Reporting Documentation Jobs in Kolkata

Project Manager Location: Kolkata, India Experience: 6 Years Employment Type: Full-time Role Overview: We are seeking an experienced and results-driven Project Manager to lead and oversee projects from initiation to completion. Based in Kolkata, the ideal candidate will possess excellent leadership, organizational, and communication skills, along with a strong background in project planning, budgeting, and execution. The Project Manager will be responsible for aligning project objectives with company goals and ensuring timely delivery within scope and budget. Key Responsibilities: Define project scope, goals, deliverables, and timelines in collaboration with stakeholders. Estimate and allocate necessary resources, ensuring effective and efficient utilization. Develop and manage detailed project plans, schedules, and budgets. Monitor project costs and ensure alignment with the approved budget. Provide regular updates to stakeholders on project progress, risks, and strategic changes. Identify, analyze, and resolve project issues and obstacles. Apply industry best practices and standards throughout the project lifecycle. Maintain strong communication and relationship management with clients and internal stakeholders. Track and report project performance using appropriate tools and metrics. Conduct risk assessments and develop mitigation plans. Ensure proper documentation and reporting for all project phases. Escalate issues to upper management as required. Required Skills: Strong understanding of business case development and risk management. Excellent leadership, decision-making, and team management skills. Ability to effectively manage project budgets and resources. Proficient in project management software and tools. Capability to make informed decisions under pressure. Excellent analytical, problem-solving, and interpersonal skills. Eligibility Criteria: Education: Bachelor's degree in Computer Science, Business Administration, or a related field. Experience: Minimum of 6 years in project management or a related role. Certification: PMP certification preferred. Demonstrated experience in successfully managing full project lifecycles. Qualification : Bachelor's degree in Computer Science, Business Administration, or a related field.

Position Title: Quality Assurance (QA) Engineer Location: Kolkata, India Category: PM & QA Employment Type: Full-Time Seniority Level: Senior Experience Required: Minimum 3 years (Automation and Manual Testing) Job Description We are seeking a meticulous and experienced Quality Assurance (QA) Engineer to ensure the quality, functionality, and performance of our enterprise software solutions. You will collaborate closely with cross-functional teams including developers, business analysts, and project managers to deliver high-quality software that aligns with client requirements and expectations. Roles & Responsibilities Test Planning: Design, develop, and execute detailed test plans, test cases, and test scripts based on project requirements and technical specs. Manual Testing: Perform manual testing across web, mobile, and other platforms to validate functionality, performance, and security. Automation Testing: Develop and maintain automated test scripts using Selenium, TestNG, Jenkins, or other automation frameworks. Defect Management: Identify, log, track, and work with developers to resolve defects and issues promptly. Regression Testing: Conduct regression testing to verify that new software releases don t negatively impact existing features. Performance Testing: Execute load and stress tests to assess application scalability and performance. Documentation & Reporting: Maintain detailed test documentation and provide regular status updates to stakeholders. Collaboration: Partner with developers, analysts, and project teams to understand requirements and deliver effective testing solutions. Skills Required Selenium Jenkins TestNG Manual Testing Automation Testing Performance Testing Version control systems (Git or similar) API Testing (Postman, RestAssured) Requirements Minimum 3 years of experience as a QA Engineer testing large-scale applications. Strong knowledge of QA methodologies, tools, and software development lifecycle (SDLC). Hands-on experience with automation testing tools such as Selenium, Jenkins, and TestNG. Solid expertise in both manual and automation testing. Experience with API testing using Postman or RestAssured. Proficient in writing clear, concise, and comprehensive test documentation. Strong understanding of Agile development methodologies. Excellent English communication and teamwork skills. Bachelor s degree in any discipline. Preferred Skills & Qualifications Experience with the Cucumber BDD framework. Familiarity with performance/load testing tools. Certifications such as ISTQB, Certified ScrumMaster, or equivalent. Experience working with CI/CD pipelines and tools like Jenkins, GitLab, etc. Exposure to cloud platforms like AWS or Azure. Experience in enterprise software and multi-team project environments. Familiarity with version control systems such as Git. Flexible working hours. Competitive salary and benefits. Medical and insurance coverage. Training and mentoring programs. Frequent team celebrations and events. Home office allowance. Paid leave and retirement benefits. Partial course funding for skill development. Team-building activities. Qualification : Bachelors degree in any discipline.

