Recruitment Support Jobs in Mumbai
384 Jobs Found
Customer Support Team Lead
Epaylater
Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.
Assistant Manager - Group Hr Digital
Raychem Rpg
Assistant Manager - Group HR Digital Location: Mumbai Group Company: RPG Enterprises Role Summary: As a Champion of Digital Transformation within the Group HR function, you will lead HR technology initiatives, optimize processes, and drive the digitalization of the HR function across RPG Enterprises. Key Responsibilities Provide ongoing support and training to ensure successful adoption and utilization of the HRIS platform across the Group. Identify, evaluate, and manage relationships with vendors offering innovative HR technology solutions. Lead negotiations and contract management with HR technology vendors to ensure cost-effectiveness. Collaborate with stakeholders to standardize HR processes like Payroll, Leave Management, and Performance Management. Integrate AI-powered tools within the RPG TalentOne platform to enhance talent acquisition and management. Leverage AI in predictive analytics for identifying talent trends, skills gaps, and performance insights. Contribute to the TA-TM Center of Excellence (COE) to drive the "Talent First" agenda. Develop reports, dashboards, and analytics to enable senior leadership to make informed, data-driven decisions. Qualifications Proven experience in HR technology implementation and HR tech vendor management. Strong understanding of HR processes including Payroll, Talent Acquisition, and Talent Development. Experience working with HRIS systems and familiarity with AI-powered HR tools. Excellent analytical skills with the ability to translate complex data into actionable insights. Strong communication and stakeholder management skills to work with diverse teams. Passion for innovation and a drive to digitize HR processes. Competencies Project Management: Ability to lead multiple HR technology initiatives and ensure timely execution. Driving Continuous Improvement: Skill in identifying opportunities for process optimization and efficiency. HR Technology Solutions Management: Expertise in evaluating and selecting technology to meet organizational needs. HRIS Administration: Hands-on experience in administering systems, ensuring data accuracy, and system optimization.
Executive - Customer Support
Wsfx
Executive - Customer Support Experience: 0 - 2+ Years Education: Graduation Location: Mumbai About the Role We are seeking a motivated and customer-centric Executive - Customer Support to join our team. As a key member of the support function, you will be responsible for providing high-quality service to our customers by addressing inquiries, resolving issues, and ensuring a positive experience throughout the customer journey. You will have the opportunity to deepen your knowledge of the Forex ecosystem and enhance your communication and problem-solving skills while working in a dynamic environment. Key Responsibilities Forex Product Knowledge: Develop a strong understanding of the Forex ecosystem, associated products, and the applicable guidelines set by RBI and FEMA. Customer Communication: Respond to customer inquiries via emails, support tickets, and inbound/outbound calls in a timely and professional manner. Issue Resolution: Address customer issues effectively, troubleshooting and resolving queries while escalating more complex concerns to senior team members when needed. Tracking & Follow-Up: Maintain detailed and up-to-date records of all customer interactions. Follow up on open queries to ensure resolution and customer satisfaction. Collaboration with Teams: Work closely with internal teams to ensure that customer concerns are addressed quickly and efficiently. Service Improvement: Continuously seek opportunities to improve customer service processes and contribute to the enhancement of service quality standards. Key Skills and Qualifications Essential Skills Strong Communication Skills: Excellent verbal and written communication skills to interact effectively with customers and internal teams. Problem-Solving Abilities: Ability to troubleshoot and resolve customer issues in a quick and efficient manner. Time Management: Ability to manage multiple tasks efficiently, prioritize workloads, and meet deadlines. Follow-Up & Tracking: Strong attention to detail with a focus on tracking interactions and ensuring timely follow-up. Knowledge & Attributes Understanding of Forex: A basic understanding of Forex products and services will be beneficial. Team Collaboration: Ability to work collaboratively with other team members and departments to resolve customer issues. Adaptability & Quick Learning: Willingness to adapt to new tools, processes, and customer service practices in a fast-paced environment. A dynamic work environment where you can grow and enhance your customer service skills. Exposure to the Forex ecosystem and financial services industry. A collaborative and supportive team culture. Competitive salary and benefits package. Qualification : Graduation
IT Support Engineer / System Administrator
Experience Commerce
IT Support Engineer / System Administrator Location: Mumbai Reporting To: Lead IT Infrastructure About the Role We re looking for a proactive and technically sound IT Support Engineer / System Administrator to join our growing IT team. In this role, you'll manage day-to-day IT operations, support internal users, and maintain the stability, performance, and security of our IT infrastructure across systems and networks. You ll be responsible for ensuring seamless technology operations across platforms Windows, macOS, network devices, cloud tools, and security systems. Key Responsibilities System & Device Management Install, configure, and maintain desktops, laptops, servers, and peripherals across Windows and macOS environments. Deploy and manage software, drivers, and operating system updates across all user systems. Maintain IT asset inventory and track hardware, accessories, and mobile devices using asset management tools or spreadsheets. User & Access Management Manage users, groups, and permissions via Active Directory and Microsoft 365 Admin Console. Support onboarding and offboarding processes in collaboration with HR and Operations ensure timely device provisioning and deactivation. Network & Security Operations Set up and manage firewalls, routers, switches, VPNs, and wireless access points to ensure secure and reliable connectivity. Configure and manage VPN access for remote employees and secure inter-office communication. Implement and monitor endpoint protection, antivirus, and malware defense tools. Perform regular system audits to ensure compliance, performance, and data protection. MDM & Remote Device Management Configure and manage MDM solutions like Microsoft Intune and Jamf to enforce security policies and manage devices remotely. IT Support & Troubleshooting Provide L1/L2 support for user issues related to hardware, software, email, VPN, printers, and connectivity. Use IT ticketing systems for issue tracking, prioritization, and resolution. Offer critical IT support during live events, production peaks, or project deliveries. Documentation & Compliance Create and maintain documentation: system configurations, procedures, issue logs, and troubleshooting guides. Support internal and external IT audits with system logs, reports, and policy documentation. Help define and enforce IT usage, security, and access policies. Skills & Qualifications Bachelor s degree in Computer Science, IT, or a related field. 4+ years of hands-on experience in IT support or system administration roles. Strong knowledge of Windows OS, macOS, and core networking principles. Experience with Active Directory, Microsoft 365, and cloud collaboration tools. Working knowledge of MDM platforms (Microsoft Intune, Jamf) and endpoint security tools. Familiarity with configuring firewalls, VPNs, and enterprise networking equipment. Strong problem-solving skills and a user-first mindset. Ability to work independently, prioritize issues, and support users both on-site and remotely. You ll be part of a dynamic team that values innovation, reliability, and continuous learning. This is a hands-on role with direct impact keeping our people connected, productive, and secure every day. Qualification : Bachelors degree in Computer Science, IT, or a related field
