QA Test Jobs in Bengaluru

1138 Jobs Found

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Qa Engineer

Secpod Technologies

3-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

QA Engineer Experience: 3 5 Years | Location: Bangalore | Employment Type: Full-Time About SecPod SecPod (Security Podium) is a cybersecurity technology company headquartered in India and the USA. Founded in 2008, SecPod builds innovative security products that help organizations adopt a prevention-first approach to cybersecurity. Role Summary We are looking for a highly motivated QA Engineer with strong expertise in test automation to ensure the quality, reliability, and performance of our cybersecurity products. The role involves owning end-to-end test automation and continuously improving quality processes across the development lifecycle. Key Responsibilities Automation Ownership: Own the design, development, execution, and maintenance of automated test suites. Framework Building: Build and maintain automation frameworks for Web applications, Desktop applications, and REST APIs. Regression Testing: Continuously evaluate test cases for regression coverage and automate newly introduced features. Strategic Testing: Define and implement automation strategies and appropriate test design techniques. Cross-functional Collaboration: Work with Development Leads, Architects, and Product Management to ensure high-quality deliverables. Required Qualifications & Technical Skills Experience: 3 5 years of hands-on experience in test automation. Programming: Proficiency in at least one programming language, preferably Python. Testing Foundations: Strong understanding of the Software Testing Life Cycle (STLC). Automation Expertise: Experience in building and maintaining frameworks for UI and REST API automation. DevOps & Tools: Practical experience with CI/CD pipelines (Jenkins), Test Management, and Defect Tracking tools. System Knowledge: Familiarity with web technologies (HTTP, REST), database concepts, and both Linux and Windows environments. Preferred & Non-Technical Skills Domain Knowledge: Experience in the cybersecurity domain or networking is a strong plus. Soft Skills: Strong analytical and problem-solving skills with a research-oriented approach. Agile Mindset: Ability to adapt quickly to change and collaborate effectively in a team environment. Education: Bachelor s or Master s degree (BE / MCA / M.Tech). Qualification : Bachelors or Masters degree (BE / MCA / M.Tech)

Qa Engineer Qa engineer Full-Time Quality Assurance
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Software Engineer QA

Altisource

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Software Engineer QA Location: Bengaluru Company: Altisource (NASDAQ: ASPS) About Altisource Altisource Portfolio Solutions S.A. is a leading integrated service provider and marketplace for the real estate and mortgage industries. We combine operational excellence with innovative technology to meet the evolving needs of our clients. Learn more at altisource.com. Role Overview We re looking for a Software QA Engineer with a passion for quality and innovation to join our growing technology team. You ll play a critical role in ensuring that our software products meet the highest standards by designing robust test plans, executing test cases, and contributing to automation efforts. This is a great opportunity for a quality-focused engineer who thrives in Agile environments and is eager to grow in a fast-paced, product-driven company. Key Responsibilities Review requirements and technical specifications to ensure clarity and testability. Create detailed and well-structured test plans, test cases, and test scripts. Estimate, prioritize, and plan testing activities as part of sprint planning. Design, develop, and maintain automated test scripts using open-source tools. Execute functional, regression, and exploratory tests; identify and report bugs. Perform root cause analysis on defects and track them to resolution. Collaborate closely with developers, product managers, and other QA engineers. Monitor and support debugging processes; verify bug fixes through regression testing. Contribute to improving QA processes and best practices across the team. Stay current with the latest trends in testing tools, strategies, and technologies. Track key QA metrics such as defect density, open defects, and test coverage. Required Qualifications 2+ years of hands-on experience in software testing (manual and automation). Strong understanding of QA methodologies, tools, and processes. Experience writing clear, concise, and comprehensive test documentation. Solid knowledge of SQL and scripting for database validation. Experience with both white-box and black-box testing techniques. Hands-on experience with automated testing tools (e.g., Selenium, JUnit, TestNG). Experience working in Agile/Scrum development environments. Bachelor s degree in Computer Science, Engineering, or a related field. Preferred Skills Experience with performance and/or security testing. Exposure to CI/CD pipelines and test integration in build processes. Familiarity with JIRA, TestRail, or similar test/project management tools. Join us at Altisource and be part of a team that is transforming the real estate and mortgage industry with technology and innovation. Qualification : Bachelors degree in Computer Science, Engineering, or a related field

Software Engineer Software Engineer Engineer software Qa
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Test Engineer

Acqueon

6-7 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Test Engineer (Senior QA Engineer / SDET) Department: R&D - Engineering Location: Bangalore About Acqueon: Acqueon is a leading provider of Generative AI-powered Revenue Execution Platforms. We empower customer-centric brands to orchestrate multi-channel campaigns and proactively engage consumers through voice, messaging, and email. Trusted by over 200 clients globally, we help enterprises elevate their customer experience, improve revenue recovery, increase sales, and build lasting loyalty. At the heart of Acqueon is a relentless focus on creating delightful, friction-free, and referral-worthy customer experiences using cutting-edge AI and data-driven technology. Position Overview: We are seeking a talented and experienced Senior QA Engineer / SDET to join our growing engineering team. This role focuses heavily on performance testing and test automation, ensuring our applications meet the highest standards of scalability, reliability, and usability. You will work in a collaborative environment with developers, DevOps engineers, and product teams, taking ownership of designing and executing complex test strategies using tools such as JMeter, Gatling, k6.io, and Selenium WebDriver. Key Responsibilities: Design, develop, and execute performance tests for web applications and backend APIs using JMeter, Gatling, or k6.io. Create realistic test scenarios and simulate workloads to evaluate system behavior under varying conditions. Conduct performance tuning and optimization, identify system bottlenecks, and provide recommendations for improvement. Work closely with development teams to analyze test results, diagnose issues, and drive resolutions. Build and maintain automation frameworks using Selenium WebDriver with Java, Cucumber, JUnit, TestNG, or Playwright. Contribute to the integration of performance and functional tests into CI/CD pipelines. Participate in architectural and design discussions to ensure performance considerations are included from the outset. Document test strategies, metrics, and findings, and communicate them clearly across teams. Required Qualifications: Bachelor s degree in Computer Science, Engineering, or a related field. 6 7 years of experience in performance testing and test automation. Strong hands-on experience with JMeter, Gatling, or k6.io. Expertise in building and executing performance test plans for web applications and APIs. Deep understanding of performance metrics, system tuning, and capacity planning. Proficiency in automation using Selenium WebDriver with Java, and frameworks like Cucumber, JUnit, TestNG, or Playwright. Solid knowledge of web technologies, protocols (HTTP/S), and application architecture. Strong analytical skills, attention to detail, and ability to work in dynamic, fast-paced environments. Excellent communication and collaboration skills. Preferred Experience: Experience with Agile/Scrum methodologies. Familiarity with CI/CD pipelines and tools like Jenkins, GitHub Actions, or GitLab CI. Exposure to cloud-based performance testing environments. Experience with monitoring tools (e.g., Grafana, Prometheus, New Relic) is a plus. What We Offer: A fast-paced, high-growth environment working on next-gen customer engagement products. The opportunity to work with cutting-edge technologies and global enterprise clients. A collaborative, people-first culture that values curiosity, ownership, and excellence. If you re passionate about quality, performance, and automation and love solving complex challenges we d love to hear from you. Qualification : Bachelors degree in Computer Science, Engineering, or a related field

