Remote Collaboration Jobs in Hyderabad
277 Jobs Found
Head Of Operations
Bytexl
Position: Head of Operations Location: Hyderabad, India Experience: 7-10 years | Full-Time Company Overview: Our vision is to be the leading EdTech company catalyzing the transformation of engineering colleges in India. We envision a future where every engineering student gains access to holistic, industry-relevant education that enhances their skills and employability. Through innovation, we empower students by bridging the gap between academia and industry, shaping the next generation of highly skilled professionals who will contribute significantly to national development. About byteXL: byteXL is revolutionizing engineering education in India and beyond. We partner with colleges to deliver industry-aligned training programs, personalized learning pathways, and real-time analytics aimed at boosting student employability. As byteXL grows, the operations function remains central to driving our success. This is a high-impact opportunity to lead and shape that growth. Role Overview: You will own end-to-end operational strategy, driving efficiency and alignment across product, sales, delivery, and finance teams. You will manage relationships with colleges and institutional stakeholders, ensuring internal execution meets customer expectations and supports business objectives. Key Responsibilities: Lead and own the operations function, including strategy, execution, and delivery across departments. Build, mentor, and lead a high-performing operations team that thrives on ownership, learning, and results. Represent byteXL in client-facing interactions with college leadership such as TPOs, HODs, and Deans. Identify and implement operational improvements using data-driven insights and stakeholder feedback. Develop and enforce SOPs for delivery, reporting, invoicing, and student engagement workflows. Design and maintain performance dashboards that provide clear visibility into operational metrics (weekly, monthly, quarterly). Collaborate with finance and account managers to ensure timely invoicing and collections. Provide internal teams with actionable data insights from student engagement and program usage. Foster cross-functional collaboration to remove barriers and promote alignment across product, delivery, sales, and leadership. Anticipate risks and proactively resolve operational issues to maintain business continuity and customer satisfaction. Participate in leadership meetings, contributing to strategic planning and decision-making. Qualifications: 7-10 years of operations experience, preferably in EdTech, SaaS, or B2B services. Proven leadership capabilities with a track record of building and scaling effective teams. Experience working closely with clients, particularly large institutions or B2B accounts. Strong analytical skills and proficiency with data, reporting tools, and dashboards. Familiarity with accounting processes such as invoicing and collections. Excellent verbal and written communication skills for managing diverse internal and external stakeholders. High ownership mentality, bias for action, and ability to thrive in fast-evolving environments. Preferred / Bonus Skills: Experience building an operations function from the ground up. Prior work with engineering colleges or in the education sector. Hands-on knowledge of CRM, ERP systems, or data visualization tools such as Power BI or Tableau.
Project Manager
Innovapptive
Position: Project Manager Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary + Bonus + Benefits About Innovapptive: Innovapptive is revolutionizing the industrial workforce by connecting front-line workers, back-office teams, and assets through our patented, Code-Free platform for SAP and IBM Maximo. Our solution digitizes traditionally manual, paper-based processes in maintenance, operations, and supply chain, empowering workers with configurable mobile apps and enabling real-time visibility and insights for back-office teams. Trusted by industry leaders like Newmont Mining, Shell, UNICEF, and Reckitt Benckiser, Innovapptive improves asset uptime, productivity, safety, and workforce management saving millions for our clients. Backed by Tiger Global Management, a global marquee fund with over $30 billion in assets and a history of investing in unicorns like Spotify and Netflix, we are driven by our people, innovation, and a mission to empower 350 million industrial workers worldwide. Role Overview: As a Project Manager, you will lead project delivery ensuring scope, timeline, budget, and quality targets are met. You will engage with customers, manage expectations, coordinate cross-functional teams, and mitigate risks to deliver business outcomes. Your role includes resource planning, stakeholder collaboration, and continuous project monitoring. Key Responsibilities: Lead project teams to deliver projects on time and as per requirements. Monitor progress and risks; resolve issues proactively and escalate as needed. Facilitate effective communication across project teams and departments. Develop, maintain, and communicate comprehensive project plans. Manage internationalization and translation project intakes and executions. Ensure project team members possess the required skills and qualifications. Perform other duties as assigned. Qualifications & Experience: Bachelor s degree in Business, Software Engineering, Computer Science, or equivalent. 5 7 years of project management experience in software development or software projects. Strong understanding of SDLC processes; ERP experience is a plus. Proficient with project management tools and methodologies. Excellent verbal and written English communication skills. Experience working in a global, customer-facing role. Ability to manage multiple priorities in a fast-paced, dynamic environment. Passion for continuous learning and skill development. What We Offer: Innovative, collaborative, and entrepreneurial work culture. Opportunity to work with global brands on impactful projects. Competitive salary with performance-based bonus. Comprehensive medical insurance covering family members. Paid maternity and paternity leave. Generous vacation and paid time off. Bi-annual performance reviews and transparent feedback. Access to extensive learning and development resources. Employee interest groups and clubs for professional and personal growth. Innovapptive is an equal opportunity employer committed to diversity and inclusion. We encourage applicants of all backgrounds to apply. Qualification : Bachelors degree in Business, Software Engineering, Computer Science, or equivalent.