L3 Support Or Se Engineer
Inube
L3 Support / Software Engineer Location: Mumbai Main Responsibilities: Develop and implement fixes, test, deploy, support, maintain, and enhance applications. Coordinate with developers and business analysts to understand functionalities, resolve issues, and implement necessary changes. Troubleshoot and resolve complex problems and technical issues efficiently. Maintain and manage existing Level 3 support bases. Exhibit strong debugging skills to identify and fix issues promptly. Handle configuration management activities. Manage release and deployment tasks. Track defects and provide timely updates. Participate in planning and reporting activities. Qualifications & Work Experience: Bachelor s degree in Engineering (BE/B.Tech) or MCA. 2 to 4 years of relevant experience. Prior experience in the Insurance domain is mandatory. Technical Skills: Proficient in C#, ASP.NET, MVC 4/5. Strong knowledge of SQL and database concepts. Experience with Web Services: WCF, REST. Hands-on experience with Kendo UI controls, HTML, CSS, jQuery, and JavaScript. Familiarity with Entity Framework 6.0. Personal Skills: Strong teamwork and collaboration abilities. Proactive attitude with a willingness to take initiative. Effective communication skills. Supportive of team members and able to work in a fast-paced environment. Qualification : Bachelors degree in Engineering (BE/B.Tech) or MCA
Assistant Manager / Sr. Executive - Human Resources
Quantum Asset Management
Assistant Manager / Sr. Executive - Human Resources Experience: 5 - 7 Years Location: Mumbai Roles and Responsibilities: You will manage the complete employee life cycle, from onboarding through to offboarding, ensuring smooth HR operations and compliance. Key Tasks: Manage new hire orientation including pre-joining checks, onboarding, and induction processes. Maintain updated employee data files and personal folders accurately and confidentially. Prepare and submit internal MIS reports on a monthly basis. Coordinate and manage employee onboarding surveys to capture employee feedback regularly. Provide timely support to employees on HR-related queries and concerns. Maintain HRIS and HR records meticulously. Generate employee-related letters and documentation. Assist in medical and health insurance management processes. Coordinate and support training programs and initiatives. Oversee exit management processes, including exit formalities and interviews; maintain exit tracker. Ensure adherence to all statutory compliances; liaise regularly with consultants to resolve pending issues and maintain legal compliance across HR functions. Skill Sets: Excellent written and verbal communication skills. Strong process orientation with attention to detail. Robust employee relations and interpersonal skills. Deep understanding of HR statutory compliances. Advanced proficiency in Excel for data management and reporting. Qualifications: Graduate or MBA in Human Resources. Qualification : Graduate or MBA in Human Resources
Lead - Human Resources
Credit Fair
Position Title: Lead Human Resources Location: Mumbai Overview: We are seeking an experienced and strategic HR Lead to oversee and manage all aspects of our Human Resources function. The ideal candidate will be responsible for aligning HR strategies with business goals, driving a positive workplace culture, and ensuring compliance with labor laws and best practices. You will play a key role in talent acquisition, employee engagement, performance management, payroll, and overall HR operations. This is a leadership role requiring strong people management, communication, and decision-making skills. Key Responsibilities: Strategic HR Management Develop and execute HR strategies aligned with organizational objectives Provide strategic advice and decision support to senior leadership using HR data and insights Employee Relations & Culture Act as a bridge between employees and management to resolve issues, grievances, and conflicts Foster a positive and inclusive work environment that encourages collaboration and growth Talent Acquisition & Development Oversee the recruitment and selection process to attract and retain top talent Identify training needs and implement effective learning and development programs Support career development, employee engagement, and retention initiatives Performance & Compliance Implement and manage a performance management system that promotes continuous feedback and high performance Ensure end-to-end payroll processing and benefits administration Maintain up-to-date knowledge of labor laws and ensure organizational compliance Develop and enforce HR policies and procedures Team Leadership Lead and mentor a small HR team (2+ members), fostering growth and collaboration Promote HR operational excellence across the organization Required Skills & Qualifications: Minimum 8+ years of experience in Human Resources, with at least 2 years in a leadership capacity Proven ability to design and implement successful HR strategies and programs People-oriented and results-driven mindset Strong experience with HR metrics and data-driven decision-making Proficiency with HR systems and databases Excellent communication, negotiation, and presentation skills Strong leadership and interpersonal abilities, with the capacity to manage relationships at all levels In-depth knowledge of Indian labor laws and HR best practices Experience managing end-to-end payroll and performance review processes
Employer Branding & Events Senior Associate
Shopsense Retail Technologies Private Limited
