Remote Access Jobs in Bengaluru

IT Systems Administrator Location: Bengaluru Work Type: Full-Time About Postman Postman is the world s leading API platform, used by over 40 million developers and 500,000 organizations, including 98% of the Fortune 500. We simplify every step of the API lifecycle, enabling teams to create better APIs, faster. Founded in Bengaluru, Postman is headquartered in San Francisco, with offices in Boston, New York, and Bengaluru. We are privately held, backed by Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. The Opportunity We are seeking a highly skilled IT Systems Administrator to support and scale Postman s global IT infrastructure. You will be on the front lines of IT support, providing world-class technical assistance to Postmanauts across departments and time zones. This role requires strong troubleshooting skills, technical expertise, and excellent communication, with the ability to work independently and collaboratively. The IT Systems Administrator will be responsible for endpoint management, workstation setup, software deployment, and identity/access management, ensuring Postman s IT operations run smoothly. Key Responsibilities Provide on-site and remote IT support, including onboarding, software installation, hardware setup, and system configuration. Troubleshoot and resolve technical issues efficiently, coordinating with other engineers or third-party vendors as needed. Administer and optimize enterprise applications for productivity and collaboration (GSuite, Zoom, Slack, Atlassian, Okta). Create and maintain knowledge base articles and self-service documentation. Manage account lifecycle: onboarding new hires, configuring applications, and deactivating accounts as needed. Design and implement scalable identity and access management (IAM) solutions. Ensure SLAs are met in alignment with workload volumes and operational goals. Conduct research to identify technical and business solutions and deploy them into production infrastructure. Collaborate with IT leadership to propose new services and solutions that enhance productivity and efficiency. About You 3 5 years of experience with productivity and collaboration tools. Strong knowledge of SaaS applications, including GSuite, Okta, Slack, Jamf, Intune, Mac OS, and Windows OS. Experience with ITSM tools such as Jira, ServiceNow, or equivalent. Strong troubleshooting skills and ability to conduct in-depth technical research. Excellent time management and organizational skills; able to prioritize multiple requests effectively. Highly self-motivated, proactive, and capable of working independently. Passion for learning and growing within the IT domain. Flexible hybrid work model (3 days in-office) with a collaborative team environment. Full medical coverage, flexible PTO, wellness reimbursement, and monthly lunch stipend. Wellness programs, team-building events, and donation-matching initiatives. An inclusive, growth-oriented culture where every team member can thrive. Our Values Curiosity: Explore and innovate boldly. Transparency: Communicate openly about successes and challenges. Focus: Deliver results aligned with Postman s vision. Inclusion: Every voice matters. Excellence: Strive for the best products and experiences.

Manager, Go-To-Market Technology Support Operations Location: Bengaluru Department: Business Technology Experience: 7+ Years (3+ Years in Team Management) Employment Type: Full-Time About Okta Okta is The World s Identity Company. We empower everyone to securely use any technology, on any device, from anywhere. Our Okta and Auth0 platforms offer secure access, authentication, and automation placing identity at the center of digital transformation and enterprise growth. At Okta, we celebrate diverse backgrounds and experiences. We aren t looking for a perfect fit we re looking for lifelong learners and collaborative builders who bring unique value to our mission. The Team You ll join the Go-To-Market Technology (GTM) group, a core part of Okta s Technology, Data & Intelligence (TDI) organization. Our vision: drive clarity, collaboration, and accountability across the business while enabling Okta s scale and growth. The Opportunity We re seeking a Manager to lead the Support Operations team within GTM Technology. This role is responsible for managing a team of Business Application Administrators who oversee and support Okta s GTM systems primarily Salesforce and integrated applications such as ServiceNow. You ll drive operational excellence, oversee capacity and team development, collaborate cross-functionally, and shape how we support and optimize business applications across global teams. This role requires strong technical know-how of the Salesforce ecosystem, a mindset for process improvement, and a passion for team leadership. Key Responsibilities Leadership & Talent Development Build, motivate, and lead a high-performing team of application administrators. Hire, mentor, and retain top talent through coaching and career planning. Provide direction and remove roadblocks to help your team succeed. Foster a culture of learning, ownership, and continuous improvement. Performance Management Define and track KPIs and team SLAs with a data-driven approach. Manage team resource allocation and adjust capacity as business needs shift. Identify skill gaps and build plans to address them through training and hiring. Cross-Functional Collaboration Partner with Technology, Data & Intelligence, Security, and Compliance teams to align on goals and incident handling. Refine escalation processes for a smooth support experience across teams. Enable seamless knowledge transfer and system supportability. Documentation & Automation Lead the Knowledge Centered Service (KCS) program to scale AI-driven incident resolution. Standardize and document team operational processes to ensure consistency. Security & Compliance Ensure all Salesforce and GTM-related systems adhere to compliance standards such as SOX. Collaborate with security teams on audits and mitigation of any vulnerabilities. Innovation Culture Encourage your team to explore new Salesforce, AI, and automation features. Promote participation in hackathons, Fix-It Days, and other internal innovation initiatives. Required Skills & Experience 7+ years of experience in IT or Business Systems, with 3+ years in people management. Strong expertise in the Salesforce ecosystem and enterprise SaaS tools like ServiceNow, Jira, Confluence, GitHub, etc. Experience in a global or multi-location work environment. Deep understanding of compliance (e.g., SOX) and security standards for enterprise applications. Proven track record of driving team innovation and embedding modern tools or practices. Excellent interpersonal and executive-level communication skills. Strong organizational, time management, and stakeholder alignment capabilities. Ability to remain resilient under pressure and maintain focus on team and business outcomes. High Impact: Drive global support operations for a critical business tech stack. Empowered Leadership: Build and lead a team in a dynamic, growing organization. Growth & Learning: Opportunities for continuous development in technology, leadership, and innovation. Collaborative Culture: Join a purpose-driven company with a human-centered, inclusive team culture. Join Us Become a part of a company that s transforming how identity is secured and scaled in the modern world. At Okta, you belong.

