Reporting Tools Jobs in Hyderabad

Position Title: Power BI Developer Location: Hyderabad Department: Data & Analytics Experience Required: 3 7 Years Employment Type: Full-Time Company: GSPANN Technologies Job Description: GSPANN is looking for experienced and motivated Power BI Developers to join our growing Data Platform team in Hyderabad. This role is ideal for professionals who thrive in a fast-paced environment and are passionate about delivering actionable insights through data visualization and business intelligence tools. Roles and Responsibilities: Design, develop, and maintain interactive Power BI reports, dashboards, and KPI scorecards. Gather and integrate data from various sources such as SQL Server, Oracle, APIs, and cloud-based systems. Implement row-level security, user access control, and data governance protocols in Power BI. Translate complex business requirements into technical solutions and visual stories. Perform data modeling, transformations, and calculations using DAX and Power Query (M). Optimize report performance and data refresh schedules. Collaborate with business stakeholders to capture requirements and deliver insights in a timely fashion. Publish and schedule reports and dashboards for automated distribution. Work with Azure services like Data Lake, Data Factory, and Power Apps (preferred but not mandatory). Skills and Experience: Proven experience (3+ years) with Power BI Desktop and Power BI Service. Strong expertise in DAX (Data Analysis Expressions) and M (Power Query). Solid foundation in Data Warehousing, ETL, and Business Intelligence concepts. Familiarity with SQL, Oracle, and other relational databases. Working knowledge of Azure (Data Factory, Data Lake, Power Apps) is a plus. Ability to interpret business requirements and translate them into technical specifications. Good understanding of Power BI workspace management, dataset refresh, and deployment pipelines. Experience in handling large and complex datasets for enterprise-level reporting. Nice to Have: Knowledge of other BI tools like Tableau or Qlik. Experience with Agile/Scrum methodologies. Exposure to CI/CD for BI deployments. Join a rapidly growing organization at the forefront of digital transformation. Work with top-tier clients across industries. Collaborate with a global team of experts in data and analytics. Accelerate your career growth with continuous learning and mentorship.

Oracle Database Administrator Location: Hyderabad, IN Employment Type: Full-Time Role Overview We are looking for a skilled Oracle Database Administrator (DBA) to join our IT team. The ideal candidate will be responsible for maintaining the performance, integrity, and security of our Oracle databases to ensure continuous availability and reliability. This role involves proactive monitoring, troubleshooting, and collaboration with various teams to support business-critical applications. Key Responsibilities Database Management: Install, configure, upgrade, and patch Oracle database software and related tools. Create and manage database instances, storage, schemas, and database objects. Implement and maintain robust backup and recovery strategies using tools like RMAN. Performance Optimization: Monitor and optimize database performance through tuning, indexing, and query optimization. Analyze and resolve bottlenecks and performance issues. Manage clustering, replication, Data Guard, and load balancing configurations to ensure high availability. Troubleshooting and Support: Provide technical support and timely resolution of database issues. Collaborate with developers and IT teams to resolve complex problems affecting database performance or availability. Security and Compliance: Implement database security policies including access controls, encryption, and auditing. Ensure compliance with organizational and industry security standards through regular audits and assessments. Data Integrity and Management: Maintain data integrity and consistency through sound database design and maintenance. Oversee data archiving, purging, and retention policies to meet business and regulatory needs. Support data migration and integration initiatives. Documentation and Reporting: Document database configurations, maintenance procedures, and policies. Prepare reports on database performance, capacity, incidents, and trends. Capacity Planning: Monitor and analyze database capacity and utilization to plan for future growth. Develop capacity planning strategies and execute upgrades as required. Automation and Scripting: Develop and maintain scripts to automate routine database maintenance, backups, and monitoring tasks. Implement automation tools to improve operational efficiency. Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or related field, or equivalent experience. Experience: Proven experience as an Oracle Database Administrator or similar role. Hands-on expertise with Oracle Database, RMAN, ASM, Data Guard, and related technologies. Skills: Strong knowledge of database architecture, normalization, indexing, and transaction management. Proficiency in SQL and PL/SQL programming. Experience in performance tuning, query optimization, and troubleshooting. Familiarity with database security best practices and tools. Competent with database monitoring and management tools. Excellent problem-solving, analytical, and communication skills. Certifications: Oracle Certified Professional (OCP) or Oracle Certified Expert (OCE) certifications are highly desirable. Qualification : Bachelors degree in Computer Science, Information Technology, or related field, or equivalent experience.

Server Administrator Location: Hyderabad, IN Employment Type: Full-Time About ZL Tech ZL Technologies is a dynamic company delivering archiving and data management software solutions to a broad range of Fortune 500 clients. Our award-winning products address critical business needs such as e-discovery, compliance, records management, storage optimization, and data analytics. While competing with large-scale solutions, we maintain a personalized, collaborative, and innovative work environment that fosters growth and creativity. Role Overview We are seeking an experienced Server Administrator to manage, maintain, and optimize our Windows Server infrastructure. This role will focus on ensuring server availability, security, and performance while supporting the Active Directory ecosystem and related network services. Key Responsibilities Server Management: Install, configure, and maintain Windows Server OS and hardware. Manage core server roles including Active Directory, DNS, DHCP, and File Services. Monitor server health and ensure high availability and reliability. Active Directory Administration: Design and manage Active Directory forests, domains, and organizational units (OUs). Administer user accounts, groups, permissions, and Group Policies. Perform regular AD health checks and maintenance. Domain Controllers & DNS: Install, configure, and maintain Domain Controllers and DNS services. Manage DNS zones and records, ensuring reliable name resolution internally and externally. Security & Compliance: Enforce server and network security policies and procedures. Monitor and deploy security patches and updates. Ensure compliance with relevant industry standards and regulations. Troubleshooting & Support: Provide technical support for server and network-related issues. Collaborate with IT teams to resolve complex problems quickly to minimize downtime. Backup & Recovery: Implement backup and disaster recovery strategies for Windows Servers and Active Directory. Regularly test recovery procedures to ensure data integrity and availability. Documentation & Reporting: Maintain thorough documentation of server configurations, procedures, and policies. Prepare reports on server performance, capacity, and incidents. Automation & Scripting: Develop and maintain automation scripts for routine server tasks such as backups and monitoring. Implement tools to enhance operational efficiency through automation. Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or related discipline (or equivalent experience). Experience: Proven experience as a Windows Server Administrator or similar role. Hands-on expertise with Windows Server OS, Active Directory, Domain Controllers, and DNS management. Skills: Strong understanding of TCP/IP, DNS, DHCP, VPN, and networking fundamentals. Proficiency in server installation, configuration, troubleshooting, and maintenance. Experience with Group Policy administration and security best practices. Familiarity with server monitoring and management tools. Excellent problem-solving, analytical, and communication skills. Certifications (Preferred): Microsoft Certified: Windows Server CompTIA Server+ CompTIA Network+ ZL Tech is an Equal Opportunity Employer, committed to diversity and inclusion across all aspects of employment. Qualification : Bachelors degree in Computer Science, Information Technology, or related discipline (or equivalent experience).