Employer Branding & Events Senior Associate Location: Mumbai Experience: 2 4 Years Type: Full-Time About Fynd Fynd is India s largest omnichannel platform and a multi-platform tech company at the cutting edge of retail innovation. We specialize in AI, ML, big data, image editing, and learning technologies enabling over 2,300 brands to manage online/offline sales, inventory, and customer engagement with ease. As a company, we re not just transforming the retail space we re also building a thriving culture that reflects innovation, inclusion, and impact. Role Overview We re looking for a creative and detail-oriented Senior Associate Employer Branding & Events to help bring Fynd s culture to life. This role blends event management, social media storytelling, and vendor operations to shape how people experience and perceive Fynd both inside and out. You ll craft experiences that energize employees, build an authentic online presence, and ensure operational excellence behind every activation. If you love creating engaging moments, managing multiple moving parts, and driving culture through storytelling, we d love to hear from you. Key Responsibilities Event Management & Employee Experience Plan and execute internal events, L&D sessions, workshops, and celebrations. Partner with co-working spaces (e.g., WeWork) for curated monthly activations like flea markets and creative sessions. Handle end-to-end logistics: budgeting, vendor coordination, sourcing, and on-site execution. Gather post-event feedback and amplify moments across internal and external channels. Social Media & Employer Branding Own and execute content strategies for LinkedIn and Instagram (Life at Fynd). Collaborate with designers, freelancers, and team members to create authentic, engaging content. Monitor performance metrics, report monthly insights, and build a vibrant digital employer brand. Actively engage with the online community by responding to comments and DMs. Vendor & Procurement Management Source and manage vendors for merchandise, events, gifting, and activations. Oversee procurement: from POs and quality checks to invoicing and payments. Maintain inventory of company goodies and ensure accurate distribution and stock tracking. Podcast Coordination Fynd Cast Support scheduling, guest coordination, and production logistics for our internal podcast, Behind Closed Doors. Work with editors and freelancers to ensure timely episode rollouts. Track performance analytics and optimize for future content strategies. Internal Communication & Engagement Create new joiner announcements and employee-facing designs using Canva. Plan and support engagement activities to close onboarding cohorts memorably. Assist in the backend coordination of learning and development sessions. Reporting & Presentation Compile event recaps, social media reports, and feedback summaries. Build polished presentation decks to showcase outcomes, insights, and recommendations to leadership. What You ll Need Must-Have Qualifications 2 4 years of hands-on experience in event planning, social media, and vendor management. Bachelor s degree in Marketing, Media & Communication, or related disciplines (preferred). Proficiency in Canva, Google Workspace (Docs, Sheets, Slides), and social scheduling tools like Meta Business Suite or Later. Strong skills in performance analytics and reporting. Excellent communication and stakeholder management abilities. Strong organizational skills, attention to detail, and the ability to juggle multiple priorities. A self-starter mindset with creativity, ownership, and initiative. Nice to Have Experience in podcast production or guest coordination. Exposure to employer branding and employee engagement programs. Familiarity with onboarding or internal communication best practices. Growth We foster a culture of curiosity, creativity, and continuous learning. Flex University: In-house learning opportunities. Learning Wallet: Reimbursement for external courses and certifications. Culture Weekly and quarterly engagement activities. Annual events and celebrations that bring our people together. Wellness Mediclaim coverage for you, your parents, spouse, and kids. Access to licensed therapists to support mental well-being and productivity. Work Culture: We work from our Mumbai office 5 days a week, promoting collaboration, creativity, and a vibrant team environment. If you re ready to shape how people experience work at Fynd this is your stage. Qualification : Bachelors degree in Marketing, Media & Communication, or related disciplines (preferred)
Senior Executive Human Resources & Administration
Mahindra First Choice
Senior Executive Human Resources & Administration Location: Mumbai Department: HR & Office Administration Experience: 3 5 Years Qualification: Bachelor s Degree (any discipline) Key Objective of the Role We re looking for a detail-oriented and proactive Senior Executive HR & Administration to manage day-to-day office operations, employee services, travel coordination, and administrative support. This role is pivotal in ensuring smooth internal operations and employee satisfaction through efficient handling of HR and admin functions. Key Responsibilities Office & Facility Management Oversee general office operations and vendor coordination. Manage facility services including support staff, housekeeping, cafeteria, and soft services. Coordinate vendor bills processing and liaise with the finance team for timely payments and provisions. Employee Support & Benefits Handle travel-related queries and employee reimbursements. Administer Group Medical Cover (GMC), Group Term Life (GTL), and Group Personal Accident (GPA) policies. Ensure timely addition and deletion of employees from insurance policies every month. Travel & Logistics Manage travel arrangements and logistics for employees (both indoor & outdoor activities). Ensure smooth coordination for team offsites, client meetings, or relocation support. Role Requirements Educational Qualification Bachelor s degree in any discipline. Experience 3 to 5 years of relevant experience in HR operations and office administration. Technical Competencies Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. Familiarity with internal HR tools or systems is a plus. Soft Skills & Behavioral Competencies Strong communication and interpersonal skills. Ability to multitask and manage multiple stakeholders efficiently. Highly organized with attention to detail. A proactive, service-oriented mindset with customer obsession at the core. At Sociowash, we re more than an agency we're a community of creators, collaborators, and doers. If you're passionate about people, processes, and problem-solving, and love keeping things running smoothly behind the scenes, this is the perfect place for you. Think you're a great fit? Apply now and let s grow together! Qualification : Bachelors degree in any discipline
Junior Hr Executive
Atidan Technologies
Junior HR Executive Location: Mumbai Experience: 0 2 years Functional Area: Human Resources Overview We are seeking a highly organized and ethical Junior HR Executive who communicates effectively and is approachable. This role supports various HR and administrative functions, ensuring smooth daily operations and employee engagement. Key Responsibilities Manage employee engagement initiatives to foster a positive work environment. Handle leave management processes efficiently. Coordinate the onboarding process for new hires. Maintain accurate HR data and employee records. Oversee asset management and allocation. Serve as the single point of contact (SPOC) for employee-related queries. Manage background verification processes in coordination with third-party vendors. Administer the employee exit process smoothly. Support day-to-day HR and administrative operations. Coordinate vendor management activities as needed. Key Skills and Qualifications Excellent written and verbal communication skills. Strong organizational and multitasking abilities. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint). Ability to handle confidential information with discretion. High attention to detail and accuracy. If you are passionate about HR and eager to grow in a supportive environment, this role offers an excellent opportunity to develop your career.
