Resource Manager Jobs in Hyderabad

Azure Infrastructure Engineer Role Overview: We are seeking an experienced Azure Infrastructure Engineer to join our growing team. The ideal candidate will have hands-on expertise in Azure Resource Management, PaaS services, Compute services, Networking, Storage, Identity & Access Management, Monitoring & Diagnostics, and DevOps practices. You will play a pivotal role in designing, implementing, and maintaining our Azure infrastructure, ensuring it supports a wide range of applications and services. Key Responsibilities: Design & Implement Infrastructure Solutions: Architect scalable, secure, and highly available Azure infrastructure using Azure Resource Manager to meet business and application requirements. Manage Azure PaaS Services: Configure and manage Azure PaaS services (such as Azure App Services, Azure Functions, and Azure SQL Database) to optimize application performance, reliability, and scalability. Oversee Azure Compute Services: Manage and configure Azure Compute Services, including Virtual Machines, App Services, and Container Instances, ensuring efficient resource usage and performance. Networking & Security: Implement networking solutions within Azure, including Virtual Networks, Network Security Groups, and VPN gateways, ensuring secure and efficient network communication. Storage Solutions: Design, implement, and manage Azure storage solutions to ensure high availability, security, and efficient data access for applications. Identity & Access Management: Implement Identity and Access Management (IAM) solutions with Azure Active Directory and Role-Based Access Control (RBAC) to maintain secure user access and permissions across the infrastructure. Monitoring & Diagnostics: Utilize Azure Monitoring and Diagnostics tools to monitor infrastructure performance, identify issues, and ensure optimal operational efficiency. DevOps Integration: Work closely with DevOps teams to integrate infrastructure solutions with CI/CD pipelines, ensuring seamless application deployment, updates, and management. Documentation: Maintain detailed documentation of infrastructure configurations, best practices, and operational procedures for consistency and knowledge sharing across teams. Continuous Improvement: Stay updated with the latest Azure services, features, and best practices. Proactively recommend improvements to enhance infrastructure performance, security, and cost-efficiency. Skills & Qualifications: Education: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. Azure Resource Management: Strong understanding of Azure Resource Manager, deployment automation, and infrastructure-as-code (IaC) practices. Azure PaaS Services: Proven experience managing Azure App Services, Azure Functions, and Azure SQL Database to optimize cloud application performance. Azure Compute Services: Expertise in managing and configuring Virtual Machines, App Services, and Container Instances for compute workloads. Networking Expertise: In-depth knowledge of Azure networking concepts, including Virtual Networks, Network Security Groups, and VPN solutions. Storage Solutions: Solid experience with Azure storage solutions (e.g., Blob Storage, Disk Storage) and best practices for data management and security. Identity & Access Management: Proficiency in Azure Active Directory and Role-Based Access Control (RBAC) for user and resource management. Monitoring & Diagnostics: Experience with Azure Monitoring and Azure Diagnostics tools to maintain system performance and troubleshoot issues. DevOps Knowledge: Familiarity with DevOps practices and experience working with CI/CD pipelines, automation tools, and infrastructure-as-code frameworks (e.g., ARM templates, Terraform). Additional Information: Role: Azure Infrastructure Engineer Department: Cloud Engineering Industry: IT Services Employment Type: Full-time, Permanent Role Category: Infrastructure Engineering Qualification : Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.

IT Project Manager Role Overview: We are seeking an experienced IT Project Manager to lead and manage IT projects from initiation to successful closure. The ideal candidate will have a proven track record in project management, a deep understanding of project management methodologies, and the ability to coordinate cross-functional teams. You will oversee all aspects of project planning, execution, and delivery, ensuring projects are completed on time, within scope, and on budget. Key Responsibilities: Project Leadership: Lead and manage IT projects across the full lifecycle, ensuring timely delivery, quality standards, and stakeholder satisfaction. Scope and Objectives Definition: Work closely with stakeholders to define project scope, objectives, and deliverables that align with business goals. Project Planning: Develop detailed project plans, timelines, and budgets. Track and report progress against key milestones, making adjustments as necessary to ensure project success. Cross-functional Collaboration: Coordinate with diverse teams, including developers, engineers, designers, and business stakeholders, to ensure seamless execution of project tasks. Risk Management: Identify potential project risks and issues early, implementing mitigation strategies to keep projects on track and minimize disruption. Communication: Serve as the primary point of contact for project status updates, delivering clear and timely communication to stakeholders and team members. Resource Management: Allocate resources effectively, manage budgets, and ensure adherence to project timelines, adjusting plans when needed. Facilitation: Lead project meetings, workshops, and reviews, ensuring alignment between team members and stakeholders throughout the project. Best Practices: Ensure adherence to project management methodologies, frameworks, and standards, such as Agile or Scrum, to drive efficiency and success. Continuous Improvement: Contribute to process improvements, leveraging lessons learned from past projects to refine and enhance project management practices and strategies. Skills & Qualifications: Education: Undergraduate: B.Tech/B.E. in any specialization. Postgraduate: M.Tech, MBA/PGDM, or MCA in any specialization. Experience: Proven experience as an IT Project Manager with 10+ years of experience in managing IT projects and 5+ years of team leadership experience. Project Management Expertise: In-depth knowledge of project management methodologies, frameworks, and best practices, particularly Agile and Scrum. Leadership Skills: Strong leadership, communication, and interpersonal skills with the ability to motivate and guide cross-functional teams to success. Technical Understanding: A solid technical background with a deep understanding of IT systems, infrastructure, and the software development lifecycle (SDLC). Project Management Tools: Experience with project management tools and software (e.g., JIRA, MS Project, Asana, Trello, etc.). Problem-Solving: Excellent decision-making skills, with the ability to navigate complex project environments and drive successful outcomes under pressure. Additional Information: Role: IT Project Manager Department: Project & Program Management Industry: IT Services & Consulting Employment Type: Full-time, Permanent Role Category: Technology/IT Qualification : B.Tech/B.E. in any specialization.

