R2R Process Jobs in Bengaluru
1238 Jobs Found
Senior Associate - Logistics - US Voice Process
Laundryheap Limited
Position: Senior Associate - Logistics - US Voice Process Department: Logistics & Linen Operations, Fleet Operations Employment Type: Full time Location: Bengaluru Overview Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items in as little as 24 hours, often making us the fastest in our industry. Headquartered in the UK, our service is available in 14 international markets, and we re currently in the process of expanding further across Europe, Asia, and North America. We are currently looking for a Senior Associate Driver Operations US Voice Process to join our fast-growing Fleet team at our office in Bangalore, India. As we are an international brand working with different time zones, we require the potential candidate to be flexible to work in shift patterns. You ll make a difference: Reporting to the Senior Division Manager, as the Senior Associate Driver Operations US Voice Process you will be responsible for supporting the Fleet Team for the EU market and ensuring the entire supply of contractors (Partner Drivers) is taken care of. The roles & responsibilities can be broadly outlined as follows: Recruiting Partner Drivers: Make outbound calls to potential drivers and guide them through our recruitment process. Driver Support: Handle inbound emails and chats from drivers, assisting with payment questions, feedback, work confirmation, and contract issues. Quality Assurance: Investigate and correct any errors made by partner drivers. Mentorship: Guide and support team members to achieve their goals and improve. KPI management: Monitor Key Performance Indicators (KPIs) for the team, Identify areas for improvement and implement strategies to achieve KPI targets. Coordination: Liaise with drivers globally and collaborate with teams in London, the US, and Singapore. Driver Management: Respond to driver queries, manage performance, and ensure driver supply meets client demand. Project Leadership: Lead projects to improve our operations. Required skills: Bachelor s degree or equivalent. Proven experience with a minimum of 3 years. Excellent communication skills, both verbal and written, with the ability to explain the process and policies clearly to drivers. Past experience working in the night shifts/rotational shifts. Email and chat process experience. Ability to work in a fast-paced and dynamic environment, handling multiple driver-related issues simultaneously. Foster a collaborative and positive work environment. Empathy and a customer-centric approach to problem-solving, ensuring a positive experience for drivers. Preferred Skills: Previous experience in International voice process (US/EU calling), preferably with exposure to supporting drivers. Previous experience in operations and logistics is a big plus! Previous experience in a startup is a big plus! Qualification : Bachelors degree or equivalent
Record To Report
Ninjacart
Record to Report (R2R) Location: Bangalore Work Type: Full-Time Join the Ninja Clan Pioneer. Challenge Yourself. Create Better Lives. At Ninjacart, we re India s largest agritech company, transforming the agricultural ecosystem through technology, innovation, and sustainable solutions. Our mission is simple yet ambitious to empower every participant in the agri value chain, from soil to sales. We re building next-gen commerce, finance, and fulfillment solutions that uplift farmers, traders, retailers, and consumers alike. Our ecosystem of products Ninjacart, Ninja Mandi, Ninja Global, Ninja Kirana, and Ninja Kisaan serves unique customer needs and drives efficiency across the agri network. Backed by global investors including Accel, Tiger Global, Flipkart, Walmart, Qualcomm Ventures, and Nandan Nilekani, we re on a mission to build the most trusted, efficient, and inclusive AgriTrade Network. About the Role As part of our Record to Report (R2R) team, you ll play a key role in ensuring accurate, compliant, and timely financial reporting. You ll collaborate across teams, streamline processes, and uphold strong financial governance to support Ninjacart s growth journey. Key Responsibilities Support the month-end closing process for legal entities and internal reporting in line with IND AS and company accounting policies. Prepare and post journal entries, accounting corrections, and reclassifications to ensure accurate financial records. Work cross-functionally to validate and reconcile accruals and other financial data. Partner with consultants and auditors on accounting matters and new business initiatives, especially in FinTech-related areas. Prepare balance sheet reconciliations and supporting schedules on a monthly/quarterly basis. Assist in GST/TDS filings and ensure compliance with other statutory requirements. Perform ad-hoc financial analyses and reporting as needed. Maintain and update process documentation for R2R activities. Support both internal and external audits with necessary documentation and insights. Chartered Accountant (CA) with 1 2 years of experience in finance, accounting, or R2R operations. Solid understanding of IND AS, accounting principles, and internal controls. Experience in NBFC environments, SAP ERP, or IND AS transitions is a plus. Proven ability to drive process improvement and standardization initiatives. Excellent communication skills both written and verbal. High energy, proactive mindset, and a strong sense of ownership. A self-starter who thrives in fast-paced, dynamic environments. At Ninjacart, you ll be part of a purpose-driven organization that combines impact with innovation. Here, you ll have the freedom to experiment, the opportunity to grow, and the satisfaction of creating real-world change. Become a Ninja. Build better lives. Qualification : Chartered Accountant (CA)
Netsuite Staff Analyst
Okta
NetSuite Staff Analyst Record-to-Report (R2R) Location: Bengaluru Department: Business Technology / Finance Systems Experience: 10+ Years (8+ Years in NetSuite with R2R Focus) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, anywhere, on any device. Through our Okta and Auth0 platforms, we provide secure access, authentication, and automation tools putting identity at the heart of enterprise security and growth. We value diversity of thought, experience, and background. We re not looking for someone who checks every box we re looking for lifelong learners and collaborative contributors who will strengthen our mission. The Opportunity As a NetSuite Staff Analyst, you will play a critical role in optimizing and maintaining Okta s financial systems with a strong focus on Record-to-Report (R2R) operations. This includes ensuring system integrity, supporting audits, improving month-end close processes, and enabling seamless integrations between NetSuite, Oracle Fusion Cloud, and other enterprise systems. You ll be the go-to SME for NetSuite s R2R functionality and collaborate across Finance, IT, and external partners to drive process excellence and scalability. Key Responsibilities System Expertise & Operations Act as a subject matter expert (SME) for NetSuite R2R functionality (GL, Fixed Assets, Subledger, Consolidations). Maintain workflows, dashboards, saved searches, and configurations to enhance system performance and compliance (SOX, GAAP). Close & Reporting Support Support month-end, quarter-end, and year-end close by ensuring timely reconciliations, reporting, and intercompany transaction accuracy. Partner with Accounting and Finance teams to streamline journal entries, accruals, and fund transfers. Projects & Integrations Lead or participate in NetSuite R2R-related projects: migrations, upgrades, process improvements, and integrations. Collaborate on integrations with tools like Boomi, Celigo, or other middleware. Stakeholder Collaboration Work with Finance, IT, and external vendors to resolve NetSuite issues, support users, and evaluate automation opportunities. Train users on NetSuite functionality and document best practices. Audit & Compliance Support internal and external audit processes by maintaining data integrity, system configurations, and traceability. Generate required audit reports and ensure all financial controls are in place. Required Qualifications Bachelor s degree in Accounting, Finance, Information Systems, or related field. 