Position Title: Partner Presales Engineer Location: Bangalore Experience: 9 to 16 years Education: BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology) Company: Accops Systems Pvt. Ltd. A leader in secure workspace access and application delivery, specializing in Zero Trust Network Access (ZTNA), desktop virtualization, and remote access solutions. Role Overview: We are looking for an experienced and technically strong Partner Presales Engineer to lead, mentor, and collaborate with both internal presales teams and external partners. This role requires a blend of deep technical expertise, strong communication, team leadership, and customer engagement skills to drive partner enablement and solution positioning. Key Responsibilities: Lead and mentor the Presales team, ensuring alignment with company goals, skill development, and motivation Partner closely with Sales Account Managers to support end-to-end presales activities Conduct detailed product presentations, whiteboarding sessions, and live demos both virtually and onsite Own and drive solution design, sizing, and architecture of Accops and associated third-party solutions Prepare technical documents including: Competitive analysis Architecture documentation Statements of Work (SoW) Support and train partner sales and presales teams on Accops solutions Build and maintain a strong knowledge base including FAQs, best practices, KB articles, and tutorial videos Manage customer expectations, maintain consistent communication, and ensure high satisfaction levels Stay updated with industry trends, emerging technologies, and competitive landscape Collaborate with R&D and Product teams for continuous feedback and product improvements Engage with customers at management and technical levels, articulating both business value and technical depth Provide technical input during RFP/RFI responses and assist in bid management Deliver technical training, solution workshops, and partner onboarding sessions Technical Skills & Knowledge: Strong foundation in Windows and Linux operating systems In-depth knowledge of networking concepts: DNS, DHCP, routing, VPNs, Active Directory, SAML, SSL, HTTPS, etc. Experience with security solutions: Firewalls, ZTNA, CASB, SASE, MFA, Identity Federation Expertise in at least one Desktop Virtualization platform: Citrix, VMware Horizon, WVD, MS RDP, etc. Familiarity with cloud platforms like Azure and AWS is a plus Knowledge of solution architecture, capacity planning, and system integration Exposure to licensing models (e.g., Windows Server, RDS CALs) Prior experience in presales roles within startups is highly desirable Behavioral Competencies: Strong communication skills (verbal and written) Demonstrated leadership abilities and team management experience Analytical thinker with a logical approach to problem-solving High degree of accountability, initiative, and ownership Flexible and adaptable to changing priorities Customer-focused with the ability to build strong business relationships Nice to Have: Prior experience working with Accops products Experience in VDI, VPN, MFA, MDM, cloud security solutions Exposure to customer interactions at the executive level Qualification : BCA / MCA / BE / B.Tech (Preferably in Computer Science or Information Technology)

Platform Engineer Location: Bengaluru, Karnataka, India Full-time partially remote About ColorTokens At ColorTokens, we empower businesses to stay operational and resilient in an increasingly complex cybersecurity landscape. Breaches happen but with our cutting-edge ColorTokens Xshield platform, companies can minimize the impact of breaches by preventing the lateral spread of ransomware and advanced malware. We enable organizations to continue operating while breaches are contained, ensuring critical assets remain protected. Our innovative platform provides unparalleled visibility into traffic patterns between workloads, OT/IoT/IoMT devices, and users, allowing businesses to enforce granular micro-perimeters, swiftly isolate key assets, and respond to breaches with agility. Recognized as a Leader in the Forrester Wave : Microsegmentation Solutions (Q3 2024), ColorTokens safeguards global enterprises and delivers significant savings by preventing costly disruptions. Our culture We foster an environment that values customer focus, innovation, collaboration, mutual respect, and informed decision-making. We believe in alignment and empowerment so you can own and drive initiatives autonomously. Self-starters and high-motivated individuals will enjoy the rewarding experience of solving complex challenges that protect some of world s impactful organizations be it a children s hospital, or a city, or the defense department of an entire country. Position Overview: Colortokens is looking for a Junior Platform Administrator to assist in managing, maintaining, and optimizing our NextGen Security Information and Event Management (SIEM) platform. The ideal candidate will support the day-to-day operations, help onboard customer log sources, troubleshoot integration issues, and provide technical assistance to the security operations team. This role is ideal for a motivated professional with 3+ years of experience in SIEM administration, security operations, or log management. Key Responsibilities: SIEM Platform Administration Assist in deploying, configuring, and maintaining the NextGen SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, QRadar, Chronicle, Exabeam). Perform basic updates and patches to ensure platform security and functionality. Monitor SIEM health, performance, and uptime under the guidance of senior administrators. Log Source Management Onboard new log sources and validate data ingestion. Help troubleshoot log ingestion, parsing, and formatting issues. Maintain log retention policies for compliance. Rule and Use Case Management Support the development and deployment of detection rules, correlation use cases, and alerts. Tune existing use cases to minimize false positives. Work closely with security analysts to refine alerting strategies. Integration and Automation Assist in integrating SIEM with other security tools (e.g., EDR, microsegmentation, vulnerability scanners). Work on basic automation tasks using scripting (Python, PowerShell) to enhance SIEM efficiency. Platform Security and Compliance Support role-based access control (RBAC) and platform security policies. Help ensure SIEM adheres to compliance standards like SOC2, ISO 27001. Participate in periodic security audits. Network Debugging & Troubleshooting Have a basic understanding of TCP/IP, networking concepts, and protocols. Assist in debugging network connectivity issues related to SIEM log ingestion. Use basic network troubleshooting tools. Collaboration and Support Work alongside SOC analysts, threat hunters, and security engineers. Provide basic technical support for SIEM users. Assist in training and documentation for security teams. Performance Monitoring and Optimization Monitor storage and indexing performance to ensure optimal operations. Report any performance issues to senior administrators. Contribute to platform health reports and alerting metrics. Incident Support Assist SOC teams in log analysis, incident response, and forensic investigations. Ensure log data is readily available for security incidents. Education and Certifications: Bachelor s degree in Computer Science, Information Security, or a related field. Certifications (Preferred but not mandatory): Splunk Certified User/Admin Microsoft Certified: Security Operations Analyst Associate QRadar Certification Any SIEM-related certification Experience: 3+ years of experience in SIEM administration, security operations, or log management. Hands-on experience with at least one SIEM platform (e.g., Stellar Cyber, Splunk, Sentinel, Chronicle, Exabeam). Basic knowledge of log ingestion, rule creation, and data parsing. Exposure to scripting (Python, PowerShell) for automation. Basic understanding of TCP/IP networking concepts and network debugging. Technical Skills: Understanding of log formats, Syslog, JSON, XML, and data pipelines. Basic knowledge of querying languages (KQL, SPL, AQL). Familiarity with SIEM integration with security tools like EDR, SOAR, NDR. Awareness of MITRE ATT&CK, NIST, or CIS security frameworks. Basic experience with network troubleshooting tools (ping, traceroute, netcat (nc)). Soft Skills: Strong problem-solving and troubleshooting abilities. Good verbal and written communication skills. Ability to work collaboratively in a security operations environment. Preferred Skills: Basic understanding of cloud-based security solutions (AWS, Azure, Google Cloud). Exposure to SOAR tools (e.g., Cortex XSOAR, Splunk Phantom). Interest in machine learning-based anomaly detection for SIEM. Key Metrics for Success: Successful onboarding of log sources. Improvement in log ingestion and parsing accuracy. Contribution to fine-tuning detection rules. Timely resolution of SIEM-related support requests. Ability to identify and troubleshoot basic network connectivity issues.