Position: Program Director Location: Hyderabad, India Employment Type: Full-Time, Salaried Compensation: Base Salary, Bonus, Benefits About Innovapptive: Innovapptive is revolutionizing industrial operations by connecting front-line workers, back-office teams, and assets via a patented, code-free platform integrated with SAP and IBM Maximo. Our mobile solutions digitize complex, paper-based maintenance, operations, and supply chain processes, empowering leading global brands like Shell, UNICEF, and Reckitt Benckiser to improve asset uptime, productivity, and safety. Backed by Tiger Global and Vista Equity Partners, we aim to empower 350 million industrial workers worldwide with innovative connected worker experiences. Role Overview: We are seeking a Program Director to lead our Center of Excellence (COE) based in Hyderabad. Reporting to the VP of Professional Services, you will oversee the on-time delivery of a portfolio of projects managed by multiple Project Managers, establish and evolve PMO processes, manage project financials, and mentor project teams. You will also manage key customer relationships, support pre-sales activities, and serve as the escalation point for project risks and issues, ensuring exceptional customer satisfaction throughout implementation. Key Responsibilities: Program Leadership Provide thought leadership and strategic guidance to customer executives and implementation teams. Lead multiple projects across customers, ensuring governance, methodology, and best practices are followed. Establish and evolve COE processes, implementation methodologies, and governance models. Communicate portfolio status and risks to senior leadership. Support scoping, estimation, and proposal/SOW creation in collaboration with sales teams. Program Management Manage resource allocation and staffing based on customer needs. Build and maintain strong customer relationships and stakeholder engagement. Ensure SLA/KPI compliance and customer satisfaction across projects. Manage portfolio financials, including P&L oversight and budget adherence. Support recruitment and hiring of Project Managers. Project Management Oversight Enforce adherence to delivery methodologies and best practices across projects. Oversee project delivery quality, timelines, and budget compliance. Guide Project Managers in risk, issue resolution, and RAID management. Resolve escalated issues, manage team dynamics, and mentor delivery teams. What You Bring: Required Qualifications: 5+ years in program director or senior management roles. Deep knowledge of project/program management frameworks (Waterfall, Agile). Strong expertise in performance metrics, data analysis, budgeting, and reporting. Proficiency with MS Office and program management tools (Smartsheet, MS Project, Basecamp, etc.). Excellent organizational, leadership, and communication skills. Strategic business acumen and executive presence. Proven experience managing large SAP or SaaS implementation programs (EAM, PM, MM, WM, EWM). Skilled at prioritization, planning, and delivering complex projects. Preferred Qualifications: Bachelor s or Master s degree in management or relevant field. Experience with Big 5 consulting firms as associate partner/partner. Familiarity with JIRA project management, reporting, and dashboards. Industry knowledge in Mining, Utilities, Chemicals, Oil & Gas. What We Offer: Positive, innovative, and entrepreneurial work culture. Opportunities to lead impactful projects with global brands. Competitive salary and comprehensive benefits including family medical insurance and parental leave. Generous vacation and paid time off. Bi-annual performance reviews aligned with OKRs. Continuous learning through extensive e-learning resources. Participation in diverse interest groups and team activities. Innovapptive does not accept unsolicited resumes from search firms. Innovapptive is an equal opportunity employer committed to diversity and inclusion, providing equal consideration regardless of protected status under applicable laws. Qualification : Bachelors or Masters degree in management or relevant field.

Job Title: Data Engineering Manager Location: Hyderabad About Kanerika Kanerika Inc. is a leading global software products and services company dedicated to empowering data-driven enterprises. We help businesses accelerate digital transformation and maximize impact by delivering innovative, custom data solutions that optimize operations, enhance customer experiences, and fuel growth. Our Accolades Best Place to Work 2022 Great Place to Work Top 10 Most Recommended RPA Startups 2022 RPA Today Technology Innovation Award 2021 Frost & Sullivan India for Kompass composable solution Recognized for strong data privacy and security standards: ISO 27701, SOC2, GDPR compliant With a 4.5/5 Glassdoor rating, Kanerika fosters an inclusive, growth-oriented culture where employees thrive. We offer: Flexible working hours and generous parental leave Mandatory training on a safe and inclusive work environment Mentorship, professional development, and certification support Company-sponsored outings and work-life balance initiatives Join a vibrant, diverse community where your contributions truly matter. The Role We are looking for an experienced Data Engineering Manager to lead and inspire our data engineering team in Hyderabad. Partnering closely with Data Architects, you ll drive the design and development of scalable, cloud-based data pipelines and models, ensuring data quality, security, and performance. What You ll Do Lead and mentor a high-performing data engineering team, driving productivity and accountability. Collaborate with architects and development leads to build scalable, enterprise-grade data solutions. Oversee agile workflows, manage escalations, and coordinate hiring and resource planning. Use data-driven insights to guide team priorities and continuous improvement. Support pre-sales activities and work cross-functionally with sales and recruitment teams. Foster a culture of innovation, quality-first mindset, and customer focus. Who You Are A proactive leader with experience managing mid to large-sized teams and complex projects. An effective communicator, both verbally and in writing, with a knack for visually presenting ideas and core values. Results-oriented with a proven track record of delivering successful projects and publishing customer case studies. A process-driven, independent thinker who thrives under pressure and embraces continuous learning. Passionate about inclusivity and committed to contributing authentically to a diverse team environment.

Operations Program Manager Customer Success (Hyderabad, India) Full-Time | Program & Business Operations | Salesforce Empower Operational Excellence. Drive Strategic Initiatives. Elevate Customer Success. Join Salesforce, the global leader in customer relationship management (CRM), as an Operations Program Manager and play a key role in shaping and executing global delivery programs that drive efficiency, scalability, and customer value. In this high-impact role, you ll be at the heart of business operations leading cross-functional initiatives, aligning with strategic goals, and ensuring operational excellence across the Professional Services Global Delivery Center (GDC). If you're a strategic thinker, a data-driven decision maker, and a collaborative leader with a strong foundation in business operations and program management, we want to hear from you. Location: Hyderabad or Bangalore, India Department: Customer Success / Professional Services Key Responsibilities Lead and manage strategic programs across Global Delivery Center (GDC) to support business growth, operational efficiency, and partner enablement Collaborate closely with stakeholders, sponsors, and cross-functional teams to define program scope, timelines, resources, and deliverables Plan and manage partner resource allocation for Cloud Practices, ensuring partner program objectives and KPIs are met Drive data-informed decisions through reporting, analytics, and insight generation to improve GDC performance Develop high-quality executive-level presentations to communicate program status, insights, and strategic direction Identify risks and dependencies early, implement mitigation strategies, and provide regular updates to senior leadership Continuously improve and optimize operational processes, ensuring program scalability and delivery excellence Coordinate with vendors and manage subcontractor-related program initiatives Advocate and support Agile/Scrum-based delivery models for improved cross-functional collaboration and execution Required Qualifications 10+ years of total experience in IT or related fields, with 5+ years in program management and business operations Strong hands-on experience managing business operations programs across multiple geographies or global delivery models Excellent analytical and problem-solving skills, with the ability to turn data into actionable insights Proven track record of successfully managing strategic initiatives with multiple stakeholders and cross-functional teams Advanced knowledge of Microsoft Excel for data analysis, modeling, and visualization Skilled in CRM tools experience with Salesforce CRM, Siebel, Clarify, Vantive, PeopleSoft, or NetSuite is a plus Familiarity with project management tools such as JIRA, MS Project, or similar platforms Strong communication and stakeholder engagement skills, including experience working with executive leadership Experience in driving continuous improvement and process optimization within business operations Preferred Qualifications Understanding of Agile methodologies and Scrum practices; experience as or with a Scrum Master is an advantage Experience managing external vendors or subcontractor programs PMP or Agile certification is a plus At Salesforce, we re on a mission to help businesses transform through innovation, customer success, and operational excellence. As part of our Customer Success organization, you ll be empowered to make a real impact, work with cutting-edge tools, and join a culture of collaboration, purpose, and continuous growth. Enjoy world-class benefits, including: Comprehensive well-being and healthcare coverage Generous parental leave, adoption and fertility support Ongoing enablement via Trailhead and leadership coaching Opportunities to give back through Salesforce s 1:1:1 philanthropy model Be a part of the team driving customer success at scale. Apply now to build a better tomorrow.

