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It Support Executive

Cynoteck Technology Solutions

1+ Year Full-time India

Job Title: IT Support Executive Service Desk & Technical Support Location: Dehradun, Uttarakhand (On-Site) Experience: 1 2 Years Job Type: Full-Time Openings: 3 About the Role Cynoteck is looking for proactive and customer-focused IT Support Executives to join our Service Desk team. The ideal candidate will have 1 2 years of hands-on experience in IT support, troubleshooting, and end-user assistance. You ll be the first point of contact for resolving hardware, software, and network-related issues while ensuring timely and efficient support to our users. This is an on-site role based in Dehradun, perfect for someone with strong problem-solving skills and a passion for IT service delivery. Key Responsibilities Respond to user support requests via the IT Service Management system and emails. Provide technical assistance for custom software and hardware issues. Identify, research, and resolve recurring and one-off technical problems. Escalate complex or urgent issues to senior support staff or vendors. Work closely with end users to understand and replicate reported issues. Document solutions, update service runbooks, and maintain accurate records of resolved issues. Monitor application performance and assist in post-deployment support. Follow established guidelines and workflows to deliver consistent support. Service Desk Support & Troubleshooting Tasks Password resets and user access management. Add/remove Office 365 licenses and troubleshoot O365 applications. Map/fix network drives, printers (local/network), and PC users (domain/local). Troubleshoot operating system and network connectivity issues. Install and configure client-side software. Set up and support email on mobile devices. Create and manage service tickets; collect client details including user, company, and issue type. Maintain and update client-specific runbooks and service documentation. Required Skills & Experience 1 2 years of experience in IT support, helpdesk, or technical troubleshooting. Good understanding of Windows OS, Office 365, basic networking, and troubleshooting methodologies. Familiarity with IT Service Management (ITSM) tools. Strong communication skills both written and verbal. Ability to follow instructions, document resolutions, and provide timely updates. Problem-solving mindset and attention to detail. Ability to work independently as well as in a team environment. Preferred Qualifications Experience working in an ITIL-based support environment. Exposure to Active Directory, ticketing systems (e.g., Freshservice, ServiceNow), and remote support tools. Technical certifications (e.g., CompTIA A+, Microsoft Certified support credentials) are a plus. Be part of a fast-growing IT services company delivering exceptional technical support. Work in a structured environment with growth opportunities in IT infrastructure and system administration. Gain exposure to enterprise-grade software tools and support processes. Collaborative culture that values learning, accountability, and innovation. Apply Now If you're a self-driven and resourceful IT Support Executive eager to build your career in technical support and service management, apply today and be a part of Cynoteck s dedicated support team.

IT Support IT support Support It Executive
J&

Cfin Atr Platform Team Sme

Johnson & Johnson

3-5 Years Full-time Bengaluru, Karnataka, India

Summary Provides accurate, timely, and meaningful financial analysis to influence business decisions. Provides analysis to business partners, including: business planning, budgeting, forecasting, and reconciliations. Participates on cross-functional work teams. Description At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/. Reimagine the possibilities at Johnson and Johnson Global Finance! We live this motto every day by creating game-changing business solutions for the world s largest and most broadly-based healthcare company. As a member of our Global Finance team, you will have best-in-class access to a network of financial professionals located in over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J. At J&J Global Finance, we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective, more efficient, and improve customer experience. We are proud to be an equal opportunity employer. This role will be part of the Global Services Finance team reporting into the overall GS CFIN ATR Lead for EMEA region. The Global Services Finance organization provides best-in-class, cost-effective financial services, and compliance in a J&J way to our Operating Companies around the world. As CFIN ATR Platform Team SME, you will have the opportunity to join the Global Platform Team supporting the Data Quality Process for one or more platforms replicating to CFIN. This role will work across GS operational process teams, LTI, GPOs and together with GS ATR Regional Platform teams, to ensure that we have an integrated approach to our monthly data reconciliation reporting. This will include interaction with our LTI partners from Data Quality, coordinating root cause error resolution, and discuss sustainable solutions. The CFIN ATR SME will manage processes such as manual journal entries preparation and posting, identification of opportunities in the process, Reconciliation package preparation and communication and coordination with various Global Services, FSDM, Data Integrity Teams among others. Key Responsibilities: Be compliant with applicable laws and regulations, and follow guidelines in the J&J Credo Maintain Operational Excellence Responsible for performing accounting and daily operations for CFIN ATR processes for their platform(s). Accountable for completeness, accuracy and validity of the actuals reported within process/entity scope. Provide support to the replication error resolution process for Source ERPs to SAP CFIN. Post journals in SAP CFIN according to the need generated by replication errors. Prepare the reconciliation package for Sales and Trial Balance accounts monthly as indicated in associated SOX controls. Support review of sustainability points that are still in process. Use and management of confidential information. Be a Trusted Business Partner Work with other SMEs/analysts on process and operational matters. Cross sector, cross region, and cross process alignments, and ensuring good documentation is maintained and consistency of a global approach. Create Game-Changing Innovation Generate ideas, fosters, and implements continuous improvement, identifying and pursuing process efficiency opportunities. Manage process improvements, generating ideas and implementing in line with global standards. Qualifications: Education A minimum of a bachelor s level degree or equivalent is required, preferably in accounting, finance, or related business subject area. CPA, CMA, MBA and/or other financial certifications is preferred. Required At least 3-5 years of professional experience is required. Strong interpersonal skills and the ability to interact with employees at all levels. Be open to new ideas, rapid change and embracing new technologies. Strong Analytical Skills. Location Bangalore Preferred Experience with Central Finance (Cfin) Experience in a Shared Service Centre of a multinational corporation or BPO. Experience in a Global Account to Report function of a large multi-state company. Ability to handle ambiguity and fluid situations, demonstrating a pragmatic approach. Successfully manage multiple priorities, be very organized and work efficiently to tight deadlines. Solid US GAAP accounting knowledge. Digital/ intelligent automation capabilities. Other Proficient in ERP systems (SAP preferred) and MS Office in particular Excel. Candidates may be asked to work shifts to align with global assignments in Americas / EMEA / Asia as per the global nature of the platform Lead/Participate in other Regional/Global/Cross functional duties as assigned. Strong written and verbal communication skills in English, other language skills desirable.

