Remote Sensing Jobs in Bengaluru

Position: Technical Support Engineer - L2 Job Type: Full-Time Location: Bangalore Department: Technical Support About BlueOptima: At BlueOptima, our mission is to be the global leader in optimizing the performance of software engineers across all industries. Through our cutting-edge metrics in software development, we empower large organizations to build better software, faster and at lower costs. Our innovative technology pushes the boundaries of what s possible, making a real difference in software delivery. With a global presence including offices in London, India, Mexico, the US, and Japan we are a diverse team of 120 people from over 20 countries. We foster a collaborative, open-minded environment where every individual can create their own success story in a high-performance setting. Job Description: As a Technical Support Engineer - L2, you will play a critical role as the senior technical leader between customer-facing teams, Product Management, and Engineering. You will provide deep technical expertise, troubleshooting complex issues, contributing to product development, and ensuring the smooth success of customer engagements. This role is highly dynamic and involves working closely with multiple teams, managing escalated support cases, coordinating new features and fixes, and creating internal best practices. Key Responsibilities: Customer Success Support: Act as a technical lead for pre-sales, deployment, and support teams. Troubleshoot escalated support issues, replicate environments, and collaborate with engineering to resolve problems quickly and efficiently. Product Feedback & Roadmap Alignment: Actively participate in "road-testing" pre-release software, providing crucial feedback to Product Management, and helping ensure customer requirements are aligned with the product roadmap. Technical Exploration & Research: Lead deep technical investigations, such as benchmarking custom use cases, and prototype new features to improve the overall customer experience. Enablement & Knowledge Sharing: Contribute to internal documentation, including product capabilities and best practices, and deliver regular training sessions to technical teams to promote continuous learning. Qualifications: Core Technical Skills: Advanced Systems Administration: Expertise in Linux and Windows, including performance tuning, kernel parameters, and filesystem management. Scripting Skills: Strong proficiency in Bash, Python, or similar languages to automate complex tasks and gather detailed debugging data. Enterprise Storage: Experience with SAN, NAS, and related enterprise storage technologies and architectures. Disaster Recovery: Hands-on experience with data copy, replication, and disaster recovery solutions. Cloud Storage: Experience working with Cloud Object Stores like AWS S3, Azure, or Google Cloud. Virtualization & Containerization: Knowledge of Docker, IaaS, and PaaS technologies. Additional Technical Skills: In-depth knowledge of version control systems (Git, Subversion). Familiarity with security concepts (Kerberos, SSL/TLS, LDAP). Advanced networking knowledge, including packet tracing and tuning. Understanding of Java concepts and integrations. Experience & Education: 10-15 years of experience in IT, with a focus on Linux-based systems and enterprise environments. Bachelor s degree in Computer Science or a related field. Soft Skills: Communication: Ability to explain complex technical concepts to both technical and non-technical audiences. Problem-Solving: Strong methodical troubleshooting skills and the ability to think critically in high-pressure situations. Customer-Facing Experience: Previous experience in customer-facing roles, with the ability to manage expectations and deliver results. Calm Under Pressure: A composed, professional demeanor even in high-stakes situations. Continuous Learning: Enthusiasm and curiosity to stay ahead of new technologies and industry trends. At BlueOptima, you ll be part of a pioneering company with a mission to transform the way software performance is optimized. We value innovation, collaboration, and individual growth, offering a dynamic and high-performance environment where your contributions truly make an impact. If you re looking to advance your career while working with cutting-edge technology, BlueOptima is the place to be. Qualification : Bachelors degree in Computer Science or a related field

After Sales Engineer Location: Bangalore Department: Service & Support Role Summary Fracktal Works is seeking a committed and technically skilled After Sales Engineer to join our support team in Bangalore. This role is crucial in delivering a high-quality post-sales experience through equipment servicing, preventive maintenance, troubleshooting, and customer interaction. Candidates should have a solid understanding of electromechanical systems and be comfortable working hands-on in dynamic environments. Education & Experience Education: ITI or Diploma in Electrical, Electronics, or Mechanical Engineering Experience: 1 3 years in servicing 2D/3D printers, SPM machines, or similar electromechanical systems Key Responsibilities Perform installation, repair, servicing, and preventive maintenance of 3D printers and related electromechanical equipment. Troubleshoot and resolve basic electrical, electronic, and mechanical issues in the field or remotely. Maintain and update service documentation, reports, and customer records. Use basic 3D modeling tools such as AutoCAD or Fusion 360 for component understanding and communication. Build and maintain positive customer relationships to ensure high satisfaction and repeat business. Manage service tickets and turnaround times using tools like Zoho Desk. Be willing to travel for on-site customer support across locations. Coordinate with internal teams for spare parts, technical escalation, and service planning. Ensure proper communication with customers regarding service status, preventive maintenance schedules, and equipment health. Required Skills & Qualifications Proven experience working with electromechanical systems (preferably in 2D/3D printing or SPM equipment). Basic knowledge of electrical and electronic systems, and mechanical components. Strong troubleshooting skills and a methodical approach to diagnosing issues. Familiarity with CAD software like AutoCAD or Fusion 360. Good verbal and written communication skills. Ability to manage tasks independently, handle customer interactions professionally, and maintain service quality standards. At Fracktal Works, you ll be part of a fast-growing company at the forefront of 3D printing technology. As an After Sales Engineer, you ll play a key role in ensuring our customers receive outstanding support and performance from our products, helping drive long-term satisfaction and trust. Qualification : Diploma in Electrical, Electronics, or Mechanical Engineering

