Reimbursement Processes Jobs in Mumbai

229 Jobs Found

EP

Customer Support Team Lead

Epaylater

2-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Customer Support Team Lead Experience: 2 5 Years Location: Mumbai Job Summary We are looking for a proactive and experienced Customer Support Team Lead to manage and mentor a team of customer support representatives. The ideal candidate will bring strong leadership capabilities, hands-on support experience, and a commitment to delivering outstanding customer experiences. In this role, you will be responsible for driving team performance, handling escalations, and continuously improving support processes. Key Responsibilities Lead, manage, and motivate a team of Customer Support Representatives to meet service quality and performance targets. Monitor individual and team performance, providing regular coaching, feedback, and performance reviews. Manage escalated customer issues, ensuring timely and effective resolution while maintaining high satisfaction levels. Design and deliver onboarding and ongoing training programs to enhance team skills and product knowledge. Collaborate with cross-functional teams (Product, Operations, and Tech) to improve processes. Track, analyze, and report key support metrics to identify trends, gaps, and opportunities for improvement. Ensure strict adherence to support SLAs, internal policies, and best practices. Qualifications & Skills 2 5 years of experience in Customer Support, with at least 1 year in a Team Lead or supervisory role. Strong communication, leadership, and interpersonal skills. Ability to manage multiple priorities in a fast-paced, customer-centric environment. Excellent problem-solving and decision-making abilities. Hands-on experience with CRM tools and proficiency in Microsoft Office applications. Customer-first mindset with a focus on continuous improvement. This role offers an opportunity to step into a leadership position where you can directly influence customer satisfaction and team success. If you re passionate about people management and customer experience, we d love to have you on our team.

Customer Support Customer Support Full-Time Team lead
RR

Manager-sales Force Effectiveness

Raychem Rpg

15+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Manager - Sales Force Effectiveness (SFE) Location: Mumbai Group Company: RPG Life Sciences About the Role The Sr. Manager - SFE is responsible for driving operational excellence through data-driven insights, automation, and digital tools. This business-critical role ensures real-time KPI analysis, aligns sales activities with corporate goals, and mentors the team to enhance productivity across the organization. Key Responsibilities Strategy, Analytics & Benchmarking Align sales efforts with business objectives, including segmentation, targeting, and call planning. Monitor KPIs to evaluate sales team effectiveness and provide recommendations for improvement. Create MIS reports and dashboards for senior leadership and the PMT to ensure real-time visibility. Prepare IPM audit reports with competitor analysis and ensure EI for all brands exceeds 100% monthly. Provide market reflection summaries and insights on new product introductions. Automation, CRM & Data Quality Manage and optimize CRM platforms to support sales processes and improve productivity. Automate workflows such as call logging, sample tracking, and reporting. Oversee the integration of SFA tools with ERP and BI systems while maintaining data integrity. Train field sales teams on CRM system adoption and lead the optimization of SFA tools. Collaborate with vendors for UI/UX improvements to enhance user experience. Operations & People Leadership Optimize Travel Allowance (TA) and Daily Allowance (DA) submissions to drive a "0-deduction" culture. Provide insights on Continuing Medical Education (CME) expenditures to improve process efficiency. Mentor the SFE team on advanced tools like Excel, Power BI, and Power Query. Work with marketing, IT, and commercial teams to ensure data-driven decision-making. Address operational challenges through hands-on support and team guidance. Skills & Competencies Advanced Analytics: Proficiency in Power BI, Excel (Advanced), and Power Query. SFA Expertise: Mastery of Sales Force Automation platforms and CRM data integration. Leadership: Proven ability to coach teams and drive digital transformation. Analytical Depth: Expertise in KPI tracking, market trend interpretation, and root cause analysis. Qualifications & Experience Education: Bachelor's or Master s degree in Business, Data Analytics, or a related field. Experience: Minimum 15 years in Sales Operations, SFE, or MIS, ideally in pharma or FMCG. Track Record: Proven experience in automation, dashboarding, and team leadership. Success Metrics Timely delivery of accurate dashboards with actionable leadership insights. Measured increase in sales productivity via automation and data visibility. Reduced travel-related expenses and optimized CME processes. Development of a high-performing, continuously learning SFE team. Qualification : Bachelor's or Masters degree in Business, Data Analytics, or a related field

Manager Sales Manager sales Sales Manager Force
RR

Assistant Manager - Group Hr Digital

Raychem Rpg

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Assistant Manager - Group HR Digital Location: Mumbai Group Company: RPG Enterprises Role Summary: As a Champion of Digital Transformation within the Group HR function, you will lead HR technology initiatives, optimize processes, and drive the digitalization of the HR function across RPG Enterprises. Key Responsibilities Provide ongoing support and training to ensure successful adoption and utilization of the HRIS platform across the Group. Identify, evaluate, and manage relationships with vendors offering innovative HR technology solutions. Lead negotiations and contract management with HR technology vendors to ensure cost-effectiveness. Collaborate with stakeholders to standardize HR processes like Payroll, Leave Management, and Performance Management. Integrate AI-powered tools within the RPG TalentOne platform to enhance talent acquisition and management. Leverage AI in predictive analytics for identifying talent trends, skills gaps, and performance insights. Contribute to the TA-TM Center of Excellence (COE) to drive the "Talent First" agenda. Develop reports, dashboards, and analytics to enable senior leadership to make informed, data-driven decisions. Qualifications Proven experience in HR technology implementation and HR tech vendor management. Strong understanding of HR processes including Payroll, Talent Acquisition, and Talent Development. Experience working with HRIS systems and familiarity with AI-powered HR tools. Excellent analytical skills with the ability to translate complex data into actionable insights. Strong communication and stakeholder management skills to work with diverse teams. Passion for innovation and a drive to digitize HR processes. Competencies Project Management: Ability to lead multiple HR technology initiatives and ensure timely execution. Driving Continuous Improvement: Skill in identifying opportunities for process optimization and efficiency. HR Technology Solutions Management: Expertise in evaluating and selecting technology to meet organizational needs. HRIS Administration: Hands-on experience in administering systems, ensuring data accuracy, and system optimization.