Technical Support Specialist (japanese)
Lrn Technology Content Solutions
Position: Technical Support Specialist (Japanese) Location: Mumbai, India About LRN: LRN is a SaaS based e-Learning provider with a presence across US, EMEA, APAC and LatAm. More than 2,500 companies worldwide (including some of the world s most recognizable brands) utilize LRN services and leverage LRN e-learning courses to help navigate complex regulatory environments and foster ethical, responsible, and inclusive cultures. In partnership with LRN, companies translate their values into concrete corporate practices, training materials, and leadership behaviors that create a sustainable competitive advantage. By acting upon shared values, companies and their people find the means to out behave and outperform. About the role: LRN team develops data specifically for a set of key product domains like eLearning, Disclosures, personalization and completions. We deal in AWS technologies like Redshift, S3, Glue, and Lambda. You'll build our data lake and partner with Product and BI teams to build new behavioral events, pipelines, datasets, models, and reporting to support their initiatives. You'll also assist to develop our analytics capabilities in Quicksight and build out our real time reporting capabilities. Your responsibilities will include: Provide support to internal and external customers on all aspects of LRN s proprietary applications (functions include: campaign set up, system generated e-mails, system reporting, user data management, and customization) Using defined systems and processes, keep both internal and external stakeholders updated as to the status of call tickets, requests, projects, issues, and changes. Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed and measured. Manage expectations of internal and external customers, ensuring capabilities are not exceeded to the detriment of the customer. Escalate issues related to capabilities where appropriate. Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based on need and impact. Work with internal stakeholders to address priorities. Prepare and present (in written and verbal forms) product information that will assist customers with the capabilities of LRN's systems. Maintain quality levels for all work related to customers requests. Ensure there is an ongoing dialog between LRN and each customer with whom the Partner Assistance Center team member is working. Collaborate with peers to discuss unique solutions and to document them. Perform other duties as assigned. Requirements: Bachelor s Degree 4-6 years of L2/L3 level experience in a customer facing role in an application support environment. Proficient in Japanese language (Written and spoken) - Mandatory Excellent communication skills in English. This position requires above par skills to write and speak in English. Extensive experience in supporting enterprise customers based in US and Europe. Familiarity with HTML and CSS. Familiarity with Learning Management Systems Expertise in Microsoft Office Suite especially in Excel. Should be able to understand and handle CSV files. Ability to review a Partner request, and apply the necessary analytical skills to ensure successful delivery of the end product. This role will involve direct Partner contact; an ability to work with others who are potentially very frustrated, in a professional manner is mandatory. An inherent ability to multitask and manage customer expectations to the satisfaction of all involved parties is critical to the success of the incumbent. Ability to consistently spot and report issues before they reach a point of becoming critical. A desire to constantly examine issues, looking for the opportunity to improve processes and/or technology. Must have an inherent attention to detail Benefits: LRN is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Qualification : Bachelors Degree
Finance Associate
Blenheim Chalcot It Services India Pvt. Ltd.
Position: Finance Associate Location: Mumbai, India (Andheri East) Division: Finance Employment Type: Full-Time, Onsite (5 days a week) About Blenheim Chalcot Blenheim Chalcot is a leading global venture builder with over 25 years of experience creating and growing SaaS businesses powered by Generative AI. With a portfolio of 60+ ventures across sectors including financial services, education, health, and marketing, we leverage a global ecosystem spanning Scale Space in London, Rajasthan Royals in Mumbai, and a go-to-market hub in Austin. This network provides unparalleled access to top-tier talent, advanced tools, and resources to accelerate growth and establish market-leading businesses. Our Values Honesty and Integrity: We build trust through transparency and ethical conduct. Resilience: We stay optimistic, embrace feedback, and adapt in the face of challenges. Teamwork: We collaborate to elevate each other and achieve shared goals. Innovation: We relentlessly seek improvements and challenge the status status quo. Deliver Results: We commit to excellence and fulfill our promises. Commercial Awareness: We prioritize cost-effective solutions and smart resource management. Role Overview As a Finance Associate, you will be instrumental in managing daily accounting operations and supporting the financial health of our AI-driven tech ventures. Reporting to the Finance Manager, you will ensure accurate month-end processes, streamline accounts payable, and contribute to process improvements that enhance reporting quality and operational efficiency. Key Responsibilities Manage month-end accruals and apply core accounting principles accurately. Handle Accounts Payable processes efficiently. Perform bookkeeping tasks using accounting software such as QuickBooks, Xero, SAP, Netsuite, etc. Work comfortably with large data sets, ensuring data integrity and accuracy. Communicate effectively with internal teams, expressing ideas clearly and participating actively in discussions. Maintain high attention to detail in all financial transactions and reporting activities. Who You Are CA/ACCA/CIMA qualified with 4+ years of relevant finance experience. Strong technical understanding of accounting standards and month-end closing procedures. Hands-on experience with Accounts Payable and bookkeeping. Proficient in multiple accounting software platforms (QuickBooks, Xero, SAP, Netsuite). Comfortable analyzing large volumes of financial data with accuracy. Excellent communicator, able to collaborate across teams and engage proactively. Detail-oriented, reliable, and committed to delivering high-quality work. Adaptable to a fast-paced environment with evolving priorities. Work in a dynamic startup-corporate hybrid environment at the forefront of AI-driven technology. Collaborate with a global, diverse team passionate about innovation and impact. Opportunity to develop your finance career within a supportive, growth-focused company. Competitive compensation and benefits aligned with industry standards. Recruitment Process We have a thorough recruitment process to ensure we hire the best talent. This role requires full-time office presence at our Andheri East location with flexibility to accommodate personal commitments. Being onsite fosters collaboration and connection across our global portfolio.
FP&A Manager
Blenheim Chalcot It Services India Pvt. Ltd.