Logistics Asset Manager Location: Hyderabad, India Full Time Company: Meta Meta s Enterprise Operations Supply Chain is focused on delivering integrated, scalable, and robust services to meet internal IT needs while supporting an expanding product and service portfolio. We are seeking an experienced Logistics Asset Manager to lead the end-to-end lifecycle of asset and inventory management, process automation, and regional service integration for logistics operations in India. This full-time role is based in Hyderabad and requires less than 20% travel. Key Responsibilities: Lead ideation and development of scalable logistics processes to support Meta s evolving internal products and services. Own and manage asset lifecycle operations and inventory management systems across supported business streams. Serve as a regional/country-specific IT logistics service owner, overseeing operations, governance, health & safety compliance, and continuous improvement. Drive service integration for new business streams and define operational success metrics. Maximize supply chain efficiency through automation and process innovation in a fast-evolving environment. Ensure compliance with internal audit, trade regulations, tax, and accounting procedures. Establish and maintain relationships with suppliers, partners, and internal stakeholders. Collaborate cross-functionally across departments and geographies to standardize and optimize asset management services. Provide operational insight and recommendations to minimize risk and improve service levels. Minimum Qualifications: 3+ years of experience in supply chain operations, logistics, or asset management. Hands-on experience with enterprise inventory management and ticketing systems. Experience in forward and reverse logistics with regionally or globally dispersed teams. Strong process improvement and customer SLA management capabilities. Bachelor s degree or equivalent experience in logistics, operations, or a related field. Proven communication skills to convey new concepts to cross-functional stakeholders. Problem-solving mindset with experience managing ambiguity and delivering results. Preferred Qualifications: Knowledge of compliance, financial, and secure supply chain frameworks. Data-driven mindset with experience in operational metrics and KPI evaluation. Background in IT hardware asset management. Experience working in dynamic, fast-paced environments with changing priorities. About Meta: Meta builds technologies that help people connect, find communities, and grow businesses. From Facebook and Instagram to WhatsApp and Messenger, we empower billions around the world. Now, we're advancing toward immersive experiences such as AR and VR to build the next evolution in social technology. Come help shape the future beyond the screen. Equal Employment Opportunity: Meta is proud to be an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy or related conditions), sexual orientation, gender identity or expression, age, veteran status, disability, or other legally protected status. Qualification : Bachelors degree or equivalent experience in logistics, operations, or a related field.

Location: Hyderabad/Chennai, India Experience: 5+ years No. of Openings: 4 Job Description: Managing to code release and operational tasks within a global team with a focus on automation, maintainability, security and customer satisfaction Design, develop, and maintain infrastructure and various Azure or AWS IaaS and PaaS services. Expected to understand the Azure services and apply best practices regarding security and scalability. Working experience on Azure infrastructure setup and implementation. Should have at least one associate level certificate (pro will be a plus). Understanding of Azure Cloud Adoption Framework and Azure Lighthouse. Should be able to write infrastructure as code using Terraform/Azure ARM Expertise in Terraform, Ansible and CICD automation. Able to use a CI/CD pipelines to deploy applications on Azure. We use GitHub and GitHub actions for CI/CD. Previous experience with the serverless approaches using Azure Functions is a plus. Experience in Linux/Unix administration. Understanding of the enterprise management processes - OS backup, patching, vulnerability scanning, compliance and how to achieve that in Azure/AWS. Perks and Benefits: Excellent Salary structure & Performance based interim hikes. Corporate Group Medical Health Insurance for Employees. Employee friendly Corporate Work culture.

Company: Evergent About Evergent: Evergent is a leading global technology provider, managing over 560 million user accounts across 180+ countries. We partner with major carriers such as AT&T, Etisalat, SingTel, Telkomsel, and AirTel, as well as prominent media companies including HBO, FOX, SONY, and BBC. With a talented team of 600+ professionals worldwide, Evergent is renowned for delivering Customer Lifecycle Management solutions that accelerate digital transformation and unlock new revenue opportunities without disrupting legacy systems. Recognized by Silicon Valley VCs as a "diamond in the rough," we invite you to join us and be part of our growing success. Position: Cloud & IT Security Analyst Location: Hyderabad Experience Required: 4-8 Years Role Overview: As a Cloud & IT Security Analyst, you will be responsible for securing Evergent s SaaS systems, internal networks, and data platforms. Your role will involve monitoring, analyzing, and strengthening our cloud and IT infrastructure against potential security threats. You ll need to stay up-to-date with the latest security intelligence, including emerging hacking techniques, to proactively defend against breaches and ensure system integrity. Key Responsibilities: Cloud & IT Infrastructure Protection: Monitor and secure Evergent s cloud infrastructure and IT systems to prevent unauthorized access or data breaches. Security Assessments: Conduct regular security assessments, vulnerability scans, and penetration testing to identify potential risks. Log Analysis & Threat Investigation: Analyze security logs to investigate potential threats and take necessary action to mitigate risks. Security Controls & Policy Implementation: Develop and enforce security controls and policies to safeguard systems and data. Cloud Security Configuration: Manage cloud security configurations across AWS, Azure, and Google Cloud to ensure best practices are followed. Incident Response & Mitigation: Respond to and manage security incidents, minimizing impact and ensuring swift recovery. Security Audits & Compliance: Support annual security audits and ensure compliance with standards such as PCI-DSS, SSAE18, and GDPR. Client Engagement: Assist in responding to client RFPs/RFIs regarding Evergent s security practices and policies. Access Management: Define and enforce access privileges, control structures, and security resource management. Continuous Security Improvement: Proactively identify vulnerabilities, recommend security improvements, and stay ahead of emerging threats. Required Skills: Experience with cloud platforms (AWS, Azure, Google Cloud). Strong understanding of cybersecurity principles and network security. Proficiency in risk management and implementing security controls. Knowledge of compliance frameworks such as NIST, ISO 27001, and GDPR. Familiarity with security tools like SIEM and IDS/IPS. Certifications (Typical): CompTIA Security+ AWS Certified Security Specialty (ISC) CCSP CISSP (Certified Information Systems Security Professional) Qualifications & Education Requirements: BE, B.Tech, M.Tech, MCA, or any Bachelor's degree in Computer Science or related field. Preferred Skills: 4 to 8 years of experience in IT security or a related field. Strong written and verbal communication skills. Highly organized, responsive, and a diligent problem solver. Associate s degree or relevant certifications in Computers, Technology, or a related field. Technical Knowledge: Experience with UNIX, AIX, Linux, Cisco Network IDS, Cisco Host-based IDS, eTrust Access Control, ESM, IDS. Familiarity with DES encryption, Digital Certificates, SSL, VPN, IPSec, TCP/IP, DNS, and web security architecture. Knowledge of database security (e.g., MySQL), version control systems (e.g., Subversion), and antivirus solutions. Qualification : BE, B.Tech, M.Tech, MCA, or any Bachelor computer degree.