Technical Consultant
Innovapptive
Position: Technical Consultant Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by uniting front-line workers, back-office teams, and assets on a patented, Code-Free connected worker platform integrated with SAP and IBM Maximo. Our mobile-first SaaS solutions digitize and automate traditionally paper-based maintenance, operations, and supply chain processes for some of the world s largest brands like Shell, UNICEF, and Reckitt Benckiser. Backed by Tiger Global Management and Vista Equity Partners, we re on a mission to empower 350 million industrial workers globally by improving productivity, safety, and operational excellence. Role Overview: We are seeking a Technical Consultant to collaborate closely with customers, product managers, and professional services teams. You will define integration architectures, guide SaaS adoption, and lead the design and implementation of scalable cloud and middleware solutions aligned with customer IT strategies. This role blends architecture, hands-on implementation, and cross-functional collaboration to deliver innovative industrial SaaS integrations. Key Responsibilities: Cloud Architecture & Solution Advisory Engage with customer architects/SMEs to design secure, scalable cloud deployments (AWS mandatory; Azure/GCP optional) Recommend best practices for SaaS adoption, API strategy, middleware, and cloud security Define and enforce architectural standards and governance Integration Solutioning Analyze ERP/CRM systems (SAP PM/MM, Maximo, Salesforce, Oracle) and design middleware integrations (CPI, BTP, MuleSoft, PI/PO, Dell Boomi) Lead integration planning and mapping workshops with clients ETL & Data Flow Enablement Architect ETL pipelines and data transformation rules ensuring clean, secure data flows Implement reliable data ingestion via APIs, OData, REST, SOAP, and event-driven methods Security, IAM & Compliance Implement best practices for data security including OAuth 2.0, OpenID, TLS/SSL, encryption (AES, RSA) Support identity federation (SSO, MFA, Azure AD, Okta) Ensure compliance with GDPR, CCPA, and other data privacy regulations Monitor security logs and support incident response Deployment & Customer Support Support solution deployment and post-go-live activities ensuring stability and performance Guide clients through testing, rollout, and knowledge transfer Collaboration & Enablement Serve as liaison between customers, product engineering, and delivery teams Provide enablement and training for client IT teams What You Bring: Bachelor s degree in Computer Science, IT, or related field 5-8 years experience in Enterprise SaaS Integration and Cloud Architecture Experience integrating SaaS with ERP/CRM systems (SAP PM/MM, Maximo, Oracle, Salesforce) Expertise in REST/OData/SOAP web services, middleware (CPI/BTP/MuleSoft/ESB), and scripting Hands-on experience with AWS (mandatory), Azure or GCP Strong knowledge of networking/security protocols (HTTPS, IPsec, TLS), IAM (SSO, MFA), API management Familiarity with integration/security tools (Postman, Swagger, Wireshark, Fiddler) Knowledge of encryption, data privacy laws, and secure API endpoint management Bonus: SAP backend experience, SMP SDK, SAP HANA, TOGAF certification, mobile field ops solutions, Connected Worker tech Startup mindset: adaptable, proactive, results-driven Soft Skills: Strong problem-solving and analytical thinking Excellent communication and client-facing skills Passion for innovation, customer success, and digital transformation Willingness to travel to client sites as needed Work with a highly innovative team and cutting-edge technology Grow your career in a fast-paced, entrepreneurial environment Collaborate with global brands on impactful projects Competitive salary and comprehensive benefits including medical insurance for family, paid parental leave, and generous PTO Continuous learning and development opportunities Inclusive and diverse workplace culture Innovapptive does not accept unsolicited resumes from recruitment firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration without regard to protected characteristics under applicable laws. Qualification : Bachelors degree in Computer Science, IT, or related field.
Senior Operations Specialist
S&p Global
Job Summary: Senior Operations Specialist Location: Hyderabad, India Grade Level: 09 Department: Operations Group Division: S&P Global Ratings Role Overview: As a Senior Operations Specialist, you will act as the central point of coordination for office operations, employee engagement, and executive support in S&P Global s Hyderabad Orion office. Reporting to the site leader, you will ensure operational efficiency through calendar, travel, and logistics management while also driving site-level initiatives in collaboration with global teams. Key Responsibilities: Support senior leadership by managing calendars, travel, logistics, and expenses. Lead site-level initiatives including employee engagement programs, large-scale meetings, town halls, and office communication efforts. Coordinate cross-functional projects with HR, Finance, Facilities, Security, and Procurement. Manage vendor relations, procurement workflows, seating/headcount data, and office supplies. Oversee project and operations documentation, newsletters, and internal communication. Provide a point of continuity for visiting leaders and remote team members. Identify process improvements to enhance operational efficiency and compliance. Who You Are: Education: Bachelor s degree or higher. Experience: 4+ years in administrative, operations, or office management roles preferably in IT or financial services. Skills: Strong project coordination, stakeholder management, and multitasking abilities. Excellent written and verbal communication. Proficient in Microsoft Office Suite, with experience in Excel, PowerPoint, and tools like Tableau. Familiar with project management methodologies such as Agile or SCRUM. Soft Skills: High emotional intelligence, initiative, and ability to work independently and under pressure. Comfortable working with diverse, global teams and senior stakeholders. What You ll Gain: Exposure to executive operations and high-impact initiatives within a global organization. Career development through interaction with cross-functional teams and senior leaders. A role that blends strategic thinking, operational oversight, and employee engagement. Access to best-in-class benefits and professional growth tools. About S&P Global Ratings: S&P Global Ratings is the leading provider of credit ratings, research, and sustainable finance opinions. We deliver independent insights that help businesses, governments, and institutions make decisions with clarity and confidence. As part of S&P Global, we empower global markets with data-driven intelligence. Qualification : Bachelors degree or higher.
Principal Engineer - Ai/ml (hybrid)
Raytheon Technologies Corporation
Principal Engineer AI/ML (Hybrid) Location: Hyderabad, India Company: Collins Aerospace (Raytheon Technologies) Experience: 8+ Years Overview Join our Applied Research & Technology (ART) department as a Principal Engineer in AI/ML. Be part of a global team driving innovation in aerospace through advanced technologies like AI/ML, Cloud, and emerging software solutions. Key Responsibilities Lead AI/ML software architecture, development, and deployment. Deliver proof-of-concepts and technology demonstrators across global R&D teams. Contribute to international conferences and publish research papers. Identify and explore disruptive trends in AI/ML, CV, NLP, and Generative AI. Skills & Qualifications Proficiency in Python and one of C/C++/C#/Java. Strong background in AI/ML for embedded or cloud platforms (AWS preferred). Hands-on experience with MLOps and software pipelines. 8+ years in software/AI roles; 2+ years in technical leadership. Bachelor's or Master s in CS, Electronics, or Avionics. AI/ML certifications; Agile/Scrum Master certification preferred. Benefits Group health, life, and accident insurance Transportation and meal vouchers Car lease, LTA, fuel & maintenance support 18 vacation days + 12 contingency leave Employee Scholar Program and pension plan Apply Now Be a pioneer in AI/ML innovation in aerospace. Apply today and help us shape tomorrow s flight technology. Equal Opportunity Statement RTX is an equal opportunity employer. All qualified candidates will receive consideration without regard to race, gender, religion, sexual orientation, or disability status. Qualification : Bachelor's or Masters in CS, Electronics, or Avionics.
