Research Support Jobs in Cochin

Personal Assistant Kochi Location: Kochi, India Experience: 0-2 years Department: AppForms Role: Personal Assistant / Admin Wiz What you ll be doing: You ll be the right hand to the manager, making sure their day runs smooth AF. From managing calendars and meetings to handling emails and follow-ups, you keep everything on point with zero drama. Be the go-to contact for both internal teams and clients Organize the manager s calendar, appointments, and meeting agendas Keep track of action items and make sure things actually get done Take sharp meeting minutes and send out professional communications Prep reports, presentations, and briefs that impress Maintain filing systems and databases with eagle-eye attention Support project tracking to keep the product team on schedule What you bring to the table: Experience as a personal assistant, executive secretary, or office manager (even if just a little!) Mad organizational skills and the ability to juggle multiple tasks like a pro Critical thinker vibes you don t just follow, you find solutions Postgrad degree (because you love that brain workout) Stellar communication skills both written and spoken Customer service mindset you get people and keep it professional We celebrate diversity & inclusion everyone s welcome here We value work ethics and respect privacy your trust matters Growth opportunities with a supportive team Hit Apply now and let s make it happen.

Market Research Executive Location: Cochin Role Overview: As a Market Research Executive, you will focus on generating and validating high-quality leads through various online channels, contributing to building a strong sales pipeline. You will also be involved in activities that enhance lead quality and support business growth. Key Responsibilities: Generate quality leads using online tools and platforms. Validate leads against predefined quality parameters. Manage and maintain the sales pipeline. Perform miscellaneous tasks that contribute to creating valuable leads. Required Skills & Qualifications: Graduate in any discipline. Tech-savvy with strong internet research skills. Comfortable using social media platforms, apps, and MS Office. Self-motivated and enthusiastic about working in an entrepreneurial environment. Qualification : Graduate in any discipline.

Business Development Executive (Female Candidates Only) Experience: 0 years (Freshers) Job Location: Cochin Job Type: Permanent, Full-time Qualification: Full-time MBA (Freshers) Preferred: Immediate Joiners Job Overview We are looking for an energetic and ambitious Business Development Executive to join our team in Cochin. This is an excellent opportunity for MBA freshers who are passionate about sales and eager to begin a rewarding career in a fast-paced, growth-oriented environment. This role is exclusively open to female candidates. Key Responsibilities Identify and source new business opportunities through outbound emails, research, and other lead-generation methods. Research target accounts, identify key decision-makers, and initiate contact to generate interest. Follow up with potential clients to build relationships and convert leads. Collaborate with team members to support sales initiatives and drive business growth. Consistently work to achieve assigned sales targets and contribute to the overall performance of the business development team. Skills and Qualifications MBA graduate (Full-time) Freshers welcome to apply. Excellent verbal and written communication skills in English. Strong interpersonal skills with a positive attitude and professional demeanor. Ability to work effectively as part of a team and independently when required. Highly reliable, punctual, and committed to personal and professional growth. Proactive and self-motivated with a desire to learn and take initiative. Join a collaborative and supportive work environment where your enthusiasm and ideas are valued. This is your chance to gain hands-on experience in sales, work alongside experienced professionals, and build a strong foundation for your career in business development. Note: This position is open to female candidates only, and preference will be given to those who can join immediately.

