Quality Assurance Jobs in Thane

Tech Services Engineer Department: R&D EMACS Location: Thane Job Purpose The Tech Services Engineer is responsible for developing, testing, and maintaining firmware for microcontroller-based embedded systems. This role requires hands-on expertise in C programming and low-level driver development to ensure reliable system performance through hardware-software collaboration. Key Responsibilities Firmware Development: Develop, implement, and maintain embedded system firmware using C language. Microcontroller Platforms: Design and debug firmware specifically for microcontroller-based architectures. Driver Development: Develop and maintain low-level device drivers for peripherals including UART, SPI, I2C, GPIO, ADC, DAC, and PWM. Hardware Integration: Collaborate with hardware teams on schematic reviews, board bring-up, and integration debugging. Testing & Validation: Perform unit testing, integration testing, and Hardware-in-the-Loop (HIL) testing. Troubleshooting: Identify, analyze, and resolve complex firmware and system-level issues. Documentation: Maintain detailed records of firmware architecture, APIs, and development processes. Process Improvement: Support the evolution of firmware development standards and best practices. Qualifications & Experience Education: B.E./B.Tech or M.E./M.Tech in Electronics, E&C Engineering, or a related field. Experience: 5 8 years of professional experience in embedded firmware development. Qualification : B.E./B.Tech or M.E./M.Tech in Electronics, E&C Engineering or a related field

Job Title: Customer Service Executive Company: InCred Finance Location: Thane Department: Central (DEP_290) Employment Type: Full-Time Job Summary: InCred Finance is looking for a motivated and detail-oriented Customer Service Executive to manage and improve customer support processes. The ideal candidate will be responsible for supervising a team, resolving customer concerns, and ensuring high standards of customer service delivery. Key Responsibilities: Supervise and guide a team of customer support professionals Monitor and manage the entire customer service process Resolve customer issues effectively and promptly Develop and implement customer service procedures and policies Design training plans for customer support teams Standardize customer service delivery across all touchpoints Evaluate and interview potential candidates for the support team Recruit suitable candidates from a pool of applicants Track and assess performance of customer service representatives Required Skills: Strong communication and interpersonal skills Ability to manage teams and customer-related escalations Excellent organizational and process management abilities Proficient in evaluating team performance Basic computer and CRM system proficiency Qualifications & Experience: Experience: 0 years (Fresher-friendly role) Education: Graduation required

Senior DIU Executive Experience: 6 8 Years | Location: Thane Job Overview The Senior DIU Executive (MIS / Data Analytics) is responsible for managing, analyzing, and presenting organizational data to support informed decision-making. This role ensures data accuracy, consistency, and quality while identifying trends and insights that impact business performance. The position works closely with cross-functional teams to improve systems and data governance strategies. Key Responsibilities Cleanse, validate, and correct data by identifying corrupted records, coding errors, and inconsistencies. Develop and maintain data systems, ensuring information is organized in a structured and readable format. Apply statistical techniques to analyze complex datasets for diagnostics and forecasting. Assign measurable metrics to key business functions to evaluate and compare performance over time. Prepare and present detailed analytical reports highlighting insights, patterns, and predictions for management. Collaborate with programmers and leadership to recommend system enhancements and reporting standards. Conduct Exploratory Data Analysis (EDA) to identify patterns and summarize data characteristics. Required Skills & Competencies Advanced proficiency in MS Excel and Power BI. Expertise in data cleansing, preparation, validation, and visualization. Strong critical-thinking skills with a structured, logical approach. Excellent verbal and written presentation skills with the ability to manage stakeholder relationships. Ability to analyze local and global trends affecting the industry.