Engineer Test engineer Full-Time Software Testing Test cases
SI

Senior Software Quality Engineering - Functional

Samsara Inc

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position: Senior Software Quality Engineering Functional Location: Bengaluru, India (Hybrid 3 days onsite) Company: Samsara Technologies India Pvt. Ltd. About Samsara Samsara (NYSE: IOT) is a leader in Connected Operations , helping industries such as logistics, field services, construction, and manufacturing digitally transform their physical operations. Samsara s solutions use IoT data to improve safety, efficiency, and sustainability across global infrastructure that powers more than 40% of global GDP. Role Overview Samsara is hiring a Senior Software Quality Engineer Functional to join its Quality Engineering team in Bengaluru. In this hands-on and collaborative role, you will be responsible for functional and automation testing across Samsara s Salesforce platform, with a primary focus on CPQ and Sales Cloud modules. You ll work closely with cross-functional teams to ensure robust test coverage and help build a high-quality, reliable GTM systems ecosystem. This is a hybrid position, requiring 3 days in office and 2 days remote each week. Key Responsibilities Quality Strategy & Execution Develop and maintain comprehensive test plans, test cases, and test scripts for Salesforce CPQ and Sales Cloud applications. Execute functional, regression, integration, and performance tests across critical GTM workflows. Automate repetitive testing scenarios using tools like Selenium, JUnit, or similar. Collaboration & Defect Management Work cross-functionally with Product, Engineering, and Operations to ensure features meet quality and performance standards. Identify, log, track, and validate bug fixes using tools such as JIRA and TestRail. Participate actively in Agile ceremonies and collaborate closely with globally distributed teams. Continuous Improvement Analyze requirements and propose test coverage enhancements early in the SDLC. Mentor junior QA engineers, sharing best practices and championing quality culture. Contribute to performance testing and CI/CD improvements using tools like Jenkins or Bitrise. Minimum Qualifications Bachelor s degree in Computer Science, IT, or related discipline. 7+ years of overall QA experience with 2+ years focused on Salesforce CPQ and Sales Cloud. Solid understanding of Salesforce architecture, metadata, and data models. Proficiency in manual and automated testing, defect tracking, and test management tools. Strong attention to detail and ability to thrive in a fast-paced environment. Preferred Qualifications Salesforce certifications such as CPQ Specialist, Advanced Administrator, or Sales Cloud Consultant. Experience with performance testing tools and Agile development practices. Familiarity with CI/CD pipelines and DevOps processes. Excellent communication and collaboration skills with a mentorship mindset. Qualification : Bachelors degree in Computer Science, IT, or related discipline

Senior Software Senior software Quality Software Quality
SO

Devops + Tester

Sourcefuse

4-5 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: DevOps + Tester Location: Bangalore, India Experience: 4 5 years Industry: IT Services Job Type: Full-time Role Overview This hybrid DevOps + QA role focuses on: Ensuring mobile application performance and reliability. Driving automation, CI/CD, and continuous improvement. Designing and executing automated test scripts and performing integration, regression, and performance testing. Supporting innovation and scalable software deployment in alignment with Rakuten s standards. You ll collaborate closely with development, QA, and operations teams, while improving infrastructure and testing frameworks. Key Skills & Tools CI/CD Tools: Jenkins, Bamboo, Docker Testing: Automation, Integration, Regression, Performance Testing Cloud Platforms: AWS, Azure, GCP Salesforce Ecosystem: 1 2 years hands-on experience preferred API Integration: Including legacy systems Test Scripting Tools: Open-source or commercial frameworks Solid grasp of software architecture, high availability, and transaction-intensive systems Responsibilities Monitor and optimize app performance Develop and maintain automated test scripts Execute integration and regression testing Conduct performance tests during pipeline integration Collaborate across DevOps, development, and QA teams Maintain detailed test documentation Conduct unit tests, code reviews, and QA validations Ensure service quality and customer satisfaction Education & Qualifications Bachelor s degree in CS, IT, Engineering, or related field (required) MBA or advanced degree (preferred) Salesforce Admin or PD certification (preferred) Ideal Candidate Traits Strong DevOps + Testing blend with cloud experience Effective communication with technical and non-technical teams Strategic thinker with planning skills Thrives in fast-paced environments, managing multiple priorities Interview Process 2 Technical Rounds Qualification : Bachelors degree in CS, IT, Engineering, or related field (required)

DevOps Full-Time Test automation Continuous integration Continuous deployment
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Senior Automation Test Engineer