Position: FP&A Manager Location: Mumbai, India (Andheri East and/or Turbhe) Division: Finance Employment Type: Full-Time, Onsite About Blenheim Chalcot Blenheim Chalcot is a leading global venture builder with over 25 years of experience creating and scaling SaaS businesses powered by Generative AI. With a portfolio of 60+ ventures across sectors such as financial services, education, health, and marketing, we leverage a global ecosystem including Scale Space in London, the Rajasthan Royals in Mumbai, and a go-to-market base in Austin. This ecosystem equips us with world-class talent, tools, and support to accelerate growth and build market-leading companies. Our Values Honesty and Integrity: Acting with transparency and trustworthiness. Resilience: Remaining optimistic and adaptable through challenges. Teamwork: Collaborating to elevate each other and deliver results. Innovation: Continuously seeking improvements and challenging norms. Deliver Results: Committing to high-quality work and keeping promises. Commercial Awareness: Driving value through smart financial decisions. Role Overview As FP&A Manager, you'll play a crucial role in driving the financial planning, analysis, and reporting functions to support strategic decision-making across the organization. This is a dynamic position requiring a proactive, data-driven mindset suited for a fast-paced, high-growth SaaS environment. You'll partner closely with business leaders to provide actionable insights, identify risks and opportunities, and enhance financial processes. Key Responsibilities Lead budgeting, forecasting, and long-range financial planning across multiple business units. Deliver insightful financial analysis, variance reporting, and performance tracking. Collaborate with business leaders to evaluate financial results and operational efficiency. Develop and maintain complex financial models to support scenario planning and investment decisions. Prepare monthly management reports, board presentations, and detailed variance commentary. Monitor KPIs and key business metrics, providing clear and actionable insights. Drive continuous improvements in FP&A tools, processes, and reporting systems. Communicate complex financial data effectively to both finance and non-finance stakeholders. About You 5+ years of experience in FP&A, corporate finance, or related roles. Professional finance qualification preferred (CIMA, ACCA, ACA, or equivalent). Expert Excel skills, including advanced formulas, pivot tables, and financial modeling. Experience with financial planning tools and SaaS/technology sector preferred. Ability to thrive in ambiguous, fast-moving environments and manage multiple stakeholders. Strong analytical skills with the ability to translate data into strategic insights. Excellent communication skills with professional written and spoken English. Self-motivated, adaptable, and able to work effectively under tight deadlines. Be part of a forward-thinking, AI-powered technology venture ecosystem. Work with senior leadership and cross-functional teams driving innovation. Competitive salary and opportunities for professional growth. Collaborative and supportive work environment focused on development. Recruitment Process We have a structured recruitment process to ensure we find the best fit for our team. This role is office-based at our Mumbai locations, fostering strong collaboration and community growth. If you are a strategic thinker passionate about finance and technology, and eager to contribute to high-impact decisions in a dynamic setting, we encourage you to apply!
Finance Manager
Blenheim Chalcot It Services India Pvt. Ltd.
Position: Finance Manager Location: Mumbai, India (Andheri East and/or Turbhe) Division: Finance Employment Type: Full-Time, Onsite About Blenheim Chalcot Blenheim Chalcot is a leading global venture builder with over 25 years of experience creating and scaling SaaS businesses powered by Generative AI. Our portfolio includes 60+ ventures spanning financial services, education, health, and marketing sectors. Our global ecosystem featuring Scale Space in London, the Rajasthan Royals in Mumbai, and a go-to-market base in Austin offers access to world-class talent, tools, and support to accelerate growth and build market-leading companies. Our Values Honesty and Integrity: Acting with transparency and trustworthiness. Resilience: Staying optimistic and adaptable through challenges. Teamwork: Collaborating to elevate and support each other. Innovation: Continuously seeking better solutions and improvements. Deliver Results: Committing to quality and meeting promises. Commercial Awareness: Making financially sound decisions and optimizing value. Role Overview The Finance Manager will oversee all financial operations to ensure the financial health and stability of our GenAI-enabled tech ventures. This role combines strategic leadership with hands-on expertise, supporting senior management in decision-making and driving financial success through innovation and process excellence. Key Responsibilities Lead workshops with stakeholders to identify finance process risks, gaps, and inefficiencies across people, processes, technology, data, and controls. Document current processes, pain points, and stakeholder feedback using process flow diagrams. Drive process improvements and implement robust financial controls leveraging emerging technologies such as Generative AI. Act as liaison between finance and other departments ensuring seamless integration. Lead AI technology integration into finance operations to drive innovation and competitive advantage. Own month-end closing, variance analysis, and finalization of business segmental P&L. Oversee daily accounting activities, ensuring accurate and timely financial reporting. Prepare financial reports analyzing KPIs, revenue, costs, and expenses with historical trends. Support senior business partners in financial planning, budgeting, and forecasting. Prepare business review packs and present reports to senior management and stakeholders. Conduct regular financial analysis to identify trends, variances, and improvement areas. Support internal and statutory audits ensuring timely and accurate completion. Maintain communication with clients, vendors, and external partners. Manage payments and receipts processing timely and accurately. Ensure compliance with local GAAP, VAT, and regulatory requirements. Opportunity Join Blenheim Chalcot as a Finance Manager to shape financial strategies for cutting-edge GenAI-enabled ventures. Work closely with senior leaders across India and the UK, owning end-to-end financial operations and driving high-impact decisions in a dynamic, fast-growing environment. About You CA/ACCA/CIMA qualified with experience in large, complex businesses. Minimum 4+ years of finance experience. Strong knowledge of finance processes, systems, and process implementation. Excellent interpersonal and communication skills, including professional English. In-depth understanding of financial accounting principles, regulations, and best practices. Proficient in accounting software (e.g., Xero) and advanced MS Excel skills. Self-starter able to manage multiple priorities independently. Prior management and supervisory experience in a team environment. Strong business partnering skills, able to work cross-functionally. Flexible and adaptable to a high-growth, rapidly changing environment. Commitment to continuous learning and professional development. Recruitment Process We have a rigorous recruitment process to attract top talent. Please note the role is office-based, requiring colleagues to work onsite five days a week, with flexibility to support personal commitments. This promotes continuous collaboration and community growth across our portfolio. Qualification : CA/ACCA/CIMA qualified with experience in large, complex businesses.