Job Title: Technical Support Associate Location: Bengaluru, India Company: IntouchCX Experience: Minimum 6 months (with international customers) Job Type: Full-time About IntouchCX IntouchCX delivers premium customer experiences for major global brands across voice, chat, email, and social platforms. They are known for their tech-forward support and commitment to quality-driven service. Role Overview As a Technical Support Associate, you will: Provide multi-level support for hardware, software, OS, and network issues. Troubleshoot problems using remote access, email, and phone. Deliver technical advice, resolve issues, and ensure customer satisfaction. Represent the brand with strong communication and technical expertise. Key Responsibilities Diagnose and resolve software application and hardware issues Handle installation and maintenance of operating systems and computer applications Troubleshoot network/VPN/intranet/internet connectivity problems Provide guidance and recommendations based on customers technical issues Set up and support laptops, desktops, notebooks, and related hardware Maintain high standards of technical documentation and resolution tracking Qualifications & Skills Experience: At least 6 months of technical support (international BPO/tech support preferred) Language: Fluent spoken English Skills: Excellent problem-solving and analytical thinking Strong interpersonal and customer handling skills Good knowledge of consumer electronics, IT products, OS, and networks High emotional intelligence and ability to remain calm under pressure Passion for technology and self-learning Benefits Competitive salary with performance-based incentives Medical insurance Free food and transport (for on-site shifts) Growth opportunities through training and development Strong employee recognition and engagement programs

Job Title: Technology Management Location: Bengaluru Role Overview This role is focused on designing and building efficient IT processes and practices that empower all members of the organization to maximize productivity and achieve their goals. The emphasis is on pragmatic, user-friendly solutions that leverage IT infrastructure in a secure, sustainable, and seamless manner. Process implementation is driven by utility and convenience, not bureaucracy. Requirements in Practice Expertise in Microsoft Ecosystem: Deep knowledge of Microsoft Operating Systems and related product offerings. Designing and managing continuous workflows and connected experiences using Microsoft Apps, including Office 365 administration, Teams, OneDrive, and PC applications across organizational teams. Cloud & Collaboration Platform Management: Skilled in Azure and SharePoint policy design and governance for app and file sharing across users and organizations, to ensure streamlined, secure access to information. Hardware & Infrastructure: Comprehensive understanding of computer hardware components and peripherals. Ability to research and recommend optimal hardware configurations (laptops, PCs, workstations, servers, printers, conferencing systems, networks, etc.). Expertise in assessing product/service suitability based on support, cost, maintenance, upgradeability, and ecosystem richness. Vendor & Ecosystem Management: Proven ability to identify, negotiate, and maintain relationships with vendors across hardware, software, and services. A well-established vendor network is a strong advantage. Hands-On Setup & Troubleshooting: Proficient in hardware assembly, networking setup, and local server installations. Strong troubleshooting skills across hardware, connectivity, OS, and applications. IT Infrastructure & Security: Experience setting up Azure DevOps infrastructure and managing Active Directory user accounts and policies. Solid skills in network administration, asset management, network security (including Intune). Expertise in enabling remote workflows and remote desktop connectivity, including managing inter-office infrastructure across global locations (US, Europe). Must Have Understanding Of Computer hardware and workstation architectures. Office productivity tools and workflow automation. Network database, security device configuration, and user account policy management.

Job Title: Associate IT Engineer Location: Bangalore North, Karnataka, India Job Type: Full-Time Experience Required: 2 3 Years Industry: Entertainment / Mobile Gaming About Us: We are one of India s most dynamic and fast-growing mobile gaming companies. Since our founding in 2014, we ve been building chart-topping games for a global audience in partnership with Modern Times Group (MTG). Our mission is to create simple, impactful casual gaming experiences at massive scale. Our portfolio includes globally popular titles such as Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw. Position Summary: We re looking for a motivated Associate IT Engineer to support our growing technology infrastructure. In this role, you ll take ownership of IT operations, endpoint and access management, IT security, cloud platform administration, and day-to-day support tasks ensuring our teams have seamless and secure access to the tools they need. Key Responsibilities: System & Endpoint Management Manage MDM solutions (e.g., Intune, Jamf, JumpCloud, ManageEngine). Automate device provisioning and security configuration processes. Oversee IT asset lifecycle (endpoints, peripherals, and licenses). Identity & Access Management Manage IAM for SaaS tools (e.g., GitHub, Slack, AWS/GCP, Zoom, Apple Store Connect, Google Play). Implement and maintain SSO/SAML integrations for internal tools and dashboards. Security & Compliance Monitor and enhance endpoint and network security (e.g., antivirus, encryption, OS patching). Implement cybersecurity best practices and incident response playbooks. Liaise with internal/external auditors and lead audit compliance processes. IT Support & Operations Provide L1/L2 support for internal IT issues. Monitor infrastructure health and performance via appropriate tools. Maintain technical documentation on Confluence. Support software license deployment and version upgrades with cost optimization. Skills & Requirements: 2 3 years of hands-on IT experience in a similar role. Strong working knowledge of MDM platforms and endpoint security tools. Familiarity with access control and SSO tools. Proficient in managing SaaS environments and troubleshooting desktop hardware/software. Strong grasp of networking fundamentals and cybersecurity principles. Excellent problem-solving skills and stakeholder communication. Experience with infrastructure monitoring tools is a plus. Exposure to cloud platforms (AWS/GCP) preferred. What We Offer: A high-energy, collaborative work culture. Opportunity to work in a fast-scaling, tech-first gaming company. Access to the latest technologies and tools in IT & infrastructure. A chance to shape secure systems used by a globally recognized mobile gaming company.

Senior Principal Engineer Bengaluru, India Location: Bengaluru, Karnataka, India Employment Type: Full-time About Serko Serko is a pioneering global tech platform transforming business travel and expense management. We unite passionate travelers and technologists through the world s leading business travel marketplace. As an equal opportunity employer, Serko embraces diversity and authenticity to drive meaningful impact. With offices in New Zealand, Australia, North America, China, and our new hub in Bengaluru, India, we are rapidly expanding our global footprint to build world-class products and teams. Role Overview: Senior Principal Engineer Technical Leadership & Innovation As a Senior Principal Engineer at Serko, you will be instrumental in shaping the technical vision and driving engineering excellence across multiple product streams. You ll collaborate closely with engineering leadership and cross-functional teams to solve complex challenges, lead strategic projects, and foster a culture of innovation and high performance. Key Responsibilities Technical Leadership: Champion engineering best practices, embedding them across teams to elevate quality and consistency. Cross-Stream Collaboration: Proactively resolve coordination challenges to keep teams aligned and productive. Customer-Centric Delivery: Partner with Product Managers to ensure pragmatic, high-impact solutions that maximize customer value. Project Leadership: Lead or contribute to critical technical projects, prototypes, and innovative solutions addressing high-priority challenges. Mentorship: Guide and mentor engineers, sharing expertise to build technical capability and foster career growth. Performance Optimization: Continuously improve system scalability, reliability, and performance. Innovation & Research: Stay abreast of industry trends and emerging technologies to introduce fresh approaches and maintain technical leadership. Process Improvement: Drive continuous enhancements in product development processes to boost efficiency and customer satisfaction. Stakeholder Engagement: Maintain clear communication with stakeholders, gathering insights and providing regular updates. Qualifications & Skills Deep expertise in relevant technologies, tools, and programming languages aligned with your product stream. Proven problem-solving skills and meticulous attention to detail. Experience leading teams through complex technical changes and maintaining alignment between Product and Technology organizations. Strong interpersonal and communication skills for effective collaboration. Ability to work independently and collaboratively in a fast-paced, agile environment. Tertiary qualification in Engineering or related discipline, or equivalent experience. Competitive Compensation: Attractive base salary complemented by medical benefits and performance-based incentives. Professional Growth: Access to a comprehensive learning & development platform to own your career journey. Flexible Work Environment: Policies that support work-life balance and remote collaboration. Innovative Culture: Join a passionate team dedicated to transforming the future of business travel technology. Join Serko s Bengaluru team as a Senior Principal Engineer and lead the engineering innovations shaping global business travel! Apply now.