Customer Support Engineer (CSE) Department: Technical Location: Bangalore Job Description The Customer Support Engineer (CSE) will be responsible for the maintenance, troubleshooting, and repair of Stratasys 3D printing equipment to ensure high customer satisfaction. This role involves direct interaction with customers, managing service calls, and maintaining equipment to the highest standards while following established procedures. Key Responsibilities Perform basic troubleshooting, installation, maintenance, and repair of Stratasys 3D printing equipment. Complete scheduled Preventative Maintenance and implement field modifications as required. Escalate unresolved technical issues to OEM teams following standard procedures. Maintain accurate and timely service logs, customer records, and internal documentation. Communicate regularly with customers to provide updates, resolve issues, and ensure proper follow-up. Ensure all tools and test equipment are properly maintained and calibrated. Adhere to Health and Safety regulations and other applicable regulatory requirements. Identify and support sales opportunities including new contracts, renewals, and system sales. Manage multiple open service issues efficiently, prioritizing tasks effectively. Requirements Educational Qualification: BE/B.Tech in Electrical Engineering or Mechanical Engineering. Diploma with 3+ years of experience servicing and operating 3D printing machines. Experience: Minimum of 3 years in a customer support or technical service role, preferably with experience in 3D printing equipment. Skills: Strong technical troubleshooting and problem-solving skills. Excellent communication and customer service abilities. Ability to manage multiple tasks and prioritize effectively. Qualification : BE/B.Tech in Electrical Engineering or Mechanical Engineering

Position: IT Support Engineer Location: Bangalore Experience Required: 3 5 years Department: IT & Infrastructure About Muthoot FinCorp ONE Muthoot FinCorp ONE is a fintech venture from Muthoot FinCorp Ltd., building a comprehensive digital financial ecosystem offering services across lending, investments, protection, and remittance. With a vision to become India s most trusted digital financial services provider, we blend a startup's agility with the legacy strength of the Muthoot Pappachan Group. Our platform focuses on delivering seamless, scalable, and user-friendly financial solutions, backed by robust technology and innovation. What You ll Do Key Responsibilities As an IT Support Engineer, you will be a critical part of our technology operations team, ensuring smooth IT functionality, end-user support, asset management, and continuous process improvement. End-User Technical Support Resolve technical issues related to hardware, software, systems, and networks. Provide timely and professional IT support to internal users across devices and platforms. Manage and resolve IT helpdesk tickets with proper documentation and follow-ups. IT Asset & Inventory Management Maintain an accurate inventory of IT hardware and software assets. Ensure timely updates, maintenance, and tracking of all IT assets across teams. Documentation & Knowledge Management Document recurring issues and resolutions to build a central knowledge repository. Maintain technical documentation for internal systems, network diagrams, SOPs, and processes. Track and log all IT tasks, issues resolved, and support interactions. Collaboration & Cross-Functional Support Work with engineering, product, and business teams to troubleshoot issues and implement tech solutions. Actively participate in project implementations and cross-functional technical initiatives. Continuous Learning & Team Development Proactively identify areas for personal and team improvement. Share knowledge, conduct peer training, and mentor junior staff when required. Attend trainings, write technical blogs, or suggest process improvements for efficiency. What We re Looking For Skills & Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Experience: 3 to 5 years of experience in IT support, infrastructure, or end-user services. Technical Skills: Strong knowledge of Windows/Mac OS, system troubleshooting, and networking fundamentals. Proficient in Microsoft Office Suite, ITSM tools, ticketing systems, and remote support tools. Basic understanding of ITIL practices is a plus. Soft Skills: Excellent problem-solving and communication skills (both written and verbal). Detail-oriented with excellent documentation and follow-up discipline. Strong customer service mindset with an ability to work independently and collaboratively. Comfortable working in a fast-paced, startup-like environment. Impact at Scale Contribute to building India s next big fintech story Startup Culture + Legacy Backing Best of both worlds High-Growth Opportunity Learn from senior industry leaders and drive your career forward Ownership & Autonomy Make decisions, solve real problems, and take initiative Team of A-Players Work alongside passionate, high-performing professionals If you re passionate about IT support, love solving real-world tech issues, and want to be part of a purpose-driven digital finance revolution we d love to hear from you. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field

Job Title: Customer Service Associate Voice Location: Bengaluru, India Company: IntouchCX Experience: 6 months 4 years Job Type: Full-time About IntouchCX IntouchCX partners with top global brands to provide high-quality customer experiences across voice, chat, email, and social media. Known for tech-driven support, the company values innovation, excellence, and creating meaningful customer connections. Job Overview As a Customer Service Associate Voice, your role is to: Interact with customers via calls, resolving their issues end-to-end. Offer empathetic, efficient, and solution-oriented support. Go the extra mile to ensure customer satisfaction and loyalty. Provide "white glove" service, representing the brand at the highest standard. Key Responsibilities Handle voice-based customer interactions and solve issues independently. Build rapport, identify problems, and provide appropriate resolutions. Keep customers informed about resolution timelines. Maintain a high level of professionalism, accuracy, and courtesy. Requirements Education: Post-secondary degree in any field Experience: 6 months 4 years in customer service (voice preferred) Skills: Fluent in spoken English Strong problem-solving and analytical skills High emotional intelligence and judgment Able to work in night shifts and under pressure Quick learner with a customer-first attitude Benefits Attractive salary with performance incentives Medical insurance Free food and transport (if working on-site) Learning & growth opportunities Employee engagement, rewards, and recognition programs Qualification : Post-secondary degree in any field

