Recovery Process Jobs in Mumbai

Associate / Manager / Senior Manager Operations Location: Mumbai | Qualification: BCom / MCom from a reputed College/University | Experience: 2 4 years preferred Job Overview We are looking for a detail-oriented and proactive professional to join our Operations Department. The role involves managing day-to-day operational activities, coordinating with cross-functional teams, ensuring compliance, and maintaining accurate records. The candidate will handle various financial and transactional operations while adhering to regulatory guidelines. Key Responsibilities Transaction Monitoring: Prepare and maintain a synopsis for transactions and monitor each transaction event closely. Cross-Functional Coordination: Collaborate with Legal, Compliance, and Accounts teams for execution, compliance, and fee recovery. Regulatory Compliance: Monitor interest payments and follow up with clients/authorities per SEBI guidelines. ERP & Data Management: Perform ERP data entry, including document uploads, payment schedules, and execution entries. Asset & Document Control: Manage pledging/unpledging of shares, monitor fund transfers, and maintain document custody. Reporting & Documentation: Perform CERSAI site entries and manage Annexure A documentation. Customer Service: Maintain Turnaround Time (TAT) for customer requests and follow up for required data like BENPOS, QCR, and HLY. Skills & Competencies Technical Knowledge: Proficiency in ERP systems, financial transactions, and regulatory compliance. Coordination: Strong communication skills to manage multiple priorities and cross-functional stakeholders. Organization: High attention to detail with the ability to work under tight deadlines. Proactive Approach: Capable of handling day-to-day tasks with minimal supervision. Qualification : BCom / MCom from a reputed College/University

Position: Data Analyst Collections Location: Mumbai Qualification: Graduate Experience: 3 to 6 years Job Description: We are looking for a Data Analyst Collections to join our team. This role involves analyzing and interpreting data from multiple sources to provide actionable insights and support decision-making. You will be responsible for reporting, system management, process improvement, and collaborating cross-functionally to drive performance improvements. Key Responsibilities: Data Analysis & Reporting: Collect and analyze data from various sources to identify trends, patterns, and key insights. Prepare daily, weekly, and monthly operational reports as well as client-specific reports. Design and manage interactive dashboards to track key performance indicators (KPIs) and provide insights for management decision-making. System Management: Oversee the daily operation and maintenance of information systems, ensuring smooth and secure data handling. Ensure the accuracy, security, and integrity of all databases. Provide support for troubleshooting and resolving any system-related issues. Process Improvement & Automation: Identify and implement opportunities to enhance reporting processes and system efficiency. Automate repetitive tasks and processes using advanced Excel functions (VBA, Macros), SQL, and BI tools such as Power BI or Tableau. Strategic & Cross-Functional Support: Collaborate with various departments to understand data requirements and deliver customized reports. Monitor compliance with Service Level Agreements (SLAs), internal controls, and regulatory standards. Provide technical support to enhance decision-making and business performance across teams. Key Qualifications & Skills: Technical Expertise: Advanced proficiency in MS Excel (functions, VBA/Macros), SQL, Tableau, Power BI, and database management systems. Analytical Skills: Strong ability to process large datasets, identify trends, and derive actionable insights. Regulatory Knowledge: Familiarity with debt collection laws, compliance requirements, and reporting standards (preferred for roles related to collection or finance MIS). Communication Skills: Ability to clearly present data insights to both technical and non-technical stakeholders. Qualification : Graduate

Job Title: SOC Manager Location: Mumbai Education: Graduate / Post-Graduate Experience: 14 18 years in IT Security / Information Security Certifications Required: CISSP or CISM About the Role We are seeking an experienced and dynamic SOC Manager to lead our Security Operations Center (SOC) and drive our cybersecurity defense strategy. The ideal candidate will have deep expertise in IT security, excellent leadership capabilities, and a proven track record of managing 24/7 SOC operations. In this critical role, you will be responsible for monitoring, detecting, responding to, and preventing cybersecurity threats across the organization. Key Responsibilities Leadership & Team Management: Lead, mentor, and manage the SOC team to ensure high performance and continuous development. Foster a high-performance culture, emphasizing ownership, accountability, and collaboration. Act as the primary escalation point for high-priority security incidents. SOC Operations: Oversee 24/7 security monitoring and real-time threat detection across the organization s infrastructure. Ensure smooth operations of SOC processes and consistent coverage of security monitoring tasks. Incident Management: Direct and coordinate all aspects of the incident response lifecycle identification, containment, investigation, remediation, and recovery. Ensure timely escalation and communication with executive leadership during major incidents. Security Tools & Technologies: Manage and optimize security tools and platforms including SIEM, PAM, firewalls, proxies, endpoint protection, etc. Ensure tools are properly configured and tuned for optimal threat detection and minimal false positives. Threat Intelligence & Analysis: Utilize threat intelligence feeds and platforms to proactively monitor emerging threats. Correlate threat intelligence with internal data to assess risk and recommend defensive strategies. Process Improvement & Automation: Drive continuous improvement and automation of SOC processes using SOAR and related tools. Enhance response efficiency through playbooks, automation scripts, and workflow optimization. Cross-Team Collaboration: Collaborate with IT, Application, and Network teams to ensure unified security efforts and seamless incident resolution. Act as a bridge between technical teams and business stakeholders. Reporting & Metrics: Define and report on key SOC performance metrics (KPIs) such as mean time to detect (MTTD) and mean time to respond (MTTR). Provide executive-level reporting on security incidents, trends, and the overall threat landscape. Compliance & Risk Management: Ensure SOC operations adhere to internal policies and external standards (e.g., ISO 27001, NIST, SEBI regulations). Support audits and compliance initiatives by providing evidence, reports, and expert insights. Security Posture Enhancement: Evaluate and recommend new technologies and methodologies to enhance detection and response capabilities. Contribute to the development and refinement of the organization s cybersecurity strategy. Training & Development: Lead SOC training initiatives to ensure analysts stay updated on the latest threats, tools, and best practices. Foster a learning environment with a focus on upskilling and career development. Key Skills & Competencies Leadership: Proven experience leading SOC or security teams in a fast-paced, mission-critical environment. Communication: Excellent verbal and written communication skills; ability to present to senior leadership and external stakeholders. Analytical Thinking: Strong problem-solving abilities; capable of analyzing complex security incidents and identifying root causes. Time Management: Exceptional organizational and prioritization skills; able to respond rapidly to high-impact incidents. Attention to Detail: Meticulous in investigation, documentation, and reporting. Mandatory Requirements 14 18 years of relevant experience in IT Security or Information Security CISSP or CISM certification (mandatory) Strong background in incident management, SOC tools, and regulatory compliance Hands-on experience in security monitoring, SIEM, SOAR, and threat hunting Be at the forefront of protecting a critical enterprise from evolving cyber threats Lead a talented team and shape the future of cybersecurity operations Exposure to a wide range of advanced tools and technologies Work in a culture that values innovation, accountability, and continuous learning Qualification : Graduate / Post-Graduate