Engineering Manager Location: Bengaluru (Whitefield) Team: Product Engineering Employment: Full-Time | Hybrid About Cognite Cognite is a global SaaS leader harnessing AI and data to tackle complex industrial challenges across Oil & Gas, Chemicals, Pharma, Manufacturing, and Energy sectors. Our flagship products include Cognite Atlas AI and Cognite Data Fusion (CDF). We are proud recipients of the 2022 Technology Innovation Leader award and 2024 Microsoft Energy & Resources Partner of the Year. Our Values Impact: Deliver meaningful results that matter. Ownership: Take initiative, collaborate, and share responsibility for success. Relentless: Pursue innovation with determination and resilience. Role & Responsibilities Lead and manage a team of 5-10 engineers building scalable services and applications for Cognite Data Fusion. Collaborate cross-functionally with designers, product managers, and program managers to deliver high-quality products on time. Coach engineers of varied experience and backgrounds to maximize their impact and growth. Understand user problems and domain to guide the team effectively. Remove blockers and liaise with stakeholders across teams to solve challenges. Influence product and technical direction actively. Contribute to code, reviews, and documentation when needed. Use Cognite products regularly to empathize with users ( dogfooding ). Desired Profile 2+ years of people management experience in a product company. 5+ years of full-stack development experience with expertise in JavaScript/TypeScript, React, and backend technologies. Previous senior engineer or tech lead experience is a plus. Passionate about growing engineering talent with empathy. Collaborative mindset focused on the greater good. Experience building data-intensive applications. Skilled in managing end-to-end feature delivery. Comfortable working in a fast-paced environment. Strong English communication skills, both written and verbal. Diverse global team of 70+ nationalities with a focus on Diversity, Equality & Inclusion (DEI). Modern, vibrant office in Whitefield, Bengaluru, with a hybrid work model. Flat organizational structure with easy access to decision-makers and minimal bureaucracy. Opportunity to work with top talent on ambitious, high-impact projects. Engage with the community via Cognite HUB and direct collaboration with partners. Make Your Impact Join Cognite to help transform industrial digital transformation through strong DataOps and innovative software, empowering industries and front-line workers worldwide. We encourage applicants of all backgrounds and identities.

Private Markets Data Extraction, Aladdin Data Director Location: Bengaluru, Karnataka Team: Data Science Company: BlackRock About the Role We are seeking a tech-savvy leader to head our Private Markets Data Extraction team within the Aladdin Data group. This role involves driving the strategic direction of data initiatives by leveraging cutting-edge technologies like Large Language Models, AI Orchestration Frameworks (e.g., LangChain), Spring, GIT/ADO, Solr, Cassandra, and more. You will work closely with Data, Product, and Technology teams to ensure our data products exceed client expectations in quality and scope, while gaining deep exposure to finance domains such as risk management, valuations, and operations. What You ll Do Develop strategies for automated extraction of data from semi-structured and unstructured sources (e.g., regulatory documents) to build scalable, reusable pipelines. Architect and build extensible data ingestion and extraction platforms accessible to internal teams and customers. Own technical architecture, design principles, and application governance. Manage diverse, global teams of engineers, data scientists, and other tech professionals. Collaborate with cross-office and international teams. Provide expert technical guidance on software design and implementation. Mentor and support career growth for junior team members. What You Need B.S. / M.S. in Computer Science, Engineering, or related field. 12+ years of professional experience with proven leadership. Strong ability to communicate technical strategies clearly. Hands-on experience with Java and Python, object-oriented programming. Experience designing/building APIs and microservices. Expertise with open-source technologies: Spring/SpringBoot, Apache Solr, Protocol Buffers, LangChain, Docker. Experience with relational and NoSQL databases (e.g., Apache Cassandra). Agile team experience with strong problem-solving and rapid learning capabilities. Excellent interpersonal, communication, and presentation skills. Experience mentoring junior engineers. Good to Have Cloud-native development experience (Kubernetes, Docker) and Microsoft Azure. Familiarity with Apache Kafka or other pub-sub frameworks. Experience with Large Language Models (OpenAI LLMs), AI app frameworks, vector databases, NLP. Finance and financial services domain expertise. Benefits & Work Model Comprehensive benefits including retirement plans, tuition reimbursement, healthcare, family support, and Flexible Time Off (FTO). Hybrid work: typically 4 days in-office, 1 day remote with some flexibility depending on business needs. Collaborative culture fostering learning and innovation. About BlackRock BlackRock s mission is to help more people experience financial well-being globally. We invest in our employees to create a welcoming, valued, and supportive environment that encourages growth and impact. Qualification : B.S. / M.S. in Computer Science, Engineering, or related field.