Platform Team Sme Full-Time CFIN (Central Finance)
IE

Associate Investor Services

Iq Eq Regcom Limited

2+ Years Full-time India

Job Description Responsibilities: The Investor Services Officer masters all aspects of the investor services process related to AIF and it s fund structures as serviced by IQ-EQ. The officer should perform such work with minimum supervision or coaching. The officer communicates independently with clients and investors on routine operational matters and is able to resolve issues that have no immediate impact on client relationship. Tasks Responsible for the entire transfer agency work process and all related investors activities, except the review. The officer is expected to master all aspects of this part of the value chain. Communicate with clients and investors on a day to day basis concerning ongoing work. Responsible for AML/KYC policy of the Fund and ensures its compliance all the time. Ensure investor details required for FATCA/CRS are complete and reporting is completed in line with Revenue requirements and as per agreed deadline. Handle trade orders, settlement, subscription documents and capital calls. Handle the Subscription process and ensure that subscriptions are correctly reported to new investors. Responsible for processing the redemption of shares. Handle issue of capital call notices, distribution notices, account statements and investor queries. Work on transfer of shares and sending dividend notice to investors. Collect, analyse and place the investors instructions received. Ensure Customer Due Diligence Documents are available on Investors in whose name a corporate action is being carried out. Ensure necessary approval is obtained for Omnibus Accounts, PEPs and REPs. Ensure proper handing over to Company Secretarial team for compliance monitoring on an on-going basis. Provide updated Register of Investors to the Accounting/Company Secretarial team promptly following corporate action. Apply diligence, attention to details and respect of deadlines. Prepare as appropriate and send the daily/monthly/ad-hoc Fund Reporting (Statement of Account/Investors Report). Provide accurate information to the Accounting/Company Secretarial team on Investors information. Update planning information (submit to Reporting Line). Flag client issues before they become a complaint. Investors Reporting (AIF) Ensure protections of information assets of IQ-EQ India and to abide by the ISMS in place at IQ-EQ India. Key competencies for position and level Customer focus Communicates effectively Plans and aligns Interpersonal savvy Action orientated Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Accuracy Attention to detail Collaboration Organisation Proactivity Relationship building Taking ownership Qualifications Education / professional qualifications Primarily a Postgraduate with a degree in Law or other professional qualifications like CS, Inter CS etc. Background experience Minimum 2 years of experience in a similar, Fund Administration role 3 Technical An advanced knowledge of Laws and Regulations regarding AIF Computer / program knowledge Advanced level of capability of the MS Office suite, Word & Excel A working knowledge of Investor Onboarding process/Tool Company, product and market knowledge Basic accounting Languages Fluent in English Company description IQEQ is a preeminent service provider to the alternative asset industry. IQEQ works with managers in multiple capacities ranging from hedge fund, private equity fund, and mutual fund launches; private equity fund administration; advisory firm set-up, regulatory registration and infrastructure design; ongoing regulatory compliance (SEC, CFTC, and 40 Act); financial controls and operational support services; compliance and operational related projects and reviews; and outsourced CFO/controller and administration services to private equity fund investments portfolio companies, real estate assets and energy assets. Our client base is growing, and our existing clients are engaging the firm across the spectrum of our services offerings. Qualification : Primarily a Postgraduate with a degree in Law or other professional qualifications like CS, Inter CS etc.

Associate Investor Services Investor services Full-Time
AT

Global Sustaining Engineering Intern

Aera Technology

Fresher Full-time Pune, Maharashtra, India

About Aera Technology: Aera Technology is a leading Decision Intelligence company that empowers enterprises to operate efficiently, intelligently, and sustainably. Our platform, Aera Decision Cloud , integrates with existing systems to digitize, augment, and automate decisions in real time. We help global enterprises transform their decision-making processes, delivering millions of recommendations that lead to significant revenue gains and cost savings for some of the world's best-known brands. Global Sustaining Engineering Intern We are looking for a Global Sustaining Engineering Intern to join our engineering team. In this role, you will assist in troubleshooting and resolving technical issues across our global teams, working closely with our US and India engineering teams. This internship provides an excellent opportunity to gain hands-on experience in a fast-paced, cutting-edge technology environment. Responsibilities: Issue Monitoring & Resolution: Actively monitor, track, and resolve technical issues reported by the US/global teams during their working hours. Cross-Team Coordination: Work closely with the India engineering team to troubleshoot and resolve issues efficiently, ensuring timely and effective issue resolution. Timely Reporting: Provide regular updates and reports on ongoing and completed tasks to the Lead Sustaining Engineering. Effective Communication: Ensure smooth communication between the US and India teams, facilitating knowledge transfer and problem-solving in real-time. Process Documentation: Assist in documenting debugging steps, troubleshooting techniques, and issue resolutions to build a knowledge base for future reference. About You: Education: Pursuing or recently completed a degree in Computer Science, Information Technology, or a related field. Technical Skills: Proficiency in Java, JavaScript, and React.js for full-stack development. Knowledge of SQL and database management for troubleshooting issues. Experience with version control systems (e.g., Git). Ability to debug and troubleshoot complex technical issues effectively. Additional Skills: Strong knowledge of Data Structures & Algorithms (DSA) is a plus. A solid understanding of system architecture and the software lifecycle. Strong verbal and written communication skills to collaborate with cross-functional teams. Comfortable in a fast-paced environment and adaptable to changing priorities. At Aera Technology, we offer more than just a job. You ll work alongside talented individuals from diverse backgrounds, helping build solutions that make businesses more efficient and intelligent. You ll also enjoy a variety of benefits: Comprehensive Benefits: Competitive salary, company stock options, Group Medical Insurance, Term Insurance, Accidental Insurance, paid time off, Maternity Leave, and more. Professional Development: Unlimited access to online professional courses for continuous development, along with specialized people manager programs. Work-Life Balance: A flexible working environment that helps our Aeranauts perform at their best while ensuring a healthy work-life balance. Office Perks: If you're working from the office, enjoy a fully-stocked kitchen with a variety of snacks and beverages. Location & Team: Aera Technology is headquartered in Mountain View, California, and we have global teams across multiple locations, including San Francisco, Bucharest, Cluj-Napoca, Paris, Munich, London, Pune, and Sydney. Aera Technology is an equal opportunity employer, and we welcome applicants from all backgrounds to join us in shaping the future of Decision Intelligence. If you re passionate about solving technical problems, collaborating with diverse teams, and developing your career in a growing, innovative company, we d love to hear from you!