Aws Devops Engineer / Architect
Quadrant Technologies
Job Title: AWS DevOps Engineer / Architect Location: Hyderabad Job Type: Full-time Salary: Negotiable Position Overview: We are looking for an experienced AWS DevOps Engineer / Architect to join our team. In this role, you will work with a wide range of AWS services and DevOps tools, enabling the efficient deployment and operation of software in cloud environments. The ideal candidate will have extensive experience in AWS architecture, CI/CD, EKS, CloudFormation, and various DevOps tools and technologies. Key Responsibilities: AWS Infrastructure: Design, implement, and manage AWS cloud infrastructure with a focus on CloudFormation, Lambda, EKS, and other AWS services. Containerization and Orchestration: Manage Docker and Kubernetes environments, ensuring seamless container orchestration and deployment. CI/CD Pipelines: Build and maintain CI/CD pipelines using tools like Jenkins, Bamboo, Azure DevOps, and TeamCity. Scripting and Automation: Develop scripts for automation using languages such as Shell, PowerShell, and Python. Monitoring and Logging: Implement monitoring and logging solutions using tools like Datadog, Splunk, and Wiz to track the performance and health of infrastructure. Collaboration: Work closely with development teams to ensure smooth integration and deployment processes. Infrastructure as Code: Write and maintain infrastructure code using Terraform and AWS CloudFormation. Agile Environment: Work in an Agile environment using tools such as JIRA to manage tasks and collaborate with team members. Security and Best Practices: Ensure the security, performance, and scalability of cloud infrastructure, following industry best practices. Microservices: Work with microservice architectures and ensure the efficient deployment and scaling of services. Qualifications: Educational Qualification: Bachelor s degree in Computer Science, Engineering, or a related field. Experience: 5+ years hands-on experience with AWS services, including Lambda, CloudFormation, EKS, CodePipeline. 3+ years experience with Docker and Kubernetes at an enterprise level. 5+ years experience in CI/CD with tools such as Jenkins, Bamboo, Azure DevOps, and TeamCity. Experience with scripting languages like Shell, PowerShell, Python. Knowledge of microservice architecture, API management, and networking concepts such as DNS, Ingress, LB. Experience with monitoring/logging tools like Datadog, Splunk, and Wiz. Linux experience (at least 3+ years) and Windows Server experience (2-3+ years). Additional Skills: Knowledge of C#, .NET, Java, and object-oriented programming concepts is a plus. Experience with version control systems like GitHub, TFS. Familiarity with security best practices in cloud environments. Preferred Qualifications: AWS Certification is a plus (e.g., AWS Certified Solutions Architect or AWS Certified DevOps Engineer). Other Details: Notice Period: Immediate or negotiable Work Environment: Hybrid work model (combination of remote and on-site) Salary: Negotiable based on experience If you are an experienced AWS DevOps Engineer/Architect with a passion for cloud infrastructure, CI/CD, and automation, we would love to hear from you. Join our dynamic team and help drive innovation in cloud architecture and DevOps practices. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.
Sr. Network Operations Engineer
Oracle
Job Description: Network Operations Engineer - Oracle Cloud Infrastructure (OCI) Career Level: IC3 Experience: 6+ years in network-related experience Overview: We are looking for a skilled Network Operations Engineer to join our team and play a critical role in supporting and maintaining Oracle's global cloud computing environment, specifically Oracle Cloud Infrastructure (OCI). This role involves monitoring and resolving network incidents, conducting root cause analysis (RCA), and automating network tasks. As part of the OCI Global Network Operations team, you will work with a world-class team to ensure the reliability and performance of Oracle's network infrastructure, supporting millions of servers across a global network. Key Responsibilities: Incident Management & Troubleshooting: Identify actionable incidents using monitoring systems, troubleshoot network events, and escalate as needed. Participate in major event/incident calls, using technical and analytical skills to resolve network issues affecting Oracle customers/services. Handle faults and escalations by identifying, responding to, and resolving network faults in OCI s systems, liaising with 3rd party suppliers and stakeholders. Automation & Scripting: Leverage automation to streamline network management tasks and develop scripts for routine processes. Assist in executing network changes in accordance with Oracle s change management processes. Collaboration & Documentation: Collaborate with network engineers, system administrators, and other technical teams to ensure smooth operations. Contribute to documentation such as runbooks, operation guides, and technical documentation. Assist in onboarding new team members and share best practices. Operational Support & Planning: Participate in network lifecycle management, including design, deployment, and operations of OCI s network infrastructure. Support network solution design reviews and provide feedback during project planning and execution. Provide break-fix support for network events, troubleshoot network alerts, and perform root cause analysis as necessary. Event Management: Monitor network events using tools and coordinate with onsite support teams and vendors. Manage incidents and tickets, escalating or resolving network issues in a timely manner. Shift Work & On-Call Support: Work in rotational shifts to ensure 24/7 network operations support. Provide on-call support as needed. Technical and Professional Requirements: Network Protocols & Technologies: Strong experience with networking protocols such as BGP, OSPF, IS-IS, TCP/IP, IPv4, IPv6, DNS, DHCP, MPLS. Experience with VPNs, SSL, and other network security technologies. Hands-on experience with Juniper, Cisco, Arista switches, and Ethernet hardware (Broadcom/Mellanox). Automation & Scripting: Experience in scripting and network automation using tools like Python, Puppet, and Ansible. Exposure to network automation and configuration management tools. Experience in Large Scale Environments: Previous experience working in large ISP or cloud provider environments, handling enterprise-level infrastructure supporting 24/7 operations. Analytical & Troubleshooting Skills: Strong problem-solving and analytical skills to diagnose and resolve network issues efficiently. Ability to assess and prioritize network faults, leveraging monitoring tools to track incidents. Certifications & Knowledge: Cisco and Juniper certifications (desired). Experience with network monitoring and event management tools. Exposure to cloud-based network infrastructure, particularly in environments like OCI. Communication & Collaboration: Strong oral and written communication skills to interact with stakeholders, including engineers, vendors, and senior management. Ability to document network processes and troubleshoot effectively with internal and external teams. Desired Qualifications: Bachelor s degree in Computer Science, Information Technology, or related field (preferred). 6+ years of experience in network operations or related roles. Familiarity with OCI s architecture and cloud technologies. Work Environment: Join a global team that operates across multiple time zones, supporting OCI s extensive cloud infrastructure. Work in a fast-paced, collaborative environment where your contributions directly impact Oracle s network reliability and performance. At Oracle, you will have the opportunity to leverage your skills to support a state-of-the-art global network infrastructure and work with a world-class team. If you are passionate about network operations, automation, and ensuring high-performance cloud environments, we encourage you to apply. Qualification : Bachelors degree in Computer Science, Information Technology, or related field (preferred).