10+ years in financial systems technology, with 8+ years of hands-on NetSuite experience in R2R. Deep understanding of GAAP/IFRS, general ledger structure, and financial reporting. Proficiency in SuiteScript, Saved Searches, Dashboards, and NetSuite customization. Strong experience with: Account Reconciliations Fixed Assets Intercompany Accounting Multi-Currency Fund Transfers and Accruals Solid understanding of Scrum/Agile methodologies. Excellent communication and stakeholder management skills. Preferred / Nice-to-Have Skills Experience with integration tools such as Boomi, Celigo, or similar. Exposure to Oracle Fusion Cloud, SAP, or other ERP systems. Familiarity with related systems like Workday, Coupa, Avalara, and Salesforce. Work at the Core of Identity Security Help build and maintain mission-critical financial systems for a global tech leader. High-Growth Environment Join a rapidly scaling company and make a measurable impact. Cross-Functional Collaboration Work with global teams across Finance, Technology, and Compliance. Innovate in Finance Technology Leverage GenAI and automation to optimize reconciliation and reporting workflows. Inclusive Culture Thrive in a team that celebrates learning, diverse perspectives, and continuous growth. Join Okta, where your technical expertise in NetSuite and financial systems directly powers enterprise innovation and scale. Qualification : Bachelors degree in Accounting, Finance, Information Systems, or related field
Process Trainer
Altisource
Job Title: Process Trainer Location: Bengaluru Company: Altisource (NASDAQ: ASPS) About Us At Altisource, we build world-class technology and services for the mortgage and real estate industries. We partner with 7 of the top 10 U.S. mortgage servicers, operate one of the top three real estate auction platforms, and manage a cooperative representing over 15% of the $1.8 trillion U.S. originations market. If you're detail-oriented, have a passion for training, and thrive in a dynamic environment this is your chance to make an impact. Position Summary We re looking for a skilled and enthusiastic Learning & Development (L&D) Trainer to design and deliver high-impact training programs for our mortgage services teams. You'll play a key role in enhancing performance, improving process understanding, and supporting business goals. This role is based in Bengaluru, and will begin in a remote capacity. Key Responsibilities Training Delivery & Facilitation Conduct engaging and effective training sessions (both live and online). Facilitate new hire, cross-skill, refresher, and floor support training. Apply adult learning principles and creative training techniques for maximum retention. Instructional Design & Content Development Design customized L&D programs based on business needs. Collaborate with SMEs to convert expert content into learner-friendly modules (classroom, online, or blended formats). Performance Tracking & Coaching Monitor trainee performance during training programs; provide developmental feedback and coaching. Use data analytics to identify training gaps and conduct refresher sessions as needed. Process Management & Improvement Maintain training records and data as per L&D protocols. Drive process improvements in training delivery and program management. Support training-related documentation and project timelines. Stakeholder Collaboration Liaise with business and L&D teams to ensure alignment on processes, scheduling, and training requirements. Attend and implement insights from any client-mandated training sessions. Mentorship & Team Support Mentor junior trainers in facilitation, content delivery, and training methodologies. Participate in on-the-job training support and floor activities. Qualifications & Skills Experience: Minimum 2+ years of experience in U.S. Mortgage Origination Services. Education: Graduate in any discipline. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Communication: Strong verbal and written communication skills. People Skills: Good interpersonal and team management capabilities. Business Acumen: Ability to analyze data, recommend process changes, and collaborate with global teams. Work Ethic: Strong organizational skills with the ability to meet tight deadlines and handle pressure. A collaborative and growth-oriented work environment. Opportunities to make a meaningful impact through training and development. A chance to work with one of the leading names in the mortgage and real estate industry. Join us and be a part of transforming how homes are bought, sold, and managed. Qualification : Graduate in any discipline
Assistant Manager - Process Design
Zeta
Job Title: Assistant Manager Process Design Location: Bangalore Employment Type: Full-time About Zeta: Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch innovative financial products. Co-founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform Zeta Tachyon is the industry s first modern, cloud-native, fully API-enabled banking stack. With over 15 million cards issued globally, Zeta Tachyon enables: Seamless, digital-first cardholder experiences Embeddable banking support for partners Hyper-personalized card programs Rapid product launches through web-based configurators Robust compliance and fraud management capabilities Zeta is working with major banks and fintechs globally and has 1,700+ employees, with 70% in R&D. The company raised $280M at a $1.5B valuation in 2021, backed by SoftBank, Mastercard, and other top investors. Role Overview: We are looking for an Assistant Manager Process Design who will drive automation, process transformation, and customer experience optimization. This role involves working closely with Product, Engineering, and Operations teams to build scalable and efficient customer support processes. Key Responsibilities: Identify opportunities for automation and process improvements and create a transformation roadmap. Design intuitive chatbot customer flows to enhance digital experience. Re-engineer existing processes to improve First Time Resolution (FTR) and overall customer satisfaction (CSAT). Set up proactive monitoring for customer journey leakages and coordinate with relevant teams for quick resolution. Establish a robust Voice of Customer (VOC) mechanism using inputs from multiple channels (email, chat, NPS, social media). Define and implement strategic process transformation initiatives to enhance the customer journey. Lead cross-functional efforts with Product, Engineering, and Operations to deliver process excellence. Support recovery work when necessary, ensuring business continuity. Deliver timely status updates to management and project stakeholders. Required Skills & Competencies: 2 4 years of experience in Process Design, Process Excellence, or Operational Transformation. Background in Operational Metrics (CSAT, AHT, FTR, Re-opens, FRT). Strong knowledge of Excel and PowerPoint. Six Sigma certification (preferably Black Belt) and experience with Lean methodologies. Familiarity with AI, automation, and digital tools in customer support. Excellent analytical and critical thinking abilities. Strong decision-making skills in real-time scenarios. Proven ability to work with multiple stakeholders to drive results. Excellent verbal and written communication skills. Qualifications: Bachelor s Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field. Equal Opportunity Employer: Zeta celebrates diversity and is committed to creating an inclusive environment for all. We welcome applicants from all backgrounds, cultures, and communities and believe a diverse workforce is key to our success. Qualification : Bachelors Degree (B.E./B.Tech) or a Postgraduate Degree / MBA in a relevant field
Assistant Manager - Process Design
Zeta