Infrastructure Support Analyst - Aws
Qube Research And Technologies
Infrastructure Support Analyst - AWS Location: Mumbai Company: Qube Research & Technologies (QRT) Job Type: Full-Time About QRT Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across all major liquid asset classes worldwide. We are a technology- and data-driven firm applying a scientific approach to investing. Our culture of collaboration and innovation empowers us to solve complex challenges and deliver superior results for our investors. Role Overview As an Infrastructure Support Analyst (AWS), you will play a critical role in maintaining, supporting, and optimizing QRT s cloud infrastructure. You will work closely with trading, research, and business teams to ensure reliable and scalable cloud services that underpin our technology platform. Key Responsibilities Cloud Infrastructure Management: Design, build, and support cloud-based services primarily on AWS to enable robust trading, research, and business operations. Cross-Team Collaboration: Partner with traders, researchers, and business stakeholders to drive cloud adoption and resolve infrastructure-related challenges. Cloud-First Problem Solving: Implement scalable, secure, and efficient solutions with a cloud-first mindset. Support Critical Infrastructure: Maintain essential systems supporting research technology, trading platforms, market execution, and data processing pipelines. Required Skills & Experience Minimum 2 years of hands-on experience with AWS, including core services such as EC2, S3, VPC, IAM, and Lambda. Strong scripting ability in Python and Bash to automate cloud operations and infrastructure tasks. Familiarity with containerization and orchestration tools like Docker, ECS, and Kubernetes. Experience with configuration management and infrastructure as code tools such as Ansible and Terraform. Working knowledge of Linux and Windows operating systems. Passion for infrastructure engineering and platform support in fast-paced environments. Excellent problem-solving aptitude combined with strong business analytics skills. Preferred Qualifications Certifications such as AWS Certified Solutions Architect, AWS SysOps Administrator, or Linux certifications are a plus. Prior experience supporting infrastructure in trading or financial services environments is advantageous. Opportunity to work with cutting-edge cloud technologies in a high-impact quantitative finance setting. Collaborative and inclusive work culture emphasizing innovation and teamwork. Professional growth and continuous learning opportunities. Competitive salary and comprehensive benefits. Initiatives promoting work-life balance and employee well-being.
Infrastructure Support Engineer - Aws
Qube Research And Technologies
Infrastructure Support Engineer - AWS Location: Mumbai Company: Qube Research & Technologies (QRT) Job Type: Full-Time About QRT Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across all liquid asset classes worldwide. We combine data, research, technology, and trading expertise to solve complex challenges through a scientific investment approach. Our culture of innovation and collaboration drives us to deliver high-quality returns for our investors. Role Overview As an Infrastructure Support Engineer (AWS), you will be instrumental in maintaining, optimizing, and securing QRT s cloud infrastructure. You will collaborate closely with development teams, DevOps, and system administrators to ensure the seamless operation of cloud-based applications and services critical to business success. Key Responsibilities Maintain a highly available, scalable, and secure AWS cloud infrastructure. Diagnose and resolve complex AWS infrastructure issues efficiently and proactively. Develop automation scripts using Terraform, CloudFormation, and other infrastructure-as-code tools. Monitor cloud infrastructure performance and optimize cost-effectiveness. Collaborate with development teams to support deployment and operation of applications on AWS. Evaluate and recommend emerging cloud technologies to enhance reliability, scalability, and security. Required Skills & Experience Extensive hands-on experience with AWS services including EC2, S3, VPC, IAM, CloudWatch, and others. Proficiency in scripting languages such as Python and Bash for automation and troubleshooting. Practical experience with configuration management and IaC tools like Ansible and Terraform. Familiarity with containerization and orchestration technologies such as Docker, ECS, and Kubernetes. Strong problem-solving skills with the ability to diagnose software errors, configuration issues, and incidents independently. Experience working within Agile development environments. Solid background in administering and troubleshooting Linux and Windows operating systems. A dynamic work environment driven by innovation and collaboration. Opportunities to work on cutting-edge cloud infrastructure in a quantitative finance setting. Professional development, certifications, and continuous learning support. Competitive compensation and comprehensive benefits. Commitment to work-life balance and employee well-being. Equal Opportunity Statement QRT is an equal opportunity employer. We embrace diversity and empower employees to work openly and respectfully to achieve collective success. Our initiatives promote professional achievement alongside a healthy work-life balance.
Principal Engineer
Blenheim Chalcot It Services India Pvt. Ltd.