Job Title: Statistical Programmer Key Responsibilities: Develop SAS programs to generate derived analysis datasets and produce content for tables, listings, and figures (TLFs). Validate programming outputs to ensure the quality and accuracy of analysis datasets. Provide programming support to project teams by developing programming strategies, standards, specifications, and executing programmed analysis. Assist in the preparation and review of electronic submissions. Review key planning documents (e.g., statistical analysis plan, data presentation plan, data review plan) to ensure alignment with project objectives and clarity in programming assumptions and requirements. Assess the impact of these documents on programming tasks. Collaborate with vendors to establish project standards, programming conventions, and manage programming specifications and file transfers. Lead the effort to ensure the quality of Global Biometric and Data Sciences (GBDS) deliverables, applying standards consistently and adhering to regulatory guidelines, corporate SOPs, and departmental work practices. Identify opportunities for enhancing efficiency and consistency within GBDS and improve interactions with strategic vendors. Independently manage and perform programming tasks with minimal supervision. Contribute to continuous improvement initiatives to optimize workflows and outputs. Minimum Qualifications: Bachelor s degree in Statistics, Biostatistics, Mathematics, Computer Science, Life Sciences, or a related field. At least 3 years of programming experience in a relevant industry. For US-based positions, US military experience will be considered as part of industry experience. Proficiency in using SAS, R, or other programming languages to create derived analysis datasets and TFLs. Strong understanding of clinical data structures (e.g., CDISC standards) and relational databases. Proficiency in software tools such as MS Office and XML. Experience in handling and processing upstream clinical data (e.g., multiple data forms, eDC, SDTM). Ability to produce outputs that meet downstream requirements (e.g., ADaM, Data Definition Table, e-submission). In-depth knowledge of regulatory, industry, and technology standards and requirements. Familiarity with statistical terminology, clinical tests, medical terminology, and protocol designs. Demonstrated ability to collaborate within a team environment alongside clinical team members. Preferred Qualifications: A minimum of 3 years of experience in clinical/statistical programming within pharmaceutical clinical development. Knowledge of the drug development process, clinical trial methodology, and familiarity with global regulatory requirements. Experience using other software packages (e.g., R). Familiarity with the Linux operating system. Qualification : Bachelors degree in Statistics, Biostatistics, Mathematics, Computer Science, Life Sciences, or a related field.

Job Title: Customer Service Executive Location: Thane Position Summary We are seeking a dedicated Customer Service Executive to provide excellent support to our customers by addressing their issues and resolving them promptly. This role involves front-facing duties like answering calls and responding to customer queries, ensuring a high level of customer satisfaction. Key Responsibilities Customer Support: Handle customer inquiries and resolve issues in a timely and professional manner. Respond to customer queries via phone, email, or chat. Provide accurate information regarding products/services, assisting customers with their concerns. Problem Solving: Demonstrate fast and efficient problem-solving skills to address customer concerns. Resolve complaints, including those from angry or agitated customers, with patience and understanding. Team Leadership (if applicable): Lead and guide a team of customer service representatives, providing support and improving their performance. Foster a positive work environment and promote high standards of customer service. Customer Interaction: Maintain a respectful and empathetic approach with every customer, regardless of the situation. Ensure customer satisfaction by providing timely resolutions and follow-up if needed. Qualifications Minimum qualification: 12th pass or higher. Superior written and oral communication skills. Leadership skills to guide and improve a team (if applicable). Knowledge of customer service principles and best practices is a plus. Patience and professionalism when handling angry or difficult customers. Excellent problem-solving skills and a quick response time. Qualification : 12th pass or higher.

Inside Sales Executive Experience: 1 3 Years Location: Thane Job Overview We are looking for a dynamic and results-oriented Inside Sales Executive to support our EdTech sales initiatives. This role focuses on lead generation, qualification, and conducting virtual product demonstrations for our digital learning solutions. The ideal candidate will actively engage prospective customers, understand their learning needs, and contribute to building a strong sales pipeline. Key Responsibilities Generate and qualify leads through outbound calls, emails, social media outreach, and inbound inquiries. Engage with schools, educators, institutions, parents, and learners to understand their requirements. Schedule and deliver virtual product demonstrations showcasing EdTech platforms, digital content, and learning tools. Assess customer needs and recommend appropriate EdTech solutions. Maintain accurate lead information, demo feedback, and follow-up details in CRM systems. Nurture prospects through consistent follow-ups and effective pipeline management. Coordinate closely with the sales closure team to ensure smooth handover of qualified leads. Track and analyze demo performance, lead quality, and conversion metrics. Meet daily activity targets (calls, emails, demos) and monthly pipeline goals. Required Skills & Qualifications Strong verbal and written communication skills. Confidence in delivering online presentations and product demonstrations. Prior experience in inside sales, tele-calling, or lead generation is preferred. Familiarity with CRM tools and virtual meeting platforms such as Zoom, Google Meet, or MS Teams. Ability to clearly explain EdTech products and value propositions. High-energy, target-driven mindset with strong discipline in follow-ups.