Job Title: Linux Administrator Location: Mumbai Experience: 2 5 Years Remuneration: Best in Industry Job Summary: We are seeking a skilled Linux Administrator with 2 5 years of hands-on experience in managing Red Hat Enterprise Linux and CentOS environments. The ideal candidate will be responsible for installation, configuration, system hardening, and integration tasks, along with troubleshooting and performance optimization. Key Responsibilities: Install and configure Red Hat Enterprise Linux and CentOS 7 Configure and manage YUM repository servers and clients Set up and maintain sFTP servers Perform operating system hardening and implement security best practices Restrict direct root access and configure privileged access control (su/sudo) Apply OS updates and security patches Integrate Linux servers with Windows Active Directory Set and manage user umask policies Create, manage, and delete user accounts Assign administrative privileges as required Create, extend, and reduce LVM volumes Configure and manage NTP servers and clients Increase and manage swap partitions Troubleshoot system and network-related issues Configure services such as vsftpd, Samba, and NFS Install and configure rsyslog server for centralized logging Set GRUB passwords and modify kernel parameters Configure firewall rules to allow required ports Set limits on file and process counts per user Disable and blacklist USB drivers for security Basic Competencies: Basic knowledge of VMware virtualization Familiarity with storage concepts Exposure to monitoring tools (any standard solution) Basic understanding of AWS Cloud If you are passionate about Linux systems and enjoy solving complex technical problems, we d love to hear from you.

Position Title: Regional Manager Collections Location: Mumbai Overview: We are seeking an experienced and performance-driven Regional Manager Collections to oversee and manage collections for 90+ DPD (Days Past Due) / NPA accounts. The ideal candidate will lead a team of field officers, team leaders, and tele-callers, ensuring collection targets are consistently met, recovery rates are improved, and operational processes are optimized. This role demands strong leadership, a deep understanding of NPA collections, and the ability to execute high-impact recovery strategies. Key Responsibilities: Manage and monitor collections for 90+ DPD accounts, ensuring monthly recovery targets are achieved Develop and implement field follow-up strategies and review logic to maximize recovery efficiency Conduct tracing and skip-tracing for unreachable or unresponsive customers Engage directly with delinquent borrowers to negotiate repayment and improve recovery on assigned portfolios Lead and motivate a team comprising team leaders, tele-callers, and field officers (FOS) across vendor locations Allocate cases efficiently based on geography, vintage, and risk profile Track collection performance through daily reports, dashboards, and regular team reviews Identify underperforming areas and implement corrective actions to improve recovery efficiency Design and roll out collections improvement initiatives based on market trends and competitor analysis Ensure compliance with regulatory guidelines and company policies related to collections Meet departmental goals on a daily, weekly, and monthly basis Requirements & Qualifications: Graduate or Postgraduate from a recognized institute Minimum 5+ years of experience as a Recovery/Collections Manager in a Bank or NBFC, with specialization in 90+ DPD/NPA collections Deep understanding of retail loan products such as Personal Loans, Solar Loans, Education Loans, Home Decor Financing, Healthcare Financing, etc. Hands-on experience with collections management tools, CRM systems, and MIS reporting Strong analytical, problem-solving, and decision-making skills Ability to work under pressure and meet aggressive targets Proven leadership abilities, strategic thinking, and people management experience Strong communication and negotiation skills Qualification : Graduate or Postgraduate from a recognized institute

Solution Architect Location: Mumbai Experience: 5+ Years Type: Full-Time About Fynd Fynd is India s largest omnichannel platform and a leading multi-platform tech company at the intersection of retail, AI, ML, big data, and digital infrastructure. Powering over 2,300 brands, we enable seamless integration of online and offline retail, store operations, inventory, and customer engagement transforming business operations and customer experiences across the board. About the Role We are seeking a Solution Architect to lead the design and implementation of scalable, secure, and robust technology solutions that align with business goals. You ll collaborate across engineering, product, DevOps, and business teams translating complex requirements into strategic architectural blueprints and delivering high-impact, performant systems. This role is ideal for someone with strong full-stack expertise, a deep understanding of cloud-native architecture, and a passion for building systems that scale efficiently. Key Responsibilities Solution Design & Architecture Design end-to-end architecture for enterprise and cloud-based applications. Define scalable, secure, and cost-efficient solutions that align with business needs. Choose appropriate tech stacks, frameworks, and tools for performance and maintainability. Technical Leadership & Collaboration Partner with engineering, DevOps, and product teams to ensure successful solution implementation. Provide architectural guidance, code best practices, and mentorship to development teams. Conduct design reviews and ensure adherence to architectural standards and coding guidelines. Cloud & Infrastructure Architect cloud-native solutions on AWS, Azure, or GCP. Define and implement CI/CD pipelines and Infrastructure as Code (IaC). Design systems with high availability, fault tolerance, and disaster recovery in mind. Security & Compliance Implement security best practices across applications, APIs, and infrastructure. Collaborate with InfoSec to ensure compliance with standards like SOC 2, ISO 27001, and GDPR. Stakeholder Management Work closely with business, engineering, and product stakeholders to gather requirements and define technical roadmaps. Communicate complex technical concepts clearly to both technical and non-technical audiences. Present architectural solutions and trade-offs to executives and clients. Technical Skills & Experience Must-Have Skills 5+ years of experience in software architecture and solution design. Deep expertise in cloud platforms (AWS, Azure, or GCP) and microservices architecture. Hands-on experience with: Frontend: JavaScript, React.js, React Native Backend: Node.js, Python Experience with AI/ML frameworks and building data pipelines. Strong knowledge of RESTful APIs, GraphQL, and event-driven systems. Proficiency in databases: SQL, NoSQL, PostgreSQL, MongoDB. DevOps familiarity: Kubernetes, Docker, CI/CD pipelines. Understanding of security protocols and standards: OAuth, JWT, encryption best practices. Nice to Have Experience working in fast-paced product environments or startup ecosystems. Background in performance tuning and system observability. Growth Be part of a rapidly growing company breaking into new products and global markets. Leadership grooming and growth opportunities into senior strategic roles. Flex University: Upskill with internal learning programs. Learning Wallet: Reimbursement for external courses and certifications. Culture Collaborative, people-first culture. Weekly team activities, quarterly offsites, and annual celebrations. Wellness Comprehensive Mediclaim for you, your spouse, kids, and parents. Access to mental health professionals to support your productivity and work-life balance. Work Environment We work from our Mumbai office, 5 days a week, to build together, learn faster, and collaborate more effectively. If you re ready to make an impact and architect the future of retail tech we d love to meet you.

