machine learning APIs, customer-facing declarative interfaces and various microservices for the entire machine learning lifecycle including Data, Training, Predictions/scoring, Orchestration, Model Management, Model Storage, Experimentation etc. We are already producing over a billion predictions per day, Training 1000s of models per day along with 10s of different Large Language models, serving thousands of customers. We are enabling customers' usage of leading large language models (LLMs), both internally and externally developed, so they can leverage it in their Salesforce use cases. Along with the power of Data Cloud, this platform provides customers an unparalleled advantage for quickly integrating AI in their applications and processes. About the team: Join the AI Cloud Quality Engineering team, and become a specialist on Salesforce's AI Platform and applications! You will be leading the Quality Engineering team as we build the best in class the AI capabilities at Salesforce. You'll get to work with latest technology in the AI space (including generative AI), and collaborate with the team and cloud to identify and run quality initiatives to support massive scale planned both in the short term and long term. We are a friendly team that has been working together for years - outside of quality, we focus on volunteering and other shared interests. Job description summary: Salesforce is seeking a highly experienced and dynamic Director of Software Engineering with a strong focus on Quality Assurance to lead our QA team within the AI Cloud division. The ideal candidate will possess extensive expertise in cross-functional team collaboration, effective negotiation skills, and a solid background in test automation. This role requires strategic planning capabilities, exceptional people management skills, and the ability to manage expectations with various stakeholders while setting out a clear roadmap for the team. You ll have the opportunity to enhance our test frameworks, work on test environment stability, and develop automation strategies for both platform and applications, including Copilots, Einstein for Service, and others. Key Responsibilities: Team Leadership and People Management: Lead, mentor, and develop a high-performing QA team within the AI Cloud division. Foster a collaborative, inclusive, and innovative team environment. Conduct regular performance reviews, provide constructive feedback, and facilitate professional growth for team members. Cross-Functional Collaboration: Partner closely with development, product management, and other departments to ensure the integration of robust QA processes within AI Cloud initiatives. Facilitate effective communication and collaboration across teams to identify and resolve quality issues promptly. Test Automation Management: Oversee the development, implementation, and maintenance of test automation frameworks and tools tailored for AI Cloud products. Ensure comprehensive test coverage and optimize testing processes for efficiency and effectiveness. Stay updated with the latest trends, technologies, and best practices in test automation and AI testing methodologies. Stakeholder Management: Manage expectations and communicate effectively with various stakeholders including senior leadership, product owners, and customers. Provide regular updates on QA activities, progress, and challenges, ensuring transparency and alignment with AI Cloud business objectives. Negotiate and prioritize testing efforts to align with business goals and AI product release timelines. Strategic Planning and Roadmap Development: Develop and implement a strategic QA roadmap that aligns with Salesforce AI Cloud s business objectives and product development goals. Set clear goals, milestones, and timelines for QA initiatives and projects. Continuously evaluate and enhance QA processes, methodologies, and practices to drive improvements in product quality and team efficiency. Quality Assurance and Continuous Improvement: Establish, enforce, and uphold quality standards, guidelines, and best practices across the QA team. Monitor and analyze QA metrics to identify areas for improvement and drive data-driven decision-making. Lead continuous improvement initiatives to enhance product quality, reduce defects, and improve team performance. Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field; advanced degree preferred. At least 14 years of experience in a similar senior QA management role within a fast-paced, agile software development environment. Strong expertise in test automation tools and frameworks (e.g., Selenium, JUnit, TestNG). Excellent leadership and people management skills with a track record of building and leading high-performing teams. Exceptional communication and negotiation skills, with the ability to manage expectations and influence stakeholders at all levels. Strong analytical and problem-solving abilities, with a focus on data-driven decision-making. Experience in managing cross-functional teams and collaborating with various stakeholders to achieve common goals. Ability to develop and implement strategic plans and roadmaps. Familiarity with CI/CD pipelines and DevOps practices is a plus. Experience with AI technologies, large language models (LLMs), and tools like AWS SageMaker is preferred but not mandatory. Knowledge of Salesforce products and platforms is a significant advantage. Salesforce is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive...

Director Software Software Director Engineering Director engineering
MM

Senior Digital Engineer

Mott Macdonald

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About the Role We are seeking a Software QA Engineer to join our dynamic team and drive quality throughout the software development lifecycle. In this role, you will work closely with our software engineering team to ensure that requirements are clearly understood, achievable, and rigorously tested. You will be involved in testing complex systems and applications, while contributing to process improvements and ensuring high-quality releases. This position offers an exciting opportunity to work with cutting-edge technology and be a key advocate for quality in every phase of the development process. Key Responsibilities Collaboration: Work within our software engineering team to ensure requirements are understood, achievable, and tested thoroughly. Problem-Solving: Investigate and debug complex problems, driving them to closure. Test Planning: Create detailed, comprehensive, and well-structured test plans and test cases (end-to-end). Testing Coordination: Estimate, prioritize, plan, and coordinate testing activities across teams. Automated Testing: Design, develop, and execute automated test scripts to ensure consistent application functionality. Bug Tracking: Identify, record, document, and track bugs in detail. Regression Testing: Perform regression testing following the resolution of identified bugs. Metrics Tracking: Track and report on quality assurance metrics to ensure continuous improvement. Documentation: Contribute to the creation and maintenance of technical documentation related to test processes. Quality Advocacy: Be a vocal proponent for quality in every phase of the development process. Key Skills Software QA Methodologies: In-depth knowledge of QA methodologies, tools, and processes. Test Plans & Cases: Proven experience in writing detailed and comprehensive test plans and test cases. Automated Testing Tools: Hands-on experience with automated testing tools and knowledge of BDD test automation frameworks (e.g., Specflow, TestNG). GUI & API Testing: Experience in GUI testing (e.g., Selenium) and API testing. Programming Language: Preferably experience with C# for test automation. CI/CD: Familiarity with CI/CD pipelines (e.g., Azure DevOps Pipelines). SOA and Microservices: Experience working with SOA architectures and microservices. Machine Learning: An interest in Machine Learning technologies is a plus. Experience & Qualifications Experience: 7+ years of experience in software QA and automation testing. Test Execution: Ability to execute automated tests, understand the automation code, and prioritize the failures effectively. Self-Motivation: Passion for ensuring quality in software development. Communication Skills: Excellent verbal and written communication skills, with a focus on clear documentation and reporting. QA Methodologies: Strong knowledge of QA best practices, including writing test plans and test cases. Cloud Computing: Experience with cloud computing (applications, infrastructure, storage, platforms, data). Education: A University Degree in Computer Science, a related technical field, or equivalent practical experience. What We Offer Agile Working Environment: An agile and safe working environment that promotes flexibility and trust. Competitive Benefits: Competitive annual leave, sick leave, group incentive schemes, and insurance coverage (life, workmen s compensation, medical). Global Opportunities: Short and long-term global employment opportunities. Collaboration & Knowledge Sharing: Be part of a global team that emphasizes collaboration and knowledge sharing. Digital Innovation: Engage in initiatives focused on digital innovation and transformation. Equality, Diversity, and Inclusion At Mott MacDonald, we prioritize equality, diversity, and inclusion. We promote fair employment practices, ensuring equal opportunities for all. We encourage individual expression and are committed to creating an inclusive environment where everyone has the opportunity to contribute and thrive. Qualification : A University Degree in Computer Science, a related technical field, or equivalent practical experience.

Senior Digital Engineer Senior engineer Full-Time

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