Global Sustaining Engineering Sustaining engineering Intern
DT

Manager Audit & Compliance

Dxc Technology

7-12 Years Full-time Mumbai, Maharashtra, India

Overview: Are you ready to take on a new challenge? Are you looking for fully remote work? Are you wanting to move away from SOX work and elevate your skill set by performing more risk-based reviews? Does the thought of joining a growing team with the opportunity to help shape it, motivate you? If you answered yes to these questions, then we have an exciting opportunity for you. DXC Technologies is hiring an IT Audit Manager within the Internal Audit group. This role will primarily support information technology, operational, and regulatory audits including advisory services across the various DXC offerings. We are seeking an IT Audit Manager with exceptional information technology and analytical skills to join our team. As a critical thinker and excellent communicator with a keen interest in improving an organization s internal control structure, you will help manage stakeholder relationships and play a key role in the full lifecycle of audits. This role does not require you to perform Sarbanes-Oxley (SOX) testing, as that is managed by a separate department. Excellent communication skills, data-driven auditing experience and the ability to partner with and influence stakeholders are essential. If you possess relevant experience with strong attention to detail and a commitment to delivering high-quality outcomes, apply today to join our team. About DXC Internal Audit The DXC Internal Audit group is undergoing a period of growth and transformation. We are looking to further develop our in-house talent to support the growing needs of DXC. DXC IA is responsible for providing audit and advisory services across the various offerings at DXC. You will be joining an international department based out of various locations. Role & Responsibilities: Manages the review of records, processes, and procedures to ensure adherence to company, regulatory and legal guidelines. Establishes and maintains an internal audit schedule to verify and examine routine organizational operations and to ensure the protection of assets. Ensures audit schedules are met in a timely manner. Supervise staff auditors (both internal staff and external co-source resources). Facilitate targeted risk assessments to determine the scope of audit projects. Perform process walk-throughs to facilitate the development of the audit scope and approach during the planning phase. Oversees the analysis of data obtained during an audit assignment to ensure the adequacy of business controls and integrity of reported data. Reviews audit records and advises management when business practices are not in compliance with laws or fail to provide necessary controls and factual records; makes recommendations as appropriate. Facilitate/Execute/conduct technology, regulatory, and operational audits, which include the testing of internal controls and business-related processes. Maintains working papers, schedules, and reports of audit activities; coordinates activities with outside independent auditors to ensure that the job is completed according to budget. Develops, recommends, and implements auditing policies, programs, and procedures to ensure complete and factual reviews of routine business operations. Provides real-time feedback and training to enhance team performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Researches and stays abreast of current audit concepts and methods. Job Requirements: Bachelor s degree in a business-related field, preferably with a concentration in Information Technology, Accounting, or Finance CISA, CIA or CISSP required Demonstrate a high level of integrity and sound independent judgement Strong analytical and organizational skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy Information Technology/Auditing background with 7 12 years of experience in internal controls, consulting, advisory, and professional services. Big-4 experience required Four or more years of leadership or supervisory experience Sound technical understanding and the ability to learn new concepts quickly Advanced experience working with common operating systems, business applications and relational database systems (Information Technology audits) Demonstrated success in people management and mentoring Ability to multi-task, work effectively in a team-oriented environment as well as independently Excellent analytical, technical, and problem-solving skills Exceptional verbal and written communication, collaboration, and time management skills Able to identify and summarize audit issues, as well as create meaningful and succinct audit reports Ability to lead and work in a remote team environment Preferred Qualifications: Prior Big Four experience required and must be in current role Technology industry experience Financial Audit experience Experience with data analytics and visualization software Additional language skills Good personal computer and business solutions software skills Good negotiation skills Willingness to travel Qualification : Bachelors degree in a business-related field, preferably with a concentration in Information Technology, Accounting, or Finance

Manager Audit Audit manager Compliance Compliance manager
AL

Sr. Executive - Production

Abbott Laboratories

2-5 Years Full-time India

Primary Objective: Provide overall leadership to Secondary packing, NDT, BIJ operation team Responsible for planning, execution, monitoring and overall supervision of entire Secondary packing, NDT, BIJ operation in the shifts by ensuring Abbott Standards. Primary purpose of role is to focus on reconciliation and handover of batches, follow process flow in NDT/BIJ/FG handover process, managing the contractual workforce and drive projects / actions related to continuous improvement in same Major Responsibilities: To achieve the secondary packing/NDT/BIJ targets as per schedule. Ensure that product manufactured are free from defects and meet Abbott quality standards. To monitor the shift activities as per quality compliance. Promote and foster good human relations within the department and plant-wide and work to ensure that employees embrace the Abbott Values. To assume responsibility of improving efficiency and quality of secondary packing/NDT/BIJ operations. Ensure effective maintenance programs in place and ensure that all equipment maintenance is done effectively in secondary packing/NDT/BIJ and Goods Out area. Ensure no line clearance & labelling related events during shifts. To carry out assessment of engineering spare parts required in secondary packing/NDT/BIJ & Goods Out section and ensure timely availability of same. Drive the Business Excellence Program and Lean/Sigma continuous improvement initiatives in the department. (RCA, OSW etc.) Provide relevant training to ensure employees retain craft skill. Lead and manage specific projects as required. Timely reporting of Safety, Quality, Food Safety, Equipment Down Time, People related incidents. No un-authorized operation of NDT machines. Ensuring 5 S in across secondary packing/BIJ/NDT areas. To ensure Operator Standard Work in all secondary packing/BIJ/NDT operations. To analyze Root Cause and executing CAPA for all line clearance/labelling /reconciliation incidents reported. To ensure batch records and other documents are maintained as per SOP. To ensure 100% adherence to NDT process for pouches and sachets. To ensure GMP in secondary packing/BIJ/NDT operation areas & Ensure compliance to food safety related concerns in Manufacturing department for maintaining food safety in plant. To ensure fixed crew system is followed across all shifts. To achieve the Pouch/Sachet/BIJ/NDT targets as per schedule. Ensure that product manufactured are free from defects and meet Abbott quality standards. To engage self and secondary packing/BIJ/NDT team on continuous improvement of overall operations. Take responsibility for the career development /planning and performance discussion of the team members by continuous training / coaching of shift crew in the span of control. Manage line or production scheduling and plan work force utilization to ensure efficient use of the company resources and timely delivery to customer. Education: Bachelor of Science Degree in Dairy Technology/Process Engineering/mechanial/Food science with minimum 2 to 5 yrs experience. Sound people management skills. Good understanding of production and/or material operations.knowledge of planning and forecasting techniques. Being proficient in Gujarati is an added advantage. Background: The ability to organize, motivate and develop employees. Interpersonal skills in order to have healthy relationship with colleagues working in different functions at site. Communication skills in order to understand and provide necessary feedback or solutions to the Site team and internal customers. Strategic thinking in order to go in depth understanding of Site Operations and related complex issues and provide the best feasible solutions at all levels. Should possess sound analytical skills. Decision making skills in order to handle the different problems at Site. Accountability & Scope: Provide overall leadership to Secondary packing, NDT, BIJ operation team. Responsible for planning,execution, monitoring and overall supervision of entire Secondary packing, NDT, BIJ operation in the shifts by ensuring Abbott Standards. Primary purpose of role is to focus on reconciliation and handover of batches, follow process flow in NDT/BIJ/FG handover process, managing the contractual workforce and drive projects / actions related to continuous improvement in same Qualification : Bachelor of Science Degree in Dairy Technology/Process Engineering/mechanial/Food sciencewith minimum 2 to 5 yrs experience.