Synechron

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Position Title: Senior Automation Test Engineer Selenium, Playwright, API & Database Testing Location: Bengaluru Bellandur (GTP) Employment Type: Full-time Job Summary Synechron is looking for a Senior Automation Test Engineer with strong expertise in Selenium, Playwright, API testing, and database validation. In this role, you will be responsible for designing, developing, and maintaining automated test scripts to ensure high-quality software delivery. You will work closely with development and QA teams in an Agile environment, driving quality across the software development lifecycle. Key Responsibilities Design, implement, and maintain automated test scripts using Selenium and Playwright. Perform functional, regression, API, and database testing. Collaborate with cross-functional teams to understand requirements and define test strategies. Identify, report, and track defects using tools like JIRA. Participate actively in Agile ceremonies including sprint planning and retrospectives. Ensure test coverage, reliability, and continuous improvement in test frameworks. Technical Skills Essential Tools & Technologies Automation: Selenium, Playwright (mandatory), TestNG, Maven. CI/CD & Project Tools: Jenkins, JIRA. Testing Types: Functional, Regression, API testing (e.g., Postman), Database testing (SQL). Methodologies: Agile/Scrum. Programming & Scripting Languages: Java (strong knowledge preferred). Practices: Reusable code development, script debugging, and test maintenance. Experience Requirements Minimum 8 years of hands-on experience in automation testing. Solid experience in Selenium with Java. Strong proficiency in Playwright (mandatory). Proven background in API and database testing. Experience working in Agile teams and participating in end-to-end QA lifecycle. Day-to-Day Activities Write and maintain robust, scalable automated test suites. Execute test scripts and analyze results to ensure software quality. Debug failed tests, identify issues, and collaborate with development teams for resolution. Review test cases and provide mentorship to junior testers when needed. Contribute to process improvements and quality standards. Qualifications Bachelor s degree in Computer Science, Engineering, or a related field. Soft Skills Strong communication and teamwork capabilities. Detail-oriented with excellent problem-solving skills. Ability to manage multiple tasks and priorities in a fast-paced environment. Proactive and self-driven with a focus on delivering high-quality solutions. Diversity & Inclusion at Synechron At Synechron, we believe diversity drives innovation. Through our Same Difference DEI initiative, we are committed to creating an inclusive environment where everyone feels respected and valued. We welcome applications from individuals of all races, ethnicities, genders, sexual orientations, disabilities, ages, and backgrounds. Our global workforce benefits from mentoring, flexible work arrangements, and continuous learning opportunities. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Senior Automation Automation test Test automation Engineer
CO

Financial Data Analyst

Commure

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Financial Data Analyst Location: Bengaluru, India Employment Type: Full-time Department: Global Operations About Commure Commure develops AI-driven healthcare technology that reduces administrative burden for providers, enabling more patient-centered care. Our solutions cover clinical documentation, revenue cycle management, patient engagement, and more serving over 250,000 clinicians nationwide and rapidly scaling. Role Overview We are seeking a Financial Data Analyst to ensure the accuracy and integrity of revenue transaction data ingested from various Electronic Health Record (EHR) systems into our financial databases. This role combines quality assurance, data analysis, and a solid grasp of healthcare revenue cycles and compliance. Key Responsibilities Data Verification: Validate revenue transactions from EHR systems against ingested data. Quality Assurance: Develop and execute test plans, document discrepancies, and track defects in data ingestion processes. Mathematical Analysis: Use mathematical techniques to confirm financial data accuracy and integrity. Process Improvement: Collaborate with development teams to enhance data ingestion workflows and QA methods. Documentation: Maintain thorough records of QA tests, data mappings, and findings; prepare reports for stakeholders. Cross-Functional Collaboration: Work with IT, finance, and operations teams to ensure consistent data quality. Compliance: Adhere to HIPAA and other relevant regulatory standards, staying current with best practices in healthcare data handling. Qualifications Bachelor s degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field. Minimum 3 years of experience in quality assurance or data analysis. Familiarity with healthcare revenue cycles and compliance standards. Advanced Microsoft Excel skills (VLOOKUP, pivot tables, macros), with experience in automation and data modeling preferred. Experience with data visualization tools such as Tableau or Power BI. Strong statistical, mathematical, and analytical abilities. Proficient in SQL and comfortable working with large datasets. Experience with automated QA/testing frameworks and methodologies. Clear communicator able to convey complex data insights to varied stakeholders. Willingness to work night shifts aligned with US time zones (EST to PST). Mission-Driven: Make a tangible impact by transforming healthcare through technology. Strong Investor Support: Backed by leading investors like General Catalyst, Sequoia, and Y Combinator. Rapid Growth: Both companies have achieved 500%+ YoY growth, with ongoing Series D funding. Comprehensive Benefits: Flexible PTO, health coverage, parental leave (subject to location). Qualification : Bachelors degree in Information Systems, Computer Science, Mathematics, Healthcare Informatics, or related field.

Financial Data Financial Data Analyst Financial analyst
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Senior Analyst

Latentview Analytics

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Role: Senior Analyst Machine Learning Performance & Testing Location: Bengaluru, Karnataka, India Experience: 3 5 Years Employment Type: Permanent, Full-Time About the Role We are seeking a skilled and detail-oriented Senior Analyst with strong experience in ML model performance testing, load testing, and end-to-end (E2E) automation. This role is focused on ensuring scalable, low-latency deployment of production-grade machine learning models. The ideal candidate will be proficient in evaluating model performance under varied workloads, building robust test frameworks, and enhancing system monitoring. Key Responsibilities Conduct load testing and performance benchmarking for machine learning models under varying requests per second (RPS) scenarios. Develop and automate end-to-end test cases to validate model readiness and support smooth rollouts. Monitor and improve model scalability, response time, and error rates across production environments. Collaborate with ML engineers, backend developers, and QA test teams to ensure seamless integration and testing workflows. Identify and address bottlenecks in model inference, helping improve performance for high-volume, low-latency applications. Set up alerting and observability pipelines for model health using industry-standard tools. Required Skills & Tools Performance Testing & Monitoring: ML Load Testing, Job Monitoring, Model Scalability Evaluation Platforms & Tools: Databricks, MLflow, Seldon, Kubeflow, Tecton, Jenkins Cloud Services: Experience with AWS and deploying/testing models in cloud environments Programming Languages: Proficiency in at least one of the following Python, Java, Scala Experience: Working with production-level ML models, especially involving high data volumes and real-time inference Strong communication skills and ability to work in cross-functional teams Preferred Qualifications Hands-on experience with CI/CD pipelines for ML systems Knowledge of A/B testing and canary deployments for ML models Experience building testing frameworks for ML infrastructure at scale Understanding of monitoring and alerting best practices in production ML systems Be at the forefront of ML operations and model performance optimization Collaborate with industry-leading engineers and contribute to cutting-edge AI deployments Gain deep exposure to real-time data systems, cloud platforms, and enterprise-scale ML testing Competitive compensation and an innovative, fast-paced work environment

Senior Analyst Senior analyst Full-Time Data Analysis
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Product Manager

Mathco (themathcompany)