Job Title: Team Leader Collection Process Location: Mumbai Experience: 1 6 Years Job Summary: We are seeking an experienced and motivated Team Leader for our Collections process in a domestic BPO setup, preferably with a background in banking collections. The ideal candidate will be responsible for overseeing daily operations, ensuring team performance, and driving key business metrics. Key Responsibilities: Lead, manage, and support a team of 10 15 collection agents. Oversee day-to-day operations, address team challenges, and ensure smooth workflow. Monitor and drive team performance based on Scorecard metrics. Create and manage agent schedules to ensure adequate coverage and attendance. Conduct weekly team reviews and performance discussions. Foster team engagement, address concerns, and implement solutions through regular team meetings. Ensure staff retention, manage attrition, and maintain a high Employee Satisfaction (ESAT) score. Support the team in achieving and exceeding collection targets and organizational goals. Desired Candidate Profile: Graduate in any discipline. Prior experience as a Team Leader in a domestic BPO, preferably in a collections process. Strong understanding of throughput calculations including attrition and shrinkage. Proven ability to manage team KRA/KPI performance effectively. Excellent communication, leadership, and interpersonal skills. Ability to motivate and guide a team towards consistent high performance. Qualification : Graduate in any discipline

Position: Compliance Location: Mumbai About Groww Mutual Fund Groww Mutual Fund, formerly Indiabulls Mutual Fund, offers a diverse range of mutual fund schemes tailored to meet the unique needs and financial goals of investors. Backed by Groww Invest-Tech Private Limited, we provide a mix of equity, debt, and hybrid funds. Our core values revolve around simplicity, transparency, and a relentless focus on long-term wealth creation. We seek out investment opportunities that combine robust growth potential with sound fundamentals, ensuring our investors financial goals are met with clarity and precision. Our Mission Our primary goal is to generate steady, long-term wealth for our investors. We are committed to identifying new opportunities and designing innovative schemes that help our investors capitalize on growth prospects, all while maintaining a strong focus on consistency and risk management. What We Stand For Simplicity & Transparency: We communicate with investors in a clear, jargon-free manner, ensuring 100% transparency in performance, strategy, and challenges. Consistent Wealth Creation: We prioritize sustainable wealth growth, carefully selecting assets that consistently deliver long-term returns. Customer-Centric Approach: Every decision we make is focused on the needs of our investors. From personalized products to ongoing support, we put our customers at the core of everything we do. Innovation: We re constantly evolving our offerings to meet diverse risk appetites, time horizons, and liquidity needs. Our team is driven by a spirit of passion, commitment, and innovation, and every member takes ownership in shaping the future of wealth management. If you're looking to join a dynamic environment that challenges the status quo, we d love for you to be part of our journey. Role Overview As a Compliance professional, you will be responsible for managing and overseeing compliance-related activities at Groww Mutual Fund. You will work closely with various departments to ensure adherence to SEBI, AMFI regulations, and internal policies, while ensuring that all reporting and surveillance systems are functioning seamlessly. Key Responsibilities Daily Compliance Operations: Manage day-to-day compliance activities, including ad-hoc reporting in line with SEBI and AMFI regulations. Policy Management: Review and prepare compliance-related policies and procedures for annual review. Audit Coordination: Coordinate with internal auditors to facilitate compliance audits. Regulatory Reporting: Ensure compliance with PMLA guidelines, including STR reporting. Surveillance System Review: Review alerts generated from surveillance systems and investigate as necessary. Tracker Maintenance: Maintain trackers for daily SEBI recovery orders and folio freezing orders, ensuring prompt and accurate action. PIT Compliance: Track and manage PIT (Prohibition of Insider Trading) approvals. Website Compliance Monitoring: Ensure compliance with regulatory requirements concerning website content. Marketing Material Compliance: Support the compliance review and clearance of marketing materials. Policy Tracker & Compliance Review: Maintain an up-to-date policy tracker and ensure all policies are in compliance. Committee and Board Support: Assist in preparing agendas and documentation for compliance-related committee and board meetings. Required Skills & Expertise Education: Bachelor's degree in Business Administration, Law, Finance, or a related field. Advanced degrees are a plus. Experience: Minimum 4 years of experience in compliance, regulatory affairs, or a related field. Knowledge: Strong understanding of SEBI, AMFI regulations, and PMLA guidelines. Analytical Skills: Strong attention to detail and excellent analytical thinking capabilities. Communication: Effective verbal and written communication skills, capable of conveying complex compliance concepts clearly. Technical Proficiency: Proficiency in Microsoft Office Suite and relevant compliance software tools. If you have a strong regulatory background, attention to detail, and a passion for maintaining high compliance standards, we invite you to apply and join a forward-thinking team that s making a real impact in India s wealth management industry. Qualification : Bachelor's degree in Business Administration, Law, Finance, or a related field