Sr. Executive Sr. executive Production Executive production
HF

Internal Audit

Hero Fincorp

3+ Years Full-time India

Job Title: Internal Auditor Location: Delhi Experience Required: 3+ Years Employment Type: Full-Time Job Purpose To enhance the organization s risk management, internal control, and governance processes by identifying risks, evaluating internal controls, and executing audits across business functions in line with the company s internal audit framework. Key Responsibilities Lead and execute internal audits in accordance with the annual audit plan. Identify business risks and evaluate existing controls to mitigate them effectively. Participate in opening meetings with key stakeholders to define the audit scope, objectives, and approach. Conduct detailed process walkthroughs to assess risk and control frameworks. Evaluate the design adequacy and operational effectiveness of business processes and internal controls. Engage with business teams to identify root causes and recommend actionable, sustainable solutions. Draft concise, accurate, and informative audit reports that clearly communicate findings and risks. Develop risk-based audit programs by selecting the right audit techniques, test procedures, and sampling methods. Maintain detailed working papers and documentation in compliance with IIA (Institute of Internal Auditors) standards. Contribute to the identification of the audit universe and perform risk assessments of audit entities. Assist in the development and periodic review of the annual internal audit plan. Stay updated on internal and external changes in the risk landscape that could affect the business. Required Skills & Qualifications Bachelor s degree in Accounting, Finance, or a related field. Professional certifications like CIA, CA, or CISA preferred. Minimum of 3 years of experience in internal auditing, preferably in a corporate or consulting environment. Strong knowledge of internal audit methodologies, risk assessments, and control evaluation techniques. Excellent analytical, communication, and report-writing skills. Ability to work independently and lead audit assignments effectively. Proficiency in audit tools and Microsoft Office Suite.

Internal Audit Internal audit Full-Time Risk Assessment
AT

Lead Control Engineer R&D Controls

Addverb Technologies

3-10 Years Full-time Noida, Uttar Pradesh, India

Position Title: Lead Control Engineer R&D Controls Location: Noida Department: R&D Controls Employment Type: Full-Time Role Overview We are looking for a highly skilled and innovative Lead Control Engineer to join our R&D Controls team at our Noida corporate office. In this role, you will be instrumental in developing cutting-edge automation solutions for material handling systems in warehouse environments. You ll have the opportunity to work at the forefront of robotics technology, contribute to new product development, and lead enhancements of existing systems. As part of India's largest robotics company, this role offers a dynamic and collaborative work environment, global exposure, and the freedom to innovate with responsibility. Key Responsibilities Collaborate with cross-functional teams, vendors, and customers to gather and analyze solution requirements. Conceptualize, design, and document control system solutions using the latest technologies. Finalize solutions in consultation with stakeholders and support the vendor selection process in coordination with the SCM team. Organize and conduct Proof-of-Concept (PoC) testing with shortlisted vendors. Develop and release detailed engineering Bill of Materials (BOM) as per internal processes. Actively participate in product prototyping, in-house testing, and validation. Provide on-site technical support to the project team when required. Address and resolve issues reported by the After-Sales team. Maintain comprehensive documentation for all products and projects in line with company standards. Key Skills & Qualifications Bachelor s degree in Mechatronics, Electrical Engineering, Instrumentation, or related field. Strong academic background with 60% or above throughout academics. 3 to 10 years of experience in the Material Handling or Warehouse Automation industry. Proficient in motor selection, load calculations, sensors, wiring basics, and motor controller programming. Hands-on experience with PLC programming, HMI/SCADA systems, and OPC servers. Familiarity with industrial communication protocols such as Profinet, Profibus, DeviceNet, etc. Experience in device sizing, commissioning, and basic knowledge of industrial standards and certifications. Be part of a multidisciplinary and globally exposed team at the forefront of robotics innovation. Work in a culture that values freedom with responsibility. Opportunity to shape next-gen automated warehouse systems. Endless learning opportunities in a fast-paced, R&D-focused environment. Qualification : Bachelors degree in Mechatronics, Electrical Engineering, Instrumentation or related field

Lead Control Control lead Engineer Lead Engineer
CT

Business Analyst

Codestore Technologies Pvt Ltd

2-4 Years Full-time Noida, Uttar Pradesh, India

General Skills: Excellent in reporting tools and techniques, presentation skills Strong communication skills Excellent analytical skills Strong interpersonal communication and management skills Demonstrated problem-solving skills Process improvement Strong understanding of statistics and ability to represent data effectively to higher management Roles and Responsibilities: Analyze complex business problems and determine an IT solution Gather data and analyze business and user needs Coordinate the development of documentation to enable implementation and turnover of the process of the system Implement, lead, and audit progress with the development process and quality initiatives as appropriate to the project and product needs Ownership of standards-based compliance or process improvement efforts, as required by programs and as appropriate to project and product needs Participate in and implement global software quality improvement initiatives and processes, ensuring adherence to project standards and timely, measurable results Leverage effective, clear, and timely communication via all available written and verbal forms Ensure commitments and progress to schedules remain clear, reasonable, proactively monitored, and timely reported to the Project Manager Implement development plans and coach individuals to reach their maximum potential Provide regular constructive feedback on performance/development and address poor/mediocre performance in a timely manner Regularly communicate company news and team progress against the business plan Create team spirit and coordinate between the technical team and higher management Knowledge of preparing BRD, SOW, and RFP documents Experience in writing user stories Define the objectives and scope of the business system Proactively maintain awareness of development methodology and standards to improve project, product, or process quality Conduct post-project evaluations Plan and oversee new marketing initiatives Create a detailed Scope of Work document

