Recruitment Support Jobs in Hyderabad

Job Title: Export Import Documentation Executive Location: Hyderabad Employment Type: Full-time Experience: 2+ years Notice Period: 1-2 weeks / Immediate Job Summary: We are seeking a detail-oriented Export Import Documentation Executive to support our documentation processes. The ideal candidate will handle key documentation tasks, coordinate with the front office, and ensure timely resolution of queries. Key Responsibilities: Prepare contracts, manifest bookings, bills of lading, and submit manifests to respective locations Communicate effectively with the front office team via email and phone Provide timely responses and solutions to queries raised by internal teams or clients Qualifications & Skills: Minimum 2 years of experience in export-import documentation or related field Good communication skills, both written and verbal Ability to manage documentation with accuracy and attention to detail Proactive approach to resolving queries promptly

Position Title: Research Analyst Inside Sales Location: Hyderabad (On-site) Department: Inside Sales Experience Required: 1 3 Years Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is hiring a Research Analyst to support our Inside Sales team with high-impact lead research and data analysis. This role is ideal for analytical professionals who enjoy identifying market trends, building quality prospect lists, and enabling data-driven sales decisions using modern research tools and CRM systems. Roles and Responsibilities: Design and execute research methodologies to support sales prospecting and lead generation strategies. Conduct company and contact research using platforms like LinkedIn Sales Navigator and ZoomInfo. Use CRM tools (such as HubSpot or Salesforce) to manage and track leads, campaigns, and pipeline data. Analyze large datasets in Microsoft Excel, using VLOOKUP, pivot tables, and filters to extract actionable insights. Prepare and deliver clear and engaging research reports and dashboards for internal stakeholders. Collaborate with inside sales, marketing, and business development teams to support outreach and campaign planning. Monitor industry trends, key business signals, and decision-makers across target accounts. Ensure adherence to data privacy regulations (e.g., GDPR) and maintain high standards of confidentiality. Skills and Experience: 1 3 years of experience in a research, sales support, or data analysis role, preferably in a B2B or IT services environment. Hands-on experience with LinkedIn Sales Navigator and ZoomInfo for lead generation. Working knowledge of CRM systems such as HubSpot, Salesforce, or similar platforms. Strong Excel skills must be comfortable with pivot tables, VLOOKUP, conditional formatting, and large dataset handling. Excellent written and verbal communication skills, with the ability to convey analytical findings clearly. A curious mindset with strong attention to detail and a commitment to data accuracy. Ability to work independently and as part of a cross-functional team. Preferred Qualifications: Bachelor s degree in Business, Marketing, Data Science, or a related field. Familiarity with sales performance metrics and lead scoring techniques. Basic understanding of email marketing or sales outreach automation tools is a plus. Be part of a fast-growing organization at the intersection of data, technology, and strategy. Learn from and collaborate with seasoned sales, marketing, and analytics professionals. Work in a culture that values curiosity, ownership, and continuous learning. Gain exposure to the latest tools and techniques in sales enablement and data-driven decision-making.

Position: Solution Consultant SAP EAM Location: Hyderabad, Telangana, India Employment Type: Full-Time, Salaried Compensation: Base Salary + Bonus + Benefits About Innovapptive: Innovapptive is transforming the industrial workforce by connecting front-line workers, back-office teams, and assets through the only patented, Code-Free connected worker platform for SAP and IBM Maximo. Our platform digitizes manual, paper-based processes in maintenance, operations, and supply chain with highly configurable mobile apps, giving real-time visibility and actionable insights to back-office teams. Trusted by global leaders like Newmont Mining, Shell, UNICEF, and Reckitt Benckiser, we save companies millions by improving asset uptime, productivity, safety, and workforce efficiency. Backed by Tiger Global Management and recently funded by Vista Equity Partners, Innovapptive is rapidly growing and committed to empowering 350 million industrial front-line workers worldwide. Role Overview: The Solution Consultant will engage directly with plant maintenance leaders to consult on value improvement, maturity assessments, process enhancements, and mobility best practices. You will lead solution design workshops, drive adoption of Innovapptive s cloud-based SaaS connected worker solutions, and support customers in achieving key operational KPIs such as: Efficient plant maintenance execution Timely maintenance work completion Compliance with regulatory and industry standards Key Responsibilities: Collaborate with customers and internal teams to gather and prioritize requirements, translating them into actionable product features. Lead solution design workshops and create value models demonstrating cost savings and operational improvements. Document test scenarios and maintain traceability matrices aligned with business requirements. Promote rapid, agile solution iterations ensuring quality, efficiency, and speed to value. Ensure delivery timelines and quality standards are met, driving ROI and user adoption post-implementation. Partner with product management to influence roadmap and feature prioritization. Analyze user personas to tailor solutions that alleviate core pain points of maintenance professionals. Develop training materials and documentation to empower end-users. Collaborate across engineering, design, marketing, and sales teams to ensure aligned product development. Embrace a startup mindset adaptable, resilient, and entrepreneurial. Qualifications & Experience: Bachelor s degree in Computer Science, IT, or related field. 5+ years as a solution engineer or functional expert in Smart Manufacturing / Connected Plant applications. 3+ years domain experience in Maintenance and Operations. Strong expertise in Plant Maintenance processes: Work Order Planning & Scheduling, Notifications, Execution, Functional Locations, Inspections, and Permits. Experience with full cycle project implementations is preferred. Excellent analytical, problem-solving, organizational, and communication skills. Self-motivated, able to work independently and within teams. Leadership experience and project coordination skills are a plus. Certifications like CCBA or CBAP are desirable. What We Offer: Collaborative, innovative, and entrepreneurial work environment Opportunities to work with global brands on impactful projects Competitive salary and benefits including medical insurance for family Paid maternity and paternity leave Generous vacation and paid time off Bi-annual performance reviews and transparent feedback culture Extensive learning and development resources Active interest groups and clubs (Book Reading, Toastmasters, Sports, Music) Innovapptive is an equal opportunity employer committed to diversity and inclusion. Qualified applicants will receive consideration without regard to protected characteristics under applicable law. Qualification : Bachelors degree in Computer Science, IT, or related field.