Job Title: Assistant Manager Process Design Location: Bangalore, India Employment Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company empowering banks and fintechs to launch modern, cloud-native financial products at speed and scale. Founded in 2015 by Bhavin Turakhia and Ramki Gaddipati, Zeta s flagship platform, Tachyon, is the world s first modern, API-first banking stack supporting issuance, processing, lending, core banking, fraud, risk, and more all under one roof. With over 15 million cards issued on its platform globally, Zeta partners with leading banks and fintechs to deliver digital-first experiences, hyper-personalized programs, and rapid product innovation. We are a global team of 1700+ employees, with more than 70% dedicated to R&D, and are backed by major investors including SoftBank and Mastercard, with a valuation of $1.5 billion. Role Summary Zeta is seeking a driven and analytical Assistant Manager Process Design to spearhead customer journey improvements and process automation. You will be responsible for transforming customer-facing processes to enhance user experience, improve operational efficiency, and contribute to strategic initiatives across Product, Engineering, and Operations teams. Key Responsibilities Process Automation & Transformation: Identify improvement areas, create transformation roadmaps, and implement automation strategies to enhance service delivery. Customer Journey Mapping: Design chatbot flows and other digital experiences to ensure seamless, intuitive customer interactions. Continuous Improvement: Evaluate and re-engineer existing workflows to increase First Time Resolution (FTR), reduce Average Handling Time (AHT), and drive CSAT. Monitoring & Proactive Support: Establish early-warning systems and collaborate cross-functionally to prevent and address service issues. Voice of Customer (VOC): Build robust VOC mechanisms by analyzing feedback from email, chat, NPS, social media, etc., to drive actionable improvements. Strategic Initiatives: Lead cross-functional initiatives with Product, Engineering, and Business Ops to elevate customer experience and operational excellence. Project Reporting: Deliver timely and detailed project updates and reports to stakeholders and leadership. Skills & Competencies Experience in Process Design, Process Excellence, Automation, or Operational Excellence. Prior work with Customer Support teams and KPIs like CSAT, AHT, FTR, Reopens, and First Response Time. Proficiency in Microsoft Excel and PowerPoint for analytics and presentations. Working knowledge of Six Sigma (preferred: Black Belt), Lean methodologies, and digital tools. Familiarity with AI, chatbots, workflow tools, and digital customer experience technologies. Strong analytical thinking, decision-making, and stakeholder management skills. Exceptional communication skills, both verbal and written. Qualifications & Experience Education: BE/B.Tech or Postgraduate/MBA from a recognized institution. Experience: 2 4 years in a relevant role involving process optimization or customer journey transformation. At Zeta, we believe People Must Grow. You ll work with brilliant minds, cutting-edge technologies, and game-changing products. Our culture promotes innovation, continuous learning, and an inclusive workplace where every individual is valued. Equal Opportunity Statement Zeta is an equal opportunity employer. We celebrate diversity and are committed to building an inclusive environment for all employees regardless of background, gender, religion, ethnicity, or identity. Qualification : BE/B.Tech or Postgraduate/MBA from a recognized institution.
Senior Customer Support Engineer
Aptean
Job Title: Senior Customer Support Engineer Location: Bengaluru, India Employment Type: Full-Time, Regular Shift: 7:00 PM 4:00 AM IST Overview Aptean is seeking a skilled and dedicated Senior Customer Support Engineer to deliver exceptional technical and functional support for our ERP solutions, with a focus on process manufacturing and Microsoft Dynamics Business Central. You will play a vital role in ensuring high customer satisfaction by efficiently resolving issues, managing customer cases, and collaborating with cross-functional teams to handle escalations. Your expertise across all ERP modules and integrations will help us maintain strong client relationships and continuously improve our support processes. Key Responsibilities Deliver high-quality, timely support to customers across multiple channels (phone, email, live chat) while adhering to SLAs. Manage and document customer cases thoroughly, recording troubleshooting steps, resolutions, and recommendations. Monitor support metrics such as ticket closure rates, escalations, and customer satisfaction scores; provide actionable insights for improvement. Maintain a customer satisfaction score above 96%. Proactively identify trends in support cases to recommend process and product improvements. Ensure knowledge base content is accurate, comprehensive, and adheres to quality standards. Handle complex issues across all ERP modules including P2P, D2B, O2C, and R2R. Collaborate closely with other teams to resolve escalated cases efficiently and and professionally. Continuously build technical and functional expertise to increase self-reliance and reduce escalations. Qualifications Education: Bachelor s degree (required) Master s degree (preferred) Experience: 4 to 8 years in ERP product support, preferably in process manufacturing. Hands-on experience supporting Microsoft Dynamics Business Central (mandatory). Exposure to all ERP modules: Procure-to-Pay (P2P), Demand-to-Bill (D2B), Order-to-Cash (O2C), Record-to-Report (R2R). Technical Skills: Strong SQL knowledge. Windows Server administration and troubleshooting experience. Ability to handle ERP module integrations with add-on products. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Work Conditions Shift-based work required: 7:00 PM to 4:00 AM IST. Reporting Reports to: Customer Experience (CXT) Manager No direct reports. Join a global leader in ERP solutions and be part of a collaborative team dedicated to customer success. We offer the opportunity to grow your skills, work with cutting-edge technology, and make a real impact in a fast-evolving industry.
Finance Associate - R2r Function
Limechat
Job Title: Finance Associate R2R Function Location: Bengaluru, India Company: LimeChat About LimeChat LimeChat is on a mission to revolutionize conversational commerce by enabling human-like AI interactions on WhatsApp. As part of Y Combinator s W21 batch, we re already powering customer journeys for 300+ leading brands like HUL, ITC, Wow Skin Science, Piramal Health, and Snitch. With rapid expansion into enterprise verticals like BFSI, Healthcare, and Retail, LimeChat is at an exciting growth inflection point. If you re someone who thrives in ownership-driven, high-performance environments, join our elite team and make a lasting impact. Role Overview We're hiring a Finance Associate (R2R Function) to own collections, reconciliations, and client payment compliance. This is a high-ownership role ideal for someone with sharp communication skills, a grasp of legal procedures in finance, and a proactive mindset. Key Responsibilities Collections Management Proactively reach out to clients with overdue accounts to negotiate and secure payments. Offer solutions and manage sensitive situations tactfully. Account Reconciliation Reconcile client accounts regularly, identify variances, and coordinate resolution with both internal teams and customers. Client Communication Serve as the go-to person for all payment-related queries. Communicate payment terms, reminders, late fees, and escalations clearly and professionally. Reporting & Documentation Maintain detailed logs of collection efforts, interactions, and legal actions. Generate weekly and monthly reporting dashboards on receivables. Process Optimization Suggest and implement improvements to streamline collection workflows, minimize risk, and reduce DSO (days sales outstanding). Legal Enforcement Draft, issue, and follow up on legal notices for payment defaults. Coordinate with legal counsel to ensure regulatory compliance and appropriate escalation. Must-Have Qualifications 1+ years of experience in collections, accounts receivable, or client finance preferably in a SaaS or tech-driven organization. Strong grasp of collections law, including issuing notices and handling delinquent accounts professionally. Excellent verbal and written communication skills. High attention to detail and strong documentation habits. Proficiency in Excel/Google Sheets and comfort with basic finance tools. Bachelor s degree in Finance, Accounting, Business, or a related field. Bonus Skills Experience with accounting software (e.g., QuickBooks, Zoho Books, Tally, or similar) Knowledge of Indian taxation (GST, TDS) and compliance basics Familiarity with legal documentation processes in finance Unlimited Paid Time Off & Sick Leave Flexibility to recharge and stay balanced. Free Meals & Snacks Fuel your productivity. Subsidized Fitness Membership Stay healthy and energized. Pet-Friendly Office Bring your dog or cat to work! Annual Company Retreats Celebrate wins and build connections. Qualification : Bachelors degree in Finance, Accounting, Business, or a related field.