Business Analyst Business Analyst Full-Time Business Analysis
SI

Ehs Officer - Project Sites

Siemens

7+ Years Full-time Gurgaon, Haryana, India

EHS Officer Project Sites Location: Gurugram, Haryana, India Employment Type: Full-Time, Fixed Term Contract About Siemens Energy Siemens Energy is dedicated to addressing global energy challenges by developing and delivering cutting-edge engineering technologies that improve lives and protect the climate. Join us to make a meaningful impact on society and advance human progress. Role Overview As an EHS Officer at Siemens Energy, you will provide expert guidance and actionable plans to management and employees on Environmental, Health, and Safety (EHS) strategies. You will play a key role in ensuring compliance, mitigating risks, and fostering a safe and sustainable work environment across assigned project sites. Key Responsibilities Provide competent EHS advice and develop action plans to support management in implementing EHS strategies, procedures, guidelines, and goals. Conduct regular site visits to identify, review, and mitigate environmental and health risks, ensuring practical and safe solutions for high-risk activities. Monitor, measure, and report EHS issues transparently and accurately. Assist in preparing and reviewing risk assessments and Job Safety Analyses (JSA), ensuring timely mitigation actions. Ensure all accidents, incidents, and near misses are reported, investigated, and corrective/preventive actions are implemented according to legal and company procedures. Maintain and update all EHS records including policies, risk assessments, safety data sheets, training, and drill documentation. Facilitate EHS training and competency development programs for employees, contractors, and temporary staff. Address employee complaints related to health, safety, or welfare through proper channels and escalate as necessary. Stay current on legal EHS requirements, workplace hazards, and company policies to ensure compliance and risk management. Promote employee involvement in EHS initiatives and promptly address any breaches or complaints. Ensure availability and proper use of Personal Protective Equipment (PPE) based on risk assessments. Qualifications & Experience Degree or recognized Diploma in Engineering or Science. Degree or Diploma in Occupational Health and Hygiene from a recognized institute (e.g., ADIS, RLI/CLI, IIT, NITIE, NICMAR). Preferred: Degree/Diploma in Industrial Safety or Environmental Management recognized by State Technical Boards. NEBOSH International General Certificate (IGC) Mandatory. Certified Lead Auditor Preferred. 7 10 years of relevant experience in EHS roles, preferably in construction, power plants, manufacturing, engineering, or project management. Strong experience in on-the-job coaching and EHS compliance. Excellent communication skills in English (spoken and written). Experience or interest in sustainable development is desirable. Qualification : Degree or Diploma in Occupational Health and Hygiene from a recognized institute (e.g., ADIS, RLI/CLI, IIT, NITIE, NICMAR).

Ehs Officer Ehs officer Officer ehs Project
CI

Cloud Target Operating Model Consultant

Capgemini Invent

Fresher Full-time Gurgaon, Haryana, India

Job Title: Cloud Target Operating Model Consultant Location: Gurgaon About Capgemini Invent: Capgemini Invent is the digital innovation, consulting, and transformation brand of the Capgemini Group, a global business line that combines market-leading expertise in strategy, technology, data science, and creative design. We help CxOs envision and build what s next for their businesses, focusing on delivering impactful solutions and driving sustainable change. Your Role: As a Cloud Target Operating Model Consultant, you will be responsible for designing and implementing cloud operating models that deliver innovation, agility, cost benefits, and faster time-to-market. You will work with clients to modernize their business operating models by focusing on multiple dimensions such as process, governance, skills, culture, tooling, technology, and organization. You will leverage and maximize clients existing IT investments and communicate with stakeholders at all levels of the organization to design and implement sustainable transformation strategies. Key Responsibilities: Design and implement cloud operating models to ensure innovation, agility, and cost-effectiveness. Take a holistic approach to modernize business operating models, covering processes, governance, tools, and organization. Integrate business operating models with cloud operating models. Lead the design, implementation, and management of cloud centers of excellence. Advise on the implementation of DevSecOps models, automation, and business change processes. Work with hybrid and multi-cloud environments, DevOps, CI/CD, and cloud strategy implementations (AWS, Azure, or GCP). Develop security and governance models for cloud engineering and operations. Drive IT and business automation across product management, engineering, and operations. Apply ITIL and service management principles to optimize operations. Your Profile: Experience working on at least one end-to-end Cloud Target Operating Model engagement. Solid understanding of Cloud Target Operating Models. Project experience in multiple areas such as Cloud Strategy, Business Case, DevOps, FinOps, etc. Proven ability to deliver advisory engagements, driving positive outcomes and opportunities for future work. Leadership experience in delivering large-scale, complex IT transformations aligned to clients strategic goals. Experience in implementing DevSecOps models and automation. Familiarity with hybrid and multi-cloud environments and cloud service models. What You ll Love About Working Here: We recognize the significance of flexible work arrangements. Whether remote work or flexible work hours, you will find the support to maintain a healthy work-life balance. At Capgemini Invent, your career growth is at the heart of our mission. Our wide range of career growth programs will help you explore a world of opportunities. Equip yourself with valuable certifications in the latest technologies, including Generative AI. About Capgemini: Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world, creating a tangible impact for enterprises and society. With a global team of 340,000 members across more than 50 countries, Capgemini is trusted by clients to unlock the value of technology. Capgemini delivers end-to-end services and solutions, leveraging capabilities in AI, cloud, and data, combined with deep industry expertise. The Group reported 22.5 billion in global revenues for 2023.

Cloud Model Full-Time Cloud Operating Model Cloud Strategy
OD

Customer Support Analyst (ERP Support)

Odoo

1+ Year Full-time Gandhinagar, Gujarat, India

Customer Support Analyst (ERP Support) Location: Gandhinagar, Gujarat, India Department: Services / Business Support About Us Join Odoo, a growing software company with a cutting-edge product, a vast global community, and a fun, dynamic work environment. As a Customer Support Analyst, you'll have the opportunity to make a real impact by assisting both existing and potential customers, as well as collaborating with internal teams to deliver exceptional support. Users of the Product: 7,000,000+ Company Growth: 60% Year-over-Year Profitability: Yes What We Look For We are seeking a motivated, customer-oriented individual with a positive attitude and dynamism. As a Customer Support Analyst, you will be responsible for helping users resolve their issues, investigating functional problems, and providing them with high-quality service. You will be the key link between our end-users and Odoo, ensuring customer satisfaction while contributing to improving our product and documentation. Working Model: Work from Office / Onsite What You ll Do Support: Assist customers with their use of Odoo Business Apps Investigation: Troubleshoot and solve functional issues by investigating reported problems Live Chat & Communication: Engage with visitors and leads via live chat and phone calls to provide assistance Customer Satisfaction: Ensure customer satisfaction and improve their experience with the product Product Improvement: Contribute to the enhancement of our product and documentation Side Projects: Participate in recruitment, onboarding new colleagues, and training initiatives What We Value in You 1+ years of experience in a similar role A Bachelor's or Master's degree Affinity for IT and Business processes Customer-focused mindset with strong problem-solving skills Ability to work autonomously and learn quickly Fluent in English A solution-oriented attitude Nice-to-Have Skills Good knowledge of business processes Technical knowledge (XML, Python, JavaScript) Why You Should Say YES to This Job Intensive Training: 2 weeks of functional training with final certification to set you up for success Impact: Directly contribute to the improvement of Odoo by providing valuable user feedback Exciting Challenges: No two days are the same you ll be constantly tackling new challenges Customer Experience: Deliver exceptional support that makes a lasting impact on our clients Compensation & Perks: Full-time position with an attractive salary package Paid Leaves: 5-day work week, 24 paid leaves, and public holidays as per IT industry standards Prime Location: Office located in a prime location with excellent transportation connectivity Training: 8 hours of training each month to stay updated on the latest product features and technology Eat & Drink: Tea, coffee, and snacks provided throughout the day Sponsored Events: Team outings, team lunches, festive celebrations, and various team-building activities Exchange Program: Opportunity to apply for similar roles in Odoo subsidiaries Qualification : A Bachelor's or Master's degree