Job Title: Technical Support Associate Location: Bengaluru, India Company: IntouchCX Experience: Minimum 6 months (with international customers) Job Type: Full-time About IntouchCX IntouchCX delivers premium customer experiences for major global brands across voice, chat, email, and social platforms. They are known for their tech-forward support and commitment to quality-driven service. Role Overview As a Technical Support Associate, you will: Provide multi-level support for hardware, software, OS, and network issues. Troubleshoot problems using remote access, email, and phone. Deliver technical advice, resolve issues, and ensure customer satisfaction. Represent the brand with strong communication and technical expertise. Key Responsibilities Diagnose and resolve software application and hardware issues Handle installation and maintenance of operating systems and computer applications Troubleshoot network/VPN/intranet/internet connectivity problems Provide guidance and recommendations based on customers technical issues Set up and support laptops, desktops, notebooks, and related hardware Maintain high standards of technical documentation and resolution tracking Qualifications & Skills Experience: At least 6 months of technical support (international BPO/tech support preferred) Language: Fluent spoken English Skills: Excellent problem-solving and analytical thinking Strong interpersonal and customer handling skills Good knowledge of consumer electronics, IT products, OS, and networks High emotional intelligence and ability to remain calm under pressure Passion for technology and self-learning Benefits Competitive salary with performance-based incentives Medical insurance Free food and transport (for on-site shifts) Growth opportunities through training and development Strong employee recognition and engagement programs

Power the Future with Us! SolarEdge (NASDAQ: SEDG) is a global leader in high-performance smart energy technology, with over 5,000 employees, offices in 34 countries, and millions of products installed in 133+ countries. Our diverse product offering includes intelligent solar inverters, battery storage, backup systems, EV charging, and complete home energy management ecosystems. By leveraging world-class engineering capabilities and maintaining a relentless focus on innovation, we aim to create a world where clean, green energy from the sun powers homes, businesses, and communities everywhere. Join Us as a Japanese-Speaking Customer Service Specialist! We are expanding our Global Technical Center and looking for a talented individual to provide innovative solutions for the Japanese international market. This is your chance to become an expert in SolarEdge products and the solar energy industry. Location: Brand-new offices with a collaborative environment, transportation, meals, and a competitive compensation package. Work Hours: Japan Standard Time Language Requirement: Japanese Proficiency (JLPT N2/N3) Customer Support: Answer inbound chats, emails, and cases from customers and contractors promptly and professionally. Troubleshooting: Assist with diagnosing and resolving grid-tie solar inverter issues using product schematics, knowledge bases, and technical documentation. Operations Coordination: Validate authorization to release replacement parts as needed. Knowledge Management: Update the internal knowledge database with new troubleshooting solutions. Database Management: Maintain customer monitoring databases and create system layouts upon request. Documentation: Record all interactions and activities in the ticketing system and software platforms. Collaboration: Work closely with peers, managers, and operations teams to enhance service quality. Job Requirements 1-3 years of experience in customer service, technical helpline, or remote support. Technical or engineering qualification (preferred in Electrical/Electronics). Basic understanding of IP network technology. Experience with solar electric products is a plus. Exceptional listening and questioning skills. Strong written and spoken English communication skills. Ability to multitask in a fast-paced environment. Prior experience working in an international organization (preferred). Ability to work in a continuous shift model. Excellent interpersonal and problem-solving skills. Japanese language proficiency (JLPT N2/N3) Read, Write, and Speak. Exciting career growth in the renewable energy sector. Competitive salary and benefits package. Diverse and inclusive workplace. Regular training and upskilling programs. Meal and transportation allowances. At SolarEdge, we recognize that our success comes from the talented and diverse workforce that drives innovation. We are committed to hiring and retaining top talent to ensure continuous business growth and performance. Join us and be part of the clean energy revolution!

Our Mission At 6sense, we aim to transform the way B2B organizations drive revenue by predicting the customers most likely to buy and guiding teams on how best to engage with anonymous buying groups. 6sense Revenue AI is the only sales and marketing platform designed to create, manage, and convert high-quality pipelines into revenue. Our Culture Our people are the foundation of 6sense. Guided by our core values of Accountability, Growth Mindset, Integrity, Fun, and One Team, we work with passion and purpose. Every team member contributes to shaping the future of our industry-leading technology. At 6sense, we empower difference-makers to take risks, act with integrity, and measure success by the value we deliver to our customers. We want your time at 6sense to be the most rewarding chapter of your career. Role Responsibilities Analyze, track, and resolve customer issues promptly to ensure exceptional client satisfaction. Perform data analysis using SQL, spreadsheets, and ad hoc methods. Identify alternative solutions when necessary and communicate them effectively to customers. Develop a comprehensive understanding of product architecture, technical components, and functionality. Assist in creating training materials to support product troubleshooting and usage. Establish and document troubleshooting procedures for new product features. Communicate clearly and effectively with customers, internal support teams, and other departments. Preferred Skills & Experience 3 6 years of customer support experience for software applications. Proficiency in SQL with 3+ years of experience. Familiarity with Marketing Automation Platforms (MAP) and CRM tools, particularly Salesforce. Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical audiences. Proven ability to work in a team environment while achieving aggressive goals. Self-motivated, with strong prioritization and multitasking skills. Experience with Google Analytics and Salesforce integrations is a plus. Background in a SaaS environment is highly desirable. Familiarity with ticketing systems such as Zendesk and JIRA is advantageous. Our Benefits We provide comprehensive benefits for our full-time employees, including: Health coverage, paid parental leave, and generous PTO and holiday allowances. Quarterly self-care days to recharge. Stock options. Equipment and support for remote work or on-site collaboration. Access to LinkedIn Learning and other development initiatives to foster growth. Employee well-being programs, including quarterly wellness sessions and diversity-focused events. At 6sense, we celebrate our diverse team and create a supportive environment for personal and professional growth. Qualification : 3-6 years customer support experience for software applications