Position: Technical Consultant Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by uniting front-line workers, back-office teams, and assets on a patented, Code-Free connected worker platform integrated with SAP and IBM Maximo. Our mobile-first SaaS solutions digitize and automate traditionally paper-based maintenance, operations, and supply chain processes for some of the world s largest brands like Shell, UNICEF, and Reckitt Benckiser. Backed by Tiger Global Management and Vista Equity Partners, we re on a mission to empower 350 million industrial workers globally by improving productivity, safety, and operational excellence. Role Overview: We are seeking a Technical Consultant to collaborate closely with customers, product managers, and professional services teams. You will define integration architectures, guide SaaS adoption, and lead the design and implementation of scalable cloud and middleware solutions aligned with customer IT strategies. This role blends architecture, hands-on implementation, and cross-functional collaboration to deliver innovative industrial SaaS integrations. Key Responsibilities: Cloud Architecture & Solution Advisory Engage with customer architects/SMEs to design secure, scalable cloud deployments (AWS mandatory; Azure/GCP optional) Recommend best practices for SaaS adoption, API strategy, middleware, and cloud security Define and enforce architectural standards and governance Integration Solutioning Analyze ERP/CRM systems (SAP PM/MM, Maximo, Salesforce, Oracle) and design middleware integrations (CPI, BTP, MuleSoft, PI/PO, Dell Boomi) Lead integration planning and mapping workshops with clients ETL & Data Flow Enablement Architect ETL pipelines and data transformation rules ensuring clean, secure data flows Implement reliable data ingestion via APIs, OData, REST, SOAP, and event-driven methods Security, IAM & Compliance Implement best practices for data security including OAuth 2.0, OpenID, TLS/SSL, encryption (AES, RSA) Support identity federation (SSO, MFA, Azure AD, Okta) Ensure compliance with GDPR, CCPA, and other data privacy regulations Monitor security logs and support incident response Deployment & Customer Support Support solution deployment and post-go-live activities ensuring stability and performance Guide clients through testing, rollout, and knowledge transfer Collaboration & Enablement Serve as liaison between customers, product engineering, and delivery teams Provide enablement and training for client IT teams What You Bring: Bachelor s degree in Computer Science, IT, or related field 5-8 years experience in Enterprise SaaS Integration and Cloud Architecture Experience integrating SaaS with ERP/CRM systems (SAP PM/MM, Maximo, Oracle, Salesforce) Expertise in REST/OData/SOAP web services, middleware (CPI/BTP/MuleSoft/ESB), and scripting Hands-on experience with AWS (mandatory), Azure or GCP Strong knowledge of networking/security protocols (HTTPS, IPsec, TLS), IAM (SSO, MFA), API management Familiarity with integration/security tools (Postman, Swagger, Wireshark, Fiddler) Knowledge of encryption, data privacy laws, and secure API endpoint management Bonus: SAP backend experience, SMP SDK, SAP HANA, TOGAF certification, mobile field ops solutions, Connected Worker tech Startup mindset: adaptable, proactive, results-driven Soft Skills: Strong problem-solving and analytical thinking Excellent communication and client-facing skills Passion for innovation, customer success, and digital transformation Willingness to travel to client sites as needed Work with a highly innovative team and cutting-edge technology Grow your career in a fast-paced, entrepreneurial environment Collaborate with global brands on impactful projects Competitive salary and comprehensive benefits including medical insurance for family, paid parental leave, and generous PTO Continuous learning and development opportunities Inclusive and diverse workplace culture Innovapptive does not accept unsolicited resumes from recruitment firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to protected characteristics under applicable laws. Qualification : Bachelors degree in Computer Science, IT, or related field.

Position: Implementation Consultant SCM Location: Hyderabad, India Employment Type: Full-Time, Salaried Travel: 0% - 10% Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is transforming industrial operations by uniting front-line workers, back-office teams, and assets through a patented, Code-Free connected worker platform integrated with SAP and IBM Maximo. Our mobile-first SaaS solutions digitize labor-intensive processes in maintenance, operations, and supply chain for leading global brands including Shell, UNICEF, and Reckitt Benckiser. Supported by Tiger Global Management and Vista Equity Partners, we empower 350 million industrial workers worldwide to work smarter, faster, and safer. Role Overview: As an Implementation Consultant SCM, you will lead the end-to-end implementation of Innovapptive s Inventory Management mobile solutions, focusing on Supply Chain, Inventory, and Warehouse Management. You will act as a functional consultant, working closely with customers to understand their business needs, deliver best-in-class mobile solutions integrated with SAP backend systems, and ensure successful project delivery following Innovapptive s project methodology. Key Responsibilities: Lead implementation activities for mobile solutions in Inventory & Warehouse Management, Supply Chain, Procurement, and Logistics domains. Serve as a functional consultant through the entire project lifecycle, delivering configuration, solution design, and integration support. Analyze customer business processes, identify gaps, and provide best practice recommendations aligned to product capabilities. Configure SAP MM, WM, SRM, and related modules, including Stock Transport Orders, Goods Movements, Cycle Counting, Barcoding, Handling Unit management, and more. Collaborate with development teams to translate business requirements into technical designs. Communicate effectively with clients, document requirements, and manage project deliverables. Understand integration touchpoints and support backend SAP connectivity. Support multiple projects in a fast-paced environment, maintaining high quality and timely delivery. What You Bring: 4+ years total experience, with 2+ years functional consulting in SAP MM and Supply Chain Management. Strong hands-on experience with SAP MM, WM, SRM modules and business processes such as P2P, inventory management, procurement, and logistics. Expertise in SAP standard functionalities: stock transport, goods issues, inbound/outbound deliveries, RF/barcode processing, handling units, quality notifications, and PM work orders. Experience configuring workflows, master data replication, and user setup in SAP SRM. Ability to analyze and solve complex problems, leveraging SAP SD and CRM knowledge as needed. Excellent communication, client interaction, and documentation skills. Self-motivated, capable of working independently or as part of a team. Experience leading teams or coordinating project activities is a plus. Strong analytical and problem-solving mindset. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to work on impactful projects with global brands. Competitive salary and benefits including family medical insurance, paid parental leave, and generous PTO. Continuous learning and development through access to technical and product courses. Bi-annual performance reviews and OKR-driven growth environment. Participation in interest groups and team activities (Toastmasters, sports, book clubs, music). Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer and values diversity and inclusion. Qualified candidates will be considered without regard to any protected status under applicable laws.