Storage Administrator Location: Hyderabad, IN Employment Type: Full-Time About ZL Tech ZL Technologies is a nimble company with a large global footprint, providing archiving and data management software solutions to numerous Fortune 500 clients. Our award-winning products address e-discovery, compliance, records management, storage optimization, and data analytics. We combine the power of large-scale enterprise solutions with a personalized, innovative approach to information governance and employee growth. Role Overview We are seeking a skilled Storage Administrator to manage, maintain, and optimize our storage infrastructure, with a primary focus on Dell Isilon and Dell Unity systems. The ideal candidate will ensure storage systems deliver high performance, availability, and security to support business operations effectively. Key Responsibilities Storage Management: Design, deploy, and maintain Dell Isilon and Dell Unity storage arrays. Monitor system performance, capacity, and security regularly. Perform backups and data replication to safeguard data integrity and availability. Conduct routine maintenance, firmware upgrades, and system updates. Performance Optimization: Analyze storage system performance and implement tuning strategies. Manage storage tiering for optimal efficiency and cost-effectiveness. Troubleshooting & Support: Provide Level 2/3 support for storage-related incidents. Diagnose and resolve storage hardware, connectivity, and performance issues. Collaborate with IT teams for cross-functional issue resolution. Capacity Planning: Track storage utilization and forecast future capacity needs. Generate capacity planning reports to guide procurement and upgrades. Security & Compliance: Implement and enforce storage security policies and standards. Ensure compliance with relevant industry regulations and best practices. Documentation & Reporting: Maintain accurate documentation on storage configurations, procedures, and policies. Produce regular reports on storage health, performance, and incidents. Vendor Management: Interface with Dell and other vendors for technical support, maintenance, and procurement. Evaluate and recommend new storage technologies and solutions. Qualifications Education: Bachelor s degree in Computer Science, Information Technology, or a related field (or equivalent experience). Experience: Proven experience as a Storage Administrator or similar role. Hands-on experience with SAN and NAS environments. Skills: Strong knowledge of storage technologies, including RAID, deduplication, thin provisioning. Proficiency in configuring and managing Dell storage arrays. Experience with data protection technologies such as snapshots, replication, and backup/recovery. Familiarity with storage management tools and software ecosystems. Excellent troubleshooting and problem-solving skills. Strong communication and collaboration abilities. Certifications (Preferred): Dell EMC Proven Professional or equivalent certifications. Equal Opportunity ZL Tech is an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, color, sex, age, national origin, religion, sexual orientation, gender identity or expression, veteran status, disability, or any other protected classification. Qualification : Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent experience).

Position: Head of Operations Location: Hyderabad, India Experience: 7-10 years | Full-Time Company Overview: Our vision is to be the leading EdTech company catalyzing the transformation of engineering colleges in India. We envision a future where every engineering student gains access to holistic, industry-relevant education that enhances their skills and employability. Through innovation, we empower students by bridging the gap between academia and industry, shaping the next generation of highly skilled professionals who will contribute significantly to national development. About byteXL: byteXL is revolutionizing engineering education in India and beyond. We partner with colleges to deliver industry-aligned training programs, personalized learning pathways, and real-time analytics aimed at boosting student employability. As byteXL grows, the operations function remains central to driving our success. This is a high-impact opportunity to lead and shape that growth. Role Overview: You will own end-to-end operational strategy, driving efficiency and alignment across product, sales, delivery, and finance teams. You will manage relationships with colleges and institutional stakeholders, ensuring internal execution meets customer expectations and supports business objectives. Key Responsibilities: Lead and own the operations function, including strategy, execution, and delivery across departments. Build, mentor, and lead a high-performing operations team that thrives on ownership, learning, and results. Represent byteXL in client-facing interactions with college leadership such as TPOs, HODs, and Deans. Identify and implement operational improvements using data-driven insights and stakeholder feedback. Develop and enforce SOPs for delivery, reporting, invoicing, and student engagement workflows. Design and maintain performance dashboards that provide clear visibility into operational metrics (weekly, monthly, quarterly). Collaborate with finance and account managers to ensure timely invoicing and collections. Provide internal teams with actionable data insights from student engagement and program usage. Foster cross-functional collaboration to remove barriers and promote alignment across product, delivery, sales, and leadership. Anticipate risks and proactively resolve operational issues to maintain business continuity and customer satisfaction. Participate in leadership meetings, contributing to strategic planning and decision-making. Qualifications: 7-10 years of operations experience, preferably in EdTech, SaaS, or B2B services. Proven leadership capabilities with a track record of building and scaling effective teams. Experience working closely with clients, particularly large institutions or B2B accounts. Strong analytical skills and proficiency with data, reporting tools, and dashboards. Familiarity with accounting processes such as invoicing and collections. Excellent verbal and written communication skills for managing diverse internal and external stakeholders. High ownership mentality, bias for action, and ability to thrive in fast-evolving environments. Preferred / Bonus Skills: Experience building an operations function from the ground up. Prior work with engineering colleges or in the education sector. Hands-on knowledge of CRM, ERP systems, or data visualization tools such as Power BI or Tableau.

