Recruitment Process Improvement Jobs in Ahmedabad

Customer Experience Manager EL Location: Ahmedabad Qualification: Graduate Experience: 1 to 3 Years Employment Type: Full-time Job Description We are seeking a motivated Customer Experience Manager to engage with prospective clients, manage end-to-end customer journeys, and contribute to business growth through effective client servicing and collaboration with relationship channels. This role demands strong communication skills, attention to detail, and a customer-centric approach. Key Responsibilities Client Meetings Engage with prospective clients to understand their financial needs and provide clear explanations of loan products and offerings. Documentation and System Entry Collect and verify all necessary client information and documentation. Ensure accurate and timely entry of client data into the system. Query Handling Address and resolve queries from customers and credit teams promptly. Oversee the entire loan process from file login to disbursement, ensuring smooth operations. Business Development Collaborate with Relationship Channels to identify and create new business opportunities. Participate in campaigns and marketing activities to increase brand presence. Provide support to Relationship Channels as needed. Achieving Business Targets Meet assigned business targets using leads from Contact Centers, Consultants, marketing efforts, and referrals. Additional Benefits Reimbursement of petrol and mobile expenses. Quarterly performance-based incentives. Qualifications & Skills Graduate degree in any discipline. 1 to 3 years of experience in sales or related customer-facing roles. Strong communication and interpersonal skills. Ability to work independently and collaboratively in a team. Knowledge of financial products and services is an advantage. If you are passionate about delivering excellent customer experiences and driving business growth, this is an excellent opportunity to grow your career in financial services! Qualification : Graduate

Junior Coordinator ERP to CRM Digitization Location: Ahmedabad Role Objective: Support the digitization and integration of ERP and CRM systems by coordinating tasks, gathering process inputs, assisting in data mapping, and ensuring smooth collaboration between internal teams and vendors for timely project delivery. Key Responsibilities Project Support & Coordination Assist the project lead in day-to-day coordination between internal teams and IT/CRM vendors. Track task progress, maintain project documentation, and escalate delays or issues promptly. Business Process Documentation Collect inputs from sales, operations, and finance teams to document workflows. Maintain process maps, SOPs, and user requirement documents. Data Handling & Validation Assist in mapping customer, product, pricing, and order data between ERP and CRM systems. Support data cleanup, migration activities, and reconciliation during testing phases. User Acceptance Testing (UAT) & User Coordination Organize and monitor UAT for CRM/ERP modules. Gather user feedback and communicate effectively with the implementation team. Training & Onboarding Support Help prepare user guides and training materials. Support internal training sessions and address basic user queries during rollout. Key Requirements Bachelor s degree in Business, Engineering, IT, or related field. 2 4 years experience in ERP/CRM support, sales operations, or business process roles. Familiarity with tools like Zoho CRM, Salesforce, SAP, Tally, or MS Dynamics preferred. Good understanding of core business processes: inquiry, quotation, order processing, and invoicing. Strong documentation, follow-up, and coordination skills. Preferred Exposure Experience with CRM or ERP implementation/support projects. Basic knowledge of integration or automation tools (e.g., Zapier, API workflows). Proficiency in Excel, Google Sheets, and documentation tools. Comfortable working across IT, sales, and accounts teams. Qualification : Bachelors degree in Business, Engineering, IT, or related field

Position: Divisional Lead Location: Ahmedabad Department: Operations / Project Management Experience Required: 5 7 Years Role Overview: We are seeking a seasoned and dynamic Divisional Lead to oversee the end-to-end execution of smart meter installation and maintenance projects in the region. The ideal candidate will possess strong leadership skills, a background in electrical engineering, and hands-on experience in the power transmission and distribution sector. This role demands a strategic thinker who can drive project success, ensure quality compliance, and lead cross-functional teams effectively. Key Responsibilities: - Project Planning & Execution: Develop and manage detailed project plans for smart meter installation and maintenance. Coordinate with cross-functional teams to ensure timely and efficient execution. Track project milestones, identify risks, and implement corrective actions to mitigate delays or issues. Team Leadership: Lead, guide, and mentor a team of field technicians to ensure high performance and accountability. Promote adherence to safety standards and ensure compliance with company and industry protocols. Foster a culture of collaboration, discipline, and continuous improvement. Quality Assurance: Implement robust quality assurance processes to ensure installations meet technical and regulatory standards. Conduct periodic site audits and inspections to monitor compliance and workmanship. Address quality issues promptly and enforce corrective/preventive measures. Stakeholder Management: Maintain effective communication and alignment with internal stakeholders including Circle Heads, Project Heads, and department leads. Liaise with external partners, vendors, and clients to ensure smooth collaboration and satisfaction. Resolve client concerns and inquiries in a timely and professional manner. Budget Oversight: Work closely with the finance team to prepare and monitor project budgets. Ensure all project expenditures are tracked and managed within allocated limits. Report on budget variances and implement cost-control measures when necessary. Qualifications & Skills: Education: Bachelor s degree in Electrical Engineering or a related discipline. Experience: 5 7 years of experience in project management, preferably in the power transmission & distribution sector. Technical Expertise: Strong knowledge of smart metering systems, electrical distribution, and power infrastructure. Awareness of industry trends, regulatory standards, and emerging technologies in smart metering. Project Management: Proven ability to plan, budget, schedule, and manage project risks and resources. Experience in managing field operations and large-scale technical deployments. Soft Skills: Excellent communication, negotiation, and stakeholder management skills. Ability to adapt to evolving project needs and technological advancements. Compliance: Familiarity with local and national standards governing smart meter installations and power distribution. Qualification : Bachelors degree in Electrical Engineering or a related discipline