Accounting & Reporting Analyst - General Accounting
Abb
Job Title: Accounting & Reporting Analyst - General Accounting Location: Bangalore, India Reports to: Team Lead - General Accounting Company: ABB Company Overview: At ABB, we are committed to addressing global challenges through innovation and sustainable solutions. Our core values care, courage, curiosity, and collaboration empower us to create positive change. We foster a culture of diversity, inclusion, and equal opportunities, ensuring that everyone has the chance to contribute and grow. Role Summary: As an Accounting & Reporting Analyst - General Accounting at ABB, you will play a key role in supporting general accounting activities in accordance with defined strategies, policies, and procedures. You will be responsible for managing and analyzing record-to-report (R2R) data, ensuring accurate financial reporting, and compliance with relevant accounting standards. Your contributions will be integral to the Finance Operational Service team in Bangalore, India. Key Responsibilities: General Accounting Activities: Perform general accounting tasks, including the recording of financial transactions in line with ABB s standards. Account Reconciliations: Investigate discrepancies and perform account reconciliations to resolve any financial discrepancies. Financial Reporting: Generate accounting analyses and reports to assist finance and business leaders in decision-making processes. Month-End Closing: Contribute to month-end book closing activities, ensuring accuracy and timely completion. Statements and Reconciliations: Produce reports, statement of accounts, and reconciliations, maintaining an organized and compliant financial record. Safety and Integrity: Live ABB s core values of safety and integrity, taking responsibility for your actions and supporting your colleagues and the business. Qualifications & Requirements: Experience: 1-3 years of experience in Record-to-Report (R2R), General Ledger, and accounting activities. ERP System Knowledge: Proficiency in SAP, with experience working in a shared services or manufacturing environment. Technical Skills: Strong MS Excel skills (including advanced functions and pivot tables) and good working knowledge of MS Office. Educational Background: A Bachelor s degree or MBA in Accounting, Finance, or Commerce. Communication Skills: Strong written and verbal communication skills, with the ability to effectively interact with various teams.
Expert Consultant, Process Excellence
Bain & Company
What makes us a great place to work: We are proud to be consistently recognized as one of the world's best places to work with our One Bain culture, a champion of diversity, and a model of social responsibility. We are currently ranked #1 on Glassdoor's Best Places to Work list, and we have maintained a spot in the top four on Glassdoor's list for the last 13 years. We believe that diversity, inclusion, and collaboration is key to building extraordinary teams. We hire people with exceptional talents, abilities, and potential, then create an environment where you can become the best version of yourself and thrive both professionally and personally. We are publicly recognized by external parties such as Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign for being a great place to work for diversity and inclusion, women, LGBTQ, and parents. Who you ll work with: You will join our Process Excellence team within our Enterprise Technology practice, serving end-to-end technology and digital transformations for our priority clients. You can look forward to being embedded in teams consisting of other driven and curious Bain staff, working alongside other teams on technology delivery, architecture, design, and software development, among others. With this uniquely diverse group, you will serve leading companies in every industry, helping them to define and implement business transformations. What you'll do: Mission Responsible for supporting the new ERP guild Manage a cross-functional team in the delivery of services, solutions & products on time and under/ at budget Develop processes that ensure business risks are evaluated, understood, and factored into client solutions and services Prepare and present ERP strategy and implementation capabilities alongside Bain partners to bid on large-scale ERP transformation cases Essential Functions Leadership & people management: Mentor a high-performing technical team capable of delivering ERP transformations Manage staffing of ERP Guild talent including allocating the correct technical expertise to match case requirements Implement financial strategies that align with project goals & contribute to overall org. Success Leverage technical expertise to enhance the team's market positioning and competitiveness Stay up to date on industry trends and emerging technologies to ensure the ERP team remains innovative and competitive Project management: Implement effective risk management strategies to mitigate potential issues Collaborate with key stakeholders, including executives, department heads, and end-users, to understand business requirements and expectations as needed Manage the day-to-day project interface with your technical expert team, the general consulting team, and the client Prepare and finalize project deliverables, including reports, workshop materials, and business proposals Engage in project and wider program/framework management activities, such as reviewing and maintaining project plans, actions, and risk logs; scheduling and leading project meetings; and documenting and following up on agreed actions About you: Education Required: Bachelor s Degree in Computer Science, Project Management, Management Information Systems preferred Preferred: MBA or Master s level degree, courses in digital/tech transformation Experience 4+ years of experience in tech / digital transformations involving ERP strategy, business process redesign, and implementation Preferred experience working in Healthcare or Hospital industry Experience in managing large-scale end-to-end ERP implementation programs Ability to explain in detail Oracle Healthcare processes for Finance, Procurement and Supply Chain etc. Experience working with multiple vendors and knowledge of software delivery practices (e.g. Agile) Fluency in English (written and spoken) Knowledge, skills, and abilities Significant experience with ERP platforms; managing delivery for an ERP roll-out program, including proficiency in designing and architecting ERP solutions Strong technical skills in relevant technologies such as SQL, database management systems, cloud platforms (AWS, Azure), and programming languages Demonstrated experience in managing issues, scope, and quality while bringing projects to successful completion within the cost and time requirements Familiarity with working at a senior level within large organizations, able to build credibility and trust with key clients while leveraging change management techniques to assist the client in sustaining the changes driven by the ERP transformation Willingness and readiness to travel abroad, accounting for approximately 80% of the time Strong verbal and written communication skills combined with strong interpersonal skills for effective collaboration. Organizational and problem-solving skills are essential for successful client engagements Effective collaboration skills to manage a cross-functional team of experts and digital consultants, fostering collaboration, providing guidance, and ensuring successful execution of project tasks and objectives
Expert Manager, Process Excellence
Bain & Company