Position: Program Director Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by connecting front-line workers, back-office teams, and assets via a patented, code-free platform integrated with SAP and IBM Maximo. Our mobile solutions digitize complex, paper-based maintenance, operations, and supply chain processes, empowering leading global brands like Shell, UNICEF, and Reckitt Benckiser to improve asset uptime, productivity, and safety. Backed by Tiger Global and Vista Equity Partners, we aim to empower 350 million industrial workers worldwide with innovative connected worker experiences. Role Overview: We are seeking a Program Director to lead our Center of Excellence (COE) based in Hyderabad. Reporting to the VP of Professional Services, you will oversee the on-time delivery of a portfolio of projects managed by multiple Project Managers, establish and evolve PMO processes, manage project financials, and mentor project teams. You will also manage key customer relationships, support pre-sales activities, and serve as the escalation point for project risks and issues, ensuring exceptional customer satisfaction throughout implementation. Key Responsibilities: Program Leadership Provide thought leadership and strategic guidance to customer executives and implementation teams. Lead multiple projects across customers, ensuring governance, methodology, and best practices are followed. Establish and evolve COE processes, implementation methodologies, and governance models. Communicate portfolio status and risks to senior leadership. Support scoping, estimation, and proposal/SOW creation in collaboration with sales teams. Program Management Manage resource allocation and staffing based on customer needs. Build and maintain strong customer relationships and stakeholder engagement. Ensure SLA/KPI compliance and customer satisfaction across projects. Manage portfolio financials, including P&L oversight and budget adherence. Support recruitment and hiring of Project Managers. Project Management Oversight Enforce adherence to delivery methodologies and best practices across projects. Oversee project delivery quality, timelines, and budget compliance. Guide Project Managers in risk, issue resolution, and RAID management. Resolve escalated issues, manage team dynamics, and mentor delivery teams. What You Bring: Required Qualifications: 5+ years in program director or senior management roles. Deep knowledge of project/program management frameworks (Waterfall, Agile). Strong expertise in performance metrics, data analysis, budgeting, and reporting. Proficiency with MS Office and program management tools (Smartsheet, MS Project, Basecamp, etc.). Excellent organizational, leadership, and communication skills. Strategic business acumen and executive presence. Proven experience managing large SAP or SaaS implementation programs (EAM, PM, MM, WM, EWM). Skilled at prioritization, planning, and delivering complex projects. Preferred Qualifications: Bachelor s or Master s degree in management or relevant field. Experience with Big 5 consulting firms as associate partner/partner. Familiarity with JIRA project management, reporting, and dashboards. Industry knowledge in Mining, Utilities, Chemicals, Oil & Gas. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to lead impactful projects with global brands. Competitive salary and comprehensive benefits including family medical insurance and parental leave. Generous vacation and paid time off. Bi-annual performance reviews aligned with OKRs. Continuous learning through extensive e-learning resources. Participation in diverse interest groups and team activities. Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion, providing equal consideration regardless of protected status under applicable laws. Qualification : Bachelors or Masters degree in management or relevant field.

Job Title: Data Governance Lead Job Location: Hyderabad Job Description As a Data Governance Lead at Kanerika, you will be responsible for defining, leading, and operationalizing the data governance framework, ensuring enterprise-wide alignment and regulatory compliance. Key Responsibilities: Governance Strategy & Stakeholder Alignment Develop and maintain enterprise data governance strategies, policies, and standards. Align governance with business goals: compliance, analytics, and decision-making. Collaborate across business, IT, legal, and compliance teams for role alignment. Drive governance training, awareness, and change management programs. Microsoft Purview Administration & Implementation Manage Microsoft Purview accounts, collections, and RBAC aligned to org structure. Optimize Purview setup for large-scale environments (50TB+). Integrate with Azure Data Lake, Synapse, SQL DB, Power BI, Snowflake. Schedule scans, set classification jobs, and maintain collection hierarchies. Metadata & Lineage Management Design metadata repositories and maintain business glossaries and data dictionaries. Implement ingestion workflows via ADF, REST APIs, PowerShell, Azure Functions. Ensure lineage mapping (ADF Synapse Power BI) and impact analysis. Data Classification & Security Governance Define classification rules and sensitivity labels (PII, PCI, PHI). Integrate with MIP, DLP, Insider Risk Management, and Compliance Manager. Enforce records management, lifecycle policies, and information barriers. Data Quality & Policy Management Define KPIs and dashboards to monitor data quality across domains. Collaborate on rule design, remediation workflows, and exception handling. Ensure policy compliance (GDPR, HIPAA, CCPA, etc.) and risk management. Business Glossary & Stewardship Maintain business glossary with domain owners and stewards in Purview. Enforce approval workflows, standard naming, and steward responsibilities. Conduct metadata audits for glossary and asset documentation quality. Automation & Integration Automate governance processes using PowerShell, Azure Functions, Logic Apps. Create pipelines for ingestion, lineage, glossary updates, tagging. Integrate with Power BI, Azure Monitor, Synapse Link, Collibra, BigID, etc. Monitoring, Auditing & Compliance Set up dashboards for audit logs, compliance reporting, metadata coverage. Oversee data lifecycle management across its phases. Support internal and external audit readiness with proper documentation. Requirements 7+ years of experience in data governance and data management. Proficient in Microsoft Purview and Informatica data governance tools. Strong in metadata management, lineage mapping, classification, and security. Experience with ADF, REST APIs, Talend, dbt, and automation via Azure tools. Knowledge of GDPR, CCPA, HIPAA, SOX and related compliance needs. Skilled in bridging technical governance with business and compliance goals. Benefits Employee Benefits Culture: Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a collaborative and interactive work environment. Flexible Working Hours: Allows employees to have flexibility in their work schedules. Employee Referral Bonus: Rewards employees for referring qualified candidates. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback. Inclusivity and Diversity: Hiring practices that promote diversity: Ensures a diverse and inclusive workforce. Mandatory POSH training: Promotes a safe and respectful work environment. Health Insurance and Wellness Benefits: GMC and Term Insurance: Offers medical coverage and financial protection. Health Insurance: Provides coverage for medical expenses. Disability Insurance: Offers financial support in case of disability. Child Care & Parental Leave Benefits: Company-sponsored family events: Creates opportunities for employees and their families to bond. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child. Family Medical Leave: Offers leave for employees to take care of family members' medical needs. Perks and Time-Off Benefits: Company-sponsored outings: Organizes recreational activities for employees. Gratuity: Provides a monetary benefit as a token of appreciation. Provident Fund: Helps employees save for retirement. Generous PTO: Offers more than the industry standard for paid time off. Paid sick days: Allows employees to take paid time off when they are unwell. Paid holidays: Gives employees paid time off for designated holidays. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one. Professional Development Benefits: L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development. Mentorship Program: Offers guidance and support from experienced professionals. Job Training: Provides training to enhance job-related skills. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