Job Title: Business Analyst Location: Ahmedabad, India About Metizsoft: At Metizsoft, we believe that Business Analysts are crucial to our continued growth and success. We offer a challenging and enjoyable collaborative culture that fosters long-term career growth. Join us and contribute to a company committed to innovation and efficiency. The Opportunity: As a Business Analyst at Metizsoft, you will play a pivotal role in guiding our organization toward the future. From researching progressive system solutions to evaluating their impact, you'll be responsible for identifying, developing, and helping implement strategic initiatives that improve efficiency and productivity across various business units. Key Responsibilities: Partner with stakeholders across diverse business units (e.g., sales, finance, security, compliance) to develop comprehensive analyses and documentation collaboratively. Communicate effectively and efficiently with production, managerial, and executive teams. Evaluate, analyze, and communicate systems requirements on an ongoing basis. Maintain systems processes, including delivering monthly status reports to all appropriate parties. Author and update internal and external documentation, formally initiating and delivering requirements and documentation. Conduct daily systems analytics to maximize effectiveness and troubleshoot problems. Develop meaningful and lasting relationships with partners for optimized systems integration. Respond to questions and concerns from managers and executives with supporting research and recommendations. Required Skills & Qualifications: 1 to 3 years of experience in analytics and systems development. High proficiency with SQL and database management. Proven analytical abilities with a keen eye for detail. Experience in generating process documentation and reports. Excellent communication skills, with the ability to translate complex data into clear, actionable insights. Job Details: Job Type: Full-time Industry: IT Services City: Ahmedabad

Job Title: HR Recruiter / Talent Acquisition Specialist Location: Ahmedabad, India Job Overview: As an HR Recruiter, you will play a key role in sourcing, screening, and engaging top talent to support our growing organization. You will work closely with hiring managers, coordinate interview processes, and contribute to building a strong talent pipeline through creative sourcing strategies and excellent candidate engagement. Key Responsibilities: Source and attract potential candidates using job portals, social media platforms, and professional networks. Screen resumes and conduct initial telephonic interviews to shortlist qualified candidates. Schedule and coordinate interviews between candidates and hiring managers. Maintain and update recruitment databases with accurate candidate information. Generate leads and build a pipeline of potential candidates using innovative sourcing techniques. Assist in talent acquisition planning to meet current and future hiring needs. Provide timely updates and reports on recruitment progress to the HR team. Support employer branding initiatives and participate in recruitment drives and events. Qualifications & Skills: Bachelor s or Master s degree in Human Resources, Business Administration, or a related field. Strong verbal and written communication skills. Basic understanding of recruitment processes, sourcing strategies, and candidate screening. Familiarity with popular job portals and lead generation tools. Excellent organizational skills with great attention to detail. A proactive, people-oriented approach with strong interpersonal skills. Ability to work collaboratively in a fast-paced, dynamic environment. Launch your HR career in a supportive and growth-oriented environment. Gain hands-on experience with end-to-end recruitment and talent acquisition. Work with a collaborative team committed to people and culture excellence. Qualification : Bachelors or Masters degree in Human Resources, Business Administration, or a related field.

Job Title: HR - Talent Acquisition Experience: Fresher - 2 Years Job Overview We are seeking a dynamic and motivated HR Recruiter to join our team. The ideal candidate will be passionate about recruitment, have excellent communication skills, and a people-oriented approach to talent acquisition. This role is an excellent opportunity for freshers with a degree in Human Resources to start their career in recruitment. Key Responsibilities Source potential candidates through various job portals, social media, and networking channels. Screening resumes and conducting initial telephonic interviews to shortlist candidates. Schedule interviews and coordinate with candidates and hiring managers. Maintain and update the recruitment database with accurate and relevant data. Generate leads for potential candidates through innovative sourcing techniques. Assist in building a talent pipeline for current and future hiring needs. Provide regular updates and reports on recruitment progress to the team. Assisting in employer branding initiatives and recruitment drives. Qualifications and Skills Bachelor s/Master s degree in Human Resources or related field. Strong verbal and written communication skills. Basic understanding of recruitment processes and sourcing techniques. Familiarity with job portals and lead generation strategies. Strong organizational skills with attention to detail. A proactive and people-oriented mindset. Qualification : Bachelors/Masters degree in Human Resources or related field.