What Makes Us a Great Place to Work: At Bain & Company, we are consistently recognized as one of the world's top employers, thanks to our One Bain culture, which celebrates diversity, inclusion, and social responsibility. We proudly hold the #1 spot on Glassdoor's Best Places to Work list and have maintained a top four ranking for the last 13 years. We believe that collaboration, diversity, and inclusion are the cornerstones of building exceptional teams. We focus on hiring individuals with exceptional talent and potential, creating an environment where you can grow both professionally and personally. We are publicly recognized by Fortune, Vault, Mogul, Working Mother, Glassdoor, and the Human Rights Campaign as a top employer for diversity, inclusion, women, LGBTQ employees, and parents. Who You ll Work With: You will be joining our Process Excellence team within the Enterprise Technology practice, focusing on end-to-end technology and digital transformations for priority clients. As part of this team, you will collaborate with driven, curious Bain staff and work alongside teams in technology delivery, architecture, design, and software development. Your role will involve engaging with leading companies across various industries, helping them define and implement their business transformations while learning from a diverse, innovative team. What You ll Do: Mission In this role, you will be responsible for supporting the new ERP guild, managing a cross-functional team that delivers services, solutions, and products on time and within budget. You will develop processes to evaluate, understand, and mitigate business risks in client solutions, while preparing and presenting ERP strategy and implementation capabilities alongside Bain partners for large-scale ERP transformation projects. Essential Functions Leadership & People Management: Mentor a high-performing technical team capable of delivering ERP transformations successfully. Oversee staffing within the ERP Guild, ensuring the right technical expertise is allocated to each case. Implement financial strategies aligned with project goals, contributing to the overall organizational success. Leverage technical expertise to improve the team's market positioning and competitiveness. Stay current on industry trends and emerging technologies to keep the ERP team innovative. Project Management: Implement risk management strategies to mitigate potential issues during the project lifecycle. Collaborate with key stakeholders, including executives, department heads, and end-users, to understand and meet business requirements. Manage the day-to-day project interface between your technical team, the general consulting team, and the client. Prepare and finalize project deliverables, including reports, workshop materials, and business proposals. Engage in broader program management activities, such as reviewing and maintaining project plans, actions, and risk logs, leading project meetings, and following up on agreed actions. About You: Education: Required: Bachelor s degree in Computer Science, Project Management, or Management Information Systems. Preferred: MBA or Master s degree with courses in digital/tech transformation. Experience: 8+ years of experience in tech/digital transformations involving ERP strategy, business process redesign, and ERP implementation. Preferred: Experience in the Healthcare or Hospital industry. Experience managing large-scale ERP implementations (preferably SAP). Expertise in explaining S/4 or Oracle Healthcare processes for Finance, Procurement, Supply Chain, etc. Experience working with multiple vendors and understanding Agile software delivery practices. Fluency in English (both written and spoken). Knowledge, Skills, and Abilities: ERP platforms expertise (e.g., SAP, S4/HANA), with proficiency in designing and architecting ERP solutions. Strong technical skills in relevant technologies, including SQL, database management systems, cloud platforms (AWS, Azure), and programming languages. Proven experience in managing scope, quality, and issues while delivering projects within budget and on time. Ability to work at a senior level within large organizations, building credibility and trust with key clients while using change management techniques to ensure sustainable ERP transformation outcomes. Willingness to travel abroad, accounting for approximately 80% of the time. Strong verbal and written communication skills, with a focus on effective collaboration. Exceptional organizational and problem-solving skills to ensure successful client engagements. Proven collaboration skills to manage a cross-functional team of experts and digital consultants, fostering cooperation, guidance, and ensuring successful execution of project tasks and objectives. Why Bain & Company: At Bain, we believe the success of our team is driven by a workplace that encourages personal and professional growth. We offer an environment where you can work alongside talented individuals, contributing to meaningful projects and making a real impact. Bain's commitment to diversity, inclusion, and collaboration creates a culture that empowers you to be your best. If you're ready to lead transformative ERP projects and help shape the future of our clients, Bain & Company is the place for you.
Process Analyst - Finance & Administration Delivery - Order To Cash
Ibm India
Introduction A career in IBM Consulting means building long-term relationships and collaborating closely with global clients. As part of IBM BPO, you ll be at the forefront of digital transformation, leveraging agile methodologies, process mining, and AI-powered workflows. You will work alongside industry leaders to help the most innovative companies optimize their hybrid cloud and AI journeys, supported by IBM s advanced technology platforms, including IBM Software and Red Hat. Curiosity, continuous learning, and innovation are at the core of IBM s success. In your role, you ll be encouraged by mentors and coaches to challenge conventional thinking, explore new ideas, and develop groundbreaking solutions with real impact. Your Role and Responsibilities As a Process Analyst Order to Cash (O2C), you will manage various aspects of accounts receivable, including cash application, account reconciliation, and investigation of discrepancies. You will play a key role in ensuring accuracy, timeliness, and adherence to service-level agreements while driving automation and operational efficiency. Key Responsibilities: Analyze receivable accounts, investigate entries, and prepare audit-related documentation. Execute netting instructions, Direct Debit runs, and Oracle updates; handle Direct Debit rejections. Investigate and rectify unapplied payments, ensuring proper allocation. Provide information related to customer payments, refunds, and other accounts receivable inquiries. Meet client Service Level Agreements (SLAs) and ensure tasks are completed within specified timelines. Required Technical and Professional Expertise Commerce graduate with 2-4 years of experience in Order to Cash (O2C). Expertise in cash application automation, increasing touchless cash settlement, and reducing complexity in assigned accounts. Proven track record in meeting accuracy and timeliness goals, achieving individual and business metrics. Experience collaborating with customers, sales, and finance teams for process improvements. Hands-on proficiency in automating and optimizing cash applications. Preferred Technical and Professional Expertise Proficiency in MS Office applications and experience with ERP systems as an end-user. Self-motivated, goal-oriented achiever with a strong focus on meeting targets. Ability to thrive under deadlines and contribute to change management initiatives. Strong interpersonal and teamwork skills.
Otc Process Rep, Assoc
Halliburton
About Us We are looking for driven individuals who want to innovate, achieve, grow, and lead. Join one of the world s largest providers of products and services to the global energy industry. We invest in our employees, offering opportunities for professional development and growth in a challenging and rewarding environment. Job Summary As an Opportunity to Cash (OTC) Specialist, you will support the OTC Global Business Services (GBS) value stream, focusing on end-to-end processes from sales to fulfillment and invoicing. You will gain hands-on experience in business development (Pricing & Contracts or Proposals & Quotes) or operations (Sales Order Management or Invoicing). This entry-level role offers exposure to various aspects of the OTC process, with opportunities for on-the-job training and continuous improvement. Key Responsibilities Support OTC processes, including receiving, processing sales, fulfillment, and invoicing for goods and services. Work in business development or operations, depending on the assigned function. Create, edit, manage, and validate internal and customer data with a focus on accuracy and timeliness. Communicate with internal teams and clients to ensure efficient data management. Participate actively in continuous improvement initiatives for OTC processes. Ensure compliance with all safety and environmental regulations. Qualifications Education: High school diploma or equivalent required; business degree preferred. Experience: Minimum of 3 months of office environment experience. Previous experience in the oil and gas industry, especially in business development, field operations, or field engineering, is a plus. Skills & Competencies Strong attention to detail and data accuracy. Effective communication and collaboration skills. Ability to manage and process large volumes of data within deadlines. Willingness to learn and contribute to continuous improvement efforts. Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation. Qualification : High school diploma or equivalent required; business degree preferred.