Job Title: Senior Systems Software Engineer Location: Bengaluru, Karnataka, India About Cloud Software Group: Cloud Software Group combines the capabilities of both Citrix and TIBCO, creating one of the world s largest cloud software providers, serving more than 100 million users globally. When you join Cloud Software Group, you ll be making a difference for real people who rely on our suite of cloud-based solutions to get their work done from anywhere. At Cloud Software Group, we value diverse lived experiences, varied perspectives, and the courage to take risks. Our teams are encouraged to dream big, innovate, and build the future of work. We are on the brink of a massive growth leap, and we need your expertise to make it happen. About This Team: Citrix, the recognized leader in VDI, Desktop-as-a-Service, and application delivery solutions, empowers enterprises of all sizes and industries to enable secure hybrid and remote working environments. With Citrix, businesses can provide employees with secure access to desktops, applications, and SaaS apps, ensuring high-performance user experiences, zero trust security, and operational cost efficiency whether customers are using cloud, on-premises, or hybrid deployments. Joining our team means the opportunity to develop cutting-edge solutions that help 100 million people worldwide securely access their digital workspaces. Key Responsibilities: Secure Access Development: You will work on a team focused on delivering secure access to Private Web Apps and SaaS apps using our ZTNA (Zero Trust Network Access) platform. Architecture Definition: Collaborate with stakeholders like Product Management and Customer Experience to define the architecture for system components. Feature Implementation: Lead the design and implementation of complex features that enhance security and scalability. Agile Development: Embrace agile development methodologies, including SAFE and SCRUM, to deliver high-quality software solutions. Code Testing: Unit-test your code for robustness, ensuring it handles edge cases, usability issues, and overall reliability. Continuous Learning: Engage in continuous learning to develop your technical expertise and stay ahead of industry trends and emerging technologies. Skills, Experience & Qualifications: Experience: Minimum of 5+ years of hands-on software development experience. Passionate about writing high-quality, scalable code and following design patterns. Comfortable conducting code/design reviews and providing constructive feedback. Technical Expertise: Proven experience in developing business-critical applications. Strong proficiency in object-oriented programming and hands-on experience with C++ for building desktop applications. Expertise in Windows, Mac, and Linux internals and debugging. Experience in Multi-Threaded Programming and crash dump analysis. Familiarity with standard debugging tools like WinDbg, GDB, and similar. Strong knowledge of operating systems, networking, data structures, and algorithms. Flexibility to work across different platforms and technologies (cloud, web, etc.) based on business needs. Experience in building applications on Windows/Linux/Mac. Knowledge of TypeScript is a plus. Education: Bachelor s or Master s degree in Engineering (Computer Science or a related field). Pay & Benefits: Competitive salary and annual bonus. Health Insurance, Life and Accidental Insurance. Tax-saving benefits like NPS (National Pension Scheme). Free transportation to and from the office. Complimentary food and fruit juices at the office campus. Paid leave benefits, including sick leave, casual leave, and paternal leave. About Us: Cloud Software Group is one of the world s largest cloud solution providers, supporting over 100 million users around the globe. By joining us, you ll be making a tangible difference for real people who rely on our suite of cloud products to get work done from anywhere. Our team values passion for technology, the courage to take risks, and empowering every team member to learn, grow, and build the future of work. Join us as we continue to evolve and grow in the cloud era. Qualification : Bachelors or Masters degree in Engineering (Computer Science or a related field).

Job Title: IMPO UAM Authorization Analyst Location: Bengaluru, India Unit: Johnson & Johnson Innovative Medicine Principal Operations (IMPO) Job Type: Full-Time Employment Type: Permanent About Johnson & Johnson: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, profoundly impacting health for humanity. Role Purpose: The IMPO UAM Authorization Analyst role at Johnson & Johnson is responsible for enhancing user access security and compliance within global SAP S/4 systems, while driving key User Access Management (UAM) initiatives. This role supports business adaptation through SAP S/4 HANA implementation, focusing on core SAP Manufacturing, Order to Cash, Procure to Pay, and Finance processes. The position is part of the IMUAM team, ensuring security requirements are designed and implemented compliantly within the Transcend Program, a global initiative for business transformation. Key Responsibilities: Security Workshops & Role Design: Lead security workshops to gather business and compliance requirements for role design, ensuring validation post-build for S/4 HANA Roles and Authorization requirements. UAM Strategy Development: Develop UAM strategies involving composite roles, Fiori tiles, business roles/user personas, and data security/UI masking concepts for S/4HANA. Data Validation & Compliance Documentation: Perform data validation, conduct health checks, and provide compliance documentation to ensure proper security implementation. Role Design & Testing: Design, test, and implement rule sets for SAP S/4HANA role design, ensuring they align with security protocols. User Account Setup & Support: Support role data and user account setup. Provide advice on role design testing and coordinate business UAT activities. Authorization Defects Management: Manage authorization defects and provide support for user cutover and Hypercare activities during and post-implementation. Collaboration & Training: Work closely with the Business Adaptation team to facilitate training, communication, and readiness across regions. Assist in transitioning between project phases and operational support teams. Compliance & Security Audits: Ensure compliance with internal and external standards through regular SAP security assessments and audits. Issue Troubleshooting & Resolution: Troubleshoot and resolve complex SAP security issues to maintain a secure environment. Documentation Management: Develop and maintain comprehensive documentation for SAP security policies, procedures, and configurations. Mentorship & Team Development: Train and mentor junior team members, promoting the implementation of SAP security standard processes. Qualifications: Required: Educational Background: Bachelor s degree in a relevant field (preferably Risk Management, Compliance, Audit). Experience: 6-8 years of experience in UAM within an enterprise risk management framework. Demonstrated expertise in SAP GRC Access Control and Identity Management tools. Hands-on experience with end-to-end SAP S/4HANA implementation, including Fiori. Deep knowledge of SAP authorization concepts, Segregation of Duties (SoD) mitigation, and remediation strategies. Proficiency in risk matrix/rule set maintenance, data analysis, conversion, and migration. Tools & Platforms: Experience with teamwork platforms (e.g., Confluence, Jira, MS Teams). Project Management: Strong project management and collaboration skills with experience in remote and virtual environments. Language Skills: Fluent in English with outstanding oral and written communication skills. Additional Experience: Experience in the pharmaceutical domain is a plus. Preferred: Industry Experience: Experience in Life Sciences, Pharmaceuticals, or similar industries. Leadership & Innovation: Demonstrated leadership skills with the ability to embrace innovation and promote a culture of continuous improvement. Project Management: Previous experience in a PMO role managing large-scale SAP implementation projects. Cross-Cultural Team Collaboration: Ability to work effectively with team members from different cultural and technical backgrounds. Other Requirements: Hybrid Work: Ability to work on-site a minimum of three days per week, with up to two remote workdays based on the flexible work policy. Travel: May require up to 10% domestic and/or international travel. Diversity & Inclusion: Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. We are committed to fostering an inclusive and diverse work environment, and we encourage applicants from all backgrounds to apply. We value diversity and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, age, national origin, or veteran status. Qualification : Bachelors degree in a relevant field, with a preference for studies in Risk Management, Compliance, and Audit.