Technical Project Manager Dot Net Responsibilities: Project Management: Lead and manage large-scale software development projects, overseeing a team of 8 to 10 members on projects lasting 6+ months. Develop and execute detailed project and release plans, ensuring compliance with organizational standards and processes throughout the lifecycle. Technical Leadership: Provide hands-on guidance in backend (LAMP stack or .NET) and frontend technologies (ReactJS, NextJS, AngularJS). Utilize expertise in architecture, design, and implementation to ensure the successful delivery of technical solutions. Customer Communication: Serve as the primary point of contact for customers, managing relationships throughout the project delivery process. Develop and maintain a clear communication plan, ensuring regular updates and proactive sharing of relevant information with customers and stakeholders. Agile Methodology: Lead the adoption of Agile practices, facilitating Agile ceremonies and ensuring the team adheres to Agile principles to deliver high-quality software. Problem-Solving & Risk Management: Proactively identify and address potential risks, issues, and roadblocks, utilizing strong problem-solving skills to ensure timely resolution and avoid escalation. Technical Documentation & Presentation: Create wireframes and presentations to clearly communicate technical solutions to clients and stakeholders, ensuring a solid understanding of proposed technology concepts. API & Architecture Expertise: Leverage expertise in REST/SOAP APIs (JSON/XML) and a strong understanding of N-tier and Microservice architectures. Experience with ETL processes is a plus. Requirements: Experience: 10 to 15 years of experience in the software development industry, with at least 5 years in a Technical Project Manager role. Proven experience managing large-scale projects (6+ months), including new development projects with teams of 8 to 10 people. Technical Background: Hands-on experience with backend (LAMP stack or .NET) and frontend (ReactJS, NextJS, AngularJS) technologies. Strong expertise in REST/SOAP APIs, with solid experience in JSON/XML. Familiarity with N-tier and Microservice architecture; ETL experience is a plus. Agile Expertise: Deep understanding and hands-on experience with Agile development methodology and all associated ceremonies. Communication Skills: Exceptional verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders. Proven ability to manage customer relationships and serve as the main interface throughout the project delivery process. Problem-Solving & Risk Management: Strong analytical skills with a proven track record of identifying and solving potential issues before they escalate. Documentation & Presentation: Experience creating wireframes and technical presentations to communicate complex technology solutions effectively to clients.

Job Title: Business Analyst Experience: 1-3 Years Positions Available: 02 Qualification: BE-IT/CS, B.Tech-IT, MCA, MSc-IT Job Description: As a Business Analyst, you will play a pivotal role in understanding client requirements and translating them into actionable solutions. Your responsibilities will include: Client Engagement: Understand client needs and recommend suitable solutions tailored to their business goals. Business Process Analysis: Analyze existing systems and business processes, proposing functional designs to enhance efficiency. Documentation: Create detailed software requirement specifications (SRS) and initial scope documents to define project parameters. Wireframing & Design: Develop wireframes and collaborate with design teams to create mock-ups, ensuring alignment with client expectations. Client Presentations: Present functional documents to clients and secure necessary sign-offs for project progression. Collaboration with Development & Testing: Liaise with development and testing teams throughout the software development lifecycle to ensure smooth understanding and execution of requirements. Scope Management: Manage scope extensions and support the delivery team in meeting project milestones. Change Request (CR) Management: Handle Change Request documentation and ensure proper tracking and implementation. Quality Assurance: Review design mock-ups from an internal UAT perspective to ensure quality standards. Skill Upgradation: Stay updated with market trends and continuously enhance skills to stay relevant in a fast-evolving industry. Multitasking: Manage multiple projects simultaneously with a keen attention to detail. Skills & Requirements: Technical Knowledge: Understanding of web and mobile technologies and the software development lifecycle. Proficient in Tools: Skilled in communications, project management, Microsoft Office, and wireframing tools. Language Skills: Strong verbal and written communication skills in English. Attention to Detail: Ability to handle complex tasks with precision and manage multiple priorities effectively. Qualification : BE-IT/CS, B.Tech-IT, MCA, MSc-IT