Assistant Manager Assistant manager Manager assistant Group manager
FT

Channel Account Manager

Fortinet Technologies

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Channel Account Manager Location: Mumbai Job Category: Channel Account Job Schedule: Full-Time Role Overview We are seeking a Channel Account Manager (CAM) to drive revenue growth and strengthen Fortinet s presence as a global leader in Unified Threat Management. You will manage reseller partnerships at Select and potential SELECT levels, spearhead new business development, and ensure partner enablement and training across the assigned territory. Key Responsibilities Relationship Management: Build and maintain professional relationships with key personnel in assigned Select and potential SELECT accounts. Partner Enablement: Develop and execute training plans to ensure partners are equipped to sell and support Fortinet solutions. Sales Operations: Maintain accurate sales forecasting and update Salesforce regularly, leveraging deep knowledge of the sales cycle to exceed quotas. Strategic Planning: Lead joint partner planning processes, setting mutual objectives, critical milestones, and certification targets. Conflict Resolution: Mitigate channel conflicts through clear communication and adherence to Fortinet channel program guidelines. Network Expansion: Proactively recruit and qualify new partners to drive the adoption of new technologies. Required Skills & Experience Industry Expertise: Proven experience in channel sales and territory management within the networking or security sectors. Business Planning: Experience building integrated business and marketing plans with partners. Channel Knowledge: Strong familiarity with distribution channel models and high-volume mid-market sectors. Execution: Track record in opportunity identification, sales forecasting, and deal closure. Soft Skills: Excellent presentation, interpersonal, and communication skills in English; self-motivated and competitive.

Channel Account Manager Channel manager Account manager
SR

Automation Engineer (rpa)

Shopsense Retail Technologies Private Limited

3+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Automation Engineer (RPA) Experience: 3+ Years Location: Mumbai Employment: Full-Time About Fynd Fynd is India s leading omnichannel platform and a tech pioneer in retail technology, AI, ML, big data, and image editing. We empower over 2,300 brands by providing a unified platform that seamlessly connects online and offline sales, store operations, inventory management, and customer engagement transforming retail experiences across industries. Role Overview We are looking for a skilled Automation Engineer / Implementation Engineer with strong expertise in RPA (UiPath preferred) to design, develop, and deploy workflow automation solutions. The ideal candidate will also leverage AI/ML to optimize processes, working closely with business and IT teams to identify automation opportunities and deliver innovative, efficient solutions that drive operational excellence. Key Responsibilities Collaborate with stakeholders to analyze and document business processes. Identify automation opportunities and integrate AI/ML enhancements where applicable. Design, develop, and maintain RPA workflows using UiPath and similar platforms. Test, debug, and deploy automation and AI/ML solutions ensuring reliability. Integrate automated workflows with existing systems and analytics tools. Provide ongoing support and improvements based on feedback and performance monitoring. Stay updated on RPA, AI, and ML trends, recommending best practices for continuous improvement. Qualifications & Skills Bachelor s degree in Computer Science, IT, Engineering, or related fields. 3+ years of experience in automation engineering or process automation roles. Proficient with RPA tools such as UiPath, Automation Anywhere, etc. Strong programming skills in VB.NET, C#, Python, or similar languages. Familiarity with AI/ML concepts and experience integrating AI/ML into automation workflows. Excellent analytical, problem-solving, and communication skills. Understanding of software development lifecycle and agile methodologies. Experience in system integration is a plus. Preferred RPA certifications. Experience or certifications in AI/ML projects. Background in implementation or consulting roles handling end-to-end automation projects. Growth: Opportunities to learn, innovate, and lead as we expand into new markets and product lines. Flex University: Access to in-house courses and reimbursement for external upskilling programs. Culture: Regular community and team-building events, plus annual celebrations. Wellness: Comprehensive mediclaim covering family, plus access to mental health support for work-life balance. We work from our Mumbai office 5 days a week to foster collaboration and teamwork. Join us to make a real impact in a dynamic, innovative environment! Qualification : Bachelors degree in Computer Science, IT, Engineering, or related fields