Position: Program Director Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by connecting front-line workers, back-office teams, and assets via a patented, code-free platform integrated with SAP and IBM Maximo. Our mobile solutions digitize complex, paper-based maintenance, operations, and supply chain processes, empowering leading global brands like Shell, UNICEF, and Reckitt Benckiser to improve asset uptime, productivity, and safety. Backed by Tiger Global and Vista Equity Partners, we aim to empower 350 million industrial workers worldwide with innovative connected worker experiences. Role Overview: We are seeking a Program Director to lead our Center of Excellence (COE) based in Hyderabad. Reporting to the VP of Professional Services, you will oversee the on-time delivery of a portfolio of projects managed by multiple Project Managers, establish and evolve PMO processes, manage project financials, and mentor project teams. You will also manage key customer relationships, support pre-sales activities, and serve as the escalation point for project risks and issues, ensuring exceptional customer satisfaction throughout implementation. Key Responsibilities: Program Leadership Provide thought leadership and strategic guidance to customer executives and implementation teams. Lead multiple projects across customers, ensuring governance, methodology, and best practices are followed. Establish and evolve COE processes, implementation methodologies, and governance models. Communicate portfolio status and risks to senior leadership. Support scoping, estimation, and proposal/SOW creation in collaboration with sales teams. Program Management Manage resource allocation and staffing based on customer needs. Build and maintain strong customer relationships and stakeholder engagement. Ensure SLA/KPI compliance and customer satisfaction across projects. Manage portfolio financials, including P&L oversight and budget adherence. Support recruitment and hiring of Project Managers. Project Management Oversight Enforce adherence to delivery methodologies and best practices across projects. Oversee project delivery quality, timelines, and budget compliance. Guide Project Managers in risk, issue resolution, and RAID management. Resolve escalated issues, manage team dynamics, and mentor delivery teams. What You Bring: Required Qualifications: 5+ years in program director or senior management roles. Deep knowledge of project/program management frameworks (Waterfall, Agile). Strong expertise in performance metrics, data analysis, budgeting, and reporting. Proficiency with MS Office and program management tools (Smartsheet, MS Project, Basecamp, etc.). Excellent organizational, leadership, and communication skills. Strategic business acumen and executive presence. Proven experience managing large SAP or SaaS implementation programs (EAM, PM, MM, WM, EWM). Skilled at prioritization, planning, and delivering complex projects. Preferred Qualifications: Bachelor s or Master s degree in management or relevant field. Experience with Big 5 consulting firms as associate partner/partner. Familiarity with JIRA project management, reporting, and dashboards. Industry knowledge in Mining, Utilities, Chemicals, Oil & Gas. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to lead impactful projects with global brands. Competitive salary and comprehensive benefits including family medical insurance and parental leave. Generous vacation and paid time off. Bi-annual performance reviews aligned with OKRs. Continuous learning through extensive e-learning resources. Participation in diverse interest groups and team activities. Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion, providing equal consideration regardless of protected status under applicable laws. Qualification : Bachelors or Masters degree in management or relevant field.

Job Title: Senior Delivery Manager Company: Kanerika Inc. Job Location: Hyderabad, India Reports to: Co-founder; Head of Delivery About Kanerika Kanerika Inc. is a premier global software products and services firm specializing in innovative solutions for data-driven enterprises. Co-founded by Wharton Business School Alumni, we empower businesses to achieve their digital transformation goals and maximize business impact through effective data utilization. We leverage cutting-edge technologies and industry best practices to deliver custom solutions that optimize operations, enhance customer experiences, and drive growth. Awards and Recognitions: Best Place to Work 2022 by Great Place to Work Top 10 Most Recommended RPA Start-Ups in 2022 by RPA Today Frost & Sullivan India 2021 Technology Innovation Award for its Compass composable solution architecture Recognized for commitment to customer privacy and data security, with ISO 27701, SOC2, and GDPR compliances. Working for Us: Kanerika is rated 4.5/5 on Glassdoor for many good reasons. We truly value our employees' growth, well-being, and diversity. We offer a host of enticing benefits that create an environment where you can thrive both personally and professionally. Our inclusive hiring practices, mandatory training on creating a safe work environment, flexible working hours, and generous parental leave prioritize employee well-being and success. Our commitment to professional development is evident through mentorship programs, job training initiatives, and support for professional certifications. Company-sponsored outings and various time-off benefits ensure a healthy work-life balance. Join us and become part of a vibrant and diverse community where your talents are recognized, your growth is nurtured, and your contributions make a real impact. Role Kanerika is seeking a highly skilled and motivated Senior Delivery Manager to join our dynamic team. Reporting directly to the Co-founder & Head of Delivery, you will be responsible for project deliveries across multiple domains and customers. You will provide hands-on expertise in the full software development lifecycle, from concept and design to testing, using agile methodology. Ideal candidates are proactive, have successfully managed customers and software deliveries, are go-getters, and are motivated to add value to job accomplishments. Locations: Austin (USA), Singapore, Gurugram (India), Ahmedabad (India), and Hyderabad (India). We are looking for you! As an ideal candidate for the Senior Delivery Manager position, you are a team player with a get-it-done attitude. Your intellectual curiosity and customer focus drive you to continuously seek new ways to add value. You thrive under pressure, maintain a positive attitude, and are willing to make choices that support your growth. You possess excellent communication skills, both written and verbal, and have a proven ability to create visually compelling designs that effectively communicate our core values and build high-performing, scalable, enterprise-grade applications & teams. Your creativity and proactive nature enable you to think differently, find innovative solutions, deliver high-quality results, and ensure customer referenceability. You have a strong sense of self-motivation and take ownership of your responsibilities, preferring to work independently with minimal supervision. You are process-oriented, have a methodical approach, and demonstrate a quality-first approach. You have successfully led mid to large-size teams and accounts. You consistently use constructive feedback mechanisms to improve team productivity, accountability, and performance. Your track record showcases your results-driven approach, consistently delivering success with published customer case studies. Overall, you possess a unique combination of skills, qualities, and experiences that make you an ideal fit to lead our delivery team(s). You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together. You should be driving a team using data, data & data. This includes managing the number of teams, agile stories and their statuses, handling escalations/mitigations, planning ahead, identifying hiring needs (working with recruitment teams), enabling sales (with pre-sales teams), monitoring solutioning/delivery statuses (with dev managers/leads), and researching technologies/solutions (with architects). What you will do Manage project teams working on multiple technologies across data integration, automation, and analytics. Be the technology champion for customers and the single point of contact for delivery and accounts. Provide significant contribution to developing Technology Center of Excellence (COE) and best practices. Leverage business acumen and subject matter expertise. Work across the organization and maintain/build strong working relationships. Prioritize and plan complex tasks, delivering with consistent updates without follow-ups. Participate in management meetings and present high-level achievements, challenges, and roadmaps. Articulate well for growth and mitigate customer escalations. Work with project teams to implement best development practices and pay attention to details on design, technologies, and pitfalls. Ensure quality and transparency are built at every level. Mentor, direct, and coach your direct reports to be better leaders and successful technologists. Implement organizational policies consistently across your teams and identify star performers. Proactively communicate for every aspect of your influence (i.e., Projects, employees, customers, opportunities, performers, etc.). Collaborate with and contribute to other functions for the success of the company. Implement and improvise processes that are data and goal driven. Requirements Wh...