CRM Executive Location: Thane Experience: 1 3 years Education: Bachelor s degree Role Summary We are seeking a motivated CRM Executive to support and enhance our customer relationship management initiatives. This role involves working closely with marketing, sales, and customer service teams to drive engagement, improve customer retention, and ensure excellent client satisfaction. Key Responsibilities Relationship Management: Build and maintain strong relationships with existing and new clients to drive sales growth. Operations: Manage daily customer service operations, ensuring high-quality support and efficient query resolution. Feedback Loop: Handle customer feedback and complaints, coordinating with relevant departments for timely resolution. Service Metrics: Ensure all issues are addressed within the defined Turnaround Time (TAT) while maintaining quality standards. Process Enhancement: Support day-to-day CRM operations to improve overall process efficiency. Internal Coordination: Liaise with Sales, Production, and Accounts departments to address client queries and share updates. Post-Sales Support: Assist with post-sales activities and follow-ups to ensure smooth onboarding and client satisfaction. Qualifications & Skills Education: Bachelor s degree (Required). Technical Skills: 1 3 years of experience using CRM software. Soft Skills: Strong verbal and written communication, interpersonal coordination, and problem-solving abilities. Languages: Proficiency in additional languages is considered a plus. Qualification : Bachelors degree (Required)

Job Title: Web Developer Location: Thane, India Company: Ideamagix About the Role: Ideamagix is on the lookout for a skilled and passionate Web Developer to join our dynamic team in Thane. You'll contribute to web development projects for both Indian and global markets, participating in everything from back-end logic to system architecture. Key Responsibilities: Collaborate with front-end developers to integrate user-facing elements with server-side logic. Build, test, and maintain efficient, reusable, and reliable web applications. Troubleshoot and resolve bugs, improve application performance, and optimize server-side logic. Interact with databases to manage and store data securely and efficiently. Deliver projects on time while maintaining high quality. Develop and maintain APIs across multiple devices. Contribute to the system design and architectural decisions. Required Skills & Qualifications: Strong command of PHP and frameworks like Laravel, CodeIgniter, or Yii. Bonus if experienced in Ruby, Python, Node.js, or Java. Familiarity with front-end technologies such as HTML, CSS, JavaScript, React, or Angular is preferred. Experience with REST and SOAP APIs, and web services. Competence in managing hosting environments and administering databases like MySQL or Oracle. Understanding of application scalability, accessibility, and security compliance. Experience with version control tools such as Git. Strong problem-solving, communication, and leadership skills. At Ideamagix, based in the heart of Thane, you ll work on impactful projects in a supportive and creative environment. We believe in continuous growth, collaborative culture, and building innovative solutions for clients across the globe.

Job Title: Graphic Designer Location: Thane, India Company: Ideamagix About the Role: Ideamagix is seeking a creative and detail-oriented Graphic Designer to bring visual concepts to life across various digital and print platforms. The ideal candidate will be able to transform written or spoken ideas into compelling, visually engaging designs that align with our brand and client goals. Key Responsibilities: Design and develop visual content for marketing materials, websites, social media, and other digital/print media including infographics and illustrations. Assemble and integrate visual elements such as icons, photos, and other assets into cohesive designs for web and print. Collaborate with clients and internal teams (marketing, copywriting, sales) to create designs that align with brand identity and business objectives. Manage the full design process from concept development and typesetting to final production and delivery. Translate concepts into rough layouts, considering composition, typography, color, and overall aesthetic. Proofread and prepare final designs for print, ensuring high quality and accuracy. Requirements: Proficiency in design software such as Adobe Creative Suite (Photoshop, Illustrator, InDesign, etc.). Strong understanding of layout, typography, color theory, and branding. Ability to work both independently and collaboratively in a fast-paced environment. Strong attention to detail and a keen eye for aesthetics. Experience with preparing files for print production is a plus. Excellent communication and time management skills. At Ideamagix, based in Thane, you ll be part of a forward-thinking creative team. You ll work on diverse projects across industries, contributing to meaningful designs that help brands grow and connect with their audiences.