Digital Marketing Executive Location: Cochin Experience: 2-3 Years Employment Type: Full-time About Fingent At Fingent, we are driven by the belief that the technology we build touches lives around us, making a meaningful difference. We nurture thought leaders and encourage them to be the seeds of change through smart software development and consulting services, ultimately creating a smarter and better future. Our culture of openness, honesty, and trust fosters an environment of growth and learning. At Fingent, we value a desire to excel, support peers, and most importantly, being a good human being. Role Overview We are looking for a Digital Marketing Executive who is passionate about online marketing, capable of driving campaigns across various platforms to enhance brand visibility and drive customer engagement. If you have experience in digital marketing strategies, SEO, SEM, PPC, social media, and email marketing, this is the perfect role for you. Roles & Responsibilities Digital Marketing Strategy: Assist the team in the development of overall digital marketing strategies to support business objectives. PPC Campaign Management: Manage and optimize PPC campaigns across various platforms such as Google Ads, Facebook Ads, and LinkedIn Ads. SEO & Keyword Research: Conduct thorough keyword research and implement on-page optimization strategies to improve website rankings and drive organic traffic. Email Marketing: Develop and execute email marketing campaigns, including A/B testing for improved engagement and conversion. Analytics & Reporting: Analyze campaign performance through web analytics tools like Google Analytics and Search Console, and present weekly, monthly, and quarterly reports to stakeholders. Market & Competitor Research: Research market trends, understand the brand s target audience, analyze competitors, and optimize the customer journey to drive engagement and conversions. Skills & Qualifications Experience: Minimum 2+ years of experience in digital marketing, with a strong focus on SEO, SEM, PPC, Google Ads, email marketing, and social media. Web Analytics Tools: Proficient in Google Analytics and Google Search Console. Communication & Presentation: Excellent communication, presentation, and interpersonal skills to collaborate effectively with internal teams and stakeholders. PPC Expertise: Strong knowledge and hands-on experience with PPC platforms like Google Ads, Facebook Ads, and LinkedIn Ads. SEO & SEM: Understanding of SEO practices, keyword research, and on-page optimization to improve website traffic and search rankings. Email Marketing: Experience in creating and managing email marketing campaigns with an understanding of A/B testing. At Fingent, you ll join a forward-thinking, collaborative team where you ll have the opportunity to grow your skills and contribute to impactful marketing campaigns. We value continuous learning and encourage our team members to push boundaries, explore new ideas, and make a difference. You ll also be a part of a company culture that values transparency, mutual support, and personal growth.

Job Title: HR Intern Location: Cochin, India Internship Duration: 6 months Position Overview: We are seeking a motivated and detail-oriented HR Intern to join our dynamic team for a 6-month internship at our office located in Infopark Campus, Kochi, Kerala. As an HR Intern, you will play a crucial role in sourcing and recruiting top talent to meet the needs of our clients. This internship provides an excellent opportunity for individuals eager to gain hands-on experience in HR and recruitment within the IT industry. Key Responsibilities: As an HR Intern, you will be involved in various aspects of the HR and recruitment processes: Talent Sourcing: Utilize various sourcing methods (job boards, social media, networking, etc.) to identify and attract qualified candidates for positions such as developers, cloud experts, DevOps engineers, ERP consultants, and other technology roles. Profile Screening: Review resumes and applications to assess candidate qualifications, experience, and suitability for specific roles. Candidate Outreach: Conduct initial outreach to potential candidates, gauge interest, and assess fit for open positions. Interview Coordination: Schedule and coordinate interviews between candidates and hiring managers, ensuring a smooth and efficient process. Profile Submission: Prepare and submit detailed candidate profiles to clients, showcasing their skills, experience, and fit for the roles. Database Management: Maintain and update the candidate database with accurate and up-to-date information to support recruitment efforts. Market Research: Stay informed about industry trends and developments to effectively identify and engage top talent. Administrative Support: Assist with various administrative tasks related to recruitment and HR functions as needed. HR and Payroll Process Learning: Gain hands-on experience in HR and payroll processes, learning about the systems and procedures involved in managing employee compensation and benefits. Recruitment and HR Payroll System: Develop skills in using recruitment and HR payroll systems to streamline and enhance HR operations. Qualifications: Currently pursuing a degree in Human Resources, Business Administration, or a related field. Strong interest in HR and recruitment, particularly within the IT industry. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Detail-oriented with strong organizational and multitasking abilities. Proficiency in MS Office (Word, Excel, PowerPoint) is a plus. What We Offer: Hands-on experience in HR and recruitment within a leading IT consulting firm. Mentorship and guidance from experienced professionals in the HR and recruitment field. Opportunity to learn about various technology roles and industry trends. In-depth exposure to HR and payroll processes. Training and experience in using recruitment and HR payroll systems. Collaborative and supportive work environment. Potential for future career opportunities within the company upon successful completion of the internship. This internship is an excellent stepping stone for anyone looking to build a career in HR, with a focus on recruitment and payroll systems. Don't miss the opportunity to enhance your skills in a professional, fast-paced, and collaborative environment. Apply now! Qualification : Currently pursuing a degree in Human Resources, Business Administration, or a related field.