Customer Success Specialist Location: Bangalore (Hybrid Model) Are you If yes, Esko, a Veralto company, could be your next career move! About Esko Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process for packaged goods. Our innovative tools empower brand owners, retailers, pre-media & trade shops, manufacturers, and converters to digitize, connect, automate, and accelerate packaging design and printing workflows. At Esko, you ll work in a flexible, family-friendly environment that values both people and the planet. We actively embrace diversity and encourage candidates from all backgrounds to apply, because we believe that passion and experience drive innovation and excellence. About the Role Title: Customer Success Specialist Location: Bangalore (Hybrid Model) As a Customer Success Specialist, you will play a critical role in building trusted partnerships with clients, aligning with their organizational goals, and driving measurable impact by shaping client success strategies. You ll work closely with internal teams to deliver value-driven solutions, ensuring faster adoption and measurable outcomes for our clients. Key Responsibilities Efficiently handle and resolve customer support tickets, prioritize escalations, and maintain accurate documentation. Serve as the primary contact for assigned customers, building strong relationships and ensuring seamless communication between teams. Prepare and present reports on ticket resolution times, customer satisfaction, and issue trends to drive continuous improvement. Proactively identify risks, collaborate with internal teams, and implement solutions to manage critical incidents effectively. Work closely with Customer Success Managers (CSMs) and Account Managers to streamline operations, especially for high-value customers. Qualifications & Requirements Bachelor s or Master s degree (MBA preferred). Minimum 4-5 years of experience in stakeholder management, escalation handling, support, and operations, ideally within IT-SaaS platforms. Experience working with Enterprise, Mid-Market, and SMB customers in US/Europe markets. Exposure to the FMCG or packaging industry is a plus. Exceptional communication and presentation skills. Strong customer-first mindset with excellent attention to detail. Willingness to travel up to 10% as needed. Be part of a global leader driving innovation in the packaging and printing industry. Work with cutting-edge technologies that shape the future of packaging design and production. Thrive in a collaborative, diverse, and inclusive environment where your ideas and contributions matter. Enjoy a flexible hybrid work model in Bangalore, balancing work and life. About Veralto Esko is part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring access to clean water, safe food and medicine, and trusted essential goods. As part of Veralto s global network of 16,000 associates, you ll have the opportunity to build your skills, grow your career, and contribute to safeguarding the world s most vital resources. Qualification : Bachelors or Masters degree (MBA preferred).

Imagine yourself Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling your career growth. Collaborating with a vibrant, diverse, global team. About Hach At Hach, a Veralto company, we ensure water quality for people around the world and every team member plays a vital role in our mission. Since our founding, we ve been dedicated to making water analysis better faster, simpler, greener, and more informative. Through teamwork, customer partnerships, passionate experts, and reliable, easy-to-use solutions, we empower industries, governments, and communities to ensure access to safe, clean water. Learn more: www.hach.com/about-us Flexible working hours Professional onboarding and training Collaborative and supportive team environment Career coaching and development opportunities Comprehensive health benefits About the Role Title: Service & Spares Sales Engineer Reports to: Assistant Zonal Manager - Services & Spares Sales (East) Department: Sales In this role, you will be responsible for driving recurring revenue from service and spares sales in your territory, providing technical service and customer support, and building strong relationships with customers to ensure satisfaction and loyalty. Key Responsibilities Respond to customer service calls and ensure quick turnaround times. Complete preventive maintenance (PM) as per schedule. Plan and execute installations, commissioning, and product demonstrations. Build and maintain strong customer relationships to enhance satisfaction and identify further service opportunities. Generate sales leads and pass them to the marketing and sales teams. Achieve monthly, quarterly, and annual service sales targets for the assigned region. Maintain discipline and accuracy in using CRM platforms such as ServiceMax and SFDC. Qualifications & Requirements Engineering Degree / Diploma with 3-4 years of relevant experience, preferably in working with Hach products or similar technologies. Willingness to relocate within India based on company requirements. Willingness to travel extensively within your territory. Strong written and verbal communication skills in English. Proficient in MS Excel and MS Word. Strong eye for detail, proactive approach, and action-oriented mindset. Ability to work effectively in cross-cultural, cross-functional teams. Passion for driving business growth in a fast-evolving market. Strong problem-solving skills with the ability to develop innovative customer solutions. Excellent interpersonal skills to build and maintain customer relationships. Play a key role in shaping Hach s and Veralto s business in Asia, one of our most important and fastest-growing regions. Be part of a culture that fosters continuous improvement, open communication, and well-being. Contribute to a global mission that directly impacts climate change, public health, and environmental safety. About Veralto Hach is proud to be part of Veralto (NYSE: VLTO), a $5 billion global leader dedicated to ensuring clean water, safe food and medicine, and trusted essential goods. When you join Veralto s global network of 16,000 associates, you join a unique culture where purpose meets possibility. You ll gain opportunities to deepen your skills, pursue your ambitions, and make a measurable impact every day. Diversity, Equity & Inclusion At Veralto, diversity and inclusion are core to who we are. We celebrate differences and believe diverse perspectives drive innovation and excellence. We are an equal opportunity employer, evaluating applicants without bias toward race, gender, age, religion, or other protected characteristics. Together, we re Safeguarding the World s Most Vital Resources .