Job Title: Presales Engineer Location: Hyderabad, India About the Role As a Presales Engineer at Kanerika, you will play a pivotal role in crafting compelling solutions that resonate with clients and drive business success. You'll collaborate closely with sales, delivery, and solutioning teams to respond to client opportunities with precision, agility, and strategic insight. Key Responsibilities Customer Engagement & Soft Skills Communicate effectively with stakeholders at all levels, including C-level executives. Build strong, trust-based relationships to facilitate smooth project execution. Ask insightful questions to uncover hidden client needs and context. Leverage collaboration tools such as MS Teams, OneDrive, calendars, and proposal templates efficiently. Deliver compelling presentations tailored to the audience, emphasizing value and fit. Support negotiation efforts related to resources, estimates, and timelines. Agility & Responsiveness Lead bid kickoffs with speed and precision, aligning the right internal teams. Maintain strict adherence to bid timelines and planning processes. Ensure timely follow-ups and reminders throughout the bid lifecycle. Demonstrate proactive risk identification and early deliverable planning, such as mock-ups and early win themes. Delivery Quality & Process Compliance Ensure consistently high-quality, well-articulated language across proposals. Customize document structures based on standard templates or RFP-specific requirements. Guarantee completeness and accuracy of functional, technical, and creative proposal content. Comply with internal processes and maintain a knowledge repository. Produce visually polished documents with consistent formatting and adherence to brand or client standards. Strategic Intelligence & Value Addition Provide the bid team with valuable insights on client industries, competition, and potential budgets. Identify and empathize with underlying customer challenges. Weave win themes throughout proposals and craft compelling executive summaries. Validate proposed solutions and estimates critically and constructively. Ensure the executive summary is factually accurate and strategically impactful from the outset. Leveraging Organizational Expertise Curate and include relevant case studies aligned with the client s context. Engage the best internal experts based on opportunity specifics. Apply learnings from previous presales efforts to enhance new deliverables. Collaborate with support functions such as Legal, HR, and Information Security when needed. Qualifications & Requirements Must-Have MBA from a reputed institute. Minimum 3 years of experience in IT Presales. Soft Skills Excellent written and verbal communication. Strong presentation and interpersonal skills. Adaptable, diligent, and collaborative work ethic. Technical Skills Solid understanding of presales methodologies and lifecycle. Foundational knowledge of business analytics and AI concepts. High levels of emotional and intellectual intelligence (EQ & IQ). Culture & Perks Open Door Policy: Transparent communication across all levels. Open Office Environment: Encourages collaboration and innovation. Flexible Working Hours: Empowering work-life balance. Employee Referral Program: Incentives for bringing in top talent.

Job Title: Presales Solution Architect Location: Hyderabad, India About Us Kanerika At Kanerika Inc., we are a globally recognized software products and services company dedicated to enabling data-driven digital transformation. Co-founded by a Wharton alumnus, our mission is to help enterprises unlock business value through the smart use of data, cutting-edge technologies, and scalable solution architectures. Recognized by Great Place to Work , RPA Today, and Frost & Sullivan, Kanerika is a growing organization that values innovation, inclusivity, and impact. With ISO 27701, SOC2, and GDPR compliance, we re also committed to the highest standards of data privacy and security. Role Overview We are seeking an experienced Presales Solution Architect to join our team. This role is crucial in driving successful sales engagements by combining technical acumen with business insight. You will collaborate closely with sales and technical teams to understand client needs, design optimal solutions, and develop winning proposals. This role demands a strategic thinker with strong communication skills, the ability to simplify complex concepts, and a deep understanding of data architecture, cloud platforms, and presales processes. What You ll Do Solution Architecture & Design Design scalable, secure, and robust solution architectures for enterprise clients. Develop cloud-native, hybrid, and on-premises data architectures using platforms like Azure, AWS, or GCP. Evaluate and recommend the right mix of technologies and services (e.g., Azure Data Factory, Azure Synapse, Power BI, Fabric, etc.). Design conceptual/logical/physical data models and implement data governance practices including data lineage and access control. Create efficient and scalable ETL/ELT pipelines to support analytics and AI-driven outcomes. Presales & Client Engagement Translate business requirements into compelling technical proposals and presentations. Support the sales cycle by responding to RFPs/RFIs, delivering solution walkthroughs, and addressing client queries. Present solutions to technical and business stakeholders, demonstrating clear business value and ROI. Collaborate with cross-functional teams including product, sales, and delivery to co-create winning bids. Thought Leadership & Process Excellence Continuously explore innovations in data analytics and AI to strengthen Kanerika's solution offerings. Mentor internal teams on solution best practices and quality-first development approaches. Ensure alignment of proposed solutions with client goals, business context, and industry trends. What You ll Bring 10+ years of experience in data analytics, AI technologies, and solution architecture. Proven experience in presales or solution design roles with strong exposure to client interactions. Bachelor s degree in Engineering/Technology or MCA from a reputed institution. Certifications in data engineering, cloud (Azure/AWS/GCP), or analytics are a strong plus. Strong understanding of enterprise data architecture and hands-on experience with Azure services. Familiarity with integration of APIs, real-time messaging systems, and scalable application frameworks. Soft Skills Excellent verbal and written communication and presentation skills. Strong interpersonal and collaboration abilities. High emotional intelligence (EQ) and adaptability under pressure. Self-driven, responsible, and capable of working independently with minimal supervision. Strong time management, multi-tasking, and organizational skills. Employee Benefits Culture & Work Environment Open Door Policy for transparent communication. Flexible Working Hours & Open Office Layout. Employee Referral Bonus Program. Biannual Performance Appraisal Process. Inclusivity & Wellness Diversity-focused hiring and Mandatory POSH Training. Comprehensive Health Insurance, Term Insurance & Disability Cover. Family Support & Leave Generous Parental & Family Medical Leave. Company-sponsored Family Events. Time-Off & Perks Generous Paid Time Off (PTO), Sick Days, and Paid Holidays. Bereavement Leave, Gratuity & Provident Fund Contributions. Regular Team Outings and Engagement Activities. Learning & Development Access to FLEX Enterprise Learning Repository. Mentorship & Internal Promotion Opportunities. Professional Certification Reimbursements. Job-specific Training & Upskilling Programs. Join a company where innovation meets impact. Be part of a collaborative and growth-oriented environment where your contributions are recognized, your ideas matter, and your career thrives. Qualification : Bachelors degree in Engineering/Technology or MCA from a reputed institution