Automation Engineer Automation engineer Rpa Rpa engineer
MF

Senior Executive Human Resources & Administration

Mahindra First Choice

3-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Senior Executive Human Resources & Administration Location: Mumbai Department: HR & Office Administration Experience: 3 5 Years Qualification: Bachelor s Degree (any discipline) Key Objective of the Role We re looking for a detail-oriented and proactive Senior Executive HR & Administration to manage day-to-day office operations, employee services, travel coordination, and administrative support. This role is pivotal in ensuring smooth internal operations and employee satisfaction through efficient handling of HR and admin functions. Key Responsibilities Office & Facility Management Oversee general office operations and vendor coordination. Manage facility services including support staff, housekeeping, cafeteria, and soft services. Coordinate vendor bills processing and liaise with the finance team for timely payments and provisions. Employee Support & Benefits Handle travel-related queries and employee reimbursements. Administer Group Medical Cover (GMC), Group Term Life (GTL), and Group Personal Accident (GPA) policies. Ensure timely addition and deletion of employees from insurance policies every month. Travel & Logistics Manage travel arrangements and logistics for employees (both indoor & outdoor activities). Ensure smooth coordination for team offsites, client meetings, or relocation support. Role Requirements Educational Qualification Bachelor s degree in any discipline. Experience 3 to 5 years of relevant experience in HR operations and office administration. Technical Competencies Proficiency in Microsoft Office Suite, especially Excel and PowerPoint. Familiarity with internal HR tools or systems is a plus. Soft Skills & Behavioral Competencies Strong communication and interpersonal skills. Ability to multitask and manage multiple stakeholders efficiently. Highly organized with attention to detail. A proactive, service-oriented mindset with customer obsession at the core. At Sociowash, we re more than an agency we're a community of creators, collaborators, and doers. If you're passionate about people, processes, and problem-solving, and love keeping things running smoothly behind the scenes, this is the perfect place for you. Think you're a great fit? Apply now and let s grow together! Qualification : Bachelors degree in any discipline

Senior Executive Senior executive Human Human Executive
SM

Senior Manager- Data Analytics

Sbi Mutual Fund

10-12 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Senior Manager Data Analytics Department: PDM Strategy & International Business Base Location: Mumbai Reporting To: Head Strategy & Analytics / Senior Leadership Team Experience Required: 10 12 Years (Relevant experience in BI, data analytics, and team management) Qualification: Bachelor's or Master s Degree in Computer Science, Data Engineering, or related field Role Overview: The Senior Manager Data Analytics will lead end-to-end Business Intelligence (BI) initiatives, with a focus on building a robust and scalable reporting platform using Power BI and the MSBI stack. The role requires deep expertise in data visualization, team leadership, ETL development, and data architecture design. This position plays a key strategic role in transforming how data is used across the organization empowering faster, data-driven decisions across functions like Sales, Investments, Risk, Compliance, and HR. Key Responsibilities: 1. BI Project Delivery & Visualization Lead and ensure timely execution of BI and data analytics projects. Deliver actionable, real-time dashboards and reports for internal business teams. Transform existing Power BI platform into a world-class analytics and visualization hub. Create dashboards that are intuitive, engaging, and built for decision support. 2. Stakeholder Engagement & Strategy Alignment Collaborate with senior leadership and functional heads to understand business problems and convert them into analytical models and reporting tools. Serve as a thought partner and SME for business users across the SBIFM landscape. Present visualizations and insights to senior stakeholders to influence strategy. 3. Team Management Lead, mentor, and manage a team of 15 20 developers and analysts focused on MSBI and Power BI. Oversee day-to-day development tasks, performance reviews, and upskilling initiatives. Foster a data-driven culture and best practices in dashboard design and reporting. 4. Data Architecture & Engineering Design and optimize backend architecture for scalability and agility using ETL tools and data warehousing techniques. Ensure strong data governance, security, and quality standards across reporting systems. Implement real-time data pipelines and integration with cloud technologies such as Azure and Snowflake (desirable). 5. Cross-Functional Collaboration Work closely with multiple departments: Sales, Operations, Finance, Compliance, Risk, and HR. Drive continuous improvement in data access, quality, and utility for all functions. Create and maintain a centralized reporting infrastructure aligned with enterprise data strategy. 6. Business Impact & Decision Support Enable smarter and faster decision-making by delivering meaningful insights. Drive revenue growth and deal conversions through better business intelligence. Support predictive analytics, customer segmentation, and performance dashboards. Mandatory Technical Skills: MSBI Stack (SSIS, SSRS, SSAS) Power BI Advanced Dashboarding and Visualization ETL Development Tools Experience with report automation, KPI frameworks, and interactive dashboards Desirable Technical Skills: SQL Programming & Data Modeling Cloud Data Platforms: Azure, Databricks, Snowflake Familiarity with data lake concepts, CI/CD pipelines, and DevOps for data analytics Key Competencies: Leadership & Team Building Strong ability to manage cross-functional data teams Business Acumen Ability to understand and align data solutions to business strategy Communication Strong presentation and stakeholder management skills Analytical Thinking Problem-solving mindset with attention to data accuracy Project Management Ability to handle multiple projects in an agile environment Job Summary: The Senior Manager Data Analytics is a strategic leadership role focused on building and managing a robust data reporting ecosystem within SBIFM. This role blends technical expertise with business intelligence to deliver impactful analytics, drive operational efficiency, and support senior leadership in data-driven decision-making. A critical enabler of growth and innovation, this position is ideal for a high-performing individual who thrives at the intersection of technology, data, and business. Qualification : Bachelor's or Masters Degree in Computer Science, Data Engineering, or related field