Position Summary: You are the right candidate for us if you are a deadline-oriented, team player who is a self-starter exhibiting strong follow-up and multi-tasking skills to support content and technical operations efforts for teams in both the US and India. You have a strong desire to be part of a best-in-breed distribution company with a penchant for film and tech. You have a natural eye for quality and be able to spot problems at a glance, both at the qualitative and technical level. Your work will support the successful distribution of content across FAST OTT distribution platforms. Responsibilities/Duties: Perform QC evaluation on digital deliverables for technical acceptability against spec guides. Encode/Transcode assets based on distribution platform requirements. Manage the export and vetting of licensor-supplied metadata. Manage incoming libraries of content by categorizing and backing up files to AWS cloud storage. Technical lead and owner of content-partnership accounts as needed. Vet QC reports in our proprietary digital supply chain software and ensure assets complete in the ingest log. Fix titles that error on distribution platforms and ensure fixed files are ingested into proprietary software for re-delivery Administrative duties including but not limited to, coordinating bi-weekly technical calls, generating weekly reports, logging QC evaluation in project management software. Specific Knowledge Abilities and Skills: 1-3 years prior experience in quality control, transcoding, packaging, and delivery of digital assets or performing similar duties preferred. Experience or a basic familiarity with programs such as Final Cut Pro, QuickTime 7 Pro, Switch Plus, and MacCaption preferred. Experience or a basic familiarity with Adobe CC Suite (Photoshop, After Effects, Media Encoder, Premiere, Illustrator) preferred. Video Editing experience and ability to troubleshoot quality control issues, software, and player anomalies. Ability to autonomously make frequent "subjective" decisions to determine the "severity rating" for quality defects, determining which defects are acceptable or rejectable. Experience or a basic familiarity with Aspera and FTP/SFTP delivery systems preferred. Familiarity with Microsoft Office Suite. General knowledge of SMPTE Standards for digital distribution. Familiarity with Amazon Web Services (AWS). Experience with Monday.com or similar project management software. General knowledge of SMPTE Standards for digital distribution. Degree in related field (Film/Media/Communications) preferred but not required. Excellent organizational and prioritizations skills. Ability to work under pressure and manage multiple deadlines. Ability to effectively communicate internally as well as with external partners. Excellent verbal, written, and research skills. Qualification : Degree in related field (Film/Media/Communications) preferred but not required.

Job Title: Principal Analyst Accounts/SAP Location: Kolkata Employment Type: Full-time Experience: 12+ years (Minimum 10 years in accounting system management) Notice Period: 30 Days Areas of Responsibilities: Data Analysis and Enablement: Conduct thorough data-driven analysis to identify and resolve discrepancies in financial data, ensuring system accuracy and integrity Investigate and troubleshoot software-related issues, providing actionable insights to improve application performance Deliver application enablement by analyzing user-reported issues and applying root cause analysis to prevent recurring problems Financial ERP System Integration: Utilize expertise in enterprise financial ERP systems to enhance financial workflows and streamline processes Analyze integration points between ERP systems and other platforms to ensure seamless and accurate data flow for reporting Process Improvement and Optimization: Identify inefficiencies and bottlenecks in current workflows through data analysis and propose process improvements Implement changes aimed at reducing manual effort and optimizing system performance to boost operational efficiency Documentation and User Enablement: Develop comprehensive user documentation and guidelines to support system adoption and best practices Conduct training sessions targeted at common user challenges to improve software utilization and reduce support requests Required Skill Set: Bachelor s degree in Accounting, Finance, or a related field Minimum 12 years total experience, with at least 10 years in accounting system management Strong familiarity with Financial ERP systems (SAP preferred) Deep knowledge of accounting principles and practices Experience in Management Information System (MIS) preparation Excellent verbal and written communication skills Qualification : Bachelors degree in Accounting, Finance, or a related field