Job Title: Oracle EBS Performance Tuning Expert Department: Oracle CSS Organization Career Level: IC4 Job Summary: Oracle CSS is looking for an experienced Oracle EBS Performance Tuning Expert with a customer-first mindset. The ideal candidate will have extensive expertise in SQL and database performance tuning, along with the ability to manage and support Oracle Database, Middleware, and E-Business Suite applications in both OCI and on-premise environments. Key Responsibilities: As a member of our IT team, you will be responsible for the following: Database and Application Management: Oversee and support Oracle Database, Middleware, and E-Business Suite applications in both OCI and on-premise environments. Environment Analysis and Recommendations: Analyze customer environments and provide actionable recommendations to improve stability and performance. Infrastructure and Application Changes: Implement and coordinate updates across Infrastructure, Database, Middleware, and Application layers in OCI and on-premise environments. Automation: Drive the simplification of server/service management and minimize incidents/problems by implementing automation solutions. Reusable Frameworks and Standards: Create and maintain reusable frameworks, standards, and automation tools to streamline Database, Middleware, and Application changes. Oracle Database Upgrades: Lead Oracle Database upgrades from 12c to 19c and configure Multitenant environments. E-Business Suite Upgrades: Manage Oracle E-Business Suite upgrades to version 12.2.x. Migration to OCI: Migrate on-premise E-Business Suite and Middleware systems to Oracle Cloud Infrastructure (OCI). High Availability Support: Support and maintain Oracle E-Business Suite high availability configurations across data centers, including Database Node (RAC, Active Data Guard, Standby), Web Node (Load Balancing, DNS/Network Configuration), and Forms Node (Load Balancing). Backup & Recovery: Implement and monitor backup and recovery strategies using RMAN and Zero Data Loss Recovery Appliance (ZDLRA). Capacity Management: Provide capacity management recommendations and oversee implementation strategies. Monitoring and Configuration: Configure and monitor database and application targets using Oracle Enterprise Manager and custom scripts. Qualifications: Education: Bachelor s or Master s degree in Engineering or a related field. Experience: Minimum of 6 years of experience managing and delivering solutions with Oracle Database, Middleware, and E-Business Suite products. Technical Skills: Expertise in SQL tuning and database performance optimization. Hands-on experience with scripting and automation, especially using high-level languages like Python (with a focus on object-oriented principles). Familiarity with DevOps practices and tools for Infrastructure Automation. Working knowledge of orchestrator tools for enhancing automation processes. Communication Skills: Strong verbal and written communication skills for effective collaboration. Qualification : Bachelors or Masters degree in Engineering or a related field.

Cx Compliance L&D Specialist At Coinbase, our mission is to increase economic freedom in the world. It s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform and with it, the future global financial system. To achieve our mission, we re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company s hardest problems. Ourwork cultureis intense and isn t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there s no better place to be. Cx Compliance L&Dprovides end to end learning services, and management for all first line of defense compliance processes, including Transaction Monitoring, Enhanced Due Diligence, Screening and Complaints. The team is responsible for the design, development, implementation and evaluation of all learning deliverables spanning new hire/cross skilling, change management and performance improvement. What you ll be doing (ie. job duties): You should have a strong understanding of regulatory and legal requirements related to compliance, such as: Transaction Monitoring, Sanctions, Anti-Money Laundering, and/or privacy. You will support the Compliance TMS training program: enabling the team s strategic vision by designing and developing content, ongoing deployment and maintenance of the program, measuring program success, and soliciting feedback for future iterations. You will own pulling and analyzing metrics related to your training program You will support ad hoc projects and initiatives for the Compliance training team You will ensure your training program is aligned with regulatory and legal requirements You will maintain multiple training program asset types: elearning courses, instructor led resources, nesting process documents/trackers, training calendars, etc. You will collaborate with multiple internal teams (Workforce Management, VendorManagement, Operations, Compliance etc) for training program feedback, to obtain required sign-offs, and for support with ongoing training deployments You will manage multiple projects and deployments simultaneously, owning all aspects of resource coordination, timelines, deliverables, and goals. You will work in tools like: Articulate, Docebo, Jira, Looker, Slack, and Gsuite products. What we look for in you (ie. job requirements): Proven track record of successfully managing complex projects with multiple stakeholders and delivering high-quality results within deadlines. Excellent communication and interpersonal skills, with the ability to effectively engage and influence stakeholders at all levels of the organization. Experience with instructional design methodologies, e-learning tools, and learning management systems. Strong analytical and problem-solving skills, with the ability to identify training needs, evaluate training effectiveness, and recommend improvements. Ability to work independently and as part of a team, with a high level of self-motivation and accountability. Exceptional organizational and time management skills, with the ability to prioritize tasks and manage competing deadlines.