Job Title: Data Engineering Manager Location: Hyderabad About Kanerika Kanerika Inc. is a leading global software products and services company dedicated to empowering data-driven enterprises. We help businesses accelerate digital transformation and maximize impact by delivering innovative, custom data solutions that optimize operations, enhance customer experiences, and fuel growth. Our Accolades Best Place to Work 2022 Great Place to Work Top 10 Most Recommended RPA Startups 2022 RPA Today Technology Innovation Award 2021 Frost & Sullivan India for Kompass composable solution Recognized for strong data privacy and security standards: ISO 27701, SOC2, GDPR compliant With a 4.5/5 Glassdoor rating, Kanerika fosters an inclusive, growth-oriented culture where employees thrive. We offer: Flexible working hours and generous parental leave Mandatory training on a safe and inclusive work environment Mentorship, professional development, and certification support Company-sponsored outings and work-life balance initiatives Join a vibrant, diverse community where your contributions truly matter. The Role We are looking for an experienced Data Engineering Manager to lead and inspire our data engineering team in Hyderabad. Partnering closely with Data Architects, you ll drive the design and development of scalable, cloud-based data pipelines and models, ensuring data quality, security, and performance. What You ll Do Lead and mentor a high-performing data engineering team, driving productivity and accountability. Collaborate with architects and development leads to build scalable, enterprise-grade data solutions. Oversee agile workflows, manage escalations, and coordinate hiring and resource planning. Use data-driven insights to guide team priorities and continuous improvement. Support pre-sales activities and work cross-functionally with sales and recruitment teams. Foster a culture of innovation, quality-first mindset, and customer focus. Who You Are A proactive leader with experience managing mid to large-sized teams and complex projects. An effective communicator, both verbally and in writing, with a knack for visually presenting ideas and core values. Results-oriented with a proven track record of delivering successful projects and publishing customer case studies. A process-driven, independent thinker who thrives under pressure and embraces continuous learning. Passionate about inclusivity and committed to contributing authentically to a diverse team environment.

Data Engineering Support Engineer SIMA (5+ Years) Hyderabad Location: Hyderabad, India Job Type: Full-Time | On-site/Hybrid Experience: 5+ Years Industry: Data Engineering / Cloud Support Job Overview We are seeking an experienced Data Engineering Support Engineer with a strong background in maintaining and optimizing data pipelines, ensuring platform reliability, and supporting cloud data infrastructure. This role is critical to sustaining smooth data operations for the SIMA platform in Hyderabad. Key Responsibilities Maintain and support data pipelines and transformations on Azure cloud platforms. Ensure platform stability and reliability through proactive monitoring and issue resolution. Manage scheduling and monitoring using Azure Data Factory (ADF) triggers, Azure Monitor, and Log Analytics (KQL). Handle data ingestion and validation workflows via ADF, Event Hub, APIs, and PySpark, including managing schema drift. Manage CI/CD pipelines using Azure DevOps YAML, deploying solutions for ADF, Synapse, and Databricks. Optimize data transformations and performance using PySpark and Delta Lake techniques like partitioning and caching. Implement and maintain security best practices using Azure RBAC, Key Vault, NSGs, and Integration Runtime configuration. Conduct Root Cause Analysis (RCA), document findings, maintain disaster recovery playbooks, and implement proactive alerting. Required Skills 5+ years of hands-on experience in data engineering support roles. Expertise in Azure Data Factory (ADF) scheduling, triggers, and monitoring. Proficient with PySpark for data transformations and performance optimization. Experience with Delta Lake optimizations including partitioning and caching. Skilled in CI/CD practices using Azure DevOps for deploying data workflows. Strong knowledge of Azure security features: RBAC, Key Vault, Network Security Groups (NSGs). Ability to perform detailed Root Cause Analysis (RCA) and develop disaster recovery strategies. Familiarity with data ingestion tools like Event Hub and API integrations. Experience with Kusto Query Language (KQL) for Log Analytics queries. Join a dynamic team maintaining critical data infrastructure supporting business operations. Work with advanced Azure data services and cloud-based data platforms. Competitive salary and comprehensive benefits. Opportunity for growth and skill development in cloud data engineering. Apply Now If you are a detail-oriented data engineering professional with expertise in Azure platform support, apply today to become a vital part of our Hyderabad-based SIMA team!