Job Title: iOS App Developer Location: Thane, India Company: Ideamagix About the Role: Ideamagix is looking for a passionate and adaptable iOS Developer to join our growing team. You ll be working not just on mobile app development but also engaging with a variety of modern front-end and back-end technologies. This is a great opportunity for someone who wants to broaden their technical expertise and make a meaningful impact on the products we build. Key Responsibilities: Design, develop, test, and maintain high-quality iOS applications. Analyze business and system requirements to develop functional and scalable apps. Collaborate with cross-functional teams including developers, designers, and project managers to deliver new features and improve existing ones. Present new product features and prototypes to clients, explaining their functionality and value. Manage app updates, patches, bug fixes, and performance optimizations. Maintain well-organized project assets including code, drafts, files, and documentation for easy collaboration. Stay up to date with new iOS versions, frameworks, and emerging mobile technologies. Work effectively on time-sensitive projects without compromising quality. Requirements: Solid experience with Swift and Objective-C, and familiarity with Xcode and iOS SDK. Strong understanding of Apple's Human Interface Guidelines and UI/UX best practices. Knowledge of RESTful APIs and integration with backend services. Ability to troubleshoot, debug, and optimize application performance. Experience with version control tools such as Git. A willingness to continuously learn and explore technologies beyond mobile development. Excellent communication and teamwork skills. Based in Thane, Ideamagix offers an environment that encourages innovation, experimentation, and growth. You'll work on exciting projects that challenge you to go beyond conventional development and give you the opportunity to evolve as a full-stack contributor.

Associate Clinical Data Base Validation Manager Location: Thane Job Overview: The Associate Clinical Data Base Validation Manager will lead testing activities to ensure high-quality databases that meet customer requirements and regulatory standards. This role involves overseeing project planning, execution, and close-out phases, managing financial aspects, communication, and milestone deliverables while ensuring compliance with Good Clinical Practices (GCP), applicable regulatory guidelines, and internal SOPs. Key Responsibilities: Project Management & Planning: Attend Kick-Off meetings and regular project meetings until Study Go Live. Take full responsibility for creating the Edit Checks Test Plan document and writing test cases. Review the Project Plan, escalating any issues to stakeholders. Testing & Validation: Release the Edit Checks Test Plan to the testing team and manage testing activities. Perform eCRF and Time & Events QC as per QC checklist. Review and escalate issues related to ASB and Edit Specification documents. Test email alerts and document changes in version history. Validate system configuration, including AUL, Rights and Roles, Home page, and System Settings. Provide project status updates on validation activities to the Data Team Lead and Lead Programmers. Documentation & Reporting: Document all testing documentation in eDMSF in a timely manner. Maintain clear communication with internal customers and stakeholders. Review Testing Comments Log after each testing cycle and share it with programmers. Ensure accurate and timely documentation of all validation processes. Team Leadership & Coordination: Coordinate with internal teams and ensure resources are assigned appropriately to meet project deliverables. Train and mentor Testing Team Members, providing leadership in validation processes. Implement proactive quality management plans and identify root causes of issues for remediation. Lead the team in driving changes across projects to improve processes and ensure compliance. Quality & Financial Management: Review the QIP for appropriate budget allocation and communicate out-of-scope activities. Supervise implementation of new technology. Review individual project financial performance and communicate issues to stakeholders. Ensure adherence to study budgets. Customer Relationships: Serve as the primary point of contact for internal customers regarding testing deliverables. Develop and maintain strong customer relationships and provide negotiation support for timelines, financials, and resources. Qualifications: Education: Bachelor s degree in Science, Computer Science, Information Technology, or Bachelor in Technology. Experience: 4-6 years of relevant clinical database testing experience in Clinical Data Management Systems (CDMS) platforms. A total of 6+ years of relevant experience. Skills & Competencies: Strong project management and leadership skills. Deep understanding of clinical data validation, testing processes, and database management. Ability to work cross-functionally and manage multiple projects simultaneously. Proficiency in MS Office, database management, and eDMSF systems. Strong communication and interpersonal skills for working with internal and external stakeholders. Desired Attributes: Attention to Detail: Ability to meticulously track and validate database changes and project status. Problem-Solving Skills: Strong analytical skills to resolve complex testing and validation issues. Team Leadership: Proven experience in managing and mentoring a testing team, ensuring the quality and consistency of deliverables. Customer-Focused: Strong customer relationship skills to manage and exceed client expectations effectively. This role offers an excellent opportunity for an experienced Clinical Data Base Validation Manager to drive successful clinical data management processes and enhance operational quality within a dynamic team. If you are a motivated professional with a strong background in clinical data validation and testing, we encourage you to apply. Qualification : Bachelors degree in Science, Computer Science, Information Technology, or Bachelor in Technology.