.net Software Engineer, Senior
Infor
Position Summary: Infor is looking for a talented Senior .NET Developer to join our India Infor SunSystems development team as we build momentum for our recently released Multi-Tenant cloud solution. SunSystems is a well-established financial management solution with a depth of functionality that attracts thousands of B2B customers in multiple verticals around the globe. The solution is combined with real time analytics and is tightly integrated into Infor s Technology platform. SunSystems R&D is forming a new team based in Hyderabad, to work side by side with the rest of the organisation currently based in Farnborough, UK and Shanghai China. This new team is a cross-platform development team incorporating Java, .NET and front-end skills and is intended to accelerate our delivery work on new features and product modernisation. This team will be part of a thriving local Infor community at the Infor Hyderabad office which spans several Infor products and this is great opportunity to get in at the start of the SunSystems team. As a member of our R&D team, the Senior .NET Developer works closely with Business Analysts, Product Owner, Product Managers, QA and Support teams to develop new functionality and provide an excellent experience for our customers and partners. The successful candidate will be responsible for developing new software features and REST APIs, solving issues and supporting a major modernisation of the product. At this level, it s expected the developer can provide mentorship to less experienced developers, within our agile (predominantly scrum) software teams. A Day in The Life Typically Includes: Developing new software features and enhancing existing functionality, working within our agile scrum teams, alongside product owner / business analyst, developers, QA, Scrum Master. Our teams are based across the UK, Shanghai China, and India, achieving a level of follow-the-sun development, and you may be working in teams with individuals from these localities. Building out new REST APIs for use in internal API-driven development and externally for partner and third party integrations. Investigating customer-reported software issues, security vulnerabilities and improvements to resolve in a timely and effective manner. Supporting other developers with code review and shared problem solving. Supporting product owner in understanding complexity of work, identifying constraints and dependencies and in estimating delivery timescales. Working with architects and principal developers to design features and functionality and to help to articulate the future direction of development, design principles and architecture for use across SunSystems. What You Will Need: Basic Qualifications Strong skills in .NET software development, with in-depth understanding of the Base Class Library (BCL) and ASP.Net Core. Experience working in an Agile (pref. Scrum) and iterative development approach. Strong written and verbal communication skills in English. Enthusiasm and ability to collaborate well with others, including remote teams. Professional pride, drive and curiosity, a diligent self-starter that keeps up to date with best practise and keeps your skillset sharp. Strong ability to think through large abstract systems and processes, comfortable problem-solving and working with data. Preferred Qualifications: Experience with Enterprise, SaaS and/or web platform software development lifecycle a big plus. Experience with some of our complementary range of technologies, e.g. Java, Typescript, XHR, Tomcat, Service based architectures with HTTP (SOAP / REST APIs) integrations, AWS, Microsoft SQL Server or similar RDBMS. Experience with CI/CD toolchains, IDE (Visual Studio / Rider / VS Code), PowerShell, Jenkins, Git. Customer focused mindset, with the ability to understand end user requirements and consider how users work with software that you develop. Understanding of Accounting/Reporting/Financial applications, or experience with or exposure to Infor SunSystems and Query and Analysis, beneficial but not required. About Infor: Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation.
Associate Manager, Customer Support
Coinbase
Associate Manager, Customer Support At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. As an Associate Manager, your primary role will be to manage a team of customer support agents. You will be responsible for your team's performance as measured by key operational metrics, including contacts handled, first contact resolution rates, and quality scores. You will coach team members in a timely manner based on their performance against these metrics. Additionally, you will work closely with senior leadership to own optimization initiatives and contribute to roadmap efforts. This may include participating in interviews. You will become a subject matter expert on Coinbase's operational processes and workflows, collaborating across customer experience teams as needed. As business needs require, you may manage Customer Support Supervisors. To perform these duties successfully, you will utilize tools such as: Maestro QA, Salesforce, Slack, G-Suite, Confluence, Looker, Amazon Web Services (AWS), and proprietary technologies. Familiarity with these systems is essential for tracking agent performance, collaborating with colleagues, documenting procedures, and analyzing business data. What you ll be doing (ie. job duties): Lead a team of high performing customer service agents across multiple channels (eg. phone, messaging, email) Manage and support initiatives aimed at improving operations through the automate, eliminate, and optimize framework. Act as a trusted point of contact for escalations and high priority issues related to your scope. Achieve SLAs, productivity and quality metrics for your line of business/team members. Collaborate cross-functionally with Program, Quality, Training and Product teams to improve existing workflows and processes. Utilize an in-depth understanding of metrics to drive data-backed business decisions. Communicate policies and follow up to ensure compliance and consistency; taking corrective action as necessary and documenting the issue and actions taken. Provide leadership and mentorship across key areas like performance management, learning & development, and leadership skills Potentially manage Customer Support Supervisors as business needs necessitate Participate in the interview and selection process for new customer support agents What we look for in you (ie. job requirements): Customer obsessed, motivated by Coinbase s mission and crafting a seamless support experience for our global customer base. Minimum of 8 years of relevant experience in financial services, technology and/or customer support. Minimum of 5 years of people management experience in an operations environment. Ultra proactive in identifying opportunities, proposing solutions, and demonstrating a bias for action in executing solutions Excellent track record of leading deeply engaged and high performing teams and using metrics to make business decisions. Ability to work independently and as part of a team, with a high level of self-motivation, personal accountability, and natural curiosity Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines Drives urgency and adapts flexibly to evolving needs in a complex, fast-paced, and high-growth environment. Crypto is a 24/7/365 business so availability to work shifts on weekends, and outside of the "standard" work day Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Willing to work from an office at Hyderabad, India OR Manila Philippines Nice to haves: Experience at crypto exchanges or in financial services, ideally in payments, trading operations or technical support. Advanced experience in project management, analytics or quality assurance. Advanced degree in business, finance, customer experience and/or blockchain. Advanced understanding of Google apps, JIRA, Salesforce Service Cloud Pay Transparency Notice:The target annual salary for this position can range as detailed below. Full time offers from Coinbase also include target bonus + target equity + benefits (including medical, dental, and vision). Pay Range: 3,320,000 3,320,000 INR Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is committed to diversity in its workforce and is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Know Your Rights noticehere. Additionally, Coinbase participates in theE-Verify programin certain locations, as r...