Job Title: Product Support Associate Grade Level: 07 About the Team: S&P Global s Private Markets segment equips private equity and venture capital firms with cutting-edge tools to efficiently manage their data and enhance internal analytics and insights. Whether it s portfolio analytics, valuations, investor reporting, or real-time visibility into asset performance, our team operates at the forefront of innovation in the FinTech space. Role Overview: In this role, you will play a key part in supporting the iLEVEL platform, gaining hands-on experience with advanced financial technology solutions. You will develop expertise in private market products and become a valued member of the iLEVEL Support Team, working closely with mentors, peers, and cross-functional teams to enhance your professional growth and make a meaningful impact. What s in it for you: As a member of the Private Markets team, you will gain in-depth knowledge of our product suite, including iLevel and Qval, enabling you to provide exceptional client support and training. This role offers the opportunity to collaborate with colleagues across global teams and contribute to delivering best-in-class solutions to our clients. Key Responsibilities: Develop in-depth expertise in iLEVEL and QVal products. Deliver exceptional client service by providing timely and effective solutions to client queries related to application support. Troubleshoot and resolve technical issues efficiently, escalating to internal teams when necessary and ensuring thorough documentation of issues and resolutions. Manage and monitor incoming client queries across multiple support channels, prioritizing and addressing requests effectively. Maintain comprehensive records of client communications within the internal CRM system. Collaborate regularly with senior managers and work closely with teams across various business functions and regions. Proactively direct clients to Account Managers or appropriate training resources to maximize product adoption and usage. Qualifications & Skills: Strong aptitude for learning new technologies and financial products. Quick learner who can apply new knowledge seamlessly while managing existing responsibilities. 1 to 3 years of experience in a client-facing role is advantageous. Bachelor s degree along with a Master s degree preferred (BE/BTech/BCom/BBA/BBM plus MBA). Excellent written and verbal communication skills. Strong analytical skills with the ability to handle complex issues comfortably. Knowledge of REST APIs is a plus. Proficiency in Excel and a solid understanding of financial markets and securities. About S&P Global Market Intelligence: At S&P Global Market Intelligence, a division of S&P Global, we understand the value of accurate, deep, and actionable information. Our team of experts delivers unmatched insights and leading-edge data and technology solutions, empowering clients to gain broader perspectives, operate with confidence, and make decisions with conviction. Qualification : Bachelors degree along with a Masters degree preferred (BE/BTech/BCom/BBA/BBM plus MBA).

Position: Azure Infrastructure Engineer Location: Hyderabad, Telangana Employment Type: Full-time, Permanent Industry: IT Services Department: Engineering - Software & QA Role Category: Infrastructure Engineering We are seeking an experienced Azure Infrastructure Engineer to join our team in Hyderabad. The ideal candidate will have hands-on experience with Azure Resource Management, Azure PaaS services, Azure Compute Services, Networking, Storage Solutions, Identity & Access Management, Monitoring & Diagnostics, and DevOps practices. You will play a critical role in designing, implementing, and managing our Azure infrastructure to support various applications and services, ensuring performance, security, and scalability. Key Responsibilities: Design and implement scalable and secure Azure infrastructure solutions using Azure Resource Manager. Manage and configure Azure PaaS services (e.g., Azure App Services, Azure Functions, Azure SQL Database) to optimize application performance and reliability. Oversee Azure Compute Services, including Virtual Machines, App Services, and Container Instances. Implement and manage networking solutions, including Virtual Networks, Network Security Groups, and VPN gateways to ensure secure communication. Design and maintain storage solutions in Azure, ensuring data availability, redundancy, and security. Implement Identity and Access Management (IAM) solutions using Azure Active Directory and Role-Based Access Control (RBAC) to secure and manage user access. Utilize Azure Monitoring and Diagnostics tools to track infrastructure performance, troubleshoot issues, and optimize system health. Collaborate with DevOps teams to integrate infrastructure solutions with CI/CD pipelines, ensuring seamless application deployment and efficient infrastructure management. Maintain comprehensive documentation for infrastructure configurations, procedures, and best practices. Stay up-to-date with Azure services, technologies, and best practices, recommending improvements to enhance efficiency, security, and overall performance. Required Qualifications & Skills: Education: Bachelor s degree in Computer Science, Information Technology, or a related field. Azure Resource Management: Strong understanding of deployment techniques and resource management within the Azure environment. Azure PaaS Services: Proven experience working with services such as Azure App Services, Azure Functions, and Azure SQL Database. Azure Compute Services: Proficiency in managing and configuring Virtual Machines, App Services, and Container Instances. Networking: Solid knowledge of Azure networking concepts and configurations such as Virtual Networks, Network Security Groups, and VPNs. Storage Solutions: Experience with Azure storage solutions and best practices for ensuring high availability, backup, and security of data. Identity & Access Management: Experience with Azure Active Directory and Role-Based Access Control (RBAC). Monitoring & Diagnostics: Familiarity with Azure Monitoring and Diagnostics tools to ensure optimal system performance and troubleshoot any issues. DevOps Practices: Understanding of DevOps practices and tools, including CI/CD pipelines and automation for efficient infrastructure management and deployment. If you are passionate about Azure infrastructure and want to be part of a high-performing team that designs and manages cutting-edge cloud solutions, we d love to hear from you! Qualification : Bachelors degree in Computer Science, Information Technology, or a related field.

About Us Planful is a leader in financial performance management cloud software, helping businesses achieve peak financial performance through streamlined planning, budgeting, consolidations, reporting, and analytics. Our platform empowers finance, accounting, and business professionals to plan confidently, close faster, and report accurately. More than 1,500 organizations, including industry leaders such as Bose, Boston Red Sox, Five Guys, Grafton Plc, Gousto, Specialized, and Zappos, rely on Planful to accelerate cycle times, improve productivity, and enhance accuracy. Backed by Vector Capital, a global private equity firm, Planful remains at the forefront of innovation in financial performance management. Learn more at planful.com. About the Role: Technical Customer Account Manager Planful is seeking a Technical Customer Account Manager to manage key customer account tasks and support global clients in adopting new features of our platform. Reporting to the AVP of Customer Experience in India, you will help customers maximize their use of Planful s solutions through proactive account management, feature adoption support, and leading training sessions. In this role, you will engage regularly with a global customer base, ensuring smooth operations and high levels of satisfaction. Strong English communication skills are essential for success, as you will communicate complex concepts in a clear and engaging manner. Responsibilities Account Management: Handle routine administrative tasks, including user management, account configuration, and organizing training sessions. Feature Adoption: Promote the value of new product features and guide customers through their adoption journey. Customer Support: Help customers fully utilize Planful s platform by providing ongoing support and conducting regular check-ins. Training & Enablement: Lead customer training sessions to ensure users are equipped to make the most of the platform s capabilities. Customer Communication: Build strong relationships and maintain effective communication with global clients. Cross-functional Collaboration: Work closely with internal teams to deliver a seamless and consistent customer experience. What You Bring to the Table Operational Expertise: Proven experience managing administrative tasks such as user management, account setup, and customer training. Strong Communication Skills: Excellent verbal and written English, with the ability to explain technical concepts clearly and effectively. Customer-Centric Mindset: Proactive approach to customer engagement and relationship management. Experience in a customer-facing role, particularly in SaaS or customer support, is highly preferred. Technical Aptitude: Ability to quickly learn and explain new software features to customers. Experience with product-based SaaS companies is strongly preferred. Financial Expertise: Bachelor s or master s degree in accounting or finance, or at least 3 years of experience in an accounting or finance-related role. Adaptability: Willingness to learn, grow, and thrive in a dynamic, fast-paced environment. At Planful, our mission is to help our customers and our people achieve peak performance. We are proud of our best-in-class culture, built on a foundation of collaboration, innovation, and personal growth. Here s what makes Planful a great place to work: Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly company-wide wellness days. Parental Support: 3 months of diaper supplies and meal deliveries for the first month of maternity/paternity leave. Annual Company Event: Planful Palooza a company-wide culture kickoff, most recently held in Goa, India. Professional Growth: Company-wide mentorship program, executive-sponsored initiatives, and manager-specific monthly training programs. Employee Resource Groups (ERGs): Join groups such as Women of Planful, Parents of Planful, and more. We encourage everyone to bring their authentic selves to work and support new ERGs along the way. Qualification : A Bachelors/Masters degree in Accounting or finance is highly preferred, or the equivalent of 3 years of experience in an accounting/finance-related role.