Principal Engineer Location: Mumbai, India (roles in Andheri East and / or Turbhe) Description We re hiring a Principal Engineer to lead the design and delivery of robust, scalable, and production-grade data systems across a high-growth, multi-venture environment. This is a high-impact leadership role for someone who thrives in hands-on build mode, and who can scale technical delivery without losing speed, quality, or ownership. If this is interesting, we would love to hear from you! About Blenheim Chalcot Blenheim Chalcot India is part of Blenheim Chalcot, a global venture builder headquartered in London. With over 26 years of innovation, we've been at the forefront of creating some of the most groundbreaking GenAI-enabled companies. Our ventures lead the charge in digital disruption across a spectrum of industries, from FinTech to EdTech, GovTech to Media, and beyond. Our global presence spans the US, Europe, and Southeast Asia, with a portfolio that employs over 3,000 individuals, manages assets exceeding 1.8 billion, and boasts total portfolio sales of over 500 million. The role We re hiring Principal Engineers and Lead Engineers to lead the design and delivery of robust, scalable, and production-grade data systems across Blenheim Chalcot portfolio businesses. These are great opportunities for someone who thrives in hands-on build mode, demonstrates high-impact leadership, and who can scale delivery without losing speed, quality, or ownership. As a key member of our Software Engineering team, you will be instrumental in leading, designing, developing, and deploying robust and scalable products. You will work in close collaboration with customers and cross functional teams in Mumbai and London, to deliver product-led delivery and solutions that really make a difference. Behaviours that we look for Rigorous problem-solving and systems thinking. Decomposes complex problems, evaluates multiple approaches, and designs scalable, maintainable architectures. Clean, performant, and secure code. Chooses suitable data structures, writes readable & defensive code, and bakes in performance and security from the start. Test-first and observable engineering. Designs for testability, automates meaningful unit/integration tests, and implements robust logging, metrics, and monitoring. Production and operations excellence. Understands CI/CD, infrastructure and cost drivers, engineers for reliable development, resilience, and fast recovery. Data-driven, outcome-focused decisions. Validates ideas with data, plans for schema evaluation, and aligns features with real user impact. Key responsibilities Successful candidates will take a leading role within our Engineering Centre of Excellence in Mumbai, with day to day responsibilities which will include: Lead and mentor a team of engineers, fostering a culture of collaboration and continuous improvement. Oversee the planning and execution of projects, ensuring alignment with business objectives and timelines. Provide technical guidance and expertise to the team, promoting best practices in engineering. Collaborate with cross-functional teams to understand requirements and deliver effective solutions. Implement and maintain ELT (Extract, Load, Transform) processes using scalable pipelines and data architecture. Ensure data integrity and quality across various data sources. Support data-driven decision-making by providing clean, reliable, and timely data. Design, develop, and maintain the data models used by ML Engineers, Data Analysts and Data Scientists to access data. Conduct exploratory data analysis to uncover patterns and trends. Identify opportunities for process improvement and drive continuous improvement in operations. Stay updated on industry trends, technologies, and best practices in engineering. Opportunity This role offers an excellent platform for experienced engineers to take their career to the next level. You will have the opportunity to make a significant impact on our product roadmap, contribute to scaling our technical capabilities, and work in a dynamic environment that values innovation and continuous learning. About you We are seeking to onboard candidates with a proven track record in engineering, demonstrating strong technical leadership skills and a passion for building high-quality, scalable products. Excellent teamwork, adaptability, and a strategic mindset are essential to being successful in this role. The Ideal Candidate Professional experience in engineering or full-stack software engineering. Proven experience in managing and developing junior engineers. Strong proficiency in one or more programming languages commonly used in engineering, such as Python or Java. Extensive experience with database systems, including SQL and NoSQL databases. In-depth knowledge of cloud data platforms like AWS or Azure (e.g., S3, Redshift, Glue, Data Factory, Azure Synapse, etc.). Experience with CI/CD practices for data solutions. Proven ability to take ownership over outputs and drive complex data projects to completion. Highly adaptable and comfortable working in ambiguous, problem-solving environments. Strong evidence of teamwork and successful cross-functional delivery; including particularly with customers, Product, Marketing, and Sales. Excellent communication, leadership, and collaboration skills. Process We have a rigorous, but streamlined recruitment process, which respects the time of candidates and portfolio companies alike. This process starts with a 15-minute call with a member of our Talent Acquisition team, followed by a meeting with representatives from BC's Engineering Centre of Excellence. Please note that our roles are primarily office based, with modern and well-connected office locations in both Andheri East and Navi Mumbai.
Network Implementation Engineer
Meta Careers
Network Implementation Engineer Location: Mumbai, India Full Time Company: Meta Meta is continually expanding its network infrastructure around the globe to support the rapidly growing user community and introduce innovative products and services. We are looking for a Network Implementation Engineer (formerly known as Fibre Delivery Engineer) to join our Network Infrastructure team in the Asia Pacific (APAC) region. This role will focus on driving key milestones for critical backbone infrastructure, particularly with a focus on our network in India. You will work closely with internal teams and external partners to set technical requirements and ensure the on-time and in-spec delivery of critical infrastructure. Network Implementation Engineer Responsibilities: Build and manage a portfolio of fiber infrastructure suppliers to ensure transparency in project management and information flow. Manage fiber acceptance testing and validation for performance characteristics. Collaborate with cross-functional teams to manage metric-driven supplier quarterly business reviews, evaluating in-life performance and opportunities for improvement. Report on key metrics for infrastructure projects: On-time performance, vendor performance, activated services, and financial performance. Collaborate with Network Development Managers to ensure key technical requirements are included during the pre-contract phase. Keep up with technological developments in the telecom wholesale market and position Meta accordingly. Synchronize fiber deployment schedules with fiber acceptance in collaboration with cross-functional teams. Work with data from different systems, build datasets, and create correlations for use across various tools and systems. Identify internal system workflow improvements and define requirements for development enhancements. Travel up to 25% of the time. Minimum Qualifications: BA, BSc, BEng or equivalent in a technical or related field with at least 5 years of relevant experience in network deployment fiber projects. Experience in terrestrial fiber network design and technology. Certification or proven track record in project management techniques and tools (e.g., Project Management Professional). Demonstrated understanding of fiber specs, interpretation of Optical Time-Domain Reflectometry (OTDR) traces, and fiber handover packages. Experience in engaging vendors for network design, planning, and construction, particularly in India. Strong relationship-building and collaboration skills within a cross-functional team. Familiarity with working with data in various tools and ability to structure, clean, and create correlations in data. Willingness and capacity to travel up to 25% of the time. Preferred Qualifications: Experience using scripts (Python, SQL), networking-related software, frameworks, and APIs. Experience with long-haul and metro networks. Proven track record of major deal delivery (at multiple fiber pair scale) and familiarity with permitting and regulatory environments across the APAC region. Understanding of subsea systems and associated fiber technologies. Ability to communicate in one or more regional business languages as the role requires communication with local partners. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented reality and virtual reality to help build the next evolution in social technology. People who choose to build their careers with Meta help shape a future that goes beyond what digital connection makes possible today beyond the constraints of screens, distance, and even the rules of physics. Equal Employment Opportunity: Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. Qualification : BA, BSc, BEng or equivalent in a technical or related field with at least 5 years of relevant experience in network deployment fiber projects.