Project Coordinator Location: Kolkata, India Experience: 6 Years Employment Type: Full-time Role Overview: We are looking for an organized and detail-oriented Project Coordinator to support project execution and ensure smooth workflow across multiple projects in Kolkata. The ideal candidate will have excellent communication skills, strong administrative capabilities, and experience coordinating complex projects, particularly AMC and WBT projects. Key Responsibilities: Prepare and communicate financial and progress reports to relevant team members. Create monthly progress reports and track milestone delivery, ensuring timely updates. Manage multiple AMC and WBT projects simultaneously, maintaining clear documentation. Prepare and review project documentation using MS Word and PowerPoint. Monitor daily project workflows by conducting organized scrum calls with project teams. Provide detailed project updates and reports to project managers and clients. Organize reports, contracts, and invoices for efficient access and reference. Plan and coordinate meetings, manage project logistics, and facilitate smooth communication. Utilize tools to monitor working hours, project plans, and expenditures. Serve as a point of contact, communicating project status to all participants. Identify risks and opportunities, and assist in removing obstacles to maintain project progress. Required Skills: Exceptional verbal, written, and presentation skills. Ability to work independently and collaboratively within a team environment. Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint. Strong organizational skills, with experience in file management and administrative procedures. Ability to manage multiple priorities and work effectively under tight deadlines. Familiarity with project tracking tools and methodologies such as scrum. Eligibility Criteria: Education: Post-Graduation in Management or a technical field preferred; Graduation in Management or related technical field required. Experience: Minimum 6 years of experience as a Project Coordinator or in a similar role. Proven ability to handle multiple projects and communicate effectively with diverse stakeholders. Qualification : Post-Graduation in Management or a technical field preferred; Graduation in Management or related technical field required.

Job Title: Business Development Manager Job Opening Kolkata | IT Services | Immediate Hiring at Somnetics About Somnetics: Somnetics is seeking a dynamic and results-driven Business Development Manager with a strong technical background and extensive experience in IT services to join our Kolkata team. Position: Business Development Manager Location: Kolkata Joining Date: Immediate or within 30 days Eligibility & Requirements: Bachelor s degree in Business Administration, Marketing, or related field 5 10 years of proven experience in Business Development within the IT/ITES domain Strong understanding of software services and enterprise solutions Experience in functional demonstrations and customer-facing technology consulting Excellent communication and presentation skills, with the ability to create impactful PowerPoint presentations Presales experience in enterprise software is a strong plus Ability to collaborate effectively with cross-functional teams and manage client expectations Strong skills in documentation, sales forecasting, and performance reporting Key Responsibilities: Conduct thorough market research to identify and evaluate new business opportunities Generate and nurture leads across multiple channels to build a strong sales pipeline Build, maintain, and grow long-term client relationships Develop and implement effective sales strategies to drive revenue growth Act as a liaison between clients and software development teams to ensure clear communication and project success Support presales activities, including delivering functional product demonstrations Facilitate smooth internal communication and collaboration across departments Apply today to join Somnetics as a Business Development Manager and play a key role in expanding our IT services portfolio in Kolkata! Qualification : Bachelors degree in Business Administration, Marketing, or related field

About the Job Qualification: MBA/PGDM from a recognized University Experience: 10 years of Relevant Experience Preferred Industries: Stationery, FMCG, Consumer No of vacancies: 1 Reporting: Kolkata (HO) Gender: Male preferred Criteria Required Planning and executing marketing strategies to promote a company's products and services in foreign markets. To ensure participation in international marketing tools such as Expo, Fair. Conduct market research and analysis to identify market trends, customer needs, and competitive landscape in international markets. Build and plan the short and long-term marketing strategy for the region and take charge of executing it on the ground. Should have good knowledge about the Latin American Market. Benchmarking competition and ensure mark to market performance. Extensive traveling experience required. Key Requirements Develop Sales Strategy for the Latin American markets. Build and maintain relationships with clients and prospects. Develop the distribution network, identify buyers, negotiate and finalize business contracts. Build and develop market intelligence for each country. Being aware of Exports related documentation and regulatory compliances. Managing the team and overall budgets. Attend all social, industry, and business networking events in the region on behalf of the company. Qualification : MBA/PGDM from a recognized University