Customer Support Customer Support Analyst Support analyst
CM

Tech Support Lead - Security

Cavitak Marketing Pvt Ltd

5+ Years Full-time Ahmedabad, Gujarat, India

Tech Support Lead Security Location: Ahmedabad Experience: 5+ Years Qualification: Graduate / Diploma in a relevant technical field Employment Type: Full-Time Role Objective: To lead a technical support team responsible for maintaining, troubleshooting, and upgrading electronic security systems including Access Control and CCTV, while ensuring timely resolution of incidents and coordination with key accounts and OEMs. Key Responsibilities: Team Leadership: Lead and mentor a team of support engineers handling security systems (Access Control, CCTV, etc.). Technical Support: Troubleshoot and resolve complex hardware and software issues related to surveillance and access control solutions. Incident Management: Ensure rapid response to critical issues and manage escalations efficiently. Client Coordination: Handle key account communication, support escalations, and provide root cause analysis for reported issues. Training: Conduct internal training on emerging security technologies and best practices. Documentation: Maintain SOPs, troubleshooting guides, and a knowledge base for quick resolution and onboarding. Software Upgrades: Oversee and execute software updates and patch deployments for critical customer installations. Collaboration with OEMs: Work closely with OEMs for patch releases, vulnerability resolutions, and advanced support. Database Knowledge: Apply a good understanding of SQL Server and database operations to support application-level troubleshooting and configurations. Core Competencies: Deep knowledge of CCTV, Access Control Systems, and their integration. Strong experience with SQL Server and understanding of database operations. Excellent problem-solving and escalation management skills. Proven ability to lead teams and manage technical documentation. Strong verbal and written communication skills for coordination with clients and internal stakeholders. Qualification : Graduate / Diploma in a relevant technical field

Tech Support Tech support Lead Tech lead
AG

Deputy General Manager - Esg

Adani Group

12+ Years Full-time Ahmedabad, Gujarat, India

Deputy General Manager - ESG Location: Ahmedabad, Gujarat, India Responsibilities ESG Compliance and Strategy Development Develop long-term ESG strategies that align with corporate objectives, ensuring effective communication and implementation across the organization to foster a culture of environmental and social responsibility. Ensure all operations exceed regulatory requirements by developing comprehensive compliance strategies and leading the implementation of these strategies across all departments. Set high-level goals, monitor progress, and address any compliance gaps identified during regular audits. Environmental Stewardship Initiatives Lead the development and implementation of advanced environmental stewardship initiatives within the Hydro PSP plant, focusing on reducing environmental impact and promoting sustainability through innovative practices and technologies. Evaluate the effectiveness of environmental initiatives, making data-driven adjustments to improve outcomes, ensuring all activities are documented and reported to both internal and external stakeholders. Developing Reporting Frameworks Develop and oversee ESG reporting frameworks, ensuring they are robust, transparent, and aligned with industry standards and regulatory requirements. Create standardized reporting procedures for accurate and timely collection of ESG data across all departments. Ensure all ESG reports are comprehensive, providing insights into the plant s environmental, social, and governance performance, and use these reports to guide strategic decision-making and continuous improvement. Social Responsibility Programs Oversee the planning and execution of social responsibility programs aimed at improving the welfare of local communities and enhancing the plant s social impact. Identify key areas where the plant can make a positive difference, such as education, health, and infrastructure, and develop programs to address these needs. Ensure that social responsibility initiatives align with the overall ESG strategy and monitor impact through regular assessments and stakeholder feedback. Governance Structures and Processes Lead efforts to enhance governance structures and processes, ensuring they are robust, transparent, and aligned with best practices in corporate governance. Ensure all governance processes are well-documented, consistently applied, and communicated effectively to all relevant stakeholders. Contribute to the plant s overall operational integrity and ethical standards. Stakeholder Engagement Lead stakeholder relations efforts by developing and executing comprehensive engagement strategies for open, transparent, and proactive communication with all external stakeholders. Oversee the management of relationships with regulatory bodies, local communities, environmental organizations, and other key stakeholders. Ensure all stakeholder communications align with ESG objectives and that feedback is used to inform ongoing ESG initiatives and decision-making. Key Stakeholders Internal: Direct Supervisors & other Department Leaders Project Manager Engineering Head Finance Department HR Department Procurement Department Safety Officer IT Department Legal Department External: Government Regulatory Bodies Grid Authority Hydro Equipment Suppliers Land Owners Local Communities Environmental Consultants Financial Institutions Research Institutions Qualifications Educational Qualifications: Master's degree in Environmental Science, Environmental Engineering, or a related field. Certifications from the Indian Green Building Council (IGBC) or the National Environmental Engineering Research Institute (NEERI) in environmental management or sustainability. Work Experience: 12+ years of experience in environmental management or sustainability roles, preferably in the renewable energy or infrastructure sector. Proven track record in developing and implementing ESG strategies, conducting environmental impact assessments, and ensuring regulatory compliance. Strong understanding of environmental regulations, social responsibility standards, and governance frameworks. Qualification : Master's degree in Environmental Science, Environmental Engineering, or a related field.

Manager Deputy manager General manager Deputy General Manager Esg
BT

Shopify App Developer

Binstellar Technologies Pvt. Ltd.

2-4 Years Full-time Ahmedabad, Gujarat, India

Employment type: Full time Education: Bachelor s degree in Computer Science, Engineering, or a related field. Experience: 2-4 years Job Location: Ahmedabad, India Responsibilities: Develop custom Shopify apps tailored to meet client requirements. Collaborate with cross-functional teams to define, design, and ship new features. Maintain and update existing Shopify apps to ensure compatibility and functionality. Troubleshoot and debug issues reported by clients or discovered during testing. Stay updated on the latest trends and best practices in Shopify app development. Provide technical guidance and support to junior developers or team members. Required Skills: 2-4 years of experience in Shopify app development. Proficiency in Shopify s APIs, Liquid templating language, and App Store submission process. Strong knowledge of HTML, CSS, JavaScript, and other relevant web technologies. Experience with version control systems like Git. Excellent problem-solving skills and attention to detail. Ability to work independently and as part of a team in a fast-paced environment.