Consumer Qa Analyst Iii
Coinbase
Consumer QA Analyst III At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will work closely with production QA teams to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB, embodying the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite in our Manila/Hyderabad office. Kindly expect to work in a US timezone per business needs. What you ll be doing (ie. job duties): Full ownership of quality program:Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends:Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management, Vendor Management, Operations, Learning & Development, Content, Compliance, etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments:Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs, training facilitators, and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What we look for in you (ie. job requirements): Relevant Experience:3+ years of experience in quality management in customer service operations. [For internal applicants]:Process expert with strong knowledge in complex workflows. 90%+ QA score with no captured critical error in the past 6 months, and currently not in any performance improvement plan. Mission-driven:Strong commitment to Coinbase s mission with a passion of improving customer experience. Problem solver:Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other s perspectives. Project management:Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides. Stakeholder management:Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed. Organizational and time management:Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines. Nice to haves: Prior supervisory experience is a huge advantage Experience in supporting high-value customer, account management, and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA
Program Manager, Aml Compliance Operations
Coinbase
Compliance Program Manager At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. We are seeking an experienced Compliance Program Manager to oversee the execution of high-priority regulatory compliance Programs within the company s Transaction Monitoring (TMS) and Screening functions. This role involves leading strategic, multi-regional Programs to ensure compliance with global AML regulatory bodies. The Program Manager will ensure the integration of regulatory requirements into policies, overseeing their documentation and practical implementation across the business. Additionally, the role will focus on 1) launching new TMS and Screening programs into new products 2) driving automation and process efficiencies and 3) resolve internal audit findings and ensure all operational processes related to TMS and Screening are aligned with compliance standards. What you ll be doing (ie. job duties): Lead cross-functional teams to deliver large-scale, global projects ensuring that all TMS and Screening Program objectives are met on time and within scope. Work across Technology, Operations, Compliance and Product teams to continually refine and improve TMS and Screening processes, ensuring they remain compliant with regulatory requirements whilst ensuring a best in class customer experience. Lead the translation of Compliance requirements and policies into operations processes and procedures for the TMS and Screening function. Ensure requirements for new TMS and Screening programs across new businesses or products are launched on time and satisfy compliance and business requirements. Develop and maintain a detailed Program plan, setting milestones, managing resources, and identifying key deliverables to ensure successful outcomes. Engage with key stakeholders (legal, risk, compliance, operations) to ensure ongoing communication and alignment of goals. Establish robust mechanisms and feedback loops to gather operations / investigator feedback on TMS and Screening processes, to improve upstream Compliance and Product controls. Lead the development of dashboards and KPIs to monitor the success of the compliance Program and track adherence to global regulatory requirements. Utilize an in-depth understanding of metrics, reporting, capacity planning and financials to make informed data-driven decisions. What we look for in you (ie. job requirements): Motivated by Coinbase s mission 5+ years of proven transaction monitoring / AML experience in financial services or technology organizations. 3+ years of program management experience across global and cross functional teams. Working knowledge of laws, regulations, and risk management practices for financial services. Hands-on involvement in defining metrics that tie back to how we measure success. Proficient in PowerPoint/Google Slides and Excel/Google Sheets. A BA/BS degree in business, finance, and other related fields. Nice to haves: Advanced degree in business, finance, and other related fields. Experience with and/or keen interest in cryptocurrency. Experience working across multiple AML systems and programs simultaneously (e.g., experience in combinations of KYC, AML, and Sanctions). Professional certifications (e.g. CRCM, CAMS, CIA, CISA, and CICA). Deep understanding of Google apps, JIRA, Salesforce Service Cloud. Qualification : A BA/BS degree in business, finance, and other related fields.
Technical Support Engineer
Celigo
Technical Support Engineer - CloudExtend Location: Hyderabad, India. At Celigo, we are pioneering the future of application integration with novel new strategies, cutting edge technologies, and of course a diehard team that will go to any length to make your most complicated integrations just work. Our core mission at Celigo is simple: to enable independent best of breed applications to work together as one. We believe that every independent department and every business end user should always have choices when it comes to picking software, and that integration challenges should never stand in the way. Your Role You will join us at Celigo s CloudExtend team whose mission is to supercharge enterprise user productivity. CloudExtend products uniquely meld best-of-breed enterprise systems with ubiquitous consumer applications with a strong focus on user experience and deep insightful integration. You will play a significant role in redefining how businesses from Fortune 500s to small boutiques experience and interact with cloud systems such as NetSuite, Salesforce.com, Google, Microsoft 365, Slack, and more. Key Responsibilities: Technical Support & Troubleshooting: Provide front-line technical support to users, diagnose and resolve software issues, and ensure the timely resolution of problems. Bug Fixing & Issue Resolution: Assist in identifying, reporting, and fixing application bugs using technologies such as .NET, MongoDB, Angular, and JavaScript. System Monitoring & Performance: Monitor system performance, track and address issues in production environments, and ensure smooth software operations. Collaboration: Work closely with development teams to understand new features and assist with deployment and troubleshooting. Documentation: Create and maintain technical documentation for troubleshooting procedures, deployment steps, and issue resolution. Continuous Learning: Stay up-to-date with industry best practices, emerging technologies, and software trends to continuously improve technical skills. Skills Required: Technical Skills: AWS: Basic experience with AWS EC2, S3, Lambda, ECR, CDK and CodePipeline for deploying and maintaining applications. .NET: Familiarity with C#, .NET Core, and Web API development, with the ability to troubleshoot and resolve issues in .NET applications. MongoDB: Basic knowledge of MongoDB, including querying, troubleshooting performance issues, and basic database management. Angular: Hands-on experience with Angular for building and troubleshooting web applications, including data binding and component architecture. JavaScript: Proficiency in JavaScript, including understanding of asynchronous