At Planful, you ll work with a talented and passionate team dedicated to building the best product in the financial planning space. Beyond collaborating with fantastic people and customers, we offer a vibrant work environment and great benefits. As an Engineering Operations Analyst, you ll be part of a dynamic, high-impact role with strategic and operational responsibilities. You will combine data analytics, technical knowledge, business acumen, and leadership skills to help improve and optimize engineering operations. Role: Engineering Operations Analyst Reports to: SVP of Engineering What You Will Do Trends & Insights: Analyze qualitative and quantitative data to provide insights that improve product development and maintenance processes. Program Leadership: Define program scope, OKRs, and KPIs, ensuring alignment with stakeholder objectives. Cross-functional Collaboration: Partner with operations, engineering, and product teams to enhance efficiency and drive key initiatives. Risk Management: Identify and mitigate risks, escalating issues when necessary to ensure timely resolution. Communicate clearly with cross-functional partners across the company. Continuous Improvement: Evaluate program performance and implement improvements to optimize efficiency and outcomes. Communication: Provide regular program updates to stakeholders, including executive leadership. Conduct weekly, monthly, and quarterly business reviews. Track and communicate progress using clear success metrics. Decision Making: Build strong relationships with technical and non-technical stakeholders across diverse teams to enable informed decision-making, prioritization, and risk management. Governance: Establish program governance structures, ensuring effective management of risk mitigations, postmortems, and escalations. What You Will Need Strong analytical and quantitative skills, with the ability to use data and metrics to support assumptions, recommendations, and customer/product-focused decisions. Experience solving structured and ambiguous problems at scale, with excellent attention to detail in fast-paced environments. Proven ability to manage technical cross-functional projects, including planning, execution, estimation, risk management, and stakeholder engagement. Self-motivated with a strong affinity for strategic problem-solving, operations management, and driving results. Solid analytical, problem-solving, negotiation, and organizational skills. Ability to explore and learn new technologies and hybrid processes. Excellent written and verbal communication skills, with the ability to influence and collaborate across job functions. Preferred Qualifications Experience working with scaled product teams. Demonstrated leadership and communication skills, with the ability to interact with both technical and non-technical teams. Previous experience in a product-based SaaS company or similar fast-changing environment. At Planful, we help our customers and our people achieve peak performance. We take pride in fostering a culture that encourages growth, collaboration, and inclusivity. Here are just a few reasons to join our team: Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly company-wide wellness days. Parental Support: 3 months of diaper supplies and meal deliveries during the first month of maternity/paternity leave. Annual Company Event: Planful Palooza our in-person, company-wide culture kickoff, most recently held in Goa, India. Professional Development: Company-wide mentorship program, executive-sponsored initiatives, and manager-specific monthly training programs. Employee Resource Groups (ERGs): Join communities such as Women of Planful and Parents of Planful. We encourage you to bring your authentic self to work and create new ERGs along the way.

About the Role: MS Excel Plug-in Developer As an MS Excel Plug-in Developer at Planful, you will design, develop, and maintain Excel plug-ins that enhance the functionality of our software products. You ll collaborate closely with cross-functional teams to understand user needs, design intuitive interfaces, and implement seamless integrations with Excel. This is an exciting opportunity to leverage your expertise in Excel development while contributing to the growth of a high-performing software company. Responsibilities Collaborate with product management, UX/UI designers, and other stakeholders to understand requirements and design specifications for Excel plug-ins. Design and develop custom Excel plug-ins and integrations that extend the capabilities of the Planful platform. Implement intuitive user interfaces, custom functions, and data manipulation features using VBA, .NET, or other relevant technologies. Integrate Excel plug-ins with external data sources, APIs, and third-party services to enable seamless data exchange and automation. Conduct comprehensive testing and debugging to ensure high performance, compatibility, and reliability across different Excel versions and operating systems. Optimize the performance and functionality of Excel plug-ins for scalability and user experience. Provide technical support and documentation, assisting users with installation, configuration, and troubleshooting. Stay updated on the latest trends and advancements in Excel development, incorporating new features to meet evolving user needs. Collaborate with internal teams to identify opportunities for innovation and continuous improvement in Excel integration. Requirements Proven experience (8+ years) in software development, with a focus on MS Excel plug-in development. Proficiency in Microsoft Excel development tools and technologies, including VBA (Visual Basic for Applications), COM (Component Object Model), and the .NET Framework. Strong understanding of the Excel object model, worksheet functions, and event-driven programming. Experience with different types of Excel add-ins, such as COM add-ins, XLL add-ins, and Office JS add-ins. Expertise in Excel automation, data manipulation, and reporting functionalities. Solid grasp of software development principles, methodologies, and best practices. Strong analytical and problem-solving skills, with the ability to translate user requirements into technical solutions. Excellent communication and collaboration skills for working effectively in cross-functional teams. Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment. At Planful, we believe in helping our customers and our people achieve peak performance. We re proud of our best-in-class culture and offer an environment where you can thrive both professionally and personally. Here s what makes Planful a great place to work: Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly company-wide wellness days. Parental Support: 3 months of diaper supply and meal deliveries for the first month of your maternity/paternity leave. Annual Planful Palooza: Our in-person, company-wide culture kickoff, most recently held in Goa, India! Professional Growth: Company-wide mentorship program with executive sponsorship, manager-specific monthly training programs, and more. Employee Resource Groups (ERGs): Join communities like Women of Planful, LatinX at Planful, and Parents of Planful. We celebrate diversity and encourage our teammates to create new ERGs and communities along the way.