Job Title: Project Manager - PMBA Required Experience: Relevant Experience: 8+ Years Total Experience: 10+ Years Experience in Project Management: 3 Years Job Type: Full-Time Number of Openings: 1 Job Description: We are seeking an experienced Project Manager with deep competency in Mobile and Web technologies to lead cross-functional teams. The ideal candidate will ensure the timely and budget-conscious delivery of projects, maintaining stakeholder satisfaction throughout the process. Responsibilities: Technical Leadership & Competency: Mobile & Web Applications Development: Demonstrate deep competency in the programming and development of both mobile and web applications. Client Communication & Requirement Gathering: Actively engage in client communication for gathering and eliciting project requirements, ensuring thorough understanding. Effort Estimation: Create effort estimations through Work Breakdown Structures (WBS) for accurate project forecasting. Technical Documentation: Develop essential documentation, including UML Diagrams, Wireframes, Use Case Diagrams, Workflow Diagrams, and Sequence Diagrams. Business Analysis Skills: Stakeholder Analysis & Planning: Conduct detailed business analysis planning and ensure clear communication with stakeholders. Requirements Management: Efficiently manage and communicate project scope, solution, traceability, risk, and constraints. Solution Evaluation: Define business problems, needs, and write detailed business cases, while technically evaluating the best solutions for the business. Elicitation: Gather and document business, functional, non-functional, performance, technical, and design requirements. Project Management Skills: SDLC Expertise: Possess comprehensive knowledge of SDLC and various methodologies like Agile, Scrum, Waterfall, and Rapid Application Development (RAD). Project Planning & Scheduling: Efficiently plan and schedule project timelines, ensuring proper resource allocation. Risk Monitoring: Continuously monitor and manage project risks and issues. Communication Management: Manage internal and external stakeholder communication effectively. Technical Skills: Wireframe Tools & Project Management Tools: Proficient in using wireframe and project management tools for delivering high-quality results. Mobile OS & Cross-Platform Frameworks: In-depth understanding of various mobile operating systems and development frameworks. API Integration: Experience in integrating and managing APIs and external interfaces (e.g., location-based services, maps, chat, messaging, charting, payment gateways). Client/Server Communication & Data Transfer: Knowledge of REST APIs, XML, JSON, and Batch Processing for seamless data transfer. Server & Hosting Platforms: Familiarity with virtual, dedicated, and cloud storage platforms. Marketplace Submissions: Understanding of application submission rules for various marketplaces, such as Play Store, iTunes, Amazon, and Windows Store. Key Responsibilities: Documentation Creation & Review: Develop and review BRD, FRD, SRS, and WBS (Work Breakdown Structures) to ensure thorough project documentation. Deliverable Management: Develop, review, and deliver key project artifacts, ensuring the timely delivery of high-quality work. Project Delivery: Effectively manage and deliver multiple projects within the defined schedule and budget. Team Coordination: Act as a key team player, ensuring effective coordination between various teams to achieve project goals. Communication & Project Management Tools: Use advanced project management tools and effective communication techniques to drive project success. Process-Oriented & Multi-tasking: Ability to self-manage and prioritize multiple tasks while adhering to a process-driven approach. Minimum Qualifications: Educational Qualification: BCA / B.E. / B.Tech / MCA / M.Tech or equivalent degree. Preferred Qualifications: Strong background in leading mobile and web application development projects. Proven experience in project management for mobile/web technologies. Additional Notes: Execution Experience: Must have successfully executed 10+ mobile applications in both mobile and web technologies, with a focus on high-quality deliverables and customer satisfaction. Qualification : BCA / B.E. / B.Tech / MCA / M.Tech or equivalent degree.

JOB DESCRIPTION Job Purpose This position is open with Bajaj Finance ltd. An effective communicator with exceptional relationship management skills with ability to relate to people at all levels of business and management. This role requires Works collaboratively in a multi-disciplinary team environment; Establishes and maintains professional networks with subject matter experts. This roles requires to track & maintain business profitability by ensuring all metrics are in control so as to achieve the business target. Duties and Responsibilities PRINCIPAL ACCOUNTABILITIES (Accountabilities associated with the job) All system enhancement, design, development, testing and roll out with the help of various stake holders i.e. COE, IT, Ops etc. Delivery of volume from service channels cashier & call center service. Delivery of volume from new identified channels like digital, CIBIL watch. Daily system / process support to sales team. Daily business MIS preparation and roll out. Monthly incentive calculation and roll out. Contest calculation and roll out. Liaise with HR team for various activities like R&R, Auto Promotion, IJP roll out, annual and mid-year PMs closure etc. Track and Manage On roll & Off roll headcount and productivity. Liaise with Risk team for Offer generation, policy changes etc. Classroom Training & Training over call for any new enhancement, changes in product / processes. Allocation of monthly offer base to sales / call center team. Conducting various business meet like ZSM / RSM meet / Contest based trips. Managing portfolio metrics: ensuring collection of early delinquent cases and tracking of EWS location management. Managing various vendors: ensuring timely onboarding, calculation of payout etc. Monthly inputs for SMT reporting and Deck preparation. Annual inputs for LRS & AOP Deck preparation. 4. MAJOR CHALLENGES (Challenges faced on an on-going basis in carrying out the job) Major System issues and TAT for its resolution. Frequent system changes. Roll out of new system enhancement / customer communication across various channels. 5. DECISIONS (Key decisions taken by job holder at his/her end) NA 6. INTERACTIONS (Key working relationships a job holder needs to have INSIDE and OUTSIDE the company to accomplish the job) Internal Clients Roles you need to interact with inside the organization to enable success in your day to day work: Connect with various internal department i.e. COE, Sales, Mkt, Credit, Ops, RCU, Collections & Compliance. Connect with HR department for various activities. External Clients Roles you need to interact with outside the organization to enable success in your day to day work: Mapping of market competition and practices. Meeting with external vendors along with IT. 7. DIMENSIONS (Key numerical data which will reflect the scope and scale of activities concerning this job) Financial Dimensions (These should be quantifiable numerical amounts) Business achievement of Fee / Insurance / Rate as per the target. Other Dimensions (Significant volume dimensions associated with the job) Total Team Size: 0 to 2 Number of Direct Reports: 0 to 1 Number of Indirect Reports: NA Number of Outsourced employees: 0 to 2 Number of locations: 1 Number of products: 1 Required Qualifications and Experience SKILLS AND KNOWLEDGE (Minimum acceptable proficiency for this job which best indicates the education and/or experience requirements of this job and not the incumbent) Educational Qualifications Qualifications Graduate / Post Graduate Good command in Microsoft Office suite. Work Experience 3 to 5 years of relevant experience Result oriented - Go getter attitude is must Should have collaborative work style to engage with peers & colleagues across the company. Excellent Team management & Interpersonal Skills. Excellent command over communication skills. Highly ambitious & self-motivated Qualification : Graduate / Post Graduate