Role Responsibilities Analyze, track, and resolve customer issues efficiently, ensuring high levels of client satisfaction. Use SQL, spreadsheets, and ad hoc analysis to examine and resolve data-related queries. Offer alternative solutions when needed and effectively communicate them to customers. Maintain a comprehensive understanding of product architecture, technical components, and application functionality. Contribute to the creation of training materials for product troubleshooting and usage. Develop and document troubleshooting procedures for new product features. Communicate clearly with customers, support team members, and other internal teams. Preferred Skills & Experience 5 8 years of customer support experience for software applications. At least 5 years of experience with SQL and database management. Proficiency with Marketing Automation Platforms (MAP) and CRM tools like Salesforce. Strong communication skills (both verbal and written) with the ability to build relationships and explain technical concepts to non-technical audiences. Ability to thrive in a team environment and work toward aggressive goals. Capable of working independently with strong prioritization and multitasking skills. Experience with Google Analytics is a plus. Familiarity with Salesforce integrations is advantageous. Experience in a SaaS environment is highly desirable. Knowledge of ticketing systems such as Zendesk and JIRA is beneficial. Our Benefits As a full-time employee, you ll enjoy a range of benefits: Comprehensive health coverage, paid parental leave, and generous PTO and holidays. Quarterly self-care days to help you recharge. Stock options for long-term financial growth. Remote work flexibility, with equipment and support for seamless collaboration. A growth-focused culture, with access to LinkedIn Learning and various development initiatives. Employee well-being programs, including quarterly wellness sessions and activities that celebrate diversity and inclusion. At 6sense, we prioritize well-being, personal growth, and creating a supportive and inclusive workplace for all.

Job Summary: Halliburton is seeking an Entry-Level Technical Support Analyst to provide remote technical support services to both external and internal users of the Landmark environment and applications. The role involves handling routine technical issues related to software installations, configurations, data formatting, and application functionality, while adhering to established operational processes and best practices. Key Responsibilities: Technical Support and Troubleshooting: Provide remote technical support via telephone, email, and electronic channels for routine issues. Apply problem-solving techniques to resolve end-user service requests, such as troubleshooting, data quality review, and replicating workflows. Understand the user s objectives and propose solutions to help them achieve their goals. Service Request Handling: Address basic service requests related to software installations, configurations, and application functionality. Escalate complex or novel issues to higher-level support analysts for further resolution. Software and Workflow Understanding: Gain knowledge of domain software applications used within the industry through structured training and on-the-job experiences. Qualifications: Required: Undergraduate degree in a relevant field. Preferred: Concentration in geoscience, engineering, or computer science is preferred. No previous experience is required. However, the candidate should have an interest in learning about geoscience, engineering, and related software applications. Why Halliburton? Career Development: This is an entry-level role designed to help you gain knowledge and experience in technical support for industry-specific software applications. Learning Environment: Halliburton offers training and on-the-job experiences to develop your technical skills and knowledge of geoscience and engineering software. How to Apply: If you're eager to learn, develop your technical expertise, and work in a dynamic industry, this is an ideal opportunity to kick-start your career. Qualification : Undergraduate degree in a relevant field.

The Role: Technical Support Engineer II Qualifications Bachelor s Degree in Computer Science, Information Technology, or related field. 2 4 years of experience in the Networking Industry. Customer-facing experience is a plus, preferably with TAC expertise. Responsibilities Act as a team player with a positive attitude. Provide pre- and post-sales technical support, troubleshooting, and best practices to customers via phone, email, and web. Manage support cases, ensuring timely resolution and follow-ups. Utilize fault isolation and root cause analysis to address technical challenges. Reproduce customer issues and qualify critical problems. Publish Technical Support Bulletins and maintain the Knowledge Base. Collaborate with cross-functional teams (Development, Sales, QA, Marketing) to enhance customer experience. Review and contribute to user documentation, including manuals, troubleshooting guides, and training materials. Offer on-call support as required. Technical Skills Solid understanding of networking fundamentals (TCP/IP, ARP, DNS, DHCP). Proficient in routing and switching (OSPF, BGP, VLAN, STP). Experience with security protocols (IPSEC, SSL-VPN, NAT, GRE). Knowledge of authentication protocols (Radius, TACACS) is a plus. Familiarity with Windows and Linux environments. Hands-on experience with products from Palo Alto, Cisco, Juniper, Fortinet, and Checkpoint. Experience with remote access VPNs (e.g., Cisco AnyConnect, Pulse Secure). Exposure to Cloud Security (Zscaler, Palo Alto Prisma) and cloud platforms (AWS, Azure) is an advantage. Excellent written and verbal communication skills in English. Willingness to work in a 24x7 rotational shift environment. Key Objectives Proactively diagnose and troubleshoot network issues for customer and Aryaka Core Networks. Handle escalated cases, working with customers, engineering, and stakeholders to ensure swift resolution. Mentor L1 engineers and assist with monitoring and diagnosing network-related issues. Document solutions and contribute to the Knowledge Base. Work with a global, fast-growing SD-WAN innovator. Be part of a diverse and inclusive company culture. INC. Magazine Best Places to Work (2020) recognition. Qualification : Bachelors Degree in Computer Science, Information Technology or similar.