5+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Product Manager Location: Bengaluru, Karnataka, India Department: Product Engineering Experience: 5 8 Years Employment Type: Full-Time About the Role We re looking for a Product Manager who thrives on building enterprise-grade products from the ground up. In this role, you ll own the P&L for custom-built, high-impact self-service apps developed for Fortune 500 clients ranging from performance monitoring to advanced analytics. These products already show 3x 5x ROI within the first year, and you ll be central to scaling that success. You will lead cross-functional squads of engineers, data scientists, designers, and BAs through the 0-to-1 journey across more than 30+ products in development. This is your chance to work on deeply technical solutions while driving product vision, delivery, and value realization. What You ll Do Product Development & Delivery Own and drive the entire product lifecycle from discovery to go-to-market and continuous iteration. Collaborate with engineering and design teams to translate requirements into feature-rich, scalable applications. Manage timelines, scope, and quality to ensure timely and high-quality product delivery using Agile/Scrum methodologies. Strategic Product Ownership Collaborate closely with clients to co-create tailored solutions that address specific business challenges. Define product goals, success metrics, and prioritization frameworks that align with business outcomes. Participate in core platform strategy meetings to influence the architecture powering all client-facing products. Technical Collaboration Partner with technical architects to design system architecture that is scalable and cloud-optimized. Oversee DevOps and CI/CD pipelines, promoting seamless development-to-deployment workflows. Ensure efficient data pipeline development, warehousing, and transformation aligned with product needs. Quality, Testing, and Rollout Define and manage test strategy including unit testing, automation suites, and QA gates. Own production rollouts and ensure smooth post-launch monitoring and feedback loops. Key Requirements Technical Skills 5 8 years of experience in product management, particularly for custom or data-driven applications. Hands-on experience working with UI/UX teams, and comfort with technologies such as React, Python, APIs, HTML/CSS. Understanding of cloud environments (AWS, Azure, GCP) and cost-optimized architectures. Familiarity with ETL processes, data lakes/warehouses, and modern product analytics frameworks. Non-Technical Skills Exceptional problem-solving, communication, and stakeholder management skills. Ability to juggle multiple priorities in a fast-paced environment while keeping teams aligned and motivated. Experience working with project management tools such as JIRA, Confluence, or similar platforms. Preferred Qualifications Proven experience managing multiple cross-functional product teams. Demonstrated ability to build from scratch ideate, prototype, iterate, and launch. Exposure to product-led growth strategies or enterprise SaaS models. Work on cutting-edge enterprise solutions used by Fortune 500 companies. Be part of a fast-paced, high-ownership environment where your contributions directly impact business outcomes. Collaborate with top-tier tech, data, and design teams to build transformative tools. Shape the future of self-service analytics and intelligent apps.

Manager Product manager Full-Time Product Management Product Strategy
FI

Senior Software Engineer - Backend

Finbox

4-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Senior Software Engineer - Backend | FinBox Location: Bengaluru Experience: 4-8 Years About FinBox: Where Fintech Meets Fun! Welcome to FinBox, a thriving hub of innovation at the intersection of fintech and technology. Founded in 2017, we specialize in building cutting-edge technologies for the financial services industry, helping lenders like Banks, NBFCs, and large enterprises to launch credit products faster and more efficiently than ever before. We are a Series A funded startup with a growing global presence, including offices in India, Vietnam, Indonesia, and the Philippines. To date, FinBox has enabled the disbursement of billions of dollars in credit across various types of loans, including personal, business, mortgage, and education loans. Over 100 companies use our solutions, delivering credit to millions of customers every month. Innovative Environment: We encourage creative thinking and experimentation to push the boundaries of fintech. Impactful Work: Your work will have a direct impact on millions of people by making credit more accessible and inclusive. Growth Opportunities: As a Series A startup, we offer plenty of opportunities for personal and professional growth. Collaborative Culture: Work in a diverse, inclusive team where everyone is passionate about making a difference. Creative Thinkers: You love experimenting with new ideas and enjoy solving complex problems in unique ways. Customer Heroes: You understand customer needs and aim to deliver seamless and impactful experiences. Team Players: You thrive in a collaborative environment, and value contributing to the team s success. Role & Responsibilities As a Senior Software Engineer - Backend, you will: Architect & Build: Design and implement new services to meet critical business needs and product requirements. End-to-End Ownership: Take full responsibility for the services you build, including fintech APIs and core components. Collaboration: Work closely with engineers, designers, product managers, and senior leadership to create actionable roadmaps. CI/CD & Automation: Help build and integrate systems into CI/CD pipelines, focusing on testing, QA, and automation. Write High-Quality Code: Deliver clean, performant, and well-tested code for all our products. Continuous Improvement: Ensure the continuous evolution of backend systems to support FinBox s growth and scalability. Who You Are We re looking for someone who has: A degree in Computer Science (B.Tech/MCA/M.Tech) or equivalent. In-depth knowledge of programming languages, with preferences for Go, Rust, Elixir/Erlang, Java, Python, or JavaScript. Strong understanding of Computer Science fundamentals, including algorithms, data structures, and competitive coding. Experience with Cloud Platforms: Proficiency in AWS, Azure, or Google Cloud, including Terraform for infrastructure automation. Experience with Databases: Solid knowledge of PostgreSQL and experience with Big Data pipelines. Proficiency in Automation: Experience automating systems and deployments using tools such as GitLab. Web Tech Understanding: Good knowledge of web technologies, protocols, and architecture such as HTTP, RESTful APIs, and web standards. Problem Solver: Strong analytical and problem-solving skills, combined with a fast-learning mindset. Effective Communicator: Excellent verbal and written communication skills to collaborate effectively with cross-functional teams. Be part of a dynamic, fast-growing company working on innovative financial technologies. Take ownership of high-impact backend systems that power fintech solutions for global customers. Work alongside a talented, diverse team in an inclusive environment where your ideas and contributions matter. If you re passionate about backend development and want to make an impact in the fintech world, apply now and become part of the FinBox team! Excited to start the next chapter in your career? Apply today! Qualification : A degree in Computer Science (B.Tech/MCA/M.Tech) or equivalent.