Shopify Shopify App Developer Shopify developer App Developer
AT

Senior Wordpress Developer

Ais Technolabs Pvt Ltd

4+ Years Full-time Ahmedabad, Gujarat, India

Job Description: We are looking for an experienced and highly skilled WordPress Developer to join our dynamic team. As a WordPress Developer, you will be responsible for both back-end and front-end development, including the creation of custom WordPress themes, updating plugins, and ensuring the optimization of our WordPress-based websites for performance, usability, and security. The ideal candidate will have a solid understanding of WordPress development, PHP, HTML5, CSS3, JavaScript, and experience working in a start-up culture. Key Responsibilities: Design, develop, and maintain high-performance WordPress websites using best practices and standard plugins. Work with PHP at the code level to customize WordPress and create custom post types, themes, and plugins. Create and integrate custom themes and templates. Ensure clean, logical, reusable, and well-documented code. Support the creation and maintenance of multilingual websites. Work with the design and project resources to bring web projects from conception to delivery. Ensure all work adheres to current industry best practices for both front-end and back-end development. Optimize website performance, availability, and manage all technical aspects of the CMS. Build websites, prototypes, and applications using the latest front-end and back-end technologies. Debug issues and provide timely resolutions for reported problems with existing websites. Collaborate with teams to ensure responsive and adaptive design for cross-platform and cross-browser compatibility. Create wireframe mock-ups to illustrate possible design solutions. Use version control tools such as Git, SVN, and Mercurial. Integrate with RESTful APIs (JSON, XML). Work with AWS LAMP Stack configurations and maintain server-side integrations. Provide client-facing support and training as needed. Qualifications: Minimum of 4 years of experience in WordPress development. Strong proficiency in PHP, HTML5, CSS3, JavaScript, and jQuery. Extensive experience with WordPress, including existing inbuilt functions and customizations. Experience with WordPress Network (Multisite) and creating multilingual websites. Strong understanding of responsive web design principles and cross-browser issues. Familiar with debugging tools such as Firebug and Chrome inspector. Experience working with AWS and LAMP Stack configurations. Experience with Shopify is a plus. Good understanding of CSS changes and their impact on cross-platform consistency. Ability to interact with RESTful APIs (JSON, XML). Strong back-end development knowledge, especially in PHP. Proficient in using version control tools such as Git, SVN, and Mercurial. Familiar with frameworks and libraries relevant to WordPress Multisite. Ability to convert wireframes and layouts into working HTML pages. Experience with AJAX, Prototype, and script.aculo.us is an advantage. Strong understanding of industry trends and content management systems. Work in a fast-paced, innovative start-up environment. Competitive salary up to 10,00,000. Opportunity for professional growth and skill enhancement. Be part of a collaborative and dynamic team working on exciting projects. Flexible work environment and opportunities for career advancement. If you are passionate about WordPress development and want to work on exciting projects, apply now and become a part of our team in Ahmedabad!

Senior WordPress Developer Senior developer WordPress Developer
CE

Operator I - Logistics

Cencora

Fresher Full-time Ahmedabad, Gujarat, India

About Cencora Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Responsibilities: Loads, unloads of packages scheduled for pickups/deliveries Checks correctness and completeness of consignment during pickups/deliveries Consults with dispatching on best route available for a timely delivery/pickup Must make sure that the House Way Bill is properly completed by shipper and/or consignee Uses cell phone to immediately report on progress or problem of deliveries, pick ups and to secure permanent availability Verifies good order of packages and/or envelopes Provides a communication link between customers and office staff Any customer feedback must immediately be reported to operation; assure that all tasks assigned to him is fulfilled in a correct and timely manner Must maintain excellent cooperation with other team members Must be courteous with all customers and must always use proper language Must be dependable and avoid unexcused absence Must be presentable, wear clean clothes and well-kept at all times Always follow safety of work Requirements: Valid Driving License Gujratilanguage - native or C1 Ability to read and write English Must have knowledge of Indian transport system and traffic rules Must be attentive to details Must be discipline with good conduct Must be courteous at all times Computer literacy will be an advantage Experience in logistics, cold chain, courier is preferred Reports Directly To: Operations supervisor / Operation Executive / Branch Manager What Cencora offers Benefit offerings outside the US may vary by country and will be aligned to local market practice. The eligibility and effective date may differ for some benefits and for team members covered under collective bargaining agreements. Full time Affiliated Companies Affiliated Companies: World Courier (India) Private Limited Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Operator I Logistics Full-Time Operator I
DI

Senior Php Developer

Dollop Infotech Pvt Ltd.

3-6 Years Full-time Indore, Madhya Pradesh, India

Senior PHP Developer Experience Required: 3-6 years of experience in PHP Development Technical Skills: Proficient in PHP, including experience with PHP frameworks like Laravel, CodeIgniter, or Symfony. Experience in developing scalable and high-performance web applications. Strong knowledge of HTML, CSS, JavaScript, and jQuery for front-end development. Familiarity with databases such as MySQL, PostgreSQL, or MongoDB for data storage and management. Experience in working with RESTful APIs for seamless integration. Understanding of web technologies and frameworks for designing dynamic and responsive pages. Knowledge of UI/UX design principles to enhance user experience and interface functionality. Experience with version control systems such as Git for collaboration and code management. Familiarity with SEO best practices to ensure optimized website performance and search engine ranking. Job Responsibilities: Design and develop dynamic web pages, multimedia content, and GUIs based on client requirements. Work closely with technical teams to implement server-side logic and integrate with front-end components. Manage and update website content to ensure it is fresh and relevant for users. Upload and deploy websites onto servers and register them with major search engines for better visibility. Collaborate with writers, designers, and other stakeholders to ensure alignment with UI/UX best practices. Optimize web pages for better user experience, site speed, and overall performance. Ensure that websites are responsive and compatible across different devices and browsers. Maintain and improve websites by adding new features and fixing any reported issues. Desired Candidate Profile: 3-6 years of experience in PHP web development, with a focus on back-end logic and full-stack development. Experience in developing websites and web applications using PHP frameworks such as Laravel, Symfony, or CodeIgniter. Strong knowledge of front-end technologies like HTML5, CSS3, JavaScript, and jQuery for responsive designs. Experience working with databases like MySQL, PostgreSQL, and NoSQL databases. Good understanding of SEO principles and techniques for improving website visibility and search engine ranking. Excellent understanding of UI/UX best practices for designing seamless, intuitive web experiences. Proven experience in deploying websites and web applications, ensuring proper version control (Git). Strong problem-solving and debugging skills to optimize website performance. Effective communication skills for collaborating with cross-functional teams. Join our team and help us create innovative web applications that provide exceptional user experiences!