The Role: Technical Support Engineer III Qualifications Bachelor s Degree in Computer Science, Information Technology, or related field. 4+ years of experience in the Networking Industry. Customer-facing experience is a plus, preferably with TAC expertise. Responsibilities Act as a team player with a positive attitude. Provide pre- and post-sales technical support, configurations, and troubleshooting to customers via phone, email, and web. Handle support cases, ensuring timely resolution and follow-up. Use fault isolation and root cause analysis to address technical issues. Reproduce customer issues to qualify critical problems. Publish Technical Support Bulletins and user documentation in the Knowledge Base. Collaborate with Development, Sales, QA, and Marketing to build a positive customer experience. Review and contribute to technical materials such as manuals, troubleshooting guides, and marketing collateral. Provide on-call support when required. Technical Skills Strong understanding of networking fundamentals: TCP/IP, ARP, DNS, DHCP, etc. Expertise in routing and switching (OSPF, BGP, VLAN, STP). Experience with security protocols (IPSEC, SSL-VPN, NAT, GRE). Hands-on experience with authentication protocols like Radius and TACACS is a plus. Familiarity with Windows and Linux environments. Knowledge of networking products such as Palo Alto, Cisco, Juniper, Checkpoint, Fortinet. Experience with remote access VPN solutions (e.g., Cisco AnyConnect, Pulse Secure). Knowledge of Cloud Security (e.g., Zscaler, Palo Alto Prisma) and cloud platforms (e.g., AWS, Azure). Proficiency in monitoring tools, GitOps, and DevSecOps is advantageous. Excellent written and verbal communication skills in English. Willingness to work in a 24x7 rotational shift environment. Key Objectives & Actions Diagnose and troubleshoot customer and Aryaka Core Network issues. Escalate unresolved issues to appropriate levels while collaborating with customers and stakeholders for quick resolution. Mentor L1 engineers, ensuring proper shift handovers and task management. Document solutions and update the Knowledge Base regularly. Proactively identify and address potential network issues. Work with a global, fast-growing SD-WAN innovator. Be part of a culture that embraces diversity and inclusivity. Recognized as one of INC. Magazine s Best Places to Work (2020). Qualification : Bachelors Degree in Computer Science, Information Technology or similar.

About this opportunity: At Ericsson, we are looking for a dedicated and knowledgeable Support Engineer to join our team. In this crucial role, you will be responsible for providing data-driven solutions to customer-reported issues, ensuring that they align with established processes and Service Level Agreements (SLAs). The role includes identifying, isolating, and resolving faults, with a strong focus on maintaining network stability. As you grow in this position, you will take on more operational and technical challenges related to specific customers, solutions, or domains. What you will do: Investigate and Resolve Issues: Lead investigations and drive the resolution of customer issues across the CS portfolio. On-Site Support: Participate in on-site activities when remote access is insufficient, ensuring timely resolution of problems. Emergency Fault Resolution: Contribute to resolving emergencies by isolating faults and restoring customer networks and solutions. Problem Management Support: Support problem management by identifying and categorizing significant operational or business-impacting problems. Contractual and Operational Management: Handle administrative, operational, and technical issues related to customer contracts and installed base. Security Expertise: Serve as the primary point of contact for customers during Security Reviews, providing subject matter expertise on security-related matters. The skills you bring: CCXX Knowledge: Strong understanding of CCRC, CCSM, CCDM, UDM, deployment, and troubleshooting. Mobile Core Knowledge: Experience with Mobile Core technologies. Cloud & OpenStack Experience: Hands-on experience with Cloud and OpenStack (CEE and CCD preferable). Call Flow & Solution Knowledge: Familiarity with Call Flow and solutions knowledge of CCXX, 5GC interworking. Automation & Scripting: Proficient in Automation and Python scripting. Willingness to Travel: Open to occasional travel outside of India, particularly to Australia. Roster Work: Willingness to work in a roster environment, handling shifts as required. Customer Problem Management: Strong experience in managing customer problems effectively. Negotiation Skills: Experience in negotiation and managing customer relationships. Knowledge Transfer & Collaboration: Skilled in Knowledge Sharing, Collaboration, and Coaching. Release & Change Management: Experience in Release and Change Management, ensuring smooth implementation of changes. Preemptive Support Competence: Ability to deliver preemptive support, anticipating issues before they arise. CS Portfolio Competence: In-depth knowledge of the CS Portfolio and related solutions. Data Analysis: Strong competency in data analysis and using insights to drive improvements. Customer Relationship Building: Proven ability in building and maintaining customer relationships for long-term success. CSR Handling: Proficient in CSR handling processes and managing customer expectations. Trade Compliance: Familiarity with trade compliance regulations in a global environment. Machine Learning: Exposure to Machine Learning techniques, applied to customer success and problem resolution. Why Ericsson? Join Ericsson, a leading global provider of telecommunications equipment and services. Ericsson offers a dynamic and collaborative work environment where you can grow your career, working on cutting-edge technology with diverse and talented professionals. As a Support Engineer, you will play a pivotal role in supporting and enhancing customer experiences while tackling the challenges of today s ever-evolving network infrastructure.