Job Title: Senior Manager Business Continuity Management (BCM) Department: Compliance & Information Security Location: Mumbai Job Summary: We are seeking an experienced and certified Senior Manager BCM to lead the Risk Management & Business Continuity Management (BCM) function under the Compliance & Information Security (C&IS) division. This role involves close collaboration with business operations and cross-functional teams across Infinx and its subsidiaries. You will be responsible for managing enterprise risk assessments, business impact analyses, continuity planning, and disaster recovery strategies to ensure organizational resilience. You will act as the single point of contact (SPOC) for all Risk Management and BCM activities, including internal and external audits. The role reports directly to the Director C&IS and contributes to broader compliance initiatives. Key Responsibilities: Lead and manage enterprise-wide risk assessments and business continuity initiatives (BIA, RTO, RPO). Develop and implement risk mitigation strategies and recovery plans; ensure regular testing and validation. Establish and maintain BCM policies, standards, and procedures aligned with ISO 22301 and ISO 31000. Conduct internal risk reviews and support external audits (ISO 27001, SOC 2 Type II, etc.). Track and follow up on identified risks and ensure timely resolution with stakeholders. Prepare and deliver detailed risk reports, dashboards, and proposals to senior leadership. Analyze operational and risk data to identify patterns and recommend preventive actions. Collaborate with compliance, IT, and operations teams to maintain enterprise risk posture. Contribute to other compliance and information security initiatives as required. Required Qualifications & Skills: 3 5 years of relevant experience in Risk Management and Business Continuity. Strong knowledge of ISO 31000, ISO 22301, and ISO 27001 standards. Hands-on experience in BIA, risk assessment, mitigation, and treatment processes. Internal/external audit experience for ISO 27001. Certified in CRISC or CRMP. ISO 22301 Lead Auditor (LA) or CBCP certified. Excellent communication skills both written and verbal. Proficient in MS Office tools (Word, Excel, PowerPoint) for documentation and reporting. Preferred Qualifications: Experience with SOC 2 Type II audits. Knowledge of HIPAA and HITRUST compliance frameworks.

Position: Program Manager Location: Mumbai, India About LRN: With a global presence across the US, EMEA, APAC, and Latin America, LRN supports over 2,500 organizations, including many of the world s most recognizable brands. Our solutions help companies navigate complex regulatory environments, translating core values into measurable behaviors and business practices that create lasting competitive advantage. About the Role: As a Program Manager (PGM) at LRN, you ll serve as a strategic delivery partner, ensuring the seamless execution of client contracts and long-term account success. You will act as the central liaison between internal teams and external stakeholders, overseeing project coordination, risk management, and service delivery for high-impact global clients. This role is ideal for someone who excels in cross-functional collaboration, thrives in a dynamic SaaS environment, and has a strong foundation in program or client management. Key Responsibilities: Client Success & Relationship Management: Ensure clients receive full value from their contractual entitlements Monitor delivery health, manage escalations, and proactively resolve issues Partner with Sales and Customer Success teams to identify upsell and growth opportunities Maintain high customer satisfaction through strategic roadmap oversight and engagement Program & Delivery Coordination: Serve as the operational hub across Sales, Delivery, Product, and Support teams Create and manage structured work plans with clear accountability Oversee deliverables and service-level agreements (SLAs) across internal teams Escalate and follow up on product-related issues with internal stakeholders Support effective triage and resolution of client support tickets Develop scalable delivery frameworks and contribute to program standardization Account Stabilization & Growth: Lead recovery initiatives for at-risk accounts (Red/Amber status) Collaborate with Sales and CSMs to ensure client retention and renewal readiness Facilitate solution design discussions aligned with client needs Client Communication & Advocacy: Act as the primary point of contact for all client delivery-related matters Advocate for client priorities internally and manage clear, consistent communication Represent client needs in operational and executive discussions Operational Excellence & Process Improvement: Identify workflow gaps and propose scalable, repeatable solutions Refine internal systems and processes within Bespoke and Professional Services Contribute to documentation, templates, and internal playbooks for consistency Core Activities: Monitor delivery progress against contract terms and timelines Coordinate cross-functional collaboration for service delivery Keep stakeholders updated on key milestones and project changes Ensure visibility into account updates for internal delivery teams and leadership Requirements: 8+ years of experience in program/project management or B2B client support 3 5 years of experience supporting sales teams in servicing enterprise clients Strong stakeholder engagement, communication, and conflict resolution skills Proficiency in MS Office (Excel, Word, PowerPoint) Ability to understand and translate technical information into client-facing language Strong organizational, problem-solving, and multitasking abilities Preferred Qualifications: Experience in a SaaS or eLearning environment Familiarity with Learning Management Systems (LMS) Background in ethics and compliance programs Proficiency in Japanese (JLPT N3 or above) is a plus Shift Requirements: Must be flexible to work rotational shifts, including night and early morning shifts to support global clients Why Join LRN: Work in a purpose-driven, inclusive environment Collaborate with global teams and Fortune 500 clients Make an impact through work that matters LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Principal Engineer Location: Mumbai, India (roles in Andheri East and / or Turbhe) Description We re hiring a Principal Engineer to lead the design and delivery of robust, scalable, and production-grade data systems across a high-growth, multi-venture environment. This is a high-impact leadership role for someone who thrives in hands-on build mode, and who can scale technical delivery without losing speed, quality, or ownership. If this is interesting, we would love to hear from you! About Blenheim Chalcot Blenheim Chalcot India is part of Blenheim Chalcot, a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding 1.8 billion, and boasts total portfolio sales of over 500 million. The role We re hiring Principal Engineers and Lead Engineers to lead the design and delivery of robust, scalable, and production-grade data systems across Blenheim Chalcot portfolio businesses. These are great opportunities for someone who thrives in hands-on build mode, demonstrates high-impact leadership, and who can scale delivery without losing speed, quality, or ownership. As a key member of our Software Engineering team, you will be instrumental in leading, designing, developing, and deploying robust and scalable products. You will work in close collaboration with customers and cross functional teams in Mumbai and London, to deliver product-led delivery and solutions that really make a difference. Behaviours that we look for Rigorous problem-solving and systems thinking. Decomposes complex problems, evaluates multiple approaches, and designs scalable, maintainable architectures. Clean, performant, and secure code. Chooses suitable data structures, writes readable & defensive code, and bakes in performance and security from the start. Test-first and observable engineering. Designs for testability, automates meaningful unit/integration tests, and implements robust logging, metrics, and monitoring. Production and operations excellence. Understands CI/CD, infrastructure and cost drivers, engineers for reliable development, resilience, and fast recovery. Data-driven, outcome-focused decisions. Validates ideas with data, plans for schema evaluation, and aligns features with real user impact. Key responsibilities Successful candidates will take a leading role within our Engineering Centre of Excellence in Mumbai, with day to day responsibilities which will include: Lead and mentor a team of engineers, fostering a culture of collaboration and continuous improvement. Oversee the planning and execution of projects, ensuring alignment with business objectives and timelines. Provide technical guidance and expertise to the team, promoting best practices in engineering. Collaborate with cross-functional teams to understand requirements and deliver effective solutions. Implement and maintain ELT (Extract, Load, Transform) processes using scalable pipelines and data architecture. Ensure data integrity and quality across various data sources. Support data-driven decision-making by providing clean, reliable, and timely data. Design, develop, and maintain the data models used by ML Engineers, Data Analysts and Data Scientists to access data. Conduct exploratory data analysis to uncover patterns and trends. Identify opportunities for process improvement and drive continuous improvement in operations. Stay updated on industry trends, technologies, and best practices in engineering. Opportunity This role offers an excellent platform for experienced engineers to take their career to the next level. You will have the opportunity to make a significant impact on our product roadmap, contribute to scaling our technical capabilities, and work in a dynamic environment that values innovation and continuous learning. About you We are seeking to onboard candidates with a proven track record in engineering, demonstrating strong technical leadership skills and a passion for building high-quality, scalable products. Excellent teamwork, adaptability, and a strategic mindset are essential to being successful in this role. The Ideal Candidate Professional experience in engineering or full-stack software engineering. Proven experience in managing and developing junior engineers. Strong proficiency in one or more programming languages commonly used in engineering, such as Python or Java. Extensive experience with database systems, including SQL and NoSQL databases. In-depth knowledge of cloud data platforms like AWS or Azure (e.g., S3, Redshift, Glue, Data Factory, Azure Synapse, etc.). Experience with CI/CD practices for data solutions. Proven ability to take ownership over outputs and drive complex data projects to completion. Highly adaptable and comfortable working in ambiguous, problem-solving environments. Strong evidence of teamwork and successful cross-functional delivery; including particularly with customers, Product, Marketing, and Sales. Excellent communication, leadership, and collaboration skills. Process We have a rigorous, but streamlined recruitment process, which respects the time of candidates and portfolio companies alike. This process starts with a 15-minute call with a member of our Talent Acquisition team, followed by a meeting with representatives from BC's Engineering Centre of Excellence. Please note that our roles are primarily office based, with modern and well-connected office locations in both Andheri East and Navi Mumbai.