programming, error handling, and debugging. Additional Skills: Familiarity with version control tools such as Git for code management and collaboration. Basic knowledge of AWS CloudWatch or other logging/monitoring tools to troubleshoot and monitor applications. Familiarity with CI/CD pipeline setup using Azure DevOps and AWS CodePipeline for continuous integration and automated deployments. Familiarity with Docker, and Kubernetes for containerized deployments. Basic experience with AWS CloudFormation, CDK templates to manage infrastructure in cloud environments. Desired Skills and Attributes: Strong problem-solving skills with the ability to troubleshoot complex technical issues. Excellent communication skills, able to explain technical issues to both technical and non-technical stakeholders. Ability to work independently and as part of a collaborative team. Eagerness to learn and grow in the areas of cloud technologies, CI/CD processes, and modern software development practices. Strong attention to detail, ensuring software quality and reliability. Why you ll love it here: Everything Integrated. Our integration platform allows you to integrate any business application to any other business application. Startup Environment. The CloudExtend team acts as a startup inside of a larger, well funded startup where an innovation mindset is encouraged. Automation Nation. We re the only iPaaS to automate business processes across multiple cloud applications using a single pre built integration. Celigo Values. Celigo s guiding principles and beliefs help shape our mission and work environment, and that we want to foster and reinforce as we scale. Take A Stand. We re a company that stands for something. Celigo s Taking a Stand initiative has the goal to promote diversity, equity, and inclusion. Work. Life. Balanced. Starting your first year, we offer 3-weeks of vacation, plus holidays to recharge and spend time with family and friends. Perks. We offer a strong benefits package, a tech stipend, recognition opportunities, and many other cool perks. Hundreds of applications. Thousands of business processes. Millions of combinations. ONE iPaaS. Celigo is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Cloud Engineer (offsite)
Clovertex
Job Role: Cloud Engineer Key Responsibilities: Design, deploy, and manage AWS cloud solutions for HPC environments, including compute, storage, networking, and security. Implement scalable, reliable infrastructure to support various applications and workloads. Apply AWS best practices for performance optimization, reliability, and cost management. Build and maintain CI/CD pipelines for efficient deployment of applications and infrastructure. Develop and implement CI/CD pipelines tailored for scientific and engineering applications. Diagnose and resolve complex technical issues within AWS environments. Design and implement optimized HPC solutions for scientific and engineering workloads on the cloud. Oversee HPC deployments, ensuring high availability, scalability, and performance. Collaborate with DevOps engineers and developers to ensure seamless integration of HPC solutions. Monitor and troubleshoot HPC workloads in cloud environments. Stay current with advancements in HPC, cloud technologies, and scientific/engineering applications. Document and share best practices related to HPC and cloud integration. Job Requirements: Bachelor s degree in computer science or a related field. 2-3 years of hands-on experience with AWS services (e.g., EC2, S3, IAM, EFS, FSx, VPC). Basic understanding of HPC principles and parallel file systems (e.g., Lustre, GPFS). Experience with Linux system administration. Familiarity with cloud platforms (AWS, Azure, GCP) and HPC services (AWS experience preferred). Proven experience with DevOps pipelines, adapting scientific/engineering applications for the cloud. Strong scripting skills (Bash, Python, etc.). Basic understanding of job schedulers (e.g., Slurm, SGE, PBS). Excellent problem-solving, analytical, and communication skills. Ability to work independently and in a collaborative team environment. Preferred Skills: AWS certifications (e.g., AWS Certified Solutions Architect). Experience with Linux administration. Knowledge of parallel clusters and HPC administration. Familiarity with Slurm job schedulers. Benefits: We strongly believe in a competitive salary and benefits package for our employees. Along with the opportunity to work on cutting-edge technologies in the Biotechnology Industry, Clovertex also reimburse AWS certifications at various levels. Clovertex understands the importance of Work Life balance and provides Hybrid work model. Health insurance and benefits for the employees and dependents. Additional Information: Clovertex is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a positive and inclusive work environment for all employees. Qualification : Bachelors degree in computer science or a related field
Software Devops Development Engineer
Clovertex
Job Title: Software DevOps Development Engineer Location: Hyderabad The Software DevOps Development Engineer is responsible for developing and enhancing software solutions to support a secure Software Development Lifecycle (SDLC). This role requires a strong foundation in software development and DevOps practices to facilitate the adoption of the SDLC framework. Job Duties and Responsibilities Develop and Enhance Software: Design, develop, test, and implement software solutions to automate and streamline SDLC processes. Integrate security controls and best practices into software development activities. Collaborate with security teams to ensure software aligns with security standards and requirements. Identify opportunities for software improvement and optimization to enhance efficiency and effectiveness. Support SDLC Framework Adoption: Provide technical guidance and support to development teams in adopting the SDLC framework. Develop and maintain documentation, training materials, and other resources to facilitate framework adoption. Conduct workshops and training sessions to increase awareness and understanding of the SDLC framework. Collaborate with stakeholders to identify and address challenges related to framework implementation. Jenkins Pipeline Development: Design, develop, and maintain Jenkins pipelines for continuous integration and continuous delivery (CI/CD). Automate build, test, and deployment processes to improve software delivery efficiency. Integrate security checks and vulnerability scanning into Jenkins pipelines. Troubleshoot and resolve Jenkins pipeline issues. Scripting and Automation: Write and maintain scripts using Groovy and Python to automate tasks and improve efficiency. Develop custom tools and scripts to support SDLC activities. Integrate scripting solutions with existing tools and systems. Required Skills: Strong software development and DevOps background Proficiency in Jenkins pipelines Expertise in Groovy and Python scripting Understanding of various SDLC methodologies (Agile, Waterfall, etc.) Knowledge of security best practices and tools Problem-solving and troubleshooting skills Excellent communication and collaboration abilities Preferred Skills: Experience with cloud platforms (AWS) Knowledge of containerization technologies (Docker, Kubernetes) Experience with infrastructure as code (IaC) tools (Terraform, Ansible) Benefits: We strongly believe in a competitive salary and benefits package for our employees. Along with the opportunity to work on cutting-edge technologies in the Biotechnology Industry, Clovertex also reimburse AWS certifications at various levels. Clovertex understands the importance of Work Life balance and provides Hybrid work model. Health insurance and benefits for the employees and dependents. Additional Information: Clovertex is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to creating a positive and inclusive work environment for all employees.