IT Support Specialist L2 Location: Hyderabad, India Location Type: Onsite Job ID: 9853 Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services to drive business outcomes such as digital transformation, innovation, and operational agility. For over 25 years, Milestone has supported category-defining enterprise clients, helping them grow ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone focuses on building an employee-first, performance-based culture and continues to revolutionize IT deployment with cutting-edge technology solutions. With over 3,000 employees across the globe, Milestone delivers industry-leading innovation and applies continuous service improvement to provide long-term value to clients. Job Overview As an IT Support Specialist, you will collaborate with employees to quickly resolve any technical issue that disrupts their day-to-day activities. We are looking for someone who is a quick thinker, resourceful, and can quickly locate solutions to problems. You must have experience working at a phone/chat-based technical support desk or at a walk-up support station. Responsibilities: Provide technical support for employees both in-person at the office and online (via email, Slack, and tickets). Image Mac, Windows, and Linux computers and configure them for employees. Collaborate with IT departments and the IT Support team to troubleshoot network connectivity issues, test Audio/Visual (AV) equipment, and manage inventory. Perform small project-based work to enhance IT systems and other related technologies. Train employees on new applications, hardware, and IT systems to improve their technical proficiency. Skills & Qualifications: Education: Bachelor s graduate in any stream. Experience: Minimum of 2+ years of IT industry experience. Technical Skills: VOIP administration experience, experience troubleshooting Chrome OS, command-line Unix experience, understanding of A/V concepts, experience with GSuite tools (GMail, Google Docs, Google Calendar). Communication Skills: Exceptional verbal and written communication skills with an emphasis on clarity, conciseness, and a friendly approach. Knowledge Expansion: A history of expanding knowledge through self-taught technical training or formal certifications. End-User Support: Experience providing support for MacOS, Chrome OS, and Windows operating systems. Problem-Solving: Strong troubleshooting skills with an intuitive approach to solving technical issues. Networking Knowledge: A strong understanding of connecting computers to networks, particularly over Wi-Fi and VPN. Physical Requirements: Ability to lift 50+ lbs of computer equipment and hardware, use ladders, and employ hand tools when necessary. Flexibility: Ability to work on weekends as needed. At Milestone, we believe in fostering a collaborative and inclusive work environment that supports employees in achieving their professional goals. As part of our team, you will have the opportunity to grow and contribute to innovative IT solutions that drive success for our clients worldwide. Qualification : Bachelors graduate in any stream.

Position Title: Employee Experience & Retention (EE&R) Manager About Firstsource: Firstsource Solutions Limited, part of the RP-Sanjiv Goenka Group, is a leading provider of transformational solutions spanning the customer lifecycle in sectors including Healthcare, Banking & Financial Services, Communications, Media & Technology, and more. Through our 'Digital First, Digital Now' approach, we help organizations reinvent operations and reshape business models, delivering valuable moments that matter and gaining competitive advantage. We have a global presence across the US, the UK, India, the Philippines, Australia, Mexico, and South Africa, supporting over 100 top global brands, including several Fortune 500 and FTSE 100 companies. Position Purpose: The Employee Experience & Retention (EE&R) Manager is tasked with overseeing all aspects of Employee Experience and Retention within the aligned process. This role ensures the effective execution of EE&R initiatives within agreed timeframes, supporting the achievement of high employee engagement, retention, and satisfaction throughout the process. Key Responsibilities: Employee Relationship Management & Communication: Employee Relations Support: Act as the primary point of contact for EE&R-related matters, handling queries and grievances effectively and providing ongoing employee relations counsel. Policy Communication: Conduct policy sessions during induction, training, and as part of regular Business-As-Usual (BAU) refreshers. Visibility & Engagement: Maintain a consistent and visible presence on the operations floor to foster employee engagement. Reward & Recognition Management: Lead and manage the Reward and Recognition program, addressing concerns and ensuring timely recognition. Employee Support: Provide assistance to employees and teams by implementing EE&R interventions when necessary. Survey Execution: Ensure the timely execution of ESAT, Dipstick, and 360 surveys, acting on the insights to address any concerns and improve employee satisfaction. Policy Updates: Communicate any policy, procedure, or process changes to relevant stakeholders in the process. Corporate Social Responsibility (CSR): Drive CSR initiatives within the team, fostering a sense of community and purpose. Engagement Activities: Organize fun activities and team-building events to maintain a positive, engaging work environment. One-on-One and Skip-Level Meetings: Regularly meet with Team Leaders, Managers, and employees to address concerns, provide HR updates, and gather feedback. Career Progression & Performance Management: Performance Management Execution: Ensure the smooth execution of the Performance Management Process (annually, bi-annually, and monthly). Internal Job Postings (Lateral Moves): Manage and facilitate internal job postings, supporting employee mobility within the organization. Promotion and Assessment: Organize and manage assessment centers to promote advisors to the next level. Career Development Support: Provide guidance and support for employee career growth and development opportunities. Compliance: Increments & Promotions: Ensure timely handling of employee increments and promotions in alignment with lifecycle approaches. Confirmation Process: Oversee the employee confirmation process after six months of service, ensuring timely and accurate documentation. Payroll Coordination: Collaborate with payroll teams to ensure timely receipt of payroll inputs, sign off, and review before submission to vendors. Background Checks & Compliance: Follow up on background checks and ensure appropriate actions are taken for any unfavorable reports. Headcount & Attrition Reports: Own the preparation of weekly headcount and attrition reports, ensuring accuracy and timeliness. Audit Support: Provide necessary support for effective audits and ensure compliance with organizational standards and regulations. Qualifications & Skills: Communication Skills: Excellent interpersonal and communication skills for effectively managing relationships, engaging with employees, and resolving issues. Organizational Skills: Strong time management and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities efficiently. HR Expertise: Deep understanding of HR policies, employee relations, performance management, and compliance requirements. Conflict Resolution: Proven ability to manage grievances, conflicts, and sensitive employee matters with professionalism and discretion. Employee Engagement: Experience in designing and implementing employee engagement initiatives and activities. Team Collaboration: Ability to work collaboratively with Team Leaders, Managers, and other HR teams to drive results. Compliance Knowledge: Understanding of payroll, background checks, and audit processes, ensuring adherence to compliance standards.

Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...