Position Purpose: At Bayer, we are committed to solving the world s most challenging problems, including revolutionizing farming practices. We are seeking a Data Scientist - Agronomy & Remote Sensing to lead the development of data-driven agricultural solutions. By combining expertise in soil science, crop modeling, remote sensing, and advanced analytics, you will create innovative digital products that enhance agricultural productivity and improve farming practices. Key Responsibilities Innovation & Experimentation: Collaborate with cross-functional teams to build data-driven solutions and offerings for farmers. Model Development: Develop weather and climate change models using statistical and process-based methods. Field Experiments: Design and lead field experiments, guiding field officers for data collection and model validation. Predictive Modeling: Build predictive models to map soil properties and field variabilities using statistical and modeling techniques. Collaboration: Work with data scientists and engineers to develop models that diagnose, predict, and analyze crop performance. Deployment: Deploy analysis results and models into customer-facing services, monitor performance, and improve models. Data Handling: Clean, analyze, and visualize complex agricultural, remote sensing, and geospatial datasets to derive actionable insights. Data Quality: Work with the data quality team to resolve any data-related issues. Who You Are Educational Qualification: MS with 5+ years of experience in soil research and remote sensing, or Ph.D. in Remote Sensing, Soil Science, Agronomy, Environmental Science, or a related field. Experience: Expertise in remote sensing, agricultural, and geospatial datasets, applying data science techniques to real-world problems. Strong background in soil hydrology and/or Agronomy with experience in using geospatial datasets (e.g., SoilGrids, ERA5). Proficiency in GIS software for geospatial analysis. Experience with Python/R and SQL for data analysis. Familiarity with statistical modeling techniques like Linear Regression, Partial Least Squares, Random Forest, Neural Networks, etc. Dynamic Shared Ownership (DSO): Bayer promotes a culture of productivity, innovation, and faster results, reshaping how we work together. Equal Opportunity Employer: Bayer values fairness, respect, and diversity, offering equal opportunities regardless of race, religion, gender, or other factors.

Business Finance Location: Bengaluru Department: Finance Employment Type: Full-Time About Dozee Dozee Health AI is a pioneer in AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS). Headquartered in Bengaluru, Dozee is India s #1 RPM company, transforming healthcare delivery at scale. Trusted by leading healthcare providers across India, the USA, and Africa, Dozee s solutions continuously monitor patients, detect early signs of clinical deterioration, and enable timely interventions. Role Overview We are looking for a high-impact Business Finance professional to partner closely with business leaders and drive financial discipline, strategic decision-making, and sustainable growth. This role offers a unique opportunity to work at the intersection of finance, strategy, and healthcare innovation in a fast-growing AI health-tech company. Key Responsibilities Business Partnership & Strategic Decision Support Partner with Sales, Operations, and cross-functional teams to drive commercial success and financial discipline. Lead pricing strategy, customer-level profitability analysis, and financial modelling for new products and services. Evaluate business cases for expansion, partnerships, and large strategic deals. Participate in strategic discussions, providing financial insights and risk assessment. FP&A, Budgeting & Reporting Lead the annual operating plan and rolling forecasts in collaboration with functional leaders. Track performance against budgets, prepare variance analysis, and identify risks. Own monthly and quarterly management reporting, including key financial and operational KPIs. Revenue & Cost Optimisation Monitor and improve gross margins, unit economics, and CAC/LTV metrics. Drive initiatives to optimize costs, improve working capital, and support EBITDA targets. Identify opportunities for automation and process improvements in tracking. Requirements Experience & Qualifications 2 4 years of relevant experience in Business Finance, FP&A, or Commercial Finance. CA (Qualified/Semi-qualified), MBA, or CFA preferred. Skills Strong analytical, financial modelling, and stakeholder management skills. Proficiency in Excel, Google Sheets, and BI tools. Experience with pricing and margin analysis in a SaaS or recurring revenue environment is a plus. Personal Attributes Business-oriented, proactive, and detail-focused. Comfortable working in a fast-paced, evolving environment. Why Join Dozee Be part of a mission-driven company transforming healthcare with AI. Opportunity to influence strategic decisions in a high-growth Series A+ organization. Collaborative culture with a strong focus on innovation and impact. Qualification : CA (Qualified/Semi-qualified), MBA, or CFA preferred