About the Role: Senior Software Development Engineer Planful is seeking a Senior Software Development Engineer to help design and deliver high-quality software solutions that enhance our cloud-based financial planning and analysis platform. You will collaborate closely with product managers, engineers, and other stakeholders to create innovative features that meet customer needs and drive business growth. This is an exciting opportunity for someone who is self-motivated, passionate about the latest technologies, and thrives on solving complex business problems through code. Responsibilities Design & Development: Develop and enhance features for our cloud-based financial planning platform. Performance Optimization: Refactor and optimize existing code to improve system performance, scalability, and maintainability. Quality Assurance: Test and debug software to meet high-quality standards and ensure reliability. Mentorship: Mentor and coach junior engineers, fostering their growth and development. Documentation: Contribute to technical documentation, including design specifications, user manuals, and system documentation. Collaboration: Work closely with cross-functional teams to align on technical solutions and business requirements. What You Bring to the Table 6+ years of experience in software development, with strong problem-solving skills. Expertise in Java 17 and Spring frameworks. Strong foundation in computer science fundamentals: object-oriented design, data structures, algorithms, and complexity analysis. Proficiency in modern web development technologies: AJAX, HTML5, JavaScript, jQuery, CSS, Responsive Design, and web services. Experience with NoSQL databases (especially MongoDB) and web servers. Familiarity with distributed (multi-tiered) systems and complex software architectures. Proven experience leading the design and delivery of complex software systems. Ability to recognize and adopt best practices in architecture, design, testing, version control, documentation, deployment, and operations. Broad knowledge across front-end, back-end, and integration technologies. At Planful, we are passionate about helping our customers and our people achieve peak performance. We ve built a culture that supports innovation, growth, and work-life balance. Time Off & Wellness: 2 volunteer days, birthday PTO, and quarterly wellness days. Parental Support: 3 months of diaper supply and meal deliveries for the first month of your maternity/paternity leave. Annual Planful Palooza: Our in-person, company-wide culture kickoff event. Professional Growth: Access to a company-wide mentorship program and manager-specific monthly training sessions. Diversity & Inclusion: Join Employee Resource Groups (ERGs) like Women of Planful, LatinX at Planful, Parents of Planful, and many more. We celebrate diversity and encourage you to create new ERGs and communities.

Overview: The SAP Senior Delivery Manager is responsible for overseeing the successful delivery of complex SAP projects and services, ensuring they meet organizational objectives and exceed client expectations. This role involves managing multiple project teams, coordinating with senior stakeholders, and ensuring the strategic alignment of SAP initiatives with business goals. The SAP Senior Delivery Manager will drive excellence in project execution, foster client relationships, and lead continuous improvement efforts within the delivery framework. The ideal candidate will have a deep understanding of SAP systems, project management methodologies, and a proven track record of managing large-scale SAP implementations. As an SAP Senior Delivery Manager, you will be responsible for ensuring that projects are delivered on time, within scope, and within budget while maintaining high levels of client satisfaction. You will work closely with clients, stakeholders, and crossfunctional teams to define project requirements, develop project plans, and manage project execution. Your role will also involve risk management, quality assurance, and continuous improvement of delivery processes. Key Responsibilities: Strategic Leadership and Management: o Lead the planning, execution, and delivery of high-impact SAP projects, ensuring alignment with organizational strategy. o Develop and implement strategic project plans, including scope, timelines, budgets, and resource allocation. o Provide direction and oversight to project managers, consultants, and cross-functional teams. o Lead the delivery of SAP projects from initiation to completion. Portfolio and Resource Management: o Manage a portfolio of SAP projects, ensuring optimal resource utilization and prioritization. o Oversee resource planning and allocation to support project delivery and strategic initiatives. o Address resource constraints and balance workloads across teams to achieve project goals. o Manage project resources and allocate tasks effectively. Quality Assurance and Continuous Improvement: o Establish and uphold quality standards for SAP project delivery, ensuring adherence to best practices. o Conduct regular quality reviews, audits, and post-implementation evaluations. o Implement continuous improvement initiatives to enhance project delivery processes and outcomes. o Oversee quality assurance and ensure project deliverables meet quality standards. o Foster a collaborative and high-performance work environment. o Manage project resources and allocate tasks effectively. o Conduct project reviews and post-implementation assessments. o Identify opportunities for process optimization and innovation. o Drive continuous improvement of delivery processes. Client Relationship Management: o Build and maintain strong relationships with senior clients and understanding their needs and expectations. o Collaborate with clients to define project requirements and objectives. o Serve as the primary point of contact for strategic client engagements, addressing concerns and providing updates on project progress. o Collaborate with clients to define project value and objectives. o Discuss client's priorities and goals beyond the current project, including add-on opportunities. o Ensure client satisfaction through proactive communication, issue resolution, and value delivery. o Monitor project progress and provide regular status updates to clients. Risk and Issue Management: o Identify, assess, and manage risks across the SAP project portfolio, developing mitigation strategies. o Monitor and resolve project issues promptly, minimizing impact on project timelines and objectives. o Communicate risks and issues to senior management and stakeholders, ensuring transparency and accountability. o Put forward and discuss alternative plans with senior client's stakeholders, where required. Financial Management: o Oversee project financials, including budgeting, forecasting, and variance analysis. o Ensure projects are delivered within budget and achieve financial targets. o Provide financial insights and recommendations to stakeholders and senior management. o Manage project profitability and support Team Leadership and Development: o Lead, mentor, and develop a high-performance team of project managers and SAP professionals. o Foster a collaborative and inclusive team culture, promoting professional growth and development. o Conduct performance evaluations, providing feedback and guidance to team members. o Provide leadership and guidance to project teams. o Coordinate with cross-functional teams to ensure successful project execution. o Ensure compliance with company policies and industry standards. o Mentor and develop junior project managers. Reporting and Documentation: o Prepare and maintain comprehensive project documentation, including strategic plans, performance reports, and records. o Provide regular status updates and performance reports to senior management and stakeholders. o Ensure documentation is accurate, up-to-date, and accessible to relevant parties. o Should be wrapped up into different sections and be at the level of providing guidance and audit . Minimum Qualifications: Bachelor s degree in information technology, Business Administration, Project Management, or a related field. Minimum of 10-15 years of experience in project management or delivery management, with a focus on SAP projects. Proven experience in leading and managing large-scale, complex SAP implementations and multi-project portfolios. Deep understanding of SAP modules, functionalities, and integration points. Proficiency in project management tools and software (e.g., MS Project, JIRA, SAP Solution Manager). Exceptional leadership and team management abilities. Strong strategic thinking and problem-solving skills. Ability to work effectively with clients and stakeholders. Strong organizational and time management skills. Proficiency with risk management and quality assuranc...