Senior Manager Senior manager Data Data Manager
QR

Data Integration Specialist - Python

Qube Research And Technologies

2+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Data Integration Specialist Python Location: Mumbai Company: Qube Research & Technologies (QRT) Job Type: Full-Time About QRT Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across all major liquid asset classes. We are a technology-first, data-driven firm, combining deep domain expertise with advanced research and innovative tools to solve complex challenges. Our collaborative culture fuels continuous innovation and a shared commitment to delivering exceptional performance. Your Role at QRT As a Data Integration Specialist, your core mission is to manage and optimize the vast array of datasets that power QRT s research and trading platforms. You will work at the intersection of data engineering and financial markets, ensuring that structured and unstructured data from diverse sources is accessible, reliable, and efficiently integrated. Key Responsibilities Data Pipeline Management: Design, implement, and maintain robust data ingestion and integration pipelines for large-scale financial and alternative datasets. API Development: Contribute to the design and implementation of QRT s internal data store and its API for consumption by research and trading systems. Data Monitoring: Proactively monitor data health and the performance of fetching processes to ensure data quality and availability. Alternative Data Integration: Identify, onboard, and normalize non-traditional datasets into QRT s ecosystem for alpha discovery and research. User Support: Act as a point of contact for quantitative researchers and traders regarding data access, integrity, and customization needs. Required Experience & Skills Experience: 2 10+ years of relevant experience in data engineering, data integration, or financial data operations. Programming: Advanced proficiency in Python is mandatory. Experience or familiarity with C#, Rust, or JavaScript is a plus. Data Handling: Proven experience working with large-scale structured and unstructured datasets. Exposure to modern data technologies including data lakes, data mesh, or cloud-based data platforms. Finance Domain: Experience with financial instruments, market data feeds, and major data vendors (e.g., Bloomberg, Refinitiv) is advantageous. Soft Skills: Strong problem-solving and analytical skills. Ability to work independently and collaboratively in a global, fast-paced environment. Excellent English communication skills, both written and verbal. Nice to Have Prior experience in a quantitative research or trading-focused organization. Familiarity with data modeling, ETL frameworks, or real-time data streaming. What QRT Offers Work in a cutting-edge technical environment at the forefront of quantitative finance. Exposure to a diverse range of global financial data and complex integration challenges. A collaborative, intellectually rigorous culture that values innovation and continuous learning. Competitive compensation and benefits. Support for professional development, work-life balance, and diversity and inclusion.

Data Integration Data Integration Specialist Data specialist
QR

Quantitative Researcher

Qube Research And Technologies

Fresher | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Quantitative Researcher Location: Mumbai Company: Qube Research & Technologies (QRT) Job Type: Full-Time Your Future Role at QRT As a Quantitative Researcher, your primary objective will be to develop high-quality predictive signals by analyzing large and diverse datasets to identify statistical patterns and trading opportunities. You will collaborate closely with fellow researchers to share methodologies, data sets, and results, contributing to the continuous improvement of QRT s global execution platform. Monitoring and refining model performance over time will be key to maintaining the effectiveness of your strategies. Key Responsibilities Develop and validate predictive signals using advanced quantitative techniques. Analyze large datasets across multiple time frames to uncover meaningful patterns and opportunities. Collaborate with other researchers to share insights, methodologies, and datasets. Implement trading signals and integrate relevant datasets within QRT s execution platform. Continuously monitor signal behavior and model performance, making improvements as needed. Your Present Skillset Advanced degree in a quantitative discipline such as Data Science, Statistics, Mathematics, Physics, Engineering, or a related field. Proficiency in at least one programming language commonly used in quantitative research (e.g., Python, R, Matlab, C++, C#). Strong foundation in statistics, machine learning, NLP, or AI techniques is an advantage. Experience working with large datasets and conducting analysis across multiple time frames is a plus. Ability to multitask effectively in a fast-paced environment while maintaining attention to detail. Intellectual curiosity and a passion for solving complex problems by exploring new data sources and innovative methods. Capacity to work autonomously while contributing positively within a collaborative team environment.

Quantitative Researcher Quantitative researcher Full Time Full-Time
QR

Quantitative Researcher - Macro

Qube Research And Technologies

3+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Quantitative Researcher Macro Location: Mumbai Company: Qube Research & Technologies (QRT) Job Type: Full-Time About QRT QRT is a global quantitative and systematic investment manager operating across all liquid asset classes worldwide. We leverage technology, data, and research combined with trading expertise to solve complex challenges and generate high-quality returns for our investors. Our culture of innovation and collaboration drives our ambition to remain at the forefront of quantitative investing. Your Future Role within QRT As a Quantitative Researcher specializing in Macro strategies, you will lead the end-to-end research process from signal generation through implementation. Your primary goal will be to develop high-quality predictive signals by analyzing large and diverse macroeconomic datasets, identifying statistical patterns and investment opportunities. You will collaborate globally with researchers, data scientists, technologists, and traders to share methodologies and improve strategy performance over time. Key Responsibilities Lead full-cycle strategy research: signal generation, testing, implementation, and ongoing monitoring. Analyze large, diverse datasets to identify meaningful macroeconomic statistical patterns and opportunities. Collaborate and communicate research results, data sets, and processes with global teams. Integrate signals and datasets into QRT s global execution platform. Continuously track and optimize model performance within your strategies. Your Present Skillset Minimum 3 years of relevant experience with a proven track record in systematic strategy development. Advanced degree in a quantitative field such as Data Science, Statistics, Mathematics, Physics, Engineering, or related disciplines. Strong knowledge of statistics, machine learning, NLP, or AI techniques is advantageous. Proficiency in at least one major programming language (Python, R, Matlab, C++, C#). Experience analyzing large datasets across multiple time frames is a plus. Ability to multitask and maintain high attention to detail in a fast-paced environment. Intellectual curiosity and problem-solving mindset to explore new data sources and innovative research processes. Ability to work independently while contributing effectively within a collaborative global team. Excellent communication skills to engage with technologists, data scientists, and traders worldwide. Equal opportunity employer fostering a diverse and inclusive workplace. Empowering employees to work openly and respectfully for collective success. Comprehensive programs supporting healthy work-life balance alongside professional growth.