Technical Support Engineer - CloudExtend Location: Hyderabad, India. At Celigo, we are pioneering the future of application integration with novel new strategies, cutting edge technologies, and of course a diehard team that will go to any length to make your most complicated integrations just work. Our core mission at Celigo is simple: to enable independent best of breed applications to work together as one. We believe that every independent department and every business end user should always have choices when it comes to picking software, and that integration challenges should never stand in the way. Your Role You will join us at Celigo s CloudExtend team whose mission is to supercharge enterprise user productivity. CloudExtend products uniquely meld best-of-breed enterprise systems with ubiquitous consumer applications with a strong focus on user experience and deep insightful integration. You will play a significant role in redefining how businesses from Fortune 500s to small boutiques experience and interact with cloud systems such as NetSuite, Salesforce.com, Google, Microsoft 365, Slack, and more. Key Responsibilities: Technical Support & Troubleshooting: Provide front-line technical support to users, diagnose and resolve software issues, and ensure the timely resolution of problems. Bug Fixing & Issue Resolution: Assist in identifying, reporting, and fixing application bugs using technologies such as .NET, MongoDB, Angular, and JavaScript. System Monitoring & Performance: Monitor system performance, track and address issues in production environments, and ensure smooth software operations. Collaboration: Work closely with development teams to understand new features and assist with deployment and troubleshooting. Documentation: Create and maintain technical documentation for troubleshooting procedures, deployment steps, and issue resolution. Continuous Learning: Stay up-to-date with industry best practices, emerging technologies, and software trends to continuously improve technical skills. Skills Required: Technical Skills: AWS: Basic experience with AWS EC2, S3, Lambda, ECR, CDK and CodePipeline for deploying and maintaining applications. .NET: Familiarity with C#, .NET Core, and Web API development, with the ability to troubleshoot and resolve issues in .NET applications. MongoDB: Basic knowledge of MongoDB, including querying, troubleshooting performance issues, and basic database management. Angular: Hands-on experience with Angular for building and troubleshooting web applications, including data binding and component architecture. JavaScript: Proficiency in JavaScript, including understanding of asynchronous programming, error handling, and debugging. Additional Skills: Familiarity with version control tools such as Git for code management and collaboration. Basic knowledge of AWS CloudWatch or other logging/monitoring tools to troubleshoot and monitor applications. Familiarity with CI/CD pipeline setup using Azure DevOps and AWS CodePipeline for continuous integration and automated deployments. Familiarity with Docker, and Kubernetes for containerized deployments. Basic experience with AWS CloudFormation, CDK templates to manage infrastructure in cloud environments. Desired Skills and Attributes: Strong problem-solving skills with the ability to troubleshoot complex technical issues. Excellent communication skills, able to explain technical issues to both technical and non-technical stakeholders. Ability to work independently and as part of a collaborative team. Eagerness to learn and grow in the areas of cloud technologies, CI/CD processes, and modern software development practices. Strong attention to detail, ensuring software quality and reliability. Why you ll love it here: Everything Integrated. Our integration platform allows you to integrate any business application to any other business application. Startup Environment. The CloudExtend team acts as a startup inside of a larger, well funded startup where an innovation mindset is encouraged. Automation Nation. We re the only iPaaS to automate business processes across multiple cloud applications using a single pre built integration. Celigo Values. Celigo s guiding principles and beliefs help shape our mission and work environment, and that we want to foster and reinforce as we scale. Take A Stand. We re a company that stands for something. Celigo s Taking a Stand initiative has the goal to promote diversity, equity, and inclusion. Work. Life. Balanced. Starting your first year, we offer 3-weeks of vacation, plus holidays to recharge and spend time with family and friends. Perks. We offer a strong benefits package, a tech stipend, recognition opportunities, and many other cool perks. Hundreds of applications. Thousands of business processes. Millions of combinations. ONE iPaaS. Celigo is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

IIM - Assistant Manager Experience: 0 - 1+ Year Location: Hyderabad Job Summary: The Assistant Manager- IIT will support the management team in overseeing daily operations and ensuring the efficient functioning of the department. The role requires strong leadership skills, excellent communication abilities, and the capability to manage and mentor team members. Key Responsibilities: Assist in the planning, coordination, and supervision of daily activities within the department. Manage and monitor staff performance, providing guidance and support to ensure high levels of productivity and morale. Ensure compliance with company policies and procedures, as well as industry regulations. Develop and implement strategies to improve operational efficiency and effectiveness. Handle customer inquiries and complaints, ensuring timely and satisfactory resolution. Prepare and analyze reports on departmental performance, identifying areas for improvement and implementing corrective actions. Collaborate with other departments to ensure seamless integration of operations. Assist in budget preparation and management, ensuring cost-effective use of resources. Participate in recruitment, training, and development of staff. Stay updated on industry trends and best practices to ensure the department remains competitive and innovative. Employee Benefits: 5 day working Free Lunch and Snacks Festivals, family day and team outing Health insurance Flexi working environment Company Sponsored certifications Travel opportunities Bonuses- Fixed, variable, project linked, referral etc. Disclaimer: Machint is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Machint is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.machint.com and Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Job Title: Product Support Associate Grade Level: 07 About the Team: S&P Global s Private Markets segment equips private equity and venture capital firms with cutting-edge tools to efficiently manage their data and enhance internal analytics and insights. Whether it s portfolio analytics, valuations, investor reporting, or real-time visibility into asset performance, our team operates at the forefront of innovation in the FinTech space. Role Overview: In this role, you will play a key part in supporting the iLEVEL platform, gaining hands-on experience with advanced financial technology solutions. You will develop expertise in private market products and become a valued member of the iLEVEL Support Team, working closely with mentors, peers, and cross-functional teams to enhance your professional growth and make a meaningful impact. What s in it for you: As a member of the Private Markets team, you will gain in-depth knowledge of our product suite, including iLevel and Qval, enabling you to provide exceptional client support and training. This role offers the opportunity to collaborate with colleagues across global teams and contribute to delivering best-in-class solutions to our clients. Key Responsibilities: Develop in-depth expertise in iLEVEL and QVal products. Deliver exceptional client service by providing timely and effective solutions to client queries related to application support. Troubleshoot and resolve technical issues efficiently, escalating to internal teams when necessary and ensuring thorough documentation of issues and resolutions. Manage and monitor incoming client queries across multiple support channels, prioritizing and addressing requests effectively. Maintain comprehensive records of client communications within the internal CRM system. Collaborate regularly with senior managers and work closely with teams across various business functions and regions. Proactively direct clients to Account Managers or appropriate training resources to maximize product adoption and usage. Qualifications & Skills: Strong aptitude for learning new technologies and financial products. Quick learner who can apply new knowledge seamlessly while managing existing responsibilities. 1 to 3 years of experience in a client-facing role is advantageous. Bachelor s degree along with a Master s degree preferred (BE/BTech/BCom/BBA/BBM plus MBA). Excellent written and verbal communication skills. Strong analytical skills with the ability to handle complex issues comfortably. Knowledge of REST APIs is a plus. Proficiency in Excel and a solid understanding of financial markets and securities. About S&P Global Market Intelligence: At S&P Global Market Intelligence, a division of S&P Global, we understand the value of accurate, deep, and actionable information. Our team of experts delivers unmatched insights and leading-edge data and technology solutions, empowering clients to gain broader perspectives, operate with confidence, and make decisions with conviction. Qualification : Bachelors degree along with a Masters degree preferred (BE/BTech/BCom/BBA/BBM plus MBA).