Job Title: Business Analyst Experience: 1-3 Years Positions: 2 Location: Rajkot, Gujarat Job Type: Full-Time Job Overview: We are seeking a detail-oriented and proactive Business Analyst with 1-3 years of experience to join our team. The ideal candidate will work closely with clients, development, and testing teams to analyze business processes, gather requirements, and deliver effective software solutions. This role involves managing project scope, creating documentation, and ensuring smooth communication between stakeholders. Key Responsibilities: Understand client requirements and recommend appropriate solutions. Analyze business processes, existing systems, and requirements; propose functional designs. Create initial project scope and detailed Software Requirement Specification (SRS) documents. Develop wireframes and coordinate with designers for design mock-ups. Present documentation to clients and secure approval/sign-off. Collaborate with development and testing teams throughout the software development lifecycle to clarify requirements. Manage scope extensions and change request (CR) documents effectively. Support the delivery team during project execution. Review design mock-ups internally from a UAT perspective. Stay updated on market trends and continuously upgrade relevant skills. Manage multiple projects simultaneously with strong attention to detail. Required Skills & Qualifications: Bachelor s degree in BE-IT/CS, B.Tech-IT, MCA, or MSc-IT. 1-3 years of relevant Business Analyst experience. Strong understanding of web and mobile technologies. Proficient in project management, Microsoft Office, and wireframing tools. Excellent verbal and written communication skills in English. Strong analytical, documentation, and stakeholder management skills. Work on diverse projects with industry-leading clients. Opportunity to enhance your analytical and project management skills. Collaborative and supportive work environment in Rajkot. If you are passionate about bridging business and technology, apply now to join our team as a Business Analyst!

Job Title: Project Coordinator Location: Ahmedabad, India About Metizsoft Metizsoft Solutions Pvt Ltd offers a collaborative and dynamic culture designed to foster long-term career growth. We take pride in our continuous evolution and innovation, driven by a skilled and dedicated project management team. Join us to be a part of an environment that values creativity and excellence. Job Description We are looking for a highly qualified Project Coordinator to support and maintain Metizsoft s position as an industry leader. You will play a key role in developing work plans, tracking progress, and coordinating resources to ensure project success. The ideal candidate will have strong production experience and excellent communication skills to deliver regular updates to management and stakeholders. Key Responsibilities Collaborate with managers and clients to define clear project requirements, scopes, and objectives aligned with organizational goals. Coordinate internal teams and external resources to keep projects within scope, on schedule, and within budget. Monitor project progress, adapting timelines or scope as needed to ensure optimal results. Assign tasks based on team members strengths and skill sets to maximize productivity. Support skill development across teams and facilitate knowledge sharing. Maintain project performance databases to track milestones and overall progress. Report project risks and outcomes to management; escalate issues appropriately. Serve as the primary communication link between internal teams and external vendors or partners. Strengthen partnerships with third-party vendors and researchers to support project objectives. Requirements Minimum of 3 years experience in project coordination. Proven ability to coordinate teams and manage client relationships effectively. Demonstrated success working within corporate environments and interacting with all levels of management. Strong written, verbal, and presentation communication skills. Bachelor s degree or equivalent in a relevant field. Professional certification such as PMP (Project Management Professional) is highly desirable. Work in a supportive and innovative company culture focused on career growth. Engage with diverse projects and cross-functional teams. Opportunity to build strong professional relationships with internal and external stakeholders. Be part of an organization committed to delivering excellence and innovation.

Job Description: Quality Assurance Engineer Location: Ahmedabad Education Qualification: Any Graduate Company Profile: Media NV was established in 2014 and is headquartered in North America as a multinational company with offices in Ahmedabad and Chandigarh. At Media NV, working means being part of a family. We are dedicated to building the best products by leveraging cutting-edge technologies. Our passionate and driven team combines creativity and technology to fully integrate your business with the online world, providing ample opportunities to grow your brand. We are now looking to add a detail-oriented Quality Assurance Engineer to our team. Job Summary: As a Quality Assurance Engineer, you will play a critical role in ensuring our products and services meet the highest quality standards. You will develop and execute test plans, identify bugs, document results, and collaborate closely with the development team to ensure seamless, reliable product releases. Key Responsibilities: Develop, execute, and maintain both manual and automated test scripts aligned with product requirements and specifications. Identify, document, and track defects using defect-tracking tools such as Jira or Bugzilla. Collaborate with development teams to understand functionalities and design effective test cases. Perform diverse testing types including Functional, Regression, Load/Performance, and Usability testing. Validate that software meets business needs and user expectations. Conduct root cause analysis of production issues and collaborate with developers to resolve them. Continuously improve testing processes, tools, and methodologies to enhance coverage and reduce defect leakage. Ensure all software releases undergo thorough testing before production deployment. Prepare and present detailed reports and documentation on testing outcomes. Participate in project meetings to assess quality risks and propose mitigation strategies. Assist in defining QA policies, standards, and best practices across the organization. Qualifications and Skills: Bachelor s degree in Computer Science, Information Technology, or related field. 2-5 years of proven experience in software testing, quality assurance, or related roles. Strong understanding of QA methodologies, tools, and processes. Hands-on experience with automated testing tools like Selenium, QTP, TestNG, or similar. Familiarity with Agile methodologies and working in Scrum teams. Experience testing web applications, mobile apps, and APIs. Knowledge of version control systems such as Git. Strong analytical, problem-solving, and critical thinking skills. Excellent verbal and written communication abilities. Detail-oriented and committed to high-quality deliverables. Ability to work both independently and collaboratively. Experience with CI/CD tools like Jenkins or Bamboo is a plus. Competitive salary with guaranteed increments. Share options available. 5-day work week (Monday-Friday). Health insurance benefits. Monthly team dinners and regular team outings. Supportive and growth-focused work environment. Generous leave policy. Excellent platform for learning, career development, and recognition. Join Media NV and be part of a team that values your expertise and supports your professional growth! Qualification : Bachelors degree in Computer Science, Information Technology, or related field.