Job Title: HR Operational Excellence Analyst Role Overview: The HR Operational Excellence Analyst supports the implementation and enhancement of HR operational processes to drive efficiency and improve overall performance. This role involves process mapping, data analysis, identifying opportunities for improvement, and collaborating with cross-functional teams to support continuous improvement initiatives. The analyst also assists in developing and implementing HR operational excellence frameworks, tools, and methodologies. Key Responsibilities: Process Improvement & Optimization: Supports the documentation, mapping, and analysis of HR operational processes. Assists in identifying areas for process enhancement and efficiency improvements. Contributes to continuous improvement initiatives by recommending and implementing best practices. Data Analysis & Reporting: Collects and analyzes HR-related data to identify trends and improvement opportunities. Prepares reports and insights to support decision-making processes. Assists in monitoring key performance indicators (KPIs) and operational metrics. Collaboration & Stakeholder Engagement: Works closely with HR teams and other business functions to support process improvements. Engages with stakeholders to understand operational challenges and provide solutions. Supports cross-functional collaboration to drive operational excellence initiatives. Learning & Development: Gains experience in operational excellence methodologies, tools, and frameworks. Works within a team environment under the guidance of senior practitioners. Develops a strong understanding of HR operational processes and continuous improvement strategies. Required Skills & Competencies: Strong analytical and problem-solving skills. Basic knowledge of process improvement methodologies (e.g., Lean, Six Sigma) is a plus. Effective communication and collaboration skills. Ability to work in a team-oriented environment. Detail-oriented with a focus on accuracy and quality. This role provides a great opportunity for individuals looking to develop expertise in HR operational excellence while contributing to process improvements within the organization.

Job Title: Sales Coordinator Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation and Above Preferred Industries: Stationery, FMCG About the Role We are seeking an organized and proactive Sales Coordinator who can effectively communicate, collaborate with clients and sales teams, and manage sales processes efficiently. The ideal candidate will ensure smooth operations by handling follow-ups, preparing reports, maintaining records, and resolving issues promptly to support overall sales performance and customer satisfaction. Key Responsibilities Maintain and update customer databases accurately. Track sales orders and manage related paperwork to ensure timely processing. Prepare sales reports and presentations for management and sales teams. Coordinate closely with sales teams to ensure smooth daily operations. Identify and resolve bottlenecks or issues in the sales process. Respond promptly and professionally to client inquiries and concerns. Build and maintain strong customer relationships to ensure satisfaction and loyalty. Stay adaptable to new sales trends, technologies, and market changes. Key Skills & Competencies Excellent verbal and written communication skills. Strong organizational and multitasking abilities. Proficiency in MS Office and CRM tools. Problem-solving mindset with attention to detail. Ability to work collaboratively with cross-functional teams. Customer-focused approach with patience and professionalism. Qualification : Graduation and Above