Quantitative Researcher Quantitative researcher Full Time Full-Time
BC

Finance & Power Bi Analyst

Blenheim Chalcot It Services India Pvt. Ltd.

3+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Finance & Power BI Analyst

Finance Power Bi Power BI Analyst
CG

Team Manager - Reconciliation and Invoicing

Crescendo Global

7+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Title: Team Manager - Reconciliation and Invoicing Location: Pune, Maharashtra Experience: 7+ Years Summary: Your Future Employer: Join a renowned insurance services organization known for financial precision, operational excellence, and a collaborative work culture. Work with a dynamic team that thrives on accountability, process optimization, and client satisfaction. Key Responsibilities: Team Leadership: Lead and mentor a team of finance professionals responsible for daily reconciliation, ledger validations, and matching exercises, ensuring high performance and continuous improvement. Invoicing Management: Oversee the end-to-end invoicing lifecycle, ensuring accuracy and timely coordination with clients and insurers to meet deadlines and expectations. Account Audits & Discrepancies: Perform audits, manage accounts receivable discrepancies, and establish clearance protocols that align with financial standards and regulatory requirements. Process Optimization: Drive process improvements and implement accounting best practices to enhance operational accuracy, efficiency, and alignment with organizational goals. Cross-Functional Collaboration: Collaborate with underwriters, brokers, internal departments, and regulatory bodies to streamline operations, enhance workflows, and ensure compliance with all applicable regulations. Key Requirements: Experience: Minimum of 7 years of experience in financial reconciliation and invoicing, preferably within the insurance domain. Team Management: Proven experience in leading, coaching, and motivating high-performing teams, with a focus on building strong relationships and achieving team goals. Accounting Knowledge: Strong knowledge of accounting standards, brokerage accounting, and financial audit processes. Communication Skills: Excellent interpersonal, written, and verbal communication skills to engage with stakeholders at all levels. Technical Proficiency: Proficiency in MS Excel and financial reporting tools for accurate and efficient reporting and analysis. What s in it for You: Lead and shape a dynamic finance team within a reputable organization. Play a high-impact role with visibility across departments and senior leadership, driving key initiatives and improvements. Be part of an organization that values operational excellence and client satisfaction, offering ample room for career growth and leadership development.

Team Manager Team manager Reconciliation Invoicing
IF

Analyst- Enterprise, Network & Reconciliation

Idfc First Bank

2-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Requirements Role/Job Title: Analyst- Enterprise, Network & Reconciliation Function/ Department: Retail Banking Operations - Centralised Control Unit Job purpose: As part of the Retail Operations team, individuals must be well versed with the various digital products and the process defined by regulator & network and should have experience in managing the reconciliation processes. Roles & Responsibilities: Candidate should have prior experience in handling the channel reconciliation/digital banking processes. The candidate should be well versed with the various digital products and the process defined by regulator & network. The candidate should have strong interaction, communication skills to liaison with vendor support/network/peers and good inter person skills to communicate & interact with senior management. The candidate should be well versed with Network provided system as well as expertise in MS office. Good Vendor Management skills in terms of managing third party vendors is required. Managerial & Leadership Responsibilities: The candidate should have experience in managing the reconciliation processes. The candidate should have detailed knowledge of the processes. Key Success Metrics: Subject Matter Expertise in performing the Reconciliation. Subject Matter expert on Network system. Education Qualification: Graduation: Any Post-graduation: Any Experience: 2 to 5 Years of experience.