DevOps Engineering Analyst Location: Mumbai, India Overview of Technology Roles At BlackRock, technology has always been at the heart of everything we do. Our technologists shape the future of the industry through innovative work. We foster a curious and collaborative environment, embracing experimentation to solve complex challenges. Here, you ll experience cross-team, cross-business, cross-region collaboration with a firm committed to your growth through curated learning, tech career paths, and access to global experts and leaders. Job Description About this Role: The Quotative Analytics Engineering (QAE) team is responsible for developing and maintaining financial models that underpin BlackRock s risk management analytics. The team also supports the infrastructure and software that deliver analytic content to portfolio and risk management professionals internally and externally. QAE s work spans various financial products from equities and fixed income to derivatives and covers risk analysis from individual instruments to entire portfolios and enterprises. Key Responsibilities Manage and automate the monthly release process for the Analytics Engine. Refactor and rewrite existing release scripts and develop new scripts to streamline automation. Convert critical Perl scripts to Python, collaborating with distributed teams across different time zones. Skills & Qualifications 1-2 years of professional experience writing robust, object-oriented Python code. Exposure to CMake and CI/CD pipelines is desirable. Knowledge of DevOps practices and tools, particularly Azure DevOps, is a plus. Familiarity with a programming language like C++ (preferred), as programming is central to daily operations. Excellent communication skills, with the ability to explain complex technical concepts to non-technical audiences clearly and simply. #EarlyCareers Our Benefits We offer a wide range of benefits designed to keep you energized and supported, including a strong retirement plan, tuition reimbursement, comprehensive healthcare, working parents support, and Flexible Time Off (FTO) so you can recharge and be present for what matters most. Our Hybrid Work Model BlackRock s hybrid model promotes collaboration and apprenticeship while supporting flexibility. Employees generally work at least 4 days a week onsite, with the option to work from home 1 day a week. Some teams may require additional office presence due to specific role needs. This approach boosts impactful in-person moments and accelerates learning and onboarding for new hires. About BlackRock At BlackRock, our mission is to help more people achieve financial well-being. Our clients save for retirement, education, homes, and businesses. Their investments also fuel economic growth, support small and large businesses, finance infrastructure projects, and drive innovation. This mission depends on our greatest investment our employees. We strive to create a welcoming, valued, and supportive environment through networks, benefits, and development opportunities that help our people thrive.