Senior Quality Analyst Automation Testing Location: Kolkata, India Experience: 6+ Years (with a strong focus on Automation Testing) Employment Type: Full-time Role Overview: We are looking for a detail-oriented and experienced Senior Quality Analyst to lead both manual and automated testing initiatives for our software products. Based in Kolkata, this role involves collaborating closely with development, product, and UX teams to ensure the delivery of high-quality, secure, and user-friendly applications. Key Responsibilities: Design, develop, and execute comprehensive test plans and test cases for functional, regression, performance, and security testing. Conduct manual and automated testing using industry-standard tools. Identify, document, and track defects using issue-tracking tools such as JIRA or Bugzilla. Provide detailed test coverage reports, defect analysis, and overall application quality insights. Collaborate with developers and product managers to understand business and technical requirements. Perform regression testing to validate that new code changes don t impact existing functionality. Execute performance testing to ensure system scalability and responsiveness. Assess and test for security flaws, including validation of data security and database integrity. Provide feedback and suggestions to improve UI, UX, and overall application performance. Continuously enhance test processes, methodologies, and automation frameworks. Stay current with the latest industry trends, testing tools, and best practices. Skills & Qualifications: Education: Bachelor s degree in Computer Science, Engineering, or a related field. Experience: At least 6 years of experience in software testing, with a strong emphasis on automation. Proficiency in test automation tools like Selenium, TestNG, JUnit, or equivalent. Solid understanding of SDLC and testing methodologies (Agile/Scrum experience is a plus). Hands-on experience with issue-tracking tools (e.g., JIRA, Bugzilla). Familiarity with performance testing tools and concepts. Knowledge of data security standards and practices. Strong analytical and problem-solving abilities. High attention to detail with excellent documentation and communication skills. Ability to work independently and collaboratively in a fast-paced environment. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Project Manager Location: Mumbai Experience: 5+ Years Job Type: Full-time About the Role We are looking for an experienced Project Manager with 5+ years of experience to join our team in Mumbai. The ideal candidate will have a proven track record in managing projects, particularly in web and mobile app development, and will be responsible for overseeing the entire project lifecycle. You will lead and coordinate teams, handle client communications, and ensure the successful execution of projects while maintaining timelines and quality standards. Responsibilities Manage and lead projects, particularly in web and mobile app development, from initiation to completion. Coordinate and collaborate with cross-functional teams to deliver high-quality solutions on time and within budget. Handle client communications, ensuring their needs are met, and maintaining strong relationships. Prepare and execute Project Management Plans (PMP) and ensure all aspects of the project are aligned with business objectives. Facilitate scrum meetings and ensure the development process is agile and efficient. Oversee project timelines, resources, risks, and deliverables, ensuring successful project execution. Manage and lead teams, providing guidance, support, and mentoring where needed. Work with foreign clients, handling international communication and ensuring project satisfaction. Minimum Qualifications BE/BTech/MCA or equivalent degree. 5+ years of experience in Project Management, specifically in web and mobile app development. Proven experience in team handling and leading project teams. Strong experience in client communication and maintaining client relationships. Experience in preparing and executing Project Management Plans (PMP). Hands-on experience with Jira, MS Project, and other project management tools. Strong understanding of SDLC (Software Development Life Cycle) and Scrum meetings. Preferred Qualifications PMP certification or equivalent project management certification is a plus. Experience managing international clients and handling projects across different time zones. Familiarity with Agile methodologies and managing Agile projects. Competitive salary and benefits package. Opportunities for professional growth and career advancement. A collaborative and supportive work environment. Exposure to exciting projects and international clients. Qualification : BE/BTech/MCA or equivalent degree.

Quality Assurance Manager Location: Kolkata Experience: 2+ Years Job Type: Full-time About the Role We are seeking a detail-oriented Quality Assurance Manager with 2+ years of experience to join our team in Kolkata. In this role, you will be responsible for overseeing the testing process of developed projects, ensuring the functionality, usability, and quality of our products. The ideal candidate will have hands-on experience in both manual and automated testing and a strong understanding of performance testing. You will work closely with development teams to identify bugs, improve processes, and deliver high-quality software solutions. Responsibilities Perform testing of the functionality and usability of developed projects to ensure they meet quality standards. Identify and track bugs, errors, and issues, and follow up to ensure their removal and resolution. Develop and execute detailed test plans and test cases to ensure comprehensive testing coverage. Prepare and maintain user manuals and documentation for software products. Work with development teams to improve processes and ensure the delivery of high-quality products. Conduct manual, automated, and performance testing on web-based applications. Ensure adherence to quality standards and recommend process improvements when necessary. Minimum Qualifications B.E./B.Tech/MCA or equivalent degree. 2+ years of experience as a Quality Assurance Manager or Software Tester in an IT company. Experience with manual and automated testing. Familiarity with performance testing techniques. Knowledge of web-based application software is helpful. Strong attention to detail and ability to identify and address bugs and issues. Preferred Qualifications Experience with testing tools like Selenium, JMeter, or other automated testing frameworks. Understanding of Agile methodologies and Scrum practices. Knowledge of CI/CD pipelines and testing integration. Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and supportive work environment. Exposure to challenging projects and new technologies. Qualification : B.E./B.Tech/MCA or equivalent degree.