Analyst Enterprise Network Network Analyst Enterprise Network
SY

Back Office & Accounting

Synechron

3-7 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job Description: We are seeking a Murex Back Office Specialist with 3 to 7 years of experience, specializing in back-office processes and accounting issues. The ideal candidate will possess a deep understanding of the Murex platform, particularly in the Back Office (BO) stream, and will be an expert in managing post-trade processes, deal validation, nostro settlements, and accounting. As a Murex Back Office Specialist, you will handle the day-to-day operations related to the back office and accounting, ensuring that all processes are executed accurately and efficiently. Responsibilities: Back Office & Accounting Management: Handle back-office and accounting issues, including change requests. Provide support in managing workflow handling, OSP rights, and usage for various asset classes. Oversee nostro settlements, deal validation, and accounting in the Murex platform. Business Requirements & Documentation: Prepare business requirement documents and manage developers for changes. Design layouts and pricing templates based on gathered requirements. Implement necessary changes to the system and prepare for testing. Testing & Issue Resolution: Conduct test case executions and manage user testing. Troubleshoot/debug issues, explain them to stakeholders, and implement fixes. Asset Classes & Configuration: Experience in handling accounting configurations in Murex. Support in the development of OSP, settlement instructions, and accounting configurations for different products. Reporting & Documentation: Generate reports and leverage OSP, static data, and deal bookings for testing. Provide support for document generation, swift/RTGS settlements, and post-trade workflows. Technical Skills & Qualifications: Capital Markets Knowledge: Strong understanding of capital markets and the post-trade life cycle. Murex BO Stream Knowledge: Experience with Murex BO stream, particularly dealing with deal validation, cashflow position monitoring, nostro settlements, accounting, and OSP handling. SQL & Mx-Excel: Proficiency in SQL and Mx-Excel for analysis, troubleshooting, and reporting. Post-Trade Rules & Configuration: Experience with post-trade rules, document generation, and settlement configurations in Murex. Experience in Asset Classes: Exposure to major asset classes and knowledge of how Murex handles these processes throughout the trade life cycle. Experience: 3 to 7 years of hands-on experience working with Murex, specifically in back-office processes. Strong understanding of settlements, accounting, and configuration management in the Murex environment. Proficient in developing OSP, settlement instructions, and accounting configurations for various asset classes. Synechron s Diversity & Inclusion Statement: Diversity and Inclusion are at the heart of Synechron's culture. We strongly believe that a diverse workforce fosters stronger businesses and an environment where everyone can excel. We are an equal-opportunity employer and encourage applicants from diverse backgrounds, ethnicities, genders, sexual orientations, religions, and abilities to apply. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures that we create an inclusive environment that fosters equality for all.

Office Back office Accounting Office accounting Full-Time
BL

Marketing Operations, Analyst

Blackrock

3+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

About This Role Business Unit Overview: The Marketing and Sales Operations (MSO) team is a key part of the US Wealth Advisory business. We partner with various teams, including Product Marketing, EII, Retirement, and Global Marketing. Our support model is centered around a Digital First mentality, enabling a scaled digital experience through the following offerings: Marketing Material Development and Updates Content Delivery & Management Reporting & Oversight Sales Support & Miscellaneous Web Publishing Job Purpose/Background: We are looking for an organized, detail-oriented, and enthusiastic communicator to help create, improve, and maintain content on market trends, portfolio construction, and practice management. This role will focus on the creation, improvement, maintenance, and publication of content across various media formats, including PowerPoint presentations, print/PDF documents, website content, web articles, and tools. The individual will collaborate closely with data providers, marketing, compliance, design, and web publishing teams to manage a robust content suite and ensure its effective delivery to BlackRock Sales, advisors, and end clients. The candidate will be able to manage multiple simultaneous projects, ensuring timely completion, while keeping an eye on the design and quality of content. Key Responsibilities: Create, Update, and Maintain Content: Sourcing and updating data, collaborating with design, working with the legal team for review/approval, and uploading content to websites and other dissemination platforms. Content Management: Monitor and manage content across platforms to ensure it is up-to-date, orderable, and available on both internal and external websites, and approved by partner firms. Website and Web Page Updates: Partner with the broader team and web publishing to enhance and execute updates to team web pages, including direct publication of small changes. Automation Tools: Use automation tools to assist in updating content and distributing it across relevant channels. Timely Delivery: Ensure all tasks are completed on time with high accuracy, meeting deadlines and managing workload efficiently. Process Improvement: Evaluate systems, processes, and procedures to identify inefficiencies and make recommendations for improvement. Collaboration: Assist with ad-hoc projects and work independently when required, while also assisting team members as needed. Qualifications: Educational Background: MBA or Bachelor s degree in Marketing, Finance, Communications, or Journalism. Technical Skills: Experience with Adobe Creative Suite, Power BI, VBA, SQL, Data Analytics, and CMS tools (e.g., TeamSite) is a plus. Industry Knowledge: 3+ years of experience in the investment/asset management industry is a plus. Familiarity with the growing demand for alternative investments and their role in diversifying against traditional fixed-income securities is beneficial. Skills and Competencies: Team Player: Excellent attitude with attention to detail, strong verbal/written communication skills, and the ability to collaborate with internal and external partners at all levels. Tech-Savvy: Eager to harness new techniques and tools to improve workflows, especially in reporting and content delivery. Adaptability: Comfortable with change and fast-paced, rapidly evolving work environments. Time Management: Highly organized with strong focus on meeting deadlines and managing multiple priorities. Data Integrity: Values the importance of quality data and strives to maintain its accuracy in all systems. Critical Thinking: Strong problem-solving skills and the ability to think critically when facing challenges. Flexible Shift Timings: Open to flexible work hours, as required. Our Benefits To help you stay energized, engaged, and inspired, we offer a wide range of benefits, including: Strong Retirement Plan Tuition Reimbursement Comprehensive Healthcare Support for Working Parents Flexible Time Off (FTO) to relax, recharge, and be there for the people you care about. If you're a self-motivated individual with a passion for content creation and management, and you're looking for a collaborative environment where you can make a significant impact, this role at BlackRock may be the perfect opportunity for you. Qualification : MBA or Bachelors degree in Marketing, Finance, Communications, or Journalism.