Job Title: IT Officer / IT Executive About Us: At BSM, we are a global team of over 20,000 seafarers and 2,000 shore-based professionals, working across 30+ locations and managing a fleet of 650 vessels. Together, we are committed to responsible operations, ensuring the safety of our people, our fleet, and the environment. As a family-owned, multinational business, we take pride in our culture of togetherness, learning, and innovation. With a workforce representing over 80 nationalities, our diversity is our greatest strength driving innovation and setting new industry standards. Join BSM and become part of a forward-thinking organization that is shaping the future of global shipping and enabling seamless international trade. Job Objective: As an IT Officer, you will support the IT Manager in managing day-to-day IT operations within the SMC (Ship Management Centre). You will play a key role in maintaining the IT infrastructure, ensuring seamless connectivity, supporting infrastructure projects, and assisting in IT procurement and user support. Your contributions will help ensure that BSM s IT systems act as effective enablers for business success. Key Responsibilities: Ensure continuous 24x7 connectivity to BSM applications and vendor systems, minimizing downtime for the SMC office. Plan and conduct regular maintenance of IT systems, coordinating planned downtimes to minimize disruption to operations. Assist the IT Manager in liaising with vendors and procuring IT equipment as per organizational requirements and policies. Provide day-to-day IT support to users, resolving technical issues and ensuring uninterrupted workflow. Support the IT Manager in budget management for local IT needs when required. Lead or contribute to standalone IT projects, ensuring alignment with BSM standards and policies, under the guidance of the IT Manager and TDC management. Qualifications & Experience: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent work experience). A Master s degree in Computer Science is advantageous. Industry certifications such as Microsoft, Cisco, or equivalent are a plus. Technical Skills: Experience managing SAN storage infrastructure in virtual environments. Hands-on experience with VMware vSphere. Strong understanding of Microsoft Active Directory and Windows Server 2008/2012 environments. Experience with Microsoft System Center and SQL Server 2008/2012 clustering. Familiarity with Microsoft Exchange 2010, including online archiving. Strong networking skills, particularly in virtual infrastructure and WAN connectivity. Experience with High Availability (HA), Disaster Recovery (DR), and Business Continuity Planning (BCP). Strong security mindset with a good grasp of the OSI Reference Model. Solid understanding of Microsoft Cloud / Office 365. What We Offer: Clear career development pathways with ample opportunities for professional growth. Technical and soft skills training programs to enhance your expertise. Comprehensive health insurance for you and your family. Annual performance-based bonus. Be part of a diverse and inclusive workforce, representing over 80 nationalities. Flexible work opportunities to support work-life balance. Join the ever-growing Schulte Group family and make your mark in the global shipping industry! Qualification : BA/BS in computer science related field or equivalent experience.

Role: Principal - Growth Manager (HPE) Function/Department: HPE Experience: 8-12 Years Education: Graduation: B.Tech, BCA, BE, B.Sc Post-Graduation: M.Tech, MCA, MBA, M.Sc Job Purpose: We are looking for a Principal - Growth Manager to lead the end-to-end digital marketing strategy for Debt Management. This role will be responsible for driving revenue growth through data-driven digital campaigns, optimizing the debt recovery process, and ensuring maximum ROI from marketing investments. You will collaborate with multiple stakeholders to design and execute impactful marketing initiatives that align with business goals. Key Responsibilities: Growth Strategy & Digital Optimization: Design and implement growth strategies to enhance the debt management process via digital channels. Lead digital marketing objectives for debt management, working with Agile Campaign Teams to drive lead generation and maximize business outcomes. Optimize cross-channel customer journeys based on analytics, stakeholder inputs, and industry benchmarks. Define audience segmentation strategies to deliver personalized offers, content, and conversations. Revenue & Performance Management: Own revenue targets for debt management and drive measurable business growth. Develop, monitor, and refine campaign performance metrics to ensure continuous optimization. Provide regular performance reports to senior leadership and make data-driven decisions to enhance campaign success. Conduct market research to identify trends and improve digital marketing effectiveness. Leadership & Collaboration: Lead and mentor a team of growth managers to drive campaign execution and achieve targets. Work cross-functionally with internal teams and external partners to develop and execute marketing strategies. Ensure seamless execution of sales lead management and lead lifecycle optimization. Secondary Responsibilities: Strong problem-solving skills with a growth mindset. Ability to understand business targets and translate them into effective marketing strategies. Optimize customer journeys (CRO) on digital and assisted platforms. Utilize bureau data insights for digital marketing strategies. Knowledge of financial products and customer lifecycle management. Comfortable working in Agile environments with an incremental ROI approach. Basic proficiency in Data Analytics & Statistics for marketing insights. Preferred Skills & Tools: Proven track record in scaling business and driving growth through digital campaigns. Hands-on experience with leading MarTech tools such as CleverTap, Salesforce Marketing Cloud, Google Analytics, and automation platforms. Ability to independently lead, communicate, and collaborate with multiple business partners and global teams. Lead high-impact digital growth initiatives in a fast-paced, data-driven environment. Work with cutting-edge MarTech tools and drive innovation in debt management marketing. Collaborate with industry experts and contribute to business growth through digital transformation. If you're a strategic thinker with a passion for digital marketing, revenue growth, and performance optimization, we invite you to apply and be part of our dynamic team! Qualification : Graduation:Bachelor of Technology B.Tech, Bachelor of Computer Applications - BCA, Bachelor of Engineering - BE, Bachelor of Science - B.ScPost-graduation: Master of Technology M.Tech, Master of Computer Applications - MCA, Master of Business Administration - MBA, Master of Science - M.Sc

Role: Manager - Analytics (Debt Management) Function/Department: Collections Experience: 5-10 Years Education: Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM Job Purpose: We are looking for a Manager - Analytics (Debt Management) to drive data-driven decision-making in our collections process. This role will focus on portfolio analytics, delinquency tracking, and performance optimization to enhance debt recovery strategies. The ideal candidate will leverage data insights to improve efficiency, ensure compliance, and support strategic initiatives within the Debt Management function. Key Responsibilities: Debt Portfolio Analysis & Performance Tracking: Monitor and analyze delinquency trends across buckets and DPD (Days Past Due). Develop predictive models and data-driven strategies to enhance debt recovery rates. Track collection performance and identify gaps or improvement opportunities. Collection Strategy Optimization: Define data-backed segmentation strategies to improve customer engagement and recovery. Optimize collection strategies by analyzing past trends, customer behavior, and repayment patterns. Implement early warning systems to prevent accounts from slipping into default. MIS & Reporting: Design and maintain MIS reports for performance tracking, agency efficiency, and collection outcomes. Generate and present insights-based reports for senior management decision-making. Automate reporting processes to enhance operational efficiency. Stakeholder Collaboration & Compliance: Work closely with collection teams, legal teams, and external agencies to improve recovery strategies. Ensure compliance with regulatory requirements in debt management analytics. Provide analytical support for policy and process enhancements within the collections framework. Preferred Skills & Attributes: Strong expertise in data analytics, predictive modeling, and statistical techniques. Proficiency in SQL, Python, R, Tableau, Power BI, or other data visualization tools. Experience in credit risk management, collections analytics, or debt recovery strategies. Strong understanding of regulatory guidelines and compliance frameworks in banking collections. Ability to work cross-functionally and drive actionable insights for business growth. Impactful role in shaping data-driven debt management strategies. Work in a fast-paced, analytical, and results-oriented environment. Opportunities for professional growth in a leading financial institution. If you are passionate about analytics, data-driven decision-making, and optimizing debt management, we invite you to apply and be part of our dynamic team! Qualification : B.Sc, B.Tech, BCA, B.Com, BBA