Qa Senior Analyst 1
Dxc Technology
Job Summary: We are seeking a highly skilled Internal Controls Quality Assurance Analyst to join our team and support our compliance and control environment. This is an exciting and challenging role where you will be responsible for Journal Entry (JE) & reconciliation analysis and reviews, ensuring accuracy and completeness in line with DXC finance policies. You will drive review calls with the JE posting and account reconciliation teams, manage end-to-end case processes, and engage stakeholders to resolve complex financial issues. The role requires proficiency in financial systems, data analysis, and expertise in financial reporting tools. Key Responsibilities: Perform JE & reconciliation analysis and reviews against pre-agreed KPIs. Conduct comprehensive and error-free analysis and reporting on JE posting and account reconciliation. Exhibit a keen understanding of finance policy requirements and apply them in daily tasks. Lead review calls with JE posting and account reconciliation teams, ensuring thorough analysis. Manage cases end-to-end, including effective interaction with both internal and external stakeholders. Engage stakeholders in identifying and solving moderate to complex financial issues or concerns. Provide expertise in SAP, Oracle, and other financial systems to ensure accurate processing and reporting. Lead or contribute expertise to functional project teams and cross-functional initiatives. Train, mentor, and monitor peers and team members to ensure adherence to quality standards and timelines. Education and Experience Required: First-level university degree in finance or accounting discipline (preferably MCom in Accountancy, CA Intermediates, or CAs). 9+ years of experience in Record-to-Report (R2R), including but not limited to JE posting and reconciliation of balance sheet accounts. Experience in transactional review and analysis is highly preferred. Experience interacting with internal and external customers is an added advantage. Exposure to working in a target-based model is desirable. Knowledge and Skills Required: Strong understanding of financial systems (P&L, Balance Sheet, etc.). Advanced proficiency in Excel (macros, large data set analysis), and working knowledge of Power BI. Strong oral and written communication skills, with the ability to clearly present findings and reports. Strong PowerPoint skills for creating effective presentations. Expert proficiency in SAP/Business Intelligence/EDW, and knowledge of LH GL/LH BW is preferred. Strong analytical skills with the ability to handle large data sets and financial reconciliation tasks. Deep understanding of accounting principles and their application in financial analysis. Strong leadership skills to manage teams and ensure process alignment. Time management skills and the ability to prioritize tasks effectively. Ability to design and improve financial processes for efficiency and compliance. Why Join Us? This role offers an opportunity to contribute to an essential part of the internal controls and finance operations at DXC. You'll work with a dynamic team, drive process improvements, and play a key role in ensuring compliance and accurate financial reporting. If you have a strong accounting background and enjoy working in a collaborative and fast-paced environment, this is the perfect role for you. Qualification : First level university degree in finance/accounting discipline. Mcom in accountancy or CA intermediates/ CAs will be preferred
Process Analyst Human Resource Operations Onboarding
Ibm India
Introduction A career in IBM Consulting embraces long-term relationships and close collaboration with clients across the globe. In this role, you will work for IBM BPO, part of Consulting that, accelerates digital transformation using agile methodologies, process mining, and AI-powered workflows. You ll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including IBM Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you ll be supported by mentors and coaches who will encourage you to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in groundbreaking impact for a wide network of clients. Our culture of evolution and empathy centers on long-term career growth and learning opportunities in an environment that embraces your unique skills and experience. Your Role and Responsibilities As a Process Analyst Onboarding, you are responsible for ensuring a seamless onboarding experience for new joiners. Your primary responsibilities include: You will be the first point of contact for new employees and hiring managers from offer acceptance to onboarding. Facilitate onboarding sessions. Welcome new employees, handle paperwork, and ensure understanding of current IBM business, structure, and strategies. Ensure employee data is collected at the onboarding stage and reaches HR system(s) promptly. Comply with local government requirements on time. Required Technical and Professional Expertise Graduate or postgraduate (MBA HR is preferred) with 1-2 years of experience in handling Learning Administration at an International IT/ITES Company. Should have a combination of recruitment and human resources skills to ensure a smooth and positive onboarding experience. Should coordinate and facilitate training sessions on job-specific tasks and responsibilities. Collect feedback from new hires about their onboarding experience and use this information to make continuous improvements to the onboarding process. Identify areas for enhancement and work collaboratively with relevant teams to implement changes. Preferred Technical and Professional Expertise Proficient in MS Office applications. Excellent communication skills in English both oral and written. Self-directed and ambitious achiever, meeting targets effectively. Demonstrated ability to analyze complex data, complemented by strong interpersonal and organizational skills. Enhance technical skills by attending educational workshops, reviewing publications, etc. Qualification : Graduate or postgraduate (MBA HR is preferred) with 1-2 years of experience in handling Learning Administration at an International IT/ITES Company.