Software Engineer Python (AI) Work from Office in Kochi Location: Kochi, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 2 to 4 years Job Overview We are looking for a highly skilled Software Engineer (Python, AI) to join our team. In this role, you will focus on developing and optimizing large language models (LLMs), working closely with cross-functional teams to build cutting-edge AI solutions. This is an exciting opportunity for individuals passionate about Natural Language Processing (NLP), machine learning (ML), and AI-driven innovation. Key Responsibilities Model Development: Assist in the training, fine-tuning, and evaluation of large language models (LLMs) for specific AI applications. Data Preparation: Support the collection, preprocessing, and augmentation of high-quality data to optimize model training. Research Support: Conduct literature reviews and contribute to the exploration of new methodologies in Natural Language Processing (NLP), computer vision (CV), recommender systems, and machine learning (ML). Collaboration: Work closely with data scientists, software engineers, and product managers to implement and scale LLM solutions. Documentation: Maintain clear, comprehensive documentation of model architectures, experiments, and results. Testing & Evaluation: Participate in testing and evaluating the performance of models, providing insights for improvements. Continuous Learning: Stay updated on the latest trends in NLP, ML, and AI advancements, actively pursuing professional development through research and the implementation of state-of-the-art models. Desired Candidate Profile Cloud Platforms Experience: Experience deploying machine learning models on cloud platforms such as AWS or Google Cloud. Understanding of Transformer Architectures: In-depth knowledge of transformer models and state-of-the-art LLMs. Data Ethics: Understanding of data ethics, bias mitigation techniques, and best practices for AI development. Proficiency in Python: Strong programming skills in Python with hands-on experience in PyTorch or TensorFlow. If you are passionate about AI, machine learning, and want to contribute to the next wave of innovation in Natural Language Processing, apply today to be a part of our dynamic team!

Responsibilities: Quickly understand business requirements. Collaborate with stakeholders to define needs and objectives clearly. Plan and approach complex business analysis situations. Understand technical implications, processes, and lifecycle stages. Work closely with the development team to clarify functional requirements and ensure timely delivery. Handle configuration, debugging, customization, and maintenance of solutions. Support the release team during software release and deployment. Conduct functional testing to ensure bug-free software delivery. Track, report, and resolve issues promptly. Preferred Skils: Ability to work in diverse environments and meet tight schedules. Excellent written and oral communication skills. Strong analytical skills. Ability to conduct research and process large amounts of information. Prior exposure to AI projects is a plus. Qualification : Bachelors degree or MBA

Business Associate (Freshers Welcome!) Kochi, India | Dept: BPO | Dec 2024 Batch Just graduated? Looking for your first big break? We got you. We re on the hunt for curious minds ready to learn, grow, and get things DONE. No past experience? No problem. If you ve got the attitude, we ll help you build the skills. What you ll be doing Double-checking and verifying data like a detail-obsessed detective Learning new tools, tricks, and tasks on the go Solving problems and thinking on your feet Taking ownership and stepping up when it counts Strong communication (yes, that means emails AND talking to humans) Comfortable using a computer you don t need to be a coder, just not scared of tech Eagerness to learn + a mindset that says I got this We don t care where you come from we care where you re going Diverse, inclusive, and actually fun to work with Real growth, real support, real impact

Research Associate Kochi Location: Kochi, India Experience: Freshers welcome! Dept: Finance If digging deep into data, spotting trends, and turning info into insights sounds like your thing, this role s for you. We want someone detail-obsessed who s ready to dive into research and help us make smart moves. What you ll do: Conduct detailed research both numbers and stories behind them Create reports, white papers, and presentations that actually make sense (and look good too) Communicate your findings clearly whether in writing or chatting with the team Stay on top of the latest research tools and trends What you bring: Strong research & analytical skills (detective mode: ON) Super attention to detail nothing slips past you Good with MS Office especially Excel and PowerPoint Great at explaining complex info in a simple way Bonus if you ve got a degree in Economics or related field We re all about equal chances, diversity, and growing together in a supportive space. Click apply and let s get started!