Head Hr - Fmcg/pharmaceuticals
Crescendo Global
Job Title: HR Head FMCG/Pharmaceuticals/Manufacturing Location: Mumbai Experience: 18+ Years Your Future Employer: A leading organization in the FMCG/Beverage sector, known for its commitment to excellence and innovation in human resource management. What We Are Looking For: We are seeking an experienced HR leader with 18-20 years of expertise in human resource management, talent acquisition, performance management, and compliance. If you have a strong background in FMCG, Pharmaceuticals, or Manufacturing, and a passion for building high-performing teams, we want to hear from you! Key Responsibilities: HR Leadership: Lead and oversee all HR functions within the organization, ensuring alignment with business goals and company culture. Policy Development: Develop and implement comprehensive HR policies and frameworks to enhance organizational effectiveness and employee satisfaction. Talent Management: Drive talent acquisition, retention strategies, and employee engagement initiatives, ensuring the organization attracts and retains top talent. Compliance: Ensure compliance with labour laws, HR best practices, and all regulatory requirements across the organization. Strategic Alignment: Partner with business leaders to align HR strategies with organizational goals, enhancing productivity and fostering a high-performance culture. Compensation & Benefits: Manage compensation, benefits, and performance management systems, ensuring they support talent development and retention. Leadership Development: Facilitate leadership development and training programs to cultivate the next generation of leaders within the organization. Key Requirements: Educational Qualification: Master s Degree in Human Resources or an equivalent qualification. Experience: 18-20 years of experience in HR leadership roles, specifically within FMCG, Pharmaceuticals, or Manufacturing industries. HR Expertise: Strong understanding of HR policies, labour laws, and compliance frameworks. Technical Skills: Proficiency in MS Office and SAP HR modules. Leadership Skills: Exceptional communication, leadership, and negotiation skills, with a proven track record of managing and motivating teams. Stakeholder Management: Experience in handling international stakeholders, ensuring effective collaboration across regions. Efficiency: Ability to work under tight deadlines, driving HR initiatives and strategic goals effectively. Proactive & Strategic: A proactive, strategic thinker with a go-getter attitude and the ability to influence organizational change. What s in It for You: Lead HR strategies in a reputed organization with a dynamic and high-impact role. Competitive compensation and benefits package. Exposure to a fast-paced industry with opportunities for growth. A chance to work closely with top business leaders and drive impactful HR initiatives that shape the future of the organization. Qualification : Masters Degree in Human Resources or an equivalent qualification.
Business Finance Manager
Jupiter Money
At Jupiter, we understand that money is a complex subject that triggers a rollercoaster of emotions. Our mission is to help people improve their relationship with money. We are a financial services platform that leverages technology to provide seamless, user-friendly products related to banking, loans, and investments. Whether it's a savings account, credit cards, investments, or payments, it s all on Jupiter. We simplify banking jargon, offer smart insights based on spending habits, and provide innovative features to help users make sense of their finances. Our Journey So Far Founded in 2019 by Jitendra Gupta, best known for creating Citrus Pay, Jupiter was born from a desire to create a customer-first experience for personal finance. In 2021, when we launched, we had a waitlist of over 100,000 eager users. In just 10 months, we crossed 1 million users. Today, Jupiter serves over 2.8 million happy users. Our Insights feature tracks spending and provides automatic categorization, even for external savings accounts. Our Edge CSB Bank RuPay credit card has received recognition for its transparent design and rewarding experience. Additionally, our No-Penalty SIP and Daily SIP at Rs 10 have made investing accessible to over 100,000 users. At Jupiter, we embrace cutting-edge technology, data analytics, and a diverse, creative team that shares our vision for a more accessible, transparent, and inclusive financial ecosystem. We re now looking for passionate individuals to join us on this journey. Who We re Looking For We are seeking a Business Finance Manager to oversee key financial operations, ensure compliance with regulatory and lender requirements, and drive business financial planning and analysis. The ideal candidate will have strong expertise in managing fundraising activities, MIS reporting, reconciliations, and supporting the organization's financial growth and stability. Roles and Responsibilities MIS & Book Closure: Prepare Management Information System (MIS) reports and ensure timely month/year-end book closure. Lender Compliance: Manage lender covenants, co-lending settlements, and communication with both current and past lenders. Regulatory Compliance: Ensure compliance with RBI regulations and other statutory requirements. Credit Ratings: Maintain and enhance credit ratings through effective agency management. Fund Raising: Lead fundraising activities, prepare financial models, and negotiate terms with investors. Business Finance & Analysis: Conduct budgeting, forecasting, variance analysis, and provide insights to support business decision-making. Reconciliation: Oversee accurate reconciliation of financial data and resolve discrepancies. What s Needed for This Role Qualifications: Bachelor s/Master s degree in Finance or Accounting (CA preferred). Experience: 3+ years of relevant experience in finance and compliance. Skills: Expertise in MIS, financial planning, and regulatory frameworks. Core Strengths: Strong communication, analytical, and leadership skills. Why You Should Work With Us Ownership Mentality: We value individuals who take ownership and see projects through to completion. Problem-Solving: We enjoy tackling meaningful problems and creating solutions that delight our customers. Healthy Conflict & Commitment: We value healthy debate and those who commit to decisions with confidence. Relentless Pursuit of Excellence: We constantly set higher standards and encourage continuous learning, growth, and improvement in a dynamic environment. Our Process At Jupiter, we raise the bar with each hire. Here s an overview of our hiring process: The Intro: Our recruitment team reviews applications to identify the best fit based on skills and past experience. Two-Way Street: An interview with the hiring manager to assess your fit for the role and discuss expectations. Assignments may be given. Culture Fit: We assess if your values align with our company culture, and vice versa. The Offer: If we find that you meet our expectations and align with our values, we will extend an offer. Qualification : Bachelors/Masters degree in Finance or Accounting (CA preferred).
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