Expert Consultant, Process Excellence
Bain & Company
Job Description: Bain & Company is seeking an experienced ERP Transformation Leader to join our Process Excellence team within our Enterprise Technology practice. You will play a pivotal role in managing and delivering large-scale ERP transformation projects, ensuring timely and cost-effective solutions. This is an exciting opportunity to work alongside talented professionals, delivering solutions for top clients across various industries. Key Responsibilities: Leadership and People Management: Mentor a high-performing technical team capable of delivering ERP transformations. Manage staffing of ERP Guild talent, ensuring the right expertise is allocated to match project needs. Implement financial strategies that align with project goals, contributing to the overall success of the organization. Stay up to date with industry trends and emerging technologies, ensuring the ERP team remains innovative. Project Management: Implement effective risk management strategies to mitigate potential issues during ERP transformations. Collaborate with key stakeholders (executives, department heads, end-users) to understand business requirements. Manage day-to-day project operations, working closely with technical experts, consulting teams, and clients. Prepare and finalize project deliverables, including reports, workshop materials, and business proposals. Maintain project plans, risk logs, and schedules, while ensuring successful project execution. ERP Strategy and Implementation: Prepare and present ERP strategy and implementation capabilities to Bain partners for large-scale transformation cases. Lead the design and implementation of ERP solutions (preferably SAP or S4/HANA) for finance, procurement, supply chain, and more. Develop processes to evaluate and mitigate business risks, ensuring smooth delivery of ERP solutions. Required Skills and Experience: Education: Required: Bachelor's degree in Computer Science, Project Management, Management Information Systems. Preferred: MBA or Master s level degree, courses in digital/tech transformation. Experience: 4+ years of experience in tech/digital transformations involving ERP strategy, business process redesign, and implementation. Experience managing large-scale end-to-end ERP implementations (preferably SAP or Oracle). Ability to explain ERP processes for Finance, Procurement, and Supply Chain. Experience working with multiple vendors and familiarity with Agile software delivery practices. Prior experience in the Healthcare or Hospital industry (preferred). Skills: Significant experience with ERP platforms (SAP, S4/HANA) and proficiency in designing and architecting ERP solutions. Strong technical skills in SQL, database management, cloud platforms (AWS, Azure), and programming languages. Demonstrated experience in managing issues, scope, and quality within project timelines and budget. Strong change management skills, helping clients sustain ERP transformation changes. Willingness to travel approximately 80% of the time. Communication and Collaboration: Strong verbal and written communication skills. Ability to build credibility and trust with key clients at a senior level. Strong interpersonal skills for effective collaboration within cross-functional teams. Organizational and problem-solving skills essential for successful client engagement. Top-Ranked Workplace: Consistently recognized for our culture, diversity, and commitment to inclusion. Growth & Impact: Work on transformative projects that have a significant impact across industries. Global Exposure: Opportunities to collaborate with diverse teams globally. Professional Development: Access to continuous learning and career advancement. If you're ready to help drive large-scale ERP transformations for some of the most exciting companies worldwide, apply today to join our team at Bain & Company. Qualification : Required: Bachelors Degree in Computer Science, Project Management, Management Information Systems preferred Preferred: MBA or Masters level degree, courses in digital/tech transformation
Expert Manager, Process Excellence
Bain & Company
Position: ERP Transformation Leader Location: Global (Travel required, approximately 80%) Experience: 8+ years in tech/digital transformations Industry: ERP, Healthcare, Technology What You ll Do: As an ERP Transformation Leader, you will join our Process Excellence team within the Enterprise Technology practice. This role involves driving end-to-end technology and digital transformations for our priority clients. You ll work on large-scale ERP transformations, collaborating with talented professionals to deliver high-impact solutions. Key Responsibilities: Leadership & People Management: Lead a high-performing technical team capable of delivering successful ERP transformations. Oversee staffing within the ERP Guild, ensuring that the right technical expertise is allocated to match project requirements. Implement financial strategies that align with project goals, contributing to Bain s overall success. Stay informed about emerging trends in the ERP landscape and lead innovations that maintain the team's competitive edge. Provide mentorship and growth opportunities for your team members. Project Management: Implement risk management strategies to mitigate potential issues and ensure successful project delivery. Collaborate with stakeholders, including executives, department heads, and end-users, to define business requirements. Manage the day-to-day project interface between your technical team, consulting team, and clients. Prepare and finalize project deliverables including reports, business proposals, and workshop materials. Lead project management activities such as scheduling, risk management, reviewing project plans, and follow-up on agreed actions. ERP Strategy & Implementation: Support the development of ERP strategies and present capabilities to Bain partners for large-scale ERP transformation bids. Lead the design and delivery of ERP solutions for areas like Finance, Procurement, and Supply Chain (preferably SAP or S4/HANA). Ensure that business risks are considered and managed as part of the ERP implementation strategy. Qualifications and Experience: Required: Bachelor's degree in Computer Science, Project Management, or Management Information Systems. 8+ years of experience in tech/digital transformations, specifically in ERP strategy, business process redesign, and implementation. Proven experience in managing large-scale ERP implementations (preferably SAP or S4/HANA). Strong understanding of S/4 or Oracle Healthcare processes for Finance, Procurement, and Supply Chain. Knowledge of working with multiple vendors and experience in Agile software delivery practices. Fluency in English (both written and spoken). Preferred: MBA or Master s level degree in digital/tech transformation. Experience in the Healthcare or Hospital industry. Familiarity with cloud platforms (AWS, Azure) and programming languages. Change management experience, with the ability to help clients sustain the transformation. Willingness to travel internationally, accounting for approximately 80% of the time. Knowledge, Skills, and Abilities: Significant experience with ERP platforms (SAP, S4/HANA) and the ability to design and architect ERP solutions. Strong technical skills in SQL, database management, and cloud technologies. Proven track record of managing scope, quality, and time for successful project completion within cost and schedule. Ability to build credibility with senior-level clients and foster effective collaboration across cross-functional teams. Top-Ranked Workplace: Bain & Company is renowned for its culture and commitment to diversity, making it an outstanding place to build your career. Growth & Impact: Work on projects that transform leading companies across various industries. Global Exposure: Collaborate with a diverse, driven team on innovative technology solutions. Learning & Development: Continuous career development and professional growth opportunities. Work-Life Balance: Bain supports employees with programs that foster personal growth alongside professional success. If you're ready to join a dynamic team and lead ERP transformations for top global clients, we invite you to apply today at Bain & Company! Qualification : Required: Bachelors Degree in Computer Science, Project Management, Management Information Systems preferred Preferred: MBA or Masters level degree, courses in digital/tech transformation
Tax Specialist
Unilever