Job Title: Test Specialist - Middleware Testing Practitioner Introduction: As part of our IBM Consulting Client Innovation Centers (Delivery Centers), you will play a crucial role in delivering deep technical and industry expertise to a wide range of public and private sector clients across the globe. These centers provide locally-based skills to help drive innovation and adoption of new technologies. As a Test Specialist at IBM, your analytical and technical abilities will directly contribute to the quality of the software we deliver. In an agile environment, you ll help elevate each iteration through your testing expertise, ensuring the best possible outcomes for IBM and its clients. Whether the testing is manual, automated, or cognitive, you ll be at the forefront of delivering high-quality software solutions. Your Role and Responsibilities: Middleware Testing Practitioner: Design, build, and deploy effective testing solutions that minimize manual effort throughout the testing process. Automated Testing: Apply automated tools to support testing activities across all phases of the Software Development Life Cycle (SDLC). Tool Recommendations: Support the test team by recommending and implementing tools and processes for automating other testing activities, including test management, reporting, test data generation, and defect management. Required Technical and Professional Expertise: Experience: 4+ years of experience in SDET (Software Development Engineer in Test) and testing. Web Technologies: Solid knowledge of Internet/Web Technologies. Testing Tools: Experience with tools like SOAP UI, CA Lisa, ParaSoft, or similar tools. Proficiency in Rest Assured or other API Test Automation Frameworks. Middleware Expertise: Knowledge of WebSphere MQ and IBM Integration Bus (IIB) (good to have). Coding Skills: Excellent coding skills in JavaScript or Java. Preferred Technical and Professional Expertise: Database Knowledge: Experience in understanding data models and writing database queries, with knowledge of NoSQL platforms. Automation Strategy: Experience designing and implementing test automation strategies for distributed systems. Production Issue Resolution: Ability to solve/debug production issues by collaborating with remote teams across different verticals (QA, Dev, PM, Operations). Stub and Mock Data: Understanding of automation testing using stub and mocked data from integrated systems. Innovation: Work at the cutting edge of technology, helping drive advancements in software testing and middleware solutions. Global Impact: Your work will have a direct impact on IBM s global success and the software quality delivered to our clients. Continuous Learning: Gain access to IBM s vast resources and opportunities for professional growth, including the latest tools and technologies in testing and software development. Collaborative Culture: Join a dynamic, inclusive team of experts where your contributions and ideas are valued. If you are passionate about software testing, eager to innovate with cutting-edge technologies, and ready to make a global impact, join us at IBM and help shape the future of software quality and middleware solutions.

Technical Solutions Analyst I About the Role: As a Technical Solutions Analyst I, you will investigate front-end applications, capturing information, applying fixes, shadowing end-users, and testing workflows internally and externally. You will also utilize back-end techniques, including capturing log files, querying tables, updating database fields, and cycling servers. Effective verbal and written communication with clients and internal collaborators is essential. You will document notes, activities, resolutions, and knowledge articles throughout the investigation lifecycle. Prioritizing work based on severity, you will balance client and business needs. Collaboration within and across teams will ensure issues are addressed by the appropriate individuals. Responsibilities: Investigate front-end application issues. Capture relevant information related to incidents. Apply fixes and troubleshoot problems. Shadow end-users to understand their experience. Test workflows internally and externally. Utilize back-end techniques, including capturing log files, querying tables, updating database fields, and cycling servers. Communicate effectively (verbally and in writing) with clients and internal collaborators. Document notes, activities, resolutions, and knowledge articles. Prioritize work based on severity and impact. Collaborate within and across teams. Basic Qualifications: Six months of experience. Bachelor's degree in Computer Science Engineering, Information Systems, Software Engineering, or a related field. Preferred Qualifications: Knowledge of SQL. Willingness to work during the shift from 5:30 PM to 2:30 AM IST. Outstanding interpersonal and communication skills, enabling effective collaboration with global teams. Willingness to work in different shifts and provide on-call support. Qualification : Bachelor's degree in Computer Science Engineering, Information Systems, Software Engineering, or a related field.

Job Title: Senior Cloud Data Engineer Experience: 10+ Years Location: Bengaluru About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group. It brings together leading expertise in strategy, technology, data science, and creative design to help CxOs reimagine their businesses. We are a global business line dedicated to helping organizations envision and build what s next. Your Role: As a Senior Cloud Data Engineer at Capgemini Invent, you will design, develop, and maintain scalable data pipelines using advanced cloud technologies to ensure smooth data integration and efficient workflows. You will collaborate with cross-functional teams to deliver robust and optimized data solutions while ensuring compliance and security throughout the process. Key Responsibilities: Design, develop, and maintain scalable data pipelines using AWS services. Optimize data storage and retrieval processes to ensure efficiency and accessibility. Ensure data security and compliance with industry standards, including data privacy laws. Manage large volumes of data, focusing on accuracy, integrity, and secure accessibility. Develop and refine data processes for data modeling, mining, and production. Implement quality checks, data validation, and monitoring of data flows. Collaborate with data scientists, analysts, and IT teams to meet data requirements. Work closely with data architects and modelers on project objectives and solutions. Troubleshoot and resolve issues in data pipelines, ensuring performance tuning and optimization. Develop and implement disaster recovery procedures to safeguard data. Ensure seamless integration of HR and other business data into cloud-based environments. Research new opportunities for data acquisition and discover additional uses for existing data. Stay up-to-date with the latest cloud technologies, data management practices, and trends, including Generative AI. Recommend and implement improvements to enhance data reliability, efficiency, and quality. Your Profile: 10+ years of experience in cloud data engineering. Proficiency with cloud platforms such as AWS, Azure, or Google Cloud. Experience with data pipeline tools like Apache Spark, AWS Glue, or similar technologies. Strong programming skills in Python, SQL, Java, or Scala. Familiarity with Snowflake, Informatica, or similar tools is an advantage. In-depth knowledge of data privacy laws, security best practices, and data governance. Expertise in analyzing and interpreting complex datasets to derive actionable insights. Strong communication, collaboration, and problem-solving skills. Knowledge of database technologies, including SQL, Big Data, and Cloud-based systems. Passion for learning and keeping up with emerging technologies, particularly in Generative AI. Experience working in an Agile framework and managing multiple projects simultaneously. Ability to adapt to evolving priorities and business needs. What You Will Love About Working Here: Flexibility: Enjoy flexible work arrangements such as remote work or flexible hours, ensuring a healthy work-life balance. Career Growth: We offer numerous opportunities for career advancement and personal development, helping you explore diverse paths and expand your skills. Certifications & Learning: Gain valuable certifications in cutting-edge technologies, including Generative AI, to stay ahead of the curve. About Capgemini: Capgemini is a global business and technology transformation partner that helps organizations accelerate their dual transition to a digital and sustainable world. With a team of 340,000 professionals in over 50 countries, we are dedicated to making a tangible impact on enterprises and society. Trusted by clients for over 55 years, Capgemini uses its deep industry expertise and cutting-edge technologies such as AI, cloud, and data to unlock the full potential of businesses worldwide. In 2023, the group reported global revenues of 22.5 billion.