Role: Business Analysis Manager Debt Management Function/Department: Debt Management Flows Experience: 6-10 Years Education: Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM Job Purpose: The Debt Management (DM) function has evolved into a data-driven and analytics-led domain, leveraging enhanced data capture, automated strategies, and predictive analytics. The Business Analysis Manager plays a critical role in enabling strategic decision-making by providing data-driven insights into macro and micro business trends. This role involves analyzing customer behavior, team performance, and market trends to proactively identify opportunities for improvement and risk mitigation. Key Responsibilities: Debt Management Performance & Strategy: Measure, analyze, and enhance Debt Management strategies and process improvements using MIS and KPIs. Collate, structure, and document strategic changes and impact assessments. Monitor and track Debt Management ecosystem parameters, including customers, employees, and agencies. Evaluate strategy effectiveness and recommend data-driven optimizations. Analytics & Insights for Debt Management: Utilize data analytics to drive higher resolution rates and cost-efficient debt collection. Implement risk segmentation models to predict propensity to pay and probability of default. Develop differentiated treatment models to optimize collection intensity, field operations, and contact strategies. Optimize customer interaction strategies, including right time to contact, skip tracing, and legal interventions. Drive settlement acceptance propensity models to enhance recovery rates and improve debt-sale solutions. Operational Planning & Forecasting: Forecast allocations and capacity requirements to improve debt management efficiency. Collaborate with Product, Portfolio Risk, and BIU teams to align portfolio insights with debt management operations. Track system development requirements and oversee the implementation of automated solutions. Project Management & Compliance: Lead debt management initiatives, ensuring timely execution and impact measurement. Adhere to and foster compliance with regulatory guidelines and risk policies. Support process optimization and digital transformation projects in debt management. Preferred Skills & Attributes: Strong understanding of Debt Management processes, risk segmentation, and collection strategies. Expertise in data analytics, predictive modeling, and financial risk assessment. Experience in project management, process automation, and regulatory compliance. Proficiency in MIS reporting, KPI tracking, and performance analytics. Ability to work cross-functionally with risk, product, BIU, and operational teams. Opportunity to drive strategic decision-making in a data-driven debt management function. Work in a high-impact role with exposure to advanced analytics and automation. Collaborate with cross-functional teams to enhance operational efficiency and recovery strategies. If you have a strong analytical mindset, expertise in debt management analytics, and a passion for driving process improvements, we invite you to join us in shaping the future of Debt Management through data-driven decision-making! Qualification : Graduation: B.Sc, B.Tech, BCA, B.Com, BBA Post-Graduation: MBA, PGDM

Billing & Finance Specialist Roles & Responsibilities Billing Documentation & Data Retrieval Collect support documentation for client invoices from multiple resources. Retrieve data from systems such as Oracle, Unanet, WebNow, and other relevant platforms. Gather and organize documentation, including: Vendor and subcontractor invoices Timecards and expense reports Shipping receipts and fleet trip tickets Printing, scanning, plotting, and reprographics records Postage documentation and filing Client contracts and subcontract agreements Projects with complex invoicing requirements Audit & Compliance Support Assist with quarterly internal audit reviews for selected projects. Ensure all billing records are accurate and compliant with company policies. Administrative & Team Support Maintain organized financial records and provide necessary documentation to stakeholders. Support the finance and accounting teams in preparing audit-ready files. Perform additional tasks as assigned by the Manager. Qualifications & Skills Education & Experience 2-5 years of accounting experience in billing, financial support, or related fields. Experience with billing software, especially Oracle (preferred). Key Competencies Ability to work independently and in a team environment. Strong organizational skills and keen attention to detail. Ability to multitask and meet strict deadlines. Excellent oral and interpersonal communication skills. Technical Skills Intermediate proficiency in Adobe Acrobat, Microsoft Excel, Word, and Outlook. Work with a dynamic finance team in a fast-paced environment. Gain experience in billing, invoicing, and financial operations. Competitive salary and career growth opportunities. Apply Now & Build Your Career in Finance & Billing!