Business Development Digital Marketing Location: Cochin Experience Level: Entry to Mid-Level Education: Graduate (Any Discipline Preferred) Job Summary: We are looking for a proactive and energetic individual to join our Business Development team with a focus on Digital Marketing. You will be responsible for generating leads, pitching digital marketing solutions to potential clients, and supporting brand-building initiatives. Ideal for a self-starter with a flair for networking, communication, and digital trends. Key Responsibilities: Build and nurture contacts and networks to identify new business opportunities. Generate, qualify, and manage leads to build a strong sales pipeline. Pitch digital marketing strategies to potential clients based on brand needs. Support brand-building and visibility through various channels. Assist in creating and delivering effective client presentations and proposals. Required Skills: Strong understanding of branding, marketing, and digital platforms. Excellent verbal and written communication skills. Comfortable with social media platforms, internet research, and MS Office tools. Creative flair and ability to craft catchy, conversational pitches. Good presentation skills both creating and delivering. Entrepreneurial mindset must be a self-starter and independent thinker.

Digital Marketing Intern Location: Cochin, India Duration: 3-month Internship Job Summary: We invite aspiring individuals to join our team as Digital Marketing Interns for a comprehensive 3-month internship program. This is a fantastic opportunity to gain hands-on experience in the dynamic field of digital marketing. As an intern, you will collaborate with seasoned professionals on various projects, exposing you to social media campaigns, email marketing, search engine optimization (SEO), web development, and more. We are looking for current bachelor s degree students with a fundamental grasp of digital marketing principles, graphic design skills, and a passion for the industry. Duties & Responsibilities: As a Digital Marketing Intern, your responsibilities will include but are not limited to: Assisting with Social Media Campaigns: Helping to design, schedule, and analyze social media posts across various platforms. Supporting Email Marketing Initiatives: Contributing to the creation and execution of email campaigns. Contributing to SEO Efforts: Assisting with on-page and off-page SEO strategies, tracking keyword rankings, and making recommendations for improvements. Assisting with Web Development Projects: Helping to support ongoing website projects, ensuring content is optimized and up-to-date. Content Creation: Producing and proofreading website content, blog posts, and marketing materials. Data Collection & Reporting: Collecting data from marketing campaigns and generating reports to analyze their effectiveness. Database Management: Updating and managing the company s CRM and customer database. Designing Sales Materials: Assisting in the design and production of sales presentations, brochures, and other materials. Administrative Support: Completing other administrative tasks as required by the team. Skills and Qualifications: Education: Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus). Technical Skills: Experience using Adobe Photoshop and other content creation tools. Proficiency with word processing, spreadsheet, and presentation software (e.g., Microsoft Office). Familiarity with CRM tools, online analytics, and Google AdWords. Core Competencies: Strong computer and technical skills. Excellent verbal and written communication skills. Solid understanding of various marketing techniques and digital marketing principles. A strong desire to learn and a professional drive to grow in the digital marketing space. Passion for the digital marketing industry and its best practices. Compensation and Career Opportunities: While this internship offers invaluable learning experiences, please note that it is an unpaid position. However, we offer an exciting opportunity to develop your skills in a professional environment. At the successful completion of the internship, outstanding interns may be considered for permanent positions within the company, with compensation aligned with company policies and reflective of their exceptional performance. We believe that for the right resources, salary is not a constraint. Terms & Conditions: Training Evaluation: In the event that a candidate's performance is deemed unsatisfactory during the internship period, their training will be discontinued. Qualification : Bachelor's degree in Marketing, Business, or a related field (a degree in Digital Marketing is a plus).