Job Title: Digital Transformation Leader Industrial Manufacturing and Aerospace Engineering Location: Bengaluru About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group, combining market-leading expertise in strategy, technology, data science, and creative design to help CxOs envision and build what s next for their businesses. We are committed to delivering tangible impact through cutting-edge solutions across industries. My Role: As a Digital Transformation Leader and Subject Matter Expert (SME) in the Industrial Manufacturing and Aerospace Engineering & R&D domains, I will play a pivotal role in shaping the future of our client's digital journey. This includes understanding day-to-day industry activities and leveraging this knowledge to lead projects and build high-performing teams. You will: Lead the development and delivery of digital transformation initiatives in industrial manufacturing and aerospace engineering, specifically focusing on digital continuity, engineering transformation, and model-based systems engineering. Act as a thought leader and industry expert, driving innovative solutions to address customer challenges. Develop and manage digital offers, go-to-market strategies, and key technology solutions for global OEMs and industry players, ensuring alignment with business objectives and ROI. Lead and mentor a team of consultants, ensuring the successful deployment of industry-leading digital transformation projects. Collaborate with sales teams, customers, and stakeholders to generate new business opportunities for Capgemini Invent. Articulate thought leadership by conducting industry studies, identifying future trends, and promoting Capgemini's branding. Manage cross-functional teams and work on market strategies for servitization models or after-sales support, leveraging new product/solution development. Build and foster strong customer relationships, using your process/technology expertise to develop solutions tailored to their business needs. Drive innovation by integrating Industry 4.0 technologies such as IoT, cloud, AR/VR, automation, digital twins, blockchain, and RFID into customized offerings for clients. My Profile: Qualifications (Must Have): 14+ years of experience in consulting and the Industrial/Aerospace industry, with a focus on Engineering and R&D consulting. Strong Project Management experience. Good to Have: Business Consulting experience. PMP certification. What You ll Love About Working Here: Flexible work arrangements to support work-life balance, including remote work and flexible hours. Career growth opportunities through various programs and professions designed to help you explore a world of possibilities. Access to certifications in the latest technologies such as Generative AI, enabling you to stay ahead in your field. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world. With 340,000 team members across more than 50 countries, Capgemini leverages its market-leading capabilities in AI, cloud, and data to address the full range of business needs, from strategy and design to engineering. Trusted by clients for over 55 years, Capgemini reported global revenues of 22.5 billion in 2023.

Senior Performance Engineer Are you ready to work on world changing technologies? Today, organizations need to move with increased agility and insight to grow and thrive. Boomi is one of the hottest tech companies in the SaaS/Cloud industry, named a Leader for the eighth year in a row in the Gartner Enterprise iPaaS Magic Quadrant and recently recognized by Inc. Magazine as one of the best workplaces. Our award-winning, patented technology is transforming the world of integration by making enterprise-class integration technology accessible and affordable to companies of all sizes. Boomi provides the foundation on which your business can evolve and innovate. According to a recent survey by Vanson Bourne, connected businesses are far outpacing their competitors. We help organizations connect everything and engage everywhere across any channel, device or platform. More than 7,000 organizations are using Boomi to run better, faster and smarter. Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people and developing cutting edge technology, you should explore a career with Boomi. Learn more at http://www.boomi.com/ or visit Boomi Careers. Join us as a Performance Engineer on our Performance, Scalability and Resiliency(PSR) Engineering team in Bangalore/Hyderabad, India to do the best work of your career and make a profound social impact. What you ll achieve As a Performance Engineer, you will be responsible for validating and recommending performance optimizations in Boomi s computing infrastructure and software. You will work with our Product Development and Site Reliability Engineering teams on Performance monitoring, tuning and tooling. You will: Analyze Software Architecture (monolith and micro-service) and identify potential areas of performance, scalability and resiliency improvements Identify KPIs, perform trending and analysis, identify patterns and engineer remedial solutions for a high performant, fault tolerant and resilient platform and application stack. Design, automate and perform scalability and resiliency tests using various tools like JMeter, Chaos Monkey or similar Use observability stack to improve diagnosability and trending around Performance bottlenecks Identify performance tuning opportunities and recommend remedial solutions Take the first step towards your dream career Every Boomer brings something unique to the table. Here s what we are looking for with this role: Essential Requirements Expert in performance engineering fundamentals - arrival rate, workload models, responsiveness, computing resource utilization, time complexity, scalability, resiliency etc.. Expert in monitoring the performance using native Linux OS, Application Performance Management(APM) and Infrastructure monitoring tools Experience in analyzing crash dump, thread dump, SQL slow query log and identify performance bottlenecks Expert in recommending optimal resource configurations in Cloud, Virtual Machine, Container and Container Orchestration technologies Flexibility to work in a remote and geographically distributed team environment Desirable Requirements Experience in writing data extraction and custom monitoring tools using any programming language - Java, Python, R , Bash or similar Experience in capacity planning and modelling using AI/ML, queueing models or similar approaches Performance tuning experience in Java or similar application code

At Tide, we re building a finance platform to help small businesses save time and money. We offer business accounts and banking services alongside a comprehensive set of administrative solutions, from invoicing to accounting. Launched in 2017, Tide is trusted by over 1 million small businesses worldwide and is available to SMEs in the UK, India, and Germany. Headquartered in London, we have offices in Sofia, Hyderabad, Delhi, Berlin, and Belgrade, with a global team of 2,000+ employees. As we expand into new markets, we re constantly seeking passionate individuals to help us empower small businesses. About the Team The Security Engineering Team at Tide is divided into three core areas: Product Security, Threat Detection & Response, and Identity. Product Security (this role) focuses on embedding security throughout our product lifecycle, from secure design reviews and threat modeling to penetration testing, ensuring security is baked into every stage of development. Threat Detection & Response builds a robust detection and automation platform, proactively defending against emerging threats and making Tide resilient. Identity manages Tide s staff identity platform, ensuring secure access with modern strategies like zero trust and multi-factor authentication. Collaboration is central to our work standups, shared channels, and cross-functional projects keep us aligned and cohesive. About the Role We re seeking a Senior Product Security Engineer with a passion for application security and resilient software development. You ll be responsible for hunting vulnerabilities in our web and mobile applications, collaborating with engineering teams to remediate strategically, and ensuring security is seamlessly integrated into our development process. You ll be an advocate for security across the organization, mentoring engineers, and introducing the latest security tools and trends. As a Senior Product Security Engineer, you will: Dive deep into mobile and web technologies to proactively hunt for vulnerabilities. Secure cloud-native applications, ensuring best practices across Tide s AWS cloud environment. Perform threat modeling and guide teams in secure design principles to prevent vulnerabilities. Remediate vulnerabilities through strategic initiatives and hands-on patching. Act as a subject matter expert across a range of security areas, particularly application security. Mentor and coach junior engineers, sharing your expertise to raise the security bar. Integrate security into our CI/CD pipelines, leveraging automation to catch vulnerabilities early. What We re Looking For: Extensive experience in Application Security (AppSec), with a deep understanding of concepts like Secure Enclave, URL Schemes vs. Universal Links, and presigned URLs in S3. Proficiency with tools like Burp Suite (bonus points if you ve built custom extensions). Excellent communication skills able to clearly articulate vulnerabilities and advocate for their remediation. Hands-on experience with cloud-native applications and consistently applying security best practices. Ability to write proof-of-concept (POC) scripts to demonstrate findings and their potential impact. A passion for the security community public speaking, blogging, bug bounties, or sharing your work on GitHub is a plus. Our Tech Stack: Cloud Environment: 100% containerized on AWS EKS. Infrastructure as Code (IaC): Managed via Terraform and Terragrunt. Deployment: GitOps with Argo CD, supported by Helm and Crossplane. CI/CD: GitHub Actions and all source code hosted on GitHub. What You ll Get in Return: Competitive salary Health Insurance (Self & Family) Term & Life Insurance OPD Benefits Mental Well-being Support through Plumm Learning & Development Budget WFH Setup Allowance Leave Benefits: 15 Privilege Leaves, 12 Casual Leaves, 12 Sick Leaves, 3 Paid Days Off for Volunteering or L&D Activities Stock Options Tidean Ways of Working: We support a flexible workplace model, balancing remote and in-person work to meet the needs of different teams. While remote work is encouraged, we believe in face-to-face interactions to foster innovation and strengthen team spirit. Our offices are hubs for collaboration and community-building. Diversity & Inclusion at Tide: At Tide, diversity and inclusion are at the heart of our culture. Our Tideans come from diverse backgrounds, bringing unique perspectives that help us build products that resonate with our members. We are committed to creating an environment where everyone s voice is heard, and all individuals regardless of ethnicity, gender identity, sexual orientation, or disability are welcomed and celebrated. We are One Team, fostering transparency and inclusion in everything we do.