Senior Software Senior software Engineer Senior engineer
LO

Principal Sdet

Locus

5-8 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Principal SDET Location: Bangalore (On-site; full-time) About Locus: At Locus, we are redefining logistics decision-making with deep-tech solutions that drive efficiency, consistency, and transparency across industries like retail and FMCG/CPG. Founded in 2015 by Nishith Rastogi and Geet Garg, Locus has evolved from a women s safety geo-tracking app into a globally recognized logistics optimization platform. Our technology has empowered enterprises such as Unilever and Nestl to execute over a billion deliveries across 30+ countries. Guided by our commitment to innovation and sustainable growth, we transform complex supply chains into strategic growth enablers. Join us at Locus and be part of a team shaping the future of global logistics. Job Overview: About the Role As a Principal SDET at Locus, you will play a critical role in driving the quality and reliability of our platform. This role goes beyond traditional testing; you will design, develop, and enhance automated test frameworks, ensure seamless integration of quality engineering practices, and mentor team members to establish a quality-first culture. Key Responsibilities: Automation Framework Design and Development: Architect, develop, and maintain robust test automation frameworks for backend, APIs, and frontend components. Ensure the frameworks are scalable, reusable, and aligned with the latest industry standards. Test Strategy and Planning: Collaborate with product managers, developers, and DevOps to define comprehensive test strategies for new features and system enhancements. Own the end-to-end testing lifecycle, from requirement analysis to test case creation, execution, and reporting. Drive better QA practices (In areas Like: defect creation, Capturing scope of feature, Sign offs , matrix of coverage in functional and automation etc) Quality Advocacy and Best Practices: Drive the adoption of best practices in testing, coding standards, and CI/CD processes across teams. Act as a champion of quality by fostering a quality-first mindset and instilling a culture of rigorous testing. Test Execution and Debugging: Conduct functional, performance, and security testing, ensuring the product meets the highest quality standards. Debug complex issues and work closely with developers to identify and resolve root causes. Continuous Improvement: Analyze test results and metrics to identify areas for improvement in testing processes and product quality. Contribute to the development and enhancement of monitoring and alerting systems to proactively address production issues. Mentorship and Collaboration: Mentor and guide junior SDETs and quality engineers, sharing knowledge and expertise to elevate the team s capabilities. Collaborate effectively with cross-functional teams to ensure quality is integrated into every stage of the development process. Develop a good understanding of velocity in teams and across the org and work towards removing roadblocks to improve release velocity Qualifications: 5-8 years of experience in software testing, with at least 3 years focused on test automation. Proficiency in programming languages such as Java, Python, or JavaScript. Hands-on experience with test automation tools and frameworks for Web and API automation like Selenium, Appium, TestNG, JUnit, or similar. Exp of working on any AI enabled testing tools or frameworks is a plus. Expertise in API testing and automation using tools like Postman, RestAssured, or equivalent. Familiarity with performance testing tools such as JMeter or Gatling. DevOps and CI/CD: Experience with CI/CD pipelines using tools like Jenkins, GitLab CI/CD, or GitHub Actions. Knowledge of Docker, Kubernetes, and cloud platforms (AWS, GCP, or Azure) is a plus. Strong debugging skills and the ability to identify root causes of issues quickly. Excellent communication, collaboration, and leadership skills. Experience in testing large-scale, distributed systems. Knowledge of security testing and tools like OWASP ZAP or Burp Suite. Exposure to machine learning models and their testing challenges. Join Locus and become part of a visionary team that is redefining logistics through innovation and smart distribution. We provide competitive compensation, comprehensive benefits, and a collaborative environment where your expertise will drive both your growth and that of the organization. Locus is an equal opportunity employer dedicated to creating a diverse and inclusive workplace.

Principal Sdet Full-Time Principal SDET Software development engineer in test
NU

Engineering Manager- Qa Automation[python]

Nutanix

8-10 Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

QA Manager - Disaster Recovery Team Description Hungry, Humble, Honest, with Heart. The Opportunity We are seeking a highly skilled and motivated QA Manager to lead our Nutanix Disaster Recovery Team. The successful candidate will be responsible for ensuring the quality and reliability of our disaster recovery solutions built on Nutanix technologies. In this role, you will not only manage a dedicated QA team but also own and drive end-to-end feature qualifications. About the Team At Nutanix, you will be joining the Disaster Recovery and Backup team, a dynamic and collaborative group of over 30 members across more than 50 locations. Our team thrives on innovation and excellence, fostering an environment where everyone can contribute ideas, share expertise, and grow together. You will report to the Senior Manager of the team, who is committed to supporting your growth and success. This role follows a hybrid work model, with an expectation of working from the office at least three days a week. There are no travel requirements for this position, allowing you to focus entirely on your team, projects, and personal development. Your Role Hire, mentor, and manage a high-performing QA team. Encourage learning and skill development within the team. Motivate and lead software engineers to achieve top performance. Continuously refine processes and best practices to enhance team efficiency. Ensure the timely delivery of high-quality software releases. Lead and drive quality efforts for features owned by the team. Conduct requirement and design reviews for new features. Design high-level test approaches and implement detailed test plans. Debug and identify root causes of complex product issues. Continuously improve test case efficiency and testing strategies. Design and maintain scalable automation frameworks. Own the overall health and quality of assigned features. What You Will Bring Bachelor s or Master s degree in Computer Science or a related field. 8-10 years of relevant industry experience. Proven experience as a QA leader, preferably in Storage, Backup, and Disaster Recovery domains. Track record of leading technical QA teams focused on distributed systems. Experience designing complex test plans and automation strategies. Hands-on experience with automation development in Python. Strong debugging and root cause analysis skills. Knowledge of Core Storage, Virtualization, File Systems, Block/Object Storage, Disaster Recovery, and Backup. Familiarity with Linux systems and virtualization platforms such as VMware, Hyper-V, and KVM. Excellent collaboration and communication skills, including working with development, product management, and cross-functional teams. Work Arrangement Hybrid: This role follows a hybrid work model, combining remote flexibility with in-person collaboration. Most roles require being in the office at least 2-3 days per week, although specific team requirements may vary. Your manager will provide additional team-specific guidance. Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. All qualified applicants are considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status, or any other legally protected category. We hire and promote based solely on qualifications. Nutanix is committed to fostering an inclusive workplace where everyone can do their best work free of discrimination or harassment. Reasonable accommodations will be provided for applicants and employees with disabilities. Qualification : Bachelors or Masters degree in Computer Science or a related field.