Inside Sales Specialist About KeyValue Software Systems KeyValue Software Systems is a leading product outsourced development company specializing in providing customized software development services to businesses worldwide. We partner with clients across various industries and geographies to deliver innovative and tailored solutions. We are looking for an Inside Sales Specialist to join our dynamic team. In this role, you will play a crucial part in driving sales efforts, nurturing client relationships, and expanding our customer base in existing and new markets. What You Will Do Prospect and generate new leads through research, cold calling, email campaigns, and networking to build a strong sales pipeline. Identify key decision-makers within target organizations and engage in strategic conversations to understand their business needs and pain points. Conduct product demonstrations and/or presentations to potential clients, effectively communicating the value proposition and benefits of our services. Develop and maintain strong relationships with prospects and clients through regular follow-ups, addressing their inquiries, and providing accurate information about our services. Collaborate with the marketing team to support lead generation initiatives, such as content creation, webinars, and events. Meet or exceed monthly and quarterly sales targets and contribute to the overall revenue growth of the company. Stay up-to-date with industry trends, competitors, and market conditions to identify opportunities and make recommendations for sales strategies. Utilize CRM software to manage and track leads, opportunities, and sales activities accurately. Collaborate with cross-functional teams, including product managers, technical leads, and executives, to ensure smooth handover of projects from sales to delivery teams. Provide timely and accurate sales reports, forecasts, and market feedback to the management team. What Makes You a Great Fit Bachelor s degree in Business, Marketing, or a related field. 1-3 years of experience in inside sales, preferably in the software development or IT services industry. Strong understanding of technology solutions and experience selling software development or IT services. Excellent communication and interpersonal skills, with the ability to engage with clients at various organizational levels. Proactive and self-motivated, with the ability to work independently and as part of a team. Results-oriented mindset with a track record of meeting or exceeding sales targets. Familiarity with CRM software and proficiency in Office Suites (Excel, Word/Docs, Powerpoint/Slides). Competitive compensation packages. Opportunities for professional growth and development. A dynamic and collaborative work environment. Qualification : Bachelor's degree in Business, Marketing, or a related field.

Responsibilities About Client: We are an innovative recruiting tool that enables users to register and book job postings on various job platforms. With a range of additional features, including the easy booking of social media advertising, we offer our clients the best solutions in talent acquisition.As we enter an exciting phase of product development, we are seeking an experienced Expert for Paid Ads on META to strengthen our team and significantly contribute to the growth of our company. Your Responsibilities: Develop and Implement Paid Advertising Strategies on META platforms (Facebook and Instagram) to enhance our brand presence and effectively engage potential customers. Campaign Management: Plan, create, and optimize advertising campaigns, including the selection of appropriate ad placements and target audiences. Manage Creatives: Identify and develop effective creatives in collaboration with the design team; regularly update and refresh them to ensure campaign effectiveness. Campaign Optimization: Continuously monitor campaign performance and implement optimization measures to improve conversion rates. Understanding of the Conversion API: Implement and utilize the Conversion API to enhance tracking and data quality. Tracking and Analysis: Take full responsibility for tracking campaign data and results; use analytical tools to make informed decisions. Internal and External Campaign Management: Lead internal campaigns for customer acquisition and support client campaigns to attract applicants. Desired Candidate Profile Experience: Several years of practical experience in paid advertising on META platforms (Facebook and Instagram). Expertise: Deep understanding of current trends and best practices in social media advertising, including knowledge of effective creatives and their life cycles. Technical Know-How: Familiarity with the Conversion API and advanced tracking methods. Analytical Skills: Ability to interpret campaign data and derive optimization strategies. Creativity: A knack for creating engaging and effective advertising materials; ability to develop ideas collaboratively with creative teams. Strategic Thinking: Competence in planning and executing campaigns to achieve specific business objectives.

Responsibilities About Us: We are dedicated to revolutionizing the recruitment landscape with our innovative tools and solutions. As we expand our marketing efforts, we are looking for a talented Content Writer to join our team. This role is crucial in enhancing our brand presence and engaging our audience through high-quality content. Your Responsibilities: Content Creation: Write and publish expert articles, optimize LinkedIn content, create engaging social media posts, and develop blog posts that incorporate storytelling to emotionally engage our audience. Storytelling: Craft compelling narratives that not only inform but also create an emotional connection with readers, helping to humanize job descriptions for our clients. Presentation Preparation: Optimize speaker engagements by preparing impactful presentations. Campaign Support: Collaborate with the marketing lead to create and coordinate customer campaigns, ensuring all content aligns with our brand voice and strategy. Desired Candidate Profile Background: Strong experience as a recruiter in a software company or marketing company. Alternatively, a strong background in psychology within a software or marketing context. Skills: Excellent writing and editing skills with a keen eye for detail. Ability to create compelling content that resonates with our target audience and evokes emotion. Familiarity with digital marketing strategies and social media platforms. If you are passionate about content creation and want to make a significant impact in the recruitment industry through storytelling, we would love to hear from you!