Who You'll Work With Cisco Networking Engineering (CNE), formerly known as Distributed Systems Engineering (DSE), is a multi-billion-dollar business primarily serving the Web, Service Provider Edge, Core & Optical markets. The India-based team is responsible for developing high-end routers such as the ASR9000, NCS5500, NCS540, NCS560, NCS5700, as well as optical products like the NCS1010, NCS1014, NCS1004, NCS4000, and NCS2000 series. What You'll Do Deliver software with exceptional quality and customer satisfaction, facilitating faster customer adoption. Use your expertise and creativity to recommend innovative product solutions while applying your understanding of Cisco s business strategies. Engage in automated End-to-End System/Solution testing. Troubleshoot complex network issues and define effective solutions. Work on network automation, algorithmic thinking, and analytics applications based on customer use cases. Contribute to continuous improvement and transformation efforts, applying scientific and data-driven testing methodologies. Collaborate effectively with cross-functional teams across different geographies, engage directly with customers, and manage stakeholder relationships. Write Python automation test plans to define the automation strategy and test cases for new features, solution tests, and system tests. Be part of a collaborative team that values open communication, empowerment, innovation, and career development. Utilize strong software engineering test methodologies and process knowledge. Who You Are Excellent expertise in test automation using Python and other automation tools and methodologies. Proficiency in Python, Shell scripting, GIT, Netconf, Restconf, OpenConfig, SNMP, and Telemetry. Expertise in Optical Technologies such as DWDM, ROADM, OTN, and Coherent technologies is highly desirable. Strong understanding of customer deployments and operations, with the ability to translate brownfield/greenfield deployments into effective test strategies. Extensive experience in test engineering concepts and methodologies, including test planning, test case design, execution, and automation. Familiarity with Layer-0 and Layer-1 traffic generators and analyzers (e.g., Viavi, Agilent, Spirent, IXIA, etc.). Typically requires an MS/BS in Electrical Engineering or Computer Science, along with 6-8 years of proven experience in the field. Strong problem-solving abilities and familiarity with Linux and modern software tools for development and debugging. Solid software design and development skills. Why Cisco? #WeAreCisco We re a team of unique individuals who come together to develop innovative technology and drive a more inclusive digital future for everyone. Nearly every internet connection across the globe touches Cisco, and we are at the heart of ensuring that data travels securely at light speed. But what sets us apart is not just the technology we create, but the impact we make. We help the healthcare industry connect with patients and professionals; we empower educational institutions to teach and collaborate under the most challenging circumstances; we support businesses of all sizes in connecting with employees and customers in new ways, and we provide digital access to remote regions through technologies like 5G. At Cisco, we face challenges head-on, supporting each other every step of the way. We celebrate our achievements and grow together, fostering a culture of recognition and mutual support. Giving back is an integral part of our culture employees enjoy 10 paid days off each year to volunteer and make a difference in their communities. Qualification : Typically requires an MS/BS in Electrical Engineering or Computer Science

Our Mission At 6sense, we aim to transform the way B2B organizations drive revenue by predicting the customers most likely to buy and guiding teams on how best to engage with anonymous buying groups. 6sense Revenue AI is the only sales and marketing platform designed to create, manage, and convert high-quality pipelines into revenue. Our Culture Our people are the foundation of 6sense. Guided by our core values of Accountability, Growth Mindset, Integrity, Fun, and One Team, we work with passion and purpose. Every team member contributes to shaping the future of our industry-leading technology. At 6sense, we empower difference-makers to take risks, act with integrity, and measure success by the value we deliver to our customers. We want your time at 6sense to be the most rewarding chapter of your career. Role Responsibilities Analyze, track, and resolve customer issues promptly to ensure exceptional client satisfaction. Perform data analysis using SQL, spreadsheets, and ad hoc methods. Identify alternative solutions when necessary and communicate them effectively to customers. Develop a comprehensive understanding of product architecture, technical components, and functionality. Assist in creating training materials to support product troubleshooting and usage. Establish and document troubleshooting procedures for new product features. Communicate clearly and effectively with customers, internal support teams, and other departments. Preferred Skills & Experience 3 6 years of customer support experience for software applications. Proficiency in SQL with 3+ years of experience. Familiarity with Marketing Automation Platforms (MAP) and CRM tools, particularly Salesforce. Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences. Proven ability to work in a team environment while achieving aggressive goals. Self-motivated, with strong prioritization and multitasking skills. Experience with Google Analytics and Salesforce integrations is a plus. Background in a SaaS environment is highly desirable. Familiarity with ticketing systems such as Zendesk and JIRA is advantageous. Our Benefits We provide comprehensive benefits for our full-time employees, including: Health coverage, paid parental leave, and generous PTO and holiday allowances. Quarterly self-care days to recharge. Stock options. Equipment and support for remote work or on-site collaboration. Access to LinkedIn Learning and other development initiatives to foster growth. Employee well-being programs, including quarterly wellness sessions and diversity-focused events. At 6sense, we celebrate our diverse team and create a supportive environment for personal and professional growth. Qualification : 3-6 years customer support experience for software applications