Job Title: Data Governance Architect Job Location: Hyderabad Job Description As a Data Governance Architect at Kanerika, you will play a pivotal role in shaping and executing the enterprise data governance strategy. Your responsibilities include: What You Will Do: Strategy, Framework, and Governance Operating Model Develop and maintain enterprise-wide data governance strategies, standards, and policies. Align governance practices with business goals like regulatory compliance and analytics readiness. Define roles and responsibilities within the governance operating model. Drive governance maturity assessments and lead change management initiatives. Stakeholder Alignment & Organizational Enablement Collaborate across IT, legal, business, and compliance teams to align governance priorities. Define stewardship models and create enablement, training, and communication programs. Conduct onboarding sessions and workshops to promote governance awareness. Architecture Design for Data Governance Platforms Design scalable and modular data governance architecture. Evaluate tools like Microsoft Purview, Collibra, Alation, BigID, Informatica. Ensure integration with metadata, privacy, quality, and policy systems. Microsoft Purview Solution Architecture Lead end-to-end implementation and management of Microsoft Purview. Configure RBAC, collections, metadata scanning, business glossary, and classification rules. Implement sensitivity labels, insider risk controls, retention, data map, and audit dashboards. Metadata, Lineage & Glossary Management Architect metadata repositories and ingestion workflows. Ensure end-to-end lineage (ADF Synapse Power BI). Define governance over business glossary and approval workflows. Data Classification, Access & Policy Management Define and enforce rules for data classification, access, retention, and sharing. Align with GDPR, HIPAA, CCPA, SOX regulations. Use Microsoft Purview and MIP for policy enforcement automation. Data Quality Governance Define KPIs, validation rules, and remediation workflows for enterprise data quality. Design scalable quality frameworks integrated into data pipelines. Compliance, Risk, and Audit Oversight Identify risks and define standards for compliance reporting and audits. Configure usage analytics, alerts, and dashboards for policy enforcement. Automation & Integration Automate governance processes using PowerShell, Azure Functions, Logic Apps, REST APIs. Integrate governance tools with Azure Monitor, Synapse Link, Power BI, and third-party platforms. Requirements 15+ years in data governance and management. Expertise in Microsoft Purview, Informatica, and related platforms. Experience leading end-to-end governance initiatives. Strong understanding of metadata, lineage, policy management, and compliance regulations. Hands-on skills in Azure Data Factory, REST APIs, PowerShell, and governance architecture. Familiar with Agile methodologies and stakeholder communication. Benefits Employee Benefits Culture: Open Door Policy: Encourages open communication and accessibility to management. Open Office Floor Plan: Fosters a collaborative and interactive work environment. Flexible Working Hours: Allows employees to have flexibility in their work schedules. Employee Referral Bonus: Rewards employees for referring qualified candidates. Appraisal Process Twice a Year: Provides regular performance evaluations and feedback. Inclusivity and Diversity: Hiring practices that promote diversity: Ensures a diverse and inclusive workforce. Mandatory POSH training: Promotes a safe and respectful work environment. Health Insurance and Wellness Benefits: GMC and Term Insurance: Offers medical coverage and financial protection. Health Insurance: Provides coverage for medical expenses. Disability Insurance: Offers financial support in case of disability. Child Care & Parental Leave Benefits: Company-sponsored family events: Creates opportunities for employees and their families to bond. Generous Parental Leave: Allows parents to take time off after the birth or adoption of a child. Family Medical Leave: Offers leave for employees to take care of family members' medical needs. Perks and Time-Off Benefits: Company-sponsored outings: Organizes recreational activities for employees. Gratuity: Provides a monetary benefit as a token of appreciation. Provident Fund: Helps employees save for retirement. Generous PTO: Offers more than the industry standard for paid time off. Paid sick days: Allows employees to take paid time off when they are unwell. Paid holidays: Gives employees paid time off for designated holidays. Bereavement Leave: Provides time off for employees to grieve the loss of a loved one. Professional Development Benefits: L&D with FLEX- Enterprise Learning Repository: Provides access to a learning repository for professional development. Mentorship Program: Offers guidance and support from experienced professionals. Job Training: Provides training to enhance job-related skills. Professional Certification Reimbursements: Assists employees in obtaining professional certifications.

Associate Finance Location: Hitec City, Hyderabad, Telangana Experience: 3 to 6 Years Employment Type: Full-time About the Role We are seeking a detail-oriented and proactive Associate Finance and Accounts to join our finance team. The ideal candidate will play a key role in managing day-to-day accounting operations, ensuring accuracy, compliance with Indian accounting standards, and timely financial reporting. This role requires hands-on experience in bookkeeping, reconciliation, vendor payments, and MIS reporting. Key Responsibilities Accounts Management: Record and maintain accurate financial transactions in the accounting system. Perform regular reconciliations of bank and credit card accounts. Manage accounts payable and receivable, ensuring timely payments and collections. Communicate effectively with vendors and clients on financial matters. Assist in payroll processing and related tasks. Ensure compliance with accounting principles and company policies. Prepare monthly reconciliation and MIS reports. Finance Operations: Process weekly vendor and payroll payments. Manage timely repayment of EMI loans and credit card bills. Prepare and maintain Monthly Bank Reconciliation Statements (BRS). Oversee all net banking operations. Track credit card payments and related bill collections. Manage petty cash effectively. Experience & Skills Minimum Requirements: Strong knowledge of Banking & Finance, Indian Accounting Standards, and Indian Tax Laws. Excellent communication skills (both written and verbal) and strong relationship-building abilities. Proficient in Zoho accounting software and Microsoft Office tools. Commerce Graduate. 3 to 6 years of relevant finance/accounts experience. Preferred: Immediate availability for joining. Prior experience in the IT or Service sector is a plus. Qualifications Bachelor s degree in Commerce or equivalent. Proven track record in handling day-to-day finance and accounting functions. Qualification : Bachelors degree in Commerce or equivalent.

Product Lead Financials Reporting Location: Hyderabad Company: Arcesium Company Overview Arcesium is a global financial technology company delivering sophisticated solutions to solve complex data-driven challenges for some of the world's most advanced financial institutions. We are committed to relentless innovation in helping our clients anticipate risks, optimize operational efficiency, and achieve transformational business outcomes. Operating at the crossroads of finance and technology, Arcesium empowers team members to take ownership, think creatively, and contribute meaningfully from day one. About the Role We are looking for a Product Lead Financials Reporting to join our Product Management Group in Hyderabad. In this role, you will lead the development and enhancement of financial reporting products used by some of the world s most sophisticated hedge funds and asset managers. You will be responsible for defining product vision and strategy, translating market needs into impactful product capabilities, and working closely with engineering and cross-functional stakeholders to build solutions that support our clients evolving regulatory, financial, and operational needs. Key Responsibilities Product Strategy & Vision Define and drive the vision, strategy, and roadmap for financial reporting products, in alignment with Arcesium s overall platform goals. Conduct market research, client interviews, and competitive analysis to identify product opportunities and trends. Build and maintain a forward-looking product roadmap grounded in user needs, technical feasibility, and business value. Execution & Delivery Collaborate with engineering teams to convert specifications into scalable, high-quality financial reporting solutions. Own feature definition, product design, and delivery through iterative releases and feedback loops. Monitor progress through test cases and validation frameworks to ensure features meet both business and technical expectations. Stakeholder Management Communicate product strategy, project plans, and progress updates with internal and external stakeholders. Collaborate with other product managers and cross-functional teams to integrate financial reporting into broader solutions. Prepare documentation such as release notes, business cases, and technical briefs. What You ll Need Experience & Expertise 6+ years of total experience with at least 2 years in product management. Deep understanding of financial reporting processes in hedge funds, asset management, or other alternative investment domains. Strong grasp of financial instruments, accounting standards, and regulatory frameworks relevant to financial reporting. Skills & Tools Advanced Excel skills and strong data analysis capability. Experience working closely with software engineers in an Agile or collaborative product development setting. Familiarity with interpreting counterparty statements and managing complex data sets. Soft Skills Excellent written and verbal communication skills. Strong critical thinking and problem-solving abilities. Confident stakeholder management and influence across technical and business teams. Detail-oriented, self-driven, and highly organized with a collaborative mindset. What Sets You Apart A healthy mix of domain expertise, strategic thinking, execution rigor, and customer empathy. Ability to thrive in a high-performance, data-driven, and fast-paced environment. Passion for delivering innovative financial technology solutions at scale. Equal Opportunity Employer Arcesium is an equal opportunity employer committed to diversity and inclusion. We welcome candidates from all backgrounds and ensure a workplace free from discrimination.