Senior PHP Developer Senior developer Php Developer
CA

Software Engineer (.net Mvc / Core)

Casepoint

1-5 Years Full-time Surat, Gujarat, India

About Casepoint Casepoint provides robust, secure, cloud-based eDiscovery solutions that empower leading law firms and multinational corporations to manage their largest matters with confidence. With nearly a decade of rapid growth, we re continuing our global expansion and are looking to add talented individuals to our team. At Casepoint, we value team collaboration, a work-hard, play-hard mentality, open communication, and kindness these core values define our culture. Number of Positions Currently Vacant: 30 Job Overview As a Software Engineer at Casepoint, you'll be the driving force behind the design, development, testing, and maintenance of software systems that help run our business smoothly. You ll work on high-quality software solutions that directly impact customer satisfaction and company efficiency. This isn t just about writing code it s about solving real-world problems and enhancing service through innovation. Key Responsibilities As a Software Engineer, your responsibilities will include: Customer Issue Ownership: Take full responsibility for customer issues reported, ensuring they are resolved efficiently. Troubleshooting & Diagnosis: Research, diagnose, and troubleshoot problems at a detailed level to provide accurate solutions. Development & Testing: Develop and test software modules based on specific requirements and deadlines. Customer Support: Provide customer support in a shift rotation to ensure timely issue resolution. Follow Coding Standards: Ensure adherence to organization coding standards and technical design. Version Control: Use TFS to Check-In/Check-Out code and update the status regularly. Technical Documentation: Prepare clear and concise technical documentation for resolved requests. Issue Escalation: Follow standard escalation procedures for unresolved issues, ensuring internal teams are engaged for timely resolutions. Team Knowledge Sharing: Share and transfer knowledge within the team for continuous improvement. Reporting: Provide daily activity reports to the Reporting Manager and adhere to organizational procedures. Required Skills & Experience To excel in this role, you should have: 1 to 5 years of experience in software development. Proficiency in ASP.NET, MVC, .NET Core, and C#. Experience with MS SQL Server, JavaScript, jQuery, AngularJS, and Web API. Knowledge of PGSQL, and Kendo UI is a plus. Ability to troubleshoot, analyze and resolve issues with a detail-oriented approach. Strong communication skills to interact with customers and internal teams effectively. Compensation & Culture At Casepoint, we believe that an excellent culture creates an excellent product. We recognize the hard work and talent of our team members and ensure they are supported in a nurturing environment that fosters collaboration. We reward talent with competitive compensation and provide career empowerment opportunities for growth. Job Location Surat, India Apply today and help us build the next generation of eDiscovery solutions!

Software Engineer Software Engineer Engineer software .net
MS

Market Risk Lead

Msci

12+ Years Full-time Mumbai, Maharashtra, India

Position: Analytics Client Service Manager Location: Mumbai Department: Client Coverage Global Client Service Team About the Role We are looking for a seasoned Analytics Client Service Manager to join our Client Coverage team in Mumbai. The Global Client Service team at MSCI consists of experienced financial professionals who provide first-level support to our global client base. This team is responsible for handling a broad range of queries related to methodology, product usage, interpretation, and technical aspects across our analytics and benchmark product suite. The team engages with clients primarily through email and phone and works closely with Sales, Consultants, and internal teams to ensure seamless client engagement and satisfaction. Key Responsibilities Team Leadership and Development Recruit, onboard, and coach team members, equipping them with the skills and product knowledge they need to succeed. Establish clear performance expectations and conduct regular performance evaluations. Foster a culture of collaboration, continuous learning, and positive team dynamics. Client Relationship Management Develop strong, trust-based relationships with clients to understand their evolving needs and business goals. Serve as the escalation point for complex client issues, ensuring swift and effective resolution. Maintain regular communication with clients, providing proactive updates, gathering feedback, and ensuring overall satisfaction. Service Delivery Oversight Manage the delivery of analytics support services, ensuring all client requests are addressed promptly and with the highest quality. Establish and refine standard operating procedures (SOPs) to maintain service consistency. Track and analyze service performance metrics to identify trends, gaps, and areas for improvement. Product Expertise and Knowledge Sharing Ensure the team maintains deep product knowledge, enabling them to confidently advise clients on the optimal use of MSCI s analytics tools. Organize regular training and knowledge-sharing sessions to keep the team up to date. Stay informed on product enhancements and industry trends to ensure the team provides relevant and value-driven support. Reporting and Insights Generate regular performance reports, tracking key service metrics and client satisfaction scores. Provide actionable feedback based on client interactions to internal teams, helping shape product and service improvements. Present insights and strategic recommendations to senior management to continuously enhance the client service function. Strategic Operations and Process Optimization Develop and execute strategic plans aimed at enhancing the client service offering. Identify and implement process improvements to increase efficiency and elevate client experience. Ensure alignment between team objectives, broader MSCI goals, and client needs. Skills and Experience That Drive Success 12+ years of professional experience, including proven experience in client service roles, ideally within analytics or related industries. Excellent English communication skills both written and verbal with the ability to convey complex information clearly and persuasively. Strong presentation and report-writing capabilities. Strong execution skills, with the ability to monitor and manage team performance using reports, dashboards, and other tracking tools. Analytical mindset with strong problem-solving abilities, particularly in numerical analysis using Microsoft Excel. Hands-on experience managing escalations and resolving complex client issues effectively. Demonstrated people management experience, with the ability to lead large teams and oversee service delivery operations. A Bachelor s degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus. About MSCI At MSCI, our mission is to power better investment decisions. With over 50 years of expertise in research, data, and technology, we provide critical decision-support tools to the global investment community. Our innovative, research-enhanced solutions empower clients to understand risk, optimize performance, and build better portfolios. Competitive compensation packages and comprehensive benefits designed to support your financial security, health, and well-being. Flexible work options, advanced technology, and collaborative office environments. A culture that encourages innovation, accountability, and experimentation. A global community of talented colleagues who inspire, support, and collaborate to drive innovation and deliver client value. A structured Global Orientation Program, along with continuous access to learning platforms like Learning@MSCI and LinkedIn Learning Pro, plus tailored development opportunities. Multi-directional career paths, offering both vertical growth and lateral opportunities within MSCI. A commitment to diversity, equity, and inclusion, championed through our Employee Resource Groups including All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and the Women s Leadership Forum. At MSCI, you will join a team of curious, innovative, and entrepreneurial minds who are passionate about driving meaningful change in the investment industry. This is where you can push boundaries, challenge yourself, and exceed expectations for yourself, our clients, and our industry. Qualification : A Bachelors degree in Finance, Engineering, Mathematics, Statistics, Economics, or a related field. Professional certifications like CFA or FRM are a plus.

Market Risk Market Risk Lead Full-Time

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