Quality Analyst Location: Ahmedabad Job Overview: We are looking for a dedicated Quality Analyst to join our team. This role is responsible for ensuring the quality of our applications by following written procedures and inspection criteria. The ideal candidate will have a keen eye for detail, excellent communication skills, and a passion for problem-solving. You will be involved in the creation and execution of test plans and test cases, ensuring that the final product meets functional and design specifications. Primary Responsibilities: Test Plan Development & Test Case Design: Identify test requirements from specifications and design a test coverage plan. Develop, document, and maintain functional test cases and other test artifacts, such as test data, data validation, harness scripts, and automated scripts. Ensure that all test cases meet the specifications and align with coding standards. Test Execution & Reporting: Execute tests and deliver timely QA reports with detailed findings. Focus on meeting deadlines and delivering high-quality tests, ensuring quick identification of defects and bugs. Review & Collaboration: Hold and facilitate test plan/case reviews with cross-functional team members to ensure the quality of the product. Work closely with development, project management, and customer support teams to facilitate smooth testing processes. Ensure Compliance with Specifications: Validate that all deliverables meet functional and design specifications and requirements. Liaise with the development team to communicate bugs and issues found during testing. Problem Solving: Apply creative and technical problem-solving skills to translate requirements into effective test plans. Identify and resolve issues that arise during testing and help improve the product's overall quality. Experience Requirements: Test Case Development & Test Planning: Experience in identifying test requirements from specifications, designing test coverage plans, and developing detailed test cases. Functional Testing & Documentation: Proven ability to document and maintain functional test cases and other necessary test artifacts like test data, harness scripts, and automated scripts. Collaboration & Communication Skills: Strong verbal and written communication skills to ensure clear documentation of test plans, test cases, and bug reports. Comfortable liaising with cross-functional teams, including developers, project managers, and customer support. Problem Solving & Technical Skills: Ability to creatively solve technical problems, ensuring that testing efforts are aligned with product requirements and functionality. Attention to Detail & Focus on Deadlines: Ability to find defects quickly and ensure that deadlines for test execution and reporting are met. Qualifications: Bachelor's degree in Computer Science or a related field, or equivalent experience. Previous experience in a Quality Analyst or Software Testing role. Strong understanding of test case development, test plans, and functional testing. Experience with automated testing scripts and test data management is a plus. Excellent problem-solving and analytical skills. If you have a strong passion for quality assurance and enjoy working in a collaborative environment, we encourage you to apply for this opportunity to ensure the success of our product testing efforts. Qualification : Bachelor's degree in Computer Science or a related field, or equivalent experience.

Job Title: SaaS Business Analyst Location: Ahmedabad, India Job Type: Full-time About Rapidops: Rapidops Inc. is one of the fastest-growing digital products and software companies in the USA. At Rapidops, we re passionate about enabling companies and individuals to thrive in their work. We partner with leading companies of all sizes and shapes to help transform their businesses and industries with our advanced digital products, software, and services. Our products touch millions of lives daily, solve tough problems, and help to make the world a better place. And there s a lot more to build. About the Role: We are seeking a SaaS Business Analyst with strong eCommerce and CMS experience to help shape and enhance our AI-powered Digital Experience Platform (DXP), Experro. Experro is a software-as-a-service (SaaS) product used by eCommerce brands to deliver blazing-fast, personalized, and high-converting customer experiences. In this role, you will collaborate with product, engineering, and customer-facing teams to translate business goals into actionable requirements. You ll leverage your knowledge of eCommerce platforms (Shopify, BigCommerce, Magento) and CMS/Customer Data Platforms to drive product improvements, enhance user experiences, and influence the product roadmap with data-driven insights. Key Responsibilities: Requirements & Analysis: Gather and document business requirements, user stories, and acceptance criteria for new features, improvements, and product offerings on the Experro platform. Market & Customer Insight: Stay informed on industry trends, competitor offerings, and customer feedback. Translate findings into recommendations that enhance engagement, conversion rates, and user satisfaction. E-Commerce & CMS Expertise: Use your domain knowledge of eCommerce platforms (e.g., Magento, BigCommerce, Shopify) to shape product features and workflows that align with best practices for online stores, content management, and personalized experiences. Product Design Collaboration: Work closely with UX/UI designers to translate the written requirements into accurate feature designs. Cross-Functional Collaboration: Work closely with Leadership, Product, Engineering, and Customer Success teams to ensure alignment, validate features, and address user challenges. Data-Driven Decisions: Use analytics and reporting tools to identify opportunities for improvement, refine features, and continuously enhance the platform s performance and usability. Qualifications: Educational Background: Bachelor s degree in Business, Computer Science, or a related field. Experience: 3+ years of experience as a Business Analyst (or similar role) with hands-on experience in at least one eCommerce platform (e.g., Shopify, BigCommerce, Magento). Familiarity with CMS and Customer Data Platforms is a plus. Research Skills: Strong ability to research new innovations, concepts, competitors, customer needs, and market trends, and translate them into product feature and improvement ideas. Analytical & Technical Skills: Comfortable with APIs, integrations, and standard analytics tools. Ability to translate data into actionable insights. Communication & Collaboration: Clear and concise communicator who can bridge the gap between technical and non-technical teams. Adaptability: Thrive in a fast-paced environment, quickly adjusting to evolving priorities and changing market demands. Innovation: Be a part of a rapidly growing company at the forefront of digital product development and innovation. Impact: Work on products that transform industries and make a positive impact globally. Collaborative Culture: Join a passionate and dynamic team where ideas are valued and collaboration is key. Career Growth: Rapidops offers opportunities for personal and professional development in a fast-paced, high-reward environment. Qualification : Bachelors degree in Business, Computer Science, or a related field.