Business Analyst Location: Kolkata Experience: 3+ Years Job Type: Full-time About the Role We are looking for a skilled Business Analyst with 3+ years of experience to join our team in Kolkata. In this role, you will be responsible for requirements management, communication, and analysis to ensure that business needs are clearly defined and translated into functional specifications. You will work closely with stakeholders, development teams, and business leaders to ensure that solutions align with business goals and objectives. Responsibilities Requirements management, communication, and analysis: Gather, analyze, and document business requirements. Eliciting requirements: Engage with stakeholders to identify, understand, and document their needs. Translating and simplifying requirements: Convert complex business requirements into clear, concise, and actionable specifications. Assisting with the business case: Support in preparing business cases by gathering relevant data and helping in evaluating potential solutions. Planning and monitoring: Assist in planning and tracking project timelines, deliverables, and milestones. Create and update use cases, wireframes, and SRS (Software Requirement Specification) documentation. Assist in proposal writing and presenting clear project scopes to clients and stakeholders. Minimum Qualifications BE/BTech or equivalent degree. Proven experience in requirement gathering, proposal writing, and preparing SRS documents. Strong knowledge of creating use cases and wireframes for business solutions. Good communication skills with the ability to interact with stakeholders at all levels. Preferred Qualifications Familiarity with Agile methodologies and experience working in Agile environments. Experience with business analysis tools and modeling techniques (UML, BPMN, etc.). Strong problem-solving and analytical thinking skills. Competitive salary and benefits package. Opportunities for career growth and development. A collaborative and innovative work environment. Exposure to diverse projects and industries. Qualification : BE/BTech or equivalent degree.

Job Title: CRM Executive Location: Kolkata Employment Type: Full-Time Experience: 1 3 years Qualification: Graduation & Above Preferred Industries: Stationery, FMCG About the Role We are looking for a proactive and detail-oriented CRM Executive who excels in active listening, clear communication, and relationship building. The ideal candidate will be patient, solution-driven, and adept at managing customer relationships to enhance engagement, retention, and overall satisfaction. Key Responsibilities Develop and implement effective CRM strategies aimed at increasing customer engagement and loyalty. Manage and maintain the company s CRM system, ensuring timely data entry, data cleansing, and segmentation. Analyze customer data and behavior to identify trends, insights, and opportunities for business improvement. Design and execute targeted marketing campaigns and communications to boost customer retention and upselling. Collaborate closely with sales, marketing, and other departments to ensure CRM initiatives align with overall business objectives. Ensure the accuracy and completeness of customer data within the CRM system. Conduct customer surveys and gather feedback to improve customer experience and satisfaction levels. Monitor and analyze customer interactions across various channels including email, social media, and chatbots. Key Skills & Competencies Excellent communication skills clear, concise, and empathetic. Strong relationship-building and problem-solving abilities. Proficiency in CRM software and data management. Analytical mindset with the ability to interpret customer data for actionable insights. Ability to work collaboratively in a cross-functional environment. Patience and customer-centric attitude. Qualification : Graduation & Above

Job Title: Application Support Engineer Location: Kolkata Employment Type: Full-time Experience: 3+ years Salary: INR 6 - 10 LPA Notice Period: 30 Days Job Profile: Join a leading product-based MNC as an Application Support Engineer to monitor and manage functional support incidents for our production systems. You will be responsible for ensuring smooth operations, handling user queries, coordinating with development teams, and supporting release management. Key Responsibilities: Monitor and manage all functional support incidents, requests, and queries addressed to the Global Support Team in production Track alert emails and take timely action Follow defined process flows for incident and request management Handle user code registration requests and data provision tasks Perform primary analysis to respond to user queries and provide root cause analysis Liaise directly with users, development teams, and other stakeholders to resolve issues or gather information Coordinate release management activities, including tracking releases and data patches Send notifications to users regarding application restrictions during updates, maintenance, or program releases Maintain daily log sheets and ensure smooth shift hand-overs Document standard operating procedures and provide support during UAT and training sessions Adhere to process timelines and quality standards consistently Acquire and maintain knowledge of the international shipping industry and MOL-IT software applications, standards, and guidelines Perform additional tasks as assigned by superiors Preferred Skills & Qualifications: Bachelor s degree in Information Technology, Computer Science, or related field Minimum 3+ years of experience in functional application support Strong exposure to SQL and database query handling Excellent analytical and problem-solving skills Effective communication and coordination abilities Ability to work under pressure and manage multiple tasks simultaneously Qualification : Bachelors degree in Information Technology, Computer Science, or related field