Application Developer: Experience Front End
International Business Machines Corporation
Job Title: Application Developer - Front-End Web Developer Introduction: At IBM, we re transforming the future with our expertise in technology, and we need creative and skilled individuals like you to lead the way. As part of one of our IBM Consulting Client Innovation Centers (Delivery Centers), you ll be delivering cutting-edge technical solutions to a wide range of clients across both the public and private sectors globally. These centers serve as hubs of innovation, offering locally-based expertise to drive the adoption of new technology. As an Application Developer, you'll be a key player in shaping IBM s future. You ll work in an agile environment, translating system requirements into innovative system designs and development. Your contributions will directly impact IBM s global success as you collaborate and integrate code into large-scale enterprise systems. Join us and access the latest tools, education, and technologies to further your career with the world s technology leader. Your Role and Responsibilities: Collaboration and Teamwork: Work effectively as part of a team, sharing knowledge and learning from others in a fast-paced and dynamic environment. Training and Mentorship: Mentor and train colleagues on both technical and procedural aspects, helping to raise the technical expertise of the entire team. Strong Communication: Use your communication and collaboration skills to connect with team members, clients, and stakeholders to drive project success and solve challenges. Required Technical and Professional Expertise: Experience: 5-8 years of experience in front-end software development using modern programming languages. React Native & NodeJS: In-depth understanding of React Native and NodeJS, including their core principles. REST APIs / GraphQL: Experience developing and consuming REST APIs and GraphQL, with expertise in managing client-side data using Redux and GraphQL. Testing: Strong knowledge of testing frameworks like Jest, ensuring that your code is robust and of high quality. Clean Code Practices: A deep commitment to writing clean, maintainable code, following best practices and principles like Clean Code and JUnit testing. Preferred Technical and Professional Expertise: Performance Optimization: Experience in measuring and resolving performance bottlenecks using tools such as Chrome DevTools. Additional Tools: Familiarity with tools like Lighthouse, WebPage Test, or other custom tooling to optimize web performance. Strong Communication: Ability to collaborate effectively with team members and stakeholders to deliver solutions that meet business requirements. Innovation: Be part of a team that is leading global change and driving technological innovation across industries. Career Growth: Access to IBM s vast resources, continuous learning opportunities, and the latest technologies to advance your career. Global Impact: Your work at IBM will contribute to shaping the future of businesses and industries worldwide. Dynamic Work Environment: Work in a collaborative, inclusive, and dynamic culture that values personal and professional growth. If you re passionate about front-end development, eager to collaborate with innovative minds, and ready to make a global impact, join us at IBM and help us drive the future of technology.
.net Software Engineer, Senior
Infor
Position: Senior .NET Developer Company: Infor Location: Hyderabad, India About Infor and the Team: Infor is seeking a highly skilled Senior .NET Developer to join our SunSystems development team based in India. This is an exciting opportunity to be part of a growing team focused on enhancing our Multi-Tenant cloud solution for SunSystems, a well-established financial management software used by thousands of B2B customers across various industries worldwide. Our solution combines real-time analytics and is deeply integrated into Infor's Technology platform. The R&D team is expanding with the formation of a new group in Hyderabad. This team will work alongside our teams based in Farnborough (UK) and Shanghai (China), accelerating the delivery of new features and product modernization. This is a unique chance to join early in the formation of the SunSystems team, while also being part of a thriving Infor community in Hyderabad that spans multiple products. Role Overview: As a Senior .NET Developer, you will collaborate with Business Analysts, Product Owners, Product Managers, QA, and Support teams to design, build, and enhance software solutions. You will focus on developing new features, creating REST APIs, and supporting the modernization of the SunSystems platform. In addition to your development responsibilities, you will provide mentorship to junior developers and contribute to our agile (primarily Scrum) teams. Key Responsibilities: Develop new software features and improve existing functionality within agile Scrum teams. Collaborate closely with product owners, business analysts, developers, QA, and Scrum Masters to ensure the successful delivery of high-quality solutions. Design and build REST APIs for internal and external integrations, supporting API-driven development. Investigate and resolve customer-reported issues, security vulnerabilities, and performance improvements. Conduct code reviews, provide mentorship, and promote shared problem-solving within the team. Assist the product owner in understanding work complexity, dependencies, and estimating delivery timelines. Work with architects and senior developers to design new features, develop design principles, and influence the overall direction of development for SunSystems. What You ll Need: Basic Qualifications: Strong expertise in .NET development, including deep knowledge of the Base Class Library (BCL) and ASP.NET Core. Experience working within Agile development methodologies, particularly Scrum. Excellent communication skills, both written and verbal, in English. Enthusiasm for teamwork, with a collaborative attitude toward remote team interactions. Self-motivated with a commitment to continuous learning and improvement, staying updated on industry best practices. Strong problem-solving skills and the ability to navigate large-scale, complex systems and data. Preferred Qualifications: Experience in Enterprise, SaaS, or web platform software development lifecycle. Familiarity with complementary technologies such as Java, Typescript, XHR, Tomcat, Service-based architectures, AWS, Microsoft SQL Server, or similar RDBMS. Proficiency in CI/CD toolchains, Visual Studio, Rider, VS Code, PowerShell, Jenkins, and Git. A customer-centric mindset with an understanding of end-user needs and experience developing user-friendly software. Knowledge of financial applications, especially in accounting and reporting, or familiarity with Infor SunSystems, Query, and Analysis is a plus but not required. Be part of an innovative and dynamic team, with opportunities for professional growth. Contribute to the future of SunSystems in a rapidly evolving technological environment. Work in a collaborative, cross-functional team that spans multiple geographies. Access a range of Infor products and projects, expanding your skill set and experience.
Scrum Master
S&p Global
Job Title: Scrum Master Grade Level: 11 About the Role: The S&P Global Commodity Insights team is undergoing a transformation to adopt platform-centric software engineering practices, aligned with Agile development methodologies. The Scrum Master will play a critical role in driving this Agile adoption across the team. The Impact: This role supports major strategic initiatives aimed at strengthening market leadership, enhancing customer experience, and implementing next-generation software technologies. It offers an exciting and visible opportunity to contribute during a period of significant organizational and operational transformation. Responsibilities: Coach teams and the organization on Agile/Scrum practices and values to enhance customer satisfaction. Guide teams toward self-organization. Assess Scrum maturity across teams and the organization, and foster continuous improvement at a sustainable pace. Identify and remove impediments, or guide teams to the appropriate personnel to resolve issues. Create a trusting, safe environment where issues can be openly discussed without fear of blame, retribution, or judgment, focusing on problem-solving. Facilitate work progress without coercion or micromanagement. Foster effective discussions, decision-making, and conflict resolution. Enhance internal and external communication, improving transparency and information flow. Shield teams from external distractions and interruptions. Support and educate Product Owners, particularly in backlog grooming and maintenance. Lead by example, using servant leadership principles to support teams. Drive continuous improvement by facilitating retrospectives and encouraging teams to take ownership of their processes and outcomes. What We re Looking For: Basic Qualifications: First-level Scrum Master certification (PSM I). Minimum of 7 years of experience as a Scrum Master for software development teams practicing Scrum principles, methods, and frameworks. Experience working in a SAFe environment across three or more Program Increments (PIs), with a clear understanding of SAFe team structures. Proficiency in applying the SAFe framework. Enforce team rules, including Scrum guidelines, Built-In Quality practices (XP), Work in Progress (WIP) limits from Kanban, and other agreed processes. Collaborate with fellow Scrum Masters to enhance Scrum adoption across the organization. Strong facilitation, situational awareness, conflict resolution, continuous improvement, and transparency skills. Knowledge of documented patterns and techniques for addressing common Scrum challenges (e.g., Burndown techniques, retrospective formats, defect handling). Excellent oral and written communication skills. Proficiency with tools such as Azure DevOps, Confluence, MS Teams, and SharePoint. Demonstrate commitment to Scrum values commitment, focus, openness, respect, and courage. Preferred Qualifications: SAFe Scrum Master (SSM) certification. Familiarity with other Agile frameworks (Kanban, XP, Crystal, FDD). Experience with Agile techniques such as User Stories, ATDD, TDD, Continuous Integration, Continuous Testing, Pair Programming, Automated Testing, and Agile Games. Previous experience in a Team Lead role. About S&P Global Commodity Insights: S&P Global Commodity Insights provides a comprehensive view of global energy and commodity markets, enabling customers to make confident decisions and create long-term, sustainable value. As a trusted connector, we bring together thought leaders, market participants, governments, and regulators to co-create solutions that drive progress. Essential to navigating the Energy Transition, our coverage spans oil and gas, power, chemicals, metals, agriculture, and shipping. S&P Global Commodity Insights is a division of S&P Global (NYSE: SPGI), the world s leading provider of credit ratings, benchmarks, analytics, and workflow solutions across global capital, commodity, and automotive markets. Through our solutions, we help leading organizations navigate economic landscapes and prepare for the future.