Senior Analyst Controllership, Finance Locations: Hyderabad & Bangalore Company: Arcesium Company Overview Arcesium is a global financial technology firm helping the world s most sophisticated financial institutions tackle complex, data-driven challenges. Our innovative platform, built to anticipate risks and power transformational business outcomes, continues to redefine operational excellence in the investment management industry. With a solid market foundation and strong growth trajectory, Arcesium offers an intellectually stimulating environment, where proactive ownership, collaboration, and continuous learning are core to our success. About the Role We are looking for a dynamic and detail-oriented Senior Analyst Controllership, Finance to join our growing Finance team in Hyderabad or Bangalore. This role is ideal for a qualified Chartered Accountant with strong technical acumen in accounting, taxation, regulatory compliance, and financial controls. You will be responsible for ensuring the integrity and accuracy of financial records, maintaining strong internal controls, managing key audits, and ensuring compliance with statutory and regulatory frameworks. Key Responsibilities Financial Accounting & Reporting Drive accuracy and completeness of financial statements and month-end close processes. Ensure compliance with applicable accounting standards, including Ind AS, and corporate governance requirements. Taxation & Compliance Direct Taxation: Manage TDS payments and returns, advance tax, annual income tax filings. Handle income tax assessments and departmental correspondence. Indirect Taxation: Oversee monthly GST filings and payments, annual GST returns, and GST refund applications. Respond to GST notices and regulatory queries. Other Statutory Requirements: Ensure timely filings with ROC, RBI, SEZ, STPI, and compliance with the Companies Act and corporate laws. Maintain accurate documentation for inspections and audits. Internal Controls & Process Improvement Collaborate with internal teams to assess and strengthen internal financial controls. Conduct regular process reviews and feedback sessions to implement improvements. Prepare and maintain SOPs, RCMs, and key dashboard metrics. Stakeholder & Audit Management Serve as the point of contact for all external advisors on tax and compliance matters. Coordinate and support: Statutory audits Internal audits Tax audits IFC audits Other external/regulatory audits Treasury & Payables Oversee accounts payable processes and ensure timely, error-free vendor payments. Manage treasury operations, including cash flow forecasting, banking, and forward contracts. What You ll Need Qualifications & Experience Chartered Accountant (CA) with 4 6 years of post-qualification experience. Strong technical knowledge of: Indian Accounting Standards (Ind AS) Companies Act Direct and Indirect Taxation Skills & Tools Strong analytical mindset and a problem-solving approach. Hands-on experience with Oracle ERP (preferred). Excellent communication and interpersonal skills. A proactive team player with high attention to detail. Be part of a high-performing team tackling some of the most complex financial challenges. Enjoy a culture that values intellectual curiosity, autonomy, and inclusive collaboration. Work with a firm that truly values professional development and diverse perspectives. Equal Opportunity Employer Arcesium is committed to creating an inclusive work environment. We do not discriminate on any basis and encourage candidates from all backgrounds to apply. Qualification : Chartered Accountant (CA) with 46 years of post-qualification experience.

Job Summary: Senior Operations Specialist Location: Hyderabad, India Grade Level: 09 Department: Operations Group Division: S&P Global Ratings Role Overview: As a Senior Operations Specialist, you will act as the central point of coordination for office operations, employee engagement, and executive support in S&P Global s Hyderabad Orion office. Reporting to the site leader, you will ensure operational efficiency through calendar, travel, and logistics management while also driving site-level initiatives in collaboration with global teams. Key Responsibilities: Support senior leadership by managing calendars, travel, logistics, and expenses. Lead site-level initiatives including employee engagement programs, large-scale meetings, town halls, and office communication efforts. Coordinate cross-functional projects with HR, Finance, Facilities, Security, and Procurement. Manage vendor relations, procurement workflows, seating/headcount data, and office supplies. Oversee project and operations documentation, newsletters, and internal communication. Provide a point of continuity for visiting leaders and remote team members. Identify process improvements to enhance operational efficiency and compliance. Who You Are: Education: Bachelor s degree or higher. Experience: 4+ years in administrative, operations, or office management roles preferably in IT or financial services. Skills: Strong project coordination, stakeholder management, and multitasking abilities. Excellent written and verbal communication. Proficient in Microsoft Office Suite, with experience in Excel, PowerPoint, and tools like Tableau. Familiar with project management methodologies such as Agile or SCRUM. Soft Skills: High emotional intelligence, initiative, and ability to work independently and under pressure. Comfortable working with diverse, global teams and senior stakeholders. What You ll Gain: Exposure to executive operations and high-impact initiatives within a global organization. Career development through interaction with cross-functional teams and senior leaders. A role that blends strategic thinking, operational oversight, and employee engagement. Access to best-in-class benefits and professional growth tools. About S&P Global Ratings: S&P Global Ratings is the leading provider of credit ratings, research, and sustainable finance opinions. We deliver independent insights that help businesses, governments, and institutions make decisions with clarity and confidence. As part of S&P Global, we empower global markets with data-driven intelligence. Qualification : Bachelors degree or higher.