Job Title: Service Associate - Recruitment Introduction At IBM, work is more than a job it s a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you ve never thought possible. To lead in this new era of technology and solve some of the world s most challenging problems. Your Role and Responsibilities As a Service Associate - Recruitment, you are responsible for working with partners and providing customer satisfaction with RPO services. You will work closely with the client, IBM s operation management, and staff. You will define, develop, plan, and implement sourcing strategies to provide a qualified talent pool. If you thrive in a dynamic, collaborative workplace, IBM provides an environment where you will be challenged and inspired every single day. And if you relish the freedom to bring creative, thoughtful solutions to the table, there s no limit to what you can accomplish here. Responsibilities: Engage stakeholders to define, build, and document hiring forecasts. Work with hiring managers to set Service Level Agreements (SLA) expectations and requirements. Work within pre-defined recruitment processes while assessing that process to identify, recommend areas for improvement, and build standard methodologies. Provide new methods and approaches for sourcing candidates and generating new leads. Meet weekly, monthly, and quarterly production goals. Collaborate with the business head to establish weekly, quarterly, and yearly Global Delivery Center goals. Review, analyze, mentor, and coach support teams to ensure recruiting goals are being met. Utilize Applicant Tracking System (ATS) to perform candidate screening and other tasks. Ensure detailed screening and selection criteria to identify top talent and assess the strength of the talent pool. Participate in client meetings with the Operations Director and Client Relationship Director to enhance customer satisfaction. Update candidate status regularly on the ATS. Perform other miscellaneous duties as required by management. Required Technical and Professional Expertise Minimum 1 year of experience in recruitment best practices (preferably in ITES / BPO / FA). Experience in building rapport and collaborating with Hiring Managers through the entire recruitment process. Expertise in sourcing through social media channels and other innovative sourcing methods. Demonstrable experience in partner management and the ability to hold difficult conversations with stakeholders. Deep domain knowledge, understanding of business strategy, and ability to drive innovation. Preferred Technical and Professional Expertise Experience in direct sourcing and recruitment in a corporate or consultancy (RPO setup preferred). Equipped with a consultative approach, passionate about recruiting, and able to move beyond transactional processes. Proficiency in Applicant Tracking Systems (ATS) and Human Resources Information Systems (HRIS) is an advantage. Ambitious individual who can work independently towards agreed targets/goals. Proven ability to manage change, adapt to new processes, and meet tight deadlines. Strong interpersonal skills and a team-oriented mindset. Commitment to continuous learning by attending educational workshops and reviewing industry publications. Be part of a global organization that is shaping the future of technology. Enjoy excellent career growth opportunities and professional development. Work in a collaborative and innovative environment. Contribute to solving some of the world s most complex challenges.

Position: Java Back-end Support Engineer Company: Nineleaps Location: Bangalore, India Experience: 2 4 years Industry: Technology Consulting Job Type: Full-Time About Nineleaps Nineleaps is a boutique technology-consulting firm that helps funded ventures and enterprises accelerate their product development and data efforts. With over 500+ employees, we are based in Bangalore, India. Over the past 10 years, our engineers have delivered 200+ innovative solutions to complex challenges across industries such as Retail, e-Business, Advertising, Finance, Transportation, Healthcare, and Education. Job Description We are looking for a highly skilled Java Back-end Support Engineer to join our team. The ideal candidate will be responsible for providing application support, analyzing code and logs to identify and resolve issues, and improving user experience by enhancing application processes and functionality. Primary Responsibilities: Provide application support by monitoring the support queue and addressing issues as per protocol. Ensure timely responses to user queries and follow up on each issue to closure. Collaborate with project leaders to create and maintain knowledge base documents for the applications. Identify improvements in applications, processes, and business logic to reduce support tickets and enhance efficiency. Read code and analyze system logs to determine the cause of issues and understand application behavior. Perform data and log analysis to troubleshoot errors and resolve user questions. Work independently with clients and possess excellent written and verbal communication skills. Track and resolve issues in a timely manner, ensuring proper documentation and follow-ups. Provide accurate daily handovers of business-critical issues to global peers. Maintain a high level of customer service and continuous communication with users. Demonstrate a positive, team-oriented attitude and sound judgment in all job responsibilities. Desired Skills and Experience: 2 4 years of experience in application support or back-end development. Strong experience with Java and Spring Boot. Knowledge of Public APIs and RESTful APIs. Familiarity with authentication and authorization protocols. Understanding of file transfer methods. Experience with SOAP, REST, Remote Procedure Calls, and DNS. Ability to handle API call failures and error codes. Proficiency in incident management (L1/L2), including triaging and prioritizing incidents.

The ideal candidate will be responsible for configuring and troubleshooting our platform in production to resolve customer technical issues. You will act as the liaison between customers and internal teams, ensuring timely issue resolution. A strong understanding of complex networking environments and experience with Java-based applications will be essential for this role. This position requires flexibility to work in shifts. Key Responsibilities Monitor and debug technical platform services while performing necessary tests. Manage and resolve electronic tickets efficiently. Collaborate with the sales team, customer success team, and customers to address issues effectively. Troubleshoot and configure software and hardware as needed. Take on shift responsibilities in a 24/7 monitoring environment. Review and analyze Java code to assist in debugging issues. Required Qualifications 2+ years of technical support experience. Strong customer service orientation with excellent troubleshooting skills. Proficiency in Java (basic coding skills required) and experience with at least one database. Strong knowledge of Linux. Excellent written and verbal communication skills. If you have a passion for problem-solving and technical support, apply today to join our team!