Job Overview: Senior Automation Test Engineer As a Senior Automation Test Engineer, you will play a key role in ensuring the quality, reliability, and performance of our software products. You will be responsible for designing, developing, and executing automated test scripts using industry-standard tools to ensure our products meet the highest standards of quality. This role requires close collaboration with developers, product managers, and other QA engineers to identify test requirements, create test plans, and implement automated tests. Your contributions will drive continuous improvement, efficiency, and innovation in our testing processes. Key Responsibilities: Automation Frameworks & Script Development: Design, develop, and maintain robust, scalable, and high-quality test automation frameworks and scripts using tools like Selenium, Appium, TestNG, JUnit, Python, Java, etc. Test Strategy & Planning: Collaborate with product and development teams to define test strategies, develop comprehensive test plans, and create test cases tailored for automated testing. CI/CD Integration: Execute automated test scripts as part of the CI/CD pipeline, analyze test results, and generate detailed defect reports. Communicate findings and metrics to stakeholders. Process Optimization: Identify opportunities for optimizing testing processes and advocate for the automation of tests. Implement best practices in test automation and quality assurance. Cross-Functional Collaboration: Ensure automation tests align with the overall development process by working closely with developers, product managers, and other teams. Assist in resolving complex technical issues. Mentorship & Guidance: Provide leadership and guidance to junior QA engineers and test automation engineers, fostering a culture of continuous learning and improvement within the team. Tool Integration & Evaluation: Evaluate, recommend, and integrate new tools and technologies into the test automation framework to continuously enhance testing capabilities. Documentation: Maintain thorough and detailed documentation of automated test scripts, test data, and results for transparency and traceability. Qualifications: Experience: 5+ years of experience in software testing and automation. Proven experience with test automation tools such as Selenium, Appium, Cypress, etc. Hands-on experience with scripting languages like Python, Java, or JavaScript. Experience with CI/CD tools like Jenkins, Git, Docker, etc. Strong understanding of software development lifecycle (SDLC) and software testing lifecycle (STLC). Skills: Proficient in designing and implementing automation frameworks from scratch. Strong analytical and problem-solving skills with attention to detail. Excellent communication skills, both verbal and written. Familiarity with Agile/Scrum methodologies. Experience with performance testing and security testing is a plus. Education: Bachelor s degree in Computer Science, Engineering, or a related field. Advanced degrees are a plus. Certifications: ISTQB certification or similar certification in software testing is desirable. What We Offer: Competitive salary and benefits package. Opportunities for growth and professional development. Collaborative and innovative work environment. Exposure to new tools, technologies, and cutting-edge practices in test automation. Qualification : Bachelors degree in Computer Science, Engineering, or a related field.

Account Director About the Role: The Account Director at PromotEdge is a crucial leadership role responsible for strategic planning, oversight, and growth of existing client relationships. Leading the account management team, the Account Director builds and maintains strong client partnerships, ensuring timely delivery of objectives and driving measurable results. Responsibilities: Develop and execute strategic account plans. Lead and mentor the account management team. Build and maintain strong client relationships. Ensure timely delivery of client objectives. Drive client results and growth. Develop and execute marketing strategies. Oversee account planning and social media calendar creation. Analyze monthly reports and derive actionable insights. Manage projects effectively. Understand and articulate client goals. Maintain a basic understanding of design and motion software. Demonstrate a deep understanding of digital and traditional marketing, content production, and platform strategies. Qualifications: At least 5 years of experience in a digital-first agency. Skills Required: Strategic thinking and planning. Leadership and team management. Client relationship management. Marketing strategy development and execution. Team guidance and mentorship. Excellent communication, interpersonal, and presentation skills. Account planning expertise. Social media calendar creation. Report analysis and interpretation. Project management skills. Ability to understand and articulate client goals. Basic understanding of design and motion software. Deep understanding of digital and traditional marketing, content production, and platforms.

Job Title: Technical Business Analyst Location: Kolkata Job Description: We re looking for a Technical Business Analyst to join our team in Kolkata! This position involves writing proposals for client projects. The ideal candidate should have a Bachelor s degree in a relevant field and at least 2 years of prior experience in a similar role. Roles & Responsibilities: Must be technology savvy. Ability to act with integrity and appropriately respect and handle confidential information. Excellent English, communication, and interpersonal skills. A highly motivated individual who brings energy and has a great work ethic. Requirements: Minimum 2 years of industry experience. Bachelor's degree in a business-related field. Tech industry experience is a must. Experience with building proposals. Proficiency in Microsoft Office. Effective presentation skills. Understanding of budgeting. Familiarity with business-to-business relationships. Ability to accurately define project scope. Ability to create a detailed project analysis, outlining problems, opportunities, and solutions for a client. Experience with writing Agile user stories for eCommerce projects is a plus. What We Offer You: Flexible Working Competitive Compensation Insurance Benefits Training & Mentoring Frequent Celebrations Home Office Allowance Paid Leave Benefits Retirement Benefits Partial Course Funding Team Building Activities Qualification : Bachelor's Degree in a business related field.