Senior Associate Accounting Location: Kochi, India Experience: 2-3 years Department: Accounts We re looking for an accounting pro who s ready to level up our finance game. If you know your US accounting standards, love crunching numbers, and enjoy working with teams to improve how things run this is your spot. What you ll be rocking: Help develop and upgrade our accounting software tools Provide expert support to keep financial reports accurate and on time Manage accounting tasks following US GAAP and other standards Collaborate with different teams to streamline accounting processes Work closely with senior management to keep everything compliant and smooth We re all about diversity, inclusion, and creating a space where everyone can shine and grow. Hit apply and let s do this!

Position: BIM Implementation Specialist Location: Kochi, Kerala, India Employment Type: Full-Time Experience Required: 4+ years Position Overview Advenser is seeking a dynamic and knowledgeable BIM Implementation Specialist to spearhead the development, rollout, and enforcement of BIM strategies across multiple projects. The ideal candidate will have a solid background in BIM coordination, hands-on expertise with industry-standard tools, and a deep understanding of international BIM standards. This role requires strong communication and technical leadership to ensure model integrity, team collaboration, and successful BIM adoption. Key Responsibilities Develop, implement, and maintain project-specific BIM Execution Plans (BEP/BXP) Enforce standardized BIM workflows and practices across teams and disciplines Conduct model coordination meetings and walkthroughs with stakeholders Perform clash detection and drive issue resolution using best-practice workflows Ensure compliance with ISO 19650, PAS 1192, and other applicable BIM standards Provide ongoing technical support and guidance to project teams Facilitate effective communication between stakeholders to ensure alignment and collaboration Qualifications & Experience Bachelor s degree in Mechanical Engineering, Civil Engineering, or Architecture Minimum 4 years of hands-on experience in BIM implementation and coordination Required Software Proficiency Autodesk Revit Navisworks AutoCAD Dynamo (for Revit automation workflows) BIM 360 / Autodesk Construction Cloud (ACC) About Advenser Advenser is a global engineering service provider, specializing in Building Information Modeling (BIM), CAD, and design support services. With more than a decade of industry leadership, we continue to deliver innovative, quality-driven solutions across diverse sectors. As we expand our capabilities, we remain committed to driving BIM excellence and shaping the future of digital construction. Qualification : Bachelors degree in Mechanical Engineering, Civil Engineering, or Architecture

Position: BIM Trainer Location: Kochi, Kerala, India Employment Type: Full-Time Experience Required: 5+ years in BIM (Architecture / Structure / MEP) Position Overview Advenser is seeking an experienced and passionate BIM Trainer to deliver comprehensive training programs for both in-house staff and external candidates. The ideal candidate will possess strong expertise in BIM tools and workflows, coupled with a genuine enthusiasm for knowledge sharing and skills development. Key Responsibilities Conduct training sessions on BIM software including Revit (Architecture, Structure, MEP), Navisworks, and Tekla Deliver both classroom and hands-on practical training to ensure deep understanding of BIM concepts and workflows Develop, update, and tailor training materials and project-based exercises to meet learner needs Mentor and guide trainees throughout the training programs to maximize their learning outcomes Stay current with the latest BIM trends, tools, and industry standards to keep training content relevant Collaborate with internal teams to organize training schedules and track trainee progress Requirements Minimum 5 years of practical experience in BIM, with proficiency in Revit and Tekla Solid understanding of BIM standards, Levels of Development (LOD), clash detection, and coordination processes Prior experience in teaching, mentoring, or corporate training is highly desirable Excellent communication, presentation, and interpersonal skills Ability to explain complex technical concepts clearly and engagingly Certifications & Benefits Autodesk Certified Professional (Revit or Navisworks) preferred Tekla Certified Engineer or Trainer certification is an advantage Work in a collaborative, growth-oriented environment Competitive salary and benefits package Opportunity to contribute to the future of BIM through education and training About Advenser Advenser is a global engineering services provider specializing in Building Information Modeling (BIM), CAD, and design support services. With over a decade of experience delivering value-driven solutions, we are expanding our training division to empower the next generation of BIM professionals.