Job Title: Senior Database Developer Location: Hyderabad / Chennai, India Experience Required: 3+ Years Open Positions: 1 Job Type: Full-Time | Permanent About the Role: We are seeking a detail-oriented and skilled Senior Database Developer to join our team in Hyderabad or Chennai. The ideal candidate will have strong expertise in database design, development, and integration with Microsoft SQL Server and proficiency across the Microsoft Business Intelligence (BI) stack. Key Responsibilities: Design, develop, and maintain robust databases and data warehouses using Microsoft SQL Server. Work extensively with the full Microsoft BI stack including SSIS (SQL Server Integration Services), SSAS (SQL Server Analysis Services), SSRS (SQL Server Reporting Services), and Power BI. Develop, optimize, and deploy complex reports and dashboards for business stakeholders. Collaborate with cross-functional teams to design scalable data solutions aligned with business goals. Use strong SQL skills to write efficient queries and manage relational database systems. Participate in solution design and data warehouse architecture. Communicate technical concepts clearly and effectively to both technical and non-technical audiences. Required Skills & Qualifications: Minimum 3 years of experience working with SQL Server databases and Microsoft BI tools. Hands-on expertise in SSIS, SSAS, SSRS, and Power BI. Strong knowledge of relational database concepts and SQL language. Experience in data warehouse and solution design. Proven ability to develop insightful reports and dashboards. Excellent verbal and written communication skills in English. Bachelor s degree or higher in Computer Science, Information Technology, or related field. Perks & Benefits: Competitive salary with performance-based interim hikes. Comprehensive corporate group medical insurance for employees. Supportive, inclusive, and employee-friendly work culture.

Business Operations Analyst IT Managed Services Location: Hyderabad, India Company Overview Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure, and services. For over 25 years, Milestone has supported enterprise clients with IT transformation, innovation, and operational agility. We specialize in solutions like Application Services, Digital Product Engineering, AI/Automation, and ServiceNow. With over 3,000 employees, Milestone continues to drive industry-leading innovation through a people-first approach and collaborative work culture. Job Overview Milestone India is seeking a talented and dynamic Business Operations Analyst to join the Business Operations team. The role involves supporting Onshore Service Delivery Executives (SDMs) and Managers globally. You will analyze data, identify business opportunities, and improve operational efficiency. This position requires excellent attention to detail and the ability to work with multiple stakeholders. How You Will Make an Impact Review Business Policies & Processes: Analyze data and business information to identify opportunities for improvement and optimize operations. Financial Performance Reporting: Generate dashboards/reports on costs vs revenue for key customers. Identify cost-saving initiatives, billing leakages, and profitability opportunities. Cross-functional Collaboration: Work closely with executive management, delivery, sales, and finance teams to achieve company goals. Timecard Administration: Ensure accurate recording and billing of hours across multiple programs. Billing Analysis: Provide billing recaps and analysis for the delivery team to take corrective actions. Template Standardization: Standardize reporting templates for CSAT, QBRs, MBRs, and other KPIs. Customer NPS Reporting: Track and follow-up on customer NPS scores and provide reporting insights. SLA/KPI Reporting: Report on project SLAs, KPIs, and CPI index to measure performance. Process Automation & Centralization: Identify opportunities to centralize mundane tasks, automate processes, and reduce human errors. Vendor Feedback: Provide periodic feedback based on data and SLAs to improve efficiency and reduce costs. Financial Data Presentation: Present financial insights to key customers and internal stakeholders. Strategic Financial Planning: Experience in finance management, operations, budgeting, cost control, and M&A. Customer Billing: Centralize and validate billing accuracy across clients and vendors. Contract Management: Track SOW/CR renewals and ensure timely amendments and follow-up with stakeholders. Resource Tracking: Ensure resources are properly billed from day-1, tracking hires, terminations, and role movements. Adhoc Project Support: Handle new projects, assess, plan, and execute with support from the Team Lead. What You Will Need to Succeed Experience: At least 5-7 years in a Business Operations Analyst role, with 7-9 years of hands-on IT experience. Self-driven: Ability to work independently with minimal supervision. Analytical Skills: Strong analytical and organizational skills to enhance business performance and improve processes. Reporting Skills: Ability to generate insightful reports and present data to management and customers. Financial Acumen: Knowledge of finance and delivery to improve profitability and reduce delivery costs. Advanced Excel Skills: Strong proficiency in Excel, PowerPoint, and reporting tools (e.g., Tableau, Workday). Collaboration: Proven ability to build positive, constructive relationships with superiors, peers, and stakeholders. Agility: Willingness to stretch and contribute as needed. Exceptional Communication: Excellent verbal and written communication skills to interface with various teams. At Milestone, we believe in providing a collaborative, inclusive environment where employees are empowered to reach their full potential. By working at Milestone, you will have the opportunity to contribute to transformational IT solutions, enhance your skill set, and work with cutting-edge technologies.

Job Opening: Social Media Manager Location: Hyderabad | Full-Time About Kore.ai Kore.ai is a globally recognized leader in the conversational AI space, helping enterprises deliver extraordinary experiences for their customers, employees, and contact center agents. Our no-code experience optimization (XO) platform and solutions are used by over 150 Fortune 2000 companies from sectors such as banking, insurance, healthcare, telecom, retail, manufacturing, and more, serving over 100M consumers and 500,000+ employees worldwide. With billions of interactions automated using AI-powered technology, we ve helped save over $500M for these companies. Our AI-first no-code platform includes solutions like SmartAssist (AI-first cloud contact center), BankAssist (AI-powered virtual assistant for retail banking), and others that optimize customer, employee, and agent experiences. Recognized by leading technology analysts like Gartner, Forrester, IDC, and others, we are a rapidly growing company and have recently secured Series C funding of $73.5M. About the Role We are looking for a strategic, data-driven, and highly creative Social Media Manager to elevate our brand presence and position social media as a key driver for brand building and lead generation. This role is for someone who lives and breathes social media, understands audience behavior, and can spark engaging conversations that drive business impact. The ideal candidate should be well-versed in social media management, content strategy, engagement tactics, analytics, and automation tools to maximize our reach and ROI. Key Responsibilities Social Media Strategy & Content Creation: Develop and execute a results-driven social media strategy aligned with lead generation and brand-building goals. Create compelling content: Craft engaging, conversation-driven content that positions us as a thought leader in B2B tech, AI, and enterprise automation. Repurpose content assets (blogs, whitepapers, reports) into various post formats like polls, carousels, and videos to maximize engagement. Community Engagement & Growth: Actively engage with audiences across LinkedIn, Twitter, YouTube, Instagram, and emerging platforms. Track conversations and join industry discussions to boost visibility. Analytics, Reporting & Optimization: Use tools like Sprout Social, Buffer, or Hootsuite for content scheduling, monitoring, and automation. Build reports to track engagement, follower growth, and lead generation. Lead Generation & Performance Tracking: Work with marketing teams to align social media with lead generation goals. Track social-driven leads, engagement-to-conversion rates, and impact on pipeline growth. Qualifications & Skills 5+ years of experience in social media management with proven success in B2B SaaS, AI, or enterprise tech. Strong storytelling and copywriting skills to craft posts that drive engagement and brand recall. Hands-on experience with social media management tools (Sprout Social, Buffer, Hootsuite, etc.). Expertise in social media analytics, reporting, and performance tracking. Knowledge of SEO, social media algorithms, and audience engagement strategies. 2+ years of experience with Figma and Canva for content creation and Asana for project management. Passion for emerging social media trends, AI-powered content strategies, and data-driven decision-making. An up-to-date portfolio of social media content, accounts, and performance metrics. Wow Factor 5+ years with Figma, with the ability to create, edit, and animate digital content. Knowledge of Adobe suite, particularly Premiere Pro and After Effects, for video editing and animation of digital ads. Experience with AI tools within apps for work, including building content bots that align with brand values. Work at the forefront of conversational AI technology, innovating for global enterprises. Join a rapidly growing company recognized by leading technology analysts in AI and automation. Be part of a passionate, diverse team driving AI innovations to enhance customer experiences worldwide. Founded in 2014 by serial entrepreneur Raj Koneru, Kore.ai is headquartered in Florida, USA, with additional offices in India, the UK, Germany, Korea, and Japan. We re a diverse team of 500+ professionals, led by seasoned leadership with a mission to push AI innovations to the next level and serve customers worldwide.