marketing Operations Marketing operations Analyst Marketing Analyst
BL

Client Experience Associate

Blackrock

5+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job description About this role Team Overview The role sits in AladdinServicewithin Aladdin Client Business, which is a centralized group whoare responsible forsupporting Aladdin clients and BlackRock Internal user services that covers Aladdin data of fixed income, equity, and alternatives products. The chapter helps our clients and portfolio managers better understand their portfolio exposures, strategy, and risk &returns. Every day, the AladdinService team tackles the hardest, most sophisticated analytical problems in FinTech. Weutilizeour in-depth understanding of Aladdin, our clients businesses, and the investment management process to provide exceptional client service to our rapidly growing, global client base. We all come from varied educational backgrounds, bring unique skills and experiences to the table, but share a serious passion for solving tough problems for our clients, adding value to their business and keeping our clients happy. In addition, the team works with Business, Technology and Aladdin Data partners to extend and evolve the data platform.This team is a fast paced and exciting environment with team members who all share a curiosity about Finance and Technology. Role Responsibility Have a good understanding of Fixed Income, Equity, Derivatives and Alternatives products and how they are modeled and traded in Aladdin. Use technical skills to ensure the accuracy of large analytical data sets, automate processes with scripts and macros and efficiently query information from a vast database. Exhibit attention to detail when quality checking Green Package analytics and be accountable for thetimelydelivery of reports to our clientsin accordance withService Level Agreements. Engage in meetings with end-users of Aladdin from all levels within the company from Portfolio and Risk Managers to Operations teamsand alsowith our external Clients. Support client/user requests related to the Aladdin analytics. Be a Student of the Markets by following the global markets daily to understand how macro-economic factors can affectthe analyticsand portfolios management s risk and investment decisions. Project work: engaging with other internal teams to think creatively and deliver innovative solutions to our sophisticated client demands. Show desire to work in a constantly evolving,changingand challenging environment. Experience 5+ years in financial or technology industry Excellent problem-solving and critical-thinking skills and an ability toidentifyproblems, design and articulate solutions and implement change. Knowledge of financial products in Fixed Income, Equities and Derivatives, and familiarity with Risk analytics such as Durations, Spread, Beta andVaRwould be an advantage. Excellent communication and presentation skills in bothSpanishand English. Mustpossessstrong verbal and written communication skills and be able to develop good working relationships with partners. Technical skills (SQL, UNIX, Python and PERL) are preferred but not necessary. Must be detail orientated,possessinitiativeand work well under pressure. Degreein Finance, Engineering or Technology would be preferred. Given that the nature of this role is Finance and Technology (FinTech) centric, we would like candidates whodemonstratean interest in learning these aspects of the job. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

Client Experience Client Experience Associate Client Associate
BL

Accounting Product Tester

Blackrock

3-7 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Job description About this role About this Role At the heart of BlackRock, the largest investment management firm in the world, is the Aladdin Product team. Being a member of Aladdin Product means working with the industry s thought leaders to build innovative and forward-looking products that shape the financial markets. We build next-generation technology that changes the way global investment firms manage their investments. Sitting at the intersection of business and technology, Product Managers work closely with Aladdin developers and other stakeholders to innovate, conceptualize, design and pilot new capabilities to simplify our clients biggest problems. As a Product Manager passionate about Aladdin Accounting, you will be responsible for leading, managing, and executing on our product vision. About Aladdin & Aladdin Accounting Aladdin is our operating platform to manage financial portfolios. It unites client data, operators, and technology needed to manage transactions in real time through every step of the investment process. Aladdin exists so that every financial professional can understand investment decisions and act with clarity. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform to power informed decision-making. Aladdin Accounting extends the scope of Aladdin, providing our clients a single, front-to-back investment platform with comprehensive investment accounting. The platform builds a connective tissue for thousands of users investing worldwide. Key Responsibilities: Define best practices for investment accounting processing Communicate accounting concepts to internal and external (client) stakeholders Work closely with Aladdin Accounting and product build teams to efficiently build workflows Analyze and research accounting data, working with partner teams to mitigate client challenges Explain accounting calculations to internal and external stakeholders Configure and establish system elections, client ledgers, and accounting elections Lead with a data driven mindset that tracks and measures usage and metrics to advise product strategy and deployment strategy Be a market structure expert - stay attuned and be ahead of industry, market, and technology trends to build opportunities for BlackRock and better serve our clients Desired Qualifications: 3-7 years of work experience in the financial services industry, Chartered Accountant (CA) is a plus Full professional proficiency in written/spoken English Experience with a variety of accounting standards (e.g., IFRS, US GAAP, Local GAAPs) as they pertain to investment accounting Experience using OMS / Accounting systems and/or successful track record in technology implementations of investment software Experience with accounting processes including reconciliation, ledger/trial balances, income analysis, accounting elections or accountinginterfaces/reporting. Deep understanding of asset classes (Securities, Alternatives, Mortgage Loans, or Derivatives) Well-organized with the ability to prioritize with a hands-on approach, ability to schedule and manage tasks effectively, conflict resolution, problem solving, risk management Familiarity with product and software development lifecycles is a plus Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment the one we make in our employees. It s why we re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