About Unilever: Unilever is a global leader in sustainability, with over 400 brands like Lipton, Knorr, Dove, and Axe. Through innovation and purpose-led business, Unilever reaches 2.5 billion people every day, improving lives and making a positive impact. Join us, and you'll work alongside inspiring leaders and peers to help shape a better future for our customers, business, and planet. About UniOps: Unilever Operations (UniOps) is Unilever's global technology and operations engine. Offering business services, technology, and enterprise solutions, UniOps serves over 190 locations and ensures seamless, end-to-end delivery for a Purpose Led and Future Fit Unilever. Main Job Purpose: This position is responsible for managing Tax Compliance and Accounting processes for several Latin American countries. You will gain exposure to various Tax and Finance teams and interact with Global Tax Process Excellence teams. Your main responsibilities will cover VAT, WHT, CIT, Transfer Pricing, and Group Tax Reporting. Key Responsibilities: Tax Compliance & Accounting: VAT/WHT Computation: Prepare complex returns for VAT and WHT. CIT Tax Provision: Rule-based calculations for CIT tax provisions, advance tax, and quarterly group reporting. Tax Data Management: Ensure accuracy and hygiene of tax-related master data and transactional data. Tax Payments: Oversee timely tax payments to authorities per country timelines. Tax Reporting: Ensure compliance with tax-related controls and reporting frameworks. Collaboration & Support: Work with Unilever s global tax teams and outsourced service providers to stay updated on tax law changes. Provide data/documentation support for audit queries and country tax audits. Ensure all agreed KPIs are met in the tax process. Continuous Improvement: Drive continuous process improvements and propose best-in-class solutions for direct/indirect taxes. Implement tools and technology for improved process efficiency. Team Leadership: Lead, coach, and develop a team of two tax data specialists. Manage stakeholder relationships across countries. Key Requirements: Technical Skills: Strong understanding of accounting, tax concepts (direct/indirect/withholding taxes, transfer pricing). End-user knowledge of SAP (FI module). Proficiency in Excel, with experience collecting and consolidating data from accounting/ERP systems. Knowledge of Power BI, Tableau, or Workflow management tools is a plus. Experience: 5-6 years of experience in accounting or finance (R2R) and direct/indirect tax. Experience in tax process management, tax compliance, or handling successful transitions to Global Hubs. Soft Skills: Strong verbal and written communication skills. Proactive attitude, problem-solving, and analytical skills. Ability to manage small teams and communicate effectively across various levels. Self-starter with proven ownership of responsibilities. Key Interfaces: Global Tax Team Country Tax and Finance Teams Outsourced Service Providers (Big 4) Central R2R/P2P/O2C Teams IT Teams
Asst Manager - Tax Operations
Unilever
Main Purpose of the Job: The role is key to the Future of Tax transformation project, with a focus on direct tax, indirect tax, withholding tax, and transfer pricing. You will manage tax data, support tax compliance and reporting, ensure the tax control framework is met, and work closely with both global tax teams and external service providers. You'll also drive process improvements and efficiencies, helping Unilever meet regulatory requirements and business objectives. Key Responsibilities: Tax Compliance & Reporting: Compute VAT and WHT, prepare returns for complex countries. Rule-based calculations for CIT tax provision, advance tax, and quarterly reporting. Manage end-to-end tax data, ensuring the accuracy of master and transactional data. Identify discrepancies in tax data and analyze trends. Tax Payments & Controls: Ensure timely tax payments to authorities in line with local regulations. Meet tax-related controls and compliance standards as per Unilever s framework. Collaboration & Support: Work with Global Tax Teams and third-party providers on changes in tax laws and regulations. Provide documentation and data support for audit queries. Archive direct tax-related documents in accordance with ITGC and audit requirements. Provide data clarifications to relevant stakeholders and support tax audits. Continuous Improvement: Recommend best practices for tax processes and suggest improvements to enhance efficiencies. Implement tools and technologies to drive process improvements. Team Leadership: Lead, coach, and develop a team of two tax data specialists. Manage stakeholders across different countries to ensure process alignment. Key Skills and Requirements: Technical Skills: Strong knowledge of accounting, direct/indirect taxes, withholding tax, and transfer pricing. Proficient in SAP (FI module) and Excel. Experience in consolidating information from accounting/ERP systems. Familiarity with Power BI, Tableau, and workflow management tools is a plus. Experience: Qualified accountant with 5-6 years of experience in Accounting (R2R) and/or Direct/Indirect Tax. Experience in tax compliance and reporting, tax audits, and managing large-scale tax data. Experience transitioning activities to a global hub will be an advantage. Soft Skills: Excellent communication skills, both verbal and written. Proactive, solution-oriented, and capable of driving tasks to completion. Strong problem-solving and analytical skills. Ability to lead small teams and manage relationships across various business functions. Self-starter with proven ownership and accountability. Educational Qualifications: Qualified Accountant (CA, CPA, or equivalent) with 5-6 years of relevant experience. Key Interfaces: Global Tax Team Country Tax Team Country Finance Team Outsourced Service Providers (Big 4) Central R2R/P2P/O2C Teams IT Teams
Sr. Executive - Tax Operations
Unilever
About Unilever: Unilever is a purpose-driven company that impacts lives worldwide through its 400+ brands like Dove, Lipton, Knorr, and Axe. Reaching 2.5 billion people daily, we aim to make sustainable living commonplace. Innovation is at the heart of our mission, and we foster an environment that encourages creativity, collaboration, and personal growth. Join us to make a real impact while growing into the best version of yourself. About UniOps: UniOps is the global technology and operations hub of Unilever, delivering business services, technology solutions, and seamless operational support across 190+ locations. Through innovation and user-centered services, UniOps powers Unilever's purpose-led and future-fit vision. Background: UniOps Tax Operations Team oversees tax compliance, group tax reporting, and tax audits, covering VAT, withholding tax, corporate income tax (CIT), and transfer pricing. The team is responsible for maintaining the tax control framework and driving continuous improvements in processes. With the launch of the Future of Tax (FOT) transformation project under the Digital Finance umbrella, tax compliance processes will operate under a new Target Operating Model (TOM). This model involves collaboration across the Global Tax Team, Country Tax Teams, UniOps, and external consultants (Big 4s). UniOps is building a world-class Tax Data Center of Excellence (COE) to deliver high-quality, accurate financial data, enabling effective decision-making and regulatory compliance. Main Purpose of the Job: As part of the Future of Tax project, the Tax Compliance Analyst will handle compliance work related to VAT, withholding tax (WHT), corporate income tax (CIT), and transfer pricing. The role focuses on managing tax data, ensuring compliance with regulations, and supporting tax audits while contributing to process improvements and efficiency initiatives. Key Responsibilities: Tax Compliance and Reporting: Compute VAT and WHT and prepare returns for assigned jurisdictions. Perform rule-based calculations for CIT provisions, advance tax, and quarterly group reporting. Manage tax data to ensure accuracy, focusing on master data and transaction hygiene. Identify discrepancies in tax data and analyze trends for corrective actions. Tax Controls and Payments: Ensure timely tax payments to relevant authorities in compliance with regulations. Maintain adherence to Unilever s tax control framework. Collaboration and Documentation: Work closely with global tax teams and external service providers to implement changes in tax laws. Provide documentation and data support for audit queries, performing detailed analyses as required. Archive tax-related documentation in line with ITGC and audit requirements. Process Improvement and Technology Deployment: Recommend and implement process improvements for tax efficiency. Leverage tools like Power BI, Tableau, and workflow management systems to enhance efficiency. Key Metrics: Ensure all key performance indicators (KPIs) in tax processes are consistently met. Required Skills and Experience: Technical Skills: Strong accounting knowledge, with an understanding of CIT, VAT, WHT, and transfer pricing. Hands-on experience with SAP (FI module). Awareness of tools like Power BI, Tableau, and workflow management systems is an advantage. Proficiency in collecting, querying, and consolidating data from ERP/accounting systems. Soft Skills: Excellent verbal and written communication skills. Positive attitude and proactive approach to problem-solving. Strong analytical and problem-solving abilities. Strong interpersonal skills to interact effectively at all organizational levels. Proven ability to take ownership and drive responsibilities to completion. Educational Qualifications: Qualified Accountant (CA/CMA) with 2 3 years of relevant experience. Experience in Accounting (R2R), Finance, or Direct/Indirect Tax. Key Interfaces: Global Tax Team Country Tax Team Country Finance Team External Service Providers (Big 4) Central R2R/P2P/O2C Teams IT Teams Why Join Us? Unilever offers a unique opportunity to be part of a global team focused on innovation, sustainability, and purposeful growth. You ll work on meaningful projects, collaborate with inspiring leaders, and gain exposure to cutting-edge technologies and processes in the tax domain. At Unilever, your work will help shape a better future for everyone. Qualification : Qualified Accountant (CA/CMA)s with 2-3 years of experience
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