Job Description: SAP Group Reporting A "SAP Group Reporting" job description typically involves designing, implementing, and managing the SAP Group Reporting module within a company's ERP system, focusing on consolidating financial data from multiple subsidiaries to produce accurate consolidated financial statements, often requiring deep knowledge of accounting standards like IFRS, and strong skills in configuration, data mapping, and reporting within the SAP platform. Key responsibilities may include: Consolidation process management: Overseeing the entire consolidation process, including intercompany eliminations, currency translation, and minority interest calculations. Configuration and customization: Setting up the SAP Group Reporting module based on specific business requirements, including chart of accounts, data mapping, and consolidation rules. Data integration: Ensuring seamless data flow from different SAP modules (like General Ledger) into the Group Reporting system. Reporting development: Creating and maintaining customized financial reports for various stakeholders using SAP Analytics Cloud or other reporting tools. Project implementation: Leading and participating in SAP Group Reporting implementation projects, including blueprinting, configuration, testing, and go-live support. Stakeholder engagement: Collaborating with finance teams across the organization to understand their reporting needs and translate them into effective SAP Group Reporting solutions. Technical troubleshooting: Identifying and resolving issues related to data quality, consolidation logic, and reporting errors. Required skills and experience: In-depth knowledge of SAP Group Reporting: Strong understanding of the features and functionalities within the SAP Group Reporting module. Financial accounting expertise: Thorough knowledge of accounting principles, including IFRS and local GAAP. Data analysis skills: Ability to analyze large volumes of financial data and identify potential discrepancies. Project management skills: Experience leading and managing SAP Group Reporting implementation projects. Communication and collaboration skills: Ability to effectively communicate with both technical and non-technical stakeholders.

Role Overview The RevOps lead will play a central role in the company s Go-to-Market operations, collaborating closely with Sales, Marketing, and other cross-functional teams. This role focuses on optimizing workflows and delivering actionable insights through data management and reporting. Key Responsibilities Workflow and Process Improvement: Streamline workflows to improve efficiency and drive operational excellence across sales and marketing. Reporting and Dashboards: Create and maintain reports and dashboards to track key performance metrics for informed decision-making. Sales Data and Campaign Analysis: Analyse sales data and campaigns to provide actionable insights and recommendations to stakeholders. Territory Management: Oversee and optimize territory management processes for equitable distribution and efficient coverage. Marketing Operations: Oversee marketing ops functions, including email and campaign management, automation, and reporting. Operational Strategy: Develop short-term and long-term strategies to support revenue-driven programs. Ad-hoc Support: Respond to ad-hoc requests from key stakeholders, ensuring timely and accurate responses. Manage and Optimize Tech Stack: Build, configure, and maintain core RevOps technologies including Salesforce, HubSpot, and other tools. What We re Looking For: 6+ years of experience in revenue operations, sales operations, or related fields, preferably in an enterprise B2B SaaS environment. Proven experience in building and scaling revenue operations functions, especially in early-stage startups. Strong analytical skills with the ability to derive actionable insights from complex data sets. Expertise in CRM (e.g., Salesforce, HubSpot), marketing automation, and revenue operations tools. A strategic thinker with a detail-oriented approach, proactive in identifying and solving problems. Willingness to work extended hours as needed to meet business requirements and project deadlines. Strong communication skills, with the ability to effectively collaborate across all levels of the organization.

Job Description Responsibilities We have a fantastic opportunity for an experienced Data Analyst join our global Data Transformation team. This role will play a major part in the delivery of our Group Data Strategy and Data Transformation Journey by delivering, enhancing, and maintaining our IQEQ Data Platform which will drive how our data is managed and used to deliver outcomes in a host of key areas to maximise business value and growth delivering improvements for internal and external stakeholders and clients. In this role, you will drive requirements gathering and deliver appropriate solutions aligned with project goals. You will document functional designs, implement proper controls around business requests, and collaborate globally on Data Platform Data Services design initiatives. The role involves identifying and documenting system gaps and enhancements, working cross-functionally with IT teams to deliver high-quality solutions, and continuously seeking process improvements. Success requires quick adaptation to understand both client and internal stakeholder needs, ensuring efficient delivery of business requirements. Experience (what does the role do on a day-to-day basis) Experience of coding in programming languages such SQL (required), Python (required), Java and Excel VBA. Data analysis experience, database administration knowledge, data mining and manipulation. Proficient in MS Excel with a working knowledge of Excel VBA. Comfortable using APIs, SQL query writing, report development / BI tools (Crystal, SSRS, SSIS, Tableau). Experience of writing technical documentation and presenting information clearly to senior stakeholders. Knowledge of the funds industry and accounting knowledge beneficial. Working in global environment. Key behaviours we expect to see In addition to demonstrating our Group Values (Authentic, Bold, and Collaborative), the role holder will be expected to demonstrate the following: Communicates Effectively Adjusting communication style to fit the audience & message. Providing timely information to help others across the organisation. Encourages the open expression of diverse ideas and opinions Action Orientated Readily taking action on challenges without unnecessary planning and identifies new opportunities, taking ownership of them Interpersonal Savvy Relating comfortably with people across all levels, functions, cultures & geographies. Builds rapport in an open, friendly & accepting way An analytical mind, excellent problem-solving & diagnostic skills, attention to detail Qualifications Required Experience Education / professional qualifications Bachelor's degree in computer science or another technical field 8-10 years of experience in a Data Analyst capacity Background in Financial Industry preferable in the Alternative Asset management domain Experience with Investment management accounting system such as Investran, Paxus, Efront etc preferrable Background & Technical experience Knowledge of BI, Data and Analytics Knowledge of programming languages, SQL, Python, Knowledge of Excel Formulas Excellent analytical and numerical skills. Strong problem solving and conceptual thinking. Other company, product, and market knowledge Experience of working in a complex, multi-country professional services, financial services or BPO organisation with complex processing requirements Multi-country experience and demonstrates an ability to work in a multi-cultural, talented, and demanding team environment. Possess the skills and the personality to operate effectively in a very fast-paced complex global business with an in-depth knowledge of program management Excellent communication skills in both written and oral form, with staff members, customers, suppliers, and the management team with the ability to make decisions, act and get results Passion, dynamism, and drive Personal presence, integrity, and credibility Ability to solve problems either independently or by utilising other members of the team where necessary Strong analytical and troubleshooting skills. Ability to investigate and analyse information, and to draw conclusions. Ability to meet and adhere to internal and external deliverables whilst maintaining an exceptionally high standard. Languages Must be fully proficient in spoken and written English, additional European languages will be an asset Qualification : Bachelor's degree in computer science or another technical field