Job Title: Business Analyst Team Lead Job Description We are seeking a skilled and proactive Business Analyst Team Lead to join our team. In this customer-facing role, the Business Analyst will be responsible for the clear documentation of project scopes, driving projects to successful completion, and continuously monitoring quality to ensure the successful delivery of eLearning and LMS platform solutions. The ideal candidate will possess a strong ability to communicate with clients, manage project timelines, and lead teams effectively. Key Responsibilities: Lead the successful delivery of projects by tracking progress, managing timelines, and communicating updates to clients. Analyze project objectives, collaborating with Subject Matter Experts (SMEs) to design customer-centric solutions. Oversee the quality of deliverables, tracking work items, and analyzing defect trends to maintain high-quality standards. Manage sprint planning and execution using JIRA, ensuring efficient project progression. Coordinate project deliveries with the technical team to ensure timely completion. Manage and guide the QA team, ensuring quality output and continuous improvement. Proactively identify potential project risks and develop mitigation strategies. Communicate and collaborate effectively with cross-functional teams, including design, technical, and sales teams. Create industry-specific case studies and white papers, demonstrating ROI through detailed analysis. Qualifications: Minimum of 5+ years of experience as a Business Analyst, with a proven track record in successfully delivering projects. Strong understanding of data-driven decision-making tools and techniques. In-depth knowledge of the Software Development Life Cycle (SDLC). Familiarity with pre-sales activities and documentation, such as BRD (Business Requirement Documents) and Scope documents. Solid experience in drafting and preparing documents like Feature Lists, Scope of Work (SOW), Functional Requirement Documents (FRD), and Software Requirement Specifications (SRS). Strong logical reasoning and aptitude skills. Exceptional written and verbal communication skills in English. Ability to clearly explain complex ideas to clients and internal teams. A positive, optimistic mindset with a willingness to learn new technologies. Highly motivated, proactive, and able to work under tight deadlines. Prior experience in a service-based company is highly desirable. If you are an enthusiastic, detail-oriented individual who thrives in a fast-paced environment, we would love to hear from you!

Responsibilities: Evaluate business processes, anticipate requirements, identify areas for improvement, and develop and implement solutions. Lead ongoing reviews of business processes and develop optimization strategies. Stay up-to-date on the latest process and IT advancements to automate and modernize systems. Conduct meetings and presentations to share ideas and findings. Perform requirements analysis. Document and communicate the results of your efforts. Effectively communicate insights and plans to cross-functional team members and management. Gather critical information from meetings with various stakeholders and produce useful reports. Work closely with clients, developers, and managerial staff. Allocate resources and maintain cost efficiency. Ensure solutions meet business needs and requirements. Perform user acceptance testing. Manage projects, develop project plans, and monitor performance. Update, implement, and maintain procedures. Prioritize initiatives based on business needs and requirements. Serve as a liaison between stakeholders and users. Manage competing resources and priorities. Monitor deliverables and ensure timely completion of projects. Requirements: A minimum of 3 years of experience in business analysis or a related field. Exceptional analytical and conceptual thinking skills. Ability to influence stakeholders and work closely with them to determine acceptable solutions. Advanced technical skills. Excellent documentation skills. Strong analytical and conceptual thinking abilities. Experience in creating detailed reports and delivering presentations. Excellent planning, organizational, and time management skills. Strong written and verbal communication skills. Attention to detail. Experience working in the healthcare industry is an added advantage.