Engineering Manager Engineering manager Manager engineering Qa
MT

Web Automation With Cypress Javascript

Mirafra Technologies

3+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Web Automation Engineer (Cypress & JavaScript) Location: India (Bangalore) Experience: 3+ Years Education Qualification: B.E. in Computer Science / Electronics About Mirafra Founded in 2004, Mirafra is a fast-growing global product engineering services company specializing in Semiconductor Design, Embedded Systems, Digital Solutions, and Application Software. With over 1,500+ professionals worldwide, we provide cutting-edge solutions to Fortune 500 clients across industries such as Semiconductor, Internet, Aerospace, Networking, Telecom, Medical Devices, and Consumer Electronics. Recognitions: Best Company to Work For SiliconIndia (2016) Most Promising Design Services Provider SiliconIndia (2018) Top 10 Admired Companies for Software Services DigiTech Insight (2022) Roles and Responsibilities Test Automation & Scripting Develop, maintain, and optimize automated test scripts using Cypress for web applications. Implement and manage end-to-end (E2E) testing, integration testing, and regression testing. Automate API testing and validate backend services. Work with JavaScript/TypeScript for test case scripting and execution. Agile & Collaboration Participate in Agile development (Sprint planning, Retrospectives, etc.). Collaborate with Developers, QA Engineers, and Product Teams to enhance test coverage. CI/CD & Reporting Integrate Cypress tests with Jenkins, GitLab, and CI/CD pipelines. Monitor test execution, track defects, and provide detailed test reports. Skills & Qualifications Education: B.E. in Computer Science / Electronics Technical Expertise: Automation Testing Tools: Cypress (Web Automation), JMeter (Performance Testing) Programming & Scripting: JavaScript, TypeScript Software Development Methodologies: Agile (Scrum/Kanban) CI/CD & DevOps: Jenkins, GitLab, Docker Testing Strategies: Functional, Performance, Load, API, and UI Testing Soft Skills: Strong problem-solving and analytical skills. Excellent communication and team collaboration. Ability to work in fast-paced Agile environments. Work on innovative projects with cutting-edge web automation. Global work environment with top-tier clients. Career growth opportunities and exposure to the latest technologies. Award-winning workplace culture and industry recognition. Excited to take on a challenging Web Automation role? Apply now!

Web Automation Cypress Javascript Full-Time
MT

Mobile Automation Engineer (Appium)

Mirafra Technologies

4+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Mobile Automation Engineer (Appium) Location: India (Bangalore) Experience: 4+ Years Education Qualification: B.E. in Computer Science / Electronics About Mirafra Founded in 2004, Mirafra is a fast-growing global product engineering services company specializing in Semiconductor Design, Embedded Systems, Digital Solutions, and Application Software. With over 1,500+ professionals worldwide, we provide cutting-edge solutions to Fortune 500 clients across industries such as Semiconductor, Internet, Aerospace, Networking, Telecom, Medical Devices, and Consumer Electronics. Recognitions: Best Company to Work For SiliconIndia (2016) Most Promising Design Services Provider SiliconIndia (2018) Top 10 Admired Companies for Software Services DigiTech Insight (2022) Roles and Responsibilities Test Automation & Scripting Develop and maintain automated test scripts using Appium for iOS and Android applications. Implement load/performance and security/authentication automated testing. Automate REST API testing to ensure seamless mobile app functionality. Work with LambdaTest, BrowserStack, or Sauce Labs for mobile test automation. Agile & Collaboration Participate in Agile development (Sprint planning, Retrospectives, etc.). Collaborate with Developers, QA Engineers, and Product Teams to enhance test coverage. CI/CD & Reporting Integrate automated tests with Jenkins/Bamboo for continuous integration. Monitor test execution, track defects, and provide detailed test reports using JIRA. Skills & Qualifications Education: B.E. in Computer Science / Electronics Technical Expertise: Automation Testing Tools: Appium (Mobile Automation), JMeter (Performance Testing) Testing Platforms: LambdaTest, BrowserStack, Sauce Labs Software Development Methodologies: Agile (Scrum/Kanban) CI/CD & DevOps: Jenkins, Bamboo Testing Strategies: Functional, Performance, Security, API, and UI Testing Soft Skills: Strong problem-solving and analytical skills. Excellent communication and team collaboration. Ability to work in fast-paced Agile environments. Work on innovative projects with cutting-edge mobile automation. Global work environment with top-tier clients. Career growth opportunities and exposure to the latest technologies. Award-winning workplace culture and industry recognition. Excited to take on a challenging Mobile Automation role? Apply now!

Mobile Automation Mobile Automation Appium Appium automation
CT

Qa Engineer - Playwright & Typescript

Cisco Technology Inc

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

The Cisco Security Business Group (SBG) is committed to empowering the world to reach its full potential securely. We achieve this by delivering industry-leading security solutions that protect organizations and individuals from cyber threats. The SBG Security team plays a critical role in this mission by building strong internal partnerships, aligning security strategies across the SBG portfolio, and delivering simple, effective security solutions that meet market and industry expectations. Our team enables internal development teams to securely create and deploy Cisco Secure products, including Duo, Umbrella, SecureX, Talos, Cisco Secure Connect, StealthWatch, Tetration, and more. What You ll Do Collaborate with Product Management, UX, and Development teams to define scope, estimate work, and drive automation initiatives. Contribute to proof-of-concepts (POCs) and conduct quantitative and qualitative technology comparisons. Design, develop, and maintain automation scripts for security-focused applications. Mentor and guide junior engineers, fostering best practices in automation and testing. Define the UI and API automation strategy, working closely with development, product, and QA teams. Identify test cases and scenarios based on product requirements. Develop and maintain automation test scripts to ensure seamless CI/CD integration. Execute and monitor automated test cases, reporting bugs and generating test reports. Investigate and troubleshoot software issues arising from testing. Enhance existing regression test suites for efficiency and comprehensive coverage. Implement CI/CD pipelines to integrate automation test suites with development workflows. Identify and integrate new automation tools, driving an automation-first strategy. Independently manage QA programs, ensuring robust test coverage and quality standards. Evaluate and set up automation frameworks/tools for various projects. Effectively communicate with cross-functional stakeholders to drive quality and efficiency. Who You Are Strong experience in automation testing using tools like Playwright, Cypress, Selenium, or WebDriver IO. Solid understanding of software QA methodologies, tools, and processes within SDLC (Agile, Sprint, etc.). Proficiency in programming concepts, with expertise in JavaScript, TypeScript, Python, or Java (JavaScript/TypeScript preferred). Experience in test automation script development and standard automation frameworks. Skilled in test suite optimization for coverage, efficiency, and execution speed. Familiarity with CI/CD tools like Maven, Jenkins, GitHub, and related build/deployment processes. Hands-on experience with API testing (HTTP, RESTful web services) and API automation tools. Experience in database testing with SQL, MongoDB, or similar databases. Nice to have: Experience in performance testing with tools like JMeter. At Cisco, we are shaping the future of secure connectivity with cutting-edge innovations. We believe in fostering a culture where employees can thrive, grow, and make an impact. Innovation & Growth: Work on industry-leading security solutions that safeguard the digital world. People-First Culture: We celebrate diversity, individuality, and collaboration to drive meaningful change. Giving Back: Employees receive dedicated time off for volunteering, supporting causes they are passionate about. A Place to Belong: Our 30+ Inclusive Communities empower employees to connect and grow in an inclusive environment. We welcome your unique perspective whether you're a tech enthusiast, problem-solver, or innovator, bring your passion to Cisco Secure and help shape the future of security! Take the next step. Be you, with us!