Accounting Product tester Full-Time Accounting Product Tester Quality Assurance
TI

Product Development And Commercialization

Texperts India

3-6 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role Definition: The CNCC Commercialization Specialist will be responsible for the commercialization of products created by the creation team and other selected technical & functional textile products, thereby driving revenue growth. The role also involves facilitating product ideation by identifying market trends and new product opportunities for the creation team. Key Responsibilities: CNCC Commercialization (Lead Generation, Revenue Growth & Product Identification) 1. Develop and Implement Marketing Strategies: Define and execute a marketing strategy for each product based on application, segment, and region to generate quality leads. 2. Monitor and Optimize Strategies: Continuously track the effectiveness of marketing strategies based on lead quality and quantity. Modify marketing plans and content as required to meet lead generation goals. 3. Convert Leads to Revenue: Engage with potential clients and convert leads into business, ensuring revenue targets for each product are met. 4. Identify New Product Development Opportunities: Identify new product opportunities (NDPs) during customer interactions and share them with the creation team. Encourage the internal sales team to contribute to ongoing product ideation and development. Qualification : B.Tech / M.Tech In Textile

Development Product Development Full-Time Product Development and Commercialization Product Lifecycle Management (PLM)
TF

Manager, Procurement - Ems

Thermo Fisher Scientific

3-5 Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role Overview As the Manager, Procurement - EMS (Electronics Manufacturing Services), you will be a key leader within the APAC procurement organization. You will manage and implement category strategies, optimize supplier relationships, and drive sourcing initiatives across multiple sites in India. Your role will directly contribute to achieving cost savings, improving operational efficiency, and fostering supplier innovation. Key Responsibilities Strategic Category Management Develop and execute 3 to 5-year sourcing strategies for level 2/3 categories, ensuring alignment with business goals. Identify and onboard preferred suppliers globally to meet evolving business needs. Drive supplier rationalization, ensuring a streamlined and effective supplier base. Leverage market intelligence to continuously refine category strategies. Sourcing and Supplier Management Lead supplier qualification, selection, implementation, and performance management. Collaborate with site and division procurement teams to enhance supplier performance. Foster strong supplier relationships to drive innovation and long-term value. Ensure compliance with regulatory requirements, sustainability goals, and risk mitigation strategies. Operational Excellence Champion the use of eSourcing, Spend Visibility, and P2P tools to streamline procurement operations. Monitor and report on key performance indicators, including savings, supplier performance, and category compliance. Drive continuous improvement through structured Category Management processes and initiatives. Leadership and Collaboration Collaborate with cross-functional teams to align category strategies with broader organizational objectives. Act as a key communication bridge between suppliers and internal stakeholders. Lead business requirement gathering for category planning and maintain alignment with internal partners. Promote a culture of collaboration, innovation, and best-in-class procurement practices. Qualifications Educational Background Bachelor's degree in Business, Engineering, or a related field; Master's degree preferred. Experience 7+ years of procurement or sourcing experience in a large matrixed organization, with at least 3 years managing EMS suppliers. Demonstrated expertise in strategic sourcing, supplier negotiations, and category management. Experience with global supply chains and cross-regional sourcing strategies. Skills and Competencies Strong leadership and stakeholder management skills. Proficiency in procurement tools (e.g., SAP, eSourcing platforms). Excellent analytical, problem-solving, and decision-making abilities. Exceptional communication and presentation skills. Knowledge of sustainability, risk management, and business continuity practices in procurement.

Manager Procurement Procurement manager Ems Full-Time
DG

Data Scientist

Datamatics Global Services Limited

7+ Years | Not Disclosed | Mumbai, Maharashtra, India | Full-time

Role Summary We are currently seeking a talented Data Scientist specializing in Campaign Effectiveness Analysis to join our dynamic team. The ideal candidate will be instrumental in advanced modeling, twinning, imputation, and analytics, focusing on supporting Campaign Effectiveness accounts and projects. Key Responsibilities Conduct causal inference, including hierarchical modeling, difference-in-differences, and using controls, with expertise in longitudinal design. Apply Machine Learning skills for imputation and quick drivers analyses. Familiarity with Campaign Effectiveness data and database, including an understanding of the unique methodologies required for this design. Execute modeling tasks in R for complex analyses. Utilize SPSS for ad hoc exploratory data analysis. Proficient in SQL for data retrieval, manipulation, and database creation across multiple studies. Perform static annual norms calculations efficiently, with knowledge of post-curve completion code. Contribute to institutional knowledge regarding normative standards, cleanup processes, and consequences. Execute data pulls for curves using SQL, ensuring alignment with normative standards. Manage years of curves in an R-based application involving thousands of curves. Join curves to an adjustment file through modeling. Conduct all procedures and cleaning in R, recognizing the time-intensive nature of replicating processes. Qualifications Education: Bachelor s or advanced degree in Data Science, Statistics, Computer Science, or related field. Competencies Desired Proven experience as a Data Scientist, preferably in Campaign Effectiveness or Market Research domain. Expertise in causal inference, machine learning, and SQL. Proficiency in advanced R program for modeling and analytics. Experience with SPSS for data exploration. Strong understanding of data governance and database management. Qualification : Bachelors or advanced degree in Data Science, Statistics, Computer Science, or related field.

Data Scientist Data scientist Full-Time Machine Learning

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