Job Summary: This position will provide both project management leadership and technical engineering support for the successful implementation of equipment and system projects. The Project Manager will drive organizational objectives through effective coordination and leadership of the site team, ensuring the successful completion of projects while managing human, financial, and physical resources in alignment with departmental and company goals. The role requires a strong focus on policy and strategy execution, along with the stewardship of resources and internal controls. The Project Manager will lead the execution of processes, projects, and tactical objectives within the Through Life Support function. Key Responsibilities: 1. Client and Stakeholder Engagement: Interface regularly with internal and external clients to provide project status updates, including timelines, budgets, and deliverables. Build and maintain strong relationships with customers and business partners to foster collaboration and meet customer objectives. 2. Project Management: Lead and manage the planning, coordination, and execution of site activities and associated resources to meet project deadlines and goals. Oversee the development and documentation of applicable standard operating procedures (SOPs) and safety processes. 3. Operations and Resource Management: Manage the scheduling and operations of site activities to ensure alignment with project timelines and budget constraints. Ensure efficient use of resources, including financial, human, and physical assets, in compliance with departmental and company-wide objectives. 4. Opportunity Development: Support the identification and development of new opportunities aimed at increasing operational income (OI) and expanding business ventures. 5. Safety and Operational Processes: Organize and manage system installations and maintenance to ensure adherence to safety regulations and the creation of effective operational processes. 6. Team Leadership and Mentorship: Manage and mentor subordinate supervisors and professionals, fostering a collaborative environment that encourages growth and adherence to internal controls. Provide guidance and leadership to team members to ensure the successful execution of projects and strategies. Knowledge, Skills, and Abilities: Minimum of 5 years of experience in field service management or project management. Strong technical knowledge of electromechanical equipment. Proven ability to interact and develop relationships with customers and business partners. Excellent verbal and written communication skills. Proficiency with MS Office tools, particularly Word and Excel. Strong teamwork mentality, with the ability to motivate and collaborate with diverse teams. Experience in managing internal and external clients effectively. Skilled in organizing and managing system installations and maintenance to ensure safety and operational efficiency. Proficient in the application of project management principles and techniques. Ability to manage multiple projects simultaneously while mentoring subordinates. Skilled negotiator, with the ability to influence others and build consensus to achieve customer objectives. This position provides a dynamic leadership opportunity to manage key projects, ensure operational success, and drive growth through effective teamwork and strategic execution. Qualification : Bachelor of Technology (BTech)

Why Techouts ? 1. Opportunity to work with clients of indisputable repute. 2. Upskilling programs that facilitate career progression 3. Consistent in updating learning and development modules as per the current trends and needs. 4. Scaling Growth opportunities since we are increasing the headcount and our portfolio. Job Code: BNS TO41 Job Title: Bench Sales Recruiter (Work from Office) Skills Required: Must be well versed with US Tax terms like W2, Corp2Corp 1099. Must have a good understanding of the US staffing business, sales and recruitment process. Must be capable of identifying new clients (tier-1 vendor s direct clients) also need to have good network of tier-1 vendors direct clients for providing staffing solutions. Must have good experience in cold calling, rate negotiation and also need to have good convincing and closing skills Must work in US Time zone (EST) Must be having strong interpersonal and communication skills Eligibility All B. Tech graduates can apply, if you can demonstrate an interest in IT Staffing. A relevant degree or qualification would help which could be in computer science, information technology, computer engineering or information system management. Benefits Attractive Salary Good work culture Other benefits Salary As per Industry Standards Job Types: Full-time, Regular / Permanent Salary: From 1,80,000 per year + Incentives Schedule Night shift (06:30 PM to 03:30 AM) Who you are You have excellent written and verbal communication skills You are able to work independently You are Result Oriented, Quick Learner and Energetic You maintain highest level of confidentiality and integrity at work place. Venue Employment Type Full Time Industry Information Technology, Product and Services Qualification : A relevant degree or qualification would help which could be in computer science, information technology, computer engineering or information system management.

About the Role: The Associate Director will play a pivotal role in driving operational efficiency and enhancing service delivery across key verticals within the Production function. This position requires a combination of strategic foresight, strong leadership, and operational expertise to ensure exceptional client satisfaction while optimizing processes. Success in this role involves managing and mentoring teams, driving continuous improvement, and aligning operations with broader client and business objectives. What You Stand to Gain: Strategic Influence: Play an essential part in shaping the operational landscape, influencing key decisions and driving the success of the organization. Leadership Development: Opportunity to lead a high-performing team, fostering a collaborative and innovative environment. Continuous Growth: Exposure to operational strategies in a complex, dynamic industry, with potential for personal and professional development. Key Responsibilities: Team Leadership: Lead and inspire a high-performing team, fostering a culture of collaboration, innovation, and continuous improvement. Strategic Planning: Develop and implement operational strategies that align with client and business goals to drive success. Process Optimization: Collaborate with key stakeholders to streamline operational processes, enhancing efficiency, productivity, and service delivery quality. Resource Management: Ensure effective resource allocation to meet KPIs and deliverables, ensuring the resolution of chargebacks and meeting client expectations. Cross-Functional Collaboration: Work closely with technology, finance, service delivery managers, and support teams to facilitate seamless service delivery and operational success. Risk Management: Identify operational risks and implement risk management practices, developing contingency plans to mitigate risks effectively. Performance Monitoring: Establish metrics, dashboards, and reports to monitor and improve operational performance, driving continuous enhancements. Continuous Improvement: Foster a culture of innovation and continuous improvement, encouraging the team to find creative solutions to operational challenges. Quality Assurance: Enforce best practices in quality assurance to ensure the team s outputs meet high standards. Technical Expertise: Utilize tools such as SQL and data analysis techniques to plan and manage the operations efficiently. Reporting & Accountability: Conduct regular progress reviews, providing data-driven insights for gap analysis in projects and overall delivery. Client SLA Management: Develop and manage SLA reports to measure progress and ensure performance metrics are met. SOP & SOW Maintenance: Maintain and update Standard Operating Procedures (SOPs) and Statements of Work (SOWs), ensuring alignment with operational goals and objectives. What We re Looking For: Experience: 12+ years of experience in senior operational management roles, with a preference for experience within the private equity or data industries. Education: Master s degree in Finance, Business Management, or a related field. Track Record: Proven success in optimizing operational functions to meet business objectives, with experience in leadership and resource optimization. Leadership & People Management: Strong leadership skills with the ability to motivate teams and deliver operational excellence. Strategic Planning & Problem Solving: Ability to craft effective operational strategies and solve complex problems with innovative solutions. Client Relationship Management: Experience in managing client SLAs and aligning operations with client expectations. Industry Knowledge: In-depth understanding of private equity, workflows for limited partners and general partners, and industry trends. Flexibility: Ability to adapt to a multi-shift operation with work schedule flexibility based on business needs. Technical Skills: Strong quantitative and analytical experience with proficiency in SQL and data analysis tools. About S&P Global Market Intelligence: At S&P Global Market Intelligence, we provide unparalleled insights and data solutions that empower customers to make informed decisions with confidence. As a division of S&P Global, we lead the way in delivering cutting-edge data and technology solutions, helping businesses navigate the complexities of the global markets. Our experts are dedicated to delivering accurate, deep insights that drive business success and foster growth. Qualification : Masters degree in Finance, Business Management, or a related field.