Job Title: Full-Time Project Manager Location: Ahmedabad Position: 1 Opening Job Description: We are looking for a dynamic and experienced Project Manager to join our growing team in Ahmedabad. As a Project Manager, you will play a key role in overseeing the planning, execution, and delivery of projects, ensuring they are completed on time, within scope, and in line with the company s objectives. We are seeking a professional with at least 10 years of relevant experience, a strong technical background, and a passion for working in a start-up culture. Key Responsibilities: Lead and manage end-to-end project delivery, from concept through to completion. Develop detailed project plans, including timelines, resources, and budget. Coordinate cross-functional teams, ensuring alignment on project goals and timelines. Monitor and report on project progress, risks, and issues to stakeholders. Ensure the effective application of project management methodologies and best practices. Collaborate with both technical and non-technical teams to ensure successful project execution. Manage client relationships, ensuring clear communication and addressing project needs. Identify project risks and develop strategies to mitigate them. Maintain a focus on continuous improvement and innovation throughout project execution. Qualifications: Minimum of 10 years of experience in project management, ideally with a technical background. Proven experience managing complex projects in a fast-paced environment. Strong understanding of project management methodologies, such as Agile or Waterfall. Exceptional communication, leadership, and problem-solving skills. Ability to work well under pressure and manage multiple projects simultaneously. Experience working in a start-up or rapidly growing organization is a plus. Technical expertise or background to understand and manage technical projects effectively. Strong organizational skills and attention to detail. Thrive in a start-up culture with a high degree of flexibility and innovation. Work on exciting and challenging projects that push the boundaries of technology. Competitive salary and benefits. Opportunity to make a significant impact in a growing company. Collaborative, forward-thinking team environment. If you're passionate about project management, have a technical background, and are excited to work in a start-up culture, apply now and take the next step in your career with us!

Job Description We are seeking a highly motivated and skilled Business Analyst specializing in Presales to join our dynamic team. The ideal candidate will play a crucial role in bridging the gap between our sales, technical teams, and clients. You will be responsible for understanding client requirements, preparing detailed proposals, conducting technical discussions, and ensuring that proposed solutions effectively meet client needs. Required Qualifications Bachelor s degree in IT, Computer Science, Business Administration, or a related field. Minimum 2-4 years of experience as a Business Analyst, preferably in a presales or client-facing role in IT services. Strong understanding of software development lifecycle, mobile/web applications, and technology stacks. Excellent communication, presentation, and interpersonal skills. Proven ability to translate complex client requirements into clear, actionable solutions. Detail-oriented, with strong analytical and problem-solving skills. Familiarity with wireframing tools, documentation tools, and business analysis methodologies. Ability to work independently, manage multiple priorities, and meet tight deadlines. Roles and Responsibilities Engage with prospective clients to gather and understand their business requirements, objectives, and pain points. Conduct thorough analysis of client needs and translate them into clear, detailed business and functional requirements. Collaborate closely with the sales team to create compelling proposals, presentations, and demos that align with client expectations. Facilitate presales activities, including requirement gathering sessions, stakeholder meetings, and solution presentations. Provide technical guidance and solutions during presales discussions, ensuring feasibility and alignment with company capabilities. Collaborate with internal teams (development, design, project management) to prepare accurate project scope, timelines, and cost estimates. Stay updated with industry trends, competitive landscape, and emerging technologies to provide innovative and competitive solutions. Build and maintain strong relationships with key stakeholders and clients, fostering trust and credibility. Qualification : Bachelors degree in IT, Computer Science, Business Administration, or a related field.

Job Description: We are seeking a highly skilled Project Manager to join our dynamic IT services team. The ideal candidate will have proven experience in Requirement Scoping, Functional Analysis, Technology Solution Design, Cost Estimation, Proposal Preparation, and Client Presentations. As a Project Manager, you will work closely with the sales team and clients to manage projects from initiation to completion, ensuring successful delivery and alignment with client requirements. This role is perfect for someone with a strong background in project management and client-facing roles, especially from the IT service-based industry. Key Responsibilities: Collaborate with the sales team to develop proposals and pitches for new business opportunities. Act as a technical and project management expert in client meetings, offering insights and guidance on project execution. Manage the entire project lifecycle, including scope finalization, solution review, cost estimation, and proposal submission. Work closely with clients to understand their business needs and devise effective project solutions to meet those needs. Ensure that the company s services can deliver on the client s requirements and expectations within the agreed timeline and budget. Capture and document client requirements, translating them into clear project plans and deliverables. Respond to client requests for information (RFI) and proposal requests (RFP), ensuring timely and detailed responses. Present project plans and proposals to clients, alongside the sales team, highlighting the project s value proposition and how the solution meets their needs. Create detailed costings and ensure that the project is profitable for both the client and the company. Manage project timelines, resources, and budgets to ensure the successful and timely completion of projects. Collaborate with multiple stakeholders, business units, and partners to handle complex and large-scale projects. Maintain process adherence and ensure that all reporting and approval requirements are met throughout the project lifecycle. Desired Skills: Proven track record in Requirement Scoping, Functional Analysis, Solution Design, Cost Estimation, and Project Management. Hands-on experience in managing projects from initiation through delivery, including Design & Estimation, Sizing, and Proposal Writing. Ability to lead and manage teams across various functional areas to ensure successful project delivery. Experience in guiding innovations in solutions and identifying key project themes and value propositions. Ability to work with multiple stakeholders and manage complex, large-scale projects across various business units and partners. Process-oriented with a focus on adherence to reporting and approval requirements. Exposure to a wide range of Digital Technology Stacks, including UX, Mobility, IoT, and eCommerce. Strong communication and presentation skills, with the ability to engage and influence clients and internal teams. Competitive salary and performance-based incentives. Work on innovative and challenging projects with a leading IT services company. Opportunity for career growth and professional development. Collaborative work environment with exposure to the latest technologies and industry trends. If you have a strong project management background with hands-on experience in managing client-facing projects, we d love to hear from you. Apply now to be part of our high-performing team!