ERP Engineer Location: Bengaluru Department: Hardware Employment Type: Full-Time About Dozee Dozee Health AI is a pioneer in AI-powered, contactless Remote Patient Monitoring (RPM) and Early Warning Systems (EWS), driving transformation in healthcare at scale. Headquartered in Bengaluru, Dozee has quickly emerged as India s #1 RPM company. Trusted by leading healthcare providers across India, the USA, and Africa, Dozee s innovative solutions enhance patient safety, improve outcomes, and reduce costs. We aim to Save a Million Lives with Health AI. Role Overview We are looking for an ERP Engineer to manage and optimize Microsoft Dynamics ERP modules, ensuring seamless performance and data integrity across our systems. You will work alongside technical and business teams to implement customizations and integrations that enhance our operational efficiency and scalability. Key Responsibilities ERP Management & Customization Manage and maintain Microsoft Dynamics ERP modules to ensure system stability and optimal performance. Develop and deploy customizations, workflows, and process automations that align with business needs. Integrate ERP with internal systems (CRM, HRMS, Finance) and third-party applications using APIs and data connectors. Collaboration & Implementation Collaborate with cross-functional teams to analyze business requirements and design ERP solutions. Conduct testing, document new features, and support system enhancements. Provide troubleshooting and technical support to ensure minimal system downtime. Training & Optimization Lead end-user training and create user manuals for smooth ERP adoption. Monitor system performance, suggest improvements, and optimize ERP configurations. Work with stakeholders to enhance ERP processes in finance, procurement, inventory, and production. Requirements Experience & Qualifications 3 5 years of hands-on experience with ERP management, customization, and integration. Specific experience with Microsoft Dynamics 365 Business Central / Dynamics NAV is preferred. Bachelor s or Master s degree in a relevant field. Skills Strong understanding of ERP architecture, data structures, and business workflows. Experience with integration tools and middleware such as Azure Integration Services or Power Automate. Familiarity with project management tools like JIRA, Confluence, or Asana. Personal Attributes Strong analytical and problem-solving abilities with high attention to detail. Excellent communication skills and the ability to collaborate with multiple stakeholders. Why Join Dozee Be part of a mission-driven company transforming healthcare with AI. Work with top healthcare providers and cutting-edge technology. Opportunity to drive impactful change in a high-growth, fast-paced environment. Qualification : Bachelors or Masters degree in a relevant field

Job Title: Customer Service Associate - Non-Voice Location: Bengaluru, India Company: IntouchCX Experience: 6 months to 4 years Job Type: Full-time About IntouchCX IntouchCX partners with leading brands to deliver outstanding customer experiences across multiple channels voice, chat, email, and social media powered by advanced technology and a driven team. Role Overview As a Customer Service Associate - Non-Voice, you will: Handle customer support through email and chat, resolving technical and service issues. Build trust by empathizing and communicating clearly with customers in writing. Use advanced troubleshooting to provide tailored solutions. Give feedback to improve team services and processes. Manage customer communication during critical events and escalations. Skills & Qualifications 6 months to 4 years experience in customer service, including phone, email, or chat support Fluent in written English with excellent communication skills Experience in gaming or tech support is a plus Strong analytical, multitasking, and troubleshooting skills Self-motivated and eager to learn new technologies daily Team player with a passion for customer service and gaming Benefits Competitive salary with performance-based incentives Continuous learning and career growth opportunities Employee rewards and engagement programs Free food and transport for on-site shifts Comprehensive medical insurance

Job Title: Associate IT Engineer Location: Bangalore North, Karnataka, India Job Type: Full-Time Experience Required: 2 3 Years Industry: Entertainment / Mobile Gaming About Us: We are one of India s most dynamic and fast-growing mobile gaming companies. Since our founding in 2014, we ve been building chart-topping games for a global audience in partnership with Modern Times Group (MTG). Our mission is to create simple, impactful casual gaming experiences at massive scale. Our portfolio includes globally popular titles such as Daily Themed Crossword, WordTrip, WordJam, WordWars, WordTrek, TileMatch, and Jigsaw. Position Summary: We re looking for a motivated Associate IT Engineer to support our growing technology infrastructure. In this role, you ll take ownership of IT operations, endpoint and access management, IT security, cloud platform administration, and day-to-day support tasks ensuring our teams have seamless and secure access to the tools they need. Key Responsibilities: System & Endpoint Management Manage MDM solutions (e.g., Intune, Jamf, JumpCloud, ManageEngine). Automate device provisioning and security configuration processes. Oversee IT asset lifecycle (endpoints, peripherals, and licenses). Identity & Access Management Manage IAM for SaaS tools (e.g., GitHub, Slack, AWS/GCP, Zoom, Apple Store Connect, Google Play). Implement and maintain SSO/SAML integrations for internal tools and dashboards. Security & Compliance Monitor and enhance endpoint and network security (e.g., antivirus, encryption, OS patching). Implement cybersecurity best practices and incident response playbooks. Liaise with internal/external auditors and lead audit compliance processes. IT Support & Operations Provide L1/L2 support for internal IT issues. Monitor infrastructure health and performance via appropriate tools. Maintain technical documentation on Confluence. Support software license deployment and version upgrades with cost optimization. Skills & Requirements: 2 3 years of hands-on IT experience in a similar role. Strong working knowledge of MDM platforms and endpoint security tools. Familiarity with access control and SSO tools. Proficient in managing SaaS environments and troubleshooting desktop hardware/software. Strong grasp of networking fundamentals and cybersecurity principles. Excellent problem-solving skills and stakeholder communication. Experience with infrastructure monitoring tools is a plus. Exposure to cloud platforms (AWS/GCP) preferred. What We Offer: A high-energy, collaborative work culture. Opportunity to work in a fast-scaling, tech-first gaming company. Access to the latest technologies and tools in IT & infrastructure. A chance to shape secure systems used by a globally recognized mobile gaming company.