Qa Engineer Qa engineer Playwright TypeScript
AI

Quality Assurance Analyst

Accenture India

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Quality Assurance Analyst Location: Bengaluru Qualifications: BE / Bachelor of Pharmacy / Bachelors of Information Technology Experience Required: Minimum 2 Years About Accenture Accenture is a global professional services company with expertise in digital, cloud, and security. With 699,000+ employees in 120+ countries, we provide Strategy & Consulting, Technology & Operations, and Accenture Song services driving transformation through technology and human ingenuity. Visit us at www.accenture.com Role Overview As a Quality Assurance Analyst, you will work within Accenture s Life Sciences R&D vertical, ensuring compliance, validation, and quality assurance for computerized system applications in pharmaceutical and life sciences operations. You will support hospitals, outpatient clinics, hospices, and other healthcare facilities, ensuring adherence to industry regulations such as GAMP Guidance, 21 CFR, and EU Regulations. Key Responsibilities Validation & Compliance: Perform validation efforts for Accenture projects (system implementation, deployment, validation, and decommissioning). Ensure adherence to FDA regulations and industry standards. Documentation & Project Management: Author and coordinate documentation such as: Test scripts/checklists (IQ/OQ/UAT) Requirements Specification Traceability Matrix System Validation Master Plan Final Validation Report Oversee project management of validation efforts. Team Collaboration & Mentorship: Participate in team meetings and knowledge exchange. Mentor junior members of the Validation Team. Strong experience in Information Management System Testing & Validation Knowledge of Life Sciences CSV (Computer System Validation) Understanding of Life Sciences Automation Enablement Familiarity with regulatory requirements (GAMP Guidance, 21 CFR, EU Regulations) Ability to establish strong client relationships Strong problem-solving and workload prioritization skills Adaptability and flexibility in a fast-paced environment Ability to meet deadlines and work under pressure Work with top pharmaceutical and life sciences companies. Gain expertise in healthcare regulatory compliance. Be part of a dynamic and innovative Life Sciences R&D team. Career growth opportunities in a global organization. Shift Requirement: May require rotational shifts. Qualification : BE / Bachelor of Pharmacy / Bachelors of Information Technology

Quality Assurance Quality Assurance Analyst Quality Analyst
NG

Quality Analyst

Natwest Group

Fresher | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description Join us as a Quality Analyst If you have a keen eye for detail, then this could be the role for you as you make sure that only well-designed and built work packages get through quality testing. You ll be the quality conscience of the team, assisting them to write and maintain automated tests as a standard way of working. Joining us in this fast-paced role, you'll have excellent opportunities for progression and developing your analyst capabilities. We're offering this role at associate level. What you'll do As a Quality Analyst, you ll be assisting the feature team to define testable work that is technically robust, high performing, stable, and secure, ensuring excellent customer experiences and outcomes. Promoting continuous improvement, you ll identify opportunities to maximize the customer experience and reduce the test cycle time by improving techniques, tooling, eliminating waste, and creating a collaborative, proactive approach to quality in the feature team. As well as this, you ll be: Supporting the Quality Manager and the team in executing against the test strategy and quality by determining and advising which tests should be automated at which layer. Making sure that test plans are adequately covered by test scenarios. Creating different test and automation suites, such as smoke tests, full regression and progression tests, and end-to-end system regression tests. Analysing the results of automated tests. Providing data to the business and the team that focuses on quality and quality improvement. The skills you'll need We re looking for someone with an extensive understanding of all stages of the product or service life cycle. This will include in-depth and hands-on experience in areas such as product testing, static testing, systems testing, systems integration testing, user acceptance testing, compliance testing, and operational readiness testing. Along with this, you ll have experience applying a wide range of testing automation tooling, as well as testing methodologies, including a range of Agile testing methods such as test-driven development and behavior-driven development. We ll also expect: Experience in testing ideas and customer-facing applications. Experience in testing concepts, Agile, data mining, and Scrum ceremonies. Demonstrable knowledge of Agile methodologies with experience working in an Agile team. A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management-level colleagues. Good collaboration and stakeholder management skills.

Quality Analyst Quality Analyst Full-Time Quality Assurance
IB

Qa Test Developer

International Business Machines Corporation

8+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Title: Quality Assurance (QA) / Test Developer IBM Introduction At IBM, work is more than just a job it s a mission. Whether you re building, designing, coding, consulting, or innovating, we empower you to push boundaries and solve some of the world s most complex challenges. If you re ready to lead in this new era of technology, let s talk! Your Role and Responsibilities As a Quality Assurance (QA) / Test Developer, you will play a critical role in improving software reliability by identifying potential weak spots, inefficiencies, and issues. You will collaborate with development teams and test engineers to deliver high-quality software products that meet rigorous quality standards, budgets, and timelines. Key Responsibilities: Develop test plans and execute test cases to ensure software quality. Perform automation testing using Java and JUnit frameworks. Conduct API testing and API automation. Integrate test automation into CI/CD pipelines. Work in an Agile development environment, collaborating with cross-functional teams. Ensure DataPower gateway software meets the high standards required by major global enterprises, including banks, airlines, and insurance providers. Troubleshoot and resolve complex software quality issues. Required Technical and Professional Expertise 5+ years of experience in Software Quality Assurance or Test Development. Strong Java programming skills with expertise in OOP concepts. Hands-on experience in API testing and automation. Strong knowledge of manual software testing concepts. Excellent problem-solving skills with a structured approach to tackling issues. Ability to collaborate with development teams to enhance software quality. Preferred Technical and Professional Expertise 8+ years of experience in QA/Test Development. Exposure to Linux-based environments and IBM DataPower. Strong Java OOPs knowledge with experience in JUnit framework. Hands-on experience in API testing and automation. Ability to work in a fast-paced, distributed global team environment. Work on cutting-edge technologies in a collaborative and dynamic environment. Contribute to products used by some of the largest global enterprises. Be part of an organization that values innovation, growth, and career development. If you are passionate about software quality and automation testing, we encourage you to apply and be a part of IBM s exciting journey!