Consumer QA Analyst III At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. The Coinbase Customer Experience (CX) organization is on a mission to provide the most trusted and value-added Customer Support in Crypto. Our team is dedicated to eliminating customer pain points, empowering our global user base via self-service and automation, and optimizing customer support interactions to create an effortless experience. As a Consumer QA Analyst III, you will serve as a subject matter expert, quality officer, and process engineer for specific lines of business (LOB). Aligned with our mission to deliver outstanding support, you will work closely with production QA teams to ensure compliance with audit requirements, generate actionable insights, and share key findings with stakeholders. You will lead quality programs aiming to enhance metrics for your assigned LOB, embodying the philosophy that QA professionals are catalysts for improvement and innovation, not just auditors. Please note that this role is expected to report onsite in our Manila/Hyderabad office. Kindly expect to work in a US timezone per business needs. What you ll be doing (ie. job duties): Full ownership of quality program:Govern the quality management of specific lines of business assigned to you. Ensure quality deliverables are done on time based on business requirements. Analyze metric trends:Support our business operations by analyzing KPI trends and conduct root cause analysis. Surface agent and non-agent opportunities and work with different stakeholders (Workforce Management, Vendor Management, Operations, Learning & Development, Content, Compliance, etc.) by proposing a solution and executing it. Communicate quality issues: Present QA findings, insights, and recommendations persuasively to inspire positive change via business reviews and other channels with your stakeholders. Manage quality projects and deployments:Work with the QA leaders in developing quality solutions for your LOBs which will help drive metric improvement. Own dashboard management: Work with Analytics in developing and maintaining quality dashboards to monitor KPI movements. Facilitate calibration sessions: Ensure productive discussions during calibration calls with production QAs, training facilitators, and operations. Drive alignment scores above expectations. Handle disputes and escalations: Work with your stakeholders in managing audit disputes and misalignments. Clarify process grey areas and make in black and white in our agent SOPs. Prioritize critical escalations as needed and work with your stakeholders in minimizing such instances. What we look for in you (ie. job requirements): Relevant Experience:3+ years of experience in quality management in customer service operations. [For internal applicants]:Process expert with strong knowledge in complex workflows. 90%+ QA score with no captured critical error in the past 6 months, and currently not in any performance improvement plan. Mission-driven:Strong commitment to Coinbase s mission with a passion of improving customer experience. Problem solver:Excellent analytical and problem-solving skills to identify trends, patterns, and areas for improvement. Ability to translate QA data into actionable insights. Expert calibrator: Strong communications skills in facilitating discussions and handling misalignments. Ability to handle disagreements but knows when to sway to other s perspectives. Project management:Excellent project management skills in handling quality-specific projects. Reporting management: Great skills in dashboard reporting, documentation, and presentation creation. This includes proficiency in using Google Sheets, Docs, and Slides. Stakeholder management:Exceptional communication and interpersonal abilities, engaging and influencing stakeholders as needed. Organizational and time management:Excellent organizational and time management skills, able to prioritize tasks and manage competing deadlines. Nice to haves: Prior supervisory experience is a huge advantage Experience in supporting high-value customer, account management, and elevated support Basic crypto knowledge COPC or Lean Six Sigma Yellow/Green Belt certification Familiarity with change management processes Familiarity with quality management tools such as NICE/MaestroQA

Position: Digital Marketing Specialist Location: Hyderabad, Telangana Employment Type: Full-time, Permanent Industry: IT Services & Consulting Department: Marketing Role Category: Digital Marketing Job Overview: The Digital Marketing Specialist will be responsible for executing digital marketing campaigns that enhance our online presence, engage our target audience, and drive business growth. You will work closely with cross-functional teams to develop and implement effective marketing strategies across various digital channels. Responsibilities: Campaign Execution: Plan, implement, and manage digital marketing campaigns, including email marketing, social media, SEO, PPC, and content marketing. Content Creation: Develop high-quality content for various digital platforms, including websites, blogs, social media, and newsletters, ensuring alignment with brand messaging. Analytics and Reporting: Monitor and analyze campaign performance using tools like Google Analytics. Provide regular reports with insights and recommendations for improvement. Social Media Management: Manage and grow our social media presence by creating engaging content, interacting with followers, and analyzing performance metrics. SEO Optimization: Conduct keyword research and implement on-page and off-page SEO strategies to improve organic search rankings and increase website traffic. Collaboration: Work closely with the design and IT teams to create visually appealing marketing materials and ensure a seamless user experience. Market Research: Stay up-to-date with industry trends, competitor analysis, and best practices to identify opportunities for innovation and growth. Requirements: Education: Bachelor s degree in Marketing, Communications, Business, or a related field. Experience: 2-4 years of experience in digital marketing, preferably within the IT industry. Skills: Proficiency in digital marketing tools and platforms (e.g., Google Ads, Google Analytics, SEO tools, social media management tools). Strong understanding of SEO, PPC, email marketing, and social media strategies. Excellent written and verbal communication skills with a keen eye for detail. Creative thinking and problem-solving skills with the ability to generate innovative ideas. Additional Skills: Ability to work independently and collaboratively in a fast-paced environment. Familiarity with content management systems (CMS) is a plus. If you're passionate about digital marketing and want to contribute to the growth of an innovative company, apply now to join our team in Hyderabad! Qualification : Bachelors degree in Marketing, Communications, Business, or a related field.