Java Back-end Support Engineer
Nineleaps Technology Solutions
Position: Java Back-end Support Engineer Company: Nineleaps Location: Bangalore, India Experience: 2 4 years Industry: Technology Consulting Job Type: Full-Time About Nineleaps Nineleaps is a boutique technology-consulting firm that helps funded ventures and enterprises accelerate their product development and data efforts. With over 500+ employees, we are based in Bangalore, India. Over the past 10 years, our engineers have delivered 200+ innovative solutions to complex challenges across industries such as Retail, e-Business, Advertising, Finance, Transportation, Healthcare, and Education. Job Description We are looking for a highly skilled Java Back-end Support Engineer to join our team. The ideal candidate will be responsible for providing application support, analyzing code and logs to identify and resolve issues, and improving user experience by enhancing application processes and functionality. Primary Responsibilities: Provide application support by monitoring the support queue and addressing issues as per protocol. Ensure timely responses to user queries and follow up on each issue to closure. Collaborate with project leaders to create and maintain knowledge base documents for the applications. Identify improvements in applications, processes, and business logic to reduce support tickets and enhance efficiency. Read code and analyze system logs to determine the cause of issues and understand application behavior. Perform data and log analysis to troubleshoot errors and resolve user questions. Work independently with clients and possess excellent written and verbal communication skills. Track and resolve issues in a timely manner, ensuring proper documentation and follow-ups. Provide accurate daily handovers of business-critical issues to global peers. Maintain a high level of customer service and continuous communication with users. Demonstrate a positive, team-oriented attitude and sound judgment in all job responsibilities. Desired Skills and Experience: 2 4 years of experience in application support or back-end development. Strong experience with Java and Spring Boot. Knowledge of Public APIs and RESTful APIs. Familiarity with authentication and authorization protocols. Understanding of file transfer methods. Experience with SOAP, REST, Remote Procedure Calls, and DNS. Ability to handle API call failures and error codes. Proficiency in incident management (L1/L2), including triaging and prioritizing incidents.
Business Analyst
Techmojo Solutions
Job Summary We are seeking a highly analytical and detail-oriented team player to oversee the entire product lifecycle, from strategy development to evaluation. The ideal candidate will collaborate cross-functionally to define product roadmaps, identify new opportunities, and drive product success. Key Responsibilities: Define and articulate the product vision, ensuring alignment with business goals. Lead product planning and execution across all stages of the product lifecycle, including roadmap planning, release planning, and sprint planning. Gather, analyze, and prioritize product and customer requirements to optimize product development. Work closely with engineering, product, and sales teams to ensure seamless execution. Develop well-structured user stories using INVEST techniques. Prioritize user stories for sprints and facilitate backlog refinement sessions in collaboration with the technical team. Conduct sprint review sessions to assess progress and outcomes. Utilize Agile estimation techniques to estimate the product backlog effectively. Create wireframe prototypes and document system requirements comprehensively. Collaborate with peers to define best practices and enhance project delivery efficiency. Maintain documentation of system requirements using Jira and Confluence. Develop and monitor data-driven analytics to support product performance and decision-making. Qualifications: Bachelor s degree or equivalent, with a minimum of 2 years of experience as a Product Business Analyst. Engineering background is a plus. Strong written, verbal, and collaboration skills. Certifications in Product Management and Business Analysis are preferred. Qualification : Bachelors degree or equivalent, with a minimum of 2 years of experience as a Product Business Analyst.
System Administration & Infrastructure
Salesforce
Responsibilities Develop and maintain the platform infrastructure - provide capacity and ensure availability - on premise and cloud Support our commitment to continuous integration, unit tests, and functional automation Provide attention to detail and a dedication to delivery of high-quality, stable deliverables Work seamlessly as part of a multi-site, multi-cultural, development and testing team Be self-motivated; driven to achieve and exceed committed milestones Display strong collaboration skills, including the ability to mentor and be mentored Desire to work in a growing, fast-paced environment of innovation Participate in the team s on-call rotation to address complex problems in real-time and keep services operational and highly available Required Skills Experience deploying production code Experience with IaaC, Ansible Experience with CI/CD (Jenkins experience a plus) Ability to share and collaborate with peers via presentations and written technical documentation Experience developing or operating in SaaS applications 2-5 years of System Engineering experience working with large scale deployments System administration in a production environment Excellent technical and people skills are an absolute necessity Proficiency in scripting with languages such as Bash, Perl and Python Strong Linux experience, especially CentOS/RHEL/OL Desirable Good knowledge of OOP, APIs and REST services Core database (SQL) skills including ability to execute and debug complex queries Experience with Scrum in an Agile Development environment BS or MS degree in Computer science or equivalent Experience with configuration management systems (ex. Chef, Puppet, CFengine, etc.) Qualification : BS or MS degree in Computer science or equivalent
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