Qa Qa test Developer Qa developer Test developer
MM

Senior Digital Engineer

Mott Macdonald

7+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

About the Role We are seeking a Software QA Engineer to join our dynamic team and drive quality throughout the software development lifecycle. In this role, you will work closely with our software engineering team to ensure that requirements are clearly understood, achievable, and rigorously tested. You will be involved in testing complex systems and applications, while contributing to process improvements and ensuring high-quality releases. This position offers an exciting opportunity to work with cutting-edge technology and be a key advocate for quality in every phase of the development process. Key Responsibilities Collaboration: Work within our software engineering team to ensure requirements are understood, achievable, and tested thoroughly. Problem-Solving: Investigate and debug complex problems, driving them to closure. Test Planning: Create detailed, comprehensive, and well-structured test plans and test cases (end-to-end). Testing Coordination: Estimate, prioritize, plan, and coordinate testing activities across teams. Automated Testing: Design, develop, and execute automated test scripts to ensure consistent application functionality. Bug Tracking: Identify, record, document, and track bugs in detail. Regression Testing: Perform regression testing following the resolution of identified bugs. Metrics Tracking: Track and report on quality assurance metrics to ensure continuous improvement. Documentation: Contribute to the creation and maintenance of technical documentation related to test processes. Quality Advocacy: Be a vocal proponent for quality in every phase of the development process. Key Skills Software QA Methodologies: In-depth knowledge of QA methodologies, tools, and processes. Test Plans & Cases: Proven experience in writing detailed and comprehensive test plans and test cases. Automated Testing Tools: Hands-on experience with automated testing tools and knowledge of BDD test automation frameworks (e.g., Specflow, TestNG). GUI & API Testing: Experience in GUI testing (e.g., Selenium) and API testing. Programming Language: Preferably experience with C# for test automation. CI/CD: Familiarity with CI/CD pipelines (e.g., Azure DevOps Pipelines). SOA and Microservices: Experience working with SOA architectures and microservices. Machine Learning: An interest in Machine Learning technologies is a plus. Experience & Qualifications Experience: 7+ years of experience in software QA and automation testing. Test Execution: Ability to execute automated tests, understand the automation code, and prioritize the failures effectively. Self-Motivation: Passion for ensuring quality in software development. Communication Skills: Excellent verbal and written communication skills, with a focus on clear documentation and reporting. QA Methodologies: Strong knowledge of QA best practices, including writing test plans and test cases. Cloud Computing: Experience with cloud computing (applications, infrastructure, storage, platforms, data). Education: A University Degree in Computer Science, a related technical field, or equivalent practical experience. What We Offer Agile Working Environment: An agile and safe working environment that promotes flexibility and trust. Competitive Benefits: Competitive annual leave, sick leave, group incentive schemes, and insurance coverage (life, workmen s compensation, medical). Global Opportunities: Short and long-term global employment opportunities. Collaboration & Knowledge Sharing: Be part of a global team that emphasizes collaboration and knowledge sharing. Digital Innovation: Engage in initiatives focused on digital innovation and transformation. Equality, Diversity, and Inclusion At Mott MacDonald, we prioritize equality, diversity, and inclusion. We promote fair employment practices, ensuring equal opportunities for all. We encourage individual expression and are committed to creating an inclusive environment where everyone has the opportunity to contribute and thrive. Qualification : A University Degree in Computer Science, a related technical field, or equivalent practical experience.

Senior Digital Engineer Senior engineer Full-Time
CB

Quality Assurance Associate Iii

Conduent Business Services India Llp

2+ Years | Not Disclosed | Bengaluru, Karnataka, India | Full-time

Job Description: Conduent is seeking a Quality Assurance Associate with over 2.5 years of experience to join our team. The successful candidate will be responsible for ensuring quality in customer service and operations, providing coaching and feedback, and managing key performance indicators (KPIs) to improve team and individual performance. You will play a vital role in the coaching and development of agents, ensuring adherence to quality standards, and addressing any issues or opportunities identified during reviews. Key Responsibilities: Quality Scoring & Analysis: Review CXS 1 & 2 scores and NPS (Net Promoter Score) to identify areas of opportunity for improvement. Analyze IIPs (Individual Improvement Plans) data and behaviors to determine areas to address and create actions to improve agent performance. Participate in weekly internal calibrations and coordinate with QA Supervisors on calibration calls. Coaching & Development: Provide targeted coaching sessions based on QA evaluations and KPIs. Coach agents on performance improvements and document actions, commitments, and follow-ups. Assist in targeted individual coaching for outliers and provide follow-up coaching as needed. Team & Supervisory Support: Support the supervisor s team with queries on chat and production floor operations. Handle escalated calls and assist with corporate calls when necessary. Reporting & Tracking: Monitor and track EMT evaluations, and analyze behaviors for opportunities for improvement. Review the Quality scorecard daily and take action to address performance issues. Share Quality Performance reports with agents twice a week, highlighting areas for improvement and best practices. Share EOD reports outlining completed activities, highlights, lowlights, and necessary follow-ups. Communication & Documentation: Ensure that assigned agents review and complete training on Important News and Service Briefings. Follow up on completion of assigned tasks and ensure agents are aware of weekly reminders. Additional Tasks: Perform additional tasks related to tracker management or KPI control as per the line of business (LOB) requirements. Requirements: Experience: Minimum of 2.5 years in a Quality Assurance or related role. Education: Any graduation is mandatory. Skills: Strong ability to analyze data, identify issues, and take corrective actions. Effective coaching skills to provide feedback and help agents improve. Experience in conducting evaluations and calibrations to ensure quality consistency. Good communication skills to interact with agents and supervisors. Knowledge of KPIs, performance metrics, and service excellence principles. Familiarity with quality scorecards, NPS, and tracking performance metrics. Ability to handle escalated calls and complex queries efficiently. Additional Requirements: Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Comfortable working with performance tracking tools and reporting systems. Impactful Work: Play a pivotal role in improving service quality and customer satisfaction. Career Development: Opportunities for coaching, development, and career progression. Culture of Value: A workplace where individuality is noticed and valued, providing room for personal and professional growth. Join Conduent and become part of a team where your contributions make a meaningful difference!

Quality Assurance Quality Assurance Associate Quality Associate

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