Senior Customer Support Specialist Kochi Location: Cochin, India Employment Type: Full-Time Work Mode: Work from Office Experience Required: 5 to 10 years Job Summary We are seeking a highly experienced and proactive Senior Customer Support Specialist to join our team in Kochi. If you are passionate about delivering exceptional customer service, have a strong technical background, and thrive in a fast-paced support environment, we want to hear from you. Key Responsibilities Customer Support: Deliver expert-level assistance to customers regarding our software, digital platforms, and recruitment-related tools. Reporting Development: Collaborate with the product team to build and enhance reporting features as we launch our new software. Live Chat Management: Operate our integrated live chat system to provide real-time support and improve response efficiency. Ticketing System Administration: Maintain and streamline our ticketing system to ensure quick and effective resolution of client issues. Desired Candidate Profile Excellent Communication Skills: Strong written English and the ability to handle customer interactions with professionalism and empathy. Technical Proficiency: Deep understanding of software platforms with a fast learning curve for new tools and systems. Analytical & Problem-Solving Skills: Ability to troubleshoot and resolve technical challenges independently. Reporting Expertise: Hands-on experience in data analysis and report generation, preferably within a tech or SaaS environment. Join us in delivering top-tier support and shaping the future of our customer experience. Apply now to become a vital part of our growing team.

Job Highlights We are hiring Candidates who would be a part of Pre Sales team, responsible for tele-calling, lead generation and appointment setting with the prospective clients. Job Description Appointments setting, lead generation, prospecting for new clients by contacting potential clients discovering and exploring opportunities. Using the information provided and follow the instructions to perform the specified role. Would be the first tier involved in Lead verification/scrubbing. The Pre Sales Executive will consult with decision makers about their technology requirements. Must be able to handle all aspects of the Pre sales process, i.e identifying target clients, analyzing a company s needs, showcasing our expertise and value proposition and explaining advantages & setting appointments with our sales team for closing the sale. Responsibilities include Interaction with the assigned leads. Involves interaction with overseas prospecting clients & rapport building. Involves scheduling specified appointments from the leads provided,which includes arranging in-person or phone meetings, speaking with potential customers & understanding their specific software/Application related requirements. Invloves up selling to the existing clients. Weekly reports summarizing prospects, appointments, and schedule (use of CRM software may assist with this.) Desired Qualification & Experience Must have B2B company experience. 1+ years experience selling products, software product or services to the North American Market is required. Experience with lead pre-qualification, list management Outgoing personality with strong interpersonal skills. Neutral Accent with experience in Telemarketing/Tele-calls & Lead generation is essential. Strong computer skills, internet savvy, and ability to learn new skills with training. Excellent written and verbal communication skill in English. A strong work ethic, self-disciplined and self-motivated. Organized, detail-oriented with a zeal in sales. BBA/Degree in Literature/Communicative English. Qualification : BBA/Degree in Literature/Communicative English.

As a Lead Generation Specialist, you will play a key role in building a strong sales pipeline by generating high-quality leads using various online methods. You will validate the leads based on predefined quality parameters and ensure the generated leads are valuable for the business. This is a hands-on role, involving a mix of lead generation, validation, and management, along with other miscellaneous activities aimed at creating high-quality prospects for the sales team. Key Responsibilities: Lead Generation: Use different online platforms and tools to identify and generate leads. Focus on building a strong sales pipeline by targeting potential customers. Lead Validation: Ensure that leads meet the defined quality criteria and match business requirements. Lead Management: Manage the leads and ensure they are organized and tracked efficiently. Miscellaneous Activities: Engage in other activities aimed at creating valuable leads, contributing to the overall sales efforts. Skills & Qualifications Required: Education: A graduate in any discipline. Tech-Savvy: Comfortable using the internet, exploring new social platforms, apps, and proficient in MS Office. Self-Starter: Motivated to work independently and thrive in an entrepreneurial setup. Qualification : Should be a graduate(any discipline).