Role: Director IT Infrastructure Location: Mumbai Experience: 12 15 years The Director of IT Infrastructure will lead global IT infrastructure operations, ensuring scalability, security, and efficiency. This role requires a visionary leader who can streamline processes, drive technological advancements, and build a world-class IT infrastructure. Key Responsibilities Strategic Leadership Develop and implement IT infrastructure and security strategies aligned with business goals. Lead technology evaluations and adopt innovative solutions to enhance global service delivery. Infrastructure Management Oversee the design, deployment, and maintenance of: Virtual Desktop Infrastructure (VDI) Networking (LAN/WAN, Wi-Fi, VLAN, etc.) Enterprise cloud applications (Azure AD, O365, etc.) Security infrastructure (antivirus, firewalls, VPNs) Ensure disaster recovery and business continuity plans are robust and tested regularly. Optimize IT software and hardware assets throughout their lifecycle. Process & Documentation Establish, document, and standardize processes for IT infrastructure operations. Maintain comprehensive infrastructure documentation for consistency and knowledge sharing. Drive continuous process improvements to align with industry best practices. Global IT Asset Management Implement efficient asset management strategies for multi-geography tracking. Maintain an accurate IT asset inventory to ensure visibility, control, and compliance. Align asset management practices with HR and business needs. Team Leadership & Development Build and lead a high-performing IT Infrastructure & INFOSEC team. Mentor and support the career growth of team members. Foster a culture of collaboration, accountability, and continuous learning. Operational Excellence Develop and enforce infrastructure policies, procedures, and standards. Monitor key performance indicators (KPIs) and ensure SLA compliance. Security & Compliance Collaborate with Compliance teams to meet security standards (ISO 27001, SOC2, NIST). Identify and mitigate IT security vulnerabilities while ensuring regulatory compliance. Manage audits and implement security recommendations. Budget & Stakeholder Management Plan and manage the IT infrastructure budget, ensuring cost-effective solutions. Engage with internal stakeholders globally to address IT infrastructure needs. Required Skills & Qualifications Technical & Business Expertise Education: Bachelor s/Master s in Information Technology, Computer Science, or related field. Experience: 12+ years in IT infrastructure roles, with 5+ years in leadership. Strong expertise in systems administration, network management, and cloud solutions. Proven ability to manage large-scale IT projects across global locations. Experience working in multi-geography enterprise environments. Preferred Certifications: ITIL, PMP, or any relevant IT infrastructure/security certifications. Soft Skills & Abilities Leadership & Strategic Thinking Ability to drive large-scale IT transformations. Problem-Solving Strong analytical skills to resolve complex challenges. Stakeholder Management Excellent communication and collaboration skills. Risk & Escalation Handling Proactive in mitigating security and operational risks. Work on cutting-edge data security solutions. Engage with global enterprises and industry leaders. Innovate in an entrepreneurial, high-growth culture. Lead a high-impact IT Infrastructure team, shaping the future of cybersecurity. Qualification : Bachelors or masters degree in Information Technology, Computer Science, or a related field.

We are seeking an Identity & Access Management Engineer to join our team. This role requires someone with strong development and integration experience in IAM systems. You will play a key role in managing, securing, and streamlining identity and access processes across various systems, ensuring that security protocols align with best practices and organizational goals. Your Team Responsibilities User Authentication & Verification: Verify and authenticate individuals based on their roles, geographical location, time of day, or trusted networks. Event Management: Capture and record user login events for auditing and analysis purposes. Identity Database Management: Oversee the user identity database, ensuring access privileges are appropriately assigned and removed. Access Control: Enable system administrators to effectively manage and monitor user access. Integration: Facilitate seamless IAM integration with various target applications and platforms, ensuring secure data exchange. Your Key Responsibilities IAM Integration: Lead IAM integration efforts with target applications, leveraging your architecture/engineering exposure to align with security architecture. Continuous Improvement: Identify areas for improvement in IAM processes, proposing and implementing new solutions to enhance security and efficiency. Collaboration: Work closely with global teams to ensure IAM solutions are effective and efficient, providing insights and recommendations for continuous improvements. Skills and Experience That Will Help You Excel 1. IAM Technology Expertise: Extensive experience with leading IAM solutions like Auth0, Azure Active Directory (AAD), and Okta. Proficient in developing custom IAM solutions that integrate with existing systems while enhancing security. 2. Modern Identity Concepts: In-depth knowledge of modern identity concepts, including managed identities, and how they apply in scalable environments. Expertise in integrating IAM solutions with various SaaS platforms. 3. Authentication & Authorization Protocols: Proficient in OAuth 2.0, OpenID Connect, SAML, and other authentication and authorization protocols. Skilled in designing secure and user-friendly authentication and authorization flows. 4. IAM Security Assessments: Experience in conducting comprehensive IAM security assessments to identify risks and improve the security posture of IAM systems. Ability to develop and implement effective IAM security strategies. 5. IAM Process Automation: Expertise in automating IAM tasks and workflows using tools to increase efficiency, reduce errors, and ensure compliance with security policies. What We Offer Compensation & Benefits: Transparent compensation schemes, with comprehensive employee benefits tailored to your location, ensuring financial security, health, and well-being. Flexible Working: Access to flexible working arrangements, advanced technology, and collaborative workspaces. Learning & Development: Access to a variety of learning platforms such as Learning@MSCI, LinkedIn Learning Pro, and tailored development opportunities for continuous skill enhancement. Career Growth: Multi-directional career paths offering professional growth, internal mobility, and expanded roles. Inclusive Culture: A strong commitment to diversity, equity, and inclusion, with active employee resource groups to foster a sense of belonging. Global Network: A dynamic and collaborative global team to support your success and help you innovate within the industry. Why MSCI? At MSCI, you'll join a globally recognized organization with a long-standing commitment to innovation, performance, and professional growth. As part of a leading provider of financial research and technology, you'll contribute to an industry-changing company that powers better investment decisions. Join us in creating solutions that transform the investment process globally. Equal Opportunity MSCI is an equal opportunity employer committed to diversifying its workforce and creating an inclusive environment. We ensure equal employment opportunities and are dedicated to providing reasonable accommodations for individuals with disabilities during the recruitment process.

Eligibility Criteria We are looking for fresh graduates who have good communication skills and strong problem solving and analytical skills. Shift Timing: Initial Shift Time: 11-8 pm Later on: 6:00 PM to 3:00 AM IST (Rotational Weekoff's) Roles & Responsibilities Service Desk, Server monitoring, Network monitoring, Troubleshooting server issues & network issues. Ability to work independently, be adaptable to change and varied working hours. Be responsible for queue monitoring and acknowledging tickets. Basic application support knowledge. Individual must be flexible to work for extended hours, if required (open work on 24/7 support, rotational shifts) IT Support, non-voice process. Excellent written and oral communication. Technical Skills Should understand basic IT related technical terms like MS Exchange, Active directory, office 365, memory, server, CPU, network, IP address, active directory, Microsoft exchange, cloud, windows server, DHCP, DNS etc. Prior Experience in infrastructure monitoring will be an added advantage. Preferred Certifications Any Azure (AZ-400, AZ-500, AZ-900, AZ-104) Or Microsoft 365 ( MS-500, MS-900, M365, O365 ), Any Cloud, Windows Server Administration, Education Candidates with 75% and above in 10th, 12th and Degree (Mandatory). BE. / B. Tech with Computer Science or IT BCA /MCA B. Sc. / M. Sc. (IT) Electronics Engineering and Electronics and Telecom Engineering