Job Title: Technical Support Engineer I / II Location: Bengaluru, India Job Type: Full-time About Zeta Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch cutting-edge financial products. Founded by Bhavin Turakhia and Ramki Gaddipati in 2015, Zeta s flagship platform, Tachyon, is the world s first cloud-native, fully API-enabled processing stack. It brings together issuing, processing, lending, fraud and risk, core banking, and more into a unified offering. With over 20 million cards issued globally and trusted by some of the largest banks and fintechs, Zeta is redefining the banking infrastructure landscape. Backed by SoftBank, Mastercard, and other marquee investors, Zeta is valued at $1.5 billion and employs over 1700 professionals, with more than 70% in R&D. About the Role As a Technical Support Engineer I/II at Zeta, you ll be part of the Banking Technology Support team, responsible for troubleshooting, resolving, and escalating issues related to Zeta Tachyon a platform with 100+ APIs, multiple customer-facing interfaces, and extensive enterprise-grade infrastructure. This role offers the opportunity to work with high-performing engineering and product teams, support enterprise clients, and grow your career in the B2B SaaS + Fintech space. Responsibilities Customer Support: Provide first-level technical support to clients, resolving issues efficiently and maintaining high customer satisfaction. Incident Management: Monitor incoming support tickets, emails, and calls. Prioritize and manage based on urgency and business impact. Troubleshooting: Diagnose basic technical issues with banking systems, apps, or APIs using internal tools and knowledge bases. Documentation: Contribute to knowledge base articles, FAQs, and process documents to enhance self-service and internal efficiency. Escalation Handling: Escalate complex issues to L2/L3 teams with thorough documentation and coordinate for resolution. Collaboration: Work cross-functionally with engineers, business analysts, and system admins to resolve customer concerns. Compliance & Security: Ensure adherence to security, privacy, and regulatory standards when handling sensitive customer data. Required Skills & Competencies Strong problem-solving and debugging abilities. Excellent written and verbal communication skills; able to explain technical concepts to non-technical users. Customer-centric mindset with a focus on delivering prompt, quality service. Comfortable working in fast-paced, multi-tasking environments. Familiarity with: JIRA Postman Kibana, Grafana, Splunk (must-have) Exposure to ticketing systems and knowledge base platforms is a plus. Willingness to learn new tools and technologies in banking and payments. Experience & Qualifications Bachelor's degree in Computer Science, IT, or related engineering fields. 2.6+ years of overall experience in technical support roles within enterprise or banking technologies. At least 1 year of hands-on experience supporting enterprise-grade software products or platforms. Prior experience in the banking/payments/fintech domain is an advantage. Be part of one of the most innovative fintech platforms globally. Opportunity to work closely with industry leaders and high-growth enterprise clients. A culture of growth, learning, and empowerment. Equal Opportunity Employer Zeta is an equal opportunity employer committed to diversity and inclusion. We celebrate differences and are proud of our inclusive culture. Candidates from all backgrounds are encouraged to apply. Qualification : Bachelor's degree in Computer Science, IT, or related engineering fields.

Job Title: Senior Customer Support Engineer Location: Bengaluru, India Employment Type: Full-Time, Regular Shift: 7:00 PM 4:00 AM IST Overview Aptean is seeking a skilled and dedicated Senior Customer Support Engineer to deliver exceptional technical and functional support for our ERP solutions, with a focus on process manufacturing and Microsoft Dynamics Business Central. You will play a vital role in ensuring high customer satisfaction by efficiently resolving issues, managing customer cases, and collaborating with cross-functional teams to handle escalations. Your expertise across all ERP modules and integrations will help us maintain strong client relationships and continuously improve our support processes. Key Responsibilities Deliver high-quality, timely support to customers across multiple channels (phone, email, live chat) while adhering to SLAs. Manage and document customer cases thoroughly, recording troubleshooting steps, resolutions, and recommendations. Monitor support metrics such as ticket closure rates, escalations, and customer satisfaction scores; provide actionable insights for improvement. Maintain a customer satisfaction score above 96%. Proactively identify trends in support cases to recommend process and product improvements. Ensure knowledge base content is accurate, comprehensive, and adheres to quality standards. Handle complex issues across all ERP modules including P2P, D2B, O2C, and R2R. Collaborate closely with other teams to resolve escalated cases efficiently and and professionally. Continuously build technical and functional expertise to increase self-reliance and reduce escalations. Qualifications Education: Bachelor s degree (required) Master s degree (preferred) Experience: 4 to 8 years in ERP product support, preferably in process manufacturing. Hands-on experience supporting Microsoft Dynamics Business Central (mandatory). Exposure to all ERP modules: Procure-to-Pay (P2P), Demand-to-Bill (D2B), Order-to-Cash (O2C), Record-to-Report (R2R). Technical Skills: Strong SQL knowledge. Windows Server administration and troubleshooting experience. Ability to handle ERP module integrations with add-on products. Soft Skills: Excellent verbal and written communication skills. Strong analytical and problem-solving skills. Ability to multitask and prioritize in a fast-paced environment. Work Conditions Shift-based work required: 7:00 PM to 4:00 AM IST. Reporting Reports to: Customer Experience (CXT) Manager No direct reports. Join a global leader in ERP solutions and be part of a collaborative team dedicated to customer success. We offer the opportunity to grow your skills, work with cutting-edge technology, and make a real impact in a fast-evolving industry.